Epson Expression EcoTank ET-3600 User Manual Download

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163

Paper Jam Problems in the Paper Cassette
Paper Jam Problems in the Duplexer (Rear Cover)
Paper or Media Type Settings - Product Software
Paper Type Settings - Control Panel

Related topics

Loading Paper

Solving Problems Printing from a Computer

Check these sections if you have problems while printing from your computer.

Note:

When printing using AirPrint, the available print settings are different from those covered in this

manual. See the Apple website for details.

Nothing Prints
Product Icon Does Not Appear in Windows Taskbar
Printing is Slow

Parent topic:

Solving Problems

Nothing Prints

If you have sent a print job and nothing prints, try these solutions:

• Make sure your product is turned on.

• Make sure any interface cables are connected securely at both ends.

• If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print,

connect your product directly to your computer instead of the hub.

• Run a product check to see if a test page prints. If the test page prints, check to see if your product

software is installed correctly.

• If you are printing a large image, the computer may not have enough memory. Print the image at a

lower resolution or a smaller file size.

• In Windows, click

Print Queue

on the Maintenance tab in the printer settings window and check for

the following:

• Check for any stalled or paused print jobs. Cancel or unpause any jobs as necessary.

Summary of Contents for Expression EcoTank ET-3600

Page 1: ...ET 3600 User s Guide ...

Page 2: ......

Page 3: ...Settings 21 Changing the Eco Settings 21 Changing the Sleep Timer Settings 22 Changing the Power Off Timer Settings 23 Epson Connect Solutions for Smartphones Tablets and More 24 Using Epson Email Print 24 Using the Epson iPrint Mobile App 25 Using Epson Remote Print 25 Using Epson Scan to Cloud 26 Using AirPrint 27 Using Google Cloud Print 27 Setting Up Google Cloud Print on a Chromebook 28 Using...

Page 4: ...on 43 Changing a Wi Fi Connection to a Wired Network Connection 44 Connecting to a New Wi Fi Router 44 Disabling Wi Fi Features 45 Loading Paper 46 Loading Paper in the Cassette 46 Paper Loading Capacity 52 Available Epson Papers 53 Paper or Media Type Settings Product Software 54 Selecting the Paper Settings Control Panel 54 Paper Type Settings Control Panel 55 Paper Source Settings 55 Selecting ...

Page 5: ... Photo Windows 78 Selecting Default Print Settings Windows 79 Changing the Language of the Printer Software Screens 80 Changing Automatic Update Options 81 Printing with OS X 82 Selecting Basic Print Settings OS X 83 Print Quality Options OS X 87 Print Options OS X 87 Selecting Page Setup Settings OS X 87 Selecting Print Layout Options OS X 88 Selecting Double sided Printing Settings OS X 89 Doubl...

Page 6: ...ith Windows 111 Checking Ink Levels with OS X 113 Disabling Special Offers with Windows 114 Purchase Epson Ink 115 Ink Bottle Part Numbers 115 Refilling the Ink Tanks 115 Adjusting Print Quality 121 Print Head Maintenance 121 Print Head Nozzle Check 121 Checking the Nozzles Using the Product Control Panel 121 Checking the Nozzles Using a Computer Utility 123 Print Head Cleaning 126 Cleaning the Pr...

Page 7: ...nnection Problems 149 Solving Network Problems 149 Product Cannot Connect to a Wireless Router or Access Point 149 Cannot Print Over a Network 151 Network Software Cannot Find Product on a Network 152 Product Does Not Appear in OS X Printer Window 153 Cannot Scan Over a Network 153 Solving Copying Problems 155 Product Makes Noise But Nothing Copies 155 Product Makes Noise When It Sits for a While ...

Page 8: ...4 Solving Scanning Problems 175 Scanning Software Does Not Operate Correctly 175 Cannot Start Epson Scan 2 176 Solving Scanned Image Quality Problems 176 Image Consists of a Few Dots Only 177 Line of Dots Appears in All Scanned Images 177 Straight Lines in an Image Appear Crooked 178 Image is Distorted or Blurry 178 Image Colors are Patchy at the Edges 178 Image is Too Dark 179 Back of Original Im...

Page 9: ...rface Specifications 191 Network Interface Specifications 191 Safety and Approvals Specifications 192 Notices 194 Important Safety Instructions 194 General Product Safety Instructions 194 Wireless Connection Safety Instructions 196 LCD Screen Safety Instructions 196 FCC Compliance Statement 196 Binding Arbitration and Class Waiver 197 Trademarks 200 Copyright Notice 201 libTIFF Software Acknowledg...

Page 10: ......

Page 11: ...11 ET 3600 User s Guide Welcome to the ET 3600 User s Guide For a printable PDF copy of this guide click here ...

Page 12: ...t cannot directly measure the ink levels in the tanks instead it estimates the amount of ink remaining by internally monitoring ink usage The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions Visually check the ink levels in the product s ink tanks to confirm the actual ink levels Continued use of the product when the ink is exp...

Page 13: ...e Cloud Print Using the Mopria Print Service Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Control Panel See these sections to learn about the control panel and select control panel settings Control Panel Buttons and Lights Entering Characters on the LCD Screen Changing LCD Screen...

Page 14: ...set button 4 The LCD screen 5 The arrow buttons and the OK button 6 The back button 7 The numeric keypad 8 The Start B W button 9 The Start Color button Status Icons Parent topic Using the Control Panel Status Icons Status icons may be displayed on the LCD screen depending on the product s status ...

Page 15: ...is enabled Wi Fi Direct mode is disabled Eco Mode setting is enabled Parent topic Control Panel Buttons and Lights Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings To enter uppercase or lowercase letters numbers or symbols press the corresponding button on the numeric keypad to scroll through characters To move to the next character...

Page 16: ...tton select Common Settings and press the OK button 3 Press the down arrow button select Language and press the OK button 4 Select a language and press the OK button 5 Press the home button to exit Parent topic Using the Control Panel Adjusting the Screen Contrast You can adjust the contrast of the LCD screen 1 Press the up or down arrow button select Setup and press the OK button You see a screen...

Page 17: ...arrow button to adjust the screen contrast 5 Press the OK button 6 Press the home button to exit Parent topic Using the Control Panel Product Parts Locations See these sections to identify the parts on your product Product Parts Top Product Parts Inside Product Parts Back Parent topic Product Basics Product Parts Top 1 Scanner unit 2 Paper cassette ...

Page 18: ...18 1 Print head 2 Output tray 3 Edge guides 4 Paper cassette ...

Page 19: ...19 1 Document cover 2 Scanner glass 3 Control panel Parent topic Product Parts Locations ...

Page 20: ...20 Product Parts Inside 1 Ink tanks 2 Ink tank unit Parent topic Product Parts Locations ...

Page 21: ... it is not used for a period of time You can make the time period shorter and select other options to save energy and resources Changing the Eco Settings Changing the Sleep Timer Settings Changing the Power Off Timer Settings Parent topic Product Basics Changing the Eco Settings You can use the product control panel to change the Eco settings Note The Sleep Timer setting in Eco Mode overrides the ...

Page 22: ...orner of the LCD screen to indicate that Eco settings are enabled Parent topic Using Eco Mode and Other Power Saving Settings Changing the Sleep Timer Settings You can adjust the time period before your product enters sleep mode and turns off the LCD screen Note The Sleep Timer setting in Eco Mode overrides the Sleep Timer setting in Common Settings 1 Press the up or down arrow button select Setup...

