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6

Solving Problems

T

his chapter helps you solve problems with your projector, and tells 

you how to contact technical support for problems you can’t solve 
yourself. This chapter explains the following:

■

Using the projector’s on-screen help system

■

What to do when the projector’s status lights flash

■

Solving problems with the image or sound

■

Solving password problems

■

Solving problems with the remote control

■

Contacting technical support

Summary of Contents for EX90

Page 1: ...EX90 Multimedia Projector User sGuide ...

Page 2: ...his Epson product Epson is not responsible for any use of this information as applied to other products Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or altera...

Page 3: ...11 Back 11 Bottom 12 Control Panel 12 Additional Components 13 Optional Accessories 14 1 Setting Up the Projector 15 Positioning the Projector 16 Other Installations 17 Connecting to a Computer 18 Connecting with the VGA Cable 19 Connecting with a VGA 5BNC Cable 20 Connecting a USB Cable for Remote Presentation Control 21 Connecting an External Monitor 22 Playing Sound Through the Projector 23 ...

Page 4: ...creen 34 Adjusting the Image 37 Focusing and Zooming Your Image 37 Adjusting the Height of Your Image 38 Adjusting the Image Shape 38 Adjusting the Brightness 39 Correcting Computer Images 40 Adjusting the Volume 40 Shutting Down the Projector 41 3 Using the Remote Control 43 Controlling the Picture and Sound 44 Switching Between Picture Sources 44 Adjusting the Color Mode 44 Turning Off the Pictu...

Page 5: ... 69 Starting the Projector with a Password 70 Disabling the Projector s Buttons 71 Installing Security Locks 71 Restoring the Default Settings 72 5 Maintenance and Transportation 73 Cleaning the Lens 74 Cleaning the Projector Case 74 Cleaning and Replacing the Air Filter 75 Replacing the Lamp 76 Resetting the Lamp Timer 78 Transporting the Projector 79 6 Solving Problems 81 Using On Screen Help 82...

Page 6: ...96 Mouse Compatibility 96 Dimensions 96 Electrical 97 Environmental 97 Safety and Approvals 97 Compatible Video Formats 98 Compatible Computer Display Formats 99 B Notices 101 Important Safety Instructions 101 Remote Control Information 103 FCC Compliance Statement 104 Index 105 ...

Page 7: ...stems With Epson s patented SizeWise technology the projector supports a wide range of computer displays You can use any of the following video sources HDTV VCR DVD player gaming console such as Microsoft Xbox Sony PlayStation 3 and Nintendo Wii camcorder or digital camera The projector supports NTSC PAL and SECAM video formats You can connect up to three devices to the projector at the same time ...

Page 8: ...n your computer simultaneously Connecting to video sources You can connect a DVD player VCR HDTV camcorder digital camera and other video sources to your projector See page 24 for instructions Using the remote control The remote control lets you switch from computer to video sources zoom in on part of your image freeze or mute the presentation and adjust many other projector features For details s...

Page 9: ...p your projector Here s where you can look for help www presentersonline com Includes a library of articles covering presentation tips tricks and technology The site provides templates clip art and sound clips as well as Presenters Services to use on the road Even more resources and services are available if you register to join the Presenters Club and it s free Built in help system Press the Help...

Page 10: ...n the United States or Canada usually via overnight delivery See the Extra Care Road Service brochure for details To register complete the registration form that came with your projector and mail it to Epson Or register your product online at http www epson com webreg Registering also lets you receive special updates on new accessories products and services Unpacking the Projector After unpacking ...

Page 11: ... another location Projector Parts Front Control panel Air exhaust vent Front adjustable foot Foot release lever Remote control sensor Monitor Out port Computer Component Video port S Video port Video port USB port Remote control sensor Speaker Audio input ports Rear adjustable foot Power inlet A V mute slide Back Kensington lock port on side of projector ...

Page 12: ...iling mount bracket Holes for attaching ceiling mount bracket Up and Down buttons correct keystone distortion and select menu items Up button Down button Enter button automatically adjusts computer image and buttons adjust volume and select menu items Lights indicate projector status ...

Page 13: ... a component video cable and the VGA component adapter included with your projector Some older PowerBooks and Macintosh desktop models may need a Macintosh video adapter see your computer dealer Older iMac systems may need a special adapter to provide a VGA output port see your computer dealer To receive an audio signal you need a commercially available audio adapter cable see your computer or ele...

