Epson VS400, User Manual, Page: 107 / 121

Related tasks
Unlocking the Projector's Buttons
Solutions to Problems With the Remote Control
If the projector does not respond to remote control commands, try the following solutions:
• Check that the remote control batteries are installed correctly and have power. If necessary, replace
the batteries.
• Make sure you are operating the remote control within the reception angle and range of the projector.
• Check to see if a button on the remote control is stuck down, causing it to enter sleep mode. Release
the button to wake the remote control up.
• Strong fluorescent lighting, direct sunlight, or infrared device signals may be interfering with the
projector's remote receivers. Dim the lights or move the projector away from the sun or interfering
equipment.
• If available, turn off one of the remote receivers in the projector's menu system, or check if all the
remote receivers were turned off.
• If you assigned an ID number to the remote control to operate multiple projectors, you may need to
check or change the ID setting.
• If you lose the remote control, you can order another one from Epson.
Parent topic: Solving Projector or Remote Control Operation Problems
Related concepts
Projector Identification System for Multiple Projector Control
Related references
Remote Control Operation
Projector Feature Settings - Settings Menu
Optional Equipment and Replacement Parts
Solutions to Password Problems
If you cannot enter or remember a password, try the following solutions:
• You may have turned on password protection without first setting a password. Try entering 0000 using
the remote control.
• If you have entered an incorrect password too many times and see a message displaying a request
code, write down the code and contact Epson.
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