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Epson WorkForce WF-7010, User Manual

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Epson WorkForce WF-7010 User Manual Download Page 129

Paper Ejection Problems

If you have problems with paper ejecting properly, try these solutions:

• If paper does not eject fully, you may have set the wrong paper size. Cancel printing using the product

control panel, then press the

paper feed button to eject the paper. Remove any paper remaining in

the product. Select the correct size when you reprint.

• If paper is wrinkled when it ejects, it may be damp or too thin. Load new paper and be sure to select

the correct paper type setting in your printer software when you reprint.

Parent topic:

Solving Paper Problems

Related references

Paper Jam Problems Inside the Product
Paper Jam Problems in the Cassette
Paper Jam Problems in the Duplexer
Paper or Media Type Settings

Related tasks

Cancelling Printing Using a Product Button

Solving Problems Printing from a Computer

Check these sections if you have problems while printing from your computer.

Nothing Prints
Noise Occurs, But Nothing Prints
Noise When Product Sits for a While
Product Icon Does Not Appear in Windows Taskbar
Error After Cartridge Replacement
Printing is Slow

Parent topic:

Solving Problems

Nothing Prints

If you have sent a print job and nothing prints, try these solutions:

• Make sure your product is turned on.

• Make sure any interface cables are connected securely at both ends.

• If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print,

connect your product directly to your computer instead of the hub.

129

Summary of Contents for WorkForce WF-7010

Page 1: ...WorkForce WF 7010 User s Guide ...

Page 2: ......

Page 3: ...Envelopes 27 Paper Loading Capacity 32 Available EPSON Papers 33 Borderless Paper Type Compatibility 36 Paper or Media Type Settings 37 Setting the Paper Size for Each Source 38 Setting the Paper Size for Each Source Windows 38 Setting the Paper Size for Each Source Mac OS X 40 Printing From a Computer 43 Printing with Windows 43 Selecting Basic Print Settings Windows 43 Paper Source Options Windo...

Page 4: ...S X 10 5 10 6 10 7 65 Sizing Printed Images Mac OS X 10 5 10 6 10 7 66 Selecting Double sided Printing Settings Mac OS X 10 5 10 6 10 7 66 Double sided Printing Options and Adjustments Mac OS X 68 Managing Color Mac OS X 10 5 10 6 10 7 69 Color Matching and Color Options Mac OS X 10 5 10 6 10 7 70 Printing Your Document or Photo Mac OS X 10 5 10 6 10 7 71 Checking Print Status Mac OS X 10 5 10 6 1...

Page 5: ... Cartridges 93 Printing With Black Ink and Expended Color Cartridges 96 Printing With Expended Color Cartridges Windows 97 Printing With Expended Color Cartridges Mac OS X 10 5 10 6 10 7 97 Conserving Low Black Ink with Windows 98 Adjusting Print Quality 100 Print Head Maintenance 100 Print Head Nozzle Check 100 Checking the Nozzles Using the Product Buttons 100 Checking the Nozzles Using a Comput...

Page 6: ...122 Paper Jam Problems in the Cassette 124 Paper Jam Problems in the Duplexer 127 Paper Ejection Problems 129 Solving Problems Printing from a Computer 129 Nothing Prints 129 Noise Occurs But Nothing Prints 130 Noise When Product Sits for a While 130 Product Icon Does Not Appear in Windows Taskbar 131 Error After Cartridge Replacement 131 Printing is Slow 132 Solving Page Layout and Content Proble...

Page 7: ...45 Printing Specifications 145 Paper Specifications 145 Printable Area Specifications 147 Ink Cartridge Specifications 148 Dimension Specifications 149 Electrical Specifications 149 Environmental Specifications 150 Interface Specifications 150 Network Interface Specifications 150 Safety and Approvals Specifications 150 Notices 151 FCC Compliance Statement 151 Software Notices 152 Trademarks 155 Co...

Page 8: ......

Page 9: ...WorkForce WF 7010 User s Guide Welcome to the WorkForce WF 7010 User s Guide 9 ...

Page 10: ...imer Printer Parts Locations See these sections to identify the parts on your printer Printer Parts Top Printer Parts Back Printer Parts Inside Printer Parts Control Panel Buttons and Lights Parent topic Product Basics Printer Parts Top 1 Control panel 2 Output tray 3 Output tray extension 4 Paper stopper 5 Feeder guard 10 ...

Page 11: ...6 Edge guides on paper cassette 7 Tray release button Parent topic Printer Parts Locations Printer Parts Back 1 USB port 2 Ethernet LAN port 3 AC inlet 4 Duplexer Parent topic Printer Parts Locations 11 ...

Page 12: ...Printer Parts Inside 1 Cover 2 Paper cassette 1 3 Paper cassette 2 4 Print head do not remove 5 Cartridge holder 6 Cartridge cover Parent topic Printer Parts Locations 12 ...

Page 13: ... The paper light 9 The ink out lights Parent topic Printer Parts Locations Related references Printer Light Status The Power Off Timer The product turns off automatically if it is not used for a period of time after it enters sleep mode You can adjust the time period before power off but increasing the time reduces the product s energy efficiency Changing the Power Off Timer Setting Windows 13 ...

Page 14: ...t click your product name and select Printer Properties Windows Vista Click and select Control Panel Click Printer under Hardware and Sound right click your product name and select Properties Windows XP Click Start and select Printers and Faxes Or open the Control Panel select Printers and Other Hardware if necessary and select Printers and Faxes Right click your product name and select Properties...

Page 15: ...ftware to change the time period before the printer turns off automatically 1 Do one of the following Mac OS X 10 6 10 7 In the Apple menu or the Dock select System Preferences Select Print Fax or Print Scan select your product and select Options Supplies Select Utility and select Open Printer Utility Mac OS X 10 4 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax selec...

Page 16: ...s You see this screen 3 Select the time period you want as the Power Off Timer setting 4 Click Apply 5 When you see the confirmation message click Yes then close the Printer Settings window Parent topic The Power Off Timer 16 ...

