Epson WF-C869R User Manual Download Page 362 | Manualshive

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362

Solving Problems

Check these sections for solutions to problems you may have using your product.

Product Status Messages
Job Status Error Codes
Running a Product Check
Resetting Control Panel Defaults
Solving Setup Problems
Solving Network Problems
Solving Copying Problems
Solving Paper Problems
Solving Problems Printing from a Computer
Solving PostScript Printing Problems
Solving Page Layout and Content Problems
Solving Print Quality Problems
Solving Scanning Problems
Solving Scanned Image Quality Problems
Solving Faxing Problems
Solving USB Device Problems
Uninstall Your Product Software
Where to Get Help

Product Status Messages

You can often diagnose problems with your product by checking the messages and status icons on its
LCD screen. You can also check for errors by pressing the

Job/Status

button and selecting

Printer

Status

.

Note:

If the screen is dark, press the screen to wake the product from sleep mode.

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Summary of Contents for WF-C869R

Page 1: ...WF C869R User s Guide ...

Page 2: ......

Page 3: ... Setting a Password and Locking the Control Panel 40 Entering Characters on the LCD Screen 43 Using Presets 43 Setting User Feature Restrictions Access Control 46 Changing LCD Screen Language 47 Adjusting Control Panel Sounds 48 Adjusting the Screen Brightness 49 Turning Off the Operation Time Out Setting 50 Preventing PC Connection via USB 51 Product Parts Locations 53 Product Parts Front 54 Prod...

Page 4: ...t Mode Setup 79 Enabling Wi Fi Direct Mode 80 Wi Fi Protected Setup WPS 82 Using WPS to Connect to a Network 82 Printing a Network Status Sheet 83 Configuring Email Server Settings 84 Changing or Updating Network Connections 85 Accessing the Web Config Utility 86 Changing a USB Connection to a Wi Fi Connection 86 Changing a Wi Fi Connection to a Wired Network Connection 86 Connecting to a New Wi F...

Page 5: ...istrator 120 Selecting the Default Printer Settings 121 Paper Source Settings Options 122 Selecting the Universal Print Settings 123 Universal Print Settings Options 125 Placing Originals on the Product 126 Placing Originals on the Scanner Glass 126 Placing Originals in the Automatic Document Feeder 127 Copying 131 Copying Documents or Photos 131 Copying Options 132 Printing from a Computer 136 Pr...

Page 6: ...pson Standard Printer Software 162 Selecting Basic Print Settings Mac 163 Paper Source Options Mac 167 Print Quality Options Mac 167 Print Options Mac 168 Selecting Page Setup Settings Mac 168 Selecting Print Layout Options Mac 169 Selecting Double sided Printing Settings Mac 169 Double sided Printing Options and Adjustments Mac 171 Managing Color Mac 171 Color Matching and Color Options Mac 172 S...

Page 7: ...e Optional Paper Cassettes PostScript Printer Software Mac 199 Selecting Basic Print Settings PostScript Printer Software Mac 200 Selecting Page Setup Settings PostScript Printer Software Mac 205 Selecting Print Layout Options PostScript Printer Software Mac 206 Sizing Printed Images PostScript Printer Software Mac 207 Managing Color PostScript Printer Software Mac 207 Printing Your Document or Ph...

Page 8: ...0 Setting Up Basic Fax Features 250 Using the Fax Setup Wizard 250 Selecting the Line Type 252 Setting the Number of Rings to Answer 254 Selecting Advanced Fax Settings 256 Send Settings Fax 257 Print Settings Fax 258 Basic Settings Fax 259 Security Settings Fax 261 Setting Up the Fax Utility Windows 262 Setting Up Fax Features Using the Fax Utility Mac 264 Setting Up Contacts and Contact Groups 2...

Page 9: ... the LCD Screen Using the Fax Box 298 Selecting Received Fax Options Using the Fax Utility Windows 300 Checking Fax Status 303 Printing Fax Reports 304 Fax Report Options 304 Using External USB Devices with Your Product 306 Connecting a USB Device 306 USB Device Photo File Specifications 306 Disconnecting a USB Device 307 Viewing and Printing from the LCD Screen 307 Printing JPEG Photos 307 Printi...

Page 10: ... the Roller Counter on the LCD Screen 337 Adjusting Print Quality 339 Print Head Maintenance 339 Print Head Nozzle Check 340 Checking the Nozzles Using the Product Control Panel 340 Checking the Nozzles Using a Computer Utility 342 Print Head Cleaning 344 Cleaning the Print Head Using the Product Control Panel 345 Cleaning the Print Head Using a Computer Utility 346 Print Quality Adjustment 348 Ad...

Page 11: ...Paper Feeding Problems 382 Paper Jam Problems in the Front Cover A 383 Paper Jam Problems in the Rear Paper Feed Slot B1 385 Paper Jam Problems in the Cassette C1 C2 C3 C4 385 Paper Jam Problems in the Rear Cover 1 D1 387 Paper Jam Problems in the Rear Cover E of the Optional Paper Cassette Unit 389 Document Jams in the Automatic Document Feeder F 392 Paper Ejection Problems 397 Solving Problems P...

Page 12: ...ty Problems 411 Image Consists of a Few Dots Only 412 Line of Dots Appears in All Scanned Images 412 Straight Lines in an Image Appear Crooked 412 Image is Distorted or Blurry 412 Image Colors are Patchy at the Edges 413 Image is Too Dark 413 Back of Original Image Appears in Scanned Image 413 Ripple Patterns Appear in an Image 414 Scanned Image Colors Do Not Match Original Colors 414 Scanned Imag...

Page 13: ...pecifications 427 Printable Area Specifications 428 Scanning Specifications 429 Automatic Document Feeder ADF Specifications 430 Fax Specifications 430 Ink Pack Specifications 431 Dimension Specifications 432 Electrical Specifications 433 Environmental Specifications 433 Interface Specifications 433 External USB Device Specifications 434 Network Interface Specifications 434 Safety and Approvals Sp...

Page 14: ...Instructions 448 FCC Compliance Statement 448 Binding Arbitration and Class Waiver 451 Trademarks 454 Copyright Notice 454 libTIFF Software Acknowledgment 455 A Note Concerning Responsible Use of Copyrighted Materials 456 Default Delay Times for Power Management for Epson Products 456 Copyright Attribution 456 ...

Page 15: ...15 WF C869R User s Guide Welcome to the WF C869R User s Guide For a printable PDF copy of this guide click here ...

Page 16: ...ith Windows Tablets Installing the Optional Cabinet and Paper Cassettes Follow the instructions in this section to install the optional cabinet and paper cassettes to your product If you are installing the optional cabinet install the cabinet under the bottom optional cassette unit first Installing the Optional Cabinet Installing the Optional Paper Cassette Units Parent topic Product Basics Instal...

Page 17: ...ve all the items shown here 1 Optional cabinet 2 Side stands 2 3 Front reinforcing bar 4 Rear reinforcing bar 5 Front cover 6 Cabinet screws 2 7 Rear brackets 2 8 Bracket screws x2 9 Side stand and reinforcing bar screws 8 ...

Page 18: ...18 4 Place the stands between the cabinet s casters as shown 5 Secure the stands to the cabinet with the included screws Caution Make sure the stands are securely attached or the product may fall over ...

Page 19: ...19 6 Attach and secure the reinforcing bars to the stands with the included screws 7 Place the cabinet on a flat surface and lock the front casters ...

Page 20: ...20 8 Attach the front cover to the stands 9 Remove the output tray from the product ...

Page 21: ...21 10 Remove paper cassette 2 from the product Note If you are installing the optional cabinet under the optional paper cassette unit remove the paper cassette from the optional cassette unit instead ...

Page 22: ...ional cassette unit and gently lower it onto the cabinet with the corners aligned Secure the product or optional cassette unit to the cabinet with the included screws using a screwdriver Note Screws may be left over after installation ...

Page 23: ...fingers when placing the product down 12 Secure the back of the product or paper cassette unit to the cabinet using the included brackets and screws 13 Insert the paper cassette you removed and attach the output tray 14 Connect the power cord and other connection cables then plug in the product Parent topic Installing the Optional Cabinet and Paper Cassettes ...

Page 24: ...s Warning To avoid electric shock make sure you unplug the power cord 2 Uninstall any optional cassette units already installed on the product Note To uninstall optional cassette units turn off the product unplug the power cord disconnect any cables and follow the rest of these instructions in reverse 3 Remove the paper cassette unit from its packaging and remove any protective materials 4 Make su...

Page 25: ...25 5 Remove the output tray 6 Remove paper cassette 2 from the product ...

Page 26: ...26 7 Remove the paper cassette from the optional paper cassette unit 8 Stack all optional paper cassette units on top of each other and secure them to each other with the included screws ...

Page 27: ...product and gently lower it onto the paper cassette unit with the corners aligned Secure the product to the paper cassette unit with the included screws using a screwdriver Note Screws may be left over after installation ...

Page 28: ...t as shown here Lifting from other areas may cause the product to fall or cause you to pinch your fingers when placing the product down 10 Secure the back of the paper cassette units to each other and to the product using the included brackets and screws ...

Page 29: ...29 11 Insert a label into the holder indicating the paper size to be loaded in each of the paper cassettes ...

Page 30: ...ional paper cassette units and confirm that each cassette unit number is displayed on the screen 16 Enable the optional paper cassette units in the printer software Enabling the Optional Paper Cassettes Windows Enabling the Optional Paper Cassettes Mac Parent topic Installing the Optional Cabinet and Paper Cassettes Related tasks Synchronizing Printer Settings Epson Universal Print Driver Windows ...

Page 31: ...ices Printers scanners Select your product name and select Manage Printer properties Windows 8 x Navigate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Right click your product name and select Printer properties Windows 7 Click and select Devices and Printers Right click your printer name and select Printer properties Windows Vista Click and select Control Pan...

Page 32: ...nal paper cassettes are now enabled Parent topic Installing the Optional Paper Cassette Units Related tasks Synchronizing Printer Settings Epson Universal Print Driver Windows Enabling the Optional Paper Cassettes PostScript Printer Software Windows Enabling the Optional Paper Cassettes PostScript Printer Software Windows Synchronizing Printer Settings Epson Universal Print Driver Windows ...

Page 33: ...le the optional cassette units 1 In the Apple menu or the Dock select System Preferences 2 Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies 3 Select Driver or Options You see a screen like this 4 Select the number of cassette units installed as the Lower Cassette setting 5 Click OK The optional paper cassettes are now enabled Parent topic Installing ...

Page 34: ...e Date and Time Selecting Your Country or Region Setting a Password and Locking the Control Panel Setting User Feature Restrictions Access Control Changing LCD Screen Language Adjusting Control Panel Sounds Adjusting the Screen Brightness Turning Off the Operation Time Out Setting Preventing PC Connection via USB Parent topic Product Basics Control Panel Buttons and Lights 1 The power button and l...

Page 35: ...ion Your product displays status icons on the LCD screen for certain product status conditions Press the icon to view or change the current network settings Icons Description Displays additional information or instructions such as loading paper or placing a document Displays the Printer Status screen Quiet Mode is enabled Noise is reduced during printing but the print speed may be reduced Press th...

Page 36: ...ablished Access to the product s functions are restricted to authorized users Press the icon to log in to the printer using a user name and password Contact your administrator if you do not know the login information Access to the product s functions are restricted to authorized users and a user is currently logged in Press the icon to log out of the current user account Parent topic Control Panel...

Page 37: ...37 2 Select Settings 3 Select General Settings 4 Select Basic Settings 5 Select Date Time Settings ...

Page 38: ...h the season When you change from Winter to Summer your product automatically sets its clock ahead one hour When you change from Summer to Winter it sets its clock back one hour 8 Select Date Time 9 Select the date format you want to use 10 Use the numeric keypad to enter the current date 11 Select the time format you want to use 12 Use the numeric keypad to enter the current time Parent topic Usi...

Page 39: ...urn to their defaults and you must select them again This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the home button if necessary 2 Select Settings 3 Select General Settings ...

Page 40: ... is correct select Yes If not select No and retry Parent topic Using the Control Panel Setting a Password and Locking the Control Panel You can set an administrator password to lock the following settings and prevent them from being changed Network settings Web Service settings Scan settings System Administration settings Fax settings Web Config settings EpsonNet Config settings ...

Page 41: ...tor s Guide 1 Press the home button if necessary 2 Select Settings 3 Select General Settings You see a screen like this 4 Scroll down and select System Administration 5 Select Security Settings 6 Scroll down and select Admin Settings 7 Select Admin Password 8 Select Register ...

Page 42: ...d in a safe place 11 Select OK 12 Turn Lock Setting on When the control panel is locked you must enter the password to access any of the locked settings Note If you forget your password contact Epson for assistance Entering Characters on the LCD Screen Using Presets Parent topic Using the Control Panel Related tasks Setting User Feature Restrictions Access Control ...

Page 43: ...cter select To enter numbers or symbols select To enter a space select Space Parent topic Setting a Password and Locking the Control Panel Using Presets You can save frequently used copy fax and scan settings as presets This lets you easily reuse them whenever necessary Note Presets can be locked by an administrator If you cannot access or change presets contact your administrator for assistance 1...

Page 44: ...4 2 Select Presets You see a screen like this 3 Select Add New Enter the Administrator password if necessary Note You can save up to 50 presets 4 Select the function for which you want to set up a preset ...

Page 45: ...45 You see the main screen for that function such as the Copy screen 5 Select the settings you want to save and select Register You see a screen like this 6 Select Name ...

Page 46: ...cters on the LCD Screen Setting User Feature Restrictions Access Control Using Web Config Access Control Settings you can restrict product features for individual users to prevent misuse of the product Restricted features require the user to enter an ID and password on the product control panel After you setup feature restrictions you must enable them using the product control panel Note For more ...

Page 47: ...rs or use the WSD scanning function Parent topic Using the Control Panel Related tasks Setting a Password and Locking the Control Panel Entering a User ID and Password for Printing Entering a User ID and Password for Scanning Changing LCD Screen Language You can change the language used on the LCD screen Note This setting can be locked by an administrator If you cannot access or change this settin...

Page 48: ... a language Parent topic Using the Control Panel Adjusting Control Panel Sounds You can adjust the sound level heard when you press buttons on the control panel Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the home button if necessary 2 Select Settings 3 Select General Settings ...

Page 49: ...en Normal Mode and Quiet Mode 7 Select Button Press 8 Press to decrease or to increase the sound 9 Select OK to exit Note You can also adjust the Sound Type and the sound level for various product functions Parent topic Using the Control Panel Adjusting the Screen Brightness You can adjust the brightness of the LCD screen 1 Press the home button if necessary ...

Page 50: ...a number from the on screen keypad and press OK 7 Select OK to exit Parent topic Using the Control Panel Turning Off the Operation Time Out Setting The Operation Time Out setting causes the LCD screen to return to the Home screen after a few minutes of inactivity This feature is enabled by default but you can turn it off Note This setting can be locked by an administrator If you cannot access or c...

Page 51: ...n and set Operation Time Out to Off Parent topic Using the Control Panel Preventing PC Connection via USB You can disable access from a USB connected computer This restricts non network access to the product and protects the security of confidential scanned documents 1 Press the home button if necessary 2 Select Settings 3 Select General Settings ...

Page 52: ...52 You see a screen like this 4 Select Printer Settings You see a screen like this 5 Scroll down and select PC Connection via USB 6 Select Disable ...

Page 53: ...Parent topic Using the Control Panel Product Parts Locations See these sections to identify the parts on your product Product Parts Front Product Parts Inside Product Parts Back Parent topic Product Basics ...

Page 54: ...Front Certain parts are labeled with a letter and number code If you encounter any paper jams or errors you can use these codes to locate and correct the problem 1 Automatic Document Feeder ADF cover F 2 ADF edge guides ...

Page 55: ...55 3 ADF input tray F 4 ADF output tray 5 Ink cases P1 P2 6 Paper cassettes 1 and 2 C1 and C2 7 Optional cassettes 3 and 4 C3 and C4 ...

Page 56: ...56 8 Optional cabinet 1 Rear paper feed edge guides 2 Paper support and extension ...

Page 57: ...57 3 Rear paper feed slot B1 4 Feeder guard 5 Output tray 6 Paper cassette edge guides 7 Paper cassette Parent topic Product Parts Locations ...

Page 58: ...58 Product Parts Inside Certain parts are labeled with a letter and number code If you encounter any paper jams or errors use these codes to locate and correct the problem 1 Document cover ...

