Epson L355 User Manual Download Page 167

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Solving Scanning Problems

Check these solutions if you have problems scanning with your product.

Scanning Software Does Not Operate Correctly
Cannot Start EPSON Scan

Parent topic:

Solving Problems

Scanning Software Does Not Operate Correctly

If your scanning software does not operate correctly, try these solutions:

• Make sure your computer has adequate memory and meets the system requirements for your

operating system.

• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,

wake your system and restart your scanning software.

• If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it.

Parent topic:

Solving Scanning Problems

Related references

Windows System Requirements
Mac System Requirements

Cannot Start EPSON Scan

If you cannot start EPSON Scan, try these solutions:

• Make sure your product is turned on and any interface cables are securely connected at both ends.

• Make sure EPSON Scan is selected in your scanning program.

• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,

wake your system and restart EPSON Scan.

• Check the connection setting and test the connection using EPSON Scan Settings:

Windows

: Click

Start

All Programs

Programs

EPSON

EPSON Scan

Settings

. Make sure the correct

Connection

setting is selected, then click the

Test

button.

Mac OS X

: Open the

Applications

folder, click

Epson Software

, and click

EPSON Scan Settings

Make sure the correct

Connection

setting is selected, then click the

Test

button.

• Make sure you do not have multiple versions of EPSON Scan installed. If you do, uninstall both

versions and install one version.

167

Summary of Contents for L355

Page 1: ...L355 User s Guide ...

Page 2: ......

Page 3: ...ff Timer 19 Changing the Power Off Timer Setting Windows 19 Changing the Power Off Timer Setting Mac OS X 20 EPSON Connect Solutions 21 Using the EPSON iPrint Mobile App 21 Loading Paper 22 Loading Paper for Documents 22 Loading Paper for Photos 25 Loading Envelopes 27 Paper Loading Capacity 30 Available EPSON Papers 30 Paper or Media Type Settings 31 Placing Originals on the Product 33 Placing Or...

Page 4: ...ic Update Options 49 Printing with Mac OS X 50 Selecting Basic Print Settings Mac OS X 50 Print Quality Options Mac OS X 53 Print Options Mac OS X 53 Selecting Page Setup Settings Mac OS X 54 Selecting Print Layout Options Mac OS X 54 Sizing Printed Images Mac OS X 55 Managing Color Mac OS X 56 Color Matching and Color Options Mac OS X 57 Printing Your Document or Photo Mac OS X 58 Checking Print ...

Page 5: ...an Area Professional Mode 88 Available Image Adjustments Professional Mode 91 Selecting a Scan Size Professional Mode 93 Image Preview Guidelines 96 Scan Resolution Guidelines 96 Selecting Scan File Settings 97 Available Scanned File Types and Optional Settings 98 Scanning with Mac OS X 10 6 10 7 10 8 Using Image Capture 99 Available Scan Settings Mac OS X Image Capture 101 Scanning Special Projec...

Page 6: ... Computer Utility 130 Print Head Alignment 132 Aligning the Print Head Using a Computer Utility 133 Cleaning the Paper Path 135 Checking the Number of Sheets 136 Checking the Sheet Counter Windows 136 Checking the Sheet Counter Mac OS X 137 Cleaning and Transporting Your Product 139 Cleaning Your Product 139 Transporting Your Product 139 Solving Problems 145 Checking for Software Updates 145 Produ...

Page 7: ... a Computer 156 Nothing Prints 156 Product Icon Does Not Appear in Windows Taskbar 157 Printing is Slow 158 Solving Page Layout and Content Problems 159 Inverted Image 159 Too Many Copies Print 159 Blank Pages Print 160 Incorrect Margins on Printout 160 Incorrect Characters Print 160 Incorrect Image Size or Position 161 Slanted Printout 161 Solving Print Quality Problems 162 White or Dark Lines in...

Page 8: ... Not Adjustable in Thumbnail Preview 172 Scanned Image Edges are Cropped 172 When to Uninstall Your Product Software 172 Uninstalling Product Software Windows 172 Uninstalling Product Software Mac OS X 173 Where to Get Help 174 Technical Specifications 177 Windows System Requirements 177 Mac System Requirements 177 Printing Specifications 178 Scanning Specifications 178 Paper Specifications 179 Pr...

Page 9: ...ight Notice 188 libTIFF Software Acknowledgment 189 A Note Concerning Responsible Use of Copyrighted Materials 190 Default Delay Times for Power Management for EPSON Products 190 Copyright Attribution 190 9 ...

Page 10: ......

Page 11: ...L355 User s Guide Welcome to the L355 User s Guide 11 ...

Page 12: ...ontrol Panel The Power Off Timer EPSON Connect Solutions Setting Up the Control Panel See these sections to set up the control panel for use Control Panel Buttons and Lights Adjusting Control Panel Position Changing the Default Paper Size in the Control Panel Parent topic Product Basics Control Panel Buttons and Lights 1 The WiFi light 2 The power button and the power light 12 ...

Page 13: ... topic Setting Up the Control Panel Adjusting Control Panel Position You can adjust the position of the control panel to make it easier to use To raise the control panel lift it up from the bottom To lower the control panel squeeze the release bar and gently push the panel down Caution Do not lower the control panel without first squeezing the release bar or you may damage your product Parent topi...

Page 14: ...ower button to turn the product on When the product turns on release both buttons To change the default paper size to Letter 8 5 11 inches 216 279 mm make sure the product is turned off then hold down the B W copy button and press the power button to turn the product on When the product turns on release both buttons Parent topic Setting Up the Control Panel Product Basics Product Parts Locations S...

Page 15: ...Product Parts Top 1 Sheet feeder 2 Paper support 3 Ink tank unit 4 Output tray 5 Paper stopper 6 Control panel 7 Feeder guard 8 Edge guide 15 ...

Page 16: ...1 Document cover 2 Scanner glass 3 Ink tanks 4 Transportation lock 5 Ink tubes Parent topic Product Parts Locations 16 ...

Page 17: ...Product Parts Inside 1 Scanner unit 2 Print head in home position 3 Control panel 4 Control panel release bar beneath Parent topic Product Parts Locations 17 ...

Page 18: ...per size to A4 8 3 11 7 inches 210 297 mm make sure the product is turned off then hold down the color copy button and press the power button to turn the product on When the product turns on release both buttons To change the default paper size to Letter 8 5 11 inches 216 279 mm make sure the product is turned off then hold down the B W copy button and press the power button to turn the product on...

Page 19: ...ency Changing the Power Off Timer Setting Windows Changing the Power Off Timer Setting Mac OS X Parent topic Product Basics Changing the Power Off Timer Setting Windows You can use the printer software to change the time period before the printer turns off automatically 1 Right click the product icon in the Windows taskbar and select Printer Settings 2 Click the Maintenance tab and select Printer ...

