Epson WF-C20590 Series User Manual Download Page 339

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Solving Copying Problems

Check these solutions if you have problems copying with your product.

Product Cannot Copy
Product Makes Noise, But Nothing Copies
Product Makes Noise When It Sits for a While
Originals Do Not Feed From the Automatic Document Feeder

Parent topic:

Solving Problems

Product Cannot Copy

If your product cannot make copies, try these solutions:

• If user restriction has been enabled, you may need to enter a user name and password. Contact your

administrator for assistance.

• If the product has an error, such as a paper jam, you cannot make copies. Check the LCD screen for

any errors, and follow the onscreen instructions to clear the error.

Parent topic:

Solving Copying Problems

Related references

Paper Jam Problems

Product Makes Noise, But Nothing Copies

If your product makes a noise, but nothing copies, try these solutions:

• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if

necessary.

• If the nozzle check page does not print, but the product's power is on, make sure your product

software is installed correctly.

• Make sure your product is level (not tilted).

Parent topic:

Solving Copying Problems

Summary of Contents for WF-C20590 Series

Page 1: ...WF C20590 User s Guide ...

Page 2: ......

Page 3: ...ds 31 Adjusting the Screen Brightness 32 Turning Off the Operation Time Out Setting 33 Using Power Saving Settings 35 Changing the Sleep Timer Settings 36 Changing the Power Off Timer Settings 37 Entering Characters on the LCD Screen 39 Setting a Password and Locking the Control Panel 39 Setting User Feature Restrictions Access Control 42 Preventing PC Connection via USB 43 Using Presets 44 Checki...

Page 4: ...inting a Network Status Sheet 67 Configuring Email Server Settings 68 Changing or Updating Network Connections 70 Accessing the Web Config Utility 71 Changing a USB Connection to a Wi Fi Connection 71 Changing a Wi Fi Connection to a Wired Network Connection 71 Connecting to a New Wi Fi Router 72 Disabling Wi Fi Features 72 Enabling Epson Universal Print Driver PCL or PostScript Printing 74 Instal...

Page 5: ...Placing Originals on the Scanner Glass 106 Placing Originals in the Automatic Document Feeder 107 Copying 111 Copying Documents or Photos 111 Copying Options 113 Printing from a Computer 116 Printing with the Standard Epson Printer Software Windows 116 Synchronizing Printer Settings for Optional Units Windows 117 Selecting Basic Print Settings Windows 118 Paper Source Options Windows 121 Print Qua...

Page 6: ... Setup Settings Mac 147 Selecting Print Layout Options Mac 148 Managing Color Mac 148 Color Matching and Color Options Mac 149 Selecting Finishing Options Mac 150 Finishing Options Mac 151 Selecting Paper Configuration Settings Mac 152 Selecting Double sided Printing Settings Mac 152 Double sided Printing Options and Adjustments Mac 153 Selecting Printing Preferences Mac 153 Printing Preferences M...

Page 7: ...2 Selecting Print Layout Options PostScript Printer Software Mac 183 Sizing Printed Images PostScript Printer Software Mac 184 Managing Color PostScript Printer Software Mac 184 Printing Your Document or Photo PostScript Printer Software Mac 185 Checking Print Status PostScript Printer Software Mac 186 Cancelling Printing Using the Product Control Panel 187 Scanning 188 Starting a Scan 188 Startin...

Page 8: ...Answer 231 Selecting Advanced Fax Settings 233 User Settings Fax 234 Basic Settings Fax 235 Send Settings Fax 237 Receive Settings Fax 237 Report Settings Fax 239 Security Settings Fax 240 Setting Up the Fax Utility Windows 241 Setting Up Fax Features Using the Fax Utility Mac 243 Setting Up Contacts and Contact Groups 244 Setting Up Contacts Using the Product Control Panel 245 Creating a Contact ...

Page 9: ... Faxes 279 Selecting Received Fax Options Using the Fax Utility Windows 280 Checking Fax Status and Cancelling Fax Jobs 283 Printing Fax Reports 284 Fax Report Options 285 Using External USB Devices with Your Product 286 Connecting a USB Device 286 USB Device Photo File Specifications 287 Disconnecting a USB Device 287 Viewing and Printing from the LCD Screen 287 Printing JPEG Photos 288 Print Set...

Page 10: ...ng the Product Control Panel 310 Cleaning the Print Head Using the Product Control Panel 314 Cleaning and Transporting Your Product 316 Cleaning Your Product 316 Moving or Transporting Your Product 319 Solving Problems 320 Viewing the Help Screen 320 Product Status Messages 321 Job Status Error Codes 323 Running a Product Check 327 Resetting Control Panel Defaults 330 Solving Setup Problems 331 Pr...

Page 11: ...ints 343 Product Icon Does Not Appear in Windows Taskbar 344 Printing is Slow 345 Solving PostScript Printing Problems 346 Nothing Prints Using the PostScript Printing Software 346 Documents Print Incorrectly Using the PostScript Printing Software 346 Accessing Printer Properties PostScript Windows 347 Solving Page Layout and Content Problems 348 Inverted Image 348 Too Many Copies Print 348 Blank ...

Page 12: ...atch Original Colors 360 Scanned Image Edges are Cropped 361 Solving Faxing Problems 361 Cannot Send or Receive Faxes 361 Cannot Receive Faxes with a Telephone Connected to Your Product 363 Fax Memory Full Error Appears 363 Sent Fax Quality is Poor 364 Sent Fax is Received in an Incorrect Size 365 Received Fax Quality is Poor 365 Received Fax is Not Printed 365 Solving USB Device Problems 366 Cann...

Page 13: ...d Approvals Specifications 382 PS3 Mode Fonts 383 PCL Mode Fonts URW 384 Symbol Sets 387 Notices 391 Important Safety Instructions 391 General Product Safety Instructions 391 Ink Cartridge Safety Instructions 393 Wireless Connection Safety Instructions 394 LCD Screen Safety Instructions 394 Telephone Equipment Safety Instructions 395 FCC Compliance Statement 395 Binding Arbitration and Class Waive...

Page 14: ......

Page 15: ...15 WF C20590 User s Guide Welcome to the WF C20590 User s Guide For a printable PDF copy of this guide click here ...

Page 16: ...rts Locations Optional Accessories and Replacement Parts Using the Control Panel Checking the Circuit Breaker Checking for Software Updates Epson Connect Solutions for Smartphones Tablets and More Using Google Cloud Print Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Product Parts Locations...

Page 17: ...tter and number code If you encounter any paper jams or errors you can use these codes to locate and correct the problem when a message appears on the LCD screen 1 Paper clip holder 2 Control panel 3 ADF cover F 4 Automatic Document Feeder ADF 5 ADF edge guide ...

Page 18: ...r eject tray K 9 Multi purpose MP tray B 10 Cover J 11 Cover E 12 Paper cassette 4 C4 13 Paper cassette 3 C3 14 Paper cassette 2 C2 15 Paper cassette 1 C1 16 Front cover L 17 Ink cartridge cover A 18 External USB port Parent topic Product Parts Locations ...

Page 19: ...abeled with a letter and number code If you encounter any paper jams or errors you can use these codes to locate and correct the problem when a message appears on the LCD screen 1 Document cover 2 Scanner glass 3 Multi purpose MP tray edge guide ...

Page 20: ...20 4 Multi purpose MP tray B 5 Paper cassette edge guides 6 Faceup paper eject tray G 1 Ink cartridge cover A 2 Front cover L 3 Cleaner tool storage can be used to clean scanner glass ...

Page 21: ...21 4 Ink cartridges 5 Maintenance box 6 Maintenance box cover H 7 Duplexing unit D1 Parent topic Product Parts Locations Product Parts Back ...

Page 22: ...cessories and Replacement Parts You can purchase genuine Epson accessories at epson com U S sales or epson ca Canadian sales You can also purchase accessories from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 in the U S or 800 807 7766 in Canada Option or part Part number Replacement maintenance box T6713 Paper cassette lock C12C933231 Staple cartridge C13S21...

Page 23: ...ontrol Panel Buttons and Lights Changing the LCD Screen Language Selecting the Date and Time Selecting Your Country or Region Adjusting Control Panel Sounds Adjusting the Screen Brightness Turning Off the Operation Time Out Setting Using Power Saving Settings Entering Characters on the LCD Screen Setting a Password and Locking the Control Panel Setting User Feature Restrictions Access Control Prev...

Page 24: ...on 3 LCD touchscreen 4 NFC Near Field Communication tag 5 data light 6 error light 7 fax reception light 8 power light Note If the LCD screen is dark press the screen to wake the product from sleep mode Status Icon Information Parent topic Using the Control Panel ...

Page 25: ...rect connection A Wi Fi Direct connection is established The Mute setting is enabled The product does not make any sound when you press buttons or select icons on the control panel Select this icon to change the setting Quiet Mode is enabled Noise is reduced during printing but the print speed may be reduced Select this icon to change the setting Quiet Mode is disabled Select this icon to change t...

Page 26: ...in information Access to the product s functions are restricted to authorized users and a user is currently logged in Select the icon to log out of the current user account Parent topic Control Panel Buttons and Lights Changing the LCD Screen Language You can change the language used on the LCD screen Note This setting can be locked by an administrator If you cannot access or change this setting c...

Page 27: ...d Time Before using your product select the current date time and daylight saving phase in your area and choose your preferred date and time format Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the home button if necessary 2 Select Settings 3 Select General Settings ...

Page 28: ...28 You see the Basic Settings screen 4 Select Date Time Settings ...

Page 29: ...es Daylight Saving Time DST you must change this setting to match the season When you change from Winter to Summer your product automatically sets its clock ahead one hour When you change from Summer to Winter it sets its clock back one hour 7 Select Date Time 8 Select the date format you want to use 9 Use the numeric keypad to enter the current date 10 Select the time format you want to use 11 Us...

Page 30: ...n to their defaults and you must select them again This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the home button if necessary 2 Select Settings 3 Select General Settings You see the Basic Settings screen 4 Select Country Region 5 Scroll up or down if necessary and select your country or region You see a ...

Page 31: ...nel Sounds You can adjust the sound level heard when you press buttons on the control panel Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the home button if necessary 2 Select Settings 3 Select General Settings You see the Basic Settings screen 4 Select Sound ...

Page 32: ...e the sound level for the displayed functions 7 When you finish select OK 8 Press the home button to exit Note You can also select a Sound Type for various product functions Parent topic Using the Control Panel Adjusting the Screen Brightness You can adjust the brightness of the LCD screen 1 Press the home button if necessary 2 Select Settings 3 Select General Settings ...

Page 33: ...hen you finish select OK 7 Press the home button to exit Parent topic Using the Control Panel Turning Off the Operation Time Out Setting The Operation Time Out setting causes the LCD screen to return to the Home screen after a few minutes of inactivity This feature is enabled by default but you can turn it off Note This setting can be locked by an administrator If you cannot access or change this ...

Page 34: ...34 1 Press the home button if necessary 2 Select Settings 3 Select General Settings You see the Basic Settings screen 4 Select Operation Time Out ...

Page 35: ...er of minutes or seconds field enter a number using the on screen keypad and select OK 6 When you finish select OK 7 Press the home button to exit Parent topic Using the Control Panel Using Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time You can make the time period shorter and select other options to save energ...

Page 36: ...d before your product enters sleep mode and turns off the LCD screen Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the home button if necessary 2 Select Settings 3 Select General Settings You see the Basic Settings screen 4 Select Sleep Timer ...

Page 37: ...eypad and select OK 6 When you finish select OK 7 Press the home button to exit Parent topic Using Power Saving Settings Changing the Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Pres...

Page 38: ...Power Off Timer and select a time period between 30minutes and 12h 12 hours Select Power Off Settings and select either Power Off If Inactive to adjust the time before the product turns off automatically or Power Off If Disconnected to turn the product off after 30 minutes of inactivity over the network 5 Press the home button to exit Parent topic Using Power Saving Settings ...

Page 39: ...hange the case of letters select Shift To delete the previous character select Back Space To enter a space select Space Parent topic Using the Control Panel Setting a Password and Locking the Control Panel You can set an administrator password to lock the following settings and prevent them from being changed Network settings Web Service settings Scan settings System Administration settings ...

Page 40: ...on administration settings see the Administrator s Guide 1 Press the home button if necessary 2 Select Settings 3 Select General Settings 4 Select System Administration You see a screen like this 5 Select Security Settings 6 Select Admin Settings 7 Select Admin Password 8 Select Register ...

Page 41: ...ct OK 12 Select the Lock Setting field to turn the setting on A prompt appears reminding you that settings are now locked and the screen returns to General Settings When the control panel is locked you must log in as an administrator and enter the password to access any of the locked settings Note If you forget your password contact Epson for assistance Parent topic Using the Control Panel ...

Page 42: ...t features for individual users to prevent misuse of the product Restricted features require the user to enter an ID and password on the product control panel After you set up feature restrictions you must enable them using the product control panel Note For more information on administration settings see the Administrator s Guide 1 Press the home button if necessary 2 Select Settings 3 Select Gen...

Page 43: ...WSD scanning select the Accept Unknown User Jobs field to turn the setting on 9 Press the home button to exit Parent topic Using the Control Panel Related tasks Setting a Password and Locking the Control Panel Preventing PC Connection via USB You can disable access to your product from a USB connected computer to protect the security of confidential scanned documents 1 Press the home button if nec...

Page 44: ...u need to restart the product to activate this function Select Yes or No Parent topic Using the Control Panel Using Presets You can save frequently used copy fax and scan settings as presets This lets you easily reuse them whenever necessary Note Presets can be locked by an administrator If you cannot access or change presets contact your administrator for assistance ...

Page 45: ...45 1 Press the home button if necessary 2 Select Presets You see a screen like this 3 Select Add New Note You can save up to 50 presets ...

Page 46: ...46 4 Select the function for which you want to set up a preset such as Copy 5 Select the settings you want to save and select Save ...

Page 47: ...e preset by selecting Presets and selecting your preset name from the list Parent topic Using the Control Panel Related tasks Entering Characters on the LCD Screen Checking the Circuit Breaker If a short circuit occurs within the product the power supply shuts off automatically to prevent electric shocks and fires To prevent a short circuit you should check the circuit breaker about once a month ...

Page 48: ...upport or an authorized Epson service provider Do not use the product or a short circuit may occur 1 Turn off the product but do not unplug the power cable 2 Flip open the circuit breaker cover on the back of the product below the power cord 3 Press the test button with a fine tipped object such as a ballpoint pen ...

Page 49: ... The circuit breaker switch automatically moves to the position between ON and OFF Make sure that the indicator is yellow 4 Move the switch down to the OFF position 5 Move the switch up to the ON position ...

Page 50: ...Apps screens depending on your version of Windows OS X You can manually update the software by opening the Applications Epson Software folder and selecting EPSON Software Updater macOS 10 12 x You can manually update the software by opening the App Store selecting Updates searching for a software update option for Epson Software and selecting Update Parent topic Product Basics Epson Connect Soluti...

