Epson TM-T20II Technical Reference Manual Download Page 25

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Chapter 1 Product Overview

Paper Specifications

80 mm

width paper printing

58 mm

width paper printing

Paper types

Specified thermal paper

Form

Roll paper

Size

Roll paper diameter

83 mm {3.27

} maximum

Roll paper core

Inside: 12 mm {0.47

}, Outside: 18 mm {0.71

}

Roll width when taken up

80 + 0.5/-1.0 mm

{3.15 + 0.02/-0.04"}

58 + 0.5/-1.0 mm

{2.28 + 0.02/-0.04"}

Paper width

79.5 ± 0.5 mm {3.13 ± 0.02"}

57.5 ± 0.5 mm {2.26 ± 0.02"}

Specified roll paper type

NTP080-80

NTP058-80

Specified original paper type

TF50KS-E, TF60KS-E (NIPPON Paper Industries Co., Ltd.)

PD150R, PD160R, PD190R (OJI Paper Mfg. Co., Ltd.)

P220AGB-1 (Mitsubishi Paper Mills Limited.)

P350 (Kanzaki Specialty Papers)

AF50KS-E (Jujo Thermal Oy)

F5041 (Mitsubishi HiTec Paper Flensburg GmbH)

KT55F20, KT48F20 (Koehler Paper Group)

Paper must not be pasted to the roll paper core.

Summary of Contents for TM-T20II

Page 1: ...ripherals Describes how to handle the product Describes precautions for replacement Describes features and general specifications for the product Technical Reference Guide Describes interfaces connectors and character code tables M00056901 Rev B Product Overview Setup Application Development Information Handling Replacement of the TM T20 Appendix ...

Page 2: ... modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Seik...

Page 3: ... carefully to avoid serious bodily injury CAUTION Provides information that must be observed to prevent damage to the equipment or loss of data Possibility of sustaining physical injuries Possibility of causing physical damage Possibility of causing information loss Provides information that must be observed to avoid damage to your equipment or a malfunction Provides important information and usef...

Page 4: ...ltiple loads on the power outlet Overloading the outlet may lead to fire Shut down your equipment immediately if it produces smoke a strange odor or unusual noise Continued use may lead to fire Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice Never attempt to repair this product yourself Improper repair work can be dangerous Never disassemble or m...

Page 5: ...ty after a full evaluation CAUTION Do not connect cables in ways other than those mentioned in this manual Different connections may cause equipment damage or fire Be sure to set this equipment on a firm stable horizontal surface The product may break or cause injury if it falls Do not use this product in locations subject to high humidity or dust levels Excessive humidity and dust may cause equip...

Page 6: ...d development and design of printer applications for developers Manual Content The manual is made up of the following sections Chapter 1 Product Overview Chapter 2 Setup Chapter 3 Application Development Information Chapter 4 Handling Chapter 5 Replacement of the TM T20 Appendix Specifications of Interface and Connector Character Code Tables ...

Page 7: ...face 12 Colors 12 Accessories 12 Part Names and Functions 13 Power Switch 13 Roll paper cover Cover open lever 13 Control Panel 14 Offline 15 Connectors 16 Error Status 17 Automatically Recoverable Errors 17 Recoverable Errors 17 Unrecoverable Errors 18 NV Memory Non Volatile Memory 19 NV Graphics Memory 19 User NV Memory 19 Memory Switches 19 R E Receipt Enhancement 20 User defined Page 20 Mainte...

Page 8: ...th 37 Connecting the Printer to the Host Computer 38 For Serial Interface 38 For USB Interface 40 For Ethernet Interface 42 Connecting to the Power Source 44 Connecting the AC cable 44 Setting the Memory Switches Receipt Enhancement 46 Functions 47 Connecting the Optional External Buzzer 55 Connecting the Buzzer Unit 56 Connecting the Cash Drawer 58 Required specifications of cash drawers 58 Conne...

Page 9: ...Removing Jammed Paper 83 Cleaning the Printer 85 Cleaning the Printer Case 85 Cleaning the Thermal Head Platen Roller 85 Preparing for Transport 86 Replacement of the TM T20 87 Additional Functions and Functional Improvements 87 Print Speed 87 Appendix 89 Specifications of Interface and Connector 89 USB Universal Serial Bus Interface 89 RS 232 Serial Interface 90 Ethernet Interface 92 Setting Cond...

Page 10: ...N 3 Vietnamese 115 Page 31 TCVN 3 Vietnamese 116 Page 32 PC720 Arabic 117 Page 33 WPC775 Baltic Rim 118 Page 34 PC855 Cyrillic 119 Page 35 PC861 Icelandic 120 Page 36 PC862 Hebrew 121 Page 37 PC864 Arabic 122 Page 38 PC869 Greek 123 Page 39 ISO8859 2 Latin2 124 Page 40 ISO8859 15 Latin9 125 Page 41 PC1098 Farsi 126 Page 42 PC1118 Lithuanian 127 Page 43 PC1119 Lithuanian 128 Page 44 PC1125 Ukrainia...

