Paper is Jammed in the Internal Paper Feeder
Error message W-1102 - When the message "Open the rear cover and the top cover, remove any paper remaining, and
then reload the paper." is displayed, follow the steps below.
If you have cleared a paper jam from the roll paper feeder but the error is still not cleared, or you cannot pull out the roll
paper feeder, there may be a jam inside the printer.
c
Important:
Contact your local dealer if you cannot access the top or rear of the printer.
A
On Mac, delete all jobs from the Print Queue.
U
“Deleting Print Jobs” on page 85
B
Remove the scrap paper box.
Pull the top section forward and then lift out the bottom section.
C
Squeeze the lock lever on the back to release the lock, and then open the rear cover.
SL-D800 Series Operation Guide
Troubleshooting
92