Page 20: ...the printer software to change the time period before the printer turns off automatically 1 Do one of the following Mac OS X 10 6 10 7 10 8 In the Apple menu or the Dock select System Preferences Select Print Fax or Print Scan select your product and select Options Supplies Select Utility and select Open Printer Utility Mac OS X 10 5 In the Apple menu or the Dock select System Preferences Select P...

Page 21: ...roducts EPSON iPrint lets you print PDFs Microsoft Office documents photos and web pages over a wireless network You can even scan and save a file on your device send it as an email or upload it to an online service such as Box Dropbox EverNote or Google Docs 1 Set up your product for network printing as described on the Start Here sheet 2 Visit www latin epson com connect website available in Spa...

Page 22: ...Documents Loading Paper for Photos Loading Envelopes Paper Loading Capacity Available EPSON Papers Paper or Media Type Settings Loading Paper for Documents You can print documents on a variety of paper types and sizes 1 Flip the feeder guard forward 2 Pull up the paper support and its extension 22 ...

Page 23: ...3 Pull out the output tray and open the paper stopper Note If you print on legal size or longer paper leave the paper stopper closed 4 Slide the edge guide left 23 ...

Page 24: ...e to even the edges 6 Slide the edge guide against the paper but not too tightly 7 Flip the feeder guard back Always follow these paper loading guidelines Load only the recommended number of sheets Load paper short edge first no matter which way your document faces Load letterhead or pre printed paper top edge first Do not load paper above the arrow mark inside the edge guide 24 ...

Page 25: ...ic Loading Paper Related references Paper Loading Capacity Loading Paper for Photos You can print photos on a variety of paper types and sizes 1 Flip the feeder guard forward 2 Pull up the paper support and its extension 3 Pull out the output tray and open the paper stopper 25 ...

Page 26: ...ge guide left 5 Insert paper glossy or printable side up and short edge first against the right side If you are inserting a stack of paper fan the sheets first and tap the stack on a flat surface to even the edges 26 ...

Page 27: ... sheets Load paper short edge first no matter which way your photo faces Do not load paper above the arrow mark inside the edge guide Check the paper package for any additional loading instructions Parent topic Loading Paper Related references Paper Loading Capacity Loading Envelopes You can print on plain paper envelopes in this size No 10 4 1 9 5 inches 105 241 mm 27 ...

Page 28: ...1 Flip the feeder guard forward 2 Pull up the paper support and its extension 3 Pull out the output tray and open the paper stopper 28 ...

Page 29: ...he edge guide left 5 Load up to 10 envelopes against the right side Load them printable side up and flap edge left 6 Slide the edge guide against the envelopes but not too tightly 7 Flip the feeder guard back 29 ...

Page 30: ...210 297 mm EPSON Bright White Paper 80 sheets EPSON Presentation Paper Matte EPSON Premium Presentation Paper Matte 20 sheets EPSON Premium Photo Paper Glossy 20 sheets Plain paper Legal 8 5 14 inches 216 357 mm 1 sheet User defined paper size of any type Envelopes 10 Based on paper weight of 17 lb 64 g m2 to 24 lb 90 g m2 Do not load paper above the arrow mark inside the edge guide For two sided ...

Page 31: ...Letter 8 5 11 inches S041062 100 216 279 mm Legal 8 5 14 inches S041067 100 216 357 mm EPSON Premium Presentation Paper 8 10 inches S041467 50 Matte 203 254 mm Letter 8 5 11 inches S041257 50 216 279 mm S042180 100 Note Paper media availability varies by country Parent topic Loading Paper Paper or Media Type Settings For this paper Select this paper Type or Media Type setting Plain paper Plain Pap...

Page 32: ...For this paper Select this paper Type or Media Type setting EPSON Premium Presentation Paper Matte Premium Presentation Paper Matte Envelopes Envelope Parent topic Loading Paper 32 ...

Page 33: ... Glass Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm 1 Open the document cover 2 Place your original facedown on the scanner glass with the top facing as shown Slide the original to the edges of the indicated corner Note You can place multiple originals on the scanner glass Just m...

Page 34: ...3 Close the document cover gently to keep your original in place Parent topic Placing Originals on the Product Related topics Copying Scanning 34 ...

Page 35: ...lowing to start copying To copy a black and white document or photo press the B W copy button To copy a color document or photo press the color copy button To copy a black and white or color original in draft mode hold the B W copy button or the color copy button for 3 seconds To make 20 black and white or color copies hold the B W copy button or the color copy button and press the stop button wit...

Page 36: ... Windows Printing with Mac OS X Cancelling Printing Using a Product Button Related tasks Checking for Software Updates Printing with Windows You can print with your product using any Windows printing program as described in these sections Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Options Windows Selecting a Printin...

Page 37: ... utility for details 3 If necessary select your product name as the printer you want to use Note You may also need to select Properties or Preferences to view your print settings You see the Main tab of your printer settings window 4 Select the size of the paper you loaded as the Document Size setting Note You can also select the User Defined setting to create a custom paper size 37 ...

Page 38: ...and select the options you want 10 To print multiple pages on one sheet of paper or print one image on multiple sheets of paper select one of the settings in the Multi Page menu and select the printing options you want 11 To print multiple copies and arrange their print order select the Copies options 12 To preview your job before printing select Print Preview 13 To save your print job as a projec...

Page 39: ...i Page Printing Options Windows You can select any of the available options in the Multi Page menu to set up your multi page print job 2 Up and 4 Up Prints 2 or 4 pages on one sheet of paper Click the Page Order button to select page layout and border options Parent topic Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows You can print on both sides of the pape...

Page 40: ...t a test copy of your double sided document to test the selected settings 6 Follow any instructions displayed on the screen during printing Note The surface of the paper may smear during double sided printing Make sure the ink has dried before reloading the paper Double sided Printing Options Windows 40 ...

Page 41: ...uble sided print binding in the desired direction Binding Margin Options Select options that define a wider margin to allow for binding Booklet Select the Booklet checkbox to print double sided pages as a booklet Parent topic Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Options Windows You can select a variety of additional layout and printing options for ...

Page 42: ...nd color saturation for your image Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software Select Image Options to access additional settings for improving printed images 3 To add a watermark to your printout select Watermark settings 4 To add a header or footer to your document select Header Footer then sel...

Page 43: ...awed photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects ICM Lets you turn off color management in your printer soft...

Page 44: ...ges such as screen captures or images from the Web Fix Red Eye Reduces or removes red eye in photos Additional Settings Options Rotate 180º Prints the image rotated 180º from its original orientation High Speed Speeds up printing but may reduce print quality Mirror Image Flips the printed image left to right Parent topic Selecting Additional Layout and Print Options Windows Selecting a Printing Pr...

Page 45: ...trol your printing presets 4 To choose an option for printing select it 5 Click OK Parent topic Printing with Windows Printing Your Document or Photo Windows Once you have selected your print settings you are ready to save your settings and print 1 Click OK to save your settings You see your application s Print window such as this one 45 ...

Page 46: ...art printing Checking Print Status Windows Parent topic Printing with Windows Checking Print Status Windows During printing you can seethe progress of your print job by right clicking the printer icon in the Windows taskbar 46 ...