Page 17: ... Envelopes Paper Loading Capacity Available EPSON Papers Borderless Paper Type Compatibility Paper or Media Type Settings Setting the Paper Size for Each Source Loading Paper for Documents You can print documents on a variety of paper types and sizes You can load custom paper sizes in Cassette 1 only 1 Close the output tray if necessary 17 ...

Page 18: ...ll out the paper cassette and remove the paper cassette cover 3 Slide the edge guides outward Note If you are using legal size paper or larger press the tray release button and extend the paper cassette 18 ...

Page 19: ...4 Slide the edge guide shown below to your paper size 19 ...

Page 20: ...5 Load a stack of paper printable side down against the edge guide as shown Note Make sure the paper is loaded against the edge guide and not sticking out from the end of the cassette 20 ...

Page 21: ... too tightly Note Make sure the paper fits beneath the top edges of the guide Caution To prevent paper feeding problems make sure you do not load too much paper in the cassette 7 Gently replace the paper cassette cover and insert the paper cassette 21 ...

Page 22: ...ly the recommended number of sheets Load paper short edge first no matter which way your document faces Load letterhead or pre printed paper top edge first Do not load paper above the arrow mark inside the edge guide Check the paper package for any additional loading instructions Parent topic Loading Paper Related references Paper Loading Capacity Loading Paper for Photos You can print photos on a...

Page 23: ...1 Close the output tray if necessary 2 Pull out the paper cassette and remove the paper cassette cover 23 ...

Page 24: ...3 Slide the edge guides outward 4 Slide the edge guide shown below to your paper size 24 ...

Page 25: ...5 Load photo paper printable side down against the edge guide as shown Note Make sure the paper is loaded against the edge guide and not sticking out from the end of the cassette 25 ...

Page 26: ...rom the end of the cassette and that the paper fits beneath the top edges of the guide Caution To prevent paper feeding problems make sure you do not load too much paper in the cassette 7 Gently replace the paper cassette cover and insert the paper cassette Note The paper may slide forward slightly as you insert the cassette This is normal 26 ...

Page 27: ...aper short edge first no matter which way your document faces Do not load paper above the arrow mark inside the edge guide Check the paper package for any additional loading instructions Parent topic Loading Paper Related references Paper Loading Capacity Loading Envelopes You can print on plain paper envelopes in this size No 10 4 1 9 5 inches 105 241 mm You can load No 10 size envelopes in Casse...

Page 28: ...1 Close the output tray if necessary 2 Pull out the paper cassette and remove the paper cassette cover 28 ...

Page 29: ...3 Slide the edge guides outward 4 Slide the edge guide shown below to your envelope size 29 ...

Page 30: ...ble side down against the edge guide as shown Note Make sure the envelopes are loaded against the edge guide and not sticking out from the end of the cassette 6 Slide the edge guides against the envelopes but not too tight 30 ...

Page 31: ...e Caution To prevent paper feeding problems make sure you do not load too many envelopes in the cassette 7 Gently replace the paper cassette cover and insert the paper cassette Note The envelopes may slide forward slightly as you insert the cassette This is normal 31 ...

Page 32: ...t quality declines when printing multiple envelopes try loading one envelope at a time Do not load envelopes that are curled folded or too thin Parent topic Loading Paper Related references Paper Loading Capacity Paper Loading Capacity Note For custom paper sizes load 1 sheet Paper type Loading capacity Plain paper Approximately 250 sheets 30 sheets for Legal 8 5 14 inches 216 357 mm to 13 19 inch...

Page 33: ... paper Envelopes 10 envelopes Based on 20 lb 75 g m2 paper weight Do not load paper above the arrow mark inside the edge guide For one sided printing or two sided printing with the auto duplexer For manual two sided printing load up to 30 sheets For one sided printing or two sided printing with the auto duplexer For manual two sided printing load 1 sheet Parent topic Loading Paper Available EPSON ...

Page 34: ...1339 50 330 483 mm EPSON Premium Presentation Letter 8 5 11 inches S041568 50 Paper Matte Double sided 216 279 mm EPSON Premium Presentation 8 10 inches 203 254 mm S041467 50 Paper Matte Letter 8 5 11 inches S041257 50 216 279 mm S042180 100 11 14 inches S041468 50 279 356 mm 11 7 16 5 inches 297 420 S041260 50 mm 13 19 inches S041263 50 330 483 mm EPSON Presentation Paper Matte Legal 8 5 14 inche...

Page 35: ...6 20 279 432 mm 13 19 inches S044143 20 330 483 mm EPSON Premium Photo Paper 4 6 inches 102 152 mm S041808 40 Glossy S041727 100 5 7 inches 127 178 mm S041464 20 8 10 inches 203 254 mm S041465 20 Letter 8 5 11 inches S042183 25 216 279 mm S041667 50 11 14 inches S041466 20 279 356 mm 11 17 inches S041290 20 279 432 mm 11 7 16 5 inches 297 420 S041288 20 mm 13 19 inches S041289 20 330 483 mm 35 ...

Page 36: ...4 8 3 11 7 inches S041106 10 adhesive Sheets 210 297 mm EPSON Iron on Cool Peel Transfer Letter 8 5 11 inches S041153 10 paper 216 279 mm Parent topic Loading Paper Borderless Paper Type Compatibility You can print borderless photos on compatible paper types in compatible sizes Borderless Paper Types EPSON Brochure Flyer Paper Matte Double sided EPSON Ultra Premium Presentation Paper Matte EPSON P...

Page 37: ... EPSON Presentation Paper Matte EPSON Photo Quality Self adhesive Sheets EPSON Iron on Cool Peel Transfer paper EPSON Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy EPSON Premium Photo Paper Glossy Premium Photo Paper Glossy EPSON Photo Paper Glossy Photo Paper Glossy EPSON Premium Photo Paper Semi gloss Premium Photo Paper Semi Gloss EPSON Premium Presentation Paper Matte Premi...

