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Solutions When No Image Appears

If no image appears, try the following solutions:

• Press the

A/V Mute

button on the remote control to see if the image was temporarily turned off.

• Make sure all necessary cables are securely connected and the power is on for the projector and

connected video sources.

• Press the projector's power button to wake it from standby or sleep mode. Also see if your connected

computer is in sleep mode or displaying a blank screen saver.

• Check the settings on the Signal menu to make sure they are correct for the current video source.

• Adjust the

Brightness

setting or select the

Normal

Power Consumption setting.

• Check the

Display

setting to make sure

Messages

is set to

On

.

• If the projector does not respond when you press the control panel buttons, the buttons may be

locked. Unlock the buttons.

• If the projector does not respond when you press buttons on the remote control, make sure the remote

receivers are turned on.

• For images projected with Windows Media Center, reduce the screen size from full screen mode.

• For images projected from applications using Windows DirectX, turn off DirectX functions.

Parent topic:

Solving Image or Sound Problems

Related references

Projector Setup Settings - Extended Menu
Image Quality Settings - Image Menu
Input Signal Settings - Signal Menu
Projector Feature Settings - Settings Menu

Related tasks

Unlocking the Projector's Buttons

Solutions When Image is Incorrect Using the USB Display Function

If no image appears or if the image appears incorrectly using the USB Display function, try the following
solutions:

• Press the

USB

button on the remote control.

• Make sure the

USB Type B

setting in the Extended menu is set to

USB Display

, if available.

• With Mac OS X, select the

USB Display

icon in the Dock or from the

Applications

folder.

95

Summary of Contents for VS350W

Page 1: ...VS350W VS410 User s Guide ...

Page 2: ......

Page 3: ...s Remote Control 18 Setting Up the Projector 20 Projector Placement 20 Projector Setup and Installation Options 20 Projection Distance 22 Projector Connections 23 Connecting to Computer Sources 23 Connecting to a Computer for USB Video and Audio 24 Connecting to a Computer for VGA Video 25 Connecting to a Computer for USB Mouse Control 25 Connecting to a Computer for Sound 26 Connecting to Video S...

Page 4: ...sing the Remote Control as a Presentation Pointer 44 Selecting an Image Source 45 Projection Modes 47 Changing the Projection Mode Using the Remote Control 47 Changing the Projection Mode Using the Menus 47 Image Aspect Ratio 48 Changing the Image Aspect Ratio 49 Available Image Aspect Ratios 49 Color Mode 50 Changing the Color Mode 50 Available Color Modes 51 Turning On Auto Iris 52 Controlling t...

Page 5: ...ettings Extended Menu 72 Projector Information Display Info Menu 74 Projector Reset Options Reset Menu 76 Maintaining and Transporting the Projector 77 Projector Maintenance 77 Cleaning the Lens 77 Cleaning the Projector Case 78 Air Filter and Vent Maintenance 78 Cleaning the Air Filter and Vents 78 Replacing the Air Filter 80 Projector Lamp Maintenance 81 Replacing the Lamp 82 Resetting the Lamp ...

Page 6: ...ector or Remote Control Operation Problems 101 Solutions to Projector Power or Shut Off Problems 101 Solutions to Problems with the Remote Control 102 Solutions to Password Problems 102 Where to Get Help 102 Technical Specifications 104 General Projector Specifications 104 Projector Lamp Specifications 106 Remote Control Specifications 106 Projector Dimension Specifications 107 Projector Electrica...

Page 7: ...Copyright Attribution 117 7 ...

Page 8: ......

Page 9: ...umens of brightness white light output and color light output VS350W Native resolution of 1280 800 pixels WXGA VS410 Native resolution of 1024 768 pixels XGA Easy to use setup and operation features Plug and play 3 in 1 USB projection audio and mouse control for instant setup Low total cost of ownership with longer lamp life Built in closed captioning decoder Epson Instant Off and Direct Power On ...

Page 10: ...riginal packaging or equivalent when shipping Make sure your projector box included all of these parts 1 Projector 2 Remote control 3 Remote control batteries two AA alkaline 4 Power cord 5 VGA computer cable 6 Password Protected sticker 7 Projector documentation CD Parent topic Projector Features 10 ...

Page 11: ...ther optional accessories and replacement parts from an Epson authorized reseller To find the nearest reseller call 800 GO EPSON 800 463 7766 Or you can purchase online at www epsonstore com U S sales or www epson ca Canadian sales Epson offers the following optional accessories and replacement parts for your projector Option or part Part number Genuine Epson Replacement lamp ELPLP64 V13H010L64 Ai...

Page 12: ...A2 2 Year Extended Service Program Exchange Service EPPEXPA1 Parent topic Projector Features Warranty and Registration Information Your projector comes with a basic warranty that lets you project with confidence For details see the warranty brochure that came with your projector In addition Epson offers free Extra Care Road Service In the unlikely event of an equipment failure you won t have to wa...