Page 59: ...59 2 Scanner glass 3 Control panel 4 USB Type A port for external devices 5 Print head 6 Front cover A Parent topic Product Parts Locations ...

Page 60: ...h a letter and number code If you encounter any paper jams or errors use these codes to locate and correct the problem 1 Rear cover 2 D2 2 AC inlet 3 Rear cover 1 D1 4 Paper cassette rear covers E 5 Service USB port for future use do not remove sticker ...

Page 61: ...ibbean and select your product Windows Your printer software automatically checks for updates You can also manually update the software by selecting Software Update here Accessing the Windows Desktop and right clicking the icon for your product in the right side of the Windows taskbar or clicking the up arrow and right clicking On the Maintenance tab in the printer settings window You can also upd...

Page 62: ...nd turns off the LCD screen if it is not used for a period of time You can make the time period shorter and select other options to save energy and resources Changing the Sleep Timer Settings Changing the Power Off Timer Settings Parent topic Product Basics Changing the Sleep Timer Settings You can adjust the time period before your product enters sleep mode and turns off the LCD screen Note This ...

Page 63: ...63 You see a screen like this 4 Select Basic Settings 5 Select Sleep Timer Enter the administrator password if necessary You see a screen like this ...

Page 64: ... Using Power Saving Settings Changing the Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the home button if necessary 2 Select Settings 3 Select General Settings You see a screen ...

Page 65: ...ting system you cannot use the software described in this section You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store Print from anywhere with these Epson Connect solutions Epson Email Print Epson iPrint Mobile App Epson Remote Print Scan and send a file as an email or upload it to an ...

Page 66: ...66 2 Select Settings 3 Select General Settings You see a screen like this 4 Select Web Service Settings 5 Select Epson Connect Services You see a screen like this ...

Page 67: ...ct service 3 Now you are ready to send and print emails to your product s Email Print address Note Go to epsonconnect com and log into your Epson Connect account to personalize your product s email adjust print settings and set up other Epson Connect services Parent topic Epson Connect Solutions for Smartphones Tablets and More Related topics Wi Fi or Wired Networking Using the Epson iPrint Mobile...

Page 68: ...it epsonconnect com to learn more about Remote Print and how to download the Remote Print Driver software 4 Download and install the Remote Print software 5 Enter the email address and optional access key of your Epson product during Remote Print setup 6 Now you are ready to print remotely Select the print command in your laptop or desktop computer application and choose the Remote Print option fo...

Page 69: ... for scanning to Scan to Cloud on your Epson product control panel Parent topic Epson Connect Solutions for Smartphones Tablets and More Related topics Wi Fi or Wired Networking Using AirPrint AirPrint enables instant wireless printing from iPhone iPad and iPod touch with the latest version of iOS and Mac with the latest version of OS X or macOS Note If you disabled paper configuration messages on...

Page 70: ...ices option turn your product off and back on If the option still doesn t appear select the Firmware Update option and follow the on screen instructions to update your product 6 Click Register 7 Select the checkbox to agree to the Usage Advisory and click Next 8 Click OK to launch the sign in page A separate browser window opens 9 Enter your Google Account username and password and click Sign in o...

Page 71: ...cations menu then click Add to Cloud Print Open a web browser and enter chrome devices in the address bar Skip to step 4 If you see a registration confirmation screen instead click Register 4 Click Add Device 5 Click the Register button that appears next to your product 6 Click Register on the confirmation screen Your product s LCD screen displays a confirmation message 7 Select OK or press the OK...

Page 72: ...tworking Using Fire OS Printing You can wirelessly print from Amazon Fire tablets and phones to your nearby networked Epson product There is no software to download no drivers to install and no cables to connect With just a few taps in Email Calendar Contacts and WPS Office you can send whatever is on the screen to an Epson product 1 Connect your Epson product to your wireless network See the link...

Page 73: ... 10 Mobile Printing one of many Epson Connect Partner Solutions and check the compatibility of your mobile device Parent topic Product Basics Related topics Wi Fi or Wired Networking Using Epson Print and Scan App with Windows Tablets You can use this free app to print photos and scan from your Windows Windows 8 or higher Surface RT or Pro tablet with networked Epson products Epson Print and Scan ...

Page 74: ...74 Parent topic Product Basics Related topics Wi Fi or Wired Networking ...

Page 75: ...Setup WPS Printing a Network Status Sheet Configuring Email Server Settings Changing or Updating Network Connections Wi Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point The wireless router or access point can be connected to your computer over a wireless or wired network 1 Epson product ...

Page 76: ...our product control panel To install your product on a wireless network follow the instructions on the Start Here sheet and install the necessary software by downloading it from the Epson website The installer program guides you through network setup Note Breakdown or repair of this product may cause loss of fax and network data and settings Epson is not responsible for backing up or recovering da...

Page 77: ...er 4 Select Start Setup Change Settings or Change to Wi Fi Connection 5 Select Wi Fi Setup Wizard 6 Select the name of your wireless network or select Enter Manually to enter the name manually Use the displayed keypad to enter your network name ...

Page 78: ... enter numbers and symbols press To enter a space press Space 8 Press OK when you finish entering your password 9 Confirm the displayed network settings and select Start Setup to save them 10 If you want to print a network setup report select Print Check Report Otherwise select OK 11 Press the home button to exit You see the icon on the LCD screen and should be able to connect to your product dire...

Page 79: ... tasks Entering Characters on the LCD Screen Wi Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point In Wi Fi Direct Mode the product itself acts as a network access point for up to 4 devices 1 Epson product 2 Computer with a wireless interface 3 Other wireless device Enabling Wi Fi Direct ...

Page 80: ...ect communication between your product and computer or other devices without a wireless router or access point 1 Press the home button if necessary 2 Press the icon You see a screen like this 3 Select Wi Fi Direct 4 Scroll down and select Start Setup 5 Select Start Setup again ...

Page 81: ...product directly from your computer or device and then print If you are printing from a computer make sure you installed the network software as described on the Start Here sheet Note If you don t see the icon on the LCD screen you may have selected the wrong network name or entered the password incorrectly Repeat these steps to try again Parent topic Wi Fi Direct Mode Setup Related references Sta...

Page 82: ...ardware button there may be a virtual WPS button in the software for the device Check your network product documentation for details Using WPS to Connect to a Network Parent topic Wi Fi or Wired Networking Using WPS to Connect to a Network If you have a WPS enabled wireless router or access point you can use Wi Fi Protected Setup WPS to connect your product to the network 1 Press the home button i...

Page 83: ... sure you installed the network software as described on the Start Here sheet Note If you don t see the icon repeat these steps to try again Parent topic Wi Fi Protected Setup WPS Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network 1 Press the home button if necessary 2 Select Settings 3 ...

Page 84: ...uch as scanning to email or forwarding faxes to email you need to configure the email server You can select settings for the email server using the control panel on the product Note These settings can be locked by an administrator If you cannot access these settings contact your administrator for assistance 1 Press the home button if necessary 2 Select Settings 3 Select General Settings You see a ...

Page 85: ...Proceed to save your settings 9 Select Close to exit 10 Select Connection Check to verify the connection to the email server Parent topic Wi Fi or Wired Networking Related tasks Scanning to Email Forwarding Received Faxes Changing or Updating Network Connections See these sections to change or update how your product connects to a network Accessing the Web Config Utility Changing a USB Connection ...

Page 86: ...wser 4 Enter your product s IP address into the address bar You see the available Web Config utility options Parent topic Changing or Updating Network Connections Changing a USB Connection to a Wi Fi Connection If you have already connected your product to your computer using a USB connection you can change to a Wi Fi connection 1 Disconnect the USB cable from your product 2 Uninstall your product...

Page 87: ...o update your product s Wi Fi connection to the new router Note If you switch to a 5 GHz wireless router set the router to operate in dual band 2 4 GHz and 5 GHz mode See your router documentation for instructions 1 Do one of the following Windows Uninstall your product software Mac Go to the next step 2 Download and install your product software from the Epson website using the instructions on th...

Page 88: ...ton if necessary 2 Press the icon You see a screen like this 3 Select Router 4 Select Change Settings 5 Select Others 6 Select Disable Wi Fi 7 Select Yes to disable Wi Fi Parent topic Changing or Updating Network Connections ...

Page 89: ...Printer Software Mac Selecting PDL Page Description Language Settings Selecting Printer Language and Interface Settings Printing a PCL or PS3 PostScript Status Sheet Installing the Epson Universal Print Driver Windows The Epson Universal Print Driver supports multiple printer languages such as PCL and ESC P R and can be installed on a Windows computer Note Make sure your product is turned on and c...

Page 90: ...Yes Network connection and click OK Note Select the Set Default of Printer Control Language to PCL6 checkbox if you want to set the default printer language to PCL6 Leave this option deselected to set the printer language to ESC P R You can change this setting later as needed ...

Page 91: ...wing If you are installing one product make sure Add EPSON Universal Print Driver is selected and continue with the next step If you are installing more than one product select Add found printers and go to step 9 Note You can customize and filter your product search results by clicking Display Settings ...

Page 92: ...ically 7 Select the product you want to install from the Found Printers list Note Deselect the Set as default printer checkbox if you do not want the product to be set as your default printer 8 Click OK then skip the remaining steps 9 If you are installing more than one product select the products from the Found Printers list and click Add to Printer Folder ...

Page 93: ... epson com support U S epson ca support Canada or epson com jm support Caribbean and select your product 2 Double click the downloaded package 3 Click OK 4 Click Accept 5 Click Install 6 Click Next and follow the on screen instructions Parent topic Enabling Epson Universal Print Driver PCL or PostScript Printing Installing the PostScript PS3 Printer Software Mac If you did not install the standard...

Page 94: ...ersal Print Driver PCL or PostScript Printing Selecting PDL Page Description Language Settings You can select settings for PCL and PostScript printing using the control panel on the product Note These settings can be locked by an administrator If you cannot access these settings contact your administrator for assistance 1 Press the home button if necessary 2 Select Settings 3 Select General Settin...

Page 95: ...95 4 Select Printer Settings You see a screen like this 5 Select PDL Print Configuration You see a screen like this ...

Page 96: ... PCL or PostScript printing Paper Type Various paper types Sets the default paper type for PCL or PostScript printing Orientation Portrait Sets the default orientation for PCL or PostScript printing Landscape Quality Draft Sets the quality for PCL or PostScript printing Standard Best Ink Save Mode On Off Saves ink by reducing print density Print Order Last Page on Top Starts printing from the firs...

Page 97: ...lects the default font height if the font is scalable and proportional availability depends on font source and number settings Symbol Set Various Selects the default symbol set If the selected font is not available for the selected symbol set the font source and number are replaced with IBM US the default setting Form 5 to 128 lines Sets the number of lines for the selected paper size and orientat...

Page 98: ...en printing files that contain binary images available when the product is connected to the network Allows you to print binary images even if the driver is set to ASCII Text Detection On Off Converts a text file to a PostScript file when printing available when Printing Language is set to PS3 PDF Page Size Various sizes Selects the paper size when printing a PDF file If Auto is selected the paper ...

Page 99: ...99 2 Select Settings 3 Select General Settings You see a screen like this 4 Select Printer Settings You see a screen like this ...

Page 100: ...USB I F Timeout Setting 0 5 to 300 seconds Specify the length of time before ending USB communication from a computer using the PCL or PostScript driver This setting is necessary to avoid endless USB communication Printing Language Auto Select the language for the USB or network interface PCL PS3 PDF PC Connection via USB Enable Select whether to allow USB communication with the product Disable Pa...

Page 101: ... 3 Scroll down and select Print Status Print 4 Select Print Status Sheet 5 Select PCL Font List or PS3 Font List 6 Select Print to print the status sheet Parent topic Enabling Epson Universal Print Driver PCL or PostScript Printing ...

Page 102: ... Paper or Media Type Settings Printing Software Selecting the Paper Settings for Each Source Control Panel Selecting Default Paper Settings Administrator Loading Paper in the Cassette You can load paper up to this size in the paper cassette A3 11 7 16 5 inches 297 420 mm Note If the optional paper cassette units are installed do not remove more than one cassette at a time 1 Make sure the product i...

Page 103: ...l the way then slide the side edge guides to the paper size you are using 3 Load paper with the printable side facedown and slide the front edge guide against the paper Note Make sure the paper fits beneath the arrow mark inside the edge guides ...

Page 104: ...utton and select the size and type of paper you loaded on the product LCD screen Always follow these paper loading guidelines Load only the recommended number of sheets Load paper short edge first no matter which way your document faces Load the printable side facedown Load letterhead or pre printed paper top edge first Do not load paper above the arrow mark inside the edge guides Check the paper ...

Page 105: ...nvelopes in the Rear Paper Feed Slot You can print envelopes or documents in a variety of paper types and sizes in the rear paper feed slot 1 Open the feeder guard and pull up the paper support 2 Slide the edge guides outward ...

Page 106: ...er paper with holes on one of the long edges as shown Do not select automatic 2 sided printing for this type of paper 4 Do one of the following Insert paper glossy or printable side up and short edge first in the center of the slot Caution To prevent paper feeding problems make sure you do not load paper above the arrow marks inside the edge guides ...

Page 107: ...07 Load envelopes short edge first with the flap facing down and the flap edge to the left in the center of the slot 5 Slide the edge guides against the paper but not too tightly 6 Extend the output tray ...

Page 108: ...erhead or pre printed paper top edge first Do not load paper above the arrow mark inside the edge guides If you have trouble loading a stack of envelopes press each envelope flat before loading it or load one envelope at a time If print quality declines when printing multiple envelopes try loading one envelope at a time Do not load envelopes that are curled folded or too thin Check the paper packa...

Page 109: ...s 297 420 mm Up to the arrow mark 50 sheets Letter 8 5 11 inches 216 279 mm A4 8 3 11 7 inches 210 297 mm and Legal 8 5 14 inches 216 356 mm Up to the arrow mark 85 sheets Epson Bright White Paper1 200 sheets cassette 1 400 sheets cassettes 2 to 4 50 sheets Epson Photo Paper Glossy 13 19 inches 330 483 mm 10 sheets Letter 8 5 11 inches 216 279 mm A4 8 3 11 7 inches 210 297 mm Legal 8 5 14 inches 2...

Page 110: ... 16 5 inches 297 420 mm and larger 10 sheets Letter 8 5 11 inches 216 279 mm and smaller 20 sheets Thick paper 1 25 to 41 lb 91 to 150 g m2 A3 11 7 16 5 inches 297 420 mm and Legal 8 5 14 inches 216 356 mm 150 sheets cassette 1 250 sheets cassettes 2 to 4 A3 11 7 16 5 inches 297 420 mm and Legal 8 5 14 inches 216 356 mm 20 sheets Letter 8 5 11 inches 216 279 mm and A4 8 3 11 7 inches 210 297 mm 15...

Page 111: ...m 15 sheets Letter 8 5 11 inches 216 279 mm and A4 8 3 11 7 inches 210 297 mm 120 sheets cassette 1 250 sheets cassettes 2 to 4 Letter 8 5 11 inches 216 279 mm and A4 8 3 11 7 inches 210 297 mm 30 sheets Thick paper 3 55 to 68 lb 201 to 256 g m2 A3 11 7 16 5 inches 297 420 mm and Legal 8 5 14 inches 216 356 mm 10 sheets Letter 8 5 11 inches 216 279 mm and A4 8 3 11 7 inches 210 297 mm 20 sheets En...

Page 112: ... 11 7 16 5 inches 297 420 mm Up to the arrow mark cassettes 1 to 4 50 sheets rear paper feed 30 sheets rear paper feed Letter 8 5 11 inches 216 279 mm A4 8 3 11 7 inches 210 297 mm and Legal 8 5 14 inches 216 356 mm Up to the arrow mark cassettes 1 to 4 85 sheets rear paper feed Epson Bright White Paper Letter 8 5 11 inches 216 279 mm 200 sheets cassette 1 400 sheets cassettes 2 to 4 50 sheets rea...

Page 113: ...Epson Premium Presentation Paper Matte Double sided Epson Brochure Flyer Paper Matte Double sided Letter 8 5 11 inches 216 279 mm and smaller A3 11 7 16 5 inches 297 420 mm and larger Thick paper 1 25 to 41 lb 91 to 150 g m2 A3 11 7 16 5 inches 297 420 mm and Legal 8 5 14 inches 216 356 mm 150 sheets cassette 1 250 sheets cassettes 2 to 4 20 sheets rear paper feed 20 sheets rear paper feed Letter ...

