Epson WF-2750 User Manual Download Page 242

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Paper Feeding Problems
Paper Jam Problems Inside the Product
Paper Jam Problems in the Paper Cassette
Paper Jam Problems in the Duplexer (Rear Cover)
Document Jams in the Automatic Document Feeder
Paper Ejection Problems

Parent topic:

Solving Problems

Paper Feeding Problems

If you have problems feeding paper, try these solutions:

• Make sure the paper cassette is inserted all the way in the printer.

• If paper does not feed correctly, remove and reload it in the cassette and adjust the edge guides.

Make sure the paper stack is not above the tab on the edge guides inside the cassette.

• If multiple pages feed at once, remove the paper, fan the edges to separate the sheets, and reload it.

• Do not load more than the recommended number of sheets.

• Make sure your paper meets the specifications for your product.

• If paper jams when you print on both sides of the paper, try loading fewer sheets.

• For best results, follow these guidelines:

• Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick.

• Load paper in the cassette printable side down.

• Follow any special loading instructions that came with the paper.

Parent topic:

Solving Paper Problems

Related references

Paper Jam Problems Inside the Product
Paper Jam Problems in the Paper Cassette
Paper Jam Problems in the Duplexer (Rear Cover)
Paper Loading Capacity

Related topics

Loading Paper

Summary of Contents for WF-2750

Page 1: ...WF 2750 User s Guide ...

Page 2: ......

Page 3: ...22 Product Parts Inside 23 Product Parts Back 24 Using Eco Mode and Other Power Saving Settings 24 Changing the Eco Settings 24 Changing the Sleep Timer Settings 25 Changing the Power Off Timer Settings 26 Epson Connect Solutions for Smartphones Tablets and More 27 Using Epson Email Print 27 Using the Epson iPrint Mobile App 28 Using Epson Remote Print 28 Using Epson Scan to Cloud 29 Using AirPrin...

Page 4: ...Wi Fi Connection 44 Connecting to a New Wi Fi Router 45 Disabling Wi Fi Features 45 Loading Paper 47 Loading Paper for Documents in the Cassette 47 Loading Paper for Photos in the Cassette 53 Loading Envelopes in the Cassette 58 Paper Loading Capacity 61 Available Epson Papers 62 Borderless Paper Type Compatibility 64 Paper or Media Type Settings Printer Software 65 Selecting the Paper Settings Co...

Page 5: ...r Footer Settings Windows 90 Selecting a Printing Preset Windows 91 Selecting Extended Settings Windows 92 Extended Settings Windows 93 Printing Your Document or Photo Windows 94 Checking Print Status Windows 96 Selecting Default Print Settings Windows 96 Changing the Language of the Printer Software Screens 97 Changing Automatic Update Options 98 Printing with OS X 99 Selecting Basic Print Settin...

Page 6: ...ment Source Settings Office Mode 124 Selecting a Scan Area Office Mode 125 Available Image Adjustments Office Mode 128 Scanning in Professional Mode 129 Available Document Source Settings Professional Mode 132 Available Image Types Professional Mode 132 Selecting a Scan Area Professional Mode 132 Available Image Adjustments Professional Mode 135 Selecting a Scan Size Professional Mode 137 Image Pr...

Page 7: ...ax Utility OS X 167 Setting Up Contacts and Contact Groups 168 Setting Up Contacts Using the Product Control Panel 169 Creating a Contact 169 Editing or Deleting a Contact 171 Creating a Contact Group 172 Editing or Deleting a Group 174 Setting Up Speed Group Dial Lists Using the Fax Utility Windows 176 Setting Up Speed Group Dial Lists Using the Fax Utility OS X 180 Sending Faxes 181 Sending Faxe...

Page 8: ...ended Color Cartridges OS X 207 Conserving Low Black Ink with Windows 208 Adjusting Print Quality 210 Print Head Maintenance 210 Print Head Nozzle Check 210 Checking the Nozzles Using the Product Control Panel 210 Checking the Nozzles Using a Computer Utility 213 Print Head Cleaning 216 Cleaning the Print Head Using the Product Control Panel 216 Cleaning the Print Head Using a Computer Utility 217...

Page 9: ...ut Nothing Copies 241 Product Makes Noise When It Sits for a While 241 Solving Paper Problems 241 Paper Feeding Problems 242 Paper Jam Problems Inside the Product 243 Paper Jam Problems in the Paper Cassette 244 Paper Jam Problems in the Duplexer Rear Cover 246 Document Jams in the Automatic Document Feeder 249 Paper Ejection Problems 254 Solving Problems Printing from a Computer 254 Nothing Print...

Page 10: ...269 Straight Lines in an Image Appear Crooked 269 Image is Distorted or Blurry 270 Image Colors are Patchy at the Edges 270 Image is Too Dark 270 Back of Original Image Appears in Scanned Image 271 Ripple Patterns Appear in an Image 271 Scanned Image Colors Do Not Match Original Colors 271 Scan Area is Not Adjustable in Thumbnail Preview 272 Scanned Image Edges are Cropped 272 Solving Faxing Probl...

Page 11: ...ce Specifications 285 Safety and Approvals Specifications 286 Notices 287 Important Safety Instructions 287 General Product Safety Instructions 287 Ink Cartridge Safety Instructions 289 Wireless Connection Safety Instructions 290 Telephone Equipment Safety Instructions 290 LCD Screen Safety Instructions 290 FCC Compliance Statement 291 Trademarks 293 Copyright Notice 294 libTIFF Software Acknowled...

Page 12: ......

Page 13: ...13 WF 2750 User s Guide Welcome to the WF 2750 User s Guide For a printable PDF copy of this guide click here ...

Page 14: ...Print Service Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Control Panel See these sections to learn about the control panel and select control panel settings Control Panel Buttons and Lights Navigating the Control Panel Entering Characters on the LCD Screen Changing LCD Screen L...

Page 15: ...Stop Reset button 5 The LCD screen 6 The arrow buttons and the OK button 7 The back button 8 The numeric keypad 9 The Contacts button 10 The B W button 11 The Color button Status Icons Parent topic Using the Control Panel Status Icons Status icons may be displayed on the LCD screen depending on the product s status ...

Page 16: ...Wi Fi Direct mode connection has been established Simple AP mode connection has been established Not connected to a Wi Fi network Simple AP and Wi Fi Direct modes are disabled An Eco Mode setting is enabled Parent topic Control Panel Buttons and Lights Navigating the Control Panel You can use the buttons on the control panel to navigate menus and select settings on the LCD screen 1 Press the home ...

Page 17: ...rs for passwords and other settings To enter uppercase or lowercase letters numbers or symbols press the corresponding button on the numeric keypad to scroll through characters To move to the next character press the right arrow button To delete a character press the left arrow button Parent topic Using the Control Panel Changing LCD Screen Language You can change the language used on the LCD scre...

Page 18: ...Press the home button if necessary 2 Press the up or down arrow button select Setup and press the OK button 3 Press the down arrow button select Common Settings and press the OK button 4 Select Sound and press the OK button 5 Select Button Press and press the OK button 6 Press the down arrow button until the sound is turned off then press the OK button 7 Press the home button to exit Parent topic ...

Page 19: ...OK button 4 Press the up or down arrow button to adjust the screen contrast 5 Press the OK button to exit Parent topic Using the Control Panel Product Parts Locations See these sections to identify the parts on your product Product Parts Top and Front Product Parts Paper Path Product Parts Inside Product Parts Back Parent topic Product Basics ...

Page 20: ...20 Product Parts Top and Front 1 ADF cover 2 Automatic Document Feeder ADF input tray 3 Edge guide 4 ADF output tray 5 Paper cassette ...

Page 21: ...21 1 Document cover 2 Scanner glass 3 Control panel Parent topic Product Parts Locations ...

Page 22: ...22 Product Parts Paper Path 1 Output tray and extensions 2 Edge guides 3 Paper cassette 4 Paper stopper Parent topic Product Parts Locations ...

Page 23: ...23 Product Parts Inside 1 Scanner unit 2 Cartridge holder do not remove Parent topic Product Parts Locations ...

Page 24: ...ode automatically and turns off the LCD screen if it is not used for a period of time You can make the time period shorter and select other options to save energy and resources Changing the Eco Settings Changing the Sleep Timer Settings Changing the Power Off Timer Settings Parent topic Product Basics Changing the Eco Settings You can use the product control panel to change the Eco settings ...

Page 25: ... LCD screen to indicate that Eco settings are enabled Parent topic Using Eco Mode and Other Power Saving Settings Changing the Sleep Timer Settings You can adjust the time period before your product enters sleep mode and turns off the LCD screen Note The Sleep Timer setting in Eco Mode overrides the Sleep Timer setting in Common Settings This setting can be locked by an administrator If you cannot...

Page 26: ... can have the product turn off automatically if it is not used for a specified period of time 1 Press the down arrow button select Setup and press the OK button You see a screen like this 2 Press the down arrow button select Common Settings and press the OK button 3 Press the down arrow button select Power Off Timer and press the OK button 4 Select a time period between 30minutes and 12h 12 hours ...

Page 27: ...from any device that can send email such as your smartphone tablet or laptop Just activate your product s unique email address When you want to print attach a PDF Microsoft Office document or photo to an email and send it to your product Both the email and the attachments will print automatically 1 Connect your product to your network See the link below 2 If you did not already set up Email Print ...

Page 28: ...e device to the same wireless network as your product 5 Open Epson iPrint and select your Epson product Now you are ready to print or scan with your mobile device and your Epson product Parent topic Epson Connect Solutions for Smartphones Tablets and More Related topics Wi Fi Networking Using Epson Remote Print With Epson Remote Print software you can print from your laptop or desktop computer to ...

Page 29: ... your Epson Connect account 1 Connect your Epson product to your network See the link below 2 If you did not already set up an Epson Connect account when you installed your product software visit epsonconnect com to create your account and register your product to the Epson Connect service Note Make a note of your product s email address and password 3 Visit epsonconnect com to sign into your acco...

Page 30: ...int from your Apple or Android device to your Epson product You can also print from Chromebooks and the Google Chrome browser without drivers or cables 1 Connect your Epson product to your wireless network See the link below 2 Note your product s IP address by checking your network status See the link below 3 Connect your computer or your Apple or Android device to the same wireless network as you...

