Epson Stylus NX430 Small-in-One User Manual Download Page 173

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Solving Problems

Check these sections for solutions to problems you may have using your product.

Checking for Software Updates
Product Status Messages
Running a Product Check
Resetting Control Panel Defaults
Solving Setup Problems
Solving Network Problems
Solving Copying Problems
Solving Paper Problems
Solving Problems Printing from a Computer
Solving Page Layout and Content Problems
Solving Print Quality Problems
Solving Scanning Problems
Solving Scanned Image Quality Problems
Solving Memory Card Problems
When to Uninstall Your Product Software
Where to Get Help

Checking for Software Updates

Periodically, it's a good idea to check Epson's support website for free updates to your product software.
You can select

Download the Latest Software

from the Home screen of this manual or visit Epson's

driver download site (

U.S. downloads

Canadian downloads

With Windows, your printer software automatically checks for updates. You can also manually update
the software by selecting

Driver Update

here:

• Right-clicking the product icon in the Windows taskbar

• On the

Maintenance

tab in the printer settings window

• In the

EPSON

program group under your product name

Parent topic:

Solving Problems

173

Summary of Contents for Stylus NX430 Small-in-One

Page 1: ...EPSON Stylus NX430 User s Guide ...

Page 2: ......

Page 3: ...k 20 Loading Paper 21 Loading Paper for Documents 21 Loading Paper for Photos 24 Loading Envelopes 27 Paper Loading Capacity 30 Available EPSON Papers 30 Borderless Paper Type Compatibility 32 Paper or Media Type Settings 33 Placing Originals on the Product 34 Placing Originals on the Scanner Glass 34 Copying 36 Copying Documents or Photos 36 Selecting Print Settings for Copies 37 Paper Type Setti...

Page 4: ...rint Quality Settings Mac OS X 10 5 10 6 10 7 63 Print Options Mac OS X 10 5 10 6 10 7 63 Selecting Page Setup Settings Mac OS X 10 5 10 6 10 7 64 Selecting Print Layout Options Mac OS X 10 5 10 6 10 7 64 Managing Color Mac OS X 10 5 10 6 10 7 65 Color Matching and Color Options Mac OS X 10 5 10 6 10 7 66 Selecting Printing Preferences Mac OS X 10 5 10 6 10 7 67 Printing Preferences Mac OS X 10 5 ...

Page 5: ... 87 Selecting the Scan Mode 87 Scanning in Full Auto Mode 88 Available Image Adjustments Full Auto Mode 91 Scanning in Home Mode 91 Selecting a Scan Area Home Mode 94 Available Image Adjustments Home Mode 97 Selecting a Scan Size Home Mode 98 Scanning in Office Mode 100 Selecting a Scan Area Office Mode 102 Available Image Adjustments Office Mode 104 Scanning in Professional Mode 105 Available Ima...

Page 6: ...3 Transferring Photos on a Memory Card 134 Transferring Photos from a Memory Card to Your Computer 134 Replacing Ink Cartridges 136 Check Cartridge Status 136 Checking Cartridge Status on the LCD Screen 136 Checking Cartridge Status with Windows 138 Checking Cartridge Status with Mac OS X 141 Purchase EPSON Ink Cartridges 143 Ink Cartridge Part Numbers 143 Removing and Installing Ink Cartridges 14...

Page 7: ...t 170 Solving Problems 173 Checking for Software Updates 173 Product Status Messages 174 Running a Product Check 175 Resetting Control Panel Defaults 176 Solving Setup Problems 178 Noise After Ink Installation 178 Software Installation Problems 178 Control Panel Setup Problems 179 Solving Network Problems 179 Product Cannot Connect to a Wireless Router or Access Point 179 Network Software Cannot F...

Page 8: ...rrect Characters Print 192 Incorrect Image Size or Position 193 Slanted Printout 193 Solving Print Quality Problems 194 White or Dark Lines in Printout 194 Blurry or Smeared Printout 195 Faint Printout or Printout Has Gaps 196 Grainy Printout 197 Incorrect Colors 197 Solving Scanning Problems 198 Scanning Software Does Not Operate Correctly 198 Cannot Start EPSON Scan 199 Solving Scanned Image Qua...

Page 9: ...ard 205 When to Uninstall Your Product Software 206 Uninstalling Product Software Windows 206 Uninstalling Product Software Mac OS X 207 Where to Get Help 207 Technical Specifications 209 Windows System Requirements 209 Mac System Requirements 210 Printing Specifications 210 Scanning Specifications 210 Paper Specifications 211 Printable Area Specifications 212 Ink Cartridge Specifications 213 Memo...

Page 10: ...3 Copyright Notice 224 libTIFF Software Acknowledgment 224 A Note Concerning Responsible Use of Copyrighted Materials 225 Default Delay Times for Power Management for EPSON Products 225 Copyright Attribution 225 10 ...

Page 11: ...EPSON Stylus NX430 User s Guide Welcome to the EPSON Stylus NX430 User s Guide 11 ...

Page 12: ...ontrol Panel Buttons and Lights Adjusting Control Panel Position Changing LCD Screen Language Selecting Wireless Network Settings From the Control Panel Parent topic Product Basics Control Panel Buttons and Lights 1 The power button and the power light 2 The WiFi light 3 The home button 4 The LCD screen 5 The back button 6 The arrow buttons and the OK button 7 The and buttons increase or decrease ...

Page 13: ... squeeze the release bar and gently push the panel down Caution Do not lower the control panel without first squeezing the release bar or you may damage your product Parent topic Setting Up the Control Panel Changing LCD Screen Language You can change the language used on the LCD screen 1 Press the home 2 Press the arrow buttons to select Setup and press the OK button 3 Press the arrow buttons to ...

Page 14: ...r product control panel To install your product on a wireless network follow the instructions on the Start Here sheet and install the necessary software from the product CD The installer program guides you through network setup 1 Press the home button 2 Press the arrow buttons to select Setup and press the OK button 3 Press the arrow buttons to select Wi Fi Settings and press the OK button 4 Press...

Page 15: ...ork s name you can enter it manually Note To enter the wireless network name manually select Other SSIDs and press the OK button Enter your network name as described in the next step 7 Enter your wireless password or network name and then password Press the arrow buttons to highlight a character or a function button displayed on the keypad Then press the OK button to select it 15 ...

Page 16: ... and press the OK button 8 If you want to print a network setup report press the start button Otherwise press the stop button 9 Press the home button to exit The WiFi light should now be on but not flashing Note If the WiFi light is off you may have selected the wrong network name or entered the password incorrectly Repeat these steps to try again Parent topic Setting Up the Control Panel Product ...

Page 17: ...Product Parts Top 1 Sheet feeder 2 Paper support 3 Output tray 4 Paper stopper 5 Feeder guard 6 Edge guide 17 ...

Page 18: ...1 Document cover 2 Scanner glass 3 Control panel 4 Control panel lever beneath 5 Memory card slot 6 Memory card access light Parent topic Product Parts Locations 18 ...

Page 19: ...Product Parts Inside 1 Scanner unit 2 Ink cartridge holder in home position Parent topic Product Parts Locations 19 ...

Page 20: ...Product Parts Back 1 AC inlet 2 USB port Parent topic Product Parts Locations 20 ...

Page 21: ...Paper for Photos Loading Envelopes Paper Loading Capacity Available EPSON Papers Borderless Paper Type Compatibility Paper or Media Type Settings Loading Paper for Documents You can print documents on a variety of paper types and sizes 1 Flip the feeder guard forward 2 Pull up the paper support and its extension 21 ...

Page 22: ...3 Pull out the output tray and open the paper stopper on the end Note If you print on legal size or longer paper leave the paper stopper closed 4 Slide the edge guide left 22 ...

Page 23: ...inst the right side and behind the line on the left edge guide If you are inserting a stack of paper fan the sheets first and tap the stack on a flat surface to even the edges 6 Slide the edge guide against the paper but not too tightly 7 Flip the feeder guard back 23 ...

Page 24: ...printed paper top edge first Do not load paper past the line on the left edge guide Check the paper package for any additional loading instructions Parent topic Loading Paper Related references Paper Loading Capacity Loading Paper for Photos You can print photos on a variety of paper types and sizes 1 Flip the feeder guard forward 2 Pull up the paper support and its extension 24 ...

Page 25: ...3 Pull out the output tray and open the paper stopper on the end 4 Slide the edge guide left 25 ...

Page 26: ... you are inserting a stack of paper fan the sheets first and tap the stack on a flat surface to even the edges 6 Slide the edge guide against the paper but not too tightly 7 Flip the feeder guard back Always follow these paper loading guidelines Load only the recommended number of sheets 26 ...

