Epson Stylus NX230 User Manual Download Page 155

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• If paper jams when you print on both sides of the paper, try loading fewer sheets.

• For best results, follow these guidelines:

• Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick.

• Load paper in the sheet feeder printable side up.

• Do not load paper with holes punched in it.

• Follow any special loading instructions that came with the paper.

Parent topic:

Solving Paper Problems

Related references

Paper Jam Problems
Paper Loading Capacity

Related topics

Loading Paper

Paper Jam Problems

If you have problems with paper jams, try these solutions:

1. Cancel the print job from your computer, if necessary.

2. Gently pull out any jammed paper from the output tray and sheet feeder.

3. Press the

B&W copy button or the

color copy button to resume printing. If the product lights

still show an error, continue with the next step.

4. Press the

power button to turn the product off.

5. Lift the scanner, remove the jammed paper and any torn pieces.

155

Summary of Contents for Stylus NX230

Page 1: ...EPSON Stylus NX230 User s Guide ...

Page 2: ......

Page 3: ...Loading Capacity 25 Available EPSON Papers 26 Borderless Paper Type Compatibility 28 Paper or Media Type Settings 28 Placing Originals on the Product 30 Placing Originals on the Scanner Glass 30 Copying 32 Copying Documents or Photos 32 Printing From a Computer 33 Printing with Windows 33 Selecting Basic Print Settings Windows 33 Basic Print Options Windows 35 Selecting Advanced Print Settings Win...

Page 4: ...and Color Options Mac OS X 10 5 10 6 10 7 56 Selecting Printing Preferences Mac OS X 10 5 10 6 10 7 57 Printing Preferences Mac OS X 10 5 10 6 10 7 58 Printing Your Document or Photo Mac OS X 10 5 10 6 10 7 58 Checking Print Status Mac OS X 10 5 10 6 10 7 59 Printing with Mac OS X 10 4 60 Selecting Page Setup Settings Mac OS X 10 4 60 Selecting Basic Print Settings Mac OS X 10 4 61 Print Quality S...

Page 5: ... Scan Area Office Mode 90 Available Image Adjustments Office Mode 92 Scanning in Professional Mode 93 Available Image Types Professional Mode 96 Selecting a Scan Area Professional Mode 96 Available Image Adjustments Professional Mode 99 Selecting a Scan Size Professional Mode 101 Image Preview Guidelines 104 Scan Resolution Guidelines 104 Selecting Scan File Settings 105 Available Scanned File Typ...

Page 6: ...Buttons 130 Checking the Nozzles Using a Computer Utility 131 Print Head Cleaning 134 Cleaning the Print Head Using the Product Buttons 134 Cleaning the Print Head Using a Computer Utility 135 Print Head Alignment 138 Aligning the Print Head Using a Computer Utility 139 Cleaning the Paper Path 142 Cleaning and Transporting Your Product 143 Cleaning Your Product 143 Transporting Your Product 143 So...

Page 7: ...roduct Icon Does Not Appear in Windows Taskbar 158 Error After Cartridge Replacement 158 Printing is Slow 159 Solving Page Layout and Content Problems 160 Inverted Image 160 Too Many Copies Print 160 Blank Pages Print 161 Incorrect Margins on Printout 161 Border Appears on Borderless Prints 162 Incorrect Characters Print 162 Incorrect Image Size or Position 163 Slanted Printout 164 Solving Print Q...

Page 8: ... Scan Area is Not Adjustable in Thumbnail Preview 173 Scanned Image Edges are Cropped 174 When to Uninstall Your Product Software 174 Uninstalling Product Software Windows 174 Uninstalling Product Software Mac OS X 175 Where to Get Help 176 Technical Specifications 177 Windows System Requirements 177 Mac System Requirements 178 Printing Specifications 178 Scanning Specifications 178 Paper Specific...

Page 9: ...ftware Notices 186 Trademarks 189 Copyright Notice 190 libTIFF Software Acknowledgment 190 A Note Concerning Responsible Use of Copyrighted Materials 191 Default Delay Times for Power Management for EPSON Products 191 Copyright Attribution 191 9 ...

Page 10: ......

Page 11: ...EPSON Stylus NX230 User s Guide Welcome to the EPSON Stylus NX230 User s Guide 11 ...

Page 12: ...s Setting Up the Control Panel See these sections to set up the control panel for use Control Panel Buttons and Lights Adjusting Control Panel Position Parent topic Product Basics Control Panel Buttons and Lights 1 The WiFi light 2 The power button and power light 3 The Wi Fi button 4 The network status button 5 The B W copy button 12 ...

Page 13: ...on of the control panel to make it easier to use To raise the control panel lift it up from the bottom To lower the control panel squeeze the release bar and gently push the panel down Caution Do not lower the control panel without first squeezing the release bar or you may damage your product Parent topic Setting Up the Control Panel Product Parts Locations See these sections to identify the part...

Page 14: ...Product Parts Back Parent topic Product Basics Product Parts Top 1 Sheet feeder 2 Paper support 3 Output tray 4 Paper stopper 5 Feeder guard 6 Edge guide 14 ...

Page 15: ...1 Document cover 2 Scanner glass 3 Control panel 4 Control panel release bar beneath Parent topic Product Parts Locations 15 ...

Page 16: ...Product Parts Inside 1 Scanner unit 2 Ink cartridge holder in home position Parent topic Product Parts Locations 16 ...

Page 17: ...Product Parts Back 1 AC inlet 2 USB port Parent topic Product Parts Locations 17 ...

Page 18: ...Paper for Photos Loading Envelopes Paper Loading Capacity Available EPSON Papers Borderless Paper Type Compatibility Paper or Media Type Settings Loading Paper for Documents You can print documents on a variety of paper types and sizes 1 Flip the feeder guard forward 2 Pull up the paper support and its extension 18 ...

Page 19: ...3 Pull out the output tray and open the paper stopper Note If you print on legal size or longer paper leave the paper stopper closed 4 Slide the edge guide left 19 ...

Page 20: ...ot too tightly 7 Flip the feeder guard back Always follow these paper loading guidelines Load only the recommended number of sheets Load paper short edge first no matter which way your document faces Load letterhead or pre printed paper top edge first Do not load paper above the arrow mark inside the edge guide Check the paper package for any additional loading instructions Parent topic Loading Pa...

Page 21: ...Paper for Photos You can print photos on a variety of paper types and sizes 1 Flip the feeder guard forward 2 Pull up the paper support and its extension 3 Pull out the output tray and open the paper stopper 21 ...

Page 22: ...ossy or printable side up and short edge first against the right side If you are inserting a stack of paper fan the sheets first and tap the stack on a flat surface to even the edges 6 Slide the edge guide against the paper but not too tightly 22 ...

Page 23: ...ces Do not load paper above the arrow mark inside the edge guide Check the paper package for any additional loading instructions Parent topic Loading Paper Related references Paper Loading Capacity Loading Envelopes You can print on plain paper envelopes in this size No 10 4 1 9 5 inches 105 241 mm 1 Flip the feeder guard forward 2 Pull up the paper support and its extension 23 ...

