Epson SureColor F9470 User Manual Download Page 192

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192

Uninstalling Product Software - Windows

Parent topic:

Solving Problems

Uninstalling Product Software - Windows

You can uninstall and then re-install your printer software to solve certain problems.

Turn off the product.

Disconnect any interface cables.

Do one of the following:

•

Windows 10

: Right-click

and select

Control Panel

Programs

Programs and Features

Select the uninstall option for your Epson product, then select

Uninstall/Change

Note:

If you see a

User Account Control

window, click

Yes

Continue

Select your product again, if necessary, then select

, and click

Yes

to confirm the

uninstallation.

•

Windows 8.x

: Navigate to the

Apps

screen and select

Control Panel

Programs

and Features

. Select the uninstall option for your Epson product, then select

Uninstall/Change

Note:

If you see a

User Account Control

window, click

Yes

Continue

Select your product again, if necessary, then select

, and click

Yes

to confirm the

uninstallation.

•

Windows (other versions)

: Click

Start

, and select

All Programs

Programs

. Select

Epson

, select your product, then click

EPSON Printer Software Uninstall

Note:

If you see a

User Account Control

window, click

Yes

Continue

In the next window, select your product and click

. Then follow any on-screen instructions.

Restart your computer, then re-install your software.

Note:

If re-installing your product software does not solve a problem, contact Epson support.

Parent topic:

Uninstall Your Product Software

Summary of Contents for SureColor F9470

Page 1: ...Epson SureColor F9470 F9470H User s Guide ...

Page 2: ......

Page 3: ...nks 20 Handling Media 21 Storing Your Printer 21 Media Handling 23 Media Handling Precautions 23 Loading Media 24 Viewing and Changing Media Settings 39 Saving Sets of Media Settings 41 Printable Area and Media Size Checking 42 Printing the Amount of Media Remaining 44 Aligning the Print Head 45 Media Feed Adjustment 46 Adjusting the Media Feed Automatically 47 Adjusting the Media Feed Manually 48...

Page 4: ... 93 Maintenance Supplies 93 Maintenance Precautions 95 Using Ink Cleaner 96 Moving the Print Head for Maintenance 97 Stirring High Density Black Ink and Fluorescent Ink 98 Replacing the Ink and Chip Unit 102 About Ink and Chip Unit Replacement 103 Ink and Chip Unit Precautions 103 Replacing the Chip Unit and Refilling Ink 104 Print Head Maintenance 117 Checking for Clogged Print Head Nozzles 118 C...

Page 5: ... Over a Network 162 Print Head Moves But Nothing Prints 162 Media Is Creased 162 Printing Continues After Media Roll Empties 164 Removing Jammed Media 164 Media Does Not Feed Correctly 167 Solving Media Skew Problems 167 Parallel Adjustment Tools 168 Adjusting the Auto Take up Reel Parallel Adjustment 168 Solving Print Quality Problems 187 Nozzle Check Pattern Prints Incorrectly 188 Print Head Noz...

Page 6: ...197 Ink Pack Specifications 197 Media Specifications 198 Safety and Approvals Specifications 198 Notices 199 Important Safety Instructions 199 General Product Safety Instructions 199 Ink Pack Safety Instructions 201 FCC Compliance Statement 201 Binding Arbitration and Class Waiver 202 Trademarks 205 Copyright Notice 206 A Note Concerning Responsible Use of Copyrighted Materials 206 Copyright Attri...

Page 7: ...7 Epson SureColor F9470 F9470H User s Guide Welcome to the Epson SureColor F9470 F9470H User s Guide For a printable PDF copy of this guide click here ...

Page 8: ...Documentation Follow the guidelines in these notations as you read your documentation Warnings must be followed carefully to avoid bodily injury Cautions must be observed to avoid damage to your equipment Notes contain important information about your printer Tips contain additional printing information Parent topic Introduction to Your Printer Printer Part Locations Check the printer part illustr...

Page 9: ...p and Right Side Front Top 1 Maintenance cover left 2 After heater 3 Media guide bar 4 Roll core holder handle 5 Roll core holder auto take up reel 6 Roll supports 7 Auto switch 8 Manual switch 9 Heat shield 10 Ink tank ...

Page 10: ...10 11 Slider chip holder 12 Lock lever 13 Chip unit check light 14 Stirring stick 15 Maintenance cover right 16 Media loading lever 17 Alert light 18 Control panel 19 Front cover Right Side ...

Page 11: ...topper 4 Waste ink bottle 5 Casters 6 Adjusters 7 AC inlet 1 and 2 8 LAN port 9 Data light orange 10 Status light Red 100Base TX Green 1000Base T 11 USB port Slider Chip Holder Parts 1 Slider 2 Ink inlet cover 3 Chip unit Parent topic Printer Part Locations ...

Page 12: ...12 Product Parts Inside 1 Print head 2 Media edge guide 3 Cutter groove 4 Pressure rollers 5 Platen 6 Anti drying caps 7 Wiper unit 8 Flushing pad Parent topic Printer Part Locations ...

Page 13: ...13 Product Parts Back 1 Drive switch 2 Roll core holder media feeding unit 3 Level gauge 4 Roll support 5 Lift lever 6 Roll core holder handle Parent topic Printer Part Locations ...

Page 14: ...14 Control Panel Parts 1 power button 2 power light 3 media setup button 4 LCD screen 5 Menu button 6 back button 7 Left and right arrow buttons ...

Page 15: ...n 12 pause cancel button 13 internal light button LCD Screen Display 1 Status messages 2 After heater temperature status After heater is the selected temperature After heater has not yet reached the selected temperature 3 Feed adjustment information if you have entered a value during printing ...

Page 16: ... 39 4 in 1 m 5 Chip unit status see the next table 6 Waste ink bottle status The waste ink bottle status indicates the waste ink level and changes from normal left to warning or error status right if necessary Waste ink bottle is almost full prepare a new waste ink bottle Waste ink bottle is full replace the waste ink bottle 7 Head cleaning set status The level on the icon goes down as replacement...

Page 17: ... is nearing the end of its life Check the remaining ink in the ink tank using the scale on the ink pack and if necessary refill the ink and replace the chip unit Ink is out and printing is stopped Replace the chip unit and refill the ink A chip unit for automatic charging is mounted When ink gets low a low ink warning does not appear If the icon is flashing the chip has been removed The lock lever...

Page 18: ...t proimaging epson com U S or proimaging epson ca Canada select your product series and product and click the Where to Buy button Or call 800 GO EPSON 800 463 7766 in the U S or 800 807 7766 in Canada Caution Using ink from an non genuine ink pack may result in a malfunction Epson shall not be held responsible for any damages or problems with the product that may occur when using non genuine ink p...

