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Epson L655, User Manual

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Epson L655 User Manual Download Page 238

Solving Paper Problems

Check these sections if you have problems using paper with your product.

Paper Feeding Problems
Paper Jam Problems Inside the Product
Paper Jam Problems in the Paper Cassette
Paper Jam Problems in the Duplexer (Rear Cover)
Document Jams in the Automatic Document Feeder
Paper Ejection Problems

Parent topic:

Solving Problems

Paper Feeding Problems

If you have problems feeding paper, try these solutions:

• If paper does not feed for printing, remove it. Then reload it in the sheet feeder against the right side

and beneath the tab. Slide the edge guide against the edge of the paper, making sure that the paper
stack is not above the arrow mark on the edge guide.

• If multiple pages feed at once, remove the paper, fan the edges to separate the sheets, and reload it.

• If paper jams when you load only one or two sheets, try loading more sheets at a time. Do not load

more than the recommended number of sheets.

• If paper jams when you print on both sides of the paper, try loading fewer sheets.

• Make sure your paper meets the specifications for your product.

• For best results, follow these guidelines:

• Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick.

• Load paper in the sheet feeder printable side up.

• Follow any special loading instructions that came with the paper.

Parent topic:

Solving Paper Problems

Related references

Paper Jam Problems Inside the Product
Paper Jam Problems in the Paper Cassette
Paper Jam Problems in the Duplexer (Rear Cover)
Document Jams in the Automatic Document Feeder
Paper Loading Capacity

238

Summary of Contents for L655

Page 1: ...L655 L656 User s Guide ...

Page 2: ......

Page 3: ...k 24 Using Eco Mode and Other Power Saving Settings 24 Changing the Eco Settings 25 Changing the Sleep Timer Settings 25 Changing the Power Off Timer Settings 26 Epson Connect Solutions for Smartphones Tablets and More 27 Using Epson Email Print 27 Using the Epson iPrint Mobile App 28 Using Epson Remote Print 28 Using Epson Scan to Cloud 29 Using AirPrint 29 Using Google Cloud Print 30 Setting Up ...

Page 4: ...he Cassette 44 Paper Loading Capacity 50 Available Epson Papers 51 Paper or Media Type Settings Product Software 52 Selecting the Paper Settings Control Panel 52 Paper Type Settings Control Panel 53 Paper Source Settings 53 Selecting Universal Print Settings 54 Universal Print Settings Options 55 Placing Originals on the Product 57 Placing Originals on the Scanner Glass 57 Placing Originals in the...

Page 5: ...t Settings Windows 82 Changing the Language of the Printer Software Screens 83 Changing Automatic Update Options 84 Printing with OS X 85 Selecting Basic Print Settings OS X 86 Print Quality Options OS X 90 Print Options OS X 90 Selecting Page Setup Settings OS X 90 Selecting Print Layout Options OS X 91 Selecting Double sided Printing Settings OS X 92 Double sided Printing Options and Adjustments...

Page 6: ...lecting a Scan Size Home Mode 120 Scanning in Professional Mode 123 Available Document Source Settings Professional Mode 126 Available Image Types Professional Mode 126 Selecting a Scan Area Professional Mode 126 Available Image Adjustments Professional Mode 129 Selecting a Scan Size Professional Mode 131 Image Preview Guidelines 134 Scan Resolution Guidelines 134 Selecting Scan File Settings 136 ...

Page 7: ...Utility OS X 161 Setting Up Contacts and Contact Groups 162 Setting Up Contacts Using the Product Control Panel 163 Creating a Contact 163 Editing or Deleting a Contact 165 Creating a Contact Group 166 Editing or Deleting a Group 168 Setting Up Speed Group Dial Lists Using the Fax Utility Windows 170 Setting Up Speed Group Dial Lists Using the Fax Utility OS X 173 Sending Faxes 175 Sending Faxes f...

Page 8: ...ozzles Using the Product Control Panel 202 Checking the Nozzles Using a Computer Utility 204 Print Head Cleaning 206 Cleaning the Print Head Using the Product Control Panel 207 Cleaning the Print Head Using a Computer Utility 208 Power Ink Flushing 211 Flushing the Ink Using a Computer Utility 211 Print Head Alignment 212 Aligning the Print Head Using the Product Control Panel 213 Aligning the Pri...

Page 9: ...oes Not Appear in OS X Printer Window 235 Cannot Scan Over a Network 236 Solving Copying Problems 237 Product Makes Noise But Nothing Copies 237 Product Makes Noise When It Sits for a While 237 Solving Paper Problems 238 Paper Feeding Problems 238 Paper Jam Problems Inside the Product 239 Paper Jam Problems in the Paper Cassette 240 Paper Jam Problems in the Duplexer Rear Cover 242 Document Jams i...

Page 10: ...ine of Dots Appears in All Scanned Images 263 Straight Lines in an Image Appear Crooked 263 Image is Distorted or Blurry 263 Image Colors are Patchy at the Edges 264 Image is Too Dark 264 Back of Original Image Appears in Scanned Image 264 Ripple Patterns Appear in an Image 264 Image is Scanned Upside Down 265 Scanned Image Colors Do Not Match Original Colors 265 Scan Area is Not Adjustable in Thu...

Page 11: ... 277 Fax Specifications 278 Dimension Specifications 279 Electrical Specifications 279 Environmental Specifications 279 Interface Specifications 280 Network Interface Specifications 280 Safety and Approvals Specifications 281 Notices 282 FCC Compliance Statement 282 Trademarks 284 Copyright Notice 285 A Note Concerning Responsible Use of Copyrighted Materials 286 Default Delay Times for Power Mana...

Page 12: ......

Page 13: ...L655 L656 User s Guide Welcome to the L655 L656 User s Guide For a printable PDF copy of this guide click here 13 ...

Page 14: ... directly measure the ink levels in the tanks instead it estimates the amount of ink remaining by internally monitoring ink usage The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions Visually check the ink levels in the product s ink tanks to confirm the actual ink levels Continued use of the product when the ink is expended co...

Page 15: ...blets and More Using AirPrint Using Google Cloud Print Using the Mopria Print Service Using the Control Panel See these sections to learn about the control panel and select control panel settings Control Panel Buttons and Lights Entering Characters on the LCD Screen Changing LCD Screen Language Turning Off Control Panel Sounds Adjusting the Screen Contrast Parent topic Product Basics Control Panel...

Page 16: ...ontrol Panel Status Icons Status icons may be displayed on the LCD screen depending on the product s status Icons Description Originals are detected in the ADF Automatic Document Feeder No Ethernet connection Ethernet connection has been established Wi Fi network error has occurred or the product is searching for a connection Wi Fi connection has been established the number of bars indicates the c...

Page 17: ...rds and other settings To enter letters or symbols press the buttons on the numeric keypad repeatedly to scroll through characters To enter numbers or change the case of letters press the up or down arrow button To delete the previous character press the left arrow button To enter a space press the right arrow button Parent topic Using the Control Panel Changing LCD Screen Language You can change ...

Page 18: ...buttons on the control panel 1 Press the up or down arrow button select Setup and press the OK button 2 Press the down arrow button select Common Settings and press the OK button 3 Select Sound and press the OK button 4 Select Button Press and press the OK button 5 Press the down arrow button until the sound is turned off then press the OK button 6 Press the home button to exit Parent topic Using ...

Page 19: ... button 4 Press the up or down arrow button to adjust the screen contrast 5 Press the OK button 6 Press the home button to exit Parent topic Using the Control Panel Product Parts Locations See these sections to identify the parts on your product Product Parts Top and Front Product Parts Inside Product Parts Back Parent topic Product Basics 19 ...

Page 20: ...Product Parts Top and Front 1 ADF Automatic Document Feeder cover 2 ADF input tray 3 ADF edge guide 4 ADF output tray 5 Paper cassette 20 ...

Page 21: ...1 Print head 2 Output tray 3 Edge guides 4 Paper cassette 21 ...

Page 22: ...1 Document cover 2 Scanner glass 3 Control panel Parent topic Product Parts Locations 22 ...

Page 23: ...Product Parts Inside 1 Scanner unit 2 Ink tank unit 3 Ink tanks Parent topic Product Parts Locations 23 ...

Page 24: ...ower Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time You can make the time period shorter and select other options to save energy and resources Changing the Eco Settings Changing the Sleep Timer Settings Changing the Power Off Timer Settings Parent topic Product Basics 24 ...

Page 25: ...row button to select Yes 4 Change the settings as necessary 5 Press the OK button to exit You see the icon in the corner of the LCD screen to indicate that Eco settings are enabled Parent topic Using Eco Mode and Other Power Saving Settings Changing the Sleep Timer Settings You can adjust the time period before your product enters sleep mode and turns off the LCD screen Note The Sleep Timer settin...

Page 26: ...ve the cursor as necessary 6 Press the OK button Parent topic Using Eco Mode and Other Power Saving Settings Changing the Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the down a...

Page 27: ...pson Remote Print Using Epson Scan to Cloud Parent topic Product Basics Related tasks Using AirPrint Using Google Cloud Print Using the Mopria Print Service Using Epson Email Print With Epson Email Print you can print from any device that can send email such as your smartphone tablet or laptop Just activate your product s unique email address When you want to print attach a PDF Microsoft Office do...

Page 28: ...e Play 4 Connect your mobile device to the same wireless network that your product is using 5 Print from your mobile device to your Epson product Parent topic Epson Connect Solutions for Smartphones Tablets and More Related topics Wi Fi or Wired Networking Using Epson Remote Print With Epson Remote Print software you can print to an Epson Email enabled product anywhere in the world 1 Set up your p...

Page 29: ... for Scan to Cloud 5 Click Add then follow the instructions on the screen to create your destination list 6 When you re ready to scan select the setting for the Scan to Cloud service on your product control panel Parent topic Epson Connect Solutions for Smartphones Tablets and More Related tasks Starting a Scan Using the Product Control Panel Related topics Wi Fi or Wired Networking Using AirPrint...

Page 30: ...nnect your device to the same network that your Epson product is using 2 Print a network status sheet 3 Locate your product s IP address on the network status sheet 4 Enter the IP address into the address bar of a web browser 5 Select the Google Cloud Print Services option Note If you don t see the Google Cloud Print Services option turn your product off and back on If the option still doesn t app...

