Epson TM-P20 Technical Reference Manual Download

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Chapter 3 Advanced Usage

In 1 and 2, the following guidances are printed, the

Power LED flashes, and instructs the user's operations.

Self-test mode

You can check the following items using the self-test.



Firmware version



Interface information



Loaded font



Maintenance information (head mileage)

Follow the steps below.

Close the roll paper cover.

While pressing the FEED button, turn on the printer. (Hold down the FEED button
until printing starts.)

After printing the current print status, a Continuing self-test guidance is printed, and the

Power

LED flashes.

Briefly press the FEED button (less than one second) to continue the self-test.

The printer prints a rolling pattern on the roll paper, using the built-in character set.

After “*** completed ***” is printed, the printer initializes and switches to standard mode.

1. Continuing self-test guidance

2. Mode selection guidance

Summary of Contents for TM-P20

Page 1: ...d usage methods for the product Describes how to control the printer and necessary information when you develop applications Describes how to handle the product Describes general specifications and character code tables M00080008 Rev H Product Overview Setup Advanced Usage Application Development Information Handling Appendix ...

Page 2: ...EPSON is a registered trademark of Seiko Epson Corporation Exceed Your Vision is a registered trademark or trademark of Seiko Epson Corporation Microsoft Windows and Windows Vista are registered trademarks of Microsoft Corporation in the United States and or other countries Wi Fi WPA and WPA2 are either registered trademarks or trademarks of Wi Fi Alliance The Bluetooth word mark and logos are reg...

Page 3: ...eath WARNING You must follow warnings carefully to avoid serious bodily injury CAUTION Provides information that must be observed to prevent damage to the equipment or loss of data Possibility of sustaining physical injuries Possibility of causing physical damage Possibility of causing information loss Provides information that must be observed to avoid damage to your equipment or a malfunction Pr...

Page 4: ...esult in injury or fire Do not use this product in an environment where flammable gas or explosive gas may exist Do not use aerosol sprayers containing flammable gas inside or around this product Doing so may cause fire Do not connect cables in ways other than those mentioned in this manual Doing so may cause fire It may also damage other devices Do not touch the areas inside the product other tha...

Page 5: ...roduct may result in injury or fire Do not use this product in an environment where flammable gas or explosive gas may exist Do not use aerosol sprayers containing flammable gas inside or around this product Doing so may cause fire Do not connect cables in ways other than those mentioned in this manual Doing so may cause fire It may also damage other devices Do not touch the areas inside the produ...

Page 6: ...g so may cause fire explosion leakage overheating or other dam age Unplug the charger if charging is still incomplete after the specified time it should take Continuing to charge the battery may cause fire explosion leakage overheating or damage Do not expose the battery to water Do not allow water to contact the terminals This may cause fire explosion leakage overheating or damage Do not hit or t...

Page 7: ...e battery charge it in an environment that is between 10 C and 30 C To prevent deterioration in the battery performance avoid direct sunlight high temperatures and high humidity and store it in a cool location around 20 C If storing it for a long period of time remove it from the printer or battery charger Also to prevent deterioration in its performance we recommend that you charge it approximate...

Page 8: ...product s suitability after a full evaluation Note about interference This product generates uses and can radiate radio frequency energy and if not installed and used in accor dance with the instruction manual may cause harmful interference to radio communications If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off...

Page 9: ...evelopment and design of printer applications for developers Manual Content The manual is made up of the following sections Chapter 1 Product Overview Chapter 2 Setup Chapter 3 Advanced Usage Chapter 4 Application Development Information Chapter 5 Handling Appendix Product Specifications Specifications of Interfaces and Connectors Character Code Tables ...

Page 10: ...10 ...

Page 11: ... Manual 9 Aim of the Manual 9 Manual Content 9 Contents 11 Product Overview 15 Features 15 Product Configurations 16 Interfaces 16 NFC Tag 16 Accessories 16 Part Names and Functions 18 Offline 21 Power Functions 22 Auto Power Off 22 Battery Charge Modes 22 Operation Mode When Battery is Low 23 Mode 1 24 Mode 2 25 Error Status 26 Automatically Recoverable Errors 26 Recoverable Error 26 Unrecoverabl...

