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5.

Select

Start

to clean the print head.

When the cleaning cycle is finished, you see a message on the screen.

Caution:

Never turn off the product or open the front cover during a cleaning cycle or you may not

be able to print.

6.

Select

Yes

if you want to print a new nozzle check pattern.

7.

Select

Start

to print a nozzle check pattern and confirm that the print head is clean.

8.

Check the printed pattern to see if there are gaps in the lines.

Print head is clean

Print head needs cleaning

If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without
printing. Then try cleaning the print head again. If quality still does not improve, contact Epson.

Parent topic:

Print Head Cleaning

Related tasks

Removing and Installing Ink Packs
Loading Paper in the Cassette
Cleaning the Print Head Using a Computer Utility

Cleaning the Print Head Using a Computer Utility

You can clean the print head using a utility on your Windows computer or Mac.

1.

Make sure there are no errors on the LCD screen.

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Summary of Contents for ET-8700

Page 1: ...ET 8700 User s Guide ...

Page 2: ......

Page 3: ...rol 26 Adjusting Control Panel Sounds 27 Adjusting the Screen Brightness 28 Turning Off the Operation Time Out Setting 28 Preventing PC Connection via USB 29 Product Parts Locations 30 Product Parts Front 31 Product Parts Inside 33 Product Parts Back 35 Using Power Saving Settings 36 Changing the Sleep Timer Settings 36 Changing the Power Off Timer Settings 37 Epson Connect Solutions for Smartphon...

Page 4: ...55 Using WPS to Connect to a Network 55 Printing a Network Status Sheet 56 Configuring Email Server Settings 57 Changing or Updating Network Connections 59 Accessing the Web Config Utility 59 Changing a USB Connection to a Wi Fi Connection 60 Changing a Wi Fi Connection to a Wired Network Connection 60 Connecting to a New Wi Fi Router 61 Disabling Wi Fi Features 61 Loading Paper 63 Installing the ...

Page 5: ...dows 99 Selecting Basic Print Settings Windows 100 Paper Source Options Windows 102 Print Quality Options Windows 102 Multi Page Printing Options Windows 102 Selecting Double sided Printing Settings Windows 103 Double sided Printing Options Windows 105 Print Density Adjustments Windows 106 Selecting Additional Layout and Print Options Windows 107 Custom Color Correction Options Windows 109 Image O...

Page 6: ...justments Mac 136 Managing Color Mac 136 Color Matching and Color Options Mac 137 Selecting Printing Preferences Mac 138 Printing Preferences Mac 139 Printing Your Document or Photo Mac 140 Checking Print Status Mac 141 Cancelling Printing Using a Product Button 141 Scanning 143 Starting a Scan 143 Starting a Scan Using the Product Control Panel 143 Scanning to a Network Folder or FTP Server 145 S...

Page 7: ...tings Tab 178 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 179 Image Format Options 180 Scan Resolution Guidelines 181 Scanning Special Projects 182 Scanning to a SharePoint Server or Cloud Service Windows 182 Scanning to a SharePoint Server or Cloud Service Mac 185 Scanning Multi Page Originals as Separate Files Windows 186 Faxing 190 Connecting a Telephone or Answering Machine...

Page 8: ...y 220 Fax Sending Options 222 Sending a Fax at a Specified Time 224 Sending a Fax on Demand 225 Sending a Stored Fax 226 Dialing Fax Numbers from a Connected Telephone 227 Sending Faxes Using the Fax Utility Windows 228 Sending Faxes Using the Fax Utility Mac 231 Receiving Faxes 234 Fax Reception 234 Receiving Faxes Automatically 235 Receiving Faxes Manually 235 Forwarding Received Faxes 236 Recei...

Page 9: ... 256 Purchase Epson Ink Packs and Maintenance Boxes 258 Ink Supply Unit Ink Pack Part Numbers 258 Removing and Installing Ink Packs 259 Printing with Black Ink and Expended Color Ink Packs 262 Printing with Expended Color Ink Packs Windows 262 Printing with Expended Color Ink Packs Mac 263 Conserving Low Black Ink with Windows 265 Maintenance Box Replacement 265 Adjusting Print Quality 267 Print H...

Page 10: ... Access Point 299 Network Software Cannot Find Product on a Network 301 Product Does Not Appear in Mac Printer Window 302 Cannot Print Over a Network 302 Cannot Scan Over a Network 303 Solving Copying Problems 304 Product Makes Noise But Nothing Copies 305 Product Makes Noise When It Sits for a While 305 Originals Do Not Feed From the Automatic Document Feeder 305 Solving Paper Problems 306 Paper ...

Page 11: ...ty Problems 322 Image Consists of a Few Dots Only 322 Line of Dots Appears in All Scanned Images 323 Straight Lines in an Image Appear Crooked 323 Image is Distorted or Blurry 323 Image Colors are Patchy at the Edges 324 Image is Too Dark 324 Back of Original Image Appears in Scanned Image 324 Ripple Patterns Appear in an Image 325 Scanned Image Colors Do Not Match Original Colors 325 Scanned Imag...

Page 12: ... Area Specifications 339 Automatic Document Feeder ADF Specifications 340 Scanning Specifications 341 Fax Specifications 341 Ink Pack Specifications 342 Dimension Specifications 343 Electrical Specifications 343 Environmental Specifications 344 Interface Specifications 344 External USB Device Specifications 344 Network Interface Specifications 345 Safety and Approvals Specifications 346 Notices 34...

Page 13: ...Waiver 354 Trademarks 358 Copyright Notice 358 libTIFF Software Acknowledgment 359 A Note Concerning Responsible Use of Copyrighted Materials 359 Default Delay Times for Power Management for Epson Products 360 Copyright Attribution 360 ...

Page 14: ......

Page 15: ...15 ET 8700 User s Guide Welcome to the ET 8700 User s Guide For a printable PDF copy of this guide click here ...

Page 16: ...ng Using Epson Print and Scan App with Windows Tablets Printing and Scanning with NFC from Your Android Device Using the Control Panel See these sections to learn about the control panel and select control panel settings Control Panel Buttons and Lights Changing LCD Screen Language Selecting the Date and Time Selecting Your Country or Region Setting a Password and Locking the Control Panel Setting...

Page 17: ...ield Communication tag 3 Received Fax light 4 home button 5 LCD screen 6 help button 7 Reset button 8 Interrupt button 9 Paper Setting button 10 Contacts button 11 stop button 12 Job Status button 13 Error and Data lights 14 Numeric keypad 15 C Clear button Status Icon Information ...

Page 18: ... disabled Press this icon to change the settings The Mute setting is enabled The product does not make any sound when you press buttons on the control panel Displays the Fax Data Information screen Press this icon to enable sleep mode and turn off the LCD screen The indicated setting has changed There is a problem with the indicated setting Press the icon to resolve the problem No Ethernet connect...

Page 19: ...Press the icon to log out of the current user account Parent topic Control Panel Buttons and Lights Changing LCD Screen Language You can change the language used on the LCD screen 1 Press the home button if necessary 2 Select Settings General Settings Basic Settings Language You see a screen like this 3 Select a language and select Close Parent topic Using the Control Panel Selecting the Date and ...

Page 20: ...uses Daylight Saving Time DST Note If your region uses Daylight Saving Time DST you must change this setting to match the season When you change from Winter to Summer your product automatically sets its clock ahead one hour When you change from Summer to Winter it sets its clock back one hour 5 Select Date Time 6 Select the date format you want to use 7 Use the numeric keypad to enter the current ...

Page 21: ...ator for assistance 1 Press the home button if necessary 2 Select Settings 3 Select General Settings Basic Settings 4 Scroll down and select Country Region 5 Scroll up or down if necessary and select your country or region You see a confirmation screen 6 If the setting is correct select Yes If not select No and try again Parent topic Using the Control Panel Setting a Password and Locking the Contr...

Page 22: ...ome button if necessary 2 Select Settings General Settings System Administration Security Settings Admin Settings Admin Password Register You see a screen like this 3 Use the displayed keyboard to enter a password then select OK 4 Enter your password again to confirm 5 Select OK 6 Select Lock Setting and select On When the control panel is locked you must enter the password to access any of the lo...

Page 23: ...acters for passwords and other settings To move the cursor select the left or right arrows To change the case of letters select To delete the previous character select To enter numbers or symbols select 123 To enter a space select Space Parent topic Setting a Password and Locking the Control Panel Using Presets You can save frequently used copy fax and scan settings as presets This lets you easily...

Page 24: ...cess this setting contact your administrator for assistance 1 Press the home button if necessary 2 Select Presets You see a screen like this 3 Select Add New 4 Select the function for which you want to set up a preset such as Copy You see the main screen for that function ...

Page 25: ...u see a screen like this 6 Select Name You see a screen like this 7 Use the displayed keyboard to enter a name for the preset and select OK 8 Select OK When you copy fax or scan you can use the preset by selecting Presets and selecting your preset name from the list ...

Page 26: ...l After you set up feature restrictions you must enable them using the product control panel Note For more information on administration settings see the Administrator s Guide 1 Press the home button if necessary 2 Select Settings General Settings System Administration Security Settings Access Control You see a screen like this 3 Select the Access Control field to turn the setting on 4 If you want...

Page 27: ...ll control panel sounds turn the Mute setting off To select a specific sound level select Normal Mode or Quiet Mode Note Press the icon on the home screen to switch between Normal Mode and Quiet Mode 4 If you did not mute the sounds select Button Press to adjust the volume level 5 Press to decrease or to increase the volume 6 Select OK to exit Note You can also adjust the Sound Type and the sound ...

Page 28: ...e the brightness 4 Select OK to exit Parent topic Using the Control Panel Turning Off the Operation Time Out Setting The Operation Time Out setting causes the LCD screen to return to the Home screen after a few minutes of inactivity This feature is enabled by default but you can turn it off Note This setting can be locked by an administrator If you cannot access this setting contact your administr...

Page 29: ... product from a USB connected computer This restricts non network access to the product and protects the security of confidential scanned documents Note This setting can be locked by an administrator If you cannot access this setting contact your administrator for assistance 1 Press the home button if necessary 2 Select Settings General Settings Printer Settings PC Connection via USB ...

Page 30: ...this 3 Select Disable Parent topic Using the Control Panel Product Parts Locations See these sections to identify the parts on your product Product Parts Front Product Parts Inside Product Parts Back Parent topic Product Basics ...

Page 31: ...ed with a letter and number code If you encounter any paper jams or errors you can use these codes to locate and correct the problem 1 Automatic Document Feeder ADF cover F 2 ADF edge guides 3 ADF input tray 4 ADF output tray 5 Paper cassette 1 C1 ...

Page 32: ...al cassette 2 C2 1 Rear paper feed edge guides 2 Paper support and extension 3 Feeder guard 4 Rear paper feed slot B 5 Output tray 6 Paper cassette edge guides 7 Paper cassette Parent topic Product Parts Locations ...

Page 33: ...t Parts Inside Certain parts are labeled with a letter and number code If you encounter any paper jams or errors use these codes to locate and correct the problem 1 Document cover 2 Scanner glass 3 Control panel ...

Page 34: ...34 4 USB Type A port for external devices 1 Scanner unit J 2 Print head 3 Ink pack tray 4 Front cover A 5 Front cover lock Parent topic Product Parts Locations ...

Page 35: ... any paper jams or errors use these codes to locate and correct the problem 1 LAN port 2 USB port 3 Service USB port for future use do not remove sticker 4 Line port 5 EXT port 6 AC inlet 7 Rear cover D 8 Paper cassette rear cover E 9 Maintenance box cover H Parent topic Product Parts Locations ...

Page 36: ...tings You can adjust the time period before your product enters sleep mode and turns off the LCD screen Note This setting can be locked by an administrator If you cannot access this setting contact your administrator for assistance 1 Press the home button if necessary 2 Select Settings General Settings Basic Settings Sleep Timer You see a screen like this 3 Do one of the following Select the or ic...

Page 37: ...gs General Settings Basic Settings Power Off Timer You see a screen like this 3 Select a time period between 30minutes and 12h 12 hours Parent topic Using Power Saving Settings Epson Connect Solutions for Smartphones Tablets and More Use your smartphone tablet or computer to print and scan documents photos emails and web pages from your home office or even across the globe Note If you are using yo...

Page 38: ...n product with Epson Scan to Cloud or the Epson iPrint Mobile App Setting Up Epson Connect Services Using Epson Email Print Using the Epson iPrint Mobile App Using Epson Remote Print Using Epson Scan to Cloud Parent topic Product Basics Setting Up Epson Connect Services If you did not activate your product s email address for use with Epson Connect when you set up your product you can activate it ...

Page 39: ...Service Settings 5 Select Epson Connect Services You see a screen like this 6 Select Register 7 Follow the instructions on the screen to activate your product s email address Parent topic Epson Connect Solutions for Smartphones Tablets and More ...

Page 40: ... to personalize your product s email adjust print settings and set up other Epson Connect services Parent topic Epson Connect Solutions for Smartphones Tablets and More Related topics Wi Fi or Wired Networking Using the Epson iPrint Mobile App Use this free Apple and Android app to print and scan with networked Epson products Epson iPrint lets you print PDFs Microsoft Office documents photos and w...

