Epson Stylus C120 Series Quick Manual Download Page 24 | Manualshive

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24

Solving Problems

Other Software Technical Support

Software

Telephone/Fax

Online and E-mail

ArcSoft
PhotoImpression

(510) 440-9901
8:30

AM

- 5:30

PM

, Pacific

Time, Monday - Friday
Fax: (510) 440-1270

www.arcsoft.com
[email protected]

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Summary of Contents for Stylus C120 Series

Page 1: ...Epson Stylus C120 Series Quick Guide Basic Printing Maintaining Your Printer Solving Problems ...

Page 2: ...inting With Macintosh OS X 9 Selecting the Correct Paper Type 12 Maintaining Your Printer 13 Checking the Print Head Nozzles 13 Cleaning the Print Head 14 Checking the Ink Cartridge Status 15 Replacing Ink Cartridges 16 Solving Problems 20 Error Indicators 20 Problems and Solutions 21 Where To Get Help 23 Notices 25 ...

Page 3: ...ons see the on screen User s Guide by clicking the C120 Series User s Guide icon on your desktop Please follow these guidelines as you read your instructions Warning Warnings must be followed carefully to avoid bodily injury Caution Cautions must be observed to avoid damage to your equipment Note Notes contain important information about your product Tip Tips contain hints for better printing Link...

Page 4: ...4 Loading Paper Loading Paper 1 Open the paper support 2 Open the output tray and pull out the extensions 3 Squeeze the tab on the edge guide and slide it left ...

Page 5: ...s Note The type of paper you choose affects the way your printout looks so be sure to select the correct paper for your job If you are just printing a rough draft plain paper is fine However for the best results you ll want to use one of Epson s special ink jet papers designed for your printer Using Special Papers Epson offers a wide array of high quality papers making it easy to maximize the impa...

Page 6: ...Ultra Premium Photo Paper Glossy Borderless 4 6 inches S041934 50 Letter 8 5 11 inches S041935 20 Epson Premium Photo Paper Semi gloss Borderless 4 6 inches S041982 40 Letter 8 5 11 inches S041331 20 Epson Presentation Paper Matte Letter 8 5 11 inches S041062 100 Legal 8 5 14 inches S041067 100 Epson Premium Presentation Paper Matte Borderless 8 10 inches S041467 50 Letter 8 5 11 inches S041257 50...

Page 7: ...the Start Here sheet Tip It s a good idea to check Epson s support web site periodically for free updates to your Epson Stylus C120 Series printing software Open your on screen User s Guide and select Download the Latest Software or visit Epson s support website at epson com support Download instructions are posted for your convenience Printing in Windows 1 Load paper see page 4 2 Open your docume...

Page 8: ...for details Note For more information about print settings click the or Help button 6 For more printing options click the Advanced tab Note For more information about advanced settings or instructions on saving them as a group so you can reuse them later click or Help 7 If you want to change the layout settings click the Page Layout tab and select settings as necessary Select the type of document ...

Page 9: ...ment or a photo in an application 3 Select Page Setup from the File menu Make the following settings For borderless printing choose a Sheet Feeder Borderless option in the Paper Size list for your paper size US Letter 8 10 in 4 6 in or 5 7 in 4 Click OK to close the Page Setup window Cancel printing Check ink cartridge status Select Stylus C120 Select your Paper Size Select your document or image ...

Page 10: ...s click the button 7 Depending on your settings you can choose these other options from the pop up menu Copies Pages Select the number of copies you want or a page range Layout Select page layout options Scheduler Schedule your print job to print at a later time Paper Handling Select page printing options such as Reverse print order Select Print Settings Select Stylus C120 Select your Media Type s...

Page 11: ... 8 Click the Advanced button to change additional settings Note For more information on advanced settings or instructions on saving them as a group so you can reuse them later click 9 Click Print 10 To monitor the progress of your print job click the printer icon when it appears in the dock on the bottom of your desktop If you re using OS X 10 2 x click the Print Center icon instead then double cl...

Page 12: ... Paper Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy Epson Premium Photo Paper Semi gloss Premium Photo Paper Semi Gloss Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided Epson Photo Quality Self adhesive Sheets Epson Iron on Coo...

Page 13: ... faint or have gaps in them some of the nozzles in the print head may be clogged or ink may be running low in one or more of the ink cartridges Follow the steps below to check the print head nozzles 1 Turn off the printer 2 Load letter size paper in the sheet feeder 3 Press the paper and P power buttons together and hold them down for about 3 seconds The printer turns on and prints a test pattern ...

Page 14: ... on and the H ink light is off 2 Hold down the H ink button for 3 seconds until the P power light starts flashing The printer runs a head cleaning cycle Caution Never turn off the printer while head cleaning is in progress You may damage it 3 When the P power light stops flashing run a nozzle check as described on page 13 to verify that the print head is clean 4 If there are still gaps or lines or...

Page 15: ... sales or www epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 Use these part numbers when you order or purchase new ink cartridges Note The Epson Stylus C120 Series requires two black ink cartridges You must use the number 68 high capacity black ink cartridges not the number 69 standard capacity ones We...