Page 12: ...rface 40 Bluetooth Interface 43 Advanced Usage 47 Software Settings 47 Paper Layout Setting 53 Settings Check Mode 54 Self test mode 55 NV graphics information print mode 56 Software settings mode 56 Radio field intensity check mode 58 Wireless module setup mode 59 Hexadecimal dumping mode 61 Dynamic Status Sheet Print Mode 63 Wi Fi Model 63 Bluetooth Model 64 EpsonNet Config Web Version 65 Starti...

Page 13: ...ing the Printer 80 Cleaning the Printer Case 80 Cleaning the Thermal Head 80 Cleaning the Platen Roller Paper Sensor 81 Cleaning the Charge Terminals 81 Appendix 83 Product Specifications 83 Printing Specifications 83 Character Specifications 84 Paper Specifications 86 Printable Area 88 Printing and Cutting Positions 88 Electrical Characteristics 89 Reliability 89 Environmental Conditions 89 Exter...

Page 14: ...14 ...

Page 15: ...igher dust proof and splash proof performance IP54 Easy drop in paper loading Belt clip for improved portability in a mobile environment The direct connection without Wi Fi access point brings a simplified configuration procedure of network settings SimpleAP mode Software NFC tag built into the printer unit for printing to a touched printer Printing triggered by bar code scan by smart device camer...

Page 16: ...s Included Thermal roll paper for operation check Battery OT BY20 Single charger OT SC20 AC adapter AC adapter C AC cable 1 Belt clip attached to the printer USB cable 1 2m 4 feet long Setup Guide Wi Fi Bluetooth CD ROM Warranty certificate 2 1 May vary depending on the model or region 2 May not be included depending on the model Wireless or USB is available When you connect to the host with a USB...

Page 17: ...17 Chapter 1 Product Overview 1 Options Battery OT BY20 Single charger OT SC20 Quad charger OT MC20 Battery spacer OT BS20 Soft case OT PC20 ...

Page 18: ...ll paper Open Button Push this button to open the roll paper cover Connector for the USB Connect the USB interface cable Belt clip Use this clip to hang the printer on your belt Roll paper cover Control panel Open button Belt clip NFC Tag Single charger Manual cutter Connector for the USB ...

Page 19: ...black mark After the power button is pressed it takes the following time before the printer is initialized Establishing a wireless communication takes longer than the following IEEE802 11a b g n Approx 10 sec after the Power LED comes on Bluetooth Approx 2 sec after the Power LED comes on The printer does not operate and the LEDs go out when the battery is not installed in the printer To turn the ...

Page 20: ... occurs For details about the flash codes see Error Status on page 26 Goes out during normal operation online Battery LED Blue The remaining battery charge is indicated by three LEDs only when the battery is installed in the printer For details see Operation Mode When Battery is Low on page 23 Charge LED Orange The Charge LED is located on the single charger OT SC20 and quad charger OT MC20 Lights...

Page 21: ... printer is shutting down When the remaining battery charge is at level E When the battery malfunction is detected The Error LED lights during offline However it flashes when an error has occurred For details about the battery charge levels and operation modes see Operation Mode When Battery is Low on page 23 You can select whether or not to stop command processing off line with the customized val...

Page 22: ...g battery amount is at S level Battery Charge Modes The printer has two battery charge modes and is initially set to the mode 1 Mode 1 Suitable for battery powered operation In Mode 1 battery charging is controlled so that the battery is always fully charged Mode 2 Suitable for the printer that is always connected to the single charger In Mode 2 battery charging is controlled so that the battery i...

Page 23: ...printing When the amount of charge remaining in the battery reaches the L level we recommend replacing or charging the batteries When the amount of charge remaining in the battery reaches the S or E level we recommend replacing or charging the batteries The operation mode when battery is low is selectable with the customized value To set the customized value see Software Settings on page 47 The bu...

Page 24: ... Remaining battery charge Printing Communication Level H Approx 60 100 Possible Possible Level M Approx 20 60 Possible Possible Level L Approx 10 20 Possible Possible Level S Approx below 10 Possible Possible Level E Approx 0 Impossible Impossible On Flash Off ...