Page 19: ...k Packs and Ink Tanks Handling Media Storing Your Printer Parent topic Introduction to Your Printer Using Your Printer Follow these guidelines as you use your printer Operate the printer only within the specified operating temperature and humidity range for your product and your media Check to make sure you maintain the specified humidity range especially in dry areas or air conditioned environmen...

Page 20: ...osition When the printer is on do not disconnect the power cable or cut the power at the circuit breaker The print head may not be in the home position In this case turn on the power and wait a while until the print head is in the home position For consistent color maintain a constant room temperature between 59 F 15 C and 77 F 25 C Note To keep the print head in the optimum operating condition in...

Page 21: ...t to direct sunlight excessive heat and high humidity Retain the media packaging materials so you can use it to store unused media After printing do not touch rub or scratch the printed surface to avoid removing the ink Dry printed media completely before folding or stacking it or the printed surface may be damaged Keep printed media out of direct sunlight Display and store printed media as instru...

Page 22: ... Make sure that the print head is in the home position before storing the printer If it is left away from the home position for a long time the print quality may decline Close all the covers on the printer to prevent dust and debris from getting in If the printer will be not be used for an extended period of time protect it with an anti static cloth or other cover The print head nozzles can become...

Page 23: ...ting and Drying During Printing Cutting Media Using the Auto Take up Reel Media Handling Precautions Follow these guidelines as you load media in your product and remove printed media Be careful when you touch the after heater and media edge guides they may be hot and could burn you Take care not to trap your fingers when opening and closing the front cover Do not rub your hands along the edges of...

Page 24: ... roll or use a different roll Parent topic Media Handling Loading Media Before loading media in your printer review and follow the media handling guidelines for the best results Caution Wait until just before printing to load media This avoids creases in the media that may be caused by the pressure rollers Creased wavy or curled media could cause it to jam inside the printer or contact the print h...

Page 25: ...25 2 Open the front cover and raise the media loading lever 3 Grasp the tabs on the media edge guides and slide them out of the way ...

Page 26: ...crew and slide the roll core holder all the way out Note If the right holder handle shaft is not visible rotate the handle forward until it stops or the media cannot load properly 5 Move the left roll core holder to the correct position for the media roll size you are loading ...

Page 27: ...ft roll core holder and tighten the locking screw so the roll core holder does not move 7 Place your media on the roll supports temporarily making sure the printable side of the media on the roll faces the correct direction ...

Page 28: ...28 Printable side out Printable side in 8 On the left side of the product raise the lift lever to lift the media into position ...

Page 29: ...e onto the left roll core holder Note If your roll is too small to lift into place with the lift lever lift it onto the roll core holder by hand 10 On the right side of the product raise the lift lever to lift the media into position ...

Page 30: ...30 11 Firmly push the right roll core holder into the roll core ...

Page 31: ...core holder twice to securely insert it into the roll core Note Make sure the roll core holder is fully inserted into the roll core or media may not feed correctly may slip during printing or may cause banding in your printouts ...

Page 32: ...ight roll core holder and tighten the locking screw so the roll core holder does not move Note Make sure the locking screw is fully secured or the roll core holder may move during printing causing banding in your printouts ...

Page 33: ...n do not turn the handle further or you may damage the roll core holder If part A remains visible after turning the handle fully rewind the handle loosen the locking screw and reload the right side of the roll on the product 15 Make sure that the left and right sides of the media roll are aligned and realign them if necessary ...

Page 34: ...34 16 Insert approximately 11 8 inches 30 cm of media into the opening in the product then lower the media loading lever ...

Page 35: ...ome portion of the black rectangle on the loading guide label as shown Note If the media does not lay over the rectangle on the label reverse these steps to remove the media and load it again Do not reposition the roll core holders while your media is loaded ...

Page 36: ...he media loading lever 19 Hold the center of the media with one hand and pull it straight forward and down until it is aligned with the bottom edge of the label on the after heater Note Do not pull media with both hands the media may become skewed or move around ...

Page 37: ...re the media in place 21 On the rear of the product tap lightly on both ends of the media to check that the tension is even on both sides If necessary raise the media loading lever and correct the media tension then lower the media loading lever ...

Page 38: ...a as shown Caution If your media is more than 0 02 inch 0 4 mm thick leave the media edge guides on the sides of the product or they could damage the print head Note Make sure to correctly position the media edge guides as shown here or your printouts may contain banding uneven tint or stripes Do not use the media edge guides if the sides of your printouts are smudged or torn ...

Page 39: ...and Changing Media Settings Viewing and Changing Media Settings After you load media in your product you can create settings for it The media settings include the options selected and stored for each media setting group or RIP setting you created 1 Press the up or down arrow button to select a stored or empty media setting number for the loaded media and press the OK button ...

Page 40: ...see a prompt to enter the length of the currently loaded media 3 Press the up or down arrow button to select a roll length from 3 to 1968 feet 1 to 600 m long and press the OK button After a moment you see Ready on the LCD screen indicating that the printer is ready to print Parent topic Media Handling Related references Media Setup Menu Settings ...

Page 41: ...utton to select a number for the set of media settings from 1 to 30 and press the OK button 5 Press the up or down arrow button to display the characters you can use to name the media set When you see the desired character press the right arrow button to select it and move to the next character position Repeat this step as necessary to complete the setting name When you finish press the OK button ...

Page 42: ... inches 5 mm as long as the media edge guides are attached correctly 1 0 2 inches 5 mm When the Media Size Check setting is turned off your product uses the longest scale on the after heater label shown as the standard position for the right edge of the media The left edge of the media is determined to be 64 inches 1626 mm from the standard position for the right edge no matter the width of the lo...

Page 43: ...o match the position where the media is loaded 1 Bottom margin1 You can configure this margin in the RIP software from 0 2 inch 5 mm to 0 7 inch 17 mm if you set it below 0 2 inch 5 mm or above 0 7 inch 17 mm it is changed to 0 2 inch 5 mm and 0 7 inch 17 mm to maintain feeding accuracy 2 Top margin1 2 You can configure this margin in the RIP software from 0 2 inch 5 mm and above if you set it bel...

Page 44: ...e No Margin option on the product control panel you can adjust the margin from 0 39 inch 10 mm to 0 39 inch 10 mm 3 Depending on the RIP software you may be able to use it to set these margins Contact the RIP manufacturer for more information 4 When using the media edge guides leave margins of at least 0 4 inch 10 mm to avoid printing over them If the total of the print data width and left and rig...

Page 45: ...print on 1 Press the Menu button 2 Press the OK button to select Media Setup 3 Press the down arrow button to select Customize Settings and press the OK button 4 Press the up or down arrow button to select the number of the media settings you selected for the currently loaded media Then press the OK button 5 Press the down arrow button to select Media Adjust and press the OK button 6 Press the dow...

Page 46: ...contain horizontal banding uneven tint or stripes you need to adjust the feed of the media You do this by printing and examining a test pattern and then selecting the feed adjustments you need Adjust the feed using the same media type and print conditions you use for printing For example if you are using the auto take up reel you should use it during feed adjustment You may need to adjust the feed...