Page 14: ...wiss Gear backpack ELPKS61 ELPKS62 ELPKS58 V12H001K60 ELPKS63 Component video cable S Video cable ELPKC19 ELPSV01 Distribution amplifier ELPDA01 Duet portable projector screen 50 inch portable screen 60 inch portable pop up screen 80 inch portable pop up screen 83 6 inch hanging pull down screen ELPSC80 ELPSC06 ELPSC07 ELPSC08 ELPSC09 ELPDC05 high resolution document imager V12H162020 Kensington s...

Page 15: ...connect it to a computer or video source You can connect up to three devices simultaneously three video sources or one computer and two video sources You ll find instructions for the following in this chapter Positioning the projector Connecting to a computer Connecting to video sources ...

Page 16: ...nd 9 1 m from the screen Use the figure below to help you determine exactly how far Image size increases with distance but can vary depending on how you ve adjusted the optical zoom and other settings Also keep these considerations in mind Place the projector on a sturdy level surface Make sure there is plenty of space for ventilation around and under the projector Do not set the projector on top ...

Page 17: ...ts the distortion automatically See page 62 for more information about Auto Keystone correction If necessary you can adjust the image shape manually as described on page 38 Other Installations You can also project from behind the screen or from the ceiling with the projector mounted upside down To project from overhead you ll need the optional ceiling mount hardware See page 14 for ordering inform...

Page 18: ...er with a commercially available VGA 5BNC cable After connecting the projector to your computer you may also want to Connect a USB cable to your projector so that you can use the remote control as a wireless mouse see page 21 Connect a monitor to the projector so you can view your presentation close up as well as on screen not necessary if you re using a laptop see page 22 Connect the projector to...

Page 19: ... computer s video out or monitor port If you re using a PowerBook or iBook and you can t connect the cable you may need to use an optional Macintosh video adapter see your computer dealer 4 If you want to view the display simultaneously on your computer monitor and the projector screen see Connecting an External Monitor on page 22 5 Tighten the screws on the connectors If you don t need to make an...

Page 20: ...nent Video port 3 Connect the BNC connectors to your computer s BNC ports 4 If you want to view the display simultaneously on your computer monitor and the projector screen see Connecting an External Monitor on page 22 5 Tighten the screws on the VGA connector If you don t need to make any other connections you can plug in your projector and turn it on See page 32 for instructions If more than one...

Page 21: ...operating systems 1 If you are using a desktop computer disconnect the mouse cable from your computer 2 Connect the square end of the USB cable to the projector s USB port 3 Connect the flat end of the cable to any available USB port on your computer 4 If necessary configure your laptop to work with an external mouse If you don t need to make any other connections you can plug in your projector an...

Page 22: ...projection on the screen Simultaneous display is possible only when the computer is connected to the projector s Computer Component Video port Make sure the projector and computer are off Then connect the monitor s cable to the projector s Monitor Out port as shown If you don t need to make any other connections you can plug in your projector and turn it on See page 32 for instructions note Some L...

Page 23: ...two male RCA plugs from a computer or electronics dealer 1 Connect the RCA plugs on the audio adapter cable to the corresponding L Audio R jacks on the projector 2 Connect the other end of the audio cable to your laptop s headphone jack or audio out jack or your desktop s speaker or audio out port If you don t need to make any other connections you can plug in your projector and turn it on See pag...

Page 24: ...s on the video source For composite video use a commercially available RCA A V cable See page 25 For S Video use the S Video cable supplied with your video device or order one from Epson See page 26 For RGB video use the VGA computer cable included with the projector See page 27 For component video you ll need a commercially available component video cable See page 28 After connecting your video d...

Page 25: ...o jack 2 Connect the yellow plug on the other end of the cable to the video out port on your video source 3 To play sound through the projector follow the instructions beginning on page 29 If you don t need to make any other connections you can plug in your projector and turn it on See page 32 for instructions If more than one device is connected to the projector select the correct source after pr...

Page 26: ...ther video source are turned off 1 Insert one end of the S Video cable into the projector s S Video port and the other end into the S Video output port of your video source 2 To play sound through the projector follow the instructions beginning on page 29 If you don t need to make any other connections you can plug in your projector and turn it on See page 32 for instructions If more than one devi...

Page 27: ...f the VGA computer cable to the Computer Component Video port on the projector 2 Connect the other end to the video port on your player 3 To play sound through the projector follow the instructions beginning on page 29 If you don t need to make any other connections you can plug in your projector and turn it on See page 32 for instructions If more than one device is connected to the projector sele...

