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20

Maintaining Your NX100 Series

Maintaining Your NX100 
Series

Follow the instructions in this chapter for checking and cleaning the print head 
nozzles and replacing ink cartridges. To align the print head, if necessary, see your 
on-screen 

Epson Information Center

.

Caution: 

To keep your NX100 Series looking like new, don’t place anything on top of the cover or 
use it as a writing surface. If you need to clean the cover, use only a soft, non-abrasive 
microfiber-type cloth.

Checking the Print Head Nozzles

If your printouts are faint or have gaps in them, some of the nozzles in the print 
head may be clogged or ink may be running low in one or more of the ink 
cartridges. Follow the steps below to check the print head nozzles.

1. Load letter-size paper in the sheet feeder.

2. Turn off the NX100 Series.

3. Hold down the 

y

Stop

 button as you press the 

P

On

 button to turn the 

NX100 Series back on. Hold down both buttons until the 

P

On

 light begins 

to flash, then release the buttons.

nx_tx_100_qg.book  Page 20  Wednesday, May 21, 2008  3:20 PM

Summary of Contents for NX100 - Stylus All-In-One

Page 1: ...Epson Stylus NX100 Series Quick Guide Basic Copying Printing and Scanning Maintaining Your NX100 Series Solving Problems nx_tx_100_qg book Page 1 Wednesday May 21 2008 3 20 PM ...

Page 2: ...acintosh 13 Selecting the Correct Paper Type 17 Scanning a Photo or Document 18 Basic Scanning 18 Restoring and Correcting Photos 19 Maintaining Your NX100 Series 20 Checking the Print Head Nozzles 20 Cleaning the Print Head 21 Checking the Ink Cartridge Status 22 Replacing Ink Cartridges 23 Solving Problems 28 Checking for Software Updates 28 Error Indicators 28 Problems and Solutions 29 Where To...

Page 3: ...r computer Of course your NX100 Series can do a lot more when you connect it to your Windows or Macintosh computer For additional instructions see the on screen Epson Information Center by double clicking the icon for it on your desktop Please follow these guidelines as you read your NX100 Series instructions Warning Warnings must be followed carefully to avoid bodily injury Caution Cautions must ...

Page 4: ...extension 2 Flip the clear plastic feeder guard forward then squeeze the edge guide and slide it left 3 Insert paper glossy or printable side up short edge first against the right side and beneath the tab Load letterhead or pre printed paper top edge first Always load paper short edge first even for landscape printing nx_tx_100_qg book Page 4 Wednesday May 21 2008 3 20 PM ...

Page 5: ...ard back Note For instructions on loading envelopes see your on screen Epson Information Center Using Special Papers Epson offers a wide array of high quality papers making it easy to maximize the impact of your photos presentations and creative projects You can purchase genuine Epson ink and paper at Epson Supplies CentralSM at www epson com ink3 U S sales or www epson ca Canadian sales You can a...

Page 6: ...m Photo Paper Semi gloss Borderless 4 6 in S041982 40 Letter 8 5 11 in S041331 20 Epson Presentation Paper Matte Letter 8 5 11 in S041062 100 Legal 8 5 14 in S041067 100 Epson Premium Presentation Paper Matte Borderless 8 10 in S041467 50 Letter 8 5 11 in S041257 S042180 50 100 Epson Premium Presentation Paper Matte Double sided Letter 8 5 11 in S041568 50 Epson Photo Quality Self adhesive sheets ...

Page 7: ...orrectly on the glass and make color or black and white copies Placing the Original on the Glass 1 Open the document cover and place your original face down on the glass with the top facing into the front right corner 2 Close the cover gently so you don t move the original nx_tx_100_qg book Page 7 Wednesday May 21 2008 3 20 PM ...

Page 8: ...k and white documents or x Color Text button for color documents to start copying If you want to enlarge your document to fit on letter or A4 size paper press and hold either the x B W Text button for black and white documents or x Color Text button for color documents for three seconds If you need to cancel copying press the y Stop button Note Copies may not be exactly the same size as your origi...

Page 9: ...your original photo on the document table 3 Press the x Color Photo button to start copying The NX100 Series automatically sizes your photo to fit on the paper you loaded If you need to cancel copying press the y Stop button Note Copies may not be exactly the same size as your original photo and cropping may occur at the edges Color photo button nx_tx_100_qg book Page 9 Wednesday May 21 2008 3 20 ...

Page 10: ...pson Bright White paper 2 Place your original document on the document table 3 Press and hold the y Stop button as you press either the x B W Text button for black and white documents or x Color Text button for color documents If you need to cancel copying press the y Stop button Note Copies may not be exactly the same size as your originals B W text and color text buttons Stop button nx_tx_100_qg...