Page 47: ...ngth of the loaded media is at least 26 inches 670 mm 1 Press the Menu button 2 Press the OK button to select Media Setup 3 Press the down arrow button to select Customize Settings and press the OK button 4 Press the down arrow button to select Media Adjust and press the OK button 5 Press the OK button to select Auto Feed Adjustment An adjustment pattern is printed and the product performs automat...

Page 48: ...trol panel returns to its ready status Parent topic Media Feed Adjustment Related references Media Setup Menu Settings Related tasks Adjusting the Media Feed Manually Adjusting the Media Feed Manually You can perform a manual feed adjustment from the product control panel if you can still see banding after performing an automatic feed adjustment 1 Press the Menu button 2 Press the OK button to sel...

Page 49: ...ern Make sure the length of the loaded media is at least 28 inches 720 mm 100mm Pattern Make sure the length of the loaded media is at least 22 inches 570 mm Standard Make sure the length of the loaded media is at least 13 inches 330 mm Your product prints an adjustment pattern and automatically feeds the media to viewing position 8 Do the following to adjust the media feed If you selected 500mm P...

Page 50: ...n The product control panel displays an adjustment value 2 Press the up or down arrow button to adjust the feed depending on these banding results in your printout If black bands or dark stripes appear press the up arrow button to increase the feed amount If white bands or pale stripes appear press the down arrow button to decrease the feed amount 3 Check the results in your printout and do one of...

Page 51: ...heater temperature 4 Press the OK button 5 Press the back button until Ready appears on the LCD screen Parent topic Media Handling Related references Media Setup Menu Settings Cutting Media When you finish printing use a commercially available cutter to cut the media Warning Be careful not to cut yourself when using cutters or other sharp blades Also be careful touching areas near the after heater...

Page 52: ...maining onto your media press the up arrow button to rewind the media as necessary to keep this information with the unprinted roll 4 If you are using the auto take up reel move the Auto switch to the off position Use the Manual switch to take up the cut media depending on the printable side of the media Move the switch to the position for printable side out media ...

Page 53: ...53 Move the switch to the position for printable side in media ...

Page 54: ...uto Take up Reel See these sections to use the auto take up reel with your product About the Auto Take up Reel Attaching the Take up Roll Core to the Auto Take up Reel Take Up with the Printable Side In Take Up with the Printable Side Out Removing Media from the Auto Take up Reel Parent topic Media Handling ...

Page 55: ...est to do the following when using the auto take up reel Use media that is 36 inches 91 44 cm or wider Load media with the printable side in Use a take up roll core that is the same width as your media so the core does not bend or take up media incorrectly Parent topic Using the Auto Take up Reel Attaching the Take up Roll Core to the Auto Take up Reel Be sure to attach a take up roll core that is...

Page 56: ...56 1 Press and hold the down arrow button until the edge of the loaded media reaches the roll core holder Note Always use the down arrow button to feed loaded media or the media may twist during take up ...

Page 57: ...oll core holders so they are wider than your media Then center the roll supports between the roll core holders Note If the left roll core holder handle shaft is not visible rotate the handle as shown here until it stops or the roll core cannot take up media properly ...

Page 58: ...58 3 Align the right roll core holder with the right edge of the media ...

Page 59: ...59 4 Hold down the right roll core holder and tighten the locking screw so the roll core holder does not move 5 Insert the roll core onto the right roll core holder ...

Page 60: ...r 7 Push the left roll core holder twice to securely insert it into the roll core 8 Confirm that the roll core and the edges of the media are aligned If they are misaligned loosen the right roll core holder locking screw and repeat these steps to attach the roll core again ...

Page 61: ...61 9 Hold down the left roll core holder and tighten the locking screw so the roll core holder does not move ...

Page 62: ... stop turning the handle Caution Once part A is hidden do not turn the handle further or you may damage the roll core holder If part A remains visible after turning the handle fully rewind the handle loosen the locking screw and reload the roll core on the auto take up reel ...

Page 63: ...he media on each side as shown to prevent folding or catching before take up Parent topic Using the Auto Take up Reel Take Up with the Printable Side In After attaching the roll core on the auto take up reel follow these steps to take up media with the printable side in ...

Page 64: ...e bar and behind the roll core then attach the media to the roll core with tape as shown here Note Make sure the media lays flat across the roll core without any gaps If necessary add more tape or reattach the tape so the media is taken up correctly ...

Page 65: ...65 2 Press and hold the down arrow button on the control panel to feed enough media for it to wrap once around the roll core ...

Page 66: ...66 3 Confirm that the Auto switch on the auto take up reel is set to the off position then push and hold the Manual switch up to the position to wind the media around the roll core ...

Page 67: ... the position 5 Make sure the media is taut and loads evenly on both sides Note If the media is looser on one side than the other the media cannot be taken up correctly Repeat these steps to reload the media on the auto take up reel ...

Page 68: ...68 6 Confirm that the tension is even by lightly tapping the media on both sides as shown here ...

Page 69: ...s of the media are taken up and the media wraps once or twice around the roll core Parent topic Using the Auto Take up Reel Take Up with the Printable Side Out After attaching the roll core on the auto take up reel follow these steps to take up media with the printable side out ...

Page 70: ...guide bar and the roll core then attach the media to the roll core with tape as shown here Note Make sure the media lays flat across the roll core without any gaps If necessary add more tape or reattach the tape so the media is taken up correctly ...

Page 71: ...71 2 Press and hold the down arrow button on the control panel to feed enough media for it to wrap once around the roll core ...

Page 72: ...72 3 Confirm that the Auto switch is set to the off position then push and hold the Manual switch down to the position to wind the media around the roll core ...

Page 73: ...o the position 5 Make sure the media is taut and loads evenly on both sides Note If the media is looser on one side than the other the media cannot be taken up correctly Repeat these steps to reload the media on the auto take up reel ...

Page 74: ...74 6 Confirm that the tension is even by lightly tapping the media on both sides as shown here ...

Page 75: ... up and the media wraps once or twice around the roll core Parent topic Using the Auto Take up Reel Removing Media from the Auto Take up Reel After printing on media loaded on auto take up reel follow these steps to remove it Note Make sure the media is cut before removing it from the auto take up reel ...

Page 76: ...76 1 Rotate the handle of the left roll core holder 2 While supporting the left side of the media roll loosen the left roll core holder locking screw and remove the roll core holder from the roll ...

Page 77: ...a roll onto the roll support 4 While supporting the right side of the media roll loosen the right roll core holder locking screw and remove the roll core holder from the roll 5 Lower the right side of the media roll onto the roll support ...

Page 78: ...78 Parent topic Using the Auto Take up Reel Related tasks Cutting Media ...