Page 11: ...loading Software Command protocol is based on the ESC POS Proprietary Command System Windows printer drivers OPOS ADK OPOS for NET ADK JavaPOS ADK and other drivers Linux CUPS Mac driver are available Printing of various types of bar codes GS1 DataBar and two dimensional symbols PDF417 QR code MaxiCode Composite Symbology is supported A maintenance counter function is supported 42 column mode is s...

Page 12: ... cover Wall hanging bracket Screws for wall hanging bracket Rubber feet for vertical installation Control panel label for vertical installation 58 mm width paper guide plate Interface cable only for serial USB model AC adapter AC cable TM T20II Software Documents Disc containing drivers utilities and documentation Setup Guide Warranty certificate Options Affixing tape for fixing the printer Model ...

Page 13: ...he printer on immediately after turning the printer off wait until the LED lights go off and then turn the power on Before turning the printer off it is recommended to send a power off command to the printer If you use the power off sequence the latest maintenance counter values are saved Maintenance counter values are usually saved every two minutes For information about ESC POS commands see the ...

Page 14: ...st standby state Flashes when macro execution standby state Feed button Pressing this button once feeds the roll paper by one line Holding this button down feeds the roll paper continuously When installing the printer vertically or hanging the printer on a wall be sure to attach the included control panel label for vertical installation on the roll paper cover The control panel label for vertical ...

Page 15: ... conditions During power on until the printer is ready During the self test While roll paper is fed using the Feed button When the roll paper cover is open When the printer stops printing due to a paper end During a macro execution standby state When an error has occurred See Error Status on page 17 ...

Page 16: ... on page 58 and Connecting the Optional External Buzzer on page 55 Interface connector Connects the printer with the host computer interface See Connecting the Printer to the Host Computer on page 38 Power supply connector Connect the AC adapter See Connecting to the Power Source on page 44 DK Drawer kick out connector UIB Universal interface board RS 232 10BASE T 100BASE TX Powersupply connector ...

Page 17: ...rror description Error LED flashing pattern Recovery measure Roll paper cover open error The roll paper cover was opened during printing Recovers automatically when the roll paper cover is closed Print head temperature error A high temperature outside the head drive operating range was detected Recovers automatically when the print head cools Error Error description Error LED flashing pattern Reco...

Page 18: ...r After R W checking the printer does not work correctly High voltage error The power supply voltage is extremely high Low voltage error The power supply voltage is extremely low CPU execution error The CPU is executing an incorrect address Internal circuit connection error Internal circuits are not connected correctly LED ON LED OFF Approx 160 ms LED ON LED OFF Approx 160 ms LED ON LED OFF Approx...

Page 19: ...red graphics User NV Memory You can store and read text data for multiple purposes such as for storing a note including customizing or maintenance information of the printer Use ESC POS commands to store and read the text data Memory Switches With the memory switches which are software switches for the printer you can configure various settings of the printer For information about the memory switc...

Page 20: ...e printer Maintenance Counter With this function printer information such as the number of lines printed the number of autocuts and printer operation time after the printer starts working is automatically stored in NV memory You can read the information with the Status API of the APD OPOS ADK or ESC POS commands to use it for periodical checks or part replacement For the character code table see C...

Page 21: ... Downloaded buffer user defined characters and user defined images 12 KB Macro buffer 2 KB NV graphics memory 256 KB Download graphics memory 208 KB User NV memory 1KB Barcode two dimensional symbol printing UPC A UPC E JAN 8 EAN 8 JAN 13 EAN 13 CODE 39 ITF CODABAR NW 7 CODE 93 CODE 128 GS1 128 GS1 DataBar Omnidirectional GS1 DataBar Truncated GS1 DataBar Stacked GS1 DataBar Stacked Omnidirectiona...

Page 22: ...need to install the 58 mm width paper guide plate and to make the paper width setting with the memory switch For information about how to change the paper width see Changing the Paper Width on page 37 The printing speed changes automatically depending on the applied voltage and head temperature The maximum printing speed may not be achieved depending on the type of interface the setting of data tr...

Page 23: ...s the same as Font A of the standard mode and the space between characters increases by 1 dot When printing graphics characters there is 1 dot space between characters 80 mm width paper printing 58 mm width paper printing Standard mode initial setting Font A 12 24 including 2 dot horizontal spacing Font B 9 17 including 2 dot horizontal spacing 42 column mode Font A 13 24 including 3 dot horizonta...

