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Epson Expression Home XP-3150 Series, User Manual

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Epson Expression Home XP-3150 Series User Manual Download Page 161

❏

Colors on a display are not quite identical to those on paper because the display device and the printer have a
different process of producing colors.

Cannot Print Without Margins

Make borderless setting in the print settings. If you select a paper type that does not support borderless printing,
you cannot select 

Borderless

. Select a paper type that supports borderless printing.

Related Information

&

“Menu Options for Copying” on page 81

&

“Printing Basics - Windows” on page 56

&

“Printing Basics - Mac OS” on page 58

Edges of the Image are Cropped During Borderless Printing

During borderless printing, the image is slightly enlarged and the protruding area is cropped. Select a smaller
enlargement setting.

❏

Control panel

Change the 

Expansion

 setting.

❏

Windows

Click 

Settings

 next to the 

Borderless

 checkbox on the printer driver's 

Main

 tab, and then change the settings.

❏

Mac OS

Change the 

Expansion

 setting from the print dialog's 

Print Settings

 menu.

Related Information

&

“Menu Options for Copying” on page 81

The Position, Size, or Margins of the Printout Are Incorrect

❏

Load paper in the correct direction, and slide the edge guides against the edges of the paper.

❏

When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a
symbol on the frame of the scanner glass. If the edges of the copy are cropped off, move the original slightly
away from the corner.

❏

When placing the originals on the scanner glass, clean the scanner glass and the document cover using a dry,
soft, clean cloth. If there is dust or stains on the glass, the copy area may extend to include the dust or stains,
resulting in the wrong copying position or small images.

❏

Select the appropriate paper size setting.

Solving Problems

>

Printout Problems

>

The Position, Size, or Margins of the Printout Are Incorrect

161

Summary of Contents for Expression Home XP-3150 Series

Page 1: ...User s Guide NPD6802 00 EN ...

Page 2: ... or expenses incurred by the purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising fr...

Page 3: ... OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE AND ON ANY THEORY OF LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and other countries Microsoft Windows and Windows Vista are registered trademarks of Microsoft Corporation Apple Mac macOS OS X Bonjour ColorSync Safari AirPrint iPad iPhone iPo...

Page 4: ...ouch using Wi Fi Direct 22 Connecting to Android Devices using Wi Fi Direct 26 Connecting to Devices other than iOS and Android using Wi Fi Direct 28 Making Wi Fi Settings from the Printer 31 Making Wi Fi Settings by Entering the SSID and Password 31 Making Wi Fi Settings by Push Button Setup 32 Making Wi Fi Settings by PIN Code Setup WPS 33 Checking the Network Connection Status 34 Network Icon 3...

Page 5: ...c OS X 99 Ink Cartridge Codes 100 Ink Cartridge Handling Precautions 100 Replacing Ink Cartridges 103 Maintenance Box Code 106 Maintenance Box Handling Precautions 106 Replacing a Maintenance Box 107 Temporarily Printing with Black Ink 109 Temporarily Printing with Black Ink Windows 110 Temporarily Printing with Black Ink Mac OS 111 Conserving Black Ink when the Black Ink Is Low for Windows Only 1...

Page 6: ...ems Checking the Printer Status 142 Checking Error Codes on the LCD Screen 142 Checking the Printer Status Windows 143 Checking the Printer Status Mac OS 143 Checking the Software Status 144 Removing Jammed Paper 144 Removing Jammed Paper from the Rear Paper Feed 144 Removing Jammed Paper from Rear Cover 145 Removing Jammed Paper from Inside the Printer 146 Paper Does Not Feed Correctly 147 Paper ...

Page 7: ... Glass 165 The Image Quality Is Rough 165 Offset Appears in the Background of Images 166 Text is Blurred 166 Moiré Patterns Web Like Shadows Appear 166 Cannot Scan the Correct Area on the Scanner Glass 167 Cannot Preview in Thumbnail 167 Text is Not Recognized Correctly when Saving as a Searchable PDF 167 Cannot Solve Problems in the Scanned Image 168 Other Scanning Problems 168 Scanning Is Too Sl...

Page 8: ...pport website at http support epson net Digital manual Start EPSON Software Updater on your computer EPSON Software Updater checks for available updates of Epson software applications and the digital manuals and allows you to download the latest ones Related Information Application for Updating Software and Firmware EPSON Software Updater on page 137 Using the Manual to Search for Information The ...

Page 9: ...es you need Click Print in the File menu and then specify the pages you want to print in Pages in Pages to Print To specify a series of pages enter a hyphen between the start page and the end page Example 20 25 To specify pages that are not in series divide the pages with commas Example 5 10 15 Marks and Symbols Caution Instructions that must be followed carefully to avoid bodily injury cImportant...

Page 10: ...can read the QR code using dedicated app Operating System References Windows In this manual terms such as Windows 10 Windows 8 1 Windows 8 Windows 7 Windows Vista Windows XP refer to the following operating systems Additionally Windows is used to refer to all versions Microsoft Windows 10 operating system Microsoft Windows 8 1 operating system Microsoft Windows 8 operating system Microsoft Windows...

Page 11: ...y unplugged Do not place or store the printer outdoors near excessive dirt or dust water heat sources or in locations subject to shocks vibrations high temperature or humidity Take care not to spill liquid on the printer and not to handle the printer with wet hands Keep the printer at least 22 cm away from cardiac pacemakers Radio waves from this printer may adversely affect the operation of cardi...

Page 12: ... to use the printer in Germany the building installation must be protected by a 10 or 16 amp circuit breaker to provide adequate short circuit protection and over current protection for the printer When connecting the printer to a computer or other device with a cable ensure the correct orientation of the connectors Each connector has only one correct orientation Inserting a connector in the wrong...

Page 13: ...ons on the medical equipment Radio waves from this printer may negatively affect the operation of automatically controlled devices such as automatic doors or fire alarms and could lead to accidents due to malfunction When using this printer near automatically controlled devices follow all posted warnings and directions on these devices Advisories and Warnings for Using the LCD Screen The LCD scree...

Page 14: ...uard Prevents foreign substance from entering the printer Usually keep this guard closed E Output tray Holds the ejected paper F Stopper Prevents printouts from falling from the output tray A Document cover Blocks external light while scanning B Scanner glass Place the originals C Control panel Indicates the printer s status and allows you to make print settings Printer Basics Part Names and Funct...

Page 15: ...rom the print head nozzles A Maintenance box cover Remove when replacing the maintenance box The maintenance box is a container that collects a very small amount of surplus ink during cleaning or printing B Rear cover Remove when removing jammed paper C AC inlet Connects the power cord D USB port Connects a USB cable to connect with a computer Related Information Control Panel on page 16 Printer B...

Page 16: ...nu or to make settings D Displays the solutions when you are in trouble E Use the u d l r buttons to select a menu and then press the OK button to enter the selected menu F Stops the current operation G Starts an operation such as printing or copying H Applies to a variety of functions depending on the situation I Returns to the previous screen Guide to the Home Screen Printer Basics Guide to the ...

Page 17: ...owever enabling this may reduce print speed Depending on the paper type and print quality settings you selected there may be no difference in the printer s noise level This is a shortcut to the following menu Settings Printer Setup Quiet Mode Personal Stationery Offers you various printing features such as printing ruled paper or calendars Settings Allows you to make settings related to maintenanc...

Page 18: ...the left backspace OK Enters the selected characters Viewing Animations You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD screen Press button Displays the help screen Select How To and then select the items that you want to view Select How to at the bottom of the operation screen Displays the context sensitive animation A Indicates your pro...

Page 19: ...previous step C Indicates the total number of steps and the current step number In the example above it shows step 2 from 3 steps D Press r button to move to the next step Printer Basics Guide to the Control Panel Viewing Animations 19 ...