Page 79: ...ow button to scroll through the menus Note Press the back button to go back 3 To change settings in the highlighted menu press the OK button 4 Press the up or down arrow button to move through the settings Press the right or left arrow button to position the cursor when entering data on the screen 5 To select a setting press the OK button 6 When you finish changing settings on a menu press the pau...

Page 80: ...l length from 3 to 1969 ft 1 0 to 600 0 m Remaining Alert Enter the length at which the printer will alert you to the amount of media remaining from 3 to 50 ft 1 to 15 m Reset Print Length Manual Reset Resets the print length value to 0 when you press the OK button Auto Reset Select Per Job to reset the print length value to 0 for every new job If you select Off you must manually reset the value C...

Page 81: ...ia 33 lb 121 g m2 or more Adhesive Select when using any weight of adhesive media Media Adjust Auto Feed Adjustment Select Print to perform an automatic feed adjustment Manual Select Feed Adjustment and select a pattern type Standard 100mm Pattern 250mm Pattern or 500mm Pattern Select Head Alignment to adjust only the head alignment Advanced Settings See the next table Restore Settings Select Yes ...

Page 82: ... Speeds up feeding of blank areas Select Quick Standard Slow or Slowest After Heater Feed Select an option to feed the end of the printout to the after heater after printing if the media will be cut before the next job starts Select Short No Rewind or Long No Rewind to start the next print job immediately after cutting the media Select Short Rewind or Long Rewind to automatically rewind the media ...

Page 83: ...int head and thin or flexible media If print quality is reduced or media does not feed correctly you may need to lower the value Head Movement Data Width Select to move the print heads within the range of the print data s width Printer Full Width Select to move the print heads within the range of the printer s maximum media width Media Width Select to move the print heads within the range of the w...

Page 84: ... product determine when to perform a head cleaning based on the selected media setting Manual Select to set the interval for head cleaning You can choose from Printing Time or Media Usage Prevent Sticking On Select only if the media sticks to the platen when the printer is turned on or when printing starts Off Select for normal printing Reduce Print Streak Off Select for most print jobs Light If s...

Page 85: ...opic links below the table to use these menu settings correctly Setting Options Description Margin Setting Side Margin Right Sets the width of the right or left margin from 0 12 to 1 00 inch 3 to 25 mm Side Margin Left Print Start Position 0 00 to 32 00 inches 0 to 800 mm Sets an additional margin on the right side of the media Margin Between Pages Normal No Margin Sets a margin between pages Skip...

Page 86: ...ed Select On to avoid jams caused by skewed media Media End Option Continue Stop Printing Selects whether to continue an unfinished print job after a media roll is replaced Btw Pages Nozzle Check Off Print Pattern 1 to 10 pages Selects how often to print an automatic nozzle check pattern between printed pages Lamp Setting Auto Manual Selects if the light inside the front cover turns on automatical...

Page 87: ...ning when the product has not been in use Head Maint Interval 20 to 400 m Sets when to perform head maintenance after the selected length of media has been printed Restore Settings Yes No Returns all items in the Printer Setup menu to their default settings Parent topic Using the Control Panel Menus Related references Printable Area and Media Size Checking Related tasks Cleaning the Print Head Che...

Page 88: ...eaning and continue the print job Head Maintenance Auto Head Maintenance Select Execute if nozzles are still clogged after head cleaning Regular Cleaning Select Move Head to position the print heads for cleaning Replace Ink Bottle View instructions on how to replace the waste ink bottle on the LCD screen Head Cleaning Set View information about the head cleaning set on the LCD screen Other Mainten...

Page 89: ...ress Setting Determines whether IP addresses are obtained automatically through DHCP or manually Select Panel to enter an IP address subnet mask and default gateway address Print Status Sheet Prints the current network status and settings Restore Settings Select Yes to restore all the Network Setup settings to their defaults Preferences Date And Time Sets the printer s built in clock The time and ...

Page 90: ... Enables the alert sound when a print job is complete Alert Lamp Setting On Off Enables the alert light when an error occurs Reset All Settings Yes No Resets all settings except in the Preferences menu to their defaults Parent topic Using the Control Panel Menus ...

Page 91: ...cing the Head Cleaning Set Replacing the Media Edge Guides Applying Carriage Rod Grease When to Maintain Your Product See the guidelines here to determine when you perform maintenance operations on your product or replace or refill consumables If you need to perform an operation use the links at the end of this topic Caution To prevent sedimentation and incorrect colors in your printouts stir the ...

Page 92: ... around the print heads Clean the anti drying caps Printed media is smudged Ink paper particles or lint from the media accumulate on the platen or media edge guides Clean the platen and media edge guides as necessary Ink adheres to the heat shield Clean the heat shield The media edge guides are deformed or damaged Replace the media edge guides A message on the LCD screen tells you the head cleanin...

Page 93: ... Moving the Print Head for Maintenance Parent topic Maintenance Maintenance Supplies Before performing any maintenance tasks or replacing ink make sure you have the maintenance supplies listed here Protective eyewear Obtain commercially available eyewear to protect your eyes from ink and ink cleaner Mask Obtain a commercially available mask to protect your mouth and nose from ink and ink cleaner M...

Page 94: ... 1 Ink cleaner 1 2 Cup 1 3 Gloves 12 4 Cleaning stick 25 Metal tray Use the tray that came with your product to hold cleaning tools and removed consumables Soft cloth Obtain a commercially available static free lint free soft cloth to clean inside the product Grease Kit Use the grease kit that came with your product to apply grease to the carriage rods ...

Page 95: ...it boards or other parts not covered in the maintenance task steps or you could adversely affect the print quality or damage your product Use only the cleaning sticks included in the product maintenance kit to clean your product to avoid damaging the print head Do not reuse cleaning sticks Do not touch the ends of the cleaning sticks to prevent oil from your hands from damaging the print head Do n...

Page 96: ...ng to your local laws and regulations such as entrusting it to an industrial waste disposal company When handing over these items to the industrial waste disposal company make sure you include the Safety Data Sheet found on Epson s support website Parent topic Preparing for Maintenance Related references Maintenance Supplies Using Ink Cleaner Use the ink cleaner and cup that came in the maintenanc...

Page 97: ...he maintenance button on the control panel You see the Maintenance menu 2 Press the down arrow button to select Head Maintenance and press the OK button 3 Press the down arrow button to select Regular Cleaning and press the OK button The print head moves into maintenance position 4 Perform your maintenance task as necessary Note After 10 minutes an alarm sounds to warning you that the print head i...

Page 98: ...enance Menu Settings Stirring High Density Black Ink and Fluorescent Ink To prevent sedimentation and incorrect colors in your printed media stir the High Density Black ink and fluorescent inks if applicable in the ink tank once a week SureColor F9470 SureColor F9470H ...

Page 99: ...99 1 Open the ink inlet cover for the ink you want to stir ...