Page 24: ...3 Pull out the output tray and open the paper stopper 4 Slide the edge guide left 5 Load up to 10 envelopes against the right side Load them printable side up and flap edge left 24 ...

Page 25: ...ing it or load one envelope at a time Do not load envelopes above the arrow mark inside the edge guide Do not load envelopes that are curled folded or too thin Parent topic Loading Paper Related references Paper Specifications Paper Loading Capacity Paper type Load up to this many sheets Plain paper Letter 8 5 11 inches 216 279 Approximately 100 sheets mm EPSON Bright White Paper 80 sheets EPSON P...

Page 26: ...w mark inside the edge guide For two sided printing load up to 30 sheets Parent topic Loading Paper Available EPSON Papers You can purchase genuine EPSON ink and paper at EPSON Supplies Central at www epson com ink3 U S sales or www epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 Paper Type Size Part nu...

Page 27: ...6 20 Letter 8 5 11 inches S042182 25 216 279 mm S042175 50 EPSON Premium Photo Paper 4 6 inches 102 152 mm S041982 40 Semi gloss Letter 8 5 11 inches S041331 20 216 279 mm EPSON Presentation Paper Matte Letter 8 5 11 inches S041062 100 216 279 mm Legal 8 5 14 inches S041067 100 216 357 mm EPSON Premium Presentation 8 10 inches 203 254 mm S041467 50 Paper Matte Letter 8 5 11 inches S041257 50 216 2...

Page 28: ...inches 216 279 mm Parent topic Loading Paper Paper or Media Type Settings For this paper Select this paper Type or Media Type setting Plain paper Plain Paper Bright White Paper EPSON Bright White Paper EPSON Presentation Paper Matte EPSON Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy EPSON Premium Photo Paper Glossy Premium Photo Paper Glossy EPSON Photo Paper Glossy Photo Pape...

Page 29: ...Parent topic Loading Paper 29 ...

Page 30: ...ng surface to avoid damaging it Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm 1 Open the document cover 2 Place your original facedown on the scanner glass with the top facing as shown Slide the original to the edges of the indicated corner 3...

Page 31: ...s on the scanner glass Just make sure they are at least 0 8 inch 20 mm away from each other 3 Close the document cover gently to keep your original in place Parent topic Placing Originals on the Product Related topics Copying Scanning 31 ...

Page 32: ...lowing to start copying To copy a black and white document or photo press the B W copy button To copy a color document or photo press the color copy button To copy a black and white or color original in draft mode hold the B W copy button or the color copy button for 3 seconds To make 20 black and white or color copies hold the B W copy button or the color copy button and press the stop button wit...

Page 33: ... Windows printing program as described in these sections Selecting Basic Print Settings Windows Selecting Advanced Print Settings Windows Selecting Print Layout Options Windows Selecting a Printing Preset Windows Printing Your Document or Photo Windows Selecting Default Print Settings Windows Changing Automatic Update Options Parent topic Printing From a Computer Selecting Basic Print Settings Win...

Page 34: ... print settings You see the Main tab of your printer settings window 4 Select the Quality Option setting that matches your print content and the print quality you want to use 5 Select the type of paper you loaded as the Type setting Note The setting may not exactly match the name of your paper Check the paper type settings list for details 34 ...

Page 35: ... 9 Select any of the available print options Note If you need to access the Epson product support website click the Online Support button Basic Print Options Windows Parent topic Printing with Windows Related references Borderless Paper Type Compatibility Paper or Media Type Settings Related tasks Printing Your Document or Photo Windows Basic Print Options Windows You can select any of the basic p...

Page 36: ...printing Black Grayscale Prints text and graphics in black or shades of gray Quiet Mode Lessens noise during printing when you select Plain Paper Bright White Paper as the paper Type or Media Type setting Parent topic Selecting Basic Print Settings Windows Selecting Advanced Print Settings Windows Select print settings on the Advanced tab to customize the quality and color settings for your printo...

Page 37: ... your printout Select the type of paper you loaded Note Check the paper type settings list for details Select the print quality setting you want to use Note Check the print quality setting list for details Select the size of the paper you loaded 37 ...

Page 38: ...t Advanced Print Quality Settings Windows Advanced Print Options Windows Color Management Options Windows Parent topic Printing with Windows Related references Borderless Paper Type Compatibility Paper or Media Type Settings Related tasks Printing Your Document or Photo Windows Advanced Print Quality Settings Windows You can select any of the print quality settings to fine tune the quality of your...

Page 39: ...es on low resolution images such as bars in a graph Print Preview Displays a preview of your printout before printing Black Grayscale Prints text and graphics in black or shades of gray Quiet Mode Lessens noise during printing when you select Plain Paper Bright White Paper as the paper Type or Media Type setting Parent topic Selecting Advanced Print Settings Windows Color Management Options Window...

Page 40: ...h an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects ICM Lets you turn off color management in your printer software using the Off No Color Adjustment option You can then manage color using only your application software Parent topic Selecting Advanced Print Settings Windows Selecting Print Layout Options Windows You can select a varie...

Page 41: ...r print one image on multiple sheets of paper select the Multi Page checkbox and select the options you want To print multiple copies and arrange their print order select the Copies options To control printing at the edges of borderless images select a Borderless option To adjust the automatic settings select Auto Expand as the Enlargement Method setting then adjust the Expansion slider if necessa...

Page 42: ...your printout select Watermark settings To rotate or flip the printed image select the Rotate 180 or Mirror Image checkboxes Parent topic Printing with Windows Selecting a Printing Preset Windows For quick access to common groups of print settings you can select a printing preset Note You can create your own preset by clicking the Save Settings button on the Advanced tab 1 Click the Shortcuts tab ...

Page 43: ...rol your printing presets 4 To choose an option for printing select it 5 Click OK Parent topic Printing with Windows Printing Your Document or Photo Windows Once you have selected your print settings you are ready to save your settings and print 1 Click OK to save your settings You see your application s Print window such as this one 43 ...

Page 44: ... Checking Print Status Windows Parent topic Printing with Windows Checking Print Status Windows During printing you see this window showing the progress of your print job It allows you to control printing and check ink cartridge status 44 ...

Page 45: ...ing Default Print Settings Windows When you change your print settings in a program the changes apply only while you are printing in that program session If you want to change the print settings you use in all your Windows programs you can select new default print settings 1 Right click the product icon in the Windows taskbar 2 Select Printer Settings You see the printer settings window 45 ...

Page 46: ... still change them as needed for printing in any program session Changing the Language of the Printer Software Screens Parent topic Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens 1 Right click the product icon in the Windows taskbar 2 Select Printer Settings 46 ...

Page 47: ...intenance options 4 Select the language you want to use as the Language setting 5 Click OK to close the printer software window The printer software screens appear in the language you selected the next time you access them Parent topic Selecting Default Print Settings Windows 47 ...

Page 48: ...n the Windows taskbar 2 Select Auto Update Settings You see this window 3 Do one of the following for each type of update To change how often the software checks for updates select a setting in the Check every menu To disable the automatic update feature select the Never option 4 Click Apply 5 Click OK to exit Note If you choose to disable the automatic update feature it s a good idea to periodica...