Page 47: ...start Parent topic Printing Your Document or Photo Windows Selecting Default Print Settings Windows When you change your print settings in a program the changes apply only while you are printing in that program session If you want to change the print settings you use in all your Windows programs you can select new default print settings 1 Right click the product icon in the Windows taskbar 2 Selec...

Page 48: ... program session Changing the Language of the Printer Software Screens Parent topic Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens 1 Right click the product icon in the Windows taskbar 2 Select Printer Settings You see the printer settings window 3 Click the Maintenance tab You see the maintenance...

Page 49: ... software You can change how often the software checks for updates or disable this feature 1 Right click the product icon in the Windows taskbar 2 Select Software Update Settings You see this window 3 Do one of the following To change how often the software checks for updates select a setting in the Check every menu To disable the automatic update feature select the Never option 4 Click OK to exit...

Page 50: ...ing From a Computer Selecting Basic Print Settings Mac OS X Select the basic settings for the document or photo you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product as t...

Page 51: ...necessary Note If you do not see these settings in the print window check for them in your application before printing 6 Select the page setup options Paper Size and Orientation Note If you do not see these settings in the print window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 51 ...

Page 52: ... Preview application 8 Select Print Settings from the pop up menu You see these settings 9 Select the type of paper you loaded as the Media Type setting Note The setting may not exactly match the name of your paper Check the paper type settings list for details 10 Select the Print Quality setting you want to use 52 ...

Page 53: ...y For the fastest printing with draft quality Economy For fast printing with reduced quality Normal For everyday text and image printing Fine For text and graphics with good quality and print speed Quality For photos and graphics with good quality and print speed High Quality For photos and graphics with high print quality Best Quality For the best print quality but the slowest print speed Parent ...

Page 54: ...he File menu 1 Select the size of the paper you loaded as the Paper Size setting You can also select a custom setting to create a custom paper size 2 Select the orientation of your document or photo as shown in the print window Note If you are printing an envelope select the icon Note You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop up menu and selec...

Page 55: ...print borders around each page on the sheet select a line setting from the Border pop up menu To invert or flip the printed image select the Reverse page orientation or Flip horizontally settings Parent topic Printing with Mac OS X Sizing Printed Images Mac OS X You can adjust the size of the image as you print it by selecting Paper Handling from the pop up menu on the Print window 55 ...

Page 56: ... paper size select the Scale to fit paper size checkbox and select a paper size from the Destination Paper Size pop up menu Parent topic Printing with Mac OS X Managing Color Mac OS X You can adjust the Color Matching and Color Options settings to fine tune the colors in your printout or turn off color management in your printer software 1 Select Color Matching from the pop up menu in the print wi...

Page 57: ...ith Mac OS X Color Matching and Color Options Mac OS X You can select from these settings on the Color Matching and Color Options menus Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management ColorSync Prints using standard color profiles for your product and paper to help match image colors You can customize the conve...

Page 58: ...nced Settings and select the Fix Red Eye setting to reduce or remove red eye in photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the specia...

Page 59: ...essary To cancel printing click the print job and click Delete To pause a print job click the print job and click Hold To resume a print job click the print job marked Hold and click Resume To pause printing for all queued print jobs click Pause Printer Parent topic Printing Your Document or Photo Mac OS X Selecting Printing Preferences Mac OS X You can select printing preferences that apply to al...

Page 60: ...Parent topic Printing with Mac OS X Printing Preferences Mac OS X You can select from these settings on the Driver tab Skip Blank Page Ensures that your product does not print pages that contain no text or images Quiet Mode Lessens noise during printing when you select Plain Paper Bright White Paper as the paper Type or Media Type setting High Speed Printing Speeds up printing but may reduce print...

Page 61: ...rning notifications from the printer software when ink is low Parent topic Selecting Printing Preferences Mac OS X Cancelling Printing Using a Product Button If you need to cancel printing press the stop button on your product Parent topic Printing From a Computer 61 ...

Page 62: ...pic Scanning Starting a Scan Using the Product Buttons You can scan an image and save it as a PDF using your product s control panel buttons 1 Make sure you installed the product software and connected the product to your computer Note You must connect your product with a USB cable to scan using the buttons 2 Press the B W copy button and the color copy button at the same time Your original is sca...

Page 63: ...dit Job Settings drop down list and select the scan button settings you want to view or change 5 Change the settings as necessary 6 Click OK Parent topic Starting a Scan Using the Product Buttons Starting a Scan Using the EPSON Scan Icon You can start the EPSON Scan program to select scan settings scan and save the scanned image to a file Windows Double click the EPSON Scan icon on your computer d...

Page 64: ...Parent topic Starting a Scan Related tasks Scanning with Mac OS X 10 6 10 7 10 8 Using Image Capture Related topics Selecting EPSON Scan Settings 64 ...

Page 65: ...program and select its scanning option See your scanning program help for instructions 2 Select your product Note In certain programs you may need to select your product as the source first If you see a Select Source option choose it and select your product With Windows do not select a WIA option for your product it will not work correctly You see an EPSON Scan window like this 65 ...

Page 66: ... program s scan window instead of the EPSON Scan window Select scanning options as necessary Parent topic Starting a Scan Related tasks Scanning with Mac OS X 10 6 10 7 10 8 Using Image Capture Related topics Selecting EPSON Scan Settings 66 ...

Page 67: ...u are scanning selects settings for it and saves your scanned image You can also select various image adjustment options Home Mode You can select setting groups based on the type of content you are scanning You can also select various image adjustment options and preview and size your scanned image Office Mode You can quickly scan text documents and adjust them on a preview screen You can also sel...

Page 68: ...ice Mode Scanning in Professional Mode Scanning in Full Auto Mode When you scan in Full Auto Mode EPSON Scan automatically saves your scanned file in JPEG format in your operating system s Pictures or My Pictures folder or opens it in your scanning program You can change the scanned file settings and select various image adjustment options before you scan if necessary 1 Start EPSON Scan and select...

Page 69: ...69 ...

Page 70: ...ge the scanned file settings click File Save Settings 3 Click Scan EPSON Scan scans your original and saves the file in the selected folder or opens it in your scanning program If the file was saved directly to your computer you see the file in the Windows Explorer or Mac OS X Finder where you can view and print the image if desired Available Image Adjustments Full Auto Mode Parent topic Selecting...

Page 71: ... rotates the photo when it is scanned if necessary If your photo is not oriented correctly using this option deselect this option and scan again Parent topic Scanning in Full Auto Mode Scanning in Home Mode When you scan in Home Mode EPSON Scan automatically saves your scanned file in JPEG format in your operating system s Pictures or My Pictures folder or opens it in your scanning program You can...

Page 72: ...2 Select the Document Type setting that matches your original such as Photograph or Text Line Art 3 Select the Image Type setting that matches your original 72 ...