Page 51: ...iPrint Mobile App Using Epson Remote Print Using Epson Scan to Cloud Parent topic Product Basics Setting Up Epson Connect Services If you did not activate your product s email address for use with Epson Connect when you set up your product you can activate it using the product control panel 1 Press the home button if necessary 2 Select Settings 3 Select General Settings 4 Select Web Service Settin...

Page 52: ... document or photo to an email and send it to your product Both the email and the attachments will print automatically 1 Connect your product to your network See the link below 2 If you did not already set up Email Print when you installed your product software see the link below to use your product control panel to activate your unique email address Or visit epson com connect U S epson ca connect...

Page 53: ...n com jm connect Caribbean to learn more about Epson iPrint and check the compatibility of your mobile device 3 Download Epson iPrint from the Apple App Store or Google Play 4 Connect your mobile device to the same wireless network as your product 5 Open Epson iPrint and select your Epson product Now you are ready to print or scan with your mobile device and your Epson product Parent topic Epson C...

Page 54: ...ail address or online services such as Box DropBox Evernote or Google Drive with your Epson Connect account 1 Connect your Epson product to your network See the link below 2 If you did not already set up an Epson Connect account when you installed your product software visit epsonconnect com to create your account and register your product to the Epson Connect service Note Make a note of your prod...

Page 55: ...our product 6 Click Register 7 Select the checkbox to agree to the Usage Advisory and click Next 8 Click OK to launch the sign in page A separate browser window opens 9 Enter your Google Account username and password and click Sign in or if you don t have an account click Sign up for a new Google Account and follow the on screen instructions 10 Click Finish printer registration to complete setup a...

Page 56: ...o your product 6 Click Register on the confirmation screen Your product s LCD screen displays a confirmation message 7 Select OK or press the OK button on your product to confirm the Google Cloud Print connection and print a test page Your product is now linked to your Google Account and can be accessed from any Chromebook iPhone or Android phone with Internet access Visit Epson Support for Google...

Page 57: ...o connect With just a few taps in Email Calendar Contacts and WPS Office you can send whatever is on the screen to an Epson product 1 Connect your Epson product to your wireless network See the link below 2 Connect your Amazon device to the same wireless network as your product 3 Now you are ready to print From your Amazon application tap the print option and select your product to print whatever ...

Page 58: ...heck the compatibility of your mobile device Parent topic Product Basics Related topics Wi Fi or Wired Networking Using Epson Print and Scan App with Windows Tablets You can use this free app to print photos and scan from your Windows Windows 8 or higher Surface RT or Pro tablet with networked Epson products Epson Print and Scan App allows you to scan and capture images right to your tablet or to ...

Page 59: ...ption of traffic over the wireless LAN Your router may already have a default password enabled by your Internet service provider ISP See your ISP and router documentation for instructions on how to change the default password and better secure your network Connect your product only to a network protected by a firewall Connecting your product directly to the Internet may leave it vulnerable to secu...

Page 60: ... point can be connected to your computer over a wireless or wired network 1 Epson product 2 Wireless router or access point 3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable used only for wired connection to the wireless router or access point Selecting Wireless Network Settings from the Control Panel Parent topic Wi Fi or Wired Networking ...

Page 61: ...r program guides you through network setup Note Breakdown or repair of this product may cause loss of fax and network data and settings Epson is not responsible for backing up or recovering data and settings during or after the warranty period We recommend that you make your own backup or print out your fax and network data and settings 1 Press the home button if necessary 2 Select the icon You se...

Page 62: ...ve Be sure to correctly enter uppercase and lowercase letters and numeric or special characters To move the cursor press the left or right arrows To change the case of letters select Shift To delete the previous character select Back Space To enter a space select Space 9 Select OK when you finish entering your password 10 Confirm the displayed network settings and select Start Setup to save them 1...

Page 63: ... Repeat these steps to try again Parent topic Wi Fi Infrastructure Mode Setup Related references Status Icon Information Related tasks Setting a Password and Locking the Control Panel Entering Characters on the LCD Screen Wi Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point In Wi Fi Dire...

Page 64: ...an enable Wi Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point 1 Press the home button if necessary 2 Select the icon You see a screen like this 3 Select Wi Fi Direct 4 Select Start Setup 5 Select Start Setup again ...

Page 65: ...o your product directly from your computer or device and then print If you are printing from a computer make sure you installed the network software from the Epson website Note If you don t see the icon on the LCD screen you may have selected the wrong network name or entered the password incorrectly Repeat these steps to try again Parent topic Wi Fi Direct Mode Setup Related references Status Ico...

Page 66: ... point If there is no hardware button there may be a virtual WPS button in the software for the device Check your network product documentation for details Using WPS to Connect to a Network Parent topic Wi Fi or Wired Networking Using WPS to Connect to a Network If you have a WPS enabled wireless router or access point you can use Wi Fi Protected Setup WPS to connect your product to the network 1 ...

Page 67: ...you are printing from a computer make sure you installed the network software from the Epson website Note If you don t see the icon repeat these steps to try again Parent topic Wi Fi Protected Setup WPS Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network Before you begin make sure paper i...

Page 68: ...rking Configuring Email Server Settings To use features such as scanning to email or forwarding faxes to email you need to configure the email server You can select settings for the email server using the control panel on the product Note These settings can be locked by an administrator If you cannot access these settings contact your administrator for assistance 1 Press the home button if necessa...

Page 69: ...69 3 Select General Settings 4 Select Network Settings You see a screen like this 5 Select Advanced 6 Select Email Server 7 Select Server Settings ...

Page 70: ...roceed to save your settings 10 Select Close to exit 11 Select Connection Check to verify the connection to the email server Parent topic Wi Fi or Wired Networking Related tasks Scanning to Email Forwarding Received Faxes Changing or Updating Network Connections See these sections to change or update how your product connects to a network Accessing the Web Config Utility Changing a USB Connection ...

Page 71: ...n a computer or other device connected to the same network as your product open a web browser 4 Enter your product s IP address into the address bar You see the available Web Config utility options Parent topic Changing or Updating Network Connections Changing a USB Connection to a Wi Fi Connection If you have already connected your product to your computer using a USB connection you can change to...

Page 72: ...ted tasks Disabling Wi Fi Features Connecting to a New Wi Fi Router If you change the wireless router you have been using on your network you need to update your product s Wi Fi connection to the new router Note If you switch to a 5 GHz wireless router set the router to operate in dual band 2 4 GHz and 5 GHz mode See your router documentation for instructions 1 Do one of the following Windows Unin...

Page 73: ...ttings selected for the Epson Connect services you may use 1 Press the home button if necessary 2 Select the icon You see a screen like this 3 Select Router 4 Select Start Setup 5 Select Wi Fi Setup 6 Select Others 7 Select Disable Wi Fi 8 Select Yes to disable Wi Fi Parent topic Changing or Updating Network Connections ...

Page 74: ... Software Mac Selecting PDL Page Description Language Settings Selecting Printer Language and Interface Settings Printing a PCL or PS3 PostScript Status Sheet Installing the Epson Universal Print Driver Windows The Epson Universal Print Driver supports multiple printer languages such as PCL and ESC P R and can be installed on a Windows computer Note Make sure your product is turned on and connecte...

Page 75: ...Yes Network connection and click OK Note Select the Set Default of Printer Control Language to PCL6 checkbox if you want to set the default printer language to PCL6 Leave this option deselected to set the printer language to ESC P R You can change this setting later as needed ...

Page 76: ...wing If you are installing one product make sure Add EPSON Universal Print Driver is selected and continue with the next step If you are installing more than one product select Add found printers and go to step 9 Note You can customize and filter your product search results by clicking Display Settings ...

Page 77: ...ically 7 Select the product you want to install from the Found Printers list Note Deselect the Set as default printer checkbox if you do not want the product to be set as your default printer 8 Click OK then skip the remaining steps 9 If you are installing more than one product select the products from the Found Printers list and click Add to Printer Folder ...

Page 78: ... epson com support U S epson ca support Canada or epson com jm support Caribbean and select your product 2 Double click the downloaded package 3 Click OK 4 Click Accept 5 Click Install 6 Click Next and follow the on screen instructions Parent topic Enabling Epson Universal Print Driver PCL or PostScript Printing Installing the PostScript PS3 Printer Software Mac If you did not install the standard...

Page 79: ...ersal Print Driver PCL or PostScript Printing Selecting PDL Page Description Language Settings You can select settings for PCL and PostScript printing using the control panel on the product Note These settings can be locked by an administrator If you cannot access these settings contact your administrator for assistance 1 Press the home button if necessary 2 Select Settings 3 Select General Settin...

Page 80: ...80 You see a screen like this 5 Select PDL Print Configuration ...

Page 81: ...figuration Options Parent topic Enabling Epson Universal Print Driver PCL or PostScript Printing PDL Print Configuration Options Select the PDL Print Configuration options you want to use for PCL or PostScript printing PDL Print Configuration option Available settings Description Common Settings Paper Size Various sizes Sets the default paper size for PCL or PostScript printing ...

Page 82: ...rinting from the last page of a file Number of Copies 1 to 999 Selects the number of copies to print Binding Margin Left Edge Specifies the binding edge for double sided documents Top Edge Auto Paper Ejection Off Ejects paper automatically when printing is stopped during a print job On 2 Sided Printing Off Selects duplex printing On PCL Menu Font Source Resident Uses a font preinstalled on the pri...

Page 83: ...the line spacing VMI stored in the printer Later changes in page size or orientation cause changes in the Form value based on the stored VMI CR Function CR Selects the line feed command when printing with a driver from a specific operating system CR LF LF Function LF CR LF Paper Source Assign 4 Makes the paper source select command compatible with HP LaserJet 4 4K Makes the paper source select com...

Page 84: ...le If Auto is selected the paper size is determined based on the size of the first page Parent topic Selecting PDL Page Description Language Settings Selecting Printer Language and Interface Settings You can select printer language and interface settings using the control panel on the product Note These settings can be locked by an administrator If you cannot access these settings contact your adm...

Page 85: ...erface options for your connection type 7 Press the home button to exit Printing Language and Interface Options Parent topic Enabling Epson Universal Print Driver PCL or PostScript Printing Printing Language and Interface Options Select the printing language and interface options you want to use ...

Page 86: ...Setting 0 5 to 300 seconds Specify the length of time before ending USB communication from a computer using the PCL or PostScript driver This setting is necessary to avoid endless USB communication Parent topic Selecting Printer Language and Interface Settings Printing a PCL or PS3 PostScript Status Sheet You can print a PCL or PS3 PostScript status sheet to confirm the current font information 1 ...

Page 87: ...ke this 3 Select Printer Status Print 4 Select Print Status Sheet 5 Select PS3 Font List or PCL Font List 6 Select Print to print the status sheet Parent topic Enabling Epson Universal Print Driver PCL or PostScript Printing ...

Page 88: ...Loading Capacity Available Epson Papers Paper or Media Type Settings Printing Software Selecting the Paper Settings for Each Source Control Panel Selecting Default Paper Settings Administrator Loading Paper in the Cassettes and MP Tray You can load paper up to this size in the paper cassettes and MP tray 13 19 inches 330 483 mm You can view instructions on how to load paper in the cassettes or MP ...

Page 89: ...89 You see this screen 2 Select Load Paper under the How To options ...

Page 90: ...90 You see this screen 3 Select one of the options ...

Page 91: ...91 You see this screen 4 Select How To ...

Page 92: ...t will automatically detect the size of the paper you loaded Always follow these paper loading guidelines Load only the recommended number of sheets Load paper short edge first no matter which way your document faces Load the printable side facedown Load letterhead or pre printed paper top edge first Do not load paper above the arrow mark inside the edge guides Check the paper package for any addi...

Page 93: ...p the key in a safe place You can purchase genuine Epson accessories at epson com U S sales or epson ca Canadian sales You can also purchase accessories from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 in the U S or 800 807 7766 in Canada 1 Insert the paper cassette lock into the cassette handle 2 Press the button on the paper cassette lock to pop out the ke...

Page 94: ...e printed paper Thick paper 25 to 42 lb 91 to 160 g m2 A3 11 7 16 5 inches 297 420 mm 11 17 inches 279 432 mm B4 13 9 9 84 inches 353 250 mm Legal 8 5 14 inches 216 356 mm Letter 8 5 11 inches 216 279 mm A4 8 3 11 7 inches 210 297 mm B5 7 2 10 1 inches 182 257 mm Executive 7 25 10 5 inches 184 267 mm A5 5 8 8 2 inches 148 210 mm Half Letter 5 5 8 5 inches 140 216 mm User defined Up to the arrow ma...

Page 95: ...tte 13 19 inches 330 483 mm 11 17 inches 279 432 mm Letter 8 5 11 inches 216 279 mm Legal 8 5 14 inches 216 356 mm 20 sheets Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided 13 19 inches 330 483 mm A3 11 7 16 5 inches 297 420 mm 11 14 inches 279 356 mm Letter 8 5 11 inches 216 279 mm 8 10 inches 203 254 mm 20 sheets Envelopes 10 envelopes Thick paper ...

Page 96: ... inches 148 210 mm Half Letter 5 5 8 5 inches 140 216 mm B6 5 7 2 inches 128 182 mm A6 4 1 5 8 inches 105 148 mm User defined Up to the arrow mark or 30 sheets Parent topic Loading Paper Available Epson Papers You can purchase genuine Epson ink and paper at epson com U S sales or epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 8...

Page 97: ...0 50 100 11 14 inches 279 356 mm S041468 50 A3 11 7 16 5 inches 297 420 mm S041260 50 13 19 inches 330 483 mm S041263 50 Epson Premium Presentation Paper Matte Double sided Letter 8 5 11 inches 216 279 mm S041568 50 Parent topic Loading Paper Paper or Media Type Settings Printing Software For this paper Select this paper Type or Media Type setting Plain paper 16 to 20 lb 60 to 75 g m2 Plain Paper ...

Page 98: ... lb 106 to 135 g m2 Thick Paper 2 Thick paper between 37 to 42 lb 136 to 160 g m2 Thick Paper 3 Thick paper between 43 to 66 lb 161 to 250 g m2 Thick Paper 4 Thick paper between 67 to 90 lb 251 to 350 g m2 Extra Thick Paper Note The settings listed here are available only when printing from your computer they do not apply to your product s control panel settings Parent topic Loading Paper Selectin...

Page 99: ...99 You see a screen like this 2 Select the paper source you want to select settings for ...

Page 100: ... automatically detect the size of paper loaded in the paper source select the Paper Size Auto Detect field to turn this setting on 8 Select another paper source to change or press the home button to exit Paper Type Settings Control Panel Parent topic Loading Paper Paper Type Settings Control Panel Select a Paper Type setting that matches the paper you loaded ...

