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Sent Fax is Received in an Incorrect Size

If your recipient receives a fax in an incorrect size, try these solutions:

• If you are sending a fax using the scanner glass, make sure your original is placed correctly and that

the correct paper size is selected on the control panel.

• Clean the scanner glass and document cover.

Parent topic:

Solving Faxing Problems

Related tasks

Cleaning Your Product

Related topics

Placing Originals on the Product

Received Fax is Not Printed

If a received fax is not printed, try these solutions:

• Make sure the product is free of errors. The product cannot print received faxes if an error has

occurred with the product, such as a paper jam.

• If the product has been set to save received faxes in the product's memory or inbox, received faxes

are not automatically printed. Check the

Receive Settings

options on the product control panel and

change them, if necessary.

Parent topic:

Solving Faxing Problems

Related tasks

Storing and Viewing Received Faxes

Uninstall Your Product Software

If you have a problem that requires you to uninstall and re-install your software, follow the instructions for
your operating system.

Uninstalling Product Software - Windows
Uninstalling Product Software - Mac

Parent topic:

Solving Problems

Uninstalling Product Software - Windows

You can uninstall and then re-install your product software to solve certain problems.

Summary of Contents for WorkForce ST-C4100

Page 1: ...ST C4100 User s Guide ...

Page 2: ......

Page 3: ...mations 25 Changing LCD Screen Language 25 Selecting Your Country or Region 25 Adjusting Control Panel Sounds 26 Adjusting the Screen Brightness 26 Turning Off the Operation Time Out Setting 27 Using Power Saving Settings 27 Changing the Sleep Timer Settings 27 Changing the Power Off Timer Settings 27 Using the Epson Smart Panel Mobile App 28 Voice activated Printing 28 Epson Connect Solutions for...

Page 4: ... Setup WPS 45 Using WPS to Connect to a Network 45 Printing a Network Status Sheet 47 Printing a Network Connection Report 47 Network Connection Report Codes and Messages 48 Changing or Updating Network Connections 53 Accessing the Web Config Utility 53 Changing a USB Connection to a Wi Fi Connection 54 Changing a Wi Fi Connection to a Wired Network Connection 54 Connecting to a New Wi Fi Router 5...

Page 5: ... Printing Options Windows 87 Selecting Double sided Printing Settings Windows 88 Double sided Printing Options Windows 91 Print Density Adjustments Windows 91 Selecting Additional Layout and Print Options Windows 92 Custom Color Correction Options Windows 94 Image Options and Additional Settings Windows 95 Header Footer Settings Windows 96 Selecting a Printing Preset Windows 97 Selecting Extended ...

Page 6: ...ences Mac 126 Printing Your Document or Photo Mac 127 Checking Print Status Mac 128 Printing from a Smartphone or Tablet 129 Printing with Epson Photo 129 Cancelling Printing From the LCD Screen 129 Scanning 130 Starting a Scan 130 Starting a Scan Using the Product Control Panel 130 Scanning to a Connected Computer 132 Scanning to the Cloud 133 Setting Up a WSD Port Windows 7 Windows Vista 134 Con...

Page 7: ...e PDF Using Epson Scan 2 164 Image Format Options 165 Scan Resolution Guidelines 166 Faxing 168 Connecting a Telephone or Answering Machine 168 Setting Up Fax Features 171 Setting Up Basic Fax Features 171 Using the Fax Setup Wizard 172 Selecting the Line Type 173 Setting the Number of Rings to Answer 175 Selecting Advanced Fax Settings 176 Print Settings Fax 177 Basic Settings Fax 178 Security Se...

Page 8: ...ax Status 203 Printing Fax Reports 204 Fax Report Options 205 Refilling Ink and Replacing the Maintenance Box 206 Ink Safety Precautions 206 Checking the Ink and Maintenance Box Levels 208 Checking Ink Levels on Your Product 209 Checking Maintenance Box Status on the LCD Screen 209 Checking Ink and Maintenance Box Levels Windows 210 Checking Ink and Maintenance Box Levels Mac 212 Disabling Special...

Page 9: ...ing the Number of Sheets on the LCD Screen 249 Checking the Sheet Counter Windows 249 Checking the Sheet Counter Mac 250 Cleaning and Transporting Your Product 252 Cleaning Your Product 252 Transporting Your Product 254 Solving Problems 259 Checking for Software Updates 259 Viewing the Help Screen 260 Product Status Messages 261 Message Appears Prompting You to Reset Ink Levels 263 Running a Produ...

Page 10: ...nals Do Not Feed From the Automatic Document Feeder 277 Paper Jams Inside the Product 278 Paper Ejection Problems 279 Solving Problems Printing from a Computer 279 Nothing Prints 279 Product Icon Does Not Appear in Windows Taskbar 281 Printing is Slow 281 Solving Page Layout and Content Problems 283 Inverted Image 284 Too Many Copies Print 284 Blank Pages Print 284 Incorrect Margins on Printout 28...

Page 11: ...he Edges 302 Ripple Patterns Appear in an Image 302 Scanned Image Edges are Cropped 302 Resetting the Epson Scan 2 Settings 302 Solving Faxing Problems 303 Cannot Send or Receive Faxes 303 Cannot Receive Faxes with a Telephone Connected to Your Product 305 Fax Memory Full Error Appears 305 Fax Quality is Poor 306 Sent Fax is Received in an Incorrect Size 307 Received Fax is Not Printed 307 Uninsta...

Page 12: ...ices 322 Important Safety Instructions 322 General Product Safety Instructions 322 Wireless Connection Safety Instructions 324 LCD Screen Safety Instructions 324 Telephone Equipment Safety Instructions 325 FCC Compliance Statement 325 Binding Arbitration and Class Waiver 328 Trademarks 331 Copyright Notice 332 libTIFF Software Acknowledgment 332 A Note Concerning Responsible Use of Copyrighted Mat...

Page 13: ...13 ST C4100 User s Guide Welcome to the ST C4100 User s Guide For a printable PDF copy of this guide click here ...

Page 14: ...utions for Smartphones Tablets and More Using AirPrint Setting Up Printing on a Chromebook Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Mopria Print Service Product Parts Locations See these sections to identify the parts on your product Product Parts Front Product Parts Inside P...

Page 15: ...15 Product Parts Front 1 Automatic Document Feeder ADF cover 2 ADF input tray 3 ADF edge guides 4 ADF document support 5 ADF output tray extension ...

Page 16: ...16 6 ADF output tray 1 Output tray 2 Paper cassette 3 Paper cassette edge guides 4 Legal size paper guide Parent topic Product Parts Locations ...

Page 17: ...17 Product Parts Inside 1 Document cover 2 Scanner glass 3 Control panel ...

Page 18: ...18 4 Front cover 1 Scanner unit 2 Ink tank cover 3 Ink tanks 4 Ink tank unit 5 Print head Parent topic Product Parts Locations ...

Page 19: ...Product Parts Locations Using the Control Panel See these sections to learn about the control panel and select control panel settings Control Panel Buttons and Lights Navigating the LCD Screen Entering Characters on the LCD Screen Selecting the Date and Time Viewing Animations Changing LCD Screen Language Selecting Your Country or Region ...

Page 20: ... Turning Off the Operation Time Out Setting Parent topic Product Basics Control Panel Buttons and Lights 1 power button and light 2 home button 3 received fax light 4 LCD screen 5 help button The LCD Screen Status Icon Information Parent topic Using the Control Panel ...

Page 21: ... Information screen 5 Menu options 6 Scrolls the screen to the right 7 Returns to the previous screen 8 Select a tab to view different options and settings 9 Settings options 10 Displays available options Parent topic Control Panel Buttons and Lights Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions ...

Page 22: ...onnection issue The product is connected to a wireless network the number of bars indicates the connection s signal strength Wi Fi Direct is not enabled Wi Fi Direct is enabled The Quiet Mode setting is enabled or disabled Select the icon to change the setting Depending on the selected paper type and print quality when this feature is enabled noise is reduced during printing but print speed may al...

Page 23: ... screen to zoom in or zoom out on a preview image To change a setting tap anywhere on the setting To enter a value in a field tap the field to display the on screen keyboard Parent topic Using the Control Panel Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings To move the cursor select the left or right arrows ...

Page 24: ... the Date and Time Before faxing select the current date time and daylight saving phase in your area and choose your preferred date and time format 1 Press the home button if necessary 2 Select Settings General Settings Basic Settings Date Time Settings You see a screen like this 3 Select Daylight Saving Time 4 Select the setting that applies to your area Winter it is winter or your region does no...

Page 25: ...sing the Control Panel Viewing Animations You can view animations on the LCD screen to help guide you with a procedure or to troubleshoot a problem 1 Press the help button 2 Select Troubleshooting if you are experiencing a problem or How To to view instructions on common procedures 3 Select a topic from the list of available topics and follow the on screen instructions Parent topic Using the Contr...

Page 26: ...heard when you press buttons on the control panel 1 Press the home button if necessary 2 Select Settings General Settings Basic Settings Sound 3 Select Normal Mode or Quiet Mode Note Press the icon on the Home screen to switch between Normal Mode and Quiet Mode 4 Select Button Press 5 Select the or icons to adjust the volume 6 Select OK to exit Parent topic Using the Control Panel Adjusting the Sc...

Page 27: ...ources Changing the Sleep Timer Settings Changing the Power Off Timer Settings Parent topic Product Basics Changing the Sleep Timer Settings You can adjust the time period before your product enters sleep mode and turns off the LCD screen 1 Press the home button if necessary 2 Select Settings General Settings Basic Settings Sleep Timer 3 Do one of the following Select the or icon to decrease or in...

Page 28: ...son Smart Panel and follow the instructions to set up your product If your product is already set up open Epson Smart Panel and select your Epson product if necessary Now you are ready to print copy or scan with your mobile device and your Epson product Parent topic Product Basics Related topics Wi Fi or Wired Networking Voice activated Printing Take advantage of voice activated hands free printin...

Page 29: ...ndows 10 S you must obtain software only from the Windows Store Print from anywhere with these Epson Connect solutions Epson Email Print Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud Setting Up Epson Connect Services Using Epson Email Print Using Epson Remote Print Using Epson Scan to Cloud Parent top...

Page 30: ...r product Both the email and the attachments will print automatically 1 Connect your product to your network See the link below 2 If you did not already set up Email Print when you installed your product software see the link below to use your product control panel to activate your unique email address Or visit epson com connect U S or epson ca connect Canada to learn more about Email Print create...

Page 31: ...emote Print and how to download the Remote Print Driver software 4 Download and install the Remote Print software 5 Enter the email address and optional access key of your Epson product during Remote Print setup 6 Now you are ready to print remotely Select the print command in your laptop or desktop computer application and choose the Remote Print option for your Epson product Parent topic Epson C...

Page 32: ... Cloud Select the setting for scanning to Scan to Cloud on your Epson product control panel Parent topic Epson Connect Solutions for Smartphones Tablets and More Related tasks Setting Up Epson Connect Services Scanning to the Cloud Related topics Wi Fi or Wired Networking Using AirPrint AirPrint enables instant wireless printing from iPhone iPad iPod touch and Mac without the need to install drive...

Page 33: ...rinting Using the Epson Print Enabler You can wirelessly print your documents emails photos and web pages right from your Android phone or tablet Android v4 4 or later With a few taps your Android device will discover your nearby Epson product and print 1 Connect your Epson product to your wireless network See the link below 2 On your Android device download the Epson Print Enabler plug in from Go...

Page 34: ...ap OK and tap Download If your Amazon Fire product uses Fire OS 5 and above your device automatically uses the built in Mopria Print Service app to print Parent topic Product Basics Related topics Wi Fi or Wired Networking Using Windows 10 Mobile Printing You can wirelessly print from Windows 10 Mobile tablets and phones to your nearby networked Epson product There is no software to download no dr...

Page 35: ... and Scan app and select your Epson product Now you are ready to print photos or scan Parent topic Product Basics Related topics Wi Fi or Wired Networking Using the Mopria Print Service You can use the Mopria Print Service to print from your Android phone or tablet Android v4 4 or later to your Epson product or any Mopria certified product from other manufacturers You can download the Mopria Print...

