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Solving Problems

83

Checking Projector Status

If your projector isn’t working correctly, first turn it off and unplug it. 
Then plug the power cord back in and turn on the projector. If this 
doesn’t solve the problem, check the lights on top of the projector.

What To Do When the Lights Flash

The lights on top of the projector indicate the projector’s status.

Refer to the following tables for a complete description of the 
projector’s status lights:

Temperature 
light

Lamp light

Power light

Power light status

P

Power light status

Description

Flashing green

The projector is warming up. Wait for the image to appear.

Green

The projector is operating normally.

Orange

The projector is in sleep or standby mode. You can unplug it or press the 

P

power button to turn it on.

Flashing orange

Preparing for monitoring or cooling down. 

Red or flashing red

There is a problem with the projector. Check the next table to diagnose the 
problem. 

Summary of Contents for PowerLite X9

Page 1: ...PowerLite X9 Multimedia Projector User sGuide ...

Page 2: ...poration nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance ...

Page 3: ...nd Duet are trademarks and Extra Care is a service mark of Epson America Inc Pixelworks DNX and the DNX logo are trademarks of Pixelworks Inc General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective owners Epson disclaims any and all rights in those marks This information is subject to change without notice 2011 Epson America Inc...

Page 4: ...4 ...

Page 5: ...ional Components 21 Positioning the Projector 21 Projector Placement Options 24 Connecting to a Computer 25 Connecting to the USB Port 26 Installing Software 27 Connecting to the VGA Computer Port 28 Connecting to Video Equipment 29 Connecting a Composite Video Source 30 Connecting an S video Source 31 Connecting a Component Video Source 32 Connecting an RGB Video Source 33 Connecting an External ...

Page 6: ...ure and Sound 50 Turning Off the Picture and Sound 50 Stopping Action 51 Zooming In on Your Image 51 Controlling the Volume 52 Operating Your Computer With the Remote Control 52 Highlighting Your Presentation 54 Using the Pointer Tool 54 Customizing the Pointer Tool 54 4 Fine Tuning the Projector 55 Using the Menu System 56 Restoring the Default Settings 57 Adjusting the Image 57 Adjusting Signal ...

Page 7: ...tteries 78 Transporting the Projector 79 6 Solving Problems 81 Using On Screen Help 82 Checking Projector Status 83 What To Do When the Lights Flash 83 Solving Projector Operation Problems 85 Solving Problems With the Image or Sound 85 Solving Problems With the Remote Control 92 Where to Get Help 93 Speak to a Support Representative 93 A Technical Specifications 95 B Notices 101 Important Safety I...

Page 8: ...8 Contents ...

Page 9: ...es Your projector offers these easy setup control and security features Plug n Play instant setup instantly project images from a Windows or Macintosh computer via USB connection Quick convenient control Direct Power On sleep mode Instant Off On Easy picture adjustment keystone correction with optical zoom Security features password protection user s logo projector button lock security cable attac...

Page 10: ...uidelines as you read through it Warnings must be followed carefully to avoid bodily injury Cautions must be observed to avoid damage to your equipment Notes contain important information about your projector Tips contain additional projection hints Getting More Information Need quick steps for setting up your projector Here s where you can look for help Quick Setup sheet Provides information for ...

Page 11: ...e support If you still need help after checking this User s Guide and the sources listed in this section you can use the Epson PrivateLine Support service to get help fast Call 800 637 7661 and enter the PIN on the PrivateLine card Or take advantage of Epson s automated support services 24 hours a day See page 93 for more information ...

Page 12: ...ver Infrared receiver Air filter Air filter cover Focus ring Zoom ring Front Lamp cover Kensington lock port Computer Component Video port Audio in port S Video port Video port USB TypeB port AC power inlet Lamp cover screw Infrared receiver Rearadjustable foot Rearadjustable foot Audio out port Back Monitor out port ...

Page 13: ...rce Search button searches for connected video sources Menu button displays projector menus Help button Volumeup button Enter button selects menu items Keystone button corrects screen shape Esc button exits menu items Volume down button Keystone button corrects screen shape Power button ...

Page 14: ...screen size Color Mode button changes display mode Num button activates number buttons Page Up Down buttons control PowerPoint slides USB cable required E Zoom buttons zoom into image Menu button accesses projector menus Esc button exits menus Menu navigation arrow buttons and Enter button User button lets you assign function Source select buttons USB not used ...