Page 20: ...uter Related Information Connecting to a Computer on page 21 Connecting to a smart device over a wireless router on page 22 Making Wi Fi Settings from the Printer on page 31 Wi Fi Direct Simple AP Connection Use this connection method when you are not using Wi Fi at home or at the office or when you want to connect the printer and the computer or smart device directly In this mode the printer acts...

Page 21: ...o Devices other than iOS and Android using Wi Fi Direct on page 28 Connecting to a Computer We recommend using the installer to connect the printer to a computer You can run the installer using one of the following methods Setting up from the website Access the following website and then enter the product name Go to Setup and then start setting up http epson sn Setting up using the software disc o...

Page 22: ...inter http epson sn Setup Note If you want to connect a computer and a smart device to the printer at the same time we recommend setting up from the computer first by using the installer Related Information Printing from Smart Devices on page 75 Connecting to an iPhone iPad or iPod touch using Wi Fi Direct This method allows you to connect the printer directly to an iPhone iPad or iPod touch witho...

Page 23: ...nter and the smart device that you want to connect to once Unless you disable Wi Fi Direct or restore the network settings to their defaults you do not need to make these settings again 1 Select Smartphone connect on the home screen using the l r buttons and then press the OK button 2 Check the message and then press the OK button to proceed 3 Check the message and then press the OK button to proc...

Page 24: ...the Camera app for iOS 11 or later You cannot connect to the printer using the Camera app for iOS 10 or earlier Also you cannot connect using an app for scanning QR codes If you cannot connect press the l button See Related Information below for details on connecting 7 Tap the notification displayed on the screen of the iPhone iPad or iPod touch 8 Tap Join Network Settings Connecting to a Smart De...

Page 25: ...ter that you want to connect to See the information displayed on the printer s control panel to select the printer 13 On the printer s control panel press the OK button For smart devices that have been connected to the printer before select the network name SSID on the smart device s Wi Fi screen to connect them again Network Settings Connecting to a Smart Device Connecting to an iPhone iPad or iP...

Page 26: ... from a smart device Install Epson iPrint on the smart device in advance Note You only need to make these settings for the printer and the smart device that you want to connect to once Unless you disable Wi Fi Direct or restore the network settings to their defaults you do not need to make these settings again 1 Select Smartphone connect on the home screen using the l r buttons and then press the ...

Page 27: ...droid device If printers are not displayed connect by selecting Other OS Devices See Related Information below for connecting 7 When the device connection approval screen is displayed select Approve 8 On the printer s control panel press the OK button For smart devices that have been connected to the printer before select the network name SSID on the smart device s Wi Fi screen to connect them aga...

Page 28: ...ce that you want to connect to once Unless you disable Wi Fi Direct or restore the network settings to their defaults you do not need to make these settings again 1 Select Smartphone connect on the home screen using the l r buttons and then press the OK button 2 Check the message and then press the OK button to proceed 3 Select Other OS Devices using the l r buttons and then press the OK button Th...

Page 29: ...shown on the printer s control panel and then enter the password The screenshot is an example on iPhone 5 On the printer s control panel press the OK button Network Settings Connecting to a Smart Device Connecting to Devices other than iOS and Android using Wi 29 ...

Page 30: ...See the information displayed on the printer s control panel to select the printer 9 On the printer s control panel press the OK button For smart devices that have been connected to the printer before select the network name SSID on the smart device s Wi Fi screen to connect them again Network Settings Connecting to a Smart Device Connecting to Devices other than iOS and Android using Wi 30 ...

Page 31: ...Push Button Setup on page 32 Making Wi Fi Settings by PIN Code Setup WPS on page 33 Making Wi Fi Settings by Entering the SSID and Password You can set up a Wi Fi network by entering the information necessary to connect to a wireless router from the printer s control panel To set up using this method you need the SSID and password for a wireless router Note If you are using an wireless router with...

Page 32: ...t find any information see the documentation provided with the wireless router 7 When you have setup finished and then press the button Note If you fail to connect load paper and then press the button to print a network connection report Related Information Entering Characters on page 17 Checking the Network Connection Status on page 34 When You Cannot Make Network Settings on page 153 Making Wi F...

Page 33: ... 153 Making Wi Fi Settings by PIN Code Setup WPS You can automatically connect to an wireless router by using a PIN code You can use this method to set up if an wireless router is capable of WPS Wi Fi Protected Setup Use a computer to enter a PIN code into the wireless router 1 Select Wi Fi Setup on the home screen To select an item use the u d l r buttons and then press the OK button 2 Select Wi ...

Page 34: ... in the following way Network Icon You can check the network connection status and strength of the radio wave using the network icon on the printer s home screen Related Information Guide to the Home Screen on page 16 Printing a Network Connection Report You can print a network connection report to check the status between the printer and the wireless router 1 Load papers 2 Select Settings on the ...

Page 35: ...ort on page 35 Messages and Solutions on the Network Connection Report Check the messages and error codes on the network connection report and then follow the solutions a Error code b Messages on the Network Environment Related Information E 1 on page 36 E 2 E 3 E 7 on page 36 E 5 on page 37 E 6 on page 37 E 8 on page 37 E 9 on page 38 Network Settings Checking the Network Connection Status Printi...

Page 36: ...your wireless router does not support WPS Makes sure your SSID uses only ASCII characters alphanumeric characters and symbols The printer cannot display an SSID that contains non ASCII characters Makes sure you know your SSID and password before connecting to the wireless router If you are using a wireless router with its default settings the SSID and password are located on a label on the wireles...

Page 37: ...reless router is using shared authentication with WEP security make sure the authentication key and index are correct If the number of connectable devices on the wireless router is less than the number of network devices that you want to connect make settings on the wireless router to increase the number of connectable devices See the documentation provided with the wireless router to make setting...

Page 38: ...subnet mask and default gateway from the Network Status part on the network connection report If DHCP is enabled change the printer s Obtain IP Address setting to Auto If you want to set the IP address manually check the printer s IP address from the Network Status part on the network connection report and then select Manual on the network settings screen Set the subnet mask to 255 255 255 0 If st...

Page 39: ...inter Related Information Printing a Network Status Sheet on page 40 Connecting to a Computer on page 21 E 13 Solutions Check the following Network devices such as a wireless router hub and router are turned on The TCP IP Setup for network devices has not been set up manually If the printer s TCP IP Setup is set automatically while the TCP IP Setup for other network devices is performed manually t...

Page 40: ...r network first You can confirm the number of wireless devices which can be connected simultaneously and the number of connected devices by checking the network status sheet or the printer s control panel The same SSID as Wi Fi Direct exists in the environment Change the Wi Fi Direct SSID if you cannot connect a smart device to the printer On the printer s control panel go to Wi Fi Direct Setup sc...

Page 41: ...ith Windows computers with disc drives Insert the software disc into the computer and then follow the on screen instructions Selecting Change the Connection Methods Follow the on screen instructions until the following screen is displayed Select Set up Printer connection again for new network router or changing USB to network etc on the Install Software screen and then click Next Changing the Wi F...

Page 42: ...the printer to your arbitrary value You can set the password in ASCII characters that is displayed on the software keyboard on the control panel When changing the password all connected devices are disconnected Use the new password if you want to re connect the device Disable Wi Fi Direct Disable Wi Fi Direct simple AP settings of the printer When disabling it all devices connected to the printer ...

Page 43: ...ou want to disconnect a specific device disconnect from the device instead of the printer Use one of the following methods to disconnect the Wi Fi Direct Simple AP connection from the device Disconnect the Wi Fi connection to the printer s network name SSID Connect to another network name SSID 1 Select Wi Fi Setup on the home screen To select an item use the u d l r buttons and then press the OK b...