Page 73: ...area in your preview image that you want to scan scan area 8 Select any of the image adjustment settings you want to use Before making adjustments click the image or scan area in the Preview window 9 If you want to reduce or enlarge your image as you scan select the Target Size setting you want to use 10 Click Scan You see the File Save Settings window 11 Change any of the necessary file save sett...

Page 74: ...y You can also use the scan area to select specific Image Adjustments settings for a scanned image Just be sure to click inside the scan area before selecting the settings 1 Do one of the following to select your scan area in the Preview image Thumbnail preview Your scan area is selected automatically but you can change it Place your cursor in one corner of the desired scan area then click and dra...

Page 75: ... Normal preview Click the Auto Locate icon to create a marquee dotted line on the preview image 75 ...

Page 76: ...step To move the marquee click inside the scan area and drag the marquee where you want it To resize the scan area place your cursor over the edge or corner of the marquee then click and drag the edges where you want them Hold down the Shift key as you resize the marquee to retain the same width height proportions 76 ...

Page 77: ... image adjustments Not all adjustment settings may be available depending on the Document Type and Image Type setting Click the Brightness button to access additional settings Descreening Removes the ripple pattern that might appear in subtly shaded image areas such as skin tones This option improves results when scanning magazines or newspapers The results of descreening do not appear in the prev...

Page 78: ...g in Home Mode Selecting a Scan Size Home Mode You can reduce or enlarge the size of your image as you scan You can also select a specific scan size such as a common photo size like 4 6 inches 102 152 mm This places a scan area of that size on the preview image so you can use it to help crop the image in the correct proportions 1 Click the Preview button to preview your image 2 In the EPSON Scan w...

Page 79: ...ith the selected scan area To move the marquee click inside the scan area and drag the marquee where you want it To resize the scan area place your cursor over the edge or corner of the marquee then click and drag the edge where you want it 79 ...

Page 80: ...ortioned for your custom scan size Parent topic Scanning in Home Mode Scanning in Office Mode When you scan in Office Mode EPSON Scan automatically saves your scanned file in JPEG format in your operating system s Pictures or My Pictures folder or opens it in your scanning program You can select settings preview and change the scanned file settings as necessary 1 Start EPSON Scan and select Office...

Page 81: ...r original 3 Select the Document Source setting indicating where you placed your original 4 Select the Size and Orientation settings that match your original 5 Select the Resolution setting you want to use for your scan 6 Click the Preview button 81 ...

Page 82: ...ectly to your computer you see the file in the Windows Explorer or Mac OS X Finder where you can view and print the image if desired Selecting a Scan Area Office Mode Available Image Adjustments Office Mode Parent topic Selecting EPSON Scan Settings Related concepts Scan Resolution Guidelines Related tasks Selecting Scan File Settings Selecting a Scan Area Office Mode You can select a specific are...

Page 83: ...eate a marquee dotted line on the preview image 2 Do the following as necessary to work with the selected scan area If the marquee is correct continue with the next step To move the marquee click inside the scan area and drag the marquee where you want it 83 ...

Page 84: ...EPSON Scan window Parent topic Scanning in Office Mode Available Image Adjustments Office Mode You can select these Image Adjustments options in EPSON Scan Office Mode Note Select the Image Option checkbox if you need to set any of the grayed out image adjustments Not all adjustment settings may be available depending on the Image Type setting Unsharp Mask Makes the edges of certain image areas cl...

Page 85: ...the overall scanned image Threshold Adjusts the level at which black areas in text and line art are delineated improving text recognition in OCR Optical Character Recognition programs Parent topic Scanning in Office Mode Scanning in Professional Mode When you scan in Professional Mode EPSON Scan automatically saves your scanned file in JPEG format in your operating system s Pictures or My Pictures...

Page 86: ...86 ...

Page 87: ...use Before making adjustments click the image or scanned image area in the Preview window 10 If you want to reduce or enlarge your image as you scan select the Target Size setting you want to use 11 Click Scan You see the File Save Settings window 12 Change any of the necessary file save settings and click OK EPSON Scan scans your original and saves the file in the selected folder or opens it in y...

Page 88: ...ge You can select the entire image area or a portion of it You can even select multiple scan areas to create multiple scanned images of different areas Normal Preview mode only You can also use the scan area to select specific Image Adjustments settings for a scanned image Just be sure to click inside the scan area before selecting the settings Note In Professional Mode the default Preview mode is...

Page 89: ... scan area is selected automatically but you can change it Place your cursor in one corner of the desired scan area then click and drag the cursor to the opposite corner to create a marquee dotted line on the preview image 89 ...

Page 90: ...step To move the marquee click inside the scan area and drag the marquee where you want it To resize the scan area place your cursor over the edge or corner of the marquee then click and drag the edges where you want them Hold down the Shift key as you resize the marquee to retain the same width height proportions 90 ...

Page 91: ...options in EPSON Scan Professional Mode Note Not all adjustment settings may be available depending on the Image Type setting Click the image adjustment icon to access additional settings Click the Windows or Mac OS X icon next to a setting to change the level of adjustment Unsharp Mask Makes the edges of certain image areas clearer Turn off this option to leave softer edges Descreening Removes th...

Page 92: ...he settings Tone Correction Provides a graphical interface for adjusting tone levels individually For advanced users only Click the tone correction icon to access the settings Brightness Adjusts the overall lightness and darkness of the scanned image Contrast Adjusts the difference between the light and dark areas of the overall scanned image Saturation Adjusts the density of colors in the overall...

Page 93: ...n the preview image so you can use it to help crop the image in the correct proportions 1 Click the Preview button to preview your image 2 In the EPSON Scan window select the size you want your scanned image to be from the Target Size list Note If you need to rotate the orientation of the target size for your image click the orientation icon A marquee dotted line appears on your preview image prop...

Page 94: ...ith the selected scan area To move the marquee click inside the scan area and drag the marquee where you want it To resize the scan area place your cursor over the edge or corner of the marquee then click and drag the edge where you want it 94 ...

Page 95: ...k OK Then create a scan area on the preview image The marquee is automatically proportioned for your custom scan size 6 To use additional sizing tools click the Windows or Mac OS X icon next to the Target Size setting and select options as desired Scale Reduces or enlarges your image by the percentage you enter Trimming Turns automatic image cropping on or off 95 ...

Page 96: ...s Scan Resolution Guidelines If you plan to enlarge a scanned image so you can print it at a larger size you may need to increase the resolution from the default resolution set by EPSON Scan Follow these guidelines to determine the resolution setting you need You will enlarge the image as you scan it If you will enlarge the image using EPSON Scan s Target Size setting Home and Professional modes o...

Page 97: ...n file on the File Save Settings window You can also select various optional settings that control how EPSON Scan behaves when you scan and save files The File Save Settings window may appear after you click Scan on the EPSON Scan window You may also be able to access the window by clicking the icon on the EPSON Scan window 97 ...

Page 98: ... Optional Settings Parent topic Selecting EPSON Scan Settings Available Scanned File Types and Optional Settings You can select from a variety scanned file types and optional settings on the File Save Settings window in EPSON Scan File Formats Bitmap bmp A standard image file format for most Windows programs JPEG jpg An image format that lets you highly compress image data However the higher the c...