Page 31: ...network printing See the link below Note Make sure your Epson product is connected to your wireless network before starting the Google Cloud Print setup 1 Turn on your Chromebook and connect it to the same wireless network as your product Note See your Chromebook s documentation for details on connecting to a network 2 Do one of the following Click Add to Cloud Print in the notification that appea...

Page 32: ...nformation on using Google Cloud Print visit Epson Support Parent topic Using Google Cloud Print Related topics Wi Fi or Wired Networking Using the Mopria Print Service You can use the Mopria Print Service to print from your Android phone or tablet Android v4 4 or later to your Epson product or any Mopria certified product from other manufacturers You can download the Mopria Print Service from Goo...

Page 33: ...up WPS Printing a Network Status Sheet Changing or Updating Network Connections Wi Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point The wireless router or access point can be connected to your computer over a wireless or wired network 1 Epson product 2 Wireless router or access point 33 ...

Page 34: ...installer program guides you through network setup Note Breakdown or repair of this product may cause loss of fax and network data and settings Epson is not responsible for backing up or recovering data and settings during or after the warranty period We recommend that you make your own backup or print out your fax and network data and settings 1 Press the up or down arrow button select Wi Fi Setu...

Page 35: ...when you finish entering your password 6 Confirm the displayed network settings and press the OK button to save them Note If you need to change a setting press the back button 7 If you want to print a network setup report press one of the Iniciar buttons Otherwise press the OK button If the network connection is successful the Wi Fi icon appears in the upper right corner of the LCD screen Note If ...

Page 36: ...vices When operating in this mode your product displays an AP connection symbol on the LCD screen Peer to peer mode The product communicates one to one with another Wi Fi Direct capable device When operating in this mode your product displays a Direct or D connection symbol on the LCD screen To disconnect a peer to peer mode connection release the connection to your product from your computer or o...

Page 37: ... OK button You see this screen 2 Press the down arrow button select Wi Fi Direct Setup and press the OK button 3 Press the down arrow button select Connection Setup and press the OK button 4 Press the down arrow button select Change Password and press the OK button 5 Press the up arrow button to select Yes Note If you have already connected devices or computers to your product via Wi Fi Direct the...

Page 38: ...ers or change the case of letters press the up or down arrow button To delete the previous character press the left arrow button 7 Press the OK button when you re finished entering your password You see this screen 8 Press the OK button to view the SSID Wi Fi network name and password 9 Use your computer or wireless device to select the Wi Fi network name SSID displayed on the LCD screen and enter...

Page 39: ...te To check if your router is WPS enabled look for a button labeled WPS on your router or access point If there is no hardware button there may be a virtual WPS button in the software for the device Check your network product documentation for details Using WPS to Connect to a Network Parent topic Wi Fi or Wired Networking Using WPS to Connect to a Network If you have a WPS enabled wireless router...

Page 40: ...heet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network 1 Press the up or down arrow button select Setup and press the OK button You see this screen 2 Press the down arrow button select Network Settings and press the OK button 3 Press the down arrow button select Network Status and press the OK button 4 Press the down ...

Page 41: ...g Utility You can select your product s network settings and confirm its operating status using a web browser You do this by accessing your product s built in Web Config utility from a computer or other device that is connected to the same network as your product 1 Print a network status sheet 2 Locate the IP address for your product that is listed on the network status sheet 3 On a computer or ot...

Page 42: ...5 Download and install your product software from the Epson website 6 Follow the on screen instructions to install the software 7 When you see the Select Your Connection screen select Wired network connection 8 If you see a Select Setup Option screen select Set up printer for the first time 9 Continue following the rest of the on screen instructions Parent topic Changing or Updating Network Connec...

Page 43: ...k connection type or need to solve a problem with your network connection Note Before disabling Wi Fi features make a note of your product s SSID network name and password and any network settings selected for the Epson Connect services you may use 1 Press the up or down arrow button select Wi Fi Setup and press the OK button You see this screen 2 Press the down arrow button select Disable Wi Fi a...

Page 44: ...the Cassette Paper Loading Capacity Available Epson Papers Paper or Media Type Settings Product Software Selecting the Paper Settings Control Panel Loading Paper in the Cassette You can print documents on a variety of paper types and sizes 1 Close the paper stopper and output tray if necessary 44 ...

Page 45: ...2 Pull out the paper cassette 3 Slide the edge guides outward Note If you are using legal size paper or larger press the button and extend the paper cassette 45 ...

Page 46: ...4 Slide the edge guide to your paper size 5 Do one of the following Insert paper in the cassette with the glossy or printable side facedown 46 ...

Page 47: ...left as shown Load a sheet of loose leaf or other paper with holes as shown Note Do not select automatic 2 sided printing for this type of paper Note Make sure the paper is loaded against the front edge guide and not sticking out from the rear end of the cassette 47 ...

Page 48: ...er fits under the tabs on the edge guides 7 Keep the cassette flat as you insert it Note The paper may slide forward slightly as you insert the cassette This is normal 8 If prompted by the product s LCD screen select the size and type of the paper you loaded and press the OK button 48 ...

Page 49: ...ake sure the paper is under the tabs on the edge guides and not sticking out from the rear end of the cassette If you have trouble loading a stack of envelopes press each envelope flat before loading it or load one envelope at a time If print quality declines when printing multiple envelopes try loading one envelope at a time Load letterhead or pre printed paper top edge first Check the paper pack...

Page 50: ... Epson Premium Photo Letter 8 5 11 inches 20 sheets Paper Glossy 216 279 mm 8 10 inches 203 254 mm 5 7 inches 127 178 mm 4 6 inches 102 152 mm Epson Presentation Paper Letter 8 5 11 inches 80 sheets Matte 216 279 mm Epson Premium Letter 8 5 11 inches 20 sheets Presentation Paper Matte 216 279 mm 8 10 inches 203 254 mm Envelopes No 10 4 1 9 5 inches 10 envelopes 105 241 mm You can print 2 sided pri...

Page 51: ...Presentation Paper 8 10 inches S041467 50 Matte 203 254 mm Letter 8 5 11 inches S041257 50 216 279 mm S042180 100 Epson Presentation Paper Matte Letter 8 5 11 inches S041062 100 216 279 mm Legal 8 5 14 inches S041067 100 216 356 mm Epson High Quality Ink Jet Paper A4 8 3 11 7 inches S041117 100 210 297 mm Letter 8 5 11 inches S041111 100 216 279 mm Epson Premium Photo Paper Glossy 4 6 inches S0418...

Page 52: ...resentation Paper Matte Epson High Quality Ink Jet Paper Epson Premium Presentation Paper Matte Envelope Envelope Parent topic Loading Paper Selecting the Paper Settings Control Panel You can change the default paper size and paper type using the control panel on the product 1 Press the up or down arrow button select Setup and press the OK button You see this screen 2 Select Paper Setup and press ...

Page 53: ...e Settings Control Panel Paper Source Settings Selecting Universal Print Settings Parent topic Loading Paper Paper Type Settings Control Panel For this paper Select this Paper Type setting Plain paper Plain Paper Epson Bright White Paper Epson Premium Photo Paper Glossy Prem Glossy Epson Presentation Paper Matte Prem Matte Epson High Quality Ink Jet Paper Epson Premium Presentation Paper Matte Env...

Page 54: ...o display an error message when the paper size and type settings for each paper source and the copy print Paper Type Notice settings in each mode do not match Parent topic Selecting the Paper Settings Control Panel Selecting Universal Print Settings You can change the default universal print settings using the product control panel 1 Press the up or down arrow buttons select Setup and press the OK...

Page 55: ...Print Available Description Settings option settings Top Offset Adjusts the top or left margin Left Offset Top Offset in Back Adjusts the top or left margin of the back page when performing double sided printing Left Offset in Back Check Paper Width On Select On to check the paper width before printing This prevents printing beyond the edges of the paper when the Off paper size settings are wrong ...

Page 56: ...Universal Print Available Description Settings option settings Skip Blank Page On Select On to skip blank pages automatically Off Parent topic Selecting Universal Print Settings 56 ...

Page 57: ...of your product or use its cover as a writing surface to avoid damaging it Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm 1 Open the document cover 57 ...

Page 58: ...ner glass If you are scanning in Full Auto mode or using thumbnail preview in another mode in Epson Scan the edges of your original may be cropped by about 0 2 inch 4 5 mm from the top and side edges Manually position your original away from the edges to prevent cropping 3 Close the document cover gently to keep your original in place Note If originals are placed on the scanner glass and loaded in...

Page 59: ...riginals meet the Automatic Document Feeder specifications before loading them Caution Make sure your originals are not creased or folded and do not contain holes staples tape or other materials that could obstruct the feeder 1 Slide the ADF edge guide outward 2 Fan your stack of originals and tap them gently on a flat surface to even the edges 59 ...

Page 60: ...pears 4 Slide the ADF edge guide against the originals but not too tightly Note If originals are placed on the scanner glass and loaded in the ADF at the same time the originals loaded in the ADF are processed first Parent topic Placing Originals on the Product Related topics Copying Scanning 60 ...

Page 61: ...Faxing 61 ...

Page 62: ...ypes of paper including Epson special papers 1 Place your original document or photo on the scanner glass or place multi page documents in the ADF 2 Load the paper you want to print on 3 Press the down arrow button select Copy and press the OK button You see a screen like this 4 To print more than one copy enter the number of copies using the number keys or press the up or down arrow button 5 Pres...

Page 63: ...nches 216 279 mm Legal 8 5 14 inches 216 356 mm ADF only A4 8 3 11 7 inches 210 297 mm Parent topic Copying Copying Options Select the copying options you want to use for your copies Note Not all options or settings may be available depending on other copying settings Copying option Available settings Description Layout With Border Leaves a small margin around the image or document 2 up Copies mul...

Page 64: ... legal size to letter size 2 Sided Off Uses the duplexer to make 2 sided copies 1 2 Sided Document Portrait Specifies the orientation of your originals Orientation Landscape Quality Text Specifies the document type of your originals and selects the quality of your copies Text Best Text Image Text Image Best Density Varying levels Adjusts the lightness or darkness of copies Note Remove the original...

Page 65: ...nt with your product using any Windows application as described in these sections Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Options Windows Selecting a Printing Preset Windows Selecting Extended Settings Windows Printing Your Document or Photo Windows Selecting Default Print Settings Windows Changing Automatic Upda...