Page 44: ...select an item use the u d l r buttons and then press the OK button 2 Select Restore Default Settings Network Settings 3 Check the message and then press the OK button Network Settings Restoring the Network Settings from the Control Panel 44 ...

Page 45: ...hick too thin or paper that has stickers stuck to it Using these types of paper causes paper jams and smears on the printout Fan and align the edges of the envelopes before loading When the stacked envelopes are puffed up with air press them down to flatten them before loading Do not use envelopes that are curled or folded Using these envelopes causes paper jams and smears on the printout Do not u...

Page 46: ...edia Name Size Loading Capacity Sheets Epson Matte Paper Heavyweight A4 20 Epson Photo Quality Ink Jet Paper A4 80 Paper suitable for printing photos Media Name Size Loading Capacity Sheets Epson Ultra Glossy Photo Paper A4 13 18 cm 5 7 in 10 15 cm 4 6 in 20 Epson Premium Glossy Photo Paper A4 13 18 cm 5 7 in 10 15 cm 4 6 in 20 Epson Premium Semigloss Photo Paper A4 13 18 cm 5 7 in 10 15 cm 4 6 in...

Page 47: ...er 2 sided printing and borderless printing are not available for letterhead paper Envelopes Media Name Size Loading Capacity Envelopes Envelope Envelope 10 Envelope DL Envelope C6 10 Related Information Paper for Borderless Printing on page 47 Paper for 2 Sided Printing on page 48 Paper for Borderless Printing Genuine Epson Paper Epson Bright White Ink Jet Paper Epson Photo Quality Ink Jet Paper ...

Page 48: ...iver Epson Bright White Ink Jet Paper Plain paper Plain paper Epson Ultra Glossy Photo Paper Ultra Glossy Epson Ultra Glossy Epson Premium Glossy Photo Paper Prem Glossy Epson Premium Glossy Epson Premium Semigloss Photo Paper Prem Semigloss Epson Premium Semigloss Epson Photo Paper Glossy Glossy Photo Paper Glossy Epson Matte Paper Heavyweight Matte Epson Matte Epson Photo Quality Ink Jet Paper P...

Page 49: ...ve the line just under the d symbol inside the edge guide Load paper short edge first However when you have set the long edge as the width of the user defined size load paper long edge first Envelope Load envelopes with the flap on the left side Long Papers When loading paper longer than legal size store the paper support and then flatten the leading edge of the paper Loading Paper Loading Paper i...

Page 50: ...t an item use the u d l r buttons and then press the OK button Note You can also display the paper size and paper type settings screen by selecting Settings Printer Setup Paper Source Settings Paper Setup For letterhead paper select Letterhead as the paper type For letterhead paper if you print on paper that is smaller than the setting in the printer driver the printer may print beyond the edges o...

Page 51: ...aper to its package If you leave it in the printer the paper may curl or the print quality may decline Related Information Paper Handling Precautions on page 45 Available Paper and Capacities on page 46 Loading Paper Loading Paper in the Rear Paper Feed 51 ...

Page 52: ... stains on the surface of the scanner glass using a soft dry clean cloth Note If there is any trash or dirt on the scanner glass the scanning range may expand to include it so the image of the original may be displaced or reduced 3 Place the original face down and slide it to the corner mark Note A range of 1 5 mm from the corner of the scanner glass is not scanned Placing Originals Placing Origin...

Page 53: ...y may be damaged 5 Remove the originals after scanning Note If you leave the originals on the scanner glass for a long time they may stick to the surface of the glass How to Place Various Originals Placing Originals for 2 Up Layout Placing Originals Placing Originals on the Scanner Glass How to Place Various Originals 53 ...

Page 54: ...the Same Time You can scan multiple photos at the same time and save each image using Photo Mode in Epson Scan 2 Place the photos 4 5 mm away from the horizontal and vertical edges of the scanner glass and place them at least 20 mm apart from each other The photos should be larger than 15 15 mm Placing Originals Placing Originals on the Scanner Glass How to Place Various Originals 54 ...

Page 55: ...Note Enable the Thumbnail check box at the top of the preview window Placing Originals Placing Originals on the Scanner Glass How to Place Various Originals 55 ...

Page 56: ...n press the OK button 3 Select a menu item 4 Follow the on screen instructions to print Related Information Loading Paper in the Rear Paper Feed on page 48 List of Paper Type on page 48 Printing from a Computer Printing Basics Windows Note See the online help for explanations of the setting items Right click an item and then click Help Operations differ depending on the application See the applica...

Page 57: ...n the paper size so that no margins are printed around the edges of the paper Click Settings to select the amount of enlargement Orientation Select the orientation you set in the application Paper Type Select the type of paper you loaded Quality Select the print quality Selecting High provides higher quality printing but the printing speed may be slower Color Select Grayscale when you want to prin...

Page 58: ... 1 Load paper in the printer 2 Open the file you want to print 3 Select Print from the File menu or another command to access the print dialog If necessary click Show Details or d to expand the print window 4 Make the following settings Printer Select your printer Presets Select when you want to use the registered settings Paper Size Select the paper size you loaded in the printer When printing wi...

Page 59: ...ces from the Apple menu Printers Scanners or Print Scan Print Fax remove the printer and then add the printer again macOS Mojave 10 14 cannot access Print Settings in applications made by Apple such as TextEdit 6 Make the following settings Media Type Select the type of paper you loaded Print Quality Select the print quality Selecting Fine provides higher quality printing but the printing speed ma...

Page 60: ...ng for Windows only When the printer has finished printing the first side flip the paper over to print on the other side You can also print a booklet that can be created by folding the printout For Windows only Note This feature is not available for borderless printing If you do not use paper that is suitable for 2 sided printing the print quality may decline and paper jams may occur Depending on ...

Page 61: ...ocument type from Select Document Type and then click OK The printer driver automatically sets the Adjustments options for that document type Note Printing may be slow depending on the combination of options selected for Select Document Type in the Print Density Adjustment window and for Quality on the Main tab For manual 2 sided printing the Print Density Adjustment setting is not available 7 Set...

Page 62: ...ying time by clicking the arrow mark next to Adjustments 7 Set the other items as necessary 8 Click Print Related Information Loading Paper in the Rear Paper Feed on page 48 Printing Basics Mac OS on page 58 Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper Printing Several Pages on One Sheet Windows Note This feature is not available for border...

Page 63: ... 48 Printing Basics Windows on page 56 Printing Several Pages on One Sheet Mac OS 1 Load paper in the printer 2 Open the file you want to print 3 Access the print dialog 4 Select Layout from the pop up menu 5 Set the number of pages in Pages per Sheet the Layout Direction page order and Border 6 Set the other items as necessary 7 Click Print Related Information Loading Paper in the Rear Paper Feed...

Page 64: ...t the paper size you set in the application Output Paper Select the paper size you loaded in the printer Fit to Page is selected automatically Note If you want to print a reduced image at the center of the page select Center 5 Set the other items on the Main and More Options tabs as necessary and then click OK 6 Click Print Related Information Loading Paper in the Rear Paper Feed on page 48 Printi...

Page 65: ...age 58 Printing Multiple Files Together for Windows Only Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job You can specify the print settings for combined files such as layout print order and orientation 1 Load paper in the printer 2 Open the file you want to print 3 Access the printer driver window 4 Select Job Arranger Li...

Page 66: ... Select Print from the File menu Related Information Loading Paper in the Rear Paper Feed on page 48 Printing Basics Windows on page 56 Printing One Image on Multiple Sheets to Create a Poster for Windows Only This feature allows you to print one image on multiple sheets of paper You can create a larger poster by taping them together Note This feature is not available for borderless printing 1 Loa...

