Epson PowerLite 460 Daily Use Download Page 51

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R4C260
short.bk

Rev_C

A5 size

TRBLE.FM

12/15/99

Pass 3

Proof Sign-off:
M.Hida, CRE Tsukada_______
N. Nomoto

_______
_______

Typical Problems and Solutions

Most printer problems have simple solutions. Find the problem
in the list below and apply the recommended solution. For more
information, see “ Troubleshooting” in the online Reference Guide.

Print quality problems

If you are having print quality problems, try the solutions offered
here.

Horizontal banding

❏

Make sure the printable side of the paper is face up in the sheet
feeder.

❏

Run the Head Cleaning utility to clear any clogged ink
nozzles.

Vertical misalignment

❏

Make sure the printable side of the paper is face up in the sheet
feeder.

❏

Run the Print Head Alignment utility.

❏

Turn off the

High Speed

setting in your printer driver. For

instructions, see the printer driver’s online help for Windows.
For Macintosh, see “ Using the Advanced settings” in the
online Reference Guide.

Summary of Contents for PowerLite 460

Page 1: ......

Page 2: ... and customer support information Online Guides included on the CD ROM The guides on the CD ROM included with your printer will help you learn more about your printer and color printing To view these guides you must have a Web browser installed on your computer For more information on using this CD ROM see the included CD ROM Booklet Reference Guide Provides detailed information about printer soft...

Page 3: ...s or alterations to this product or excluding the U S failure to strictly comply with SEIKO EPSON CORPORATION s operating and maintenance instructions SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION SEIKO...

Page 4: ...Owa 3 chome Suwa shi Nagano ken 392 8502 Japan Representative EPSON EUROPE B V Address Prof J H Bavincklaan 5 1183 AT Amstelveen The Netherlands Declares that the Product Product Name Ink Jet Printer Model P950A Conforms to the following Directive s and Norm s Directive 89 336 EEC EN 55022 Class B EN 61000 3 2 EN 61000 3 3 EN 50082 1 IEC 801 2 IEC 801 3 IEC 801 4 Directive 73 23 EEC EN 60950 July ...

Page 5: ...ions 6 Printer Parts and Control Panel Functions 6 Loading Special Paper 8 Loading Special Paper and Other Media 8 Loading Envelopes 10 Printing with Windows 12 Printer Software Introduction 12 Making Changes to Printer Driver Settings 13 Getting Information Through Online Help 21 Printing with Macintosh 22 Printer Software Introduction 22 Making Changes to Printer Driver Settings 22 Replacing Ink...

Page 6: ... TOC 12 15 99 Pass 2 L Proof Sign off M Hida CRE Tsukada_______ N Nomoto _______ _______ Troubleshooting 43 Error Indicators 43 Typical Problems and Solutions 45 Cancelling Printing 47 Where to Get Help 49 Options and Consumable Products 54 ...

Page 7: ...ly grounded power outlets Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off Avoid electrical outlets controlled by wall switches or automatic timers Keepthe entire computer system away from potential sources of electromagnetic interference such as loudspeakers or the base units of cordless telephones Do not use a damaged or frayed power...

Page 8: ...e building installation must be protected by a 16 Amp circuit breaker Bei Anschluß des Druckers an die Stromversorgung muß sichergestellt werden daß die Gebäudeinstallation mit einem 16 A Überstromschalter abgesichert ist A Few Precautions When using the printer Do not put your hand inside the printer or touch the ink cartridges during printing Do not move the print head by hand otherwise you may ...

Page 9: ...an ink cartridge do not open the clamp or remove the cartridge except to replace it with a new one The cartridge may become unusable otherwise Do not use an ink cartridge beyond the date printed on the cartridge carton For best results use up the ink cartridges within six months of installing them Do not dismantle the ink cartridges or try to refill them This could damage the print head When choos...

Page 10: ...Equipment Program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy efficient personal computers monitors printers fax machines and copiers in an effort to reduce air pollution caused by power generation For United Kingdom Users Use of options EPSON UK Limited shall not be liable against any damages or problems arising from the use of ...

Page 11: ... and yellow wire must be connected to the terminal in the plug which is marked with the letter E or the earth symbol G The blue wire must be connected to the terminal in the plug marked with the letter N The brown wire must be connected to the terminal in the plug marked with the letter L If damage occurs to the plug replace the cord set or consult a qualified electrician Replace fuses only with a...

Page 12: ... Sign off M Hida CRE Tsukada_______ N Nomoto _______ _______ Printer Parts and Functions Printer Parts and Control Panel Functions sheet feeder edge guides output tray extension output tray printer cover paper support ink cartridge clamps adjust lever control panel ...