Page 24: ...8 0 07 0 17 42 column mode Font A 1 25 3 00 mm 1 25 6 00 mm 2 50 3 00 mm 2 50 6 00 mm 0 05 0 12 0 05 0 24 0 10 0 12 0 10 0 24 0 88 2 13 mm 0 88 4 26 mm 1 76 2 13 mm 1 76 4 26 mm 0 03 0 08 0 03 0 17 0 07 0 08 0 07 0 17 Font B 0 88 2 13 mm 0 88 4 26 mm 1 76 2 13 mm 1 76 4 26 mm 0 03 0 08 0 03 0 17 0 07 0 08 0 07 0 17 1 25 3 00 mm 1 25 6 00 mm 2 50 3 00 mm 2 50 6 00 mm 0 05 0 12 0 05 0 24 0 10 0 12 0...

Page 25: ...mm 3 15 0 02 0 04 58 0 5 1 0 mm 2 28 0 02 0 04 Paper width 79 5 0 5 mm 3 13 0 02 57 5 0 5 mm 2 26 0 02 Specified roll paper type NTP080 80 NTP058 80 Specified original paper type TF50KS E TF60KS E NIPPON Paper Industries Co Ltd PD150R PD160R PD190R OJI Paper Mfg Co Ltd P220AGB 1 Mitsubishi Paper Mills Limited P350 Kanzaki Specialty Papers AF50KS E Jujo Thermal Oy F5041 Mitsubishi HiTec Paper Flens...

Page 26: ...de on the left side and 4 5 mm on the right side 58 mm paper width printing The maximum printable area of paper with a width of 57 5 0 5 mm is 52 5 0 2 mm 420 dots and the approximate space is 3 0 mm on the left side and 2 0 mm on the right side 79 5 0 5 mm 3 13 0 02 72 0 0 2 mm 2 83 0 008 3 0 mm 0 12 4 5 mm 0 18 57 5 0 5 mm 2 26 0 02 52 5 0 2 mm 2 07 0 008 3 0 mm 0 12 2 0 mm 0 079 ...

Page 27: ...ay vary slightly as a result of paper slack or variations in the paper Take this into account when setting the cutting position of the autocutter Autocutter blade position Approx 27 1 mm 1 07 Approx 10 5 mm 0 41 Manual cutter position Center of the print dotline Paper feed direction ...

Page 28: ... feeding Autocutting If printing is continuously performed with a high ratio the overcurrent protection may be activated and result in uneven print density or a low voltage error Therefore the printing length must not exceed the following values when printing with high print ratio Print ratio Number of dots being energized per one dot line Total number of dots per one dot line 576 dots 6789 67890 ...

Page 29: ...90 RH except for paper Acoustic noise operating Approximately 55 dB bystander position Note The values above are measured in the Epson evaluation condition Acoustic noise differs depending on the paper used printing contents and the setting values such as print speed or print density Relative humidity Operating environment range 90 60 80 10 20 40 0 0 10 20 30 40 50 Ambient temperature RH 34 C 90 4...

Page 30: ...al Dimensions and Mass Height Approximately 146 mm 5 75 Width Approximately 140 mm 5 51 Depth Approximately 199 mm 7 83 Mass Approximately 1 7 kg 3 74 lb except for roll paper 140 mm 5 51 146 mm 5 75 199 mm 7 83 ...

Page 31: ...s along with the setup flow of the product and peripherals 2 Changing the Paper Width page 37 7 Connecting the Cash Drawer page 58 6 Connecting the Optional External Buzzer page 55 4 Connecting to the Power Source page 44 3 Connecting the Printer to the Host Computer page 38 5 Setting the Memory Switches Receipt Enhancement page 46 1 Installing the Printer page 32 ...

Page 32: ...luded accessories Take measures to prevent the printer from moving by vibration during paper cutting and when using a drawer Affixing tape Model DF 10 is provided as an option Do not place the printer in dusty locations Do not knock or strike the printer This may cause defective print Do not catch cables or foreign matter under the printer Horizontal installation Vertical installation Hanging on a...

Page 33: ...ht to the mounting surface using the included wall hanging bracket 1 Attach the control panel label for vertical installation on the roll paper cover 2 Install the wall hanging bracket on the printer and fix it using 2 included screws 3 Attach 2 rubber feet in the rectangular indents in the printer case and attach 2 rubber feet within the scribed line on the hanging bracket 4 Place the printer wit...

Page 34: ... sure the length of the screw s body in the wall is 10 mm or more and the length out side the wall is 3 to 4 mm R To fix the printer securely hang the printer on a wall made of wood concrete or metal The thickness of the wall should be 10 mm or more Be sure to use metallic screws The screws on the wall side must have a pull out strength of 150 N 15 3 kgf or more Control panel label for vertical in...