Page 49: ...ces Mac OS X 10 5 10 6 10 7 Printing Your Document or Photo Mac OS X 10 5 10 6 10 7 Parent topic Printing From a Computer Selecting Basic Print Settings Mac OS X 10 5 10 6 10 7 Select the basic settings for the document or photo you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print ...

Page 50: ...he print window may look different depending on the version of Mac OS X and the application you are using 5 Select the Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing 50 ...

Page 51: ...eck for them in your application before printing They may be accessible by selecting Page Setup from the File menu 7 Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Print Settings from the pop up menu You see these settings 51 ...

Page 52: ...t Quality setting you want to use 11 Select any of the available print options Print Quality Settings Mac OS X 10 5 10 6 10 7 Print Options Mac OS X 10 5 10 6 10 7 Parent topic Printing with Mac OS X 10 5 10 6 or 10 7 Related references Paper or Media Type Settings Related tasks Selecting Page Setup Settings Mac OS X 10 5 10 6 10 7 Printing Your Document or Photo Mac OS X 10 5 10 6 10 7 52 ...

Page 53: ... speed Best Photo For photos and graphics with high print quality Photo RPM For the best print quality but the slowest print speed Parent topic Selecting Basic Print Settings Mac OS X 10 5 10 6 10 7 Print Options Mac OS X 10 5 10 6 10 7 You can select any of the print options to customize your print Some options may be unavailable depending on other settings you have chosen Expansion If you select...

Page 54: ...ou can also select a custom setting to create a custom paper size Note You must select a compatible borderless paper type and size to print borderlessly Check the borderless paper compatibility list for details 2 Select the orientation of your document or photo as shown in the print window Note If you are printing an envelope select the icon Note You can reduce or enlarge the size of the printed i...

Page 55: ... pop up menu To invert or flip the printed image select the Reverse page orientation or Flip horizontally settings Parent topic Printing with Mac OS X 10 5 10 6 or 10 7 Managing Color Mac OS X 10 5 10 6 10 7 You can adjust the Color Matching and Color Options settings to fine tune the colors in your printout or turn off color management in your printer software 1 Select Color Matching from the pop...

Page 56: ...r using controls in your printer software or turn off color management ColorSync Prints using standard color profiles for your product and paper to help match image colors You can customize the conversion method and filter settings on the ColorSync pop up menu in the print window Color Options Settings Manual Settings Lets you select manual color adjustments Click the arrow next to Advanced Settin...

Page 57: ... Turns off color management in your printer software so you can manage color using only your application software Parent topic Managing Color Mac OS X 10 5 10 6 10 7 Selecting Printing Preferences Mac OS X 10 5 10 6 10 7 You can select printing preferences that apply to all the print jobs you send to your product 1 In the Apple menu or the Dock select System Preferences 2 Select Print Fax or Print...

Page 58: ...at contain no text or images Quiet Mode Lessens noise during printing when you select Plain Paper Bright White Paper as the paper Type or Media Type setting High Speed Printing Speeds up printing but may reduce print quality Parent topic Selecting Printing Preferences Mac OS X 10 5 10 6 10 7 Printing Your Document or Photo Mac OS X 10 5 10 6 10 7 Once you have selected your print settings you are ...

Page 59: ...ter icon when it appears in the Dock You see the print status window 2 Select the following options as necessary To cancel printing click the print job and click Delete To pause a print job click the print job and click Hold To resume a print job click the print job marked Hold and click Resume To pause printing for all queued print jobs click Pause Printer To check ink status click Supply Levels ...

Page 60: ... Mac OS X 10 4 Printing Your Document or Photo Mac OS X 10 4 Parent topic Printing From a Computer Selecting Page Setup Settings Mac OS X 10 4 Select the page setup settings for the document or photo you want to print 1 Open a photo or document for printing 2 Select the Page Setup command in your application Note You may need to select a print icon on your screen the Page Setup option in the File ...

Page 61: ...p window Note If you are printing an envelope select the icon 6 To reduce or enlarge the size of the printed image select a different Scale setting 7 Click OK to close the window Parent topic Printing with Mac OS X 10 4 Related references Borderless Paper Type Compatibility Related tasks Selecting Basic Print Settings Mac OS X 10 4 Selecting Basic Print Settings Mac OS X 10 4 Select the basic sett...

Page 62: ...Select the Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing In some applications you may need to select Advanced before you can see these settings 62 ...

Page 63: ... paper Check the paper type settings list for details 6 Select the Print Quality setting you want to use 7 Select any of the available print options Print Quality Settings Mac OS X 10 4 Print Options Mac OS X 10 4 Parent topic Printing with Mac OS X 10 4 Related references Paper or Media Type Settings Related tasks Printing Your Document or Photo Mac OS X 10 4 63 ...

Page 64: ...print speed Best Photo For photos and graphics with high print quality Photo RPM For the best print quality but the slowest print speed Parent topic Selecting Basic Print Settings Mac OS X 10 4 Print Options Mac OS X 10 4 You can select any of the print options to customize your print Some options may be unavailable depending on other settings you have chosen Expansion If you selected a borderless...

Page 65: ...et of paper select the number of pages in the Pages per Sheet pop up menu To arrange the print order of the pages select a Layout Direction setting To print borders around each page on the sheet select a line setting from the Border pop up menu Parent topic Printing with Mac OS X 10 4 Managing Color Mac OS X 10 4 You can adjust the Color Options settings to fine tune the colors in your printout or...

Page 66: ...lor Mode setting for printing photos and graphics If you select the Adobe RGB color mode you can also adjust the midtone density using the Gamma setting ColorSync Prints using standard color profiles for your product and paper to help match image colors You can customize the conversion method and filter settings on the ColorSync pop up menu in the print window Off No Color Adjustment Turns off col...

Page 67: ...Blank Page Ensures that your product does not print pages that contain no text or images Quiet Mode Lessens noise during printing when you select Plain Paper Bright White Paper as the paper Type or Media Type setting High Speed Printing Speeds up printing but may reduce print quality Parent topic Selecting Printing Preferences Mac OS X 10 4 Printing Your Document or Photo Mac OS X 10 4 Once you ha...

Page 68: ...ting with Mac OS X 10 4 Checking Print Status Mac OS X 10 4 During printing you can view the progress of your print job control printing and check ink cartridge status 1 Click the printer icon when it appears in the Dock You see the print status window 68 ...

Page 69: ...ob and click Hold To resume printing click the print job marked Hold and click Resume To check ink status click Supply Levels Parent topic Printing Your Document or Photo Mac OS X 10 4 Cancelling Printing Using a Product Button If you need to cancel printing press the stop button on your product Parent topic Printing From a Computer 69 ...

Page 70: ...ons You can scan an image and save it as a PDF using your product s control panel buttons 1 Make sure you installed the product software and connected the product to your computer Note You must connect your product with a USB cable to scan using the buttons 2 Press the B W copy button and the color copy button at the same time Your original is scanned and saved as a PDF on your computer Changing D...

