Epson ET-7750 User Manual Download Page 230

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Solving Problems

Check these sections for solutions to problems you may have using your product.

Checking for Software Updates
Product Status Messages
Message Appears Prompting You to Reset Ink Levels
Running a Product Check
Resetting Control Panel Defaults
Solving Setup Problems
Solving Network Problems
Solving Copying Problems
Solving Paper Problems
Solving Problems Printing from a Computer
Solving Page Layout and Content Problems
Solving Print Quality Problems
Solving Scanning Problems
Solving Scanned Image Quality Problems
Solving Memory Card Problems
Solving CD/DVD Problems
Uninstall Your Product Software
Where to Get Help

Checking for Software Updates

Periodically, it's a good idea to check Epson's support website for free updates to your product software.
Visit

epson.com/support

(U.S.),

epson.ca/support

(Canada), or

epson.com.jm/support

(Caribbean) and

select your product.

•

Windows

: Your printer software automatically checks for updates. You can also manually update the

software by selecting

Software Update

here:

• Accessing the Windows Desktop and right-clicking the

icon for your product in the right side of

the Windows taskbar, or clicking the up arrow and right-clicking

• On the

Maintenance

tab in the printer settings window

Summary of Contents for ET-7750

Page 1: ...ET 7750 User s Guide ...

Page 2: ......

Page 3: ...Timers 23 Changing the Power Off Timer Setting from the Control Panel 24 Changing the Sleep Timer Setting from the Control Panel 24 Epson Connect Solutions for Smartphones Tablets and More 25 Setting Up Epson Connect Services 26 Using Epson Email Print 27 Using the Epson iPrint Mobile App 27 Using the Epson Creative Print Mobile App 28 Using Epson Remote Print 28 Using Epson Scan to Cloud 29 Using...

Page 4: ...fig Utility 46 Changing a USB Connection to a Wi Fi Connection 46 Changing a Wi Fi Connection to a Wired Network Connection 46 Connecting to a New Wi Fi Router 47 Disabling Wi Fi Features 47 Loading Paper 49 Loading Paper in Cassette 1 Upper Cassette 49 Loading Paper in Cassette 2 Lower Cassette 54 Loading Paper and Envelopes in the Rear Paper Feed Slot 59 Selecting the Paper Settings for Each Sou...

Page 5: ... Layout and Print Options Windows 91 Custom Color Correction Options Windows 93 Image Options and Additional Settings Windows 94 Header Footer Settings Windows 95 Selecting a Printing Preset Windows 96 Selecting Extended Settings Windows 97 Extended Settings Windows 98 Printing Your Document or Photo Windows 99 Checking Print Status Windows 101 Selecting Default Print Settings Windows 101 Changing...

Page 6: ... Product Control Panel 125 Scan to Memory Card Options 127 Changing Default Scan Job Settings 128 Starting a Scan Using the Epson Scan 2 Icon 128 Starting a Scan from a Scanning Program 131 Scanning from Smart Devices 133 Scanning in Epson Scan 2 133 Additional Scanning Settings Main Settings Tab 136 Additional Scanning Settings Advanced Settings Tab 136 Saving Scanned Documents as a Searchable PD...

Page 7: ...djustments Camera 161 Connecting and Printing from a Camera 162 Printing from a Camera Wirelessly 163 Viewing or Printing from a USB Flash Drive or External Device 164 USB Device File Specifications 164 Connecting and Using a USB Flash Drive or External Device 164 Printing Personalized Projects 166 Printing Coloring Book Pages 166 Printing Personalized Note Paper 167 Printing Lined Paper Graph Pap...

Page 8: ...ting Print Quality 203 Print Head Maintenance 203 Print Head Nozzle Check 203 Checking the Nozzles Using the Product Control Panel 204 Checking the Nozzles Using a Computer Utility 206 Print Head Cleaning 208 Cleaning the Print Head Using the Product Control Panel 209 Cleaning the Print Head Using a Computer Utility 211 Power Cleaning 213 Power Cleaning Using the Product Control Panel 213 Power Cl...

Page 9: ...oduct Cannot Connect to a Wireless Router or Access Point 237 Network Software Cannot Find Product on a Network 238 Product Does Not Appear in Mac Printer Window 239 Cannot Print Over a Network 240 Cannot Scan Over a Network 241 Solving Copying Problems 242 Product Makes Noise But Nothing Copies 242 Product Makes Noise When It Sits for a While 242 Solving Paper Problems 243 Paper Feeding Problems ...

Page 10: ...2 Scanning Software Does Not Operate Correctly 262 Cannot Start Epson Scan 2 263 Solving Scanned Image Quality Problems 264 Image Consists of a Few Dots Only 264 Line of Dots Appears in All Scanned Images 265 Straight Lines in an Image Appear Crooked 265 Image is Distorted or Blurry 265 Image Colors are Patchy at the Edges 266 Image is Too Dark 266 Back of Original Image Appears in Scanned Image 2...

Page 11: ...ements 274 Mac System Requirements 275 Paper Specifications 275 Printable Area Specifications 276 Scanning Specifications 279 Ink Specifications 279 Memory Card Specifications 280 External USB Device Specifications 281 Dimension Specifications 281 Electrical Specifications 282 Environmental Specifications 282 Interface Specifications 282 Network Interface Specifications 283 Safety and Approvals Sp...

Page 12: ...12 Trademarks 291 Copyright Notice 292 A Note Concerning Responsible Use of Copyrighted Materials 293 Default Delay Times for Power Management for Epson Products 293 Copyright Attribution 293 ...

Page 13: ...13 ET 7750 User s Guide Welcome to the ET 7750 User s Guide For a printable PDF copy of this guide click here ...

Page 14: ...t cannot directly measure the ink levels in the tanks instead it estimates the amount of ink remaining by internally monitoring ink usage The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions Visually check the ink levels in the product s ink tanks to confirm the actual ink levels Continued use of the product when the ink is exp...

Page 15: ...t Using the Mopria Print Service Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Control Panel See these sections to learn about the control panel and select control panel settings Control Panel Buttons and Lights Using the LCD Screen Adjusting Control Panel Position Changing LCD Sc...

Page 16: ...anel Buttons and Lights 1 power button and light 2 home button 3 LCD screen 4 and buttons 5 cancel button 6 CD button 7 back button 8 Arrow buttons and OK button 9 start button Parent topic Using the Control Panel ...

Page 17: ...en name 5 You can scroll up and down when these arrows are displayed To view a list of the icons and a description of their use select Help Icon List on the LCD screen Parent topic Using the Control Panel Adjusting Control Panel Position You can adjust the position of the control panel to make it easier to access Raise or lower it to the desired angle as shown ...

Page 18: ...l Panel Turning On Quiet Mode You can reduce the noise the product makes by turning on the Quiet Mode setting Note Turning on this setting may reduce print speed 1 Press the home button if necessary 2 Press the arrow buttons to select Settings and press the OK button 3 Select Printer Setup and press the OK button 4 Select Quiet Mode and press the OK button 5 Select On and press the OK button 6 Pre...