Page 36: ...an Android application such as Chrome or Gmail tap the menu icon and select Print Then select All printers select your Epson product adjust your print settings and print Parent topic Product Basics Related topics Wi Fi or Wired Networking ...

Page 37: ...ork password can deter interception of traffic over the wireless LAN Your router may already have a default password enabled by your Internet service provider ISP See your ISP and router documentation for instructions on how to change the default password and better secure your network Connect your product only to a network protected by a firewall Connecting your product directly to the Internet m...

Page 38: ... point can be connected to your computer over a wireless or wired network 1 Epson product 2 Wireless router or access point 3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable used only for wired connection to the wireless router or access point Selecting Wireless Network Settings from the Control Panel Parent topic Wi Fi or Wired Networking ...

Page 39: ...nstaller program guides you through network setup Note Breakdown or repair of this product may cause loss of fax and network data and settings Epson is not responsible for backing up or recovering data and settings during or after the warranty period We recommend that you make your own backup or print out your fax and network data and settings 1 Press the home button if necessary 2 Select the icon...

Page 40: ... network name and password are case sensitive Be sure to correctly enter uppercase and lowercase letters and numeric or special characters To move the cursor select the left or right arrows To change the case of letters select To delete the previous character select To enter numbers and symbols select To enter a space select 8 Select OK when you finish entering your password 9 Confirm the displaye...

Page 41: ...elated references Status Icon Information Related tasks Printing a Network Status Sheet Entering Characters on the LCD Screen Setting Up Wireless Printing from a Smartphone or Tablet You can use the Epson Smart Panel app to connect your Epson product to a wireless network or connect your device directly to the product Epson Smart Panel is available on iOS and Android devices Make sure you have the...

Page 42: ...ess network using the control panel and then select Connect Smartphone to Product Already Connected to Wi Fi in the Epson Smart Panel app and follow the on screen instructions See the link below for wireless setup instructions Your product is now connected to a wireless network and set up for use with the Epson Smart Panel app Parent topic Wi Fi or Wired Networking Related tasks Using the Epson Sm...

Page 43: ... enable Wi Fi Direct mode to allow direct communication between your product and computer mobile devices or other devices up to 8 without a wireless router or access point Note Make sure the Epson Smart Panel app or another compatible Epson printing app is installed on your mobile device before connecting to the product 1 Press the home button if necessary 2 Press the icon You see a screen like th...

Page 44: ...nel app select Other Methods and go to the next step 6 Do one of the following For iOS devices select iOS Scan the QR code with the camera app on your device and follow the instructions on your device For other types of devices select Other OS Devices Use your device to select the Wi Fi network name SSID displayed on the LCD screen then enter the password shown 7 Select Complete on the LCD screen ...

Page 45: ...he network using Wi Fi Protected Setup WPS Note To check if your router is WPS enabled look for a button labeled WPS on your router or access point If there is no hardware button there may be a virtual WPS button in the software for the device Check your network product documentation for details Using WPS to Connect to a Network Parent topic Wi Fi or Wired Networking Using WPS to Connect to a Netw...

Page 46: ...thin two minutes of activating WPS on your router 7 Press the home button to exit You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device and then print If you are printing from a computer make sure you installed the network software as described on the Start Here sheet Note If you don t see the icon repeat these steps to try again Par...

Page 47: ...se any problems you have Parent topic Wi Fi or Wired Networking Related tasks Accessing the Web Config Utility Printing a Network Connection Report You can print a network connection report to view solutions to any problems you may have using your product on a network 1 Press the home button if necessary 2 Select Settings General Settings Network Settings Connection Check 3 Select Print Check Repo...

Page 48: ...ote Error codes and messages listed here may not all apply to your product Error Codes and Messages Error code and message Solution E 1 Confirm that the network cable is connected and network devices such as hub router or access point are turned on Make sure your router access point and or hub are turned on and the network cable is securely connected to your device and to your product If you are t...

Page 49: ...t and remove any obstacles between them Also move your product away from devices such as wireless phones or microwaves Confirm that the SSID shown on the network connection report matches the label on your router or access point Also make sure your SSID uses only ASCII characters and symbols or your product cannot display the SSID correctly If you are trying to connect using the WPS push button me...

Page 50: ...point has MAC address filtering enabled register your product s MAC address so it is not filtered Locate the MAC address on the network connection report and check your router or access point documentation for instructions If your router or access point is using shared authentication with WEP security confirm that you are using the correct authentication key and index If your router or access poin...

Page 51: ...ned on and do the following If your product s Obtain IP Address setting is set to Manual check the IP address subnet mask and default gateway addresses on the network connection report to see if they are correct If not correct the settings If DHCP is enabled set your product s Obtain IP Address setting to Auto If you want to use the DHCP assigned address as a static address set the Obtain IP Addre...

Page 52: ...ork settings If your router or access point uses WEP security with several registered passwords make sure that the first registered password is set on your product E 13 Confirm the following Entered security key password is correct Index of the security key password is set to the first number Connection and network setup of the PC or other device is correct Contact your network administrator for a...

Page 53: ...e disconnect an existing connected device first The same SSID as Wi Fi Direct exists in the environment Change the Wi Fi Direct SSID if you cannot connect a smart device to the printer Change the Wi Fi Direct SSID Parent topic Printing a Network Connection Report Changing or Updating Network Connections See these sections to change or update how your product connects to a network Accessing the Web...

Page 54: ...mputer using a USB connection you can change to a Wi Fi connection 1 Disconnect the USB cable from your product 2 Uninstall your product software 3 Download and install your product software from the Epson website using the instructions on the Start Here sheet Parent topic Changing or Updating Network Connections Related concepts Uninstall Your Product Software Changing a Wi Fi Connection to a Wir...

Page 55: ...tion to the new router Note If you switch to a 5 GHz wireless router set the router to operate in dual band 2 4 GHz and 5 GHz mode If your router uses a single network name SSID for both the 2 4 GHz and 5 GHz band give each band its own network name SSID instead such as Home Network 2 4 GHz and Home Network 5 GHz See your router documentation for instructions 1 Do one of the following Windows Unin...

Page 56: ...Epson Connect services you may use 1 Press the home button if necessary 2 Press the icon You see a screen like this 3 Select Wi Fi Recommended 4 Select Change Settings 5 Select Others 6 Select Disable Wi Fi 7 Select Start Setup to disable Wi Fi Parent topic Changing or Updating Network Connections Related tasks Printing a Network Status Sheet ...

Page 57: ...atibility Selecting the Paper Settings Control Panel Paper or Media Type Settings Printing Software Selecting the Default Paper Source Settings Selecting the Universal Print Settings Loading Paper in the Cassette You can load paper up to this size in the paper cassette Legal 8 5 14 inches 216 356 mm Note Before loading paper make sure your product is not currently printing scanning or copying 1 Op...

Page 58: ...58 2 Pull out the paper cassette until it stops 3 Slide the edge guides outward ...

Page 59: ...the cassette with the glossy or printable side facedown and slide it in until it stops Note Make sure the paper is loaded against the rear of the cassette For legal size paper extend the legal paper guide and load paper using the guide line as shown ...

Page 60: ...60 Insert up to 10 envelopes with the printable side facedown and flap edge left as shown Load a sheet of loose leaf or other paper with holes as shown ...

Page 61: ... paper fits under the tabs on the edge guides 6 Slide the cassette back into the product until it stops and close the front cover 7 Select the size and type of the paper you loaded on the product LCD screen and select OK Note If you are printing on letterhead make sure you select Letterhead as the paper type Make sure you select the correct paper size setting 8 Extend the output tray ...

Page 62: ...paper Reduce the number of sheets to half or less or load one sheet of paper at a time if paper jams continue Make sure you are using long grain paper If you are not sure what type of paper you are using check the paper packaging or contact the manufacturer to confirm the paper specifications Fan and align the edges of envelopes before loading If you have trouble loading a stack of envelopes press...

Page 63: ...es to 8 5 87 24 inches 89 127 mm to 215 9 1200 mm size 1 sheet Epson EcoTank Premium Paper Epson Bright White Pro Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper 200 sheets Epson Presentation Paper Matte Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm 100 sheets Epson Premium Presentation Paper Matte Epson Photo Paper Glossy Epson Premium Photo Paper Glossy Ep...

Page 64: ...r 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm 250 sheets 30 sheets Legal 8 5 14 inches 216 356 mm Mexico Oficio 8 5 13 4 inches 216 340 mm 8 5 13 inches 216 330 mm Oficio 9 8 46 12 4 inches 215 315 mm Executive 7 25 10 5 inches 184 267 mm Half Letter 5 5 8 5 inches 140 216 mm A6 4 1 5 8 inches 105 148 mm 30 sheets User defined 7 17 10 12 inches to 8 5 11 69 inches 182 257 mm to 215 9...

Page 65: ...llowing paper types Epson Presentation Paper Matte Epson Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Premium Photo Paper Semi gloss Epson Ultra Premium Photo Paper Glossy Epson Premium Presentation Paper Matte Envelopes Parent topic Loading Paper Related references Paper Loading Capacity Compatible Epson Papers You can purchase genuine Epson ink maintenance boxes and paper at epson c...

Page 66: ...tter 8 5 11 inches 216 279 mm S041062 100 Epson Premium Presentation Paper Matte 8 10 inches 203 254 mm S041467 50 Letter 8 5 11 inches 216 279 mm S041257 S042180 50 100 Epson Premium Presentation Paper Matte Double sided Letter 8 5 11 inches 216 279 mm S041568 50 Epson Photo Paper Glossy 4 6 inches 102 152 mm S041809 S042038 50 100 Letter 8 5 11 inches 216 279 mm S041141 S041649 S041271 20 50 100...

Page 67: ...041331 20 Parent topic Loading Paper Borderless Paper Type Compatibility You can print borderless photos on compatible paper types in compatible sizes Borderless Paper Types Epson EcoTank Premium Paper Epson Bright White Pro Paper Epson Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Semi gloss Epson Premium Presentation Paper Ma...

Page 68: ...lt paper size and paper type for the cassette using the control panel on the product 1 Press the home button if necessary 2 Select Settings General Settings Printer Settings Paper Source Settings Paper Setting You see a screen like this 3 Select Paper Size 4 Select the paper size you loaded 5 Select Paper Type 6 Select the paper type you loaded 7 Select Favorite Paper Settings to choose from a lis...

Page 69: ...um Paper Epson Multipurpose Plus Paper Plain Paper Letterhead paper Letterhead Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Glossy Prem Glossy Epson Photo Paper Glossy Glossy Epson Premium Photo Paper Semi gloss Prem Semi Gloss Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided Prem Matte Epson Presentation...

Page 70: ... Paper Glossy Photo Paper Glossy Epson Premium Photo Paper Semi gloss Premium Photo Paper Semi Gloss Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided Premium Presentation Paper Matte Epson Presentation Paper Matte Presentation Paper Matte Note The settings listed here are available only when printing from your computer they do not apply to your product s c...

Page 71: ... 4 Select the Paper Source Settings options you want to use 5 When you are finished press the home button to exit Paper Source Settings Options Parent topic Loading Paper Paper Source Settings Options Select the paper source options you want to use for your print jobs Paper Source Settings option Available settings Description Paper Setting Various Select the paper size and type for each paper sou...

Page 72: ...e paper size and type when you load paper in the product Note If this setting is disabled you cannot print using AirPrint Off Parent topic Selecting the Default Paper Source Settings Selecting the Universal Print Settings You can change the default universal print settings using the control panel on the product 1 Press the home button if necessary 2 Select Settings General Settings Printer Setting...

Page 73: ...ft margin Left Offset Top Offset in Back Adjust the top or left margin of the back page when printing double sided Left Offset in Back Check Paper Width On Select On to check the paper width before printing This prevents printing beyond the edges of the paper when the paper size settings are incorrect but may reduce the printing speed Off Skip Blank Page On Select On to skip printing of blank page...

Page 74: ...als in the Automatic Document Feeder ADF Original Document Specifications Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm Note To view animated instructions on how to place originals on the scanner glass press the help button and select How To Place Originals Note When originals are...