Page 13: ...ntrol or projector to get quick solutions to common problems www epson com support U S or www epson ca support Canada View FAQs frequently asked questions and e mail your questions to Epson technical support 24 hours a day If you still need help after checking this manual and the sources listed above you can use the Epson PrivateLine Support service to get help fast For details see Where to Get He...

Page 14: ... Exhaust vent 2 Projector status lights 3 Lamp cover 4 Control panel 5 Air filter cover latch 6 Air filter cover 7 Zoom ring 8 Focus ring 9 A V Mute slide 10 Front adjustable foot 11 Foot release lever 12 A V Mute slide lever 14 ...

Page 15: ...ocations Projector Parts Rear 1 AC input port 2 S Video port 3 Computer port 4 USB TypeB port 5 Remote control receiver 6 Speaker 7 Kensington security slot 8 RS 232C port 9 L Audio R audio ports 10 Video port Parent topic Projector Part Locations 15 ...

Page 16: ...Projector Parts Base 1 Mounting bracket holes 2 Front adjustable foot 3 Rear feet 4 Security cable attachment point Parent topic Projector Part Locations 16 ...

Page 17: ...ptions 5 Volume buttons adjust speaker volume horizontal keystone adjustment buttons adjust screen shape and arrow buttons 6 Vertical keystone adjustment buttons adjust screen shape and arrow buttons 7 Esc button cancels exits functions 8 Help button accesses projector help information Parent topic Projector Part Locations Related references Projector Light Status 17 ...

Page 18: ...Projector Parts Remote Control 1 Power button 18 ...

Page 19: ... wireless mouse functions 11 User button customizable for different functions 12 Page up down buttons control presentation slides 13 E Zoom buttons zoom into and out of the image 14 A V Mute button turns off picture and sound 15 Help button accesses projector help information 16 Freeze button stops video action 17 Volume up down buttons adjust speaker volume 18 Pointer button activates on screen p...

Page 20: ...se considerations in mind as you select a projector location Place the projector on a sturdy level surface or install it using a compatible mount Leave plenty of space around and under the projector for ventilation and do not place it on top of or next to anything that could block the vents Position the projector within 9 8 feet 3 m of a grounded electrical outlet or extension cord Projector Setup...

Page 21: ...or make sure to position it squarely in front of the center of the screen not at an angle if possible If you project from the ceiling or from the rear be sure to select the correct Projection option in the projector s menu system Parent topic Projector Placement 21 ...

Page 22: ...ratio and other settings Use the tables here to determine approximately how far to place the projector from the screen based on the size of the projected image Conversion figures may have been rounded up or down VS410 4 3 Aspect Ratio Screen or Projection distance image size Wide to Tele 1 50 inches 55 1 to 90 29 inches 140 to 229 cm 2 80 inches 89 to 144 9 inches 226 to 368 cm 3 100 inches 111 to...

Page 23: ...D players gaming consoles digital cameras and camera phones with compatible video output ports If your presentation or video includes sound you can connect audio input cables if necessary Caution If you will use the projector at altitudes above 4921 feet 1500 m turn on High Altitude Mode to ensure the projector s internal temperature is regulated properly Connecting to Computer Sources Connecting ...

Page 24: ...sta Select Run EMP_UDSe exe in the dialog box that appears to install the Epson USB Display software Windows XP Wait as messages appear on your computer screen and the projector installs the Epson USB Display software on your computer Windows 2000 Select Computer EPSON_PJ_UD and EMP_UDSe EXE to install the Epson USB Display software Mac OS X The USB Display setup folder appears on your screen Sele...

Page 25: ...1 If necessary disconnect your computer s monitor cable 2 Connect the VGA computer cable to your computer s monitor port 3 Connect the other end to a Computer port on the projector 4 Tighten the screws on the VGA connectors Parent topic Connecting to Computer Sources Connecting to a Computer for USB Mouse Control If you connected your computer to a Computer or USB TypeB port on the projector you c...

Page 26: ...arts Remote Control Related tasks Using the Remote Control as a Wireless Mouse Connecting to a Computer for Sound If your computer presentation includes sound and you did not connect it using the projector s USB TypeB port you can still play sound through the projector s speaker system Just connect an optional stereo mini jack adapter cable with one 3 5 mm mini plug and two RCA plugs 1 Connect the...

Page 27: ...tor using a component to VGA video cable Depending on your component ports you may need to use an adapter cable along with a component video cable 1 Connect the component connectors to your video source s color coded component video output ports usually labeled Y Pb Pr or Y Cb Cr If you are using an adapter connect these connectors to your component video cable 2 Connect the VGA connector to the p...