Page 19: ...19 Parent topic Product Basics Product Parts Top 1 Rear paper feed slot 2 Rear paper feed support 3 Rear paper feed slot cover 4 Rear paper feed edge guides Parent topic Product Parts Locations ...

Page 20: ...20 Product Parts Front 1 Control panel 2 Front cover 3 CD DVD tray ...

Page 21: ... tray 2 Cassette 1 upper cassette 3 Cassette 2 lower cassette 4 Cassette edge guides 1 Document cover 2 Scanner glass 3 Memory card slot 4 USB Type A port for external devices Parent topic Product Parts Locations ...

Page 22: ...22 Product Parts Inside 1 Ink tank cover 2 Ink tanks 3 Ink tank unit 4 Print head Parent topic Product Parts Locations ...

Page 23: ...e product enters sleep mode or turns off automatically if it is not used for a period of time You can adjust the time period before power management begins but increasing the time reduces the product s energy efficiency Changing the Power Off Timer Setting from the Control Panel Changing the Sleep Timer Setting from the Control Panel Parent topic Product Basics ...

Page 24: ...ess the OK button You see this screen 5 Select the length of time after which you want the product to automatically turn off when it is not in use and press the OK button 6 Press the home button to exit Parent topic The Power Off and Sleep Timers Changing the Sleep Timer Setting from the Control Panel You can use the product s control panel to change the time period before the product enters sleep...

Page 25: ...office or even across the globe Note If you are using your Epson product with the Windows 10 S operating system you cannot use the software described in this section You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store Print from anywhere with these Epson Connect solutions Epson Email P...

Page 26: ...h Epson Connect when you set up your product you can activate it using the product control panel 1 Press the home button if necessary 2 Press the arrow buttons to select Settings and press the OK button 3 Select Epson Connect Services and press the OK button You see this screen 4 Select Register Delete and press the OK button 5 Select Yes and press the OK button 6 Follow the instructions on the sc...

Page 27: ...ect account to personalize your product s email adjust print settings and set up other Epson Connect services Parent topic Epson Connect Solutions for Smartphones Tablets and More Related tasks Setting Up Epson Connect Services Related topics Wi Fi or Wired Networking Using the Epson iPrint Mobile App Use this free Apple and Android app to print and scan with networked Epson products Epson iPrint ...

Page 28: ...Canada or epson com jm connect Caribbean to learn more about Epson Creative Print and check the compatibility of your mobile device and your Epson product 3 Download Epson Creative Print from the Apple App Store or Google Play 4 Connect your mobile device to the same wireless network that your product is using 5 Open Epson Creative Print Now you are ready to get creative with your mobile device an...

Page 29: ...to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product Register an email address or online services such as Box DropBox Evernote or Google Drive with your Epson Connect account 1 Connect your Epson product to your network See the link below 2 If you did not already set up an Epson Connect account when you installed your pr...

Page 30: ...is using 4 Print from your device to your product Note For details see the AirPrint page on the Apple website Parent topic Product Basics Related topics Wi Fi or Wired Networking Using Google Cloud Print With a Google Account you can print from your Apple or Android device to your Epson product You can also print from Chromebooks and the Google Chrome browser without drivers or cables 1 Connect yo...

Page 31: ... page Your product is now linked to your Google Account and can be accessed from any Chromebook computer Apple or Android device with Internet access Visit Epson Support for Google Cloud Print U S or Epson Support for Google Cloud Print Canada for more information on using Google Cloud Print or the Google Cloud Print website for a list of supported apps Setting Up Google Cloud Print on a Chromeboo...

Page 32: ...uct to confirm the Google Cloud Print connection and print a test page Your product is now linked to your Google Account and can be accessed from any Chromebook iPhone or Android phone with Internet access Visit Epson Support for Google Cloud Print U S or Epson Support for Google Cloud Print Canada for more information on using Google Cloud Print or the Google Cloud Print website for a list of sup...

Page 33: ...blet Android v4 4 or later With a few taps your Android device will discover your nearby Epson product and print 1 Connect your Epson product to your wireless network See the link below 2 On your Android device download the Epson Print Enabler plug in from Google Play 3 Go to Settings on your Android device select Printing and enable the Epson plug in 4 Connect your Android device to the same wire...

Page 34: ... mobile device Parent topic Product Basics Related topics Wi Fi or Wired Networking Using Windows 10 Mobile Printing You can wirelessly print from Windows 10 Mobile tablets and phones to your nearby networked Epson product There is no software to download no drivers to install and no cables to connect Look for the print option in your Windows 10 application to send whatever is on the screen to an ...

Page 35: ...upport Windows 10 Mobile printing 1 Connect your Epson product to your wireless network See the link below 2 Download Epson Print and Scan App from the Microsoft Windows Store 3 Connect your Windows tablet to the same wireless network as your product 4 Open Epson Print and Scan App and select your Epson product Now you are ready to print photos or scan Visit epson com connect U S epson ca connect ...

Page 36: ...over the wireless LAN Your router may already have a default password enabled by your Internet service provider ISP See your ISP and router documentation for instructions on how to change the default password and better secure your network Connect your product only to a network protected by a firewall Connecting your product directly to the Internet may leave it vulnerable to security threats Inst...

Page 37: ... point can be connected to your computer over a wireless or wired network 1 Epson product 2 Wireless router or access point 3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable used only for wired connection to the wireless router or access point Selecting Wireless Network Settings from the Control Panel Parent topic Wi Fi or Wired Networking ...

Page 38: ...if necessary 2 Press the arrow buttons to select Wi Fi Setup and press the OK button 3 Press the OK button to select Wi Fi Recommended 4 Press the OK button You see this screen 5 Select Wi Fi Setup Wizard and press the OK button 6 Press the up or down arrow buttons to select the name of your wireless network and press the OK button If you do not see your wireless network s name you can enter it ma...

Page 39: ... OK button To delete characters select the back arrow and press the OK button When you finish entering characters select Done and press the OK button 8 Press the OK button to confirm Wi Fi settings 9 If you want to print a network status report select Yes and press the OK button Otherwise select No Your product should now be connected to the network Note If the Wi Fi connection symbol does not app...

Page 40: ...ces When operating in this mode your product displays the Wi Fi Direct connection symbol on the LCD screen Note Connected devices cannot communicate with each other via the connection to your product Enabling Wi Fi Direct Mode Parent topic Wi Fi or Wired Networking Enabling Wi Fi Direct Mode You can enable Wi Fi Direct mode to allow direct communication between your product and computer or other d...

Page 41: ...n the LCD screen and should be able to connect to your product directly from your computer or device and then print If you are printing from a computer make sure you installed the network software as described on the Start Here sheet Note Make a note of the SSID and password that appear If the connection symbol is not displayed on the LCD screen Wi Fi Direct mode is not enabled Repeat these steps ...