Page 67: ...er Feed on page 48 Printing Basics Windows on page 56 Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected and Overlapping Alignment Marks is selected in Print Cutting Guides Printing Printing from a Computer Printing One Image on Multiple Sheets to Create a Poster for Windows Only 67 ...

Page 68: ...rough the center of the top and bottom cross marks 2 Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks then temporarily tape the two sheets together from the back Printing Printing from a Computer Printing One Image on Multiple Sheets to Create a Poster for Windows Only 68 ...

Page 69: ...gnment markers this time the line to the left of the cross marks 4 Tape the sheets together from the back 5 Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together Printing Printing from a Computer Printing One Image on Multiple Sheets to Create a Poster for Windows Only 69 ...

Page 70: ...f the left and right side cross marks 7 Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks and then temporarily tape them together from the back Printing Printing from a Computer Printing One Image on Multiple Sheets to Create a Poster for Windows Only 70 ...

Page 71: ...horizontal red line through the alignment markers this time the line above the cross marks 9 Tape the sheets together from the back Printing Printing from a Computer Printing One Image on Multiple Sheets to Create a Poster for Windows Only 71 ...

Page 72: ...able on the printer driver Related Information Windows Printer Driver on page 128 Mac OS Printer Driver on page 131 Adding a Printing Preset to Print Easily If you create your own preset of frequently used print settings on the printer driver you can print easily by selecting the preset from the list Printing Printing from a Computer Printing Using Advanced Features 72 ...

Page 73: ...the printer from Format For select the paper size and then enter a percentage in Scale Close the window and then print following the basic printing instructions Adjusting the Print Color You can adjust the colors used in the print job These adjustments are not applied to the original data PhotoEnhance produces sharper images and more vivid colors by automatically adjusting the contrast saturation ...

Page 74: ...density and position of the watermark Printing a Header and Footer for Windows Only You can print information such as a user name and printing date as headers or footers Click Watermark Features in the More Options tab and then select Header Footer Click Settings and select necessary items from the drop down list Printing Clear Bar Codes for Windows Only You can print a bar code clearly and make i...

Page 75: ...ocation over the Internet To use remote print register your printer in the Epson Connect service If you start Epson iPrint when the printer is not connected to the network a message is displayed instructing you to connect to the printer Follow the instructions to complete the connection See the URL below for the operating conditions http epson sn Related Information Epson Connect Service on page 1...

Page 76: ...e and paper type G Displays the paper size When this is displayed as a button tap it to display the paper settings currently set on the printer H Displays photos and documents you selected I Starts printing Note To print from the document menu using iPhone iPad and iPod touch running iOS start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes ...

Page 77: ...sing AirPrint AirPrint enables instant wireless printing from iPhone iPad iPod touch and Mac without the need to install drivers or download software Note If you disabled paper configuration messages on your product control panel you cannot use AirPrint See the link below to enable the messages if necessary 1 Load paper in your product 2 Set up your product for wireless printing See the link below...

Page 78: ...u cannot cancel a print job from the computer once it has been completely sent to the printer In this case cancel the print job by using the printer s control panel When printing several pages from Mac OS you cannot cancel all of the jobs by using the control panel In this case cancel the print job from the computer If you have sent a print job from Mac OS X v10 6 8 through the network you may not...

Page 79: ...Windows Printer Driver on page 128 Canceling Printing Mac OS 1 Click the printer icon in the Dock 2 Select the job you want to cancel 3 Cancel the job OS X Mountain Lion or later Click next to the progress meter Mac OS X v10 6 8 to v10 7 x Click Delete Printing Canceling Printing Canceling Printing Mac OS 79 ...

Page 80: ...e of a document by a specific percentage select Custom Size as the Reduce Enlarge setting press the d button and then press the l or r button to specify a percentage You can change the percentage in increments of 10 by holding down the l or r button 7 Press the x button Note The color size and border of the copied image are slightly different from the original Related Information Loading Paper on ...

Page 81: ...the l or r button and then press the OK button 8 Check the copy settings To change the settings press the d button select the setting items using the u or d button and then change the settings using the l or r button When you have finished press the OK button Note Available items vary depending on the copy menu 9 Press the x button Note The color size and border of the copied image are slightly di...

Page 82: ...ea and automatically enlarges or reduces the original to fit to the paper size you selected When there are white margins around the original the white margins from the corner mark of the scanner glass are detected as the scan area but the margins at the opposite side may be cropped Custom Select to specify the magnification to enlarge or reduce the original Custom Size Specifies the magnification ...

Page 83: ...ct the print quality Selecting Best provides higher quality printing but the printing speed may be slower For users in Western Europe the draft mode is not available Expansion With borderless copying the image is enlarged a little to remove borders from the edges of the paper Select how much to enlarge the image Copying Menu Options for Copying 83 ...

Page 84: ...r You can change the scan settings such as the scanning size folder to save to or save format 4 Select the computer to which you want to save the scanned images Note You can change the scan settings such as the scanning size folder to save or save format by using Epson Event Manager When the printer is connected to a network you can select the computer to which you want to save the scanned image U...

Page 85: ... Computer Custom in Epson Event Manager See the Epson Event Manager help for details 1 Start Epson Event Manager 2 Make sure that your scanner is selected as the Scanner on the Button Settings tab on the main screen Scanning Scanning Using the Control Panel Scanning to a Computer 85 ...

Page 86: ...3 Click Make Job Settings Scanning Scanning Using the Control Panel Scanning to a Computer 86 ...

Page 87: ...on or the color for saving the scanned image Target Folder Select the save folder for the scanned image Filename Prefix Start Number Change the settings for the file name you want to save File Format Select the save format Launch Action Select the action when scanning Test Settings Starts test scanning using current settings 5 Click OK to return to the main screen Scanning Scanning Using the Contr...

Page 88: ...dows Vista you need to setup your computer in advance using this feature 1 Place the originals 2 Enter Scan from the home screen using the l or r button and then press the OK button 3 Select To WSD using the l or r button and then press the OK button 4 Select a computer 5 Press the x button Note The color size and border of the scanned image will not be exactly the same as the original Related Inf...

Page 89: ...ter on 2 Click start and then click Network on the computer 3 Right click the printer and then click Install Click Continue when the User Account Control screen is displayed Click Uninstall and start again if the Uninstall screen is displayed Note The printer name you set on the network and model name EPSON XXXXXX XX XXXX are displayed on the network screen You can check the printer s name set on ...

Page 90: ...ound Printers 7 Check that an icon with the printer s name on the network is displayed Select the printer name when using with WSD Scanning from a Computer Scanning Using Epson Scan 2 You can scan by using the scanner driver Epson Scan 2 See the Epson Scan 2 help for an explanation of each setting item Related Information Application for Scanning Documents and Images Epson Scan 2 on page 134 Scann...

Page 91: ...et orientation of the original you placed Depending on the size of the original this item may be set automatically and cannot be changed Image Type Select the color for saving the scanned image Resolution Select the resolution Note The Document Source setting is fixed as Scanner Glass You cannot change this setting If you set Add or edit pages after scanning you can scan additional originals after...

Page 92: ...image and then save it in grayscale or black and white Brightness You can adjust the brightness for the scanned image Contrast You can adjust the contrast for the scanned image Gamma You can adjust the gamma brightness of the intermediate range for the scanned image Threshold You can adjust the border for monochrome binary black and white Unsharp Mask You can enhance and sharpen the outlines of th...

Page 93: ...ame by selecting Settings from the list Folder Select the save folder for the scanned image from the list You can select another folder or create a new folder by selecting Select from the list 7 Click Scan Related Information Placing Originals on page 52 Scanning Photos or Pictures Photo Mode Using Photo Mode in Epson Scan 2 you can scan originals with wide variety of image adjustment features tha...