Page 35: ...e screws retaining the printer case install the wall hanging bracket on the printer and fix it using the screws 4 Align the holes in the wall hanging bracket with the screws on the wall and hook it securely Screws Wall hanging bracket ...

Page 36: ...wer switch cover and press the power switch A waterproof cover for the power switch can also be attached To use these covers install them as shown in the illustration below WARNING If an accident occurs with the power switch cover attached unplug the AC cable immediately Continued use of the printer may cause fire or shock Use the power switch waterproof cover if the printer is installed in a humi...

Page 37: ...e with the rectangular holes in the printer and push it downwards 3 Make the setting for the paper width with the memory switch For information about the memory switch see Setting the Memory Switches Receipt Enhancement on page 46 Because some parts of the print head and the autocutter contact the platen and they may become worn out once you change the paper width from 80 to 58 mm and use the prin...

Page 38: ...ted connect it to the host computer via the serial port or USB port The printer uses a modular connector specifically designed for the cash drawer Do not connect the connector to a telephone line For USB interface models do not turn on the printer before installing the printer driver For Ethernet interface models do not connect a telephone line or DK cable to the Ethernet connector Serial cable Se...

Page 39: ... connector firmly into the serial interface connector 2 When using connectors equipped with screws tighten them to secure the connectors firmly 3 Connect the other end of the serial cable to the host computer WARNING Be sure to turn off the power supply for both the printer and host computer before connecting the cables Serial cable Serial cable DM D DK cable Cash drawer TM T20II AC Adapter AC cab...

Page 40: ... a customer display DM D is to be connected connect it to the host computer via the serial port or USB port USB cable Serial cable Cash drawer TM T20II DK cable AC Adapter AC cable DM D Serial I F model DM D USB I F model USB cable USB cable DK cable Cash drawer AC Adapter AC cable TM T20II Extension cable for power supply ...

Page 41: ... interface connector of the printer 2 Put the USB cable through the locking wire saddle 3 Connect the other end of the USB cable to the host computer Putting the USB cable through the locking wire saddle as shown in the figure below prevents the cable from coming unplugged Locking wire saddle ...

Page 42: ...42 For Ethernet Interface Connect the printer to a network by a LAN cable via a hub Ethernet interface connection diagram 10 100BASE T TM T20II DK cable Cash drawer ...

Page 43: ...rwise the devices can be damaged by lightning Never attempt to connect the customer display cable DK cable or a telephone line cable to the 10 100BASE T LAN connector To use the Ethernet interface EpsonNet Config is required For detailed information about the setup methods see the EpsonNet Config Operations Guide NOT FOR TELECOMMUNICATION USE KEIN TELEFONANSCHLUSS M6 10 100BASE T LAN interface con...

Page 44: ... cable of the AC adapter to the power supply connector WARNING Never insert the AC cable plug into a socket that does not meet the rated voltage requirements of the printer Doing so may result in damage to the printer Should a fault ever occur immediately turn off the power to the printer and unplug the AC cable from the wall socket AC adapter AC cable ...

Page 45: ...Chapter 2 Setup 45 2 4 Insert the AC plug into a wall socket ...

Page 46: ...T20II Utility Software Setting Mode ESC POS Commands Memory Switches Receive buffer capacity BUSY condition Processing when data receive error USB power saving function Release condition of receive buffer BUSY Customized Values Paper width Print density Print speed Character code table default International character default Interface selection 1 Power supply unit capacity Number of columns Autocu...

Page 47: ... remaining receive buffer capacity becomes 138 bytes For information about the TM T20II Utility see the TM T20II Utility User s Manual For information about how to use the software setting mode see Software Setting Mode on page 78 For information about ESC POS commands see the ESC POS Quick Reference or the ESC POS Command Reference The USB power saving function is valid only when the USB interfac...

Page 48: ... about how to change the paper width see Changing the Paper Width on page 37 Original Paper type Density Level TF50KS E TF60KS E PD150R PD160R PD190R P220AGB 1 P350 AF50KS E KT55F20 KT48F20 4 100 F5041 5 105 When the print density level is increased printing speed may be reduced Depending on print conditions such as print duty print head temperature and data transmission speed print speed is autom...

Page 49: ... built in USB is not available for Automatic selection mode Select Fixed to built in USB to use the USB interface The selected interface is enabled until the power is turned off or the printer is reset For serial USB interface models For ethernet USB interface models For the character code table see Character Code Tables on page 96 For the character code table see International Character Sets on p...

Page 50: ...42 column mode Autocutting after closing cover Cuts initial setting Does not cut Paper reduction Extra upper space reduction Disabled initial setting Enabled Extra lower space reduction Disabled initial setting Enabled Line space reduction rate Not reduced initial setting 25 50 75 Line feed reduction rate Not reduced initial setting 25 50 75 ...