Page 66: ... to view your print settings You see the Main tab of your printer settings window 4 Select the size of the paper you loaded as the Document Size setting Note You can also select the User Defined setting to create a custom paper size 5 Select the orientation of your document Note If you are printing an envelope select Landscape 66 ...

Page 67: ... copies and arrange their print order select the Copies options 12 To reduce noise during printing when you select Plain Paper Bright White Paper select Quiet Mode printing will be slower 13 To preview your job before printing select Print Preview 14 To save your print job as a project that can be modified and combined with other print jobs select Job Arranger Lite Print Quality Options Windows Mu...

Page 68: ... to create a larger poster Click the Settings button to select image layout and guideline options Parent topic Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows You can print on both sides of the paper by selecting one of the 2 Sided Printing options on the Main tab Note Some options may be pre selected or unavailable depending on other settings you have chose...

Page 69: ...t the other side recommended for paper types that do not support automatic duplexing Manual Short edge binding to print your double sided print job by printing one side and prompting you to flip the paper over on the short edge to print the other side recommended for paper types that do not support automatic duplexing 2 Click the Settings button 69 ...

Page 70: ...You see this window 3 Select the double sided printing options you want to use 4 Click OK to return to the Main tab 5 Click the Print Density button 70 ...

Page 71: ...ble sided document to test the selected settings 10 Follow any instructions displayed on the screen during printing Double sided Printing Options Windows Parent topic Printing with Windows Related tasks Selecting Basic Print Settings Windows Double sided Printing Options Windows You can select any of the available options on the 2 Sided Printing Settings window to set up your double sided print jo...

Page 72: ...Create Folded Booklet Options Select the Booklet checkbox and a binding option to print double sided pages as a booklet Parent topic Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Options Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab 72 ...

Page 73: ...ly adjust the color correction settings or turn off color management in your printer software Select Image Options to access additional settings for improving printed images Note You can also select Color Universal Print settings 3 To add the following features click the Watermark Features button Anti Copy Pattern adds a watermark that only appears when your printout is copied Watermark adds a vis...

Page 74: ...ones Depending on the selected color mode you can also adjust the midtone density using the Gamma setting Fix Photo Improves the color contrast and sharpness of flawed photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intenti...

Page 75: ...crease readability Emphasize Thin Lines Adjusts the weight of printed lines to increase visibility Edge Smoothing Smooths jagged edges in low resolution images such as screen captures or images from the Web Fix Red Eye Reduces or removes red eye in photos Print Text in Black Prints colored text in black For Color Text Prints colored text on a background pattern or underlined For Color Graphs and I...

Page 76: ... or footers when you print The items are available to print at the top or bottom of your pages in either the left right or center of the page Note These settings are not saved with your document You can select to print the following information User Name Computer Name Date Date Time Collate Number copy number Note The user name computer name date and time come from the Windows Control Panel on you...

Page 77: ...on groups of print settings you can select a printing preset on the Main or More Options tab Note You can create your own preset by clicking the Add Remove Presets button 1 Click the Main or More Options tab You see the available Printing Presets on the left 77 ...

Page 78: ... presets 4 To choose a preset for printing select it 5 Click OK Parent topic Printing with Windows Selecting Extended Settings Windows You can select additional settings that apply to all the print jobs you send to your product 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings 3 Click the Maintenance tab You see the maintenance options 7...

Page 79: ...Settings Windows You can select from these settings on the Extended Settings window Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues Separator Page Before each document prints a separator page containing the title user date and time Always Spool RAW Datatype Increases print speed and may solve other printing problems Page Rendering Mode Increases...

Page 80: ...attern Allow Applications to Perform ICM Color Matching Allows applications to perform ICM color matching Always Use the Driver s Paper Source Setting Prints using the paper source setting in the printer driver rather than the setting in your application Output 1 page documents facedown in 2 Sided mode Outputs single sided pages in a 2 sided print job facedown instead of faceup Parent topic Select...

Page 81: ...You see your application s Print window such as this one 2 Click OK or Print to start printing Checking Print Status Windows Parent topic Printing with Windows 81 ...

Page 82: ...To see print jobs lined up for printing click Print Queue Parent topic Printing Your Document or Photo Windows Selecting Default Print Settings Windows When you change your print settings in a program the changes apply only while you are printing in that program session If you want to change the print settings you use in all your Windows programs you can select new default print settings 82 ...

Page 83: ...ck OK These settings are now the defaults selected for printing You can still change them as needed for printing in any program session Changing the Language of the Printer Software Screens Parent topic Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens 1 Access the Windows Desktop and right click the...

Page 84: ... to close the printer software window The printer software screens appear in the language you selected the next time you access them Parent topic Selecting Default Print Settings Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software You can change how often the software checks for updates or disable this feature 84 ...

Page 85: ...ver option 4 Click OK to exit Note If you choose to disable the automatic update feature you can check for updates manually Parent topic Printing with Windows Printing with OS X You can print with your product using any OS X printing program as described in these sections Note If you have an Internet connection it is a good idea to check for updates to your product software on Epson s support webs...

Page 86: ... settings for the document or photo you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product as the Printer setting 4 If necessary click the arrow next to the Printer settin...

Page 87: ... The print window may look different depending on the version of OS X and the application you are using 5 Select the Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing 87 ...

Page 88: ...t window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 7 Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Print Settings from the pop up menu 88 ...

Page 89: ...per type settings list for details 10 Select the Print Quality setting you want to use 11 Select any of the available print options Print Quality Options OS X Print Options OS X Parent topic Printing with OS X Related references Paper or Media Type Settings Product Software Related tasks Selecting Page Setup Settings OS X Printing Your Document or Photo OS X 89 ...

Page 90: ...ty and print speed Quality For text and graphics with increased quality and print speed Parent topic Selecting Basic Print Settings OS X Print Options OS X You can select any of the print options to customize your print Some options may be unavailable depending on other settings you have chosen Grayscale Prints text and graphics in black or shades of gray Mirror Image Lets you flip the printed ima...

Page 91: ... enlarge the size of the printed image by selecting Paper Handling from the pop up menu and selecting a scaling option Parent topic Printing with OS X Selecting Print Layout Options OS X You can select a variety of layout options for your document or photo by selecting Layout from the pop up menu on the print window To print multiple pages on one sheet of paper select the number of pages in the Pa...

Page 92: ... print on both sides of the paper by selecting Two sided Printing Settings from the pop up menu on the print window Note Some options may be pre selected or unavailable depending on other settings you have chosen or if you are accessing the product over a network This screen may be different depending on the version of OS X you are using 1 Select one of the Two sided Printing options 92 ...

Page 93: ...he selected settings 5 Follow any instructions displayed on the screen during printing Double sided Printing Options and Adjustments OS X Parent topic Printing with OS X Double sided Printing Options and Adjustments OS X You can select any of the available options in the Two sided Printing Settings or Output Settings pop up menu to set up your double sided print job Two sided Printing Options Long...

Page 94: ...Printing Settings OS X Sizing Printed Images OS X You can adjust print order and the size of the image as you print it by selecting Paper Handling from the pop up menu on the Print window To print only selected pages in a multi page document select an option from the Pages to Print pop up menu To adjust the order in which pages are printed select an option from the Page Order pop up menu To scale ...

Page 95: ...t Color Matching from the pop up menu in the print window 2 Select one of the available options 3 Select Color Options from the pop up menu in the print window Note The available settings on the Color Options menu depend on the option you selected on the Color Matching menu 4 Select one of the available options Color Matching and Color Options OS X Parent topic Printing with OS X 95 ...

Page 96: ...eye in photos Depending on the selected color mode you can also adjust the midtone density using the Gamma setting Fix Photo Improves the color contrast and sharpness of flawed photos Click the arrow next to Advanced Settings and select the Fix Red Eye setting to reduce or remove red eye in photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces...

Page 97: ...y of the available printing preferences 5 Click OK Printing Preferences OS X Parent topic Printing with OS X Printing Preferences OS X You can select from these settings on the Options or Driver tab Skip Blank Page Ensures that your product does not print pages that contain no text or images Quiet Mode Lessens noise during printing when you select Plain Paper Bright White Paper as the paper Type o...

Page 98: ...o communicate with the computer Do not change the default setting unless you experience issues when using a shared printing pool Parent topic Selecting Printing Preferences OS X Printing Your Document or Photo OS X Once you have selected your print settings you are ready to print Click Print at the bottom of the print window Checking Print Status OS X Parent topic Printing with OS X Related tasks ...

Page 99: ...ng options as necessary To cancel printing click the print job and click or Delete To pause a print job click the print job and click or Hold To resume a print job click the paused print job and click or Resume To pause printing for all queued print jobs click Pause or Pause Printer To display other printer information click Settings Parent topic Printing Your Document or Photo OS X Cancelling Pri...

Page 100: ...pic Scanning Related topics Placing Originals on the Product Starting a Scan Using the Product Control Panel You can scan an image using your product s control panel buttons Your product automatically selects suitable default scan settings but you can view or change them as necessary 1 Make sure you installed the product software and connected the product to your computer or network Note Restart y...

Page 101: ...puter you first need to select how you connected your product to your computer If your product is connected directly to your computer with a USB cable press the up or down arrow button to select USB Connection If your product is connected to your computer over a network press the up or down arrow button to select the computer name from the list and press the OK button to begin scanning 5 Press one...

Page 102: ...the Edit Job Settings drop down list and select the scan button settings you want to view or change 5 Change the settings as necessary 6 Click OK 7 Click Close to close the Event Manager window Parent topic Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon You can start the Epson Scan program to select scan settings scan and save the scanned image to a file ...

Page 103: ... OS X Open the Applications folder open the Epson Software folder and double click the EPSON Scan icon You see an Epson Scan window like this Parent topic Starting a Scan 103 ...

Page 104: ...scan and open the scanned image in the program 1 Open your scanning program and select its scanning option See your scanning program help for instructions 2 Select your product Note In certain programs you may need to select your product as the source first If you see a Select Source option choose it and select your product With Windows do not select a WIA option for your product it will not work ...

Page 105: ...You see an Epson Scan window like this Note Epson Scan may start in a different mode when you first access it Parent topic Starting a Scan 105 ...

Page 106: ...our settings Office Mode You can quickly scan text documents and adjust them on a preview screen You can also select various image adjustment options and preview your scanned image Home Mode You can select setting groups based on the type of content you are scanning You can also select various image adjustment options and preview and size your scanned image Professional Mode You can manually custo...