Page 31: ...ebook Parent topic Product Basics Related topics Wi Fi Networking Setting Up Google Cloud Print on a Chromebook With a Google Account you can print from a Chromebook without drivers or cables 1 Connect your Epson product to your wireless network See the link below 2 Turn on your Chromebook and connect it to the same wireless network as your product Note See your Chromebook s documentation for deta...

Page 32: ...d topics Wi Fi Networking Using the Mopria Print Service You can use the Mopria Print Service to print from your Android phone or tablet Android v4 4 or later to your Epson product or any Mopria certified product from other manufacturers You can download the Mopria Print Service from Google Play Note For details on the Mopria Print Service click here 1 Connect your Epson product to your wireless n...

Page 33: ...pics Wi Fi Networking Using Fire OS Printing You can wirelessly print from Amazon Fire tablets and phones to your nearby networked Epson product There is no software to download no drivers to install and no cables to connect With just a few taps in Email Calendar Contacts and WPS Office you can send whatever is on the screen to an Epson product 1 Connect your Epson product to your wireless network...

Page 34: ...any Epson Connect Partner Solutions and check the compatibility of your mobile device Parent topic Product Basics Related topics Wi Fi Networking Using Epson Print and Scan App with Windows Tablets You can use this free app to print photos and scan from your Windows Windows 8 or higher Surface RT or Pro tablet with networked Epson products Epson Print and Scan App allows you to scan and capture im...

Page 35: ...35 Related topics Wi Fi Networking ...

Page 36: ... Printing a Network Status Sheet Changing or Updating Network Connections Wi Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point The wireless router or access point can be connected to your computer over a wireless or wired network 1 Epson product 2 Wireless router or access point ...

Page 37: ...staller program guides you through network setup Note Breakdown or repair of this product may cause loss of fax and network data and settings Epson is not responsible for backing up or recovering data and settings during or after the warranty period We recommend that you make your own backup or print out your fax and network data and settings 1 Press the up or down arrow button select Wi Fi Setup ...

Page 38: ...right arrow button To delete the previous character press the left arrow button 5 Press the OK button when you finish entering your password 6 Confirm the displayed network settings and press the OK button to save them Note If you need to change a setting press the back button 7 If you want to print a network setup report press one of the Start buttons Otherwise press the OK button If the network ...

Page 39: ... to 4 devices When operating in this mode your product displays an AP connection symbol on the LCD screen Peer to peer mode The product communicates one to one with another Wi Fi Direct capable device When operating in this mode your product displays a Direct or D connection symbol on the LCD screen To disconnect a peer to peer mode connection release the connection to your product from your compu...

Page 40: ... press the OK button You see this screen 2 Press the down arrow button select Wi Fi Direct Setup and press the OK button 3 Press the down arrow button select Connection Setup and press the OK button 4 Press the down arrow button select Change Password and press the OK button 5 Press the up arrow button Note If you have already connected devices or computers to your product via Wi Fi Direct they wi...

Page 41: ...h characters To move to the next character press the right arrow button To delete the previous character press the left arrow button 7 Press the OK button when you re finished entering your password You see this screen 8 Press the OK button to view the SSID Wi Fi network name and password 9 Use your computer or wireless device to select the Wi Fi network name SSID displayed on the LCD screen and e...

Page 42: ...ckly connect your product to the network using Wi Fi Protected Setup WPS Note To check if your router is WPS enabled look for a button labeled WPS on your router or access point If there is no hardware button there may be a virtual WPS button in the software for the device Check your network product documentation for details Using WPS to Connect to a Network Parent topic Wi Fi Networking Using WPS...

Page 43: ... of the LCD screen Parent topic Wi Fi Protected Setup WPS Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network 1 Press the up or down arrow button select Setup and press the OK button You see this screen 2 Press the down arrow button select Network Settings and press the OK button 3 Press ...

Page 44: ...s and confirm its operating status using a web browser You do this by accessing your product s built in Web Config utility from a computer or other device that is connected to the same network as your product 1 Print a network status sheet 2 Locate the IP address for your product that is listed on the network status sheet 3 On a computer or other device connected to the same network as your produc...

Page 45: ... one of the following Windows Uninstall your product software OS X Go to the next step 2 Download and install your product software from the Epson website using the instructions on the Start Here sheet Parent topic Changing or Updating Network Connections Related tasks Uninstalling Product Software Windows Disabling Wi Fi Features You may need to disable your product s Wi Fi features if you change...

Page 46: ...46 You see this screen 2 Press the down arrow button select Disable Wi Fi and press the OK button 3 Press the up arrow button to disable Wi Fi Parent topic Changing or Updating Network Connections ...

Page 47: ...s in the Cassette Paper Loading Capacity Available Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings Printer Software Selecting the Paper Settings Control Panel Selecting Universal Print Settings Loading Paper for Documents in the Cassette You can print documents on a variety of paper types and sizes 1 Close the paper stopper and output tray if necessary ...

Page 48: ...48 2 Pull out the paper cassette 3 Slide the edge guides outward ...

Page 49: ...49 Note If you are using legal size paper or larger press the button and extend the paper cassette 4 Slide the edge guide to your paper size ...

Page 50: ...paper is loaded against the edge guide and not sticking out from the end of the cassette 6 Slide the edge guides against the paper but not too tightly Caution To prevent paper feeding problems make sure the paper fits beneath the top edges of the guides and do not load too much paper in the cassette ...

Page 51: ...e paper cassette Note The paper may slide forward slightly as you insert the cassette This is normal 8 When prompted by the product s LCD screen select the size and type of the paper you just loaded and press the OK button ...

Page 52: ...mended number of sheets Load paper short edge first no matter which way your document faces Load the printable side facedown Load letterhead or pre printed paper top edge first Do not load paper above the arrow mark inside the edge guide Check the paper package for any additional loading instructions Parent topic Loading Paper Related references Paper Loading Capacity Related tasks Loading Paper f...

Page 53: ... on a variety of paper types and sizes You can load photo paper in these sizes 4 6 inches 102 152 mm 5 7 inches 127 178 mm 8 10 inches 203 254 mm A4 8 3 11 7 inches 210 297 mm or Letter 8 5 11 inches 216 279 mm 1 Close the paper stopper and output tray if necessary ...

Page 54: ...54 2 Pull out the paper cassette 3 Slide the edge guides outward ...

Page 55: ...uide to your paper size 5 Load photo paper short edge first and printable side down against the edge guide as shown Note Make sure the paper is loaded against the edge guide and not sticking out from the end of the cassette ...

Page 56: ...fits beneath the top edges of the guides and do not load too much paper in the cassette 7 Gently insert the paper cassette Note The paper may slide forward slightly as you insert the cassette This is normal 8 When prompted by the product s LCD screen select the size and type of the paper you just loaded and press the OK button ...

Page 57: ...elines Load only the recommended number of sheets Load paper short edge first no matter which way your photo faces Load the printable side facedown Do not load paper above the arrow mark inside the edge guide Check the paper package for any additional loading instructions Parent topic Loading Paper Related references Paper Loading Capacity Related tasks Loading Paper for Documents in the Cassette ...

Page 58: ... Loading Envelopes in the Cassette You can print on plain paper envelopes in this size No 10 4 1 9 5 inches 105 241 mm 1 Close the paper stopper and output tray if necessary 2 Pull out the paper cassette ...

Page 59: ... 4 Load envelopes printable side down and flap edge right as shown Caution To prevent paper feeding problems make sure you do not load too many envelopes in the cassette 5 Slide the edge guides against the envelopes but not too tightly ...

Page 60: ...from the end of the cassette 6 Gently insert the paper cassette Note The envelopes may slide forward slightly as you insert the cassette This is normal 7 When prompted by the product s LCD screen select Envelope 10 for the Paper Size and Envelope for the Paper Type and press the OK button ...

Page 61: ...hen printing multiple envelopes try loading one envelope at a time Do not load envelopes that are curled folded or too thin Parent topic Loading Paper Related references Paper Loading Capacity Related tasks Loading Paper for Documents in the Cassette Loading Paper for Photos in the Cassette Paper Loading Capacity You can load paper of these types in the paper cassette s Paper type Loading capacity...

Page 62: ...Glossy Epson Premium Photo Paper Semi gloss Epson Photo Quality Self adhesive Sheets Epson Iron on Cool Peel Transfer paper 20 sheets Envelopes 10 envelopes Parent topic Loading Paper Available Epson Papers You can purchase genuine Epson ink and paper at epson com ink3 U S sales or epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call...

Page 63: ...216 356 mm S041067 100 Letter 8 5 11 inches 216 279 mm S041062 100 Epson Photo Paper Glossy 4 6 inches 102 152 mm S041809 S042038 50 100 Letter 8 5 11 inches 216 279 mm S041141 S041649 S041271 20 50 100 Epson Premium Photo Paper Glossy 4 6 inches 102 152 mm S041808 S041727 40 100 5 7 inches 127 178 mm S041464 20 8 10 inches 203 254 mm S041465 20 Letter 8 5 11 inches 216 279 mm S042183 S041667 25 5...

Page 64: ...an print borderless photos on compatible paper types in compatible sizes Borderless Paper Types Epson Brochure Flyer Paper Matte Double sided Epson Ultra Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Semi gloss Epson Premium Photo Paper Glossy Epson Photo P...

Page 65: ...n Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided Epson Ultra Premium Presentation Paper Matte Epson Brochure Flyer Paper Matte Double sided Premium Presentation Paper Matte Envelopes Envelope Note The settings listed here are available only when printing from your computer they do not apply to your product s control panel settings Parent topic Loading Paper Se...

Page 66: ...nel For this paper Select this Paper Type control panel setting Plain paper Epson Bright White Paper Epson Presentation Paper Matte Epson Photo Quality Self adhesive Sheets Epson Iron on Cool Peel Transfer paper Plain Paper Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Glossy Prem Glossy Epson Photo Paper Glossy Glossy Epson Premium Photo Paper Se...

Page 67: ...for Letter Off Error Notice Paper Size Notice Select On to display an error message when the paper size and type settings and the copy print settings in each mode do not match Paper Type Notice Parent topic Selecting the Paper Settings Control Panel Selecting Universal Print Settings You can change the default universal print settings using the product control panel 1 Press the up or down arrow bu...