Page 28: ... to Video Sources Connecting to an S Video Video Source If your video source has an S Video port you can connect it to the projector using an optional S Video cable 1 Connect the S Video cable to your video source s S Video output port 2 Connect the other end to the projector s S Video port Parent topic Connecting to Video Sources Connecting to a Video Source for Sound You can play sound through t...

Page 29: ...the cable to the projector s Audio ports Parent topic Connecting to Video Sources Related references Projector Setup Settings Extended Menu Installing Batteries in the Remote Control The remote control uses the two AA batteries that came with the projector 1 Open the battery cover as shown 29 ...

Page 30: ...2 Insert the batteries with the and ends facing as shown 3 Close the battery cover and press it down until it clicks into place Parent topic Setting Up the Projector 30 ...

Page 31: ... 1 To open the projector s lens cover slide the A V Mute slide lever 2 To cover the lens or temporarily turn off the projected picture and sound slide the A V Mute slide cover closed Parent topic Setting Up the Projector 31 ...

Page 32: ...e Height Image Shape Resizing the Image With the Zoom Ring Focusing the Image Using the Focus Ring Remote Control Operation Selecting an Image Source Projection Modes Image Aspect Ratio Color Mode Controlling the Volume with the Volume Buttons Turning On the Projector Turn on the computer or video equipment you want to use before you turn on the projector so it can display the image source 1 Open ...

Page 33: ...or or the remote control to turn on the projector The projector beeps and the power light flashes green as the projector warms up After about five seconds the power light stops flashing and turns green Warning Never look into the projector lens when the lamp is on This can damage your eyes and is especially dangerous for children If you do not see a projected image right away try the following Ver...

Page 34: ...oduct when not in use to prolong the life of the projector Lamp life will vary depending upon mode selected environmental conditions and usage Brightness decreases over time 1 Press the power button on the projector or the remote control The projector displays a shutdown confirmation screen 2 Press the power button again To leave it on press any other button The projector beeps twice the lamp turn...

Page 35: ...ht is orange but not flashing then unplug the power cord Caution To avoid damaging the projector or lamp never unplug the power cord when the power light is green or flashing orange 4 Close the projector s lens cover Parent topic Using Basic Projector Features 35 ...

Page 36: ... and press Enter 4 Select the Language setting and press Enter 5 Select the language you want to use and press Enter 6 Press Menu or Esc to exit the menus Parent topic Using Basic Projector Features Adjusting the Image Height If you are projecting from a table or other flat surface and the image is too high or low you can adjust the image height using the projector s adjustable feet 1 Turn on the ...

Page 37: ...ector 3 Release the lever to lock the foot 4 If the image is tilted rotate the rear feet to adjust their height If the projected image is unevenly rectangular you need to adjust the image shape Parent topic Using Basic Projector Features Related concepts Image Shape Related references Projector Feature Settings Settings Menu 37 ...

Page 38: ...rrects vertical keystone effects when you reposition the projector Correcting Image Shape with the Keystone Buttons Correcting Image Shape with Quick Corner Parent topic Using Basic Projector Features Correcting Image Shape with the Keystone Buttons You can use the projector s keystone correction buttons to correct the shape of an image that is unevenly rectangular on the sides 1 Turn on the proje...

Page 39: ...e shape After correction your image is slightly smaller Note If the projector is installed out of reach you can also correct the image shape using the Keystone settings in the projector menus Parent topic Image Shape Related references Projector Feature Settings Settings Menu 39 ...

Page 40: ... on all sides 1 Turn on the projector and display an image Note You can display a pattern to aid in adjusting the projected image using the Settings menu 2 Press the Menu button 3 Select the Settings menu and press Enter 4 Select the Keystone setting and press Enter 5 Select the Quick Corner setting and press Enter You see the Quick Corner adjustment screen 40 ...

Page 41: ...ow buttons to adjust the image shape as necessary 8 When you are finished press Esc Parent topic Image Shape Related references Projector Feature Settings Settings Menu Resizing the Image With the Zoom Ring 1 Turn on the projector and display an image Note You can display a pattern to aid in adjusting the projected image using the Settings menu 41 ...

Page 42: ...e projected image using the Settings menu 2 To sharpen the image focus rotate the projector s focus ring Parent topic Using Basic Projector Features Remote Control Operation The remote control lets you control the projector from almost anywhere in the room up to 19 7 feet 6 m away You can point it at the screen or the front or back of the projector Make sure that you aim the remote control at the ...

Page 43: ...rol for a long time remove the batteries Using the Remote Control as a Wireless Mouse Using the Remote Control as a Presentation Pointer Parent topic Using Basic Projector Features Related tasks Replacing the Remote Control Batteries Using the Remote Control as a Wireless Mouse You can use the projector s remote control as a wireless mouse so you can control your computer presentation from a dista...