Page 27: ... guide Check the paper package for any additional loading instructions Parent topic Loading Paper Related references Paper Loading Capacity Loading Envelopes You can print on plain paper envelopes in this size No 10 4 1 9 5 inches 105 241 mm 1 Flip the feeder guard forward 2 Pull up the paper support and its extension 27 ...

Page 28: ...3 Pull out the output tray and open the paper stopper on the end 4 Slide the edge guide left 28 ...

Page 29: ... up and flap edge left 6 Slide the edge guide against the envelopes but not too tightly 7 Flip the feeder guard back Note If you have trouble loading a stack of envelopes press each envelope flat before loading it or load one envelope at a time Parent topic Loading Paper 29 ...

Page 30: ...m Presentation Paper Matte EPSON Premium Presentation Paper Matte Double sided EPSON Brochure Flyer Paper Matte Double sided EPSON Photo Quality Self adhesive Sheets EPSON Iron on Cool Peel Transfer paper Based on 20 lb 75 g m paper weight Do not load paper above the arrow mark inside the edge guide For two sided printing load up to 30 sheets Parent topic Loading Paper Available EPSON Papers You c...

Page 31: ...8 mm S041464 20 8 10 inches 203 254 mm S041465 20 Letter 8 5 11 inches S042183 25 216 279 mm S041667 50 EPSON Ultra Premium Photo 4 6 inches 102 152 mm S042181 60 Paper Glossy S042174 100 5 7 inches 127 178 mm S041945 20 8 10 inches 203 254 mm S041946 20 Letter 8 5 11 inches S042182 25 216 279 mm S042175 50 EPSON Premium Photo Paper 4 6 inches 102 152 mm S041982 40 Semi gloss Letter 8 5 11 inches ...

Page 32: ... 11 inches S042384 150 Matte Double sided 216 279 mm EPSON Photo Quality Self A4 8 3 11 7 inches S041106 10 adhesive Sheets 210 297 mm EPSON Iron on Cool Peel Transfer Letter 8 5 11 inches S041153 10 paper 216 279 mm Parent topic Loading Paper Borderless Paper Type Compatibility You can print borderless photos on compatible paper types in compatible sizes Borderless Paper Types EPSON Premium Photo...

Page 33: ... Photo Paper Glossy Ultra Premium Photo Paper Glossy EPSON Premium Photo Paper Glossy Premium Photo Paper Glossy EPSON Photo Paper Glossy Photo Paper Glossy EPSON Premium Photo Paper Semi gloss Premium Photo Paper Semi Gloss EPSON Premium Presentation Paper Matte Premium Presentation Paper Matte EPSON Premium Presentation Paper Matte Double sided EPSON Ultra Premium Presentation Paper Matte EPSON ...

Page 34: ...g surface to avoid damaging it Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass 1 Open the document cover 2 Place your original facedown on the scanner glass with the top facing as shown Slide the original to the edges of the indicated corner Note You can place multiple originals on the scanner glass Just make sure they are at least 0 8 inch 20 mm away from each other ...

Page 35: ...3 Close the document cover gently to keep your original in place Parent topic Placing Originals on the Product Related topics Copying Scanning 35 ...

Page 36: ...uments or photos onto various sizes and types of paper including Epson special papers 1 Place your original document or photo on the product 2 Load the paper you want to print on in the product 3 Press the home button then press the arrow buttons and select Copy and press the OK button You see this screen 4 To print more than one copy press the and buttons to select the number up to 99 5 Press the...

Page 37: ...ary settings 8 When you are ready to copy press the start button Note To cancel copying press the stop button Selecting Print Settings for Copies Parent topic Copying Related topics Placing Originals on the Product Loading Paper Selecting Print Settings for Copies You can change the settings used for printing copies 1 Press the arrow button shown on the screen displaying the current print settings...

Page 38: ...t the setting you want and press the left or right arrow button to change the setting 3 When you finish selecting settings press the OK button Paper Type Settings Copying Paper Size Settings Copying Copying Options Parent topic Copying Documents or Photos Paper Type Settings Copying Select a Paper Type setting that matches the paper you loaded Paper type loaded Paper Type setting Plain paper Plain...

Page 39: ...u can copy photos only on these paper sizes 4 6 inches 102 152 mm 5 7 inches 127 178 mm Letter 8 5 11 inches 216 279 mm A4 8 3 11 7 inches 210 297 mm Parent topic Selecting Print Settings for Copies Copying Options Select the copying options you want to use for your copies Note Not all options or settings may be available depending on other copying settings Copying option Available settings Descri...

Page 40: ...lect Auto Fit as the Reduce Enlarge setting Paper Type Plain Paper Adjusts printer settings for the selected paper type Photo Paper Quality Standard Quality Provides good quality for most copies Draft Provides lower quality for draft copies Density Various levels Adjusts the lightness or darkness of copies Parent topic Selecting Print Settings for Copies Copying and Restoring Photos You can restor...

Page 41: ...wo original photos on the product Note Press the up or down arrow button for instructions on placing your photos on the product 5 Press the start button You see this screen 6 Press the right and left arrow buttons to scroll through your photos and display one that you want to copy 41 ...

Page 42: ... the following To change the display setting for the LCD screen select Display Options press the OK button and select the setting you want To change the print settings select Print Settings press the OK button and select the necessary settings To crop or zoom into your photo select Crop Zoom press the OK button and press the or buttons to adjust the image area 11 When you are ready to print press ...

Page 43: ... Windows printing program as described in these sections Selecting Basic Print Settings Windows Selecting Advanced Print Settings Windows Selecting Print Layout Options Windows Selecting a Printing Preset Windows Printing Your Document or Photo Windows Selecting Default Print Settings Windows Changing Automatic Update Options Parent topic Printing From a Computer Selecting Basic Print Settings Win...

Page 44: ... print settings You see the Main tab of your printer settings window 4 Select the Quality Option setting that matches your print content and the print quality you want to use 5 Select the type of paper you loaded as the Type setting Note The setting may not exactly match the name of your paper Check the paper type settings list for details 44 ...

Page 45: ... 9 Select any of the available print options Note If you need to access the Epson product support website click the Online Support button Basic Print Options Windows Parent topic Printing with Windows Related references Borderless Paper Type Compatibility Paper or Media Type Settings Related tasks Printing Your Document or Photo Windows Basic Print Options Windows You can select any of the basic p...

Page 46: ...printing Black Grayscale Prints text and graphics in black or shades of gray Quiet Mode Lessens noise during printing when you select Plain Paper Bright White Paper as the paper Type or Media Type setting Parent topic Selecting Basic Print Settings Windows Selecting Advanced Print Settings Windows Select print settings on the Advanced tab to customize the quality and color settings for your printo...

Page 47: ... your printout Select the type of paper you loaded Note Check the paper type settings list for details Select the print quality setting you want to use Note Check the print quality setting list for details Select the size of the paper you loaded 47 ...

Page 48: ...t Advanced Print Quality Settings Windows Advanced Print Options Windows Color Management Options Windows Parent topic Printing with Windows Related references Borderless Paper Type Compatibility Paper or Media Type Settings Related tasks Printing Your Document or Photo Windows Advanced Print Quality Settings Windows You can select any of the print quality settings to fine tune the quality of your...

Page 49: ...esolution images such as screen captures or images from the Web Print Preview Displays a preview of your printout before printing Black Grayscale Prints text and graphics in black or shades of gray Quiet Mode Lessens noise during printing when you select Plain Paper Bright White Paper as the paper Type or Media Type setting Parent topic Selecting Advanced Print Settings Windows Color Management Op...

Page 50: ...h an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects ICM Lets you turn off color management in your printer software using the Off No Color Adjustment option You can then manage color using only your application software Parent topic Selecting Advanced Print Settings Windows Selecting Print Layout Options Windows You can select a varie...

Page 51: ...r print one image on multiple sheets of paper select the Multi Page checkbox and select the options you want To print multiple copies and arrange their print order select the Copies options To control printing at the edges of borderless images select a Borderless option To adjust the automatic settings select Auto Expand as the Enlargement Method setting then adjust the Expansion slider if necessa...

Page 52: ...your printout select Watermark settings To rotate or flip the printed image select the Rotate 180 or Mirror Image checkboxes Parent topic Printing with Windows Selecting a Printing Preset Windows For quick access to common groups of print settings you can select a printing preset Note You can create your own preset by clicking the Save Settings button on the Advanced tab 1 Click the Shortcuts tab ...