Page 71: ... to view or change 4 Change the settings as necessary 5 Click OK Parent topic Starting a Scan Using the Product Buttons Starting a Scan Using the EPSON Scan Icon You can start the EPSON Scan program to select scan settings scan and save the scanned image to a file Windows Double click the EPSON Scan icon on your computer desktop Mac OS X Open the Applications folder open the Epson Software folder ...

Page 72: ...Parent topic Starting a Scan Related tasks Scanning with Mac OS X 10 6 10 7 Related topics Selecting EPSON Scan Settings 72 ...

Page 73: ... 10 7 1 Open your scanning program and select its scanning option See your scanning program help for instructions 2 Select your product Note In certain programs you may need to select your product as the source first If you see a Select Source option choose it and select your product With Windows do not select a WIA option for your product it will not work correctly You see an EPSON Scan window li...

Page 74: ...Parent topic Starting a Scan Related tasks Scanning with Mac OS X 10 6 10 7 Related topics Selecting EPSON Scan Settings 74 ...

Page 75: ...gs for it and saves your scanned image You can also select various image adjustment options Home Mode You can select setting groups based on the type of content you are scanning You can also select various image adjustment options and preview and size your scanned image Office Mode You can quickly scan text documents and adjust them on a preview screen You can also select various image adjustment ...

Page 76: ...en you scan in Full Auto Mode EPSON Scan automatically saves your scanned file in JPEG format in your operating system s Pictures or My Pictures folder or opens it in your scanning program You can change the scanned file settings and select various image adjustment options before you scan if necessary 1 Start EPSON Scan and select Full Auto Mode as the Mode setting You see this window 76 ...

Page 77: ...77 ...

Page 78: ...ge the scanned file settings click File Save Settings 3 Click Scan EPSON Scan scans your original and saves the file in the selected folder or opens it in your scanning program If the file was saved directly to your computer you see the file in the Windows Explorer or Mac OS X Finder where you can view and print the image if desired Available Image Adjustments Full Auto Mode Parent topic Selecting...

Page 79: ...es and then correctly rotates the photo when it is scanned if necessary If your photo is not oriented correctly using this option deselect this option and scan again Parent topic Scanning in Full Auto Mode Scanning in Home Mode When you scan in Home Mode EPSON Scan automatically saves your scanned file in JPEG format in your operating system s Pictures or My Pictures folder or opens it in your sca...

Page 80: ...2 Select the Document Type setting that matches your original such as Photograph or Text Line Art 3 Select the Image Type setting that matches your original 80 ...

Page 81: ...area in your preview image that you want to scan scan area 8 Select any of the image adjustment settings you want to use Before making adjustments click the image or scan area in the Preview window 9 If you want to reduce or enlarge your image as you scan select the Target Size setting you want to use 10 Click Scan You see the File Save Settings window 11 Change any of the necessary file save sett...

Page 82: ... sure to click inside the scan area before selecting the settings Note In Home Mode the default Preview mode is Thumbnail mode To use Normal Preview mode instead deselect the Thumbnail checkbox beneath the Preview button then click the Preview button to preview your image again 1 Do one of the following to select your scan area in the Preview image Thumbnail preview Your scan area is selected auto...

Page 83: ... Normal preview Click the Auto Locate icon to create a marquee dotted line on the preview image 83 ...

Page 84: ...step To move the marquee click inside the scan area and drag the marquee where you want it To resize the scan area place your cursor over the edge or corner of the marquee then click and drag the edges where you want them Hold down the Shift key as you resize the marquee to retain the same width height proportions 84 ...

Page 85: ... to set any of the grayed out image adjustments Not all adjustment settings may be available depending on the Document Type and Image Type setting Descreening Removes the ripple pattern that might appear in subtly shaded image areas such as skin tones This option improves results when scanning magazines or newspapers The results of descreening do not appear in the preview image only in your scanne...

Page 86: ...g in Home Mode Selecting a Scan Size Home Mode You can reduce or enlarge the size of your image as you scan You can also select a specific scan size such as a common photo size like 4 6 inches 102 152 mm This places a scan area of that size on the preview image so you can use it to help crop the image in the correct proportions 1 Click the Preview button to preview your image 2 In the EPSON Scan w...

Page 87: ...3 Adjust the scan area as necessary 87 ...

Page 88: ...ortioned for your custom scan size Parent topic Scanning in Home Mode Scanning in Office Mode When you scan in Office Mode EPSON Scan automatically saves your scanned file in JPEG format in your operating system s Pictures or My Pictures folder or opens it in your scanning program You can select settings preview and change the scanned file settings as necessary 1 Start EPSON Scan and select Office...

Page 89: ...r original 3 Select the Document Source setting indicating where you placed your original 4 Select the Size and Orientation settings that match your original 5 Select the Resolution setting you want to use for your scan 6 Click the Preview button 89 ...

Page 90: ...ectly to your computer you see the file in the Windows Explorer or Mac OS X Finder where you can view and print the image if desired Selecting a Scan Area Office Mode Available Image Adjustments Office Mode Parent topic Selecting EPSON Scan Settings Related concepts Scan Resolution Guidelines Related tasks Selecting Scan File Settings Selecting a Scan Area Office Mode You can select a specific are...

Page 91: ...eate a marquee dotted line on the preview image 2 Do the following as necessary to work with the selected scan area If the marquee is correct continue with the next step To move the marquee click inside the scan area and drag the marquee where you want it 91 ...

Page 92: ...Scan window Parent topic Scanning in Office Mode Available Image Adjustments Office Mode You can select these Image Adjustments options in EPSON Scan Office Mode Note Select the Image Option checkbox if you need to set any of the grayed out image adjustments Not all adjustment settings may be available depending on the Image Type setting Unsharp Mask Makes the edges of certain image areas clearer ...

Page 93: ... scanned image Brightness Adjusts the overall lightness and darkness of the scanned image Contrast Adjusts the difference between the light and dark areas of the overall scanned image Parent topic Scanning in Office Mode Scanning in Professional Mode When you scan in Professional Mode EPSON Scan automatically saves your scanned file in JPEG format in your operating system s Pictures or My Pictures...

Page 94: ...94 ...

Page 95: ...use Before making adjustments click the image or scanned image area in the Preview window 10 If you want to reduce or enlarge your image as you scan select the Target Size setting you want to use 11 Click Scan You see the File Save Settings window 12 Change any of the necessary file save settings and click OK EPSON Scan scans your original and saves the file in the selected folder or opens it in y...

Page 96: ...ed image You can select the entire image area or a portion of it You can even select multiple scan areas to create multiple scanned images of different areas Normal Preview mode only You can also use the scan area to select specific Image Adjustments settings for a scanned image Just be sure to click inside the scan area before selecting the settings Note In Professional Mode the default Preview m...

Page 97: ... scan area is selected automatically but you can change it Place your cursor in one corner of the desired scan area then click and drag the cursor to the opposite corner to create a marquee dotted line on the preview image 97 ...