Page 25: ...Remaining battery charge Printing Communication Level H Approx 60 100 Possible Possible Level M Approx 40 60 Possible Possible Level L Approx 20 40 Possible Possible Level S Approx 10 20 Possible Possible Level E Approx below 10 Impossible Impossible On Flash Off ...

Page 26: ...nating the cause of the error Error Error description Error LED flash code Recovery measure Paper error The black mark cannot be detected Recovers automatically when the cover is opened Tempera ture error The temperature of the print head motor driver IC or battery is high Recovers automatically when the temperature goes down Error Error description Error LED flash code Recovery measure Paper layo...

Page 27: ...s are not connected correctly R W error in memory After R W checking the printer does not work correctly High voltage error The power supply voltage is high Overload error The temperature of the print head or battery is extremely high or low CPU execution error The CPU is executing an incorrect address Wireless communication unit error Wireless communication does not work correctly or the wireless...

Page 28: ...omizing or maintenance information of the printer Use ESC POS commands to store and read the text data Customized Values and Memory Switches With the customized values and memory switches which are software switches for the printer you can configure various settings of the printer To set the customized values and memory switches see Software Settings on page 47 User defined Page You can store char...

Page 29: ... with TM P20 Utility the Status API of the APD or OPOS ADK to use it for periodical checks or part replacement Maintenance counter values are usually saved every two minutes except in the power saving status However if the printer power is turned off by removing the battery or using up the battery charge the latest maintenance counter will not be saved For detailed information about ESC POS comman...

Page 30: ...art device to acquire the printer information information for specifying the device Specify the target printer using the acquired information to connect to the network Programming using Epson ePOS SDK is required to use these functions These functions are created by combining NFC touch and QR code capturing operations and the target printer specifications using Printer Easy Select API See the Epso...

Page 31: ...ual interfaces a built in USB interface and another interface selected by the customer wireless LAN or Bluetooth interface See the corresponding section for the interface you selected Wireless LAN Interface page 40 Bluetooth Interface page 43 USB Interface page 39 1 Installing the Printer page 32 Installing the Battery page 33 Installing or Replacing the Roll Paper page 35 2 Connecting the Printer...

Page 32: ...ck of the printer to hang the printer on your belt When you install the printer horizontally it is recommended to remove the belt clip Remove the two screws fixing the clip to remove it When you install the printer vertically only the orientation shown below is available Do not install the printer upside down 1 horizontally 2 vertically ...

Page 33: ... belt clip in the direction of the arrow and change to the status in which the battery can be removed 3 Remove the hook for the battery and then remove the battery WARNING Be sure to use the battery OT BY20 Using a battery other than the one specified may cause fire explosion leakage overheating or other damage When removing the battery be sure to turn off the power before doing so Dispose of used...

Page 34: ...tery Insert the battery with its tabs fitted into the printer s grooves until it clicks firmly into place in the holder 5 Return the belt clip to its original position To charge the battery see Charging Battery on page 75 ...

Page 35: ...Remove the used roll paper core if there is one 3 Insert the new roll paper in the correct direction and pull out some paper WARNING Do not touch the manual cutter when inserting or replacing paper Your hand could be injured on the manual cutter Use paper that meets the printer specifications For details about paper specifications see Paper Specifications on page 86 Paper must not be pasted to the...

Page 36: ...36 4 Close the cover and tear off the paper When Installing the Printer Vertically 1 Press the open button to open the roll paper cover ...

Page 37: ...here is one 3 Set the new roll paper in the correct direction 4 Pull the leading edge of the roll paper Also align the left edge of the roll paper with the end of the roll paper cover When installing vertically install so that the roll paper side is facing down ...

Page 38: ...38 5 Close the cover and tear off the paper ...

Page 39: ...fore connecting the printer confirm the current interface mode The printer is initially set to the Automatic selection mode To change the interface mode see Software Settings on page 47 Automatic selection When the USB cable is connected with a host PC the USB interface is preferentially selected Other wise the wireless LAN Bluetooth interface is selected Once the interface is selected the selecti...