Page 13: ...ng if pressed for 3 seconds when the B black or A color ink out light is off Light Printer Status P Power On when the printer is on Flashes when receiving data printing replacing an ink cartridge charging ink or cleaning the print head S Paper out On when the printer is out of paper Load paper in the sheet feeder then press the E load eject button to resume printing Flashes when the paper is jamme...

Page 14: ...instruction sheets packed with your special media first and keep the following points in mind For more details on using such media see Paper Handling in the online Reference Guide Make sure the printable side of the paper is facing up when loading media into the sheet feeder See the instruction sheets packed with the media to determine which side is the printable surface Some media have cut corner...

Page 15: ...y Glossy Film One sheet at a time for best results Always put a support sheet or a sheet of plain paper under the glossy film If you wish to load multiple sheets load a maximum of20 sheets and settheminimum top margin of the page to 30 mm Ink Jet Transparencies Up to 10 transparencies Always put a sheet of plain paper under the stack of transparencies Photo Quality Self Adhesive Sheet One sheet at...

Page 16: ...olding quality and thickness of envelopes varies widely If the total thickness of the stack of envelopes exceeds 10 mm press each envelope in the stack flat before loading Set the adjust lever to the position To do this open the printer cover and reposition the lever Note Return the adjust lever to the 0 position which is the normal position after you finish printing on envelopes Leaving the lever...

Page 17: ...dge first with the flap side down as shown in the illustration Do not use envelopes that are curled or folded Make sure to flatten the envelope flaps before loading Also avoid using envelopes that are too thin they may curl during printing Select Plain Paper as the Media Type setting on the printer driver Available envelopes sizes are No 10 DL C6 ...

Page 18: ...For information on using the printer utilities see Using the Printer Utilities in the online Reference Guide Note The specific features available in the printer software vary depending on the version of Windows you are using Online help provides more information about the printer software See Getting Information Through Online Help on page 21 for instructions on accessing help Accessing the printe...

Page 19: ...enu For Windows NT 4 0 select your printer then click Document Defaults on the File menu The printer software window appears Making Changes to Printer Driver Settings The printer software features the following printer driver setting menus The Mode options on the Main menu are arranged to give you four levels of control over the printer driver as explained below Main Media Type Ink Mode Paper Pape...

Page 20: ...ways make this setting first On the Main menu select the Media Type setting that matches the paper you loaded in the printer Find your paper in the list below then select a corresponding Media Type setting shown in larger type For some kinds of paper you have several Media Type settings to choose from Custom Choose from a list of ready made settings suited to the kind of document you want to print...

Page 21: ... A4 S041154 EPSON Iron On Cool Peel Transfer Paper Letter S041153 S041155 EPSON Photo Quality Ink Jet Paper A4 S041061 S041026 EPSON Photo Quality Ink Jet Paper Letter S041062 S041029 EPSON Photo Quality Ink Jet Paper Legal S041067 S041048 EPSON Photo Quality Ink Jet Card A6 S041054 EPSON Photo Quality Ink Jet Card 5 8 S041121 EPSON Photo Quality Ink Jet Card 8 10 S041122 EPSON Photo Quality Self ...

Page 22: ...ight Letter S041257 EPSON Photo Paper A4 S041140 EPSON Photo Paper Letter S041141 EPSON Photo Paper 4 6 S041134 EPSON Photo Paper 100 150 mm S041255 EPSON Photo Paper 200 300 mm S041254 EPSON Panoramic Photo Paper 210 594 mm S041145 EPSON Photo Paper Cards A4 S041177 EPSON Photo Quality Glossy Film A4 S041071 EPSON Photo Quality Glossy Film Letter S041072 EPSON Photo Quality Glossy Film A6 S041107...

Page 23: ...t in black and white or grayscale To make the Media Type setting see Making the Media Type setting on page 14 Note Depending on the media you choose in the Media Type list while Automatic is selected a slide bar appears in the Mode box that lets you choose Quality or Speed Select Quality when print quality is more important than speed Most Windows applications feature paper size and page layout se...

Page 24: ... This mode is available only when you are printing in color Printing with Photo Enhance selected may increase print time depending on your computer system and the amount of data contained in your image The Photo Enhance mode provides the following settings Using the Custom mode The Custom mode offers ready made settings designed for printing text and graphs and for applying a color matching method...

Page 25: ...ting other settings such as Print Quality Halftoning and Color Adjustment are set automatically Changes are shown in the display on the left side of the Main menu 4 Before printing be sure to verify the Media Type and Ink settings as they may be affected by the Custom setting you select See Making the Media Type setting on page 14 Text Graph Good for printing presentation documents such as graphs ...