Page 75: ...st and dirt on the scanner glass before scanning 2 Place your original facedown on the scanner glass with the top facing into the corner Slide the original to the edges of the indicated corner Note If you are using Epson ScanSmart to scan multiple photos at once just make sure they are at least 0 2 inch 4 5 mm away from the edge of the scanner glass and at least 0 8 inch 20 mm away from each other...

Page 76: ...face Parent topic Placing Originals on the Product Related topics Copying Scanning Faxing Placing Originals in the Automatic Document Feeder You can place single or multi page original documents in the Automatic Document Feeder ADF Make sure the originals meet the Automatic Document Feeder specifications before loading them Caution Make sure your originals are not creased or folded and do not cont...

Page 77: ...77 1 Open the ADF document support and slide out the ADF output tray extension 2 Slide the ADF edge guide outward 3 Fan your stack of originals and tap them gently on a flat surface to even the edges ...

Page 78: ... above the arrow mark on the ADF edge guide The ADF icon on the Copy Scan and Fax screens lights up 5 Slide the ADF edge guide against the originals but not too tightly Note Do not add originals while scanning Parent topic Placing Originals on the Product Related topics Copying Scanning Faxing ...

Page 79: ...they may be damaged or may damage the scanner Use the scanner glass for these types of originals Photos Thermal paper Fabric or other non paper originals Originals with uneven surfaces such as embossed documents Originals containing staples or paper clips Originals with carbon paper backing Originals with wet ink Originals that are bound Originals with labels stickers or sticky notes Ripped curled...

Page 80: ...hotos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper including Epson special papers 1 Load the paper you want to print on 2 Place your original document or photo on the scanner glass or place multi page documents in the ADF 3 Press the home button if necessary 4 Select Copy You see a screen like this ...

Page 81: ...n Papers Copying Options Related tasks Loading Paper in the Cassette Related topics Placing Originals on the Product Copying Options Select the copying options you want to use for your copies Note Not all options or settings may be available depending on other copying settings Copy Copying option Available settings Description B W Copies the document in black and white Color Copies the document in...

Page 82: ... two pages onto one sheet Scroll down and select the document orientation and layout order settings as necessary Quality Standard Adjusts the quality of your copies High Original Orientation Portrait Specifies the orientation of your originals Landscape Remove Shadow Off Select On to erase the shadows that appear in the center of a document when copying a book or that appear around a document when...

Page 83: ...83 Parent topic Copying ...

Page 84: ...Cancelling Printing From the LCD Screen Printing with Windows You can print with your product using any Windows application as described in these sections Note If you are using your Epson product with the Windows 10 S operating system you cannot use the software described in this section You also cannot download and install any Epson product software from the Epson website for use with Windows 10 ...

Page 85: ...e print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 If necessary select your product name as the printer you want to use Note You may also need to select Properties or Preferences to view your print settings You see the Main tab of your printer settings win...

Page 86: ...ing may not exactly match the name of your paper Check the paper type settings list for details 8 Select the Quality setting that matches the print quality you want to use 9 Select a Color option To print a color document or photo select the Color setting To print text and graphics in black or shades of gray select the Black Grayscale setting 10 To print on both sides of the paper select the 2 Sid...

Page 87: ...the available Quality options to fine tune the quality of your print Some settings may be unavailable depending on the paper type and border setting you have chosen Draft For draft printing on plain paper Draft Vivid For draft printing on plain paper with good quality and print speed Standard For everyday text and image printing Standard Vivid For text and graphics with good quality and print spee...

Page 88: ...osen or if you are accessing the product over a network 1 Select one of the following options for 2 Sided Printing Auto Long edge binding to print your double sided print job by automatically flipping the paper on the long edge Auto Short edge binding to print your double sided print job by automatically flipping the paper on the short edge Manual Long edge binding to print your double sided print...

Page 89: ...89 You see this window 3 Select the double sided printing options you want to use 4 Click OK to return to the Main tab ...

Page 90: ...ptions you want to use 8 Click OK to return to the Main tab 9 Print a test copy of your double sided document to test the selected settings 10 Follow any instructions displayed on the screen during printing Double sided Printing Options Windows Print Density Adjustments Windows Parent topic Printing with Windows Related references Double sided Printing Capacity Related tasks Selecting Basic Print ...

Page 91: ...t the Booklet checkbox and a binding option to print double sided pages as a booklet Parent topic Selecting Double sided Printing Settings Windows Print Density Adjustments Windows You can select any of the available options on the Print Density Adjustment window to adjust the print quality of your double sided print job Print Density Sets the level of ink coverage for double sided printing Increa...

Page 92: ...on to size your image to fit the paper you loaded Select the size of your document or photo as the Document Size setting and the size of your paper as the Output Paper setting If you want to center your image on the paper select the Center option Select the Zoom to option to reduce or enlarge your document or photo by a specific percentage Select the percentage in the menu 2 Select one of the foll...

Page 93: ...utton to create your own pattern and click the Settings button to customize the pattern Watermark adds a visible watermark to your printout Note Click the Add Delete button to create your own watermark and click the Settings button to customize the watermark Header Footer adds information such as the date and time to the top or bottom of your printout Note Click the Settings button to customize th...

Page 94: ...r tones Depending on the selected color mode you can also adjust the midtone density using the Gamma setting Fix Photo Improves the color contrast and sharpness of flawed photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an inte...

Page 95: ... increase readability Emphasize Thin Lines Adjusts the weight of printed lines to increase visibility Edge Smoothing Smooths jagged edges in low resolution images such as screen captures or images from the Web Fix Red Eye Reduces or removes red eye in photos Print Text in Black Prints colored text in black For Color Text Prints colored text on a background pattern or underlined For Color Graphs an...

Page 96: ...ft to right Parent topic Selecting Additional Layout and Print Options Windows Header Footer Settings Windows You can select any of the Header Footer Settings options to add headers or footers when you print The items are available to print at the top or bottom of your pages in either the left right or center of the page Note These settings are not saved with your document ...

Page 97: ... user name computer name date and time come from the Windows Control Panel on your computer Parent topic Selecting Additional Layout and Print Options Windows Selecting a Printing Preset Windows For quick access to common groups of print settings you can select a printing preset on the Main or More Options tab Note You can create your own preset by clicking the Add Remove Presets button 1 Click th...

Page 98: ... a preset to change its settings or delete it or use any of the available options on the screen to control your printing presets 4 To choose a preset for printing select it 5 Click OK Parent topic Printing with Windows Selecting Extended Settings Windows You can select additional settings that apply to all the print jobs you send to your product ...

Page 99: ...ight click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Printer Settings 3 Click the Maintenance tab You see the maintenance options 4 Click the Extended Settings button ...

Page 100: ... these settings on the Extended Settings window Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect may reduce print speed Short Grain Paper Prevents ink from smearing when you print on envelopes or other thick paper Separator Pag...

Page 101: ...olor Matching Allows applications to perform ICM color matching Always Use the Driver s Paper Source Setting Prints using the paper source setting in the printer driver rather than the setting in your application Output 1 page documents facedown in 2 Sided mode Outputs single sided pages in a 2 sided print job facedown instead of faceup Output documents for filing Outputs all landscape portrait 1 ...

Page 102: ...rint settings you are ready to save your settings and print 1 Click OK to save your settings You see your application s Print window such as this one 2 Click OK or Print to start printing Parent topic Printing with Windows Related tasks Selecting Basic Print Settings Windows ...

Page 103: ...Windows During printing you see this window showing the progress of your print job It allows you to control printing and check ink status To cancel printing click Cancel To see print jobs lined up for printing click Print Queue ...

Page 104: ... Apps screen and select Control Panel Hardware and Sound Devices and Printers Right click your product and select Printer properties Windows 7 Click and select Devices and Printers Right click your product and select Printer properties Windows Vista Click and select Control Panel Click Printer under Hardware and Sound then right click your product and select Properties 2 Click the Optional Setting...

Page 105: ... print settings select All Document Settings 5 Under Advanced Settings select the setting option you want to use for each locked setting 6 Click OK Locked Setting Options Parent topic Printing with Windows Locked Setting Options Select the options you want to use for any locked print settings ...

Page 106: ...ooter Off Prohibits headers or footers On Allows headers and footers Settings Lets you select the text and position for printing headers and footers Color Color Allows color printing Grayscale Allows printing in black or shades of gray only 2 sided printing Off Allows printing on one side of the paper only On Allows printing on both sides of the paper Multi Page Off Prohibits multi page settings 2...

Page 107: ... default print settings 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Printer Settings You see the printer settings window 3 Select the print settings you want to use as defaults in all your Windows programs 4 Click OK These settings are now the defaults selected for printing You can st...

Page 108: ...sed on the Windows printer software screens 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Printer Settings You see the printer settings window 3 Click the Maintenance tab You see the maintenance options 4 Select the language you want to use as the Language setting ...

Page 109: ... for updates or disable this feature 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Software Update Settings You see this window 3 Do one of the following To change how often the software checks for updates select a setting in the Check every menu To disable the automatic update feature ...

Page 110: ...gs Windows 10 S Parent topic Printing from a Computer Selecting Print Settings Windows 10 S Select the settings for your print job in your Windows 10 S application 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for ...

Page 111: ...a window like this 4 Select the type of paper you loaded as the Media setting Note The setting may not exactly match the name of your paper Check the paper type settings list for details 5 Click the Advanced button ...

Page 112: ... you loaded as the Paper Size setting 7 To print multiple copies select or enter the number as the Copy Count setting 8 To print multiple copies of multi page documents in sets select the Collated checkbox 9 Click OK You return to the printing preferences window ...

Page 113: ...113 10 Select the Layout tab 11 Select the orientation of your document as the Orientation setting ...

Page 114: ...14 Click OK or Print to start printing Parent topic Printing with the Built in Epson Driver Windows 10 S Printing on a Mac You can print with your product using any Mac printing program as described in these sections Note If you have an Internet connection it is a good idea to check for updates to your product software on Epson s support website or using Epson Software Updater Selecting Basic Prin...

Page 115: ...ings Mac Select the basic settings for the document or photo you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product as the Printer setting 4 If necessary click the Show De...

Page 116: ...Note The print window may look different depending on the Mac OS version and the application you are using 5 Select the Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing ...

Page 117: ...zes may include additional options such as Borderless 7 Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Print Settings or Printer Features from the pop up menu You see these settings Note The available print settings and appearance of the print window may be different than those covered here depending on...

Page 118: ...n a Mac Related tasks Selecting Page Setup Settings Mac Printing Your Document or Photo Mac Print Quality Options Mac You can select any of the available Print Quality options to fine tune the quality of your print Some settings may be unavailable depending on the paper type setting you have chosen Draft For draft printing on plain paper Draft Vivid For draft printing on plain paper with good qual...

Page 119: ...t Settings Mac Selecting Page Setup Settings Mac Depending on your application you may be able to select the paper size and orientation settings from the print window Note If you do not see these settings in the print window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 1 Select the size of the paper you loaded as the Paper Siz...

Page 120: ... options for your document or photo by selecting Layout from the pop up menu on the print window To print multiple pages on one sheet of paper select the number of pages in the Pages per Sheet pop up menu To arrange the print order of the pages select a Layout Direction setting To print borders around each page on the sheet select a line setting from the Border pop up menu To print on both sides o...

Page 121: ...g Settings from the pop up menu on the print window Note Some options may be pre selected or unavailable depending on other settings you have chosen or if you are accessing the product over a network This screen may be different depending on the Mac OS version you are using 1 Select one of the Two sided Printing options ...

Page 122: ...pe 3 If necessary customize the Adjustments settings as instructed on the screen 4 Print a test copy of your double sided document to test the selected settings 5 Follow any instructions displayed on the screen during printing Double sided Printing Options and Adjustments Mac Parent topic Printing on a Mac Related references Double sided Printing Capacity ...

Page 123: ...Print Density Sets the level of ink coverage for double sided printing Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double sided printing Parent topic Selecting Double sided Printing Settings Mac Managing Color Mac You can adjust the Color Matching and Color Options settings to fine tune the colo...

Page 124: ...rinting on a Mac Color Matching and Color Options Mac You can select these settings on the Color Matching and Color Options menus Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer driver or turn off color management ColorSync Prints using standard color profiles for your product and paper to help match image colors You can customize the conversion me...