Page 40: ...ss point in advance and check that it operates correctly Examine the radio wave situation in the surrounding area before use Avoid using the same channel that is used in the neighboring shops where wireless LAN is used When using the printer in environments where kitchen microwaves and other devices that may interfere radio waves are installed observe the following points Keep the printer away fro...

Page 41: ...ow to use the EpsonNet Config after you have installed it Follow the steps below to connect the printer 1 Connect the printer to a PC via the USB cable See USB Interface on page 39 2 Turn on the host computer 3 Turn on the printer 4 Start up the EpsonNet Config 5 Double click on the printer 6 Configure the Network settings and the TCP IP settings 7 Disconnect the USB cable turn off the printer and...

Page 42: ... running then start up the computer of the network 2 Start up the web browser and input the printer s IP address in the address bar http printer s IP address The EpsonNet Config window is displayed If the EpsonNet Config window is not displayed connect the computer for setting to the printer with the USB cable then confirm the setting again If you need to configure other settings use EpsonNet Conf...

Page 43: ... 2 Enter the passkey 3 Perform a test print If the host computer and the printer are not connected on a continuous basis but rather connected every time the printer starts printing some time may be needed for the printer to actually start printing after the host computer commands printing This pause is the time required for process ing the connection between the host computer and the printer and i...

Page 44: ...nd then click Search If the printer has not detected after clicking the Search button check the manufacturer of the Bluetooth software 1 Open the Control Panel 2 In the search box on the Control Panel enter Bluetooth and then click Change Bluetooth settings 3 In the Bluetooth Settings dialog box click the Hardware tab and then search for the Micro soft Bluetooth Enumerator If it is not found the B...

Page 45: ...t 6 If the window to enter a passkey appears enter a passkey and click OK 7 Select the port to be used from the pull down list and then click OK Printing method Port name APD print queue ESDPRTxxx TM P20 Queue name UPOS ESDPRTxxx UPOS for TM P20 ESC POS command Displayed virtual COM port e g COM4 ...

Page 46: ...her The printer is not turned on Turn on the printer Confirm that the battery is properly loaded in the printer The printer is 10 m or further away from the computer Confirm that there is no other wireless device such as a microwave oven and cordless tele phone that can interfere with the Bluetooth printer If the printer and the computer are placed in different rooms separated by a wall move the p...

Page 47: ... Software set ting mode Customized values User NV memory capacity NV graphics memory capacity Print density Print speed Interface selection Command execution during offline Automatic paper reduction Automatic power off setting Battery charge mode Operation mode when battery is low Memory switches USB power saving function Transmission of status notice Buzzer settings Error signal output Paper posi...

Page 48: ...ype Density Level P35024 KT55F20 KT48F20 AF50KS E 7 100 F5041 48 F5041 55 8 105 P30023 P31023 12 125 If the print density is set to a darker level printing speed may be reduced If the print density is set to a darker level paper dust accumulates on the print head and print may be faint For information about how to clean the thermal head see Cleaning the Printer on page 80 Depending on print condit...

Page 49: ...cribe the modes you can set for the printer to control the dual interfaces Automatic selection When the USB cable is connected with a host PC the USB interface is preferentially selected Other wise the wireless LAN Bluetooth interface is selected Once the interface is selected the selection is enabled until the power is turned off or the USB cable is disconnected Interface mode Wireless LAN Built ...

Page 50: ... setting disabled Battery charge mode Mode 1 initial setting Mode 2 Paper reduction is not performed for space dot lines of graphics printing data When reducing barcode height be sure to check reading a barcode with your barcode reader in advance When using the USB interface the automatic power off function is disabled even if the time is set Power off time becomes 0 minutes when it is set to Disa...

Page 51: ... warning Disabled Enabled initial setting Buzzer sounds for error occurrence warnings Disabled Enabled initial setting Error signal output Enabled initial setting Disabled Paper position immediately after the specific state Specific state after the roll paper cover is closed the printer is reset or the power is turned on Function Select Enabled Disabled initial setting Position Select Cut Position...