Page 28: ...omputer Component Video port 2 Connect the component video cable to the VGA component adapter 3 Insert the three ends of the component video cable into the R G and B ports on your video source 4 To play sound through the projector follow the instructions beginning on page 29 If you don t need to make any other connections you can plug in your projector and turn it on See page 32 for instructions I...

Page 29: ...utput port In this case use a commercially available RCA style audio cable to connect the projector to your video source 1 Connect the red and white plugs on one end of the audio cable to the L Audio R jacks on the projector 2 Connect the red and white plugs on the other end of the audio cable to the corresponding color coded audio output port on your video source If you don t need to make any oth...

Page 30: ... stereo miniplug to two male RCA plugs to connect to the projector 1 Connect the red and white plugs on the audio adapter cable to the L Audio R jacks on the projector 2 Connect the other end of the audio adapter cable to your video device s audio output port If you don t need to make any other connections you can plug in your projector and turn it on See page 32 for instructions Connect audio ada...

Page 31: ...esentation Although you can operate the projector without it the remote control lets you use additional features See Chapter 3 for instructions on using the remote This chapter covers the following Turning on the projector and other equipment Adjusting the image Adjusting the volume Shutting down the projector ...

Page 32: ...ideo equipment before starting the projector the projector automatically detects and displays the image source If you turn on the projector first or have multiple pieces of connected equipment you may have to select the image source manually See page 34 Turning On the Projector Follow these steps to plug in and turn on the projector 1 Open the A V Mute slide lens cover 2 Connect one end of the pow...

Page 33: ...ys green If you re using a computer you should see your computer display projected after a moment or two If not you need to select the image source See page 34 Windows only If you see a message saying that it has found a plug and play monitor click Cancel If you re projecting a video you may need to press the Source Search button on the projector or remote control to switch to your video source Th...

Page 34: ...projected image fails to appear see the next section for help Once you see your image turn to page 37 for instructions on focusing and making other image adjustments What To Do If You See a Blank Screen If you see a blank screen or a blue screen with the message No Signal after turning on your computer or video source try the following Make sure the cables are connected correctly as described in C...

Page 35: ...ets you toggle between the LCD screen and the projector or display on both at the same time If you re projecting from a laptop and you don t see the same image on the projection screen and computer screen check your monitor settings to make sure both the LCD screen and the external monitor port are enabled From the Control Panel open the Display utility Click the Settings tab then click Advanced T...

Page 36: ...to display on the projector screen as well as the LCD screen Follow these steps 1 From the Apple menu select System Preferences then click Display or Displays 2 Select VGA Display or Color LCD click Arrange or Arrangement and make sure Mirror Displays is checked Click here Select Mirror Displays ...

Page 37: ...ur image and surroundings see page 44 You can make many other adjustments to the image such as changing the brightness contrast and aspect ratio using the projector s menu system See Chapter 4 for more information Focusing and Zooming Your Image Rotate the focus ring to sharpen the image and the zoom ring to reduce or enlarge the image You can also change the image size by moving the projector clo...

Page 38: ...ion Adjusting the Image Shape If the projector is tilted up or down the images that are displayed will be distorted To correct the distortion or keystone shape do one or more of the following If your image looks like or you ve placed the projector off to one side of the screen at an angle Move it directly in front of the center of the screen facing the screen squarely note The EX90 automatically c...

Page 39: ...eystone adjustments using the projector s Settings menu See page 62 Adjusting the Brightness The brightness of an image depends on the source you are projecting and the amount of light in the room If the image is too bright or not bright enough here are two ways you can adjust it Change the Brightness setting in the Image menu See page 56 Select Low or High for the Brightness Control option in the...

Page 40: ...the Auto Setup option in the Signal menu is set to OFF the Auto function will not work See page 59 Adjusting the Volume You can use the Vol and Vol buttons on the remote control to increase or decrease the volume for the projector s built in speaker You can also use the buttons on the projector to control the volume Press the button to increase the volume or the button to decrease it A volume gaug...

Page 41: ...again press the Power button 4 Press up on the blue foot release lever and lower the projector to retract the front adjustable foot 5 Close the A V Mute slide 6 Unplug the power cord 7 Turn off and disconnect any equipment plugged into the projector 8 If you won t be using the projector for awhile store it in the soft case that came with it or in a protective case note When the projector has not r...

Page 42: ...42 Projecting ...