Page 53: ...rol your printing presets 4 To choose an option for printing select it 5 Click OK Parent topic Printing with Windows Printing Your Document or Photo Windows Once you have selected your print settings you are ready to save your settings and print 1 Click OK to save your settings You see your application s Print window such as this one 53 ...

Page 54: ... Checking Print Status Windows Parent topic Printing with Windows Checking Print Status Windows During printing you see this window showing the progress of your print job It allows you to control printing and check ink cartridge status 54 ...

Page 55: ...ing Default Print Settings Windows When you change your print settings in a program the changes apply only while you are printing in that program session If you want to change the print settings you use in all your Windows programs you can select new default print settings 1 Right click the product icon in the Windows taskbar 2 Select Printer Settings You see the printer settings window 55 ...

Page 56: ... still change them as needed for printing in any program session Changing the Language of the Printer Software Screens Parent topic Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens 1 Right click the product icon in the Windows taskbar 2 Select Printer Settings 56 ...

Page 57: ...intenance options 4 Select the language you want to use as the Language setting 5 Click OK to close the printer software window The printer software screens appear in the language you selected the next time you access them Parent topic Selecting Default Print Settings Windows 57 ...

Page 58: ...n the Windows taskbar 2 Select Auto Update Settings You see this window 3 Do one of the following for each type of update To change how often the software checks for updates select a setting in the Check every menu To disable the automatic update feature select the Never option 4 Click Apply 5 Click OK to exit Note If you choose to disable the automatic update feature it s a good idea to periodica...

Page 59: ...ces Mac OS X 10 5 10 6 10 7 Printing Your Document or Photo Mac OS X 10 5 10 6 10 7 Parent topic Printing From a Computer Selecting Basic Print Settings Mac OS X 10 5 10 6 10 7 Select the basic settings for the document or photo you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print ...

Page 60: ...he print window may look different depending on the version of Mac OS X and the application you are using 5 Select the Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing 60 ...

Page 61: ...eck for them in your application before printing They may be accessible by selecting Page Setup from the File menu 7 Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Print Settings from the pop up menu You see these settings 61 ...

Page 62: ...t Quality setting you want to use 11 Select any of the available print options Print Quality Settings Mac OS X 10 5 10 6 10 7 Print Options Mac OS X 10 5 10 6 10 7 Parent topic Printing with Mac OS X 10 5 10 6 or 10 7 Related references Paper or Media Type Settings Related tasks Selecting Page Setup Settings Mac OS X 10 5 10 6 10 7 Printing Your Document or Photo Mac OS X 10 5 10 6 10 7 62 ...

Page 63: ... speed Best Photo For photos and graphics with high print quality Photo RPM For the best print quality but the slowest print speed Parent topic Selecting Basic Print Settings Mac OS X 10 5 10 6 10 7 Print Options Mac OS X 10 5 10 6 10 7 You can select any of the print options to customize your print Some options may be unavailable depending on other settings you have chosen Expansion If you select...

Page 64: ...ou can also select a custom setting to create a custom paper size Note You must select a compatible borderless paper type and size to print borderlessly Check the borderless paper compatibility list for details 2 Select the orientation of your document or photo as shown in the print window Note If you are printing an envelope select the icon Note You can reduce or enlarge the size of the printed i...

Page 65: ... pop up menu To invert or flip the printed image select the Reverse page orientation or Flip horizontally settings Parent topic Printing with Mac OS X 10 5 10 6 or 10 7 Managing Color Mac OS X 10 5 10 6 10 7 You can adjust the Color Matching and Color Options settings to fine tune the colors in your printout or turn off color management in your printer software 1 Select Color Matching from the pop...

Page 66: ...S X 10 5 10 6 or 10 7 Color Matching and Color Options Mac OS X 10 5 10 6 10 7 You can select from these settings on the Color Matching and Color Options menus Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management ColorSync Prints using standard color profiles for your product and paper to help match image colors You...

Page 67: ...faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects Off No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software Parent topic Managing Color Ma...

Page 68: ...Page Ensures that your product does not print pages that contain no text or images Quiet Mode Lessens noise during printing when you select Plain Paper Bright White Paper as the paper Type or Media Type setting High Speed Printing Speeds up printing but may reduce print quality Parent topic Selecting Printing Preferences Mac OS X 10 5 10 6 10 7 Printing Your Document or Photo Mac OS X 10 5 10 6 10...

Page 69: ...arent topic Printing with Mac OS X 10 5 10 6 or 10 7 Checking Print Status Mac OS X 10 5 10 6 10 7 During printing you can view the progress of your print job control printing and check ink cartridge status 1 Click the printer icon when it appears in the Dock You see the print status window 69 ...

Page 70: ... click Supply Levels Parent topic Printing Your Document or Photo Mac OS X 10 5 10 6 10 7 Printing with Mac OS X 10 4 You can print with your product using any Mac OS X printing program as described in these sections Selecting Page Setup Settings Mac OS X 10 4 Selecting Basic Print Settings Mac OS X 10 4 Selecting Print Layout Options Mac OS X 10 4 Managing Color Mac OS X 10 4 Selecting Printing P...

Page 71: ...e menu or another command See your application s help utility for details 3 Select your product as the Format for setting 4 Select the size of the paper you loaded as the Paper Size setting If you are printing a borderless photo select a paper size with a Sheet Feeder Borderless option You can also select a custom setting to create a custom paper size Note You must select a compatible borderless p...

Page 72: ...S X 10 4 Related references Borderless Paper Type Compatibility Related tasks Selecting Basic Print Settings Mac OS X 10 4 Selecting Basic Print Settings Mac OS X 10 4 Select the basic settings for the document or photo you want to print 1 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See yo...

Page 73: ...hese settings 4 Select Print Settings from the pop up menu 5 Select the type of paper you loaded as the Media Type setting Note The setting may not exactly match the name of your paper Check the paper type settings list for details 6 Select the Print Quality setting you want to use 7 Select any of the available print options Print Quality Settings Mac OS X 10 4 Print Options Mac OS X 10 4 Parent t...

Page 74: ...ood quality and print speed Super Fine For text and graphics with high print quality Photo For photos and graphics with good quality and print speed Best Photo For photos and graphics with high print quality Photo RPM For the best print quality but the slowest print speed Parent topic Selecting Basic Print Settings Mac OS X 10 4 Print Options Mac OS X 10 4 You can select any of the print options t...

Page 75: ... Layout from the pop up menu on the print window To print multiple pages on one sheet of paper select the number of pages in the Pages per Sheet pop up menu To arrange the print order of the pages select a Layout Direction setting To print borders around each page on the sheet select a line setting from the Border pop up menu Parent topic Printing with Mac OS X 10 4 Managing Color Mac OS X 10 4 Yo...

Page 76: ...lor Mode setting for printing photos and graphics If you select the Adobe RGB color mode you can also adjust the midtone density using the Gamma setting ColorSync Prints using standard color profiles for your product and paper to help match image colors You can customize the conversion method and filter settings on the ColorSync pop up menu in the print window Off No Color Adjustment Turns off col...

Page 77: ...Blank Page Ensures that your product does not print pages that contain no text or images Quiet Mode Lessens noise during printing when you select Plain Paper Bright White Paper as the paper Type or Media Type setting High Speed Printing Speeds up printing but may reduce print quality Parent topic Selecting Printing Preferences Mac OS X 10 4 Printing Your Document or Photo Mac OS X 10 4 Once you ha...

Page 78: ...ting with Mac OS X 10 4 Checking Print Status Mac OS X 10 4 During printing you can view the progress of your print job control printing and check ink cartridge status 1 Click the printer icon when it appears in the Dock You see the print status window 78 ...

Page 79: ...ob and click Hold To resume printing click the print job marked Hold and click Resume To check ink status click Supply Levels Parent topic Printing Your Document or Photo Mac OS X 10 4 Cancelling Printing Using a Product Button If you need to cancel printing press the stop button on your product Parent topic Printing From a Computer 79 ...

Page 80: ...devices 1 Set up your product for wireless printing as described on the Start Here sheet 2 Visit www epson com connect to learn more about mobile device printing and check the compatibility of your mobile device 3 Connect your mobile device to the same wireless network that your product is using 4 Print from your mobile device to your EPSON product 80 ...

Page 81: ... Starting a Scan from a Scanning Program Parent topic Scanning Starting a Scan Using the Product Control Panel You can scan an image to your computer using your product s control panel buttons Your product automatically selects suitable default scan settings but you can view or change them as necessary 1 Make sure you installed the product software and connected the product to your computer or net...