Page 52: ...with iOS device initial setting Enabled Acceptable Characters The device name is initially set to TM P20_xxxxxx xxxxxx refers to the last 6 digits of the serial number labeled on the back of your printer Item Number of characters Acceptable Characters Passkey 4 to 16 30H to 39H 41H to 46H Indicates the number from 0 to 9 and A to F in hexadecimal Device Name 1 to 31 20H 21H 23H to 7EH Character co...

Page 53: ...is used a paper error occurs To make the Paper Layout Setting there are following options available Setting with the APD Set the size of the paper that you are using correctly Setting with the OPOS See the PTR_DI_SET_PAPERLAYOUT method of your driver s Application Development Guide for details to make the settings Setting with the ESC POS command See the FS L fn 33 Paper layout setting of ESC POS ...

Page 54: ...e Wire less module setup mode are selected depending on the FEED button operation performed during a self test Close the roll paper cover and turn on the printer while pressing the FEED button Self test Briefly press the FEED button Hold down the FEED button Press the FEED button once briefly and then hold it down Open the roll paper cover and turn on the printer while pressing the FEED button and...

Page 55: ...ll paper cover 2 While pressing the FEED button turn on the printer Hold down the FEED button until printing starts After printing the current print status a Continuing self test guidance is printed and the Power LED flashes 3 Briefly press the FEED button less than one second to continue the self test The printer prints a rolling pattern on the roll paper using the built in character set After co...

Page 56: ...econd pressing the FEED button once hold it down for at least one second to print the NV graphics information After information printing the Mode selection guidance is printed again 3 To finish turn off the power or select Exit and Reboot Printer Software settings mode Set the printer s memory switch customized value For details on NV graphics see NV Graphics Memory on page 28 Print density Automa...

Page 57: ...e current settings and initial settings are printed Depending on the setting item you may need to continue selecting the setting item before the set tings are printed For details on setting items see Software Settings on page 47 4 Select a setting by briefly pressing the FEED button less than one second for the number of times applicable to the setting and then hold down the button for more than o...

Page 58: ...on guidance and the Power LED flashes 2 After briefly less than one second pressing the FEED button for three times hold it down for at least one second to select the Radio field intensity check The operation guidance is printed and the Power LED flashes 3 Press the FEED button approximately one second until the buzzer sounds once Continue this operation when repeating the Radio field intensity ch...

Page 59: ...rints the Mode selection guidance and the Power LED flashes 2 After briefly less than one second pressing the FEED button for four times hold it down for at least one second to select the Wireless module setup mode The operation guidance is printed and the Power LED flashes 3 Perform one of the following operations according to the printed operation guid ance Initialize 1 Select Initialize to init...

Page 60: ...u can change the Bluetooth security settings When Middle is selected the power LED flashes in the following pattern while pairing is possible For information on the Quick connection function see Useful Functions for Smart Devices on page 30 For details on the auto re connect function see Auto Reconnect Feature on page 96 When the security settings are changed the link key pairing information is re...

Page 61: ...ct the printer you want to pair with The printer prints the Passkey 3 Check that the printed Passkey and the Passkey displayed on the host device match and then select Pairing on the host device Hexadecimal dumping mode In hexadecimal dumping mode data from the host computer is printed in hexadecimal numbers and charac ters By comparing the print outs and the program you can check whether or not d...

Page 62: ... Error LED turns on 3 Close the roll paper cover From this point all data received by the printer is printed in the corresponding hexadecimal num bers and ASCII characters Example of printing in hexadecimal dumping mode 4 To close hexadecimal dumping mode turn off the printer after printing is complete or press the FEED button for three times ...

Page 63: ... the buzzer sounds 5 Close the roll paper cover The printer starts printing the dynamic status sheet 6 Confirm that Link Status value is Connect and that TCP IP Status is properly set After printing the printer returns to the normal mode Do not run this mode while communicating with the wireless LAN interface Otherwise printing might not be performed normally Dynamic status sheet cannot be printed...

Page 64: ...is turned on 2 Open the roll paper cover 3 Install the roll paper 4 With the roll paper cover open keep pressing the Feed button until the buzzer sounds 5 Close the roll paper cover The printer starts printing the status sheet After printing the printer returns to the normal mode When the firmware version is 1 01 ESC POS or later you can print the status sheet ...