Page 42: ...e OK button 4 Press the OK button 5 Press the OK button again 6 Press the right arrow button to select Modify Note If you have already connected devices or computers to your product via Wi Fi Direct they will be disconnected when you change the password 7 Select Yes 8 Enter a new password Note The password must be at least 8 and no more than 22 characters long Press the arrow buttons to highlight ...

Page 43: ...confirm the Wi Fi settings You see a screen like this 10 Press the OK button 11 Press the OK button to exit Parent topic Enabling Wi Fi Direct Mode Wi Fi Protected Setup WPS If your network uses a WPS enabled wireless router or access point you can quickly connect your product to the network using Wi Fi Protected Setup WPS Note To check if your router is WPS enabled look for a button labeled WPS o...

Page 44: ...he OK button 4 Select Wi Fi Setup and press the OK button 5 Select Push Button Setup WPS and press the OK button 6 Follow the instructions on the LCD screen to complete WPS setup Your product should now display a WiFi symbol on the LCD screen If it does not repeat these steps to try again Parent topic Wi Fi Protected Setup WPS Printing a Network Status Sheet You can print a network status sheet to...

Page 45: ...ect Print Status Sheet and press the OK button 7 Press the start button to print the network status sheet Press the cancel button if you want to cancel the operation Examine the settings shown on the network status sheet to diagnose any problems you have Parent topic Wi Fi or Wired Networking Changing or Updating Network Connections See these sections to change or update how your product connects ...

Page 46: ...he available Web Config utility options Parent topic Changing or Updating Network Connections Related tasks Printing a Network Status Sheet Changing a USB Connection to a Wi Fi Connection If you have already connected your product to your computer using a USB connection you can change to a Wi Fi connection 1 Disconnect the USB cable from your product 2 Uninstall your product software 3 Download an...

Page 47: ... Fi Features Connecting to a New Wi Fi Router If you change the wireless router you have been using on your network you need to update your product s Wi Fi connection to the new router Note If you switch to a 5 GHz wireless router set the router to operate in dual band 2 4 GHz and 5 GHz mode See your router documentation for instructions 1 Do one of the following Windows Uninstall your product sof...

Page 48: ...e 1 Press the home button if necessary 2 Press the arrow buttons to select Settings and press the OK button 3 Select Network Settings and press the OK button 4 Select Wi Fi Setup and press the OK button You see this screen 5 Select Disable Wi Fi and press the OK button 6 Select Yes and press the OK button to disable Wi Fi Parent topic Changing or Updating Network Connections ...

Page 49: ...f the Paper Setting Alert Paper Loading Capacity Available Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings Printer Software Loading Paper in Cassette 1 Upper Cassette You can load photo paper in these sizes in the upper paper cassette 3 5 5 inches 89 127 mm 4 6 inches 102 152 mm 5 7 inches 127 178 mm 16 9 wide 4 7 1 inches 102 181 mm A6 4 1 5 8 inches 105 148 mm Note ...

Page 50: ...s you slide in the output tray there may be slight resistance and noise This is normal 2 Raise the control panel 3 Open the front cover 4 Pull out the upper paper cassette The upper cassette is labeled as shown ...

Page 51: ... turn off your product and turn it back on again to reset the cassette s position 5 Slide the edge guides outward 6 Set the front edge guide to the position for the paper size you are using 7 Insert paper in the cassette with the glossy or printable side facedown ...

Page 52: ...ed against the front edge guide and does not extend beyond the triangle symbol at the rear of the cassette 8 Slide the side edge guides against the paper but not too tightly Note Make sure the paper fits under the tabs on the edge guides ...

Page 53: ...he size and type of paper you just loaded on the product LCD screen Always follow these paper loading guidelines Load only the recommended number of sheets Load paper short edge first and printable side facedown Make sure the paper is under the tabs on the edge guides and not sticking out from the end of the cassette Check the paper package for any additional loading instructions ...

Page 54: ...nvelopes in the Rear Paper Feed Slot Loading Paper in Cassette 2 Lower Cassette You can load paper up to this size in the lower paper cassette Legal 8 5 14 inches 216 356 mm Note Do not remove or insert the paper cassette during printing 1 Close the output tray if necessary Note As you slide in the output tray there may be slight resistance and noise This is normal 2 Raise the control panel ...

Page 55: ...55 3 Open the front cover 4 Pull on the front cover to pull out the lower paper cassette 5 Slide the edge guides outward ...

Page 56: ... the front edge guide to the paper size you are using 7 Do one of the following Insert paper with the glossy or printable side face down Insert up to 10 envelopes printable side down and flap edge left as shown ...

Page 57: ... product Press the button on the cassette and extend it as shown Load paper with the glossy or printable side facedown Note Make sure the paper is loaded against the front edge guide and does not extend beyond the triangle symbol at the rear of the cassette ...

Page 58: ...st the paper but not too tightly Note Make sure the paper fits under the tabs on the edge guides 9 Keep the cassette flat as you insert it into your product Note Leave enough space in front of the product for the paper to be fully ejected ...

Page 59: ...ing a stack of envelopes press each envelope flat before loading it or load one envelope at a time If print quality declines when printing multiple envelopes try loading one envelope at a time Check the paper package for any additional loading instructions Parent topic Loading Paper Related references Paper Loading Capacity Paper or Media Type Settings Control Panel Related tasks Loading Paper in ...

Page 60: ...60 1 Raise the control panel 2 Open the front cover 3 Pull out the output tray and lower the control panel ...

Page 61: ...61 4 Open the rear paper feed slot cover 5 Extend the rear paper feed support and then tilt it backwards ...

Page 62: ...62 6 Slide out the edge guides 7 Do one of the following Load paper with the printable side faceup at the center of the rear paper feed slot ...

Page 63: ...paper or envelopes but not too tightly 9 Confirm the paper size and type displayed on the LCD screen and make any changes if necessary Always follow these paper loading guidelines Do not load more than the maximum number of sheets or envelopes specified for the paper type Load paper short edge first no matter which way your document faces Load the printable side faceup ...

Page 64: ... or Media Type Settings Control Panel Related tasks Loading Paper in Cassette 1 Upper Cassette Loading Paper in Cassette 2 Lower Cassette Selecting the Paper Settings for Each Source Control Panel You can change the default paper size and paper type for each source using the control panel on the product 1 Press the home button if necessary 2 Press the arrow buttons to select Settings and press the...

Page 65: ... to Off 5 Select Paper Setup and press the OK button 6 Select the paper source you want to change 7 Select Paper Size 8 Select the paper size you loaded 9 Select Paper Type 10 Select the paper type you loaded 11 Press the back button to select another paper source to change or press the home button to exit Paper or Media Type Settings Control Panel Parent topic Loading Paper ...

Page 66: ... Ultra Luster Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided Epson Ultra Premium Presentation Paper Matte Epson Brochure Flyer Paper Matte Double sided Prem Matte Epson Velvet Fine Art Paper Velvet Fine Art Paper Envelopes Envelope Parent topic Selecting the Paper Settings for Each Source Control Panel Turning Off the Paper Setting Alert The Paper Settin...