Page 125: ... sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects Off No Color Adjustment Turns off color management in your printer software so you can manag...

Page 126: ...rences Mac You can select these settings on the Options or Driver tab Skip Blank Page Ensures that your product does not print pages that contain no text or images Quiet Mode Lessens noise during printing but may decrease print speed Bidirectional printing Prints in both directions right to left and left to right speeding up printing but may reduce print quality ...

Page 127: ... for various operating conditions Establish bidirectional communication Allows the product to communicate with the computer Do not change the default setting unless you experience issues when using a shared printing pool Reduce Print Data Size Increases print data compression to improve print speed Not recommended when printing fine patterns Parent topic Selecting Printing Preferences Mac Printing...

Page 128: ...ress of your print job control printing and check ink status 1 Click the printer icon when it appears in the Dock You see the print status window 2 Select the following options as necessary for your Mac OS version To cancel printing click the print job and click or Delete To pause a print job click the print job and click or Hold To resume a print job click the paused print job and click or Resume...

Page 129: ...n Photo You can print photos CD DVD labels and more using a variety of layouts and templates with Epson Photo Features include image corrections and adjustments and adding text and stamps to photos We recommend printing on genuine Epson photo paper for the best results Make sure you have set up your product as described on the Start Here sheet and installed the Epson Photo software See the Epson P...

Page 130: ...ing the Epson Scan 2 Icon Starting a Scan from a Scanning Program Starting a Scan from a Smartphone or Tablet Parent topic Scanning Related topics Placing Originals on the Product Starting a Scan Using the Product Control Panel You can scan an image to a variety of destinations using your product s control panel 1 Make sure you installed the product software and connected the product to your compu...

Page 131: ...indows Vista English only To use this feature you must first set up a WSD Web Services for Devices port on your Windows 7 or Windows Vista computer the port is set up automatically on Windows 10 and Windows 8 x 6 Follow the instructions in the links below to complete your scan Scanning to a Connected Computer Scanning to the Cloud Setting Up a WSD Port Windows 7 Windows Vista Control Panel Scannin...

Page 132: ...nned file as a JPEG or PDF file You can also set up custom scan settings using Event Manager and automatically scan using those settings on your product control panel Note Be sure you have installed Epson ScanSmart Epson Scan 2 and Event Manager on your computer before scanning to your computer 1 Place your original on the product for scanning 2 Press the home button if necessary 3 Select Scan 4 S...

Page 133: ...er or OS X 10 11 x or later Save as JPEG to save the scanned scanned image as a JPEG file Save as PDF to save the scanned document or image as a PDF file 7 Select Send to start scanning Parent topic Starting a Scan Using the Product Control Panel Related tasks Changing Default Scan Job Settings Related topics Placing Originals on the Product Scanning to the Cloud You can use the control panel to s...

Page 134: ... select Upload to start scanning Your product scans your original and saves the scanned file to the selected destination Parent topic Starting a Scan Using the Product Control Panel Related tasks Setting Up Epson Connect Services Related topics Placing Originals on the Product Setting Up a WSD Port Windows 7 Windows Vista You can scan to a networked Windows computer using WSD Web Services for Devi...

Page 135: ...cessary 7 When you see the message Your device is ready to use in the Windows taskbar click the message 8 On the Driver Software Installation screen make sure your product is listed as Ready to use Then click Close 9 Do one of the following Windows 7 Click and select Devices and Printers Windows Vista Click Start and select Control Panel Hardware and Sound Printers 10 Make sure that an icon appear...

Page 136: ...Shadow On Erases the shadows that appear in the center of a document when copying a book or the shadows that appear around a document when copying thick paper Off Remove Punch Holes On Erases the binding holes on a document Off Parent topic Starting a Scan Using the Product Control Panel Changing Default Scan Job Settings You can view or change the default scan job settings your product uses when ...

Page 137: ... jobs but you cannot rename them or select a different job 6 Click OK 7 Click Close to close the Event Manager window Parent topic Starting a Scan Using the Product Control Panel Starting a Scan Using Epson ScanSmart You can start the Epson ScanSmart program to scan originals and easily review and edit scanned images After that you can save print or share them Windows 10 Click Epson Software Epson...

Page 138: ...s 10 S operating system you cannot use the software described in this section You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store Windows 10 Click and select EPSON Epson Scan 2 Windows 8 x Navigate to the Apps screen and select Epson Scan 2 Windows other versions Click or Start and sel...

Page 139: ...139 Mac Open the Applications folder open the Epson Software folder and select Epson Scan 2 You see an Epson Scan 2 window like this ...

Page 140: ...n You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store 1 Open your scanning program and select its scanning option See your scanning program help for instructions 2 Select your product Note In certain programs you may need to select your product as the source first If you see a Select S...

Page 141: ...141 You see an Epson Scan 2 window like this ...

Page 142: ... tasks Using the Epson Smart Panel Mobile App Scanning a Document in Epson ScanSmart You can scan and review documents and photos in Epson ScanSmart Note The images in this guide show Windows screens Mac screens may be slightly different Depending on your product model and software version not all options may be available 1 Load your original into the product 2 Open Epson ScanSmart on your compute...

Page 143: ...elect an option for the Scan area setting if necessary Note The Scan area setting limits the scan area to a selected size starting at the placement arrow on the scanner bed It does not scale the image to the selected size 4 Select SCAN ...

Page 144: ...Stitch Images and follow the on screen instructions to combine them into a single image 6 If Photo Mode is automatically detected the following enhancement options are available Auto Color Enhancement automatically adjusts the brightness contrast and saturation of your photos Restore Faded Colors restores the colors in faded photos automatically Remove Red Eye automatically removes the red eye eff...

Page 145: ...ow Saving a Scan Attaching a Scan to Email Sending a Scan to a Cloud Service Printing a Scan Parent topic Scanning Saving a Scan You can save a scanned image to your computer in a variety of formats 1 Make sure your originals are scanned and reviewed See the link below 2 In the Select Action window click Save ...

Page 146: ...ng a Document in Epson ScanSmart Attaching a Scan to Email You can attach a scanned image to an email as a file attachment Note Your email app and account settings should be configured before scanning You must install a MAPI type email program such as Outlook Express Windows Live Mail Entourage or Mac Mail Attach to Email only supports 32 bit MAPI compatible mail apps Web based email services such...

Page 147: ...Character Recognition language If you also want to save a copy of the scanned image to your computer make sure the checkbox is selected and select the folder on your computer in which to save the file 4 Click Attach to E mail Your email program opens with the file attached to a new email Parent topic Scanning a Document in Epson ScanSmart Sending a Scan to a Cloud Service You can upload scanned im...

Page 148: ...t type and scan date for the file name are automatically detected You can change them as necessary You can save the scanned image in a variety of formats If you select Searchable PDF as the File type setting you can select the OCR Optical Character Recognition language If you also want to save a copy of the scanned image to your computer click the checkbox 5 Click Send Parent topic Scanning a Docu...

Page 149: ...change the print settings if necessary Select the number of copies you want to print If you also want to save a copy of the scanned image to your computer click the checkbox The document type and scan date for the file name are automatically detected You can change them as necessary You can save the scanned image in a variety of formats If you select Searchable PDF as the File type setting you can...

Page 150: ... Changing the Save Settings Customizing Action Icons Parent topic Scanning Changing the Epson Product If you are using more than one Epson product with Epson ScanSmart you can change the product that you are using with your computer Note A product connected to your computer via USB takes priority over a product with a Wi Fi connection 1 On the main screen click Change You see a screen like this ...

Page 151: ... such as the resolution document size and more Note If you select Auto Mode you cannot change the scan settings 1 Click the Settings button You see a screen like this 2 Do one of the following To change Document Mode settings select Document Mode Custom Settings To change Photo Mode settings select Photo Mode and click Close When you start a scan you will be prompted to select scan settings ...

Page 152: ...152 You see a screen like this 3 Change the settings as necessary and click Save Parent topic Selecting Epson ScanSmart Settings ...

Page 153: ...153 Changing the File Name Settings You can change the default file naming method for your scans 1 Click the Settings button You see a screen like this 2 Click the File Name Settings tab ...

Page 154: ...a prefix for the file name Select the date format Select a numbering format as the counter format 4 Click Close Parent topic Selecting Epson ScanSmart Settings Changing the Save Settings You can change the file type options for saving your scans 1 Click the Settings button ...

Page 155: ...155 You see a screen like this 2 Click the Save Settings tab ...

Page 156: ...ange the settings as necessary 4 Click Open folder after saving to open the file folder after a file is saved 5 Click Close Save Settings Parent topic Selecting Epson ScanSmart Settings Save Settings You can change the settings for how scanned images are saved PDF Options ...

Page 157: ... Standard Images load from top to bottom in a web browser It takes longer to load the entire image Progressive Images first load completely at low resolution and then adjust to high resolution in a web browser Embed ICC Profile Windows only Allows you to add ICC profiles to the image TIFF Options Setting Options Description Byte Order Windows Macintosh Specifies the operating system where the scan...

Page 158: ... Icons You can customize which scan action icons appear on the Select Action screen Note You can also customize them by clicking the Customize icon on the Select Action screen 1 Click the Settings button You see a screen like this 2 Click the Customize Actions tab ...

Page 159: ...an your document and save the scanned image in various file formats in your operating system s Documents or My Documents folder or open it in your scanning program You can preview the scanned image and select or change settings as necessary Note If you are using your Epson product with the Windows 10 S operating system you cannot use the software described in this section You also cannot download ...

Page 160: ...160 You see this window ...

Page 161: ...ution setting you want to use for your scan 7 Select the Rotate setting to rotate the scanned image 8 Select the Correct Document Skew setting to correct skewed originals image contents or both 9 Click the Preview button Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window 10 Reinsert your original into the ADF if necessary 11 Select any of the additional setting...

Page 162: ...gs may be available depending on other settings you have chosen Rotate Rotates the original image clockwise to the desired angle before scanning it Select Auto to allow your product to automatically rotate the image based on the orientation of the text may take longer to scan Correct Document Skew Corrects skewed originals image contents or both Add or edit pages after scanning Lets you add remove...

Page 163: ...he scanned image Contrast Adjusts the difference between the light and dark areas of the overall scanned image Gamma Adjusts the midtone density of the scanned image Unsharp Mask Makes the edges of certain image areas clearer Turn off this option to leave softer edges Descreening Removes the ripple pattern that might appear in subtly shaded image areas such as skin tones This option improves resul...

Page 164: ...the scanned original Note The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet If you install your scanner software programs individually be sure to also install this component if you want to perform OCR 1 Load your original in the product for scanning 2 Start Epson Scan 2 3 Select your scan settings 4 Click...

Page 165: ...he PDF or protect printing or editing properties 12 Click OK 13 Confirm the File Name setting and select a Folder setting for your document 14 Click Scan The scanned image is saved as a searchable PDF Parent topic Scanning in Epson Scan 2 Image Format Options You can select different image formats and related options For details on available options click the icon on the Epson Scan 2 Image Format ...

Page 166: ...mat that is readable by Windows and Mac systems using Adobe Reader Acrobat or other programs You can save multi page documents in one PDF file Recognized text in the scanned document can be searched Parent topic Scanning in Epson Scan 2 Scan Resolution Guidelines The Resolution setting measured in dpi dots per inch controls the amount of detail captured in your scans Increasing the resolution rais...

Page 167: ...i dots per inch and you will double the image size later change the Resolution setting to 600 dpi You will scan the image at 100 or a smaller size Select the Epson Scan 2 Resolution setting based on how you will use the scanned image Email view on a computer screen post on the web 96 to 200 dpi Print fax convert to editable text OCR create searchable PDF 200 to 300 dpi Parent topic Scanning in Eps...

Page 168: ...roduct to a telephone wall jack to send or receive faxes If you want to use the same telephone line to receive calls you can connect a telephone or answering machine to your product using an additional phone cable Note In areas where lightning strikes occur frequently we recommend that you use a surge protector Note If you do not connect a telephone to your product make sure Receive Mode is set to...

Page 169: ...our product Note If you have a DSL or ISDN connection you must connect the appropriate DSL filter or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product Contact your DSL or ISDN provider for the necessary equipment ...