Page 41: ... your Epson product during Remote Print setup 6 Now you are ready to print remotely Select the print command in your laptop or desktop computer application and choose the Remote Print option for your Epson product Parent topic Epson Connect Solutions for Smartphones Tablets and More Related topics Wi Fi or Wired Networking Using Epson Scan to Cloud The Epson Scan to Cloud service allows you to sca...

Page 42: ...tworking Using AirPrint AirPrint enables instant wireless printing from iPhone iPad and iPod touch with the latest version of iOS and Mac with the latest version of OS X or macOS Note If you disabled paper configuration messages on your product control panel you cannot use AirPrint See the link below to enable the messages if necessary 1 Load paper in your product 2 Set up your product for wireles...

Page 43: ...n still doesn t appear select the Firmware Update option and follow the on screen instructions to update your product 6 Click Register 7 Select the checkbox to agree to the Usage Advisory and click Next 8 Click OK to launch the sign in page A separate browser window opens 9 Enter your Google Account username and password and click Sign in or if you don t have an account click Sign up for a new Goo...

Page 44: ...ick Add to Cloud Print Open a web browser and enter chrome devices in the address bar Skip to step 5 If you see a registration confirmation screen instead click Register 4 Click Add Device 5 Click the Register button that appears next to your product 6 Click Register on the confirmation screen Your product s LCD screen displays a confirmation message 7 Select OK or press the OK button on your prod...

Page 45: ...tworking Using Fire OS Printing You can wirelessly print from Amazon Fire tablets and phones to your nearby networked Epson product There is no software to download no drivers to install and no cables to connect With just a few taps in Email Calendar Contacts and WPS Office you can send whatever is on the screen to an Epson product 1 Connect your Epson product to your wireless network See the link...

Page 46: ... 10 Mobile Printing one of many Epson Connect Partner Solutions and check the compatibility of your mobile device Parent topic Product Basics Related topics Wi Fi or Wired Networking Using Epson Print and Scan App with Windows Tablets You can use this free app to print photos and scan from your Windows Windows 8 or higher Surface RT or Pro tablet with networked Epson products Epson Print and Scan ...

Page 47: ...nabled on your product and that you are using the default Wi Fi Direct password Note NFC printing and scanning will not work if you changed the default Wi Fi Direct password 3 Do one of the following If you are going to print make sure paper is loaded in the product If you are going to scan place your original on the product for scanning 4 Touch the NFC antenna of your Android device to the NFC ta...

Page 48: ...Android device connect Note If the Android device and product disconnect try to print or scan a document The Android device and product should reconnect automatically 6 If you are going to print open the file you want to print in Epson iPrint 7 Touch the NFC antenna of your Android device to the NFC tag on your product to start printing or scanning Parent topic Product Basics Related concepts Wi F...

Page 49: ...ption of traffic over the wireless LAN Your router may already have a default password enabled by your Internet service provider ISP See your ISP and router documentation for instructions on how to change the default password and better secure your network Connect your product only to a network protected by a firewall Connecting your product directly to the Internet may leave it vulnerable to secu...

Page 50: ... point can be connected to your computer over a wireless or wired network 1 Epson product 2 Wireless router or access point 3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable used only for wired connection to the wireless router or access point Selecting Wireless Network Settings from the Control Panel Parent topic Wi Fi or Wired Networking ...

Page 51: ...repair of this product may cause loss of fax and network data and settings Epson is not responsible for backing up or recovering data and settings during or after the warranty period We recommend that you make your own backup or print out your fax and network data and settings 1 Press the home button if necessary 2 Press the icon You see a screen like this 3 Select Router 4 Select Start Setup or C...

Page 52: ...o enter numbers and symbols select To enter a space select Space 8 Select OK when you finish entering your password 9 Confirm the displayed network settings and select Start Setup to save them 10 If you want to print a network setup report select Print Check Report Otherwise select OK 11 Press the home button to exit You see the icon on the LCD screen and should be able to connect to your product ...

Page 53: ...tly with your computer or another device without requiring a wireless router or access point In Wi Fi Direct Mode the product itself acts as a network access point for up to 4 devices 1 Epson product 2 Computer with a wireless interface 3 Other wireless device Enabling Wi Fi Direct Mode Parent topic Wi Fi or Wired Networking Enabling Wi Fi Direct Mode You can enable Wi Fi Direct mode to allow dire...

Page 54: ...54 1 Press the home button if necessary 2 Press the icon You see a screen like this 3 Select Wi Fi Direct 4 Scroll down and select Start Setup 5 Select Start Setup again You see a screen like this ...

Page 55: ... try again Parent topic Wi Fi Direct Mode Setup Wi Fi Protected Setup WPS If your network uses a WPS enabled wireless router or access point you can quickly connect your product to the network using Wi Fi Protected Setup WPS Note To check if your router is WPS enabled look for a button labeled WPS on your router or access point If there is no hardware button there may be a virtual WPS button in th...

Page 56: ...r device and then print If you are printing from a computer make sure you installed the network software as described on the Start Here sheet Note If you don t see the icon repeat these steps to try again Parent topic Wi Fi Protected Setup WPS Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a n...

Page 57: ...Configuring Email Server Settings To use features such as scanning to email or forwarding faxes to email you need to configure the email server You can select settings for the email server using the control panel on the product Note These settings can be locked by an administrator If you cannot access these settings contact your administrator for assistance 1 Press the home button if necessary 2 S...

Page 58: ...er Settings You see a screen like this 6 Select one of the options shown above then select the settings you want to use Contact your internet service provider if necessary to confirm the authentication method for the email server 7 Select Proceed to save your settings 8 Select Close to exit ...

Page 59: ...lity You can select your product s network settings and confirm its operating status using a web browser You do this by accessing your product s built in Web Config utility from a computer or other device that is connected to the same network as your product Note For more information on the Web Config utility see the Administrator s Guide 1 Print a network status sheet 2 Locate the IP address for ...

Page 60: ...irelessly you can change to a wired network connection if necessary 1 Disable your product s Wi Fi features 2 Connect one end of an Ethernet network cable to the product s LAN port 3 Connect the other end to any available LAN port on your router or access point 4 Uninstall your product software 5 Download and install your product software from the Epson website 6 Follow the on screen instructions ...

Page 61: ... Download and install your product software from the Epson website using the instructions on the Start Here sheet Parent topic Changing or Updating Network Connections Related concepts Uninstall Your Product Software Disabling Wi Fi Features You may need to disable your product s Wi Fi features if you change your network connection type or need to solve a problem with your network connection Note ...

Page 62: ...62 You see a screen like this 3 Select Router Change Settings Others Disable Wi Fi 4 Select Yes to disable Wi Fi Parent topic Changing or Updating Network Connections ...

Page 63: ...r Media Type Settings Printing Software Selecting the Paper Settings for Each Source Control Panel Selecting Default Paper Settings Administrator Installing the Optional Paper Cassette Unit You can install an optional paper cassette unit to provide more paper capacity 1 Turn off the product and unplug the power cord and any connected cables Warning To avoid electric shock make sure you unplug the ...

Page 64: ... it onto the paper cassette unit with the corners aligned Warning To lift the product have two people hold it as shown here Lifting from other areas may cause the product to fall or cause you to pinch your fingers when placing the product down ...

Page 65: ...nabling the Optional Paper Cassette Windows Enabling the Optional Paper Cassette Mac Parent topic Loading Paper Enabling the Optional Paper Cassette Windows You need to enable the optional paper cassette unit before you can use it with the printer software 1 Do one of the following Windows 10 Click and select Settings Devices Printers scanners Select your product name and select Manage Printer pro...

Page 66: ...are and Sound then right click your printer name and select Properties 2 Click the Optional Settings tab You see a window like this 3 Make sure Acquire from Printer is selected then click Get The optional paper sources are listed in the Current Printer Information section 4 Click OK The optional paper cassette is now enabled Parent topic Installing the Optional Paper Cassette Unit ...

Page 67: ... or Printers Scanners select your product and select Options Supplies 3 Select Driver or Options You see a screen like this 4 Select the optional cassette unit you installed as the Lower Cassette setting 5 Click OK The optional paper cassette is now enabled Parent topic Installing the Optional Paper Cassette Unit Loading Paper in the Cassette You can load paper up to this size in the paper cassett...

Page 68: ...68 Note If the optional paper cassette unit is installed do not remove more than one cassette at a time 1 Make sure the product is not operating and pull out the paper cassette ...

Page 69: ...l the way then slide the side edge guides to the paper size you are using 3 Load paper with the printable side facedown and slide the front edge guide against the paper Note Make sure the paper fits beneath the arrow mark inside the edge guides ...

Page 70: ...ral Settings Printer Settings Paper Source Settings Paper Setup menu Always follow these paper loading guidelines Load only the recommended number of sheets Load paper short edge first no matter which way your document faces Load the printable side facedown Load letterhead or pre printed paper top edge first Do not load paper above the line underneath the arrow mark inside the edge guides Check th...

Page 71: ...aper Feed Slot Loading Paper or Envelopes in the Rear Paper Feed Slot You can print envelopes or documents in a variety of paper types and sizes in the rear paper feed slot 1 Open the feeder guard and pull up the paper support 2 Slide the edge guides outward ...

Page 72: ...r paper with holes on one of the long edges as shown Do not select automatic 2 sided printing for this type of paper 4 Do one of the following Insert paper glossy or printable side up and short edge first in the center of the slot Caution To prevent paper feeding problems make sure you do not load paper above the arrow marks inside the edge guides ...

Page 73: ...ing down and the flap edge to the left in the center of the slot 5 Slide the edge guides against the paper or envelopes but not too tightly 6 Extend the output tray 7 Do one of the following Select the size and type of paper you loaded on the LCD screen ...

Page 74: ...uides If you have trouble loading a stack of envelopes press each envelope flat before loading it or load one envelope at a time If print quality declines when printing multiple envelopes try loading one envelope at a time Do not load envelopes that are curled folded or too thin Do not load windowed envelopes or envelopes with adhesive surfaces on the flaps Check the paper package for any addition...

Page 75: ...long available only when printing from a computer 10 envelopes Paper type Paper size Loading capacity Cassette 1 Cassette 2 optional Plain paper Letterhead paper Recycled paper Colored paper Pre printed paper High quality plain paper Supported paper sizes User defined 4 5 8 inches 100 148 mm to 8 5 14 inches 216 355 6 mm Up to the arrow mark on the cassette sticker User defined 2 5 5 inches 64 127...

Page 76: ...mm to 4 5 8 inches 100 148 mm 90 User defined 2 5 5 inches 64 127 mm to 3 5 5 inches 89 127 mm User defined 8 5 14 to 44 inches 216 355 6 to 1117 6 mm Select the paper specification link below to view the list of supported paper sizes Epson Paper Capacity Paper type Loading capacity Cassette 1 Cassette 2 optional Rear paper feed slot Epson Bright White Paper 200 sheets 400 sheets 50 sheets Epson P...

Page 77: ...uine Epson paper you can only print at Standard or Normal print quality Even if the print driver allows you to choose a better print quality the printer will print using Standard or Normal print quality Parent topic Loading Paper Related references Paper Specifications Double sided Printing Capacity Automatic Double sided Printing You can automatically print double sided from any paper source on t...

Page 78: ...0 sheets Epson Premium Presentation Paper Matte Double sided Letter 8 5 11 inches 216 279 mm 1 sheet Thick paper 1 25 to 43 lb 91 to 160 g m2 Thick paper 2 43 to 68 lb 161 to 256 g m2 Supported paper sizes1 5 sheets User defined 8 5 14 to 44 inches 216 355 6 to 1117 6 mm 2 1 sheet 1 Use the paper specification link below to view the list of supported paper sizes 2 Only available when printing from...

Page 79: ...41062 100 Epson Premium Presentation Paper Matte 8 10 inches 203 254 mm S041467 50 Letter 8 5 11 inches 216 279 mm S041257 S042180 50 100 Epson Premium Presentation Paper Matte Double sided Letter 8 5 11 inches 216 279 mm S041568 50 Epson Photo Paper Glossy 4 6 inches 102 152 mm S041809 S042038 50 100 Letter 8 5 11 inches 216 279 mm S041141 S041649 S041271 20 50 100 Epson Premium Photo Paper Gloss...

Page 80: ... Paper or Media Type Settings Printing Software For this paper Select this paper Type or Media Type setting Plain paper Epson Bright White Paper Plain Paper Bright White Paper High quality plain paper High Quality Plain Paper Letterhead paper Letterhead Recycled paper Recycled Colored paper Color Pre printed paper Preprinted Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Premium P...

Page 81: ... 68 lb 161 to 256 g m2 Card Stock 2 Note The settings listed here are available only when printing from your computer they do not apply to your product s control panel settings Parent topic Loading Paper Selecting the Paper Settings for Each Source Control Panel You can change the default paper size and paper type for each source using the control panel on the product 1 Press the Paper Setting but...

Page 82: ... to select another paper source or press the home button to exit Paper Type Settings Control Panel Parent topic Loading Paper Paper Type Settings Control Panel Select a Paper Type setting that matches the paper you loaded Paper type loaded Paper Type setting Plain paper Epson Bright White Paper Plain Paper Letterhead paper Letterhead Recycled paper Recycled Colored paper Color ...

