Troubleshooting
10-33
Technical Support Web Site
EPSON’s Technical Support Web Site provides help with
problems that cannot be solved using the troubleshooting
information in your printer documentation. If you have a Web
browser and can connect to the Internet, access that site at:
http://support.epson.net/StylusPhoto1290
http://support.epson.net/StylusPhoto890
Regional Customer Services
If your EPSON product is not operating properly and you cannot
solve the problem using the troubleshooting information in your
product documentation, contact customer support services for
assistance. If customer support for your area is not listed below,
contact the dealer from whom you purchased your product.
Customer support will be able to help you much more quickly if
you provide the following information.
❏
Product serial number
(The serial number label is usually on the back of the product)
❏
Product model
❏
Product software version
(Click
About
,
Version Info
, or similar button in the product
software)
❏
Brand and model of your computer
❏
Name and version of your computer operating system
❏
Names and versions of the applications you normally use
with your product