Page 100: ...100 2 Grasp the loop at the top of the ink inlet cap and slowly remove the ink inlet cap ...

Page 101: ...01 3 Move the stirring stick up and down 15 times Insert the stick completely into the ink tank and raise the stick up to the top each time Caution Move the stick slowly and steadily or ink may splatter ...

Page 102: ... when pulling it out the cap could get damaged 5 Close the ink inlet cover Parent topic Maintenance Replacing the Ink and Chip Unit See these sections to replace the ink chip unit in your product About Ink and Chip Unit Replacement Ink and Chip Unit Precautions Replacing the Chip Unit and Refilling Ink Parent topic Maintenance Related references Consumables and Replacement Parts ...

Page 103: ...oes not directly detect the amount of ink remaining in the ink tank Instead the amount of ink remaining is estimated based on the ink usage conditions and displayed as a message The accuracy of this system depends on consistent and proper ink refills If the procedure for replacement and ink refilling here is not followed correctly the remaining ink warning system may not function properly To preve...

Page 104: ... Failure to observe this precaution could result in bloodshot eyes or mild inflammation If problems persist consult with a physician If swallowed do not induce vomiting and consult with a physician immediately Inducing vomiting may cause material to get in your windpipe and cause injury Parent topic Replacing the Ink and Chip Unit Replacing the Chip Unit and Refilling Ink Follow the steps here to ...

Page 105: ...maining ink level is 2 0 inches 50 mm or less from the base of the ink tank You can refill the ink 2 The remaining ink level is more than 2 0 inches 50 mm from the base of the ink tank Continue printing until the ink level reaches 2 0 inches 50 mm 3 The remaining ink level is too low Refill the ink immediately or printing may stop 4 2 0 inches 50 mm ...

Page 106: ...t is time to replace the ink tank The ink tank must be replaced because fine dirt dust and other foreign material causes the ink tank s filter to malfunction The ink tank replacement interval depends on the usage environment and conditions Contact Epson Support for information on replacing components 2 Lift the lock lever for the slider of the chip unit you intend to replace ...

Page 107: ...07 3 Insert a finger into the groove on the top of the slider and pull the slider straight out Caution Do not tilt the slider If you drop the chip unit it may break 4 Remove the chip unit from the slider ...

Page 108: ...onfirm that the label color on the slider matches the label on the new ink pack Then attach the chip unit supplied with the new ink pack to the slider 6 Hold the slider level and insert it Lower the lock lever ...

Page 109: ...ider in with too much force Failure to observe this precaution could damage the printer 7 Shake the new ink pack horizontally approximately 2 inches 5 cm left and right for 5 seconds approximately 15 times 8 Open the ink inlet cover ...

Page 110: ...110 9 Do the following For all ink colors except High Density Black ink and fluorescent inks if applicable remove the ink inlet cap from the ink tank ...

Page 111: ...111 For the High Density Black ink and fluorescent inks if applicable grasp the loop at the top of the ink inlet cap and slowly remove the ink inlet cap ...

Page 112: ...112 Rest the stirring stick on the tab at the edge of the tank as shown ...

Page 113: ...113 10 Cut or tear off the ink pack spout seal ...

Page 114: ...o the groove and slowly tilt it to pour the ink Note Be sure to completely empty the ink pack into the tank Do not use an ink pack to refill multiple ink tanks This can prevent the proper display of messages from the remaining ink warning system ...

Page 115: ...115 12 Do the following For all ink colors except High Density Black ink and fluorescent inks if applicable replace the ink inlet cap ...

Page 116: ...d fluorescent inks if applicable lift up the stirring stick guide it into the ink tank and replace the ink inlet cap as shown Caution Press down the ink inlet cap firmly so it does not interfere with the slider and damage the ink inlet cap ...

Page 117: ...pic Replacing the Ink and Chip Unit Related concepts About Ink and Chip Unit Replacement Related references Ink and Chip Unit Precautions Consumables and Replacement Parts Where to Get Help Related tasks Cleaning the Heat Shield Print Head Maintenance Print head maintenance ensures the best print quality ...

Page 118: ...tain optimum print quality perform a nozzle check before printing This lets you visually inspect the printed check pattern and clean the nozzles if necessary There are two ways to check the nozzles Set up the product to automatically print a check pattern before each print job You can select how often the product performs a nozzle check in the Printer Setup menu Manually run a nozzle check from th...

Page 119: ...print quality declines or image colors are incorrect You can clean the print head when printing is paused if necessary but the colors in your printout may change when you resume printing Note You can also set up the product to automatically clean the print head at selected intervals using the Periodic CL Cycle setting in the Media Setup menu You can select from two levels of head cleaning Cleaning...

Page 120: ...nozzle rows for cleaning press the up or down arrow button to highlight the row number and press the OK button Repeat for each row you want to clean When you finish press the OK button to select Done Print head cleaning starts When it is complete the menu closes Note If you paused printing to clean the print head printing resumes when cleaning is finished 5 Print a nozzle check pattern or check yo...

Page 121: ...ew cleaning stick with ink cleaner 4 Using the cleaning stick wipe off any ink lint or dust from the parts shown Wipe in the direction of the arrow around both print heads Caution Do not move the cleaning stick back and forth wipe in only one direction ...

Page 122: ... cover Parent topic Maintenance Related references Maintenance Supplies Maintenance Precautions Related tasks Moving the Print Head for Maintenance Cleaning the Anti drying Caps Clean the anti drying caps to remove any ink that may affect print quality 1 Open the right maintenance cover ...

Page 123: ...123 2 Dampen a new cleaning stick with ink cleaner 3 Hold a cleaning stick flat and wipe the tops of the edges of the caps ...

Page 124: ...124 Note Do not touch the inside of the caps shown here to avoid damaging the caps and preventing the print head from capping correctly ...

Page 125: ...125 4 Hold a cleaning stick perpendicularly and wipe off any ink around the outsides of the caps 5 Wipe inside the guides as shown here ...

Page 126: ...stick to continue wiping off any dirt or ink cleaner that remains on the tops and edges of the caps and inside the guides 7 If there is any lint or dust in the cap use the tip of the cleaning stick or the tweezers to remove it ...

Page 127: ...Print Head for Maintenance Cleaning the Platen and Media Edge Guides Carefully follow the steps here to clean the platen and media edge guides to remove ink paper particles and lint We recommend cleaning these parts daily Caution If ink remains on these parts it could transfer to your printouts Continued use of your product with ink paper particles or lint on these surfaces could damage the print ...

Page 128: ...let 2 Wait for one minute before continuing 3 Open the front cover 4 Using a soft cloth lightly dampened with water wipe side to side over the platen to clean it as shown here Also remove any lint or dust from the cutter groove in the platen Note Do not use ink cleaner when cleaning the platen or media edge guides ...