Page 65: ...e address bar as shown below http xxx xxx xxx xxx EpsonNet Config starts You can check the printer s IP address from the dynamic status sheet or in self test mode For details on printing the dynamic status sheet see Dynamic Status Sheet Print Mode on page 63 For details on the self test mode see Self test mode on page 55 In the initial setting the user name and password will be required on the aut...

Page 66: ...Software Version Model Name Communication Standard Network Mode SSID Channel Transmission Rate Access Point MAC Address Signal Condition Printer Status TCP IP IPv4 Address IP Address Settings Acquiring the IP Address IP Address Subnet Mask Default Gateway Set Using Automatic Private IP Addressing APIPA DNS DDNS DNS Server Addresses IPv4 Settings Acquire DNS Server Address Automati cally DNS Server...

Page 67: ...ficate Import Certificate Import File Type File Name Password Note Characters you can use for the Password section are as follows Character code ASCII character 20H to 7EH Maximum number of characters 64 TCP IP IPv4 Address IP Address Settings Acquiring the IP Address IP Address Subnet Mask Default Gateway Set Using Automatic Private IP Addressing APIPA DNS DDNS DNS Server Addresses IPv4 Settings ...

Page 68: ...enu can be set only when the Wi Fi model s firmware is version 1 17 or later Wellknown Community Name in the SNMP menu can be set only when the Wi Fi model s firmware is version 1 19 or later The initial value is enabled If you disable this setting there are the following restrictions TM drivers The battery status cannot be acquired Port opening is extended by approximately 2 seconds Deployment To...

Page 69: ... commands you can print in environments where http communication is available and from OS applications For detailed information about ePOS Print XML see the ePOS Print XML User s Manual On this printer ePOS Print XML is only supported by a Wi Fi model ESC POS ESC POS is the Epson original printer command system for POS printers and customer display With ESC POS commands you can directly control al...

Page 70: ... technology 1 Because controlling POS peripherals with original com mands is not required on the application side efficient system development is possible Bluetooth model Wi Fi model EPSON OPOS ADK for NET The OPOS ADK for NET is a POS industry standard printer driver compatible with Microsoft POS for NET It allows you to develop applications that are compatible with the UPOS Unified POS specifica...

Page 71: ...rial or parallel interface Windows Software Description Operating environment TM P20 Utility A utility for checking and changing various printer settings Use this utility to Check the current settings Test operation Store logos Set paper saving Set printing control Set communication interfaces Save restore settings Windows Epson TM Utility A utility that can be downloaded from App Store or Google ...

Page 72: ...multaneously via USB Allows you to make settings efficiently at the time of introducing TM printers for the first time or when configuring multiple TM printers at the same time Windows Monitoring Tool Use to check a list of status for the Epson printers connected to the network You can also update certificates for multiple printers used for WPA Enterprise in a batch Windows Manual Description ePOS...

Page 73: ...pment and Distribution for iOS If registering an application that uses Bluetooth in the App Store Epson must submit an application to Apple in advance Please apply for each application you want to register in the App Store from the URL below https c4b epson biz com ais E ...

Page 74: ...74 ...

Page 75: ...ed may cause fire explosion leakage overheating or other damage The battery can be charged only when the temperature is 0 40 C 32 104 F Dispose of used batteries according to the instructions Do not remove the battery during charging Fully charging a battery that is fully discharged will take approximately 3 hours Charging the battery at 35 C 95 F or higher may require a longer charging time than ...

Page 76: ...t 3 Connect a printer with a battery installed to the single charger or the quad charger Charging starts While charging the Charge LED turns on For details on installing a battery in the printer see Installing the Battery on page 33 4 When charging is complete the Charge LED turns off 5 Press the lever on the single charger or the quad charger and then remove the printer lever ...

Page 77: ...ure When the power is ON When the power is OFF Power LED Error LED Charge LED Power LED Error LED Charge LED 50 C and higher Battery high temperature error 41 to 49 C Outside the temperature range allowed for charging Outside the temperature range allowed for charging 0 to 40 C Charging Charging Below 0 C Outside the temperature range allowed for charging Outside the temperature range allowed for ...