Page 23: ...ttings You can have the product turn off automatically if it is not used for a specified period of time 1 Press the down arrow button select Setup and press the OK button You see a screen like this 2 Press the down arrow button select Common Settings and press the OK button 3 Press the down arrow button select Power Off Timer and press the OK button 4 Press the down arrow button to select a time p...

Page 24: ...t Mobile App Using Epson Email Print Using the Epson iPrint Mobile App Using Epson Remote Print Using Epson Scan to Cloud Parent topic Product Basics Related tasks Using AirPrint Using Google Cloud Print Using the Mopria Print Service Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Email Print With Epson Email Print you can print f...

Page 25: ...s and web pages over a wireless network You can scan and save a file on your device send it as an email or upload it to an online service such as Box Dropbox Evernote or Google Drive 1 Connect your product to your wireless network See the link below 2 Visit epson com connect to learn more about Epson iPrint and check the compatibility of your mobile device 3 Download Epson iPrint from the Apple Ap...

Page 26: ...to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product Register an email address or online services such as Box DropBox Evernote or Google Drive with your Epson Connect account 1 Connect your Epson product to your network See the link below 2 If you did not already set up an Epson Connect account when you installed your pr...

Page 27: ...AirPrint page on the Apple website Parent topic Product Basics Related topics Wi Fi or Wired Networking Using Google Cloud Print With a Google Account you can print from your Apple or Android device to your Epson product You can also print from Chromebooks and the Google Chrome browser without drivers or cables 1 Connect your Epson product to your wireless network See the link below 2 Note your pr...

Page 28: ...age Your product is now linked to your Google Account and can be accessed from any Chromebook computer Apple or Android device with Internet access Visit Epson Support for more information on using Google Cloud Print or the Google Cloud Print website for a list of supported apps Setting Up Google Cloud Print on a Chromebook Parent topic Product Basics Related topics Wi Fi or Wired Networking Setti...

Page 29: ...nformation on using Google Cloud Print or the Google Cloud Print website for a list of supported apps Parent topic Using Google Cloud Print Related topics Wi Fi or Wired Networking Using the Mopria Print Service You can use the Mopria Print Service to print from your Android phone or tablet Android v4 4 or later to your Epson product or any Mopria certified product from other manufacturers You can...

Page 30: ...creen Note If you do not see your product tap All Printers and select your product Parent topic Product Basics Related topics Wi Fi or Wired Networking Using Fire OS Printing You can wirelessly print from Amazon Fire tablets and phones to your nearby networked Epson product There is no software to download no drivers to install and no cables to connect With just a few taps in Email Calendar Contac...

Page 31: ...n and select your product to print whatever is on the screen Visit epson com connect to learn more about Windows 10 Mobile Printing one of many Epson Connect Partner Solutions and check the compatibility of your mobile device Parent topic Product Basics Related topics Wi Fi or Wired Networking Using Epson Print and Scan App with Windows Tablets You can use this free app to print photos and scan fr...

Page 32: ...32 Visit epson com connect to learn more about Epson Print and Scan App Parent topic Product Basics Related topics Wi Fi or Wired Networking ...

Page 33: ...Setup WPS Printing a Network Status Sheet Changing or Updating Network Connections Wi Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point The wireless router or access point can be connected to your computer over a wireless or wired network 1 Epson product 2 Wireless router or access point ...

Page 34: ...ftware The installer program guides you through network setup Note Breakdown or repair of this product may cause loss of network data and settings Epson is not responsible for backing up or recovering data and settings during or after the warranty period We recommend that you make your own backup or print out your network data and settings 1 Press the up or down arrow button select Wi Fi Setup and...

Page 35: ...ss the OK button when you finish entering your password 6 Confirm the displayed network settings and press the OK button to save them Note If you need to change a setting press the back button 7 If you want to print a network setup report press one of the Start buttons Otherwise press the OK button If the network connection is successful the Wi Fi icon appears in the upper right corner of the LCD ...

Page 36: ...elf acts as a network access point for up to 4 devices 1 Epson product 2 Computer with a wireless interface 3 Other wireless device Enabling Wi Fi Direct Mode Parent topic Wi Fi or Wired Networking Enabling Wi Fi Direct Mode You can enable Wi Fi Direct mode to allow direct communication between your product and a computer or other devices without a wireless router or access point 1 Press the up or...

Page 37: ... see this screen 2 Press the down arrow button select Wi Fi Direct Setup and press the OK button 3 Select Connection Setup and press the OK button You see this screen 4 Press the OK button You see this screen ...

Page 38: ...er or device Note If the icon is displayed on the LCD screen Wi Fi Direct mode is not enabled Repeat these steps to try again Changing the Wi Fi Direct Mode Password Parent topic Wi Fi Direct Mode Setup Changing the Wi Fi Direct Mode Password You can change the Wi Fi Direct Mode password from the product s control panel 1 Press the up or down arrow button select Wi Fi Setup and press the OK button...

Page 39: ...tton The screen displays the SSID Wi Fi network name and current password 5 Press the down arrow button and select Modify then press the up arrow button and select Yes Note If you have already connected devices or computers to your product via Wi Fi Direct they will be disconnected when you change the password 6 Press the left arrow button to delete the current password ...

Page 40: ...eatedly to scroll through characters To move to the next character press the right arrow button To delete the previous character press the left arrow button 8 When you finish entering the password press the OK button You see this screen 9 Press the OK button to view the SSID and new password 10 Press the OK button again to return to the Home screen Parent topic Enabling Wi Fi Direct Mode Related t...

Page 41: ... Network Parent topic Wi Fi or Wired Networking Using WPS to Connect to a Network If you have a WPS enabled wireless router or access point you can use Wi Fi Protected Setup WPS to connect your product to the network 1 Press the up or down arrow button select Wi Fi Setup and press the OK button You see this screen 2 Press the down arrow button select Push Button Setup WPS and press the OK button 3...

Page 42: ... see this screen 2 Press the down arrow button select Network Settings and press the OK button 3 Select Network Status and press the OK button 4 Press the down arrow button select Print Status Sheet and press the OK button You see a screen like this 5 Press one of the Start buttons to print the network status sheet Examine the settings shown on the network status sheet to diagnose any problems you...

Page 43: ...your product s built in Web Config utility from a computer or other device that is connected to the same network as your product 1 Print a network status sheet 2 Locate the IP address for your product that is listed on the network status sheet 3 On a computer or other device connected to the same network as your product open a web browser 4 Enter your product s IP address into the address bar You ...

Page 44: ...tructions to install the software 7 When you see the Select Your Connection screen select Wired network connection 8 If you see a Select Setup Option screen select Set up printer for the first time 9 Continue following the rest of the on screen instructions Parent topic Changing or Updating Network Connections Related tasks Disabling Wi Fi Features Connecting to a New Wi Fi Router If you change th...

Page 45: ...network connection Note Before disabling Wi Fi features make a note of your product s SSID network name and password and any network settings selected for the Epson Connect services you may use 1 Press the up or down arrow button select Wi Fi Setup and press the OK button You see this screen 2 Press the down arrow button select Disable Wi Fi and press the OK button 3 Press the up arrow button to d...

