Epson Stylus C58/C59/ME 2/C79/D78/C90/C91/C92/D92/T20/T20E/T23/T26/S20/T10/T11/ME 30/T21/T24/T27/S21
Revision E
TROUBLESHOOTING
Troubleshooting With LED Error Indications
29
Confidential
3.2 Troubleshooting With LED Error Indications
LED error display, cause, and remedy are explained here.
Note : “---”: no change.
Table 3-1. Troubleshooting With LED Error Indications
Error
LED status
Cause
Remedy
Power
Maintenance
Ink end/ No ink cartridge/
Incorrect ink cartridge
---
On
• Ink inside Bk, Y, M, C cartridges has run out.
• Ink cartridge(s) is not installed.
• Non-genuine ink cartridge(s) is installed.
• Check the ink cartridge(s) and reinstall it correctly.
• Replace the ink cartridge(s) with a genuine one.
Paper Out
---
On
• Paper loading operation is executed when there is no paper.
• Papers stopped before the PE Sensor
or could not be fed.
• Papers are fed without being placed against the right edge guide.
• Connector of the PE sensor is disconnected.
1. If there is no paper on the paper tray, load papers.
2. If the paper has stopped halfway, remove the paper, check if the
paper is not bent, fan the paper, and load it against the edge guide.
3. Press the [Maintenance] button to release the error.
Double feed error
---
On
• When performing duplex printing, blank paper is ejected.
• The printer detected that the paper is too long upon ejection.
1. Remove the blank paper, or check the paper size.
2. Press the [Maintenance] button to eject the paper and release the
error.
Paper jam
---
On
Even though paper feeding operation is carried out for
predetermined times, leading edge or back-end of the paper could
not be detected.
1. Press the [Maintenance] button on the panel.
2. If paper jam occurred again after pressing the button, open the
printer cover and remove all the papers inside the printe
r and
papers set on the hopper.
3. Making sure there is no paper inside the printer, load paper on the
hopper and press [Maintenance].
Maintenance request
(Waste ink overflow)
Flashes alternately
As a result of cleaning and flushing, total emission of ink has
exceeded the specific level.
Replace the waste ink pad, and reset the waste ink counter using the
adjustment program. Refer to
details.
Fatal error
Off
Flashes fast
• Home position of the carriage could not be detected.
• Abnormal external pressure is applied to the printer when the
power is on.
• Carriage movement is interfered during printing.
1. Turn the power off, wait for a few seconds, and turn the power
back on again.
2. If the fatal error still appears, turn the power off, remove the
papers on the hopper, and check the following:
• Open the printer cover, check the ink cartridges, and reinstall
them correctly.
• Check is there is no foreign material or papers inside the printer.
If there is any, remove them.
3. Turn the printer power on.
Summary of Contents for Stylus S20
Page 9: ...Confidential C H A P T E R 1 PRODUCTDESCRIPTION ...
Page 21: ...Confidential C H A P T E R 2 OPERATINGPRINCIPLES ...
Page 27: ...Confidential C H A P T E R 3 TROUBLESHOOTING ...
Page 31: ...Confidential C H A P T E R 1 4 DISASSEMBLY ASSEMBLY ...
Page 69: ...Confidential C H A P T E R 5 ADJUSTMENT ...
Page 78: ...Confidential C H A P T E R Y 6 MAINTENANCE ...