Page 44: ...tons To move the cursor on the screen use the arrow buttons To left click press the button once press it twice to double click To right click press the Esc button To drag and drop hold the button as you move the cursor with the arrow buttons then release at the destination Parent topic Remote Control Operation Related references Projector Setup Settings Extended Menu Using the Remote Control as a ...

Page 45: ...cting an Image Source If you connected multiple image sources to the projector such as a computer and DVD player you may want to switch from one image source to the other 1 Make sure the connected image source you want to use is turned on 2 For video image sources insert a DVD or other video media and press its play button if necessary 3 Do one of the following Press the Source Search button on th...

Page 46: ...you want on the remote control If there is more than one port for that source press the button again to cycle through the sources 1 Computer port sources 2 Video sources 3 USB port sources Parent topic Using Basic Projector Features 46 ...

Page 47: ... or by changing a menu setting Changing the Projection Mode Using the Remote Control Changing the Projection Mode Using the Menus Parent topic Using Basic Projector Features Changing the Projection Mode Using the Remote Control You can change the projection mode to flip the image over top to bottom 1 Turn on the projector and display an image 2 Hold down the A V Mute button on the remote control f...

Page 48: ...dth to height ratios called aspect ratios Normally the input signal from your video source determines the image s aspect ratio However for certain images you can change the aspect ratio to fit your screen by pressing a button on the remote control If you always want to use a particular aspect ratio for a certain video input source you can select it using the projector s menus Changing the Image As...

Page 49: ... button repeatedly Parent topic Image Aspect Ratio Available Image Aspect Ratios You can select the following image aspect ratios depending on the input signal from your image source Note Black bands and cropped images may project in certain aspect ratios depending on the aspect ratio and resolution of your input signal VS350W Aspect ratio setting Description Normal Displays images using the full ...

Page 50: ... different Color Modes to provide optimum brightness contrast and color for a variety of viewing environments and image types You can select a mode designed to match your image and environment or experiment with the available modes If you always want to use a particular color mode for a certain video input source you can select it using the projector menus Changing the Color Mode Available Color M...

Page 51: ...vailable Color Modes You can set the projector to use these Color Modes depending on the input source you are using Color Mode Description Presentation Best for color presentations in a bright room Dynamic Best for projecting in a bright room Theatre Best for movies projected in a dark room Sports Best for television images in a bright room sRGB Best for standard sRGB computer displays Blackboard ...

Page 52: ...hat supports the feature You cannot change the Auto Iris setting when you are using a Closed Caption setting 5 Press Menu or Esc to exit the menus Parent topic Color Mode Controlling the Volume with the Volume Buttons You can use the Volume buttons on the remote control to adjust the volume as you project a presentation with audio You can also use the volume buttons on the projector s control pane...

Page 53: ... volume A volume gauge appears on the screen 3 To set the volume to a specific level for an input source you can set the volume using the projector s menus Parent topic Using Basic Projector Features Related references Projector Feature Settings Settings Menu 53 ...

Page 54: ...ntion during a presentation Any sound or video action continues to run however so you cannot resume projection at the point that you stopped it If you want to display an image such as a company logo or picture when the presentation is stopped you can set up this feature using the projector s menus 1 Press the A V Mute button on the remote control to temporarily stop projection and mute any sound 2...

Page 55: ...reeze again Parent topic Adjusting Projector Features Zooming Into and Out of Images You can draw attention to parts of a presentation by zooming into a portion of the image and enlarging it on the screen 1 Press the E Zoom button on the remote control You see a crosshair on the screen indicating the center of the zoom area 2 Use the following buttons on the remote control to adjust the zoomed ima...

Page 56: ...e projector in place Password Security Types Locking the Projector s Buttons Installing a Security Cable Parent topic Adjusting Projector Features Password Security Types You can set up these types of password security using one shared password Power On Protect prevents anyone from using the projector without first entering a password User s Logo Protect prevents anyone from changing the custom sc...

Page 57: ...d accepted 6 Press Esc to return to the Password Protect menu 7 Make a note of the password and keep it in a safe place in case you forget it Parent topic Password Security Types Selecting Password Security Types After setting a password you see the Password Protect menu Select the password security types you want to use If you do not see this menu hold down the Freeze button on the remote control...

Page 58: ...or You must enter the correct password to use the projector 1 Hold down the Num button on the remote control while you enter the password using the numeric buttons The password screen closes 2 If the password is incorrect the following may happen You see a wrong password message and a prompt to try again Enter the correct password to proceed If you enter an incorrect password several times in succ...

Page 59: ...ser s Logo by setting up password protection for it 1 Display the image you want to project as the User s Logo 2 Press the Menu button select the Extended menu and press Enter 3 Select the User s Logo setting and press Enter You see a prompt asking if you want to use the displayed image as a user s logo 4 Select Yes and press Enter You see a selection box overlaying your image 5 Use the arrow butt...