Page 98: ...step To move the marquee click inside the scan area and drag the marquee where you want it To resize the scan area place your cursor over the edge or corner of the marquee then click and drag the edges where you want them Hold down the Shift key as you resize the marquee to retain the same width height proportions 98 ...

Page 99: ...s in EPSON Scan Professional Mode Note Not all adjustment settings may be available depending on the Image Type setting Click the image adjustment icon to access additional settings Click the Windows or Mac OS X icon next to a setting to change the level of adjustment Unsharp Mask Makes the edges of certain image areas clearer Turn off this option to leave softer edges Descreening Removes the ripp...

Page 100: ...e settings Tone Correction Provides a graphical interface for adjusting tone levels individually For advanced users only Click the tone correction icon to access the settings Brightness Adjusts the overall lightness and darkness of the scanned image Contrast Adjusts the difference between the light and dark areas of the overall scanned image Saturation Adjusts the density of colors in the overall ...

Page 101: ... the preview image so you can use it to help crop the image in the correct proportions 1 Click the Preview button to preview your image 2 In the EPSON Scan window select the size you want your scanned image to be from the Target Size list Note If you need to rotate the orientation of the target size for your image click the orientation icon A marquee dotted line appears on your preview image propo...

Page 102: ...3 Adjust the scan area as necessary 102 ...

Page 103: ... OK Then create a scan area on the preview image The marquee is automatically proportioned for your custom scan size 6 To use additional sizing tools click the Windows or Mac OS X icon next to the Target Size setting and select options as desired Scale Reduces or enlarges your image by the percentage you enter Trimming Turns automatic image cropping on or off 103 ...

Page 104: ...nes If you plan to enlarge a scanned image so you can print it at a larger size you may need to increase the resolution from the default resolution set by EPSON Scan Follow these guidelines to determine the resolution setting you need You will enlarge the image as you scan it If you will enlarge the image using EPSON Scan s Target Size setting Home and Professional modes only you do not need to in...

Page 105: ...r scan file on the File Save Settings window You can also select various optional settings that control how EPSON Scan behaves when you scan and save files The File Save Settings window may appear after you click Scan on the EPSON Scan window You can also access the window by clicking the icon on the EPSON Scan window 105 ...

Page 106: ...Optional Settings Parent topic Selecting EPSON Scan Settings Available Scanned File Types and Optional Settings You can select from a variety scanned file types and optional settings on the File Save Settings window in EPSON Scan File Formats Bitmap bmp A standard image file format for most Windows programs JPEG jpg An image format that lets you highly compress image data However the higher the co...

Page 107: ...Windows Explorer or Mac OS X Finder automatically open to the folder where your scanned image is saved after scanning Show Add Page dialog after scanning If you are scanning a multi page document using the PDF or Multi Tiff format select to display a prompt for scanning additional pages after the first page is scanned Parent topic Selecting Scan File Settings Scanning with Mac OS X 10 6 10 7 With ...

Page 108: ...4 Select your scan settings as necessary 108 ...

Page 109: ... projects Scanning to a PDF File Restoring Photo Colors as You Scan Parent topic Scanning Scanning to a PDF File Using EPSON Scan you can scan a multi page document and save it in one PDF Portable Document Format file on your computer 1 Place your original on your product for scanning 2 Start EPSON Scan 3 Select the scan mode you want to use 4 Select the scan settings for your scan 5 Preview your ...

Page 110: ...7 Select PDF as the Type setting 8 Select any other settings you want to use on the File Save Settings window 9 Click OK EPSON Scan scans your document and you see this window 110 ...

Page 111: ...u are finished click OK Note If you installed an OCR Optical Character Recognition program you may see a screen indicating the program is converting your page to text Wait until the program re scans the page and close the program if necessary 11 Click Close to exit the EPSON Scan window if necessary EPSON Scan scans your original and saves the PDF file in the selected folder or opens it in your sc...

Page 112: ...mage 6 Locate or access the image adjustment settings 7 Select the Color Restoration checkbox 8 When you finish selecting all your settings click Scan 9 Click Close to exit the EPSON Scan window if necessary EPSON Scan scans your original and saves the color restored file in the selected folder or opens it in your scanning program If the file was saved directly to your computer you see the file in...

Page 113: ...ing With Black Ink and Expended Color Cartridges Conserving Low Black Ink with Windows Check Cartridge Status Your printer and its software will let you know when an ink cartridge is low or expended Checking Cartridge Status Lights Checking Cartridge Status with Windows Checking Cartridge Status with Mac OS X Parent topic Replacing Ink Cartridges Checking Cartridge Status Lights You can check the ...

Page 114: ...artridges Checking Cartridge Status with Windows A low ink reminder appears if you try to print when ink is low and you can check your cartridge status at any time using a utility on your Windows computer 1 To check your cartridge status double click the product icon in the Windows taskbar You see this window 114 ...

Page 115: ...continue printing temporarily Note If any of the cartridges installed in the product is broken incompatible with the product model or improperly installed EPSON Status Monitor will not display an accurate cartridge status 3 To disable the low ink reminder right click the product icon in the Windows taskbar and select Monitoring Preferences You see this window 115 ...

Page 116: ...Ink Reminder alerts checkbox at the bottom of the screen 5 To disable promotional offers deselect the Display Epson Offers checkbox Parent topic Check Cartridge Status Related tasks Removing and Installing Ink Cartridges 116 ...

Page 117: ... X 10 6 10 7 In the Apple menu or the Dock select System Preferences Select Print Fax or Print Scan select your product and select Options Supplies Select Utility and select Open Printer Utility Mac OS X 10 4 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax select your product and select Open Print Queue or Print Queue Select Utility 2 Select EPSON Status Monitor You s...

Page 118: ...te Depending on the color of the expended cartridge and how you are printing you may be able to continue printing temporarily Note If any of the cartridges installed in the product is broken incompatible with the product model or improperly installed EPSON Status Monitor will not display an accurate cartridge status Parent topic Check Cartridge Status 118 ...

Page 119: ...printer damage The printer ships with full cartridges and part of the ink from this first set of cartridges is used for priming the printer Yields vary considerably based on images printed print settings paper type frequency of use and temperature For print quality a variable amount of ink remains in the cartridge after the replace cartridge indicator comes on Ink Cartridge Part Numbers Parent top...

Page 120: ...u are ready to install the ink Cartridges are vacuum packed to maintain reliability 1 Turn on your product 2 Lift up the scanner unit Caution Do not move the print head by hand otherwise you may damage your product Do not touch the flat white cable inside the printer 3 Press the stop button If a cartridge is low or expended the print head moves that cartridge to the indicator position Press the st...

Page 121: ... the tab on the cartridge and lift the cartridge straight up to remove it Note Dispose of used cartridges carefully Do not take the used cartridge apart or try to refill it Warning If ink gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out and see a doctor right away Keep ink cartridges out of...

Page 122: ...leak 6 Remove the cartridge from the package Caution Do not touch the green chip on the cartridge Install the new cartridge immediately after removing the old one if you do not the print head may dry out and be unable to print 7 Remove the yellow tape from the bottom of the cartridge Caution Do not remove any other labels or seals or ink will leak 122 ...