Page 15: ...or installing the projector 3 11 in 79 mm 3 03 in 77 mm 11 61 in 295 mm 3 62 in 92 mm 1 57 in 39 8 mm center of lens to mounting bracket holes 3 66 in 93 mm 8 98 in 228 mm 9 59 in 243 5 mm 0 51 in 13 mm 1 5 in 38 3 mm 5 04 in 128 mm 1 48 in 37 5 mm 0 98 in 25 mm Mounting screw holes ...

Page 16: ...online at epson com webreg Registering also lets you receive special updates on new accessories products and service Optional Accessories To enhance your use of the projector Epson offers the following optional accessories Product Part number Replacement lamp V13H010L58 Replacement air filter set V13H134A25 Universal projector ceiling mount Adjustable suspended ceiling channel kit False ceiling pl...

Page 17: ...C 06 document camera ELPDC06 DC 10s document camera DC 11 document camera ELPDC11 V12H321005 ELPDC10S V12H377020 AP 60 Projector Sound Solution Brightlink Solo Interactive Module IU 01 Brightlink Solo Interactive Module IU 01 with RM Easiteach V12H329020 V12H415020 V12H415020RM 1 Year Extended Depot Repair Service Plan 1 Year Extended Exchange Warranty 2 Year Extended Depot Repair Service Plan EPP...

Page 18: ...18 Welcome ...

Page 19: ...op computer or to video devices such as a DVD player VCR or video camera Follow the instructions in this chapter on Unpacking the projector Positioning the projector Connecting to a computer Connecting to video equipment Connecting an external monitor Playing sound through the projector Turning the projector on and off ...

Page 20: ...lways use the original packaging or the equivalent when you need to send the projector to another location See page 79 for transportation instructions If you are moving the projector by hand use the carrying case Projector Remote control PDF manual and registration CD ROM Power cord VGA computer cable Password Protected sticker Carrying case 2 AA batteries for remote control ...

Page 21: ...an audio signal you ll need a stereo mini jack to RCA type audio adapter cable with red and white jacks on one end Positioning the Projector If the projector isn t already installed in the room you re using you ll probably want to place it on a table in front of the screen This lets you stand in the front of the room face the audience and remain close enough to the equipment to be able to control ...

Page 22: ...A Wide to Tele Offset B 30 inches 76 cm 35 to 42 inches 89 to 107 cm 2 inches 5 cm 40 inches 102 cm 47 to 56 inches 119 to 143 cm 2 7 inches 7 cm 50 inches 127 cm 59 to 71 inches 150 to 180 cm 3 3 inches 8 cm 60 inches 152 cm 71 to 85 inches 180 to 217 cm 4 inches 10 cm 80 inches 203 cm 95 to 114 inches 241 to 290 cm 5 3 inches 14 cm 100 inches 254 cm 119 to 143 inches 302 to 363 cm 6 7 inches 17 ...

Page 23: ...nches 381 cm 195 to 234 inches 495 to 595 cm 1 4 inches 3 cm 200 inches 508 cm 260 to 313 inches 661 to 794 cm 1 8 inches 5 cm 250 inches 635 cm 326 to 391 inches 827 to 994 cm 2 3 inches 6 cm 275 inches 699 cm 358 to 430 inches 910 to 1093 cm 2 5 inches 6 cm Screen size Projection distance A Wide to Tele Offset B 30 inches 76 cm 37 to 45 inches 94 to 113 cm 0 5 inch 1 cm 40 inches 102 cm 50 to 60...

Page 24: ...es the image to become keystone shaped but you can correct the distortion see page 44 150 inches 381 cm 190 to 228 inches 482 to 579 cm 2 7 inches 7 cm 200 inches 508 cm 253 to 304 inches 643 to 773 cm 3 5 inches 9 cm 250 inches 635 cm 317 to 381 inches 805 to 967 cm 4 4 inches 11 cm 280 inches 699 cm 355 to 426 inches 902 to 1083 cm 5 inches 13 cm Screen size Projection distance A Wide to Tele Of...

Page 25: ...ou carry a lightweight cable with you when you transport the projector see page 26 You can connect the projector to any computer that has a standard video output monitor port including desktop models PC and Macintosh computers and hand held devices See page 28 for instructions To play sound through the projector connect an audio cable see page 35 You may be able to use your remote control as a wir...