Page 101: ...ick paper between 29 to 36 lb 106 to 135 g m2 Thick Paper 2 Thick paper between 37 to 42 lb 136 to 160 g m2 Thick Paper 3 Thick paper between 43 to 66 lb 161 to 250 g m2 Thick Paper 4 Thick paper between 67 to 90 lb 251 to 350 g m2 Extra Thick Paper Parent topic Selecting the Paper Settings for Each Source Control Panel Selecting Default Paper Settings Administrator As an administrator you can adj...

Page 102: ... by an administrator If you cannot access these settings contact your administrator for assistance 1 Press the home button if necessary 2 Select Settings 3 Select General Settings 4 Select Printer Settings You see a screen like this 5 Select Paper Source Settings 6 Select the Paper Source Settings options you want to use then return to the previous screen ...

Page 103: ...On to give printing priority to paper loaded in the MP tray Off A4 Letter Auto Switching On Select On to switch the selected paper size to match the loaded paper Letter or A4 if the wrong size is selected Off Auto Select Settings Copy Select On for any of these settings to automatically print on paper from any source containing paper that matches your paper settings Fax Other Error Notice Paper Si...

Page 104: ...ettings 3 Select General Settings 4 Select Printer Settings You see this screen 5 Select Universal Print Settings 6 Adjust the settings as necessary 7 Press the home button to exit Universal Print Settings Options Parent topic Selecting Default Paper Settings Administrator Universal Print Settings Options Select the universal print setting options you want to use for your print jobs ...

Page 105: ...Top Offset in Back Adjust the top or left margin of the back page when printing double sided Left Offset in Back Skip Blank Page On Select On to skip printing of blank pages automatically Off Rotate Sort On Select On to rotate each copy when printing multiple copies Off Parent topic Selecting the Universal Print Settings ...

Page 106: ...Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass A3 11 7 16 5 inches 297 420 mm Note When originals are placed in the ADF and on the scanner glass priority is given to the originals in the ADF 1 Open the document cover 2 Place your original facedown on the scanner glass with the top facing i...

Page 107: ...n the Automatic Document Feeder You can place single or multi page original documents in the Automatic Document Feeder ADF You can also use the ADF to scan both sides of a 2 sided document Make sure the originals meet the Automatic Document Feeder specifications before loading them Caution Make sure your originals are not creased or folded and do not contain holes staples tape or other materials t...

Page 108: ...108 1 Slide the ADF edge guide outward 2 Fan your stack of originals and tap them gently on a flat surface to even the edges ...

Page 109: ...s The ADF icon on the Copying Scanning and Faxing screens lights up Note The ADF should automatically detect the size of your original If the document size isn t automatically detected you need to manually select it 4 Slide the ADF edge guide against the originals but not too tightly ...

Page 110: ...110 Parent topic Placing Originals on the Product Related topics Copying Scanning Faxing ...

Page 111: ...Documents or Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper including Epson special papers 1 Place your original document or photo on the scanner glass or place multi page documents in the ADF 2 Load the paper you want to print on 3 Press the home button if necessary 4 Select Copy ...

Page 112: ...ced to view and change additional copy settings if necessary 8 Select Preview to preview your copy on the LCD screen 9 Select Presets to save your copy settings Note Presets can be locked by an administrator If you can t access or change this setting contact your administrator for assistance 10 When you are ready to copy press the Copy icon Note To cancel printing select Cancel on the LCD screen t...

Page 113: ...ss or darkness of copies Paper Setting Various sources Select the paper source that you want to use If you select Auto paper is fed automatically depending on the paper settings you selected for the paper sources Zoom Auto Automatically sizes the image to fit the paper size you selected Reduce to Fit Paper Automatically decreases the size of the image by the percentage you select 100 Copies the or...

Page 114: ...oll down and select the document orientation and layout order settings as necessary 4 up Finishing Collate Page Order Select to print multiple copies of a multi page document in ordered sets Group Same Pages Select to print multiple copies of a multi page document in unordered groups Eject Paper Select Rotate Sort to print alternate paper orientations and paper sources make sure the Paper Setting ...

Page 115: ... Quality Various settings Select advanced quality settings such as Saturation and Sharpness Binding Margin Off Select On to adjust the margin and orientation of the pages when copying a book You can also select the Binding Position and Orientation On Reduce to Fit Paper Off Select On to automatically decrease the image by the percentage you select On Remove Shadow Off Select On to erase the shadow...

Page 116: ...ith the PostScript PS3 Printer Software Windows Printing with the PostScript PS3 Printer Software Mac Cancelling Printing Using the Product Control Panel Printing with the Standard Epson Printer Software Windows You can print with the standard Epson printer software using any Windows printing program as described in these sections Synchronizing Printer Settings for Optional Units Windows Selecting...

Page 117: ... Navigate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Right click your product and select Printer properties Windows 7 Click and select Devices and Printers Right click your product and select Printer properties Windows Vista Click and select Control Panel Click Printer under Hardware and Sound then right click your product and select Properties Windows XP C...

Page 118: ...rea 4 If you want to select specific options to sync select Manual Settings and click Settings Select the options you want to sync and click OK 5 Click OK Parent topic Printing with the Standard Epson Printer Software Windows Selecting Basic Print Settings Windows Select the basic settings for the document or photo you want to print 1 Open a photo or document for printing ...

Page 119: ... your printer settings window 4 For the Paper Source setting select where you loaded the paper you want to print on Select Auto Select to automatically select the paper source in the Paper Setting menu on the product 5 Select the size of yoru document or photo as the Document Size setting and the size of your paper as the Output Paper setting To change the size of your printed document or photo se...

Page 120: ...ay select the Black Grayscale setting 10 To print on both sides of the paper select a 2 Sided Printing option and click Settings to select printing options 11 To print multiple pages on one sheet of paper or print one image on multiple sheets of paper select one of the Multi Page options and click Page Order to select the printing options 12 To print multiple copies and arrange their print order s...

Page 121: ...n cassette 3 as the paper source Paper Cassette 4 Selects the paper in cassette 4 as the paper source Set separately for each paper Set a different paper source for the first paper and subsequent papers Parent topic Selecting Basic Print Settings Windows Print Quality Options Windows You can select any of the available Quality options to fine tune the quality of your print Some settings may be una...

Page 122: ...rinting Settings Windows You can print on both sides of the paper by selecting one of the 2 Sided Printing options on the Main tab Note Some options may be pre selected or unavailable depending on other settings you have chosen or if you are accessing the product over a network 1 Select one of the following options for 2 Sided Printing Auto Long edge binding to print your double sided print job by...

Page 123: ...123 You see this window 3 Select the double sided printing options you want to use 4 Click OK to return to the Main tab ...

Page 124: ...You can select any of the available options on the Binding Settings window to set up your double sided print job Binding Edge Options Select a setting that orients double sided print binding in the desired direction Binding Margin Options Select options that define a wider margin to allow for binding Start Page Selects whether printing starts on the front or back page Create Folded Booklet Options...

Page 125: ...ing from the product control panel Select Re Print Job to store a print job in the product s memory You can then print from the product control panel 2 Select the Paper Source and Output Tray options you want to use 3 Select one of the following Sort options Select Rotate Sort to stack printouts alternately in landscape and portrait orientations The Paper Source and Output Tray setting must be set...

Page 126: ...Epson Printer Software Windows Finishing Options Windows You can select any of the Finishing options to customize your print Some options may be pre selected or unavailable depending on other settings you have chosen Job Type Select whether to store a print job in the product s memory Paper Source Select the paper cassette or tray to use Output Tray Select where printed jobs are output Sort Select...

Page 127: ...ettings or turn off color management in your printer software Select Image Options to access additional settings for improving printed images 2 To add a password to your print job select the Confidential Job checkbox then enter a password Confidential jobs are stored in the product s memory without being printed To print the job enter the password for the confidential job on the product s control ...

Page 128: ...80 from its original orientation Custom Color Correction Options Windows Header Footer Settings Windows Image Options and Additional Settings Windows Parent topic Printing with the Standard Epson Printer Software Windows Related tasks Printing Your Document or Photo Windows Custom Color Correction Options Windows You can select any of the available options in the Color Correction window to customi...

Page 129: ... If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects ICM Lets you manage color using installed color printing profiles No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software Parent topic Selecting Additional Print Options Win...

Page 130: ...e depending on other settings you have chosen Image Options Emphasize Text Adjusts the weight of printed text to increase readability Emphasize Thin Lines Adjusts the weight of printed lines to increase visibility Edge Smoothing Smooths jagged edges in low resolution images such as screen captures or images from the Web Fix Red Eye Reduces or removes red eye in photos Print Text in Black Prints co...

Page 131: ...ou can create your own preset by clicking the Add Remove Presets button 1 Click the Main or More Options tab You see the available Printing Presets on the left 2 Place your cursor over one of the Printing Presets to view its list of settings 3 Click on a preset to change its settings or use any of the available options on the screen to control your printing presets 4 To choose a preset for printin...

Page 132: ...right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Printer Settings 3 Click the Maintenance tab You see the maintenance options 4 Click the Extended Settings button ...

Page 133: ...nter Software Windows Extended Settings Windows You can select from these settings on the Extended Settings window Print Mode Selects how print jobs are processed by the computer s or product s memory TrueType Font Lets you select how you want to print TrueType fonts Panel Settings Prioritizes settings from the product control panel or the printer driver software Skip Blank Page Ensures that your ...

Page 134: ...Increases print speed when printing is extremely slow or the print head stops during printing and other settings do not help Refine screening pattern Prints graphics with a finer screening pattern Always Use the Driver s Paper Source Setting Prints using the paper source setting in the printer driver rather than the setting in your application Barcode mode Reduces bleeding when printing barcodes o...

Page 135: ...er settings to prevent unauthorized changes 1 Do one of the following Windows 10 Click and select Settings Devices Printers scanners Select your product name and select Manage Printer properties Windows 8 x Navigate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Right click your product and select Printer properties Windows 7 Click and select Devices and Printe...

Page 136: ...ect Properties 2 Click the Optional Settings tab Note You can prevent access to the Optional Settings tab by changing the user or group permissions in the Security tab 3 Click Driver Settings You see this window 4 Select the checkbox for each setting you want to lock To lock all print settings select All Document Settings 5 Under Advanced Settings select the setting option you want to use for each...

Page 137: ...d Delete Lets you add or delete a customized text or image based watermark Settings Lets you select the size position color and other watermark settings Header Footer Off Prohibits headers or footers On Allows headers and footers Settings Lets you select the text and position for printing headers and footers Job Type Lets you select the Enable Normal Print Only checkbox so only the Normal Print op...

Page 138: ...r administrator for assistance 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click Select Printer Settings and click the Maintenance tab 2 Click the Printer and Option Information button 3 Select the Save Access Control Settings checkbox 4 Click the Settings button 5 Enter your user name and password ...

Page 139: ...s taskbar or click the up arrow and right click 2 Select Printer Settings You see the printer settings window 3 Select the print settings you want to use as defaults in all your Windows programs 4 Click OK These settings are now the defaults selected for printing You can still change them as needed for printing in any program session Changing the Language of the Printer Software Screens Parent top...

Page 140: ...ptions 4 Select the language you want to use as the Language setting 5 Click OK to close the printer software window The printer software screens appear in the language you selected the next time you access them Parent topic Selecting Default Print Settings Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software You can c...

Page 141: ...c update feature select the Never option 4 Click OK to exit Note If you choose to disable the automatic update feature you can check for updates manually Parent topic Printing with the Standard Epson Printer Software Windows Related tasks Checking for Software Updates Printing on a Mac with the Epson Standard Printer Software You can print with your product using any Mac printing program as descri...

Page 142: ... Printing from a Computer Selecting Basic Print Settings Mac Select the basic settings for the document or photo you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product as ...

Page 143: ...Note The print window may look different depending on the Mac OS version and the application you are using 5 Select the Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing ...

Page 144: ...print window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 7 Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Print Settings from the pop up menu ...

Page 145: ...actly match the name of your paper Check the paper type settings list for details 11 Select the Print Quality setting you want to use 12 13 Select any of the available print options Paper Source Options Mac Print Quality Options Mac Parent topic Printing on a Mac with the Epson Standard Printer Software Related references Paper or Media Type Settings Printing Software ...

Page 146: ... Cassette 2 Selects the paper in cassette 2 as the paper source Cassette 3 Selects the paper in cassette 3 as the paper source Cassette 4 Selects the paper in cassette 4 as the paper source Parent topic Selecting Basic Print Settings Mac Print Quality Options Mac You can select any of the available Print Quality options to fine tune the quality of your print Some settings may be unavailable depend...

Page 147: ...ay be accessible by selecting Page Setup from the File menu 1 Select the size of the paper you loaded as the Paper Size setting 2 Select the orientation of your document or photo as shown in the print window Note If you are printing an envelope select the icon Note You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop up menu and selecting a scaling optio...

Page 148: ...out Direction setting To print borders around each page on the sheet select a line setting from the Border pop up menu To invert or flip the printed image select the Reverse page orientation or Flip horizontally settings Parent topic Printing on a Mac with the Epson Standard Printer Software Managing Color Mac You can adjust the Color Matching and Color Options settings to fine tune the colors in ...

Page 149: ...ng on a Mac with the Epson Standard Printer Software Color Matching and Color Options Mac You can select from these settings on the Color Matching and Color Options menus Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management ColorSync Prints using standard color profiles for your product and paper to help match image...

Page 150: ...d select the Fix Red Eye setting to reduce or remove red eye in photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects ...

Page 151: ...led Finishing Options Mac Parent topic Printing on a Mac with the Epson Standard Printer Software Finishing Options Mac You can select any of the available options in the Finishing pop up menu Output Tray Select where printed jobs are output Sort Select how to sort print jobs with multiple copies Staple Select the staple location for printed documents Note The Staple option is available only when ...

Page 152: ...tware Selecting Double sided Printing Settings Mac You can print on both sides of the paper by selecting Two sided Printing Settings from the pop up menu on the print window Note Some options may be pre selected or unavailable depending on other settings you have chosen or if you are accessing the product over a network This screen may be different depending on the Mac OS version you are using 1 S...

Page 153: ...p menu to set up your double sided print job Long Edge binding Orients double sided printed pages to be bound on the long edge of the paper Short Edge binding Orients double sided printed pages to be bound on the short edge of the paper Parent topic Selecting Double sided Printing Settings Mac Selecting Printing Preferences Mac You can select printing preferences that apply to all the print jobs y...

Page 154: ...s Mac You can select from these settings on the Options or Driver tab Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper Skip Blank Page Ensures that your product does not print pages that contain no text or images Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating ...

Page 155: ...he optional finisher unit is installed Optional Paper Sources Select an optional paper source option if the optional high capacity input tray is installed Parent topic Selecting Printing Preferences Mac Printing Your Document or Photo Mac Once you have selected your print settings you are ready to print Click Print at the bottom of the print window Checking Print Status Mac Parent topic Printing o...