Page 38: ...Each Source Windows You can change the default paper size for each source in Windows 1 Do one of the following Windows 7 Click and select Devices and Printers Right click your product name and select Printer properties Windows Vista Click and select Control Panel Click Printer under Hardware and Sound right click your product name and select Properties Windows XP Click Start and select Printers an...

Page 39: ... 483 mm If you loaded one of these paper sizes or a user defined size in Cassette 1 select Others as the Paper Size Loaded setting 3 5 5 inches 89 127 mm 11 14 inches 279 356 mm Envelope No 10 4 1 9 5 inches 105 241 mm A6 4 1 5 8 inches 105 148 mm or Half Letter 5 5 8 5 inches 140 279 mm 5 If you want the printer software to warn you if you try to print with the wrong paper size select the Paper S...

Page 40: ...e Mac OS X You can change the default paper size for each source in Mac OS X 1 Do one of the following Mac OS X 10 6 10 7 In the Apple menu or the Dock select System Preferences Select Print Fax or Print Scan select your product and select Options Supplies Select Utility and select Open Printer Utility Mac OS X 10 4 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax or P...

Page 41: ... 483 mm If you loaded one of these paper sizes or a user defined size in Cassette 1 select Others as the Paper Size Loaded setting 3 5 5 inches 89 127 mm 11 14 inches 279 356 mm Envelope No 10 4 1 9 5 inches 105 241 mm A6 4 1 5 8 inches 105 148 mm or Half Letter 5 5 8 5 inches 140 279 mm 4 If you want the printer software to warn you if you try to print with the wrong paper size select the Paper S...

Page 42: ...ut may be smudged 5 Click Apply 6 When you see the confirmation message click Yes 7 Close the Printer Settings window Parent topic Setting the Paper Size for Each Source Related tasks Selecting Basic Print Settings Mac OS X 10 5 10 6 10 7 Selecting Basic Print Settings Mac OS X 10 4 42 ...

Page 43: ...ng program as described in these sections Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Options Windows Selecting a Printing Preset Windows Printing Your Document or Photo Windows Selecting Default Print Settings Windows Changing Automatic Update Options Parent topic Printing From a Computer Selecting Basic Print Setti...

Page 44: ...r the Paper Source setting select the cassette that you want to print from If you use the Auto Select setting you need to set a paper size for each source See the topic on setting the paper size for each source 5 Select the size of the paper you loaded as the Document Size setting Note You can also select the User Defined setting to create a custom paper size Custom paper sizes are only available ...

Page 45: ...one sheet of paper or print one image on multiple sheets of paper select one of the settings in the Multi Page menu and select the printing options you want 12 To print multiple copies and arrange their print order select the Copies options 13 To preview your job before printing select Print Preview 14 To save your print job as a project that can be modified and combined with other print jobs sele...

Page 46: ...quality of your print Some settings may be unavailable depending on the paper type and border setting you have chosen Fast Economy For the fastest printing with draft quality Economy For fast printing with reduced quality Normal For everyday text and image printing Fine For text and graphics with good quality and print speed Quality For photos and graphics with good quality and print speed High Qu...

Page 47: ...electing the 2 Sided Printing checkbox on the Main tab Note Some options may be pre selected or unavailable depending on other settings you have chosen or if you are accessing the product over a network 1 Select the 2 Sided Printing checkbox 2 If the Auto checkbox is not automatically selected do one of the following Select the Auto checkbox to automatically print your double sided print job Desel...

Page 48: ...4 Select the double sided printing options you want to use 5 Click OK to return to the Main tab 6 Click the Print Density button You see this window 48 ...

Page 49: ...ouble sided Printing Options Windows Print Density Adjustments Windows Parent topic Printing with Windows Double sided Printing Options Windows You can select any of the available options on the 2 Sided Printing Settings window to set up your double sided print job Binding Edge Options Select a setting that orients double sided print binding in the desired direction Binding Margin Options Select o...

Page 50: ...age for double sided printing Increase Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double sided printing to prevent ink smearing Parent topic Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Options Windows You can select a variety of additional layout and printing op...

Page 51: ...ns Select Automatic to automatically adjust the sharpness brightness contrast and color saturation for your image Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software 3 To add a watermark to your printout select Watermark settings 4 Select any of the Additional Settings options to customize your print Cus...

Page 52: ...Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects ICM Lets you manage color using installed color printing profiles No Color A...

Page 53: ... Mirror Image Flips the printed image left to right Edge Smoothing Smooths jagged edges in low resolution images such as screen captures or images from the Web Fix Red Eye Reduces or removes red eye in photos Parent topic Selecting Additional Layout and Print Options Windows Selecting a Printing Preset Windows For quick access to common groups of print settings you can select a printing preset on ...

Page 54: ...se any of the available options on the screen to control your printing presets 4 To choose an option for printing select it 5 Click OK Parent topic Printing with Windows Printing Your Document or Photo Windows Once you have selected your print settings you are ready to save your settings and print 1 Click OK to save your settings 54 ...

Page 55: ...Windows When you change your print settings in a program the changes apply only while you are printing in that program session If you want to change the print settings you use in all your Windows programs you can select new default print settings 1 Right click the product icon in the Windows taskbar 2 Select Printer Settings You see the printer settings window 55 ...

Page 56: ... printing in any program session Changing the Language of the Printer Software Screens Parent topic Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens 1 Right click the product icon in the Windows taskbar 2 Select Printer Settings You see the printer settings window 3 Click the Maintenance tab 56 ...

Page 57: ... next time you access them Parent topic Selecting Default Print Settings Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product driver and firmware You can change how often the software checks for updates or disable this feature 1 Right click the product icon in the Windows taskbar 2 Select Auto Update Settings You see a window l...