Page 82: ...e e mail program you want to use and resize your image if necessary from an option screen on your computer Note This works with MAPI type email such as Microsoft Outlook Windows Live Mail Mac Mail and Entourage but not web based email such as Gmail Scan to PC WSD lets you manage wireless scanning in Windows 7 or Windows Vista English only 5 To scan to your PC you first need to select how you conne...

Page 83: ...n the Scanner drop down list and select your product if necessary 3 Click Make Job Settings 4 Open the Edit Job Settings drop down list and select the scan button settings you want to view or change 5 Change the settings as necessary 6 Click OK Parent topic Starting a Scan Using the Product Control Panel Starting a Scan Using the EPSON Scan Icon You can start the EPSON Scan program to select scan ...

Page 84: ...Parent topic Starting a Scan Related tasks Scanning with Mac OS X 10 6 10 7 Related topics Selecting EPSON Scan Settings 84 ...

Page 85: ... 10 7 1 Open your scanning program and select its scanning option See your scanning program help for instructions 2 Select your product Note In certain programs you may need to select your product as the source first If you see a Select Source option choose it and select your product With Windows do not select a WIA option for your product it will not work correctly You see an EPSON Scan window li...

Page 86: ...Parent topic Starting a Scan Related tasks Scanning with Mac OS X 10 6 10 7 Related topics Selecting EPSON Scan Settings 86 ...

Page 87: ...gs for it and saves your scanned image You can also select various image adjustment options Home Mode You can select setting groups based on the type of content you are scanning You can also select various image adjustment options and preview and size your scanned image Office Mode You can quickly scan text documents and adjust them on a preview screen You can also select various image adjustment ...

Page 88: ...en you scan in Full Auto Mode EPSON Scan automatically saves your scanned file in JPEG format in your operating system s Pictures or My Pictures folder or opens it in your scanning program You can change the scanned file settings and select various image adjustment options before you scan if necessary 1 Start EPSON Scan and select Full Auto Mode as the Mode setting You see this window 88 ...

Page 89: ...89 ...

Page 90: ...ge the scanned file settings click File Save Settings 3 Click Scan EPSON Scan scans your original and saves the file in the selected folder or opens it in your scanning program If the file was saved directly to your computer you see the file in the Windows Explorer or Mac OS X Finder where you can view and print the image if desired Available Image Adjustments Full Auto Mode Parent topic Selecting...

Page 91: ...es and then correctly rotates the photo when it is scanned if necessary If your photo is not oriented correctly using this option deselect this option and scan again Parent topic Scanning in Full Auto Mode Scanning in Home Mode When you scan in Home Mode EPSON Scan automatically saves your scanned file in JPEG format in your operating system s Pictures or My Pictures folder or opens it in your sca...

Page 92: ...2 Select the Document Type setting that matches your original such as Photograph or Text Line Art 3 Select the Image Type setting that matches your original 92 ...

Page 93: ...area in your preview image that you want to scan scan area 8 Select any of the image adjustment settings you want to use Before making adjustments click the image or scan area in the Preview window 9 If you want to reduce or enlarge your image as you scan select the Target Size setting you want to use 10 Click Scan You see the File Save Settings window 11 Change any of the necessary file save sett...

Page 94: ...y You can also use the scan area to select specific Image Adjustments settings for a scanned image Just be sure to click inside the scan area before selecting the settings 1 Do one of the following to select your scan area in the Preview image Thumbnail preview Your scan area is selected automatically but you can change it Place your cursor in one corner of the desired scan area then click and dra...

Page 95: ... Normal preview Click the Auto Locate icon to create a marquee dotted line on the preview image 95 ...

Page 96: ...step To move the marquee click inside the scan area and drag the marquee where you want it To resize the scan area place your cursor over the edge or corner of the marquee then click and drag the edges where you want them Hold down the Shift key as you resize the marquee to retain the same width height proportions 96 ...

Page 97: ... image adjustments Not all adjustment settings may be available depending on the Document Type and Image Type setting Click the Brightness button to access additional settings Descreening Removes the ripple pattern that might appear in subtly shaded image areas such as skin tones This option improves results when scanning magazines or newspapers The results of descreening do not appear in the prev...

Page 98: ...g in Home Mode Selecting a Scan Size Home Mode You can reduce or enlarge the size of your image as you scan You can also select a specific scan size such as a common photo size like 4 6 inches 102 152 mm This places a scan area of that size on the preview image so you can use it to help crop the image in the correct proportions 1 Click the Preview button to preview your image 2 In the EPSON Scan w...

Page 99: ...ith the selected scan area To move the marquee click inside the scan area and drag the marquee where you want it To resize the scan area place your cursor over the edge or corner of the marquee then click and drag the edge where you want it 99 ...

Page 100: ...rtioned for your custom scan size Parent topic Scanning in Home Mode Scanning in Office Mode When you scan in Office Mode EPSON Scan automatically saves your scanned file in JPEG format in your operating system s Pictures or My Pictures folder or opens it in your scanning program You can select settings preview and change the scanned file settings as necessary 1 Start EPSON Scan and select Office ...

Page 101: ...r original 3 Select the Document Source setting indicating where you placed your original 4 Select the Size and Orientation settings that match your original 5 Select the Resolution setting you want to use for your scan 6 Click the Preview button 101 ...

Page 102: ...ctly to your computer you see the file in the Windows Explorer or Mac OS X Finder where you can view and print the image if desired Selecting a Scan Area Office Mode Available Image Adjustments Office Mode Parent topic Selecting EPSON Scan Settings Related concepts Scan Resolution Guidelines Related tasks Selecting Scan File Settings Selecting a Scan Area Office Mode You can select a specific area...

Page 103: ...ate a marquee dotted line on the preview image 2 Do the following as necessary to work with the selected scan area If the marquee is correct continue with the next step To move the marquee click inside the scan area and drag the marquee where you want it 103 ...

Page 104: ...EPSON Scan window Parent topic Scanning in Office Mode Available Image Adjustments Office Mode You can select these Image Adjustments options in EPSON Scan Office Mode Note Select the Image Option checkbox if you need to set any of the grayed out image adjustments Not all adjustment settings may be available depending on the Image Type setting Unsharp Mask Makes the edges of certain image areas cl...

Page 105: ...the overall scanned image Threshold Adjusts the level at which black areas in text and line art are delineated improving text recognition in OCR Optical Character Recognition programs Parent topic Scanning in Office Mode Scanning in Professional Mode When you scan in Professional Mode EPSON Scan automatically saves your scanned file in JPEG format in your operating system s Pictures or My Pictures...

Page 106: ...106 ...

Page 107: ...use Before making adjustments click the image or scanned image area in the Preview window 10 If you want to reduce or enlarge your image as you scan select the Target Size setting you want to use 11 Click Scan You see the File Save Settings window 12 Change any of the necessary file save settings and click OK EPSON Scan scans your original and saves the file in the selected folder or opens it in y...

Page 108: ...e You can select the entire image area or a portion of it You can even select multiple scan areas to create multiple scanned images of different areas Normal Preview mode only You can also use the scan area to select specific Image Adjustments settings for a scanned image Just be sure to click inside the scan area before selecting the settings Note In Professional Mode the default Preview mode is ...

Page 109: ...scan area is selected automatically but you can change it Place your cursor in one corner of the desired scan area then click and drag the cursor to the opposite corner to create a marquee dotted line on the preview image 109 ...

Page 110: ...step To move the marquee click inside the scan area and drag the marquee where you want it To resize the scan area place your cursor over the edge or corner of the marquee then click and drag the edges where you want them Hold down the Shift key as you resize the marquee to retain the same width height proportions 110 ...

Page 111: ...options in EPSON Scan Professional Mode Note Not all adjustment settings may be available depending on the Image Type setting Click the image adjustment icon to access additional settings Click the Windows or Mac OS X icon next to a setting to change the level of adjustment Unsharp Mask Makes the edges of certain image areas clearer Turn off this option to leave softer edges Descreening Removes th...

Page 112: ...e settings Tone Correction Provides a graphical interface for adjusting tone levels individually For advanced users only Click the tone correction icon to access the settings Brightness Adjusts the overall lightness and darkness of the scanned image Contrast Adjusts the difference between the light and dark areas of the overall scanned image Saturation Adjusts the density of colors in the overall ...

Page 113: ... the preview image so you can use it to help crop the image in the correct proportions 1 Click the Preview button to preview your image 2 In the EPSON Scan window select the size you want your scanned image to be from the Target Size list Note If you need to rotate the orientation of the target size for your image click the orientation icon A marquee dotted line appears on your preview image propo...

Page 114: ...th the selected scan area To move the marquee click inside the scan area and drag the marquee where you want it To resize the scan area place your cursor over the edge or corner of the marquee then click and drag the edge where you want it 114 ...