Page 46: ...in the Cassette Paper Loading Capacity Available Epson Papers Paper or Media Type Settings Product Software Selecting the Paper Settings Control Panel Loading Paper in the Cassette You can print documents on a variety of paper types and sizes 1 Close the paper stopper and output tray if necessary ...

Page 47: ...47 2 Pull out the paper cassette 3 Slide the edge guides outward Note If you are using legal size paper or larger press the button and extend the paper cassette ...

Page 48: ...48 4 Slide the edge guide to your paper size 5 Do one of the following Insert paper in the cassette with the glossy or printable side facedown ...

Page 49: ...dge right as shown Load a sheet of loose leaf or other paper with holes as shown Note Do not select automatic 2 sided printing for this type of paper Note Make sure the paper is loaded against the front edge guide and not sticking out from the rear of the cassette ...

Page 50: ...paper fits under the tabs on the edge guides 7 Keep the cassette flat as you insert it Note The paper may slide forward slightly as you insert the cassette This is normal 8 If prompted by the product s LCD screen select the size and type of the paper you loaded and press the OK button ...

Page 51: ... the tabs on the edge guides and not sticking out from the rear end of the cassette If you have trouble loading a stack of envelopes press each envelope flat before loading it or load one envelope at a time If print quality declines when printing multiple envelopes try loading one envelope at a time Load letterhead or pre printed paper top edge first Check the paper package for any additional load...

Page 52: ... User defined 1 sheet Epson Bright White Paper Letter 8 5 11 inches 216 279 mm 120 sheets Epson Premium Photo Paper Glossy Letter 8 5 11 inches 216 279 mm 20 sheets A4 8 3 11 7 inches 210 297 mm 8 10 inches 203 254 mm 5 7 inches 127 178 mm 4 6 inches 102 152 mm Epson Presentation Paper Matte Letter 8 5 11 inches 216 279 mm 80 sheets A4 8 3 11 7 inches 210 297 mm Epson Premium Presentation Paper Ma...

Page 53: ... sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 Note Paper media availability varies by country Paper Type Size Part number Sheet count Epson Bright White Paper Letter 8 5 11 inches 216 279 mm S041586 500 Epson Premium Presentation Paper Matte 8 10 inches 203 254 mm S041467 50 Letter 8 5 11 inches 216 279 mm S041257 S04...

Page 54: ...nt topic Loading Paper Selecting the Paper Settings Control Panel You can change the default paper size and paper type using the control panel on the product 1 Press the up or down arrow button select Setup and press the OK button You see this screen 2 Press the down arrow select Paper Setup and press the OK button 3 Press the OK button again 4 Select the paper size you loaded and press the OK but...

Page 55: ...n Paper Matte Epson Premium Presentation Paper Matte Prem Matte Envelope Envelope Parent topic Selecting the Paper Settings Control Panel Paper Source Settings Select the paper source settings you want to use for your printed jobs Paper Source Settings Available settings Description A4 Letter Auto Switching On Auto If Letter or A4 size paper is selected for printing and the selected paper size is ...

Page 56: ...d press the OK button You see this screen 2 Press the down arrow button select Universal Print Settings and press the OK button You see this screen 3 Adjust the settings as necessary 4 When you are finished press the back button to return to the Home screen Universal Print Settings Options Parent topic Selecting the Paper Settings Control Panel Universal Print Settings Options Select the universal...

Page 57: ...ting Left Offset in Back Check Paper Width On Off Select On to check the paper width before printing This prevents printing beyond the edges of the paper when the paper size settings are wrong but may reduce the printing speed Dry Time Standard Long Longer Select the drying time when printing double sided Skip Blank Page On Select On to skip blank pages automatically Off Parent topic Selecting Uni...

Page 58: ...thing on top of your product or use its cover as a writing surface to avoid damaging it Placing Originals on the Scanner Glass Related topics Copying Scanning Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm 1 Open the document cover ...

Page 59: ...inals on the scanner glass Just make sure they are at least 0 8 inch 20 mm away from each other Note The edges of your original may be cropped by 0 06 inch 1 5 mm from the edge of the scanner glass Manually position your original away from the edges to prevent cropping 3 Close the document cover gently to keep your original in place Parent topic Placing Originals on the Product ...

Page 60: ...ur original document or photo on the scanner glass 2 Load the paper you want to print on 3 Press the down arrow button select Copy and press the OK button You see a screen like this 4 To print more than one copy enter the number of copies using the number keys or press the up or down arrow button 5 Press the OK button to view and change additional copy settings if necessary Then press the back but...

Page 61: ...or document 2 up Copies multiple page documents onto one sheet After selecting either one of these options select Settings and change the Document Orientation setting if necessary ID Card Copies both sides of an ID card onto one side of a sheet of paper Document Size Letter A4 Select the document size of your original Zoom Custom Size Automatically sizes the image by the percentage you select Actu...

Page 62: ...ls and selects the quality of your copies Text Best Text Image Text Image Best Density Varying levels Adjusts the lightness or darkness of copies Note Remove the originals after scanning or copying If you leave originals on the scanner glass for a long time they may stick to the glass Parent topic Copying ...

Page 63: ...print with your product using any Windows application as described in these sections Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Options Windows Selecting a Printing Preset Windows Selecting Extended Settings Windows Printing Your Document or Photo Windows Selecting Default Print Settings Windows Changing Automatic U...

Page 64: ...ces to view your print settings You see the Main tab of your printer settings window 4 Select the size of the paper you loaded as the Document Size setting Note You can also select the User Defined setting to create a custom paper size 5 Select the orientation of your document Note If you are printing an envelope select Landscape ...

Page 65: ...arrange their print order select the Copies options 12 To reduce noise during printing when you select Plain Paper Bright White Paper turn on Quiet Mode printing will be slower 13 To preview your job before printing select Print Preview 14 To save your print job as a project that can be modified and combined with other print jobs select Job Arranger Lite Print Quality Options Windows Multi Page Pr...

Page 66: ...options 2 1 Poster 2 2 Poster 3 3 Poster 4 4 Poster Prints one image on multiple sheets of paper to create a larger poster Click the Settings button to select image layout and guideline options Parent topic Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows You can print on both sides of the paper by selecting one of the 2 Sided Printing options on the Main tab...

Page 67: ...rompting you to flip the paper over on the long edge to print the other side recommended for paper types that do not support automatic duplexing Manual Short edge binding to print your double sided print job by printing one side and prompting you to flip the paper over on the short edge to print the other side recommended for paper types that do not support automatic duplexing 2 Click the Settings...

Page 68: ...68 You see this window 3 Select the double sided printing options you want to use 4 Click OK to return to the Main tab ...

Page 69: ...st copy of your double sided document to test the selected settings 10 Follow any instructions displayed on the screen during printing Double sided Printing Options Windows Parent topic Printing with Windows Related tasks Selecting Basic Print Settings Windows Double sided Printing Options Windows You can select any of the available options on the 2 Sided Printing Settings window to set up your do...

Page 70: ...ge Create Folded Booklet Options Select the Booklet checkbox and a binding option to print double sided pages as a booklet Parent topic Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Options Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab ...

Page 71: ...ection settings or turn off color management in your printer software Select Image Options to access additional settings for improving printed images Note You can also select Color Universal Print settings 3 To add the following features click the Watermark Features button Anti Copy Pattern adds a watermark that only appears when your printout is copied Watermark adds a visible watermark to your p...