Page 83: ... 161 to 256 g m2 Card Stock 2 Parent topic Selecting the Paper Settings for Each Source Control Panel Selecting Default Paper Settings Administrator As an administrator you can adjust default paper settings that apply to all print jobs sent to the product Note These settings can be locked by an administrator If you cannot access these settings contact your administrator for assistance Selecting th...

Page 84: ...84 1 Press the home button if necessary 2 Select Settings 3 Select General Settings You see a screen like this 4 Select Printer Settings You see a screen like this ...

Page 85: ...ption Paper Setting Various Select the paper size and type for each paper source Rear Paper Feed Priority On Select On to give printing priority to paper loaded in the rear paper feed slot Off A4 Letter Auto Switching On Select On to switch the selected paper size to match the loaded paper Letter or A4 if the wrong size is selected Off Auto Select Settings Copy Select On for any of these settings ...

Page 86: ...ngs contact your administrator for assistance 1 Press the home button if necessary 2 Select Settings General Settings Printer Settings Universal Print Settings You see this screen 3 Adjust the settings as necessary 4 When you are finished press the home button to exit Universal Print Settings Options Parent topic Selecting Default Paper Settings Administrator Universal Print Settings Options Selec...

Page 87: ...e when printing double sided Left Offset in Back Check Paper Width On Select On to check the paper width before printing This prevents printing beyond the edges of the paper when the paper size settings are incorrect but may reduce the printing speed Off Skip Blank Page On Select On to skip printing of blank pages automatically Off Parent topic Selecting the Universal Print Settings ...

Page 88: ... to avoid damaging it Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm Note When originals are placed in the ADF and on the scanner glass priority is given to the originals in the ADF 1 Open the...

Page 89: ...nt topic Placing Originals on the Product Related topics Copying Scanning Faxing Placing Originals in the Automatic Document Feeder You can place single or multi page original documents in the Automatic Document Feeder ADF You can also use the ADF to scan both sides of a 2 sided document Make sure the originals meet the Automatic Document Feeder specifications before loading them Caution Make sure...

Page 90: ...nals are placed in the ADF and on the scanner glass priority is given to the originals in the ADF 1 Slide the ADF edge guides outward 2 Fan your stack of originals and tap them gently on a flat surface to even the edges ...

Page 91: ...91 3 Insert the originals into the ADF faceup and top edge first Note Do not load originals above the arrow mark on the ADF edge guide The ADF icon on the Copy Scan and Fax screens lights up ...

Page 92: ...tightly Note If you are copying two originals onto one sheet make sure the originals are loaded as shown Select the link below to select the copy orientation setting that matches how you loaded your original Parent topic Placing Originals on the Product Related references Copying Options Automatic Document Feeder ADF Specifications ...

Page 93: ...93 Related topics Copying Scanning Faxing ...

Page 94: ...otos onto various sizes and types of paper including Epson special papers 1 Place your original document or photo on the scanner glass or place multi page documents in the ADF 2 Load the paper you want to print on 3 Press the home button if necessary 4 Select Copy You see a screen like this 5 To print more than one copy press a number key on the product s control panel or select Copies and use the...

Page 95: ...r select Cancel Parent topic Copying Copying Options Select the copying options you want to use for your copies Note Not all options or settings may be available depending on other copying settings Basic Settings Copying option Available settings Description B W Copies the document in black and white Color Copies the document in color Paper Setting Various sources Select the paper source that you ...

Page 96: ...ded copies When you select 1 2 Sided or 2 1 Sided also select the Advanced tab to select the orientation and binding edge for your originals or copies 2 2 Sided 1 2 Sided 2 1 Sided Advanced settings Copying option Available settings Description Multi Page Single Page Copies each page of the original onto an individual sheet 2 up Copies multiple page documents onto one sheet Scroll down and select ...

Page 97: ...on Original Up Direction Specifies the orientation of your originals Up Direction Left Direction Left Direction Image Quality Various settings Select advanced quality settings such as Saturation and Sharpness Remove Shadow Off Select On to erase the shadows that appear in the center of a document when copying a book or that appear around a document when copying thick paper On Remove Punch Holes Of...

Page 98: ...98 Copying option Available settings Description ID Card Copy Off Select On to copy both sides of an ID card onto one side of a sheet of paper On Parent topic Copying ...

Page 99: ...ndows You can print with your product using any Windows application as described in these sections Note If you are using your Epson product with the Windows 10 S operating system you cannot use the software described in this section You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store S...

Page 100: ...your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 If necessary select your product name as the printer you want to use Note You may also need to select Properties or Preferences to view your print settings You see the Main tab of your printer settings window ...

Page 101: ...nd graphics in black or shades of gray select the Grayscale setting 10 To print on both sides of the paper select the 2 Sided Printing setting and select the options you want 11 To print multiple pages on one sheet of paper or print one image on multiple sheets of paper select one of the settings in the Multi Page menu and select the printing options you want 12 To print multiple copies and arrang...

Page 102: ...ce Paper Cassette 2 Selects the paper in cassette 2 as the paper source Rear Paper Feed Selects the paper in the rear feed slot as the paper source Parent topic Selecting Basic Print Settings Windows Print Quality Options Windows You can select any of the available Quality options to fine tune the quality of your print Some settings may be unavailable depending on the paper type and border setting...

Page 103: ...you are accessing the product over a network 1 Select one of the following options for 2 Sided Printing Auto Long edge binding to print your double sided print job by automatically flipping the paper on the long edge Auto Short edge binding to print your double sided print job by automatically flipping the paper on the short edge Manual Long edge binding to print your double sided print job by pri...

Page 104: ...104 You see this window 3 Select the double sided printing options you want to use 4 Click OK to return to the Main tab ...

Page 105: ...K to return to the Main tab 9 Print a test copy of your double sided document to test the selected settings 10 Follow any instructions displayed on the screen during printing Double sided Printing Options Windows Print Density Adjustments Windows Parent topic Printing with Windows Related tasks Selecting Basic Print Settings Windows Double sided Printing Options Windows You can select any of the a...

Page 106: ...a booklet Parent topic Selecting Double sided Printing Settings Windows Print Density Adjustments Windows You can select any of the available options on the Print Density Adjustment window to adjust the print quality of your double sided print job Print Density Sets the level of ink coverage for double sided printing Increase Ink Drying Time Sets the amount of time required for drying ink after pr...

Page 107: ...ion to size your image to fit the paper you loaded Select the size of your document or photo as the Document Size setting and the size of your paper as the Output Paper setting If you want to center your image on the paper select the Center option Select the Zoom to option to reduce or enlarge your document or photo by a specific percentage Select the percentage in the menu 2 Select one of the fol...

Page 108: ...ttom of your printout Note Click the Settings button to customize the text and location of the header or footer 4 To add a password to your print job select the Confidential Job checkbox then enter a password Confidential jobs are stored in the product s memory without being printed To print the job enter the password for the confidential job on the product s control panel Note Confidential print ...

Page 109: ...or tones Depending on the selected color mode you can also adjust the midtone density using the Gamma setting Fix Photo Improves the color contrast and sharpness of flawed photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an int...

Page 110: ...o increase readability Emphasize Thin Lines Adjusts the weight of printed lines to increase visibility Edge Smoothing Smooths jagged edges in low resolution images such as screen captures or images from the Web Fix Red Eye Reduces or removes red eye in photos Print Text in Black Prints colored text in black For Color Text Prints colored text on a background pattern or underlined For Color Graphs a...

Page 111: ...ettings options to add headers or footers when you print The items are available to print at the top or bottom of your pages in either the left right or center of the page Note These settings are not saved with your document You can select to print the following information User Name Computer Name Date Date Time Document Name Collate Number copy number Note The user name computer name date and tim...

Page 112: ...ws Selecting a Printing Preset Windows For quick access to common groups of print settings you can select a printing preset on the Main or More Options tab Note You can create your own preset by clicking the Add Remove Presets button 1 Click the Main or More Options tab ...

Page 113: ...lace your cursor over one of the Printing Presets to view its list of settings 3 Click on a preset to change its settings or use any of the available options on the screen to control your printing presets 4 To choose a preset for printing select it 5 Click OK ...

Page 114: ...y to all the print jobs you send to your product 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Printer Settings 3 Click the Maintenance tab You see the maintenance options 4 Click the Extended Settings button ...

Page 115: ...ws Extended Settings Windows You can select from these settings on the Extended Settings window Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect may reduce print speed Thick Paper and Envelopes Prevents ink from smearing when y...

Page 116: ...form ICM Color Matching Allows applications to perform ICM color matching Always Use the Driver s Paper Source Setting Prints using the paper source setting in the printer driver rather than the setting in your application Output 1 page documents facedown in 2 Sided mode Outputs single sided pages in a 2 sided print job facedown instead of faceup Output documents for filing Outputs all landscape p...

Page 117: ...vent unauthorized changes 1 Do one of the following Windows 10 Click and select Settings Devices Printers scanners Select your product name and select Manage Printer properties Windows 8 x Navigate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Right click your product and select Printer properties Windows 7 Click and select Devices and Printers Right click you...

Page 118: ... the Optional Settings tab by changing the user or group permissions in the Security tab 3 Click Driver Settings You see this window 4 Select the checkbox for each setting you want to lock To lock all print settings select All Document Settings 5 Under Advanced Settings select the setting option you want to use for each locked setting 6 Click OK Locked Setting Options Parent topic Printing with Wi...

Page 119: ...Delete Lets you add or delete a customized text or image based watermark Settings Lets you select the size position and other watermark settings Header Footer Off Prohibits headers or footers On Allows headers and footers Settings Lets you select the text and position for printing headers and footers Color Color Allows color printing Grayscale Allows printing in black or shades of gray only 2 side...

Page 120: ...ssword contact your administrator for assistance 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click Select Printer Settings and click the Maintenance tab 2 Click the Printer and Option Information button 3 Select the Save Access Control Settings checkbox 4 Click the Settings button 5 Enter your user ...

Page 121: ... you want to change the print settings you use in all your Windows programs you can select new default print settings 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Printer Settings You see the printer settings window 3 Select the print settings you want to use as defaults in all your Wi...

Page 122: ...nting with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Printer Settings You see the printer settings window 3 Click the Maintenance tab You see the ma...

Page 123: ...ware You can change how often the software checks for updates or disable this feature 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Software Update Settings You see this window 3 Do one of the following To change how often the software checks for updates select a setting in the Check ev...

Page 124: ...oftware from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store Selecting Print Settings Windows 10 S Parent topic Printing from a Computer Selecting Print Settings Windows 10 S Select the settings for your print job in your Windows 10 S application 1 Open a photo or document for printing 2 Select the print command in your application Note You may need...

Page 125: ...a window like this 4 Select the type of paper you loaded as the Media setting Note The setting may not exactly match the name of your paper Check the paper type settings list for details 5 Click the Advanced button ...

Page 126: ... you loaded as the Paper Size setting 7 To print multiple copies select or enter the number as the Copy Count setting 8 To print multiple copies of multi page documents in sets select the Collated checkbox 9 Click OK You return to the printing preferences window ...

Page 127: ...127 10 Select the Layout tab 11 Select the orientation of your document as the Orientation setting ...

Page 128: ... s Print window 14 Click OK or Print to start printing Parent topic Printing with the Built in Epson Driver Windows 10 S Printing on a Mac You can print with your product using any Mac printing program as described in these sections Note If you have an Internet connection it is a good idea to check for updates to your product software on Epson s support website Selecting Basic Print Settings Mac S...

Page 129: ...basic settings for the document or photo you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product as the Printer setting 4 If necessary click the arrow next to the Printer s...

Page 130: ...Note The print window may look different depending on the Mac OS version and the application you are using 5 Select the Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing ...

Page 131: ...the image above for the Preview application 8 Select Print Settings from the pop up menu You see these settings 9 Select the Paper Source you wish to print from 10 Select the type of paper you loaded as the Media Type setting Note The setting may not exactly match the name of your paper Check the paper type settings list for details 11 Select the Print Quality setting you want to use 12 Select any...

Page 132: ...rear feed slot as the paper source Parent topic Selecting Basic Print Settings Mac Print Quality Options Mac You can select any of the available Print Quality options to fine tune the quality of your print Some settings may be unavailable depending on the paper type setting you have chosen Draft For draft printing on plain paper Normal For everyday text and image printing Fine For text and graphic...

Page 133: ... do not see these settings in the print window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 1 Select the size of the paper you loaded as the Paper Size setting 2 Select the orientation of your document or photo as shown in the print window Note If you are printing an envelope select the icon Note You can reduce or enlarge the ...

Page 134: ...enu To arrange the print order of the pages select a Layout Direction setting To print borders around each page on the sheet select a line setting from the Border pop up menu To invert or flip the printed image select the Reverse page orientation or Flip horizontally settings Parent topic Printing on a Mac Selecting Double sided Printing Settings Mac You can print on both sides of the paper by sel...

Page 135: ...options 2 Select the type of document you are printing as the Document Type setting The software automatically sets the Adjustments options for that document type 3 If necessary customize the Adjustments settings as instructed on the screen 4 Print a test copy of your double sided document to test the selected settings 5 Follow any instructions displayed on the screen during printing Double sided ...

