5.
Run the file you downloaded.
6.
Double-click the
Uninstaller
icon.
7.
Select the checkbox for each software program you want to uninstall.
8.
Click
Uninstall
.
9.
Follow the on-screen instructions to uninstall the software.
10. To reinstall your product software, see the
Start Here
sheet for instructions.
Note:
If you uninstall the printer driver and your product name remains in the
Print & Fax
,
Print & Scan
,
or
Printers & Scanners
window, select your product name and click the
–
(remove) icon to remove it.
Parent topic:
Uninstall Your Product Software
Where to Get Help
If you need additional help with your Epson product, contact Epson.
Epson provides these technical support services:
Internet Support
Visit Epson's support website at
global.latin.epson.com/Soporte
for solutions to common problems. You
can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with
your questions. (Website available in Spanish and Portuguese only.)
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
• Product name
• Product serial number (located on a label on the product)
• Proof of purchase (such as a store receipt) and date of purchase
• Computer configuration
• Description of the problem
Then call:
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