Page 114: ... and Legal 8 5 14 inches 216 356 mm 10 sheets rear paper feed Letter 8 5 11 inches 216 279 mm and A4 8 3 11 7 inches 210 297 mm 20 sheets rear paper feed Envelopes No 10 4 1 9 5 inches 105 241 mm Parent topic Loading Paper Related tasks Selecting Double sided Printing Settings Windows Selecting Double sided Printing Settings Mac Available Epson Papers You can purchase genuine Epson ink and paper a...

Page 115: ...mm S041257 S042180 50 100 11 14 inches 279 356 mm S041468 50 A3 11 7 16 5 inches 297 420 mm S041260 50 13 19 inches 330 483 mm S041263 50 Epson Premium Presentation Paper Matte Double sided Letter 8 5 11 inches 216 279 mm S041568 50 Epson Photo Paper Glossy 4 6 inches 102 152 mm S041809 S042038 50 100 Letter 8 5 11 inches 216 279 mm S041141 S041649 S041271 20 50 100 11 17 inches 279 432 mm S041156...

Page 116: ...56 mm S041466 20 11 17 inches 279 432 mm S041290 20 A3 11 7 16 5 inches 297 420 mm S041288 20 13 19 inches 330 483 mm S041289 20 Epson Ultra Premium Photo Paper Glossy 4 6 inches 102 152 mm S042181 S042174 60 100 5 7 inches 127 178 mm S041945 20 8 10 inches 203 254 mm S041946 20 Letter 8 5 11 inches 216 279 mm S042182 S042175 25 50 Epson Premium Photo Paper Semi gloss 4 6 inches 102 152 mm S041982...

Page 117: ...aper Glossy Photo Paper Glossy Epson Premium Photo Paper Semi gloss Premium Photo Paper Semi Gloss Epson Presentation Paper Matte Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided Epson Brochure Flyer Paper Matte Double sided Premium Presentation Paper Matte Thick paper up to 25 to 41 lb 91 to 150 g m2 Thick Paper 1 Thick paper up to 41 to 55 lb 151 to 200 ...

Page 118: ...ource Control Panel You can change the default paper size and paper type for each source using the control panel on the product 1 Press the Paper Setting button You see a screen like this 2 Select the paper source you want to select settings for ...

Page 119: ...matically detect the size of the paper loaded in the paper source 8 Select another paper source to change or press the home button to exit Paper Type Settings Control Panel Parent topic Loading Paper Paper Type Settings Control Panel Select a Paper Type setting that matches the paper you loaded Paper type loaded Paper Type setting Plain paper Epson Bright White Paper Plain Paper Letterhead paper L...

Page 120: ...te Double sided Prem Matte Thick paper up to 25 to 41 lb 91 to 150 g m2 Thick Paper 1 Thick paper up to 41 to 55 lb 151 to 200 g m2 Thick Paper 2 Thick paper up to 55 to 68 lb 201 to 256 g m2 Thick Paper 3 Parent topic Selecting the Paper Settings for Each Source Control Panel Selecting Default Paper Settings Administrator As an administrator you can adjust default paper settings that apply to all...

Page 121: ...control panel on the product Note These settings can be locked by an administrator If you cannot access these settings contact your administrator for assistance 1 Press the home button if necessary 2 Select Settings 3 Select General Settings You see a screen like this 4 Select Printer Settings ...

Page 122: ...ror message and stop printing if an error occurs 6 Select Paper Source Settings 7 Select the Paper Source Settings options you want to use 8 When you are finished press the home button to exit Paper Source Settings Options Parent topic Selecting Default Paper Settings Administrator Paper Source Settings Options Select the paper source options you want to use for your print jobs Paper Source Settin...

Page 123: ...ize Notice Select On for either of these settings to display an error message when the selected paper type or size does not match the loaded paper Paper Type Notice Paper Setup Auto Display On Select On to automatically display a menu that lets you select the paper size and type when you load paper in the product Off Parent topic Selecting the Default Printer Settings Selecting the Universal Print...

Page 124: ...124 You see this screen 4 Select Printer Settings You see this screen 5 Select Universal Print Settings 6 Adjust the settings as necessary ...

Page 125: ... Description Top Offset Adjust the top or left margin Left Offset Top Offset in Back Adjust the top or left margin of the back page when printing double sided Left Offset in Back Check Paper Width On Select On to check the paper width before printing This prevents printing beyond the edges of the paper when the paper size settings are incorrect but may reduce the printing speed Off Skip Blank Page...

Page 126: ...lacing Originals on the Scanner Glass You can place originals up to this size on the scanner glass A3 11 7 16 5 inches 297 420 mm 1 Open the document cover 2 Place your original facedown on the scanner glass with the top facing into the corner Slide the original to the edges of the indicated corner Note You can place multiple originals on the scanner glass Just make sure they are at least 0 8 inch...

Page 127: ...ti page original documents in the Automatic Document Feeder ADF You can also use the ADF to scan both sides of a 2 sided document Make sure the originals meet the Automatic Document Feeder specifications before loading them Caution Make sure your originals are not creased or folded and do not contain holes staples tape or other materials that could obstruct the feeder Caution Do not place photogra...

Page 128: ...128 1 Slide the ADF edge guide outward 2 Fan your stack of originals and tap them gently on a flat surface to even the edges ...

Page 129: ... faceup and top edge first The ADF icon on the Copying Scanning and Faxing screens lights up Note The ADF should automatically detect the size of your original If the document size isn t automatically detected you need to manually select it ...

Page 130: ...130 4 Slide the ADF edge guide against the originals but not too tightly Parent topic Placing Originals on the Product Related references Mac System Requirements Related topics Copying Scanning Faxing ...

Page 131: ...Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper including Epson special papers 1 Place your original document or photo on the scanner glass or place multi page documents in the ADF 2 Load the paper you want to print on 3 Press the home button if necessary 4 Select Copy You see a screen like this ...

Page 132: ...ou can t access or change this setting contact your administrator for assistance 10 When you are ready to copy press the Copy icon Note To cancel printing press the stop button or select Cancel Parent topic Copying Related references Copying Options Related tasks Using Presets Related topics Loading Paper Placing Originals on the Product Copying Options Select the copying options you want to use f...

Page 133: ...age to fit the paper size you selected 50 200 and other conversions Automatically converts from one size to another 2 Sided 1 1 Sided Select to make 2 sided copies When you select 1 2 Sided or 2 1 Sided also select the Advanced tab to select the orientation and binding edge for your originals or copies 2 2 Sided 1 2 Sided 2 1 Sided Advanced settings Copying option Available settings Description Mu...

Page 134: ...tation of your originals Left Direction Book 2Pages Off Select On to copy two pages of a book onto separate sheets of paper On Image Quality Various settings Select advanced quality settings such as Saturation and Sharpness Binding Margin Off Select On to adjust the margin and orientation of the pages when copying a book On Reduce to Fit Paper Off Select On to automatically decrease the image by t...

Page 135: ...ailable settings Description Remove Punch Holes Off Select On to erase the binding holes on a document On ID Card Copy Off Select On to copy both sides of an ID card onto one side of a sheet of paper On Parent topic Copying ...

Page 136: ...h the PostScript PS3 Printer Software Windows Printing with the PostScript PS3 Printer Software Mac Cancelling Printing Using a Product Button Printing with the Standard Epson Printer Software Windows You can print with the standard Epson printer software using any Windows printing program as described in these sections Selecting Basic Print Settings Windows Selecting Double sided Printing Setting...

Page 137: ...File menu or another command See your application s help utility for details 3 If necessary select your product name as the printer you want to use Note You may also need to select Properties or Preferences to view your print settings You see the Main tab of your printer settings window 4 For the Paper Source setting select where you loaded the paper you want to print on ...

Page 138: ...both sides of the paper select the 2 Sided Printing setting and select the options you want 11 To print multiple pages on one sheet of paper or print one image on multiple sheets of paper select one of the settings in the Multi Page menu and select the printing options you want 12 To print multiple copies and arrange their print order select the Copies options 13 To preview your job before printin...

Page 139: ... paper source Paper Cassette 2 Selects the paper in cassette 2 as the paper source Paper Cassette 3 Selects the paper in cassette 3 as the paper source Paper Cassette 4 Selects the paper in cassette 4 as the paper source Rear Paper Feed Slot Selects the paper in the rear feed slot as the paper source Parent topic Selecting Basic Print Settings Windows Print Quality Options Windows You can select a...

Page 140: ...aper to create a larger poster Click the Settings button to select image layout and guideline options Parent topic Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows You can print on both sides of the paper by selecting one of the 2 Sided Printing options on the Main tab Note Some options may be pre selected or unavailable depending on other settings you have c...

Page 141: ...rint the other side recommended for paper types that do not support automatic duplexing Manual Short edge binding to print your double sided print job by printing one side and prompting you to flip the paper over on the short edge to print the other side recommended for paper types that do not support automatic duplexing 2 Click the Settings button ...

Page 142: ...142 You see this window 3 Select the double sided printing options you want to use 4 Click OK to return to the Main tab ...

Page 143: ...ptions you want to use 8 Click OK to return to the Main tab 9 Print a test copy of your double sided document to test the selected settings 10 Follow any instructions displayed on the screen during printing Double sided Printing Options Windows Print Density Adjustments Windows Parent topic Printing with the Standard Epson Printer Software Windows Related references Double sided Printing Capacity ...

Page 144: ...Select the Booklet checkbox and a binding option to print double sided pages as a booklet Parent topic Selecting Double sided Printing Settings Windows Print Density Adjustments Windows You can select any of the available options on the Print Density Adjustment window to adjust the print quality of your double sided print job Print Density Sets the level of ink coverage for double sided printing I...

Page 145: ...ion to size your image to fit the paper you loaded Select the size of your document or photo as the Document Size setting and the size of your paper as the Output Paper setting If you want to center your image on the paper select the Center option Select the Zoom to option to reduce or enlarge your document or photo by a specific percentage Select the percentage in the menu 2 Select one of the fol...

Page 146: ...te and time to the top or bottom of your printout Note Click the Settings button to customize the text and location of the header or footer 4 To add a password to your print job select the Confidential Job checkbox then enter a password Confidential jobs are stored in the product s memory without being printed To print the job enter the password for the confidential job on the product s control pa...

Page 147: ...or tones Depending on the selected color mode you can also adjust the midtone density using the Gamma setting Fix Photo Improves the color contrast and sharpness of flawed photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an int...

Page 148: ...o increase readability Emphasize Thin Lines Adjusts the weight of printed lines to increase visibility Edge Smoothing Smooths jagged edges in low resolution images such as screen captures or images from the Web Fix Red Eye Reduces or removes red eye in photos Print Text in Black Prints colored text in black For Color Text Prints colored text on a background pattern or underlined For Color Graphs a...

Page 149: ...ders or footers when you print The items are available to print at the top or bottom of your pages in either the left right or center of the page Note These settings are not saved with your document You can select to print the following information User Name Computer Name Date Date Time Collate Number copy number Note The user name computer name date and time come from the Windows Control Panel on...

Page 150: ...dows For quick access to common groups of print settings you can select a printing preset on the Main or More Options tab Note You can create your own preset by clicking the Add Remove Presets button 1 Click the Main or More Options tab ...

Page 151: ...ft 2 Place your cursor over one of the Printing Presets to view its list of settings 3 Click on a preset to change its settings or use any of the available options on the screen to control your printing presets 4 To choose a preset for printing select it ...

Page 152: ...onal settings that apply to all the print jobs you send to your product 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Printer Settings 3 Click the Maintenance tab You see the maintenance options 4 Click the Extended Settings button ...

Page 153: ...hese settings on the Extended Settings window Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect may reduce print speed Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper Short G...

Page 154: ...finer screening pattern Allow Applications to Perform ICM Color Matching Allows applications to perform ICM color matching Always Use the Driver s Paper Source Setting Prints using the paper source setting in the printer driver rather than the setting in your application Output 1 page documents facedown in 2 Sided mode Outputs single sided pages in a 2 sided print job facedown instead of faceup Ou...

Page 155: ...er settings to prevent unauthorized changes 1 Do one of the following Windows 10 Click and select Settings Devices Printers scanners Select your product name and select Manage Printer properties Windows 8 x Navigate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Right click your product and select Printer properties Windows 7 Click and select Devices and Printe...

Page 156: ...ect Properties 2 Click the Optional Settings tab Note You can prevent access to the Optional Settings tab by changing the user or group permissions in the Security tab 3 Click Driver Settings You see this window 4 Select the checkbox for each setting you want to lock To lock all print settings select All Document Settings 5 Under Advanced Settings select the setting option you want to use for each...

Page 157: ...or the watermark or prohibit watermarks Add Delete Lets you add or delete a customized text or image based watermark Settings Lets you select the size position color and other watermark settings Header Footer Off Prohibits headers or footers On Allows headers and footers Settings Lets you select the text and position for printing headers and footers Color Color Allows color printing Grayscale Allo...

Page 158: ... the user ID or password contact your administrator for assistance 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click Select Printer Settings and click the Maintenance tab 2 Click the Printer and Option Information button 3 Select the Save Access Control Settings checkbox 4 Click the Settings button ...

Page 159: ...ogram the changes apply only while you are printing in that program session If you want to change the print settings you use in all your Windows programs you can select new default print settings 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Printer Settings You see the printer settings...

Page 160: ...rinter Software Screens Parent topic Printing with the Standard Epson Printer Software Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Printer Settings Yo...

Page 161: ...Parent topic Selecting Default Print Settings Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software You can change how often the software checks for updates or disable this feature 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and ri...

Page 162: ... manually Parent topic Printing with the Standard Epson Printer Software Windows Related tasks Checking for Software Updates Printing on a Mac with the Epson Standard Printer Software You can print with your product using any Mac printing program as described in these sections Note If you have an Internet connection it is a good idea to check for updates to your product software on Epson s support...

Page 163: ... the document or photo you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product as the Printer setting 4 If necessary click the arrow next to the Printer setting or the Show...

Page 164: ...Note The print window may look different depending on the Mac OS version and the application you are using 5 Select the Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing ...

Page 165: ...print window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 7 Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Print Settings from the pop up menu ...

Page 166: ...er Check the paper type settings list for details 11 Select the Print Quality setting you want to use 12 Select any of the available print options Paper Source Options Mac Print Quality Options Mac Print Options Mac Parent topic Printing on a Mac with the Epson Standard Printer Software Related references Paper or Media Type Settings Printing Software Related tasks Selecting Page Setup Settings Ma...

Page 167: ...the rear feed slot as the paper source Parent topic Selecting Basic Print Settings Mac Print Quality Options Mac You can select any of the available Print Quality options to fine tune the quality of your print Some settings may be unavailable depending on the paper type setting you have chosen Draft For draft printing on plain paper Normal For everyday text and image printing Normal Vivid For ever...

Page 168: ...to select the paper size and orientation settings from the print window Note If you do not see these settings in the print window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 1 Select the size of the paper you loaded as the Paper Size setting 2 Select the orientation of your document or photo as shown in the print window Note ...

Page 169: ...rint order of the pages select a Layout Direction setting To print borders around each page on the sheet select a line setting from the Border pop up menu To invert or flip the printed image select the Reverse page orientation or Flip horizontally settings Parent topic Printing on a Mac with the Epson Standard Printer Software Selecting Double sided Printing Settings Mac You can print on both side...

Page 170: ... type of document you are printing as the Document Type setting The software automatically sets the Adjustments options for that document type 3 If necessary customize the Adjustments settings as instructed on the screen 4 Print a test copy of your double sided document to test the selected settings 5 Follow any instructions displayed on the screen during printing Double sided Printing Options and...

Page 171: ...und on the short edge of the paper Print Density Sets the level of ink coverage for double sided printing Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double sided printing Parent topic Selecting Double sided Printing Settings Mac Managing Color Mac You can adjust the Color Matching and Color Opt...

Page 172: ...e Epson Standard Printer Software Color Matching and Color Options Mac You can select from these settings on the Color Matching and Color Options menus Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management ColorSync Prints using standard color profiles for your product and paper to help match image colors You can cus...

Page 173: ... sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects Off No Color Adjustment Turns off color management in your printer software so you can manag...

Page 174: ...ences Mac You can select from these settings on the Options or Driver tab Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper Skip Blank Page Ensures that your product does not print pages that contain no text or images Quiet Mode Lessens noise during printing but may decrease print speed High Speed Printing Speeds up printing but may reduce print ...

