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• Check the lens for condensation.
Note:
To avoid condensation on the lens after bringing the projector in from a cold environment, let the
projector warm up to room temperature before using it.
• Verify that the throw distance from the projector to your projection surface meets the specifications in
the
Installation Guide
included with your mount.
• If you are projecting from a computer, adjust the computer's resolution to match the projector's native
resolution, if possible.
Parent topic:
Solving Image or Sound Problems
Related references
Image Quality Settings - Image Menu
Input Signal Settings - Signal Menu
Related tasks
Focusing the Image Using the Focus Buttons
Solutions When the Image Brightness or Colors are Incorrect
If the projected image is too dark or light, or the colors are incorrect, try the following solutions:
• Check your video source settings.
• Make sure the SD card is inserted correctly.
• Adjust the available settings on the Image menu for the current input source, such as
Brightness
,
Contrast
,
Tint
,
Advanced
, and
Color Saturation
.
• Make sure all the cables are securely connected to the projector and your video device. If you
connected long cables, try connecting shorter cables.
• Make sure the
Brightness Settings
options in the Settings menu are set correctly.
• Position the projector close enough to the screen.
Parent topic:
Solving Image or Sound Problems
Related references
Image Quality Settings - Image Menu
Input Signal Settings - Signal Menu
Related tasks