Page 51: ...nds 1 time Sounds continuously initial setting Sound pattern Autocut Selectable from Patterns A to E Initial setting Pattern A This function is enabled only when Number of columns is set to Standard mode This function is enabled only when Number of columns is set to Standard mode For information about how to connect the optional external buzzer see Connecting the Optional External Buzzer on page 5...

Page 52: ...l setting Pattern B Buzzer frequency Pulse 2 Does not sound Sounds 1 time initial setting Logo 180 dpi emulation mode Standard logo mode initial setting 180 dpi logo mode Communication condition of serial interface Transmission speed 2400 bps 4800 bps 9600 bps 19200 bps 38400 bps initial setting 57600 bps 115200 bps bps bits per second Set to 180 dpi logo mode when you register graphics for 180 dp...

Page 53: ...SB interface USB printer class initial setting USB vendor defined class Auto top logo Key code Selectable from key codes of registered logos Alignment Left Center Right Number of lines to be deleted below top logo If set to 7 bits printing from a printer driver is not possible TM T20II Utility does not support the function for Number of lines to be deleted below top logo ...

Page 54: ...oll paper cover is closed Disabled Enabled initial setting Top logo print while clearing the buffer to recover from a recoverable error Disabled Enabled initial setting Top logo print after paper feeding with the Feed button has finished Disabled initial setting Enabled TM T20II Utility does not support the following functions Top logo print while paper feeding to the cutting position Top logo pri...

Page 55: ...quency depending on the occasions the buzzer beeps are also available You need to set the memory switches for buzzer enable disable setting sound pattern setting and frequency setting For information about the memory switches see Setting the Memory Switches Receipt Enhancement on page 46 Be sure to turn off the printer before you connect disconnect the optional external buzzer Do not connect both ...

Page 56: ...ter case where the buzzer unit will be installed 3 With 2 included pieces of the affixing tape combined peel off the backing paper on one side and stick the tape in the center of the attaching surface of the buzzer unit Do not install the buzzer unit at the roll paper exit To prevent liquid from entering inside it is recommended to install the buzzer unit so that the volume adjustment knob is posi...

Page 57: ...7 2 4 Connect the cable of the buzzer unit to the DK connector on the printer 5 Peel off the backing paper on the other side of the affixing tape and attach the buzzer unit to the printer case DK connector Printer case ...

Page 58: ...stance of the load such as a drawer kick out solenoid must be 24 or more or the input current must be 1A or less Be sure to use the 24V power output on drawer kick out connector pin 4 for driving the equip ment Do not connect both the optional external buzzer and the cash drawer to the printer at the same time by using a branched connector When the optional external buzzer is enabled with the memo...

Page 59: ...connector clicks into place WARNING Use a shield cable for the DK cable Do not insert a telephone line into the DK connector Doing so may damage the telephone line or printer F G 24V 6 5 4 3 2 1 With shielded DK connector Printer side User side Drawer kick out side Drawer open close switch Drawer kick out solenoid Control device 1 2 3 4 5 6 ...

Page 60: ...60 ...

Page 61: ...e driver operating environment see the installation manual for each driver When you newly develop an application Use APD if you want to print TrueType fonts or print many graphics OPOS ADK is recommended for system extensibility An OPOS driver is provided for various peripherals and it is a POS industry standard now It enables POS system efficiency reduction of development cost and effective use o...

Page 62: ...bed in the How to Get Drivers Manuals and the Utility on page 71 with a user ID that has been registered as an account ESC POS command functions Commands for printing Print and line feed Print and return to standard mode in page mode Print and carriage return Print data in page mode Print and feed paper Print and feed n lines Commands for line spacing Set line spacing Select default line spacing C...

Page 63: ...int position Set horizontal tab positions Select print direction in page mode Set print area in page mode Set relative print position Select justification Set absolute vertical print position in page mode Set left margin Set print area width Set relative vertical print position in page mode Commands for bit image Select bit image mode Transmit the NV graphics memory capacity Print the graphics dat...

Page 64: ...ne downloaded bit image Print downloaded bit image Define Windows BMP NV graphics data Define Windows BMP download graphics data Commands for status Transmit real time status Enable disable Automatic Status Back ASB Transmit status Commands for barcode Select print position of HRI characters Select font for HRI characters Set barcode height Print barcode Set barcode width Commands for two dimensio...

Page 65: ...mbol storage area Two dimensional GS1 DataBar Set the width of module Two dimensional GS1 DataBar Set the maximum width of GS1 DataBar Expanded Stacked Two dimensional GS1 DataBar Store the data in the symbol storage area Two dimensional GS1 DataBar Print the symbol data in the symbol storage area Two dimensional GS1 DataBar Transmit the size information of the symbol data in the symbol storage ar...