Page 170: ...oduct using a second phone cable remove the cap from the EXT port on your product Note Do not remove the cap from the EXT port if you are not connecting your telephone 3 Connect a second phone cable to your telephone or answering machine and to the EXT port on your product ...

Page 171: ...lect the fax features you want to use Note If you leave your product unplugged for a long period of time you may need to reset the date and time settings for faxes Setting Up Basic Fax Features Selecting Advanced Fax Settings Setting Up the Fax Utility Windows Setting Up Fax Features Using the Fax Utility Mac Parent topic Faxing Related tasks Receiving Faxes Automatically Setting Up Basic Fax Feat...

Page 172: ...3 Select General Settings 4 Scroll down and select Fax Settings 5 Scroll down and select Fax Setting Wizard The Fax Setting Wizard screen appears 6 Select Proceed 7 On the Fax Header screen use the displayed keypad to enter the sender name for your fax source such as your name or a business name You can enter up to 40 characters 8 On the Your Phone Number screen use the displayed keypad to enter y...

Page 173: ...the Run Check Fax Connection screen select Start Checking and follow the on screen instructions to check the fax connection and print a report of the check result If there are any errors reported try the solutions on the report and run the check again If the Select Line Type screen appears select the correct line type If the Select Dial Tone Detection screen appears select Disable However disablin...

Page 174: ...174 3 Select General Settings 4 Scroll down and select Fax Settings 5 Select Basic Settings 6 Select Line Type 7 Select PBX You see a screen like this 8 Set the switch to Use to activate the setting ...

Page 175: ...u connect an external answering machine and select to receive faxes automatically make sure the Rings to Answer setting is correct The number of rings should be higher than the number of rings your answering machine is set to for answering a call 1 Press the home button if necessary 2 Select Settings 3 Select General Settings 4 Scroll down and select Fax Settings 5 Select Basic Settings ...

Page 176: ...ine picks up every call faster than the product but the product can detect fax tones and start receiving faxes If you answer the phone and hear a fax tone check that the product has started receiving the fax then hang up the phone Parent topic Setting Up Basic Fax Features Selecting Advanced Fax Settings You can select a variety of advanced fax settings 1 Press the home button if necessary 2 Selec...

Page 177: ...you want to use for incoming faxes in the Receive Settings Print Settings menu Setting Options Description Auto Reduction On Select to reduce the size of large received faxes to fit on the paper size in the selected paper source Off Select to print large incoming faxes at their original size on multiple sheets if necessary Split Page Settings Delete Print Data After Split Select how to split large...

Page 178: ...irst Page Received Select to print incoming faxes as soon as the product receives the first page of the document Collation Stack On Select On to print incoming faxes so that the pages are stacked in the correct page order When the product is low on memory this option may not be available Off Print Suspend Time Off Select On to set a time period to stop automatic printing of faxes or reports and sa...

Page 179: ...e product is connected to a PBX Private Branch Exchange or a TA Terminal Adapter However turning this setting off may cause the product to drop the first digit of a fax number Line Type PSTN Selects a standard phone line Public Switched Telephone Network PBX Selects Private Branch Exchange the type of phone line used in office environments where an access code such as 9 must be used to call an out...

Page 180: ...f rings your answering machine is set to answer a call Remote Receive Off Lets you start receiving faxes using your phone instead of operating the product if Receive Mode is set to Auto When you select On you must also set a Start Code If you are using a cordless handset with its base connected to the product you can start receiving the fax by entering the code using the handset On Start Code Reje...

Page 181: ... run this function if you are giving away or disposing of your product Parent topic Selecting Advanced Fax Settings Setting Up the Fax Utility Windows You can set up the FAX Utility for Windows for use with your product Note Before using the FAX Utility for Windows make sure you have set up the fax features on your product using the product control panel Also first confirm that you can send and re...

Page 182: ...182 The first time you use the FAX Utility you see this introduction window 3 Read about the FAX Utility and click Return to the main window at the bottom of the window ...

Page 183: ...ansfer your product s fax settings to the FAX Utility Note For detailed information click Help or Open Online Help Parent topic Setting Up Fax Features Setting Up Fax Features Using the Fax Utility Mac You can set up your fax header and select your fax settings using the FAX Utility for Mac ...

Page 184: ...rinter list 4 Select Fax Settings 5 Follow the prompts that appear on the screen to enter your fax header information and select your fax settings Note For detailed information select the FAX Utility icon Parent topic Setting Up Fax Features Setting Up Contacts and Contact Groups You can set up a list of contacts and their fax numbers so you can quickly select them for faxing You can also set up c...

Page 185: ... a Contact or Group Parent topic Setting Up Contacts and Contact Groups Creating a Contact or Group You can create a list of contacts to save frequently used fax numbers and group contacts to easily send faxes to multiple recipients Note You can create up to 99 contacts and contact groups combined 1 Press the home button if necessary 2 Select Fax You see a screen like this 3 Select Contacts ...

Page 186: ...te If necessary enter an outside line access code such as 9 at the beginning of the fax number If the access code has been set up in the Line Type setting enter the pound sign instead of the code 7 Select OK Close Parent topic Setting Up Contacts Using the Product Control Panel Editing or Deleting a Contact or Group You can edit or delete any of the contacts or groups on your list 1 Press the home...

Page 187: ... 3 Select Contacts 4 Select the icon next to the contact or group you want to edit or delete You see a screen like this 5 Do one of the following To delete the contact or group select Delete and select Yes on the confirmation screen ...

Page 188: ...el Sending a Fax Using the Keypad Contact List or History Fax Sending Options Sending a Fax at a Specified Time Dialing Fax Numbers from a Connected Telephone Parent topic Sending Faxes Related tasks Selecting the Line Type Related topics Setting Up Contacts Using the Product Control Panel Placing Originals on the Product Sending a Fax Using the Keypad Contact List or History You can send a fax fr...

Page 189: ...is step the number of multiple recipients appears in the upper right corner of the LCD screen Note If direct dialing has been restricted you can only select the number from the contact list or fax history If necessary enter an outside line access code such as 9 at the beginning of the fax number If the access code has been set up in the Line Type setting enter the pound sign instead of the code If...

Page 190: ...ep You cannot send the fax in color after previewing it Note If you do not touch the preview screen for 20 seconds your product sends the fax automatically You cannot preview images when the Direct Send setting is turned on 7 Select Send Note To cancel faxing select the icon Your product scans your original and prompts you to place additional pages if necessary After scanning your originals your p...

Page 191: ...On Color Mode B W Select whether to scan images in color or black and white Color Direct Send Off Select On to send black and white faxes to a single recipient as soon as the connection is made without saving the scanned image to memory You cannot use this setting when sending a color fax or sending a fax to multiple recipients On Send Fax Later Off Select On to send the current fax at a selected ...

Page 192: ...1 Place your original on the product for faxing 2 Press the home button if necessary 3 Select Fax You see a screen like this 4 Enter a fax number or select a number from the Contacts or Recent list 5 Select Fax Settings 6 Select Send Fax Later 7 Select On 8 Select Time use the displayed keypad on the LCD screen to enter your desired time and select OK then select OK again 9 Select the Recipient ta...

Page 193: ... fax by dialing the fax number from the connected telephone If the recipient s phone number and fax number are the same you can speak to the recipient before sending the fax 1 Place your original on the product for faxing 2 Press the home button if necessary 3 Dial the fax number from the connected telephone Speak to the recipient if necessary Note If you are using a pre paid calling card enter th...

Page 194: ...ow like this 2 Select your product with the FAX option as the printer 3 To change the Paper Size Orientation Color Image Quality or Character Density settings click the Preferences or Properties button change the necessary settings and click OK Note If you see a Setup Printer or Options button click it Then click Preferences or Properties on the next screen For more information about selecting fax...

Page 195: ...k Print or OK If you re faxing for the first time you see a window like this one 6 Enter your sender information so that recipients can identify the origin of the fax Then click OK to save the sender information ...

Page 196: ...ck the Add documents to send checkbox 9 You can enter recipients by doing one of the following Select a recipient from the phonebook or contacts on the printer and click Add Enter the recipient s name and fax number and click Add Note For detailed instructions on using the Epson FAX Utility click Help 10 Click Next when you are done selecting recipients ...

Page 197: ...a fax from a Mac printing program using the FAX Utility You can fax up to 100 pages at a time including a cover sheet 1 Open the file you want to fax 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details Note The print window may look different depen...

Page 198: ...Recipient Settings from the pop up menu You see this window 7 Do one of the following to choose your recipient Select a name or group from the Recipient List Enter a name company and fax number and click the button Click the icon and select a recipient from your address book 8 Select Fax Settings from the pop up menu ...

Page 199: ...nually Receiving a Fax by Polling Storing and Viewing Received Faxes Parent topic Faxing Fax Reception Your product will automatically receive and print faxes when you set the Receive Mode to Auto If you connected a telephone to your product so you can use the same phone line for faxes and voice calls you can also set your product to receive faxes manually This allows you to check for a fax tone u...

Page 200: ... For example if the answering machine is set to pick up on the fourth ring set the product to pick up on the fifth ring or later Parent topic Receiving Faxes Related tasks Receiving Faxes Manually Receiving Faxes Manually You can set up your product to receive faxes manually by setting the Receive Mode to Manual This lets you check for a fax tone on the connected telephone before receiving a fax 1...

Page 201: ...ceive a fax from a fax information service that uses audio guidance 1 Press the home button if necessary 2 Select Fax You see a screen like this 3 Select the icon 4 Set Polling Receive to On 5 Select Close 6 Enter the fax number you expect to receive the fax from Note When Direct Dialing Restrictions is set to On you can only select fax recipients from the contact list or the sent fax history You ...

Page 202: ... Settings Fax Settings Receive Settings 3 Select Fax Output Settings 4 If a confirmation message is displayed select OK to dismiss it 5 Select Save to Inbox 6 Set Save to Inbox to On 7 Select Options when memory is full and choose an option 8 Select Inbox Password Settings to set change or reset the password for the inbox Note You cannot set an Inbox password if you set Options when memory is full...

Page 203: ...screen instructions Note Delete faxes after you print or view them to prevent the product s memory from filling up When the memory is full you can only print or reject incoming faxes Parent topic Receiving Faxes Checking Fax Status You can check the status of current fax jobs or faxes that have been received or sent on the product control panel 1 Press the home button if necessary 2 Select Fax You...

Page 204: ...d faxes have been temporarily saved to the product s memory Parent topic Faxing Printing Fax Reports You can print several types of fax reports whenever necessary 1 Press the home button if necessary 2 Select Fax You see a screen like this 3 Select the icon 4 Select Fax Report 5 Select the fax report you want to print 6 Select Print to print the report Fax Report Options Parent topic Faxing ...

Page 205: ...setting to print the report automatically Fax Log View or print a report on recent fax transmissions You can use the Settings General Settings Fax Settings Report Settings Fax Log Auto Print setting to print the report automatically Fax Settings List Print a list of the current fax communication settings Protocol Trace Print a detailed report for the previous sent or received fax Parent topic Prin...

Page 206: ...nuine ink to ensure optimal print quality and performance Note The product has a low ink alert system The accuracy of this system depends on the user refilling the ink tanks correctly The product cannot directly measure the ink levels in the tanks instead it estimates the amount of ink remaining by internally monitoring ink usage The low ink alert system may generate inaccurate messages if the ink...

Page 207: ...ngings it may not come off Do not open the ink bottle package until you are ready to fill an ink tank Ink bottles are vacuum packed to maintain reliability If you leave an ink bottle unpacked for a long time before using it print quality may be affected If the ink level is below the lower line on an ink tank refill the ink Continued use of the product when the ink level is below the lower line on ...

Page 208: ...not affect product function or performance The specification and appearance of the ink bottles are subject to change without prior notice for improvement If an ink bottle is dented you can still use the ink The quality and quantity of ink will not be affected When printing in monochrome or grayscale color ink may be used instead of black ink depending on the paper type or print quality settings Th...

Page 209: ...rnally monitoring ink usage The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions As a precaution perform regular visual inspections of the ink tanks to ensure ink levels do not fall below the lower line Continued use of the product when the ink level is below the lower line on the tank could damage the product Parent topic Chec...