Page 156: ...ck the paused print job and click or Resume To pause printing for all queued print jobs click Pause or Pause Printer To display other printer information click Settings or Supply Levels Parent topic Printing Your Document or Photo Mac Printing with the Epson Universal Print Driver Windows You can print with the Epson Universal Print Driver using any Windows printing program as described in these s...

Page 157: ...l equipment installed on the product 1 Do one of the following Windows 10 Click and select Settings Devices Printers scanners Select EPSON Universal Print Driver and select Manage Printer properties Windows 8 x Navigate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Right click EPSON Universal Print Driver and select Printer properties Windows 7 Click and selec...

Page 158: ...pment installed on the product The product s settings and other information appears in the Current Printer Information area 4 Click OK Parent topic Printing with the Epson Universal Print Driver Windows Selecting Basic Print Settings Epson Universal Print Driver Windows Select the basic settings for the document or photo you want to print 1 Open a photo or document for printing ...

Page 159: ...ty for details 3 If necessary select EPSON Universal Print Driver as the printer you want to use Note You may also need to select Properties or Preferences to view your print settings You see the Main tab of your printer settings window Note For more information about a setting right click it and select Help 4 For the Paper Source setting select where you loaded the paper you want to print on ...

Page 160: ...black or shades of gray select the Grayscale setting 10 To print on both sides of the paper select one of the 2 Sided Printing settings 11 To print multiple pages on one sheet of paper or print one image on multiple sheets of paper select one of the settings in the Multi Page menu and select the printing options you want 12 To print multiple copies and arrange their print order select the Copies o...

Page 161: ...nted document or photo select the Reduce Enlarge Document checkbox and select one of these sizing options Select the Fit to Page option to size your image to fit the paper you loaded Select the size of the your document or photo as the Document Size setting and the size of your paper as the Output Paper setting If you want to center your image on the paper select the Center option Select the Zoom ...

Page 162: ...e the watermark Header Footer adds information such as the date and time to the top or bottom of your printout Note Click the Settings button to customize the text and location of the header or footer 4 To add a password to your print job select the Confidential Job checkbox then enter a password Confidential jobs are stored in the product s memory without being printed To print the job enter the ...

Page 163: ...d in the printer s memory Network printer search lets you search for and connect to a product on the network Job Arranger Lite lets you save your print job as a project that can be modified and combined with other print jobs Extended Settings lets you change a variety of print settings Print Queue displays all the print jobs in queue You can also cancel or restart print jobs Printer and Option Inf...

Page 164: ...dow Printer Control Language Lets you select the printer control language Graphics Mode Lets you select the mode by which to output PDL commands to the product TrueType Font Lets you select how you want to print TrueType fonts Panel Settings Prioritizes settings from the product control panel or the printer driver software Offset Settings Lets you make fine tune adjustments to the print position o...

Page 165: ...not enough memory on the product to collate your print job Parent topic Selecting Maintenance Options Epson Universal Print Driver Windows Selecting Default Print Settings Epson Universal Print Driver Windows When you change your print settings in a program the changes apply only while you are printing in that program session If you want to change the print settings you use in all your Windows pro...

Page 166: ...elp 2 Select the print settings you want to use as defaults in all your Windows programs 3 Click OK These settings are now the defaults selected for printing You can still change them as needed for printing in any program session Parent topic Printing with the Epson Universal Print Driver Windows Locking Printer Settings Epson Universal Print Driver Windows Administrators can lock some printer set...

Page 167: ...nt Driver and select Printer properties Windows 7 Click and select Devices and Printers Right click EPSON Universal Print Driver and select Printer properties Windows Vista Click and select Control Panel Click Printer under Hardware and Sound then right click EPSON Universal Print Driver and select Properties Windows XP Click Start and select Printers and Faxes Right click EPSON Universal Print Dr...

Page 168: ...dd or delete a customized text or image based watermark Settings Lets you select the size position color and other watermark settings Header Footer Off Prohibits headers or footers On Allows headers and footers Settings Lets you select the text and position for printing headers and footers Reserve Jobs Settings Select the Disable Reserve Jobs Settings checkbox to prevent a user from creating setti...

Page 169: ... 8 x Navigate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Right click EPSON Universal Print Driver and select Printer properties Windows 7 Click and select Devices and Printers Right click EPSON Universal Print Driver and select Printer properties Windows Vista Click and select Control Panel Click Printer under Hardware and Sound then right click EPSON Unive...

Page 170: ...170 You see this window 3 Click Network printer search 4 When you see the search results select Add found printers ...

Page 171: ...dd 6 Click Add to Printer Folder The selected printer or printers appear in the lower section of the screen 7 Select the checkbox next to the product you want to make your default printer if necessary 8 Click OK Parent topic Printing with the Epson Universal Print Driver Windows ...

Page 172: ... Options PostScript Printer Software Windows Selecting Default Print Settings PostScript Printer Software Windows Parent topic Printing from a Computer Selecting Basic Print Settings PostScript Printer Software Windows Select the basic settings for the document or photo you want to print The PostScript printer software supports plain paper printing on these paper and envelope sizes A4 8 3 11 7 inc...

Page 173: ... paper select one of the Print on Both Sides settings 6 To change the printing order of the pages select one of the Page Order settings 7 To print multiple pages on one sheet of paper adjust the Pages per Sheet setting 8 To create a folded booklet out of your photo or document select the Booklet option 9 Click the Paper Quality tab ...

Page 174: ...a setting 12 Select one of the following as the Color setting To print a color document or photo select the Color setting To print text and graphics in black only select the Black White setting Parent topic Printing with the PostScript PS3 Printer Software Windows Related references Paper or Media Type Settings Printing Software Paper Source Options Windows ...

Page 175: ...ICM Method setting to one of the ICM Handling options and select the ICM Intent setting you want to use 3 Adjust the Scaling setting to reduce or enlarge your document or photo by a specific percentage 4 Select the TrueType Font setting to determine font substitutes 5 Enable the Advanced Printing Features setting to allow detailed settings for printing features 6 Adjust the Pages Per Sheet Layout ...

Page 176: ...ttings you use in all your Windows programs you can select new default print settings 1 Do one of the following Windows 10 Click and select Settings Devices Printers scanners Select your product name and select Manage Printing preferences Windows 8 x Navigate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Right click your product name and select Print Preferenc...

Page 177: ...ware Windows Printing with the PostScript PS3 Printer Software Mac You can print with the PostScript PS3 printer software using any Mac printing program as described in these sections Note The PostScript printer software supports products that are connected via Ethernet If your product is connected via USB you will need to install the standard Epson printer software To download the standard Epson ...

Page 178: ...elect the basic settings for the document or photo you want to print The PostScript printer software supports plain paper printing on these paper and envelope sizes A4 8 3 11 7 inches 210 297 mm Letter 8 5 11 inches 216 279 mm No 10 4 1 9 5 inches 105 241 mm 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your scree...

Page 179: ...The print window may look different depending on the Mac OS version and the application you are using 5 Select the Two Sided Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing ...

Page 180: ...inting They may be accessible by selecting Page Setup from the File menu 7 Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Paper Feed from the pop up menu You see these settings 9 Select All Pages From or First Page From and select the paper source you want to print from ...

Page 181: ...181 10 Select Printer Features from the pop up menu You see these settings 11 Select a MediaType setting 12 Select Color from the Feature Sets pop up menu ...

Page 182: ... Setup Settings PostScript Printer Software Mac Selecting Print Layout Options PostScript Printer Software Mac Printing Your Document or Photo PostScript Printer Software Mac Selecting Page Setup Settings PostScript Printer Software Mac Depending on your application you may be able to select the paper size and orientation settings from the print window Note If you do not see these settings in the ...

Page 183: ...Mac Related tasks Selecting Basic Print Settings PostScript Printer Software Mac Selecting Print Layout Options PostScript Printer Software Mac You can select a variety of layout options for your document or photo by selecting Layout from the pop up menu on the print window To print multiple pages on one sheet of paper select the number of pages in the Pages per Sheet pop up menu To arrange the pr...

Page 184: ...nt only selected pages in a multi page document select an option from the Pages to Print pop up menu To adjust the order in which pages are printed select an option from the Page Order pop up menu To scale the image to fit on a specific paper size select the Scale to fit paper size checkbox and select a paper size from the Destination Paper Size pop up menu Parent topic Printing with the PostScrip...

Page 185: ...atch image colors select ColorSync Select one of the available Profile options to change the active color profile To use the product s default color matching select In printer Parent topic Printing with the PostScript PS3 Printer Software Mac Printing Your Document or Photo PostScript Printer Software Mac Once you have selected your print settings you are ready to print ...

Page 186: ...ter Software Mac Parent topic Printing with the PostScript PS3 Printer Software Mac Checking Print Status PostScript Printer Software Mac During printing you can view the progress of your print job control printing and check ink status 1 Click the printer icon when it appears in the Dock ...

Page 187: ...k the paused print job and click or Resume To pause printing for all queued print jobs click Pause or Pause Printer To display other printer information click Settings or Supply Levels Parent topic Printing Your Document or Photo PostScript Printer Software Mac Cancelling Printing Using the Product Control Panel If you need to cancel printing select Cancel on the LCD screen then select Cancel agai...

Page 188: ...apture Mac Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Starting a Scan from a Smart Device Parent topic Scanning Related tasks Scanning with Document Capture Pro or Document Capture Related topics Placing Originals on the Product Starting a Scan Using the Product Control Panel You can scan an image to a variety...

Page 189: ...ing Scan to options Network Folder FTP saves your scan file to a specified folder on a network Email lets you send scanned files through a pre configured email server Document Capture Pro lets you scan over a network using your saved job settings in Document Capture Pro or Document Capture Note You cannot use this option to scan an image to Document Capture or Document Capture Pro when your produc...

Page 190: ...ptions Parent topic Starting a Scan Related tasks Using Epson Scan to Cloud Using Presets Entering Characters on the LCD Screen Related topics Placing Originals on the Product Scanning to Email You can scan an original and email the scanned file using your product s control panel You need to have a preconfigured email server before you can scan to email You can enter email addresses directly on th...

Page 191: ...191 You see a screen like this 4 Select Email ...

Page 192: ...enter the email address for the recipient s and select OK 6 Select Scan Settings 7 Select File Format to choose the file format for your scan 8 Scroll down to change the Subject and File Name if necessary 9 Select any additional scan settings as necessary 10 Select Presets to save your scan settings Note Presets can be locked by an administrator If you cannot access or change this setting contact ...

Page 193: ...sing your product s control panel You can either enter the folder path directly on the product s control panel or select a folder from the Recipient tab Note Make sure the date and time are set correctly before using this feature 1 Place your original on the product for scanning Note To scan a double sided or multi page document place your originals in the ADF 2 Press the home button if necessary ...

Page 194: ...the folder location and select OK Enter other information as necessary Enter the folder path name for the Location setting in one of the following formats depending on the Communication Mode setting you selected SMB host name folder FTP ftp host name folder name Select an email address from any displayed frequent contacts 6 Select Scan Settings 7 Select File Format to choose the file format for yo...

Page 195: ...an Jobs with Document Capture Pro or Document Capture You can view change or add available default scan settings when you scan using the Document Capture Pro option on the product control panel You do this by accessing the scan jobs in the Document Capture Pro Windows or Document Capture Mac program 1 Start Document Capture Pro or Document Capture on a computer connected to the product 2 Click the...

Page 196: ...you want to assign to any of the pull down menus You can now use the added scan jobs when you scan from the product control panel 6 Click OK then click OK again Parent topic Starting a Scan Using the Product Control Panel Related topics Placing Originals on the Product Control Panel Scanning Options Select the options you want to use for scanning Note Not all options or settings may be available d...

Page 197: ... File Format JPEG Select for photos You can also select the Compression Ratio PDF Select for documents You can also select the Compression Ratio and PDF Settings TIFF Single Page Select for scanned files that you can print from a device Multi Page TIFF documents are scanned in black and white TIFF Multi Page Resolution 200dpi Select for documents 300dpi Select for photos 600dpi Select for highest ...

Page 198: ...r in the center of a document when copying a book or the shadows that appear around a document when copying thick paper On Remove Punch Holes Off Erase the binding holes on a document On ADF Continuous Scan Off Select On to scan a large number of originals placed in the ADF as one scanning job On Subject Enter a subject for your email Attached File Max Size Various sizes Select the maximum file si...

Page 199: ...the Epson website for use with Windows 10 S you must obtain software only from the Windows Store Windows 10 Click and select EPSON Epson Scan 2 Windows 8 x Navigate to the Apps screen and select Epson Scan 2 Windows other versions Click or Start and select All Programs or Programs Select EPSON Epson Scan 2 Epson Scan 2 Mac Open the Applications folder open the Epson Software folder and select Epso...

Page 200: ...200 You see an Epson Scan 2 window like this ...

Page 201: ...indows 10 S operating system you cannot use the software described in this section You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store 1 Open your scanning program and select its scanning option See your scanning program help for instructions 2 Select your product Note In certain progr...

Page 202: ...202 You see an Epson Scan 2 window like this ...

Page 203: ...twork as your Epson product If you have an NFC enabled device you can also scan with the Epson iPrint app by placing the device against the NFC mark on the front of the product 1 Download the Epson iPrint app from your device s app store or from Epson s website 2 Place your original on the product for scanning 3 Open the Epson iPrint app and select your product 4 Select the scan settings and scan ...

Page 204: ...igate to the Apps screen and select Document Capture Pro Windows other versions Click or Start and select All Programs or Programs Select EPSON Software Document Capture Pro Mac Open the Applications folder open the Epson Software folder and select Document Capture Select your product and click OK if necessary You see a window like this 2 Click the Scan icon ...

Page 205: ... See the Help information in Document Capture Pro or Document Capture for details 5 If you want to select detailed scan settings do one of the following Windows Click Detailed Settings Select any displayed scan settings you want to use and click OK Mac If you installed Epson Scan 2 close the Scan Settings window open the Scan menu at the top of the screen and select Displays the EPSON Scan Setup S...

Page 206: ...Parent topic Scanning Related topics Placing Originals on the Product Scanning in Epson Scan 2 Epson Scan 2 automatically scans your document and saves the scanned file in PDF format in your operating system s Documents or My Documents folder or opens it in your scanning program You can select settings preview and change the scanned file settings as necessary Note If you are using your Epson produ...

Page 207: ...207 You see this window ...

Page 208: ...ct the image type of your original and how you want it scanned as the Image Type setting 6 Select the Resolution setting you want to use for your scan 7 Click the Preview button Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window 8 Reinsert your original into the ADF if necessary 9 Select any of the additional settings that you want to use on the Main Settings t...