Page 58: ...ck Apply 5 Click OK to exit Note If you choose to disable the automatic update feature it s a good idea to periodically check for updates Parent topic Printing with Windows Related tasks Checking for Software Updates Printing with Mac OS X 10 5 10 6 or 10 7 You can print with your product using any Mac OS X printing program as described in these sections Selecting Basic Print Settings Mac OS X 10 ...

Page 59: ...Computer Selecting Basic Print Settings Mac OS X 10 5 10 6 10 7 Select the basic settings for the document or photo you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product ...

Page 60: ...necessary Note If you do not see these settings in the print window check for them in your application before printing 6 Select the page setup options Paper Size and Orientation Note If you do not see these settings in the print window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 60 ...

Page 61: ...Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Print Settings from the pop up menu You see these settings 61 ...

Page 62: ...ed as the Media Type setting Note The setting may not exactly match the name of your paper Check the paper type settings list for details 11 Select the Print Quality setting you want to use 12 Select any of the available print options Paper Source Options Mac OS X 10 5 10 6 10 7 Print Quality Options Mac OS X 10 5 10 6 10 7 Print Options Mac OS X 10 5 10 6 10 7 Parent topic Printing with Mac OS X ...

Page 63: ... source Paper Cassette 2 Selects the paper in cassette 2 as the paper source Parent topic Selecting Basic Print Settings Mac OS X 10 5 10 6 10 7 Print Quality Options Mac OS X 10 5 10 6 10 7 You can select any of the available Print Quality options to fine tune the quality of your print Some settings may be unavailable depending on the paper type and border setting you have chosen Fast Economy For...

Page 64: ...rless prints Grayscale Prints text and graphics in black or shades of gray Mirror Image Flips the printed image left to right Note If you select the Min option for the Expansion setting you may see white borders on your printed photo Parent topic Selecting Basic Print Settings Mac OS X 10 5 10 6 10 7 Selecting Page Setup Settings Mac OS X 10 5 10 6 10 7 Depending on your application you may be abl...

Page 65: ... the borderless paper compatibility list for details 2 Select the orientation of your document or photo as shown in the print window Note If you are printing an envelope select the icon Note You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop up menu and selecting a scaling option Parent topic Printing with Mac OS X 10 5 10 6 or 10 7 Selecting Print Lay...

Page 66: ...of the image as you print it by selecting Paper Handling from the pop up menu on the Print window To print only selected pages in a multi page document select an option from the Pages to Print pop up menu To adjust the order in which pages are printed select an option from the Page Order pop up menu To scale the image to fit on a specific paper size select the Scale to fit paper size checkbox and ...

Page 67: ...or unavailable depending on other settings you have chosen or if you are accessing the product over a network This screen may be different depending on the version of Mac OS X you are using 1 Select one of the Two sided Printing options 67 ...

Page 68: ...tings 5 Follow any instructions displayed on the screen during printing Double sided Printing Options and Adjustments Mac OS X Parent topic Printing with Mac OS X 10 5 10 6 or 10 7 Double sided Printing Options and Adjustments Mac OS X You can select any of the available options in the Two sided Printing Settings or Output Settings pop up menu to set up your double sided print job Two sided Printi...

Page 69: ...nting on one side of the paper before printing the other side in double sided printing Parent topic Selecting Double sided Printing Settings Mac OS X 10 5 10 6 10 7 Managing Color Mac OS X 10 5 10 6 10 7 You can adjust the Color Matching and Color Options settings to fine tune the colors in your printout or turn off color management in your printer software 1 Select Color Matching from the pop up ...

Page 70: ...S X 10 5 10 6 or 10 7 Color Matching and Color Options Mac OS X 10 5 10 6 10 7 You can select from these settings on the Color Matching and Color Options menus Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management ColorSync Prints using standard color profiles for your product and paper to help match image colors You...

Page 71: ...cognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects Fix Red Eye Reduces or removes red eye in photos Off No Color Adjustment Turns off color management in your printe...

Page 72: ...th Mac OS X 10 5 10 6 or 10 7 Checking Print Status Mac OS X 10 5 10 6 10 7 During printing you can view the progress of your print job control printing and check ink cartridge status 1 Click the printer icon when it appears in the Dock You see the print status window 72 ...

Page 73: ...int jobs click Pause Printer To check ink status click Supply Levels Parent topic Printing Your Document or Photo Mac OS X 10 5 10 6 10 7 Selecting Printing Preferences Mac OS X 10 5 10 6 10 7 You can select printing preferences that apply to all the print jobs you send to your product 1 In the Apple menu or the Dock select System Preferences 2 Select Print Fax or Print Scan select your product an...

Page 74: ...ge Ensures that your product does not print pages that contain no text or images Quiet Mode Lessens noise during printing when you select Plain Paper Bright White Paper as the paper Type or Media Type setting High Speed Printing Speeds up printing but may reduce print quality Parent topic Selecting Printing Preferences Mac OS X 10 5 10 6 10 7 Printing with Mac OS X 10 4 You can print with your pro...

Page 75: ...nting Your Document or Photo Mac OS X 10 4 Parent topic Printing From a Computer Selecting Page Setup Settings Mac OS X 10 4 Select the page setup settings for the document or photo you want to print 1 Open a photo or document for printing 2 Select the Page Setup command in your application Note You may need to select a print icon on your screen the Page Setup option in the File menu or another co...

Page 76: ...hown in the page setup window Note If you are printing an envelope select the icon 6 To reduce or enlarge the size of the printed image select a different Scale setting 7 Click OK to close the window Parent topic Printing with Mac OS X 10 4 Related references Borderless Paper Type Compatibility Related tasks Selecting Basic Print Settings Mac OS X 10 4 Selecting Basic Print Settings Mac OS X 10 4 ...

Page 77: ...Select the Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing In some applications you may need to select Advanced before you can see these settings 77 ...

Page 78: ... topic on setting a paper size for each source 6 Select the type of paper you loaded as the Media Type setting Note The setting may not exactly match the name of your paper Check the paper type settings list for details 7 Select the Print Quality setting you want to use 8 Select any of the available print options Paper Source Options Mac OS X 10 4 Print Quality Options Mac OS X 10 4 78 ...