Page 26: ...eginning on page 37 to turn on the projector 2 Make sure the USB Type B setting on the Extended menu is set to USB Display see page 62 3 Turn on your computer 4 Connect the square end of a USB cable to the projector s TypeB square USB port 5 Connect the flat end of the cable to any available USB port on your notebook or desktop computer The first time you connect a computer to the projector s USB ...

Page 27: ...mote control or the projector Windows XP and Windows 2000 Follow the instructions on the screen to install the Epson USB Display software After the software is installed you see your computer s current desktop displayed by the projector You can switch the projector to other image sources using the Source Search button on the remote control or the projector Macintosh The setup folder for USB displa...

Page 28: ...uter Component Video port and the other end to your computer s monitor port 2 You may need to change the Input Signal setting in the projector s Signal menu to RGB or Auto see page 60 3 You can connect an optional audio cable to play sound through the projector see page 35 caution Don t try to force a connector to fit a port with a different shape or number of pins You may damage the port or conne...

Page 29: ...to determine its available video output connections If your video device has a yellow RCA video output connector see Connecting a Composite Video Source on page 30 If your video device has an S video connector see Connecting an S video Source on page 31 If your video device has a component video port three connectors labeled either Y Cb Cr or Y Pb Pr see Connecting a Component Video Source on page...

Page 30: ...rojector 2 If you want to play sound through the projector see page 35 for instructions on connecting an audio cable When you ve finished making connections see page 37 for instructions on turning on the projector and Chapter 2 for instructions on displaying and adjusting the image note If the video cable was not provided with your video device you can purchase one from an electronics dealer Video...

Page 31: ... play sound through the projector see page 35 for instructions on connecting an audio cable When you ve finished making connections see page 37 for instructions on turning on the projector and Chapter 2 for instructions on displaying and adjusting the image note If the S video cable was not provided with your video device you can purchase one from Epson see page 16 S Video port ...

Page 32: ...ice 2 Connect the other end of the cable HD15 male to the Computer Component Video port on your projector using an optional component to VGA video cable or adapter 3 You may need to change the Input Signal setting in the projector s Signal menu to Auto see page 60 4 If you want to play sound through the projector see page 35 for instructions on connecting an audio cable When you ve finished making...

Page 33: ...onent Video port on the projector 2 You may need to change the Input Signal setting in the projector s Signal menu to RGB see page 60 3 If you want to play sound through the projector see page 35 for instructions on connecting audio cables When you ve finished making connections see page 37 for instructions on turning on the projector and Chapter 2 for instructions on displaying and adjusting the ...

Page 34: ...ure your computer s VGA cable is connected to the projector s Computer Component Video port see page 28 Then connect your monitor to the projector s Monitor Out port as shown note Some LCD monitors may not be able to display the image correctly If you have trouble displaying the image connect a multiscan monitor If you re projecting computer images make sure the computer s refresh rate is set to 6...

Page 35: ...tor You can play sound using the projector s speaker system 1 Connect a cable with a stereo mini jack connector to the Audio port on the projector 2 Connect the other end of the cable to the audio output connector s on your computer or video equipment Audio port ...

Page 36: ...u may be able to use a standard audio cable with a stereo mini jack connector on one end and pin jacks on the other end For some speakers you may need a special cable or adapter 2 Connect the stereo mini jack end of the audio cable to the Audio Out port on the projector 3 Connect the other end of the cable to your speakers The projector s internal speaker system is disabled while sound is output t...

Page 37: ...cally detect and display the image source If you turn on the projector first or have multiple pieces of connected equipment you may have to select the image source manually see page 42 Follow these steps to turn on the projector 1 Open the A V Mute slide lens cover 2 Plug one end of the power cord into the projector and the other end into an electrical outlet ...

Page 38: ...ect Power On function enables faster setup The projector starts up automatically when you plug it in or turn it on with a wall switch You don t have to press the Ppower button Follow these steps to enable Direct Power On 1 Press the Menu button on the remote control or projector then select the Extended menu and press Enter Power light Power button warning Never look into the lens when the lamp is...

Page 39: ...n message If you don t want to turn it off press any other button 2 Press the Ppower button again The projection lamp turns off and the projector beeps twice You can then unplug the power cord If you want to turn the projector on again make sure the orange Ppower light is not flashing then press the Ppower button note Lamp life will vary depending upon mode selected environmental conditions and us...

Page 40: ...40 Setting Up the Projector ...

Page 41: ...41 2 Displaying and Adjusting the Image Follow the guidelines in this chapter for Selecting an image source Adjusting the image ...