Page 68: ...gs option Available settings Description Top Offset Adjusts the top or left margin Left Offset Top Offset in Back Adjusts the top or left margin of the back page when performing double sided printing Left Offset in Back Check Paper Width On Select On to check the paper width before printing This prevents printing beyond the edges of the paper when the paper size settings are wrong but may reduce t...

Page 69: ...69 Universal Print Settings option Available settings Description Skip Blank Page On Select On to skip blank pages automatically Off Parent topic Selecting Universal Print Settings ...

Page 70: ...ng it Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm 1 Open the document cover 2 Place your original facedown on the scanner glass with the top facing into the corner Slide the original to the...

Page 71: ...elated topics Copying Scanning Faxing Placing Originals in the Automatic Document Feeder You can place multi page original documents in the Automatic Document Feeder ADF Make sure the originals meet the Automatic Document Feeder specifications before loading them Caution Make sure your originals are not creased or folded and do not contain holes staples tape or other materials that could obstruct ...

Page 72: ...72 2 Fan your stack of originals and tap them gently on a flat surface to even the edges 3 Insert the originals into the ADF faceup and top edge first The ADF icon on the LCD screen appears ...

Page 73: ...e the ADF edge guide against the originals but not too tightly Parent topic Placing Originals on the Product Related references Automatic Document Feeder ADF Specifications Related topics Copying Scanning Faxing ...

Page 74: ...er 8 5 11 inches 216 279 mm 4 6 inches 102 152 mm Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Letter 8 5 11 inches 216 279 mm 4 6 inches 102 152 mm 5 7 inches 127 178 mm 8 10 inches 203 254 mm Epson Premium Presentation Paper Matte Letter 8 5 11 inches 216 279 mm 8 10 inches 203 254 mm 1 Place your original document or photo on the scanner glass or place multi page docu...

Page 75: ...one of the Start buttons Note To cancel printing press the Stop Reset button or select Cancel Parent topic Copying Related references Paper Loading Capacity Available Epson Papers Copying Options Paper Type Settings Control Panel Related topics Loading Paper Placing Originals on the Product Copying Options Select the copying options you want to use for your copies Note Not all options or settings ...

Page 76: ...4x6 5x7 8x10 Zoom Custom Size Automatically sizes the image by the percentage you select Actual Size Copies at 100 size Auto Fit Page Automatically sizes the image to fit the selected paper size Legal Letter Automatically converts from one size to another 2 Sided Off Uses the duplexer and ADF to make 2 sided copies When you select 1 2 Sided press the right arrow button and select the binding edge ...

Page 77: ...n Available settings Description Dry Time Standard Provides longer drying time for 2 sided copies if smudges or marks appear on the front of the paper when you print on the second side Long Longer Parent topic Copying ...

Page 78: ...print with your product using any Windows application as described in these sections Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Options Windows Selecting a Printing Preset Windows Selecting Extended Settings Windows Printing Your Document or Photo Windows Selecting Default Print Settings Windows Changing Automatic U...

Page 79: ...ent Size setting Note You can also select the User Defined setting to create a custom paper size but you cannot use the Borderless setting and the Quality setting will be set to Standard 5 If you are printing a borderless photo select Borderless You can click Settings to access additional options for borderless printing Note You must select a compatible borderless paper type and size to print with...

Page 80: ... pages on one sheet of paper or print one image on multiple sheets of paper select one of the settings in the Multi Page menu and select the printing options you want 12 To print multiple copies and arrange their print order select the Copies options 13 To preview your job before printing select Print Preview 14 To save your print job as a project that can be modified and combined with other print...

Page 81: ...ity Parent topic Selecting Basic Print Settings Windows Multi Page Printing Options Windows You can select any of the available options in the Multi Page menu to set up your multi page print job 2 Up and 4 Up Prints 2 or 4 pages on one sheet of paper Click the Page Order button to select page layout and border options 2 1 Poster 2 2 Poster 3 3 Poster 4 4 Poster Prints one image on multiple sheets ...

Page 82: ...e sided print job by automatically flipping the paper on the short edge Manual Long edge binding to print your double sided print job by printing one side and prompting you to flip the paper over on the long edge to print the other side recommended for paper types that do not support automatic duplexing Manual Short edge binding to print your double sided print job by printing one side and prompti...

Page 83: ...83 You see this window 3 Select the double sided printing options you want to use 4 Click OK to return to the Main tab ...

Page 84: ...return to the Main tab 9 Print a test copy of your double sided document to test the selected settings 10 Follow any instructions displayed on the screen during printing Double sided Printing Options Windows Print Density Adjustments Windows Parent topic Printing with Windows Related tasks Selecting Basic Print Settings Windows Double sided Printing Options Windows You can select any of the availa...

Page 85: ...a booklet Parent topic Selecting Double sided Printing Settings Windows Print Density Adjustments Windows You can select any of the available options on the Print Density Adjustment window to adjust the print quality of your double sided print job Print Density Sets the level of ink coverage for double sided printing Increase Ink Drying Time Sets the amount of time required for drying ink after pr...

Page 86: ...on to size your image to fit the paper you loaded Select the size of your document or photo as the Document Size setting and the size of your paper as the Output Paper setting If you want to center your image on the paper select the Center option Select the Zoom to option to reduce or enlarge your document or photo by a specific percentage Select the percentage in the menu 2 Select one of the foll...

Page 87: ...d Watermark adds a visible watermark to your printout Note Click the Add Delete button to create your own watermark and click the Settings button to customize the watermark Header Footer adds information such as the date and time to the top or bottom of your printout Note Click the Settings button to customize the text and location of the header or footer 4 Select any of the Additional Settings op...

Page 88: ...r tones Depending on the selected color mode you can also adjust the midtone density using the Gamma setting Fix Photo Improves the color contrast and sharpness of flawed photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an inte...

Page 89: ... increase readability Emphasize Thin Lines Adjusts the weight of printed lines to increase visibility Edge Smoothing Smooths jagged edges in low resolution images such as screen captures or images from the Web Fix Red Eye Reduces or removes red eye in photos Print Text in Black Prints colored text in black For Color Text Prints colored text on a background pattern or underlined For Color Graphs an...

Page 90: ...ers or footers when you print The items are available to print at the top or bottom of your pages in either the left right or center of the page Note These settings are not saved with your document You can select to print the following information User Name Computer Name Date Date Time Collate Number copy number Note The user name computer name date and time come from the Windows Control Panel on ...

Page 91: ...ommon groups of print settings you can select a printing preset on the Main or More Options tab Note You can create your own preset by clicking the Add Remove Presets button 1 Click the Main or More Options tab You see the available Printing Presets on the left ...

Page 92: ...ing presets 4 To choose a preset for printing select it 5 Click OK Parent topic Printing with Windows Selecting Extended Settings Windows You can select additional settings that apply to all the print jobs you send to your product 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings 3 Click the Maintenance tab You see the maintenance option...

Page 93: ...s You can select from these settings on the Extended Settings window Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect may reduce print speed Separator Page Before each document prints a separator page containing the title user ...

Page 94: ...int data to correct printing problems Refine screening pattern Prints graphics with a finer screening pattern Allow Applications to Perform ICM Color Matching Allows applications to perform ICM color matching Always Use the Driver s Paper Source Setting Prints using the paper source setting in the printer driver rather than the setting in your application Output 1 page documents facedown in 2 Side...

Page 95: ...95 You see your application s Print window such as this one 2 Click OK or Print to start printing Checking Print Status Windows Parent topic Printing with Windows ...

Page 96: ...To check ink status click Show Ink Levels Parent topic Printing Your Document or Photo Windows Selecting Default Print Settings Windows When you change your print settings in a program the changes apply only while you are printing in that program session If you want to change the print settings you use in all your Windows programs you can select new default print settings 1 Access the Windows Desk...

Page 97: ... them as needed for printing in any program session Changing the Language of the Printer Software Screens Parent topic Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings You see the printer s...

Page 98: ...ge you selected the next time you access them Parent topic Selecting Default Print Settings Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software You can change how often the software checks for updates or disable this feature 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select ...

Page 99: ...e feature you can check for updates manually Parent topic Printing with Windows Related tasks Checking for Software Updates Printing with OS X You can print with your product using any OS X printing program as described in these sections Note If you have an Internet connection it is a good idea to check for updates to your product software on Epson s support website Selecting Basic Print Settings ...

Page 100: ...for the document or photo you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product as the Printer setting 4 If necessary click the arrow next to the Printer setting or the S...

Page 101: ...Note The print window may look different depending on the version of OS X and the application you are using 5 Select the Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing ...

Page 102: ...print window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 7 Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Print Settings from the pop up menu ...

Page 103: ... paper type settings list for details 10 Select the Print Quality setting you want to use 11 Select any of the available print options Print Quality Options OS X Print Options OS X Parent topic Printing with OS X Related references Paper or Media Type Settings Printer Software Related tasks Selecting Page Setup Settings OS X Printing Your Document or Photo OS X ...

Page 104: ...Best Quality For the best print quality but the slowest print speed Parent topic Selecting Basic Print Settings OS X Print Options OS X You can select any of the print options to customize your print Some options may be unavailable depending on other settings you have chosen Expansion If you selected a borderless paper size setting this option adjusts the image expansion settings to control printi...

Page 105: ...ox or a paper size with a Borderless option You can also select a custom setting to create a custom paper size but the Quality setting will be limited to Normal Note You must select a compatible borderless paper type and size to print without borders Check the borderless paper compatibility list for details 2 Select the orientation of your document or photo as shown in the print window Note If you...

Page 106: ...enu To arrange the print order of the pages select a Layout Direction setting To print borders around each page on the sheet select a line setting from the Border pop up menu To invert or flip the printed image select the Reverse page orientation or Flip horizontally settings Parent topic Printing with OS X Selecting Double sided Printing Settings OS X You can print on both sides of the paper by s...

Page 107: ...options 2 Select the type of document you are printing as the Document Type setting The software automatically sets the Adjustments options for that document type 3 If necessary customize the Adjustments settings as instructed on the screen 4 Print a test copy of your double sided document to test the selected settings 5 Follow any instructions displayed on the screen during printing Double sided ...

Page 108: ...o be bound on the short edge of the paper Adjustments Print Density Sets the level of ink coverage for double sided printing Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double sided printing Parent topic Selecting Double sided Printing Settings OS X Managing Color OS X You can adjust the Color M...