Page 60: ...play the User s Logo screen To display it whenever there is no input signal select Display Background and set it to Logo To display it whenever you turn the projector on select Startup Screen and set it to On To display it whenever you press the A V Mute button select A V Mute and set it to Logo To prevent anyone from changing the User s Logo settings without first entering a password set a passwo...

Page 61: ... select Partial Lock You see a confirmation prompt 5 Select Yes and press Enter Unlocking the Projector s Buttons Parent topic Projector Security Features Unlocking the Projector s Buttons If the projector s buttons have been locked hold the Enter button on the projector s control panel for seven seconds to unlock them Parent topic Locking the Projector s Buttons Installing a Security Cable You ca...

Page 62: ...re or heavy furniture Parent topic Projector Security Features Related references Projector Parts Rear Creating a User Pattern to Display You can transfer an image to the projector and then display it as a pattern to aid in presentations when you use the Pattern Display feature This transferred image is called the User Pattern 1 Display the image you want to project as the User Pattern from a conn...

Page 63: ... use the displayed image as a User Pattern 5 Select Yes and press Enter Note It takes a few moments for the projector to save the image do not use the projector its remote control or any connected equipment until it is finished You see a completion message 6 Press Esc to exit the message screen Parent topic Adjusting Projector Features Related references Projector Feature Settings Settings Menu 63...

Page 64: ...r Feature Settings Settings Menu Projector Setup Settings Extended Menu Projector Information Display Info Menu Projector Reset Options Reset Menu Using the Projector s Menus You can use the projector s menus to adjust the settings that control how your projector works The projector displays the menus on the screen 1 Press the Menu button on the control panel or remote control You see the menu scr...

Page 65: ...ettings 5 Change the settings using the buttons listed on the bottom of the menu screens 6 To return all the menu settings to their default values select Reset 7 When you finish changing settings on a menu press Esc 8 Press Menu or Esc to exit the menus Parent topic Adjusting the Menu Settings Image Quality Settings Image Menu Settings on the Image menu let you adjust the quality of your image for...

Page 66: ...s available Adjusts the difference between light and dark areas of the image Color Saturation Varying levels available Adjusts the intensity of the image colors Tint Varying levels available Adjusts the balance of green to magenta tones in the image Sharpness Varying levels available Adjusts the sharpness or softness of image details Abs Color Temp absolute color 5000 to 10000 ºK Kelvin Sets the c...

Page 67: ...d references Available Color Modes Input Signal Settings Signal Menu Normally the projector detects and optimizes the input signal settings automatically If you need to customize the settings you can use the Signal menu The available settings depend on the currently selected input source Note You can restore the default settings of the Position Tracking and Sync settings by pressing the Auto butto...

Page 68: ...omputer images Sync Varying levels available Adjusts signal to eliminate fuzziness or flickering in computer images Position Up down left right Adjusts the image location on the screen Progressive Off Sets whether to convert interlaced to progressive signals Video for certain video image types Film Auto Off for fast moving video images Video for most video images Film Auto for movies computer grap...

Page 69: ...ut sources connected to the Various video standards composite video and S Video ports Auto detects signal automatically Aspect See the list of available aspect Sets the aspect ratio width to ratios height ratio for the selected input source Overscan Off Sets the output image ratio the range of the projected image 4 8 Parent topic Adjusting the Menu Settings Related references Available Image Aspec...

Page 70: ...ic correction on or off Quick Corner select to correct image shape and alignment using an on screen display Control Panel Lock Full Lock Controls projector button locking to secure the projector Partial Lock Full Lock locks all buttons Off Partial Lock locks all buttons except the power button Off no buttons locked Pointer Shape Three shapes available Changes the shape of the remote control pointe...

Page 71: ... Varying levels available Adjusts the volume of projector s speaker system or external speakers Remote Receiver Front Limits reception of remote control signals by the selected receiver Rear Off turns off all receivers Front Rear Off User Button Power Consumption Assigns a menu option to the User button on the remote Info control for one touch access Progressive Closed Caption Test Pattern Resolut...

Page 72: ...rid or line pattern to display User Pattern captures a projected screen and saves it as a pattern for display Test Pattern displays a test pattern to assist in focusing and zooming the image and correcting image shape Parent topic Adjusting the Menu Settings Related tasks Correcting Image Shape with Quick Corner Projector Setup Settings Extended Menu Settings on the Extended menu let you customize...

Page 73: ...reen controls whether a special screen appears when the projector starts up A V Mute selects the screen color or logo to display when A V Mute is turned on Closed Caption Off Controls use of closed captions and selects the closed caption CC1 channel CC2 User s Logo Creates a screen that the projector displays to identify itself and enhance security Projection Front Selects the way the projector fa...