Page 26: ... When you select the Print option in your application the Print Preview window appears You can manipulate the previewed document in the following ways Select and preview individual pages Reduce or enlarge the size of the preview Select and print any or all pages Apply watermarks The watermark you select will appear in the previewed image For detailed information on customizing watermarks see Print...

Page 27: ...elp from your application Open the File menu and choose Print or Print Setup Then click Printer Setup Options or Properties Depending on your application you may need to click a combination of these buttons ClickHelp at the bottom of theMain Paper Layout and Utility menus for help related to the items on that menu You can get specific help related to any item on a menu by right clicking the item t...

Page 28: ... page 22 For information on using the printer utilities see Using the Printer Utilities for Macintosh in the online Reference Guide You can get more information about the printer software by clicking the help icon in the printer software dialog boxes Making Changes to Printer Driver Settings You will find the printer driver settings in the following dialog boxes Print dialog box click Print on the...

Page 29: ...able so you should always make this setting first In the Print dialog box select the Media Type setting that matches the paper you loaded in the printer Find your paper in the list below then select a corresponding Media Type setting shown in larger type For some kinds of paper you have several Media Type settings to choose from Automatic The quickest and easiest way to start printing See Using th...

Page 30: ... A4 S041154 EPSON Iron On Cool Peel Transfer Paper Letter S041153 S041155 EPSON Photo Quality Ink Jet Paper A4 S041061 S041026 EPSON Photo Quality Ink Jet Paper Letter S041062 S041029 EPSON Photo Quality Ink Jet Paper Legal S041067 S041048 EPSON Photo Quality Ink Jet Card A6 S041054 EPSON Photo Quality Ink Jet Card 5 8 S041121 EPSON Photo Quality Ink Jet Card 8 10 S041122 EPSON Photo Quality Self ...

Page 31: ...ight Letter S041257 EPSON Photo Paper A4 S041140 EPSON Photo Paper Letter S041141 EPSON Photo Paper 4 6 S041134 EPSON Photo Paper 100 150 mm S041255 EPSON Photo Paper 200 300 mm S041254 EPSON Panoramic Photo Paper 210 594 mm S041145 EPSON Photo Paper Cards A4 S041177 EPSON Photo Quality Glossy Film A4 S041071 EPSON Photo Quality Glossy Film Letter S041072 EPSON Photo Quality Glossy Film A6 S041107...

Page 32: ...3 Note Depending on the media you choose in the Media Type list while Automatic is selected a slide bar appears in the Mode box that lets you choose Quality or Speed Select Quality when print quality is more important than speed Using the Photo Enhance mode The Photo Enhance option provides a variety of image correction settings that you can apply to your photo images before printing Photo Enhance...

Page 33: ...to select a Custom setting 1 Verify the Media Typeand Ink settings in the Print dialog box For details see Making the Media Type setting on page 23 2 Click the Custom button in the Print dialog box This activates the Custom Settings list located below and to the right of the Custom radio button Standard Standard image correction for most photos Try this setting first People Best for photos of peop...

Page 34: ...ay on the left side of the Print dialog box Previewing your printout Clicking the Preview icon button in the Print dialog box allows you to see how your document will look before actually printing it Follow these steps to use this feature 1 Make your printer driver settings 2 Click the Preview icon button in the Print dialog box The Print button changes into a Preview button Note Use the Preview i...

Page 35: ...n buttons you can use to perform the following functions Selection Lets you select move and resize watermarks Zoom Enlarges or reduces theviewing size of the previewed page Margin Display Non Display Shows or hides borderlines indicating the printable area Watermark Editing Shows or hides the Watermark Edit box Use this box to apply watermarks to the document Add Page Remove Page Lets you select o...

Page 36: ...tton in the Print dialog box This feature lets you print the data at a later time simply by double clicking the saved file Follow these steps Note Use the Preview icon button to switch between the Print Preview and Save File modes Click the icon to select the mode you want 1 Make your printer driver settings 2 Click the Preview icon button in the Print dialog box repeatedly until the Print button ...

Page 37: ... Reference Guide for more information Note If you need to replace an ink cartridge when the B black and A color lights are off see Replacing an Old or Damaged Ink Cartridge in the online Reference Guide This table describes the status of the lights on your printer and the actions you need to take o on f flashing w Warning Keep ink cartridges out of the reach of children Do not allow children to dr...

Page 38: ...replace the empty cartridge In addition to the ink used during document printing ink is consumed during the print head cleaning operation and during the self cleaning cycle which is performed when the printer is turned on To replace an ink cartridge using the printer s control panel follow the steps below Note You can also replace an ink cartridge from your computer using the Status Monitor Click ...