Page 175: ...ot change the default setting unless you experience issues when using a shared printing pool Lower Cassette Specifies whether the optional cassette is present Parent topic Selecting Printing Preferences Mac Printing Your Document or Photo Mac Once you have selected your print settings you are ready to print Click Print at the bottom of the print window Checking Print Status Mac Parent topic Printi...

Page 176: ... topic Printing Your Document or Photo Mac Printing with the Epson Universal Print Driver Windows You can print with the Epson Universal Print Driver using any Windows printing program as described in these sections Synchronizing Printer Settings Epson Universal Print Driver Windows Selecting Basic Print Settings Epson Universal Print Driver Windows Selecting Additional Layout and Print Options Ep...

Page 177: ...ers scanners Select EPSON Universal Print Driver and select Manage Printer properties Windows 8 x Navigate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Right click EPSON Universal Print Driver and select Printer properties Windows 7 Click and select Devices and Printers Right click EPSON Universal Print Driver and select Printer properties Windows Vista Click...

Page 178: ...on checkbox if you only want to enable optional equipment such as an optional cassette unit The product s settings and other information appears in the Current Printer Information area 4 Click OK Parent topic Printing with the Epson Universal Print Driver Windows Related tasks Enabling the Optional Paper Cassettes Windows ...

Page 179: ...mmand in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 If necessary select EPSON Universal Print Driver as the printer you want to use Note You may also need to select Properties or Preferences to view your print settings You see the Main tab of your printer settings wi...

Page 180: ... color document or photo select the Color setting To print text and graphics in black or shades of gray select the Grayscale setting 10 To print on both sides of the paper select one of the 2 Sided Printing settings 11 To print multiple pages on one sheet of paper or print one image on multiple sheets of paper select one of the settings in the Multi Page menu and select the printing options you wa...

Page 181: ...nted document or photo select the Reduce Enlarge Document checkbox and select one of these sizing options Select the Fit to Page option to size your image to fit the paper you loaded Select the size of the your document or photo as the Document Size setting and the size of your paper as the Output Paper setting If you want to center your image on the paper select the Center option Select the Zoom ...

Page 182: ...e the watermark Header Footer adds information such as the date and time to the top or bottom of your printout Note Click the Settings button to customize the text and location of the header or footer 4 To add a password to your print job select the Confidential Job checkbox then enter a password Confidential jobs are stored in the product s memory without being printed To print the job enter the ...

Page 183: ...t a nozzle check pattern to check for clogged nozzles Head Cleaning lets you clean the print head Network printer search lets you search for and connect to a product on the network Job Arranger Lite lets you save your print job as a project that can be modified and combined with other print jobs Extended Settings lets you change a variety of print settings Print Queue displays all the print jobs i...

Page 184: ...ows Related concepts Print Head Nozzle Check Print Head Cleaning Extended Settings Epson Universal Print Driver Windows You can select from these settings on the Extended Settings window Printer Control Language Lets you select the printer control language Graphics Mode Lets you select the mode by which to output PDL commands to the product TrueType Font Lets you select how you want to print TrueT...

Page 185: ...er Deselect this checkbox to use the product to collate your print jobs instead This setting is automatically enabled if there is not enough memory on the product to collate your print job Output 1 page documents facedown in 2 Sided mode Outputs single sided pages in a 2 sided print job facedown instead of faceup Parent topic Selecting Maintenance Options Epson Universal Print Driver Windows Selec...

Page 186: ...und right click EPSON Universal Print Driver and select Printing Preferences Windows XP Click Start and select Printers and Faxes Right click EPSON Universal Print Driver and select Printing Preferences You see the printer settings window Note For more information about a setting right click it and select Help 2 Select the print settings you want to use as defaults in all your Windows programs 3 C...

Page 187: ...river and select Manage Printer properties Windows 8 x Navigate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Right click EPSON Universal Print Driver and select Printer properties Windows 7 Click and select Devices and Printers Right click EPSON Universal Print Driver and select Printer properties Windows Vista Click and select Control Panel Click Printer und...

Page 188: ... Under Advanced Settings select the setting option you want to use for each locked setting 6 Click OK Epson Universal Print Driver Locked Setting Options Parent topic Printing with the Epson Universal Print Driver Windows Epson Universal Print Driver Locked Setting Options Select the options you want to use for any locked print settings ...

Page 189: ... of the paper Multi Page Off Prohibits multi page settings 2 Up Allows printing of 2 pages on one sheet of paper 4 Up Allows printing of 4 pages on one sheet of paper Parent topic Locking Printer Settings Epson Universal Print Driver Windows Adding Network Printers Epson Universal Print Driver Windows You can use the Epson Universal Print Driver to find and add network printers 1 Do one of the fol...

Page 190: ...SON Universal Print Driver and select Properties Windows XP Click Start and select Printers and Faxes Right click EPSON Universal Print Driver and select Properties 2 Click the Optional Settings tab You see this window 3 Click Network printer search 4 When you see the search results select Add found printers ...

Page 191: ...dd 6 Click Add to Printer Folder The selected printer or printers appear in the lower section of the screen 7 Select the checkbox next to the product you want to make your default printer if necessary 8 Click OK Parent topic Printing with the Epson Universal Print Driver Windows ...

Page 192: ...ipt Printer Software Windows Parent topic Printing from a Computer Enabling the Optional Paper Cassettes PostScript Printer Software Windows If you installed optional paper cassette units you need to enable the optional cassette units before you can use them with the PS3 printer software 1 Do one of the following Windows 10 Click and select Settings Devices Printers scanners Select your product na...

Page 193: ...ttes are now enabled Parent topic Printing with the PostScript PS3 Printer Software Windows Selecting Basic Print Settings PostScript Printer Software Windows Select the basic settings for the document or photo you want to print The PostScript printer software supports plain paper printing on these paper and envelope sizes A4 8 3 11 7 inches 210 297 mm ...

Page 194: ...enu or another command See your application s help utility for details 3 If necessary select your product name as the printer you want to use and then click the Preferences button You see the Layout tab of your printer settings window 4 Select the orientation of your document 5 To print on both sides of the paper select one of the Print on Both Sides settings 6 To change the printing order of the ...

Page 195: ... Select the Paper Source that matches where you loaded the paper you want to print on 11 Select Plain as the Media setting 12 Select one of the following as the Color setting To print a color document or photo select the Color setting To print text and graphics in black only select the Black White setting Parent topic Printing with the PostScript PS3 Printer Software Windows Related references Pap...

Page 196: ...e Print Quality option that matches the print quality you want to use 3 To use the Windows Image Color Management system set the ICM Method setting to one of the ICM Handling options and select the ICM Intent setting you want to use 4 Adjust the Scaling setting to reduce or enlarge your document or photo by a specific percentage 5 Select the TrueType Font setting to determine font substitutes 6 En...

Page 197: ...ply only while you are printing in that program session If you want to change the print settings you use in all your Windows programs you can select new default print settings 1 Do one of the following Windows 10 Click and select Settings Devices Printers scanners Select your product name and select Manage Printing preferences Windows 8 x Navigate to the Apps screen and select Control Panel Hardwa...

Page 198: ...ware Windows Printing with the PostScript PS3 Printer Software Mac You can print with the PostScript PS3 printer software using any Mac printing program as described in these sections Note The PostScript printer software supports products that are connected via Ethernet If your product is connected via USB you will need to install the standard Epson printer software To download the standard Epson ...

Page 199: ...ter Software Mac Printing Your Document or Photo PostScript Printer Software Mac Parent topic Printing from a Computer Enabling the Optional Paper Cassettes PostScript Printer Software Mac If you installed optional paper cassette units you need to enable the optional cassette units before you can use them with the PS3 printer software 1 In the Apple menu or the Dock select System Preferences 2 Sel...

Page 200: ... print The PostScript printer software supports plain paper printing on these paper and envelope sizes A4 8 3 11 7 inches 210 297 mm Letter 8 5 11 inches 216 279 mm No 10 4 1 9 5 inches 105 241 mm 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See you...

Page 201: ...The print window may look different depending on the Mac OS version and the application you are using 5 Select the Two Sided Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing ...

Page 202: ...inting They may be accessible by selecting Page Setup from the File menu 7 Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Paper Feed from the pop up menu You see these settings 9 Select All Pages From or First Page From and select the paper source you want to print from ...

Page 203: ...menu You see these settings 11 Select Plain as the MediaType setting 12 Select one of the following Print Quality options For fast printing with reduced quality select Fast For printing text and graphics with good quality and print speed select Fine ...

Page 204: ...t the Color setting To print text and graphics in black only select the Monochrome setting 15 Select any of the available print options Parent topic Printing with the PostScript PS3 Printer Software Mac Related tasks Selecting Page Setup Settings PostScript Printer Software Mac Selecting Print Layout Options PostScript Printer Software Mac Printing Your Document or Photo PostScript Printer Softwar...

Page 205: ... Page Setup from the File menu 1 Select the size of the paper you loaded as the Paper Size setting You can also select a custom setting to create a custom paper size 2 Select the orientation of your document or photo as shown in the print window Note You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop up menu and selecting a scaling option Parent topic ...

Page 206: ...ber of pages in the Pages per Sheet pop up menu To arrange the print order of the pages select a Layout Direction setting To print borders around each page on the sheet select a line setting from the Border pop up menu To print on both sides of the page select one of the Two Sided settings To invert or flip the printed image select the Reverse page orientation or Flip horizontally settings Parent ...

Page 207: ...int pop up menu To adjust the order in which pages are printed select an option from the Page Order pop up menu To scale the image to fit on a specific paper size select the Scale to fit paper size checkbox and select a paper size from the Destination Paper Size pop up menu Parent topic Printing with the PostScript PS3 Printer Software Mac Managing Color PostScript Printer Software Mac You can adj...

Page 208: ...atch image colors select ColorSync Select one of the available Profile options to change the active color profile To use the product s default color matching select In printer Parent topic Printing with the PostScript PS3 Printer Software Mac Printing Your Document or Photo PostScript Printer Software Mac Once you have selected your print settings you are ready to print ...

Page 209: ...ter Software Mac Parent topic Printing with the PostScript PS3 Printer Software Mac Checking Print Status PostScript Printer Software Mac During printing you can view the progress of your print job control printing and check ink status 1 Click the printer icon when it appears in the Dock ...

Page 210: ...me a print job click the paused print job and click or Resume To pause printing for all queued print jobs click Pause or Pause Printer To display other printer information click Settings or Supply Levels Parent topic Printing Your Document or Photo PostScript Printer Software Mac Cancelling Printing Using a Product Button If you need to cancel printing press the stop button on your product Parent ...

Page 211: ...apture Mac Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Starting a Scan from a Smart Device Parent topic Scanning Related tasks Scanning with Document Capture Pro or Document Capture Related topics Placing Originals on the Product Starting a Scan Using the Product Control Panel You can scan an image to a variety...

Page 212: ...ts you send scanned files through a pre configured email server Document Capture Pro lets you scan over a network using your saved job settings in Document Capture Pro or Document Capture Note You cannot use this option to scan an image to Document Capture or Document Capture Pro when your product is connected to your computer s USB port Memory Device saves your scan file on a USB device and lets ...

Page 213: ...on the LCD Screen Related topics Placing Originals on the Product Scanning to Email You can scan an original and email the scanned file using your product s control panel You need to have a preconfigured email server before you can scan to email You can either enter the email address directly on the product s control panel or select an address from the Contacts list Make sure the date and time are...

Page 214: ...214 You see a screen like this 4 Select Email You see a screen like this 5 Do one of the following Select Contacts and choose an email address from the Contacts list ...

Page 215: ...you cannot access or change this setting contact your administrator for assistance 11 Press the Send icon Your product scans your original and emails the scanned file Parent topic Starting a Scan Using the Product Control Panel Scanning to a Network Folder or FTP Server You can scan an image and save it to a network folder using your product s control panel You can either enter the folder path dir...

Page 216: ...216 You see a screen like this 4 Select Network Folder FTP You see a screen like this 5 Do one of the following Select Contacts and choose a saved location from the Contacts list ...

Page 217: ... to choose the file format for your scan 8 Scroll down and select File Settings Change the File Name if necessary 9 Select any additional scan settings as necessary 10 Select Presets to save your scan settings Note Presets can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 11 Press the Start icon Your product scans your original ...

Page 218: ...he Manage Job icon from the toolbar at the top of the window You see a window showing the current scan job list 3 If you want to add a scan job click Add or the icon enter a name for the new job select settings as necessary and click OK You can now use the new scan job when you scan with Document Capture Pro or Document Capture Note See the Help information in Document Capture Pro or Document Capt...

Page 219: ...he product control panel 6 Click OK then click OK again Parent topic Starting a Scan Using the Product Control Panel Related topics Placing Originals on the Product Control Panel Scanning Options Select the options you want to use for scanning Note Not all options or settings may be available depending on the Scan to option selected ...

Page 220: ...ave scanned images Color Mode Color Select whether to scan images in color or black and white B W File Format JPEG Select for photos You can also select the Compression Ratio PDF Select for documents You can also select the Compression Ratio and PDF Settings TIFF Single Page Select for scanned files that you can print from a device Multi Page TIFF documents are scanned in black and white TIFF Mult...

Page 221: ...dow On Erases the shadows that appear in the center of a document when copying a book or the shadows that appear around a document when copying thick paper Off Remove Punch Holes On Erases the binding holes on a document Off Subject Lets you enter a subject for your email Attached File Max Size Various sizes Lets you select the maximum file size that can be attached to an email File Name Lets you ...

Page 222: ...ction You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store Windows 10 Click and select EPSON Epson Scan 2 Windows 8 x Navigate to the Apps screen and select Epson Scan 2 Windows other versions Click or Start and select All Programs or Programs Select EPSON Epson Scan 2 Epson Scan 2 Mac ...

Page 223: ...223 You see an Epson Scan 2 window like this ...

Page 224: ...indows 10 S operating system you cannot use the software described in this section You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store 1 Open your scanning program and select its scanning option See your scanning program help for instructions 2 Select your product Note In certain progr...

Page 225: ...225 You see an Epson Scan 2 window like this ...

Page 226: ...e Windows Store Note Your device must be connected to the same wireless network as your Epson product 1 Download the Epson iPrint app from your device s app store or from Epson s website 2 Place your original on the product for scanning 3 Open the Epson iPrint app and select your product 4 Select the scan settings and scan your original 5 Save your scanned image to a file or cloud location Parent ...

Page 227: ...igate to the Apps screen and select Document Capture Pro Windows other versions Click or Start and select All Programs or Programs Select EPSON Software Document Capture Pro Mac Open the Applications folder open the Epson Software folder and select Document Capture Select your product and click OK if necessary You see a window like this 2 Click the Scan icon ...

Page 228: ...e See the Help information in Document Capture Pro or Document Capture for details 5 If you want to select detailed scan settings do one of the following Windows Click Detailed Settings Select any displayed scan settings you want to use and click OK Mac If you installed Epson Scan close the Scan Settings window open the Scan menu at the top of the screen and select Displays the EPSON Scan Setup Sc...

Page 229: ...Parent topic Scanning Related topics Placing Originals on the Product Scanning in Epson Scan 2 Epson Scan 2 automatically scans your document and saves the scanned file in PDF format in your operating system s Documents or My Documents folder or opens it in your scanning program You can select settings preview and change the scanned file settings as necessary Note If you are using your Epson produ...

Page 230: ...230 You see this window ...

Page 231: ...ct the image type of your original and how you want it scanned as the Image Type setting 6 Select the Resolution setting you want to use for your scan 7 Click the Preview button Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window 8 Reinsert your original into the ADF if necessary 9 Select any of the additional settings that you want to use on the Main Settings t...

Page 232: ...ttings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab Not all adjustment settings may be available depending on other settings you have chosen Dual Image Output Scans the original image twice using different output settings Windows only After Scanning Option When scanning multi page originals lets you add additional pages or add and edit the pages in a ...

Page 233: ... certain image areas clearer Turn off this option to leave softer edges Descreening Removes the ripple pattern that might appear in subtly shaded image areas such as skin tones This option improves results when scanning magazines or newspapers The results of descreening do not appear in the preview image only in your scanned image Skip Blank Pages If the scanner detects marks from the other side o...

Page 234: ...our original in the product for scanning 2 Start Epson Scan 2 3 Select your scan settings 4 Click Preview and adjust the area you want to scan if necessary 5 If you are using the ADF reload the ejected original 6 Select Searchable PDF as the Image Format setting 7 Select Options from the Image Format list You see this window 8 Select any of the options on the General tab 9 Select the Text tab 10 M...