Page 107: ...ode Scanning in Home Mode Scanning in Professional Mode Scanning in Office Mode When you scan in Office Mode Epson Scan automatically saves your scanned file in JPEG format in your operating system s Pictures or My Pictures folder or opens it in your scanning program You can select settings preview and change the scanned file settings as necessary 1 Start Epson Scan and select Office Mode as the M...

Page 108: ...ow 2 Select the Image Type setting that matches your original 3 Select the Document Source setting indicating where you placed your original Note If you are using the ADF remove any documents from the scanner glass 108 ...

Page 109: ... Settings window 11 Change any of the necessary file save settings and click OK Epson Scan scans your original and saves the file in the selected folder or opens it in your scanning program If the file was saved directly to your computer you see the file in the Windows Explorer or OS X Finder where you can view and print the image if desired Available Document Source Settings Office Mode Selecting...

Page 110: ...in Office Mode Selecting a Scan Area Office Mode You can select a specific area in your preview image to include in your scanned image You can select the entire image area or a portion of it You can even select multiple scan areas to create multiple scanned images of different areas You can also use the scan area to select specific Image Adjustments settings for a scanned image Just be sure to cli...

Page 111: ...ate a marquee dotted line on the preview image 2 Do the following as necessary to work with the selected scan area If the marquee is correct continue with the next step To move the marquee click inside the scan area and drag the marquee where you want it 111 ...

Page 112: ...ed marquee will be scanned To delete a marquee click the marquee then click the Delete Marquee icon 3 Click inside each scan area and make any necessary settings in the Epson Scan window Parent topic Scanning in Office Mode Available Image Adjustments Office Mode You can select these Image Adjustments options in Epson Scan Office Mode Not all adjustment settings may be available depending on other...

Page 113: ...ed image Brightness Adjusts the overall lightness and darkness of the scanned image Contrast Adjusts the difference between the light and dark areas of the overall scanned image Threshold Adjusts the level at which black areas in text and line art are delineated improving text recognition in OCR Optical Character Recognition programs Parent topic Scanning in Office Mode Scanning in Home Mode When ...

Page 114: ...You see this window 2 Select the Document Type setting that matches your original such as Photograph or Text Line Art 3 Select the Image Type setting that matches your original 114 ...

Page 115: ... area in your preview image that you want to scan scan area 8 Select any of the image adjustment settings you want to use Before making adjustments click the image or scan area in the Preview window 9 If you want to reduce or enlarge your image as you scan select the Target Size setting you want to use 10 Click Scan You see the File Save Settings window 11 Change any of the necessary file save set...

Page 116: ... the entire image area or a portion of it You can even select multiple scan areas to create multiple scanned images of different areas Normal Preview mode only You can also use the scan area to select specific Image Adjustments settings for a scanned image Just be sure to click inside the scan area before selecting the settings 116 ...

Page 117: ...review image Thumbnail preview Your scan area is selected automatically but you can change it Place your cursor in one corner of the desired scan area then click and drag the cursor to the opposite corner to create a marquee dotted line on the preview image 117 ...

Page 118: ...a marquee dotted line on the preview image 2 Do the following as necessary to work with the selected scan area If the marquee is correct continue with the next step To move the marquee click inside the scan area and drag the marquee where you want it 118 ...

Page 119: ...ee icon 3 Click inside the scan area and make any necessary settings in the Epson Scan window Parent topic Scanning in Home Mode Available Image Adjustments Home Mode You can select these Image Adjustments options in Epson Scan Home Mode Note Select the Image Option checkbox if you need to set any of the grayed out image adjustments Not all adjustment settings may be available depending on the Doc...

Page 120: ...evel at which black areas in text and line art are delineated improving text recognition in OCR Optical Character Recognition programs Parent topic Scanning in Home Mode Selecting a Scan Size Home Mode You can reduce or enlarge the size of your image as you scan You can also select a specific scan size such as a common photo size like 4 6 inches 102 152 mm This places a scan area of that size on t...

Page 121: ...ppears on your preview image proportioned for the size you selected 3 Do the following as necessary to work with the selected scan area To move the marquee click inside the scan area and drag the marquee where you want it 121 ...

Page 122: ...file The marquee only indicates the area of the image that will be scanned 4 To create a scanned image size that is not available in the Target Size list click the Customize option You see this window 5 Name the custom size enter the size click Save and click OK Then adjust the marquee on the preview image The marquee is automatically proportioned for your custom scan size Parent topic Scanning in...

Page 123: ...y saves your scanned file in PDF format in your operating system s Documents or My Documents folder or opens it in your scanning program You can select settings preview and change the scanned file settings as necessary 1 Start Epson Scan and select Professional Mode as the Mode setting 123 ...

Page 124: ...You see this window 124 ...

Page 125: ...If desired select the area in your preview image that you want to scan scan area 10 Select any of the image adjustment settings you want to use Before making adjustments click the image or scan area in the Preview window 11 If you want to reduce or enlarge your image as you scan select the Target Size setting you want to use 12 Click Scan You see the File Save Settings window 13 Change any of the ...

Page 126: ... Scan Professional Mode 24 bit Color Select this setting for color photos Color Smoothing Select this setting for color graphic images such as charts or graphs 8 bit Grayscale Select this setting for black and white photos Black White Select this setting for black text documents or line art Parent topic Scanning in Professional Mode Selecting a Scan Area Professional Mode You can select a specific...

Page 127: ...instead select the Thumbnail checkbox beneath the Preview button if available then click the Preview button to preview your image again 1 Do one of the following to select your scan area in the Preview image Normal preview Click the Auto Locate icon to create a marquee dotted line on the preview image 127 ...

Page 128: ... scan area then click and drag the cursor to the opposite corner to create a marquee dotted line on the preview image 2 Do the following as necessary to work with the selected scan area If the marquee is correct continue with the next step To move the marquee click inside the scan area and drag the marquee where you want it 128 ...

Page 129: ...e All button in the Preview window before you scan Otherwise only the area inside the currently selected marquee will be scanned 3 Click inside the scan area and make any necessary settings in the Epson Scan window Parent topic Scanning in Professional Mode Available Image Adjustments Professional Mode You can select these Adjustments options in Epson Scan Professional Mode Not all adjustment sett...

Page 130: ... can adjust the level of auto exposure using a slider Histogram Adjustment Provides a graphical interface for adjusting highlight shadow and gamma levels individually For advanced users only Click the histogram icon to access the settings Tone Correction Provides a graphical interface for adjusting tone levels individually For advanced users only Click the tone correction icon to access the settin...

Page 131: ...s you scan You can also select a specific scan size such as a common photo size like 4 6 inches 102 152 mm This places a scan area of that size on the preview image so you can use it to help crop the image in the correct proportions 1 Click the Preview button to preview your image 2 In the Epson Scan window select the size you want your scanned image to be from the Target Size list Note If you nee...

Page 132: ...ppears on your preview image proportioned for the size you selected 3 Do the following as necessary to work with the selected scan area To move the marquee click inside the scan area and drag the marquee where you want it 132 ...

Page 133: ...e of the scanned file The marquee only indicates the area of the image that will be scanned 4 To create a scanned image size that is not available in the Target Size list click the Customize option You see this window 5 Name the custom size enter the size click Save and click OK Then adjust the marquee on the preview image The marquee is automatically proportioned for your custom scan size 133 ...

Page 134: ...nail preview A thumbnail preview displays your previewed images as thumbnails with the scanned image area and exposure automatically selected If the Thumbnail checkbox is selected clicking the Preview button opens a thumbnail preview Normal preview A normal preview displays your previewed images in their entirety so you can select the scanned image area and other settings manually If the Thumbnail...

Page 135: ...e amount you will increase the image size to retain a high image quality For example if the resolution is 300 dpi dots per inch and you will double the image size later change the Resolution setting to 600 dpi You will scan the image at 100 or smaller size Select Epson Scan s Resolution setting based on how you will use the scanned image Email view on a computer screen post on the web 96 to 150 dp...

Page 136: ...ntrol how Epson Scan behaves when you scan and save files The File Save Settings window may appear after you click Scan on the Epson Scan window You may also be able to access the window by clicking the icon on the Epson Scan window 1 Do one of the following to select the folder in which you want to save your scanned image Click the button for one of the displayed folders 136 ...

Page 137: ...ptional settings on the File Save Settings window in Epson Scan File Formats Bitmap bmp A standard image file format for most Windows programs JPEG jpg An image format that lets you highly compress image data However the higher the compression the lower the image quality The TIFF format is recommended when you need to modify or retouch your scanned image Multi TIFF tif A TIFF file format when mult...

Page 138: ...Page dialog after scanning If you are scanning a multi page document using the PDF or Multi TIFF format select to display a prompt for scanning additional pages after the first page is scanned Parent topic Selecting Scan File Settings Scanning with OS X Using Image Capture With OS X you can scan with your product using an image editing application such as Image Capture 1 Open an image editing appl...

Page 139: ...4 Select the Scan Mode setting indicating where you placed your original if available Select any other available scan settings as necessary 139 ...

Page 140: ... ripple pattern that might appear in subtly shaded image areas such as skin tones This option improves results when scanning magazines or newspapers The results of descreening do not appear in the preview image only in your scanned image Backlight Correction Removes shadows from photos that have too much background light Dust Removal Removes dust marks from your originals automatically Color Resto...

Page 141: ...ument and save it in one PDF Portable Document Format file on your computer 1 Place your original on your product for scanning 2 Start Epson Scan 3 Select the scan mode you want to use 4 Select the scan settings for your scan 5 Preview your image 6 When you finish selecting all your settings click Scan 141 ...

Page 142: ...the File Save Settings window 7 Select PDF as the Type setting 8 Select any other settings you want to use on the File Save Settings window Click the Options button to access additional settings 9 Click OK 142 ...

Page 143: ...f the editing window When you are finished click OK Note If you installed an OCR Optical Character Recognition program you may see a screen indicating the program is converting your page to text Wait until the program re scans the page and close the program if necessary 11 Click Close to exit the Epson Scan window if necessary Epson Scan scans your original and saves the PDF file in the selected f...