Page 129: ...e them and clean both sides as shown here 6 Close the front cover plug in the power cord and turn the product back on Parent topic Maintenance Related tasks Replacing the Media Edge Guides Cleaning the Heat Shield Clean the heat shield to remove any ink that could affect print quality You need a Philips head screwdriver to remove the shield for cleaning ...

Page 130: ...130 1 Use the screwdriver to remove the four screws securing the heat shield and remove the heat shield from the ink tank cover ...

Page 131: ...ighten the screws using the screwdriver to secure the heat shield Parent topic Maintenance Replacing the Waste Ink Bottle When you see one of these messages on the product s LCD screen you need to replace the waste ink bottle Prepare empty waste ink bottle Replace waste ink bottle and press OK Wait until the product is not printing or cleaning the print heads before replacing the waste ink bottle ...

Page 132: ...for disposal and do not transfer it to another container Caution Waste ink is classified as industrial waste Dispose of the it according to your local laws and regulations such as entrusting it to an industrial waste disposal company When handing over the waste ink to the industrial waste disposal company make sure you include the Safety Data Sheet found on Epson s support website 1 Raise the stop...

Page 133: ...133 2 Lift up the waste ink bottle and remove it from the holder as shown ...

Page 134: ...bottle and put them on the used waste ink tank bottle 4 Insert the waste ink tube into the new waste ink bottle and place the bottle in the holder Caution Be sure the waste ink tube is inserted in the waste ink bottle or waste ink could spill onto your product ...

Page 135: ...gain to reset the waste ink counter Note If you replaced the waste ink bottle before the replacement message appeared on the control panel press the maintenance button and select Replace Ink Bottle to clear the waste ink counter Parent topic Maintenance Related references Maintenance Precautions Consumables and Replacement Parts Replacing the Head Cleaning Set If you notice any of the following yo...

Page 136: ... laws and regulations such as entrusting it to an industrial waste disposal company When handing over these items to the industrial waste disposal company make sure you include the Safety Data Sheet found on Epson s support website 1 Before you replace the head cleaning set move the print heads into maintenance position 2 After the print heads move to the left side of the printer open the right ma...

Page 137: ...137 3 Grip the back of the wiper unit and tilt it up slightly ...

Page 138: ...ll it straight up to remove it 5 Wrap the used wiper unit in the packaging supplied with the new wiper unit to prevent ink leaks 6 Place the new wiper unit on the attachment point and press it down until it clicks into place 7 Press the OK button ...

Page 139: ...139 8 Lift up the tab on the flushing pad and remove the pad ...

Page 140: ... the home position Parent topic Maintenance Related references Maintenance Precautions Consumables and Replacement Parts Related tasks Moving the Print Head for Maintenance Replacing the Media Edge Guides If the media edge guides that came with your product become damaged or deformed you need to replace them Caution Continued use of damaged or deformed media edge guides may damage the print heads ...

Page 141: ...141 2 Open the left maintenance cover and the front cover 3 Grasp the tabs on the media edge guides and slide them to the left edge of the platen ...

Page 142: ...142 4 Remove the left media edge guide as shown then remove the right media edge guide in the same manner ...

Page 143: ...143 5 Align the white line on a new media edge guide with the edge of the platen ...

Page 144: ...aten or they could drop into the product and cause it to malfunction 7 Confirm that the three hooked sections of the media edge guide are securely attached as shown with no gap between the guide and the platen The hook at the front of the tab 1 should hook onto the corners of the platen The hook at the rear of the square hole 2 should rest in the groove in front of the white line on the platen ...

Page 145: ...corner of the platen Caution If the media edge guides are not attached correctly repeat these steps to reattach them or the print heads may be damaged 8 Repeat the previous steps to align and attach the other media edge guide confirming that it is attached correctly ...

Page 146: ...he left and right edges of the platen Release the tabs when they are in position 10 Close the left maintenance cover and the front cover Parent topic Maintenance Related references Maintenance Precautions Consumables and Replacement Parts Related tasks Cutting Media ...

Page 147: ...e pad when applying grease to the carriage rods 1 To grease carriage rod A locate the grease tool and pad A that came with your product 2 Press the maintenance button You see the Maintenance menu 3 Press down arrow button to select Other Maintenance and press the OK button 4 Press the OK button to select Grease Carriage Rod You see the message Grease kit is needed Continue 5 Press the OK button to...

Page 148: ...tool back and forth dust may enter the print head and damage can occur 9 Remove the stained pad from the grease tool 10 Attach a fresh pad A to the grease tool 11 Use one of the cleaning sticks to stir the grease in the container approximately 10 times Then wipe the tip of the cleaning stick on the edge of the container to remove the excess grease Note Be sure to remove the excess grease from the ...

Page 149: ...ve it from the grease Then apply the grease to pad A on the end of the grease tool 13 Hold the grease tool against the back of carriage rod A and smoothly slide it back and forth twice across the carriage rod to grease the rod as shown in step 8 14 To grease carriage rod B locate pad B that came with your product ...

Page 150: ...pad B against the front of carriage rod B and smoothly slide it from right to left across the carriage rod four times Caution Do not slide the tool back and forth dust may enter the print head and damage can occur ...

Page 151: ...ss the carriage rod to grease the rod as shown in step 15 18 Close the front cover and press the OK button The carriage moves back and forth 19 Remove the used pad A from the grease tool and dispose of pad A and pad B properly Close the grease container and store it out of direct sunlight and at room temperature along with the grease tool and other supplies Parent topic Maintenance Related referen...

Page 152: ...152 Maintenance Supplies Maintenance Menu Settings ...

Page 153: ...tting Up the Product After Moving Preparing to Move the Product Do the following before moving the product 1 Remove any loaded media from the media feeding unit and auto take up reel 2 Turn off the product 3 Remove the waste ink bottle 4 Remove all cables 5 Make sure the adjusters next to the casters are raised Using a wrench loosen the nut at the top of each adjuster and turn the nut on the botto...

Page 154: ...ing Up the Product After Moving Follow these steps to set up the product after moving it 1 Verify that the location is suitable for installation 2 Perform parallel adjustment for the media feeding unit and auto take up reel as necessary 3 Install the waste ink bottle 4 Connect the power cable to an electrical outlet and turn on the printer 5 Load media in the product 6 Adjust the media feed from t...

Page 155: ... references Media Setup Menu Settings Related tasks Replacing the Waste Ink Bottle Loading Media Checking for Clogged Print Head Nozzles Cleaning the Print Head Adjusting the Auto Take up Reel Parallel Adjustment ...

Page 156: ...Solving Media Skew Problems Solving Print Quality Problems Uninstall Your Product Software Where to Get Help Product Status Messages You can often diagnose problems with your product by checking the messages on the LCD screen LCD screen message Solution Prepare empty waste ink bottle The waste ink bottle is almost full Make sure you have a replacement waste ink bottle handy ...