Page 94: ...ake the following settings on the Main Settings tab Image Type Select the color for saving the scanned image Resolution Select the resolution Note The Document Source setting is fixed as Scanner Glass and the Document Type setting is fixed as Reflective Reflective means originals which are not transparent for example ordinary papers or photos You cannot change these settings Scanning Scanning from...

Page 95: ... as thumbnails Note To preview the entire scanned area clear the Thumbnail check box at the top of the preview widow 6 Confirm the preview and make image adjustment settings on the Advanced Settings tab if necessary Scanning Scanning from a Computer Scanning Using Epson Scan 2 95 ...

Page 96: ...ing printed papers such as a magazine Dust Removal You can remove dust on the scanned image Note The items may not be available depending on other settings you made Depending on the original the scanned image may not be adjusted correctly When multiple thumbnails are created you can adjust the image quality for each thumbnail Depending on the adjustment items you can adjust the quality of scanned ...

Page 97: ...e scanned data on a smart device or to Cloud services send it by email or print it If you start Epson iPrint when the printer is not connected to the network a message is displayed instructing you to connect to the printer Follow the instructions to complete the connection See the URL below for the operating conditions http epson sn Installing Epson iPrint You can install Epson iPrint on your smar...

Page 98: ...t it again from the next time D Displays the scanning screen E The scanning screen displayed when the scan menu is selected F Displays the screen where you can make scan settings such as resolution G Displays scanned images H Starts scanning I Displays the screen where you can save scanned data to a smart device or Cloud services J Displays the screen where you can send scanned data by email K Dis...

Page 99: ...vel select Ink Level To check the remaining service life of the maintenance box select Maintenance Box Service Life Checking the Status of the Remaining Ink and the Maintenance Box Windows 1 Access the printer driver window 2 Click EPSON Status Monitor 3 on the Maintenance tab Note If EPSON Status Monitor 3 is disabled click Extended Settings on the Maintenance tab and then select Enable EPSON Sta...

Page 100: ...L 603 603XL 603 603XL XL indicates a large cartridge Note For users in Europe visit the following website for information on Epson s ink cartridge yields http www epson eu pageyield Epson recommends the use of genuine Epson ink cartridges Epson cannot guarantee the quality or reliability of non genuine ink The use of non genuine ink may cause damage that is not covered by Epson s warranties and un...

Page 101: ...packed to maintain its reliability If you leave a cartridge unpacked for a long time before using it normal printing may not be possible Handling precautions for replacing ink cartridges Be careful not to break the hooks on the side of the ink cartridge when you remove it from the package Do not shake cartridges after opening the package as they may leak You must remove the yellow tape from the ca...

Page 102: ...rinter However when reinserting a cartridge some ink may be consumed to guarantee printer performance For maximum ink efficiency only remove an ink cartridge when you are ready to replace it Ink cartridges with low ink status may not be used when reinserted To ensure you receive premium print quality and to help protect your print head a variable ink safety reserve remains in the cartridge when yo...

Page 103: ...h ink cartridge needs to be replaced and then press the OK button Confirm the message select Replace now on the home screen When replacing ink cartridges before they are expended Select Maintenance Ink Cartridge s Replacement on the home screen 2 When replacing the black ink cartridge gently shake the new black ink cartridge four or five times and then remove it from its package When replacing oth...

Page 104: ...tant Do not touch the sections shown in the illustration Doing so may prevent normal operation and printing 4 Open the scanner unit with the document cover closed Replacing Ink Cartridges and Other Consumables Replacing Ink Cartridges 104 ...

Page 105: ...6 Insert the new ink cartridge and then press it down firmly 7 Close the scanner unit For safety the scanner unit is closed in two steps Note The scanner unit cannot be opened from the position shown below Close it completely before opening it Replacing Ink Cartridges and Other Consumables Replacing Ink Cartridges 105 ...

Page 106: ...tions before replacing the maintenance box Do not touch the sections shown in the illustration Doing so may prevent normal operation and you may get smeared with ink Do not drop the maintenance box or subject it to strong shocks Do not replace the maintenance box during printing otherwise ink may leak Do not remove the maintenance box and its cover except when replacing the maintenance box otherwi...

Page 107: ...er of cleaning cycles that the printer performs Replace the maintenance box when you are promoted to do so The Epson Status Monitor your LCD or lights on the control panel will advise you when this part needs replacing The need for replacement of the box does not mean that your printer has ceased to operate in accordance with its specifications The Epson warranty does not cover the cost of this re...

Page 108: ...screw with a flat head screwdriver and then remove the cover 3 Remove the used maintenance box cImportant Do not touch the sections shown in the illustration Doing so may prevent normal operation and you may get smeared with ink Replacing Ink Cartridges and Other Consumables Replacing a Maintenance Box 108 ...

Page 109: ...e you insert the box in the correct direction 6 Reattach the cover 7 Check the message and then press the OK button Temporarily Printing with Black Ink When color ink is expended and black ink still remains you can use the following settings to continue printing for a short time using only black ink Replacing Ink Cartridges and Other Consumables Temporarily Printing with Black Ink 109 ...

Page 110: ...us Monitor 3 is disabled access the printer driver click Extended Settings on the Maintenance tab and then select Enable EPSON Status Monitor 3 The available period varies depending on the usage conditions Temporarily Printing with Black Ink Windows Do one of the following When the following window is displayed select Print in Black When the following window is displayed cancel printing And then p...

Page 111: ... with Bonjour 1 Click the printer icon in the Dock 2 Cancel the job Note If you cannot cancel printing from the computer cancel using the printer s control panel 3 Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer Click Options Supplies Options or Driver 4 Select On as the Permit temporary black printing setting 5 Access the print dialog ...

Page 112: ...ance tab and then select Enable EPSON Status Monitor 3 Composite black looks slightly different from pure black In addition the print speed is reduced To maintain the quality of the print head black ink is also consumed Options Description Yes Select to use a mixture of color inks to create black This window is displayed the next time you print a similar job No Select to continue using the remaini...

Page 113: ...clogged If the nozzles are clogged clean the print head cImportant Do not open the scanner unit or turn off the printer during head cleaning If the head cleaning is incomplete you may not be able to print Head cleaning consumes ink and should not be performed more than necessary When ink is low you may not be able to clean the print head If print quality has not improved after repeating nozzle che...

Page 114: ... are printed completely Related Information Loading Paper in the Rear Paper Feed on page 48 Checking and Cleaning the Print Head Windows 1 Load A4 size plain paper in the printer 2 Access the printer driver window 3 Click Nozzle Check on the Maintenance tab 4 Follow the on screen instructions Related Information Loading Paper in the Rear Paper Feed on page 48 Windows Printer Driver on page 128 Che...

Page 115: ... to improve the printouts according to the status of the print results Vertical lines look misaligned or the printouts look blurry Select Vertical Alignment Horizontal banding occurs at regular intervals Select Horizontal Alignment 4 Follow the on screen instructions Related Information Loading Paper in the Rear Paper Feed on page 48 Cleaning the Paper Path for Ink Smears When the printouts are sm...

Page 116: ... 2 Use a soft dry clean cloth to clean the surface of the scanner glass cImportant If the glass surface is stained with grease or some other hard to remove material use a small amount of glass cleaner and a soft cloth to remove it Wipe off all remaining liquid Do not press the glass surface too hard Be careful not to scratch or damage the surface of the glass A damaged glass surface can decrease t...

Page 117: ...eaning liquid other than water with a few drops of detergent 1 Turn off the printer by pressing the P button 2 Open the scanner unit 3 Check if the translucent film is smeared Smears are easier to see if you use a light If there are smears such as finger marks or grease on the translucent film A go to the next step Maintaining the Printer Cleaning the Translucent Film 117 ...