Page 144: ...w your image 6 Locate or access the image adjustment settings 7 Select the Color Restoration checkbox 8 When you finish selecting all your settings click Scan 9 Click Close to exit the Epson Scan window if necessary Epson Scan scans your original and saves the color restored file in the selected folder or opens it in your scanning program If the file was saved directly to your computer you see the...

Page 145: ...a Telephone or Answering Machine Setting Up Fax Features Setting Up Contacts and Contact Groups Sending Faxes Receiving Faxes Connecting a Telephone or Answering Machine You must connect your product to a telephone wall jack to send or receive faxes If you want to use the same telephone line to receive calls you can connect a telephone or answering machine to your product using an additional phone...

Page 146: ...product Note If you have a DSL or ISDN connection you must connect the appropriate DSL filter or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product Contact your DSL or ISDN provider for the necessary equipment 146 ...

Page 147: ...an answering machine and Receive Mode is set to Auto set the number of rings before your product answers a call to a number that is higher than your answering machine s setting for the number of rings Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up Epson cannot guarantee compatibility with VoIP cable phone...

Page 148: ...ted tasks Receiving Faxes Automatically Setting Up Fax Features Using the Product Control Panel See these sections to set up fax features using the product control panel Selecting Your Country or Region Selecting the Date and Time Using the Fax Setting Wizard Selecting the Line Type Setting the Number of Rings to Answer Selecting Advanced Fax Settings Basic Settings Fax Receive Settings Fax Output...

Page 149: ...he up or down arrow button select Country Region and press the OK button 4 Scroll up or down if necessary to select your country or region You see a confirmation screen 5 If the setting is correct press the up arrow button to select Yes If not press the down arrow button and retry Note Changing the country or region restores the fax settings to their defaults Parent topic Setting Up Fax Features U...

Page 150: ...n arrow button select Daylight Saving Time and press the OK button 11 Select the setting that applies to your area Winter it is winter or your region does not use Daylight Saving Time DST Summer it is spring or summer and your region uses Daylight Saving Time DST Note If your region uses Daylight Saving Time DST you must change this setting to match the season When you change from Winter to Summer...

Page 151: ...e You can enter up to 40 characters Press the OK button when you are done 6 Use the numeric keypad to enter your fax number up to 20 characters Press the OK button when you are done 7 On the Distinctive Ring Setting screen do one of the following If you have subscribed to a distinctive ring service from your telephone company press the up arrow button Then select the ring pattern to be used for in...

Page 152: ...eive faxes If you did not connect an external telephone or answering machine press the up arrow button to receive faxes automatically Note When no external telephone is connected to the product Receive Mode must be set to Auto otherwise you cannot receive faxes 10 Press the OK button 11 On the Confirm Settings screen confirm the displayed settings and press the OK button Press the back button if y...

Page 153: ... to the one in your home Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the up or down arrow button select Setup and press the OK button 2 Press the up or down arrow button select Fax Settings and press the OK button 3 Press the up or down arrow button select Basic Settings and press the OK button 4 ...

Page 154: ...utton select Fax Settings and press the OK button 3 Press the up or down arrow button select Receive Settings and press the OK button 4 Select Rings to Answer and press the OK button You see this screen 5 Select the number of rings and press the OK button Make sure to select a number higher than the number of rings your answering machine is set to for answering a call Note The answering machine pi...

Page 155: ...ferences Basic Settings Fax Receive Settings Fax Output Settings Fax Security Settings Fax Basic Settings Fax Set the basic options you want to use for incoming and outgoing faxes Setting Options Description Fax Speed Fast 33 600bps Sets the speed at which you transmit and receive faxes Medium 14 400bps Slow 9 600bps ECM On Turns on Error Correction Mode ECM to automatically correct errors in sent...

Page 156: ...s you set up the header information for outgoing faxes Your Phone Number Parent topic Setting Up Fax Features Using the Product Control Panel Receive Settings Fax Set the receive options you want to use for incoming faxes Setting Options Description Receive Mode Manual Lets you confirm whether an incoming fax should be printed a telephone must be connected to the product Auto Automatically receive...

Page 157: ... the handset Parent topic Setting Up Fax Features Using the Product Control Panel Output Settings Fax Set the output options you want to use for incoming faxes Setting Options Description Fax Output Saves incoming faxes to a computer To use this option you must use the Epson FAX Utility Auto Reduction On Select to reduce the size of large received faxes to fit on the paper size in the selected pap...

Page 158: ... Simple Selects the amount of information on fax reports Detail Parent topic Setting Up Fax Features Using the Product Control Panel Security Settings Fax Set the security options you want to use for fax data Setting Options Description Backup Data Auto Clear Off Automatically erases sent or received fax data remaining in your product s memory On Clear Backup Data Deletes all sent or received fax ...

Page 159: ...rint a list of the current fax communication settings Fax Log View or print a report on recent fax transmissions Last Transmission Print a report on the previous fax that was sent or received through polling Protocol Trace Print a detailed report for the previous sent or received fax Parent topic Setting Up Fax Features Using the Product Control Panel Setting Up Fax Features Using the Fax Utility ...

Page 160: ... Windows other versions Click or Start Programs or All Programs EPSON Software 2 Select FAX Utility You see this window 3 Select Fax Settings for Printer Select your product if prompted 160 ...

Page 161: ...x Features Related topics Setting Up Fax Features Using the Product Control Panel Setting Up Fax Features Using the Fax Utility OS X You can set up your fax header and select your fax settings using the FAX Utility for OS X 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select the FAX option for your product and select Options Supplies Se...

Page 162: ...arent topic Setting Up Fax Features Related topics Setting Up Fax Features Using the Product Control Panel Setting Up Contacts and Contact Groups You can set up a list of contacts and their fax numbers so you can quickly select them for faxing You can also set up contact groups to send a fax message to multiple contacts Setting Up Contacts Using the Product Control Panel Setting Up Speed Group Dia...

Page 163: ... topic Setting Up Contacts and Contact Groups Related tasks Setting Up Speed Group Dial Lists Using the Fax Utility Windows Setting Up Speed Group Dial Lists Using the Fax Utility OS X Creating a Contact You can create a list of contacts to save frequently used fax numbers Note You can create up to 60 contacts and contact groups combined 1 Press the up or down arrow button select Fax and press the...

Page 164: ...d You see a screen like this Note You can print your list of contacts and groups if necessary 4 Select Add Entry and press the OK button 5 Use the buttons on the numeric keypad to enter the number you want to use for the contact such as 1 Then press the OK button 164 ...

Page 165: ...y enter an outside line access code such as 9 at the beginning of the fax number If the access code has been set up in the Line Type setting enter the pound sign instead of the code 8 Set the Fax Speed if necessary 9 Press the OK button Parent topic Setting Up Contacts Using the Product Control Panel Editing or Deleting a Contact You can edit or delete any of the contacts on your list 1 Press the ...

Page 166: ...ete and press the up arrow button on the confirmation screen To edit the contact select Edit and follow the on screen instructions Parent topic Setting Up Contacts Using the Product Control Panel Creating a Contact Group You can create a group of contacts so that you can easily send faxes to multiple recipients You can have up to 30 contacts in a group Note You can create up to 60 contacts and con...

Page 167: ...ress the OK button You see a screen like this 2 Press the Contactos button 3 Press the button on the numeric keypad You see a screen like this Note You can print your list of contacts and groups if necessary 4 Select Add Group and press the OK button 167 ...

Page 168: ...numeric keypad for each contact you want to include in your group up to 30 contacts A symbol appears next to each selected contact 8 Press the OK button to save the group Parent topic Setting Up Contacts Using the Product Control Panel Editing or Deleting a Group You can edit an existing group to add or delete entries You can also delete the entire group 1 Press the up or down arrow button select ...

Page 169: ...te and press the OK button Press the up arrow button on the confirmation screen To edit the group select Edit and press the OK button Edit the group as necessary and press the OK button You see a list of the contacts in your group 5 To add or delete a contact press the button on the numeric keypad 6 Press the OK button to save the settings Parent topic Setting Up Contacts Using the Product Control...

Page 170: ... Windows Address Book and back up fax numbers stored in your product s memory Note You can create up to 60 speed dial and group dial entries combined 1 Do one of the following Windows 8 x Navigate to the Apps screen Windows other versions Click or Start Programs or All Programs EPSON Software 2 Select FAX Utility You see this window 3 Select Fax Settings for Printer Select your product if prompted...

Page 171: ...You see this window 4 Select Speed Dial Group Dial List 171 ...

Page 172: ...enter a name and fax number and click OK To create a group dial entry select Group enter a name select your desired fax numbers and click OK 7 Repeat the previous steps as necessary to add all your speed dial or group dial entries 8 When you are finished click the icon to save the entries to your product s memory Parent topic Setting Up Contacts and Contact Groups Related topics Setting Up Contact...

Page 173: ...s memory Note You can create up to 60 speed dial and group dial entries combined 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select the FAX option for your product and select Options Supplies Select Utility and select Open Printer Utility 2 Double click FAX Utility if necessary You see this window 3 Select your FAX product in the Print...

Page 174: ... fax number and click OK To create a group dial entry select Group Dial enter a name select your desired fax numbers and click OK 7 Repeat the previous steps as necessary to add all your speed dial or group dial entries 8 To import entries from your MacAddress book click the icon 9 When you are finished click the icon to save the entries to your product s memory Parent topic Setting Up Contacts an...

Page 175: ...Sending Faxes Related references Fax Send Settings Related tasks Selecting the Line Type Related topics Placing Originals on the Product Setting Up Contacts Using the Product Control Panel Faxing from the Control Panel You can send a fax from your product control panel by entering the fax number or selecting the number from either the contact list or fax history If direct dialing has been restrict...

Page 176: ...Rellamar Pausa button to redial the last dialed fax number 4 If you need to change any fax settings press the OK button and select your settings Note If your recipient s fax machine does not print in color your fax is automatically sent in black and white 5 Press one of the Iniciar buttons Note To cancel faxing press the Cancelar Reiniciar button Your product scans your original and prompts you to...

Page 177: ...nt on Error Lets you select when to print transmission reports Print Do Not Print Send Fax Later Off You can set to send a fax at a specified time Only monochrome faxes can be sent when the time to On send is specified Polling Receive Off You can receive a fax stored on another fax machine for fax polling by dialing the fax number You can On receive a specific document from a fax information servi...