Page 42: ...ess the Computer or Video Source button on the remote control the USB button is not used If you still can t see an image or can t project the same image that is on your notebook or computer screen see page 85 for solutions Adjusting the Image Once you see your image you may need to make certain adjustments If the image is too high or too low reposition it as described on page 43 If the image isn t...

Page 43: ...e lever up and lift the front of the projector 2 Once the image is positioned where you want it release the lever to lock the foot in position 3 If the image is tilted or you need to fine tune the height of the image you can turn the projector s adjustable rear feet Raising the projector may cause the image shape to distort or keystone but you can correct the shape as described below ...

Page 44: ... tilted up or down the shape will keystone and you may need to correct the image shape To correct keystone distortion do one of the following Press the appropriate keystone correction button on the projector s control panel until the shape is evenly rectangular Select the Keystone setting in the projector s Settings menu see page 61 Then use the arrow buttons on the remote control to adjust the sh...

Page 45: ... the screen You can also use the E Zoom buttons on the remote control to zoom in on a portion of the image See page 51 for instructions Selecting the Color Mode The Color Mode adjusts the brightness contrast and color for various common viewing environments Use this setting to quickly obtain a good picture Press the Color Mode button on the remote control to select an option Press it until the opt...

Page 46: ...vivid high contrast still images in a bright room only available when the source is set to Computer or USB Sports For vivid TV images in a bright room only available for component video S video or composite video sources sRGB Matches the color palette of standard sRGB computer displays Blackboard Projects accurate colors on a green chalkboard adjusts the white point Whiteboard For computer present...

Page 47: ... for images sent through the Computer Component Video port only Displays images using the full projection area and maintains the aspect ratio of the image Choose this setting to automatically resize the image and make the best use of the display area 4 3 Displays images using the full projection area at an aspect ratio of 4 3 16 9 Converts the aspect ratio of the image to 16 9 4 3 ratio images are...

Page 48: ...48 Displaying and Adjusting the Image ...

Page 49: ...ion All of them can be accessed using the remote control which lets you operate the projector from anywhere in the room up to 19 7 feet 6 meters away This chapter covers Using the remote control Controlling the picture and sound Operating your computer with the remote control Highlighting your presentation ...

Page 50: ...and Sound Press the A V Mute button on the remote control or close the A V Mute slide on the projector to turn off the image and sound and darken your screen This is useful if you want to temporarily re direct your audience s attention without the distraction of a bright screen To turn the image and sound back on press the button again or open the A V Mute slide You can create an image such as a c...

Page 51: ... the E Zoom buttons on the remote control 1 Press the E Zoom button on the remote control You see a crosshair indicating the center of the zoom in area 2 Use the arrow menu navigation buttons to position the crosshair 3 Continue pressing the E Zoom button to enlarge the selected area up to 4 times 4 While the image is enlarged you can Use the arrow buttons to move around the screen Press the E Zoo...

Page 52: ...e the remote control buttons to do one of the following Move through presentation slides using the Page Up or Page Down buttons Use the buttons as you would a wireless mouse by pressing the arrow Enter and Esc buttons Before you can use one of these functions you must connect a USB cable to the USB TypeB port on the projector see page 26 and select the function you want to use see page 53 note To ...

Page 53: ...less mouse select Wireless Mouse as the USB Type B setting on the Extended menu see page 62 Then you can control your presentation as follows Use the arrow buttons to move the cursor on the screen Press the Enter button once to left click or twice to double click Press the Esc button to right click To drag and drop hold down the Enter button Then use the arrow buttons to drag the object When it s ...

Page 54: ...ructions in the next section 2 Use the arrow buttons on the remote control to position the pointer on the screen 3 When you re done using the pointer press the Pointer or Esc button to clear the screen Customizing the Pointer Tool You can change the appearance of the pointer by choosing from three alternative shapes 1 Press the Menu button on the remote control highlight the Settings menu highligh...

Page 55: ...en menus to adjust the image sound and other features This chapter covers the following information Using the menu system Adjusting the image Adjusting signal settings Customizing projector features Customizing power and operation Using the projector security features ...

Page 56: ...ress the Enter button to select it 3 Once you ve selected the menu use the arrow buttons to scroll through the list of options Some of the options may be grayed out or unavailable depending on the selected source 4 After highlighting the option you want to adjust use the arrow buttons to change the setting In some cases you may have to press the Enter button to view a sub screen Press the left or ...