Page 67: ...ing Alert and press the OK button 5 Select Off and press the OK button 6 Press the home button to exit Parent topic Loading Paper Paper Loading Capacity See the table here for the loading capacity of the paper cassettes and rear paper feed slot ...

Page 68: ... line indicated by the triangle symbol on the edge guide A6 4 1 5 8 inches 105 148 mm 20 sheets 10 sheets Epson Bright White Paper 80 sheets 10 sheets Epson Presentation Paper Matte Epson Premium Presentation Paper Matte Epson Ultra Premium Presentation Paper Matte 20 sheets 5 sheets Epson Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Epson Premium Phot...

Page 69: ...Parent topic Loading Paper Available Epson Papers You can purchase genuine Epson ink and paper at epson com U S sales or epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 in the U S or 800 807 7766 in Canada Paper Type Size Part number Sheet count Epson Bright White Paper Letter 8 5 11 inches 216 279 mm S...

Page 70: ... 20 Epson Ultra Premium Photo Paper Glossy 4 6 inches 102 152 mm S042181 S042174 60 100 5 7 inches 127 178 mm S041945 20 8 10 inches 203 254 mm S041946 20 Letter 8 5 11 inches 216 279 mm S042182 S042175 25 50 Epson Ultra Premium Photo Paper Luster Letter 8 5 11 inches 216 279 mm S041405 50 A3 11 7 16 5 inches 297 420 mm S041406 50 Epson Velvet Fine Art Paper Letter 8 5 11 inches 216 279 mm S041636...

Page 71: ...ed Letter 8 5 11 inches 216 279 mm S041568 50 Epson Ultra Premium Presentation Paper Matte Letter 8 5 11 inches 216 279 mm S041341 50 A3 11 7 16 5 inches 297 420 mm S041343 50 Epson Brochure Flyer Paper Matte Double sided Letter 8 5 11 inches 216 279 mm S042384 150 Epson Photo Quality Self adhesive Sheets A4 8 3 11 7 inches 210 297 mm S041106 10 Epson Iron on Cool Peel Transfer paper Letter 8 5 11...

Page 72: ...ettings Printer Software For this paper Select this paper Type or Media Type setting Plain paper Epson Bright White Paper Epson Iron on Cool Peel Transfer paper Epson Photo Quality Self adhesive Sheets Plain Paper Bright White Paper Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Pape...

Page 73: ...son Ultra Premium Presentation Paper Matte Epson Brochure Flyer Paper Matte Double sided Premium Presentation Paper Matte Epson Velvet Fine Art Paper Velvet Fine Art Paper Envelopes Envelope Note The settings listed here are available only when printing from your computer they do not apply to your product s control panel settings Parent topic Loading Paper ...

Page 74: ...thing on top of your product or use its cover as a writing surface to avoid damaging it Placing Originals on the Scanner Glass Related topics Copying Scanning Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm 1 Open the document cover ...

Page 75: ...originals on the scanner glass Just make sure they are at least 0 20 inch 5 mm away from each other and from the edge of the scanner glass 3 If you are copying two book pages onto one sheet place the book as shown to copy the first page then turn the book as shown to copy the second page 4 Close the document cover gently to keep your original in place Parent topic Placing Originals on the Product ...

Page 76: ...y documents or photos onto various sizes and types of paper including Epson special papers 1 Place your original document or photo on the scanner glass 2 Load the paper you want to print on Note Load only the recommended number of sheets 3 Press the arrow buttons to select Copy and press the OK button 4 To print more than one copy press the or button to select the number up to 99 5 Press the right...

Page 77: ...ng Originals on the Scanner Glass Related topics Loading Paper Paper Type Settings Copying Select a Paper Type setting that matches the paper you loaded Paper type loaded Paper Type setting Plain paper Epson Bright White Paper Epson Iron on Cool Peel Transfer paper Epson Photo Quality Self adhesive Sheets Plain Paper Epson Presentation Paper Matte Presentation Matte Epson Premium Presentation Pape...

Page 78: ...ou loaded Note You can copy only on these paper sizes 4 6 inches 102 152 mm 5 7 inches 127 178 mm 8 10 inches 203 254 mm A4 8 3 11 7 inches 210 297 mm Letter 8 5 11 inches 216 279 mm 11 17 inches 279 432 mm A3 11 7 16 5 inches 297 420 mm Parent topic Copying Documents or Photos Copying Options Select the copying options you want to use for your copies Note Not all options or settings may be availa...

Page 79: ...y Copies 2 originals onto a single letter size sheet A4 Book 2 up Copies 2 pages of a book or magazine onto a single A4 size sheet Letter Book 2 up Copies 2 pages of a book or magazine onto a single letter size sheet Reduce Enlarge Custom Size Automatically sizes the image by the percentage you select Actual Size Copies at 100 size Auto Fit Page Automatically sizes the image to fit the selected pa...

Page 80: ...ard Provides good quality for most copies Best Provides the highest quality for special copies Document Orientation Portrait Specifies the orientation of your originals available only when 1 2 Sided is selected Landscape Binding Margin Left Edge Specifies the binding edge of your double sided copies available only when 1 2 Sided is selected Top Edge Expansion Standard Adjusts the amount of expansi...

Page 81: ...Copy Restore Photos and press the OK button You see this screen 5 Select On and press the OK button 6 Place up to two original photos on the product Note Press the up or down arrow buttons for instructions on placing your photos on the product 7 Press the start button 8 Press the or button to select one or more copies of the photo up to 99 9 If you placed two originals on the scanner press the lef...

Page 82: ...oto Adjustments press the OK button and select the necessary settings To add a black and white filter select Filter press the OK button and select B W To crop or zoom into your photo select Crop Zoom press the OK button and press the or and arrow buttons to adjust the image area 12 When you are ready to print press the start button Note To cancel copying press the cancel button Parent topic Copyin...

Page 83: ...int with your product using any Windows application as described in these sections Note If you are using your Epson product with the Windows 10 S operating system you cannot use the software described in this section You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store Selecting Basic P...

Page 84: ...ile menu or another command See your application s help utility for details 3 If necessary select your product name as the printer you want to use Note You may also need to select Properties or Preferences to view your print settings You see the Main tab of your printer settings window 4 For the Paper Source setting select where you loaded the paper you want to print on ...

Page 85: ...elect the Quality setting that matches the print quality you want to use 10 Select a Color option To print a color document or photo select the Color setting To print text and graphics in black or shades of gray select the Black Grayscale setting 11 To print on both sides of the paper select a 2 Sided Printing option 12 To print multiple pages on one sheet of paper or print one image on multiple s...

Page 86: ... cassette 1 as the paper source Cassette 2 Selects the paper in cassette 2 as the paper source Cassette 1 Cassette 2 Selects the paper in cassette 1 as the paper source and automatically switches to cassette 2 when cassette 1 is empty Rear Paper Feed Slot Selects the paper in the rear feed slot as the paper source CD DVD Tray Selects the CD or DVD loaded in the CD DVD tray Parent topic Selecting B...