Page 99: ... Explorer or Mac OS X Finder automatically open to the folder where your scanned image is saved after scanning Show Add Page dialog after scanning If you are scanning a multi page document using the PDF or Multi Tiff format select to display a prompt for scanning additional pages after the first page is scanned Parent topic Selecting Scan File Settings Scanning with Mac OS X 10 6 10 7 10 8 Using I...

Page 100: ...4 Select the Scan Mode setting indicating where you placed your original if available Select any other scan settings as necessary 100 ...

Page 101: ...magazines or newspapers The results of descreening do not appear in the preview image only in your scanned image Backlight Correction Removes shadows from photos that have too much background light Dust Removal Removes dust marks from your originals automatically Color Restoration Restores the colors in faded photos automatically Parent topic Scanning with Mac OS X 10 6 10 7 10 8 Using Image Captu...

Page 102: ... 2 Start EPSON Scan 3 Select the scan mode you want to use 4 Select the scan settings for your scan 5 Preview your image 6 When you finish selecting all your settings click Scan You see the File Save Settings window 7 Select PDF as the Type setting 102 ...

Page 103: ... delete or reorder the scanned pages click Edit Page Delete or reorder the pages using the icons that appear on the bottom of the editing window When you are finished click OK Note If you installed an OCR Optical Character Recognition program you may see a screen indicating the program is converting your page to text Wait until the program re scans the page and close the program if necessary 11 Cl...

Page 104: ...if EPSON Scan offers that mode 1 Place your original on your product for scanning 2 Start EPSON Scan 3 Select the scan mode you want to use 4 Select the scan settings for your scan 5 Preview your image 6 Locate or access the image adjustment settings 7 Select the Color Restoration checkbox 8 When you finish selecting all your settings click Scan 9 Click Close to exit the EPSON Scan window if neces...

Page 105: ...am This process is called OCR Optical Character Recognition To scan and use OCR you need to install an OCR program such as ABBYY FineReader Scanning Using OCR Windows Scanning Using OCR Mac OS X Parent topic Scanning Special Projects Scanning Using OCR Windows You can use the ABBYY FineReader OCR program to convert scanned documents to editable text 1 Place your original on your product for scanni...

Page 106: ...on for your product it will not work correctly You see the scan settings window 6 Select your scan settings 7 Click Preview and adjust the area you want to scan if necessary 8 Click Scan Note To scan a multi page document select settings in the Multi Page Scanning section and click Scan for each page 9 When you are finished scanning click Close Your document is scanned and processed into editable ...

Page 107: ... topic Convert Scanned Documents to Editable Text OCR Related topics Placing Originals on the Product Selecting EPSON Scan Settings Scanning Using OCR Mac OS X You can use the ABBYY FineReader OCR program to convert scanned documents to editable text 1 Place your original on your product for scanning 2 Open the Applications folder and click the ABBYY FineReader Sprint icon You see this window 107 ...

Page 108: ...nguage setting 5 Select the type of document you are going to scan EPSON Scan starts in the last scan mode you used 6 Select your scan settings and click Scan Your document is scanned and you see the EPSON Scan window while your document is converted to editable text 7 Click Close to close the EPSON Scan window and Preview window if necessary 108 ...

Page 109: ...n The file is saved and then opened in an application associated with the file type you selected if available on your system Parent topic Convert Scanned Documents to Editable Text OCR Related topics Placing Originals on the Product Selecting EPSON Scan Settings 109 ...

Page 110: ...ps Do not tilt or shake an ink bottle after removing its seal otherwise ink may leak Ink Refilling Precautions Use ink bottles with the correct part number for this product The use of non genuine ink may cause damage that is not covered by Epson s warranty and under certain circumstances may cause erratic product behavior This product requires careful handling of ink Ink may splatter when the ink ...

Page 111: ... from leaking when you transport the bottle Ink Bottle and Ink Tank Information To maintain optimum print head performance some ink is consumed from all ink tanks during printing and when performing maintenance operations such as cleaning the print head The ink bottles may contain recycled materials but this does not affect product function or performance When printing in monochrome or grayscale c...

Page 112: ...nting until the ink tank needs to be refilled If the ink light is on the ink is below the lower line on the ink tank and the printer may stop printing You should refill the ink tank before you continue printing Caution If the ink level is below the lower line on the ink tank fill it to the upper line on the ink tank Continued use of the product when the ink level is below the lower line on the tan...

Page 113: ...mputer is connected to the Internet Select Do not display this message again and click Decline to disable online offers Promotional offers are not valid in Latin America 1 Right click the product icon in the Windows taskbar and select Monitoring Preferences You see this window 113 ...

Page 114: ...inter ships with full ink bottles and part of the ink from the first bottles is used to charge the print head Yields vary considerably based on images printed print settings paper type frequency of use and temperature For print quality a small amount of ink remains in the tank after the refill ink indicator comes on The ink bottles that came with your printer have a lower yield due to the ink char...

Page 115: ...However to keep your product operating at its best fill all the ink tanks up to the top line Caution Wear plastic gloves while refilling the ink tanks to avoid staining your hands 1 Place a sheet of paper under the ink tank area in case of spills 2 Turn on your product 3 Make sure the power light is on but not flashing 4 Unhook the ink tank unit from the product and lay it down Note Do not pull on...

Page 116: ...ul not to spill any ink 6 Snap off the tip of the bottle cap but do not dispose of the bottle cap tip so you can use it to seal the bottle cap later if necessary Then remove the cap remove the seal from the bottle and replace the cap on the bottle Note Make sure the color of the ink bottle matches the ink color you want to refill Caution Install the bottle cap tightly otherwise ink may leak 116 ...

Page 117: ...7 Refill the ink tank with the correct color ink up to the upper line on the ink tank 117 ...

Page 118: ...lling the ink tank place the bottle cap tip securely on the bottle cap and store the ink bottle upright for later use 9 Place the rubber cap securely on the ink tank 10 Repeat the previous steps as necessary for each ink color you need to refill 118 ...

Page 119: ...k tank unit cover 12 Hook the ink tank unit onto the product If the power light is on press the stop button Parent topic Refilling Ink Related concepts Purchase EPSON Ink Related references Ink Safety Precautions 119 ...

Page 120: ...lean the nozzles only if print quality declines You can check for clogged nozzles before you clean them so you don t clean them unnecessarily Note You cannot clean the print head if the ink level has reached the lower line on the ink tank and may not be able to clean it when the ink level in any of the tanks is low You must refill the ink tank first Print Head Nozzle Check Print Head Cleaning Ink ...

Page 121: ... product off 2 Load a few sheets of plain paper in the product 3 Hold down the stop button and press the power button to turn the product on 4 When the product turns on release both buttons The product begins printing a nozzle check pattern 5 Check the printed pattern to see if there are gaps in the lines Print head is clean Print head needs cleaning 121 ...