Page 123: ...unit 10 Press the stop button The print head moves to its home position and the printer starts charging the ink This takes about 2 minutes When the power light stops flashing and remains on ink charging is finished Caution Never turn off the product while the power light is flashing or you will waste ink 123 ...

Page 124: ...rtridges upside down Parent topic Replacing Ink Cartridges Related concepts Purchase EPSON Ink Cartridges Replacing Ink Cartridges Using a Computer Utility You can use the Ink Cartridge Replacement utility to view on screen instructions for replacing an ink cartridge This method allows you to replace a cartridge before it is low or expended if it is too old for example 1 Do one of the following Wi...

Page 125: ...125 ...

Page 126: ...ncepts Purchase EPSON Ink Cartridges Printing With Black Ink and Expended Color Cartridges When a color ink cartridge is expended you can temporarily continue printing from your computer using black ink Replace the expended color cartridge as soon as possible for future printing Note You cannot print with expended color ink cartridges using your product s control panel 126 ...

Page 127: ... panel 2 Load plain paper or an envelope in your product 3 Access the print settings in your print application 4 Click the Main tab 5 Select Plain Paper Bright White Paper or Envelope as the paper type setting 6 Select the Black Grayscale checkbox 7 Click OK 8 Print your document EPSON Status Monitor 3 displays a print message 9 Click Print in Black to print your document Parent topic Printing Wit...

Page 128: ...rint Fax select your product and select Open Print Queue or Print Queue Select Utility 4 Select Monitoring Preferences 5 Make sure the Permit temporary black printing checkbox is selected 6 Close the utility window 7 Load plain paper or an envelope in your product 8 Access the print settings in your print application 9 Select Print Settings from the pop up menu 10 Select Plain Paper Bright White P...

Page 129: ...ings Click Yes to use a mixture of color inks to create black or No to continue using the remaining black ink for the document you are printing Click Disable this feature to continue using the remaining black ink Note If you disable this feature it remains disabled unless you reinstall the printer software Parent topic Replacing Ink Cartridges 129 ...

Page 130: ...ty declines You can check for clogged nozzles before you clean them so you don t clean them unnecessarily Note You cannot clean the print head if an ink cartridge is expended and may not be able to clean it when a cartridge is low You must replace the cartridge first Print Head Nozzle Check Print Head Cleaning Parent topic Adjusting Print Quality Related topics Replacing Ink Cartridges Print Head ...

Page 131: ... lines Print head is clean Print head needs cleaning 6 If there are no gaps the print head is clean and you can continue printing If there are gaps or the pattern is faint clean the print head Parent topic Print Head Nozzle Check Related concepts Print Head Cleaning Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer 1 ...

Page 132: ...t your product and select Options Supplies Select Utility and select Open Printer Utility Mac OS X 10 4 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax select your product and select Open Print Queue or Print Queue Select Utility 3 Select Nozzle Check You see one of these windows 132 ...

Page 133: ...4 Click Print 5 Check the printed pattern to see if there are gaps in the lines Print head is clean Print head needs cleaning 133 ...

Page 134: ...ridge first Cleaning the Print Head Using the Product Buttons Cleaning the Print Head Using a Computer Utility Parent topic Print Head Maintenance Related topics Replacing Ink Cartridges Cleaning the Print Head Using the Product Buttons You can clean the print head using the buttons on your product 1 Make sure no product lights are indicating errors 2 Load a few sheets of plain paper in the produc...

Page 135: ...tility on your Windows or Mac computer 1 Make sure that no product lights indicate errors the CD DVD tray is not inserted in the product and the CD DVD feed tray is closed 2 Load a few sheets of plain paper in the product 3 Do one of the following Windows Right click the product icon in the Windows taskbar Mac OS X 10 6 10 7 In the Apple menu or the Dock select System Preferences Select Print Fax ...

Page 136: ...136 ...

Page 137: ...le is finished Caution Never turn off the product during a cleaning cycle or you may damage it 6 When the power light stops flashing and remains on you can check to see if the nozzles are clean click Print Nozzle Check Pattern and click Print 7 Check the printed pattern to see if there are gaps in the lines Print head is clean 137 ...

Page 138: ... improve one of the ink cartridges may be old or damaged and needs to be replaced Parent topic Print Head Cleaning Related topics Replacing Ink Cartridges Print Head Alignment If your printouts become grainy or blurry you notice misalignment of vertical lines or you see dark or light horizontal bands you may need to align the print head Note Banding may also occur if your print head nozzles need c...

Page 139: ...ect System Preferences Select Print Fax or Print Scan select your product and select Options Supplies Select Utility and select Open Printer Utility Mac OS X 10 4 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax select your product and select Open Print Queue or Print Queue Select Utility 3 Select Print Head Alignment 4 Click Next then click Print to print an alignment...

Page 140: ...140 ...

Page 141: ...choosing each pattern number click Next If no patterns are aligned in one or more of the sets choose the closest one in each set and click Realignment Then print another alignment sheet and check it Note Click Skip where available if you want to skip a particular alignment sheet 6 When you are done click Finish Parent topic Print Head Alignment 141 ...

Page 142: ...oad a few sheets of plain paper in the product 2 Use the product control panel to make a copy but without placing a document on the scanner glass 3 Check the back of the ejected paper to see if it is clean 4 Repeat as necessary until the paper comes out clean Parent topic Adjusting Print Quality Related topics Copying 142 ...

Page 143: ...ve all the paper 4 Clean the scanner glass with a soft lint free cloth microfiber is recommended moistened with a little glass cleaner Caution Do not spray glass cleaner directly on the glass and do not press the glass surface with any force 5 Clean the outer case and control panel with a soft dry cloth Do not use liquid or chemical cleansers Parent topic Cleaning and Transporting Your Product Tra...

Page 144: ...sition If not turn on the product wait for the print head to move then turn the product off again 3 Secure the ink cartridge holder to the case with tape Caution Do not place tape on the white flat cable inside the product otherwise you may damage your product 4 Lower the scanner unit 5 Remove all the paper from the product 6 Unplug any connected cables 7 Close the output tray and paper support 14...

Page 145: ...riginal packing materials if possible or use equivalent materials with cushioning around the product Keep the product level during transportation Be sure to remove the tape from the ink cartridge holder before turning on your product If print quality has declined when you print again clean and align the print head Parent topic Cleaning and Transporting Your Product Related concepts Print Head Clea...

Page 146: ...ng for Software Updates Periodically it s a good idea to check Epson s support website for free updates to your product software You can select Download the Latest Software from the Home screen of this manual or visit Epson s driver download site U S downloads or Canadian downloads With Windows your printer software automatically checks for updates You can also manually update the software by sele...

Page 147: ...install the ink cartridge A wireless connection error has occurred Press the Wi Fi button to try The power light is flashing connecting again The WiFi light is flashing orange Paper is jammed in the product Remove the jammed paper and press The power light is on or flashing the B W copy button or the color copy button to clear the error The paper light is flashing No paper is loaded or multiple sh...