Page 66: ...ommands for macro function Start end macro definition Execute macro Commands for receipt enhancement Cancel set values for top bottom logo printing Transmit set values for top bottom logo printing Set top logo printing Set bottom logo printing Make extended settings for top bottom logo printing Enable disable top bottom logo printing Miscellaneous commands Send real time request to printer Generat...

Page 67: ...Generate pulse Execute test print Enable disable real time command Specifies the process ID response Select the print control mode Select the print speed Transmit printer ID Set horizontal and vertical motion units Initialize maintenance counter Transmit maintenance counter ...

Page 68: ...uide UnifiedPOS Retail Peripheral Architecture 2 Sample Program Guide EPSON OPOS ADK for NET OPOS ADK for NET allows you to develop applications that are compatible with Microsoft POS for NET When developing applications use a separate development environment such as Microsoft Visual Studio NET OPOS ADK for NET Installation Guide User s Reference SetupPOS Application Development Guide POSPrinter T...

Page 69: ...er User s Manual TM T20II Mac Printer Driver Mac printer driver allows you to control the TM T20II using Common UNIX Printing System CUPS on Mac OS X This is a full raster printer driver It is able to print images text and vector graphics etc that an application displays With this driver many printer controls are possible such as paper cut timing control cash drawer control printing speed control ...

Page 70: ... Use for checking the status of EPSON printers connected to a network and EPSON TM BA printers connected to computers on a network EpsonNet Simple Viewer User s Manual TM BA EU Printer Remote Configuration Tool This is a package of EpsonNet Simple Viewer and TM T20II Utility First install this software in the computer with the administrator s authority and set up the firewall Next install the prin...

Page 71: ...als and the TM T20II Utility can be installed by the TM T20II installer in the included TM T20II Software Documents Disc For customers in North America go to the following web site http www epsonexpert com For customers in other countries go to the following web site http download epson biz com service pos ...

Page 72: ...tting Mode page 78 Hexadecimal Dumping Mode page 80 Self test Mode In the self test mode the printer prints the current printer status and a rolling pattern test print of resident characters The current status print includes the following information Control ROM version Interface type Receive buffer size BUSY condition Resident fonts Print density Maintenance counter information head running lengt...

Page 73: ...nter is now in the self test wait mode Select Modes by pressing Feed button Continue SELF TEST Less than 1 second Mode Selection 1 second or more 3 Press the Feed button to start the test print less than 1 second The printer starts test printing A rolling pattern is printed using only the resident character set After the test printing has finished the printer prints the following message and then ...

Page 74: ... graphics data Starting the NV graphics information print mode Follow the steps below to run this mode 1 Close the roll paper cover 2 While pressing the Feed button turn on the printer Keep pressing the Feed button until the printer starts printing The printer starts printing current status of the printer When the printer finishes printing the printer status the following message is printed and th...

Page 75: ...starts printing the NV graphics information 5 Turn off the printer or select Exit and Reboot Printer to exit this mode Mode Selection Modes 0 Exit and Reboot Printer 1 NV Graphics Information 2 Receipt Enhancement Information 3 Customize Value Settings 4 or more None Select Modes by executing following procedure step 1 Press the Feed button less than 1 second as many times as the selected mode num...

Page 76: ...low to run this mode 1 Close the roll paper cover 2 While pressing the Feed button turn on the printer Keep pressing the Feed button until the printer starts printing The printer starts printing current status of the printer When the printer finishes printing the printer status the following message is printed and the Paper LED flashes The printer is now in the self test wait mode Select Modes by ...

Page 77: ...ter starts printing the R E information 5 Turn off the printer or select Exit and Reboot Printer to exit this mode Mode Selection Modes 0 Exit and Reboot Printer 1 NV Graphics Information 2 Receipt Enhancement Information 3 Customize Value Settings 4 or more None Select Modes by executing following procedure step 1 Press the Feed button less than 1 second as many times as the selected mode number ...

Page 78: ...ED flashes The printer is now in the self test wait mode Select Modes by pressing Feed button Continue SELF TEST Less than 1 second Mode Selection 1 second or more 3 Press the Feed button for 1 second or more to enter the Mode Selection The printer starts printing instructions Mode Selection Modes 0 Exit and Reboot Printer 1 NV Graphics Information 2 Receipt Enhancement Information 3 Customize Val...

Page 79: ...arts printing the set ting result When one setting has been completed the printer stores the setting See Setting Conditions for Software Setting Mode on page 93 for the selectable items Customize Value Settings Modes 0 Exit 1 Print Current Settings 2 Print Density 3 Printing Speed 4 Serial Interface Settings 5 Auto Paper Feed Cut at cover close 6 Paper Width 8 Default Character 9 Embedded Font Rep...