Page 79: ...he paper source Paper Cassette 2 Selects the paper in cassette 2 as the paper source Parent topic Selecting Basic Print Settings Mac OS X 10 4 Print Quality Options Mac OS X 10 4 You can select any of the available Print Quality options to fine tune the quality of your print Some settings may be unavailable depending on the paper type and border setting you have chosen Fast Economy For the fastest...

Page 80: ...etting adjusts the image expansion settings to control printing at the edges of borderless prints Grayscale Prints text and graphics in black or shades of gray Mirror Image Lets you flip the printed image horizontally Note If you select the Min option for the Expansion setting you may see white borders on your printed photo Parent topic Selecting Basic Print Settings Mac OS X 10 4 Selecting Print ...

Page 81: ...int it by selecting Paper Handling from the pop up menu on the print window To adjust the order in which pages are printed select one of the Page Order options To print only selected pages in a multi page document select one of the Print options To scale the image to fit on a specific paper size select the Scale to fit paper size option and select a paper size from the pop up menu Parent topic Pri...

Page 82: ...tings you have chosen or if you are accessing the product over a network 1 Select one of the Two sided Printing options 2 Select the type of document you are printing as the Document Type setting The software automatically sets the Adjustments options for that document type 82 ...

Page 83: ... color management in your printer software 1 Select Color Options from the pop up menu in the print window 2 Select one of the available options Color Options Mac OS X 10 4 Parent topic Printing with Mac OS X 10 4 Color Options Mac OS X 10 4 You can select from these settings on the Color Options menu Manual Settings Lets you select manual color adjustments Click the arrow next to Advanced Setting...

Page 84: ...0 4 Selecting Printing Preferences Mac OS X 10 4 You can select various printing preferences from the Extension Settings menu 1 Select Extension Settings from the pop up menu in the print window 2 Select any of the available printing preferences Printing Preferences Mac OS X 10 4 Parent topic Printing with Mac OS X 10 4 Printing Preferences Mac OS X 10 4 You can select from these options on the Ex...

Page 85: ...to print Click Print at the bottom of the print window Checking Print Status Mac OS X 10 4 Parent topic Printing with Mac OS X 10 4 Checking Print Status Mac OS X 10 4 During printing you can view the progress of your print job control printing and check ink cartridge status 1 Click the printer icon when it appears in the Dock You see the print status window 85 ...

Page 86: ...b and click Hold To resume printing click the print job marked Hold and click Resume To check ink status click Supply Levels Parent topic Printing Your Document or Photo Mac OS X 10 4 Cancelling Printing Using a Product Button If you need to cancel printing press the cancel button on your product Parent topic Printing From a Computer 86 ...

Page 87: ...posal please go to www epson com recycle for more information Check Cartridge Status Purchase EPSON Ink Cartridges Removing and Installing Ink Cartridges Printing With Black Ink and Expended Color Cartridges Conserving Low Black Ink with Windows Check Cartridge Status Your product and its printing software will let you know when an ink cartridge is low or expended Checking Cartridge Status Lights ...

Page 88: ...e before you can print Parent topic Check Cartridge Status Checking Cartridge Status with Windows A low ink reminder appears if you try to print when ink is low and you can check your cartridge status at any time using a utility on your Windows computer 1 To check your cartridge status double click the product icon in the Windows taskbar then click the Details button in the window that appears You...

Page 89: ...continue printing temporarily Note If any of the cartridges installed in the product is broken incompatible with the product model or improperly installed EPSON Status Monitor will not display an accurate cartridge status 3 To disable the low ink reminder right click the product icon in the Windows taskbar and select Monitoring Preferences You see this window 89 ...

Page 90: ...4 Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen 5 To disable promotional offers deselect the Display Epson Offers checkbox Parent topic Check Cartridge Status 90 ...

Page 91: ...the Dock select System Preferences Select Print Fax or Print Scan select your product and select Options Supplies Select Utility and select Open Printer Utility Mac OS X 10 4 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax select your product and select Open Print Queue or Print Queue Select Utility 2 Select EPSON Status Monitor You see this window 91 ...

Page 92: ... the nearest one call 800 GO EPSON 800 463 7766 Note We recommend that you use genuine EPSON cartridges and do not refill them The use of other products may affect your print quality and could result in printer damage The printer ships with full cartridges and part of the ink from this first set of cartridges is used for priming the printer Yields vary considerably based on images printed print se...

Page 93: ...r old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out Do not open ink cartridge packages until you are ready to install the ink Cartridges are vacuum packed to maintain reliability 1 Turn on your product 2 If an ink cartridge is low the ink out light on the control panel flashes and a message appears on your computer screen The ink ou...

Page 94: ...ing If ink gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out and see a doctor right away Keep ink cartridges out of the reach of children 5 Squeeze the tab on the cartridge and lift the cartridge straight up to remove it 94 ...

Page 95: ...ink will leak 7 Remove the cartridge from the package Caution Do not touch the green chip on the cartridge Install the new cartridge immediately after removing the old one if you do not the print head may dry out and be unable to print 8 Insert the new cartridge into the holder and push it down until it clicks into place 95 ...

Page 96: ...e ink supply port is designed to contain any excess ink but do not touch the ink supply port or surrounding area Always store ink cartridges with the label facing up do not store cartridges upside down Parent topic Replacing Ink Cartridges Related concepts Purchase EPSON Ink Cartridges Printing With Black Ink and Expended Color Cartridges When a color ink cartridge is expended you can temporarily ...

Page 97: ...ttings in your print application 4 Click the Main tab 5 Select Plain Paper Bright White Paper or Envelope as the paper type setting 6 Select the Black Grayscale checkbox 7 Click OK 8 Print your document EPSON Status Monitor 3 displays a print message 9 Click Print in Black to print your document Parent topic Printing With Black Ink and Expended Color Cartridges Printing With Expended Color Cartrid...