Page 136: ... short edge of the paper Print Density Sets the level of ink coverage for double sided printing Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double sided printing Parent topic Selecting Double sided Printing Settings Mac Managing Color Mac You can adjust the Color Matching and Color Options setti...

Page 137: ...ting on a Mac Color Matching and Color Options Mac You can select from these settings on the Color Matching and Color Options menus Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management ColorSync Prints using standard color profiles for your product and paper to help match image colors You can customize the conversio...

Page 138: ... sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects Off No Color Adjustment Turns off color management in your printer software so you can manag...

Page 139: ...e settings on the Options or Driver tab Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper Skip Blank Page Ensures that your product does not print pages that contain no text or images Quiet Mode Lessens noise during printing but may decrease print speed Permit temporary black printing Allows you to print using black ink when color ink is expended...

Page 140: ... operating conditions Establish bidirectional communication Allows the product to communicate with the computer Do not change the default setting unless you experience issues when using a shared printing pool Lower Cassette Specifies whether the optional cassette is present Parent topic Selecting Printing Preferences Mac Printing Your Document or Photo Mac Once you have selected your print setting...

Page 141: ...lick the print job and click or Hold To resume a print job click the paused print job and click or Resume To pause printing for all queued print jobs click Pause or Pause Printer To display other printer information click Settings Printer Settings or Supply Levels Parent topic Printing Your Document or Photo Mac Cancelling Printing Using a Product Button If you need to cancel printing in progress ...

Page 142: ...142 3 Select the job you want to cancel and select Cancel Parent topic Printing from a Computer ...

Page 143: ...n 2 Icon Starting a Scan from a Scanning Program Starting a Scan from a Smart Device Entering a User ID and Password for Scanning Parent topic Scanning Starting a Scan Using the Product Control Panel You can scan an image to a variety of destinations using your product s control panel 1 Make sure you installed the product software and connected the product to your computer or network Note Restart ...

Page 144: ...saves your scan file on a USB device inserted in your product s external USB port and lets you select the file format quality and other settings Cloud sends your scanned files to a destination that you have registered with Epson Connect Computer WSD lets you manage network scanning in Windows 10 Windows 8 x Windows 7 or Windows Vista English only To use this feature on Windows 7 or Windows Vista y...

Page 145: ...anning to a Network Folder or FTP Server You can scan an image and save it to a network folder using your product s control panel You can either enter the folder path directly on the product s control panel or select a folder from the Contacts list Note Make sure the date and time are set correctly before using this feature 1 Place your original on the product for scanning Note To scan a double si...

Page 146: ...ike this 5 Do one of the following Select from any displayed frequent contacts Select Keyboard select the Communication Mode field and select Network Folder SMB or FTP Then select the Location field and enter the folder location and press OK Enter other information as necessary ...

Page 147: ...ssistance 11 Press the Save icon Your product scans your original and saves it in the selected location Parent topic Starting a Scan Using the Product Control Panel Related tasks Entering Characters on the LCD Screen Using Presets Related topics Setting Up Contacts Using the Product Control Panel Placing Originals on the Product Scanning to Email You can scan an original and email the scanned file...

Page 148: ... the product for scanning Note To scan a double sided or multi page document place all of the pages in the ADF 2 Press the home button if necessary 3 Select Scan You see a screen like this 4 Select Email You see a screen like this ...

Page 149: ...etting contact your administrator for assistance 11 Press the Send icon Your product scans your original and emails the scanned file Parent topic Starting a Scan Using the Product Control Panel Related tasks Entering Characters on the LCD Screen Configuring Email Server Settings Using Presets Related topics Setting Up Contacts Using the Product Control Panel Placing Originals on the Product Adding...

Page 150: ...Capture Pro Windows other versions Click or Start and select All Programs or Programs Select Epson Software Document Capture Pro You see the Document Capture Pro window 2 If you see a Switch to Simple View button in the upper right corner of the window click it You see a window like this 3 Click the Job Settings button Note If you do not see the button click the symbol in the Job bar ...

Page 151: ...ocument Capture Pro for details 5 To add the scan job to the list of selectable jobs when scanning to Document Capture Pro from the control panel click the Button Assignment icon 6 Select the job that you want to add to the list from the drop down list Note You can assign scan jobs to each available button assignment The order of the assigned scan jobs is also the order in which the scan jobs appe...

Page 152: ...ist 3 To add a scan job click the icon enter a name for the new job select settings as necessary and click OK You can now use the new scan job when you scan with Document Capture Note See the Help information in Document Capture for details 4 To add the scan job to the list of selectable jobs when scanning to Document Capture from the control panel click the icon at the bottom of the window and cl...

Page 153: ...cted to your product 1 Insert a external USB device into the product s USB port 2 Place your original on the product for scanning Note To scan a double sided or multi page document place all of the pages in the ADF 3 Press the home button if necessary 4 Select Scan You see a screen like this 5 Select Memory Device ...

Page 154: ...inistrator for assistance 9 Press the Save icon Your product scans your original and saves the scanned file to a memory device Parent topic Starting a Scan Using the Product Control Panel Related tasks Using Presets Related topics Placing Originals on the Product Scanning to the Cloud You can use the control panel to send your scanned files to a destination that you have registered with Epson Conn...

Page 155: ... the product for scanning Note To scan a double sided or multi page document place all of the pages in the ADF 2 Press the home button if necessary 3 Select Scan You see a screen like this 4 Select Cloud You see a screen like this ...

Page 156: ...ated topics Placing Originals on the Product Scanning Using Web Services for Devices WSD Windows You can scan originals to a computer from the product control panel using WSD Web Services for Devices for network scanning in Windows 10 Windows 8 x Windows 7 or Windows Vista English only Note To use this feature on Windows 7 or Windows Vista you must first set up WSD on the computer See Windows help...

Page 157: ...tting Available options Description Destination menu Keyboard Communication Mode Lets you select Network Folder SMB or FTP Location Lets you enter a folder path in which to save scanned images User Name Lets you enter a user name for the selected folder path Password Lets you enter a password for the selected folder path Connection Mode Lets you select the connection mode Port Number Lets you ente...

Page 158: ...n 2 sided originals placed in the ADF If you select 2 Sided you can also select the Binding Original setting Orientation Original Lets you specify the direction of text on the scanned originals Binding Original Lets you specify which side of the scanned original is bound Scan Area Auto Detect Select to automatically adjust the scan area Various sizes Select the page size for documents Auto Croppin...

Page 159: ...Lets you enter a prefix the date and the time to the file name for your scanned file Note When you turn on password settings you can use the LCD screen keyboard to set the password Parent topic Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings scan and save the scanned image to a file Note If y...

Page 160: ...160 Mac Open the Applications folder open the Epson Software folder and select Epson Scan 2 You see an Epson Scan 2 window like this Parent topic Starting a Scan ...

Page 161: ...not download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store 1 Open your scanning program and select its scanning option See your scanning program help for instructions 2 Select your product Note In certain programs you may need to select your product as the source first If you see a Select Source option c...

Page 162: ...w like this Parent topic Starting a Scan Starting a Scan from a Smart Device You can start a scan from a smart device using the Epson iPrint app You can save the scanned document to your device or a cloud service e mail it or print it ...

Page 163: ... s website 2 Place your original on the product for scanning 3 Open the Epson iPrint app and select your product 4 Select the scan settings and scan your original 5 Save your scanned image to a file or cloud location Parent topic Starting a Scan Related tasks Using the Epson iPrint Mobile App Using Epson Remote Print Using Epson Scan to Cloud Using Epson Email Print Related topics Placing Original...

Page 164: ...ocument Capture Pro in Simple View Scanning with Document Capture Pro in Standard View Scanning with Document Capture Mac Parent topic Scanning Related tasks Adding and Assigning Scan Jobs with Document Capture Pro Windows Adding and Assigning Scan Jobs with Document Capture Mac Related topics Placing Originals on the Product Setting the Operation Mode on the Product Control Panel Before scanning ...

Page 165: ...th Document Capture Pro in Simple View You can use Document Capture Pro in Simple View to quickly select options and scan Note The settings may vary depending on the software version you are using See the help information in Document Capture Pro for details 1 Load your original in the product 2 Do one of the following to start Document Capture Pro Windows 10 Click and select Epson Software Documen...

Page 166: ...ew button in the upper right corner of the window click it You see a window like this 4 Click Select Scanner and select your scanner from the scanner list if necessary 5 If you want to use a scan job click one of the job icons in the Job section of the window to complete and send your scan with one click Note If you do not see any icons click the symbol in the Job bar ...

Page 167: ... see the Scan Settings button click the symbol in the Scan and bar 7 Click one of the destination icons in the Scan and section of the window Your product starts scanning and you see the settings window 8 Select any destination settings as necessary and click OK Note See the help information in Document Capture Pro for details 9 Confirm your settings and click OK or Close Parent topic Scanning wit...

Page 168: ...Do one of the following to start Document Capture Pro Windows 10 Click and select Epson Software Document Capture Pro Windows 8 x Navigate to the Apps screen and select Document Capture Pro Windows other versions Click or Start and select All Programs or Programs Select Epson Software Document Capture Pro You see the Document Capture Pro window You may see a screen asking you to select your scanne...

Page 169: ... Scan Setting Name list or select Scan Scan Settings from the menu bar You see a window like this 5 Select any displayed settings you want to use and click OK Note See the help information in Document Capture Pro for details 6 Click Scan ...

Page 170: ...dd Page s icon and follow the instructions on the screen 8 Check the scanned images and edit them as necessary Note See the help information in Document Capture Pro for details 9 Click one of the Destination icons to choose where to send your scanned files If you cannot see all of the icons below click the arrows next to the icons 10 Depending on the destination you chose click OK or Send to compl...

Page 171: ...e the scanned file settings as necessary Note The settings may vary depending on the software version you are using See the Help information in Document Capture for details 1 Load your original in the product 2 Open the Applications folder open the Epson Software folder and select Document Capture You see a window like this Note You may need to select your scanner from the scanner list 3 Click the...

Page 172: ...s 4 Select any displayed scan settings you want to use Note See the Help information in Document Capture for details 5 If you want to select detailed scan settings close the Scan Settings window open the Scan menu at the top of the Mac desktop and select Displays the EPSON Scan Setup Screen 6 Click the Scan icon and select any detailed scan settings you want to use from the Epson Scan 2 window 7 C...

Page 173: ...tured images click the icon select Acquire from Scanner and repeat the previous steps 9 Check the scanned images and edit them as necessary 10 Click one of the Destination icons to choose where to send your scanned files If you cannot see all of the icons below click the arrow next to the icons 11 Depending on the destination you chose click OK or Send to complete the operation Parent topic Scanni...

Page 174: ...rogram You can select settings preview and change the scanned file settings as necessary Note If you are using your Epson product with the Windows 10 S operating system you cannot use the software described in this section You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store 1 Start Eps...

Page 175: ... 2 Select the Document Source setting that matches where you placed your original or select Auto Detect to have Epson Scan 2 automatically detect the source 3 Select the Scanning Side setting if you are scanning from the ADF ...

Page 176: ...can 2 window 8 Reinsert your original into the ADF if necessary 9 Click the Advanced Settings tab and select any settings that you want to use 10 Select the format in which you want to save your scanned file as the Image Format setting If necessary select Options and select any desired format options 11 Enter the file name for your scanned file in the File Name field If necessary select Settings t...

Page 177: ...roduct for scanning Parent topic Scanning in Epson Scan 2 Additional Scanning Settings Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab Not all adjustment settings may be available depending on other settings you have chosen After Scanning Option When scanning multi page originals lets you add additional pages or add and edit the pages in a ...

Page 178: ...nning settings on the Epson Scan 2 Advanced Settings tab Not all adjustment settings may be available depending on other settings you have chosen Remove Background Removes the background of the originals Text Enhancement Sharpens the appearance of letters in text documents Auto Area Segmentation Makes black and white images clearer and text recognition more accurate by separating the text from the...

Page 179: ...pson Scan 2 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 You can scan a document and save the text in a searchable PDF In a searchable PDF text is recognized using Optical Character Recognition OCR and then embedded in the scanned original Note The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Her...

Page 180: ...he PDF or protect printing or editing properties 12 Click OK 13 Confirm the File Name setting and select a Folder setting for your document 14 Click Scan The scanned image is saved as a searchable PDF Parent topic Scanning in Epson Scan 2 Image Format Options You can select different image formats and related options For details on available options click the icon on the Epson Scan 2 Image Format ...

Page 181: ...mat that is readable by Windows and Mac systems using Adobe Reader Acrobat or other programs You can save multi page documents in one PDF file Recognized text in the scanned document can be searched Parent topic Scanning in Epson Scan 2 Scan Resolution Guidelines The Resolution setting measured in dpi dots per inch controls the amount of detail captured in your scans Increasing the resolution rais...

Page 182: ...an projects Scanning to a SharePoint Server or Cloud Service Windows Scanning to a SharePoint Server or Cloud Service Mac Scanning Multi Page Originals as Separate Files Windows Parent topic Scanning Scanning to a SharePoint Server or Cloud Service Windows You can use Document Capture Pro Windows to upload scanned images to a SharePoint server or a cloud service Note The settings may vary dependin...