Page 87: ...a larger poster Click the Settings button to select image layout and guideline options Parent topic Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows You can print on both sides of the paper by selecting one of the 2 Sided Printing options on the Main tab Note Some options may be pre selected or unavailable depending on other settings you have chosen or if you...

Page 88: ...88 You see this window 3 Select the double sided printing options you want to use 4 Click OK to return to the Main tab ...

Page 89: ... to return to the Main tab 9 Print a test copy of your double sided document to test the selected settings 10 Follow any instructions displayed on the screen during printing Double sided Printing Options Windows Print Density Adjustments Windows Parent topic Printing with Windows Related tasks Selecting Basic Print Settings Windows Double sided Printing Options Windows You can select any of the av...

Page 90: ...a booklet Parent topic Selecting Double sided Printing Settings Windows Print Density Adjustments Windows You can select any of the available options on the Print Density Adjustment window to adjust the print quality of your double sided print job Print Density Sets the level of ink coverage for double sided printing Increase Ink Drying Time Sets the amount of time required for drying ink after pr...

Page 91: ...on to size your image to fit the paper you loaded Select the size of your document or photo as the Document Size setting and the size of your paper as the Output Paper setting If you want to center your image on the paper select the Center option Select the Zoom to option to reduce or enlarge your document or photo by a specific percentage Select the percentage in the menu 2 Select one of the foll...

Page 92: ...ng features click the Watermark Features button Watermark adds a visible watermark to your printout Header Footer adds information such as the date and time to the top or bottom of your printout Note Click the Settings button to customize the text and location of the header or footer 4 Select any of the Additional Settings options to customize your print Custom Color Correction Options Windows Ima...

Page 93: ...r tones Depending on the selected color mode you can also adjust the midtone density using the Gamma setting Fix Photo Improves the color contrast and sharpness of flawed photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an inte...

Page 94: ... increase readability Emphasize Thin Lines Adjusts the weight of printed lines to increase visibility Edge Smoothing Smooths jagged edges in low resolution images such as screen captures or images from the Web Fix Red Eye Reduces or removes red eye in photos Print Text in Black Prints colored text in black For Color Text Prints colored text on a background pattern or underlined For Color Graphs an...

Page 95: ...ers or footers when you print The items are available to print at the top or bottom of your pages in either the left right or center of the page Note These settings are not saved with your document You can select to print the following information User Name Computer Name Date Date Time Collate Number copy number Note The user name computer name date and time come from the Windows Control Panel on ...

Page 96: ...lect a printing preset on the Main or More Options tab Note You can create your own preset by clicking the Add Remove Presets button 1 Click the Main or More Options tab You see the available Printing Presets on the left 2 Place your cursor over one of the Printing Presets to view its list of settings ...

Page 97: ...topic Printing with Windows Selecting Extended Settings Windows You can select additional settings that apply to all the print jobs you send to your product 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Printer Settings 3 Click the Maintenance tab You see the maintenance options ...

Page 98: ...ndows You can select from these settings on the Extended Settings window Show Progress Meter Displays the progress of print jobs as they are being printed Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect may reduce print speed ...

Page 99: ...oduct does not print pages that contain no text or images Change Standard Resolution Reduces the resolution of print data to correct printing problems Refine screening pattern Prints graphics with a finer screening pattern Allow Applications to Perform ICM Color Matching Allows applications to perform ICM color matching Always Use the Driver s Paper Source Setting Prints using the paper source set...

Page 100: ...100 You see your application s Print window such as this one 2 Click OK or Print to start printing Checking Print Status Windows Parent topic Printing with Windows ...

Page 101: ...cel To see print jobs lined up for printing click Print Queue Parent topic Printing Your Document or Photo Windows Selecting Default Print Settings Windows When you change your print settings in a program the changes apply only while you are printing in that program session If you want to change the print settings you use in all your Windows programs you can select new default print settings ...

Page 102: ... print settings you want to use as defaults in all your Windows programs 4 Click OK These settings are now the defaults selected for printing You can still change them as needed for printing in any program session Changing the Language of the Printer Software Screens Parent topic Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Win...

Page 103: ...nter Settings You see the printer settings window 3 Click the Maintenance tab You see the maintenance options 4 Select the language you want to use as the Language setting 5 Click OK to close the printer software window The printer software screens appear in the language you selected the next time you access them Parent topic Selecting Default Print Settings Windows ...

Page 104: ... side of the Windows taskbar or click the up arrow and right click 2 Select Software Update Settings You see this window 3 Do one of the following To change how often the software checks for updates select a setting in the Check every menu To disable the automatic update feature select the Never option 4 Click OK to exit Note If you choose to disable the automatic update feature you can check for ...

Page 105: ...pson website for use with Windows 10 S you must obtain software only from the Windows Store Selecting Print Settings Windows 10 S Parent topic Printing from a Computer Selecting Print Settings Windows 10 S Select the settings for your print job in your Windows 10 S application 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print...

Page 106: ...a window like this 4 Select the type of paper you loaded as the Media setting Note The setting may not exactly match the name of your paper Check the paper type settings list for details 5 Click the Advanced button ...

Page 107: ... you loaded as the Paper Size setting 7 To print multiple copies select or enter the number as the Copy Count setting 8 To print multiple copies of multi page documents in sets select the Collated checkbox 9 Click OK You return to the printing preferences window ...

Page 108: ...108 10 Select the Layout tab 11 Select the orientation of your document as the Orientation setting ...

Page 109: ...on s Print window 14 Click OK or Print to start printing Parent topic Printing with the Built in Epson Driver Windows 10 S Printing on a Mac You can print with your product using any Mac printing program as described in these sections Note If you have an Internet connection it is a good idea to check for updates to your product software on Epson s support website Selecting Basic Print Settings Mac...

Page 110: ...basic settings for the document or photo you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product as the Printer setting 4 If necessary click the arrow next to the Printer s...

Page 111: ...int window may look different depending on your version of the Mac operating system and the application you are using 5 Select the Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing ...

Page 112: ...print window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 7 Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Print Settings from the pop up menu ...

Page 113: ... the name of your paper Check the paper type settings list for details 11 Select the Print Quality setting you want to use 12 Select any of the available print options Paper Source Options Mac Print Quality Settings Mac Print Options Mac Parent topic Printing on a Mac Related references Paper or Media Type Settings Printer Software Related tasks Selecting Page Setup Settings Mac ...

Page 114: ...ic Selecting Basic Print Settings Mac Print Quality Settings Mac You can select any of the Print Quality settings to fine tune the quality of your print Some settings may be unavailable depending on the paper type and border setting you have chosen Draft For draft printing on photo paper Fast Economy For the fastest printing with draft quality Economy For fast printing with reduced quality Normal ...