Page 235: ... quality The TIFF format is recommended when you need to modify or retouch your scanned image PNG png An image format that does not lose quality during editing TIFF tif A file format created for exchanging data between many programs such as graphic and DTP software Multi TIFF tif A TIFF file format when multiple pages are saved to the same file allowing you to edit the images using a compatible pr...

Page 236: ...2 Resolution setting in your scan Increase the resolution by the same amount you will increase the image size to retain a high image quality For example if the resolution is 300 dpi dots per inch and you will double the image size later change the Resolution setting to 600 dpi You will scan the image at 100 or smaller size Select the Epson Scan 2 Resolution setting based on how you will use the sc...

Page 237: ...s Select EPSON Software Document Capture Pro Mac Open the Applications folder open the Epson Software folder and select Document Capture Select your product and click OK if necessary You see a window like this 2 Click the Scan icon 3 Select any displayed scan settings you want to use Note See the Help information in Document Capture Pro or Document Capture for details 4 Click Scan You see a previe...

Page 238: ...lick Send Your originals are scanned and uploaded to the indicated server Note You can also create a scan job for uploading scanned images to a SharePoint server or a cloud service You can use the scan job when you scan with Document Capture Pro or Document Capture or when you scan using the Document Capture Pro option on the product control panel Parent topic Scanning Special Projects Scanning Mu...

Page 239: ...Pro Windows 8 x Navigate to the Apps screen and select Document Capture Pro Windows other versions Click or Start and select All Programs or Programs Select EPSON Software Document Capture Pro You see this window 3 Click the Scan icon 4 Select any displayed scan settings you want to use Note See the Help information in Document Capture Pro for details 5 Click Scan You see a preview of your scan in...

Page 240: ...es as specified Note You can also create a scan job for scanning multi page originals as separate scanned files You can use the scan job when you scan with Document Capture Pro or when you scan using the Document Capture Pro option on the product control panel Parent topic Scanning Special Projects Entering a User ID and Password for Scanning If you enabled Access Control on the product a user ID ...

Page 241: ...ail or to a network folder or FTP Note Contacts can be locked by an administrator If you cannot access or change contacts contact your administrator for assistance You can create up to 2 000 contacts and contact groups combined including fax contacts 1 Press the home button if necessary 2 Select Settings 3 Select Contacts Manager Enter the administrator password if necessary 4 Select Register Dele...

Page 242: ...ame up to 30 characters and press OK 10 Select the Index Word field use the displayed keyboard to enter a word to use when searching for an entry up to 30 characters and press OK This field is optional 11 Do one of the following For an email contact select the Email Address field use the displayed keyboard to enter the address and press OK For a network folder or FTP location select the Communicat...

Page 243: ...ected SMB host name folder FTP ftp host name folder name 12 Select OK Note If you need to edit or delete scanning contacts the procedures are the same as for fax contacts Parent topic Scanning Related tasks Entering Characters on the LCD Screen Editing or Deleting a Contact Related topics Setting Up Contacts Using the Product Control Panel ...

Page 244: ...download the standard Epson printer software visit epson com support U S epson ca support Canada or epson com jm support Caribbean and select your product Connecting a Telephone or Answering Machine Setting Up Fax Features Setting Up Contacts and Contact Groups Sending Faxes Receiving Faxes Checking Fax Status Printing Fax Reports Connecting a Telephone or Answering Machine You must connect your p...

Page 245: ...our product Note If you have a DSL or ISDN connection you must connect the appropriate DSL filter or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product Contact your DSL or ISDN provider for the necessary equipment ...

Page 246: ...246 DSL connection 1 Telephone wall jack 2 DSL filter 3 DSL modem ...

Page 247: ...247 ISDN connection 1 ISDN wall jack 2 Terminal adapter or ISDN router ...

Page 248: ...248 2 If you are connecting a telephone or answering machine to your product using a second phone cable remove the cap from the EXT port on your product ...

Page 249: ...r answering machine s setting for the number of rings Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up Epson cannot guarantee compatibility with VoIP cable phone systems or fiberoptic digital services such as FIOS Parent topic Faxing Related references Cannot Receive Faxes with a Telephone Connected to Your...

Page 250: ...tions to select the basic settings you need to use the product s fax features Using the Fax Setup Wizard Selecting the Line Type Setting the Number of Rings to Answer Parent topic Setting Up Fax Features Using the Fax Setup Wizard You can setup the product s basic fax settings using the Fax Setting Wizard This wizard is automatically displayed when the product is turned on for the first time You c...

Page 251: ...to 20 characters Note The name and phone number in the fax header identifies the source of the faxes you send 9 On the DRD Setting screen do one of the following If you have subscribed to a distinctive ring service from your telephone company select Proceed Select the ring pattern to be used for incoming faxes or select All Go to step 12 If you do not have a distinctive ring service select Skip an...

Page 252: ...elect Proceed or press the back arrow to change the settings 13 On the Run Check Fax Connection screen select Start and follow the on screen instructions to check the fax connection and print a report of the check result If there are any errors reported try the solutions on the report and run the check again If the Select Line Type screen appears select the correct line type If the Select Dial Ton...

Page 253: ...253 1 Press the home button if necessary 2 Select Settings 3 Select General Settings 4 Scroll down and select Fax Settings 5 Select Basic Settings 6 Select Line Type 7 Select PBX ...

Page 254: ...nect an external answering machine and select to receive faxes automatically make sure the Rings to Answer setting is correct The number of rings should be higher than the number of rings your answering machine is set to for answering a call Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the home but...

Page 255: ...255 3 Select General Settings 4 Scroll down and select Fax Settings 5 Select Basic Settings 6 Select Rings to Answer ...

Page 256: ...ou answer the phone and hear a fax tone check that the product has started receiving the fax then hang up the phone Parent topic Setting Up Basic Fax Features Selecting Advanced Fax Settings You can select a variety of advanced fax settings Note These settings can be locked by an administrator If you cannot access or change these setting contact your administrator for assistance 1 Press the home b...

Page 257: ...end Settings Fax Set the send options you want to use for outgoing faxes Setting Options Description Auto Rotation Off Sends an A4 or letter size document that is placed long edge first into the ADF as an A3 size fax On Quick Memory Send Off Sends the first page of a multi page document as soon as it finishes scanning Select this option to decrease the amount of time it takes to fax a document On ...

Page 258: ...es at their original size on multiple sheets if necessary Split Page Settings Delete Print Data After Split Select how to split large incoming faxes across multiple sheets when using the Auto Reduction option Overlap When Split Acting Print On Split to Pages Select to split large incoming faxes across multiple sheets On Reduce to Fit Select to reduce the size of large received faxes to fit on the ...

Page 259: ... Time Off Select On to set a time period to stop automatic printing of faxes or reports and save received faxes in the product s memory Make sure there is enough free memory before using this function On Time to Stop Restart Time Quiet Mode On Select On to reduce noise during printing Printing speed may be reduced Off Parent topic Selecting Advanced Fax Settings Basic Settings Fax Set the basic op...

Page 260: ...Telephone Network PBX Selects Private Branch Exchange the type of phone line used in office environments where an access code such as 9 must be used to call an outside line Header Fax Header Select to enter the header information and your phone number for inclusion on outgoing faxes Your Phone Number Receive Mode Manual Lets you confirm whether an incoming fax should be printed a telephone must be...

Page 261: ...tart receiving the fax by entering the code using the handset On Start Code Rejection Fax Various Lets you automatically reject faxes from blocked numbers with blank headers or from unrecognized contacts Receiving Paper Size Various Selects the paper size for incoming faxes Parent topic Selecting Advanced Fax Settings Related tasks Selecting the Date and Time Starting a Scan Using the Product Cont...

Page 262: ...sing of your product Parent topic Selecting Advanced Fax Settings Setting Up the Fax Utility Windows You can set up the FAX Utility for Windows for use with your product Note Before using the FAX Utility for Windows make sure you have set up the fax features on your product using the product control panel Also first confirm that you can send and receive faxes using the control panel 1 Do one of th...

Page 263: ...263 The first time you use the FAX Utility you see this introduction window 3 Read about the FAX Utility and click Close at the bottom of the window ...

Page 264: ...ansfer your product s fax settings to the FAX Utility Note For detailed information click Help or Open Online Help Parent topic Setting Up Fax Features Setting Up Fax Features Using the Fax Utility Mac You can set up your fax header and select your fax settings using the FAX Utility for Mac ...

Page 265: ...rompts that appear on the screen to enter your fax header information and select your fax settings Note For detailed information select the FAX Utility icon Parent topic Setting Up Fax Features Setting Up Contacts and Contact Groups You can set up a list of contacts and their fax numbers so you can quickly select them for faxing You can also set up contact groups to send a fax message to multiple ...

Page 266: ...Contacts can be locked by an administrator If you cannot access or change contacts contact your administrator for assistance Creating a Contact Editing or Deleting a Contact Creating a Contact Group Editing or Deleting a Contact Group Parent topic Setting Up Contacts and Contact Groups Creating a Contact You can create a list of contacts to save frequently used fax numbers Note You can create up t...

Page 267: ...267 You see a screen like this 3 Select Contacts Enter the administrator password if necessary You see a screen like this 4 Press the add contact icon ...

Page 268: ...al 9 Select the Fax Number field and use the numeric keypad on the LCD screen or the buttons on the product to enter the fax number You can enter up to 64 characters Note If necessary enter an outside line access code such as 9 at the beginning of the fax number If the access code has been set up in the Line Type setting enter the pound sign instead of the code 10 Set the Fax Speed Subaddress and ...

Page 269: ...1 Press the home button if necessary 2 Select Fax You see a screen like this 3 Select Contacts Enter the administrator password if necessary 4 Select the icon next to the contact you want to edit or delete ...

Page 270: ...to change enter the correct information and select OK When you are finished editing select OK Parent topic Setting Up Contacts Using the Product Control Panel Creating a Contact Group You can create a group of contacts so that you can easily send faxes to multiple recipients Note You can create up to 2 000 contacts and contact groups combined 1 Press the home button if necessary 2 Select Fax ...

Page 271: ... You see a screen like this 3 Select Contacts Enter the administrator password if necessary 4 Press the add contact icon 5 Select Add Group 6 Select the number you want to use for the group you are adding ...

Page 272: ...This field is optional 9 Select Contact s Added to the Group You see your contacts list 10 Select the number next to each contact you want to include in your group A check mark appears next to each selected contact 11 Select OK Parent topic Setting Up Contacts Using the Product Control Panel Editing or Deleting a Contact Group You can edit an existing contact group to add or delete entries You can...

Page 273: ...273 You see a screen like this 3 Select Contacts Enter the administrator password if necessary 4 Select the icon next to the group you want to edit or delete You see a screen like this ...

Page 274: ... Setting Up Contacts Using the Product Control Panel Importing Contacts Using the Fax Utility Windows You can edit contacts stored in your product and import contacts from your Windows Address Book to the PC FAX Phone Book in the FAX Utility for Windows 1 Do one of the following Windows 10 Click and select EPSON Software Windows 8 x Navigate to the Apps screen Windows other versions Click or Start...

Page 275: ...275 The first time you use the FAX Utility you see this introduction window 3 Read about the FAX Utility and click Close at the bottom of the window ...

Page 276: ...ontacts 5 Do one of the following To edit a contact select it in the list and click the icon To delete a contact select it in the list and click the icon 6 To import fax numbers from your Windows Address Book into the FAX Utility PC FAX Phone Book select Edit PC FAX Phone Book ...

Page 277: ...ax Utility Mac You can set up your speed dial and group dial lists using the FAX Utility The utility also lets you import fax numbers from the MacAddress Book and back up fax numbers to your product s memory Note You can create up to 60 speed dial and group dial entries combined 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select the FA...

Page 278: ...278 You see this window 3 Select your FAX product in the Printer list 4 Select Speed Dial Group Dial List You see this window ...

Page 279: ...k click the icon 9 When you are finished click the icon to save the entries to your product s memory Parent topic Setting Up Contacts and Contact Groups Related topics Setting Up Contacts and Contact Groups Sending Faxes See these sections to send faxes using your product Sending Faxes from the Product Control Panel Sending Faxes Using the Fax Utility Windows Sending Faxes Using the Fax Utility Ma...

Page 280: ...ne recipient at a time If your recipient s fax machine does not print in color your fax is automatically sent in black and white Note The product can queue up to 50 black and white fax jobs You can check or cancel fax jobs in the queue using the Status Menu 1 Place your original on the product for faxing 2 Press the home button if necessary 3 Select Fax You see a screen like this Note To fax a dou...

Page 281: ...hen you are finished Select Recent to display the sent fax history Select a recipient from the list and select Menu Note To delete entered recipients select the Enter Recipient field select the recipient you want to delete and select Remove 5 If you need to change any fax settings select Fax Settings and select your settings 6 If you want to preview your fax in black and white on the LCD press the...

Page 282: ...ng the Line Type Related topics Placing Originals on the Product Setting Up Contacts and Contact Groups Fax Sending Options While sending a fax you can select Fax Settings and select these options Setting Options Description Original Size Glass Half Letter Sets the size for a document placed on the scanner glass A5 Letter Legal A4 11x17in A3 Original Type Text Specifies the document type of your o...

Page 283: ...t the sharpness level of outgoing faxes ADF 2 Sided Off Select On to enable 2 sided faxing from the ADF The Direct Send option and color faxing are disabled when you turn on this setting On Continuous Scan ADF Off Select On to have the product to ask if you want to scan another page after a document in the ADF has finished scanning On Direct Send Off Select On to send black and white faxes to a si...

Page 284: ...or Lets you select when to print transmission reports Print Do Not Print Backup Off Saves a copy of the scanned fax to the selected email address or network folder FTP location On Parent topic Sending Faxes from the Product Control Panel Sending a Fax at a Specified Time You can send a fax at a time of your choice Note Make sure the product s date and time settings are correct You can only send fa...

Page 285: ... LCD screen to enter your desired time and select OK 9 Press the Send icon Note To cancel faxing press the stop button After scanning your originals your product dials the number and sends the fax at the specified time Note If the product is turned off at the specified time the fax is sent when it is powered on Parent topic Sending Faxes from the Product Control Panel Related references Fax Sendin...

Page 286: ...if necessary 3 Select Fax Box 4 Select Polling Send Board 5 Select Polling Send 6 Select your settings if necessary 7 Select Add Document 8 Press the Store icon Your document is scanned and stored until you overwrite or delete it You can store only one document at a time Subsequent documents overwrite the existing document You can also delete a stored document from the Status Menu Parent topic Sen...

Page 287: ...fax settings as necessary 8 Select the Store icon Your document is scanned stored and briefly previewed 9 When you are ready to send the document press the home button if necessary and select Fax Box 10 Select Stored Documents 11 Select the stored fax job you want to send 12 Select the Send icon You can store only one document at a time Subsequent documents overwrite the existing document ...

Page 288: ... number from the connected telephone Speak to the recipient if necessary Note If you are using a pre paid calling card enter the number and password required to use the card before entering the destination fax number 4 Select Fax on the LCD screen 5 Select Fax Settings and select any settings as necessary Note Your product now communicates with the recipient s fax machine Do not hang up the teleph...

Page 289: ...ect your product with the FAX option as the printer 3 To change the Paper Size Orientation Color Image Quality or Character Density settings click the Preferences or Properties button Note If you see a Setup Printer or Options button click it Then click Preferences or Properties on the next screen For more information about selecting fax print settings click Help 4 Select the Page Range as necessa...

Page 290: ...290 If you re faxing for the first time you see a window like this one 6 Enter your sender information so that recipients can identify the origin of the fax Then click OK to save the sender information ...

Page 291: ...ng the Epson FAX Utility click Help 8 Select a cover sheet and enter a subject and message then click Next 9 Click Send to transmit your fax Parent topic Sending Faxes Sending Faxes Using the Fax Utility Mac You can send a fax from a Mac printing program using the FAX Utility You can fax up to 100 pages at a time including a cover sheet 1 Open the file you want to fax ...

Page 292: ...your application s help utility for details 3 Select your product FAX option as the Printer setting 4 If necessary click the arrow next to the Printer setting or the Show Details button to expand the print window 5 Select the number of pages you are faxing as the Pages setting Note Leave the Copies setting set to 1 6 Select Recipient Settings from the pop up menu ...