Page 209: ...tional scanning settings on the Epson Scan 2 Main Settings tab Not all adjustment settings may be available depending on other settings you have chosen Stitch Images When scanning double sided originals lets you lay out images from both sides of the original one scanned page Rotate Rotates the original image clockwise to the desired angle before scanning it Select Auto to allow your product to aut...

Page 210: ...pens the appearance of letters in text documents Auto Area Segmentation Makes black and white images clearer and text recognition more accurate by separating the text from the graphics Threshold Adjusts the level at which black areas in text and line art are delineated improving text recognition in OCR Optical Character Recognition programs Color Enhance Enhances the shades of the color you select...

Page 211: ...e PDF You can scan a document and save the text in a searchable PDF In a searchable PDF text is recognized using Optical Character Recognition OCR and then embedded in the scanned original Note The required Epson Scan 2 OCR Component is installed automatically when you install your product software If you install your scanner software programs individually be sure to also install this component if...

Page 212: ...anguage used in the document text is selected as the Text Language setting 11 Click OK 12 Confirm the File Name setting and select a Folder setting for your document 13 Click Scan The scanned image is saved as a searchable PDF Parent topic Scanning in Epson Scan 2 Related topics Placing Originals on the Product ...

Page 213: ...e same file allowing you to edit the images using a compatible program PDF pdf A document format that is readable by Windows and Mac systems using Adobe Reader Acrobat or other programs You can save multi page documents in one PDF file Searchable PDF pdf A document format that is readable by Windows and Mac systems using Adobe Reader Acrobat or other programs You can save multi page documents in o...

Page 214: ...reen post on the web 96 to 200 dpi Print fax convert to editable text OCR create searchable PDF 200 to 300 dpi Parent topic Scanning in Epson Scan 2 Scanning Special Projects Your product s scanning software offers various options to help you quickly complete special scan projects Scanning to a SharePoint Server or Cloud Service Scanning Multi Page Originals as Separate Files Parent topic Scanning...

Page 215: ...p information in Document Capture Pro or Document Capture for details 4 Click Scan You see a preview of your scan in the Document Capture Pro or Document Capture window 5 Click one of the cloud service Destination icons to choose where to save your scanned file Web Folder WebDAV Evernote Windows only Google Drive SugarSync ...

Page 216: ...g the Document Capture Pro option on the product control panel Parent topic Scanning Special Projects Scanning Multi Page Originals as Separate Files You can use Document Capture Pro Windows only to scan multi page originals as separate scanned files You indicate where you want the new scanned files to start by inserting a blank page or barcode between the pages of your original Note The settings ...

Page 217: ...t Capture Pro window 6 Open the File menu and select Batch Save 7 Click File Name Settings 8 Select Apply Job Separation and click Separation Settings 9 Select the method you used to separate the originals select a folder name specification and click OK 10 Select any other settings from the File Name settings window as necessary and click OK 11 Select any other settings from the Batch Save window ...

Page 218: ...ontrol panel Parent topic Scanning Special Projects Entering a User ID and Password for Scanning If you enabled Access Control on the product a user ID and password may be required to scan You can enter the user ID and password in Epson Scan 2 Note If you do not know the user ID or password contact your administrator for assistance 1 Start Epson Scan 2 2 Select Settings from the Scanner drop down ...

Page 219: ...locked by an administrator If you cannot access or change contacts contact your administrator for assistance You can create up to 2 000 contacts and contact groups combined including fax contacts 1 Press the home button if necessary 2 Select Settings 3 Select Contacts Manager 4 Select Add Edit Delete You see a screen like this 5 Select Add New 6 Select Add Contact ...

Page 220: ...r the fax number and select OK Select any other fax settings as necessary For an email contact select the Email Address field Use the displayed keyboard to enter the address and select OK For a network folder or FTP location select the Communication Mode field and select Network Folder SMB or FTP Then select the Location field use the displayed keyboard to enter the location and select OK Enter ot...

Page 221: ... standard Epson printer software visit epson com support U S epson ca support Canada or epson com jm support Caribbean and select your product Connecting a Telephone or Answering Machine Setting Up Fax Features Setting Up Contacts and Contact Groups Sending Faxes Receiving Faxes Checking Fax Status and Cancelling Fax Jobs Printing Fax Reports Connecting a Telephone or Answering Machine You must co...

Page 222: ...our product Note If you have a DSL or ISDN connection you must connect the appropriate DSL filter or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product Contact your DSL or ISDN provider for the necessary equipment ...

Page 223: ...223 DSL connection 1 Telephone wall jack 2 DSL filter 3 DSL modem ...

Page 224: ...224 ISDN connection 1 ISDN wall jack 2 Terminal adapter or ISDN router ...

Page 225: ...225 2 If you are connecting a telephone or answering machine to your product using a second phone cable remove the cap from the EXT port on your product ...

Page 226: ...ering machine s setting for the number of rings Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up Epson cannot guarantee compatibility with VoIP cable phone systems or fiberoptic digital services such as FIOS Parent topic Faxing Related references Cannot Receive Faxes with a Telephone Connected to Your Produ...

Page 227: ...lect the basic settings you need to use the product s fax features Using the Fax Setup Wizard Selecting the Line Type Setting the Number of Rings to Answer Parent topic Setting Up Fax Features Using the Fax Setup Wizard You can setup the product s basic fax settings using the Fax Setting Wizard This wizard is automatically displayed when the product is turned on for the first time You can also cha...

Page 228: ...mber you enter appears in the fax header on the faxes you send 9 On the Distinctive Ring Setting screen do one of the following If you have subscribed to a distinctive ring service from your telephone company select Proceed Select the ring pattern to use for incoming faxes or select On Go to step 12 If you do not have a distinctive ring service select Skip and go to the next step Note Distinctive ...

Page 229: ...select Proceed or press the back arrow to change the settings 13 On the Run Check Fax Connection screen select Start Checking and follow the on screen instructions to check the fax connection and print a report of the check result If there are any errors reported try the solutions on the report and run the check again Note If the Select Line Type screen appears select the correct line type If the ...

Page 230: ...230 1 Press the home button if necessary 2 Select Settings 3 Select General Settings 4 Select Fax Settings You see this screen 5 Select Basic Settings 6 Select Line Type 7 Select PBX ...

Page 231: ...etting the Number of Rings to Answer If you connect an external answering machine and select to receive faxes automatically make sure the Rings to Answer setting is correct The number of rings should be higher than the number of rings your answering machine is set to for answering a call Note This setting can be locked by an administrator If you cannot access or change this setting contact your ad...

Page 232: ...232 2 Select Settings 3 Select General Settings 4 Select Fax Settings You see this screen 5 Select Basic Settings 6 Scroll down and select Rings to Answer ...

Page 233: ...he product but the product can detect fax tones and start receiving faxes If you answer the phone and hear a fax tone check that the product has started receiving the fax then hang up the phone Parent topic Setting Up Basic Fax Features Selecting Advanced Fax Settings You can select a variety of advanced fax settings Note These settings can be locked by an administrator If you cannot access or cha...

Page 234: ...creen like this 5 Select the group of settings you want to change User Settings Fax Basic Settings Fax Send Settings Fax Receive Settings Fax Report Settings Fax Security Settings Fax Parent topic Setting Up Fax Features User Settings Fax Set options to customize the main fax screen ...

Page 235: ...matically correct errors in sent or received fax data Off Turns off Error Correction Mode ECM color faxes cannot be sent or received Dial Tone Detection On Automatically dials the number you enter for faxing when the product detects a dial tone Off Turns off automatic dial tone detection which may be necessary if the product is connected to a PBX Private Branch Exchange or a TA Terminal Adapter Ho...

Page 236: ...the same line and assign different ring patterns to each If you use this service select the number of rings for your fax number so your product can receive faxes on the correct number of rings Select All for phones lines that do not use this service Single Double Triple Double Triple Rings to Answer 1 to 9 Sets the number of rings before your product receives a fax If Receive Mode is set to Auto a...

Page 237: ...ions Description Auto Rotation Off Sends an A4 or letter size document that is placed long edge first into the ADF as an A3 size fax On Quick Memory Send Off Sends the first page of a multi page document as soon as it finishes scanning Select this option to decrease the amount of time it takes to fax a document On Batch Send Off Sorts outgoing faxes by recipient in the product s memory and then se...

Page 238: ...ted saved or forwarded Conditional Save Forward Sets up conditions to save forward or print received faxes Select Enable to enable a condition Select the arrow icon to enter conditions and other settings Common Settings Inbox Settings Sets up what happens when the fax memory is full or sets up a password for the inbox Forward Settings Specifies a subject when forwarding a fax to an email address P...

Page 239: ...also select the Binding Margin Off Print Start Timing All Pages Received Prints incoming faxes after the product receives all of the pages of the document First Page Received Prints incoming faxes as soon as the product receives the first page of the document Collation Stack On Select On to print incoming faxes so that the pages are stacked in the correct page order When the product is low on memo...

Page 240: ...leted fax jobs exceeds 30 the fax log prints before the specified time Attach Fax Image to Report Off Does not include an image on the Transmission Report On Large Image Prints a Transmission Report that includes the upper part of the first page of the sent document On Small Image Prints a Transmission Report that includes a reduced size of the entire first page of the sent document Report Format ...

Page 241: ... sent or received fax data remaining in your product s memory Clear backup data if you are giving away or disposing of your product Parent topic Selecting Advanced Fax Settings Setting Up the Fax Utility Windows You can set up the FAX Utility for Windows for use with your product Note Before using the FAX Utility for Windows make sure you have set up the fax features on your product using the prod...

Page 242: ...242 The first time you use the FAX Utility you see this introduction window 3 Read about the FAX Utility and click Close at the bottom of the window ...

Page 243: ...ansfer your product s fax settings to the FAX Utility Note For detailed information click Help or Open Online Help Parent topic Setting Up Fax Features Setting Up Fax Features Using the Fax Utility Mac You can set up your fax header and select your fax settings using the FAX Utility for Mac ...

Page 244: ...rompts that appear on the screen to enter your fax header information and select your fax settings Note For detailed information select the FAX Utility icon Parent topic Setting Up Fax Features Setting Up Contacts and Contact Groups You can set up a list of contacts and their fax numbers so you can quickly select them for faxing You can also set up contact groups to send a fax message to multiple ...

Page 245: ...Contacts can be locked by an administrator If you cannot access or change contacts contact your administrator for assistance Creating a Contact Editing or Deleting a Contact Creating a Contact Group Editing or Deleting a Contact Group Parent topic Setting Up Contacts and Contact Groups Creating a Contact You can create a list of contacts to save frequently used fax numbers Note You can create up t...

Page 246: ...246 You see a screen like this 3 Select the Recipient tab ...

Page 247: ...247 You see a screen like this 4 Select Add New 5 Select Add Contact 6 Select the number you want to use for the contact you are adding ...

Page 248: ...Fax Number field Use the numeric keypad on the LCD screen to enter the fax number You can enter up to 64 characters Note If necessary enter an outside line access code such as 9 at the beginning of the fax number If the access code has been set up in the Line Type setting enter the pound sign instead of the code 10 Set any additional settings if necessary 11 Select OK Parent topic Setting Up Conta...

Page 249: ...249 1 Press the home button if necessary 2 Select Fax You see a screen like this 3 Select the Recipient tab 4 Select the icon next to the contact you want to edit or delete ...

Page 250: ...nt to change enter the correct information and select OK When you finish editing select OK Parent topic Setting Up Contacts Using the Product Control Panel Creating a Contact Group You can create a group of contacts so that you can easily send faxes to multiple recipients Note You can create up to 2 000 contacts and contact groups combined 1 Press the home button if necessary 2 Select Fax ...

Page 251: ...251 You see a screen like this 3 Select the Recipient tab 4 Select Add New 5 Select Add Group ...

Page 252: ...he displayed keyboard to enter a word to use when searching for a group up to 30 characters and select OK This field is optional 9 Select Contact s Added to the Group You see your contacts list 10 Select the number next to each contact you want to include in your group A check mark appears next to each selected contact 11 Select Close to return to the previous screen 12 Select OK Parent topic Sett...

Page 253: ...xisting contact group to add or delete entries You can also delete the entire contact group 1 Press the home button if necessary 2 Select Fax You see a screen like this 3 Select the Recipient tab 4 Select the icon next to the group you want to edit or delete ...

Page 254: ...ur group 7 To add or delete a contact select the check mark next to it 8 Select Close to return to the previous screen 9 Select OK Parent topic Setting Up Contacts Using the Product Control Panel Importing Contacts Using the Fax Utility Windows You can edit contacts stored in your product and import contacts from your Windows Address Book to the PC FAX Phone Book in the FAX Utility for Windows ...

Page 255: ...ows 8 x Navigate to the Apps screen Windows other versions Click or Start Programs or All Programs EPSON Software 2 Select FAX Utility The first time you use the FAX Utility you see this introduction window 3 Read about the FAX Utility and click Close at the bottom of the window ...

Page 256: ...ontacts 5 Do one of the following To edit a contact select it in the list and click the icon To delete a contact select it in the list and click the icon 6 To import fax numbers from your Windows Address Book into the FAX Utility PC FAX Phone Book select Edit PC FAX Phone Book ...

Page 257: ...ax Utility Mac You can set up your speed dial and group dial lists using the FAX Utility The utility also lets you import fax numbers from the MacAddress Book and back up fax numbers to your product s memory Note You can create up to 60 speed dial and group dial entries combined 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select the FA...

Page 258: ...258 You see this window 3 Select your FAX product in the Printer list 4 Select Speed Dial Group Dial List You see this window ...

Page 259: ...dress book click the icon 9 When you are finished click the icon to save the entries to your product s memory Parent topic Setting Up Contacts and Contact Groups Related topics Setting Up Contacts and Contact Groups Sending Faxes See these sections to send faxes using your product Sending Faxes from the Product Control Panel Sending Faxes Using the Fax Utility Windows Sending Faxes Using the Fax U...

Page 260: ...black and white fax to up to 200 recipients at a time or send a color fax to one recipient at a time If your recipient s fax machine does not print in color your fax is automatically sent in black and white 1 Place your original on the product for faxing 2 Press the home button if necessary 3 Select Fax You see a screen like this Note To fax a double sided document place your document in the ADF a...

Page 261: ...elect the recipient you want to delete and select Remove 5 If you need to change any fax settings select the Fax Settings tab and select your settings 6 If you want to preview your fax in black and white on the LCD screen select Preview If the preview looks incorrect select Retry reposition the document or change the fax settings and repeat this step Note If you do not touch the preview screen for...

Page 262: ...lass Various sizes Sets the size for a document placed on the scanner glass Original Type Text Specifies the document type of your originals and adjusts the quality of your copies Text Image Photo Color Mode Color Selects whether to scan images in color or black and white B W Resolution Standard Adjusts the scan resolution and print quality of outgoing faxes Fine Super Fine Ultra Fine Density Vary...