Page 43: ...computer and you ve connected a USB cable as described in Chapter 1 you can use the remote control to change slides in your presentation When using the remote control stand within 20 feet 6 m of the projector Point the remote control either at the front or back of the projector or at the screen the projector s front sensor can detect signals bounced off the screen Press the button for the function...

Page 44: ... on the projector or remote control to switch between the different sources After you select a source the screen goes dark for a moment before the image appears The name of the selected source such as Computer or S Video appears briefly on the screen Adjusting the Color Mode You may want to adjust the color mode to select a different setting that is appropriate for the image you re projecting and ...

Page 45: ... watching TV in a bright room component S Video or composite video input only Presentation Use when you re projecting a full color presentation in a bright room Text Use when you re projecting a black and white presentation in a bright room Theatre Use when projecting movies in a dark room Game Brightest mode best for use in a bright room sRGB Use when projecting computer images conforming to the ...

Page 46: ...ute slide on the projector The screen goes dark To turn the image and sound back on press the button again or open the AV Mute slide You can create an image such as a company logo or a picture to display on the screen whenever you press the A V Mute button See page 67 for more information Stopping Action Press the Freeze button to stop the action in your video or computer image and keep the curren...

Page 47: ...er of the zoom in area 2 Use the four arrow buttons on the remote control to position the crosshair in the area you want to enlarge 3 Continue pressing the E Zoom button to enlarge the selected area up to 4 times 4 While the image is enlarged you can Use the arrow buttons to pan about Press the E Zoom button to zoom out 5 When you re done press the ESC button to return to the original size ...

Page 48: ...ntations such as PowerPoint from up to 20 feet 6 m away This gives you more flexibility since you don t need to stand near your computer to change slides To change slides with the remote control make sure you have connected your computer to the projector with a USB cable as described on page 21 To advance slides in a PowerPoint presentation in Slide Show mode press the Page Up button on the remote...

Page 49: ...ton being pressed more than 30 seconds This conserves battery life It can be helpful for example when the remote is in a carrying case and the Power button is accidentally pushed caution When replacing batteries take the following precautions Replace the batteries as soon as they run out If a battery leaks wipe away battery fluid with a soft cloth If fluid gets on your hands wash them immediately ...

Page 50: ...50 Using the Remote Control ...

Page 51: ...image sound and other features This chapter covers the following information Using the menu system Adjusting image colors and clarity Adjusting the input signal Customizing projector features Selecting projector setup options Viewing lamp usage and other information Using the projector s security features Restoring the default settings ...

Page 52: ...menu lets you customize the way you use the projector It allows you to adjust the volume and keystone correction set lamp brightness to high or low and disable buttons on the projector while you are projecting The Extended menu lets you customize the way you set up the projector Among the options you can select the menu language set rear or ceiling projection and record a custom image or logo to b...

Page 53: ...ighted menu are shown on the right 2 Use the up and down arrow buttons on the projector or remote control to scroll through the menu list When you ve highlighted the desired menu press the Enter button on the projector or the Enter Auto button on the remote control to select it The highlight moves to the first option for that menu 3 Use the up and down arrow buttons on the projector or remote cont...

Page 54: ...or changing the setting Press the Vol or Vol button on the remote control or the left or right arrow buttons on the projector to adjust a slider bar To select from two or more settings use the Vol or Vol buttons or arrow buttons to highlight the desired setting then press Enter 5 Press the Esc button to return to the previous menu or to close the menu system if you are at the main menu Your change...

Page 55: ...ed image and fine tune brightness contrast and sharpness The options available depend on which image source is selected Follow these steps to adjust the appearance of your image 1 Press the Menu button You see the main menu 2 Press Enter to select the Image menu Computer analog RGB and RGB video Component composite and S Video ...

Page 56: ...n a bright room Theatre For optimizing movie images with natural color in a dark room the default for video or S Video display Game Brightest mode for playing video games in a bright room sRGB For standard sRGB computer displays the default when projecting from a computer with analog video Blackboard Fixed color mode for projecting against a green blackboard Brightness Lightens or darkens the over...

Page 57: ...wer color temperature produces an image with more red warmer tones while a higher color temperature produces an image with more blue cooler tones Color Adjustment Adjusts the temperature and intensity of red green and blue 4 When the image is set correctly press Esc or Menu Your settings are automatically saved ...