Page 72: ...r tones Depending on the selected color mode you can also adjust the midtone density using the Gamma setting Fix Photo Improves the color contrast and sharpness of flawed photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an inte...

Page 73: ... increase readability Emphasize Thin Lines Adjusts the weight of printed lines to increase visibility Edge Smoothing Smooths jagged edges in low resolution images such as screen captures or images from the Web Fix Red Eye Reduces or removes red eye in photos Print Text in Black Prints colored text in black For Color Text Prints colored text on a background pattern or underlined For Color Graphs an...

Page 74: ...ers or footers when you print The items are available to print at the top or bottom of your pages in either the left right or center of the page Note These settings are not saved with your document You can select to print the following information User Name Computer Name Date Date Time Collate Number copy number Note The user name computer name date and time come from the Windows Control Panel on ...

Page 75: ...ommon groups of print settings you can select a printing preset on the Main or More Options tab Note You can create your own preset by clicking the Add Remove Presets button 1 Click the Main or More Options tab You see the available Printing Presets on the left ...

Page 76: ...ing presets 4 To choose a preset for printing select it 5 Click OK Parent topic Printing with Windows Selecting Extended Settings Windows You can select additional settings that apply to all the print jobs you send to your product 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings 3 Click the Maintenance tab You see the maintenance option...

Page 77: ...ed Settings Windows You can select from these settings on the Extended Settings window Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues Separator Page Before each document prints a separator page containing the title user date and time Always Spool RAW Datatype Increases print speed and may solve other printing problems Page Rendering Mode Increa...

Page 78: ...g pattern Allow Applications to Perform ICM Color Matching Allows applications to perform ICM color matching Always Use the Driver s Paper Source Setting Prints using the paper source setting in the printer driver rather than the setting in your application Output 1 page documents facedown in 2 Sided mode Outputs single sided pages in a 2 sided print job facedown instead of faceup Parent topic Sel...

Page 79: ...electing Default Print Settings Windows When you change your print settings in a program the changes apply only while you are printing in that program session If you want to change the print settings you use in all your Windows programs you can select new default print settings 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings ...

Page 80: ... them as needed for printing in any program session Changing the Language of the Printer Software Screens Parent topic Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings You see the printer s...

Page 81: ...ge you selected the next time you access them Parent topic Selecting Default Print Settings Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software You can change how often the software checks for updates or disable this feature 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select ...

Page 82: ...can check for updates manually Parent topic Printing with Windows Printing with OS X You can print with your product using any OS X printing program as described in these sections Note If you have an Internet connection it is a good idea to check for updates to your product software on Epson s support website Selecting Basic Print Settings OS X Selecting Page Setup Settings OS X Selecting Print La...

Page 83: ...o you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product as the Printer setting 4 If necessary click the arrow next to the Printer setting or the Show Details button to ex...

Page 84: ...ote The print window may look different depending on the version of OS X and the application you are using 5 Select the Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing ...

Page 85: ...rint window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 7 Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Print Settings from the pop up menu ...

Page 86: ...st for details 10 Select the Print Quality setting you want to use 11 Select any of the available print options Print Quality Options OS X Print Options OS X Parent topic Printing with OS X Related references Paper or Media Type Settings Product Software Related tasks Selecting Double sided Printing Settings OS X Selecting Page Setup Settings OS X Printing Your Document or Photo OS X ...

Page 87: ...ality and print speed Quality For text and graphics with increased quality and print speed Parent topic Selecting Basic Print Settings OS X Print Options OS X You can select any of the print options to customize your print Some options may be unavailable depending on other settings you have chosen Grayscale Prints text and graphics in black or shades of gray Mirror Image Lets you flip the printed ...

Page 88: ...icon Note You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop up menu and selecting a scaling option Parent topic Printing with OS X Related tasks Selecting Basic Print Settings OS X Selecting Print Layout Options OS X You can select a variety of layout options for your document or photo by selecting Layout from the pop up menu on the print window To pr...

Page 89: ...lecting Double sided Printing Settings OS X You can print on both sides of the paper by selecting Two sided Printing Settings from the pop up menu on the print window Note Some options may be pre selected or unavailable depending on other settings you have chosen or if you are accessing the product over a network This screen may be different depending on the version of OS X you are using 1 Select ...

Page 90: ...of your double sided document to test the selected settings 5 Follow any instructions displayed on the screen during printing Double sided Printing Options and Adjustments OS X Parent topic Printing with OS X Related tasks Selecting Basic Print Settings OS X Double sided Printing Options and Adjustments OS X You can select any of the available options in the Two sided Printing Settings or Output S...

Page 91: ...time required for drying ink after printing on one side of the paper before printing the other side in double sided printing Parent topic Selecting Double sided Printing Settings OS X Sizing Printed Images OS X You can adjust print order and the size of the image as you print it by selecting Paper Handling from the pop up menu on the Print window To print only selected pages in a multi page docume...

Page 92: ...ching and Color Options settings to fine tune the colors in your printout or turn off color management in your printer software 1 Select Color Matching from the pop up menu in the print window 2 Select one of the available options 3 Select Color Options from the pop up menu in the print window Note The available settings on the Color Options menu depend on the option you selected on the Color Matc...

Page 93: ...olor Mode setting for printing photos and graphics and the Fix Red Eye setting to reduce or remove red eye in photos Depending on the selected color mode you can also adjust the midtone density using the Gamma setting Fix Photo Improves the color contrast and sharpness of flawed photos Click the arrow next to Advanced Settings and select the Fix Red Eye setting to reduce or remove red eye in photo...

Page 94: ... Printers Scanners select your product and select Options Supplies 3 Select Driver or Options You see a screen like this 4 Select any of the available printing preferences 5 Click OK Printing Preferences OS X Parent topic Printing with OS X Printing Preferences OS X You can select from these settings on the Options or Driver tab Skip Blank Page Ensures that your product does not print pages that c...

Page 95: ... printer software for various operating conditions Establish bidirectional communication Allows the product to communicate with the computer Do not change the default setting unless you experience issues when using a shared printing pool Parent topic Selecting Printing Preferences OS X Printing Your Document or Photo OS X Once you have selected your print settings you are ready to print Click Prin...

Page 96: ...nting click the print job and click or Delete To pause a print job click the print job and click or Hold To resume a print job click the paused print job and click or Resume To pause printing for all queued print jobs click Pause or Pause Printer To display other printer information click Settings Parent topic Printing Your Document or Photo OS X Cancelling Printing Using a Product Button If you n...

Page 97: ...acing Originals on the Product Starting a Scan Using the Product Control Panel You can scan an image using your product s control panel buttons Your product automatically selects suitable default scan settings but you can view or change them as necessary 1 Make sure you installed the product software and connected the product to your computer or network Note Restart your computer after installing ...

Page 98: ...o your computer you first need to select how you connected your product to your computer If your product is connected directly to your computer with a USB cable press the up or down arrow button to select USB Connection If your product is connected to your computer over a network press the up or down arrow button to select the computer name from the list and press the OK button to begin scanning 5...

Page 99: ...b Settings drop down list and select the scan button settings you want to view or change 5 Change the settings as necessary 6 Click OK 7 Click Close to close the Event Manager window Parent topic Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings scan and save the scanned image to a file Windows...