Page 122: ...1 Load a few sheets of plain paper in the product 2 Do one of the following Windows Right click the product icon in the Windows taskbar Mac OS X 10 6 10 7 10 8 In the Apple menu or the Dock select System Preferences Select Print Fax or Print Scan select your product and select Options Supplies Select Utility and select Open Printer Utility Mac OS X 10 5 In the Apple menu or the Dock select System ...

Page 123: ...123 ...

Page 124: ...4 Click Print 5 Check the printed pattern to see if there are gaps in the lines Print head is clean 124 ...

Page 125: ...Print head needs cleaning 6 If there are no gaps click Finish If there are gaps or the pattern is faint clean the print head Parent topic Print Head Nozzle Check Related concepts Print Head Cleaning 125 ...

Page 126: ... no product lights are indicating errors 2 Load a few sheets of plain paper in the product 3 Hold down the stop button for 3 seconds to start the cleaning cycle The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished Caution Never turn off the product during a cleaning cycle or you may damage it 4 Run a nozzle check to confirm that the print head is c...

Page 127: ...menu or the Dock select System Preferences Select Print Fax or Print Scan select your product and select Options Supplies Select Utility and select Open Printer Utility Mac OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax select your product and select Open Print Queue Select Utility 3 Select Head Cleaning You see one of these windows 127 ...

Page 128: ...le is finished Caution Never turn off the product during a cleaning cycle or you may damage it 5 When the power light stops flashing and remains on you can check to see if the nozzles are clean click Print Nozzle Check Pattern and click Print 6 Check the printed pattern to see if there are gaps in the lines Print head is clean 128 ...

Page 129: ...int click Clean to clean the print head again If you don t see any improvement after cleaning the print head up to 4 times turn off the product and wait at least 6 hours Then try cleaning the print head again If quality still does not improve flush the ink tubes Parent topic Print Head Cleaning 129 ...

Page 130: ... life the product stops printing and you must contact Epson for support Flushing the Ink Tubes Using a Computer Utility Parent topic Print Head Maintenance Flushing the Ink Tubes Using a Computer Utility You can use the Power Ink Flushing utility to flush the ink tubes Before you begin make sure there are no warnings or errors indicated by the product control panel 1 Make sure the transportation l...

Page 131: ...131 ...

Page 132: ...ast 6 hours Then check the print quality again If quality still does not improve contact Epson for support Parent topic Ink Tube Flushing Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment If your printouts become grainy or blurry you notice misalignment of vertical lines or you see dark or light horizontal bands you may need to align the print head Note Banding may ...

Page 133: ... Windows taskbar Mac OS X 10 6 10 7 10 8 In the Apple menu or the Dock select System Preferences Select Print Fax or Print Scan select your product and select Options Supplies Select Utility and select Open Printer Utility Mac OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax select your product and select Open Print Queue Select Utility 3 Select Print Head Alignme...

Page 134: ...134 ...

Page 135: ...ligned in one or more of the sets choose the closest one in each set and click Realignment Then print another alignment sheet and check it Note Click Skip where available if you want to skip a particular alignment sheet 6 When you are done click Finish Parent topic Print Head Alignment Cleaning the Paper Path If you see ink on the back of a printout you can clean the paper path to remove any exces...

Page 136: ...ber of Sheets You can view an option that displays the number of sheets of paper that have fed through the product Checking the Sheet Counter Windows Checking the Sheet Counter Mac OS X Parent topic Adjusting Print Quality Checking the Sheet Counter Windows You can check the the number of sheets of paper that have fed through the product by checking the sheet counter 1 Right click the product icon...

Page 137: ...have fed through the product by checking the sheet counter 1 Do one of the following Mac OS X 10 6 10 7 10 8 In the Apple menu or the Dock select System Preferences Select Print Fax or Print Scan select your product and select Options Supplies Select Utility and select Open Printer Utility Mac OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax select your product an...

Page 138: ...3 After checking the number of sheets fed into the printer click OK to close the window Parent topic Checking the Number of Sheets 138 ...

Page 139: ...Unplug the power cable 3 Disconnect any connected cables 4 Remove all the paper 5 Clean the scanner glass with a soft lint free cloth microfiber is recommended moistened with a little glass cleaner Caution Do not spray glass cleaner directly on the glass and do not press the glass surface with any force 6 Clean the outer case and control panel with a soft dry cloth Do not use liquid or chemical cl...

Page 140: ...sporting the ink bottles 1 Turn off the product 2 Lift up the scanner unit and check to see if the print head is in the far right position the home position If not turn on the product wait for the print head to move to the far right then turn the product off again 3 Secure the print head to the case with tape Caution Do not place tape on the white flat cable inside the product otherwise you may da...

Page 141: ...8 Set the transportation lock to the locked transport position 9 Check to make sure that the ink tank caps are installed securely 141 ...

Page 142: ...10 Place the transportation covers that came with your product over the protruding parts of the ink tank and then hook the ink tank unit onto the product 11 Close the output tray and paper support 142 ...

Page 143: ...ossible or use equivalent cushioning around the product Caution Keep the product level during transport Otherwise ink may leak Do not put opened ink bottles in the box with product Before using the product Be sure to remove the tape from the print head Be sure to set the transportation lock to the unlocked printing position Be sure to remove the transportation caps Note Store the transportation ca...

Page 144: ...If print quality has declined when you print again clean and align the print head Parent topic Cleaning and Transporting Your Product Related concepts Print Head Cleaning Print Head Alignment 144 ...

Page 145: ...elp Checking for Software Updates Periodically it s a good idea to check Epson s support website for free updates to your product software Visit the driver download site at global latin epson com Soporte website available in Spanish and Portuguese only With Windows your printer software automatically checks for updates You can also manually update the software by selecting Software Update or Drive...

Page 146: ...ss A wireless connection error has occurred Press the Wi Fi button to try The power light is flashing connecting again The WiFi light is flashing orange Paper is jammed in the product Remove the jammed paper and press The power light is flashing the B W copy button or the color copy button to clear the error The paper light is flashing No paper is loaded or multiple sheets fed at one time Load pap...

Page 147: ...f their service life Contact Epson for The power light is on or flashing support To continue printing press the B W copy button or the color copy button The ink light is flashing The paper light is flashing An error has occurred during firmware updating Connect your product The ink light is on using a USB cable and try updating the firmware again If the error The paper light is on message continue...

Page 148: ...perly Any operation problem you may have could be caused by your computer cable software or selected settings Check the other solutions in this manual or try uninstalling and reinstalling your printer software If the page prints but the nozzle check pattern has gaps clean or align the print head If the page does not print the product may have a problem Check the other solutions in this manual If t...

Page 149: ...ur product software try these solutions Make sure your product is turned on and the USB cable or network cable is securely connected at both ends If you still have problems installing software disconnect the cable and carefully follow the instructions on the Start Here sheet Also make sure your system meets the requirements for your operating system Close any other programs including screen savers...