Page 118: ...ilm cImportant Do not leave any fibers on the film Note To prevent the smear from spreading frequently replace the cotton swab with a new one 6 Repeat steps 4 and 5 until the film is not smeared 7 Visually check that the film is not smeared Saving Power The printer enters sleep mode or turns off automatically if no operations are performed for a set period You can adjust the time before power mana...

Page 119: ...the following Note Your product may have the Power Off Settings or Power Off Timer feature depending on the location of purchase Select Sleep Timer or Power Off Settings Power Off If Inactive or Power Off If Disconnected and then make settings Select Sleep Timer or Power Off Timer and then make settings Maintaining the Printer Saving Power Saving Power Control Panel 119 ...

Page 120: ...intenance box is full Menu Options for Maintenance Select the menus on the control panel as described below Settings Maintenance Nozzle Check Select this feature to check if the print head nozzles are clogged The printer prints a nozzle check pattern Head Cleaning Select this feature to clean clogged nozzles in the print head Print Head Alignment Select this feature to adjust the print head to imp...

Page 121: ...uce noise during printing however this may lower the print speed Depending on the paper type and print quality settings you selected there may be no difference in the printer s noise level Power Off Timer Your product may have this feature or the Power Off Settings feature depending on the location of purchase Select this setting to turn the printer off automatically when it is not used for a spec...

Page 122: ...etting Related Information Saving Power Control Panel on page 119 Entering Characters on page 17 Menu Options for Network Settings Select the menus on the control panel as described below Settings Network Settings Print Status Sheet Prints a network status sheet Wi Fi Setup Set up or change wireless network settings Choose the connection method from following and then follow the instructions on th...

Page 123: ...k the printer s email address that is registered to the Epson Connect services Status Check whether or not the printer is registered and connected to the Epson Connect services Menu Options for Google Cloud Print Services Select the menus on the control panel as described below Settings Google Cloud Print Services Suspend Resume Select whether to suspend or resume the Google Cloud Print services U...

Page 124: ...ngs Customer Research Select Approve to provide product usage information such as the number of prints to Seiko Epson Corporation Menu Options for Firmware Update Select the menus on the control panel as described below Settings Firmware Update Update Checks if the latest version of the firmware has been uploaded to the network server If an update is available you can select whether or not to star...

Page 125: ... except Network Resets all settings except for network settings to their defaults All Settings Resets all settings to their defaults Menu Options for Settings Menu Options for Restore Default Settings 125 ...

Page 126: ... You can confirm the printer status or change the network service and printer settings To use the Web Config connect the printer and the computer or device to the same network The following browsers are supported Microsoft Edge Internet Explorer 8 or later Firefox Chrome Safari Use the latest version Note If the administrator password has not been set when accessing Web Config the password must be...

Page 127: ... Windows 10 Click on the start button and then select Windows System Control Panel View devices and printers in Hardware and Sound Windows 8 1 Windows 8 Select Desktop Settings Control Panel View devices and printers in Hardware and Sound or Hardware Windows 7 Click the start button and select Control Panel View devices and printers in Hardware and Sound Windows Vista Click the start button and se...

Page 128: ...rs in Hardware and Sound Right click on your printer or press and hold it and then select Printing preferences Windows 8 1 Windows 8 Select Desktop Settings Control Panel View devices and printers in Hardware and Sound Right click on your printer or press and hold it and then select Printing preferences Windows 7 Click the start button and select Control Panel View devices and printers in Hardware...

Page 129: ...o view explanations of the setting items right click on each item and then click Help Main Tab You can make basic settings for printing such as paper type or paper size You can also make settings for printing both sides of the paper or printing multiple pages on one sheet Network Service and Software Information Windows Printer Driver Guide to Windows Printer D 129 ...

Page 130: ...aintenance features such as nozzle check and print head cleaning and by starting EPSON Status Monitor 3 you can check printer status and error information Making Operation Settings for the Windows Printer Driver You can make settings such as enabling EPSON Status Monitor 3 Network Service and Software Information Windows Printer Driver Making Operation Settings f 130 ...

Page 131: ...using the printer driver utility Accessing the printer driver from applications Click Page Setup or Print on the File menu of your application If necessary click Show Details or d to expand the print window Note Depending on the application being used Page Setup may not be displayed in the File menu and the operations for displaying the print screen may differ See the application s help for detail...

Page 132: ...ic print settings such as paper type and print quality Color Options When you select EPSON Color Controls from the Color Matching menu you can select a color correction method Two sided Printing Settings You can select a binding direction for 2 sided printing or select a document type Note On OS X Mountain Lion or later if Print Settings menu is not displayed Epson printer driver has not been inst...

Page 133: ...Permit temporary black printing Prints only with black ink temporarily High Speed Printing Prints when the print head moves in both directions The print speed is faster but the quality may decline Output documents for filing Feed the paper so that it is easy to file when printing landscape data or 2 sided printing Envelope printing is not supported Remove white borders Removes unnecessary margins ...

Page 134: ...Using Epson Scan 2 on page 90 Installing Applications on page 137 Adding the Network Scanner Before using Epson Scan 2 you need to add the network scanner 1 Start the software and then click Add on the Scanner Settings screen Note If Add is grayed out click Enable Editing If the main screen of Epson Scan 2 is displayed it has already been connected to the scanner If you want to connect to another ...

Page 135: ...or Programs Epson Software Event Manager Starting on Mac OS Go Applications Epson Software Event Manager Related Information Installing Applications on page 137 Application for Scanning from a Computer Epson ScanSmart This application allows you to scan documents and photos easily and then save the scanned images in simple steps See the Epson ScanSmart help for details on using the features Starti...

Page 136: ...er for this printer must be installed Starting on Windows Windows 10 Click the start button and then select Epson Software Epson Photo Windows 8 1 Windows 8 Enter the application name in the search charm and then select the displayed icon Windows 7 Click the start button and select All Programs or Programs Epson Software Epson Photo Starting on Mac OS Select Go Applications Epson Software Epson Ph...

Page 137: ... select All Programs or Programs Epson Software EPSON Software Updater Note You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop and then selecting Software Update Starting on Mac OS Select Go Applications Epson Software EPSON Software Updater Installing Applications Connect your computer to the network and install the latest version of applications...

Page 138: ...e If your printer is not listed check that it is correctly connected to the computer and that the printer is on Updating Applications and Firmware You may be able to clear certain problems and improve or add functions by updating the applications and the firmware Make sure you use the latest version of the applications and firmware 1 Make sure that the printer and the computer are connected and th...

Page 139: ...ted or is unsuccessful the printer does not start up normally and Recovery Mode is displayed on the LCD screen the next time the printer is turned on In this situation you need to update the firmware again using a computer Connect the printer to the computer with a USB cable While Recovery Mode is displayed on the printer you cannot update the firmware over a network connection On the computer acc...

Page 140: ...stall the application 2 Press the P button to turn off the printer 3 To uninstall the printer driver select System Preferences from the Apple menu Printers Scanners or Print Scan Print Fax and then remove the printer from the enabled printers list 4 Quit all running applications 5 Select Go Applications Epson Software Uninstaller 6 Select the application you want to uninstall and then click Uninst...

Page 141: ...Related Information Application for Updating Software and Firmware EPSON Software Updater on page 137 Network Service and Software Information Uninstalling Applications Uninstalling Applications 141 ...

Page 142: ...rtridge Epson recommends the use of genuine Epson ink cartridges W 14 A borderless printing ink pad is nearing the end of its service life Contact Epson or an authorised Epson service provider to replace the borderless printing ink pad It is not a user serviceable part The message will be displayed until the ink pad is replaced Press the x button to resume printing I 22 Set Wi Fi from the Push But...