Page 109: ...ing with OS X Color Matching and Color Options OS X You can select from these settings on the Color Matching and Color Options menus Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management ColorSync Prints using standard color profiles for your product and paper to help match image colors You can customize the conversi...

Page 110: ...sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects Off No Color Adjustment Turns off color management in your printer software so you can manage...

Page 111: ...n select from these settings on the Options or Driver tab Skip Blank Page Ensures that your product does not print pages that contain no text or images Quiet Mode Lessens noise during printing but may decrease print speed Permit temporary black printing Allows you to print using black ink when color ink is expended High Speed Printing Speeds up printing but may reduce print quality ...

Page 112: ...Establish bidirectional communication Allows the product to communicate with the computer Do not change the default setting unless you experience issues when using a shared printing pool Parent topic Selecting Printing Preferences OS X Printing Your Document or Photo OS X Once you have selected your print settings you are ready to print Click Print at the bottom of the print window Checking Print ...

Page 113: ...the print job and click or Delete To pause a print job click the print job and click or Hold To resume a print job click the paused print job and click or Resume To pause printing for all queued print jobs click Pause or Pause Printer To display other printer information click Settings or Supply Levels Parent topic Printing Your Document or Photo OS X Cancelling Printing Using a Product Button If ...

Page 114: ...Product Control Panel Starting a Scan Using the Epson Scan Icon Starting a Scan from a Scanning Program Parent topic Scanning Related topics Placing Originals on the Product Starting a Scan Using the Product Control Panel You can scan an image using your product s control panel buttons Your product automatically selects suitable default scan settings but you can view or change them as necessary 1 ...

Page 115: ...ta computer you want to scan to 4 To scan to your computer you first need to select how you connected your product to your computer If your product is connected directly to your computer with a USB cable press the up or down arrow buttons to select USB Connection If your product is connected to your computer over a network press the up or down arrow buttons to select the computer name from the lis...

Page 116: ...S X Open the Applications folder click Epson Software and click Event Manager 2 Open the Scanner Windows or Select Scanner OS X drop down list and select your product if necessary 3 Click Make Job Settings 4 Open the Edit Job Settings drop down list and select the scan button settings you want to view or change 5 Change the settings as necessary 6 Click OK 7 Click Close to close the Event Manager ...

Page 117: ...h Image Capture you can download and install Epson Scan scanning software Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images and provides an interface for TWAIN compliant OCR scanning software To download Epson Scan visit Epson s driver download site U S downloads or Canadian downloads Note In OS X 10 11 if you see a message asking if you wan...

Page 118: ...118 You see an Epson Scan window like this Parent topic Starting a Scan Related tasks Scanning with OS X Using Image Capture ...

Page 119: ...ges and provides an interface for TWAIN compliant OCR scanning software To download Epson Scan visit Epson s driver download site U S downloads or Canadian downloads Note In OS X 10 11 if you see a message asking if you want to use TWAIN to scan with your product select Yes to scan using Epson Scan 1 Open your scanning program and select its scanning option See your scanning program help for instr...

Page 120: ...120 You see an Epson Scan window like this Note Epson Scan may start in a different mode when you first access it Parent topic Starting a Scan ...

Page 121: ...ng Scan Modes Epson Scan provides a choice of scan modes with different levels of control over your settings Office Mode You can quickly scan text documents and adjust them on a preview screen You can also select various image adjustment options and preview your scanned image Professional Mode You can manually customize all available settings and preview and size your scanned image Parent topic Se...

Page 122: ...pson Scan automatically saves your scanned file in PDF format in your operating system s Documents or My Documents folder or opens it in your scanning program You can select settings preview and change the scanned file settings as necessary 1 Start Epson Scan and select Office Mode as the Mode setting ...

Page 123: ...123 You see this window 2 Select the Document Source setting indicating where you placed your original Note If you are using the ADF remove any documents from the scanner glass ...

Page 124: ...s you want to use Before making adjustments click the image or scan area in the Preview window 12 Click Scan You see the File Save Settings window 13 Change any of the necessary file save settings and click OK Epson Scan scans your original and saves the file in the selected folder or opens it in your scanning program If the file was saved directly to your computer you see the file in the Windows ...

Page 125: ...on your product for scanning Parent topic Scanning in Office Mode Selecting a Scan Area Office Mode You can select a specific area in your preview image to include in your scanned image You can select the entire image area or a portion of it You can even select multiple scan areas to create multiple scanned images of different areas You can also use the scan area to select specific Image Adjustmen...

Page 126: ... create a marquee dotted line on the preview image 2 Do the following as necessary to work with the selected scan area If the marquee is correct continue with the next step To move the marquee click inside the scan area and drag the marquee where you want it ...

Page 127: ...image Note If you draw multiple marquees make sure you select the All button in the Preview window before you scan Otherwise only the area inside the currently selected marquee will be scanned To delete a marquee click the marquee then click the Delete Marquee icon To rotate your original in your scan click one of the Rotate icons 3 Click inside each scan area and make any necessary settings in th...

Page 128: ...kes the edges of certain image areas clearer Turn off this option to leave softer edges Descreening Removes the ripple pattern that might appear in subtly shaded image areas such as skin tones This option improves results when scanning magazines or newspapers The results of descreening do not appear in the preview image only in your scanned image Text Enhancement Sharpens the appearance of letters...

Page 129: ...age Threshold Adjusts the level at which black areas in text and line art are delineated improving text recognition in OCR Optical Character Recognition programs Parent topic Scanning in Office Mode Scanning in Professional Mode When you scan in Professional Mode Epson Scan automatically saves your scanned file in PDF format in your operating system s Documents or My Documents folder or opens it i...

Page 130: ...130 You see this window ...

Page 131: ...t you want to scan scan area 10 Select any of the image adjustment settings you want to use Before making adjustments click the image or scan area in the Preview window 11 If you want to reduce or enlarge your image as you scan select the Target Size setting you want to use 12 Click Scan You see the File Save Settings window 13 Change any of the necessary file save settings and click OK Epson Scan...

Page 132: ... Color Smoothing Select this setting for color graphic images such as charts or graphs 8 bit Grayscale Select this setting for black and white photos Black White Select this setting for black text documents or line art Parent topic Scanning in Professional Mode Selecting a Scan Area Professional Mode You can select a specific area in your preview image to include in your scanned image You can sele...

Page 133: ...133 1 Do one of the following to select your scan area in the Preview image Normal preview Click the Auto Locate icon to create a marquee dotted line on the preview image ...

Page 134: ...ired scan area then click and drag the cursor to the opposite corner to create a marquee dotted line on the preview image 2 Do the following as necessary to work with the selected scan area If the marquee is correct continue with the next step To move the marquee click inside the scan area and drag the marquee where you want it ...

Page 135: ... the Size icons Note If you draw multiple marquees make sure you select the All button in the Preview window before you scan Otherwise only the area inside the currently selected marquee will be scanned 3 Click inside the scan area and make any necessary settings in the Epson Scan window Parent topic Scanning in Professional Mode Available Image Adjustments Professional Mode You can select these A...

Page 136: ...image Edge Fill Corrects shadowing around the edges of the image by filling the shadows with the color you select Auto Exposure Automatically adjusts the image exposure settings when you click the Auto Exposure icon To automatically adjust image exposure settings continuously click the Configuration button click the Color tab and select Continuous auto exposure You can adjust the level of auto exp...

Page 137: ...tion in OCR Optical Character Recognition programs Parent topic Scanning in Professional Mode Selecting a Scan Size Professional Mode You can reduce or enlarge the size of your image as you scan You can also select a specific scan size such as a common photo size like 4 6 inches 102 152 mm This places a scan area of that size on the preview image so you can use it to help crop the image in the cor...

Page 138: ...move the marquee click inside the scan area and drag the marquee where you want it To resize the scan area place your cursor over the edge or corner of the marquee then click and drag the edge where you want it Note Manually adjusting the marquee will not change the target size of the scanned file The marquee only indicates the area of the image that will be scanned ...

Page 139: ...ailable in the Target Size list click the Customize option You see this window 5 Name the custom size enter the size click Save and click OK Then adjust the marquee on the preview image The marquee is automatically proportioned for your custom scan size ...

Page 140: ...There are two types of preview available depending on the scan mode and selected settings Thumbnail preview A thumbnail preview displays your previewed images as thumbnails with the scanned image area and exposure automatically selected Normal preview A normal preview displays your previewed images in their entirety so you can select the scanned image area and other settings manually Parent topic ...

Page 141: ... same amount you will increase the image size to retain a high image quality For example if the resolution is 300 dpi dots per inch and you will double the image size later change the Resolution setting to 600 dpi You will scan the image at 100 or smaller size Select Epson Scan s Resolution setting based on how you will use the scanned image Email view on a computer screen post on the web 96 to 15...

Page 142: ...t control how Epson Scan behaves when you scan and save files The File Save Settings window may appear after you click Scan on the Epson Scan window You may also be able to access the window by clicking the icon on the Epson Scan window 1 Do one of the following to select the folder in which you want to save your scanned image Click the button for one of the displayed folders ...

Page 143: ...utton to select them 5 Choose any of the optional settings you want to use by selecting their checkboxes 6 Click OK If you selected PDF or Multi TIFF as the Type setting you see this window after Epson Scan scans your document 7 Choose one of the following options If you are scanning only one page click Save File If you need to scan additional pages in a document click Add page Place additional pa...

Page 144: ...n File Formats Bitmap bmp A standard image file format for most Windows programs JPEG jpg An image format that lets you highly compress image data However the higher the compression the lower the image quality The TIFF format is recommended when you need to modify or retouch your scanned image Multi TIFF tif A TIFF file format when multiple pages are saved to the same file allowing you to edit the...

Page 145: ...ith your product using an image editing application such as Image Capture Note With OS X in addition to scanning with Image Capture you can download and install Epson Scan scanning software Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images and provides an interface for TWAIN compliant OCR scanning software To download Epson Scan visit Epson ...

Page 146: ...146 4 Select the Scan Mode setting indicating where you placed your original if available Select any other available scan settings as necessary ...

Page 147: ...e pattern that might appear in subtly shaded image areas such as skin tones This option improves results when scanning magazines or newspapers The results of descreening do not appear in the preview image only in your scanned image Backlight Correction Removes shadows from photos that have too much background light Dust Removal Removes dust marks from your originals automatically Color Restoration...