Page 150: ...3 seconds Make sure to place your product within contact range of your router or access point Note Avoid placing your product near a microwave oven 2 4 GHz cordless phone or large metal object such as a filing cabinet Verify that your router or access point is operating correctly by connecting to it from your computer or another device You may need to disable the firewall and any anti virus softwa...

Page 151: ...i Fi button on the product for 3 seconds If you are connecting the product via EpsonNet Setup and the WiFi light on your product is not solid green make sure your product software was installed correctly If necessary reinstall your software Parent topic Solving Network Problems Cannot Print Over a Network If you cannot print over a network try these solutions Make sure that your product is turned ...

Page 152: ...t a high resolution a network communication error may occur Try scanning again at a lower resolution If network communication was interrupted while starting EPSON Scan exit EPSON Scan wait a few seconds and restart it If EPSON Scan cannot restart turn off your product turn it back on and try restarting EPSON Scan again Check the connection setting and test the connection using EPSON Scan Settings ...

Page 153: ... product makes a noise but nothing copies try these solutions Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary If the nozzle check page does not print but the product s power light is on make sure your product software is installed correctly Make sure your product is level not tilted Parent topic Solving Copying Problems Related concepts...

Page 154: ...aper does not feed for printing remove it Then reload it in the sheet feeder against the right side and beneath the tab Slide the edge guide against the edge of the paper making sure that the paper stack is not above the arrow mark on the edge guide If multiple pages feed at once remove the paper fan the edges to separate the sheets and reload it If paper jams when you load only one or two sheets ...

Page 155: ...tput tray and sheet feeder 3 Press the B W copy button or the color copy button to resume printing If the product lights still show an error continue with the next step 4 Press the power button to turn the product off 5 Lift the scanner remove the jammed paper and any torn pieces 6 Lower the scanner and press the power button to turn the product back on 7 Carefully follow all paper loading instruc...

Page 156: ... Problems Printing from a Computer Check these sections if you have problems while printing from your computer Nothing Prints Product Icon Does Not Appear in Windows Taskbar Printing is Slow Parent topic Solving Problems Nothing Prints If you have sent a print job and nothing prints try these solutions Make sure your product is turned on Make sure any interface cables are connected securely at bot...

Page 157: ...our product name select Open right click the stalled print job click Cancel and click Yes Parent topic Solving Problems Printing from a Computer Related tasks Running a Product Check Transporting Your Product Product Icon Does Not Appear in Windows Taskbar If you do not see your product icon in the Windows taskbar first try restarting your computer If that does not work try this solution 1 Do one ...

Page 158: ...ontinuously for a long time the product may have automatically slowed down to protect the print mechanism from overheating or becoming damaged Let the product rest with the power on for 30 minutes then try printing again For the fastest printing select the following settings in your product software Make sure the paper type setting matches the type of paper you loaded Turn on any high speed settin...

Page 159: ...y or Reverse page orientation settings in your printer software This option has different names depending on your operating system version Note Leave these options turned on when you print on EPSON Iron on Cool Peel Transfer paper if available for your product Parent topic Solving Page Layout and Content Problems Related tasks Selecting Additional Layout and Print Options Windows Selecting Basic P...

Page 160: ...ings Windows Selecting Basic Print Settings Mac OS X Selecting Printing Preferences Mac OS X Incorrect Margins on Printout If your printed page has incorrect margins try these solutions Make sure you selected the correct paper size settings in your printing program and printer software Make sure you selected the correct margins for your paper size in your printing program Make sure your paper is p...

Page 161: ...inter in your printing program If your product is connected to a USB hub connect it directly to your computer instead Parent topic Solving Page Layout and Content Problems Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position try these solutions Make sure you selected the correct paper size and layout settings in your printing program and printer softwar...

Page 162: ...oks fine on your computer screen White or Dark Lines in Printout Blurry or Smeared Printout Faint Printout or Printout Has Gaps Grainy Printout Incorrect Colors Parent topic Solving Problems Related topics Solving Scanned Image Quality Problems White or Dark Lines in Printout If you notice white or dark lines in your prints also called banding try these solutions before you reprint Run a nozzle ch...

Page 163: ...e printable side should be faceup Use a support sheet with special paper or load special paper one sheet at a time Make sure your paper meets the specifications for your product Use EPSON papers to ensure proper saturation and absorption of genuine EPSON inks Make sure the paper type setting in your product software matches the type of paper you loaded Remove each sheet from the output tray as it ...

Page 164: ... Cleaning Print Head Alignment Related references Available EPSON Papers Paper Specifications Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings Mac OS X Selecting Printing Preferences Mac OS X Cleaning the Paper Path Transporting Your Product Related topics Loading Paper Faint Printout or Printout Has Gaps If your printouts are faint or have gaps try these solutio...

Page 165: ...sic Print Settings Mac OS X Cleaning the Paper Path Related topics Refilling Ink Loading Paper Grainy Printout If your printouts are grainy try these solutions Make sure you loaded the printable side of the paper faceup in the sheet feeder Select a higher print quality setting and turn off any high speed settings in your product software Run a nozzle check to see if any of the print head nozzles a...

Page 166: ...ng position Make sure the transportation caps are not installed The ink levels may be low and you may need to refill the ink Visually check the ink levels Also make sure you filled the tanks with the correct colors of ink Your printed colors can never exactly match your on screen colors However you can use a color management system to get as close as possible Try using the color management options...

Page 167: ...equirements Mac System Requirements Cannot Start EPSON Scan If you cannot start EPSON Scan try these solutions Make sure your product is turned on and any interface cables are securely connected at both ends Make sure EPSON Scan is selected in your scanning program Make sure your computer is not running in a power saving mode such as sleep or standby If so wake your system and restart EPSON Scan C...

Page 168: ...Image Colors are Patchy at the Edges Image is Too Dark Back of Original Image Appears in Scanned Image Ripple Patterns Appear in an Image Image is Scanned Upside Down Scanned Image Colors Do Not Match Original Colors Scan Area is Not Adjustable in Thumbnail Preview Scanned Image Edges are Cropped Parent topic Solving Problems Related topics Solving Print Quality Problems Image Consists of a Few Do...

Page 169: ... Scanned Image Quality Problems Related tasks Cleaning Your Product Straight Lines in an Image Appear Crooked If straight lines in an original appear crooked in a scanned image make sure to place your original straight when you scan it Parent topic Solving Scanned Image Quality Problems Related topics Placing Originals on the Product Image is Distorted or Blurry If a scanned image appears distorte...

Page 170: ...Scanned Image Quality Problems Image is Too Dark If your scanned image is too dark try these solutions Adjust these EPSON Scan settings if available and try scanning again Auto Exposure Brightness Histogram Adjustment Check the brightness and contrast settings of your computer monitor Parent topic Solving Scanned Image Quality Problems Related topics Selecting EPSON Scan Settings Back of Original ...

