6
Windows:
When you see the Select Your Printer Driver
Type screen, select your desired driver. Then click
Next
and follow the instructions on you computer screen.
Mac OS X:
The standard Epson driver installs
automatically. If you want to install the PostScript driver,
go to
global.latin.epson.com/workforcepro
. Then
download and install the file.
Any problems?
The printer makes a loud noise and you see an error
message when you turn it on.
Make sure you remove the protective foam and plastic from
inside the printer.
Network setup was unsuccessful.
• To print a network status sheet, press the
Configurar
button, select
Network Settings
, then select
Confirm
Network Settings
. Press the
Iniciar
Negro
or
Iniciar
Color
button.
• When using TCP/IP, make sure your network’s DHCP
option is enabled.
• If you have assigned a static IP address, make sure it is not
being used by another device.
• Try changing the network cable and/or the network port
connection to your router.
• Disable the firewall temporarily to see if that may be
causing the problem. Contact your firewall manufacturer
for assistance.
The printer’s screen is dark.
Press any button to wake the printer from sleep mode.
Setup is unable to find my printer after connecting it
with a USB cable.
Make sure it is securely connected as shown:
Printing problems
Printing stops when an ink cartridge is expended. If a
cartridge is expended, you must replace it to continue
printing.
Print quality problems
• Make sure your paper is loaded printable side down in the
cassette (usually the whiter, brighter, or glossy side).
• If you notice light or dark bands across your printouts or
they are too faint, run a nozzle check to see if the print
head needs cleaning. See the online
User’s Guide
for more
information.
• The ink cartridges may be low on ink. Check your cartridge
levels and replace cartridges, if necessary. See the online
User’s Guide
for more information.
Need paper and ink?
Try Epson paper with DURABrite
®
Ultra Ink for professional
results. For the right supplies at the right time, you can
purchase them from an Epson authorized reseller. To find the
nearest one, contact Epson as described previously or visit
global.latin.epson.com
(website available only in Spanish
and Portuguese).
Genuine Epson paper
Epson offers a wide variety of business and photo papers
to meet your needs; visit
global.latin.epson.com
for
more information (website available only in Spanish and
Portuguese).
Presentation Paper Matte
Smooth, non-glare, instant-drying paper
ideal for reports, newsletters, and graphical
presentations.
Genuine Epson inks
Look for the numbers below to find
your cartridges. It’s as easy as
remembering your number!
WorkForce Pro WP-4592 ink cartridges
Color
Standard-capacity
High-capacity
Black
677
678
Cyan
677
678
Magenta
677
678
Yellow
677
678
WorkForce, Epson, and DURABrite are registered trademarks, and Epson Exceed Your Vision
is a registered logomark of Seiko Epson Corporation. Designed for Excellence is a trademark
of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and
may be trademarks of their respective owners. Epson disclaims any and all rights in those
marks.
This information is subject to change without notice.
© 2011 Epson America, Inc. 11/11
CPD-35708
Printed in XXXXXX
7
Install software
If you’re using the product as a laser printer replacement, you
do not need to install any Epson drivers.
Note:
To use the Fax Utility and Epson Status Monitor, install the
standard Epson driver. If you want to install multiple drivers, repeat
the software installation process as necessary. For more information,
see your online
User’s Guide
.
If you want to install any Epson drivers, follow the steps
below.
Note:
If a computer does not have a CD/DVD drive, you can
download the software from the Epson website (see “Epson technical
support”).
Caution:
Be sure to close any other programs, including any screen
savers and virus protection software, before beginning this software
installation.
1
Make sure the printer is
NOT CONNECTED
to a
computer.
Windows
®
:
If you see a Found New Hardware screen, click
Cancel
and disconnect the USB cable. You can’t install your
software that way.
2
Insert your product CD.
3
Windows:
If you see the AutoPlay window, click
Run Setup.exe.
If you see the User Account Control
screen, click
Yes
or
Continue
.
Mac OS
®
X:
Double-click the
Epson
icon.
4
Select your language, if necessary.
5
Click
Install
(Windows) or
Continue
(Mac OS X) and
follow the instructions on your computer screen.
Any questions?
On-screen help with your software
Select
Help
or
?
when you’re using your software.
User’s Guide
Click the User’s Guide icon on your desktop (or in the
Applications/Epson Software/Guide
folder in Mac OS X)
to access the online
User’s Guide
and software downloads
(requires an Internet connection). If you don’t have a User’s
Guide icon, you can install it from the CD or go to the Epson
website, as described below.
Epson technical support
Visit
global.latin.epson.com/Soporte
where you can
download English drivers, view manuals, get FAQs, or e-mail
Epson (website available only in Spanish and Portuguese).
You may also speak with a support specialist by calling:
Argentina
(54 11) 5167-0300
Mexico
Bolivia*
800-100-116
Mexico City
(52 55) 1323-2052
Chile
(56 2) 484-3400
Other cities
01-800-087-1080
Colombia
(57 1) 523-5000
Nicaragua*
00-1-800-226-3068
Costa Rica
800-377-6627
Panama*
00-800-052-1376
Dominican
Peru
Republic*
1-888-760-0068
Lima
(51 1) 418-0210
Ecuador*
1-800-000-044
Other cities
0800-10126
El Salvador*
800-6570
Uruguay
00040-5210067
Guatemala*
1-800-835-0358
Venezuela
(58 212) 240-1111
Honduras**
800-0122
Code: 8320
*Contact your local phone company to call this toll free number
from a mobile phone.
**Dial first 7 digits, wait for a message, then enter code.
If your country does not appear on the list, contact your
nearest Epson sales office. Toll or long distance charges may
apply
.
Software technical support
ABBYY
®
FineReader
®
(408) 457-9777
www.abbyyusa.com
[email protected]