Page 74: ...the projector after 30 minutes if the lens cover is closed High Altitude Mode regulates the projector s operating temperature at altitudes above 4921 feet 1500 m Audio Input specifies the audio input source if not detected automatically using the Auto option Language Various languages available Selects the language for projector menu and message displays not changed by Reset option Parent topic Ad...

Page 75: ...e of the port to which the current input source is connected Input Signal Displays the input signal setting of the current input source Resolution Displays the resolution of the current input source Video Signal Displays the video signal format of the current input source Refresh Rate Displays the refresh rate of the current input source Sync Info Displays information that may be needed by a servi...

Page 76: ...gs to their default values using the Reset All option on the Reset menu You can also reset the projector s lamp usage timer to zero when you replace the lamp using the Reset Lamp Hours option You cannot reset the following settings using the Reset All option Input Signal User s Logo Language Lamp Hours Password User Button Parent topic Adjusting the Menu Settings 76 ...

Page 77: ...pson servicer Warning Before cleaning any part of the projector turn it off and unplug the power cord Never open any cover on the projector except as specifically explained in this manual Dangerous electrical voltages in the projector can injure you severely Warning Do not try to service this product yourself except as specifically explained in this manual Refer all other servicing to qualified se...

Page 78: ...ned with water and mild soap Do not spray liquid directly on the projector Caution Do not use wax alcohol benzene paint thinner or other chemicals to clean the projector case These can damage the case Do not use canned air or the gases may leave a residue Parent topic Projector Maintenance Air Filter and Vent Maintenance The projector s air filter keeps the intake air clean If dust collects on the...

Page 79: ...ove the air filter so you can clean both sides of it Do not rinse the air filter in water or use any detergent or solvent to clean it Caution Do not use canned air or the gases may leave a residue 3 If dust is difficult to remove or the air filter is damaged replace the air filter Parent topic Air Filter and Vent Maintenance 79 ...

Page 80: ...or replace it The air filter is torn or damaged You can replace the air filter while the projector is mounted to the ceiling if necessary The illustrations here show the projector placed on a table 1 Turn off the projector and unplug the power cord 2 Slide the air filter cover latch and open the air filter cover 3 Pull the air filter out of the projector 80 ...

Page 81: ...The projector keeps track of the number of hours the lamp is used and displays this information in the projector s menu system Replace the lamp as soon as possible when the following occurs The projected image gets darker or starts to deteriorate A message appears when you turn on the projector telling you to replace the lamp The projector s lamp light is flashing orange Replacing the Lamp Resetti...

Page 82: ...lamp while the projector is mounted to the ceiling if necessary 1 Turn off the projector and unplug the power cord 2 Allow the projector lamp to cool down for at least one hour 3 Use the screwdriver included with the replacement lamp to loosen the screw securing the lamp cover Warning If the lamp is broken glass fragments may be loose inside the lamp chamber Be careful removing any broken glass to...

Page 83: ...4 Slide the lamp cover out and lift it off 5 Loosen the screws securing the lamp to the projector The screws do not come all the way out 83 ...

Page 84: ...e lamp handle and gently pull the lamp out of the projector Note The lamp s in this product contain mercury Please consult your state and local regulations regarding disposal or recycling Do not put in the trash 84 ...

Page 85: ...insert the new lamp into the projector If it does not fit easily make sure it is facing the right way Press the handle down Caution Do not touch any glass on the lamp assembly to avoid premature lamp failure 85 ...

Page 86: ... Push in the lamp firmly and tighten the screws to secure it 9 Replace the lamp cover and tighten the screw to secure it Note Be sure the lamp cover is securely installed or the lamp will not come on 86 ...

Page 87: ...ment message and to keep track of lamp usage correctly Note Do not reset the lamp timer if you have not replaced the lamp to avoid inaccurate lamp usage information 1 Turn on the projector 2 Press the Menu button 3 Select the Reset menu and press Enter 4 Select Reset Lamp Hours and press Enter You see a prompt asking if you want to reset the lamp hours 5 Select Yes and press Enter 6 Press Menu or ...

Page 88: ...ut Caution Use only the type of batteries specified in this manual Do not install batteries of different types or mix new and old batteries 1 Open the battery cover as shown 2 Remove the old batteries Warning If the battery fluid has leaked wipe it away with a soft cloth and avoid getting the fluid on your hands If it gets on your hands wash them immediately to avoid injury 88 ...

Page 89: ... clicks into place Warning Dispose of used batteries according to local regulations Do not expose batteries to heat or flame Keep batteries out of the reach of children they are choking hazards and are very dangerous if swallowed Parent topic Projector Maintenance Related references Remote Control Operation 89 ...

Page 90: ...ctor a long distance or as checked luggage pack it in a firm box with cushioning around it and mark the box Fragile When shipping the projector for repairs place it in its original packing materials if possible or use equivalent materials with cushioning around the projector Mark the box Fragile Note Epson shall not be liable for any damages incurred during transportation Parent topic Maintaining ...