Page 115: ... OK Then create a scan area on the preview image The marquee is automatically proportioned for your custom scan size 6 To use additional sizing tools click the Windows or Mac OS X icon next to the Target Size setting and select options as desired Scale Reduces or enlarges your image by the percentage you enter Trimming Turns automatic image cropping on or off 115 ...

Page 116: ... Scan Resolution Guidelines If you plan to enlarge a scanned image so you can print it at a larger size you may need to increase the resolution from the default resolution set by EPSON Scan Follow these guidelines to determine the resolution setting you need You will enlarge the image as you scan it If you will enlarge the image using EPSON Scan s Target Size setting Home and Professional modes on...

Page 117: ...n file on the File Save Settings window You can also select various optional settings that control how EPSON Scan behaves when you scan and save files The File Save Settings window may appear after you click Scan on the EPSON Scan window You may also be able to access the window by clicking the icon on the EPSON Scan window 117 ...

Page 118: ...Optional Settings Parent topic Selecting EPSON Scan Settings Available Scanned File Types and Optional Settings You can select from a variety scanned file types and optional settings on the File Save Settings window in EPSON Scan File Formats Bitmap bmp A standard image file format for most Windows programs JPEG jpg An image format that lets you highly compress image data However the higher the co...

Page 119: ... Mac OS X Finder automatically open to the folder where your scanned image is saved after scanning Show Add Page dialog after scanning If you are scanning a multi page document using the PDF or Multi Tiff format select to display a prompt for scanning additional pages after the first page is scanned Parent topic Selecting Scan File Settings Scanning with Mac OS X 10 6 10 7 With Mac OS X 10 6 10 7 ...

Page 120: ...4 Select the Scan Mode setting indicating where you placed your original if available Select any other scan settings as necessary 120 ...

Page 121: ... projects Scanning to a PDF File Restoring Photo Colors as You Scan Parent topic Scanning Scanning to a PDF File Using EPSON Scan you can scan a multi page document and save it in one PDF Portable Document Format file on your computer 1 Place your original on your product for scanning 2 Start EPSON Scan 3 Select the scan mode you want to use 4 Select the scan settings for your scan 5 Preview your ...

Page 122: ...the Type setting 8 Select any other settings you want to use on the File Save Settings window Click the Options button to access additional settings 9 Click OK EPSON Scan scans your document and you see this window 122 ...

Page 123: ...u are finished click OK Note If you installed an OCR Optical Character Recognition program you may see a screen indicating the program is converting your page to text Wait until the program re scans the page and close the program if necessary 11 Click Close to exit the EPSON Scan window if necessary EPSON Scan scans your original and saves the PDF file in the selected folder or opens it in your sc...

Page 124: ...can settings for your scan 5 Preview your image 6 Locate or access the image adjustment settings 7 Select the Color Restoration checkbox 8 When you finish selecting all your settings click Scan 9 Click Close to exit the EPSON Scan window if necessary EPSON Scan scans your original and saves the color restored file in the selected folder or opens it in your scanning program If the file was saved di...

Page 125: ... Insert only one memory card at a time in one of your product s memory card slots 1 Make sure the memory card and the files on it are compatible with your product before inserting the card 2 Insert your memory card into the correct slot making sure the card is oriented correctly 1 Memory card access light Note Do not force the card all the way into the slot Insert it only until it meets resistance...

Page 126: ...r Product Related references Memory Card Specifications Memory Card Types You can insert these types of memory cards in your product Note Cards marked with an asterisk require an adapter consult your adapter documentation for details on using it Memory Stick Memory Stick PRO Memory Stick Duo Memory Stick PRO Duo Memory Stick PRO HG Duo Memory Stick Micro MagicGate Memory Stick MagicGate Memory Sti...

Page 127: ...Exif version 2 3 standard Image size 80 80 pixels to 9200 9200 pixels Number of files Up to 9990 Parent topic Inserting a Memory Card Removing a Memory Card After you finish working with a memory card you can check to make sure it is safe to remove it from your product Caution Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data f...

Page 128: ...Drag the removable disk icon for your memory card from the desktop into the trash 3 Pull the memory card straight out of its slot Parent topic Inserting a Memory Card Printing from a Memory Card See these sections to print photos from a memory card inserted into your product Viewing and Printing Photos Parent topic Using Memory Cards With Your Product Viewing and Printing Photos See these sections...

Page 129: ...ct Print Photos and press the OK button The first photo on your memory card is displayed 3 Press the right and left arrow buttons to scroll through your photos and display one that you want to view or print 4 Press the or buttons to select one or more copies of the photo up to 99 5 To view additional photos and select others for printing press the arrow buttons and repeat the selections above 6 To...

Page 130: ...zoom into your photo select Crop Zoom press the OK button and press the or buttons to adjust the image area or the home button to rotate the image 8 When you are ready to print press the start button Note To cancel printing press the stop button Parent topic Viewing and Printing Photos Print Setting Options Photo Mode Select these print settings options when printing photos displayed on the LCD sc...

Page 131: ...eye correction for all print jobs On All Turns on red eye correction for all print jobs Parent topic Viewing and Printing Photos Printing Photo Layouts From a Memory Card You can print one or more photos from a memory card in special layouts on various sizes of photo paper 1 Load photo paper in your product 2 Press the home button then press the arrow buttons to select Photo Layout Sheet and press...

Page 132: ...the paper you loaded and press the OK button Depending on the layout you selected you may see this screen 6 If you see the screen above do one of the following To allow your product to place photos in the layout automatically select Automatic layout and press the OK button Press the button to select a photo to print If you need to deselect a photo press the button Press the OK button when you re f...

Page 133: ...one copy of the photo layout sheet press the or buttons to select the number up to 99 10 When you are ready to print press the start button Note To cancel printing press the stop button Parent topic Viewing and Printing Photos Photo Layout Options Select the layout you want to use when printing your photos in a layout 2 up 4 up 8 up or 20 up Print 2 4 8 or 20 photos on one sheet Upper or Lower Pri...

Page 134: ...ards With Your Product Transferring Photos on a Memory Card You can transfer photos to and from a memory card inserted into your product s memory card slots Transferring Photos from a Memory Card to Your Computer Parent topic Using Memory Cards With Your Product Transferring Photos from a Memory Card to Your Computer You can transfer photos to and from a memory card inserted into your product s me...

Page 135: ...e removable disk icon 5 Select the folder that contains your photos 6 Drag the photos you want to transfer to the desired folder on your computer or on your memory card Note Your product s LCD screen does not update to display new photos transferred to the memory card Wait until the memory card access light stops flashing then remove and insert the memory card to update the photos displayed Parent...

Page 136: ...chase EPSON Ink Cartridges Removing and Installing Ink Cartridges Replacing Ink Cartridges Using a Computer Utility Printing With Black Ink and Expended Color Cartridges Conserving Low Black Ink with Windows Check Cartridge Status Your product and its printing software will let you know when an ink cartridge is low or expended Checking Cartridge Status on the LCD Screen Checking Cartridge Status w...

Page 137: ...see this screen Note The display is different depending on which ink cartridges are low or expended if any Displayed ink levels are approximate 4 Do one of the following If you are finished select OK and press the OK button 137 ...

Page 138: ...g temporarily Parent topic Check Cartridge Status Related tasks Removing and Installing Ink Cartridges Related topics Printing With Black Ink and Expended Color Cartridges Checking Cartridge Status with Windows A low ink reminder appears if you try to print when ink is low and you can check your cartridge status at any time using a utility on your Windows computer 1 To check your cartridge status ...

Page 139: ...continue printing temporarily Note If any of the cartridges installed in the product is broken incompatible with the product model or improperly installed EPSON Status Monitor will not display an accurate cartridge status 3 To disable the low ink reminder right click the product icon in the Windows taskbar and select Monitoring Preferences You see this window 139 ...

Page 140: ...Ink Reminder alerts checkbox at the bottom of the screen 5 To disable promotional offers deselect the Display Epson Offers checkbox Parent topic Check Cartridge Status Related tasks Removing and Installing Ink Cartridges 140 ...

Page 141: ... X 10 6 10 7 In the Apple menu or the Dock select System Preferences Select Print Fax or Print Scan select your product and select Options Supplies Select Utility and select Open Printer Utility Mac OS X 10 4 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax select your product and select Open Print Queue or Print Queue Select Utility 2 Select EPSON Status Monitor You s...

Page 142: ...te Depending on the color of the expended cartridge and how you are printing you may be able to continue printing temporarily Note If any of the cartridges installed in the product is broken incompatible with the product model or improperly installed EPSON Status Monitor will not display an accurate cartridge status Parent topic Check Cartridge Status 142 ...