Page 39: ... head by hand as this may damage the printer Always use the R cleaning button to move it Note If you press the R cleaning button for three seconds when the B black and A color ink out lights are off the printer starts cleaning the print head 4 Lift up the clamp that holds the cartridge you want to replace as far as it will go The cartridge rises partly out of the cartridge holder The illustration ...

Page 40: ... ink remains 5 Lift the cartridge out of the printer and dispose of it properly Do not take the used cartridge apart or try to refill it w Warning If ink gets on your hands wash them thoroughly with soap and water If ink gets into your eyes flush them immediately with water 6 Remove the new ink cartridge from its protective bag Next remove only the yellow tape seal from the cartridge black ink car...

Page 41: ... the tape seal from the top of the cartridge otherwise the print head may become clogged and will be unable to print Do not remove the tape seal from the bottom of the cartridge otherwise ink will leak 7 Place the ink cartridge gently into the cartridge holder with the label on the cartridge facing up Do not press down on the cartridge 8 Press the ink cartridge clamp down until it locks in place T...

Page 42: ...ng button The printer moves the print head and begins charging the ink delivery system This process takes about one minute to complete When the ink charging process is finished theprinter returns theprint head to its home position and the P power light stops flashing c Caution The P power light continues to flash while the printer performs the ink charging operation Never turn off the printer whil...

Page 43: ... or from the printer itself by using the printer s control panel buttons Using the Nozzle Check utility Note Do not use the Nozzle Check utility while printing is in progress otherwise your printout may be marred For Windows users 1 Make sure A4or Letter size paper is loaded in the sheet feeder 2 Click the Utility tab in the printer software window then click the Nozzle Check button 3 Follow the i...

Page 44: ... check page including your printer s ROM version information the ink counter code and a nozzle check pattern Here are sample printouts Good sample Print head needs to be cleaned The above sample is in black and white but the actual test prints in color CMYK If the nozzle check page does not print satisfactorily for example if any segment of the printed lines is missing there is a problem with the ...

Page 45: ...nk clean the print head only if print quality declines for example if the printout is blurry or the color is incorrect or missing Use the Nozzle Check utility to confirm that the print head needs to be cleaned This saves ink When the B black or A color ink out light is flashing or on you cannot clean the print head Replace the appropriate ink cartridge first Do not start the Head Cleaning or Nozzl...

Page 46: ...en click the Head Cleaning button 3 Follow the on screen messages Using the control panel buttons 1 Make sure that the P power light is on and that both the B black and A color ink out lights are off Note If the B black or A color ink out light is flashing or on you cannot clean the head and this operation will start the ink cartridge replacementprocedure Ifyou do not want to replacean ink cartrid...

Page 47: ...hat the head is clean and to reset the cleaning cycle If print quality hasn t improved after repeating this procedure four or five times turn the printer off and leave it alone overnight Then do the head cleaning again If the print quality still has not improved one or both of your ink cartridges may be old or damaged and may need to be replaced To replace an ink cartridge before it is empty see R...

Page 48: ...printing is in progress otherwise your printout may be marred For Windows users 1 Make sure A4 or Letter size plain paper is loaded in the sheet feeder 2 Click the Utility tab in the printer software window then click the Print Head Alignment button 3 Follow the messages on your screen to align the print head For Macintosh users 1 Make sure A4 or Letter size plain paper is loaded in the sheet feed...

Page 49: ...paper in the sheet feeder then press the E load eject button to turn this light off The printer resumes printing f S n B n A Paper Jam Paper has jammed in the printer Press the E load eject button The printer ejects the jammed paper and then resumes printing If the error is not cleared open the printer cover and remove the jammed paper Then reload paper in the sheet feeder and press the E load eje...

Page 50: ...Replace the color ink cartridge with a new one S020191 See Replacing Ink Cartridges on page 31 f P f S o B o A Carriage Error The print head carriage is obstructed by jammed paper or other foreign material and cannot return to the home position Turn off the printer Open the printer cover and remove any paper from the paper path by hand Then turn the printer back on If the error is not cleared cont...

Page 51: ...y problems If you are having print quality problems try the solutions offered here Horizontal banding Makesure the printablesideof thepaper is face up in thesheet feeder Run the Head Cleaning utility to clear any clogged ink nozzles Vertical misalignment Makesure the printablesideof thepaper is face up in thesheet feeder Run the Print Head Alignment utility Turn off the High Speed setting in your ...