Page 58: ...ual adjustments In addition to changing the position of the projected image you can correct tracking and sync for computer images or change the aspect ratio to widescreen format for video images 1 Press the Menu button You see the Image menu 2 Select the Signal menu You see one of the following screens Computer analog RGB and RGB video Component video Composite video and S Video ...

Page 59: ...ent from the computer See page 90 for more information about adjusting the sync setting Position Use the arrow buttons to move the image on the screen left right up or down Progressive Leave this setting On when viewing S Video or composite video so that interlaced to progressive conversion is carried out best for fast moving pictures If you notice flickering while viewing still images switch this...

Page 60: ...ts the image s aspect ratio ratio of width to height to 4 3 for computer or letterbox video content and to 16 9 for widescreen video content You can also select 16 9 Up for a widescreen display at the top of the screen or 16 9 Down for a widescreen display at the bottom of the screen 4 When you re finished adjusting the signal settings press Esc or Menu ...

Page 61: ... Customizing Projector Features The Settings menu lets you customize the way you use the projector from adjusting lamp brightness and speaker volume to applying security controls 1 Press the Menu button 2 Select the Settings menu ...

Page 62: ...r all buttons except the Power button Changes to this setting take effect after you restart the projector After you turn off the projector wait for the power light to turn a steady orange before turning it on again See page 71 for more information Brightness Control Select Low lamp brightness when the projection is too bright for the room The Low setting also reduces electricity consumption and fa...

Page 63: ...en use the up and down arrow buttons and the Enter button to set the following options Display Message Lets you turn screen messages on or off Display Background Sets the screen background to Black Blue or Logo when no signal is available Startup Screen Enables or disables display of the startup screen when the projector is turned on A V Mute Sets the screen background to Black Blue or Logo when t...

Page 64: ... Mode is on you can set the period of time before the projector turns off automatically from 1 to 30 minutes Lens Cover Timer This feature is enabled by default to turn the power off automatically when the A V Mute slide is closed for more than 30 minutes High Altitude Mode When using the projector at an altitude above 4 900 feet 1 500 meters turn this setting on to ensure that the internal temper...

Page 65: ... If the number shown is close to 3000 or the information is displayed in red make sure you have a spare lamp handy Source Displays the input source currently being projected Input Signal computer RGB video and component video Displays the input signal setting Resolution computer RGB video and component video Displays the input resolution Video Signal composite and S Video Displays the video signal...

Page 66: ...as the startup screen and or AV Mute screen Unauthorized users cannot turn it off or change it This feature is intended to discourage theft and provides a way to identify the projector should it be stolen If you assign the projector a password a screen appears requesting the password whenever the projector is turned on If you enter the password incorrectly three times in succession the projector s...

Page 67: ... Menu button and select the Extended menu 3 Use the down arrow button and press Enter to select User s Logo 4 When you see a message asking if you want to use the present image as a user s logo select Yes and press Enter A selection box displays over the image 5 Use the arrow buttons on the projector or remote control to select the area of the image you want to use Once you have selected the area ...

Page 68: ...er Then select Logo and press Enter 13 When you re finished press Menu to exit the menus Setting a Password 1 Press the Freeze button on the remote control for about 7 seconds until you see the Password Protect menu note The default setting for the Startup Screen option menu is On If the Startup Screen is set to Off the logo will not display at startup If the User s Logo Protect function has been ...

Page 69: ...you see the Password Protect menu 2 To enable the password select Power On Protect and press Enter Select On then press Esc 3 To enable your screen logo select User s Logo Protect and press Enter Select On and press Enter When this feature is on the logo appears whenever the projector is turned on if the Startup Screen is enabled in the Extended menu see page 63 and as the A V Mute screen if you s...

Page 70: ...projector s operation will be locked Request code xxxxx and the projector switches to standby mode for approximately 5 minutes Write down the request code Then disconnect the projector s power cord from the electrical outlet reconnect it and turn the projector back on When you see the Password Protect Release screen again you can try to enter the correct password If you have forgotten the password...

Page 71: ...ns or Operation Lock to disable all except the Power button Then press Enter 5 Select Yes and press Enter to confirm the setting 6 Press the Menu button Installing Security Locks You can install two different types of security locks on the projector You can use the security slot on the side of the projector to install a Kensington Microsaver Security System For details see www kensington com You c...

Page 72: ...set most projector menu settings select Reset All and press the Enter button to display the confirmation screen Select Yes to reset all the default settings or No to cancel note The Computer Input Lamp Hours and Language settings do not return to their defaults when you select Reset All To reset the computer input use the Reset option on the Signal menu see page 58 for details To reset the Languag...