Page 100: ...100 You see an Epson Scan 2 window like this ...

Page 101: ...ned image in the program 1 Open your scanning program and select its scanning option See your scanning program help for instructions 2 Select your product Note In certain programs you may need to select your product as the source first If you see a Select Source option choose it and select your product With Windows do not select a WIA option for your product it will not work correctly ...

Page 102: ...102 You see an Epson Scan 2 window like this ...

Page 103: ...utomatically scans your document and saves the scanned file in PDF format in your operating system s Documents or My Documents folder or opens it in your scanning program You can select settings preview and change the scanned file settings as necessary 1 Start Epson Scan 2 ...

Page 104: ...104 You see this window ...

Page 105: ...s the results in the Epson Scan 2 window 7 Select any of the additional settings that you want to use on the Main Settings tab 8 Click the Advanced Settings tab and select any settings that you want to use 9 Select the format in which you want to save your scanned file as the Image Format setting If necessary select Options and select any desired format options 10 Enter the file name for your scan...

Page 106: ...You must select a file format that supports multi page such as PDF or Multi TIFF Parent topic Scanning in Epson Scan 2 Additional Scanning Settings Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab Not all adjustment settings may be available depending on other settings you have chosen Unsharp Mask Makes the edges of certain image are...

Page 107: ...Parent topic Scanning in Epson Scan 2 Image Format Options You can select different image formats and related options For details on available options click the icon on the Epson Scan 2 Image Format Options window Not all image formats have options Bitmap bmp A standard image file format for most Windows programs JPEG jpg An image format that lets you highly compress image data However the higher ...

Page 108: ... You can save multi page documents in one PDF file Searchable PDF pdf A document format that is readable by Windows and OS X systems using Adobe Reader Acrobat or other programs You can save multi page documents in one PDF file Recognized text in the scanned document can be searched Parent topic Scanning in Epson Scan 2 ...

Page 109: ... by internally monitoring ink usage The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions Visually check the ink levels in the product s ink tanks to confirm the actual ink levels Continued use of the product when the ink is expended could damage the product Ink Handling Precautions Keep ink bottles and the ink tank unit out of ...

Page 110: ...fore using it Store ink bottles in a cool dark place Store the ink bottles in the same environment as the product When storing or transporting an ink bottle after removing its seal do not tilt the bottle and do not subject it to impacts or temperature changes Otherwise ink may leak even if the cap on the ink bottle is tightened securely Be sure to keep the ink bottle upright when tightening the ca...

Page 111: ...k usage The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions Visually check the ink levels in the product s ink tanks to confirm the actual ink levels Continued use of the product when the ink is expended could damage the product Parent topic Check Ink Levels Related tasks Refilling the Ink Tanks Checking Ink Levels with Window...

Page 112: ... estimate and may differ from the actual ink remaining in the ink tanks To confirm the actual remaining ink visually check the ink levels in the ink tanks Continued use of the product when the ink is expended could damage the product Parent topic Check Ink Levels Related tasks Refilling the Ink Tanks ...

Page 113: ...lity and select Open Printer Utility 2 Select EPSON Status Monitor You see a window like this 3 Refill any ink tank as needed Note To update or refresh the displayed ink levels click Update Note The ink levels displayed are an estimate and may differ from the actual ink remaining in the ink tanks To confirm the actual remaining ink visually check the ink levels in the ink tanks Continued use of th...

Page 114: ...ing the Ink Tanks Disabling Special Offers with Windows You can disable special offers messages from Epson using a utility on your Windows computer 1 Right click the product icon in the Windows taskbar and select Monitoring Preferences You see this window ...

Page 115: ... of the ink from the first bottles is used to charge the print head Yields vary considerably based on images printed print settings paper type frequency of use and temperature Ink Bottle Part Numbers Parent topic Refilling Ink Ink Bottle Part Numbers Use these part numbers when you order or purchase new ink bottles and use the ink by the date printed on the package Ink color Part number Black 774 ...

Page 116: ...atter 2 Turn on your product 3 If you see a message on the LCD screen telling you to reset the ink levels note the ink tanks that need refilling and press the OK button Otherwise select Setup Maintenance Reset Ink Levels and press the Start Color button 4 Open the ink tank unit cover then remove the ink tank cap and place it in the holder shown here Note Make sure the color of the ink tank label m...

Page 117: ...ap tightly Caution Close the bottle cap tightly otherwise ink may leak Warning If ink gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out immediately Seek medical advice if problems persist Keep the ink bottles out of the reach of children and do not drink the ink 6 Refill the ink tank with th...

Page 118: ...le after filling the ink tank place the bottle cap tip securely on the bottle cap and store the ink bottle upright for later use 8 Replace the ink tank cap securely 9 Repeat the previous steps as necessary for each ink tank you need to refill ...

Page 119: ... low ink alert system The accuracy of this system depends on the user refilling the ink tanks correctly The product cannot directly measure the ink levels in the tanks instead it estimates the amount of ink remaining by internally monitoring ink usage The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions Visually check the ink l...

Page 120: ...120 Parent topic Refilling Ink Related concepts Purchase Epson Ink ...

Page 121: ...clogged nozzles before you clean them so you don t clean them unnecessarily Note You may not be able to clean the print head when the ink level in any of the tanks is low You may have to refill the ink tank first Print Head Nozzle Check Print Head Cleaning Power Ink Flushing Parent topic Adjusting Print Quality Related topics Refilling Ink Print Head Nozzle Check You can print a nozzle check patte...

Page 122: ... see this screen 3 Select Maintenance and press the OK button 4 Select Print Head Nozzle Check and press the OK button 5 Press one of the Start buttons to begin printing 6 Check the printed pattern to see if there are gaps in the lines Print head is clean Print head needs cleaning ...

Page 123: ...Parent topic Print Head Nozzle Check Related references Where to Get Help Related tasks Cleaning the Print Head Using the Product Control Panel Loading Paper in the Cassette Checking the Nozzles Using a Computer Utility Related topics Refilling Ink Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer 1 Load a few sheets ...

Page 124: ...124 You see a window like this 4 Click Print ...

Page 125: ...nt after cleaning the print head up to 3 times turn off the product and wait at least 12 hours Then check the print head nozzles and try cleaning the print head again if necessary If quality still does not improve contact Epson Parent topic Print Head Nozzle Check Related references Where to Get Help Related tasks Cleaning the Print Head Using a Computer Utility Loading Paper in the Cassette Check...

Page 126: ...aning the Print Head Using a Computer Utility Parent topic Print Head Maintenance Related topics Refilling Ink Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product 1 Load a few sheets of plain paper in the product 2 Press the up or down arrow button select Setup and press the OK button You see this screen 3 Select Maintenance ...

Page 127: ... contact Epson Parent topic Print Head Cleaning Related references Where to Get Help Related tasks Checking the Nozzles Using the Product Control Panel Loading Paper in the Cassette Cleaning the Print Head Using a Computer Utility Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows or Mac computer 1 Load a few sheets of plain paper in the p...

Page 128: ... cleaning cycle and stays on when the cleaning cycle is finished Caution Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print 5 When the cleaning cycle is finished you can check to see if the nozzles are clean click Print Nozzle Check Pattern and click Print ...