Page 263: ...s setting when sending a color fax or sending a fax to multiple recipients On Priority Send Off Select On to send the current fax before other faxes waiting to be sent On Send Fax Later Off Select On to send the current fax at a selected time On Add Sender Information Off Includes a header your phone number or a destination list in the selected location on your outgoing faxes Outside of Image Insi...

Page 264: ... black and white when you use this option 1 Place your original on the product for faxing 2 Press the home button if necessary 3 Select Fax You see a screen like this 4 Enter a fax number or select a recipient 5 Select the Fax Settings tab 6 Select Send Fax Later 7 Select On 8 Select Time use the displayed keypad on the LCD screen to enter your desired time and select OK ...

Page 265: ...s Related tasks Checking Fax Status and Cancelling Fax Jobs Selecting the Date and Time Related topics Placing Originals on the Product Setting Up Contacts and Contact Groups Sending a Stored Fax You can store up to 10 scanned documents up to 100 black and white pages and send them whenever necessary Note If you try to store more than 10 jobs or 100 pages they overwrite previously stored documents...

Page 266: ...ssary 7 Select Store Your document is scanned stored and briefly previewed 8 When you are ready to send the document press the home button if necessary and select Fax Box 9 Select Stored Documents 10 Select the stored fax job you want to send 11 Select Start Sending Parent topic Sending Faxes from the Product Control Panel ...

Page 267: ...eviously stored documents Be sure to check how many fax jobs are stored before storing additional jobs 1 Place your original on the product for faxing 2 Press the home button if necessary 3 Select Fax Box 4 Select Polling Send Board 5 Select Polling Send 6 Select your settings if necessary 7 Select Add Document 8 Select Store Your document is scanned and stored until you overwrite or delete it Not...

Page 268: ...ering the destination fax number 4 Select Fax on the LCD screen 5 Select Fax Settings and select any settings as necessary Note Your product now communicates with the recipient s fax machine Do not hang up the telephone 6 When you hear a fax tone select Send to start sending the fax Note If your recipient s fax machine does not print in color your fax is automatically sent in black and white 7 Han...

Page 269: ... or Character Density settings click the Preferences or Properties button Note If you see a Setup Printer or Options button click it Then click Preferences or Properties on the next screen For more information about selecting fax print settings click Help 4 Select the Page Range as necessary Leave the Number of copies set to 1 5 Click Print or OK ...

Page 270: ...270 If you re faxing for the first time you see a window like this one 6 Enter your sender information so that recipients can identify the origin of the fax Then click OK to save the sender information ...

Page 271: ...ng the Epson FAX Utility click Help 8 Select a cover sheet and enter a subject and message then click Next 9 Click Send to transmit your fax Parent topic Sending Faxes Sending Faxes Using the Fax Utility Mac You can send a fax from a Mac printing program using the FAX Utility You can fax up to 100 pages at a time including a cover sheet 1 Open the file you want to fax ...

Page 272: ...your application s help utility for details 3 Select your product FAX option as the Printer setting 4 If necessary click the arrow next to the Printer setting or the Show Details button to expand the print window 5 Select the number of pages you are faxing as the Pages setting Note Leave the Copies setting set to 1 6 Select Recipient Settings from the pop up menu ...

Page 273: ...following to choose your recipient Select a name or group from the Recipient List Enter a name company and fax number and click the button Click the icon and select a recipient from your address book 8 Select Fax Settings from the pop up menu ...

Page 274: ... receive faxes with your product Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Forwarding Received Faxes Receiving a Fax by Polling Saving and Viewing Received Faxes Selecting Received Fax Options Using the Fax Utility Windows Parent topic Faxing Fax Reception Your product will automatically receive and print faxes when you set the Receive Mode to Auto ...

Page 275: ...eneral Settings Fax Settings Basic Settings Receive Mode If an answering machine is connected make sure the product s Rings to Answer setting is set higher than the number of rings your answering machine is set to answer a call For example if the answering machine is set to pick up on the fourth ring set the product to pick up on the fifth ring or later Parent topic Receiving Faxes Related referen...

Page 276: ...x machine or convert the faxes into PDF documents and forward them to a shared folder on the network or to an email address Forwarded faxes are deleted from the product s memory Before using this feature make sure the date and time are set correctly the forwarding destination is set up in the contact list and the email server settings are configured 1 Press the home button if necessary 2 Select Se...

Page 277: ...tically before forwarding it select Yes and Print 10 Select Add Entry and select the forwarding destination from the contacts list 11 Select Close 12 Confirm the displayed forwarding destinations and select Close 13 Under Options When Forwarding Failed select whether you want to print the faxes or save them in the printer s inbox if forwarding received faxes fails Parent topic Receiving Faxes ...

Page 278: ...e polling to receive a fax from a fax information service that uses audio guidance 1 Press the home button if necessary 2 Select Fax You see a screen like this 3 Select Menu 4 Set Polling Receive to On 5 Select Close 6 Enter the fax number you expect to receive the fax from 7 Select Polling to start receiving the fax Parent topic Receiving Faxes ...

Page 279: ...r If you cannot access the inbox contact your administrator for assistance 1 Press the home button if necessary 2 Select Settings 3 Select General Settings 4 Select Fax Settings You see a screen like this 5 To save received faxes select Receive Settings Save Forward Settings Unconditional Save Forward and set Save to Inbox to On 6 Press the home button 7 Select Fax Box ...

Page 280: ...Menu 11 Select one of the printing or deleting options and follow the on screen instructions Note Delete faxes after you print or view them to free up the product s memory When the memory is full you can only forward or print incoming faxes Parent topic Receiving Faxes Selecting Received Fax Options Using the Fax Utility Windows You can select options for use with received faxes using the FAX Util...

Page 281: ...281 The first time you use the FAX Utility you see this introduction window 3 Read about the FAX Utility and click Close at the bottom of the window ...

Page 282: ...received faxes on this computer 5 Select the destination folder and other options and click OK You return to the FAX Utility window 6 To receive notifications when received faxes arrive in the selected destination folder on your computer select Notify me if new faxes exist in forwarding folders ...

Page 283: ...g Fax Status and Cancelling Fax Jobs You can check the status of current received saved or sent fax jobs on the product control panel You can also cancel sending current fax jobs 1 Select Job Status You see a screen like this 2 Do one of the following To check the status of current fax jobs select the fax job you want to check on the Active tab To cancel a job select Cancel ...

Page 284: ... to the product s memory Parent topic Faxing Printing Fax Reports You can print several types of fax reports or view the fax log on the LCD screen You can also print the fax log automatically by turning on the Fax Log Auto Print setting 1 Press the home button if necessary 2 Select Fax You see a screen like this 3 Select Menu 4 Select the fax report you want to print or select Fax Log to view the ...

Page 285: ...h polling Fax Log View or print a report on recent fax transmissions Stored Fax Documents Print a list of the fax jobs currently stored in the product s memory Fax Settings List Print a list of the current fax communication settings Conditional Save Forward List Print a list of the current conditional save forward settings Protocol Trace Print a detailed report for the previously sent or received ...

Page 286: ...the LCD Screen Transferring Files on a USB Device Connecting a USB Device Connect a USB device or its USB cable to the USB port on the front of the product Note Epson cannot guarantee the compatibility of your device Make sure the files on the device are compatible with the product USB Device Photo File Specifications Parent topic Using External USB Devices with Your Product Related tasks Disconne...

Page 287: ...th a USB device follow these steps to remove it 1 If your product is connected to your computer using a USB cable do one of the following Windows Open the My Computer Computer This PC or Windows Explorer utility Then right click the name of your USB device listed as a removable disk and select Eject Mac Drag the removable disk icon for your USB device from the desktop into the trash Caution Do not...

Page 288: ...D screen 1 Press the home button if necessary 2 Select Memory Device 3 Select JPEG You see a screen like this Note If you have more than 999 JPEG images on your device the images are divided into groups and you must first select the group you want to display 4 Do one of the following to select your photos In Tile View select the thumbnail images of the photos you want to print ...

Page 289: ... the LCD screen and use the on screen keypad 8 When you are ready to print select the Print icon Note To cancel printing select Cancel on the LCD screen then select Cancel again to confirm Print Setting Options JPEG Mode Parent topic Viewing and Printing from the LCD Screen Print Setting Options JPEG Mode Select the print settings you want to use when printing a JPEG from a USB device Note Not all...

Page 290: ...t multiple copies of a multi page document in unordered groups Eject Paper Choose if you want printouts ejected offset for each set of copies Staple Select the staple location Quality Standard Provides good quality for most prints Best Provides the highest quality for special prints Date Various date formats Prints the date the photo was taken on the photo in the format you select Fix Photo Variou...

Page 291: ...d print TIFF or PDF files from a USB flash drive 1 Press the home button if necessary 2 Select Memory Device 3 Select TIFF or PDF You see a list of the available files 4 Select the file you want to print To view information about the file select the arrow icon at the end of the file name 5 Do the following as necessary To print more than one copy use the numeric keypad on the control panel or sele...

Page 292: ...ent Change the order of the photos displayed on the LCD screen Paper Setting Various paper size and type settings Select the paper source that you want to use Layout 1 up Print one photo per page 20 up Print 20 photos per page Index Print numbered photo thumbnails with date information Fit Frame On Automatically crops the photo to fit into the selected photo layout Off Turns off automatic cropping...

Page 293: ...y Standard Provides good quality for most prints Best Provides the highest quality for special prints Print Order Select the printing order for multi page documents Date Various date formats Prints the date the photo was taken on the photo in the format you select Displayed when the optional finisher unit is installed Parent topic Printing TIFF and PDF Files Print Setting Options PDF Mode Select t...

Page 294: ...e settings Select the paper source that you want to use 2 Sided Off Two sided printing is off On Two sided printing is on Binding Position Select the binding position for the document Print Order Select the printing order for multi page documents B W Prints a color photo in black and white Auto Automatically detects whether the photo is in color or black and white Advanced settings ...

Page 295: ...lect the staple location Displayed when the optional finisher unit is installed Parent topic Printing TIFF and PDF Files Transferring Files on a USB Device You can transfer files to and from a USB device inserted into the USB port on the front of your product Setting Up File Sharing for File Transfers from Your Computer Transferring Files from a USB Device to Your Computer Parent topic Using Exter...

Page 296: ...be locked by an administrator If you cannot access these settings contact your administrator for assistance 1 Press the home button if necessary 2 Select Settings 3 Select General Settings 4 Select Printer Settings 5 Select Memory Device You see a screen like this 6 Select Enable Parent topic Transferring Files on a USB Device ...

Page 297: ...the removable disk icon Mac with a USB connection Look for the removable disk icon on your desktop then select it Mac with a network connection Select the hard drive icon on your desktop or select Computer from the Go menu select your product in the SHARED section of the sidebar you may need to widen the sidebar to see the name and select the USBSTORAGE icon 4 Select the folder that contains your ...

Page 298: ...x Status Purchase Epson Ink Cartridges and Maintenance Box Removing and Installing Ink Cartridges Replacing the Maintenance Box Replacing the Optional Staple Cartridge Check Cartridge and Maintenance Box Status Your product and its software will let you know when an ink cartridge is low or expended or when the maintenance box needs to be replaced Checking Ink Status on the LCD Screen Checking Ink ...

Page 299: ...Cartridges Replacing the Maintenance Box Checking Ink and Maintenance Box Status with Windows You can check your ink cartridge or maintenance box status at any time using a utility on your Windows computer 1 To check your status access the Windows Desktop and double click the icon for your product in the right side of the Windows taskbar or click the up arrow and double click Then click Details ...

Page 300: ...any of the ink cartridges installed in the product is broken incompatible with the product model or improperly installed Epson Status Monitor will not display an accurate ink status Parent topic Check Cartridge and Maintenance Box Status Related tasks Removing and Installing Ink Cartridges Replacing the Maintenance Box ...

Page 301: ...the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 2 Select EPSON Status Monitor You see this window 3 Do the following as necessary You can update the ink cartridge and maintenance box status by clicking Update ...

Page 302: ...800 GO EPSON 800 463 7766 in the U S or 800 807 7766 in Canada Note We recommend that you use genuine Epson maintenance boxes and cartridges and do not refill them The use of other products may affect your print quality and could result in printer damage Part of the ink from the included set of cartridges is used for charging the printer Yields vary considerably based on images printed print setti...

Page 303: ...our old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out Do not open ink cartridge packages until you are ready to install the ink Cartridges are vacuum packed to maintain reliability If an ink cartridge is low or expended a message appears on your product s LCD screen Note which ink cartridge needs to be replaced Select How To and fol...

Page 304: ...to print Warning If ink gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out and see a doctor right away Keep ink cartridges out of the reach of children 4 Insert the new cartridge and push it all the way in until it clicks into place 5 Close the ink cartridge cover The product starts charging ...

Page 305: ...acing the Maintenance Box Make sure you have the replacement maintenance box handy before you begin Caution Do not reuse a maintenance box that has been removed and left uninstalled for more than a week Keep the maintenance box away from direct sunlight If the maintenance box is full a message appears on your product s LCD screen Select How To and follow the steps on the LCD screen to replace the ...

Page 306: ...h spit it out and see a doctor right away Keep the maintenance box out of the reach of children and do not drink the ink 4 Remove the new maintenance box from its package Caution Do not touch the areas shown below on the maintenance box 5 Insert the new maintenance box and push it all the way in 6 Close the maintenance box cover H 7 Close the front cover L When the home screen appears maintenance ...

Page 307: ...it You can purchase genuine Epson accessories at epson com U S sales or epson ca Canadian sales You can also purchase accessories from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 in the U S or 800 807 7766 in Canada 1 Open the front cover of the finisher unit 2 Remove the staple cartridge holder ...

Page 308: ...rom the holder Note You can remove the staple cartridge from the holder only when it is empty 4 Insert the new staple cartridge into the holder as shown and push it down firmly 5 Insert the staple cartridge holder back into the finisher unit and push until it clicks into place ...

Page 309: ...309 6 Close the front cover of the finishing unit Parent topic Replacing Ink Cartridges and Maintenance Boxes Related references Optional Accessories and Replacement Parts ...

Page 310: ...int head nozzles Cleaning uses ink so clean the nozzles only if print quality declines You can check for clogged nozzles before you clean them so you don t clean them unnecessarily Note You cannot clean the print head if an ink cartridge is expended and may not be able to clean it when a cartridge is low You must replace the cartridge first Checking the Nozzles Using the Product Control Panel Clea...

Page 311: ...311 You see a screen like this 6 Select Print Head Nozzle Check ...

Page 312: ...312 You see a screen like this 7 Select the paper cassette you want and select OK The nozzle pattern prints ...

Page 313: ...s and repeat the process as necessary Caution Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print If you don t see any improvement after cleaning the print head up to 4 times wait at least 6 hours without printing Then try cleaning the print head again If quality still does not improve one of the ink cartridges may be old or damaged and needs ...