Page 73: ...art needs replacing contact your dealer or a qualified servicer This chapter covers the following Cleaning the lens Cleaning the projector case Cleaning and replacing the air filter Replacing the lamp Resetting the lamp timer Transporting the projector warning Before you clean any part of the projector turn it off and unplug the power cord Never open any cover on the projector except the lamp and ...

Page 74: ...aner and gently wipe the lens surface Cleaning the Projector Case Before you clean the case first turn off the projector and unplug the power cord To remove dirt or dust wipe the case with a soft dry lint free cloth To remove stubborn dirt or stains moisten a soft cloth with water and a mild detergent Then wipe the case Do not use wax alcohol benzene paint thinner or other chemical detergents Thes...

Page 75: ...ng is blocking the air vent and clean or replace the air filter To clean the air filter and air intake vent follow these steps 1 Turn off the projector allow it to cool down and unplug the power cord 2 To clean the filter and vent Epson recommends using a small vacuum cleaner designed for computers and other office equipment If you don t have one gently clean them using a very soft brush such as a...

Page 76: ... maintain projector brightness and image quality replace the lamp as soon as possible Contact your dealer or call Epson at 800 463 7766 for a replacement lamp Request part number V13H010L42 Follow these steps to replace the lamp 1 Press the Power button twice to turn off the projector When you hear the projector beep twice unplug the power cord note Air filters contain polycarbonate ABS resin and ...

Page 77: ...mp cover the lamp cover is located on top of the projector 4 Slide the cover out then lift it off 5 Use the screwdriver to loosen the two screws holding the lamp in place You can t remove the screws 6 Hold the lamp as shown and pull it straight out Don t remove these screws note The lamp s in this product contain mercury Please consult your state and local regulations regarding disposal or recycli...

Page 78: ... You must reset the lamp timer after replacing the lamp to clear the Replace the Lamp warning message Follow these steps 1 Connect the power cable and turn on the projector 2 Press the Menu button on the remote control or projector and select the Reset menu Then press Enter You see the following caution Do not touch the glass portion of the lamp assembly Touching the glass could result in prematur...

Page 79: ...lines to prevent damage to the projector When shipping the projector for repairs use the original packaging material if possible If you do not have the original packaging use equivalent materials placing plenty of cushioning around the projector When transporting the projector as freight or checked luggage first put it in the supplied carrying case then pack it in a firm box using cushioning aroun...

Page 80: ...80 Maintenance and Transportation ...

Page 81: ...al support for problems you can t solve yourself This chapter explains the following Using the projector s on screen help system What to do when the projector s status lights flash Solving problems with the image or sound Solving password problems Solving problems with the remote control Contacting technical support ...

Page 82: ...utton on the projector or remote control Follow these steps to get help 1 Press the Help button on the remote control or projector You see the help menu 2 Use the up and down arrow buttons on the projector or remote control to highlight the problem you want to solve Then press the Enter button to view the solution s Remote control Projector ...

Page 83: ...of the suggestions solves your problem see additional solutions to problems in the following sections What To Do When the Lights Flash The lights on top of the projector indicate the projector s status and let you know when a problem occurs If the projector is not working correctly first turn it off and unplug it Then plug the power cord back in and turn on the projector If this does not solve the...

Page 84: ...500 m turn on High Altitude mode as the Operation setting in the Extended menu see page 64 If these suggestions don t work contact Epson Red Off Red The projector has overheated and turned itself off Let it cool for about five minutes then turn it back on Make sure there is plenty of space around and under the projector for ventilation Also clean the air filter and air vents See page 75 If it cont...

Page 85: ...urn the projector on Press the A V Mute button to make sure the picture has not been turned off temporarily If the power was switched off and then on again wait until the power light stops flashing and remains orange then press the Power button again Check the Video Signal or Computer Input setting in the Signal menu to make sure it is correct for the selected source See page 58 for more informati...

Page 86: ... Allow a few seconds for the projector to sync up after pressing the button If you ve connected a laptop computer make sure it s set to display on an external monitor See page 35 If you re using a PC laptop Hold down the Fn key and press the function key that lets you display on an external monitor It may have an icon such as or it may be labelled CRT LCD Allow a few seconds for the projector to s...