Page 148: ...ng press the B W copy button or the The ink light is flashing color copy button The paper light is flashing A fatal error has occurred Turn the product off and then back on again The power light is flashing If the error continues check for a paper jam The ink light is flashing The paper light is flashing The WiFi light is flashing Parent topic Solving Problems Related concepts Check Cartridge Stat...

Page 149: ...not print the product may have a problem Check the other solutions in this manual If they do not work contact Epson Parent topic Solving Problems Related concepts When to Uninstall Your Product Software Print Head Cleaning Print Head Alignment Related references Where to Get Help Solving Setup Problems Check these sections if you have problems while setting up your product Noise After Ink Installa...

Page 150: ...ose any other programs including screen savers and virus protection software and install your product software again In Windows make sure your product is selected as the default printer and the correct port is shown in the printer properties If you see any error message or your software does not install correctly in Windows you may not have software installation privileges Contact your System Admi...

Page 151: ...st To obtain your product s MAC address print a network status sheet Then follow the instructions in your router or access point documentation to add the address to the list If your router or access point does not broadcast its network name SSID follow the instructions that came with your product to enter your wireless network name manually If your router or access point has security enabled deter...

Page 152: ...t If the network status is Disconnected check any cable connections and turn your product off and then on again If you are using TCP IP make sure the product s IP address is set correctly for your network If your network does not assign IP addresses using DHCP set the IP address manually Make sure your computer and product are both using the same wireless network If network printing is slow print ...

Page 153: ... Help for details You may need to disable the firewall and any anti virus software on your wireless router or access point Note EPSON Scan is not available for Mac OS X 10 6 or 10 7 Parent topic Solving Network Problems Related topics Scanning Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a n...

Page 154: ...rent topic Solving Copying Problems Solving Paper Problems Check these sections if you have problems using paper with your product Paper Feeding Problems Paper Jam Problems Paper Ejection Problems Parent topic Solving Problems Paper Feeding Problems If you have problems feeding paper try these solutions If paper does not feed for printing remove it Then reload it in the sheet feeder against the ri...

Page 155: ...pic Solving Paper Problems Related references Paper Jam Problems Paper Loading Capacity Related topics Loading Paper Paper Jam Problems If you have problems with paper jams try these solutions 1 Cancel the print job from your computer if necessary 2 Gently pull out any jammed paper from the output tray and sheet feeder 3 Press the B W copy button or the color copy button to resume printing If the ...

Page 156: ...solutions If paper does not eject fully you may have set the wrong paper size Cancel printing to eject the paper Select the correct paper size when you reprint If paper is wrinkled when it ejects it may be damp or too thin Load new paper and be sure to select the correct paper type setting when you reprint Parent topic Solving Paper Problems Related references Paper Jam Problems Paper or Media Typ...

Page 157: ...ints check to see if your product software is installed correctly In Windows make sure your product is selected as the default printer In Windows clear any stalled print jobs from the Windows Spooler Windows 7 Click and select Devices and Printers Right click your product name select See what s printing select your product name again if necessary right click the stalled print job click Cancel and ...

Page 158: ...e tab 4 Click the Speed Progress button 5 Click the Monitoring Preferences button 6 Click the Shortcut Icon box 7 Click OK to close the open program windows Parent topic Solving Problems Printing from a Computer Error After Cartridge Replacement If you see an error light or error message after you replace an ink cartridge follow these steps 1 Make sure the print head is in the ink cartridge replac...

Page 159: ...ly slowed down to protect the print mechanism from overheating or becoming damaged Let the product rest with the power on for 30 minutes then try printing again For the fastest printing select the following settings in your product software Make sure the paper type setting matches the type of paper you loaded Turn on any high speed settings in your product software Select a lower print quality set...

Page 160: ... in your printing application Turn off the Mirror Image Flip horizontally or Reverse page orientation settings in your printer software This option has different names depending on your operating system version Note Leave these options turned on when you print on EPSON Iron on Cool Peel Transfer paper if available for your product Parent topic Solving Page Layout and Content Problems Related tasks...

Page 161: ...opic Solving Page Layout and Content Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings Mac OS X 10 5 10 6 10 7 Selecting Page Setup Settings Mac OS X 10 4 Selecting Printing Preferences Mac OS X 10 5 10 6 10 7 Selecting Printing Preferences Mac OS X 10 4 Incorrect Margins on Printout If your pri...

Page 162: ... selected a paper size with a Sheet Feeder Borderless option in your printer software Adjust the Expansion setting to adjust the amount of image expansion on the edges of borderless prints Parent topic Solving Page Layout and Content Problems Related references Borderless Paper Type Compatibility Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings Mac OS X 10 5 10 6...

Page 163: ... as the printer in your printing program If your product is connected to a USB hub connect it directly to your computer instead Parent topic Solving Page Layout and Content Problems Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position try these solutions Make sure you selected the correct paper size and layout settings in your printing program and print...

Page 164: ...ings Mac OS X 10 5 10 6 10 7 Selecting Basic Print Settings Mac OS X 10 4 Related topics Loading Paper Solving Print Quality Problems Check these sections if your printouts have problems with print quality but your image looks fine on your computer screen White or Dark Lines in Printout Blurry or Smeared Printout Faint Printout or Printout Has Gaps Grainy Printout Incorrect Colors Parent topic Sol...

Page 165: ...ed topics Replacing Ink Cartridges Blurry or Smeared Printout If your printouts are blurry or smeared try these solutions Make sure your paper is not damp curled old or loaded facedown in the sheet feeder the printable side should be faceup Use a support sheet with special paper or load special paper one sheet at a time Make sure your paper meets the specifications for your product Use EPSON paper...

Page 166: ...leaning Print Head Alignment Related references Available EPSON Papers Paper Specifications Related tasks Selecting Basic Print Settings Windows Selecting Advanced Print Settings Windows Selecting Basic Print Settings Mac OS X 10 5 10 6 10 7 Selecting Basic Print Settings Mac OS X 10 4 Selecting Printing Preferences Mac OS X 10 5 10 6 10 7 Selecting Printing Preferences Mac OS X 10 4 Cleaning the ...

Page 167: ...h Related topics Replacing Ink Cartridges Loading Paper Grainy Printout If your printouts are grainy try these solutions Make sure you loaded the printable side of the paper faceup in the sheet feeder Select a higher print quality setting and turn off any high speed settings in your product software Clean the print head Align the print head You may need to increase the image resolution or print a ...

Page 168: ...ay need to replace them Your printed colors can never exactly match your on screen colors However you can use a color management system to get as close as possible Try using the color management options in your printer software For best results use genuine EPSON ink and paper Parent topic Solving Print Quality Problems Related concepts Print Head Cleaning Related references Available EPSON Papers ...

Page 169: ...ng Problems Related references Windows System Requirements Mac System Requirements Cannot Start EPSON Scan If you cannot start EPSON Scan try these solutions Make sure your product is turned on and any interface cables are securely connected at both ends Make sure EPSON Scan is selected in your scanning program Make sure your computer is not running in a power saving mode such as sleep or standby ...