Page 80: ...ceived from then on in hexadecimal numbers and their corresponding characters Turn off the printer or press the Feed button three times to return to the normal mode Printing example To select the item number 0 hold down the Feed button until the printer starts printing If you pressed the button for the number of times that is not listed on the print the operation is invalid and the same result is ...

Page 81: ...Do not open the roll paper cover during printing or autocutting The printer may be damaged Do not touch the manual cutter with your hands when installing or replacing the roll paper Otherwise you may be injured because the manual cutter blade is sharp Use roll paper that meets the printer specification For details about paper specification see Paper Specifications on page 25 Paper must not be past...

Page 82: ...82 3 Install the roll paper in the correct direction 4 Pull out some roll paper and close the roll paper cover When the printer power is on the roll paper is automatically cut initial setting 1 2 ...

Page 83: ...eps below to recover 1 Turn off the printer 2 Open the roll paper cover by using the cover open lever CAUTION Do not touch the thermal head See Cleaning the Printer on page 85 It can be very hot after printing When a paper jam occurs never pull out the paper forcibly Cover open lever ...

Page 84: ...er by sliding toward the front Turn the knob in the direction of the arrow until the triangle mark is appeared in the open ing This returns the cutter blade to the standby position Attach the cutter cover 4 Remove the jammed paper 5 Close the roll paper cover and turn on the printer Cutter cover Indent Triangle Knob ...

Page 85: ...ed correctly To remove the paper dust clean the platen roller Turn off the printer open the roll paper cover and clean the thermal elements of the thermal head platen roller with a cotton swab moistened with an alcohol solvent ethanol or IPA CAUTION Never clean the product with alcohol benzine thinner or other such solvents Doing so may damage or break the parts made of plastic and rubber CAUTION ...

Page 86: ...86 Preparing for Transport Follow the steps below to transport the printer 1 Turn off the printer 2 Disconnect the AC cable from the socket 3 Remove the roll paper 4 Pack the printer upright ...

Page 87: ...nctional Improvements Print Speed The TM T20II has increased its print speed up to a maximum of 200 mm s Note When the printer prints text built in fonts with the default print density level at 24 V and 25 C 77 F TM T20II TM T20 Maximum print speed 200 mm s 7 87 s 150 mm s 5 91 s Depending on print conditions such as print duty print head temperature and data transmission speed print speed is auto...

Page 88: ...88 ...

Page 89: ...ransmission method Power supply specifications USB self power supply function Current consumed by USB bus 2 mA USB packet size with full speed connection USB bulk OUT TM 64 bytes USB bulk IN TM 64 bytes USB device class Select USB printer class or USB vendor defined class with the memory switch USB vendor defined class USB printer class Vendor ID 04b8h 04b8h Product ID 0202h 0E15h String Descripto...

Page 90: ...V logic 1 OFF SPACE 3V to 15V logic 0 ON Transmission speed Select one of the following with the memory switch 2400 4800 9600 19200 38400 57600 115200 bps bps bits per second Bit length Select one of the following with the memory switch 7 bit 8 bit Parity Select one of the following with the memory switch None Even Odd Stop bit 1 or more bits However the stop bit for data transfer from the printer...

Page 91: ... not check this signal The printer is reset when the signal remains MARK for a pulse width of 1 ms or more 7 SG Signal ground 20 DTR Output 1 When DTR DSR control is selected this signal indicates whether the printer is BUSY SPACE status Indicates that the printer is ready to receive data MARK status Indicates that the printer is BUSY Set BUSY conditions with the memory switch 2 When XON XOFF cont...

Page 92: ...ch 1 3 1 ON 0 OFF XON 1 When the printer goes online after turning on the power Transmit Transmit 2 When the receive buffer is released from the buffer full state Transmit Transmit 3 When the printer switches from offline to online Transmit 4 When the printer recovers from an error using some ESC POS commands Transmit XOFF 5 When the receive buffer becomes full Transmit Transmit 6 When the printer...

Page 93: ... 8 bits 5 Data Receive Error Print Ignored 5 Auto Paper Feed Cut at cover close Enable Disable 6 Paper Width 80mm 58mm 8 Default Character 1 Code Page 1 Western Europe Southern Europe Page0 PC437 USA Standard Europe Page3 PC860 Portuguese Page11 PC851 Greek Page14 PC737 Greek Page15 ISO8859 7 Greek Page16 WPC1252 Page18 PC852 Latin2 Page19 PC858 Page34 PC855 Cyrillic Page38 PC869 Greek Page39 ISO8...

Page 94: ...bia Japan Korea China Vietnam Arabia 9 Embedded Font Replacement 1 Font A Replacement Font A No Replacement Font B 2 Font B Replacement Font A Font B No Replacement 10 USB Interface Settings 1 Class Vendor Class Printer Class 2 USB Power Saving Enabled Disabled 11 Buzzer Control 1 Option Buzzer Enable Disable 2 Buzzer Frequency Error Continuous 1 time No sound 3 Sound Pattern Autocut Pattern A Pat...