Page 293: ...following to choose your recipient Select a name or group from the Recipient List Enter a name company and fax number and click the button Click the icon and select a recipient from your address book 8 Select Fax Settings from the pop up menu ...

Page 294: ... faxes with your product Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Forwarding Received Faxes Receiving a Fax by Polling Viewing a Fax on the LCD Screen Using the Fax Box Selecting Received Fax Options Using the Fax Utility Windows Parent topic Faxing Fax Reception Your product will automatically receive and print faxes when you set the Receive Mode to Auto ...

Page 295: ...eneral Settings Fax Settings Basic Settings Receive Mode If an answering machine is connected make sure the product s Rings to Answer setting is set higher than the number of rings your answering machine is set to answer a call For example if the answering machine is set to pick up on the fourth ring set the product to pick up on the fifth ring or later Parent topic Receiving Faxes Related referen...

Page 296: ...ert the faxes into PDF documents and forward them to a shared folder on the network or to an email address Forwarded faxes are deleted from the product s memory Before using this feature make sure the date and time are set correctly the forwarding destination is set up in the contact list and the email server settings are configured 1 Press the home button if necessary 2 Select Settings 3 Select G...

Page 297: ...elect Close 12 Confirm the displayed forwarding destinations and select Close 13 Select Options When Forwarding Failed 14 Select whether you want to print the faxes or save them in the printer s inbox if forwarding received faxes fails Parent topic Receiving Faxes Receiving a Fax by Polling You can use polling to receive a fax from another fax machine such as a fax information service Note You can...

Page 298: ...x from 9 Press the Polling icon to start receiving the fax Parent topic Receiving Faxes Viewing a Fax on the LCD Screen Using the Fax Box You can save received faxes in your product s memory and view them on the LCD screen Note The Inbox can be locked by an administrator If you cannot access the Inbox contact your administrator for assistance 1 Press the home button if necessary ...

Page 299: ...Inbox to On 9 Press the home button 10 Select Fax Box 11 Do one of the following Select Inbox Confidential Box to view received documents Select Stored Documents Box to view saved documents that have not been sent when Store Fax Data is set to On Select Polling Send Box to view documents that are stored for fax polling 12 Select the fax you want to view You see the fax displayed on the screen ...

Page 300: ...l you can only forward or print incoming faxes Parent topic Receiving Faxes Selecting Received Fax Options Using the Fax Utility Windows You can select options for use with received faxes using the FAX Utility for Windows 1 Do one of the following Windows 10 Click and select EPSON Software Windows 8 x Navigate to the Apps screen Windows other versions Click or Start Programs or All Programs EPSON ...

Page 301: ...301 The first time you use the FAX Utility you see this introduction window 3 Read about the FAX Utility and click Close at the bottom of the window ...

Page 302: ...received faxes on this computer 5 Select the destination folder and other options and click OK You return to the FAX Utility window 6 To receive notifications when received faxes arrive in the selected destination folder on your computer select Notify me if new faxes exist in forwarding folders ...

Page 303: ...e product control panel 1 Press the Job Status button You see a screen like this 2 Do one of the following To check the status of current fax jobs select the fax job you want to check To check the history of faxes that have been sent received or saved select Log and select the job you want to check Note If you see a numbered icon above the icon on your product s LCD screen or the Received Fax ligh...

Page 304: ...the fax log printed automatically by turning on Fax Log Auto Print 1 Press the home button if necessary 2 Select Fax You see a screen like this 3 Press the icon 4 Select Fax Report 5 Select the fax report you want to print Fax Report Options Parent topic Faxing Fax Report Options Select the fax report or list you want to print ...

Page 305: ...red Fax Documents Print a list of the fax jobs currently stored in the product s memory Fax Settings List Print a list of the current fax communication settings Conditional Save Forward List Print a list of the current conditional save forward settings Protocol Trace Print a detailed report for the previous sent or received fax Parent topic Printing Fax Reports ...

Page 306: ...ce Make sure the files on the device are compatible with the product USB Device Photo File Specifications Parent topic Using External USB Devices with Your Product Related tasks Disconnecting a USB Device USB Device Photo File Specifications You can use USB devices with your product containing files that meet these specifications File format JPEG with the DCF Design Rule for Camera File system ver...

Page 307: ...ting the procedure above or you may lose data from the flash drive 2 Pull the USB device or cable out of the USB port on the front of the product Parent topic Using External USB Devices with Your Product Viewing and Printing from the LCD Screen See these sections to view and print photos or other files displayed on your product s LCD screen Printing JPEG Photos Printing TIFF and PDF Files Print Se...

Page 308: ... printed copies not the original files select Advanced and make the necessary adjustments 8 Use the numeric keypad on the control panel or select Copies on the LCD screen and use the numeric keypad on the screen to select the number of copies up to 99 9 When you are ready to print select the Print icon Note To cancel printing press the stop button or select Cancel on the LCD screen then select Can...

Page 309: ... from the LCD Screen Related references Print Setting Options Device Mode Print Setting Options Device Mode Select the print settings you want to use when printing from a USB device Note Not all options or settings may be available depending on the file format Basic Settings Print settings Available options Description Paper Setting Various paper size and type settings Indicates the source that co...

Page 310: ...e Landscape Night Scene Enhance Off Fix Red Eye On Automatically fixes the red eye effect in photos Off 2 Sided On Select On to print a document double sided You can also select the Binding Margin Off Print Order Select the printing order for multi page documents Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the...

Page 311: ...nt of your product you may need to set up your product s file sharing settings Caution Remove the USB device before you change this setting or you may lose data from the device Note These settings can be locked by an administrator If you cannot access these settings contact your administrator for assistance 1 Press the home button if necessary 2 Select Settings 3 Select General Settings You see a ...

Page 312: ...les to and from a USB device inserted into the USB port on the front of your product and a computer connected to your product Note Do not transfer files to and from a USB device while you are printing from the device 1 Make sure your product is connected to a computer 2 Insert a USB device or its USB cable into the USB port on the front of your product 3 Do one of the following to access your USB ...

Page 313: ...idebar to see the name and select the USBSTORAGE icon 4 Select the folder that contains your files 5 Drag the files you want to transfer to the desired folder on your computer or on your USB device Note Your product s LCD screen does not update to display new information about your USB device after you copy files to it or delete files from it Remove and insert the USB device to update the informat...

Page 314: ...ck Ink with Windows Replacing the Maintenance Box Replacing the Rollers for Paper Cassette 1 Replacing the Rollers for Paper Cassettes 2 to 4 Resetting the Roller Counter on the LCD Screen Check Ink and Maintenance Box Status Your printer and its software will let you know when ink is low or expended or when the maintenance box needs to be replaced Note When using the Epson Universal Print Driver ...

Page 315: ... box from the product control panel 1 Press the home button if necessary 2 Select the icon You see a screen like this The ink and maintenance box levels are displayed at the bottom of the screen Note The displayed ink and maintenance box levels are approximate 3 For more information select the ink images at the bottom of the screen Parent topic Check Ink and Maintenance Box Status Related tasks Re...

Page 316: ...ow and you can check your ink or maintenance box status at any time using a utility on your Windows computer 1 To check your status access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click Then click Details You see this window ...

Page 317: ...e ink packs installed in the product is broken incompatible with the product model or improperly installed Epson Status Monitor will not display an accurate ink status 3 To disable promotional offers right click the product icon in the Windows taskbar and select Monitoring Preferences You see this window ...

Page 318: ...hecking Ink and Maintenance Box Status Mac You can check the status of your ink and maintenance box using a utility on your Mac 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 2 Select EPSON Status Monitor You see this window ...

Page 319: ... one call 800 GO EPSON 800 463 7766 in the U S or 800 807 7766 in Canada Note This product uses only genuine Epson brand ink packs Other brands of ink supplies are not compatible and even if described as compatible may not function properly The ink packs included with the product are designed for product setup and not for resale After some ink is used for charging the rest is available for printin...

Page 320: ...ur replacement ink packs handy before you begin You must install new ink packs immediately after removing the old ones 1 If an ink pack is low or expended a message appears on your product and on your computer screen Note which ink packs need to be replaced 2 Open the ink case Note The illustrations in this section show the black ink pack but the procedure is the same for the color ink packs on th...

Page 321: ... the ink pack and remove it from the ink case Warning If ink gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out and see a doctor right away Keep ink packs out of the reach of children ...

Page 322: ... the new ink pack 6 Remove any protective materials and do not touch the green chip on the handle area 7 Shake the ink pack horizontally 20 times as shown Caution Do not remove any labels or seals or ink will leak ...

Page 323: ...323 8 Place the ink pack in the case Make sure the bottom of the ink pack fits over the base as shown 9 Place the ink pack handle on the holder as shown 10 Press in the handle until it clicks into place ...

Page 324: ...cannot print with expended color ink using your product s control panel Printing with Expended Color Ink Packs Windows Parent topic Replacing Ink Supply Units Ink Packs Maintenance Boxes and Cassette Rollers Printing with Expended Color Ink Packs Windows If you see a message during printing telling you that you can temporarily print in black ink with an expended color ink supply unit you can cance...

Page 325: ...rs only when you have selected Plain Paper Bright White Paper as the paper type setting and depends on other selected print settings To use this feature Epson Status Monitor must be enabled Click Yes to use a mixture of color inks to create black or No to continue using the remaining black ink for the document you are printing Click Disable this feature to continue using the remaining black ink No...

Page 326: ...tion Do not touch the green chip on the maintenance box Do not remove the film on the box or ink may leak 3 Open the rear cover 1 D1 4 Grasp the maintenance box as shown and pull it out of its holder Note Do not tilt the used maintenance box or take it apart ...

Page 327: ...d push it all the way in 7 Close the rear cover 1 D1 Parent topic Replacing Ink Supply Units Ink Packs Maintenance Boxes and Cassette Rollers Related concepts Purchase Epson Ink Packs and Maintenance Boxes Replacing the Rollers for Paper Cassette 1 When the rollers in paper cassette 1 need to be replaced you see a message on the LCD screen There are three rollers for paper cassette 1 two on the ba...

Page 328: ...ge Caution Make sure not to damage or dirty the surface of the rollers If there is any dirt or dust on the rollers clean them with a soft moist cloth Using a dry cloth can damage the surface of the roller 4 Pull out paper cassette 1 5 Open rear cover 1 D1 ...

Page 329: ...329 6 Pull out rear cover 2 D2 7 Remove the roller cover inside the printer ...

Page 330: ...e tabs then slide the rollers to the left to remove them 9 Insert the replacement rollers and slide them to the right until they click into place 10 Replace the roller cover and press down on it until it clicks into place ...

Page 331: ... Slide the roller towards the lever then pull it out of the cassette 13 Insert the pointed end of the replacement roller s shaft into the hole on the cassette and gently slide the roller into the slot with the flat side of the shaft facing towards the front of the cassette ...

Page 332: ...ce Boxes and Cassette Rollers Replacing the Rollers for Paper Cassettes 2 to 4 When the rollers in paper cassettes 2 to 4 need to be replaced you see a message on the LCD screen There are three rollers for each paper cassette two on the back of the printer and one on the cassette Note Check that the arrows on the rollers point counterclockwise before installing them in paper cassettes 2 to 4 There...

Page 333: ...heir package Caution Make sure not to damage or dirty the surface of the rollers If there is any dirt or dust on the rollers clean them with a soft moist cloth Using a dry cloth can damage the surface of the roller 4 Pull out the paper cassette ...

Page 334: ...334 5 Open the rear cover E that matches with the paper cassette you removed ...

Page 335: ...335 6 Use a screwdriver to remove the three screws on the inner cover and remove the cover 7 Pull down on the tabs then slide the rollers to the right to remove them ...

Page 336: ...lacement rollers and slide them to the left until they click into place 9 On the paper cassette you removed pull up on the lever to release the roller 10 Slide the roller towards the lever then pull it out of the cassette ...

Page 337: ...he product 14 Use a screwdriver to secure the inner cover to the printer with the three screws you removed 15 Close the rear cover E Reset the maintenance roller counter for the paper cassette to keep track of roller usage Parent topic Replacing Ink Supply Units Ink Packs Maintenance Boxes and Cassette Rollers Resetting the Roller Counter on the LCD Screen You must reset the roller counter after r...

Page 338: ... Reset Maintenance Roller Counter 6 Select the paper cassette in which you replaced the rollers 7 Select Yes 8 Select Yes again to confirm the reset 9 If you want to feed a sheet of paper to check the roller installation select Yes Otherwise select No 10 Press the home button to exit Parent topic Replacing Ink Supply Units Ink Packs Maintenance Boxes and Cassette Rollers ...

Page 339: ...d Epson printer software visit epson com support U S epson ca support Canada or epson com jm support Caribbean and select your product If running these utilities does not solve the problem you may need to replace the ink packs Print Head Maintenance Print Quality Adjustment Cleaning the Paper Guide Print Head Maintenance If your printouts become too light or you see dark or light bands across them...

Page 340: ...ent topic Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product 1 Make sure there are no errors on the LCD screen 2 Load a few sheets of plain paper in the product 3 Press the home button if necessary 4 Select Settings 5 Select Maintenance You see a screen like this 6 Select Print Head Nozzle Check ...

Page 341: ...341 You see a screen like this 7 Select Start The nozzle pattern prints 8 Check the printed pattern to see if there are gaps in the lines Print head is clean Print head needs cleaning ...

Page 342: ...of the ink packs may be old or damaged and needs to be replaced Parent topic Print Head Nozzle Check Related concepts Print Head Cleaning Related topics Loading Paper Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer 1 Load a few sheets of plain paper in the product 2 Do one of the following Windows Access the Windows...

Page 343: ...343 You see a window like this 4 Click Print ...

Page 344: ...nt topic Print Head Nozzle Check Related concepts Print Head Cleaning Related topics Loading Paper Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles you can clean the print head Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Parent topic Print Head Maintenance Related tasks Removing and...

Page 345: ...e print head using the control panel on your product 1 Make sure there are no errors on the LCD screen 2 Load a few sheets of plain paper in the product 3 Press the home button if necessary 4 Select Settings 5 Select Maintenance You see a screen like this 6 Select Head Cleaning ...

Page 346: ...t head is clean If you don t see any improvement after cleaning the print head up to 4 times wait at least 6 hours without printing Then try cleaning the print head again If quality still does not improve contact Epson Parent topic Print Head Cleaning Related topics Loading Paper Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows or Mac co...

Page 347: ...n the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 4 Select Head Cleaning You see a window like this 5 Click Start to begin the cleaning cycle The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished ...

Page 348: ...ere are gaps or the pattern is faint click Clean to clean the print head again If you don t see any improvement after cleaning the print head up to 4 times wait at least 6 hours without printing Then try cleaning the print head again If quality still does not improve contact Epson Parent topic Print Head Cleaning Related topics Loading Paper Print Quality Adjustment If your printouts become grainy...

Page 349: ...nt quality using the control panel on your product 1 Make sure there are no errors on the LCD screen 2 Load a few sheets of plain paper in the product 3 Press the home button if necessary 4 Select Settings 5 Select Maintenance You see a screen like this 6 Select Print Quality Adjustment 7 Follow the on screen instructions to print an alignment sheet Note Do not cancel printing while you are printi...

Page 350: ...d vertical line For patterns 3 and 4 select the number representing the pattern with the least amount of separation or overlap 9 Select Done Parent topic Print Quality Adjustment Related topics Loading Paper Adjusting the Quality for Each Paper Type If you still notice dark or light bands in your printouts after adjusting the print quality you can adjust the quality for each paper type ...

Page 351: ...Select Settings 5 Select Maintenance You see a screen like this 6 Scroll down and select Print Quality Adjustment per Paper 7 Select one of the following options Print Pattern to adjust the paper type for your printer Enter Set Value to enter paper type alignment information for use on multiple printers of the same model 8 Select a paper type ...

Page 352: ...the LCD screen For patterns 1 and 2 select the number representing the pattern with the least misaligned vertical line For patterns 3 and 4 select the number representing the pattern with the least amount of separation or overlap 10 Select Done Parent topic Print Quality Adjustment Related topics Loading Paper ...

Page 353: ...to clean in this size A3 11 7 16 5 inches 297 420 mm 2 Press the home button if necessary 3 Select Settings 4 Select Maintenance You see a screen like this 5 Scroll down and select Paper Guide Cleaning 6 Select the paper source you want to clean 7 Follow the on screen instructions to clean the paper guide 8 Repeat these steps as necessary until the paper comes out clean If you are using a cleaning...

Page 354: ...354 Parent topic Adjusting Print Quality Related topics Loading Paper ...