Page 183: ...183 You see a window like this 4 Click the Scan Settings button Note If you do not see any icons click the symbol in the Job bar ...

Page 184: ...rts scanning and you see the settings window Note If you cannot see all of the icons the service software may not be installed or the service may not be available on your platform 7 Enter any required information to set up the destination You may need to log in to your cloud service to authenticate the connection and allow Document Capture Pro to access the cloud service If you have previously cre...

Page 185: ...or Cloud Service Mac You can use Document Capture to upload scanned images to a SharePoint server or a cloud service 1 Open the Applications folder open the Epson Software folder and select Document Capture You see a window like this Note You may need to select your scanner from the scanner list 2 Click the Scan icon 3 Select any displayed scan settings you want to use Note See the Help informatio...

Page 186: ...ice Parent topic Scanning Special Projects Scanning Multi Page Originals as Separate Files Windows You can use Document Capture Pro Windows to scan multi page originals as separate scanned files You indicate how the separate files are created by defining a maximum page count per file or by inserting blank pages barcodes or characters that can be detected by the software as separation markers Note ...

Page 187: ...187 You see a window like this ...

Page 188: ... to use and click OK Note See the help information in Document Capture Pro for details 6 Click one of the destination icons except Print in the Scan and section of the window Your product starts scanning and you see the settings window 7 Select the Apply job separation checkbox 8 Click Separation Settings ...

Page 189: ... See the help information in Document Capture Pro for details 10 If necessary select Create Folder and select a folder name 11 Select any other folder naming settings you want and click OK then click OK again Your originals are saved into separate files and folders as specified Parent topic Scanning Special Projects ...

Page 190: ...f your network settings and fax data Connecting a Telephone or Answering Machine Setting Up Fax Features Setting Up Contacts and Contact Groups Sending Faxes Receiving Faxes Checking Fax Status Printing Fax Reports Connecting a Telephone or Answering Machine You must connect your product to a telephone wall jack to send or receive faxes If you want to use the same telephone line to receive calls y...

Page 191: ...our product Note If you have a DSL or ISDN connection you must connect the appropriate DSL filter or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product Contact your DSL or ISDN provider for the necessary equipment ...

Page 192: ...a telephone or answering machine to your product using a second phone cable remove the cap from the EXT port on your product 3 Connect a second phone cable to your telephone or answering machine and to the EXT port on your product ...

Page 193: ...nt to use Note If you leave your product unplugged for a long period of time you may need to reset the date and time settings for faxes Setting Up Basic Fax Features Selecting Advanced Fax Settings Setting Up the Fax Utility Windows Setting Up Fax Features Using the Fax Utility Mac Parent topic Faxing Setting Up Basic Fax Features See these sections to select the basic settings you need to use the...

Page 194: ...Setting screen do one of the following If you have subscribed to a distinctive ring service from your telephone company select Proceed Select the ring pattern to be used for incoming faxes If you do not have a distinctive ring service select Skip Note Distinctive ring services allows you to have several phone numbers on one phone line Each number is assigned a different ring pattern You can use on...

Page 195: ...the fax connection and print a report of the check result If there are any errors reported try the solutions on the report and run the check again If the Select Line Type screen appears select the correct line type If the Select Dial Tone Detection screen appears select Disable However disabling the dial tone detection function may drop the first digit of a fax number and send the fax to the wrong...

Page 196: ...tasks Entering Characters on the LCD Screen Setting the Number of Rings to Answer If you connect an external answering machine and select to receive faxes automatically make sure the Rings to Answer setting is correct The number of rings should be higher than the number of rings your answering machine is set to for answering a call 1 Press the home button if necessary 2 Select Settings General Set...

Page 197: ...very call faster than the product but the product can detect fax tones and start receiving faxes If you answer the phone and hear a fax tone check that the product has started receiving the fax then hang up the phone Parent topic Setting Up Basic Fax Features Selecting Advanced Fax Settings You can select a variety of advanced fax settings 1 Press the home button if necessary 2 Select Settings Gen...

Page 198: ...tab in the main Fax screen 4 Select the group of settings you want to change Send Settings Fax Receive Settings Fax Report Settings Fax Basic Settings Fax Security Settings Fax Parent topic Setting Up Fax Features Send Settings Fax Select the send options you want to use for outgoing faxes Setting Options Description Batch Send Off Sorts outgoing faxes by recipient in the product s memory and then...

Page 199: ...rts received faxes to PDFs and saves them on an external memory device connected to the printer Forward Forwards received faxes to another fax machine or converts them to PDFs and forwards them to a shared folder on a network or an email address Forwarded faxes are deleted from the printer Email Notifications Sends an email notification after a fax is received printed saved or forwarded Conditiona...

Page 200: ...ize on multiple sheets if necessary Auto Rotation On If you have loaded A5 size paper select On to rotate landscape oriented incoming faxes so that they print correctly on the paper Off Add Reception Information On Select On to include the date time the sender s information and a page number in the header of your incoming faxes Off 2 Sided On Select On to print incoming faxes double sided You can ...

Page 201: ...rror occurs Print Prints a report after forwarding a received document Do Not Print Does not print a report after forwarding a received document Back Up Error Report On Select On to print a report when a backup error for sending faxes occurs Off Fax Log Auto Print Off Does not print a fax log On Every 30 Prints a fax log after every 30 fax jobs are completed On Time Prints a fax log at a specified...

Page 202: ...on Fax Speed Fast 33 600bps Sets the speed at which you send and receive faxes Medium 14 400bps Slow 9 600bps ECM On Turns on Error Correction Mode ECM to automatically correct errors in sent or received fax data Off Turns off Error Correction Mode ECM color faxes cannot be sent or received Dial Tone Detection On Automatically dials the number you enter for faxing when the product detects a dial t...

Page 203: ... to the same line and assign different ring patterns to each If you use this service select the number of rings for your fax number so your product can receive faxes on the correct number of rings Select All for phones lines that do not use this service Single Double Triple Double Triple Rings to Answer 1 to 9 Sets the number of rings before your product receives a fax If Receive Mode is set to Au...

Page 204: ...dress List Off Selects whether or not to display a recipient confirmation screen before a fax is sent On Backup Data Auto Clear Off Automatically erases sent or received fax data from your product s memory On Clear Backup Data Deletes all sent or received fax data remaining in your product s memory run this function if you are giving away or disposing of your product Parent topic Selecting Advance...

Page 205: ...ows 8 x Navigate to the Apps screen Windows other versions Click or Start Programs or All Programs EPSON Software 2 Select FAX Utility The first time you use the FAX Utility you see this introduction window 3 Read about the FAX Utility and click Close at the bottom of the window ...

Page 206: ...ansfer your product s fax settings to the FAX Utility Note For detailed information click Help or Open Online Help Parent topic Setting Up Fax Features Setting Up Fax Features Using the Fax Utility Mac You can set up your fax header and select your fax settings using the FAX Utility for Mac ...

Page 207: ...rompts that appear on the screen to enter your fax header information and select your fax settings Note For detailed information select the FAX Utility icon Parent topic Setting Up Fax Features Setting Up Contacts and Contact Groups You can set up a list of contacts and their fax numbers so you can quickly select them for faxing You can also set up contact groups to send a fax message to multiple ...

Page 208: ...ing or Deleting a Contact Creating a Contact Group Editing or Deleting a Contact Group Parent topic Setting Up Contacts and Contact Groups Creating a Contact You can create a list of contacts to save frequently used fax numbers Note You can create up to 200 contacts and contact groups combined 1 Press the home button if necessary 2 Select Fax You see a screen like this 3 Select Contacts ...

Page 209: ...he icon 5 Select Add Contact You see a screen like this 6 Select the registry number you want to use for the contact you are adding 7 Select the Name field use the displayed keyboard to enter the contact name up to 30 characters and select OK ...

Page 210: ...inning of the fax number If the access code has been set up in the Line Type setting enter the pound sign instead of the code 10 If you are sending a fax to a confidential box or relay box enter a sub address and password in the Subaddress SUB SEP and Password SID PWD fields 11 Select any additional settings as necessary 12 Select OK to save the entry Parent topic Setting Up Contacts Using the Pro...

Page 211: ... select Edit select the item you want to change enter the correct information and select OK When you are finished editing select OK Parent topic Setting Up Contacts Using the Product Control Panel Creating a Contact Group You can create a group of contacts so that you can easily send faxes to multiple recipients Note You can create up to 200 contacts and contact groups combined You must create a c...

Page 212: ... Select the icon 5 Select Add Group You see a screen like this 6 Select the registry number you want to use for the group you are adding 7 Select the Group Name field use the displayed keyboard to enter the group name up to 30 characters and select OK ...

Page 213: ... to each selected contact 11 Select Close when complete 12 Select Assign to Frequent Use to list the group on the Recipient tab 13 Select OK to save the group Parent topic Setting Up Contacts Using the Product Control Panel Editing or Deleting a Contact Group You can edit an existing contact group to add or delete entries You can also delete the entire contact group 1 Press the home button if nece...

Page 214: ...c Setting Up Contacts Using the Product Control Panel Importing Contacts Using the Fax Utility Windows You can edit contacts stored in your product and import contacts from your Windows Address Book to the PC FAX Phone Book in the FAX Utility for Windows 1 Do one of the following Windows 10 Click and select EPSON Software Windows 8 x Navigate to the Apps screen Windows other versions Click or Star...

Page 215: ...215 The first time you use the FAX Utility you see this introduction window 3 Read about the FAX Utility and click Close at the bottom of the window ...

Page 216: ...ontacts 5 Do one of the following To edit a contact select it in the list and click the icon To delete a contact select it in the list and click the icon 6 To import fax numbers from your Windows Address Book into the FAX Utility PC FAX Phone Book select Edit PC FAX Phone Book ...

Page 217: ...up your speed dial and group dial lists using the FAX Utility The utility also lets you import fax numbers from the MacAddress Book and back up fax numbers to your product s memory Note You can create up to 60 speed dial and group dial entries combined 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select the FAX option for your product a...

Page 218: ...218 You see this window 3 Select your FAX product in the Printer list 4 Select Speed Dial Group Dial List You see this window ...

Page 219: ...MacAddress book click the icon 9 When you are finished click the icon to save the entries to your product s memory Parent topic Setting Up Contacts and Contact Groups Sending Faxes See these sections to send faxes using your product Sending Faxes from the Product Control Panel Sending Faxes Using the Fax Utility Windows Sending Faxes Using the Fax Utility Mac Parent topic Faxing Sending Faxes from...

Page 220: ...ing 2 Press the home button if necessary 3 Select Fax You see a screen like this Note To fax a double sided document place your document in the ADF and turn on the ADF 2 Sided setting You cannot fax double sided documents in color 4 Do one of the following to select fax recipients Manually enter a fax number Select Keypad and enter a fax number Select OK when done To add another fax number repeat ...

Page 221: ... your fax in black and white on the LCD press the icon If the preview looks incorrect select Retry reposition the document or change the fax settings and repeat this step You cannot send the fax in color after previewing it Note If you do not touch the preview screen for 20 seconds your product sends the fax automatically You cannot preview images when the Direct Send setting is turned on 7 If you...

Page 222: ...t Specifies the document type of your originals and adjusts the quality of your copies Text Image Photo Color Mode B W Select whether to scan images in black and white or color Color Resolution Standard Adjusts the scan resolution and print quality of outgoing faxes Fine Super Fine Ultra Fine Density Varying levels Lets you select from various density levels Remove Background Auto Automatically re...

Page 223: ...the ADF On Direct Send Off Select On to send black and white faxes to a single recipient as soon as the connection is made without saving the scanned image to memory You cannot use this setting when sending a color fax or sending a fax to multiple recipients On Priority Send Off Select On to send the current fax before other faxes waiting to be sent On Send Fax Later Off Select On to send the curr...

Page 224: ...You can send a fax at a time of your choice Note Make sure the product s date and time settings are correct You can only send faxes in black and white when you use this option 1 Place your original on the product for faxing 2 Press the home button if necessary 3 Select Fax You see a screen like this 4 Enter a fax number or select a number from the Contacts or Recent lists 5 Select Fax Settings 6 S...

Page 225: ...l Sending a Fax on Demand You can store up to 10 scanned documents up to 100 black and white pages and have them sent automatically when another fax machine requests them Other fax users can receive the document by calling your fax number and using the polling receive function on their fax machines Note If you try to store more than 10 jobs or 100 pages they overwrite previously stored documents B...

Page 226: ...utton Parent topic Sending Faxes from the Product Control Panel Sending a Stored Fax You can store up to 10 scanned documents up to 100 black and white pages and send them whenever necessary Note If you try to store more than 10 jobs or 100 pages they overwrite previously stored documents Be sure to check how many fax jobs are stored before storing additional jobs by running a Fax Report 1 Place y...

Page 227: ...ng Fax Reports Dialing Fax Numbers from a Connected Telephone If you connected a telephone to the EXT port on your product you can send a fax by dialing the fax number from the connected telephone If the recipient s phone number and fax number are the same you can speak to the recipient before sending the fax 1 Place your original on the product for faxing 2 Press the home button if necessary 3 Di...