Page 11: ...ibed on the Start Here sheet Tip It s a good idea to check for updates to your NX100 Series software see page 28 for instructions Printing in Windows 1 Open a photo or document in an application 2 Open the File menu and select Print You see a window like this one 3 Make sure EPSON NX100 Series is selected then click the Preferences or Properties button If you see a Setup Printer or Options button ...

Page 12: ...ess of photos select Fix Photo 6 To reduce or remove red eye effects in photos select Fix Red Eye 7 If you want to reduce or enlarge your printout or print double sided click the Page Layout tab and select settings as necessary 8 For more printing options click the Advanced tab Note For more information about print settings click Help or see your on screen Epson Information Center 9 Click OK to sa...

Page 13: ...f the sections below for your Mac OS operating system Mac OS X 10 5 1 Open a photo or document in an application 2 Open the File menu and select Print 3 Select EPSON Stylus NX100 as the Printer setting 4 Click d to expand the Print window if necessary Cancel printing Check ink cartridge status Click to expand nx_tx_100_qg book Page 13 Wednesday May 21 2008 3 20 PM ...

Page 14: ...ings that appear on the bottom of the screen 7 Choose any other printing options you may need from the pop up menu See the on screen Epson Information Center for details Tip To reduce or remove red eye effects in photos choose Extension Settings from the pop up menu and select Fix Red Eye 8 Click Print Page setup options Pop up menu Select your paper type see page 17 Select higher quality or faste...

Page 15: ...ent in an application 2 Select Page Setup from the File menu Select the following settings For borderless printing choose a Sheet Feeder Borderless option in the Paper Size list for your paper size 3 Click OK to close the Page Setup window Cancel printing Print job Pause or resume printing Select your printer Select your Paper Size Select your document or image orientation nx_tx_100_qg book Page 1...

Page 16: ...settings click the button 6 Click the Advanced button to change additional settings Note For more information on advanced settings click 7 Choose any other printing options you may need from the pop up menu See your on screen Epson Information Center for details 8 Click Print Select Print Settings Select your printer Select your paper type see page 17 Select Color or Black Ink Only Select higher q...

Page 17: ...ain paper Epson Bright White Paper Epson Presentation Paper Matte Plain Paper Bright White Paper Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy Epson Premium Photo Paper Semi gloss Premium Photo Paper Semi Gloss Epson Premium Presentation Paper Matte Epson Premium Presen...

Page 18: ... on screen Epson Information Center Basic Scanning You can scan from any TWAIN compliant application using Epson Scan Or you can start Epson Scan directly from your computer and save your image to a file 1 Open the document cover and place your original face down on the glass in the front right corner as shown on page 7 2 Close the cover gently so you don t move the original 3 Do one of the follow...

Page 19: ...y transform a faded dusty or badly exposed color photo into one with true to life color and sharpness as you scan Use the Color Restoration and Dust Removal options in Epson Scan s Full Auto Mode In Home and Professional Mode you can also select Backlight Correction to remove shadows from images with too much background light Note For more information see your on screen Epson Information Center Yo...

Page 20: ...over use only a soft non abrasive microfiber type cloth Checking the Print Head Nozzles If your printouts are faint or have gaps in them some of the nozzles in the print head may be clogged or ink may be running low in one or more of the ink cartridges Follow the steps below to check the print head nozzles 1 Load letter size paper in the sheet feeder 2 Turn off the NX100 Series 3 Hold down the y S...

Page 21: ...start the cleaning cycle which lasts around one minute Caution Never turn off the NX100 Series during head cleaning or you may damage it 3 When the P On light stops flashing run a nozzle check as described on page 20 to verify that the print head is clean 4 If there are still gaps or lines or the test patterns are faint run another cleaning cycle and check the nozzles again Note If you don t see a...

Page 22: ...hese Epson offers the first time you try to print when ink is low Click Accept or Decline Note To disable checking for ink offers or updates from Epson see the instructions in your on screen Epson Information Center Tip If a cartridge is more than six months old print quality may decline If necessary try cleaning the print head see page 21 If printouts still do not look their best you may need to ...

Page 23: ... cool dark place If cartridges have been exposed to cold temperatures allow them to warm up to room temperature for at least 3 hours before using them Replacing Ink Cartridges Make sure you have a new ink cartridge before you begin You must install new cartridges immediately after removing the old ones Caution Do not open ink cartridge packages until you are ready to install the ink Cartridges are...