Page 157: ...remaining ink in the ink tank using the scale on the ink pack and if necessary refill the ink and replace the chip unit Make sure you have a replacement ink pack in the correct color handy Printing will pause if chip unit is not replaced Warming Up OK Force to start printing The after heater is still warming to the specified temperature Press the OK button to start printing without waiting for the...

Page 158: ...f this message appears even when the media is a supported width turn off the Media Size Check setting and try printing again Media Sensor Error Loaded media or sensor has a problem Refer to manual for details of error Press the pause cancel button and select Job Cancel to cancel printing Make sure media has an even surface and does not bleed through easily Set the Platen Gap setting to 2 5 Make su...

Page 159: ...inter automatically stops printing Turn off the printer disconnect the power cable from both the outlet and the printer and then reconnect them Turn the printer on and off several times If the same call for service is displayed on the LCD screen contact Epson for support and provide them with the service code shown on the LCD screen Parent topic Solving Problems Related references Where to Get Hel...

Page 160: ...ers sleep mode in the Printer Setup menu Parent topic Solving Printer Problems Related references Printer Setup Menu Settings After Heater Shuts Off If the after heater turns off automatically try these solutions The after heater shuts off when the product is in sleep mode Press any of the buttons on the control panel to exit sleep mode You can adjust the delay time before the product enters sleep...

Page 161: ...your printer is turned on Make sure any interface cables are connected securely at both ends If you have a spare cable try connecting with the spare cable Check the model and specifications of the interface cable to see if the cable is appropriate for your computer and printer If you connected your printer to a USB hub make sure it is a first tier hub If it still does not print connect your printe...

Page 162: ...ort or a different router access point switch or hub Try connecting with a different Ethernet cable Try printing to your printer from another computer on the network Parent topic Solving Printing Problems Related references Other Settings Menu Settings Print Head Moves But Nothing Prints If the print head is moving and nothing prints print a nozzle check pattern If the pattern does not print corre...

Page 163: ...es or print on thicker media If you printed thin media or media lengthened by water absorption vertical creases that look like this may occur between the pressure rollers Do the following to reduce creasing Set the Feeding Tension setting to Manual and increase the tension values Set the Take up Tension setting to Manual and decrease the tension values Attach a spacer in the slot of the media load...

Page 164: ...heck the following Make sure the media is not curled creased or folded on the leading edge Do not use media in poor condition Check the media specifications to make sure you can use the media with your printer and your RIP software Check the RIP software manufacturers media guidelines Set the Media Suction setting to a lower value on the product control panel Follow the steps here if media becomes...

Page 165: ...ge guides are deformed or damaged do not continue to use them or you could damage the pressure rollers or print heads Replace the media edge guides before continuing with these steps to remove jammed media 4 If the print head is over the media move it away from the jam area by hand 5 Raise the media loading lever ...

Page 166: ...run a nozzle check and if necessary clean the print heads Caution Do not leave the product turned off with the print heads in an uncapped position for an extended period The print heads may dry out and the product may not print properly Parent topic Solving Printing Problems Related references Media Setup Menu Settings Related tasks Cutting Media Cleaning the Print Head Checking for Clogged Print ...

Page 167: ...oblems Related references Media Specifications Related tasks Loading Media Adjusting the Auto Take up Reel Parallel Adjustment Solving Media Skew Problems If media skew is detected by your product perform the parallel adjustment procedure to ensure that the media is fed straight into the product and onto the auto take up reel Note Also perform the parallel adjustment procedure after you have moved...

Page 168: ... Counterweights 2 2 Hexagon wrench 3 Adjustment tool 4 Adjustment guides 2 5 Roll core Parent topic Solving Media Skew Problems Adjusting the Auto Take up Reel Parallel Adjustment Two people are required for parallel adjustment one in front of the printer and one in back 1 Turn off the product ...

Page 169: ...169 2 Loosen both roll core holder locking screws and move the roll core holders inward 3 Remove the screws from the covers shown here and rotate the covers back ...

Page 170: ...170 4 Open the front cover and raise the media loading lever 5 Remove the protective film from the back of one adjustment guide ...

Page 171: ...171 6 Align Hole 1 of the adjustment guide with the screw on the left edge at the top of the after heater and adhere the adjustment guide to the after heater ...

Page 172: ...and Hole 4 with the screws on the left edge of the after heater so the entire adjustment guide is adhered to the after heater 8 Repeat steps 5 through 7 to attach the other adjustment guide to the right side of the after heater ...

Page 173: ...173 9 Move the left roll core holder outward Note If the left roll core handle shaft is pushed in rotate the handle as shown until it stops ...

Page 174: ...4 10 Align the right roll core holder with the dotted line as shown and tighten the right roll core locking screw 11 Pass the loop on the end of the adjustment tool through the auto take up reel roll core ...

Page 175: ...175 12 Insert the roll core onto the right roll core holder 13 Insert the left roll core holder and tighten the roll core holder locking screw ...

Page 176: ...176 14 Rotate the left roll core handle until part A is fully inserted as shown ...

Page 177: ...177 15 Move the adjustment tool to the left side of the after heater Insert the leading edge of the adjustment tool through the paper path between the media guide bar and the after heater ...

Page 178: ...uide on the left side of the after heater and line them up at the front of the product 17 Attach a counterweight to the end of the adjustment tool at the back of the product and let it hang as shown Let the counterweight come to a complete standstill ...

Page 179: ...overlaps the front edge of the white line on the platen 19 Lift up the adjustment tool and slide it to the right side of the after heater Align the adjustment tool and adjustment guide and line them up at the front of the product Let the counterweight attached to ...

Page 180: ...e scale where the adjustment tool overlaps the front edge of the white line on the platen 20 Do one of the following If the difference between the values of both sides is more than 0 02 inch 0 5 mm go to the next step If the difference is under 0 02 inch 0 5 mm go to step 25 ...

Page 181: ...181 21 Using the hexagon wrench loosen all of the metal fixing screws as shown 22 Loosen the adjustment screws as shown ...

Page 182: ...82 23 Turn the adjustment screw clockwise for each side that has a value more than 0 02 inch 0 5 mm until the value on the scale is less than 0 02 inch 0 5 mm Make sure the values are equal on both sides ...

Page 183: ...183 24 Securely tighten all screws as shown 25 At the back of the product remove the counterweight ...

Page 184: ...184 26 At the front of the product remove the adjustment tool 27 Loosen the right roll core holder locking screw and slide the roll core holder to the right ...

Page 185: ...185 28 Remove the roll core 29 Remove the adjustment tool from the roll core ...

Page 186: ...int free cloth to wipe off any dust and lint from the back of the adjustment guides Roll up the alignment tool and adjustment guides and store them so that they do not become creased 32 Loosen the left roll core holder locking screw and move both roll core holders inward ...