Page 98: ...ng Preferences 5 Make sure the Permit temporary black printing checkbox is selected 6 Close the utility window 7 Load plain paper or an envelope in your product 8 Access the print settings in your print application 9 Select Print Settings from the pop up menu 10 Select Plain Paper Bright White Paper or Envelope as the paper type setting 11 Select the Grayscale option 12 Click Print to print your d...

Page 99: ...tings Click Yes to use a mixture of color inks to create black or No to continue using the remaining black ink for the document you are printing Click Disable this feature to continue using the remaining black ink Note If you disable this feature it remains disabled unless you reinstall the printer software Parent topic Replacing Ink Cartridges 99 ...

Page 100: ... t clean them unnecessarily Note You cannot clean the print head if an ink cartridge is expended and may not be able to clean it when a cartridge is low You must replace the cartridge first Print Head Nozzle Check Print Head Cleaning Print Head Alignment Parent topic Adjusting Print Quality Related topics Replacing Ink Cartridges Print Head Nozzle Check You can print a nozzle check pattern to chec...

Page 101: ...l the power light begins to flash then release the buttons 4 Check the printed pattern to see if there are gaps in the lines Print head is clean Print head needs cleaning 5 If there are no gaps the print head is clean and you can continue printing If there are gaps or the pattern is faint clean the print head 101 ...

Page 102: ...Windows Right click the product icon in the Windows taskbar Mac OS X 10 6 10 7 In the Apple menu or the Dock select System Preferences Select Print Fax or Print Scan select your product and select Options Supplies Select Utility and select Open Printer Utility Mac OS X 10 4 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax select your product and select Open Print Queue...

Page 103: ...103 ...

Page 104: ...4 Click Print 5 Check the printed pattern to see if there are gaps in the lines Print head is clean Print head needs cleaning 104 ...

Page 105: ...idge is expended and may not be able to clean it when a cartridge is low You must replace the cartridge first Cleaning the Print Head Using the Product Buttons Cleaning the Print Head Using a Computer Utility Parent topic Print Head Maintenance Related topics Replacing Ink Cartridges Cleaning the Print Head Using the Product Buttons You can clean the print head using the buttons on your product 1 ...

Page 106: ...see any improvement after cleaning the print head up to 4 times turn off the product and wait at least 6 hours Then try cleaning the print head again If quality still does not improve one of the ink cartridges may be old or damaged and needs to be replaced Parent topic Print Head Cleaning Related topics Replacing Ink Cartridges Cleaning the Print Head Using a Computer Utility You can clean the pri...

Page 107: ...Dock select System Preferences Select Print Fax or Print Scan select your product and select Options Supplies Select Utility and select Open Printer Utility Mac OS X 10 4 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax select your product and select Open Print Queue or Print Queue Select Utility 3 Select Head Cleaning You see one of these windows 107 ...

Page 108: ...ycle and stays on when the cleaning cycle is finished Caution Never turn off the product during a cleaning cycle or you may damage it 6 When the power light stops flashing and remains on you can check to see if the nozzles are clean click Print Nozzle Check Pattern and click Print 7 Check the printed pattern to see if there are gaps in the lines Print head is clean 108 ...

Page 109: ...ility Parent topic Print Head Maintenance Related concepts Print Head Cleaning Aligning the Print Head Using a Computer Utility You can align the print head using a utility on your Windows computer or Mac 1 Load a few sheets of plain paper in the product 2 Do one of the following Windows Right click the product icon in the Windows taskbar Mac OS X 10 6 10 7 In the Apple menu or the Dock select Sys...

Page 110: ...3 Select Print Head Alignment 4 Click Next then click Print to print an alignment sheet Note Do not cancel printing while you are printing a head alignment pattern You see one of these windows 110 ...

Page 111: ...choosing each pattern number click Next If no patterns are aligned in one or more of the sets choose the closest one in each set and click Realignment Then print another alignment sheet and check it Note Click Skip where available if you want to skip a particular alignment sheet 6 When you are done click Finish Parent topic Print Head Alignment 111 ...

Page 112: ...out you can clean the paper path to remove any excess ink 1 Load a few sheets of plain paper in the paper cassette 2 Press the paper feed button to load and eject paper 3 Repeat as necessary until the paper comes out clean Parent topic Adjusting Print Quality 112 ...

Page 113: ...d Do not use oil or other lubricants inside the product or let water get inside 1 Turn off the product 2 Unplug the power cable 3 Disconnect any connected cables 4 Remove the paper from the paper cassette or cassettes 5 Clean the paper cassette or cassettes using a soft brush 6 Clean the outer case with a soft cloth dampened with a mild detergent Note Close the output tray when you are not using t...

Page 114: ...e of a similar size using the protective materials that came with it 7 Keep the product level during transportation otherwise the ink may leak If print quality has declined when you print again in a new location clean and align the print head Parent topic Cleaning and Transporting the Product 114 ...

Page 115: ...eck Epson s support website for free updates to your product software You can select Download the Latest Software from the Home screen of this manual or visit Epson s driver download site U S downloads or Canadian downloads With Windows your printer software automatically checks for updates You can also manually update the software by selecting Software Update or Driver Update here Right clicking ...

Page 116: ...nter The paper light is on Paper may be out Load more paper in the cassette and press the paper feed button to continue If multiple sheets have fed press the paper feed button to eject the paper The paper size selected may not match any of the sizes set for the paper sources Press the paper feed button to clear the error and select the right paper size If the paper cassette is not installed instal...

Page 117: ...the jammed paper Turn the printer off and then back on again If the error does not clear contact Epson The black and yellow The firmware update has failed and the printer is in recovery mode Visit Epson s support website at www epson com support U S or ink out lights are www epson ca support Canada for instructions on repeating the firmware flashing update The ink pads are near or at the end of th...