Page 143: ...result in printer damage The printer ships with full cartridges and part of the ink from this first set of cartridges is used for priming the printer Yields vary considerably based on images printed print settings paper type frequency of use and temperature For print quality a variable amount of ink remains in the cartridge after the replace cartridge indicator comes on Ink Cartridge Part Numbers ...

Page 144: ...o not open ink cartridge packages until you are ready to install the ink Cartridges are vacuum packed to maintain reliability 1 Turn on your product If an ink cartridge is expended you see a message on the LCD screen Note which cartridges need to be replaced and press the OK button then choose Replace now If you are replacing a cartridge before you see a message on the LCD screen press the home bu...

Page 145: ...herwise you may damage your product Do not touch the flat white cable inside the printer 3 Squeeze the tab on the cartridge and lift the cartridge straight up to remove it Note Dispose of used cartridges carefully Do not take the used cartridge apart or try to refill it 145 ...

Page 146: ...ldren 4 Before opening the new cartridge package shake it gently four or five times Caution Do not shake the cartridges after opening the packages or ink may leak 5 Remove the cartridge from the package Caution Do not touch the green chip on the cartridge Install the new cartridge immediately after removing the old one if you do not the print head may dry out and be unable to print 6 Remove the ye...

Page 147: ...ks into place 8 Press the OK button 9 Lower the scanner unit The print head moves to its home position and the printer starts charging the ink This takes about 2 minutes When you see a confirmation message on the screen ink charging is finished Caution Never turn off the product while the power light is flashing or you will waste ink 147 ...

Page 148: ...lacing Ink Cartridges Related concepts Purchase EPSON Ink Cartridges Replacing Ink Cartridges Using a Computer Utility You can use the Ink Cartridge Replacement utility to view on screen instructions for replacing an ink cartridge This method allows you to replace a cartridge before it is low or expended if it is too old for example 1 Do one of the following Windows Right click the product icon in...

Page 149: ...149 ...

Page 150: ...ncepts Purchase EPSON Ink Cartridges Printing With Black Ink and Expended Color Cartridges When a color ink cartridge is expended you can temporarily continue printing from your computer using black ink Replace the expended color cartridge as soon as possible for future printing Note You cannot print with expended color ink cartridges using your product s control panel 150 ...

Page 151: ... panel 2 Load plain paper or an envelope in your product 3 Access the print settings in your print application 4 Click the Main tab 5 Select Plain Paper Bright White Paper or Envelope as the paper type setting 6 Select the Black Grayscale checkbox 7 Click OK 8 Print your document EPSON Status Monitor 3 displays a print message 9 Click Print in Black to print your document Parent topic Printing Wit...

Page 152: ...rint Fax select your product and select Open Print Queue or Print Queue Select Utility 4 Select Monitoring Preferences 5 Make sure the Permit temporary black printing checkbox is selected 6 Close the utility window 7 Load plain paper or an envelope in your product 8 Access the print settings in your print application 9 Select Print Settings from the pop up menu 10 Select Plain Paper Bright White P...

Page 153: ...ings Click Yes to use a mixture of color inks to create black or No to continue using the remaining black ink for the document you are printing Click Disable this feature to continue using the remaining black ink Note If you disable this feature it remains disabled unless you reinstall the printer software Parent topic Replacing Ink Cartridges 153 ...

Page 154: ...es You can check for clogged nozzles before you clean them so you don t clean them unnecessarily Note You cannot clean the print head if an ink cartridge is expended and may not be able to clean it when a cartridge is low You must replace the cartridge first Print Head Nozzle Check Print Head Cleaning Parent topic Adjusting Print Quality Related topics Replacing Ink Cartridges Print Head Nozzle Ch...

Page 155: ...utton then press the arrow buttons to select Setup and press the OK button 3 Press the arrow buttons to select Maintenance and press the OK button You see this screen 4 Press the OK button 5 Press the start button After the nozzle pattern prints you see this screen 155 ...

Page 156: ...ee any improvement after cleaning the print head up to 4 times turn off the product and wait at least 6 hours Then try cleaning the print head again If quality still does not improve one of the ink cartridges may be old or damaged and needs to be replaced Parent topic Print Head Nozzle Check Related concepts Print Head Cleaning Checking the Nozzles Using a Computer Utility You can check the print ...

Page 157: ...t your product and select Options Supplies Select Utility and select Open Printer Utility Mac OS X 10 4 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax select your product and select Open Print Queue or Print Queue Select Utility 3 Select Nozzle Check You see one of these windows 157 ...

Page 158: ...4 Click Print 5 Check the printed pattern to see if there are gaps in the lines Print head is clean Print head needs cleaning 158 ...

Page 159: ...when a cartridge is low You must replace the cartridge first Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Parent topic Print Head Maintenance Related topics Replacing Ink Cartridges Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product 1 Load a few sheets of plain pape...

Page 160: ...ee this screen 5 Press the start button to begin the cleaning cycle The power light flashes throughout the cleaning cycle and stays on green when the cleaning cycle is finished Caution Never turn off the product during a cleaning cycle or you may damage it You see this screen 160 ...

Page 161: ... Check Related topics Replacing Ink Cartridges Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows or Mac computer 1 Make sure that no product lights indicate errors the CD DVD tray is not inserted in the product and the CD DVD feed tray is closed 2 Load a few sheets of plain paper in the product 3 Do one of the following Windows Right clic...

Page 162: ... 4 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax select your product and select Open Print Queue or Print Queue Select Utility 4 Select Head Cleaning You see one of these windows 162 ...

Page 163: ...le is finished Caution Never turn off the product during a cleaning cycle or you may damage it 6 When the power light stops flashing and remains on you can check to see if the nozzles are clean click Print Nozzle Check Pattern and click Print 7 Check the printed pattern to see if there are gaps in the lines Print head is clean 163 ...

Page 164: ...ridges may be old or damaged and needs to be replaced Parent topic Print Head Cleaning Related topics Replacing Ink Cartridges Print Head Alignment If your printouts become grainy or blurry you notice misalignment of vertical lines or you see dark or light horizontal bands you may need to align the print head Note Banding may also occur if your print head nozzles need cleaning Aligning the Print H...

Page 165: ...oad a few sheets of plain paper in the product 2 Press the home button then press the arrow buttons to select Setup and press the OK button 3 Press the arrow buttons to select Maintenance and press the OK button You see this screen 4 Press the arrow buttons to select Head Alignment and press the OK button You see this screen 165 ...

Page 166: ... align the print head using a utility on your Windows computer or Mac 1 Load a few sheets of plain paper in the product 2 Do one of the following Windows Right click the product icon in the Windows taskbar Mac OS X 10 6 10 7 In the Apple menu or the Dock select System Preferences Select Print Fax or Print Scan select your product and select Options Supplies Select Utility and select Open Printer U...

Page 167: ...4 Click Next then click Print to print an alignment sheet Note Do not cancel printing while you are printing a head alignment pattern You see one of these windows 167 ...

Page 168: ...choosing each pattern number click Next If no patterns are aligned in one or more of the sets choose the closest one in each set and click Realignment Then print another alignment sheet and check it Note Click Skip where available if you want to skip a particular alignment sheet 6 When you are done click Finish Parent topic Print Head Alignment 168 ...

Page 169: ...oad a few sheets of plain paper in the product 2 Use the product control panel to make a copy but without placing a document on the scanner glass 3 Check the back of the ejected paper to see if it is clean 4 Repeat as necessary until the paper comes out clean Parent topic Adjusting Print Quality Related topics Copying 169 ...

Page 170: ...nplug the power cable 3 Disconnect any connected cables 4 Remove all the paper 5 Clean the scanner glass with a soft lint free cloth microfiber is recommended moistened with a little glass cleaner Caution Do not spray glass cleaner directly on the glass and do not press the glass surface with any force 6 Clean the outer case and control panel with a soft dry cloth Do not use liquid or chemical cle...

Page 171: ...rint head is in the far right position the home position If not turn on the product wait for the print head to move then turn the product off again 3 Secure the ink cartridge holder to the case with tape Caution Do not place tape on the white flat cable inside the product otherwise you may damage your product 4 Lower the scanner unit 5 Remove all the paper from the product 6 Unplug the power cable...

Page 172: ...riginal packing materials if possible or use equivalent materials with cushioning around the product Keep the product level during transportation Be sure to remove the tape from the ink cartridge holder before turning on your product If print quality has declined when you print again clean and align the print head Parent topic Cleaning and Transporting Your Product Related concepts Print Head Clea...