Page 143: ...ice provider The Epson warranty does not cover the cost of this replacement Related Information Removing Jammed Paper on page 144 Contacting Epson Support on page 178 Installing Applications on page 137 Checking the Printer Status Windows 1 Access the printer driver window 2 Click EPSON Status Monitor 3 on the Maintenance tab Note You can also check the printer status by double clicking the printe...

Page 144: ...Installing Applications on page 137 Removing Jammed Paper Check the error displayed on the control panel and follow the instructions to remove the jammed paper including any torn pieces Next clear the error cImportant Remove the jammed paper carefully Removing the paper vigorously may cause damage to the printer Removing Jammed Paper from the Rear Paper Feed Remove the jammed paper Solving Problem...

Page 145: ...om Rear Cover 1 Remove the rear cover 2 Remove the jammed paper 3 Remove jammed paper from the rear cover 4 Insert the rear cover in the printer Solving Problems Removing Jammed Paper Removing Jammed Paper from Rear Cover 145 ...

Page 146: ...d is inside the printer If the printer starts operating it could cause an injury Be careful not to touch the protruding parts to avoid injury 1 Open the scanner unit with the document cover closed 2 Remove the jammed paper cImportant Do not touch the white flat cable or translucent film inside the printer Doing so may cause a malfunction Solving Problems Removing Jammed Paper Removing Jammed Paper...

Page 147: ...ns Do not load more than the maximum number of sheets specified for the paper For plain paper do not load above the line indicated by the triangle symbol on the edge guide Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the printer Do not place objects on the feeder guard Related Information Environmental Specifications on page 174 Paper Handli...

Page 148: ...r Occurs When a paper out error occurs although paper is loaded in the rear paper feed reload paper in the center of the rear paper feed Paper is Ejected During Printing When you load letterhead paper paper on which information such as the sender s name or corporation name are pre printed in the header select Letterhead as the paper type setting Power and Control Panel Problems Power Does Not Turn...

Page 149: ...d the computer If you are using a USB hub try to connect the printer directly to the computer If the USB cable cannot be recognized change the port or change the USB cable If the printer cannot print using a USB connection try the following Disconnect the USB cable from the computer Right click on the printer icon displayed on the computer and then select Remove Device Next connect the USB cable t...

Page 150: ...rrect If you cannot access any website there is a problem on the computer Check the network connection of the computer Related Information Connecting to a Computer on page 21 Printing a Network Connection Report on page 34 Checking the Software and Data Make sure that a genuine Epson printer driver is installed If a genuine Epson printer driver is not installed the available functions are limited ...

Page 151: ...lect System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer Click Options Supplies and if the Options tab and Utility tab are displayed on the window a genuine Epson printer driver is installed on your computer Related Information Installing Applications on page 137 Solving Problems Cannot Print from a Computer Checking the Software and Data 151 ...

Page 152: ...nters and Faxes see the following to select the icon Example USB connection EPSON XXXX Series Network connection EPSON XXXX Series network If you install the printer driver multiple times copies of printer driver may be created If copies such as EPSON XXXX Series copy 1 are created right click the copied driver icon and then click Remove Device Make sure the printer port is selected correctly in P...

Page 153: ...nformation Printing a Network Connection Report on page 34 Messages and Solutions on the Network Connection Report on page 35 Cannot Connect from Devices Even Though Network Settings are No Problems If you cannot connect from the computer or smart device to the printer even though the network connection report does not show any problems see the following When you are using multiple wireless router...

Page 154: ... cannot connect to the printer because the printer only supports communication over 2 4 GHz Connect the computer or smart device to the same SSID as the printer Most wireless routers have a privacy separator feature that blocks communication between connected devices If you cannot communicate between the printer and the computer or smart device even if they are connected to the same network disabl...

Page 155: ...work connection report network status sheet or on Web Config Related Information Printing a Network Connection Report on page 34 Printing a Network Status Sheet on page 40 Checking the SSID for the Computer Windows Click in the task tray on the desktop Check the name of the connected SSID from the list displayed Solving Problems When You Cannot Make Network Settings Checking the SSID for the Compu...

Page 156: ...port further away from the computer If the printer supports the 5 GHz frequency range connect to the SSID for the 5 GHz range Related Information Wi Fi Specifications on page 172 Cannot Print from an iPhone iPad or iPod touch Connect the iPhone iPad or iPod touch to the same network SSID as the printer Enable Paper Setup Auto Display in the following menus Settings Printer Setup Paper Source Setti...

Page 157: ...nozzles may be clogged Perform a nozzle check to check if the print head nozzles are clogged Clean the print head if any of the print head nozzles are clogged Related Information Checking and Cleaning the Print Head on page 113 Colored Banding Appears at Intervals of Approximately 2 5 cm Select the appropriate paper type setting for the type of paper loaded in the printer Align the print head usin...

Page 158: ...ow down printing speed Windows Clear High Speed on the printer driver s More Options tab Mac OS Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer Click Options Supplies Options or Driver Select Off as the High Speed Printing setting Print Quality is Poor Check the following if the print quality is poor due to blurry prints banding missing...

Page 159: ...e the date printed on the package For best results use up ink cartridge within six months of opening the package Try to use genuine Epson ink cartridges This product is designed to adjust colors based on the use of genuine Epson ink cartridges The use of non genuine ink cartridges may cause print quality to decline Related Information Checking and Cleaning the Print Head on page 113 Aligning the P...

Page 160: ...ed Colors When printing from the Windows printer driver the Epson auto photo adjustment setting is applied by default depending on the paper type Try change the setting On the More Options tab select Custom in Color Correction and then click Advanced Change the Scene Correction setting from Auto Correct to any other option If changing the setting does not work use any color correction method other...

Page 161: ...rinter driver s Main tab and then change the settings Mac OS Change the Expansion setting from the print dialog s Print Settings menu Related Information Menu Options for Copying on page 81 The Position Size or Margins of the Printout Are Incorrect Load paper in the correct direction and slide the edge guides against the edges of the paper When placing the originals on the scanner glass align the ...

Page 162: ...of the printer driver window The Printed Image Is Inverted Clear any mirror image settings in the printer driver or the application Windows Clear Mirror Image on the printer driver s More Options tab Mac OS Clear Mirror Image from the print dialog s Print Settings menu Mosaic Like Patterns in the Prints When printing images or photos print using high resolution data Images on websites are often lo...

Page 163: ... all of the solutions and have not solved the problem try uninstalling and then reinstalling the printer driver Other Printing Problems Printing Is Too Slow Close any unnecessary applications Lower the quality setting High quality printing slows down the printing speed Enable the bidirectional or high speed setting When this setting is enabled the print head prints while moving in both directions ...

Page 164: ...rom the menu Printers Scanners or Print Scan Print Fax remove the printer and then add the printer again Cannot Start Scanning Connect the USB cable securely to the printer and the computer If you are using a USB hub try to connect the printer directly to the computer If you scan at a high resolution over a network a communication error may occur Lower the resolution Make sure that the correct pri...

Page 165: ...tting assigned in Epson Event Manager Scanned Image Problems Uneven Colors Dirt Spots and so on Appear when Scanning from the Scanner Glass Clean the scanner glass Remove any trash or dirt that adheres to the original Do not press with too much force on the original or the document cover If you press with too much force blurring smudges and spots may occur Related Information Cleaning the Scanner ...

Page 166: ...en Image Option Text Enhancement Select Document Mode as the Mode in Epson Scan 2 Scan using the settings for documents in Document Mode In Document Mode in Epson Scan 2 when Image Type on the Main Settings tab is set to Black White adjust Threshold on the Advanced Settings tab When you increase the Threshold the black color area becomes larger If the resolution is low try increasing the resolutio...