Page 148: ...son s website 2 Place your original on the scanner 3 Open the Epson iPrint app and select your product 4 Select the scan settings and scan your original 5 Save your scanned image to a file or cloud location Parent topic Scanning Related tasks Using the Epson iPrint Mobile App ...

Page 149: ...ing a Telephone or Answering Machine Setting Up Fax Features Setting Up Contacts and Contact Groups Sending Faxes Receiving Faxes Connecting a Telephone or Answering Machine You must connect your product to a telephone wall jack to send or receive faxes If you want to use the same telephone line to receive calls you can connect a telephone or answering machine to your product using an additional p...

Page 150: ...our product Note If you have a DSL or ISDN connection you must connect the appropriate DSL filter or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product Contact your DSL or ISDN provider for the necessary equipment ...

Page 151: ...151 DSL connection 1 Telephone wall jack 2 DSL filter 3 DSL modem ...

Page 152: ...152 ISDN connection 1 ISDN wall jack 2 Terminal adapter or ISDN router ...

Page 153: ...153 2 If you are connecting a telephone or answering machine to your product using a second phone cable remove the cap from the EXT port on your product ...

Page 154: ...duct answers a call to a number that is higher than your answering machine s setting for the number of rings Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up Epson cannot guarantee compatibility with VoIP cable phone systems or fiberoptic digital services such as FIOS Parent topic Faxing Related tasks Recei...

Page 155: ... Using the Product Control Panel See these sections to set up fax features using the product control panel Selecting Your Country or Region Selecting the Date and Time Using the Fax Setup Wizard Selecting the Line Type Setting the Number of Rings to Answer Selecting Advanced Fax Settings Basic Settings Fax Receive Settings Fax Security Settings Fax Printing Fax Reports Fax Report Options Parent to...

Page 156: ...down if necessary to select your country or region You see a confirmation screen 6 If the setting is correct press the up arrow button If not press the down arrow button and retry Note Changing the country or region restores the fax settings to their defaults Parent topic Setting Up Fax Features Using the Product Control Panel Selecting the Date and Time Before faxing select the current date time ...

Page 157: ...me DST Note If your region uses Daylight Saving Time DST you must change this setting to match the season When you change from Winter to Summer your product automatically sets its clock ahead one hour When you change from Summer to Winter it sets its clock back one hour 12 If necessary select Time Difference and use the icons on the screen to set the difference between UTC Coordinated Universal Ti...

Page 158: ...g If you have subscribed to a distinctive ring service from your telephone company press the up arrow button Then select the ring pattern to be used for incoming faxes and go to step 13 If you do not have distinctive ring service press the down arrow button and go to the next step Note Distinctive ring service allows you to have several phone numbers on one phone line Each number is assigned a dif...

Page 159: ...axes automatically Note When no external telephone is connected to the product Receive Mode must be set to Auto otherwise you cannot receive faxes 11 Press the OK button 12 On the Confirm Settings screen confirm the displayed settings and press the OK button Press the back button if you need to correct or change the settings 13 On the Confirmation screen press the OK button to check the fax connec...

Page 160: ...etting is PSTN Public Switched Telephone Network which is a standard phone line similar to the one in your home 1 Press the home button if necessary 2 Press the up or down arrow button select Setup and press the OK button 3 Select Fax Settings and press the OK button 4 Select Basic Settings and press the OK button 5 Select Line Type and press the OK button You see this screen 6 If you connected th...

Page 161: ...K button 3 Select Fax Settings and press the OK button 4 Select Receive Settings and press the OK button 5 Select Rings to Answer and press the OK button You see this screen 6 Select the number of rings and press the OK button Make sure to select a number higher than the number of rings your answering machine is set to for answering a call Note The answering machine picks up every call faster than...

Page 162: ...l Related references Basic Settings Fax Receive Settings Fax Security Settings Fax Basic Settings Fax Set the basic options you want to use for incoming and outgoing faxes Setting Options Description Fax Speed Fast 33 600bps Sets the speed at which you transmit and receive faxes Medium 14 400bps Slow 9 600bps ECM On Turns on Error Correction Mode ECM to automatically correct errors in sent or rece...

Page 163: ...you set up the header information for outgoing faxes Your Phone Number Parent topic Setting Up Fax Features Using the Product Control Panel Receive Settings Fax Set the receive options you want to use for incoming faxes Setting Options Description Receive Mode Manual Lets you confirm whether an incoming fax should be printed a telephone must be connected to the product Auto Automatically receives ...

Page 164: ...dset On Start Code Parent topic Setting Up Fax Features Using the Product Control Panel Security Settings Fax Set the security options you want to use for fax data Setting Options Description Backup Data Auto Clear Off Automatically erases sent or received fax data remaining in your product s memory On Clear Backup Data Deletes all sent or received fax data remaining in your product s memory run t...

Page 165: ... list you want to print Fax Settings List Print a list of the current fax communication settings Fax Log View or print a report on recent fax transmissions Last Transmission Print a report on the previous fax that was sent or received through polling Protocol Trace Print a detailed report for the previous sent or received fax Parent topic Setting Up Fax Features Using the Product Control Panel Set...

Page 166: ...All apps then select EPSON Software Windows 8 x Navigate to the Apps screen Windows other versions Click or Start Programs or All Programs EPSON Software 2 Select FAX Utility You see this window 3 Select Fax Settings for Printer Select your product if prompted ...

Page 167: ...p Fax Features Related topics Setting Up Fax Features Using the Product Control Panel Setting Up Fax Features Using the Fax Utility OS X You can set up your fax header and select your fax settings using the FAX Utility for OS X 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select the FAX option for your product and select Options Supplie...

Page 168: ...topic Setting Up Fax Features Related topics Setting Up Fax Features Using the Product Control Panel Setting Up Contacts and Contact Groups You can set up a list of contacts and their fax numbers so you can quickly select them for faxing You can also set up contact groups to send a fax message to multiple contacts Setting Up Contacts Using the Product Control Panel Setting Up Speed Group Dial List...

Page 169: ...s Related tasks Setting Up Speed Group Dial Lists Using the Fax Utility Windows Setting Up Speed Group Dial Lists Using the Fax Utility OS X Entering Characters on the LCD Screen Creating a Contact You can create a list of contacts to save frequently used fax numbers Note You can create up to 100 contacts and contact groups combined 1 Press the home button if necessary 2 Press the up or down arrow...

Page 170: ...eypad You see a screen like this Note You can print your list of contacts and groups if necessary 5 Select Add Entry and press the OK button 6 Use the buttons on the numeric keypad to enter the number you want to use for the contact such as 1 Then press the OK button ...

Page 171: ...s the OK button when finished Note If necessary enter an outside line access code such as 9 at the beginning of the fax number If the access code has been set up in the Line Type setting enter the pound sign instead of the code 9 Set the Fax Speed if necessary 10 Press the OK button 11 Repeat steps 6 through 10 to add more contacts if necessary 12 Press the home button to return to the home screen...

Page 172: ...t Delete and press the up arrow button on the confirmation screen To edit the contact select Edit and follow the on screen instructions Parent topic Setting Up Contacts Using the Product Control Panel Creating a Contact Group You can create a group of contacts so that you can easily send faxes to multiple recipients Note You can create up to 100 contacts and contact groups combined 1 Press the hom...

Page 173: ...nd press the OK button You see a screen like this 3 Press the Contacts button 4 Press the button on the numeric keypad You see a screen like this Note You can print your list of contacts and groups if necessary 5 Select Add Group and press the OK button ...

Page 174: ...cters Press the OK button when finished You see your contacts list 8 Press the button on the numeric keypad for each contact you want to include in your group A symbol appears next to each selected contact 9 Press the OK button to save the group 10 Repeat steps 6 through 9 to add more groups if necessary 11 Press the home button to return to the home screen Parent topic Setting Up Contacts Using t...

Page 175: ...175 You see a screen like this 3 Press the Contacts button You see a screen like this 4 Select the group you want to edit and press the right arrow button You see a screen like this ...

Page 176: ...duct Control Panel Setting Up Speed Group Dial Lists Using the Fax Utility Windows You can set up your speed dial and group dial lists using the FAX Utility for Windows The utility also lets you import fax numbers from the Windows Address Book and back up fax numbers stored in your product s memory Note You can create up to 60 speed dial and group dial entries combined 1 Do one of the following Wi...

Page 177: ...177 You see this window 3 Select Fax Settings for Printer Select your product if prompted ...

Page 178: ...178 You see this window 4 Select Speed Dial Group Dial List ...

Page 179: ...ial enter a name and fax number and click OK To create a group dial entry select Group enter a name select your desired fax numbers and click OK 7 Repeat the previous steps as necessary to add all your speed dial or group dial entries 8 When you are finished click the icon to save the entries to your product s memory Parent topic Setting Up Contacts and Contact Groups Related topics Setting Up Con...

Page 180: ...uct s memory Note You can create up to 60 speed dial and group dial entries combined 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select the FAX option for your product and select Options Supplies Select Utility and select Open Printer Utility 2 Double click FAX Utility if necessary You see this window 3 Select your FAX product in the P...

Page 181: ...reate a group dial entry select Group Dial enter a name select your desired fax numbers and click OK 7 Repeat the previous steps as necessary to add all your speed dial or group dial entries 8 To import entries from your MacAddress book click the icon 9 When you are finished click the icon to save the entries to your product s memory Parent topic Setting Up Contacts and Contact Groups Related topi...

Page 182: ... Settings Related tasks Selecting the Line Type Related topics Placing Originals on the Product Setting Up Contacts and Contact Groups Faxing from the Control Panel You can send a fax from your product control panel by entering the fax number or selecting the number from either the contact list or fax history If direct dialing has been restricted you can only select the number from the contact lis...

Page 183: ...ial Pause button to redial the last dialed fax number 5 If you need to change any fax settings press the OK button and select your settings Note If your recipient s fax machine does not print in color your fax is automatically sent in black and white 6 Press one of the Start buttons Note To cancel faxing press the Stop Reset button Your product scans your original and prompts you to place addition...

Page 184: ...n Error Lets you select when to print transmission reports Print Do Not Print Send Fax Later Off You can set to send a fax at a specified time Only monochrome faxes can be sent when the time to send is specified On Polling Receive Off You can receive a fax stored on another fax machine for fax polling by dialing the fax number You can receive a specific document from a fax information service by f...