Page 355: ...o keep your product working at its best you should clean it several times a year Caution Do not use a hard brush alcohol or paint thinner to clean the product or you may damage it Do not use oil or other lubricants inside the product or let water get inside it 1 Turn off the product 2 Unplug the power cord 3 Disconnect any connected cables 4 Remove all the paper from the product ...

Page 356: ...e cloth microfiber is recommended moistened with a little glass cleaner Caution Do not spray glass cleaner directly on the glass and do not press the glass surface with any force Note If lines appear on the printout or in scanned images carefully clean the scanner glass on the left ...

Page 357: ...357 6 Raise the lever and open the ADF cover F 7 Use a soft dry lint free cloth microfiber is recommended to clean the rollers and the interior of the ADF ...

Page 358: ... Caution Using a dry cloth can damage the surface of the roller 10 Insert the paper cassette all the way into the printer 11 Repeat steps 8 through 10 for any additional paper cassettes 12 Clean the outer case and control panel with a soft dry cloth Do not use liquid or chemical cleansers ...

Page 359: ...oid tilting the product positioning it vertically or turning it upside down otherwise ink may leak Remove the ink packs before transportation as described here but leave the maintenance box installed otherwise ink may leak Note Before storing your product for a long period replace low expended or expired ink to help prevent the print head from drying out Store your product in a cool dry place 1 Tu...

Page 360: ... it from the ink case 9 Push in the pop out section and close the ink case 10 Follow the previous steps to remove the color ink packs on the other side of the product 11 Carefully transport the ink packs lying flat with the ink supply port facing up Caution Do not drop or strike the ink packs otherwise ink may leak ...

Page 361: ...ce the product in its original packing materials if possible or use equivalent materials with cushioning around the product Make sure the box adequately protects the product control panel Keep the product level during transportation Reinstall the ink packs as soon as possible after transportation to prevent the print head from drying out If print quality has declined when you print again clean the...

Page 362: ...Printing Problems Solving Page Layout and Content Problems Solving Print Quality Problems Solving Scanning Problems Solving Scanned Image Quality Problems Solving Faxing Problems Solving USB Device Problems Uninstall Your Product Software Where to Get Help Product Status Messages You can often diagnose problems with your product by checking the messages and status icons on its LCD screen You can a...

Page 363: ...pson for support Printer error For details see your documentation The product may be damaged Contact Epson for support Paper out in XX Load Paper Paper Size XX Paper Type XX Load the size and type of paper in the paper source indicated Too many paper cassette units are installed Turn the power off and uninstall the extra units See your documentation for details You can install up to two optional p...

Page 364: ...ure the phone cable is connected correctly and the phone line works If you connected the product to a PBX Private Branch Exchange phone line or Terminal Adapter change the Line Type setting to PBX If you still cannot send a fax turn off the Dial Tone Detection setting Turning off the Dial Tone Detection setting may cause the product to drop the first digit of a fax number Failed to receive faxes b...

Page 365: ... the Firmware Update from the Epson support site If you still need help contact Epson for support Parent topic Solving Problems Related references Where to Get Help Related tasks Accessing the Web Config Utility Checking for Software Updates Selecting the Line Type Connecting a Telephone or Answering Machine Removing and Installing Ink Packs Related topics Wi Fi or Wired Networking Job Status Erro...

Page 366: ...m the computer due to access control settings Contact your product administrator 107 User authentication failed and the job has been canceled Contact your product administrator 108 Confidential job data was deleted when the product was turned off 109 The received fax was already deleted 110 The job was printed 1 sided because the loaded paper does not support 2 sided printing 111 Available memory ...

Page 367: ...me of the specified recipients Print a fax log to check which recipients failed to receive the fax If the Save Failure Data setting is turned on you can resend a fax from Job Status in the Job Status Menu 301 401 There is not enough storage space available to save the data in the external memory device Clear space on the device or use a different device 302 402 The external memory device is write ...

Page 368: ...e available in the specified folder Increase the storage space in the specified folder delete unnecessary files or lower the file size of the scanned image 328 The destination was wrong or the destination does not exist Check the Location settings 331 A communication error occurred while acquiring the destination list Make sure the product is connected to the network correctly 332 There is not eno...

Page 369: ... in the destination folder 428 The destination was wrong or the destination does not exist Make sure the settings are correct for the folder selected in Save Forward Settings in the Settings menu Parent topic Solving Problems Related tasks Connecting a Telephone or Answering Machine Viewing a Fax on the LCD Screen Using the Fax Box Selecting the Line Type Selecting Advanced Fax Settings Setting Us...

Page 370: ...370 You see a screen like this 6 Select Print Head Nozzle Check You see a screen like this 7 Select Start The nozzle pattern prints ...

Page 371: ...they do not work contact Epson Parent topic Solving Problems Related concepts Print Head Cleaning Print Quality Adjustment Uninstall Your Product Software Related references Where to Get Help Resetting Control Panel Defaults If you have a problem with settings on the product control panel you can reset them to their factory defaults You can choose which settings to reset or reset them all Note Thi...

Page 372: ...All Data and Settings Resets all control panel settings including the contacts list You see a confirmation screen 7 Select Yes to reset the selected settings Select No if you want to cancel the operation Parent topic Solving Problems Solving Setup Problems Check these sections if you have problems while setting up your product Product Does Not Turn On or Off Noise After Ink Installation Software I...

Page 373: ...y 5 minutes turn off your product Turn it back on and check to see if charging is still in progress If it is still in progress contact Epson for help Parent topic Solving Setup Problems Software Installation Problems If you have problems while installing your product software try these solutions Make sure your product is turned on and any necessary cables are securely connected at both ends If you...

Page 374: ...ireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point try these solutions If you are connecting the product via Wi Fi Protected Setup WPS and the Wi Fi icon on your product s LCD screen is not lit or does not appear make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button o...

Page 375: ...make sure to enter the exact WEP key or WPA passphrase correctly Check if your computer is restricting the available wireless channels If so verify that your wireless access point is using one of the usable channels and change to a usable channel if necessary If you are using a Wi Fi Direct connection that suddenly disconnects the Wi Fi direct password on your device may have been changed If neces...

Page 376: ... so note the next step before initializing it 4 Download your product software from the Epson website using the instructions on the Start Here sheet If you have replaced your router reinstall your product software to connect to the new router Note If you are using a 5 GHz wireless router set the router to operate in dual band 2 4 GHz and 5 GHz mode If your router uses a single network name SSID fo...

Page 377: ...r internet service provider for instructions Parent topic Solving Network Problems Related concepts Uninstall Your Product Software Cannot Print Over a Network If you cannot print over a network try these solutions Make sure that your product is turned on Make sure you install your product s network software as described in your product documentation Print a network status sheet and verify that th...

Page 378: ...different port or a different router access point switch or hub Try connecting with a different Ethernet cable Try printing to your product from another computer on the network Note If you are using a 5 GHz wireless router set the router to operate in dual band 2 4 GHz and 5 GHz mode See your router documentation for instructions If you are connecting the product via EpsonNet Setup and the Wi Fi i...

Page 379: ...Utility Make sure your product is selected If necessary select the Other tab and click Reset Windows 8 x Navigate to the Apps screen select EPSON and select Epson Scan 2 Utility Make sure your product is selected If necessary select the Other tab and click Reset Windows other versions Click or Start All Programs or Programs EPSON Epson Scan 2 Epson Scan 2 Utility Make sure your product is selected...

Page 380: ... Solving Copying Problems Related concepts Print Head Nozzle Check Print Head Cleaning Product Makes Noise When It Sits for a While Your product is performing routine maintenance This is normal Parent topic Solving Copying Problems Originals Do Not Feed From the Automatic Document Feeder If your originals do not feed when placed in the ADF try these solutions Make sure the ADF icon lights up on th...

Page 381: ...opic Solving Copying Problems Related references Document Jams in the Automatic Document Feeder F Related tasks Placing Originals in the Automatic Document Feeder Cleaning Your Product Solving Paper Problems Check these sections if you have problems using paper with your product ...

Page 382: ... feed at once remove the paper fan the edges to separate the sheets and reload it Do not load more than the recommended number of sheets Make sure the ink cases are closed Make sure your paper meets the specifications for your product If paper jams when you print on both sides of the paper try loading fewer sheets Make sure the paper size and paper type settings are correct for the paper source If...

Page 383: ...lot B1 Paper Jam Problems in the Cassette C1 C2 C3 C4 Paper Jam Problems in the Rear Cover 1 D1 Paper Jam Problems in the Rear Cover E of the Optional Paper Cassette Unit Document Jams in the Automatic Document Feeder F Paper Loading Capacity Paper Specifications Related tasks Cleaning the Paper Guide Related topics Loading Paper Paper Jam Problems in the Front Cover A If paper has jammed in the f...

Page 384: ...ror 5 Follow the prompts on the LCD screen to clear any error messages If you still see a paper jam message check the other paper jam solutions Parent topic Solving Paper Problems Related references Paper Jam Problems in the Rear Paper Feed Slot B1 Paper Jam Problems in the Cassette C1 C2 C3 C4 Paper Jam Problems in the Rear Cover 1 D1 Paper Jam Problems in the Rear Cover E of the Optional Paper C...

Page 385: ...C3 C4 Paper Jam Problems in the Rear Cover 1 D1 Paper Jam Problems in the Rear Cover E of the Optional Paper Cassette Unit Document Jams in the Automatic Document Feeder F Related topics Loading Paper Paper Jam Problems in the Cassette C1 C2 C3 C4 If paper has jammed in the cassette follow the steps here to clear the jam Note If the optional paper cassette units are installed do not remove more th...

Page 386: ...ide the product 4 Carefully follow all paper loading instructions and reload the paper 5 Keep the cassette flat as you gently insert it 6 Follow the prompts on the LCD screen to clear any error messages If you still see a paper jam message check the other paper jam solutions ...

Page 387: ...oblems in the Rear Cover 1 D1 Paper Jam Problems in the Rear Cover E of the Optional Paper Cassette Unit Document Jams in the Automatic Document Feeder F Related topics Loading Paper Paper Jam Problems in the Rear Cover 1 D1 If paper has jammed in the rear cover 1 follow the steps here to clear the jam 1 Cancel the print job if necessary 2 Open rear cover 1 D1 ...

Page 388: ...388 3 Carefully remove any jammed paper 4 Pull out rear cover 2 D2 ...

Page 389: ...per Jam Problems in the Front Cover A Paper Jam Problems in the Rear Paper Feed Slot B1 Paper Jam Problems in the Cassette C1 C2 C3 C4 Paper Jam Problems in the Rear Cover E of the Optional Paper Cassette Unit Document Jams in the Automatic Document Feeder F Related topics Loading Paper Paper Jam Problems in the Rear Cover E of the Optional Paper Cassette Unit If paper has jammed in any of the opt...

Page 390: ...390 2 Open rear cover E on the optional paper cassette unit with the jammed paper ...

Page 391: ... jam message check the other paper jam solutions Parent topic Solving Paper Problems Related references Paper Jam Problems in the Front Cover A Paper Jam Problems in the Rear Paper Feed Slot B1 Paper Jam Problems in the Cassette C1 C2 C3 C4 Paper Jam Problems in the Rear Cover 1 D1 Document Jams in the Automatic Document Feeder F Related topics Loading Paper ...

Page 392: ...ent Feeder F If you have problems with document jams in the automatic document feeder ADF follow the steps here to clear the jam 1 Cancel the print job if necessary 2 Remove your originals from the ADF 3 Raise the lever and open the ADF cover ...

Page 393: ...393 4 Carefully remove any jammed pages ...

Page 394: ...394 5 Close the ADF cover then raise the document cover ...

Page 395: ...395 6 Carefully remove any jammed pages 7 Lower the document cover ...

Page 396: ...other materials that could obstruct the feeder 11 Follow the prompts on the LCD screen to clear any error messages If you still see a paper jam message check the other paper jam solutions Parent topic Solving Paper Problems Related references Paper Jam Problems in the Front Cover A Paper Jam Problems in the Rear Paper Feed Slot B1 Paper Jam Problems in the Cassette C1 C2 C3 C4 Paper Jam Problems i...

Page 397: ...ng a Product Button Related topics Loading Paper Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer Nothing Prints Product Icon Does Not Appear in Windows Taskbar Printing is Slow Parent topic Solving Problems Nothing Prints If you have sent a print job and nothing prints try these solutions Make sure your product is turned on Make...

Page 398: ... Hardware and Sound Devices and Printers Right click your product name select Printing Preferences and select your product name again if necessary Windows 7 Click and select Devices and Printers Right click your product name select Printing Preferences and select your product name again if necessary Windows Vista Click select Control Panel and click Printer under Hardware and Sound Right click you...

Page 399: ...er printing continuously for a long time the product may have automatically slowed down to protect the print mechanism from overheating or becoming damaged Let the product rest with the power on for 30 minutes then try printing again For the fastest printing select the following settings in your product software Make sure the paper type setting matches the type of paper you loaded Turn on any high...

Page 400: ...ws Selecting Extended Settings Windows Selecting Basic Print Settings Mac Solving PostScript Printing Problems Check these solutions if you have problems using the PostScript printing software Nothing Prints Using the PostScript Printing Software Documents Print Incorrectly Using the PostScript Printing Software Accessing Printer Properties PostScript Windows Parent topic Solving Problems Nothing ...

Page 401: ...g is slow try selecting Fast as the Print Quality setting on the Advanced tab of the printer software Parent topic Solving PostScript Printing Problems Related tasks Accessing Printer Properties PostScript Windows Accessing Printer Properties PostScript Windows You can access the printer properties to view and change product settings 1 Do one of the following Windows 10 Click and select Settings D...

Page 402: ...y try these solutions Turn off any mirror or inversion settings in your printing application Turn off the Mirror Image Flip horizontally or Reverse page orientation settings in your printer software This option has different names depending on your operating system version Parent topic Solving Page Layout and Content Problems Related tasks Selecting Additional Layout and Print Options Windows Sele...

Page 403: ...le Check Print Head Cleaning Related tasks Selecting Basic Print Settings Windows Selecting Extended Settings Windows Selecting Basic Print Settings Mac Selecting Printing Preferences Mac Incorrect Margins on Printout If your printed page has incorrect margins try these solutions Make sure you selected the correct paper size settings in your printing program and printer software Make sure you sele...

Page 404: ...into the printer You can use the preview option in your printer software to check your margins before you print Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Windows Selecting Additional Layout and Print Options Windows Selecting Basic Print Settings Mac Selecting Page Setup Settings Mac Cleaning Your Product Slanted Printout If your printouts a...

Page 405: ...olutions before you reprint Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Make sure the paper type setting matches the type of paper you loaded Turn off any high speed settings in your product software Adjust the print quality in the product software If you continue to see horizontal bands or streaks in your printouts after cleaning t...

Page 406: ...e control panel or select Thick Paper and Envelopes in the Extended Settings of the printer software Turning this setting on will decrease print speed In Windows if the paper is still smeared after selecting the Thick Paper and Envelopes setting select the Short Grain Paper setting in the Extended Settings of the printer software Remove each sheet from the output tray as it is printed Avoid handli...

Page 407: ...Faint Printout or Printout Has Gaps If your printouts are faint or have gaps try these solutions Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary The ink packs may be old or low on ink and you may need to replace them Make sure the paper type setting matches the type of paper you loaded Make sure your paper is not damp curled old or load...

Page 408: ...re documentation Note Images from the Internet may be low resolution and not result in a high quality printout If you enlarged the image size in an image editing program you need to increase the image resolution setting to retain a high image quality Increase the image resolution by the same amount you increase the image size For example if the image resolution is 300 dpi dots per inch and you wil...

Page 409: ...ay be old and you may need to replace them After you print the colors in your printout need time to set as the ink dries During this time the colors may look different than you expect To speed up drying time do not stack your printouts on top of each other Your printed colors can never exactly match your on screen colors However you can use a color management system to get as close as possible Try...

Page 410: ...n Windows make sure your product is listed as a valid device in the Scanners and Cameras control panel Parent topic Solving Scanning Problems Related concepts Uninstall Your Product Software Related tasks Uninstalling Product Software Windows Uninstalling Product Software Mac Cannot Start Epson Scan 2 If you cannot start Epson Scan 2 try these solutions Make sure your product is turned on and any ...