Page 210: ...k Bottle and Maintenance Box Part Numbers Checking Ink and Maintenance Box Levels Windows A low ink reminder appears if you try to print when ink is low and you can check your ink levels at any time using a utility on your Windows computer 1 To check your ink and maintenance box levels access the Windows Desktop and double click the icon for your product in the right side of the Windows taskbar or...

Page 211: ...te The ink levels displayed are an estimate and may differ from the actual ink remaining in the ink tanks To confirm the actual remaining ink visually check the ink levels in the ink tanks Continued use of the product when the ink level is below the lower line on the tank could damage the product ...

Page 212: ...g Ink and Maintenance Box Levels Mac You can check your ink levels using a utility on your Mac 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 2 Select EPSON Status Monitor You see a window like this ...

Page 213: ...t when the ink level is below the lower line on the tank could damage the product Parent topic Checking the Ink and Maintenance Box Levels Related concepts Maintenance Box Replacement Related tasks Refilling the Ink Tanks Disabling Special Offers with Windows You can disable special offers messages from Epson using a utility on your Windows computer 1 Access the Windows Desktop and right click the...

Page 214: ...urchase genuine Epson ink maintenance boxes and paper at epson com U S sales or epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 in the U S or 800 807 7766 in Canada Note Epson s warranties do not extend to any damage caused by the use of third party ink or ink not designed for your printer ...

Page 215: ...aintenance Box Refilling the Ink Tanks Make sure you have new ink bottles handy and have read the ink safety precautions before you begin You can continue to use the product even if one or more ink tanks are not filled all the way However for the most accurate ink level monitoring fill all the ink tanks up to the top line Note The product has a low ink alert system The accuracy of this system depe...

Page 216: ...ing your hands If ink spills wipe it off immediately with a damp towel to avoid permanent stains If ink gets on your clothes or belongings it may not come off 1 Turn on your product 2 Close the document cover if it is open 3 Lift up the scanner unit with both hands until it locks ...

Page 217: ... cover 5 Read the precautions on the screen and then proceed to the next screen 6 Open the cap for the ink tank you are going to fill Note Make sure that the color of the ink tank matches the ink color that you want to refill ...

Page 218: ...hem immediately with water If ink gets into your mouth spit it out immediately Seek medical advice if problems persist Keep the ink bottles out of the reach of children and do not drink the ink 8 Position the top of the ink bottle with the filling port and then insert the bottle straight onto the port Ink flows into the tank Note Refer to the color coded sticker on the ink tank unit to identify th...

Page 219: ...e Ink flows into the tank and stops automatically when the ink is filled to the upper line Note If ink does not flow from the bottle lift and reinsert the bottle If the ink has reached the upper line of the tank do not remove and reinsert the bottle or ink may leak ...

Page 220: ...he bottle may be damaged or ink may leak If any ink remains in the bottle replace the bottle cap and tighten it Store the bottle upright for later use 11 Securely close the ink tank cap 12 Repeat the previous steps as necessary for each ink tank you need to refill 13 Close the ink tank cover then close the scanner unit using both hands ...

Page 221: ... a message on the LCD screen follow the on screen instructions to replace the maintenance box Note When the maintenance box is full you cannot print or clean the print head until it is replaced However you can perform operations that do not require ink such as scanning Note the following precautions when replacing the maintenance box Do not remove the maintenance box or its cover except when repla...

Page 222: ...aintenance box away from direct sunlight Note The maintenance box is a user replaceable part and is not covered by the product warranty Parent topic Refilling Ink and Replacing the Maintenance Box Related concepts Purchase Epson Ink and Maintenance Box Related tasks Checking Maintenance Box Status on the LCD Screen ...

Page 223: ...nly if print quality declines You can check for clogged nozzles before you clean them so you don t clean them unnecessarily Note You cannot clean the print head if the ink level has reached the lower line on the ink tank and may not be able to clean it when the ink level in any of the tanks is low You must refill the ink tank first If you still see white or dark lines or gaps in your printouts eve...

Page 224: ... head nozzles using the control panel on your product 1 Make sure there are no errors on the LCD screen and the output tray is extended 2 Load a few sheets of plain paper in the product 3 Press the home button if necessary 4 Select Maintenance Print Head Nozzle Check 5 Select Print The nozzle check pattern is printed ...

Page 225: ...he printed pattern to see if there are gaps in the lines Print head is clean Print head needs cleaning Print head needs Power Cleaning 7 Do one of the following If there are no gaps the print head is clean Select O ...

Page 226: ...int Head Using the Product Control Panel Loading Paper in the Cassette Related topics Loading Paper Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer 1 Make sure there are no errors on the LCD screen and the output tray is extended 2 Load a few sheets of plain paper in the product 3 Do one of the following Windows Acc...

Page 227: ...227 You see a window like this 5 Click Print ...

Page 228: ... 6 Check the printed pattern to see if there are gaps in the lines Print head is clean Print head needs cleaning Print head needs Power Cleaning 7 Do one of the following If there are no gaps click Finish ...

Page 229: ...logged nozzles you can clean the print head Note You cannot clean the print head if the ink level has reached the lower line on the ink tank and may not be able to clean it when the ink level in any of the tanks is low You must refill the ink tank first Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Parent topic Print Head Maintenance Relat...

Page 230: ...and stays on when the cleaning cycle is finished When the cleaning cycle is finished you see a message on the screen and a nozzle pattern prints Caution Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print ...

Page 231: ...he printed pattern to see if there are gaps in the lines Print head is clean Print head needs cleaning Print head needs Power Cleaning 7 Do one of the following If there are no gaps the print head is clean Select O ...

Page 232: ...zzles Using the Product Control Panel Loading Paper in the Cassette Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows or Mac computer 1 Make sure there are no errors on the LCD screen and the output tray is extended 2 Load a few sheets of plain paper in the product 3 Do one of the following Windows Access the Windows Desktop and right cli...

Page 233: ... cleaning cycle and stays on when the cleaning cycle is finished Caution Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print 6 When the cleaning cycle is finished you can check to see if the nozzles are clean click Print Nozzle Check Pattern and click Print ...

Page 234: ...to see if there are gaps in the lines Print head is clean Print head needs cleaning Print head needs Power Cleaning If there are no gaps click Finish If there are gaps or the pattern is faint click Clean to clean the print head again ...

Page 235: ... Power Cleaning turn off the product and wait at least 12 hours before running another Power Cleaning Caution Running a Power Cleaning consumes a lot of ink so you should run it only if necessary Make sure each ink tank is at least one third full before running a Power Cleaning or it may damage the product Caution Power Cleaning may cause the maintenance box to reach its capacity sooner When the m...

Page 236: ...prove turn off the printer and wait at least 12 hours before running another nozzle check Run Print Head Cleaning or Power Cleaning depending on the printed pattern If the print quality does not improve after running the Power Cleaning utility multiple times contact Epson for support Parent topic Power Cleaning Related concepts Print Head Cleaning Print Head Nozzle Check Related references Where t...

Page 237: ...t click Select Printer Settings and click the Maintenance tab Mac In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 4 Select Power Cleaning You see a window like this 5 Follow the on screen instructions to run a Power Cleaning 6 When Power Cleaning i...

Page 238: ... lines or you see dark or light horizontal bands you may need to align the print head Note Banding may also occur if your print head nozzles need cleaning Aligning the Print Head Using the Product Control Panel Parent topic Adjusting Print Quality Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product 1 Make sure there are no er...

Page 239: ...e following on the LCD screen depending on the alignment pattern you printed Vertical Alignment For each set of patterns select the number representing the pattern with the least amount of separation or overlap Horizontal Alignment Select the number representing the pattern with the least amount of separation or overlap 8 Select OK when you are finished Parent topic Print Head Alignment ...

Page 240: ...ers to remove any excess ink 1 If printouts are smeared or scuffed load plain paper in the cassette in this size Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm 2 Select Maintenance Paper Guide Cleaning 3 Follow the on screen instructions to clean the paper guide 4 Repeat these steps as necessary until the paper comes out clean 5 If the paper is still smeared with ink turn off the...

Page 241: ...zzles Do not touch the flat white cable the translucent film or the ink tubes inside the product 7 Close the scanner unit Note The scanner unit is designed to close slowly with slight resistance to help prevent injury to your fingers Continue to close the scanner unit even if you feel some resistance Parent topic Adjusting Print Quality Related concepts Print Head Cleaning Print Head Alignment ...

Page 242: ...d with ink To clean the print head path use the following Several cotton swabs cup 59 ml water containing 2 to 3 drops of mild dish detergent A small flashlight Caution Do not use any other liquid to clean the print head path or you may damage your product Do not use tissue paper to clean the inside of the product The print head nozzles may become clogged with lint 1 Turn off the product 2 Unplug ...

Page 243: ...243 5 Lift up the scanner unit with both hands until it locks Caution Do not touch the flat white cable translucent film or ink tubes inside the product Doing so may cause a malfunction ...

Page 244: ...sing the flashlight check the translucent film shown here for ink smears 1 Translucent film 2 Print head rail Caution Do not touch the print head rail or wipe the grease off of it You may not be able to print ...

Page 245: ...teps 7 and 8 as necessary to clean all ink smears 10 When the translucent film is dry close the scanner unit Note The scanner unit is designed to close slowly with slight resistance to help prevent injury to your fingers Continue to close the scanner unit even if you feel some resistance 11 Reconnect any disconnected cables plug in the power cord and turn on the product Parent topic Adjusting Prin...

Page 246: ...d paper feed issues from the cassette clean the paper rollers inside the product 1 Turn off the product 2 Unplug the power cable 3 Disconnect any connected cables 4 Close the document cover if necessary 5 Open the scanner unit with both hands until it locks ...

Page 247: ...t securely closed ink may leak 7 Close the scanner unit Note The scanner unit is designed to close slowly with slight resistance to help prevent injury to your fingers Continue to close the scanner unit even if you feel some resistance 8 Slide out the paper cassette and remove the paper ...

Page 248: ...e careful not to trap your fingers under the product 10 Use a soft moist cloth to clean the paper rollers as shown Rotate the rollers to clean them thoroughly 11 Return the product to its normal position Caution Do not leave the printer on its side for an extended period of time ...

Page 249: ... concepts Print Head Nozzle Check Checking the Number of Sheets on the LCD Screen You can view the total number of prints black and white prints and color prints that have been printed 1 Press the home button if necessary 2 Select Settings Print Counter to view the number of prints Parent topic Checking the Number of Sheets Fed Checking the Sheet Counter Windows You can check the number of sheets ...

Page 250: ...ecking the Number of Sheets Fed Checking the Sheet Counter Mac You can check the number of sheets of paper that have fed through the product by checking the sheet counter 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 2 Select Printer and Option...

Page 251: ...251 You see this window 3 After checking the number of sheets fed into the printer click OK to close the window Parent topic Checking the Number of Sheets Fed ...

Page 252: ...duct or you may damage it Do not use oil or other lubricants inside the product or let water get inside it Do not touch the flat white cable translucent film or ink tubes inside the product 1 Turn off the product 2 Unplug the power cord 3 Disconnect any connected cables 4 Pull out the paper cassette and remove the paper 5 Clean the outer case and control panel with a soft clean cloth moistened wit...

Page 253: ...s area on the left with a soft lint free cloth microfiber is recommended moistened with a little glass cleaner Caution Do not spray glass cleaner directly on the glass and do not press the glass surface with any force 8 Close the document cover ...

Page 254: ... is recommended to clean the rollers and the interior of the ADF 11 Close the ADF cover Parent topic Cleaning and Transporting Your Product Transporting Your Product If you need to store your product or transport it some distance prepare it for transportation as described here ...

Page 255: ...e to keep the ink bottle upright when tightening the cap and take measures to prevent ink from leaking when transporting the ink bottles Do not put opened ink bottles in the box with the product Do not carry the product by its control panel this may damage the product 1 Turn off the product 2 Wait until the power light turns off and then unplug the power cable Caution Wait until the power light is...

Page 256: ...onnect any connected cables 4 Remove all the paper from the product 5 Close the document cover if necessary 6 Lift up the scanner unit with both hands until it locks 7 Secure the print head to the case with tape ...