Page 185: ... are the same you speak to the recipient before sending the fax 1 Place your original on the product for faxing 2 Press the home button if necessary 3 Dial the fax number from the connected telephone Speak to the recipient if necessary Note If you are using a pre paid calling card enter the number and password required to use the card before entering the destination fax number 4 Press one of the S...

Page 186: ...button select Fax and press the OK button You see a screen like this 4 Enter a fax number or select a number from the Contacts list and press the OK button Note If necessary enter an outside line access code such as 9 at the beginning of the fax number If the access code has been set up in the Line Type setting enter the pound sign instead of the code 5 Press the OK button again 6 Select Send Fax ...

Page 187: ...ecified time the fax is sent when you turn it back on Parent topic Sending Faxes from the Product Control Panel Related references Fax Send Settings Related topics Setting Up Contacts and Contact Groups Placing Originals on the Product Sending Faxes Using the Fax Utility Windows You can send a fax from a printing program in Windows You can fax up to 100 pages at a time including a cover sheet 1 Op...

Page 188: ... or Character Density settings click the Preferences or Properties button Note If you see a Setup Printer or Options button click it Then click Preferences or Properties on the next screen For more information about selecting fax print settings click Help 4 Select the Page Range as necessary Leave the Number of copies set to 1 5 Click Print or OK ...

Page 189: ...189 If you re faxing for the first time you see a window like this one 6 Enter your sender information so that recipients can identify the origin of the fax Then click OK to save the sender information ...

Page 190: ...g the Epson FAX Utility click Help 8 Select a cover sheet and enter a subject and message then click Next 9 Click Send to transmit your fax Parent topic Sending Faxes Sending Faxes Using the Fax Utility OS X You can send a fax from a OS X printing program using the FAX Utility You can fax up to 100 pages at a time including a cover sheet 1 Open the file you want to fax ...

Page 191: ...your application s help utility for details 3 Select your product FAX option as the Printer setting 4 If necessary click the arrow next to the Printer setting or the Show Details button to expand the print window 5 Select the number of pages you are faxing as the Pages setting Note Leave the Copies setting set to 1 6 Select Recipient Settings from the pop up menu ...

Page 192: ...following to choose your recipient Select a name or group from the Recipient List Enter a name company and fax number and click the button Click the icon and select a recipient from your address book 8 Select Fax Settings from the pop up menu ...

Page 193: ...lling Parent topic Faxing Fax Reception Your product will automatically receive and print faxes when you set the Receive Mode to Auto If you connected a telephone to your product so you can use the same phone line for faxes and voice calls you can also set your product to receive faxes manually This allows you to check for a fax tone using the telephone and press a button on your product to receiv...

Page 194: ...on the fourth ring set the product to pick up on the fifth ring or later Parent topic Receiving Faxes Related tasks Receiving Faxes Manually Receiving Faxes Manually You can set up your product to receive faxes manually by setting the Receive Mode to Manual This lets you check for a fax tone on the connected telephone before receiving a fax 1 Select Setup Fax Settings Receive Settings Manual 2 Whe...

Page 195: ...ax and press the OK button You see a screen like this 3 Press the OK button 4 Select Polling Receive and select On 5 Press the back button 6 Enter the fax number 7 Press one of the Start buttons to start receiving the fax Parent topic Receiving Faxes ...

Page 196: ... Check Cartridge Status Purchase Epson Ink Cartridges Removing and Installing Ink Cartridges Printing with Black Ink and Expended Color Cartridges Conserving Low Black Ink with Windows Check Cartridge Status Your product and its printing software will let you know when an ink cartridge is low or expended Checking Cartridge Status on the LCD Screen Checking Cartridge Status with Windows Checking Ca...

Page 197: ...e Status Related tasks Removing and Installing Ink Cartridges Checking Cartridge Status with Windows A low ink reminder appears if you try to print when ink is low and you can check your cartridge status at any time using a utility on your Windows computer 1 To check your cartridge status access the Windows Desktop and double click the product icon in the Windows taskbar Click Details ...

Page 198: ...ing you may be able to continue printing temporarily Note If any of the cartridges installed in the product are broken incompatible with the product model or improperly installed Epson Status Monitor will not display an accurate cartridge status 3 To disable the low ink reminder right click the product icon in the Windows taskbar and select Monitoring Preferences ...

Page 199: ...t the See Low Ink Reminder alerts checkbox at the bottom of the screen 5 To disable promotional offers deselect the Display Epson Offers checkbox Parent topic Check Cartridge Status Related tasks Removing and Installing Ink Cartridges ...

Page 200: ...enu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 2 Select EPSON Status Monitor You see a window like this 3 Do the following as necessary To update the ink cartridge status click Update ...

Page 201: ...PSON 800 463 7766 Note This product uses only genuine Epson brand cartridges Other brands of ink cartridges and ink supplies are not compatible and even if described as compatible may not function properly The cartridges included with the printer are designed for printer setup and not for resale After some ink is used for charging the rest is available for printing Yields vary considerably based o...

Page 202: ... replace them to prevent the print head nozzles from drying out Do not open ink cartridge packages until you are ready to install the ink Cartridges are vacuum packed to maintain reliability 1 Turn on your product If an ink cartridge is expended you see a message on the LCD screen Note which cartridges need to be replaced then select OK and press the up arrow button If you are replacing a cartridg...

Page 203: ...cable inside the printer Do not lift the scanner unit while the document cover is open 3 Squeeze the tab on the cartridge and lift the cartridge straight up to remove it Note Dispose of used cartridges carefully Do not take the used cartridge apart or try to refill it ...

Page 204: ... ink cartridges out of the reach of children 4 Gently shake the new cartridge four or five times as shown Then remove the cartridge from the package Caution Do not remove any labels or seals or ink will leak Do not touch the green chip on the cartridge Install the new cartridge immediately after removing the old one if you do not the print head may dry out and be unable to print 5 Remove only the ...

Page 205: ... few minutes When you see a completion message on the LCD screen ink replacement is complete Note Do not turn off the product while charging or you will waste ink Caution If you remove an ink cartridge for later use protect the ink supply area from dirt and dust and store it in the same environment as the printer The valve in the ink supply port is designed to contain any excess ink but do not tou...

Page 206: ...ith an expended color cartridge you can cancel your print job and select settings to print on plain paper or on an envelope Note To use this feature Epson Status Monitor must be enabled 1 Click Cancel or Cancel Print to cancel your print job Note If the message screen appears on another computer on a network you may need to cancel the print job using the product control panel 2 Load plain paper or...

Page 207: ...black ink click the Delete or button to cancel your print job If you see an error message click OK Note If the message screen appears on another computer on a network you may need to cancel the print job using the product control panel 3 In the Apple menu or the Dock select System Preferences 4 Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies 5 Selec...

Page 208: ...ent Parent topic Printing with Black Ink and Expended Color Cartridges Conserving Low Black Ink with Windows The following window appears when black ink runs low and there is more color ink Note The window appears only when you have selected Plain Paper Bright White Paper as the paper type setting and depends on other selected print settings To use this feature Epson Status Monitor must be enabled...

Page 209: ... Click Disable this feature to continue using the remaining black ink Note If you disable this feature it remains disabled until you install a new black ink cartridge Parent topic Replacing Ink Cartridges ...

Page 210: ...them unnecessarily Note You cannot clean the print head if an ink cartridge is expended and may not be able to clean it when a cartridge is low You must replace the cartridge first Print Head Nozzle Check Print Head Cleaning Parent topic Adjusting Print Quality Related topics Replacing Ink Cartridges Print Head Nozzle Check You can print a nozzle check pattern to check for clogged nozzles Checking...

Page 211: ...211 You see this screen 3 Select Maintenance and press the OK button 4 Select Print Head Nozzle Check and press the OK button 5 Press one of the Start buttons to begin printing ...

Page 212: ...gaps in the lines Print head is clean Print head needs cleaning 7 Do one of the following If there are no gaps select Finish and press the OK button If there are gaps or the pattern is faint select Clean the print head and press the OK button to continue ...

Page 213: ...ated concepts Print Head Cleaning Related tasks Removing and Installing Ink Cartridges Related topics Loading Paper Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer 1 Load a few sheets of plain paper in the product 2 Do one of the following Windows Access the Windows Desktop and right click the product icon in the Wi...

Page 214: ...214 You see a window like this 4 Click Print ...

Page 215: ...attern to see if there are gaps in the lines Print head is clean Print head needs cleaning 6 If there are no gaps click Finish If there are gaps or the pattern is faint clean the print head Parent topic Print Head Nozzle Check ...

Page 216: ...e able to clean it when a cartridge is low You must replace the cartridge first Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Parent topic Print Head Maintenance Related tasks Removing and Installing Ink Cartridges Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product 1...

Page 217: ...nt head again If quality still does not improve one of the ink cartridges may be old or damaged and needs to be replaced Parent topic Print Head Cleaning Related tasks Cleaning the Print Head Using a Computer Utility Checking the Nozzles Using a Computer Utility Removing and Installing Ink Cartridges Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on y...

Page 218: ...hes throughout the cleaning cycle and stays on when the cleaning cycle is finished Caution Never turn off the product during a cleaning cycle or you may damage it 5 When the cleaning cycle is finished you can check to see if the nozzles are clean click Print Nozzle Check Pattern and click Print ...

Page 219: ...here are gaps or the pattern is faint click Clean to clean the print head again If you don t see any improvement after cleaning the print head up to 4 times leave the product turned on and wait at least 6 hours Then try cleaning the print head again If quality still does not improve one of the ink cartridges may be old or damaged and needs to be replaced ...

Page 220: ... print head Note Banding may also occur if your print head nozzles need cleaning Aligning the Print Head Using the Product Control Panel Aligning the Print Head Using a Computer Utility Parent topic Adjusting Print Quality Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product 1 Load a few sheets of plain paper in the product 2 ...

Page 221: ... choose the number representing the best printed pattern for each set Vertical alignment Horizontal alignment 8 Press the OK button after each selection Parent topic Print Head Alignment Aligning the Print Head Using a Computer Utility You can align the print head using a utility on your Windows or Mac computer 1 Load a few sheets of plain paper in the product 2 Do one of the following Windows Acc...

Page 222: ...nters Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 3 Select Print Head Alignment 4 Click Next then click Print to print an alignment sheet Note Do not cancel printing while you are printing a head alignment pattern You see a window like this ...