Page 178: ...ne number and fax number are the same you can speak to the recipient before sending the fax 1 Place your original on the product for faxing Note You can send up to 100 pages in a single transmission 2 Pick up the handset of the connected phone 3 Select Send and dial the fax number from the connected telephone Speak to the recipient if necessary Note If you are using a pre paid calling card enter t...

Page 179: ...nal on the product for faxing 2 Press the up or down arrow button select Fax and press the OK button You see a screen like this 3 Enter a fax number or select a number from the Contacts list and press the OK button Note If necessary enter an outside line access code such as 9 at the beginning of the fax number If the access code has been set up in the Line Type setting enter the pound sign instead...

Page 180: ...he number and sends the fax at the specified time Note If the product is turned off at the specified time the fax is sent when you turn it back on Parent topic Sending Faxes from the Product Control Panel Related topics Setting Up Contacts Using the Product Control Panel Setting Up Contacts and Contact Groups Placing Originals on the Product Sending Faxes Using the Fax Utility Windows You can send...

Page 181: ...Character Density settings click the Preferences or Properties button Note If you see a Setup Printer or Options button click it Then click Preferences or Properties on the next screen For more information about selecting fax print settings click Help 4 Select the Page Range as necessary Leave the Number of copies set to 1 5 Click Print or OK 181 ...

Page 182: ...If you re faxing for the first time you see a window like this one 6 Enter your sender information so that recipients can identify the origin of the fax Then click OK to save the sender information 182 ...

Page 183: ...e Epson FAX Utility click Help 8 Select a cover sheet and enter a subject and message then click Next 9 Click Send to transmit your fax Parent topic Sending Faxes Sending Faxes Using the Fax Utility OS X You can send a fax from a OS X printing program using the FAX Utility You can fax up to 100 pages at a time including a cover sheet 1 Open the file you want to fax 183 ...

Page 184: ... application s help utility for details 3 Select your product FAX option as the Printer setting 4 If necessary click the arrow next to the Printer setting or the Show Details button to expand the print window 5 Select the number of pages you are faxing as the Pages setting Note Leave the Copies setting set to 1 6 Select Recipient Settings from the pop up menu 184 ...

Page 185: ...owing to choose your recipient Select a name or group from the Recipient List Enter a name company and fax number and click the button Click the icon and select a recipient from your address book 8 Select Fax Settings from the pop up menu 185 ...

Page 186: ...s to receive faxes with your product Note Do not turn the product off while it is receiving a fax Otherwise the fax transmission will be lost Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Receiving a Fax by Polling Parent topic Faxing Fax Reception Your product will automatically receive and print faxes when you set the Receive Mode to Auto 186 ...

Page 187: ...efault setting for the product To change the Receive Mode setting if necessary select Setup Fax Settings Receive Settings Receive Mode If an answering machine is connected make sure the product s Rings to Answer setting is set higher than the number of rings your answering machine is set to answer a call For example if the answering machine is set to pick up on the fourth ring set the product to p...

Page 188: ...ormation service 1 Press the up or down arrow button select Fax and press the OK button You see a screen like this 2 Press the OK button 3 Press the up or down arrow button select Polling Receive and select On 4 Press the back button 5 Enter the fax number 6 Press one of the Iniciar buttons to start receiving the fax Parent topic Receiving Faxes 188 ...

Page 189: ...internally monitoring ink usage The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions Visually check the ink levels in the product s ink tanks to confirm the actual ink levels Continued use of the product when the ink is expended could damage the product Ink Handling Precautions Keep ink bottles and the ink tank unit out of the ...

Page 190: ...rs before using it Store ink bottles in a cool dark place Store the ink bottles in the same environment as the product When storing or transporting an ink bottle after removing its seal do not tilt the bottle and do not subject it to impacts or temperature changes Otherwise ink may leak even if the cap on the ink bottle is tightened securely Be sure to keep the ink bottle upright when tightening t...

Page 191: ...low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions Visually check the ink levels in the product s ink tanks to confirm the actual ink levels Continued use of the product when the ink is expended could damage the product Parent topic Check Ink Levels Related tasks Refilling the Ink Tanks Checking Ink Levels with Windows A low ink ...

Page 192: ...iffer from the actual ink remaining in the ink tanks To confirm the actual remaining ink visually check the ink levels in the ink tanks Continued use of the product when the ink level is below the lower line on the tank could damage the product Parent topic Check Ink Levels Related tasks Refilling the Ink Tanks 192 ...

Page 193: ...n Printer Utility 2 Select EPSON Status Monitor You see a window like this 3 Refill any ink tank as needed Note To update or refresh the displayed ink levels click Update Note The ink levels displayed are an estimate and may differ from the actual ink remaining in the ink tanks To confirm the actual remaining ink visually check the ink levels in the ink tanks Continued use of the product when the ...

Page 194: ...ity on your Windows computer Note You may see the Epson Special Offers screen every time you print if your computer is connected to the Internet Select Do not display this message again and click Decline to disable online offers Promotional offers are not valid in Latin America 1 Right click the product icon in the Windows taskbar and select Monitoring Preferences 194 ...

Page 195: ...You see this window 2 To disable promotional offers deselect the Display Epson Offers checkbox Promotional offers not available in Latin America Parent topic Check Ink Levels 195 ...

Page 196: ...nk bottles that came with your printer have a lower yield due to the ink charging process This process is carried out the first time you turn on the printer and guarantees better performance Do not load paper before refilling the ink tanks Ink Bottle Part Numbers Parent topic Refilling Ink Ink Bottle Part Numbers Use these part numbers when you order or purchase new ink bottles and use the ink by ...

Page 197: ...ome off 1 Place a sheet of paper under the ink tank unit as ink may splatter 2 Turn on your product 3 If you see a message on the LCD screen telling you to reset the ink levels note the ink tanks that need refilling and press the OK button Otherwise select Setup Maintenance Reset Ink Levels and press the Iniciar Color button 4 Open the ink tank unit cover then remove the ink tank cap and place it ...

Page 198: ...ove the bottle cap and carefully remove the protective seal avoid touching the ink underneath the seal Close the bottle cap tightly Caution Close the bottle cap tightly otherwise ink may leak Warning If ink gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out immediately Seek medical advice if ...

Page 199: ... ink up to the upper line on the ink tank 7 If any ink remains in the ink bottle after filling the ink tank place the bottle cap tip securely on the bottle cap and store the ink bottle upright for later use 8 Replace the ink tank cap securely 199 ...

Page 200: ...ank color you refilled 13 Press the Iniciar Color button when you are done to reset the ink levels Note The product has a low ink alert system The accuracy of this system depends on the user refilling the ink tanks correctly The product cannot directly measure the ink levels in the tanks instead it estimates the amount of ink remaining by internally monitoring ink usage The low ink alert system ma...

Page 201: ...e ink levels in the product s ink tanks to confirm the actual ink levels Continued use of the product when the ink is expended could damage the product Parent topic Refilling Ink Related concepts Purchase Epson Ink 201 ...

Page 202: ...ged nozzles before you clean them so you don t clean them unnecessarily Note You may not be able to clean the print head when the ink level in any of the tanks is low You may have to refill the ink tank first Print Head Nozzle Check Print Head Cleaning Power Ink Flushing Parent topic Adjusting Print Quality Related topics Refilling Ink Print Head Nozzle Check You can print a nozzle check pattern t...

Page 203: ...this screen 3 Select Maintenance and press the OK button 4 Select Print Head Nozzle Check and press the OK button 5 Press one of the Iniciar buttons to begin printing 6 Check the printed pattern to see if there are gaps in the lines Print head is clean Print head needs cleaning 203 ...

Page 204: ...ntact Epson Parent topic Print Head Nozzle Check Related tasks Cleaning the Print Head Using the Product Control Panel Loading Paper in the Cassette Related topics Refilling Ink Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer 1 Make sure there are no errors on the LCD screen 2 Load a few sheets of plain paper in the...

Page 205: ...You see a window like this 5 Click Print 205 ...

Page 206: ...ere are gaps or the pattern is faint clean the print head Parent topic Print Head Nozzle Check Related tasks Cleaning the Print Head Using a Computer Utility Loading Paper in the Cassette Related topics Refilling Ink Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles you can clean the print head 206 ...

Page 207: ...d a few sheets of plain paper in the product 2 Press the up or down arrow button select Setup and press the OK button You see this screen 3 Select Maintenance and press the OK button 4 Press the up or down arrow button select Print Head Cleaning and press the OK button 5 Press one of the Iniciar buttons to start the cleaning cycle The power light flashes throughout the cleaning cycle and stays on ...

Page 208: ...ing Paper in the Cassette Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows or Mac computer 1 Make sure there are no errors on the LCD screen 2 Load a few sheets of plain paper in the product 3 Do one of the following Windows Access the Windows Desktop and right click the product icon in the Windows taskbar OS X In the Apple menu or the D...

Page 209: ...aning cycle and stays on when the cleaning cycle is finished Caution Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print 6 When the cleaning cycle is finished you can check to see if the nozzles are clean click Print Nozzle Check Pattern and click Print 209 ...

Page 210: ...gain If you don t see any improvement after cleaning the print head up to 3 times turn off the product and wait at least 12 hours Then check the print head nozzles and try cleaning the print head again if necessary If quality still does not improve contact Epson Parent topic Print Head Cleaning Related references Where to Get Help Related tasks Checking the Nozzles Using a Computer Utility Loading...

Page 211: ...st contact Epson for support Flushing the Ink Using a Computer Utility Parent topic Print Head Maintenance Related topics Refilling Ink Flushing the Ink Using a Computer Utility You can use the Power Ink Flushing utility to flush the ink Note After a Power Ink Flushing you must turn off the product and wait at least 12 hours before printing again Before you begin make sure no product lights are in...

Page 212: ...nting 5 Print a document and check the print quality If the print quality did not improve contact Epson for support Parent topic Power Ink Flushing Related topics Refilling Ink Print Head Alignment If your printouts become grainy or blurry you notice misalignment of vertical lines or you see dark or light horizontal bands you may need to align the print head 212 ...

Page 213: ...f plain paper in the product 2 Press the up or down arrow button select Setup and press the OK button You see this screen 3 Select Maintenance and press the OK button 4 Select Print Head Alignment and press the OK button 5 Do one of the following If your printouts look blurry or have misaligned vertical lines select Vertical Alignment If your printouts has dark or light horizontal bands select Hor...