Page 118: ...ter check If the page prints and the nozzle check pattern is complete the printer is operating properly Any printing problem you may have could be caused by your computer cable software or selected print settings Check the other solutions in this section or try uninstalling and reinstalling your printer software If the page prints but the nozzle check pattern has gaps clean or align the print head...

Page 119: ... when the power light stops flashing If the product s print head stops moving or making noise and the charging process has not finished after 6 minutes turn off your product Turn it back on and check to see if charging is still in progress If it is still in progress contact Epson for help Parent topic Solving Setup Problems Software Installation Problems If you have problems while installing your ...

Page 120: ...t Find Product on a Network If EpsonNet Setup cannot find your product on a network try these solutions Make sure your product is turned on and connected to your network Verify connection using your product control panel If necessary reinstall your product software and try running EpsonNet Setup again Parent topic Solving Network Problems Related concepts When to Uninstall Your Product Software Ca...

Page 121: ...able Try printing to your product from another computer on the network Parent topic Solving Network Problems Related tasks Printing a Network Status Sheet Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network To print the status sheet press the network status button on the product Examine t...

Page 122: ...try loading fewer sheets For best results follow these guidelines Use new smooth high quality paper that is not curled creased old too thin or too thick Load paper in the cassette printable side down Do not load paper with holes punched in it Follow any special loading instructions that came with the paper Parent topic Solving Paper Problems Related references Paper Jam Problems Inside the Product...

Page 123: ...3 Remove any paper inside including torn pieces Note Do not touch the flat white cable inside the product 4 Close the cover 123 ...

Page 124: ...the output tray carefully remove it 6 Press the paper feed button to resume printing Parent topic Solving Paper Problems Paper Jam Problems in the Cassette If paper has jammed in the cassette try this solution 1 Close the output tray 124 ...

Page 125: ...2 Pull out the paper cassette 3 Remove any jammed paper inside the cassette 4 Remove any paper jammed inside the cassette slot 125 ...

Page 126: ...5 Carefully follow all paper loading instructions when you load new paper 6 Replace the paper cassette 7 Press the paper feed button to resume printing Parent topic Solving Paper Problems 126 ...

Page 127: ...er rear unit try these solutions 1 Cancel the print job from your computer if necessary 2 Squeeze the buttons to release the rear cover and remove it from your product 3 Carefully remove the jammed paper 4 If paper is jammed in the duplexer remove the paper as shown 127 ...

Page 128: ...5 Squeeze the buttons on the duplexer as you press it into place on your product 6 Press the paper feed button to resume printing Parent topic Solving Paper Problems 128 ...

Page 129: ...ms in the Cassette Paper Jam Problems in the Duplexer Paper or Media Type Settings Related tasks Cancelling Printing Using a Product Button Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer Nothing Prints Noise Occurs But Nothing Prints Noise When Product Sits for a While Product Icon Does Not Appear in Windows Taskbar Error After...

Page 130: ...ters and Faxes Or open the Control Panel select Printers and Other Hardware if necessary and select Printers and Faxes Right click your product name select Open right click the stalled print job click Cancel and click Yes Parent topic Solving Problems Printing from a Computer Related tasks Running a Printer Check Noise Occurs But Nothing Prints If your product makes a printing noise but nothing pr...

Page 131: ...ting Preferences and select your product name again if necessary 3 Click the Maintenance tab 4 Click the Extended Settings button 5 Select Enable EPSON Status Monitor 3 then click OK 6 Click the Monitoring Preferences button 7 Click the Shortcut Icon box 8 Click OK to close the open program windows Parent topic Solving Problems Printing from a Computer Error After Cartridge Replacement If you see ...

Page 132: ...automatically slowed down to protect the print mechanism from overheating or becoming damaged Let the product rest with the power on for 30 minutes then try printing again For the fastest printing select the following settings in your product software Make sure the paper type setting matches the type of paper you loaded Turn on any high speed settings in your product software Select a lower print ...

Page 133: ...ge Flip horizontally or Reverse page orientation settings in your printer software This option has different names depending on your operating system version Note Leave these options turned on when you print on EPSON Iron on Cool Peel Transfer paper if available for your product Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Windows Selecting Bas...

Page 134: ...ected as the printer in your printing program Parent topic Solving Page Layout and Content Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings Mac OS X 10 5 10 6 10 7 Selecting Printing Preferences Mac OS X 10 5 10 6 10 7 Selecting Basic Print Settings Mac OS X 10 4 Selecting Printing Preferences ...

Page 135: ...your product name select Open right click the stalled print job click Cancel and click Yes Windows XP Click Start and select Printers and Faxes Or open the Control Panel select Printers and Other Hardware if necessary and select Printers and Faxes Right click your product name select Open right click the stalled print job click Cancel and click Yes Make sure your product is selected as the printer...

Page 136: ...Lines in Printout Blurry or Smeared Printout Faint Printout or Printout Has Gaps Grainy Printout Incorrect Colors Slanted Printout Parent topic Solving Problems White or Dark Lines in Printout If you notice white or dark lines in your prints also called banding try these solutions before you reprint Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if...

Page 137: ...enuine EPSON inks Make sure the paper type setting in your product software matches the type of paper you loaded Remove each sheet from the output tray as it is printed Avoid handling printouts on glossy paper right after printing to allow the ink to set Turn off any high speed settings in your product software If you print on both sides of a sheet of paper smudges may appear on the reverse side o...

Page 138: ...cting Double sided Printing Settings Mac OS X 10 5 10 6 10 7 Selecting Double sided Printing Settings Mac OS X 10 4 Cleaning the Paper Path Related topics Loading Paper Faint Printout or Printout Has Gaps If your printouts are faint or have gaps try these solutions Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary The ink cartridges may b...

Page 139: ...your product software Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Align the print head You may need to increase the image resolution or print a smaller size see your software documentation Parent topic Solving Print Quality Problems Related concepts Print Head Alignment Related tasks Selecting Basic Print Settings Windows Selecting ...