Page 115: ...t Settings Mac Selecting Page Setup Settings Mac Depending on your application you may be able to select the paper size and orientation settings from the print window Note If you do not see these settings in the print window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 1 Select the size of the paper you loaded as the Paper Siz...

Page 116: ...ing Print Layout Options Mac You can select a variety of layout options for your document or photo by selecting Layout from the pop up menu on the print window To print multiple pages on one sheet of paper select the number of pages in the Pages per Sheet pop up menu To arrange the print order of the pages select a Layout Direction setting To print borders around each page on the sheet select a li...

Page 117: ...g Settings from the pop up menu on the print window Note Some options may be pre selected or unavailable depending on other settings you have chosen or if you are accessing the product over a network This screen may be different depending on the Mac OS version you are using 1 Select one of the Two sided Printing options ...

Page 118: ...screen 4 Print a test copy of your double sided document to test the selected settings 5 Follow any instructions displayed on the screen during printing Double sided Printing Options and Adjustments Mac Parent topic Printing on a Mac Double sided Printing Options and Adjustments Mac You can select any of the available options in the Two sided Printing Settings or Output Settings pop up menu to set...

Page 119: ... Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double sided printing Parent topic Selecting Double sided Printing Settings Mac Managing Color Mac You can adjust the Color Matching and Color Options settings to fine tune the colors in your printout or turn off color management in your printer softw...

Page 120: ...ting on a Mac Color Matching and Color Options Mac You can select from these settings on the Color Matching and Color Options menus Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management ColorSync Prints using standard color profiles for your product and paper to help match image colors You can customize the conversio...

Page 121: ... sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects Off No Color Adjustment Turns off color management in your printer software so you can manag...

Page 122: ...n the Options or Driver tab Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper Skip Blank Page Ensures that your product does not print pages that contain no text or images Quiet Mode Lessens noise during printing but may decrease print speed Automatic Cassette Switching Automatically switches to the other cassette when one of the cassettes runs o...

Page 123: ...with the computer Do not change the default setting unless you experience issues when using a shared printing pool Parent topic Selecting Printing Preferences Mac Printing Your Document or Photo Mac Once you have selected your print settings you are ready to print Click Print at the bottom of the print window Checking Print Status Mac Parent topic Printing on a Mac Checking Print Status Mac During...

Page 124: ... the print job and click or Hold To resume a print job click the paused print job and click or Resume To pause printing for all queued print jobs click Pause or Pause Printer To display other printer information click Settings or Supply Levels Parent topic Printing Your Document or Photo Mac Cancelling Printing Using a Product Button If you need to cancel printing press the cancel button on your p...

Page 125: ...ng the Product Control Panel You can scan an image to your computer using your product s control panel buttons Your product automatically selects suitable default scan settings but you can view or change them as necessary 1 Make sure you installed the product software and connected the product to your computer or network Note Restart your computer after installing the product software to enable sc...

Page 126: ... saves your scan as a JPEG file to your computer or as an image capture on a Mac Scan to Computer PDF saves your scan as a PDF file to your computer or as an image capture on a Mac Scan to Computer Email scans your original and attaches it to a message in your e mail program You can select the e mail program you want to use and resize your image if necessary from an option screen on your computer ...

Page 127: ...an Job Settings Parent topic Starting a Scan Scan to Memory Card Options Select the Scan to Memory Card options you want to use Scan to Memory Card setting Available options Description Format JPG PDF JPG for photos PDF for documents Color Color B W Select color or black and white scans Scan Area Letter A4 Auto Cropping Max Area Selects the page size for documents or special settings for photos Au...

Page 128: ...8 x Navigate to the Apps screen and select Event Manager Windows other versions Click or Start All Programs or Programs EPSON Software Event Manager Mac Open the Applications folder click Epson Software and select Event Manager 2 Open the Scanner Windows or Select Scanner Mac drop down list and select your product if necessary 3 Click Make Job Settings 4 Open the Edit Job Settings drop down list a...

Page 129: ...the Epson website for use with Windows 10 S you must obtain software only from the Windows Store Windows 10 Click and select EPSON Epson Scan 2 Windows 8 x Navigate to the Apps screen and select Epson Scan 2 Windows other versions Click or Start and select All Programs or Programs Select EPSON Epson Scan 2 Epson Scan 2 Mac Open the Applications folder open the Epson Software folder and select Epso...

Page 130: ...130 You see an Epson Scan 2 window like this ...

Page 131: ... section You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store 1 Open your scanning program and select its scanning option See your scanning program help for instructions 2 Select your product Note In certain programs you may need to select your product as the source first If you see a S...

Page 132: ...132 You see an Epson Scan 2 window like this ...

Page 133: ...in Epson Scan 2 Epson Scan 2 automatically scans your document and saves the scanned file in PDF format in your operating system s Documents or My Documents folder or opens it in your scanning program You can select settings preview and change the scanned file settings as necessary Note If you are using your Epson product with the Windows 10 S operating system you cannot use the software described...

Page 134: ...134 You see this window ...

Page 135: ...you want to use for your scan 7 Select the Rotate setting to rotate the scanned image 8 Select the Correct Document Skew setting to correct skewed originals image contents or both 9 Click the Preview button Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window 10 Do one of the following If you re scanning in Document Mode select any of the additional settings that...

Page 136: ...ttings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab Not all adjustment settings may be available depending on other settings you have chosen Correct Document Skew Corrects skewed originals image contents or both Add or edit pages after scanning Lets you add remove or edit the pages in a job including rotating pages and changing the page order Note To ...

Page 137: ...ll scanned image Gamma Adjusts the midtone density of the scanned image Unsharp Mask Makes the edges of certain image areas clearer Turn off this option to leave softer edges Descreening Removes the ripple pattern that might appear in subtly shaded image areas such as skin tones This option improves results when scanning magazines or newspapers The results of descreening do not appear in the previ...

Page 138: ...o perform OCR 1 Load your original in the product for scanning 2 Start Epson Scan 2 3 Select your scan settings 4 Click Preview and adjust the area you want to scan if necessary 5 Select Searchable PDF as the Image Format setting 6 Select Options from the Image Format list You see this window 7 Select any of the options on the General tab 8 Select the Text tab 9 Make sure the language used in the ...

Page 139: ...139 11 Confirm the File Name setting and select a Folder setting for your document 12 Click Scan The scanned image is saved as a searchable PDF Parent topic Scanning in Epson Scan 2 ...

Page 140: ...1 Make sure the memory card and the files on it are compatible with your product before inserting the card 2 Insert your memory card into the slot making sure the card is oriented correctly 1 Memory card access light Note Do not force the card all the way into the slot Insert it only until it meets resistance The memory card access light flashes and then stays lit Caution Do not remove the memory ...

Page 141: ...ollowing cards in the memory card slot SD 2GB SDHC 32GB SDXC 64GB miniSD 2GB miniSDHC 32GB microSD 2GB microSDHC 32GB microSDXC 64GB Parent topic Inserting a Memory Card Memory Card File Specifications You can insert memory cards in your product containing files that meet these specifications File format JPEG with the Exif version 2 3 standard taken with digital camera using DCF Design rule for Ca...