Page 223: ...rint another alignment sheet and check it Note Click Skip where available if you want to skip a particular alignment sheet 6 When you are done click Finish Parent topic Print Head Alignment Cleaning the Paper Path If you see ink on the back of a printout you can clean the paper path to remove any excess ink 1 Load a few sheets of plain paper in the product 2 Use the product control panel to make a...

Page 224: ...224 3 Check the back of the ejected paper to see if it is clean 4 Repeat as necessary until the paper comes out clean Parent topic Adjusting Print Quality ...

Page 225: ... alcohol or paint thinner to clean the product or you may damage it Do not use oil or other lubricants inside the product or let water get inside it Close the rear paper feed slot when you are not using it to keep out dust 1 Turn off the product 2 Unplug the power cable 3 Disconnect any connected cables 4 Remove all the paper from the product 5 Clean the outer case and control panel with a soft dr...

Page 226: ...e cloth microfiber is recommended moistened with a little glass cleaner Caution Do not spray glass cleaner directly on the glass and do not press the glass surface with any force Note If lines appear on the printout or in scanned images carefully clean the scanner glass on the left ...

Page 227: ...transportation as described here Caution During transportation and storage follow these guidelines Avoid tilting the product placing it vertically or turning it upside down otherwise ink may leak Leave the ink cartridges installed Removing the cartridges can dry out the print head and may prevent the product from printing Note Before storing your product for a long period replace low expended or e...

Page 228: ... may damage your product 4 Lower the scanner unit 5 Remove all the paper from the product 6 Unplug the power cable 7 Disconnect any connected cables 8 Close the output tray and paper support 9 Place the product in its original packing materials if possible or use equivalent materials with cushioning around the product Keep the product level during transportation Be sure to remove the tape from the...

Page 229: ...229 Related concepts Print Head Cleaning Print Head Alignment ...

Page 230: ...odically it s a good idea to check Epson s support website for free updates to your product software Visit the driver download site at U S downloads or Canadian downloads Windows Your printer software automatically checks for updates You can also manually update the software by selecting Software Update here Accessing the Windows Desktop and right clicking the product icon in the Windows taskbar O...

Page 231: ...r is jammed in the product then turn the product back on again If the error continues contact Epson for support ADF error Scanner error Turn the product off and then back on again If the error continues contact Epson for support A fax error has occurred A printer s ink pad is nearing the end of its service life The ink pad is near the end of its service life Contact Epson for support To continue p...

Page 232: ...ads can be replaced by any Epson authorized service provider The waste ink pads are not a user replaceable part Parent topic Solving Problems Related references Where to Get Help Paper Jam Problems Inside the Product Paper Jam Problems in the Paper Cassette Paper Jam Problems in the Duplexer Rear Cover Related tasks Checking for Software Updates Connecting a Telephone or Answering Machine Selectin...

Page 233: ...ed settings Check the other solutions in this book or try uninstalling and reinstalling your printer software If the page prints but the nozzle check pattern has gaps clean or align the print head If the page does not print the product may have a problem Check the other solutions in this manual If they do not work contact Epson Parent topic Solving Problems Related concepts Print Head Cleaning Pri...

Page 234: ...ngs Fax Settings Restores all of the fax settings Clear All Data and Settings Restores all of the default settings and resets contact and network data on the control panel You see a confirmation screen 4 Press the up arrow button to reset the selected settings Press the down arrow button if you want to cancel the operation Parent topic Solving Problems Solving Setup Problems Check these sections i...

Page 235: ...urned on and any necessary cables are securely connected at both ends If you still have problems installing software disconnect the cable and carefully follow the instructions on the Start Here sheet Also make sure your system meets the requirements for your operating system Close any other programs including screen savers and virus protection software and install your product software again In Wi...

Page 236: ...ss point Avoid placing your product near a microwave oven 2 4 GHz cordless phone or large metal object such as a filing cabinet Note If you are using a 5 GHz wireless router set the router to operate in dual band 2 4 GHz and 5 GHz mode If your router uses a single network name SSID for both the 2 4 GHz and 5 GHz band give each band its own network name SSID instead such as Home Network 2 4 GHz and...

Page 237: ...et connection Check the network connection or adapter settings in the Windows Control Panel and set the Internet metric setting to 100 for your version of the Internet Protocol Parent topic Solving Network Problems Related concepts Wi Fi Direct Mode Setup Related tasks Selecting Wireless Network Settings From the Control Panel Printing a Network Status Sheet Related topics Wi Fi Networking Network...

Page 238: ...roduct does not appear in the OS X printer window try these solutions Turn your product off wait 30 seconds then turn it back on again If you are connecting the product via Wi Fi Protected Setup WPS and the Wi Fi icon does not appear on your product s LCD screen make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router If ...

Page 239: ... object such as a filing cabinet Note If you are using a 5 GHz wireless router set the router to operate in dual band 2 4 GHz and 5 GHz mode If your router uses a single network name SSID for both the 2 4 GHz and 5 GHz band give each band its own network name SSID instead such as Home Network 2 4 GHz and Home Network 5 GHz See your router documentation or contact your internet service provider for...

Page 240: ... product turn it back on and try restarting Epson Scan again Check the connection setting and test the connection using Epson Scan Settings Windows 10 Click select All apps and select EPSON Scan Settings Make sure the Connection setting is set to Network then click the Test button Windows 8 x Navigate to the Apps screen and select EPSON Scan Settings Make sure the Connection setting is set to Netw...

Page 241: ...Problems Product Makes Noise But Nothing Copies If your product makes a noise but nothing copies try these solutions Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary If the nozzle check page does not print but the product s power is on make sure your product software is installed correctly Make sure your product is level not tilted Paren...

Page 242: ...ssette If multiple pages feed at once remove the paper fan the edges to separate the sheets and reload it Do not load more than the recommended number of sheets Make sure your paper meets the specifications for your product If paper jams when you print on both sides of the paper try loading fewer sheets For best results follow these guidelines Use new smooth high quality paper that is not curled c...

Page 243: ... has jammed inside the product follow the steps here to clear the jam 1 Cancel the print job if necessary 2 Lift the scanner unit Caution Do not touch the flat white cable inside the printer Do not lift the scanner unit while the document cover is open ...

Page 244: ... check the other paper jam solutions Parent topic Solving Paper Problems Related references Paper Jam Problems in the Paper Cassette Paper Jam Problems in the Duplexer Rear Cover Document Jams in the Automatic Document Feeder Paper Jam Problems in the Paper Cassette If paper has jammed in a paper cassette follow the steps here to clear the jam 1 Cancel the print job if necessary ...

Page 245: ...245 2 Pull out the paper cassette 3 Carefully remove any paper jammed inside the product ...

Page 246: ...topic Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Duplexer Rear Cover Document Jams in the Automatic Document Feeder Paper Jam Problems in the Duplexer Rear Cover If paper has jammed in the duplexer rear cover follow the steps here to clear the jam 1 Cancel the print job if necessary 2 Press the tabs and remove the duplexer ...

Page 247: ...247 3 Carefully remove any jammed paper Note Do not touch the paper rollers 4 Remove any jammed paper from the duplexer ...

Page 248: ...248 5 Open the duplexer cover and carefully remove any jammed paper stuck inside 6 Reattach the duplexer ...

Page 249: ...m Problems in the Paper Cassette Document Jams in the Automatic Document Feeder Document Jams in the Automatic Document Feeder If you have problems with document jams in the automatic document feeder ADF follow the steps here to clear the jam 1 Cancel the print job if necessary 2 Remove your originals from the ADF 3 Open the ADF cover Caution Make sure you open the ADF cover before removing any ja...

Page 250: ...250 4 Carefully remove any jammed paper 5 Close the ADF cover ...

Page 251: ...251 6 Open the document cover ...

Page 252: ...252 7 Carefully remove any jammed paper in the direction shown 8 Close the document cover ...

Page 253: ... your originals are not bent folded or curled and do not have tape staples or other materials that could obstruct the feeder 12 Follow the prompts on the LCD screen to clear any error messages If you still see a paper jam message check the other paper jam solutions Parent topic Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Paper Cassette ...

Page 254: ...ide the Product Paper Jam Problems in the Paper Cassette Paper Jam Problems in the Duplexer Rear Cover Paper or Media Type Settings Printer Software Paper Type Settings Control Panel Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer Note When pri...

Page 255: ...jobs Parent topic Solving Problems Printing from a Computer Related tasks Running a Product Check Product Icon Does Not Appear in Windows Taskbar If you do not see your product icon in the Windows taskbar first try restarting your computer If that does not work try this solution 1 Do one of the following Windows 10 Right click and select Control Panel Hardware and Sound Devices and Printers Window...

Page 256: ...e making sure to push it all the way into its slot 3 Complete the ink cartridge installation steps Parent topic Solving Problems Printing from a Computer Related tasks Removing and Installing Ink Cartridges Printing is Slow If printing becomes slow try these solutions Make sure your system meets the requirements for your operating system If you are printing a high resolution image you may need mor...

Page 257: ...Settings or Speed and Progress and select the following settings High Speed Copies Always Spool RAW Datatype Page Rendering Mode Print as Bitmap Parent topic Solving Problems Printing from a Computer Related references Windows System Requirements OS X System Requirements Paper or Media Type Settings Printer Software Related tasks Selecting Basic Print Settings Windows Selecting Extended Settings W...

Page 258: ...ave these options turned on when you print on Epson Iron on Cool Peel Transfer paper if available for your product Parent topic Solving Page Layout and Content Problems Related tasks Selecting Additional Layout and Print Options Windows Selecting Basic Print Settings OS X Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple co...

Page 259: ...nces OS X Incorrect Margins on Printout If your printed page has incorrect margins try these solutions Make sure you selected the correct paper size settings in your printing program and printer software Make sure you selected the correct margins for your paper size in your printing program Make sure your paper is positioned correctly for feeding into the printer You can use the preview option in ...

Page 260: ...rint Settings Windows Selecting Extended Settings Windows Selecting Additional Layout and Print Options Windows Selecting Basic Print Settings OS X Selecting Printing Preferences OS X Selecting Page Setup Settings OS X Incorrect Characters Print If incorrect characters appear in your prints try these solutions before reprinting Make sure any cables are securely connected at both ends In Windows de...