Page 140: ...tware For best results use genuine EPSON ink and paper Parent topic Solving Print Quality Problems Related concepts Print Head Cleaning Related references Available EPSON Papers Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings Mac OS X 10 5 10 6 10 7 Managing Color Mac OS X 10 5 10 6 10 7 Selecting Basic Print Settings Mac OS X 10 4 Managing Color Mac OS X 10 4 R...

Page 141: ...ninstall and then re install your printer software to solve certain problems 1 Turn off the product 2 Disconnect any interface cables 3 Click or Start and select All Programs or Programs 4 Select EPSON select your product then click EPSON Printer Software Uninstall Note If you see a User Account Control window click Yes or Continue 5 In the next window select your product and click OK Then follow ...

Page 142: ...tall 7 Follow the on screen instructions to uninstall the software 8 To reinstall your product software see the Start Here sheet for instructions Note If you uninstall the printer driver and your product name remains in the Print Fax or Print Scan window select your product name and click the remove icon to remove it Parent topic When to Uninstall Your Product Software Where to Get Help If you nee...

Page 143: ...M Pacific Time Monday through Friday Days and hours of support are subject to change without notice Toll or long distance charges may apply Purchase Supplies and Accessories You can purchase genuine EPSON ink and paper at EPSON Supplies Central at www epson com ink3 U S sales or www epson ca Canadian sales You can also purchase supplies from an EPSON authorized reseller To find the nearest one cal...

Page 144: ...ecifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications Network Interface Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software your computer should use one of these operating systems Microsoft Windows 7 Windows Vista Windows XP Professional x64 Edition Windows XP SP1 or high...

Page 145: ... Printing Specifications Paper path Paper cassette front entry Sheet feeder capacity Approximately 250sheets at 17 to 24 lb 70 to 90 g m2 Parent topic Technical Specifications Paper Specifications Use paper under normal conditions Temperature 59 to 77 ºF 15 to 25 ºC Humidity 40 to 60 RH Note Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time E...

Page 146: ... 5 5 inches 89 127 mm 16 9 wide 4 7 1 inches 102 181 mm Half Letter 5 5 8 5 inches 140 279 mm 13 19 inches 330 483 mm Paper types Plain paper and paper distributed by Epson Thickness 0 003 to 0 004 inch 0 08 to 0 11mm Weight 17 lb 64 g m2 to 24 lb 90 g m2 Envelopes Size No 10 4 1 9 5 inches 105 241 mm Paper types Plain bond paper Weight 20 lb 75 g m2 to 24 lb 90 g m2 Parent topic Technical Specifi...

Page 147: ...Printable Area Specifications Single sheets 1 Top 0 12 inch 3 mm minimum 2 Left 0 12 inch 3 mm minimum 3 Right 0 12 inch 3 mm minimum 4 Bottom 0 12 inch 3 mm minimum Envelopes 147 ...

Page 148: ...Yields vary considerably based on images printed print settings paper type frequency of use and temperature For print quality a variable amount of ink remains in the cartridge after the replace cartridge indicator comes on Color Black Cyan Magenta Yellow Cartridge life Opened package 6 months Unopened package do not use if the date on the package has expired Temperature Storage 4 to 104 ºF 20 to 4...

Page 149: ... 24 0 lb 10 9 kg without ink cartridges Parent topic Technical Specifications Electrical Specifications Power supply rating 100 to 240 V Input voltage range 90 to 264 V Rated frequency range 50 60 Hz Input frequency range 49 5 60 5 Hz Rated current 0 5 0 25 A Power consumption Printing 23 W ISO IEC24712 Approximate Ready mode 6 0 W Sleep mode 3 0 W Power off mode 0 3 W Parent topic Technical Speci...

Page 150: ...face Specifications Interface type Hi Speed USB Device Class for computers Parent topic Technical Specifications Network Interface Specifications Ethernet standard 100 BASE TX 10BASE T Parent topic Technical Specifications Safety and Approvals Specifications United States Safety UL60950 1 EMC FCC part 15 Subpart B class B Canada Safety CAN CSA C22 2 No 60950 1 EMC CAN CSA CEI IEC CISPR 22 Class B ...

Page 151: ...his equipment does cause interference to radio and television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from th...

Page 152: ...l comply with the license terms of each open source software program 3 The open source software programs are WITHOUT ANY WARRANTY without even the implied warranty of MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE See the license agreements of each open source software program for more details which are described in OSS pdf on your Printer Software CD 4 OpenSSL toolkit This printer product i...

Page 153: ... License Version 2 or later version LGPL Programs The list of LGPL Programs uclibc 0 9 29 libusb libs 0 1 12 zeroconf 0 6 1 1 Apple Public Source License This printer product includes the open source software programs which apply the Apple Public Source License Version1 2 or its latest version Apple Public Source License Programs Apple Public Source License Programs Bonjour Net SNMP license This p...

Page 154: ... 17 netkit base 0 17 portmap 5beta Sun RPC License This printer product includes the open source software programs which apply the Sun RPC License Sun RPC Programs The list of Sun RPC Programs busybox 1 2 2 1 netkit inetd 0 17 portmap 5beta TCP Wrappers license This printer product includes the open source software program TCP Wrappers which applies the terms and conditions provided by owner of th...

Page 155: ...is printer product includes the open source software program SHA1 which applies the terms and conditions provided by owner of the copyright to the AES SHA1 Program SHA1 Parent topic Notices Trademarks EPSON Supplies Central and WorkForce are registered trademarks EPSON ConnectTM is a trademark and EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation EPSON StoreSM is a servi...

Page 156: ...ginal EPSON Products or EPSON Approved Products by Seiko Epson Corporation Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as EPSON approved Products by Seiko Epson Corporation This information is subject to change without notice A Note Concerning Responsible Use...

Page 157: ...Parent topic Copyright Notice Copyright Attribution 2012 Epson America Inc 3 12 CPD 34380R2 Parent topic Copyright Notice 157 ...

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