Page 167: ...humbnail check box at the top of the preview widow to preview the entire scanned area and then create marquees manually Related Information Scanning Using Epson Scan 2 on page 90 Text is Not Recognized Correctly when Saving as a Searchable PDF On the Image Format Options window in Epson Scan 2 check that Text Language is set correctly on the Text tab Check that the original is placed straight Use ...

Page 168: ...n the search charm and then select the displayed icon Windows 7 Windows Vista Windows XP Click the start button and then select All Programs or Programs EPSON Epson Scan 2 Epson Scan 2 Utility Mac OS Select Go Applications Epson Software Epson Scan 2 Utility 2 Select the Other tab 3 Click Reset Note If initialization does not solve the problem uninstall and re install Epson Scan 2 Related Informat...

Page 169: ...ning Using Epson Scan 2 on page 90 Other Problems Slight Electric Shock when Touching the Printer If many peripherals are connected to the computer you may feel a slight electric shock when touching the printer Install a ground wire to the computer that is connected to the printer Operation Sounds Are Loud If operations sounds are too loud enable Quiet Mode Enabling this feature may reduce printin...

Page 170: ...kness is within this range the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality Printable Area Printable Area for Single Sheets Print quality may decline in the shaded areas due to the printer s mechanism Printing with borders A 3 0 mm 0 12 in B 3 0 mm 0 12 in C 41 0 mm 1 61 in D 37 0 mm 1 46 in Borderless printing A 44 0 mm 1 73 in B ...

Page 171: ...Letter Resolution 1200 dpi main scan 2400 dpi sub scan Color Depth Color 48 bits per pixel internal 16 bits per pixel per color internal 24 bits per pixel external 8 bits per pixel per color external Grayscale 16 bits per pixel internal 8 bits per pixel external Black and white 16 bits per pixel internal 1 bits per pixel external Light Source LED Interface Specifications For Computer Hi Speed USB ...

Page 172: ...Print Remote Print IPv4 AirPrint iOS Mac OS IPv4 IPv6 iOS 5 or later Mac OS X v10 7 or later Network Scanning Epson Scan 2 IPv4 IPv6 Event Manager IPv4 Epson Connect Scan to Cloud IPv4 AirPrint Scan IPv4 IPv6 OS X Mavericks or later Fax Send a fax IPv4 Receive a fax IPv4 AirPrint Faxout IPv4 IPv6 Wi Fi Specifications Standards IEEE802 11b g n 1 Frequency Range 2 4 GHz Maximum Radio Frequency Power...

Page 173: ...vices AirPrint Print iOS 5 or later Mac OS X v10 7 x or later Scan OS X Mavericks or later Dimensions Dimensions Storage Width 375 mm 14 8 in Depth 300 mm 11 8 in Height 170 mm 6 7 in Printing Width 375 mm 14 8 in Depth 578 mm 22 8 in Height 242 mm 9 5 in Weight Approx 4 3 kg 9 5 lb Without the ink cartridges and the power cord Electrical Specifications Power Supply Rating AC 100 240 V AC 220 240 ...

Page 174: ...within the range shown in the following graph Temperature 10 to 35 C 50 to 95 F Humidity 20 to 80 RH without condensation Storage Temperature 20 to 40 C 4 to 104 F Humidity 5 to 85 RH without condensation You can store for one month at 40 C 104 F Environmental Specifications for Ink Cartridges Storage Temperature 30 to 40 C 22 to 104 F Freezing Temperature 16 C 3 2 F Ink thaws and is usable after ...

Page 175: ... and Slovakia Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the products Restrictions on Copying Observe the following restrictions to ensure the responsible and legal use of the printer Copying of the following items is prohibited by law Bank bills coins government issued marketable securities government ...

Page 176: ...When storing or transporting the printer avoid tilting it placing it vertically or turning it upside down otherwise ink may leak Leave the ink cartridges installed Removing the cartridges can dry out the print head and may prevent the printer from printing 1 Turn off the printer by pressing the P button 2 Make sure the power light turns off and then unplug the power cord cImportant Unplug the powe...

Page 177: ...cartridge holder to the case with tape 7 Close the scanner unit For safety the scanner unit is closed in two steps Note The scanner unit cannot be opened from the position shown below Close it completely before opening it Appendix Transporting and Storing the Printer 177 ...

Page 178: ... visit the Epson support website shown below Select your country or region and go to the support section of your local Epson website The latest drivers FAQs manuals or other downloadables are also available from the site http support epson net http www epson eu Support Europe If your Epson product is not operating properly and you cannot solve the problem contact Epson support services for assista...

Page 179: ...red in the product s memory Due to breakdown or repair of a product settings may be lost Epson shall not be responsible for the loss of any data for backing up or recovering settings even during a warranty period We recommend that you make your own backup data or take notes Help for Users in Europe Check your Pan European Warranty Document for information on how to contact Epson support Help for U...

Page 180: ...eel is required Transportation of Product Epson recommends retaining product packaging for future transportation Help for Users in New Zealand Epson New Zealand wishes to provide you with a high level of customer service In addition to your product documentation we provide the following sources for obtaining information Internet URL http www epson co nz Access the Epson New Zealand World Wide Web ...

Page 181: ...s or problem troubleshooting Enquiries on repair service and warranty Help for Users in Thailand Contacts for information support and services are World Wide Web http www epson co th Information on product specifications drivers for download Frequently Asked Questions FAQ and e mail are available Epson Call Centre Phone 66 2685 9899 Email support eth epson co th Our Call Centre team can help you w...

Page 182: ... 3 Jakarta Pusat DKI JAKARTA 10220 021 5724335 ess epson indonesia co id ess support epson indonesia co id SERPONG Epson Sales and Service Serpong Ruko Melati Mas Square Blok A2 No 17 Serpong Banten 082120090084 082120090085 esstag epson indonesia co id esstag support epson indonesia co id SEMARANG Epson Sales and Service Semarang Komplek Ruko Metro Plaza Block C20 Jl MT Haryono No 970 Semarang JA...

Page 183: ...tan Samarinda UTARA SAMARINDA KALTIM 0541 7272 904 escsmd epson indonesia co id escsmd support epson indonesia co id SURABAYA Epson Sales Service Surabaya barat Jl Haji Abdul Wahab Saimin Ruko Villa Bukit Mas RM 11 Kec Dukuh Pakis Surabaya 60225 031 5120994 sby technical epson indonesia co id sby admin epson indonesia co id YOGYAKARTA Epson Service Center Yogyakarta YAP Square Block A No 6 Jl C Si...

Page 184: ...N SERVICE CENTER BANJARMASIN Jl Gatot Soebroto NO 153 BANJARMASIN KALSEL 70235 0511 6744135 TEKNISI 3266321 ADMIN bdj admin epson indonesia co id bdj technical epson indonesia co id DENPASAR EPSON SALES AND SERVICE Denpasar JL MAHENDRADATA NO 18 DENPASAR BALI 0361 3446699 9348428 dps admin epson indonesia co id dps technical epson indonesia co id JAKARTA EPSON SALES AND SERVICE CILANDAK CIBIS Busi...

Page 185: ...ollowing telephone and fax numbers Phone 852 2827 8911 Fax 852 2827 4383 Help for Users in Malaysia Contacts for information support and services are World Wide Web http www epson com my Information on product specifications drivers for download Frequently Asked Questions FAQ Sales Enquiries questions through e mail Epson Call Centre Phone 1800 81 7349 Toll Free Email websupport emsb epson com my ...

Page 186: ...e telephone fax numbers and e mail address below World Wide Web http www epson com ph Information on product specifications drivers for download Frequently Asked Questions FAQ and E mail Enquiries are available Epson Philippines Customer Care Toll Free PLDT 1 800 1069 37766 Toll Free Digital 1 800 3 0037766 Metro Manila 632 8441 9030 Web Site https www epson com ph contact E mail customercare epc ...

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