Faxing Problems
Problèmes d’envoi
de télécopies
Fax-Probleme
Faxproblemen
EN
Problems
Solution No.
Cannot send fax
ABCDHI
Cannot receive fax
ABEHI
Quality problems (when sending)
FGI
Quality problems (when receiving)
I
Answering machine does not pick up voice calls
J
Incorrect time
K
Solutions
A
Make sure the phone cable is connected correctly and check that the phone line works. You can check the line status by using
the Check Fax Connection function.
B
If you connected the product to a DSL phone line, you must install a DSL filter on the line otherwise you cannot fax. Contact
your DSL provider for the necessary filter.
C
If you connected this product to a PBX (Private Branch Exchange) phone line or Terminal Adapter, turn off Dial Tone
Detection.
D
Make sure that the recipient’s fax machine is turned on and working.
E
If this product is not connected to a phone and you want to receive faxes automatically, make sure you turn on auto answer.
F
Clean the document table and ADF (Automatic Document Feeder). See your online User’s Guide.
G
If the fax you sent was faint or not clear, change the Resolution or Contrast in the fax settings menu.
H
Turn off V..
I
Make sure that ECM is turned on.
J
When auto answer is turned on and an answering machine is connected to the same phone line as this product, set the
number of rings to answer for receiving faxes to a higher number than the number of rings for the answering machine.
K
The clock may run fast/slow or may be reset after a power failure, or the power is left off for a long time. Set the correct time.
EN
Try the following solutions in order from the top.
FR
DE
NL