Page 24: ...or expended Caution Do not move the print head by hand this may damage your NX100 Series Always press the y Stop button to move it 4 Press the y Stop button again If another cartridge is low or expended it moves to the _ position Press the y Stop button again to see if any more cartridges are low or expended If no other cartridges are low or expended the print head moves to the replacement positio...

Page 25: ...ning If ink gets on your hands wash them thoroughly with soap and water If ink gets into your eyes flush them immediately with water Keep ink cartridges out of the reach of children 6 Before you open the new cartridge package shake it four or five times Then remove it from the package Caution Do not touch the green chip on the front of the cartridge This can damage the ink cartridge nx_tx_100_qg b...

Page 26: ...any other labels or seals or ink may leak 8 Insert the new ink cartridge into the holder and push it down until it clicks into place 9 Once you replace all the cartridges that need replacing lift the scanner slightly release its support and lower the scanner nx_tx_100_qg book Page 26 Wednesday May 21 2008 3 20 PM ...

Page 27: ...s charging or you ll waste ink If the B ink light flashes press the y Stop button and press down all the cartridges securely Note If you replaced a cartridge while copying a document or photo cancel printing and make sure your original is still placed correctly on the document table Then copy your original again If you remove a low or expended ink cartridge you cannot reinstall and use the cartrid...

Page 28: ...t Software or visit Epson s support website at epson com support U S or epson ca Canada With Windows you can select Driver Update on the Maintenance tab in the printer settings window You can also click or Start select All Programs or Programs select EPSON select EPSON NX100 Series and click Driver Update Error Indicators Light status Problem and Solution P On light slowly flashing No other lights...

Page 29: ... determine which cartridges are affected see page 22 B ink light on One or more ink cartridges are expended incorrectly installed or cannot be used with the printer If an ink cartridge is likely to be expended you must replace the cartridge to be able to print If you just replaced a cartridge and the light is still on the cartridge is not installed correctly Press the y Stop button to move the car...

Page 30: ...roblems with the copy or print quality try these solutions Make sure the document is placed flat against the document table glass and the NX100 Series is not tilted or placed on an uneven surface Load the paper printable side up usually the whiter brighter or glossy side Make sure your paper isn t damp or curled Use a support sheet with special paper or load your paper one sheet at a time Remove s...

Page 31: ...p Epson Technical Support Internet Support Visit Epson s support website at epson com support and select your product for solutions to common problems You can download drivers and documentation get FAQs and troubleshooting advice or e mail Epson with your questions Speak to a Support Representative Before you call Epson for support please have the following information ready Product name Epson Sty...

Page 32: ...Supplies and Accessories You can purchase genuine Epson ink and paper at Epson Supplies Central at www epson com ink3 U S sales or www epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 nx_tx_100_qg book Page 32 Wednesday May 21 2008 3 20 PM ...

Page 33: ...hes on and off or on an outlet controlled by a wall switch or timer Do not let the power cord become damaged or frayed If you use an extension cord with the NX100 Series make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord s ampere rating Also make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall ...

Page 34: ...r transporting the NX100 Series do not tilt it stand it on its side or turn it upside down otherwise ink may leak from the cartridges Ink Cartridge Safety Keep ink cartridges out of the reach of children and do not drink the ink Be careful when you handle used ink cartridges there may be ink remaining around the ink supply port If ink gets on your skin wash it off with soap and water If it gets in...

Page 35: ...t or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certification of this dev...

Page 36: ...e Each product marketed is identical to the representative unit tested and found to be compliant with the standards Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted due to quantity production and testing on a statistical basis as required by 47CFR 2 909 Operation is subject to the following two conditions 1 this device may not ...

Page 37: ...ervice center where the printer will be repaired and sent back to you You are responsible for packing the printer and for all costs to and from the Epson authorized service center When warranty service involves the exchange of the printer or a part the item replaced becomes Epson property The replacement printer or part may be new or refurbished to the Epson standard of quality and at Epson s opti...

Page 38: ...TIAL DAMAGES RESULTING FROM THE USE OR INABILITY TO USE THE EPSON PRODUCT WHETHER RESULTING FROM BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY IN NO EVENT SHALL EPSON OR ITS AFFILIATES BE LIABLE FOR DAMAGES OF ANY KIND IN EXCESS OF THE ORIGINAL RETAIL PURCHASE PRICE OF THE PRODUCT In Canada warranties include both warranties and conditions Some jurisdictions do not allow limitations on how long an ...

Page 39: ...le for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product While some countries laws permit limited copy...

Page 40: ...CPD 25632 Printed in XXXXXX nx_tx_100_qg book Page 40 Wednesday May 21 2008 3 20 PM ...

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