Page 57: ...ress Enter and select Yes to confirm Adjusting the Image You can use the Image menu to adjust the brightness sharpness color tint contrast and Auto Iris settings 1 Press the Menu button on the projector or remote control and select the Image menu You see a screen similar to one of these note When you select Reset All in the Reset menu it does not reset the Input Signal User s Logo Language or Lamp...

Page 58: ...he image bluer or Low to tint it redder default setting is Medium Not available if sRGB is selected as the Color Mode setting Color Adjustment Adjusts the color values Select Red Green or Blue to adjust red green and blue hue and saturation values Not available if sRGB is selected as the Color Mode setting Auto Iris Automatically adjusts the projected luminance according to the brightness of the i...

Page 59: ...rent depending on the source you are projecting from 2 Adjust the desired options as needed Auto Setup Leave this setting On to automatically optimize computer images Turn it off if you want to save adjustments you have made to the Tracking Sync and Position settings Resolution Set to Auto to have the projector automatically identify the resolution of the input signal If necessary select Wide for ...

Page 60: ...gnal If the colors don t look right on the Auto setting select the setting for the type of equipment you ve connected to the Computer Component Video port Choose RGB for a computer or RGB video connection or Auto for a video device that outputs a component video signal with connectors labeled Y Cb Cr or Y Pb Pr Video Signal composite or S video signals only Select the setting for the type of equip...

Page 61: ...he projector or all of the buttons except the Ppower button See page 68 for more information Pointer Shape Lets you choose from three alternative pointer shapes See page 54 for more information Power Consumption Lets you select from two levels of brightness The ECO setting reduces power consumption and projector noise and extends the lamp s operating life Volume Raises or lowers the volume of the ...

Page 62: ...en the A V Mute button is pressed Closed Caption Lets you display closed captioning for content that provides it User s Logo Create a custom startup screen as described on page 66 Projection Select Front to project onto the front of a screen Front Ceiling when the projector is mounted upside down from the ceiling Rear to project from behind onto a transparent screen or Rear Ceiling to project from...

Page 63: ...projector above 4 921 feet 1 500 meters to ensure that the temperature is regulated properly Turn this setting off for lower elevations Standby Mode Select Communication On to enable the projector to be monitored and controlled from a computer when it is in standby mode the power light is orange USB Type B Select how you want to use the USB port Select USB Display to use the USB port to project co...

Page 64: ...ld it be stolen See page 66 Disable the projector s buttons this is useful for example in a classroom when you want to ensure that no one touches the projector s buttons while you re using the remote control See page 68 Secure the projector to prevent theft using a cable locking system See page 69 Enabling Password Protection The default setting for the password is 0000 Follow these steps to creat...

Page 65: ...d press Enter 4 When you see a message asking if you want to change the password select Yes and press Enter 5 Hold down the Num button and use the numeric keypad to enter a four digit password 6 When you see a confirmation message reenter the password 7 Press the Menu button then press Enter to exit the screen 8 Turn off and unplug the projector Starting the Projector With a Password When the pass...

Page 66: ...ntering the correct password again If you have forgotten the password contact Epson with the request code number that appears in the Password screen for assistance See Where to Get Help on page 93 If you enter an incorrect password 30 times in succession the projector remains locked and you must contact Epson to arrange for service Creating Your Own Startup Screen You can transfer any image from y...

Page 67: ...he arrow buttons to select the area of the image you want to use Then press Enter 5 When you see the message Select this image highlight Yes and press Enter 6 Use the arrow buttons to select a zoom factor display size and press Enter 7 When the message Save this image as the User s Logo appears select Yes and press Enter Saving the logo may take a few moments Do not use your projector remote contr...

Page 68: ... V Mute to Logo to display your image when you press the A V Mute button 4 When you re finished press Menu to exit Disabling the Projector s Buttons When you enable the Control Panel Lock function you can lock all of the projector s buttons or all of the buttons except the Ppower button The remote control can still be used to operate the projector 1 Press the Menu button highlight the Settings men...

Page 69: ...ector includes two security locking points to prevent its theft when installed or used in public locations Security cable attachment You can attach a commercially available security cable as shown below to secure the projector to a table or ceiling mount Kensington security slot The security slot located on the side of the projector is compatible with the MicroSaver security systems manufactured b...

Page 70: ...70 Fine Tuning the Projector ...

