Install software
Note:
An Internet connection is required to obtain the printer software.
1
Make sure the printer is NOT CONNECTED to your computer.
Windows
®
:
If you see a Found New Hardware screen, click
Cancel
and
disconnect the USB cable.
2
Download and run your product’s software package:
www.epson.com/support/p5000 (U.S.)
www.epson.ca/support/p5000 (Canada)
3
Follow the instructions on the screen to run the setup program.
Mac:
Make sure you install Software Updater to receive firmware and
software updates for your product.
4
When you see the Select Your Connection screen, select one of the
following:
•
Direct USB connection
Make sure you have a USB cable (not included).
•
Wired network connection
Make sure you have an Ethernet cable (not included).
Any problems?
Network setup was unsuccessful.
If you see a firewall alert message, click Unblock or Allow to let setup
continue.
The printer’s screen is dark.
Make sure your product is turned on, and press any button to wake it from
sleep mode.
Setup is unable to find my product after connecting it with a USB
cable.
Make sure your product is on and securely connected as shown:
Any questions?
Quick Reference Guide
Basic information and troubleshooting.
User’s Guide
Windows:
Click the icon on your desktop or Apps screen to access the online
User’s
Guide
.
Mac:
Click the icon in Applications/Epson Software/Guide to access the online
User’s Guide
.
If you don’t have a User’s Guide icon, go to the Epson website, as described
below.
Technical support
Visit www.epson.com/support (U.S.) or www.epson.ca/support (Canada)
and search for your product to download drivers, view manuals, get FAQs, or
contact Epson.
Call (562) 276-1305 (U.S.) or (905) 709-3481 (Canada), 6
am
to 6
pm
,
Pacific Time, Monday through Friday. Days and hours of support are subject
to change without notice. Toll or long distance charges may apply.
7
Slide the edge guides against the paper, but not too tightly.
8
Insert the paper cassette. Push it firmly into the printer.
9
Replace the output tray.
10
Extend the output tray to adjust its length to fit your paper size.
Roll paper
Depending on the size of the roll paper core (2 inches or 3 inches), you may
need to mount or remove the core adapter from the spindle. To perform
borderless printing, you may need to install the spacer. See the online User’s
Guide for more information and instructions.
1
Remove the black paper stop off the end of the spindle.
2
Position the roll as shown, then slide it onto the spindle. The gray end
should be on the right with the paper unwinding from the top. Make
sure the roll is pushed all the way to the end of the spindle.
3
Firmly push the black paper stop back onto the spindle.
4
Make sure the paper source setting is selected for roll paper. Press the
button on the control panel. Press the button to select Roll Paper/
Cut or Roll Paper/No Cut, then press the OK button.
5
Open the roll paper cover.
6
Place the roll paper in the printer as shown (the black end of the spindle
goes on the left).
7
Press the button on the control panel.
8
Insert the leading edge of the roll paper into the roll paper feeder until
the message on the LCD screen changes to “Press the button.”
9
Press the
button. The printer automatically feeds the paper to the
printing position.
10
Close the roll paper cover.
Note:
Always keep the roll paper cover closed to prevent dust from entering
the printer.
11
On the control panel, select Yes to use the displayed media type setting
or No to choose a new setting.
12
Slide out the output tray. Do not raise the paper stopper. If the paper
stopper is raised while printing, the paper may not eject correctly.
Recycling
Epson offers a recycling program for end of life hardware and ink cartridges.
Please go to www.epson.com/recycle (U.S.) or www.epson.ca/recycle
(Canada) for information on how to return your products for proper disposal.
Need paper and ink?
Ensure peak performance and brilliant results with Genuine Epson Ink and
specialty papers, engineered specifically for Epson printers. Find Genuine
Epson Ink and specialty papers at www.epson.com (U.S. sales) or
www.epson.ca (Canadian sales) and at Epson authorized retailers. Call
800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.
Epson SureColor P5000 Series
replacement ink cartridges
Color
Part number
Photo Black
T9131
Cyan
T9132
Vivid Magenta
T9133
Yellow
T9134
Light Cyan
T9135
Vivid Light Magenta
T9136
Light Black
T9137
Matte Black
T9138
Light Light Black*
T9139
Orange
T913A
Green
T913B
Violet**
T913D
*Standard and Designer Editions only
**Commercial Edition only
EPSON and SureColor are registered trademarks and EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation.
Designed for Excellence is a trademark of Epson America, Inc.
Mac is a trademark of Apple Inc., registered in the U.S. and other countries.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners.
Epson disclaims any and all rights in those marks.
This information is subject to change without notice.
© 2016 Epson America, Inc., 11/16
Printed
in
U.S.A.
CPD-52919