Page 91: ... and turn it on If this does not solve the problem check the following The lights on the projector may indicate what the problem is The projector s Help system can display information about common problems if the projector is operating The solutions in this manual can help you solve many problems If none of these solutions help you can contact Epson for technical support Parent topic Solving Probl...

Page 92: ...f Standby or sleep mode Flashing orange Off Off Preparing for monitoring or shutting down When the light remains orange you can unplug the projector Flashing red Off Flashing orange Projector is too hot Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects Make sure the environmental temperature is not too hot If overheating continues clean or replace th...

Page 93: ...orrectly Reseat or replace the lamp as necessary If operating the projector at high altitude turn on High Altitude Mode If the problem persists unplug the projector and contact Epson for help Light status Flashing Off Replace the lamp soon to avoid damage Do not varies orange continue using the projector Red Off Flashing red A fan or sensor has a problem Turn the projector off unplug it and contac...

Page 94: ...ther problem to solve press Esc To exit the help system press Help Parent topic Solving Problems Solving Image or Sound Problems Check the solutions in these sections if you have any problems with projected images or sound Solutions When No Image Appears Solutions When Image is Incorrect Using the USB Display Function Solutions When No Signal Message Appears Solutions When Not Supported Message Ap...

Page 95: ...cked Unlock the buttons If the projector does not respond when you press buttons on the remote control make sure the remote receivers are turned on For images projected with Windows Media Center reduce the screen size from full screen mode For images projected from applications using Windows DirectX turn off DirectX functions Parent topic Solving Image or Sound Problems Related references Projecto...

Page 96: ... monitor If necessary turn the projector and the connected computer or video source off and then on again Displaying From a PC Laptop Displaying From a Mac Laptop Parent topic Solving Image or Sound Problems Displaying From a PC Laptop If you see the No Signal message when you display from a PC laptop you need to set up the laptop to display on an external monitor 1 Hold down the laptop s Fn key a...

Page 97: ...or your computer See your computer manual for details Parent topic Solving Image or Sound Problems Related references Input Signal Settings Signal Menu Supported Video Display Formats Solutions When Only a Partial Image Appears If only a partial computer image appears try the following solutions Press the Auto button on the remote control to optimize the image signal Try adjusting the image positi...

Page 98: ...ttons Correcting Image Shape with Quick Corner Solutions When the Image Contains Noise or Static If the projected image seems to contain electronic interference noise or static try the following solutions Check the cables connecting your computer or video source to the projector They should be Separated from the power cord to prevent interference Securely connected at both ends Not connected to an...

Page 99: ...from a cold environment let the projector warm up to room temperature before using it Position the projector close enough to the screen Turn on automatic keystone adjustment in the projector s menus Adjust the Sharpness setting to improve image quality If you are projecting from a computer press the Auto button on the remote control to automatically adjust the tracking and sync If any bands or ove...

Page 100: ...try selecting Normal in the Settings menu If the image has been progressively darkening you may need to replace the projector lamp soon Parent topic Solving Image or Sound Problems Related concepts Projector Lamp Maintenance Related references Input Signal Settings Signal Menu Image Quality Settings Image Menu Projector Feature Settings Settings Menu Solutions When There is No Sound or Low Volume ...

Page 101: ...he projector and to a working electrical outlet The projector s buttons may be locked for security Unlock the buttons or use the remote control to turn on the projector The power cord may be defective Disconnect the cord and contact Epson If the projector s lamp shuts off unexpectedly it may have entered sleep mode after a period of inactivity Begin a presentation to wake the projector If the proj...

Page 102: ...d an ID number to the remote control to operate multiple projectors you may need to check or change the ID setting feature not available with all projectors If you lose the remote control you can order another one from Epson Parent topic Solving Projector or Remote Control Operation Problems Related references Projector Feature Settings Settings Menu Projector Setup and Installation Options Remote...

Page 103: ...ific Time Monday through Friday and 7 AM to 4 PM Pacific Time Saturday Canada 905 709 3839 6 AM to 8 PM Pacific Time Monday through Friday Days and hours of support are subject to change without notice Toll or long distance charges may apply Before you call have the following information ready Product name Product serial number located on the bottom or rear of the projector or in menu system Proof...

Page 104: ...r Electrical Specifications Projector Environmental Specifications Projector Safety and Approvals Specifications Supported Video Display Formats USB Display System Requirements General Projector Specifications Type of display Poly silicon TFT active matrix Resolution VS350W 1280 x 800 pixels WXGA VS4100 1024 x 768 pixels XGA Lens F 1 51 to 1 99 Focal length 18 2 to 29 2 mm Color reproduction Full ...