Page 314: ... the print head using the control panel on your product 1 Make sure there are no errors on the LCD screen 2 Load a few sheets of plain paper into one of the paper cassettes 3 Press the home button if necessary 4 Select Settings 5 Select Maintenance You see a screen like this 6 Select Print Head Cleaning ...

Page 315: ... to print 8 Select Yes to print a nozzle check pattern If you don t see any improvement after cleaning the print head up to 4 times wait at least 6 hours without printing Then try cleaning the print head again If quality still does not improve one of the ink cartridges may be old or damaged and needs to be replaced Parent topic Print Head Maintenance Related tasks Checking the Nozzles Using the Pr...

Page 316: ...t Cleaning Your Product To keep your product working at its best you should clean it several times a year Caution Do not use a hard brush alcohol or paint thinner to clean the product or you may damage it Do not use oil or other lubricants inside the product or let water get inside it 1 Turn off the product 2 Unplug the power cord 3 Disconnect any connected cables ...

Page 317: ...soft lint free cloth microfiber is recommended moistened with a little glass cleaner You can also use the cleaner tool stored inside the front cover of the product Caution Do not spray glass cleaner directly on the glass and do not press the glass surface with any force ...

Page 318: ...318 5 Open the interior of the document cover ...

Page 319: ... use liquid or chemical cleansers Parent topic Cleaning and Transporting Your Product Moving or Transporting Your Product If you need to move or transport your product contact Epson support or an authorized Epson service provider or technician Caution At least four people are required to move the product Parent topic Cleaning and Transporting Your Product Related references Where to Get Help ...

Page 320: ...lems Solving Copy Quality Problems Solving Paper Problems Solving Problems Printing from a Computer Solving PostScript Printing Problems Solving Page Layout and Content Problems Solving Print Quality Problems Solving Scanning Problems Solving Scanned Image Quality Problems Solving Faxing Problems Solving USB Device Problems Uninstall Your Product Software Where to Get Help Viewing the Help Screen ...

Page 321: ...ck for errors by selecting Job Status Printer Status Note If the LCD screen is dark press the screen to wake the product from sleep mode LCD screen message Condition solution Printer error Turn the power off and on again For details see your documentation Turn the product off and then back on again If the error persists check for and remove any jammed paper or protective materials from the product...

Page 322: ...idge s No dial tone detected Make sure the phone cable is connected correctly and the phone line works If you connected the product to a PBX Private Branch Exchange phone line or Terminal Adapter change the Line Type setting to PBX If you still cannot send a fax turn off the Dial Tone Detection setting Turning off the Dial Tone Detection setting may cause the product to drop the first digit of a f...

Page 323: ...g a USB cable and try downloading the Firmware Update from the Epson support site If you need help contact Epson for support Parent topic Solving Problems Related references Where to Get Help Related tasks Accessing the Web Config Utility Checking for Software Updates Selecting the Line Type Connecting a Telephone or Answering Machine Removing and Installing Ink Cartridges Related topics Wi Fi or ...

Page 324: ... fax was already deleted 110 The job was printed 1 sided because the loaded paper does not support 2 sided printing 111 Available memory is running low Reduce the size of the print job 120 Cannot communicate with a server using an open platform Check the server or network for errors 130 Collated printing has failed due to a lack of available memory Reduce the size of the print job or change the co...

Page 325: ... the specified recipients Print a fax log to check which recipients failed to receive the fax If the Save Failure Data setting is turned on you can resend a fax by selecting Job Status in the Job Status menu 301 401 There is not enough storage space available to save the data in the external memory device Clear space on the device or use a different device 302 402 The external memory device is wri...

Page 326: ...d check the settings You can also print a network status sheet to check the network connection 324 A file with the same name already exists in the specified folder for scanning Delete the duplicate file or change the file name prefix From the Home screen select Scan Scan Settings File Settings 325 326 There is not enough storage space available in the specified folder Increase the storage space in...

Page 327: ...heck the Save Forward Destination setting You can also print a network status sheet to check the network connection 425 There is not enough storage space available in the forwarding destination folder for faxing Increase the storage space 428 The destination for faxing was wrong or the destination does not exist From the Home screen select Settings General Settings Fax Settings Receive Settings Sa...

Page 328: ... any interface cables connected to your product 2 Load plain paper in the product 3 Press the home button if necessary 4 Select Settings 5 Select Maintenance You see a screen like this 6 Select Print Head Nozzle Check ...

Page 329: ... problem you may have could be caused by your computer cable software or selected settings Check the other solutions in this book or try uninstalling and reinstalling your printer software If the page prints but the nozzle check pattern has gaps clean the print head If the page does not print the product may have a problem Check the other solutions in this manual If they do not work contact Epson ...

Page 330: ...t control panel you can reset them to their factory defaults You can choose which settings to reset or reset them all Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the home button if necessary 2 Select Settings 3 Select General Settings 4 Select System Administration Enter the administrator password...

Page 331: ...ettings Resets all settings for faxing Clear All Data and Settings Resets all control panel settings including the contacts list You see a confirmation screen 7 Select Yes to reset the selected settings Select No if you want to cancel the operation Parent topic Solving Problems Solving Setup Problems Check these sections if you have problems while setting up your product Product Does Not Turn On o...

Page 332: ...ircuit Breaker Noise After Ink Installation If you hear noises from your product after installing ink check the following The first time you install the ink cartridges the product must charge its print head Wait until charging finishes before you turn off the product or it may charge improperly and use excess ink the next time you turn it on If the product s print head stops moving or making noise...

Page 333: ...Note Breakdown or repair of this product may cause loss of fax and network data and settings Epson is not responsible for backing up or recovering data and settings during or after the warranty period We recommend that you make your own backup or print out your fax and network data and settings Product Cannot Connect to a Wireless Router or Access Point Network Software Cannot Find Product on a Ne...

Page 334: ...documentation to add the address to the list If your router or access point does not broadcast its network name SSID follow the instructions that came with your product to enter your wireless network name manually If your router or access point has security enabled determine the kind of security it is using and any required password or passphrase for connection Then make sure to enter the exact WE...

Page 335: ...ing the instructions in your router documentation Note If you are reading these instructions online you will lose your Internet connection when you initialize your router so note the next step before initializing it 4 Download your product software from the Epson website or contact your system administrator If you have replaced your router reinstall your product software to connect to the new rout...

Page 336: ...and 5 GHz mode If your router uses a single network name SSID for both the 2 4 GHz and 5 GHz band give each band its own network name SSID instead such as Home Network 2 4 GHz and Home Network 5 GHz See your router documentation or contact your internet service provider for instructions Parent topic Solving Network Problems Related concepts Uninstall Your Product Software Cannot Print Over a Netwo...

Page 337: ... panel within 2 minutes of pressing the WPS button on your router Check your wired LAN router or access point to see if the LED for the port to which your product is connected is on or flashing If the link LED is off try the following Make sure the Ethernet cable is securely connected to your product and to your router access point switch or hub Try connecting your product to a different port or a...

Page 338: ...restart it If Epson Scan 2 cannot restart turn off your product turn it back on and try restarting Epson Scan 2 again Check the scanner setting and reset the connection if necessary using Epson Scan 2 Utility Windows 10 Click select EPSON Epson Scan 2 Utility Make sure your product is selected If necessary select the Other tab and click Reset Windows 8 x Navigate to the Apps screen select EPSON an...

Page 339: ...u cannot make copies Check the LCD screen for any errors and follow the onscreen instructions to clear the error Parent topic Solving Copying Problems Related references Paper Jam Problems Related tasks Setting User Feature Restrictions Access Control Product Makes Noise But Nothing Copies If your product makes a noise but nothing copies try these solutions Run a nozzle check to see if any of the ...

Page 340: ...nside of the ADF Do not load originals above the arrow mark on the ADF edge guide Parent topic Solving Copying Problems Related references Automatic Document Feeder ADF Specifications Related tasks Placing Originals in the Automatic Document Feeder Cleaning Your Product Solving Copy Quality Problems Check these sections if your copies have a quality problem Copies Have Incorrect or Faint Colors Po...

Page 341: ...DF make sure the edge guides are against the edges of the paper When placing originals on the scanner glass make sure the original is placed correctly for scanning Align the corner of the original with the corner indicated by the symbol on the scanner glass If necessary move the original away from the edges of the scanner glass slightly Clean the scanner glass and ADF Make sure the paper is loaded...

Page 342: ...ns for your product If paper jams when you print on both sides of the paper try loading fewer sheets For best results follow these guidelines Use new smooth high quality paper that is not curled creased old too thin or too thick Load paper in the cassette printable side down Follow any special loading instructions that came with the paper Parent topic Solving Paper Problems Related references Pape...

Page 343: ... in this manual Nothing Prints Product Icon Does Not Appear in Windows Taskbar Printing is Slow Parent topic Solving Problems Nothing Prints If you have sent a print job and nothing prints try these solutions Make sure your product is turned on Make sure any interface cables are connected securely at both ends If you connected your product to a USB hub make sure it is a first tier hub If it still ...

Page 344: ...ht click your product name select Printing Preferences and select your product name again if necessary Windows Vista Click select Control Panel and click Printer under Hardware and Sound Right click your product name select Printing Preferences and select your product name again if necessary Windows XP Click Start and select Printers and Faxes Or open the Control Panel select Printers and Other Ha...

Page 345: ...et the product rest with the power on for 30 minutes then try printing again For the fastest printing select the following settings in your product software Make sure the paper type setting matches the type of paper you loaded Turn on any high speed settings in your product software Select a lower print quality setting Windows Click the Maintenance or Utility tab select Extended Settings or Speed ...

Page 346: ...ipt Windows Parent topic Solving Problems Nothing Prints Using the PostScript Printing Software If your document doesn t print try these solutions Make sure your product is turned on and connected to your computer Make sure the Printing Language in the Settings menu is set to Auto or PS3 Make sure your product is selected as the printer in your printing program Parent topic Solving PostScript Prin...

Page 347: ...Printer Properties PostScript Windows You can access the printer properties to view and change product settings 1 Do one of the following Windows 10 Click and select Settings Devices Printers scanners Select your product name and select Manage Printer properties Windows 8 x Navigate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Right click the postscript drive...

Page 348: ...on settings in your printing application Turn off the Mirror Image Flip horizontally or Reverse page orientation settings in your printer software This option has different names depending on your operating system version Parent topic Solving Page Layout and Content Problems Related tasks Selecting Additional Print Options Windows Selecting Print Layout Options Mac Too Many Copies Print Make sure ...

Page 349: ...trol Panel Cleaning the Print Head Using the Product Control Panel Selecting Basic Print Settings Windows Selecting Extended Settings Windows Selecting Basic Print Settings Mac Selecting Printing Preferences Mac Incorrect Margins on Printout If your printed page has incorrect margins try these solutions Make sure you selected the correct paper size settings in your printing program and printer sof...

Page 350: ...sure your paper is positioned correctly for feeding into the printer Clean the scanner glass and document cover If the edges of a copy are cropped slightly move the original away from the edges of the scanner glass You can use the preview option in your printer software to check your margins before you print Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print ...

Page 351: ... White or Dark Lines in Printout If you notice white or dark lines in your prints also called banding try these solutions before you reprint Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Make sure the paper type setting matches the type of paper you loaded Make sure you loaded the printable side of the paper correctly for your product...

Page 352: ... Epson inks Make sure the paper type setting in your product software matches the type of paper you loaded Make sure you loaded the printable side of the paper correctly for your product If you are printing on thick paper select a thick paper Paper Type setting on the control panel Remove each sheet from the output tray as it is printed Avoid handling printouts on glossy paper right after printing...

Page 353: ...as Gaps If your printouts are faint or have gaps try these solutions Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary The ink cartridges may be old or low on ink and you may need to replace them Make sure the paper type setting matches the type of paper you loaded Make sure your paper is not damp curled old or loaded incorrectly in your ...

Page 354: ...gram you need to increase the image resolution setting to retain a high image quality Increase the image resolution by the same amount you increase the image size For example if the image resolution is 300 dpi dots per inch and you will double the image size for printing change the resolution setting to 600 dpi Note Higher resolution settings result in larger file sizes which take longer to proces...

Page 355: ...e do not stack your printouts on top of each other Your printed colors can never exactly match your on screen colors However you can use a color management system to get as close as possible Try using the color management options in your printer software For best results use genuine Epson ink and paper Parent topic Solving Print Quality Problems Related references Available Epson Papers Related ta...

Page 356: ...m Requirements Related tasks Uninstalling Product Software Windows Uninstalling Product Software Mac Cannot Start Epson Scan 2 If you cannot start Epson Scan 2 try these solutions Make sure your product is turned on and any interface cables are securely connected at both ends Make sure Epson Scan 2 is selected as your scanning program Make sure your computer is not running in a power saving mode s...

Page 357: ...t know the user ID or password contact your administrator for assistance Parent topic Solving Scanning Problems Related tasks Starting a Scan Using the Epson Scan 2 Icon Entering a User ID and Password for Scanning Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer screen has a quality problem Image Consists of a Few Dots Only Line of Dots Appears in Al...

Page 358: ...e scanner glass If you are scanning from the ADF try cleaning the ADF and scan again Parent topic Solving Scanned Image Quality Problems Related tasks Cleaning Your Product Straight Lines in an Image Appear Crooked If straight lines in an original appear crooked in a scanned image make sure to place your original straight when you scan it If you are scanning from the ADF try cleaning the ADF and s...

Page 359: ...e Edges If you are scanning a thick or warped original cover its edges with paper to block external light as you scan it Parent topic Solving Scanned Image Quality Problems Image is Too Dark If your scanned image is too dark try these solutions Select the Advanced Settings tab in Epson Scan 2 and adjust the Brightness setting Check the brightness and contrast settings of your computer monitor Pare...

Page 360: ...ngs Tab Additional Scanning Settings Advanced Settings Tab Scanned Image Colors Do Not Match Original Colors Printed colors can never exactly match the colors on your computer monitor because printers and monitors use different color systems monitors use RGB red green and blue and printers typically use CMYK cyan magenta yellow and black Check the color matching and color management capabilities o...

Page 361: ...ems Cannot Send or Receive Faxes If you cannot send or receive faxes try these solutions If an error code is displayed on the control panel try the solutions suggested in the error code list If you are faxing from a computer use the Epson FAX Utility to send your fax Make sure the recipient s fax machine is turned on and working Make sure paper is loaded correctly in your product Make sure you hav...

Page 362: ... send or receive a color fax If your telephone line uses call waiting and you have trouble receiving faxes turn off call waiting to prevent disruption of incoming faxes If you have subscribed to a call forwarding service the product may not be able to receive faxes Contact your service provider for assistance Check your inbox and delete faxes after reading or printing them If the inbox is full the...

Page 363: ...port Make sure the Receive Mode is set to Manual Note When answering a call that is a fax wait until the product s LCD screen displays a message that a connection has been made before you hang up Parent topic Solving Faxing Problems Fax Memory Full Error Appears If you see an error message telling you that the product s fax memory is full try these solutions If you set the product to save received...