Page 78: ...e LED is flashing while the power is off it indicates one of the two possible conditions battery malfunction or outside the temperature range allowed for charging To distinguish battery malfunction turn the power on set the roll paper and check the Error LED and Charge LED while the roll paper cover is closed Condition When the power is ON When the power is OFF Power LED Error LED Charge LED Power...

Page 79: ...ect the battery spacer to the single charger or the quad charger 4 Set the battery Charging starts While charging the Charge LED turns on If the Charge LED flashes this indicates a problem with charging If it continues to flash even after reattaching the battery spacer the battery or the charger may be malfunctioning 5 When charging is complete the Charge LED turns off 6 Remove the battery from th...

Page 80: ...lean the thermal elements of the thermal head with a cotton swab moistened with an alcohol solvent ethanol or IPA 3 Close the roll paper cover Never clean the product with alcohol benzine thinner or other such solvents Doing so may damage or break the parts made of plastic and rubber CAUTION After printing the thermal head can be very hot Be careful not to touch it and to let it cool before you cl...

Page 81: ... properly if there is dirt or foreign material on the charge terminals of the printer or single charger Power off the printer and pull the single charger s AC cable from the outlet Then wipe off dirt with a dry cloth or cotton swab Epson recommends cleaning the parts periodically generally every 3 months CAUTION After charging the charge terminals can be very hot Be careful not to touch them and t...

Page 82: ...82 ...

Page 83: ...ts 2 Programmable by commands 3 Initial setting Programmable by commands Printing method Thermal line printing Dot density 203 203 dpi Printing direction Unidirectional with friction feed Maximum print speed 1 100 mm s 3 94 s Standard mode 40 mm s 1 57 s Fine mode 2 Printing width 48 mm 1 89 384 dots Characters per line Font A 32 Font B 42 Font C 42 Font D 38 Font E 48 Kanji Font A 16 Special Font...

Page 84: ...be formed when printing graphics To avoid this keep the print speed constant by setting it lower The print speed can be set with the customized value To set the customized value see Software Set tings on page 47 ANK models Alphanumeric characters 95 Extended graphics 128 43 pages including user defined page International characters 18 sets Simplified Chinese models Alphanumeric characters 95 Exten...

Page 85: ...25 6 0mm 2 5 3 0mm 2 5 6 0mm Font E 1 0 2 0mm 1 0 4 0mm 2 0 2 0mm 2 0 4 0mm Chinese models Kanji Font A 3 0 3 0mm 3 0 6 0mm 6 0 3 0mm 6 0 6 0mm South Asia models Special Font A 1 5 3 0mm 1 5 6 0mm 3 0 3 0mm 3 0 6 0mm Special Font B 1 125 3 0mm 1 125 6 0mm 2 25 3 0mm 2 25 6 0mm Indian Font A Proportional 4 0mm Proportional 8 0mm Proportional 4 0mm Proportional 8 0mm Indian Font B Proportional 3 0mm...

Page 86: ... paper width or less than the paper width by 1 mm 0 04 Paper type no Manufacturer P30023 P31023 P35024 Kanzaki Specialty Papers KT55F20 KT48F20 Koehler AF50KS E Jujo Thermaloy F5041 48 F5041 55 Mitsubishi HiTec For the winding direction of a thermal roll the chromogenic side must face outside Paper must not be pasted to the roll paper core For the best print quality for each paper type it is recom...

Page 87: ...n 1 and the non black mark portion 2 must be as shown in the below Black mark portion 1 16 or less Non black mark portion 2 85 or more The reflecting rate means the value which is measured with a Macbeth density meter PCMII D filter Paper feed direction Units mm 3 to 5 30 to 300 15 or more Preprintable area 21 25 21 25 1 2 ...

Page 88: ...tions During printing with two to six part energization a misalignment horizontal ruled line shift of 1 12 to 1 4 dot might occur in the paper feeding direction due to segmented printing Dot 1 57 5 0 5 mm 0 125 mm 4 755 mm 48 0 mm Dot 1 to 384 4 75 mm Dot 384 Approx 7 9 mm 0 31 Manual cutter position Center of the print dotline Paper feed direction ...

