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Chapter 1 Product Overview
Error Status
There are three possible error types: automatically recoverable errors, recoverable errors, and unrecoverable
errors.
Automatically Recoverable Errors
•
Head temperature error
The printer recovers from the error when the head tem-
perature drops.
•
Cover open error (in the middle of printing)
The printer recovers from the error when the roll paper
cover is closed.
•
TM-Intelligent function error
The printer recovers from the error when the printer set-
tings are corrected.
Recoverable Errors
•
Autocutter error
An error occurs if the cutter is locked due to fallen foreign material or
similar cause. Although automatic recovery is performed even if there
is only slight locking, if automatic recovery is not performed, remove
foreign material and paper jams, and close the roll paper cover to per-
form recovery.
Unrecoverable Errors
•
These include a high voltage error, CPU execution error, and communication unit error. If the error persists
after turning the printer off and then on again, the printer may be defective. Contact qualified service per-
sonnel.
Instead of closing the roll paper cover, you can make the printer recover from the error using a
dedicated command, however, doing so will cause the printer to go offline due to a cover open
error.
Turn off the power immediately when an unrecoverable error occurs.