Page 228: ...nding the fax Note If your recipient s fax machine does not print in color your fax is automatically sent in black and white 7 Hang up the telephone Parent topic Sending Faxes from the Product Control Panel Sending Faxes Using the Fax Utility Windows You can send a fax from a printing program in Windows You can fax up to 100 pages at a time including a cover sheet 1 Open the file you want to fax a...

Page 229: ... or Character Density settings click the Preferences or Properties button Note If you see a Setup Printer or Options button click it Then click Preferences or Properties on the next screen For more information about selecting fax print settings click Help 4 Select the Page Range as necessary Leave the Number of copies set to 1 5 Click Print or OK ...

Page 230: ...230 If you re faxing for the first time you see a window like this one 6 Enter your sender information so that recipients can identify the origin of the fax Then click OK to save the sender information ...

Page 231: ...ng the Epson FAX Utility click Help 8 Select a cover sheet and enter a subject and message then click Next 9 Click Send to transmit your fax Parent topic Sending Faxes Sending Faxes Using the Fax Utility Mac You can send a fax from a Mac printing program using the FAX Utility You can fax up to 100 pages at a time including a cover sheet 1 Open the file you want to fax ...

Page 232: ...your application s help utility for details 3 Select your product FAX option as the Printer setting 4 If necessary click the arrow next to the Printer setting or the Show Details button to expand the print window 5 Select the number of pages you are faxing as the Pages setting Note Leave the Copies setting set to 1 6 Select Recipient Settings from the pop up menu ...

Page 233: ...following to choose your recipient Select a name or group from the Recipient List Enter a name company and fax number and click the button Click the icon and select a recipient from your address book 8 Select Fax Settings from the pop up menu ...

Page 234: ... your product Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Forwarding Received Faxes Receiving a Fax by Polling Saving Faxes to an External USB Device Saving and Viewing Received Faxes Selecting Received Fax Options Using the Fax Utility Windows Parent topic Faxing Fax Reception Your product will automatically receive and print faxes when you set the Receive Mode to Auto ...

Page 235: ...General Settings Fax Settings Basic Settings Receive Mode If an answering machine is connected make sure the product s Rings to Answer setting is set higher than the number of rings your answering machine is set to answer a call For example if the answering machine is set to pick up on the fourth ring set the product to pick up on the fifth ring or later Parent topic Receiving Faxes Related refere...

Page 236: ... necessary 2 Select Settings General Settings Fax Settings Receive Settings Save Forward Settings Unconditional Save Forward Forward 3 Select Yes Note If you want to print the fax automatically before forwarding it select Yes and Print 4 Select Add Entry select the forwarding destination from the contacts list and select Close 5 Confirm the displayed forwarding destinations and select Close 6 Unde...

Page 237: ...c Receiving Faxes Saving Faxes to an External USB Device You can save incoming faxes to an external USB device connected to your product 1 Insert an external USB device into the product s USB port 2 Press the home button if necessary 3 Select Settings General Settings Fax Settings Receive Settings Save Forward Settings Unconditional Save Forward 4 Select Save to Memory Device 5 Select Yes to save ...

Page 238: ...ce 1 Press the home button if necessary 2 Select Settings General Settings Fax Settings 3 To save received faxes select Receive Settings Save Forward Settings Unconditional Save Forward 4 Select Save to Inbox to turn on the setting 5 Press the home button again 6 Select Fax Box You see a screen like this 7 Do one of the following to view stored faxes Select Inbox Confidential to view received faxe...

Page 239: ...ns Note Delete faxes after you print or view them to free up the product s memory When the memory is full you can only forward or print incoming faxes Parent topic Receiving Faxes Selecting Received Fax Options Using the Fax Utility Windows You can select options for use with received faxes using the FAX Utility for Windows 1 Do one of the following Windows 10 Click and select EPSON Software Windo...

Page 240: ...240 The first time you use the FAX Utility you see this introduction window 3 Read about the FAX Utility and click Close at the bottom of the window ...

Page 241: ...received faxes on this computer 5 Select the destination folder and other options and click OK You return to the FAX Utility window 6 To receive notifications when received faxes arrive in the selected destination folder on your computer select Notify me if new faxes exist in forwarding folders ...

Page 242: ...utton if necessary 2 Select Fax You see a screen like this 3 Select the icon 4 To check the history of faxes that have been sent or received select Transmission Log and select the job you want to check Note If you see a numbered icon above the icon on your product s LCD screen or the Received Fax light is flashing received faxes have been temporarily saved to the product s memory 5 To check the st...

Page 243: ...on if necessary 2 Select Fax You see a screen like this 3 Press the icon 4 Select Fax Report 5 Select the fax report you want to print Fax Report Options Parent topic Faxing Fax Report Options Select the fax report or list you want to print Last Transmission Print a report on the fax that was previously sent or received through polling Fax Log Print a report on recent fax transmissions ...

Page 244: ... s memory Fax Settings List Print a list of the current fax communication settings Conditional Save Forward List Print a list of the current conditional save forward settings Protocol Trace Print a detailed report for the previously sent or received fax Parent topic Printing Fax Reports ...

Page 245: ... the product USB Device File Specifications Parent topic Using External USB Devices with Your Product USB Device File Specifications You can use USB devices with your product containing files that meet these specifications File format JPEG with the DCF Design Rule for Camera File system version 1 0 or 2 0 standard TIFF 6 0 compliant uncompressed images RGB full color or binary not CCITT encoded Im...

Page 246: ...from the flash drive 2 Pull the USB device or cable out of the USB port on the front of the product Parent topic Using External USB Devices with Your Product Viewing and Printing from the LCD Screen See these sections to view and print photos or other files displayed on your product s LCD screen Printing JPEG Photos Printing TIFF Files Print Setting Options Device Mode Parent topic Using External ...

Page 247: ...nt then press the left or right arrow buttons to scroll through and select additional photos Or you can select Tile View to select additional photos In Tile View select the thumbnail images of the photos you want to print To select all photos select the icon and select Select All Images Select Yes 4 Select Proceed to Print You see a screen like this ...

Page 248: ... can select and print TIFF files from a USB flash drive 1 Press the home button if necessary 2 Select Memory Device TIFF You see a list of the available files 3 Select the file you want to print You see information about the file 4 Do the following as necessary To change the print settings select Basic Settings or Advanced and select the necessary settings To print more than one copy select Copies...

Page 249: ...ailable options Description Layout 1 Up Leaves a small margin around the image 20 up Prints 20 images on one page Index Prints thumbnail images with file information Fit Frame On Automatically crops the photo to fit into the selected photo layout Off Turns off automatic cropping Quality Standard Provides good quality for most prints Best Provides the highest quality for special prints Date Various...

Page 250: ... from the LCD Screen Transferring Files on a USB Device You can transfer files to and from a USB device inserted into the USB port on the front of your product Setting Up File Sharing for File Transfers from Your Computer Transferring Files from a USB Device to Your Computer Parent topic Using External USB Devices with Your Product Setting Up File Sharing for File Transfers from Your Computer Befo...

Page 251: ... you are printing from the device 1 Make sure your product is connected to a computer 2 Insert a USB device or its USB cable into the USB port on the front of your product 3 Do one of the following to access your USB device files from your computer Windows Open the My Computer Computer This PC or Windows Explorer utility then select the removable disk icon Mac with a USB connection Look for the re...

Page 252: ...d folder on your computer or on your USB device Note Your product s LCD screen does not update to display new information about your USB device after you copy files to it or delete files from it Remove and insert the USB device to update the information Parent topic Transferring Files on a USB Device ...

Page 253: ...Installing Ink Packs Printing with Black Ink and Expended Color Ink Packs Conserving Low Black Ink with Windows Maintenance Box Replacement Check Ink and Maintenance Box Status Your product and its software will let you know when ink is low or expended or when the maintenance box needs to be replaced Checking Ink Status on the LCD Screen Checking Ink and Maintenance Box Status Windows Checking Ink...

Page 254: ...elated concepts Maintenance Box Replacement Related tasks Removing and Installing Ink Packs Checking Ink and Maintenance Box Status Windows A low ink reminder appears if you try to print when ink is low You can also check your ink or maintenance box status at any time using a utility on your Windows computer 1 To check your status access the Windows Desktop and double click the icon for your produ...

Page 255: ...en Note If any of the ink packs installed in the product is broken incompatible with the product model or improperly installed Epson Status Monitor will not display an accurate ink status 3 To disable promotional offers right click the product icon in the Windows taskbar and select Monitoring Preferences ...

Page 256: ...Parent topic Check Ink and Maintenance Box Status Related concepts Maintenance Box Replacement Related tasks Removing and Installing Ink Packs Checking Ink and Maintenance Box Status Mac You can check the status of your ink and maintenance box using a utility on your Mac ...

Page 257: ...tor You see this window 3 Do the following as necessary You can update the ink and maintenance box status by clicking Update Replace or reinstall the maintenance box or an ink pack as indicated on the screen Note If an ink pack installed in the product is broken incompatible with the product model or improperly installed Epson Status Monitor will not display an accurate ink status Parent topic Che...

Page 258: ...ther printers such as Epson EcoTank cartridge free printers The included initial ink packs are designed for reliable printer setup and cannot be used as replacement ink packs or resold After setup the remaining ink is available for printing Yields are based on ISO 24711 in default mode printing continuously Yields vary due to print images settings and temperatures Printing infrequently or primaril...

Page 259: ...Installing Ink Packs Make sure you have your replacement ink packs handy before you begin You must install new ink packs immediately after removing the old ones 1 If an ink pack is low or expended you see a message on your product s LCD screen and on your computer screen Note which ink packs need to be replaced 2 Unlock and open the front cover ...

Page 260: ...arning If ink gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water Seek medical advice if problems persist If ink gets into your mouth spit it out and see a doctor right away Keep ink packs out of the reach of children 5 Shake the new ink pack 10 times and remove it from the packaging Caution Do not touch the green chip on the ink pa...

Page 261: ... the ink pack tray into the product until it clicks Note If you cannot insert the tray all the way make sure you are inserting the correct color ink pack and that the top of the ink pack is level with the top of the tray The ink packs can only be inserted into the proper location 8 Repeat these steps for each ink pack you want to install ...

Page 262: ...ed color ink pack as soon as possible for future printing Note You cannot print with expended color ink using your product s control panel Printing with Expended Color Ink Packs Windows Printing with Expended Color Ink Packs Mac Parent topic Replacing Ink Supply Units Ink Packs and Maintenance Boxes Printing with Expended Color Ink Packs Windows If you see a message during printing telling you tha...

Page 263: ...ck Ink and Expended Color Ink Packs Related tasks Selecting Basic Print Settings Windows Printing with Expended Color Ink Packs Mac If printing stops you can cancel your print job and select settings to temporarily print with only black ink on plain paper or on an envelope 1 Click the printer icon in the Dock 2 If you see a message telling you that you can temporarily print with only black ink cli...

Page 264: ...product 10 Access the print settings in your print application 11 Select Print Settings from the pop up menu 12 Select Plain Paper Bright White Paper or Envelope as the paper type setting 13 Select the Grayscale option 14 Click Print to print your document Parent topic Printing with Black Ink and Expended Color Ink Packs Related tasks Selecting Basic Print Settings Mac ...

Page 265: ...s surplus ink that gets flushed from the system during print head cleaning When you see a message on the LCD screen follow the on screen instructions to replace the maintenance box Note the following precautions when replacing the maintenance box Do not remove the maintenance box or its cover except when replacing the maintenance box Do not touch the green chip on the side of the maintenance box D...

Page 266: ...266 Parent topic Replacing Ink Supply Units Ink Packs and Maintenance Boxes Related references Ink Supply Unit Ink Pack Part Numbers ...

Page 267: ...ht or you see dark or light bands across them you may need to clean the print head nozzles Cleaning uses ink so clean the nozzles only if print quality declines You can check for clogged nozzles before you clean them so you don t clean them unnecessarily Note You cannot clean the print head if ink is expended and may not be able to clean it when ink is low You must replace the ink pack first Print...

Page 268: ...duct Control Panel You can check the print head nozzles using the control panel on your product 1 Make sure there are no errors on the LCD screen 2 Load a few sheets of plain paper in the product 3 Press the home button if necessary 4 Select Settings Maintenance Print Head Nozzle Check You see a screen like this 5 Select Start The nozzle pattern prints ...

Page 269: ...rocess as necessary Caution Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print If you don t see any improvement after cleaning the print head up to 4 times wait at least 6 hours without printing Then try cleaning the print head again If quality still does not improve contact Epson Parent topic Print Head Nozzle Check Related concepts Print He...

Page 270: ... 3 Do one of the following Windows Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click Mac In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 4 Select Nozz...

Page 271: ...print If there are gaps or the pattern is faint clean the print head If you don t see any improvement after cleaning the print head up to 4 times wait at least 6 hours without printing Then try cleaning the print head again If quality still does not improve contact Epson Parent topic Print Head Nozzle Check Related concepts Print Head Cleaning Related tasks Checking the Nozzles Using the Product C...