Page 129: ...y improvement after cleaning the print head up to 3 times turn off the product and wait at least 12 hours Then check the print head nozzles and try cleaning the print head again if necessary If quality still does not improve contact Epson Parent topic Print Head Cleaning Related references Where to Get Help Related tasks Checking the Nozzles Using a Computer Utility Loading Paper in the Cassette C...

Page 130: ...u must contact Epson for support Flushing the Ink Using a Computer Utility Parent topic Print Head Maintenance Related topics Refilling Ink Flushing the Ink Using a Computer Utility You can use the Power Ink Flushing utility to flush the ink Note After a Power Ink Flushing you must turn off the product and wait at least 12 hours before printing again Before you begin make sure no product lights ar...

Page 131: ... printing 5 Print a document and check the print quality If the print quality did not improve contact Epson for support Parent topic Power Ink Flushing Related topics Refilling Ink Print Head Alignment If your printouts become grainy or blurry you notice misalignment of vertical lines or you see dark or light horizontal bands you may need to align the print head ...

Page 132: ...aper in the product 2 Press the up or down arrow button select Setup and press the OK button You see this screen 3 Select Maintenance and press the OK button 4 Press the down arrow button select Print Head Alignment and press the OK button 5 Do one of the following If your printouts look blurry or have misaligned vertical lines select Vertical Alignment If your printouts has dark or light horizont...

Page 133: ...nment sheet press the arrow buttons to select the number representing the printed pattern with the least amount of separation or overlap and press the OK button Parent topic Print Head Alignment Related tasks Loading Paper in the Cassette Aligning the Print Head Using a Computer Utility Aligning the Print Head Using a Computer Utility You can align the print head using a utility on your Windows or...

Page 134: ...nters Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 3 Select Print Head Alignment 4 Click Next then click Print to print an alignment sheet Note Do not cancel printing while you are printing a head alignment pattern You see a window like this ...

Page 135: ...s choose the closest one in each set and click Realignment Then print another alignment sheet and check it Note Click Skip where available if you want to skip a particular alignment sheet 6 When you are done click Finish Parent topic Print Head Alignment Related tasks Loading Paper in the Cassette Aligning the Print Head Using the Product Control Panel Cleaning the Paper Path If you see ink on the...

Page 136: ...ent topic Adjusting Print Quality Related tasks Loading Paper in the Cassette Checking the Number of Sheets You can view an option that displays the number of sheets of paper that have fed through the product Checking the Sheet Counter Windows Checking the Sheet Counter OS X Parent topic Adjusting Print Quality Checking the Sheet Counter Windows You can check the number of sheets of paper that hav...

Page 137: ...hecking the Number of Sheets Checking the Sheet Counter OS X You can check the number of sheets of paper that have fed through the product by checking the sheet counter 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 2 Select Printer and Option I...

Page 138: ...138 You see this window 3 After checking the number of sheets fed into the printer click OK to close the window Parent topic Checking the Number of Sheets ...

Page 139: ...ou should clean it several times a year Close the output tray and paper support when you are not using the product to protect it from dust Caution Do not use a hard brush alcohol or paint thinner to clean the product or you may damage it Do not use oil or other lubricants inside the product or let water get inside it 1 Turn off the product 2 Unplug the power cable 3 Disconnect any connected cables...

Page 140: ...aution Do not spray glass cleaner directly on the glass and do not press the glass surface with any force 6 Clean the outer case and control panel with a soft dry lint free cloth Do not use liquid or chemical cleansers Parent topic Cleaning and Transporting Your Product Transporting Your Product If you need to store your product or transport it some distance prepare it for transportation as descri...

Page 141: ...to keep the ink bottle upright when tightening the cap and take measures to prevent ink from leaking when transporting the ink bottles Do not put opened ink bottles in the box with product Note Before storing your product for a long period replace low expended or expired ink to help prevent the print head from drying out Store your product in a cool dry place 1 Turn off the product 2 Lift up the s...

Page 142: ...ith tape Caution Do not place tape on the white flat cable inside the product otherwise you may damage your product 4 Lower the scanner unit 5 Remove all the paper from the product 6 Close the output tray if necessary 7 Unplug the power cable ...

Page 143: ... its original packaging materials if possible or use equivalent cushioning around the product Be sure to remove the tape from the print head before turning on your product If print quality has declined when you print again clean and align the print head Parent topic Cleaning and Transporting Your Product Related concepts Print Head Cleaning Print Head Alignment ...

Page 144: ... Updates Periodically it s a good idea to check Epson s support website for free updates to your product software Visit the driver download site at U S downloads or Canadian downloads Windows Your printer software automatically checks for updates You can also manually update the software by selecting Software Update here Accessing the Windows Desktop and right clicking the product icon in the Wind...

Page 145: ...o clear the error Invalid IP address and subnet mask Enter the IP address and subnet mask correctly Recovery mode An error has occurred during firmware updating Connect your product using a USB cable and try updating the firmware again If you still receive this error message contact Epson for support Note The ink pads in the printer collect distribute and contain the ink that is not used on printe...

Page 146: ...K button You see this screen 4 Select Maintenance and press the OK button 5 Select Print Head Nozzle Check and press the OK button 6 Press one of the Start buttons 7 Do the following depending on the results of the product check If the page prints and the nozzle check pattern is complete the product is operating properly Any operation problem you may have could be caused by your computer cable sof...

Page 147: ...se which settings to reset or reset them all 1 Press the up or down arrow button select Setup and press the OK button 2 Press the down arrow button select Restore Default Settings and press the OK button You see this screen 3 Press the up or down arrow button to select one of these options and press the OK button Network Settings Restores all of the default network settings Clear All Data and Sett...

Page 148: ...gress If it is still in progress contact Epson for help Parent topic Solving Setup Problems Software Installation Problems If you have problems while installing your product software try these solutions Make sure your product is turned on and any necessary cables are securely connected at both ends If you still have problems installing software disconnect the cable and carefully follow the instruc...

Page 149: ... a Network Product Does Not Appear in OS X Printer Window Cannot Scan Over a Network Parent topic Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point try these solutions If you are connecting the product via Wi Fi Protected Setup WPS and the Wi Fi icon on your product s LCD screen is not...

Page 150: ...equired password or passphrase for connection Then make sure to enter the exact WEP key or WPA passphrase correctly Check if your computer is restricting the available wireless channels If so verify that your wireless access point is using one of the usable channels and change to a usable channel if necessary If you are using a Wi Fi Direct connection that suddenly disconnects the Wi Fi direct pas...

Page 151: ...GHz and 5 GHz mode See your router documentation for instructions Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing printing from a device over the network See your router or access point documentation for instructions on disabling the Privacy Separator function If you are connecting the product via Wi Fi Protected Setup WPS and the W...

Page 152: ...not connected to a guest network If necessary reinstall your product software and try running EpsonNet Setup again 1 Reset your product s network settings to their factory defaults 2 Windows only uninstall your product software 3 Initialize your router following the instructions in your router documentation Note If you are reading these instructions online you will lose your Internet connection wh...

Page 153: ...etup and the Wi Fi icon does not appear on your LCD screen make sure your product software was installed correctly If necessary reinstall your software Note If you are using a 5 GHz wireless router set the router to operate in dual band 2 4 GHz and 5 GHz mode If your router uses a single network name SSID for both the 2 4 GHz and 5 GHz band give each band its own network name SSID instead such as ...