Page 71: ...icer This chapter covers the following Cleaning the lens Cleaning the projector case Cleaning the air filter Replacing the air filter Replacing the lamp Replacing the remote control batteries Transporting the projector warning Before you clean any part of the projector turn it off and unplug the power cord Never open any cover on the projector except the lamp cover Dangerous electrical voltages in...

Page 72: ...includes an air filter to ensure the best performance If dust collects on the air filter clean it as described here Dust clogs prevent proper ventilation and can cause overheating which can damage the projector 1 Turn off the projector and unplug the power cord 2 Remove dust from the air filter using a small vacuum cleaner designed for computer or office equipment or gently clean the vent with a s...

Page 73: ...ged or torn You repeatedly see a projected message telling you to clean or replace it 1 Turn off the projector and unplug the power cord 2 Open the air filter cover on the side of the projector 3 Lift the air filter out of its slot as shown note To order replacement air filters request part number V13H134A25 See page 16 for ordering information note Air filters contain polycarbonate ABS resin and ...

Page 74: ...enu is Normal default and 5 000 hours if this setting is ECO See page 78 to check the lamp usage It is time to replace the lamp when The projected image gets darker or starts to deteriorate The message Replace the lamp appears on the screen and the Lamp light flashes orange To maintain projector brightness and image quality replace the lamp as soon as possible note Turn off this product when not i...

Page 75: ...n the lamp cover screw you cannot remove it Then slide the lamp cover off Lamp light warning Let the lamp cool fully before replacing it In the unlikely event that the lamp has broken small glass fragments may be present and should be removed carefully to avoid injury If the projector has been installed on the ceiling you should stand to the side of the lamp cover not underneath it If the lamp is ...

Page 76: ...and pull it straight out 6 Gently insert the new lamp If it doesn t fit easily make sure it is facing the right way Then tighten its screws Loosen but don t remove these screws note The lamp s in this product contain mercury Please consult your state and local regulations regarding disposal or recycling Do not put in the trash ...

Page 77: ...ector s menu system 1 Press the Menu button on the remote control or on the projector s control panel You see the main menu 2 Select the Reset menu and press Enter You see this screen 3 Select Reset Lamp Hours and press Enter 4 When you see the prompt select Yes and press Enter 5 When you re finished press Menu to exit note Tighten the lamp cover securely so you do not receive a lamp cover error w...

Page 78: ...h on the battery cover as you lift the cover off note The information displayed depends on the input signal currently selected If you have used the projector for less than 10 hours the hours are listed as 0H caution When replacing batteries take the following precautions Replace the batteries as soon as they run out If the batteries leak wipe away battery fluid with a soft cloth If fluid gets on y...

Page 79: ... A V Mute slide lens cover If a USB device is connected remove it from the projector Return the projector feet to their stored highest positions When shipping the projector for repairs use the original packaging material if possible If you do not have the original packaging use equivalent materials placing plenty of cushioning around the projector When transporting the projector a long distance fi...

Page 80: ...80 Maintaining the Projector ...

Page 81: ...port for problems you can t solve yourself The following information is included Using the projector s on screen help system What to do when the projector s status lights flash Solving projector operation problems Solving problems with the image or sound Solving problems with the remote control Contacting technical support ...

Page 82: ...te control or on the projector You see the Help menu 2 Use the arrow buttons on the remote control or the projector to highlight menu items 3 Press the Enter button on the remote control or the projector to select the menu item and read the solutions 4 To exit the help system press the Help button or Esc button If none of the suggestions solve your problem see additional solutions to problems in t...

Page 83: ... to the following tables for a complete description of the projector s status lights Temperature light Lamp light Power light Power light status P Power light status Description Flashing green The projector is warming up Wait for the image to appear Green The projector is operating normally Orange The projector is in sleep or standby mode You can unplug it or press the P power button to turn it on...

Page 84: ... cord and contact Epson for help as described on page 93 Warning Except as specifically explained in this User s Guide do not attempt to service this product yourself P Flashing red Red Flashing red The projector has an internal problem Stop using the projector disconnect the power cord and contact Epson for help as described on page 93 P Red Off Flashing red There is a problem with the fan or tem...

Page 85: ...the Control Panel Lock function has been enabled you can t use the buttons on the projector Try using the remote control instead or press and hold the projector s Enter button for seven seconds to release the lock see page 68 Solving Problems With the Image or Sound No image appears on the screen Check that the Ppower light is green not flashing and that the A V Mute slide is open Also press the A...