Page 171: ...s option deselect the Auto Photo Orientation setting and scan again Parent topic Solving Scanned Image Quality Problems Related tasks Scanning in Full Auto Mode Scanned Image Colors Do Not Match Original Colors Printed colors can never exactly match the colors on your computer monitor because printers and monitors use different color systems monitors use RGB red green and blue and printers typical...

Page 172: ...Scan Area Professional Mode Scanned Image Edges are Cropped If the edges of a scanned image are cropped make sure your original is placed correctly for scanning If necessary move your original away from the edges of the scanner glass slightly Parent topic Solving Scanned Image Quality Problems Related topics Placing Originals on the Product When to Uninstall Your Product Software If you have a pro...

Page 173: ... click Change Remove 8 Do one of the following to uninstall EPSON Scan then follow any on screen instructions Windows 7 or Windows Vista Select EPSON Scan and click Uninstall Change Windows XP Select EPSON Scan and click Change Remove 9 Restart your computer then see the Start Here sheet to re install your software Note If you find that re installing your product software does not solve a problem ...

Page 174: ...rent topic When to Uninstall Your Product Software Where to Get Help If you need additional help with your EPSON product contact Epson Epson provides these technical support services Internet Support Visit Epson s support website at global latin epson com Soporte for solutions to common problems You can download drivers and documentation get FAQs and troubleshooting advice or e mail Epson with you...

Page 175: ...Mexico Mexico City 52 55 1323 2052 Other cities 01 800 087 1080 Nicaragua 00 1 800 226 0368 Panama 00 800 052 1376 Peru Lima 51 1 418 0210 Other cities 0800 10126 Uruguay 00040 5210067 Venezuela 58 212 240 1111 Contact your local phone company to call this toll free number from a mobile phone Dial first 7 digits wait for a message then enter code If your country does not appear in the list contact...

Page 176: ...hase genuine EPSON ink and paper from an EPSON authorized reseller To find the nearest reseller visit global latin epson com or call your nearest Epson sales office website available in Spanish and Portuguese only Parent topic Solving Problems 176 ...

Page 177: ...Specifications Windows System Requirements To use your product and its software your computer should use one of these operating systems Microsoft Windows 7 Windows Vista Windows XP Professional x64 Edition Windows XP SP3 Note Visit Epson s support website at global latin epson com Soporte for the latest in compatibility and drivers for your product website available in Spanish and Portuguese only ...

Page 178: ...y 100 sheets at 20 lb 75 g m2 plain paper Parent topic Technical Specifications Scanning Specifications Scanner type Flatbed color Photoelectric device CIS Effective pixels 10200 14040 pixels at 600 dpi Scan area may be restricted if you select a higher resolution setting Document size Maximum 8 5 11 7 inches 216 297 mm US letter or A4 size Scanning resolution 1200 dpi main scan 2400 dpi sub scan ...

Page 179: ...oor quality paper may reduce print quality and cause paper jams or other problems If you encounter problems switch to a higher grade of paper Single sheets Size A4 8 3 11 7 inches 210 297 mm A5 5 8 8 2 inches 148 210 mm A6 4 1 5 8 inches 105 148 mm Letter 8 5 11 inches 216 279 mm Legal 8 5 14 inches 216 357 mm 4 6 inches 102 152 mm 5 7 inches 127 178 mm 8 10 inches 203 254 mm 3 5 5 inches 89 127 m...

Page 180: ...lb 75 g m2 to 24 lb 90 g m2 Parent topic Technical Specifications Printable Area Specifications Single sheets 1 Top 0 12 inch 3 mm minimum 2 Left 0 12 inch 3 mm minimum 3 Right 0 12 inch 3 mm minimum 4 Bottom 0 12 inch 3 mm minimum 180 ...

Page 181: ...printer setup and are not for resale The printer ships with full ink bottles and part of the ink from the first bottles is used to charge the print head Yields vary considerably based on images printed print settings paper type frequency of use and temperature For print quality a small amount of ink remains in the tank after the refill ink indicator comes on The ink bottles that came with your pri...

Page 182: ... Specifications Dimension Specifications Height Stored 5 7 inches 145 mm Printing 11 inches 279 mm Width Stored 18 6 inches 472 mm Printing 18 6 inches 472 mm Depth Stored 11 8 inches 300 mm Printing 20 8 inches 528 mm Weight 9 7 lb 4 4 kg without ink and power cord Parent topic Technical Specifications Electrical Specifications Power supply rating 100 to 240 V Input voltage range 90 to 264 V Rate...

Page 183: ...4 to 104 ºF 20 to 40 ºC 1 month at 104 ºF 40 ºC Humidity Operating 20 to 80 RH non condensing Storage 5 to 85 RH Parent topic Technical Specifications Interface Specifications Interface type Hi Speed USB Device Parent topic Technical Specifications Network Interface Specifications Wireless LAN standard IEEE 802 11 b g n Wireless security WEP 64 128 bit WPA WPA2 Personal Frequency band 2 4 GHz Comm...

Page 184: ...Note Wireless LAN standard complies with either IEEE 802 11 b g or IEEE 802 11 b g n depending on purchase location Parent topic Technical Specifications 184 ...

Page 185: ... ANY WARRANTY without even the implied warranty of MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE See the license agreements of each open source software program for more details which are described in OSS pdf on your Printer Software CD 4 OpenSSL toolkit This printer product includes software developed by the OpenSSL project for use in the OpenSSL Toolkit http www openssl org This product i...

Page 186: ... GNU Lesser General Public License Version 2 or later version LGPL Programs The list of LGPL Programs uclibc 0 9 29 libusb libs 0 1 12 zeroconf 0 6 1 1 iksemel 1 4 Apache License This printer product includes the open source software program Bonjour which apply the Apache License Version2 0 Apache License Program Bonjour License This printer product includes the open source software program Bonjou...

Page 187: ...ms The list of BSD Programs busybox 1 2 2 1 util linux 2 12 mount 2 12 mvlutils 2 8 4 netkit ftp 0 17 netkit base 0 17 portmap 5beta Sun RPC License This printer product includes the open source software programs which apply the Sun RPC License Sun RPC Programs The list of Sun RPC Programs busybox 1 2 2 1 netkit inetd 0 17 portmap 5beta TCP Wrappers license This printer product includes the open s...

Page 188: ...d logomark of Seiko Epson Corporation General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective owners Epson disclaims any and all rights in those marks Parent topic Notices Copyright Notice All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means ele...

Page 189: ...am Leffler Copyright 1991 1997 Silicon Graphics Inc Permission to use copy modify distribute and sell this software and its documentation for any purpose is hereby granted without fee provided that I the above copyright notices and this permission notice appear in all copies of the software and related documentation and ii the names of Sam Leffler and Silicon Graphics may not be used in any advert...

Page 190: ...some people assume Contact your legal advisor for any questions regarding copyright law Parent topic Copyright Notice Default Delay Times for Power Management for EPSON Products This product will enter sleep mode after a period of nonuse The time interval has been set at the factory to ensure that the product meets Energy Star standards of energy efficiency and cannot be modified by the consumer P...

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