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EPSON
P
RODUCT
S
UPPORT
B
ULLETIN
Date:
06/26/2001
Originator:
JAM
PSB #:
PSB.2001.06.006
Authorization:
Reference:
None
Total Pages:
4
Product(s):
PowerLite 715c and PowerLite 505c
Subject:
Removing the Projector USB files and devices
This bulletin was created to inform you how to remove the files and devices associated with
the USB projector(s). Also listed below are example screen shots to assist you.
Reasons:
1. You wish to remove all of the projector’s USB support “Files” and “Devices” from a system,
on which they are no longer being used.
2. The projector would not install properly and you wish to re-install it from a clean condition.
3. You are experiencing USB conflicts and need to make sure the projector is not the source
of the conflicts by removing it.
Files:
There are only 2 files associated with the projector that should be removed. The two files are
located in the following Windows folder: C:\WINDOWS\INF\OTHER. These are the file
names:
EPSONeasympstusb.inf
(The prefix EPSON in the filename may or may not be listed)
EPSONeasympstvxd.inf
(The prefix EPSON in the filename may or may not be listed)
1.) To remove click on START, Programs, Windows Explorer.
2.) From the pull-down menus, go to View, Folder Options, folder tab View, Hidden files
folder and click in the circle ‘Show all files’ so that it has a bullet, then click on the
‘APPLY’ button, then click on the ‘OK’ button.
3.) Click on the C: drive button so the folders expand down.
4.) Locate and click on the WINDOWS folder so the folders expand down.
5.) Locate and click on the INF folder so the folder expands down.
6.) Locate and click on the OTHER folder so the folder opens. On the right side of the
screen, locate and click on one of the file names listed above. Refer to Image # 1
below.
7.) From the pull-down menus, go to File, Delete, on the ‘Confirm File Delete’ screen, click
on Yes.
8.) Locate the second file and delete it also.
Devices:
There are 4 devices that should be removed and their name and locations are:
EPSON ELP/EMP-715
(located under Disk drives from Device Manager)
USB Human Interface Device
(located under Human Interface Devices from Device Manager)
ELP/EMP-Series wdm Storage
(located under Universal Serial Bus controllers from Device Manager)
Generic USB Hub
(located under Universal Serial Bus controllers from Device Manager)
