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EPSON Stylus Pro 7400/7800/9400/9800
Revision B
Troubleshooting
Troubleshooting based on Panel Messages
188
SERVICE CALL
NNNNNNNNN
The Service Call errors cannot be remedied by the user. See
for the information on how to remedy each of the Service
Call errors.
3.2.4 Remedies for Service Call Errors
The Service Call errors are displayed on the LCD panel to inform the user that an error
which requires a service by a service personnel is occurring.
This section explains each of the Service Call errors and the remedies.
SERVICE CALL 00000101
Description
Life end of the CR Motor (includes the Ink Tubes)
Explanation
The number of Carriage movement cycles reached the specified upper limit.
Stylus Pro 7400/7800: 3,700,000 cycles
Stylus Pro 9400/9800: 6,300,000 cycles
If the printer is used continuously ignoring the error, it may cause the following
defective conditions.
The Ink Tubes become cracked causing leakage of ink
Malfunction of the Carriage due to wear of the internal part of the CR Motor
Description
Remedy
Service Call
An error that cannot be remedied by the
user is detected.
Life end of a part or unit is detected which,
if it is used continuously, can adversely
affect the printer mechanism.
The printer becomes inoperative due to
unexpected operation or commands.
The printer may be able to recover from the
error by turning the power OFF and back ON.
If the same error occurs again and the printer
cannot be used, troubleshoot the problem and
replace the defective parts or components.
C A U T I O N
Be sure to return the Carriage to its home position when Service
Call errors other than those listed below occur.
CR or PF servo-related errors
CR home position detection error
CPU-related errorData analyzing task error
Summary of Contents for Stylus Pro 7400
Page 1: ...EPSONStylusPro7400 7800 9400 9800 Large Format Color Inkjet Printer SERVICE MANUAL SEIJ05002 ...
Page 10: ...C H A P T E R 1 PRODUCTDESCRIPTION ...
Page 147: ...C H A P T E R 2 OPERATINGPRINCIPLES ...
Page 170: ...C H A P T E R 3 TROUBLESHOOTING ...
Page 207: ...C H A P T E R 4 DISASSEMBLY ASSEMBLY ...
Page 292: ...C H A P T E R 5 ADJUSTMENT ...
Page 373: ...C H A P T E R 6 MAINTENANCE ...
Page 380: ...C H A P T E R 7 APPENDIX ...
Page 385: ...Model PX 7500 7500S 9500 9500S Board C594 Main Sheet 1 of 4 Revison G ...
Page 386: ...Model PX 7500 7500S 9500 9500S Board C594 Main Sheet 2 of 4 Revison F ...
Page 387: ...Model PX 7500 7500S 9500 9500S Board C594 Main Sheet 3 of 4 Revison F ...
Page 388: ...Model PX 7500 7500S 9500 9500S Board C594 Main Sheet 4 of 4 Revison E ...
Page 389: ...Model PX 7500 7500S 9500 9500S Board C594 SUB Sheet 1 Revison C ...
Page 390: ...Model PX 7500 7500S 9500 9500S Board C594 SUB B Sheet 1 Revison E ...
Page 391: ...Model PX 7500 7500S 9500 9500S Board C594 SUB C Sheet 1 Revison D ...
Page 392: ...Model PX 7500 7500S 9500 9500S Board C594 PNL Sheet 1 Revison D ...
Page 396: ...PX 7500 7500S E PS ON S TYLUS PR O 7400 7800 No 03 R ev 01 C594 E LE C 011 202 201 200 ...
Page 397: ...PX 7500 7500S E PS ON S TYLUS PR O 7400 7800 No 04 R ev 01 C594 E LE C 021 203 204 ...
Page 398: ...PX 7500 7500S E PS ON S TYLUS PR O 7400 7800 No 05 R ev 01 C594 POWE 011 300 301 302 ...
Page 403: ...PX 7500 7500S E PS ON S TYLUS PR O 7400 7800 No 10 R ev 01 C594 ME CH 051 700 701 X15 700 ...
Page 410: ...R ev 01 C595 E LE C 011 200 201 202 PX 9500 9500S E PS ON S TYLUS PR O 9400 9800 No 03 ...
Page 411: ...PX 9500 9500S E PS ON S TYLUS PR O 9400 9800 No 04 R ev 01 C595 E LE C 021 204 203 ...
Page 412: ...PX 9500 9500S E PS ON S TYLUS PR O 9400 9800 No 05 R ev 01 C595 POWE 011 300 302 301 ...
Page 417: ...PX 9500 9500S E PS ON S TYLUS PR O 9400 9800 No 10 R ev 01 C594 ME CH 051 701 X15 700 700 ...