Page 272: ... Control Panel Cleaning the Print Head Using a Computer Utility Parent topic Print Head Maintenance Related tasks Removing and Installing Ink Packs Removing and Installing Ink Packs Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product 1 Make sure there are no errors on the LCD screen 2 Load a few sheets of plain paper in the p...

Page 273: ... there are gaps in the lines Print head is clean Print head needs cleaning If you don t see any improvement after cleaning the print head up to 4 times wait at least 6 hours without printing Then try cleaning the print head again If quality still does not improve contact Epson Parent topic Print Head Cleaning Related tasks Removing and Installing Ink Packs Loading Paper in the Cassette Cleaning th...

Page 274: ...ct System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 4 Select Head Cleaning You see a window like this 5 Click Start to begin the cleaning cycle The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished Caution Never turn off the product or o...

Page 275: ...ement after cleaning the print head up to 4 times wait at least 6 hours without printing Then try cleaning the print head again If quality still does not improve contact Epson Parent topic Print Head Cleaning Related tasks Removing and Installing Ink Packs Loading Paper in the Cassette Cleaning the Print Head Using the Product Control Panel Print Head Alignment If your printouts become grainy or b...

Page 276: ... home button if necessary 4 Select Settings Maintenance Print Head Alignment 5 Select one of the following options Ruled Line Alignment if your printout is blurry Horizontal Alignment if your printout contains horizontal banding 6 Follow the on screen instructions to print an alignment sheet Note Do not cancel printing while you are printing head alignment patterns 7 Check the printed patterns on ...

Page 277: ... representing the pattern with the least amount of separation or overlap 8 Select Done Parent topic Print Head Alignment Related tasks Removing and Installing Ink Packs Loading Paper in the Cassette Cleaning the Paper Guide If you see ink on the back of a printout you can clean the paper guide rollers to remove any excess ink ...

Page 278: ...elect Settings Maintenance Paper Guide Cleaning 4 Select the paper source you want to clean 5 Follow the on screen instructions to clean the paper guide 6 Repeat these steps as necessary until the paper comes out clean Note If the paper is still smeared or scuffed repeat these steps to clean the other paper sources Parent topic Adjusting Print Quality Related tasks Removing and Installing Ink Pack...

Page 279: ... thinner to clean the product or you may damage it Do not use oil or other lubricants inside the product or let water get inside it Close the rear paper feed slot when you are not using it to keep out dust 1 Turn off the product 2 Wait for the power light to turn off then unplug the power cable 3 Disconnect any connected cables 4 Remove all the paper from the product 5 Clean the outer case and con...

Page 280: ...e cloth microfiber is recommended moistened with a little glass cleaner Caution Do not spray glass cleaner directly on the glass and do not press the glass surface with any force Note If lines appear on the printout or in scanned images carefully clean the scanner glass on the left ...

Page 281: ...281 8 Open the ADF cover 9 Use a soft dry lint free cloth microfiber is recommended to clean the rollers and the interior of the ADF Parent topic Cleaning and Transporting Your Product ...

Page 282: ...y leak Leave the ink packs installed Removing the packs can dry out the print head and may prevent the product from printing Note Before storing your product for a long period replace low expended or expired ink to help prevent the print head from drying out Store your product in a cool dry place 1 Turn off the product 2 Wait for the power light to turn off then unplug the power cable 3 Disconnect...

Page 283: ...283 7 Secure the print head to the case with tape as shown Caution Do not touch the translucent film inside the product otherwise you may damage your product 8 Lower the scanner unit ...

Page 284: ...284 9 Uninstall the optional paper cassette if necessary ...

Page 285: ...cking materials if possible or use equivalent materials with cushioning around the product Keep the product level during transportation If print quality has declined when you print again clean and align the print head Make sure you remove the tape securing the print head before using the printer Parent topic Cleaning and Transporting Your Product ...

Page 286: ...286 Related concepts Print Head Cleaning Print Head Alignment ...

Page 287: ...ving Scanned Image Quality Problems Solving Faxing Problems Solving USB Device Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically it s a good idea to check Epson s support website for free updates to your product software Visit epson com support U S epson ca support Canada or epson com jm support Caribbean and select your product Note Epson period...

Page 288: ...pdate option for Epson Software and selecting Update Parent topic Solving Problems Product Status Messages You can often diagnose problems with your product by checking the messages and status icons on its LCD screen You can also check for errors by pressing the Job Status button and selecting Printer Status Note If the LCD screen is dark press the screen to wake the product from sleep mode LCD sc...

Page 289: ...t to Off Some features may not be available For details see your documentation AirPrint is not available when the Paper Setup Auto Display setting is turned off Change the Paper Setup Auto Display setting to On No dial tone detected Make sure the phone cable is connected correctly and the phone line works If you connected the product to a PBX Private Branch Exchange phone line or Terminal Adapter ...

Page 290: ...rrectly in the Ports tab Select the USBXXX setting for a USB connection or EpsonNet Print Port for a network connection Recovery mode Contact your product administrator Parent topic Solving Problems Related references Paper Jams Inside the Product Where to Get Help Paper Source Settings Options Related tasks Connecting a Telephone or Answering Machine Removing and Installing Ink Packs Related topi...

Page 291: ...duct administrator 107 User authentication failed and the job has been canceled Make sure the user name and password are correct If you still cannot print select Settings General Settings System Administration Security Settings Access Control Enable the user restriction function and allow the job without authentication information 108 Confidential job data was deleted when the product was turned o...

Page 292: ... failed to receive the fax If the Save Failure Data setting is turned on you can resend a fax from Job Status in the Job Status menu 301 401 There is not enough storage space available to save the data in the external memory device Clear space on the device reduce the number of documents reduce the size of the scanned image or use a different device 302 402 The external USB memory device is write ...

Page 293: ... An authentication error occurred Check the Location settings in your scan destination or contact 323 A communication error has occurred Check the Location settings in your scan destination or contact or check the network connection 324 A file with the same name already exists in the specified folder Delete the duplicate file or change the file name prefix in the Scan Settings File Settings menu 3...

Page 294: ...curred Check the network connection or make sure the settings are correct for the folder selected in Settings General Settings Fax Settings Receive Settings Save Forward Settings If the problem cannot be cleared contact your product administrator 425 There is not enough storage space available in the forwarding destination folder Increase the storage space in the destination folder 428 The destina...

Page 295: ...bles connected to your product 2 Load plain paper in the paper cassette 3 Press the home button if necessary 4 Select Settings 5 Select Maintenance You see a screen like this 6 Select Print Head Nozzle Check You see a screen like this ...

Page 296: ...roblem Check the other solutions in this manual If they do not work contact Epson Parent topic Solving Problems Related concepts Uninstall Your Product Software Print Head Cleaning Related references Where to Get Help Resetting Control Panel Defaults If you have a problem with settings on the product control panel you can reset them to their factory defaults You can choose which settings to reset ...

Page 297: ...All Data and Settings Resets all control panel settings including the contacts list You see a confirmation screen 5 Select Yes to reset the selected settings Select No if you want to cancel the operation Parent topic Solving Problems Solving Setup Problems Check these sections if you have problems while setting up your product Product Does Not Turn On or Off Noise After Ink Installation Software I...

Page 298: ...y 5 minutes turn off your product Turn it back on and check to see if charging is still in progress If it is still in progress contact Epson for help Parent topic Solving Setup Problems Software Installation Problems If you have problems while installing your product software try these solutions Make sure your product is turned on and any necessary cables are securely connected at both ends If you...

Page 299: ...ireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point try these solutions If you are connecting the product via Wi Fi Protected Setup WPS and the Wi Fi icon on your product s LCD screen is not lit or does not appear make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button o...

Page 300: ...make sure to enter the exact WEP key or WPA passphrase correctly Check if your computer is restricting the available wireless channels If so verify that your wireless access point is using one of the usable channels and change to a usable channel if necessary If you are using a Wi Fi Direct connection that suddenly disconnects the Wi Fi direct password on your device may have been changed If neces...

Page 301: ...ur router so note the next step before initializing it 4 Download your product software from the Epson website using the instructions on the Start Here sheet If you have replaced your router reinstall your product software to connect to the new router Note If you are using a 5 GHz wireless router set the router to operate in dual band 2 4 GHz and 5 GHz mode If your router uses a single network nam...

Page 302: ...r internet service provider for instructions Parent topic Solving Network Problems Related concepts Uninstall Your Product Software Cannot Print Over a Network If you cannot print over a network try these solutions Make sure that your product is turned on Make sure you install your product s network software as described in your product documentation Print a network status sheet and verify that th...

Page 303: ... a different port or a different router access point switch or hub Try connecting with a different Ethernet cable Try printing to your product from another computer on the network Note If you are using a 5 GHz wireless router set the router to operate in dual band 2 4 GHz and 5 GHz mode See your router documentation for instructions If you are connecting the product via EpsonNet Setup and the Wi F...

Page 304: ...Scan 2 Utility Make sure your product is selected If necessary select the Other tab and click Reset Windows 8 x Navigate to the Apps screen select EPSON and select Epson Scan 2 Utility Make sure your product is selected If necessary select the Other tab and click Reset Windows other versions Click or Start All Programs or Programs EPSON Epson Scan 2 Epson Scan 2 Utility Make sure your product is s...

Page 305: ...evel not tilted Parent topic Solving Copying Problems Related concepts Print Head Cleaning Print Head Nozzle Check Product Makes Noise When It Sits for a While Your product is performing routine maintenance This is normal Parent topic Solving Copying Problems Originals Do Not Feed From the Automatic Document Feeder If your originals do not feed when placed in the ADF try these solutions Make sure ...

Page 306: ...matic Document Feeder ADF Specifications Paper Feeding Problems Paper Jams Inside the Product Related tasks Cleaning Your Product Solving Paper Problems Check these sections if you have problems using paper with your product Paper Feeding Problems Paper Jams Inside the Product Paper Ejection Problems Parent topic Solving Problems ...

Page 307: ...ng printing make sure the front cover is closed For best results follow these guidelines Use new smooth high quality paper that is not curled creased old too thin or too thick Load paper in the cassette printable side down Do not load binder paper with holes in the cassette Follow any special loading instructions that came with the paper Parent topic Solving Paper Problems Paper Jams Inside the Pr...

Page 308: ...r Jams Inside the Product Paper Type Settings Control Panel Related topics Loading Paper Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer Nothing Prints Product Icon Does Not Appear in Windows Taskbar Printing is Slow Parent topic Solving Problems Nothing Prints If you have sent a print job and nothing prints try these solutions ...

Page 309: ... scanners Select your product name and select Manage Printing preferences Windows 8 x Navigate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Right click your product name select Printing Preferences and select your product name again if necessary Windows 7 Click and select Devices and Printers Right click your product name select Printing Preferences and selec...

Page 310: ...r on for 30 minutes then try printing again For the fastest printing select the following settings in your product software Make sure the paper type setting matches the type of paper you loaded Turn on any high speed settings in your product software Select a lower print quality setting Make sure the ink drying time has not been increased for double sided printing Windows Click the Maintenance or ...

Page 311: ...m Requirements Mac System Requirements Related tasks Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows Selecting Extended Settings Windows Selecting Basic Print Settings Mac Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages Note When printing using AirPrint the available print se...

Page 312: ... not set for multiple copies Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings Mac Blank Pages Print If blank pages print unexpectedly try these solutions Make sure you selected the correct paper size settings in your printing program and printer software If a blank page exists in a document you are printing an...

Page 313: ...lass the copy area may extend to include the dust or stains You can use the preview option in your printer software to check your margins before you print Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings Mac Cleaning Your Product Related topics Loading Paper Placing Originals on the Product Incorrect Character...

Page 314: ... the edges of the paper If the edges of a copy are cropped slightly move the original away from the edges of the scanner glass Be sure to select the correct Original Size setting for your original in the Copy settings You can use the preview option in your printer software to check your margins before you print Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Pri...

Page 315: ...ared Printout Faint Printout or Printout Has Gaps Grainy Printout Incorrect Colors Parent topic Solving Problems White or Dark Lines in Printout If you notice white or dark lines in your prints also called banding try these solutions before you reprint Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Make sure the paper type setting matc...

Page 316: ...on of genuine Epson inks Make sure the paper type setting in your product software matches the type of paper you loaded Make sure you loaded the printable side of the paper correctly for your product If you are printing on thick paper or envelopes turn on the Thick Paper setting from the control panel or select Thick Paper and Envelopes in the Extended Settings of the printer software Turning this...

Page 317: ...ou are scanning originals on the scanner glass Clean the scanner glass Clean the ADF Note Your product will not operate properly while tilted at an angle Place it on a flat stable surface that extends beyond the base of the product in all directions Parent topic Solving Print Quality Problems Related concepts Print Head Alignment Print Head Cleaning Related references Compatible Epson Papers Paper...

Page 318: ...rint quality in the product software Clean the paper path Parent topic Solving Print Quality Problems Related concepts Print Head Alignment Print Head Cleaning Print Head Nozzle Check Related references Paper or Media Type Settings Printing Software Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings Mac Cleaning the Paper Guide Removing and Installing Ink Packs Rel...