Page 187: ... Adjustment Tools Solving Print Quality Problems Check these sections if you have problems with print quality Nozzle Check Pattern Prints Incorrectly Print Head Nozzles Remain Clogged Overall Print Quality Is Poor Printed Media Is Stained or Marred Image Is Not Positioned Correctly On the Media Parent topic Solving Problems ...

Page 188: ...cleaning cycle If the printer has not been used for a long time nozzles may be dried and clogged Turn the printer on at least once every two weeks to prevent the nozzles from clogging Parent topic Solving Print Quality Problems Related references Print Head Nozzles Remain Clogged Related tasks Cleaning the Print Head Checking for Clogged Print Head Nozzles Print Head Nozzles Remain Clogged If clea...

Page 189: ... the temperature of the after heater and give the after heater and your media time to warm up before printing again Make sure the media settings in your RIP software are correct for the media you are using Set the Head Movement setting to Printer Full Width on the product control panel for higher quality printouts If you are comparing the print result with the image on your computer screen the col...

Page 190: ...heck that the media is not creased or folded causing it to contact the print head If necessary load new media If your media is wavy press the down arrow button on the product control panel to feed the media past the affected area Make sure your printing environment is not too hot or humid to avoid wavy media Clean the print head wiper and caps as necessary to remove ink that may have stained these...

Page 191: ...Take up Reel Image Is Not Positioned Correctly On the Media If the printed image is not positioned correctly on your media try these solutions Make sure you loaded the media correctly and selected the correct margin and start positions for it on the product control panel Turn on the Media Skew Check and Media Size Check settings on the product control panel to prevent your image from printing outs...

Page 192: ...te to the Apps screen and select Control Panel Programs Programs and Features Select the uninstall option for your Epson product then select Uninstall Change Note If you see a User Account Control window click Yes or Continue Select your product again if necessary then select OK and click Yes to confirm the uninstallation Windows other versions Click or Start and select All Programs or Programs Se...

Page 193: ...S or epson ca support Canada and select your product for solutions to common problems You can download drivers firmware and documentation get FAQs and troubleshooting advice or e mail Epson with your questions Note For help using any other software on your system see the documentation for that software for technical support information Purchase Supplies and Accessories You can purchase genuine Eps...

Page 194: ...cifications Environmental Specifications Dimension Specifications Interface Specifications Ink Pack Specifications Media Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software your computer should meet these requirements Microsoft Windows OS version 32 and 64 bit compatible Windows 10 Windows 8 x Windows 7 CPU Multi core processor 3 0 GH...

Page 195: ...c Technical Specifications Printing Specifications Printing method On demand ink jet Nozzle configuration 360 nozzles 2 2 rows 4 colors Resolution 720 1440 dpi maximum Control code ESC P raster undisclosed command Media feed method Friction feed Built in memory Main memory 512 MB Network 128 MB Parent topic Technical Specifications Electrical Specifications Power supply rating 100 to 120 V Rated f...

Page 196: ...ntal Specifications Temperature Operating 59 to 95 F 15 to 35 C 59 to 77 F 15 to 25 C recommended Storage before unpacking 4 to 140 F 20 to 60 C no more than 120 hours at 140 F 60 C within a month at 104 F 40 C Storage after unpacking 4 to 104 F 20 to 40 C within a month at 104 F 40 C Humidity non condensing Operating 20 to 80 RH 40 to 60 recommended Storage before and after unpacking 5 to 85 RH P...

Page 197: ...ecifications Ink Pack Specifications Sublimation transfer ink color High Density Black Cyan Magenta Yellow Fluorescent Yellow SureColor F9470H Fluorescent Pink SureColor F9470H Ink life Do not use if the date on the package has expired Print quality guarantee 25 days from the day the ink tank was refilled from the ink pack Storage temperature 41 to 95 F 5 to 35 C 59 to 77 F 15 to 25 C recommended ...

Page 198: ...Roll core size 2 or 3 inches Roll outer diameter Up to 9 8 inches 250 mm Media width 11 8 to 64 inches 300 to 1626 mm Media thickness 0 002 to 0 04 inch 0 04 to 1 mm Roll weight Up to 99 2 lb 45 kg Parent topic Technical Specifications Safety and Approvals Specifications United States Safety UL60950 1 EMC FCC part 15 Subpart B class A Canada Safety CAN CSA C22 2 No 60950 1 EMC CAN CSA CEI IEC CISP...

Page 199: ...Safety Instructions Be sure to follow all warnings and instructions marked on the product Use only the type of power source indicated on the product s label Use only the power cord that comes with the product Use of another cord may cause fires or shock Do not use the cord with any other equipment Place the product near a wall outlet where the plug can be easily unplugged This product has two powe...

Page 200: ... Avoid locations that are subject to rapid changes in heat or humidity shocks or vibrations or dust Do not place or store the product outdoors Do not place the product near excessive heat sources or in direct sunlight Leave enough room around the product for sufficient ventilation Do not block or cover openings in the cabinet or insert objects through the slots Keep the product away from potential...

Page 201: ...is precaution could result in bloodshot eyes or mild inflammation If problems persist consult with a physician If swallowed do not induce vomiting and consult with a physician as soon as possible If fluid gets in your mouth consult a physician as soon as possible Parent topic Important Safety Instructions FCC Compliance Statement For United States Users This equipment has been tested and found to ...

Page 202: ...ss Waiver 1 DISPUTES BINDING INDIVIDUAL ARBITRATION AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1 1 Disputes The terms of this Section 1 shall apply to all Disputes between you and Epson The term Dispute is meant to have the broadest meaning permissible under law and includes any dispute claim controversy or action between you and Epson arising out of or relating to this Agreement Epson bra...

Page 203: ... arbitration 1 4 Small Claims Court Notwithstanding the foregoing you may bring an individual action in the small claims court of your state or municipality if the action is within that court s jurisdiction and is pending only in that court 1 5 WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS YOU AND EPSON AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN AN INDIVIDUAL CAPACIT...

Page 204: ...an find a copy of a Demand for Arbitration at http www jamsadr com Demand for Arbitration ii Send three copies of the Demand for Arbitration plus the appropriate filing fee to JAMS 500 North State College Blvd Suite 600 Orange CA 92868 U S A iii Send one copy of the Demand for Arbitration to the other party same address as the Dispute Notice or as otherwise agreed by the parties b Hearing Format D...

Page 205: ...quirement to provide notice prior to litigation 1 8 Amendments to Section 1 Notwithstanding any provision in this Agreement to the contrary you and Epson agree that if Epson makes any future amendments to the dispute resolution procedure and class action waiver provisions other than a change to Epson s address in this Agreement Epson will obtain your affirmative assent to the applicable amendment ...

Page 206: ...his product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Ap...

Page 207: ...stances may not be as broad as some people assume Contact your legal advisor for any questions regarding copyright law Parent topic Copyright Notice Copyright Attribution 2019 Epson America Inc 12 19 CPD 58101 Parent topic Copyright Notice ...

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