Page 364: ...r to resend the fax Parent topic Solving Faxing Problems Related references Fax Sending Options Related tasks Saving and Viewing Received Faxes Sent Fax Quality is Poor If the sent fax quality is poor try these solutions Clean the scanner glass Clean the ADF Try changing the resolution setting on the control panel Try adjusting the density setting on the control panel Try changing the original typ...

Page 365: ...uct Related topics Placing Originals on the Product Received Fax Quality is Poor If you receive a poor quality fax try these solutions Try enabling the error correction mode ECM setting Contact the fax sender and ask them to send the fax in a higher resolution Try reprinting the received fax Parent topic Solving Faxing Problems Related references Basic Settings Fax Fax Sending Options Received Fax...

Page 366: ...ns Make sure memory devices are enabled on the product Make sure your device is compatible with the product Make sure the files on your device are in the correct format Parent topic Solving USB Device Problems Related references Interface Specifications External USB Device Specifications Related tasks Setting Up File Sharing for File Transfers from Your Computer Related topics Viewing and Printing...

Page 367: ...omputer Make sure that the file sharing setting for your product is set correctly Parent topic Solving USB Device Problems Related references Interface Specifications Related tasks Transferring Files from a USB Device to Your Computer Uninstall Your Product Software If you have a problem that requires you to uninstall and re install your software follow the instructions for your operating system U...

Page 368: ...low any on screen instructions 4 Do one of the following to uninstall Epson Scan 2 then follow any on screen instructions Windows 10 Select Epson Scan and click Uninstall Windows 8 x Windows 7 Windows Vista Select Epson Scan and click Uninstall Change 5 Restart your computer then see the Start Here sheet to re install your software Note If you find that re installing your product software does not...

Page 369: ...install Your Product Software Where to Get Help If you need to contact Epson for technical support services use the following support options Internet Support Visit Epson s support website at epson com support U S epson ca support Canada or epson com jm support Caribbean and select your product for solutions to common problems You can download drivers and documentation get FAQs and troubleshooting...

Page 370: ...chase Supplies and Accessories You can purchase genuine Epson ink and paper at epson com U S sales or epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 in the U S or 800 807 7766 in Canada Parent topic Solving Problems ...

Page 371: ...Area Specifications Scanning Specifications Automatic Document Feeder ADF Specifications Fax Specifications Ink Cartridge Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications External USB Device Specifications Network Interface Specifications Safety and Approvals Specifications PS3 Mode Fonts PCL Mode Fonts URW Symbol Sets Windows ...

Page 372: ...te at epson com support U S epson ca support Canada or epson com jm support Caribbean select your product and select Downloads Parent topic Technical Specifications Mac System Requirements To use your product and its software your Mac should use one of these operating systems macOS 10 12 x OS X 10 11 x OS X 10 10 x OS X 10 9 x OS X 10 8 x OS X 10 7 x OS X 10 6 8 Note For the latest product softwar...

Page 373: ...1 14 inches 279 356 mm A3 11 7 16 5 inches 297 420 mm A4 8 3 11 7 inches 210 297 mm A5 5 8 8 2 inches 148 210 mm A6 4 1 5 8 inches 105 148 mm B4 13 9 9 84 inches 353 250 mm B5 7 2 10 1 inches 182 257 mm B6 5 7 2 inches 128 182 mm Letter 8 5 11 inches 216 279 mm Legal 8 5 14 inches 216 356 mm Executive 7 25 10 5 inches 184 267 mm Half Letter 5 5 8 5 inches 140 216 mm 4 6 inches 102 152 mm 5 7 inche...

Page 374: ... Weight 20 lb 75 g m2 to 24 lb 90 g m2 Parent topic Technical Specifications Printable Area Specifications Single sheets 1 Margin 0 12 inch 3 mm minimum 2 Reduced print quality area left 2 20 inches 56 mm 3 Reduced print quality area right 2 36 inches 60 mm Direction paper is fed ...

Page 375: ...a left 1 81 inches 46 mm Parent topic Technical Specifications Scanning Specifications Scanner type Flatbed Photoelectric device CIS Effective pixels 7020 20400 pixels at 7020 dpi Document size Maximum 11 7 17 inches 297 431 8 mm Scanner glass A3 11 7 16 5 inches 297 420 mm Scanning resolution 600 dpi main scan 1200 dpi sub scan Output resolution 50 to 9600 dpi in 1 dpi increments ...

Page 376: ...eeder ADF Specifications Paper size A6 4 1 5 8 inches 105 148 mm to A3 11 7 16 5 inches 297 420 mm Paper type Plain paper high quality paper recycled paper Paper weight 14 lb 52 g m2 to 35 lb 128 g m2 Sheet feeding capacity Total thickness 0 65 inch 16 5 mm Approximately 150 sheets at 20 lb 75 g m2 Note Depending on the quality of the paper originals that meet the ADF specifications still may not ...

Page 377: ... chart monochrome draft mode Redial 2 times with 1 minute interval Interface RJ 11 Phone Line RJ 11 Telephone set connection Parent topic Technical Specifications Ink Cartridge Specifications Note We recommend that you use genuine Epson maintenance boxes and cartridges and do not refill them The use of other products may affect your print quality and could result in printer damage Part of the ink ...

Page 378: ... 25 C Parent topic Technical Specifications Related references Ink Cartridge and Maintenance Box Part Numbers Dimension Specifications Printer only Storage Height 48 5 inches 1231 mm Width 26 5 inches 674 mm Depth 29 8 inches 757 mm Printing Height 48 5 inches 1231 mm Width 56 1 inches 1426 mm Depth 29 8 inches 757 mm All covers trays cassettes and the ADF open Height 63 1 inches 1603 mm Width 60 ...

Page 379: ...m Printing Height 48 5 inches 1231 mm Width 91 5 inches 2325 mm Depth 29 8 inches 757 mm All covers trays cassettes and the ADF open Height 63 1 inches 1603 mm Width 110 6 inches 2808 mm Depth 50 0 inches 1271 mm Weight Approx 685 4 lb 310 9 kg Parent topic Technical Specifications Electrical Specifications Power supply rating 100 to 240 V Rated frequency range 50 60 Hz Rated current 9 0 to 4 5 A ...

Page 380: ...ion Operating 15 to 85 RH Storage 5 to 85 RH Parent topic Technical Specifications Interface Specifications Interface type Super Speed USB Device Class for computers Hi Speed USB for Mass storage class for external storage Note Epson cannot guarantee the operation of externally connected devices Parent topic Technical Specifications Related references USB Device Photo File Specifications External ...

Page 381: ...ted in FAT FAT32 or exFAT Parent topic Technical Specifications Network Interface Specifications Note Wireless LAN standard complies with either IEEE 802 11 b g or IEEE 802 11 b g n depending on purchase location Wi Fi Standard IEEE 802 11 b g n complies with either IEEE 802 11 b g or IEEE 802 11 b g n depending on purchase location Security WEP 64 128 bit WPA2 PSK AES WPA 2 Enterprise Frequency b...

Page 382: ... compliant with IEEE802 1X IPsec IP Filtering SSL TLS HTTPS Server Client and IPPS SMTPS STARTTLS and SSL TLS SNMPv3 Parent topic Technical Specifications Safety and Approvals Specifications United States Safety UL60950 1 EMC FCC part 15 Subpart B class B Canada Safety CAN CSA C22 2 No 60950 1 EMC CAN CSA CEI IEC CISPR 22 Class B This equipment contains the following wireless module Manufacturer A...

Page 383: ...radio frequency RF Exposure rules This equipment should be installed and operated so that the radiator is kept at least 7 9 inches 20 cm or more away from a person s body excluding extremities hands wrists feet and ankles Parent topic Technical Specifications PS3 Mode Fonts Scalable Fonts Font name Family HP equivalent Nimbus Mono Medium Bold Italic Bold Italic Courier Letter Gothic Medium Bold It...

Page 384: ...ok Oblique Demi Oblique ITC Avant Garde URW Bookman Light Demi Light Italic Demi Italic ITC Bookman URW Century Schoolbook Roman Bold Italic Bold Italic New Century Schoolbook Nimbus Roman Medium Bold Italic Bold Italic Times URW Chancery Medium Italic ITC Zapf Chancery Italic Symbol Symbol URW Dingbats Wingdings Dingbats ITC Zapf Dingbats Standard Symbol SymbolPS Parent topic Technical Specificat...

Page 385: ...dium Bold Italic Bold Italic Univers Condensed 3 Antique Olive Medium Bold Italic Antique Olive 3 Garamond Antiqua Halbfett Kursiv Kursiv Halbfett Garamond 3 Mauritius Marigold 3 Algiers Medium Extra Bold Albertus 3 NimbusSansNo2 Medium Bold Italic Bold Italic Arial 3 Nimbus Roman No9 Medium Bold Italic Bold Italic Times New 3 Nimbus Sans Medium Bold Oblique Bold Oblique Helvetica 3 Nimbus Sans Na...

Page 386: ...ry Medium Italic 3 Symbol Symbol 4 URW Dingbats Wingdings 5 Dingbats ITC Zapf Dingbats 6 Standard Symbol SymbolPS 4 URW David Medium Bold HP David 7 URW Narkis Medium Bold HP Narkis 7 URW Miryam Medium Bold Italic HP Miryam 7 URW Koufi Medium Bold Koufi 8 URW Naskh Medium Bold Naskh 8 URW Ryadh Medium Bold Ryadh 8 Bitmap Font Line Printer Symbol set 9 OCR Barcode Bitmap Font for PCL5 Font name Fam...

Page 387: ...nts and symbols automatically you may never need to adjust your product settings However if you write your own product control programs or if you use older software that cannot control fonts refer to these tables for details on the symbol sets When you consider which font to use also consider which symbol set to combine with the font Available symbol sets vary depending on the mode and font you ch...

Page 388: ...O 8859 4 Latin 4 4N Spanish 2S Roman 9 4U PSMath 5M 8859 9ISO 5N WiTurkish 5T MsPublishin 6J VeMath 6M 8859 10ISO 6N DeskTop 7J Math 8 8M Roman 8 8U WiE Europe 9E Pc1004 9J 8859 15ISO 9N PCTk437 9T Windows 9U PsText 10J IBM US 10U IBM DN 11U McText 12J PCMultiling 12U VeInternati 13J ...

Page 389: ...0 11 12 13 PcEur858 13U VeUS 14J PiFont 15U PcE Europe 17U Unicode 3 0 18N WiBalt 19L WiAnsi 19U PcBlt755 26U Pc866Cyr 3R Greek8 8G WinGrk 9G WinCyr 9R Pc851Grk 10G ISOCyr 10N Pc8Grk 12G ISOGrk 12N Pc866Uk 14R Hebrew7 0H 8859 8ISO 7H Hebrew8 8H tran slate no Pc862Heb 15H ...

Page 390: ...classification 1 2 3 4 5 6 7 8 9 10 11 12 13 PC 862 Hebrew 15Q Arabic8 8V HPWARA 9V Pc864Ara 10V Symbol 19M Wingdings 579L ZapfDingba ts 14L OCR A 0O OCR B 1O OCR B Extension 3Q Code3 9 0Y EAN UPC 8Y Parent topic Technical Specifications ...

Page 391: ...nstructions Parent topic Notices General Product Safety Instructions Be sure to follow all warnings and instructions marked on the product Use only the type of power source indicated on the product s label Use only the power cord that comes with the product Use of another cord may cause fires or shock Do not use the cord with any other equipment Place the product near a wall outlet where the plug ...

Page 392: ... vibrations or dust Do not place or store the product outdoors Do not place the product near excessive heat sources or in direct sunlight Leave enough room around the product for sufficient ventilation Do not block or cover openings in the case or insert objects through the slots Keep the product away from potential sources of electromagnetic interference such as loudspeakers or the base units of ...

Page 393: ...tions Keep ink cartridges out of the reach of children and do not drink the ink Be careful when you handle used ink cartridges there may be ink remaining around the ink supply port If ink gets on your skin wash it off with soap and water If it gets in your eyes flush them immediately with water Do not put your hand inside the product or touch any cartridges during printing Install a new ink cartri...

Page 394: ...t near such devices or inside a medical facility follow the directions from authorized staff members at the facility and follow all posted warnings and directions on the device to avoid causing an accident Parent topic Important Safety Instructions LCD Screen Safety Instructions Use only a dry soft cloth to clean the LCD screen Do not use liquid or chemical cleansers If the LCD screen is damaged c...

Page 395: ... must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details The REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a ...

Page 396: ... The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including fax machines to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other indi...

Page 397: ... If this equipment has more than one interface connector do not leave cables connected to unused interfaces Changes or modifications not expressly approved by the manufacturer could void the user s authority to operate the equipment For Canadian Users 1 This product meets the applicable Innovation Science and Economic Development Canada technical specifications 2 The Ringer Equivalence Number indi...

Page 398: ...es then in effect for consumer related disputes but excluding any rules that permit joinder or class actions in arbitration for more detail on procedure see Section 1 6 below You and Epson understand and agree that a the Federal Arbitration Act 9 U S C 1 et seq governs the interpretation and enforcement of this Section 1 b this Agreement memorializes a transaction in interstate commerce and c this...

Page 399: ...on of this Agreement including any claim that all or any part of this Agreement is void or voidable Notwithstanding this broad delegation of authority to the arbitrator a court may determine the limited question of whether a claim or cause of action is for an IP Claim which is excluded from the definition of Disputes in Section 1 1 above The arbitrator shall be empowered to grant whatever relief w...

Page 400: ...reement Your right to attorney s fees and expenses under Section 1 6d above does not limit your rights to attorney s fees and expenses under applicable law notwithstanding the foregoing the arbitrator may not award duplicative awards of attorney s fees and expenses 1 7 Opt out You may elect to opt out exclude yourself from the final binding individual arbitration procedure and waiver of class and ...

Page 401: ...ntries Google is a registered trademark and AndroidTM ChromebookTM GmailTM Google ChromeTM Google Cloud PrintTM and Google DriveTM are trademarks of Google Inc Wi Fi Direct is a registered trademark of Wi Fi Alliance General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective owners Epson disclaims any and all rights in those marks ...

Page 402: ...s libTIFF Software Acknowledgment Copyright 1988 1997 Sam Leffler Copyright 1991 1997 Silicon Graphics Inc Permission to use copy modify distribute and sell this software and its documentation for any purpose is hereby granted without fee provided that I the above copyright notices and this permission notice appear in all copies of the software and related documentation and ii the names of Sam Lef...

Page 403: ...ome people assume Contact your legal advisor for any questions regarding copyright law Parent topic Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse This is to ensure that the product meets Energy Star standards of energy efficiency More energy savings can be achieved by setting the time to sleep to a shorter i...

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