Page 257: ...uct 8 Make sure the ink tank caps are securely closed and close the ink tank cover 9 Lower the scanner unit using both hands Note The scanner unit is designed to close slowly and resist a little as a precaution against injuring your fingers Continue to close the scanner unit even if you feel some resistance ...

Page 258: ...se equivalent cushioning around the product Be sure to remove the tape from the print head before turning on your product If print quality has declined when you print again clean and align the print head Parent topic Cleaning and Transporting Your Product Related concepts Print Head Cleaning Related tasks Aligning the Print Head Using the Product Control Panel ...

Page 259: ...ing Scanning Problems Solving Scanned Image Quality Problems Solving Faxing Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates It s a good idea to check Epson s support website occasionally for free updates to your product software Visit epson com support U S or epson ca support Canada and select your product Windows Your printer software automatically checks ...

Page 260: ...nd selecting EPSON Software Updater macOS 10 12 x 10 13 x 10 14 x 10 15 x or 11 x You can manually update the software by opening the App Store selecting Updates searching for a software update option for Epson Software and selecting Update Parent topic Solving Problems Viewing the Help Screen You can view troubleshooting or how to topics on the LCD screen at any time 1 Press the help button You s...

Page 261: ...t No dial tone is detected Make sure the phone cable is connected correctly and the phone line works If you connected the product to a PBX Private Branch Exchange phone line or Terminal Adapter change the Line Type setting to PBX If your phone system requires an external access code to get an outside line set the access code after selecting PBX Use a hash instead of the actual access code when ent...

Page 262: ...e on the printer driver s Maintenance tab Make sure the printer port is selected correctly in Property Port from the Printer menu as follows Select USBXXX for a USB connection or EpsonNet Print Port for a network connection Check that the printer driver is installed on the computer and that the USB port settings for the printer are correct Recovery mode Update Firmware An error has occurred during...

Page 263: ...olving Network Problems Solving Problems Printing from a Computer Message Appears Prompting You to Reset Ink Levels If you see a message on the LCD screen prompting you to reset the ink levels do the following 1 Refill all of the ink tanks or the ink tanks indicated on the LCD screen all the way to the top Note Depending on the operating conditions you may see the ink reset message even when there...

Page 264: ...Load plain paper in the product 3 Press the home button if necessary 4 Select Maintenance Print Head Nozzle Check 5 Select Print The nozzle check pattern is printed 6 Do one of the following depending on the results of the product check If the page prints and the nozzle check pattern is complete the product is operating properly Any operation problem you may have could be caused by your computer c...

Page 265: ...ax Settings Resets all fax settings Clear All Data and Settings Resets all control panel settings and deletes any stored information You see a confirmation screen 4 Select Yes to reset the selected settings Select No if you want to cancel the operation Parent topic Solving Problems Solving Setup Problems Check these sections if you have problems while setting up your product Product Does Not Turn ...

Page 266: ... Epson for help Parent topic Solving Setup Problems Related references Where to Get Help Software Installation Problems If you have problems while installing your product software try these solutions Make sure your product is turned on and any necessary cables are securely connected at both ends If you still have problems installing software disconnect the cable and carefully follow the instructio...

Page 267: ...Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point try these solutions If you are connecting the product via Wi Fi Protected Setup WPS and the Wi Fi icon on your product s LCD screen is not lit or does not appear make sure you select one of the WPS options from the product control panel within 2 minutes of pres...

Page 268: ...e kind of security it is using and any required password or passphrase for connection Then make sure to enter the exact WEP key or WPA passphrase correctly Check if your computer is restricting the available wireless channels If so verify that your wireless access point is using one of the usable channels and change to a usable channel if necessary Turn off the devices you want to connect to the n...

Page 269: ...product software and try running EpsonNet Setup again 1 Reset your product s network settings to their factory defaults 2 Windows only Uninstall your product software 3 Restart your router following the instructions in your router documentation Note If you are reading these instructions online you will lose your Internet connection when you restart your router so note the next step before restarti...

Page 270: ...ndow try these solutions Turn your product off wait 30 seconds then turn it back on again If you are connecting the product via Wi Fi Protected Setup WPS and the Wi Fi icon on your product s LCD screen is not lit make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router If you are connecting the product wirelessly via Epso...

Page 271: ...nd then connect your product again 1 Disconnect the Ethernet cables connected to the computer and your product 2 Disable IEEE 802 3az for the computer s network adapter if it is enabled check your operating system s Ethernet connection settings 3 Connect the computer and your product directly with an Ethernet cable 4 Print a network connection report from your product 5 On the computer open a web ...

Page 272: ... poor place your product closer to your router or access point Avoid placing your product near a microwave oven cordless phone or large metal object such as a filing cabinet Note If you are using a 5 GHz wireless router set the router to operate in dual band 2 4 GHz and 5 GHz mode If your router uses a single network name SSID for both the 2 4 GHz and 5 GHz band give each band its own network name...

Page 273: ...sure you restarted your computer after installing the product software Make sure the Event Manager program is not being blocked by your firewall or security software Note If you are using a 5 GHz wireless router set the router to operate in dual band 2 4 GHz and 5 GHz mode If your router uses a single network name SSID for both the 2 4 GHz and 5 GHz band give each band its own network name SSID in...

Page 274: ...e sure your product is selected If necessary select the Other tab and click Reset You may need to disable the firewall and any anti virus software on your wireless router or access point Parent topic Solving Network Problems Related concepts Scan Resolution Guidelines Related tasks Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon Starting a Scan Using Eps...

Page 275: ...Have Incorrect or Faint Colors If your copies have incorrect uneven smeared or faint colors try these solutions Run a print head nozzle check to see if any of the nozzles are clogged Then clean the print head if necessary Do not press too hard on the original when you copy from the scanner glass Clean the scanner glass with a soft dry lint free cloth or use a small amount of glass cleaner on the c...

Page 276: ...Feed From the Automatic Document Feeder Paper Jams Inside the Product Paper Ejection Problems Parent topic Solving Problems Paper Feeding Problems If you have problems feeding paper try these solutions Make sure the paper cassette is inserted all the way in the printer Make sure the paper size and type settings match the size and type of paper you loaded If paper does not feed correctly remove and...

Page 277: ... Paper Jams Inside the Product Paper Loading Capacity Paper Specifications Related tasks Cleaning the Paper Guide Originals Do Not Feed From the Automatic Document Feeder If your originals do not feed when placed in the ADF try these solutions Make sure the ADF icon lights up on the Copy Fax or Scan screen on the LCD screen If not reload the originals Make sure the size weight and number of your o...

Page 278: ...ng jammed paper from the product Remove the jammed paper carefully Using too much force may damage the product Unless specifically instructed avoid tilting the product placing it on its side or turning it upside down as ink may spill Warning Never touch the buttons on the control panel while your hand is inside the product If the product starts operating it may cause an injury Do not touch any pro...

Page 279: ...s Inside the Product Paper or Media Type Settings Control Panel Paper or Media Type Settings Printing Software Paper Specifications Related tasks Cancelling Printing From the LCD Screen Related topics Loading Paper Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer Note When printing using AirPrint the available print settings are ...

Page 280: ...increase your system s memory In Windows make sure your product is selected as the default printer and the printer port setting matches the printer connection port In Windows delete all jobs from the Windows Spooler Click Print Queue on the Maintenance tab in the printer settings window and cancel any stalled print jobs In Windows do one of the following to open the Epson Printer Connection Checke...

Page 281: ...el and click Printer under Hardware and Sound Right click your product name select Printing Preferences and select your product name again if necessary 2 Click the Maintenance tab 3 Click the Extended Settings button 4 Select Enable EPSON Status Monitor 3 and click OK 5 Click the Monitoring Preferences button 6 Click the checkbox for the option that adds the shortcut icon to the taskbar 7 Click OK...

Page 282: ...band its own network name SSID instead such as Home Network 2 4 GHz and Home Network 5 GHz See your router documentation or contact your internet service provider for instructions For the fastest printing select the following settings in your product software Turn on any high speed settings in your product software Select a lower print quality setting Windows Click the Maintenance or Utility tab s...

Page 283: ...nts Mac System Requirements Related tasks Selecting Basic Print Settings Windows Selecting Extended Settings Windows Selecting Basic Print Settings Mac Selecting Printing Preferences Mac Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages Note When printing using AirPrint the available print settings are different from...

Page 284: ...set for multiple copies Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings Mac Blank Pages Print If blank pages print unexpectedly try these solutions Make sure you selected the correct paper size settings in your printing program and printer software If a blank page exists in a document you are printing and you...

Page 285: ... try these solutions Make sure you selected the correct paper size settings in your printing program and printer software Make sure you selected the correct margins for your paper size in your printing program Make sure your paper is positioned correctly for feeding into the product Load paper in the correct direction and slide the edge guides against the edges of the paper You can use the preview...

Page 286: ... Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings Mac Selecting Extended Settings Windows Selecting Printing Preferences Mac Selecting Page Setup Settings Mac Selecting Print Layout Options Mac Incorrect Characters Print If incorrect characters appear in your prints try these solutions before reprinting Make sure any cables are securely connected at both ends In ...

Page 287: ...correctly for feeding into the printer Clean the scanner glass and document cover If the edges of a copy are cropped slightly move the original away from the edges of the scanner glass Make sure you selected the correct margins for your paper size in your printing program Be sure to select the appropriate original size setting for your original in the copy settings If the image is slightly enlarge...

Page 288: ... sure the product is not printing while tilted or at an angle Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings Mac Aligning the Print Head Using the Product Control Panel Related topics Loading Paper Solving Print Quality Problems Check these sections if your printouts have problems with print quality but your...

Page 289: ...ftware When horizontal banding appears or the top or bottom of the paper is smeared load paper in the correct direction and slide the edge guides to the edges of the paper When vertical banding appears or the paper is smeared clean the paper path You may need to refill the ink Visually check the ink levels If you have not used the product for a long time run the Power Cleaning utility Note Power C...

Page 290: ...y for your product If you are printing on thick paper or envelopes make sure you select the appropriate settings In Windows you can also try selecting Short Grain Paper in Extended Settings Remove each sheet from the output tray as it is printed Avoid handling printouts on glossy paper right after printing to allow the ink to set Turn off any high speed settings in your product software When verti...

Page 291: ... product for a long time run the Power Cleaning utility Note Power Cleaning consumes a lot of ink so run this utility only if you cannot improve print quality by cleaning the print head Note Your product will not operate properly while tilted at an angle Place it on a flat stable surface that extends beyond the base of the product in all directions Parent topic Solving Print Quality Problems Relat...

Page 292: ...e run the Power Cleaning utility Note Power Cleaning consumes a lot of ink so run this utility only if you cannot improve print quality by cleaning the print head If you printed when the ink levels were too low to be seen in the ink tank windows refill the ink tanks to the upper lines and then run the Power Cleaning utility to replace the ink inside the ink tubes After running the utility run a no...

Page 293: ...r product software Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Align the print head Adjust the print quality in the product software You may need to increase the image resolution or print a smaller size see your software documentation Note Images from the Internet may be low resolution and not result in a high quality printout If yo...

Page 294: ...ows Refilling the Ink Tanks Related topics Loading Paper Incorrect Colors If your printouts have incorrect colors try these solutions Make sure the paper type setting matches the paper you loaded Make sure the Black Grayscale or Grayscale setting is not selected in your printer software If you selected Standard Vivid Windows or Normal Vivid Mac as the quality setting in the printer software try se...

Page 295: ...Color Management setting to any color correction method other than PhotoEnhance For best results use genuine Epson paper If you have not used the product for a long time run the Power Cleaning utility Note Power Cleaning consumes a lot of ink so run this utility only if you cannot improve print quality by cleaning the print head Parent topic Solving Print Quality Problems Related concepts Print He...

Page 296: ...resolution or increase the free space on the computer s hard disk Scanning stops if the total data size reaches the limit Use the Epson Scan 2 Utility on your computer to reset the scanner software settings If resetting the settings does not solve the problem uninstall and reinstall the scanner software Parent topic Solving Scanning Problems Related concepts Uninstall Your Product Software Related...