Page 173: ... Card Problems When to Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically it s a good idea to check Epson s support website for free updates to your product software You can select Download the Latest Software from the Home screen of this manual or visit Epson s driver download site U S downloads or Canadian downloads With Windows your printer software aut...

Page 174: ...ice life Contact Epson for support nearing the end of its To continue printing press the start button service life Communication error Make sure the computer is connected to your product and your software is installed correctly Operation canceled No Make sure the memory card is inserted correctly and meets the memory card specifications for your product recognized Recovery mode An error has occurr...

Page 175: ...uct is operating properly 1 Disconnect any interface cables connected to your product 2 Load plain paper in the product 3 Press the home button then press the arrow buttons to select Setup and press the OK button 4 Press the arrow buttons to select Maintenance and press the OK button You see this screen 5 Press the OK button 6 Press the start button After the nozzle pattern prints you see this scr...

Page 176: ...gn the print head If the page does not print the product may have a problem Check the other solutions in this manual If they do not work contact Epson Parent topic Solving Problems Related concepts When to Uninstall Your Product Software Print Head Cleaning Print Head Alignment Related references Where to Get Help Resetting Control Panel Defaults If you have a problem with settings on the product ...

Page 177: ...uttons to select one of these options and press the OK button Wi Fi Settings Resets all network settings All except Wi Fi Settings Resets all control panel settings except for network settings All Settings Resets all control panel settings You see a confirmation screen 4 Press the OK button to reset the selected settings 177 ...

Page 178: ...rn off your product Turn it back on and check to see if charging is still in progress If it is still in progress contact Epson for help Parent topic Solving Setup Problems Related topics Replacing Ink Cartridges Software Installation Problems If you have problems while installing your product software try these solutions Make sure your product is turned on and the USB cable is securely connected a...

Page 179: ...ing Network Problems Check these solutions if you have problems setting up or using your product on a network Product Cannot Connect to a Wireless Router or Access Point Network Software Cannot Find Product on a Network Product Does Not Appear in Mac OS X Printer Window Cannot Print Over a Network Cannot Scan Over a Network Printing a Network Status Sheet Parent topic Solving Problems Product Cann...

Page 180: ...ase for connection Then make sure to enter the exact WEP key or WPA passphrase correctly Parent topic Solving Network Problems Related tasks Selecting Wireless Network Settings From the Control Panel Network Software Cannot Find Product on a Network If EpsonNet Setup cannot find your product on a network try these solutions Make sure your product is turned on and connected to your network Verify c...

Page 181: ...r product near a microwave oven 2 4 GHz cordless phone or large metal object such as a filing cabinet If you are connecting the product via EpsonNet Setup and the WiFi light on your product is not solid green make sure your product software was installed correctly If necessary reinstall your software Parent topic Solving Network Problems Related tasks Printing a Network Status Sheet Selecting Wire...

Page 182: ...work Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network 1 Press the home button then press the arrow buttons to select Setup and press the OK button 2 Press the arrow buttons to select Wi Fi Settings and press the OK button You see this screen 3 Press the arrow buttons to select Confirm Wi Fi Settings and ...

Page 183: ...uct Makes Noise But Nothing Copies Product Makes Noise When It Sits for a While Parent topic Solving Problems Product Makes Noise But Nothing Copies If your product makes a noise but nothing copies try these solutions Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary If the nozzle check page does not print but the product s power light is...

Page 184: ...eath the tab Slide the edge guide against the edge of the paper making sure that the paper stack is not above the arrow mark on the edge guide If multiple pages feed at once remove the paper fan the edges to separate the sheets and reload it If paper jams when you load only one or two sheets try loading more sheets at a time Do not load more than the recommended number of sheets If paper jams when...

Page 185: ...if necessary 2 Gently pull out any jammed paper from the output tray and sheet feeder 3 Press the start button to resume printing If the product messages still show an error continue with the next step 4 Press the power button to turn the product off 5 Lift up the scanner unit and remove the jammed paper and any torn pieces 6 Lower the scanner unit and press the power button to turn the product ba...

Page 186: ...ect the correct paper size when you reprint If paper is wrinkled when it ejects it may be damp or too thin Load new paper and be sure to select the correct paper type setting when you reprint Parent topic Solving Paper Problems Related references Paper Jam Problems Paper or Media Type Settings Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper Solving Problems Pr...

Page 187: ... Windows Vista Click and select Control Panel Click Printer under Hardware and Sound right click your product name select Open right click the stalled print job click Cancel and click Yes Windows XP Click Start and select Printers and Faxes Or open the Control Panel select Printers and Other Hardware if necessary and select Printers and Faxes Right click your product name select Open right click t...

Page 188: ...on press the stop button to move it to the ink cartridge replacement position 2 Remove and reinsert the ink cartridge you replaced making sure to push it all the way into its slot 3 Complete the ink cartridge installation steps Parent topic Solving Problems Printing from a Computer Related topics Replacing Ink Cartridges Printing is Slow If printing becomes slow try these solutions Make sure your ...

Page 189: ...peed Progress and select the following settings High Speed Copies Always spool RAW datatype Page Rendering Mode Print as Bitmap Parent topic Solving Problems Printing from a Computer Related references Windows System Requirements Mac System Requirements Paper or Media Type Settings Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings Mac OS X 10 5 10 6 10 7 Selecting...

Page 190: ...t Layout Options Windows Selecting Basic Print Settings Mac OS X 10 5 10 6 10 7 Selecting Basic Print Settings Mac OS X 10 4 Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies Parent topic Solving Page Layout and Content Problems Related tasks Selecting Print Layout Options Windows Selecting Basic Print Settings Mac O...

Page 191: ...s incorrect margins try these solutions Make sure you selected the correct paper size settings in your printing program and printer software Make sure you selected the correct margins for your paper size in your printing program Make sure your paper is positioned correctly for feeding into the printer You can use the preview option in your printer software to check your margins before you print Pa...

Page 192: ...y these solutions before reprinting Make sure any cables are securely connected at both ends In Windows delete all print jobs from the Windows Spooler Windows 7 Click and select Devices and Printers Right click your product name select See what s printing select your product name again if necessary right click the stalled print job click Cancel and click Yes Windows Vista Click and select Control ...

Page 193: ...ngs Windows Selecting Basic Print Settings Mac OS X 10 5 10 6 10 7 Selecting Page Setup Settings Mac OS X 10 4 Selecting Print Layout Options Windows Selecting Print Layout Options Mac OS X 10 5 10 6 10 7 Selecting Print Layout Options Mac OS X 10 4 Related topics Loading Paper Slanted Printout If your printouts are slanted try these solutions Slide the edge guide against the edge of the paper Sel...

Page 194: ...t If you notice white or dark lines in your prints also called banding try these solutions before you reprint Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Make sure the paper type setting matches the type of paper you loaded Make sure you loaded the printable side of the paper faceup Turn off any high speed settings in your product s...

Page 195: ...ake sure the paper type setting in your product software matches the type of paper you loaded Remove each sheet from the output tray as it is printed Avoid handling printouts on glossy paper right after printing to allow the ink to set Turn off any high speed settings in your product software If you print on both sides of a sheet of paper smudges may appear on the reverse side of heavily saturated...

Page 196: ...hese solutions Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary The ink cartridges may be old or low on ink and you may need to replace them Make sure the paper type setting matches the type of paper you loaded Make sure your paper is not damp curled old or loaded facedown in the sheet feeder the printable side should be faceup Align the...

Page 197: ...ion Parent topic Solving Print Quality Problems Related concepts Print Head Alignment Related tasks Selecting Advanced Print Settings Windows Selecting Basic Print Settings Mac OS X 10 5 10 6 10 7 Selecting Basic Print Settings Mac OS X 10 4 Selecting Printing Preferences Mac OS X 10 5 10 6 10 7 Selecting Printing Preferences Mac OS X 10 4 Related topics Loading Paper Incorrect Colors If your prin...

Page 198: ...rtridges Solving Scanning Problems Check these solutions if you have problems scanning with your product Scanning Software Does Not Operate Correctly Cannot Start EPSON Scan Parent topic Solving Problems Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly try these solutions Make sure your computer has adequate memory and meets the system requirements ...

Page 199: ...EPSON Scan installed If you do uninstall both versions and install one version If you upgraded your operating system but did not reinstall EPSON Scan try reinstalling it Note EPSON Scan is not available for Mac OS X 10 6 10 7 Parent topic Solving Scanning Problems Related tasks Scanning with Mac OS X 10 6 10 7 Related topics Starting a Scan Solving Scanned Image Quality Problems Check these sectio...