Page 214: ...pattern with the least amount of separation or overlap and press the OK button Parent topic Print Head Alignment Related tasks Loading Paper in the Cassette Aligning the Print Head Using a Computer Utility You can align the print head using a utility on your Windows or Mac computer 1 Load a few sheets of plain paper in the product 2 Do one of the following Windows Access the Windows Desktop and ri...

Page 215: ...alignment sheet Note Do not cancel printing while you are printing a head alignment pattern You see a window like this 5 Check the printed pattern and follow the instructions on the screen to choose the number of the best printed pattern for each set Vertical alignment 215 ...

Page 216: ...the Cassette Cleaning the Paper Path If you see ink on the back of a printout you can clean the paper path to remove any excess ink Caution Do not use tissue paper to clean the rollers inside the product lint from tissue paper may clog the print head nozzles 1 Load a few sheets of plain paper in the product 2 Press the up or down arrow button to select Setup 3 Press the up or down arrow button to ...

Page 217: ... the Sheet Counter Windows Checking the Sheet Counter OS X Parent topic Adjusting Print Quality Checking the Sheet Counter Windows You can check the number of sheets of paper that have fed through the product by checking the sheet counter 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings 3 Click the Maintenance tab 4 Select Printer and O...

Page 218: ...ing the Number of Sheets Checking the Sheet Counter OS X You can check the number of sheets of paper that have fed through the product by checking the sheet counter 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 2 Select Printer and Option Infor...

Page 219: ...You see this window 3 After checking the number of sheets fed into the printer click OK to close the window Parent topic Checking the Number of Sheets 219 ...

Page 220: ...hould clean it several times a year Close the output tray and paper support when you are not using the product to protect it from dust Caution Do not use a hard brush alcohol or paint thinner to clean the product or you may damage it Do not use oil or other lubricants inside the product or let water get inside it 1 Turn off the product 2 Unplug the power cable 3 Disconnect any connected cables 4 R...

Page 221: ...icrofiber is recommended moistened with a little glass cleaner If you see lines in your scans or copies clean the left side of the glass carefully Caution Do not spray glass cleaner directly on the glass and do not press the glass surface with any force 221 ...

Page 222: ...loth Do not use liquid or chemical cleansers Parent topic Cleaning and Transporting Your Product Transporting Your Product If you need to store your product or transport it some distance prepare it for transportation as described here Caution During transportation and storage follow these guidelines Avoid tilting the product placing it vertically or turning it upside down otherwise ink may leak 22...

Page 223: ...Before storing your product for a long period replace low expended or expired ink to help prevent the print head from drying out Store your product in a cool dry place 1 Turn off the product 2 Lift up the scanner unit and check to see if the print head is in the far right position the home position If not turn on the product wait for the print head to move to the far right then turn the product of...

Page 224: ...to make sure that the ink tank caps are installed securely 10 Place the product in its original packaging materials if possible or use equivalent cushioning around the product Be sure to remove the tape from the print head before turning on your product If print quality has declined when you print again clean and align the print head 224 ...

Page 225: ...Parent topic Cleaning and Transporting Your Product Related concepts Print Head Cleaning Print Head Alignment 225 ...

Page 226: ...duct Software Where to Get Help Checking for Software Updates Periodically it s a good idea to check Epson s support website for free updates to your product software Visit the driver download site at global latin epson com Support L655 or global latin epson com Support L656 Windows Your printer software automatically checks for updates You can also manually update the software by selecting Softwa...

Page 227: ...or Invalid IP address and Enter the IP address and subnet mask correctly subnet mask No dial tone Make sure the phone cable is connected correctly and the phone line works If you connected the product to a PBX Private Branch Exchange phone line or Terminal Adapter turn off the Dial Tone Detection setting Recovery mode An error has occurred during firmware updating Connect your product using a USB ...

Page 228: ...heck helps you determine if your product is operating properly 1 Disconnect any interface cables connected to your product 2 Load a few sheets of plain paper in the product 3 Press the up or down arrow button select Setup and press the OK button You see this screen 4 Press the up or down arrow button select Maintenance and press the OK button 5 Press the up or down arrow button to select Print Hea...

Page 229: ... not print the product may have a problem Check the other solutions in this manual If they do not work contact Epson Parent topic Solving Problems Related concepts Print Head Cleaning Print Head Alignment Uninstall Your Product Software Related references Where to Get Help Resetting Control Panel Defaults If you have a problem with settings on the product control panel you can reset them to their ...

Page 230: ...ct Noise After Filling the Ink Software Installation Problems Control Panel Setup Problems USB Connection Problems Parent topic Solving Problems Noise After Filling the Ink If you hear noises from your product after filling the ink tanks with ink check these explanations The first time you fill the tanks with ink the product must charge its print head Wait until charging finishes before you turn o...

Page 231: ...you may not have software installation privileges Contact your System Administrator Parent topic Solving Setup Problems Related concepts Uninstall Your Product Software Related references Windows System Requirements OS X System Requirements Control Panel Setup Problems If you have problems setting up the control panel try these solutions To view LCD screen text in a different language select a dif...

Page 232: ...een is not lit or does not appear make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router Make sure to place your product within contact range of your 2 4 GHz router or access point Avoid placing your product near a microwave oven 2 4 GHz cordless phone or large metal object such as a filing cabinet Note If you are using...

Page 233: ...omatically selected Access Point Mode you may have trouble accessing a low priority Internet connection Check the network connection or adapter settings in the Windows Control Panel and set the Internet metric setting to 100 for your version of the Internet Protocol Parent topic Solving Network Problems Related concepts Wi Fi Direct Mode Setup Related tasks Selecting Wireless Network Settings From...

Page 234: ...ontrol panel within 2 minutes of pressing the WPS button on your router Check your wired LAN router or access point to see if the LED for the port to which your product is connected is on or flashing If the link LED is off try the following Make sure the Ethernet cable is securely connected to your product and to your router access point switch or hub Try connecting your product to a different por...

Page 235: ...our router documentation Note If you are reading these instructions online you will lose your Internet connection when you initialize your router so note the next step before initializing it 4 Download your product software from the Epson website using the instructions on the Start Here sheet If you have replaced your router reinstall your product software to connect to the new router Note If you ...

Page 236: ...you restarted your computer after installing the product software Make sure the Event Manager program is not being blocked by your firewall or security software Note If you are using a 5 GHz wireless router set the router to operate in dual band 2 4 GHz and 5 GHz mode See your router documentation for instructions If you are scanning a large original at a high resolution a network communication er...

Page 237: ...s if you have problems copying with your product Product Makes Noise But Nothing Copies Product Makes Noise When It Sits for a While Parent topic Solving Problems Product Makes Noise But Nothing Copies If your product makes a noise but nothing copies try these solutions Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary If the nozzle check...

Page 238: ...If multiple pages feed at once remove the paper fan the edges to separate the sheets and reload it If paper jams when you load only one or two sheets try loading more sheets at a time Do not load more than the recommended number of sheets If paper jams when you print on both sides of the paper try loading fewer sheets Make sure your paper meets the specifications for your product For best results ...

Page 239: ...e Product If paper has jammed inside the product follow the steps here to clear the jam 1 Cancel the print job if necessary 2 Lift the scanner unit Caution Do not touch the flat white cable inside the printer Do not lift the scanner unit while the document cover is open 239 ...

Page 240: ...ck the other paper jam solutions Parent topic Solving Paper Problems Related references Paper Jam Problems in the Paper Cassette Paper Jam Problems in the Duplexer Rear Cover Document Jams in the Automatic Document Feeder Paper Jam Problems in the Paper Cassette If paper has jammed in a paper cassette follow the steps here to clear the jam 1 Cancel the print job if necessary 240 ...

Page 241: ... Carefully remove any paper jammed inside the product 4 Gently insert the paper cassette 5 Follow the prompts on the LCD screen to clear any error messages If you still see a paper jam message check the other paper jam solutions 241 ...

Page 242: ...he Duplexer Rear Cover Document Jams in the Automatic Document Feeder Paper Jam Problems in the Duplexer Rear Cover If paper has jammed in the duplexer rear cover follow the steps here to clear the jam 1 Cancel the print job if necessary 2 Press the tabs and remove the duplexer 3 Carefully remove any jammed paper 242 ...

Page 243: ...4 Remove any jammed paper from the duplexer 5 Open the duplexer and carefully remove any jammed paper stuck inside 243 ...

Page 244: ...Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Paper Cassette Document Jams in the Automatic Document Feeder Document Jams in the Automatic Document Feeder If you have problems with document jams in the automatic document feeder ADF follow the steps here to clear the jam 1 Cancel the print job if necessary 2 Remove your originals from the ADF 244 ...

Page 245: ...3 Open the ADF cover Caution Make sure you open the ADF cover before removing any jammed pages Otherwise the product may be damaged 4 Carefully remove any jammed pages 245 ...

Page 246: ...5 Close the ADF cover then open the document cover 6 Carefully remove any jammed pages in the direction shown 7 Close the document cover 246 ...

Page 247: ... originals are not bent folded or curled and do not have tape staples or other materials that could obstruct the feeder 11 Follow the prompts on the LCD screen to clear any error messages If you still see a paper jam message check the other paper jam solutions Parent topic Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Paper Cassette Paper...

Page 248: ...duct Paper Jam Problems in the Paper Cassette Paper Jam Problems in the Duplexer Rear Cover Document Jams in the Automatic Document Feeder Paper or Media Type Settings Product Software Paper Type Settings Control Panel Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper Solving Problems Printing from a Computer Check these sections if you have problems while print...

Page 249: ...d or paused print jobs Cancel or unpause any jobs as necessary Open the Printer menu and make sure the product is not offline Open the Printer menu and set the product as the default printer if necessary In OS X select System Preferences from the Apple menu or Dock select Print Scan or Printers Scanners then double click your printer icon Check to see if any jobs are paused Cancel or resume any jo...

Page 250: ...minimum requirements If necessary increase your system s memory If you are using Windows 7 close the Devices and Printers window before you print If you are using OS X make sure you download and install the Epson printer driver Make sure Quiet Mode is turned off Clear space on your hard drive or run a defragmentation utility to free up existing space Close any programs you are not using when you p...

Page 251: ...ware Related tasks Selecting Basic Print Settings Windows Selecting Extended Settings Windows Selecting Basic Print Settings OS X Selecting Printing Preferences OS X Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages Note When printing using AirPrint the available print settings are different from those covered in thi...