Page 86: ...up after pressing the button Make sure the power for your connected equipment is turned on If you re using a PC notebook Press the function key on your keyboard that lets you display on an external monitor It may have an icon such as or it may be labelled CRT LCD Allow a few seconds for the projector to sync up after pressing it Check your notebook s manual or online help for details On most syste...

Page 87: ...r computer s resolution and frequency or refresh rate is supported by the projector see page 97 If necessary change your computer s settings Only part of the computer image is displayed Press the Auto button on the remote control or the Enter button on the projector Make sure the image Position setting is correct in the Signal menu See page 60 for more information Press the Aspect button on the re...

Page 88: ...ay from the power cord as much as possible to prevent interference The video signal may be split between the computer and the projector If you notice a decline in the projected image quality when the image is displayed simultaneously on your notebook computer and the projector turn off the notebook s LCD display Make sure the correct input signal is selected in the Signal menu see page 60 If you r...

Page 89: ...tracking and sync settings as described in the next section You see vertical bands or the image still looks blurry after trying the solutions in the previous section If you re projecting from a computer and displaying an image that contains a lot of fine detail you may notice vertical bands or some of the characters may look heavy or blurred Press the Auto button on the remote control or the Enter...

Page 90: ...sting the Color Saturation Color Temp and Tint settings on the Image menu Try adjusting the Brightness and Contrast settings on the Image menu Try adjusting the Power Consumption setting see page 61 Check your computer display settings to correct the color balance The projector s lamp may need to be replaced See page 74 for instructions Make sure the correct input signal is selected in the Signal ...

Page 91: ...o make sure the volume control on your computer is not turned all the way down or muted In Windows you may be able to check this by clicking the volume control in your Windows system tray lower right corner of the screen On a Mac you may be able to adjust the volume from your menu bar top right corner of the screen or via the volume control function keys If you re using a DVD player or other video...

Page 92: ...he remote control s batteries may not be installed correctly or may be low on power To change the batteries see page 78 Dim the room lights and turn off any fluorescent lights Make sure the projector is not in direct sunlight Strong lighting especially fluorescent lights may affect the projector s infrared receivers Also turn off any nearby equipment that emits infrared energy such as a radiant ro...

Page 93: ...nter the PIN on the Epson PrivateLine Support card that came with your projector This is the fastest way of speaking to a live representative and it s free This service is available 6 AM to 6 PM Pacific Time Monday through Friday for the duration of your warranty period You may also speak with a projector support specialist by dialing one of these numbers U S 562 276 4394 6 AM to 8 PM Pacific Time...

Page 94: ...of of purchase such as a store receipt and date of purchase Computer or video configuration Description of the problem Purchase Supplies and Accessories You can purchase screens and other accessories from an Epson authorized reseller To find the nearest reseller call 800 GO EPSON 800 463 7766 Or you can purchase online at www epsonstore com U S sales or www epson ca Canadian sales ...

Page 95: ...mode White light output 1960 lumens ISO 21118 standard Contrast ratio 2000 1 Dynamic color mode Normal Power Consumption with Auto Iris setting turned on in the Image menu see page 57 Image size 30 to 300 inches 76 2 to 762 cm 4 3 image Projection distance 35 to 431 inches 89 to 1095 cm Projection methods Front rear upside down ceiling mount Internal sound system monaural 1 W Optical aspect ratio ...

Page 96: ...sions Height 3 0 inches 77 mm not including feet Width 11 6 inches 295 mm Depth 9 0 inches 228 mm Weight 5 1 lb 2 3 kg Electrical Rated frequency 50 60 Hz AC Power supply 100 to 240 VAC 10 3 2 to 1 4 A Power consumption 228 W in ECO mode 280 W Normal mode 0 3 W Standby Communication Off 2 6 W Standby Communication On note Lamp life will vary depending upon mode selected environmental conditions an...

Page 97: ... ICES 003 Class B CSA C22 2 No 60950 1 07 Pixelworks DNX ICs are used in this projector Compatible Video Formats These projectors support the high definition video and computer display formats listed here To project images output from a computer the computer s video card must be set at a refresh rate vertical frequency that s compatible with the projector Some images are automatically resized usin...