Page 87: ... normally be set to Auto The buttons on the projector don t work The Operation Lock may be enabled Press and hold the Enter button on the projector for 7 seconds to release the lock Only part of the computer image is displayed If you re projecting from a computer or RGB video device press the Auto button on the remote control If this doesn t work or if you re projecting from a component composite ...

Page 88: ...ezoid shaped Make sure the projector isn t placed off to one side of the screen at an angle or the image won t be rectangular Place it directly in front of the center of the screen facing the screen squarely If you ve tilted the projector upward the image will be broader at the top Turn on Auto Keystone correction as described on page 61 or hold down the or buttons on top of the projector until th...

Page 89: ... Adjust the focus using the focus ring There may be dirt or smears on the lens Clean the lens as described on page 74 Make sure the lens is not fogged by condensation You may need to wait before using the projector after moving it from a cold environment Make sure the projection distance is within the range described on page 16 Adjust the Sharpness setting on the Image menu see page 57 You should ...

Page 90: ... Image menu See page 56 Try adjusting the Color Adjustment setting on the Image menu See page 57 Make sure the input signal setting on the Signal menu matches the signal from the connected device If the image is too purple and you ve connected a computer or RGB video device to the Computer Component Video port select Computer as the input source If you ve connected a component video device to one ...

Page 91: ...urned all the way down or muted Make sure the audio cable is securely connected to both the projector and your computer s headphone jack or audio out jack See page 23 The wrong source may be selected Press the Source Search button on the projector or the remote control to select the correct source Solving Password Problems You have forgotten the password Write down the request code that appears in...

Page 92: ...page 49 Dim the room lights and turn off any fluorescent lights Make sure the projector is not in direct sunlight Strong lighting especially fluorescent lights may affect the projector s infrared receivers Turn off any nearby equipment that emits infrared energy such as a radiant room heater You have lost the remote control You need the remote control to access many projector features If you have ...

Page 93: ... tips templates and training for developing successful presentations Speak to a Support Representative To use the Epson PrivateLine Support service call 800 637 7661 and enter the PIN on the included Epson PrivateLine Support card This is the fastest way of speaking to a live representative and it s free This service is available 6 AM to 6 PM Pacific Time Monday through Friday for the duration of ...

Page 94: ...deo configuration Description of the problem Purchase Supplies and Accessories You can purchase screens carrying cases or other accessories from an Epson authorized reseller To find the nearest reseller call 800 GO EPSON 800 463 7766 Or you can purchase online at www epsonstore com U S sales or www epson ca Canadian sales note To purchase a replacement remote control call 562 276 4394 U S or 905 7...

Page 95: ... 2080 lumens Low brightness mode Contrast ratio 400 1 Image size 30 to 300 inches 0 8 to 7 6 meters Projection distance 2 7 to 34 2 feet 0 9 to 10 4 meters Projection methods Front rear ceiling Focus adjustment Manual Zoom adjustment Manual Internal sound system 1 W monaural Optical aspect ratio 4 3 horizontal vertical Zoom ratio 1 1 2 Noise level 35 dB High brightness mode 28 dB Low brightness mo...

Page 96: ...ness Remote Control Range 20 feet 6 meters Batteries 2 Alkaline AA Mouse Compatibility Supports USB Dimensions Height 4 25 inches 92 mm Width 12 9 inches 327 mm Depth 9 6 inches 245 mm Weight 6 0 lb 2 7 kg note Lamp life results will vary depending upon mode selected environmental conditions and usage Lamp brightness decreases over time ...

Page 97: ... to 140 F 10 to 60 C Humidity Operating 20 to 80 RH non condensing Storage 10 to 90 RH non condensing Altitude Up to 4 900 feet 1 500 m Up to 7 500 feet 2 286 m with high altitude mode enabled Safety and Approvals United States FCC Part15B Class B DoC UL60950 1 Canada ICES 003 Class B CSA C22 2 No 60950 1 CE Marking Directive 73 23 EEC 89 336 EEC IEC60950 Third Edition EN 55022 EN 55024 Pixelworks...

Page 98: ... supports composite video S Video component video and RGB video and it automatically senses the video format HDTV SDTV NTSC PAL or SECAM The projector supports these international video standards Mode Refresh Rate Hz NTSC NTSC 4 3 PAL M PAL N PAL PAL60 SECAM 60 60 50 60 50 60 50 TV480i TV576i SDTV480p SDTV576p HDTV720p HDTV720p HDTV1080i HDTV1080i 60 50 60 50 60 50 60 50 ...