Page 170: ...d Image Colors Do Not Match Original Colors Scan Area is Not Adjustable in Thumbnail Preview Scanned Image Edges are Cropped Parent topic Solving Problems Related topics Solving Print Quality Problems Image Consists of a Few Dots Only If your scanned image consists only of a few dots try these solutions Make sure you placed your original for scanning facing the correct way If you are scanning usin...

Page 171: ...riginal straight when you scan it Parent topic Solving Scanned Image Quality Problems Related tasks Placing Originals on the Scanner Glass Image is Distorted or Blurry If a scanned image appears distorted or blurry try these solutions Make sure your original is not wrinkled or warped This may prevent the original from laying flat on the scanner glass Do not move your original or your product durin...

Page 172: ...Problems Related topics Selecting EPSON Scan Settings Back of Original Image Appears in Scanned Image If an image from the back of a thin original appears in your scanned image place a piece of black paper on the back of the original and scan it again Parent topic Solving Scanned Image Quality Problems Ripple Patterns Appear in an Image You may see a ripple pattern called a moiré in scanned images...

Page 173: ...ellow and black Check the color matching and color management capabilities of your computer display adapter and the software you are using to see if they are affecting the palette of colors you see on your screen To adjust the colors in your scanned image adjust these EPSON Scan settings if available and try scanning again Change the Image Type setting and experiment with different combinations of...

Page 174: ...blem that requires you to uninstall and re install your software follow the instructions for your operating system Uninstalling Product Software Windows Uninstalling Product Software Mac OS X Parent topic Solving Problems Uninstalling Product Software Windows You can uninstall and then re install your product software to solve certain problems 1 Turn off the product 2 Disconnect any interface cabl...

Page 175: ...tware Uninstalling Product Software Mac OS X In most cases you do not need to uninstall your product software before re installing it However you can download the Uninstall Center utility from the Epson support website to uninstall your product software as described here Note If you find that re installing your product software does not solve a problem contact Epson 1 To download the Uninstall Cen...

Page 176: ... number located on a label on the product Proof of purchase such as a store receipt and date of purchase Computer configuration Description of the problem Then call U S 562 276 4382 6 AM to 8 PM Pacific Time Monday through Friday and 7 AM to 4 PM Pacific Time Saturday Canada 905 709 3839 6 AM to 8 PM Pacific Time Monday through Friday Days and hours of support are subject to change without notice ...

Page 177: ...Cartridge Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications Network Interface Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software your computer should use one of these operating systems Microsoft Windows 7 Windows Vista Windows XP Professional x64 Edition Windows XP...

Page 178: ...rinting Specifications Paper path Sheet feeder top entry Sheet feeder capacity Approximately 100 sheets at 17 to 24 lb 64 to 90 g m2 load legal size or user defined paper sizes one sheet at a time Parent topic Technical Specifications Scanning Specifications Scanner type Flatbed color Photoelectric device CIS Effective pixels 10 200 14 040 pixels at 1200 dpi Maximum document size 8 5 11 7 inches 2...

Page 179: ...guarantee the quality of any non Epson brand or type of paper Always test a sample of paper stock before purchasing large quantities or printing large jobs Single sheets Size A4 8 3 11 7 inches 210 297 mm A6 4 1 5 8 inches 105 148 mm Letter 8 5 11 inches 216 279 mm Legal 8 5 14 inches 216 357 mm 4 6 inches 102 152 mm 5 7 inches 127 178 mm 8 10 inches 203 254 mm 3 5 5 inches 89 127 mm Paper types P...

Page 180: ...cifications Printable Area Specifications Note When printing borderless quality may decline in the expanded printable area depending on the paper type Single sheets 1 Top 0 12 inch 3 mm minimum 2 Left 0 12 inch 3 mm minimum 3 Right 0 12 inch 3 mm minimum 4 Bottom 0 12 inch 3 mm minimum 180 ...

Page 181: ...em The use of other products may affect your print quality and could result in printer damage The printer ships with full cartridges and part of the ink from this first set of cartridges is used for priming the printer Yields vary considerably based on images printed print settings paper type frequency of use and temperature For print quality a variable amount of ink remains in the cartridge after...

Page 182: ... 6 months of opening the package Parent topic Technical Specifications Related references Ink Cartridge Part Numbers Dimension Specifications Width Stored 15 4 inches 390 mm Printing 15 4 inches 390 mm Depth Stored 11 8 inches 300 mm Printing 20 8 inches 528 mm Height Stored 5 7 inches 145 mm Printing 11 inches 279 mm Weight 9 lb 4 1 kg without ink cartridges and power cord Parent topic Technical ...

Page 183: ...ture Operating 50 to 95 ºF 10 to 35 ºC Storage 4 to 104 ºF 20 to 40 ºC 1 month at 104 ºF 40 ºC Humidity Operating 20 to 80 RH non condensing Storage 5 to 85 RH Parent topic Technical Specifications Interface Specifications Interface type Hi Speed USB Device class for computers Parent topic Technical Specifications Network Interface Specifications Wireless LAN standard IEEE 802 11 b g n Wireless se...

Page 184: ... product conforms to Part 15 of FCC Rules and RSS 210 of the IC Rules Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interferenc...

Page 185: ...his equipment does cause interference to radio and television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from th...

Page 186: ...l comply with the license terms of each open source software program 3 The open source software programs are WITHOUT ANY WARRANTY without even the implied warranty of MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE See the license agreements of each open source software program for more details which are described in OSS pdf on your Printer Software CD 4 OpenSSL toolkit This printer product i...

Page 187: ... includes the open source software programs which apply the GNU Lesser General Public License Version 2 or later version LGPL Programs The list of LGPL Programs uclibc 0 9 29 libusb libs 0 1 12 zeroconf 0 6 1 1 Apple Public Source License This printer product includes the open source software programs which apply the Apple Public Source License Version1 2 or its latest version Apple Public Source ...

Page 188: ...e programs which apply the Berkeley Software Distribution License BSD Programs The list of BSD Programs busybox 1 2 2 1 util linux 2 12 mount 2 12 mvlutils 2 8 4 netkit ftp 0 17 netkit base 0 17 portmap 5beta Sun RPC License This printer product includes the open source software programs which apply the Sun RPC License Sun RPC Programs The list of Sun RPC Programs busybox 1 2 2 1 netkit inetd 0 17...

Page 189: ...software program ARC4 which applies the terms and conditions provided by owner of the copyright to the ARC4 ARC4 Program ARC4 SHA1 license This printer product includes the open source software program SHA1 which applies the terms and conditions provided by owner of the copyright to the AES SHA1 Program SHA1 Parent topic Notices Trademarks EPSON EPSON Stylus and EPSON Supplies Central are register...

Page 190: ...ons or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Seiko Epson Corporation Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as EPSON approved Products by Seiko Epson Corporation This information is s...

Page 191: ...se of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any EPSON product While some countries laws permit limited copying or reuse of copyrighted material in certain circumstances those circumstances may not be as broad as some people assume Contact your legal advisor for any questions regarding copyright law Parent topic Copyright ...

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