Page 252: ...arent topic Solving Page Layout and Content Problems Blank Pages Print If blank pages print unexpectedly try these solutions Make sure you selected the correct paper size settings in your printing program and printer software If a blank page exists in a document you are printing and you want to skip printing it select the Skip Blank Page setting in your printer software Run a print head nozzle che...

Page 253: ...Related topics Loading Paper Incorrect Characters Print If incorrect characters appear in your prints try these solutions before reprinting Make sure any cables are securely connected at both ends In Windows delete all jobs from the Windows Spooler Click Print Queue on the Maintenance tab in the printer settings window and cancel any stalled print jobs If your product is connected to a USB hub con...

Page 254: ...Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings OS X Selecting Page Setup Settings OS X Related topics Loading Paper Slanted Printout If your printouts are slanted try these solutions Slide the edge guides against the edges of the paper Select a higher print quality setting in your printer software Turn off a...

Page 255: ...ed banding try these solutions before you reprint Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Make sure the paper type setting matches the type of paper you loaded Make sure you loaded the printable side of the paper correctly for your product Turn off any high speed settings in your product software Align the print head You may nee...

Page 256: ...he paper type setting in your product software matches the type of paper you loaded Make sure you loaded the printable side of the paper correctly for your product Remove each sheet from the output tray as it is printed Avoid handling printouts on glossy paper right after printing to allow the ink to set Turn off any high speed settings in your product software If you print on both sides of a shee...

Page 257: ...int Head Cleaning Print Head Alignment Related references Available Epson Papers Paper Specifications Related tasks Selecting Basic Print Settings Windows Selecting Additional Layout and Print Options Windows Selecting Extended Settings Windows Selecting Basic Print Settings OS X Selecting Printing Preferences OS X Cleaning the Paper Path Faint Printout or Printout Has Gaps If your printouts are f...

Page 258: ...g and turn off any high speed settings in your product software Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Align the print head You may need to increase the image resolution or print a smaller size see your software documentation Note Images from the Internet may be low resolution and not result in a high quality printout If you en...

Page 259: ... printer software If you selected Standard Vivid Windows or Normal Vivid OS X as the quality setting in the printer software try selecting Standard Windows or Normal OS X instead Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary The ink levels may be low and you may need to refill the ink Visually check the ink levels Also make sure you f...

Page 260: ...s Refilling Ink Solving Scanning Problems Check these solutions if you have problems scanning with your product Scanning Software Does Not Operate Correctly Cannot Start Epson Scan Parent topic Solving Problems Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly try these solutions Make sure your computer has adequate memory and meets the system requir...

Page 261: ... Navigate to the Apps screen and select EPSON Scan Settings Make sure the correct Connection setting is selected then click the Test button Windows other versions Click or Start All Programs or Programs EPSON EPSON Scan EPSON Scan Settings Make sure the correct Connection setting is selected then click the Test button OS X Open the Applications folder click Epson Software and click EPSON Scan Sett...

Page 262: ...ot Match Original Colors Scan Area is Not Adjustable in Thumbnail Preview Scanned Image Edges are Cropped Parent topic Solving Problems Image Consists of a Few Dots Only If your scanned image consists only of a few dots try these solutions Make sure you placed your original for scanning facing the correct way If you are scanning using the Epson Scan Black White setting adjust the Threshold setting...

Page 263: ...Solving Scanned Image Quality Problems Related tasks Placing Originals on the Scanner Glass Image is Distorted or Blurry If a scanned image appears distorted or blurry try these solutions Make sure your original is not wrinkled or warped This may prevent the original from laying flat on the scanner glass Do not move your original or your product during scanning Your product will not operate proper...

Page 264: ...Settings Back of Original Image Appears in Scanned Image If an image from the back of a thin original appears in your scanned image place a piece of black paper on the back of the original and scan it again Parent topic Solving Scanned Image Quality Problems Ripple Patterns Appear in an Image You may see a ripple pattern called a moiré in scanned images of printed documents This is caused by inter...

Page 265: ...MYK cyan magenta yellow and black Check the color matching and color management capabilities of your computer display adapter and the software you are using to see if they are affecting the palette of colors you see on your screen To adjust the colors in your scanned image adjust these Epson Scan settings if available and try scanning again Change the Image Type setting and experiment with differe...

Page 266: ...ms Cannot Send or Receive Faxes If you cannot send or receive faxes try these solutions If you are faxing from a computer use the Epson FAX Utility to send your fax Make sure the recipient s fax machine is turned on and working Make sure paper is loaded correctly in your product Make sure you have set up your header information and have not blocked your caller ID Otherwise your faxes might be reje...

Page 267: ...g to send or receive a color fax If your telephone line uses call waiting and you have trouble receiving faxes turn off call waiting to prevent disruption of incoming faxes If you have subscribed to a call forwarding service the product may not be able to receive faxes Contact your service provider for assistance Note If your product is connected to a VoIP Voice over Internet Protocol phone line k...

Page 268: ...e LCD screen all the way to the top Note Depending on the operating conditions you may see the ink reset message even when there is still ink in the tanks 2 Select the colors that you refilled on the LCD screen 3 Follow the instructions on the LCD screen to reset the ink levels Note The product has a low ink alert system The accuracy of this system depends on the user refilling the ink tanks corre...

Page 269: ...ue Select your product again if necessary then select OK and click Yes to confirm the uninstallation Windows other versions Click or Start and select All Programs or Programs Select EPSON select your product then click EPSON Printer Software Uninstall Note If you see a User Account Control window click Yes or Continue In the next window select your product and click OK Then follow any on screen in...

Page 270: ...as described here Note If you find that re installing your product software does not solve a problem contact Epson 1 To download the Uninstaller utility visit the Epson download site at global latin epson com Support L655 or global latin epson com Support L656 2 Click Drivers Software 3 Scroll down to locate the Uninstaller utility and click Download 4 Run the file you downloaded 5 Double click th...

Page 271: ...a Support Representative Before you call Epson for support please have the following information ready Product name Product serial number located on a label on the product Proof of purchase such as a store receipt and date of purchase Computer configuration Description of the problem Then call Country Telephone Argentina 54 11 5167 0300 0800 288 37766 Bolivia 800 100 116 Brazil State capitals and ...

Page 272: ...al phone company to call this toll free number from a mobile phone Dial first 7 digits wait for a message then enter code If your country does not appear in the list contact the sales office in the nearest country Toll or long distance charges may apply Purchase Supplies and Accessories You can purchase genuine Epson ink and paper from an Epson authorized reseller To find the nearest reseller visi...

Page 273: ...nsion Specifications Electrical Specifications Environmental Specifications Interface Specifications Network Interface Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software your computer should use one of these Microsoft operating systems Windows 10 Windows 8 x Windows 7 Windows Vista Windows XP Professional x64 Edition Windows XP SP3 W...

Page 274: ... 8 x OS X 10 7 x OS X 10 6 8 Note Visit Epson s support website at global latin epson com Support L655 or global latin epson com Support L656 for the latest in compatibility and drivers for your product Parent topic Technical Specifications Scanning Specifications Scanner type Flatbed Photoelectric device CIS Effective pixels 10200 14040 pixels 1200 dpi Maximum document size 8 5 11 7 inches 216 29...

Page 275: ...nce the quality of any particular brand or type of paper may be changed by the manufacturer at any time Epson cannot guarantee the quality of any non Epson brand or type of paper Always test a sample of paper stock before purchasing large quantities or printing large jobs Single sheets Paper types Plain paper and paper distributed by Epson Weight Plain paper 17 lb 64 g m2 to 24 lb 90 g m2 Envelope...

Page 276: ...y decline in the shaded areas shown here due to the printer mechanism Single sheets normal printing 1 Margin 0 12 inch 3 mm minimum 2 Reduced print quality area top 1 85 inch 47 mm minimum 3 Reduced print quality area bottom 1 77 inch 45 mm minimum 276 ...

Page 277: ...ink bottles must be used for printer setup and are not for resale The printer ships with full ink bottles and part of the ink from the first bottles is used to charge the print head Yields vary considerably based on images printed print settings paper type frequency of use and temperature The ink bottles that came with your printer have a lower yield due to the ink charging process This process is...

Page 278: ...T Super Group 3 Support line Standard analog telephone lines and PBX Private Branch Exchange telephone systems Speed Up to 33 6 kbps Resolution Monochrome Standard 203 98 dpi Fine 203 196 dpi Photo 203 196 dpi Color Fine 200 200 dpi Photo 200 200 dpi Page memory Up to 100 pages ITU T No 1 chart in monochrome draft mode Redial 2 times with 1 minute intervals specifications depend on country and reg...

Page 279: ...al Specifications Electrical Specifications Power supply rating 220 to 240 V Rated frequency range 50 60 Hz Rated current 0 3 A Power consumption Standalone copying Approximately 11 W ISO IEC24712 USB connection Ready mode Approximately 4 4 W Sleep mode Approximately 1 5 W Power off mode Approximately 0 3 W Parent topic Technical Specifications Environmental Specifications Temperature Operating 50...

Page 280: ... with support for WPA WPA2 Personal Frequency range 2 4 GHz Coordination modes Infrastructure mode Ad hoc mode not supported for IEEE 802 11n Wi Fi Direct not supported for IEEE 802 11b Note Simple AP mode is compatible with Wi Fi infrastructure mode and Ethernet connections Ethernet Standard IEEE802 3i u 10BASE T IEEE802 3u 100BASE TX IEEE802 3az Energy Efficient Ethernet connected device should ...

Page 281: ...is device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation of the device To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to ...

Page 282: ...vices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company For products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQ TXXXX The dig...

Page 283: ...ssage and the telephone number of the sending machine or such business other entity or individual The telephone number provided may not be a 900 number or any other number for which charges exceed local or long distance transmission charges In order to program this information into your fax machine click the link below for instructions on entering fax header information According to the FCC s elec...

Page 284: ...um number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five CAN ICES 3 B NMB 3 B Le présent matériel est conforme aux spécifications techniques applicables d Industrie Canada L indice d équivalence de la sonnerie IES se...

Page 285: ...ffiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko...

Page 286: ...eople assume Contact your legal advisor for any questions regarding copyright law Parent topic Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse This is to ensure that the product meets Energy Star standards of energy efficiency More energy savings can be achieved by setting the time to sleep to a shorter interv...

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