Page 105: ...ight output 4000 lumens ECO Power Consumption mode White light output 3200 lumens ISO 21118 standard Contrast ratio 2500 1 with Auto Iris on and Normal Power Consumption mode Image size VS350W 25 to 280 inches 0 64 to 7 11 m VS410 28 to 300 inches 0 71 to 7 62 m Projection distance 33 to 336 inches 0 83 to 8 54 m Projection methods Front rear ceiling mounted Optical aspect ratio VS350W width to he...

Page 106: ...HE Ultra High Efficiency Power consumption 275 W Lamp life Normal Power Consumption mode Up to about 3000 hours ECO Power Consumption mode Up to about 4000 hours Note Turn off this product when not in use to prolong the life of the projector Lamp life will vary depending upon mode selected environmental conditions and usage Brightness decreases over time Parent topic Technical Specifications Remot...

Page 107: ...frequency 50 60 Hz Power supply 100 to 240 VAC 3 8 to 1 7 A Power consumption Operating 100 to 120 V Normal Power Consumption mode 373 W ECO Power Consumption mode 301 W Standby 0 27 W Communication Off N A Communication On Power consumption Operating 200 to 240 V Normal Power Consumption mode 356 W ECO Power Consumption mode 289 W Standby 0 33 W Communication Off N A Communication On Parent topic...

Page 108: ...Supported Video Display Formats For best results your computer monitor or video card resolution should be set to display in the projector s native resolution However your projector includes Epson s SizeWise chip that supports other computer display resolutions so your image will be resized to fit automatically Your computer s monitor or video card refresh rate vertical frequency must be compatible...

Page 109: ...1024 SXGA 60 75 1400 1050 WXGA 60 75 85 1440 900 UXGA 60 1600 1200 WSXGA 60 1680 1050 WUXGA Reduced Blanking 60 1920 1200 MAC13 67 640 480 MAC16 75 832 624 MAC19 75 1024 768 59 1024 768 MAC21 75 1152 870 Composite video TV NTSC 60 720 480 TV PAL 50 60 720 576 TV SECAM 50 720 576 Component video SDTV 480i 60 720 480 SDTV 576i 50 720 576 SDTV 480p 60 720 480 SDTV 576p 50 720 576 109 ...

Page 110: ... 60 1400 1050 UXGA 60 1600 1200 SDTV 480i 480p 60 720 480 SDTV 576i 576p 50 720 576 HDTV 720p 50 60 1280 720 HDTV 1080i 50 60 1920 1080 HDTV 1080p 24 30 50 60 1920 1080 VS350W only Available only when using the Wide option as the Resolution setting Parent topic Technical Specifications USB Display System Requirements Your computer system must meet the system requirements here to use the projector ...

Page 111: ...mate Enterprise Professional and Home Premium 32 and 64 bit Home Basic and Starter 32 bit CPU Mobil Pentium III 1 2 GHz or faster Power PC G4 1 GHz or faster 1 6 GHz or faster recommended 1 83 GHz or faster recommended Memory 256MB or more 512MB or more 512MB or more recommended Hard disk space 20MB or more Display Resolution between 640 480 and 1600 1200 16 bit color or greater Parent topic Techn...

Page 112: ...the lamp and filter covers Dangerous electrical voltages inside the projector can severely injure you Except as specifically explained in this User s Guide do not attempt to service this product yourself Refer all servicing to qualified service personnel Warning The projector and its accessories come packaged in plastic bags Keep plastic bags away from small children to avoid any risk of suffocati...

Page 113: ...outlet Do not pull the power cord when disconnecting the plug always be sure to hold the plug when disconnecting it Failure to comply with these precautions could result in fire or electric shock Do not overload wall outlets extension cords or power strips Do not insert the plug into a dusty outlet This can cause fire or electric shock Do not place the projector where the cord can be walked on Thi...

Page 114: ...ay receive an electric shock Unplug the projector when it will not be used for extended periods Do not use the projector where it may be exposed to rain water or excessive humidity Do not use the projector where it may be exposed to smoke corrosive gases or excessive dust Do not use or store the projector or remote control in a hot location such as near a heater in direct sunlight or in a closed v...

Page 115: ...rds included with this product contain chemicals including lead known to the State of California to cause birth defects or other reproductive harm Wash hands after handling This notice is provided in accordance with Proposition 65 in Cal Health Safety Code 25249 5 and following Parent topic Notices FCC Compliance Statement For United States Users This equipment has been tested and found to comply ...

Page 116: ...lations Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le materiel brouilleur du Canada Parent topic Notices Trademarks Epson and Instant Off are registered trademarks and Epson Exceed Your Vision is a registered logomark of Seiko Epson Corporation PrivateLine and Accolade are registered trademarks SizeWiseTM DuetTM and BrightLink SoloTM are trademarks and Eps...

Page 117: ...tions to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation This information...

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