Page 95: ...r Enabled Disabled 6 Error Signal Enabled Disabled 15 Logo Emulation Off 180 Dpi Logo Mode 16 Automatic Paper Reduction 1 Upper Margin Enable Disable 2 Lower Margin Enable Disable 3 Blank Line Spacing 25 50 75 Not Reduce 4 Blank Space 25 50 75 Not Reduce 5 Barcode Height 25 50 75 Not Reduce 17 Interface Selection UIB Built in USB Auto 18 Power Supply Unit Capacity Level 1 Low to Level 3 High Setti...

Page 96: ...n to All Pages When International character set See International Character Sets on page 140 is USA The character code tables show only character configurations They do not show the actual print pattern SP in the table shows a space ...

Page 97: ...Appendix 97 Page 0 PC437 USA Standard Europe ...

Page 98: ...98 Page 1 Katakana ...

Page 99: ...Appendix 99 Page 2 PC850 Multilingual ...

Page 100: ...100 Page 3 PC860 Portuguese ...

Page 101: ...Appendix 101 Page 4 PC863 Canadian French ...

Page 102: ...102 Page 5 PC865 Nordic ...

Page 103: ...Appendix 103 Page 11 PC851 Greek ...

Page 104: ...104 Page 12 PC853 Turkish ...

Page 105: ...Appendix 105 Page 13 PC857 Turkish ...

Page 106: ...106 Page 14 PC737 Greek ...

Page 107: ...Appendix 107 Page 15 ISO8859 7 Greek ...

Page 108: ...108 Page 16 WPC1252 ...

Page 109: ...Appendix 109 Page 17 PC866 Cyrillic 2 ...

Page 110: ...110 Page 18 PC852 Latin2 ...

Page 111: ...Appendix 111 Page 19 PC858 Euro ...

Page 112: ...112 Page 20 KU42 Thai ...

Page 113: ...Appendix 113 Page 21 TIS11 Thai ...

Page 114: ...114 Page 26 TIS18 Thai ...

Page 115: ...Appendix 115 Page 30 TCVN 3 Vietnamese ...

Page 116: ...116 Page 31 TCVN 3 Vietnamese ...

Page 117: ...Appendix 117 Page 32 PC720 Arabic ...

Page 118: ...118 Page 33 WPC775 Baltic Rim ...

Page 119: ...Appendix 119 Page 34 PC855 Cyrillic ...

Page 120: ...120 Page 35 PC861 Icelandic ...

Page 121: ...Appendix 121 Page 36 PC862 Hebrew ...

Page 122: ...122 Page 37 PC864 Arabic ...

Page 123: ...Appendix 123 Page 38 PC869 Greek ...

Page 124: ...124 Page 39 ISO8859 2 Latin2 ...

Page 125: ...Appendix 125 Page 40 ISO8859 15 Latin9 ...

Page 126: ...126 Page 41 PC1098 Farsi ...

Page 127: ...Appendix 127 Page 42 PC1118 Lithuanian ...

Page 128: ...128 Page 43 PC1119 Lithuanian ...

Page 129: ...Appendix 129 Page 44 PC1125 Ukrainian ...

Page 130: ...130 Page 45 WPC1250 Latin 2 ...

Page 131: ...Appendix 131 Page 46 WPC1251 Cyrillic ...

Page 132: ...132 Page 47 WPC1253 Greek ...

Page 133: ...Appendix 133 Page 48 WPC1254 Turkish ...

Page 134: ...134 Page 49 WPC1255 Hebrew ...

Page 135: ...Appendix 135 Page 50 WPC1256 Arabic ...

Page 136: ...136 Page 51 WPC1257 Baltic Rim ...

Page 137: ...Appendix 137 Page 52 WPC1258 Vietnamese ...

Page 138: ...138 Page 53 KZ1048 Kazakhstan ...

Page 139: ...Appendix 139 Page 255 User Defined Page ...

Page 140: ...in I Japan Norway Denmark II Spain II Latin America Korea Slovenia Croatia China Vietnum Arabia 23 24 25 2A 40 5B 5C 5D 5E 60 7B 7C 7D 7E à ç é ù è Ä Ö Ü ä ö ü β Æ Ø Å æ ø å É Ä Ö Å Ü é ä ö å ü é ù à ò è ì Pt Ñ ñ É Æ Ø Å Ü é æ ø å ü É Æ Ø Å Ü é æ ø å ü á Ñ é í ñ ó ú á Ñ é ü í ñ ó ú W Ž Š Đ Ć Č ž š đ ć č Ұ ...

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