Page 154: ...tab and click Reset Windows 8 x Navigate to the Apps screen select EPSON and select Epson Scan 2 Utility Make sure your product is selected If necessary select the Other tab and click Reset Windows other versions Click or Start All Programs or Programs EPSON Epson Scan 2 Epson Scan 2 Utility Make sure your product is selected If necessary select the Other tab and click Reset OS X Open the Applicat...

Page 155: ...t but the product s power is on make sure your product software is installed correctly Make sure your product is level not tilted Parent topic Solving Copying Problems Related concepts Print Head Nozzle Check Print Head Cleaning Product Makes Noise When It Sits for a While Your product is performing routine maintenance This is normal Parent topic Solving Copying Problems Solving Paper Problems Che...

Page 156: ...or your product If paper jams when you print on both sides of the paper try loading fewer sheets For best results follow these guidelines Use new smooth high quality paper that is not curled creased old too thin or too thick Load paper in the cassette printable side down Follow any special loading instructions that came with the paper Parent topic Solving Paper Problems Related references Paper Ja...

Page 157: ...157 2 Lift the scanner unit Caution Do not touch the flat white cable translucent strip or ink tubes inside the printer Do not lift the scanner unit while the document cover is open ...

Page 158: ... see a paper jam message check the other paper jam solutions Parent topic Solving Paper Problems Related references Paper Jam Problems in the Paper Cassette Paper Jam Problems in the Duplexer Rear Cover Paper Jam Problems in the Paper Cassette If paper has jammed in a paper cassette follow the steps here to clear the jam 1 Cancel the print job if necessary ...

Page 159: ...te 3 Carefully remove any paper jammed inside the product 4 Gently insert the paper cassette 5 Follow the prompts on the LCD screen to clear any error messages If you still see a paper jam message check the other paper jam solutions ...

Page 160: ...uct Paper Jam Problems in the Duplexer Rear Cover Paper Jam Problems in the Duplexer Rear Cover If paper has jammed in the duplexer rear cover follow the steps here to clear the jam 1 Cancel the print job if necessary 2 Press the tabs and remove the duplexer 3 Carefully remove any jammed paper ...

Page 161: ...161 4 Remove any jammed paper from the duplexer 5 Open the duplexer and carefully remove any jammed paper stuck inside ...

Page 162: ... Cassette Paper Ejection Problems If you have problems with paper ejecting properly try these solutions If paper does not eject fully you may have set the wrong paper size Cancel printing to eject the paper Select the correct paper size when you reprint If paper is wrinkled when it ejects it may be damp or too thin Load new paper and be sure to select the correct paper type setting when you reprin...

Page 163: ...oblems Nothing Prints If you have sent a print job and nothing prints try these solutions Make sure your product is turned on Make sure any interface cables are connected securely at both ends If you connected your product to a USB hub make sure it is a first tier hub If it still does not print connect your product directly to your computer instead of the hub Run a product check to see if a test p...

Page 164: ...ct Control Panel Hardware and Sound Devices and Printers Windows 8 x Navigate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Windows 7 Click and select Devices and Printers Windows Vista Click select Control Panel and click Printer under Hardware and Sound Windows XP Click Start and select Printers and Faxes Or open the Control Panel select Printers and Other H...

Page 165: ...wer after printing continuously for a long time the product may have automatically slowed down to protect the print mechanism from overheating or becoming damaged Let the product rest with the power on for 30 minutes then try printing again For the fastest printing select the following settings in your product software Make sure the paper type setting matches the type of paper you loaded Turn on a...

Page 166: ...any Copies Print Blank Pages Print Incorrect Margins on Printout Incorrect Characters Print Incorrect Image Size or Position Slanted Printout Parent topic Solving Problems Inverted Image If your printed image is inverted unexpectedly try these solutions Turn off any mirror or inversion settings in your printing application Turn off the Mirror Image Flip horizontally or Reverse page orientation set...

Page 167: ...er in your printing program You may need to refill the ink Visually check the ink levels Parent topic Solving Page Layout and Content Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Selecting Basic Print Settings Windows Selecting Extended Settings Windows Selecting Basic Print Settings OS X Selecting Printing Preferences OS X Incorrect Margins on Printout If yo...

Page 168: ...ntain garbled characters Print your document again If incorrect characters still appear in your prints try connecting your product using a different cable Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings OS X Selecting Page Setup Settings OS X Incorrect Image Size or Position If your printed image is the wrong...

Page 169: ...ure the product is not printing while tilted or at an angle Parent topic Solving Page Layout and Content Problems Related concepts Print Head Alignment Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings OS X Related topics Loading Paper Solving Print Quality Problems Check these sections if your printouts have problems with print quality but your image looks fine o...

Page 170: ...ed settings in your product software Align the print head You may need to refill the ink Visually check the ink levels If you have not used the product for a long time run the Power Ink Flushing utility Note Flushing the ink tubes replaces all the ink inside the tubes so flush the ink only if you cannot improve print quality by other means See the ink flushing section for details Parent topic Solv...

Page 171: ...th sides of a sheet of paper smudges may appear on the reverse side of heavily saturated or dark images If one side of a sheet will contain a lighter image or text print that side first Adjust the Print Density and or Increase Ink Drying Time settings If printed copies are smeared lower the copy density setting on the product control panel Run a nozzle check to see if any of the print head nozzles...

Page 172: ... Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary The ink levels may be low Visually check the ink levels Make sure the paper type setting matches the type of paper you loaded Make sure your paper is not damp curled old or loaded incorrectly in your product Align the print head Clean the paper path Parent topic Solving Print Quality Prob...

Page 173: ...mage editing program you need to increase the resolution setting to retain a high image quality Increase the resolution by the same amount you increased the image size For example if the resolution is 300 dpi dots per inch and you will double the image size later change the resolution setting to 600 dpi Note Higher resolution settings result in larger file sizes which take longer to process and pr...

Page 174: ...rs in your printout need time to set as the ink dries During this time the colors may look different than you expect To speed up drying time do not stack your printouts on top of each other Your printed colors can never exactly match your on screen colors However you can use a color management system to get as close as possible Try using the color management options in your printer software For be...

Page 175: ...mputer is not running in a power saving mode such as sleep or standby If so wake your system and restart your scanning software If you upgraded your operating system but did not reinstall your scanning software try reinstalling it Note With OS X in addition to scanning with Image Capture you can download and install Epson Scan 2 scanning software Epson Scan 2 provides additional image adjustment a...

Page 176: ...n 2 Utility Make sure the correct your product is selected If necessary select the Other tab and click Reset OS X Open the Applications folder click Epson Software and click Epson Scan 2 Utility Make sure the correct your product is selected If necessary select the Other tab and click Reset Make sure you do not have multiple versions of Epson Scan installed If you do uninstall both versions and in...

Page 177: ... solutions Make sure you placed your original for scanning facing the correct way If you are scanning using the Epson Scan 2 Black White setting adjust the Threshold setting and scan again Parent topic Solving Scanned Image Quality Problems Related tasks Placing Originals on the Scanner Glass Line of Dots Appears in All Scanned Images If a line of dots appears in all your scanned images clean the ...

Page 178: ...tilted at an angle Place your product on a flat stable surface that extends beyond its base in all directions Adjust these Epson Scan 2 settings if available and try scanning again Increase the Resolution setting If the Image Type setting is Black White adjust the Threshold setting Select the Unsharp Mask setting If the Image Type setting is Black White select Text Enhancement If the Image Type se...