Page 319: ...image size for printing change the resolution setting to 600 dpi Note Higher resolution settings result in larger file sizes which take longer to process and print Consider the limitations of your computer system when selecting a resolution and select the lowest possible resolution that produces acceptable quality to keep file sizes manageable Parent topic Solving Print Quality Problems Related co...

Page 320: ...e a color management system to get as close as possible Try using the color management options in your printer software Try turning off the PhotoEnhance setting in Windows For best results use genuine Epson paper On the product control panel change the Fix Photo setting from Auto to another option or select Enhance Off Parent topic Solving Print Quality Problems Related concepts Print Head Nozzle ...

Page 321: ...ments Cannot Start Epson Scan 2 If you cannot start Epson Scan 2 try these solutions Make sure your product is turned on and any interface cables are securely connected at both ends Make sure Epson Scan 2 is selected as your scanning program Make sure your computer is not running in a power saving mode such as sleep or standby If so wake your system and restart Epson Scan 2 Check the connection se...

Page 322: ...Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer screen has a quality problem Image Consists of a Few Dots Only Line of Dots Appears in All Scanned Images Straight Lines in an Image Appear Crooked Image is Distorted or Blurry Image Colors are Patchy at the Edges Image is Too Dark Back of Original Image Appears in Scanned Image Ripple Patterns Appear i...

Page 323: ...t topic Solving Scanned Image Quality Problems Related tasks Cleaning Your Product Straight Lines in an Image Appear Crooked If straight lines in an original appear crooked in a scanned image make sure to place your original straight when you scan it If you are scanning from the ADF try cleaning the ADF and scan again Parent topic Solving Scanned Image Quality Problems Related tasks Cleaning Your ...

Page 324: ...block external light as you scan it Parent topic Solving Scanned Image Quality Problems Related references Additional Scanning Settings Advanced Settings Tab Image is Too Dark If your scanned image is too dark try these solutions If the Image Type is set to Color or Grayscale adjust the Brightness setting Check the brightness and contrast settings of your computer monitor Parent topic Solving Scan...

Page 325: ... Printed colors can never exactly match the colors on your computer monitor because printers and monitors use different color systems monitors use RGB red green and blue and printers typically use CMYK cyan magenta yellow and black Check the color matching and color management capabilities of your computer display adapter and the software you are using to see if they are affecting the palette of c...

Page 326: ...xing from a computer use the Epson FAX Utility to send your fax Make sure the recipient s fax machine is turned on and working Make sure paper is loaded correctly in your product Make sure you have set up your header information and have not blocked your caller ID Otherwise your faxes might be rejected by the recipient s fax machine If user restriction has been enabled you may need to enter a user...

Page 327: ...ive faxes When sending faxes using the subaddress feature ask the recipient if their fax machine can receive faxes using this feature Check that the subaddress and password are correct and that they match with the recipient subaddress and password Check this when receiving faxes as well When receiving faxes using the subaddress feature make sure the fax rejection settings are not rejecting the fax...

Page 328: ...r product try these solutions Make sure your telephone is connected to your product s EXT port Make sure the Receive Mode is set to Manual Note When answering a call that is a fax wait until the product s LCD screen displays a message that a connection has been made before you hang up Parent topic Solving Faxing Problems Related tasks Connecting a Telephone or Answering Machine Using the Fax Setti...

Page 329: ...n smaller batches If the product cannot print a received fax due to a product error such as a paper jam the memory full error may appear Clear any product errors then ask the sender to resend the fax Parent topic Solving Faxing Problems Related tasks Saving and Viewing Received Faxes Sent Fax Quality is Poor If the sent fax quality is poor try these solutions Clean the scanner glass Clean the ADF ...

Page 330: ...y these solutions Try enabling the error correction mode ECM setting Contact the fax sender and ask them to send the fax in a higher resolution Try reprinting the received fax Parent topic Solving Faxing Problems Related references Receive Settings Fax Related tasks Saving and Viewing Received Faxes Received Fax is Not Printed If a received fax is not printed try these solutions Make sure the prod...

Page 331: ...s are enabled on the product Make sure your device is compatible with the product Make sure the files on your device are in the correct format Parent topic Solving USB Device Problems Related references USB Device File Specifications External USB Device Specifications Related tasks Setting Up File Sharing for File Transfers from Your Computer Cannot Save Files on a USB Device If you cannot save fi...

Page 332: ...ecurely connected to your computer Make sure that the file sharing setting for your product is enabled Parent topic Solving USB Device Problems Uninstall Your Product Software If you have a problem that requires you to uninstall and re install your software follow the instructions for your operating system Uninstalling Product Software Windows Uninstalling Product Software Mac Parent topic Solving...

Page 333: ...can and click Uninstall Windows 8 x Windows 7 Windows Vista Select Epson Scan and click Uninstall Change 5 Restart your computer then see the Start Here sheet to re install your software Note If you find that re installing your product software does not solve a problem contact Epson Parent topic Uninstall Your Product Software Uninstalling Product Software Mac In most cases you do not need to unin...

Page 334: ...net Support Visit Epson s support website at epson com support U S epson ca support Canada or epson com jm support Caribbean and select your product for solutions to common problems You can download drivers and documentation get FAQs and troubleshooting advice or e mail Epson with your questions Speak to a Support Representative Before you call Epson for support please have the following informati...

Page 335: ...and Accessories You can purchase genuine Epson ink and paper at epson com U S sales epson ca Canadian sales or epson com jm Caribbean sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 in the U S or 800 807 7766 in Canada Parent topic Solving Problems ...

Page 336: ...ble Area Specifications Automatic Document Feeder ADF Specifications Scanning Specifications Fax Specifications Ink Pack Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications External USB Device Specifications Network Interface Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its...

Page 337: ... select Downloads Parent topic Technical Specifications Mac System Requirements To use your product and its software your Mac should use one of these operating systems macOS 10 13 x macOS 10 12 x OS X 10 11 x OS X 10 10 x OS X 10 9 x OS X 10 8 x OS X 10 7 x OS X 10 6 8 Note For the latest product software available for your operating system visit the Epson support site at epson com support U S eps...

Page 338: ... 5 11 inches 216 279 mm Legal 8 5 14 inches 216 356 mm Folio 8 5 13 inches 216 330 mm Executive 7 25 10 5 inches 184 267 mm Mexico Oficio 8 5 13 4 inches 216 340 mm Oficio 9 8 46 12 4 inches 215 315 mm 4 6 inches 102 152 mm 5 7 inches 127 178 mm 8 10 inches 203 254 mm 3 5 5 inches 89 127 mm Half Letter 5 5 8 5 inches 140 216 mm Paper types Plain paper and paper distributed by Epson Weight Plain pa...

Page 339: ... Specifications Printable Area Specifications Single sheets 1 Top bottom right left 0 12 inch 3 mm minimum 2 Reduced print quality area top 1 85 inches 47 mm minimum 3 Reduced print quality area bottom 1 77 inches 45 mm minimum ...

Page 340: ...Parent topic Technical Specifications Automatic Document Feeder ADF Specifications Paper input Faceup loading Paper output Facedown ejection Paper size US letter legal or A4 size Paper type Plain paper high quality plain paper or recycled paper Paper weight 17 lb 64 g m2 to 24 lb 95 g m2 Sheet feeding capacity Total thickness 0 22 inch 5 5 mm Approximately 50 sheets Parent topic Technical Specific...

Page 341: ...ts Image data Color 48 bits per pixel 16 bits per pixel per color internal 24 bits per pixel 8 bits per pixel per color external Grayscale 16 bits per pixel internal 8 bits per pixel external Black and white 16 bits per pixel internal 1 bit per pixel external Light source LED Parent topic Technical Specifications Fax Specifications Fax type Black and white and color fax capability ITU T Super Grou...

Page 342: ...ons Note This printer is designed for use with Epson ink packs only not third party ink packs or ink Other brands of ink supplies are not compatible and if described as compatible may not function properly or continuously Such restrictions can be avoided with some other printers such as Epson EcoTank cartridge free printers The included initial ink packs are designed for reliable printer setup and...

Page 343: ... inches 357 mm Stored with optional cassette unit installed 18 0 inches 457 mm Printing 17 7 inches 449 mm Printing with optional cassette unit installed 21 6 inches 549 mm Width Stored 16 7 inches 425 mm Printing 16 7 inches 425 mm Depth Stored 21 1 inches 535 mm with output tray installed Printing 22 8 inches 578 mm Printing with optional cassette unit installed 22 8 inches 578 mm Weight without...

Page 344: ...o 104 F 20 to 40 C 1 month at 104 F 40 C Humidity without condensation Operating 20 to 80 RH Storage 5 to 85 RH Parent topic Technical Specifications Interface Specifications Interface type Hi Speed USB Device Class for computers Hi Speed USB for Mass storage class for external storage Note Epson cannot guarantee the operation of externally connected devices Parent topic Technical Specifications E...

Page 345: ...ndards with support for WPA WPA2 Personal WEP 64 128 bit Frequency band 2 4 GHz Maximum radio frequency power transmitted 19 8 dBm EIRP Communication mode Infrastructure mode Wi Fi Direct Simple AP Note Wi Fi Direct Simple AP mode available even if you connect the product to an Ethernet network Ethernet Standard IEEE802 3i 10BASE T IEEE802 3u 100BASE TX IEEE802 3AB 1000BASE T IEEE802 3az Energy Ef...

Page 346: ...t accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation of the device To prevent radio interference ...

Page 347: ...347 the radiator is kept at least 7 9 inches 20 cm or more away from a person s body excluding extremities hands wrists feet and ankles Parent topic Technical Specifications ...

Page 348: ...ction Safety Instructions LCD Screen Safety Instructions Telephone Equipment Safety Instructions Parent topic Notices General Product Safety Instructions Be sure to follow all warnings and instructions marked on the product Use only the type of power source indicated on the product s label Use only the power cord that comes with the product Use of another cord may cause fires or shock Do not use t...

Page 349: ...ace above the product so that you can fully raise the document cover Leave enough space in front of the product for the paper to be fully ejected Avoid locations that are subject to rapid changes in heat or humidity shocks or vibrations or dust Do not place or store the product outdoors Do not place the product near excessive heat sources or in direct sunlight Leave enough room around the product ...

Page 350: ...k Parent topic Important Safety Instructions Ink Pack Safety Instructions Keep ink packs and maintenance boxes out of the reach of children and do not drink the ink Be careful when you handle used ink packs there may be ink remaining around the ink supply port If ink gets on your skin wash it off with soap and water If it gets in your eyes flush them immediately with water If discomfort or vision ...

Page 351: ...sers If the LCD screen is damaged contact Epson If the liquid crystal solution gets on your hands wash them thoroughly with soap and water If the liquid crystal solution gets into your eyes flush them immediately with water If discomfort or vision problems remain after a thorough flushing see a doctor immediately Do not press too hard on the LCD screen or subject it to heavy impacts Do not use a p...

Page 352: ...exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company For products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 For earlier products the ...

Page 353: ...mission charges In order to program this information into your fax machine click the link below for instructions on entering fax header information According to the FCC s electrical safety advisory we recommend that you may install an AC surge arrester in the AC outlet to which this equipment is connected Telephone companies report that electrical surges typically lightning transients are very des...

Page 354: ...résent produit est conforme aux spécifications techniques applicables d Innovation Sciences et Développement économique Canada L indice d équivalence de la sonnerie IES sert à indiquer le nombre maximal de dispositifs qui peuvent être raccordés à une interface téléphonique La terminaison d une interface peut consister en une combinaison quelconque de dispositifs à la seule condition que la somme d...

Page 355: ...may commence an arbitration Notice to Epson must be addressed to Epson America Inc ATTN Legal Department 3840 Kilroy Airport Way Long Beach CA 90806 the Epson Address The Dispute Notice to you will be sent to the most recent address Epson has in its records for you For this reason it is important to notify us if your address changes by emailing us at EAILegal ea epson com or writing us at the Epso...

Page 356: ... individual claim In some instances the costs of arbitration can exceed the costs of litigation and the right to discovery may be more limited in arbitration than in court The arbitrator s award is binding and may be entered as a judgment in any court of competent jurisdiction You may choose to engage in arbitration hearings by telephone Arbitration hearings not conducted by telephone shall take p...

Page 357: ...ment including without limitation the purchase download installation of the Software or other applicable use of Epson Hardware products and services that specifies i your name ii your mailing address and iii your request to be excluded from the final binding individual arbitration procedure and waiver of class and representative proceedings specified in this Section 1 In the event that you opt out...

Page 358: ... part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of Seiko Epson Corporation The information contained herein is designed only for use with this Epson product Epson is not responsible for any use of this information as applied to other pro...

Page 359: ...ising or publicity relating to the software without the specific prior written permission of Sam Leffler and Silicon Graphics THE SOFTWARE IS PROVIDED AS IS AND WITHOUT WARRANTY OF ANY KIND EXPRESS IMPLIED OR OTHERWISE INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL INCIDENT...

Page 360: ...period of nonuse This is to ensure that the product meets Energy Star standards of energy efficiency More energy savings can be achieved by setting the time to sleep to a shorter interval Parent topic Copyright Notice Copyright Attribution 2018 Epson America Inc 9 18 CPD 54661R2 Parent topic Copyright Notice ...

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