Page 98: ...800 600 800 600 800 600 XGA 60 XGA 70 XGA 75 XGA 85 60 70 75 85 1024 768 1024 768 1024 768 1024 768 SXGA1 70 SXGA1 75 70 75 1152 864 1152 864 WXGA 60 WXGA 75 60 75 1280 800 1280 800 SXGA2 60 60 1280 960 SXGA3 60 60 1280 1024 WXGA1 60 WXGA2 60 60 60 1280 768 1360 768 WXGA 60 60 1440 900 SXGA 60 60 1400 1050 iMAC VGA iMAC SVGA iMAC XGA MAC13 MAC16 MAC19 MAC19 60 MAC21 117 95 75 67 75 75 60 75 640 48...

Page 99: ... 50 60 60 50 720 480 720 480 720 576 720 576 720 576 720 576 720 576 SDTV 480i SDTV 576i SDTV 480p SDTV 576p HDTV 720p HDTV 1080i 60 50 60 50 60 50 60 50 720 480 720 576 720 480 720 576 1280 720 1920 1080 Computer component video composite video and S video continued Mode Refresh rate Hz Resolution ...

Page 100: ...100 Technical Specifications ...

Page 101: ...use a ceiling mount and apply adhesives to the mount to prevent the screws from loosening or if you use lubricants or oils on the projector the projector case may crack and the projector may fall from its ceiling mount This could cause serious injury to anyone under the mount and could damage the projector When installing or adjusting a ceiling mount do not use adhesives to prevent the screws from...

Page 102: ...o may cause an unstable display and could lead to projector damage Do not store the projector outside the required temperature range of 14 to 140 F 10 to 60 C or in direct sunlight for long periods of time Doing so may cause damage to the case Do not touch the plug during an electrical storm Otherwise you may receive an electric shock Unplug the projector when it will not be used for extended peri...

Page 103: ...d or damaged by heat near the exhaust vents Do not bring your hands or face close to the vents while projection is in progress Before you move the projector make sure its power is turned off the plug is disconnected from the outlet and all cables are disconnected Never try to remove the lamp immediately after use because it will be extremely hot Before removing the lamp turn off the power and wait...

Page 104: ...ing antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interf...

Page 105: ... color mode 46 Blurry image 89 Brightness 95 Brightness setting 58 C Cables audio 35 component to VGA 16 29 32 composite 29 30 illustrations 20 ordering 16 to 17 security 69 S video 31 USB 26 to 27 VGA 28 33 Capturing image 67 Carrying cases 10 20 79 Ceiling mount 16 25 Chalkboard projecting on 45 Cleaning air filter 72 to 73 lens 72 projector case 72 Closed captioning 62 Color correcting 45 58 pr...

Page 106: ...43 Help system using 82 Help Epson 10 93 to 94 High Altitude mode 63 84 97 I Image adjusting 42 to 47 57 to 58 blurry 89 capturing and saving in projector 67 correcting shape 44 61 88 fitting on screen 59 87 to 88 height adjusting 43 presentation cameras 17 problems with 85 to 90 projecting on chalkboard 45 raising 43 selecting source 42 shape correcting 44 size and projection distance 22 to 24 95...

Page 107: ...hoto color mode 46 Picture source selecting 42 Picture see Image Pointer tool using 54 Position setting 60 87 Positioning image 43 projector 21 to 25 Power button 38 specifications 96 status light 38 83 to 84 Power Consumption setting 61 74 78 PowerPoint 25 53 63 Presentation color mode 46 Presentations using the pointer tool 54 PrivateLine Support 11 Problems color 90 image 85 to 90 no signal 86 ...

Page 108: ...e Security cables 69 Control Panel Lock 68 to 69 identifying logo 67 to 68 Kensington lock 16 69 password protection 64 to 66 Settings menu 61 Sharpness setting 58 Signal menu 59 to 60 Sleep mode 39 63 83 85 Sound troubleshooting 91 Source selecting 42 Speaker specifications 95 Speakers connecting 36 Specifications brightness 95 dimensions 96 electrical 96 environmental 97 general 95 lamp 96 remot...

Page 109: ...SB cable 26 to 27 connecting for display 26 to 27 selecting TypeB port usage 52 63 User s Logo creating 67 display settings 68 V VCR connecting 29 to 33 VGA video cable 28 33 Video cables 16 to 17 20 29 connecting video equipment 29 to 33 formats supported 97 selecting source 42 Video Signal setting 60 Volume controlling 52 61 W Warning lights 83 to 84 Warranty 16 Windows display problems 86 Wirel...

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