Page 179: ...t Text Enhancement If the Image Type is set to Color or Grayscale change the Text Enhancement setting to High Parent topic Solving Scanned Image Quality Problems Ripple Patterns Appear in an Image You may see a ripple pattern called a moiré in scanned images of printed documents This is caused by interference from differing pitches in the scanner s screen and your original s halftone screen To red...

Page 180: ...ing Originals on the Scanner Glass Message Appears Prompting You to Reset Ink Levels If you see a message on the LCD screen prompting you to reset the ink levels do the following 1 Refill all of the ink tanks or the ink tanks indicated on the LCD screen all the way to the top Note Depending on the operating conditions you may see the ink reset message even when there is still ink in the tanks 2 Se...

Page 181: ...ontrol Panel Programs Programs and Features Select the uninstall option for your Epson product then select Uninstall Change Note If you see a User Account Control window click Yes or Continue Select your product again if necessary then select OK and click Yes to confirm the uninstallation Windows 8 x Navigate to the Apps screen and select Control Panel Programs Programs and Features Select the uni...

Page 182: ... Select Epson Scan 2 and click Uninstall Windows 8 x Windows 7 Windows Vista Select Epson Scan 2 and click Uninstall Change Windows XP Select Epson Scan 2 and click Change Remove 6 Restart your computer then see the Start Here sheet to re install your software Note If you find that re installing your product software does not solve a problem contact Epson Parent topic Uninstall Your Product Softwa...

Page 183: ...at epson com support U S or epson ca support Canada for solutions to common problems You can download drivers and documentation get FAQs and troubleshooting advice or e mail Epson with your questions Speak to a Support Representative Before you call Epson for support please have the following information ready Product name Product serial number located on a label on the product Proof of purchase s...

Page 184: ...an purchase genuine Epson ink and paper at epson com ink3 U S sales or epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 Parent topic Solving Problems ...

Page 185: ... Paper Specifications Printable Area Specifications Ink Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications Network Interface Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software your computer should use one of these Microsoft operating systems Windows 10 Windows 8 x W...

Page 186: ...use one of these operating systems OS X 10 11 x OS X 10 10 x OS X 10 9 x OS X 10 8 x OS X 10 7 x OS X 10 6 8 Note Visit Epson s support website at epson com support U S or epson ca support Canada for the latest in compatibility and drivers for your product Parent topic Technical Specifications Scanning Specifications Scanner type Flatbed Photoelectric device CIS Effective pixels 10200 14040 pixels...

Page 187: ...rent topic Technical Specifications Paper Specifications Note Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time Epson cannot guarantee the quality of any non Epson brand or type of paper Always test a sample of paper stock before purchasing large quantities or printing large jobs Single sheets Paper types Plain paper and paper distributed by ...

Page 188: ...ons Note Print quality may decline in the shaded areas shown here due to the printer mechanism Single sheets normal printing 1 Margin 0 12 inch 3 mm minimum 2 Reduced print quality area top 1 85 inch 47 mm minimum 3 Reduced print quality area bottom 1 77 inch 45 mm minimum ...

Page 189: ...ded ink bottles must be used for printer setup and are not for resale The printer ships with full ink bottles and part of the ink from the first bottles is used to charge the print head Yields vary considerably based on images printed print settings paper type frequency of use and temperature The ink bottles that came with your printer have a lower yield due to the ink charging process This proces...

Page 190: ...mm Width Stored 20 3 inches 515 mm Printing 20 3 inches 515 mm Depth Stored 14 2 inches 360 mm Printing 22 0 inches 559 mm Weight without ink and power cord 14 6 lb 6 6 kg Parent topic Technical Specifications Electrical Specifications Power supply rating 100 to 240 V Rated frequency range 50 60 Hz Rated current 0 5 to 0 3 A Power consumption USB connection Standalone copying Approximately 11 W IS...

Page 191: ...Storage 5 to 85 RH Parent topic Technical Specifications Interface Specifications One Hi Speed USB port for a computer Parent topic Technical Specifications Network Interface Specifications Wi Fi Standards IEEE 802 11 b g n Security WEP 64 128 bit WPA PSK AES complies with WPA2 with support for WPA WPA2 Personal Frequency range 2 4 GHz Coordination modes Infrastructure mode Wi Fi Direct not suppor...

Page 192: ... 22 Class B This equipment contains the following wireless module Manufacturer Askey Computer Corporation Type WLU6320 D69 RoHS This product conforms to Part 15 of FCC Rules and RSS 210 of the IC Rules Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product Operation is subject to the following two condi...

Page 193: ...quency RF Exposure Guidelines in Supplement C to OET65 and RSS 102 of the IC radio frequency RF Exposure rules This equipment should be installed and operated so that the radiator is kept at least 7 9 inches 20 cm or more away from a person s body excluding extremities hands wrists feet and ankles Parent topic Technical Specifications ...

Page 194: ...ions General Product Safety Instructions Be sure to follow all warnings and instructions marked on the product Use only the type of power source indicated on the product s label Use only the power cord that comes with the product Use of another cord may cause fires or shock Do not use the cord with any other equipment Place the product near a wall outlet where the plug can be easily unplugged Avoi...

Page 195: ...o not place the product near excessive heat sources or in direct sunlight Leave enough room around the product for sufficient ventilation Do not block or cover openings in the case or insert objects through the slots Keep the product away from potential sources of electromagnetic interference such as loudspeakers or the base units of cordless telephones When connecting the product to a computer or...

Page 196: ...opic Important Safety Instructions LCD Screen Safety Instructions Use only a dry soft cloth to clean the LCD screen Do not use liquid or chemical cleansers If the LCD screen is damaged contact Epson If the liquid crystal solution gets on your hands wash them thoroughly with soap and water If the liquid crystal solution gets into your eyes flush them immediately with water If discomfort or vision p...

Page 197: ...INDING INDIVIDUAL ARBITRATION AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1 1 Disputes The terms of this Section 1 shall apply to all Disputes between you and Epson The term Dispute is meant to have the broadest meaning permissible under law and includes any dispute claim controversy or action between you and Epson arising out of or relating to this Agreement Epson branded products hardware...

Page 198: ...the small claims court of your state or municipality if the action is within that court s jurisdiction and is pending only in that court 1 5 WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS YOU AND EPSON AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE PROCEEDING INCLUDING WITHOUT LIM...

Page 199: ...propriate filing fee to JAMS 500 North State College Blvd Suite 600 Orange CA 92868 U S A iii Send one copy of the Demand for Arbitration to the other party same address as the Dispute Notice or as otherwise agreed by the parties b Hearing Format During the arbitration the amount of any settlement offer made shall not be disclosed to the arbitrator until after the arbitrator determines the amount ...

Page 200: ... other than a change to Epson s address in this Agreement Epson will obtain your affirmative assent to the applicable amendment If you do not affirmatively assent to the applicable amendment you are agreeing that you will arbitrate any Dispute between the parties in accordance with the language of this Section 1 or resolve disputes as provided for in Section 1 7 if you timely elected to opt out wh...

Page 201: ...rties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those...

Page 202: ...NG FROM LOSS OF USE DATA OR PROFITS WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE AND ON ANY THEORY OF LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE Parent topic Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product Whil...

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