Page 297: ...click Reset Make sure you do not have multiple versions of Epson Scan 2 installed If you do uninstall both versions and install one version If you upgraded your operating system but did not reinstall Epson Scan 2 try reinstalling it Parent topic Solving Scanning Problems Related concepts Uninstall Your Product Software Scan Resolution Guidelines Related references Additional Scanning Settings Adva...

Page 298: ...es Straight Lines in an Image Appear Crooked Scanned Image Quality Problems Characters are Not Recognized During Conversion to Editable Text OCR Image Colors are Patchy at the Edges Ripple Patterns Appear in an Image Scanned Image Edges are Cropped Resetting the Epson Scan 2 Settings Parent topic Solving Problems Image Consists of a Few Dots Only If your scanned image consists only of a few dots t...

Page 299: ... also try cleaning the ADF and scanning again Parent topic Solving Scanned Image Quality Problems Related tasks Cleaning Your Product Straight Lines in an Image Appear Crooked If straight lines in an original appear crooked in a scanned image make sure to place your original straight when you scan it If you are scanning from the ADF make sure the ADF edge guide fits against the loaded originals Yo...

Page 300: ...trast settings of your computer monitor Back of Original Image Appears in Scanned Image Place a piece of black paper on the back of the original and scan it again Adjust these Epson Scan 2 settings if available and try scanning again Select the Advanced Settings tab and adjust the Brightness setting If the Image Type is set to Black White select Text Enhancement If the Image Type is set to Color o...

Page 301: ...these solutions Make sure your original is loaded straight on your product Use an original with clear text When saving scanned images as Searchable PDFs make sure the correct OCR language is selected Adjust the following Epson Scan 2 settings if available and try scanning again On the Main Settings tab make sure you select the correct Image Type for your original On the Main Settings tab set the R...

Page 302: ...al Scanning Settings Main Settings Tab Additional Scanning Settings Advanced Settings Tab Related tasks Scanning in Epson Scan 2 Scanning a Document in Epson ScanSmart Scanned Image Edges are Cropped If the edges of a scanned image are cropped make sure your original is placed correctly for scanning If necessary move your original away from the edges of the scanner glass slightly In the Epson Scan...

Page 303: ...duct Cannot Send or Receive Faxes Cannot Receive Faxes with a Telephone Connected to Your Product Fax Memory Full Error Appears Fax Quality is Poor Sent Fax is Received in an Incorrect Size Received Fax is Not Printed Parent topic Solving Problems Cannot Send or Receive Faxes If you cannot send or receive faxes try these solutions If you are faxing from a computer use the Epson FAX Utility to send...

Page 304: ... off call waiting to prevent disruption of incoming faxes If you have subscribed to a call forwarding service the product may not be able to receive faxes Contact your service provider for assistance Check your inbox and delete faxes after reading or printing them If the inbox is full the product cannot receive faxes If you cannot send faxes at a specified time make sure the date and time are set ...

Page 305: ...sage telling you that the product s fax memory is full try these solutions If you set the product to save received faxes in the product s memory or inbox delete any faxes you have already read Note Your product can store up to 100 faxes before its inbox is full If you set the product to save received faxes on a computer turn on the selected computer Once the faxes are saved on the computer they ar...

Page 306: ... document cover or the original with too much force Remove any dust or dirt from the originals If you are sending a monochrome fax to a single recipient try sending the fax using the Direct Send feature Note If you send a high resolution monochrome fax without using the Direct Send feature the product may automatically lower the resolution Try enabling the error correction mode ECM setting If the ...

Page 307: ...t print received faxes if an error has occurred with the product such as a paper jam If the product has been set to save received faxes in the product s memory or inbox received faxes are not automatically printed Check the Receive Settings options on the product control panel and change them if necessary Parent topic Solving Faxing Problems Related tasks Storing and Viewing Received Faxes Uninsta...

Page 308: ...ck Yes or Continue In the next window select your product and click OK Then follow any on screen instructions 4 Do one of the following to uninstall Epson Event Manager then follow any on screen instructions Windows 10 8 x Select Epson Event Manager and click Uninstall Windows 7 Windows Vista Open the Windows Control Panel utility Select Programs and Features In Classic view select Programs and cl...

Page 309: ...e Epson Uninstaller screen select the checkbox for each software program you want to uninstall 7 Click Uninstall 8 Follow the on screen instructions to uninstall the software 9 Reinstall your product software Note If you uninstall the printer driver and your product name remains in the Print Fax Print Scan or Printers Scanners window select your product name and click the remove icon to remove it ...

Page 310: ... to 4 PM Pacific Time Monday through Friday Canada 905 709 3839 7 AM to 4 PM Pacific Time Monday through Friday Days and hours of support are subject to change without notice Toll or long distance charges may apply Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at epson com U S sales or epson ca Canadian sales You can also purchase supplies from an Epson authorized ...

Page 311: ...ons Printable Area Specifications Scanning Specifications Automatic Document Feeder ADF Specifications Fax Specifications Ink Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications Network Interface Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software your computer should...

Page 312: ...support Canada select your product and select Downloads Parent topic Technical Specifications Mac System Requirements To use your product and its software your Mac should use one of these operating systems macOS 11 x macOS 10 15 x macOS 10 14 x macOS 10 13 x macOS 10 12 x OS X 10 11 x OS X 10 10 x OS X 10 9 x OS X 10 8 x OS X 10 7 x OS X 10 6 8 Note For the latest product software available for yo...

Page 313: ...egal 8 5 14 inches 216 356 mm 8 5 13 inches 216 330 mm 4 6 inches 102 152 mm 5 7 inches 127 178 mm 8 10 inches 203 254 mm Executive 7 25 10 5 inches 184 267 mm Half Letter 5 5 8 5 inches 140 216 mm Mexico Oficio 8 5 13 4 inches 216 340 mm Oficio 9 8 46 12 4 inches 215 315 mm Paper types Plain paper Note Your product also supports compatible papers distributed by Epson Select the link at the end of...

Page 314: ... or quality Parent topic Technical Specifications Related references Compatible Epson Papers Printable Area Specifications Note When printing borderless quality may decline in the expanded printable area Single sheets 1 Top bottom margins 0 12 inch 3 mm 2 Reduced print quality area top 1 61 inches 41 mm 3 Reduced print quality area bottom 1 46 inches 37 mm ...

Page 315: ...2 Reduced print quality area bottom 1 57 inches 40 mm Envelopes 1 Left right margins 0 12 inch 3 mm 2 Top bottom 0 12 inch 3 mm 3 Reduced print quality area left 0 71 inch 18 mm 4 Reduced print quality area right 1 61 inches 41 mm Parent topic Technical Specifications ...

Page 316: ...i increments Image data Color 48 bits per pixel 16 bits per pixel per color internal 24 bits per pixel 8 bits per pixel per color external Grayscale 16 bits per pixel internal 8 bits per pixel external Black and white 16 bits per pixel internal 1 bit per pixel external Light source LED Parent topic Technical Specifications Automatic Document Feeder ADF Specifications Paper size Letter A4 Legal or ...

Page 317: ... per inch 8 pixels per mm 3 85 lines per mm Fine 203 pixels per inch 196 lines per inch 8 pixels per mm 7 7 lines per mm Photo 203 pixels per inch 196 lines per inch 8 pixels per mm 7 7 lines per mm Color 200 200 dpi Page memory Up to 100 pages received ITU T No 1 chart in monochrome draft mode Redial 2 times with 1 minute interval specification may differ by country or region Interface RJ 11 Phon...

Page 318: ...ned package Use before the date on the package has expired Temperature Storage 4 to 104 F 20 to 40 C 1 month at 104 F 40 C Ink freezes at 5 F 15 C Ink thaws and is usable after approximately 2 hours at 77 F 25 C Parent topic Technical Specifications Related references Ink Bottle and Maintenance Box Part Numbers Dimension Specifications Height Stored 9 1 inches 231 mm Printing 10 inches 255 mm Widt...

Page 319: ...mately 5 4 W Sleep mode Approximately 1 W Power off mode Approximately 0 2 W Parent topic Technical Specifications Environmental Specifications Temperature Operating 50 to 95 F 10 to 35 C Storage 4 to 104 F 20 to 40 C 1 month at 104 F 40 C Humidity without condensation Operating 20 to 80 RH Storage 5 to 85 RH Parent topic Technical Specifications Interface Specifications Interface type Hi Speed US...

Page 320: ...upported for IEEE802 11b Note Wi Fi Direct can be used simultaneously with Infrastructure or Ethernet modes Maximum radio frequency power transmitted 20 dBm EIRP Ethernet Standard IEEE802 3i 10BASE T use a category 5e or higher STP shielded twisted pair cable to prevent risk of radio interference IEEE802 3u 100BASE TX IEEE802 3az Energy Efficient Ethernet connected device should be IEEE802 3az com...

Page 321: ...e may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation of the device To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensin...

Page 322: ...ety Instructions Be sure to follow all warnings and instructions marked on the product Use only the type of power source indicated on the product s label Use only the power cord that comes with the product Use of another cord may cause fires or shock Do not use the cord with any other equipment Make sure the AC power cord meets the relevant local safety standard Place the product near a wall outle...

Page 323: ... product near excessive heat sources or in direct sunlight Leave enough room around the product for sufficient ventilation Do not block or cover openings in the case or insert objects through the slots Keep the product away from potential sources of electromagnetic interference such as loudspeakers or the base units of cordless telephones Keep your product at least 8 7 inches 22 cm away from cardi...

Page 324: ... storing or transporting the product do not tilt it stand it on its side or turn it upside down otherwise ink may leak Parent topic Important Safety Instructions Wireless Connection Safety Instructions Radio waves from this product may adversely affect the operation of medical equipment or automatically controlled devices such as pacemakers automatic doors or fire alarms When using this product ne...

Page 325: ...and the requirements adopted by the Administrative Council for Terminal Attachments ACTA On the surface of this equipment is a label that contains among other information a product identifier in the format US AAAEQ TXXXX If requested this number must be provided to the telephone company Applicable certification jack Universal Service Order Codes USOC for the equipment RJ11C A plug and jack used to...

Page 326: ...pment until the problem is resolved This equipment may not be used on coin service provided by the telephone company Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information If your home has specially wired alarm equipment connected to the telephone line ensure the installation of th...

Page 327: ...n shielded equipment interface cable to this equipment will invalidate the FCC Certification or Declaration of this device and may cause interference levels which exceed the limits established by the FCC for this equipment It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device If this equipment has more than one interface connector do not leave...

Page 328: ...IVE YOUR RIGHT TO A JUDGE OR JURY IN A COURT PROCEEDING AND YOUR GROUNDS FOR APPEAL ARE LIMITED Pursuant to this Agreement binding arbitration shall be administered by JAMS a nationally recognized arbitration authority pursuant to its code of procedures then in effect for consumer related disputes but excluding any rules that permit joinder or class actions in arbitration for more detail on proced...

Page 329: ...by a single neutral arbitrator and both parties shall have a reasonable opportunity to participate in the selection of the arbitrator The arbitrator is bound by the terms of this Agreement The arbitrator and not any federal state or local court or agency shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation applicability enforceability or formation...

Page 330: ...s fees and costs that your attorney reasonably accrues for investigating preparing and pursuing the Dispute in arbitration Except as agreed upon by you and Epson in writing the arbitrator shall determine the amount of fees costs and expenses to be paid by Epson pursuant to this Section 1 6d e Attorney s Fees Epson will not seek its attorney s fees and expenses for any arbitration commenced involvi...

Page 331: ... Epson Smart Panel are registered trademarks EPSON Exceed Your Vision is a registered logomark and Epson ConnectTM and Remote PrintTM are trademarks of Seiko Epson Corporation Windows is a registered trademark of Microsoft Corporation in the United States and or other countries AirPrint Apple iPad iPhone iPod touch ColorSync Mac macOS OS X and the AirPrint Logo are trademarks of Apple Inc register...

Page 332: ...any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson approved Products by Seiko Epson Corporation This information is subject ...

Page 333: ...se of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product While some countries laws permit limited copying or reuse of copyrighted material in certain circumstances those circumstances may not be as broad as some people assume Contact your legal advisor for any questions regarding copyright law Parent topic Copyright ...

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