Page 89: ... operating time Wi Fi model Power save mode enabled Approx 16 hours Power save mode disabled Approx 9 hours Bluetooth model Approx 26 hours Above continuous operating times will vary depending on changes in the use environment or condi tion Life 1 Printer mechanism 10 million lines printing 3 75 mm 0 15 for one line Thermal head 100 million pulses for each element 50 km Unit side charging terminal...

Page 90: ...d single charger Temperature 5 to 40 C 41 to 104 F Humidity 10 to 90 RH For storage Temperature 25 to 70 C 13 to 158 F Storage time 120 hours During operation Approximately 52 9 dB ANSI bystander position Note Acoustic noise differs depending on the paper used printing contents and the setting values such as print speed or print density Height 200 cm 6 6 feet Vertical placement IP4X equivalent Not...

Page 91: ... Approximately 119 8 mm 4 72 Height Approximately 43 6 mm 1 72 the belt clip excluded Mass Wi Fi model Approximately 221 g 0 49 lb Bluetooth model Approximately 212 g 0 47 lb Battery included belt clip and roll paper excluded Colors EBCK Epson Black 119 8 79 0 43 6 54 2 Units mm ...

Page 92: ...nction Current consumed by USB bus 2 mA USB packet size with full speed connection USB bulk OUT TM 64 bytes USB bulk IN TM 64 bytes USB device class Both USB vendor defined class and USB printer class are sup ported To set the USB device class see Software Settings on page 47 USB vendor defined class USB printer class Vendor ID 04B8h 04B8h Product ID 0202h 0E1Ch String Descriptor Manufacturer EPSO...

Page 93: ...ity can be selected from among the following WEP WPA WPA2 Personal WPA2 Enterprise Initial settings These settings apply when the printer is initialized in the Wireless module setup mode You can connect to a WPA2 PSK AES access point using the settings above Countries where Wireless LAN can be used are limited Since notes are provided for each country check the sheet supplied with the product Para...

Page 94: ... GHz whichever is free from radio wave interference In auto channel setting for the access point do not select a channel in which the printer may cause radio wave interference Parameter Setting value SSID EPSON_Printer Passphrase 12345678 IP Address 192 168 192 168 Subnet mask 255 255 255 0 Max simultaneous connections 2 Number of connections for which printing is available 1 Other users need to w...

Page 95: ...nment Also your application may indicate power off during the time waiting for reset In that case wait for about 1 minute and then reconnect to the printer Where wireless LAN communication is in heavy traffic your application may falsely recognize that the communication is disconnected and indicate power off due to response delay In that case disable Power Save to improve the trouble Notes on usin...

Page 96: ... on When the signal is dropped and then restored The following shows the printer operations and connection methods when the auto reconnect feature is enabled or disabled Countries where Bluetooth can be used are limited Since notes are provided for each country check the sheet supplied with the product Setting Contents Setting Items Initial Settings Bluetooth communication settings Bluetooth passk...

Page 97: ...t connected 2 When step 1 fails the printer waits for con nections from other devices 3 If connection is not established in step 2 the printer tries again to connect to the iOS device to which it last connected Steps 1 and 2 are repeated until a connec tion is established Wait for a connection from the Bluetooth device Reconnecting to iOS device Reconnect automatically Make settings on the Bluetoo...

Page 98: ... communicating with Android 2 3 3 or later versions communicate through an insecure connection Notes when communicating with iOS devices Print data deletion and Bluetooth disconnections occur Situation Depending on the specifications of the iOS device print data sent to the printer may be deleted When this occurs the Bluetooth connection between the printer and the iOS device is disconnected Condi...

Page 99: ...d generation iPad 2 Application processing If the Bluetooth port is closed and then reopened while the application is running Solution The solution differs depending on the iOS device being used See the following table NFC Tag iOS Device Solution iPhone 4s iPhone 4 iPad 3rd generation iPad 2 This situation can be avoided by using the ePOS Print SDK for iOS which is included in the ePOS Print SDK R...

Page 100: ...100 Character Code Tables Refer to the following URL regarding the character code table http www epson biz com pos reference charcode ...

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