Page 261: ...rint Options Windows Selecting Basic Print Settings OS X Selecting Page Setup Settings OS X Slanted Printout If your printouts are slanted try these solutions Slide the edge guides against the edges of the paper Select a higher print quality setting in your printer software Turn off any high speed settings in your product software Align the print head Make sure the product is not printing while ti...

Page 262: ...ad nozzles are clogged Then clean the print head if necessary Make sure the paper type setting matches the type of paper you loaded Make sure you loaded the printable side of the paper correctly for your product Turn off any high speed settings in your product software Align the print head You may need to replace the ink cartridges Parent topic Solving Print Quality Problems Related concepts Print...

Page 263: ...per right after printing to allow the ink to set Turn off any high speed settings in your product software If you print on both sides of a sheet of paper smudges may appear on the reverse side of heavily saturated or dark images If one side of a sheet will contain a lighter image or text print that side first Run a nozzle check to see if any of the print head nozzles are clogged Then clean the pri...

Page 264: ...necessary The ink cartridges may be old or low on ink and you may need to replace them Make sure the paper type setting matches the type of paper you loaded Make sure your paper is not damp curled old or loaded incorrectly in your product Align the print head Clean the paper path Parent topic Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Ali...

Page 265: ...on setting to retain a high image quality Increase the resolution by the same amount you increased the image size For example if the resolution is 300 dpi dots per inch and you will double the image size later change the resolution setting to 600 dpi Note Higher resolution settings result in larger file sizes which take longer to process and print Consider the limitations of your computer system w...

Page 266: ... the ink dries During this time the colors may look different than you expect To speed up drying time do not stack your printouts on top of each other Your printed colors can never exactly match your on screen colors However you can use a color management system to get as close as possible Try using the color management options in your printer software For best results use genuine Epson ink and pa...

Page 267: ...Scan scanning software Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images and provides an interface for TWAIN compliant OCR scanning software To download Epson Scan visit Epson s driver download site U S downloads or Canadian downloads Parent topic Solving Scanning Problems Related concepts Uninstall Your Product Software Related references W...

Page 268: ...all both versions and install one version If you upgraded your operating system but did not reinstall Epson Scan try reinstalling it Note With OS X in addition to scanning with Image Capture you can download and install Epson Scan scanning software Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images and provides an interface for TWAIN complian...

Page 269: ...ailable Image Adjustments Office Mode Available Image Adjustments Professional Mode Related topics Placing Originals on the Product Line of Dots Appears in All Scanned Images If a line of dots appears in all your scanned images clean the scanner glass with a soft dry lint free cloth or use a small amount of glass cleaner on the cloth if necessary Paper towels are not recommended Caution Do not spr...

Page 270: ... and try scanning again Select the Unsharp Mask setting Adjust the Auto Exposure setting Increase the Resolution setting Parent topic Solving Scanned Image Quality Problems Related topics Selecting Epson Scan Settings Image Colors are Patchy at the Edges If you are scanning a thick or warped original cover its edges with paper to block external light as you scan it Parent topic Solving Scanned Ima...

Page 271: ... Image Quality Problems Related topics Selecting Epson Scan Settings Scanned Image Colors Do Not Match Original Colors Printed colors can never exactly match the colors on your computer monitor because printers and monitors use different color systems monitors use RGB red green and blue and printers typically use CMYK cyan magenta yellow and black Check the color matching and color management capa...

Page 272: ...s placed correctly for scanning If necessary move your original away from the edges of the scanner glass slightly Parent topic Solving Scanned Image Quality Problems Related topics Placing Originals on the Product Solving Faxing Problems Check these solutions if you have problems faxing with your product Cannot Send or Receive Faxes Cannot Receive Faxes with a Telephone Connected to Your Product P...

Page 273: ...o enable faxing over the line Contact your DSL provider for the necessary filter If your telephone line has static turn off your product s error correction mode fax communication setting and try faxing again Try lowering your product s fax speed setting Make sure the error correction mode ECM setting is turned on if you are trying to send or receive a color fax If your telephone line uses call wai...

Page 274: ...LCD screen displays a message that a connection has been made before you hang up Parent topic Solving Faxing Problems Related tasks Connecting a Telephone or Answering Machine Using the Fax Setup Wizard Uninstall Your Product Software If you have a problem that requires you to uninstall and re install your software follow the instructions for your operating system Uninstalling Product Software Win...

Page 275: ...ON Printer Software Uninstall Note If you see a User Account Control window click Yes or Continue In the next window select your product and click OK Then follow any on screen instructions 4 Do one of the following to uninstall Epson Event Manager then follow any on screen instructions Windows 10 Select Epson Event Manager and click Uninstall Windows 8 x Select Epson Event Manager and click Uninst...

Page 276: ... the screen to install the Uninstaller utility 3 Quit all applications currently running on your Mac 4 Double click the Uninstaller icon 5 Select the checkbox for each software program you want to uninstall 6 Click Uninstall 7 Follow the on screen instructions to uninstall the software 8 Reinstall your product software Note If you uninstall the printer driver and your product name remains in the P...

Page 277: ...onday through Friday and 7 AM to 4 PM Pacific Time Saturday Canada 905 709 3839 6 AM to 8 PM Pacific Time Monday through Friday and 7 AM to 4 PM Pacific Time Saturday Days and hours of support are subject to change without notice Toll or long distance charges may apply Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at epson com ink3 U S sales or epson ca Canadian sa...

Page 278: ...matic Document Feeder ADF Specifications Fax Specifications Paper Specifications Printable Area Specifications Ink Cartridge Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications Network Interface Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software your computer should ...

Page 279: ...0 8 x OS X 10 7 x OS X 10 6 8 Note Visit Epson s support website at epson com support U S or epson ca support Canada for the latest in compatibility and drivers for your product Parent topic Technical Specifications Scanning Specifications Scanner type Flatbed Photoelectric device CIS Effective pixels 10200 14040 pixels 1200 dpi Document size Maximum 8 5 11 7 inches 216 297 mm Scanner glass US let...

Page 280: ... LED Parent topic Technical Specifications Automatic Document Feeder ADF Specifications Paper size US letter legal or A4 size Paper type Plain paper Paper weight 17 lb 64 g m2 to 24 lb 95 g m2 Sheet feeding capacity Total thickness 0 1 inch 3 mm Approximately 30 sheets US letter or A4 or 10 sheets legal Parent topic Technical Specifications Fax Specifications Fax type Black and white and color fax...

Page 281: ...nute intervals specification may differ by country or region Interface RJ 11 Phone Line RJ 11 Telephone set connection Parent topic Technical Specifications Paper Specifications Note Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time Epson cannot guarantee the quality of any non Epson brand or type of paper Always test a sample of paper stock ...

Page 282: ...the shaded areas shown here due to the printer mechanism Single sheets normal printing 1 Margins 0 12 inch 3 mm minimum 2 Reduced print quality area top 1 85 inch 47 mm minimum 3 Reduced print quality area bottom 1 77 inch 45 mm minimum Single sheets borderless printing ...

Page 283: ...Note This product uses only genuine Epson brand cartridges Other brands of ink cartridges and ink supplies are not compatible and even if described as compatible may not function properly The cartridges included with the printer are designed for printer setup and not for resale After some ink is used for charging the rest is available for printing Yields vary considerably based on images printed p...

Page 284: ...6 months of opening the package Parent topic Technical Specifications Related references Ink Cartridge Part Numbers Dimension Specifications Height Stored 9 1 inches 230 mm Printing 9 1 inches 230 mm Width Stored 16 7 inches 425 mm Printing 16 7 inches 425 mm Depth Stored 14 2 inches 360 mm Printing 22 inches 559 mm Weight without ink cartridges or power cord 14 6 lb 6 6 kg Parent topic Technical ...

Page 285: ...50 to 95 F 10 to 35 C Storage 4 to 104 F 20 to 40 C 1 month at 104 F 40 C Humidity without condensation Operating 20 to 80 RH Storage 5 to 85 RH Parent topic Technical Specifications Interface Specifications Interface type Hi Speed USB for computers Parent topic Technical Specifications Network Interface Specifications Wireless LAN standard IEEE 802 11 b g n Wireless security WEP 64 128 bit WPA2 P...

Page 286: ...ion of the product Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation of the device To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding...

Page 287: ...s General Product Safety Instructions Be sure to follow all warnings and instructions marked on the product Use only the type of power source indicated on the product s label Use only the power cord that comes with the product Use of another cord may cause fires or shock Do not use the cord with any other equipment Place the product near a wall outlet where the plug can be easily unplugged Avoid p...

Page 288: ...o not place the product near excessive heat sources or in direct sunlight Leave enough room around the product for sufficient ventilation Do not block or cover openings in the case or insert objects through the slots Keep the product away from potential sources of electromagnetic interference such as loudspeakers or the base units of cordless telephones When connecting the product to a computer or...

Page 289: ... your eyes flush them immediately with water Do not put your hand inside the product or touch any cartridges during printing Install a new ink cartridge immediately after removing an expended one Leaving cartridges uninstalled can dry out the print head and may prevent the product from printing Do not remove or tear the label on the cartridge this can cause leakage Do not remove the transparent se...

Page 290: ...ety precautions to reduce the risk of fire electric shock and personal injury including the following Do not use the Epson product near water Avoid using a telephone during an electrical storm There may be a remote risk of electric shock from lightning Do not use a telephone to report a gas leak in the vicinity of the leak Caution To reduce the risk of fire use only a No 26 AWG or larger telecommu...

Page 291: ... products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 For earlier products the REN is separately shown on the label If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary di...

Page 292: ...ter in the AC outlet to which this equipment is connected Telephone companies report that electrical surges typically lightning transients are very destructive to customer terminal equipment connected to AC power sources and that this is a major nationwide problem This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules Th...

Page 293: ...t économique Canada L indice d équivalence de la sonnerie IES sert à indiquer le nombre maximal de dispositifs qui peuvent être raccordés à une interface téléphonique La terminaison d une interface peut consister en une combinaison quelconque de dispositifs à la seule condition que la somme des IES de tous les dispositifs n excède pas cinq CAN ICES 3 B NMB 3 B Parent topic Notices Related tasks Us...

Page 294: ...rties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those...

Page 295: ...ING FROM LOSS OF USE DATA OR PROFITS WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE AND ON ANY THEORY OF LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE Parent topic Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product Whi...

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