Page 200: ...ting adjust the Threshold setting and scan again Parent topic Solving Scanned Image Quality Problems Related references Available Image Adjustments Home Mode Available Image Adjustments Office Mode Available Image Adjustments Professional Mode Related tasks Placing Originals on the Scanner Glass Line of Dots Appears in All Scanned Images If a line of dots appears in all your scanned images clean t...

Page 201: ...not operate properly while tilted at an angle Place it on a flat stable surface that extends beyond the base of the product in all directions Adjust these EPSON Scan settings if available and try scanning again Select the Unsharp Mask setting Adjust the Auto Exposure setting Increase the Resolution setting Parent topic Solving Scanned Image Quality Problems Related topics Selecting EPSON Scan Sett...

Page 202: ...ference from differing pitches in the scanner s screen and your original s halftone screen To reduce this effect adjust these EPSON Scan settings if available and try scanning again Select the Descreening setting Select a lower Resolution setting Parent topic Solving Scanned Image Quality Problems Related topics Selecting EPSON Scan Settings Image is Scanned Upside Down Your product scans using th...

Page 203: ...t the Auto Exposure setting Parent topic Solving Scanned Image Quality Problems Related topics Selecting EPSON Scan Settings Scan Area is Not Adjustable in Thumbnail Preview If you cannot adjust the scan area while viewing a Thumbnail preview in EPSON Scan try these solutions Create a scan area by drawing a marquee on your preview image and adjusting it as necessary Switch to Normal preview mode i...

Page 204: ...ed references Memory Card Types Related tasks Inserting a Memory Card Cannot View or Print Photos from a Memory Card If you cannot view or print photos from a memory card inserted in your product try these solutions Make sure you have inserted only one memory card at a time Make sure your memory card is compatible with the product Make sure the files on your memory card are in the correct format I...

Page 205: ...ansferring photos to or from a memory card inserted in your product try these solutions Make sure you have inserted only one memory card at a time Make sure your memory card is compatible with the product Make sure your product is securely connected to your computer If you are transferring photos to the memory card check the memory card s write protect tab to make sure it is set to allow writing t...

Page 206: ...ow select your product and click OK Then follow any on screen instructions 6 Open the Windows Control Panel utility 7 Do one of the following to uninstall EPSON Event Manager then follow any on screen instructions Windows 7 or Windows Vista Select Programs and Features In Classic view select Programs and click Uninstall a program Select Epson Event Manager and click Uninstall Change Windows XP Dou...

Page 207: ...ou want to uninstall 5 Click Uninstall 6 Follow the on screen instructions to uninstall the software 7 To reinstall your product software see the Start Here sheet for instructions Note If you uninstall the printer driver and your product name remains in the Print Fax or Print Scan window select your product name and click the remove icon to remove it Parent topic When to Uninstall Your Product Sof...

Page 208: ...ada 905 709 3839 6 AM to 8 PM Pacific Time Monday through Friday Days and hours of support are subject to change without notice Toll or long distance charges may apply Purchase Supplies and Accessories You can purchase genuine EPSON ink and paper at EPSON Supplies Central at www epson com ink3 U S sales or www epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller...

Page 209: ...cifications Memory Card Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications Network Interface Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software your computer should use one of these operating systems Microsoft Windows 7 Windows Vista Windows XP Professional x64 Edit...

Page 210: ...ing Specifications Paper path Sheet feeder top entry Sheet feeder capacity Approximately 100 sheets at 17 to 24 lb 64 to 90 g m2 load legal size or user defined paper sizes one sheet at a time Parent topic Technical Specifications Scanning Specifications Scanner type Flatbed color Photoelectric device CIS Effective pixels 10 200 14 040 pixels at 1200 dpi Document size Maximum 8 5 11 7 inches 216 2...

Page 211: ...ality of any non Epson brand or type of paper Always test a sample of paper stock before purchasing large quantities or printing large jobs Single sheets Size A4 8 3 11 7 inches 210 297 mm A6 4 1 5 8 inches 105 148 mm Letter 8 5 11 inches 216 279 mm Legal 8 5 14 inches 216 357 mm 4 6 inches 102 152 mm 5 7 inches 127 178 mm 8 10 inches 203 254 mm 3 5 5 inches 89 127 mm 16 9 wide 4 7 1 inches 102 43...

Page 212: ...lb 90 g m2 Parent topic Technical Specifications Printable Area Specifications Note When printing borderless quality may decline in the expanded printable area Single sheets 1 Top 0 12 inch 3 mm minimum 2 Left 0 12 inch 3 mm minimum 3 Right 0 12 inch 3 mm minimum 4 Bottom 0 12 inch 3 mm minimum 212 ...

Page 213: ...em The use of other products may affect your print quality and could result in printer damage The printer ships with full cartridges and part of the ink from this first set of cartridges is used for priming the printer Yields vary considerably based on images printed print settings paper type frequency of use and temperature For print quality a variable amount of ink remains in the cartridge after...

Page 214: ... at 10 4 ºF 12 ºC Ink thaws and is usable after 3 hours at 77 ºF 25 ºC Note For best printing results use up a cartridge within 6 months of opening the package Parent topic Technical Specifications Related references Ink Cartridge Part Numbers Memory Card Specifications Note Cards marked with an asterisk require an adapter consult your adapter documentation for details on using it 214 ...

Page 215: ...k Duo SDXC SDHC SD MultiMediaCard MMCplus MMCmobile MMCmicro miniSDHC miniSD microSDHC microSD Media format DCF DCF Design rule for Camera File system version 1 0 or 2 0 compliant Voltage requirements 3 3 V Maximum current 450 mA Note All card types are standard version compliant Parent topic Technical Specifications Related references Memory Card File Specifications 215 ...

Page 216: ...artridges Parent topic Technical Specifications Electrical Specifications Power supply rating 100 to 240 V Input voltage range 100 to 240 V model 90 to 264 V Rated frequency range 50 60 Hz Input frequency range 49 5 60 5 Hz Rated current 100 to 240 V model 0 5 to 0 3 A Power consumption Standalone copying 15 W ISO IEC24712 100 to 240 V model Ready mode 6 5 W Sleep mode 3 0 W Power off mode 0 3 W P...

Page 217: ...peed USB Device class for computers Parent topic Technical Specifications Network Interface Specifications Wireless LAN standard IEEE 802 11 b g n Wireless security WPA PSK TKIP AES WPA2 compliant with support for WPA WPA2 Personal WEP 64 128 bit Frequency band 2 4 GHz Communication mode Infrastructure mode Ad hoc mode Note Wireless LAN standard complies with either IEEE 802 11 b g or IEEE 802 11 ...

Page 218: ...ailure to satisfy the protection requirements resulting from a non recommended modification of the product Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation of the device To prevent radio interference to the licensed service this devi...

Page 219: ...his equipment does cause interference to radio and television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from th...

Page 220: ...the customer support of your region You shall comply with the license terms of each open source software program 3 The open source software programs are WITHOUT ANY WARRANTY without even the implied warranty of MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE See the license agreements of each open source software program for more details which are described in OSS pdf on your Printer Software...

Page 221: ... includes the open source software programs which apply the GNU Lesser General Public License Version 2 or later version LGPL Programs The list of LGPL Programs uclibc 0 9 29 libusb libs 0 1 12 zeroconf 0 6 1 1 Apple Public Source License This printer product includes the open source software programs which apply the Apple Public Source License Version1 2 or its latest version Apple Public Source ...

Page 222: ...e programs which apply the Berkeley Software Distribution License BSD Programs The list of BSD Programs busybox 1 2 2 1 util linux 2 12 mount 2 12 mvlutils 2 8 4 netkit ftp 0 17 netkit base 0 17 portmap 5beta Sun RPC License This printer product includes the open source software programs which apply the Sun RPC License Sun RPC Programs The list of Sun RPC Programs busybox 1 2 2 1 netkit inetd 0 17...

Page 223: ...h applies the terms and conditions provided by owner of the copyright to the ARC4 ARC4 Program ARC4 SHA1license This printer product includes the open source software program SHA1 which applies the terms and conditions provided by owner of the copyright to the AES SHA1 Program SHA1 Parent topic Notices Trademarks EPSON EPSON Stylus and EPSON Supplies Central are registered trademarks and EPSON Exc...

Page 224: ...ons or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Seiko Epson Corporation Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as EPSON approved Products by Seiko Epson Corporation This information is s...

Page 225: ... Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any EPSON product While some countries laws permit limited copying or reuse of copyrighted material in certain circumstances those circumstances may not be as broad as some people assume Contact your legal advisor for any questions regarding copyright law Parent topic Copyrigh...

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