Page 16: ...he P power and H ink lights flash If one of the cartridges is low or expended the printer moves that cartridge to the _ expended ink mark Go to step 4 If no cartridges are low or expended the ink cartridge holder moves to the ink replacement position Go to step 4 Note Do not hold down the H ink button for more than 3 seconds or the printer will start to clean the print head Caution Do not move the...

Page 17: ...artridges the print head moves to the ink cartridge replacement position 5 Open the cartridge cover Caution Never attempt to open the cartridge cover when the print head is moving Wait until the cartridges have moved to the replacement position 6 Squeeze the tab at the back of the cartridge and lift it straight out Dispose of it carefully Do not take the used cartridge apart or try to refill it ...

Page 18: ...k cartridge package shake it four or five times Then remove it from the package Caution Do not touch the green chip on the front of the cartridge This can damage the ink cartridge 8 Remove the yellow tape from the bottom of the ink cartridge Caution If you do not remove the yellow tape before installing the ink cartridge print quality may decline or you may not be able to print Caution Do not remo...

Page 19: ...ging ink and the P power light starts flashing This takes about 1 1 2 minutes When it s finished the P power light stops flashing and remains on and the H ink light goes out Caution Never turn off the printer while the P power light is flashing or you ll waste ink If you removed a low or expended ink cartridge you cannot reinstall and use the cartridge Note If the H ink light stays on not flashing...

Page 20: ...top for more detailed help Error Indicators Light status Cause Solution The printer cover is open Close the printer cover No paper is loaded in the sheet feeder Load paper in the sheet feeder See page 4 Multiple pages have been fed into the sheet feeder Press the paper button to eject the paper Then reload the paper see page 4 Paper is jammed See page 22 An ink cartridge is running low on ink See ...

Page 21: ... the right edge guide and slide the left edge guide against the paper but not too tightly Make sure the paper is not in front of the feeder guard Do not load too many sheets at once up to 20 sheets of photo or matte paper and 80 sheets of plain paper See the User s Guide for more information An ink cartridge is expended or not installed correctly See page 15 A part needs to be replaced Contact you...

Page 22: ...t damp or curled Use a support sheet with special paper or load your paper one sheet at a time Remove sheets from the output tray so not too many collect at a time Make sure the type of paper you loaded matches the paper size and paper type settings in your printer software see page 12 For the best print quality use Epson special paper see page 5 and genuine Epson ink cartridges see page 15 If you...

Page 23: ...on Stylus C120 Series Product serial number located on the label in back Proof of purchase such as a store receipt and date of purchase Computer configuration Description of the problem Then call U S 562 276 7525 6 AM to 8 PM Pacific Time Monday through Friday and 7 AM to 4 PM Saturday Canada 905 709 2567 6 AM to 6 PM Pacific Time Monday through Friday Toll or long distance charges may apply Purch...

Page 24: ...roblems Other Software Technical Support Software Telephone Fax Online and E mail ArcSoft PhotoImpression 510 440 9901 8 30 AM 5 30 PM Pacific Time Monday Friday Fax 510 440 1270 www arcsoft com support arcsoft com ...

Page 25: ...ns or dust Leave enough room around the printer for sufficient ventilation Do not block or cover openings in the printer case or insert objects through the slots Do not place the printer near a radiator or heating vent or in direct sunlight Place the printer on a flat stable surface that extends beyond its base in all directions It will not operate properly if it is tilted or at an angle Make sure...

Page 26: ...h any cartridges during printing Install a new ink cartridge immediately after removing an expended one Leaving cartridges uninstalled can dry out the print head and may prevent the printer from printing If you remove an ink cartridge for later use protect the ink supply area from dirt and dust and store it in the same environment as the printer Note that there is a valve in the ink supply port ma...

Page 27: ...ing measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certi...

Page 28: ... Class B digital device Each product marketed is identical to the representative unit tested and found to be compliant with the standards Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted due to quantity production and testing on a statistical basis as required by 47CFR 2 909 Operation is subject to the following two conditions ...

Page 29: ...r printer to Epson or its authorized service center where the printer will be fixed and sent back to you You are responsible for packing the printer and for all costs to and from the Epson authorized service center When warranty service involves the exchange of the printer or a part the item replaced becomes Epson property The replacement printer or part may be new or refurbished to the Epson stan...

Page 30: ...N ANY STATEMENT OR REPRESENTATIONS MADE BY ANY OTHER PERSON OR FIRM ARE VOID EXCEPT AS PROVIDED IN THIS WRITTEN WARRANTY NEITHER EPSON AMERICA INC NOR ITS AFFILIATES SHALL BE LIABLE FOR ANY LOSS INCONVENIENCE OR DAMAGE INCLUDING DIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OR INABILITY TO USE THE EPSON PRODUCT WHETHER RESULTING FROM BREACH OF WARRANTY OR ANY OTHER LEGA...

Page 31: ...all not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation This publication and the features described herein are subject to change without notice Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and resp...

Page 32: ...CPD 23710 Printed in XXXXXX XX XX XX XXX ...

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