Page 142: ...roduct is connected to your computer using a USB cable do one of the following Windows Open the My Computer Computer Windows Explorer or File Explorer utility Then right click the name of your memory card listed as a removable disk and select Eject Mac Drag the removable disk icon for your memory card from the desktop or computer window into the trash 3 Push in the memory card then pull it straigh...

Page 143: ... the LCD Screen You can select photos for printing as you view them on the LCD screen 1 Press the home button if necessary 2 Press the arrow buttons to select Print Photos and press the OK button A photo on your memory card is displayed 3 Press the right or left arrow button to scroll through your photos and display one that you want to view or print 4 Press the or button to select one or more cop...

Page 144: ... the OK button and select the necessary settings To change the appearance e g brightness and contrast of your printed photos select Photo Adjustments press the OK button and select the necessary settings To apply a sepia tone or black and white filter to the viewed or printed photo select Filter press the OK button and select the necessary settings To crop or zoom into your photo select Crop Zoom ...

Page 145: ...opying available options depend on the selected Paper Size setting Paper Source Cassette 1 Prints onto paper loaded in Cassette 1 upper cassette Cassette 2 Prints onto paper loaded in Cassette 2 lower cassette Cassette 1 Cassette 2 Prints onto paper loaded in Cassette 1 and then onto paper loaded in Cassette 2 when the first cassette is empty load the same size and type of paper in both cassettes ...

Page 146: ...ded in a photo by cameras that have a built in GPS feature Fit Frame On Automatically crops the photo to fit into the selected photo layout Off Turns off automatic cropping Bidirectional On Prints at normal speed Off Slows down printing to improve print quality Parent topic Viewing and Printing Photos Related references Photo Adjustment Options Memory Card Paper Type Settings Copying Paper Size Se...

Page 147: ...ple Landscape Night Scene Fix Red Eye Off Current Automatically fixes the red eye effect in photos On Current Brightness Various settings Adjust individual qualities in your photo Contrast Sharpness Saturation Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your ph...

Page 148: ...outs on various sizes of photo paper 1 Load photo paper in your product 2 Press the home button if necessary 3 Press the arrow buttons to select More Functions and press the OK button 4 Select Photo Layout Sheet and press the OK button You see this screen 5 Select one of the layout options and press the OK button ...

Page 149: ...d press the OK button Depending on the layout you selected you may see this screen 8 If you see the screen above do one of the following To allow your product to place photos in the layout automatically select Automatic Layout and press the OK button Press the button to select a photo to print If you need to deselect a photo press the button Press the OK button when you re finished ...

Page 150: ...ect one or more copies of each photo layout sheet up to 99 11 Press the OK button 12 To print more than one copy of the photo layout sheet press the or button to select the number up to 99 13 When you are ready to print press the start button Note To cancel printing press the cancel button Photo Layout Options Parent topic Printing from a Memory Card Related references Paper Type Settings Copying ...

Page 151: ...n handwritten or printed text First you select your photo and print a template on plain paper Then you fill out the template add your message and print your cards Creating and Printing a Greeting Card Template Printing a Greeting Card from a Template Parent topic Printing from a Memory Card Creating and Printing a Greeting Card Template Before you start make sure plain paper is loaded and your mem...

Page 152: ...9 When you are ready to print your greeting card template on plain paper press the start button Parent topic Printing Photo Greeting Cards Related tasks Printing a Greeting Card from a Template Printing a Greeting Card from a Template After your greeting card template is printed you fill it out to create your card and add your message 1 Use a dark pen or pencil to fill in the circles and select th...

Page 153: ... cut your greeting cards apart if necessary Parent topic Printing Photo Greeting Cards Related tasks Creating and Printing a Greeting Card Template Transferring Photos on a Memory Card You can transfer photos to and from a memory card inserted into a memory card slot on your product Setting Up File Sharing for Photo Transfers from Your Computer Transferring Photos from a Memory Card to Your Comput...

Page 154: ...wing to access your memory card files from your computer Windows Open the Computer My Computer Windows Explorer or File Explorer utility then select the removable disk icon Mac with a USB connection Look for the removable disk icon on your desktop or computer window then select it Mac with a network connection Select the hard drive icon on your desktop or computer window select your product in the...

Page 155: ...155 Related tasks Inserting a Memory Card ...

Page 156: ...n JPG format and sized from 80 80 to 10200 10200 pixels Epson cannot guarantee the compatibility of your camera Some combinations of paper type size and layout may not be supported depending on your camera and the product settings Selecting Print and Photo Adjustment Settings Connecting and Printing from a Camera Printing from a Camera Wirelessly Parent topic Using an External Device with Your Pro...

Page 157: ...157 2 Press the arrow buttons to select Settings and press the OK button 3 Select External Device Setup and press the OK button ...

Page 158: ... to use 6 When you are done press the back button 7 Select Photo Adjustments and press the OK button 8 Select the photo adjustments you want to use then press the home button to exit After you select settings you are ready to connect your camera and print your photos Print Settings Camera ...

Page 159: ...icates the type of paper you have loaded see the list of paper types for copying available options depend on the selected Paper Size setting Paper Source Cassette 1 Prints onto paper loaded in Cassette 1 upper cassette Cassette 2 Prints onto paper loaded in Cassette 2 lower cassette Cassette 1 Cassette 2 Prints onto paper loaded in Cassette 1 and then onto paper loaded in Cassette 2 when the first...

Page 160: ...dex Prints 24 to 48 thumbnail images on a folded jewel case insert Quality Draft Provides lower quality for draft printing Standard Provides good quality for most prints Best Provides the highest quality for important prints Expansion Standard Expands images correctly for most borderless prints Medium Expands images slightly less for borderless prints Minimum Expands images the least for borderles...

Page 161: ...rkest Parent topic Selecting Print and Photo Adjustment Settings Related references Paper Type Settings Copying Paper Size Settings Copying Photo Adjustments Camera Select these photo adjustment options when printing photos from your camera The modifications affect only the printed copy of the photo not the original file Photo Adjustments settings Available options Description Fix Photo Fix Photo ...

Page 162: ...d or printed photo Brightness Various settings Adjust individual qualities in your photo Contrast Sharpness Saturation Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn of...

Page 163: ...ng a wireless connection Make sure your digital camera can connect to a network and is PictBridge compatible DPS over IP 1 Remove any memory cards from the product 2 Load the paper you want to use for printing 3 Turn on your camera 4 Set up the camera s wireless network connection See the documentation that came with your camera for details Note Connect the camera to the same network that your pro...

Page 164: ...es that meet these specifications File format JPEG with the Exif version 2 3 standard taken with digital camera using DCF Design rule for Camera File system version 1 0 or 2 0 compliant Image size 80 80 pixels to 10200 10200 pixels File size Up to 2GB Number of files Up to 9990 Note DCF 2 0 files stored in a camera s built in memory are not supported Parent topic Viewing or Printing from a USB Fla...