Page 99: ...the projector see the following table for compatible formats For best results the computer s resolution should be set to match the projector s native resolution 1024 768 If this resolution isn t available select one of the other compatible formats Windows Right click the desktop select Properties click the Settings tab and select a compatible resolution For a notebook displaying through an externa...

Page 100: ...A 60 XGA 70 XGA 75 XGA 85 XGA 120 60 70 75 85 120 1024 768 1024 768 1024 768 1024 768 1024 768 SXGA1 70 SXGA1 75 SXGA1 85 SXGA1 100 70 75 85 100 1152 864 1152 864 1152 864 1152 864 SXGA2 60 SXGA2 75 SXGA2 85 60 75 85 1280 960 1280 960 1280 960 SXGA3 60 SXGA3 75 SXGA3 85 60 75 85 1280 1024 1280 1024 1280 1024 SXGA 60 SXGA 75 SXGA 85 60 75 80 1400 1050 1400 1050 1400 1050 UXGA 60 60 1600 1200 iMAC V...

Page 101: ... use with this projector Do not stand on the projector or place heavy objects on it Do not use the projector where it may be exposed to rain water or excessive humidity Unplug the projector from the wall outlet before cleaning Use a damp cloth for cleaning Do not use liquid or aerosol cleaners Never spill liquid of any kind into the projector Do not use the projector where it may be exposed to exc...

Page 102: ...tinct change in performance If smoke strange odors or strange noises come from the projector If the power cord or plug is damaged or frayed If liquid or foreign objects get inside the projector or if it has been exposed to rain or water If it has been dropped or the housing has been damaged Except as specifically explained in this User s Guide do not attempt to service this product yourself Refer ...

Page 103: ...ote control via a line of sight infrared IR receiver at the front and rear of the projector The projector may not respond to remote control commands under the following conditions There is an object between the remote control IR emitter and the IR receiver on the projector Ambient light is too bright Certain types of fluorescent lighting are used A strong light source shines into the IR receiver O...

Page 104: ...enna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certification or Declaration of this device and may caus...

Page 105: ...ss Control setting 39 85 Brightness setting 90 Buttons disabling projector 62 C Cables 10 14 94 Camcorder connecting to 24 Carrying case 10 79 Ceiling mount 14 17 projection 17 64 Cleaning air filter and vents 75 to 76 lens 74 projector case 74 Color adjusting 44 to 45 55 to 57 problems 90 specifications 95 Color Adjustment setting 57 Color Intensity setting 56 Color Mode 44 to 45 56 Color Temp se...

Page 106: ...93 to 94 Help system using 82 to 83 High altitude mode 64 High brightness 39 76 85 95 I iBook connecting to 18 to 19 iMac connecting to 13 18 to 20 Image capturing and saving in projector 67 to 68 correcting shape of 38 62 88 fitting on screen 40 59 60 87 to 88 focusing 37 freezing 46 height adjusting 38 menu 52 55 to 57 positioning 38 40 59 problems 85 to 90 raising 38 selecting source 33 34 44 5...

Page 107: ... Operation Lock setting 62 71 Options for projector 14 94 P Page Up and Page Down buttons 48 Password default 66 entering 70 logo protection 67 to 70 problems 91 prompt 33 70 request code 70 setting 68 to 69 turning on 69 Photo color mode 45 56 Picture source selecting 34 59 to 60 Pixelworks 97 Position setting 59 Positioning image 38 59 projector 16 to 17 Power button 33 41 consumption 97 light 3...

Page 108: ... Reset menu 52 72 Resolution 7 65 95 99 to 100 S Safety approvals 97 instructions 101 to 103 Screen logo see User s Logo Screen distance from projector 16 95 Screens portable 14 Security features 66 to 71 Setting a password 68 to 69 Settings menu 52 61 to 62 Sharpness setting 57 Signal menu 52 58 to 60 Sleep mode 41 64 Sound see Audio Source Search button 33 to 34 44 Source selecting 33 to 34 44 5...

Page 109: ... 93 103 Turning off audio 46 Turning off picture 46 Turning off projector 41 Turning on password 69 Turning on projector 32 to 34 Turning on User s Logo 63 69 Typing the password 70 U Unpacking projector 10 USB cable 21 User s Logo creating 67 to 68 displaying 68 to 69 turning on 63 69 V VCR connecting to 24 VGA computer cables 10 19 to 20 Video display settings 65 to 66 formats supported 7 98 sou...

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