Page 52: ...epaperis faceupin thesheet feeder Make sure your paper is not damaged dirty or too old Set the adjust lever to the position and make sure the Media Type setting is set correctly in your printer driver Paper feed or paper jam problems If the printer doesn t feed paper feeds multiple pages or the paper is jammed remove and reload the stack of paper then press the E load eject button Also check the f...

Page 53: ...elling Printing If the printouts are not what you expected and display incorrect or garbled characters or images you may need to cancel printing To cancel printing follow the steps below For Windows When you send a print job to the printer the Progress Meter appears on your computer screen Click the Stop button to cancel printing ...

Page 54: ... Press the P power button to turn off the printer 2 Select EPSON Monitor3 from the application menu 3 Click on the document which is printing then click the Stop icon button to cancel the print job When background printing is off 1 Press the P power button to turn off the printer 2 Hold down the command key on your keyboard and press the period key to cancel the print job ...

Page 55: ...el is on the back of the printer Printer model Brand and model of your computer Printer software version Click About in your printer driver Windows version you are using Software application s you normally use with your printer and their version number s For United Kingdom and the Republic of Ireland Users If you purchased your product in the UK or the Republic of Ireland EPSON UK LTD provides a r...

Page 56: ...SON products to be repaired within the warranty period Pre Sales Enquiry Desk Our Enquiry Desk team can be contacted by calling 0800 220546 in the UK or 1 800 409132 from the Republic of Ireland by faxing 01442 227271 in the UK or 0044 1442 227271 from the Republic of Ireland and via Email at info epson co uk They can provide the following information Pre sales information and literature on new EP...

Page 57: ...417 5090 Internet URL http www epson com au Access the EPSON Australia World Wide Web pages Worth taking your modem here for the occasional surf You can get the same information as offered on the EPSON FAXBACK and the EPSON Bulletin Board plus more Your dealer Don t forget that your dealer can often help identify and resolve problems The dealer should always be the first call for advice on problem...

Page 58: ...ormation you feel is required For Singapore Users Contact the telephone and fax numbers below For Hong Kong Users To obtain technical support as well as other after sales services users are welcome to contact EPSON Hong Kong Limited Internet home page EPSON Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information Produc...

Page 59: ...rivers You can log on to the following number for the BBS service Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers For Philippines Users To obtain technical support as well as other after sales services users are welcome to contact the EPSON Philippines Representative Office at the telephone and fax numbers below BBS 852 2827 4244 Phone ...

Page 60: ...rface Cable shielded C83602 from D SUB 25 pin computer to 36 pin Amphenol 57 Series printer Note The asterisk is a substitute for the last digit of the product number which varies by location To connect the printer to your PC or Macintosh using the USB interface Windows 98 pre installed PCs and iMac or G3 model Macintosh computers only you must first purchase an USB conversion cable c Caution Use ...

Page 61: ... A4 S041214 EPSON 360 dpi Ink Jet Paper A4 S041059 S041025 EPSON 360 dpi Ink Jet Paper Letter S041060 S041028 EPSON Photo Quality Ink Jet Paper A4 S041061 S041026 EPSON Photo Quality Ink Jet Paper Letter S041062 S041029 EPSON Photo Quality Ink Jet Paper Legal S041067 S041048 EPSON Photo Quality Ink Jet Card A6 S041054 EPSON Photo Quality Ink Jet Card 5 8 S041121 EPSON Photo Quality Ink Jet Card 8 ...

Page 62: ...etter S041064 EPSON Photo Paper A4 S041140 EPSON Photo Paper Letter S041141 EPSON Photo Paper 4 6 S041134 EPSON Photo Paper 100 150 mm S041255 EPSON Photo Paper 200 300 mm S041254 EPSON Photo Paper Cards A4 S041177 EPSON Photo Stickers 16 A6 S041144 EPSON Photo Stickers 4 A6 S041176 EPSON Panoramic Photo Paper 210 594 mm S041145 EPSON Iron On Cool Peel Transfer Paper A4 S041154 EPSON Iron On Cool ...

Page 63: ... No 1 Temasek Avenue 36 00 Millenia Tower Singapore 039192 Phone 065 33 77 911 Fax 065 33 41 185 EPSON HONG KONG LTD Rooms 4706 10 47 F China Resources Bldg 26 Harbour Road Wanchai Hong Kong Phone 2585 4300 Fax 2827 7083 EPSON TAIWAN TECHNOLOGY TRADING LTD 10F No 287 Nanking E Road Sec 3 Taipei Taiwan R O C Phone 02 717 7360 Fax 02 712 9164 EPSON ITALIA S p A V le F lli Casiraghi 427 20099 Sesto S...

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