Page 411: ... but did not reinstall Epson Scan 2 try reinstalling it If the user restriction feature Access Control is enabled a user ID and password are required to scan If you do not know the user ID or password contact your administrator for assistance Parent topic Solving Scanning Problems Related tasks Starting a Scan Using the Epson Scan 2 Icon Entering a User ID and Password for Scanning Solving Scanned...

Page 412: ... glass with a soft dry lint free cloth or use a small amount of glass cleaner on the cloth if necessary Paper towels are not recommended Caution Do not spray glass cleaner directly on the scanner glass Parent topic Solving Scanned Image Quality Problems Related tasks Cleaning Your Product Straight Lines in an Image Appear Crooked If straight lines in an original appear crooked in a scanned image m...

Page 413: ...Image Colors are Patchy at the Edges If you are scanning a thick or warped original cover its edges with paper to block external light as you scan it Parent topic Solving Scanned Image Quality Problems Image is Too Dark If your scanned image is too dark try these solutions Select the Advanced Settings tab in Epson Scan 2 and adjust the Brightness setting Check the brightness and contrast settings ...

Page 414: ...ngs Tab Additional Scanning Settings Advanced Settings Tab Scanned Image Colors Do Not Match Original Colors Printed colors can never exactly match the colors on your computer monitor because printers and monitors use different color systems monitors use RGB red green and blue and printers typically use CMYK cyan magenta yellow and black Check the color matching and color management capabilities o...

Page 415: ...ems Cannot Send or Receive Faxes If you cannot send or receive faxes try these solutions If an error code is displayed on the control panel try the solutions suggested in the error code list If you are faxing from a computer use the Epson FAX Utility to send your fax Make sure the recipient s fax machine is turned on and working Make sure paper is loaded correctly in your product Make sure you hav...

Page 416: ... send or receive a color fax If your telephone line uses call waiting and you have trouble receiving faxes turn off call waiting to prevent disruption of incoming faxes If you have subscribed to a call forwarding service the product may not be able to receive faxes Contact your service provider for assistance Check your inbox and delete faxes after reading or printing them If the inbox is full the...

Page 417: ...t s EXT port Make sure the Receive Mode is set to Manual Note When answering a call that is a fax wait until the product s LCD screen displays a message that a connection has been made before you hang up Parent topic Solving Faxing Problems Fax Memory Full Error Appears If you see an error message telling you that the product s fax memory is full try these solutions If you set the product to save ...

Page 418: ... the sender to resend the fax Parent topic Solving Faxing Problems Related references Fax Sending Options Related tasks Viewing a Fax on the LCD Screen Using the Fax Box Sent Fax Quality is Poor If the sent fax quality is poor try these solutions Clean the scanner glass Clean the ADF Try changing the resolution setting on the control panel Try adjusting the density setting on the control panel Try...

Page 419: ...and document cover Parent topic Solving Faxing Problems Related tasks Placing Originals on the Scanner Glass Cleaning Your Product Received Fax Quality is Poor If you receive a poor quality fax try these solutions Try enabling the error correction mode ECM setting Contact the fax sender and ask them to send the fax in a higher resolution Try reprinting the received fax Parent topic Solving Faxing ...

Page 420: ...es on a USB Device Cannot Transfer Files To or From a USB Device Parent topic Solving Problems Cannot View or Print from a USB Device If you cannot view or print photos or documents from a USB device connected to your product try these solutions Make sure memory devices are enabled on the product Make sure your device is compatible with the product Make sure the files on your device are in the cor...

Page 421: ...Setting Up File Sharing for File Transfers from Your Computer Cannot Transfer Files To or From a USB Device If you have problems transferring files to or from a USB device connected to your product try these solutions Make sure your device is compatible with the product Make sure your product is securely connected to your computer Make sure that the file sharing setting for your product is set cor...

Page 422: ... your product again if necessary then select OK and click Yes to confirm the uninstallation Windows other versions Click or Start and select All Programs or Programs Select EPSON select your product then click EPSON Printer Software Uninstall Note If you see a User Account Control window click Yes or Continue In the next window select your product and click OK Then follow any on screen instruction...

Page 423: ...aller icon 6 In the Epson Uninstaller screen select the checkbox for each software program you want to uninstall 7 Click Uninstall 8 Follow the on screen instructions to uninstall the software 9 Reinstall your product software Note If you uninstall the printer driver and your product name remains in the Print Fax Print Scan or Printers Scanners window select your product name and click the remove ...

Page 424: ...blem Then call 866 212 8743 7 AM to 5 PM Pacific Time Monday through Friday Days and hours of support are subject to change without notice Toll or long distance charges may apply Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at epson com U S sales or epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one cal...

Page 425: ...e Area Specifications Scanning Specifications Automatic Document Feeder ADF Specifications Fax Specifications Ink Pack Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications External USB Device Specifications Network Interface Specifications Safety and Approvals Specifications PS3 Mode Fonts PCL Mode Fonts URW Symbol Sets Windows Sys...

Page 426: ...te at epson com support U S epson ca support Canada or epson com jm support Caribbean select your product and select Downloads Parent topic Technical Specifications Mac System Requirements To use your product and its software your Mac should use one of these operating systems macOS 10 12 x OS X 10 11 x OS X 10 10 x OS X 10 9 x OS X 10 8 x OS X 10 7 x OS X 10 6 8 Note For the latest product softwar...

Page 427: ...es 297 420 mm 11 17 inches 279 432 mm A4 8 3 11 7 inches 210 297 mm A6 4 1 5 8 inches 105 148 mm Letter 8 5 11 inches 216 279 mm Legal 8 5 14 inches 216 356 mm 4 6 inches 102 152 mm 5 7 inches 127 178 mm 8 10 inches 203 254 mm 3 5 5 inches 89 127 mm 16 9 wide 4 7 1 inches 102 181 mm Half Letter 5 5 8 5 inches 140 216 mm Paper types Plain paper and paper distributed by Epson Weight 17 lb 64 g m2 to...

Page 428: ...428 Printable Area Specifications Single sheets 1 Margin 0 12 inch 3 mm minimum 2 Reduced print quality area top 1 93 inches 49 mm 3 Reduced print quality area bottom 2 13 inches 54 mm Envelopes ...

Page 429: ...vice CIS Effective pixels 14040 20400 pixels at 1200 dpi Document size Maximum 11 7 17 inches 297 431 8 mm Scanner glass A3 11 7 16 5 inches 297 420 mm Scanning resolution 1200 dpi main scan 2400 dpi sub scan Output resolution 50 to 4800 7200 and 9600 dpi 50 to 4800 dpi in 1 dpi increments Image data Color 16 bits per pixel per color internal 8 bits per pixel per color external Black and white 16 ...

Page 430: ...capacity Total thickness 0 2 inch 5 mm Approximately 50 sheets at 20 lb 75 g m2 Note Depending on the quality of the paper originals that meet the ADF specifications still may not feed or scan correctly Parent topic Technical Specifications Fax Specifications Fax type Walk up black and white and color fax capability ITU T Super Group 3 Support line Standard analog telephone lines PBX Private Branc...

Page 431: ... RJ 11 Phone Line RJ 11 Telephone set connection Parent topic Technical Specifications Ink Pack Specifications Note This product uses only genuine Epson brand ink packs Other brands of ink supplies are not compatible and even if described as compatible may not function properly The ink packs included with the product are designed for product setup and not for resale After some ink is used for char...

Page 432: ...ly Stored 24 4 inches 621 mm Printing 27 5 inches 699 mm Height printer with two optional cassette units and cabinet Stored 45 7 inches 1162 mm Printing 48 8 inches 1240 mm Width 31 inches 787 mm Depth printer only Stored 29 8 inches 758 mm Printing 34 1 inches 866 mm Depth printer with two optional cassette units and cabinet 34 4 inches 873 mm Weight printer only 141 3 lb 64 1 kg Weight printer w...

Page 433: ...perature Operating 50 to 95 F 10 to 35 C Storage 4 to 104 F 20 to 40 C 1 month at 104 F 40 C Humidity without condensation Operating 20 to 80 RH Storage 5 to 85 RH Parent topic Technical Specifications Interface Specifications Interface type Super Speed USB Device Class for computers Hi Speed USB for Mass storage class for external storage Note Epson cannot guarantee the operation of externally co...

Page 434: ... 3GB Hard disk and USB flash drives 2TB Formatted in FAT FAT32 or exFAT Parent topic Technical Specifications Network Interface Specifications Note Wireless LAN standard complies with either IEEE 802 11 b g or IEEE 802 11 b g n depending on purchase location Wi Fi Standard IEEE 802 11 b g n complies with either IEEE 802 11 b g or IEEE 802 11 b g n depending on purchase location Security WEP 64 128...

Page 435: ... compliant with IEEE802 1X IPsec IP Filtering SSL TLS HTTPS Server Client and IPPS SMTPS STARTTLS and SSL TLS SNMPv3 Parent topic Technical Specifications Safety and Approvals Specifications United States Safety UL60950 1 EMC FCC part 15 Subpart B class B Canada Safety CAN CSA C22 2 No 60950 1 EMC CAN CSA CEI IEC CISPR 22 Class B This equipment contains the following wireless module Manufacturer A...

Page 436: ...radio frequency RF Exposure rules This equipment should be installed and operated so that the radiator is kept at least 7 9 inches 20 cm or more away from a person s body excluding extremities hands wrists feet and ankles Parent topic Technical Specifications PS3 Mode Fonts Scalable Fonts Font name Family HP equivalent Nimbus Mono Medium Bold Italic Bold Italic Courier Letter Gothic Medium Bold It...

Page 437: ...blique ITC Avant Garde Gothic URW Bookman Light Demi Light Italic Demi Italic ITC Bookman URW Century Schoolbook Roman Bold Italic Bold Italic New Century Schoolbook Nimbus Roman Medium Bold Italic Bold Italic Times URW Chancery Medium Italic ITC Zapf Chancery Medium Italic Symbol Symbol URW Dingbats Wingdings Dingbats ITC Zapf Dingbats Standard Symbol SymbolPS URW David Medium Bold HP David URW N...

Page 438: ...G Omega 3 URW Coronet Coronet 3 URW Clarendon Condensed Clarendon Condensed 3 URW Classic Sans Medium Bold Italic Bold Italic Univers 2 URW Classic Sans Condensed Medium Bold Italic Bold Italic Univers Condensed 3 Antique Olive Medium Bold Italic Antique Olive 3 Garamond Antiqua Halbfett Kursiv Kursiv Halbfett Garamond 3 Mauritius Marigold 3 Algiers Medium Extra Bold Albertus 3 NimbusSansNo2 Mediu...

Page 439: ...choolbook Roman Bold Italic Bold Italic New Century Schoolbook 3 Nimbus Roman Medium Bold Italic Bold Italic Times 3 URW Chancery Medium Italic ITC Zapf Chancery Medium Italic 3 Symbol Symbol 4 URW Dingbats Wingdings 5 Dingbats ITC Zapf Dingbats 6 Standard Symbol SymbolPS 4 URW David Medium Bold HP David 7 URW Narkis Medium Bold HP Narkis Tam 7 URW Miryam Medium Bold Italic HP Miryam 7 URW Koufi M...

Page 440: ...er only in the international characters specific to each language Note Since most software handles fonts and symbols automatically you may never need to adjust your product settings However if you write your own product control programs or if you use older software that cannot control fonts refer to these tables for details on the symbol sets When you consider which font to use also consider which...

Page 441: ...2 13 Swedis2 0S ANSI ASCII 0U UK 1E French2 1F German 1G Legal 1U 8859 2ISO 2N ISO 8859 4 Latin 4 4N Spanish 2S Roman 9 4U PSMath 5M 8859 9ISO 5N WiTurkish 5T MsPublishin 6J VeMath 6M 8859 10ISO 6N DeskTop 7J Math 8 8M Roman 8 8U WiE Europe 9E Pc1004 9J 8859 15ISO 9N PCTk437 9T ...

Page 442: ...indows 9U PsText 10J IBM US 10U IBM DN 11U McText 12J PCMultiling 12U VeInternati 13J PcEur858 13U VeUS 14J PiFont 15U PcE Europe 17U Unicode 3 0 18N WiBalt 19L WiAnsi 19U PcBlt755 26U Pc866Cyr 3R Greek8 8G WinGrk 9G WinCyr 9R Pc851Grk 10G ISOCyr 10N Pc8Grk 12G ISOGrk 12N Pc866Uk 14R ...

Page 443: ... 6 7 8 9 10 11 12 13 Hebrew7 0H 8859 8ISO 7H Hebrew8 8H Pc862Heb 15H PC 862 Hebrew 15Q Arabic8 8V HPWARA 9V Pc864Ara 10V Symbol 19M Wingdings 579L ZapfDingba ts 14L OCR A 0O OCR B 1O OCR B Extension 3Q Code3 9 0Y EAN UPC 8Y Parent topic Technical Specifications ...

Page 444: ...tructions Ink Pack Safety Instructions Wireless Connection Safety Instructions LCD Screen Safety Instructions Telephone Equipment Safety Instructions Parent topic Notices General Product Safety Instructions Be sure to follow all warnings and instructions marked on the product Use only the type of power source indicated on the product s label Use only the power cord that comes with the product Use ...

Page 445: ...t so that you can fully raise the document cover Leave enough space in front of the product for the paper to be fully ejected Avoid locations that are subject to rapid changes in heat or humidity shocks or vibrations or dust Do not place or store the product outdoors Do not place the product near excessive heat sources or in direct sunlight Leave enough room around the product for sufficient venti...

Page 446: ...Instructions Optional Cabinet Safety Instructions Do not install any other product on the cabinet besides the printer and paper cassettes mentioned in this manual Do not climb on the cabinet or place heavy objects on it Make sure the printer or paper cassettes are securely attached to the cabinet using the attachments and screws supplied with the cabinet Make sure the casters on the cabinet are lo...

Page 447: ...adio waves from this product may adversely affect the operation of medical equipment or automatically controlled devices such as pacemakers automatic doors or fire alarms When using this product near such devices or inside a medical facility follow the directions from authorized staff members at the facility and follow all posted warnings and directions on the device to avoid causing an accident P...

Page 448: ...identifier in the format US AAAEQ TXXXX If requested this number must be provided to the telephone company Applicable certification jack Universal Service Order Codes USOC for the equipment RJ11C A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cor...

Page 449: ...tact the state public utility commission public service commission or corporation commission for information If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer The Telephon...

Page 450: ...claration of this device and may cause interference levels which exceed the limits established by the FCC for this equipment It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device If this equipment has more than one interface connector do not leave cables connected to unused interfaces Changes or modifications not expressly approved by the manu...

Page 451: ...o this Agreement binding arbitration shall be administered by JAMS a nationally recognized arbitration authority pursuant to its code of procedures then in effect for consumer related disputes but excluding any rules that permit joinder or class actions in arbitration for more detail on procedure see Section 1 6 below You and Epson understand and agree that a the Federal Arbitration Act 9 U S C 1 ...

Page 452: ...ipate in the selection of the arbitrator The arbitrator is bound by the terms of this Agreement The arbitrator and not any federal state or local court or agency shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation applicability enforceability or formation of this Agreement including any claim that all or any part of this Agreement is void or void...

Page 453: ...s fees and costs that your attorney reasonably accrues for investigating preparing and pursuing the Dispute in arbitration Except as agreed upon by you and Epson in writing the arbitrator shall determine the amount of fees costs and expenses to be paid by Epson pursuant to this Section 1 6d e Attorney s Fees Epson will not seek its attorney s fees and expenses for any arbitration commenced involvi...

Page 454: ...nt topic Notices Trademarks EPSON is a registered trademark EPSON Exceed Your Vision is a registered logomark and Epson ConnectTM is a trademark of Seiko Epson Corporation Epson StoreSM is a service mark of Epson America Inc Epson iPrintTM and Remote PrintTM are trademarks of Seiko Epson Corporation Apple iPhone Mac macOS and OS X are trademarks of Apple Inc registered in the U S and other countri...

Page 455: ...ignated as Epson approved Products by Seiko Epson Corporation This information is subject to change without notice libTIFF Software Acknowledgment A Note Concerning Responsible Use of Copyrighted Materials Default Delay Times for Power Management for Epson Products Copyright Attribution Parent topic Notices libTIFF Software Acknowledgment Copyright 1988 1997 Sam Leffler Copyright 1991 1997 Silicon...

Page 456: ...righted material in certain circumstances those circumstances may not be as broad as some people assume Contact your legal advisor for any questions regarding copyright law Parent topic Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse This is to ensure that the product meets Energy Star standards of energy effi...

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