Page 165: ... you finish printing make sure the access light on the device is not flashing then remove or disconnect it from the product Caution Do not remove the USB device or turn off the product when the access light is flashing or you may lose photos on the device Parent topic Viewing or Printing from a USB Flash Drive or External Device Related tasks Removing a Memory Card Viewing and Printing Photos From...

Page 166: ...ring book page from a photo on your memory card or from a photo or drawing placed on the scanner glass 1 Load one of these types of paper in either Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm size Plain paper Epson Bright White Paper Epson Presentation Paper Matte Epson Premium Presentation Paper Matte 2 Insert a memory card or place a photo or drawing on the scanner glass 3 P...

Page 167: ...your paper 10 If necessary adjust the following settings Density to make the print lighter or darker Line Detection to change the amount of detail in the print 11 When you are ready to print press the start button Note To cancel printing press the cancel button Parent topic Printing Personalized Projects Related tasks Placing Originals on the Scanner Glass Inserting a Memory Card Related topics Lo...

Page 168: ...elect Personal Stationery and press the OK button 6 Select Writing Papers and press the OK button 7 Select one of the layout options and press the OK button Note View the images for each option to preview the design layout 8 Select the size of paper you loaded and press the OK button ...

Page 169: ... print press the start button Note To cancel printing press the cancel button Parent topic Printing Personalized Projects Related tasks Inserting a Memory Card Related topics Loading Paper Printing Lined Paper Graph Paper and Music Sheets You can print music sheets and wide rule or narrow rule notebook paper and graph paper 1 Load plain paper in either Letter 8 5 11 inches 216 279 mm or A4 8 3 11 ...

Page 170: ...message asking you to load paper press the OK button 9 To print more than one sheet press the or button to select the number up to 99 10 When you are ready to print press the start button Note To cancel printing press the cancel button Parent topic Printing Personalized Projects Related topics Loading Paper Printing Calendar Pages You can create and print a weekly or monthly calendar page from you...

Page 171: ...eview the design layout 7 If you chose Monthly select the year and month and press the OK button 8 Select the type of paper to print on and press the OK button 9 When you see a message asking you to load paper press the OK button 10 To print more than one sheet press the or button to select the number up to 99 11 When you are ready to print press the start button Note To cancel printing press the ...

Page 172: ...existing label onto a new CD DVD Blu ray Disc Use your product s control panel to print photos from a memory card onto a CD DVD Blu ray Disc Print text and images from your computer using the Epson Print CD software Parent topic Printing on CDs DVDs Related tasks Copying onto a CD DVD Printing Photos from a Memory Card Onto a CD DVD Printing a Jewel Case Insert from a Memory Card Related topics Pr...

Page 173: ...ftware 1 Burn your files music or video onto your disc before printing on it 2 Press the home button if necessary 3 Press the CD button select Load CD DVD and press the OK button 4 When you see a message asking if you want to prepare for CD loading select Yes and press the OK button 5 Raise the control panel all the way up 6 Make sure nothing is on the output tray then close it 7 Close the front c...

Page 174: ...D DVD tray with the printable side faceup and insert the tray into the slot above the output tray Note Make sure the marks on the tray and the marks on the product line up 10 Press the OK button Caution Do not turn off the product with a CD or DVD loaded in it Always remove the disc first ...

Page 175: ...oduct and remove your CD or DVD from the tray 2 Insert the CD DVD tray into the storage slot on the bottom of the product Caution After printing handle the CD or DVD carefully You may need to wait up to 24 hours for the ink to dry fully before inserting it in a drive depending on the type of disc you used Keep printed discs away from moisture and direct sunlight ...

Page 176: ...ying onto a CD DVD You can copy a printed photo or CD DVD label directly onto an ink jet printable CD or DVD If you want you can first print a test design on plain paper 1 Load the CD DVD or plain paper you want to print on 2 Press the home button if necessary 3 Press the CD button 4 Select CD DVD Copy and press the OK button 5 Follow the instructions on the LCD screen to place your original CD DV...

Page 177: ...cel button Parent topic Printing on CDs DVDs Related tasks Loading a CD DVD Placing a CD DVD on the Scanner Glass Placing Originals on the Scanner Glass Printing Photos from a Memory Card Onto a CD DVD You can print one or more photos from a memory card directly onto a CD DVD If you want you can first print a test design on plain paper 1 Insert a memory card into a memory card slot on your product...

Page 178: ...een 6 Select one of the layout options and press the OK button 7 Follow the instructions on the screen to select your photo or photos 8 When you see the screen to adjust the inner and outer diameter of your CD or DVD adjust the settings if necessary and press the OK button You see this screen ...

Page 179: ...D Printing a Jewel Case Insert from a Memory Card You can print a photo from a memory card on a CD DVD jewel case insert Your product automatically resizes the photo to fit but you can also print mulitple thumbnail images formatted to fit on a jewel case insert After the insert is printed you can cut and fold it to fit 1 Insert a memory card into a memory card slot on your product 2 Load the paper...

Page 180: ...lay to select your photos and set the number of copies 9 When you are ready to print press the start button Note To cancel printing press the cancel button 10 After your insert is printed cut and fold it following the crop lines Parent topic Printing on CDs DVDs Related tasks Inserting a Memory Card Related topics Loading Paper Printing on CDs DVDs from a Computer Before printing directly on CDs o...

Page 181: ...Printing Your CD DVD Design Windows Starting Epson Print CD Mac Printing Your CD DVD Design Mac Parent topic Printing on CDs DVDs Starting Epson Print CD Windows You can use Epson Print CD to design your disc by importing photos adding text and creating special effects 1 Select the Epson Print CD icon on your Windows Desktop You see a screen like this 2 Use the buttons on the left side of the scre...

Page 182: ...then print it on the CD or DVD that contains your data photos video or music Make sure the disc is loaded for printing before you start 1 Open your file in Epson Print CD and click Print You see a screen like this 2 Make sure your product is selected as the Printer setting 3 To see how your design will look without printing on the disc click Test Print and follow the instructions on the screen 4 W...

Page 183: ...ng Epson Print CD Windows Starting Epson Print CD Mac You can use Epson Print CD to design your disc by importing photos adding text and creating special effects 1 Open the Epson Print CD program in the Applications Epson Software Print CD folder on your Mac You see a screen like this 2 Use the icons on the left side of the screen to add a background image picture text or graphic elements ...

Page 184: ...n the CD or DVD that contains your data photos video or music Make sure the disc is loaded for printing before you start 1 Open your file in Epson Print CD and select Print from the File menu You see a screen like this 2 Make sure your product is selected as the Printer setting 3 To see how your design will look without printing on the disc select Test Print and follow the instructions on the scre...

Page 185: ...ote If you need to adjust the print position or print quality see the Epson Print CD Help utility for instructions Parent topic Printing on CDs DVDs from a Computer Related tasks Starting Epson Print CD Mac ...

Page 186: ...nk levels in the tanks instead it estimates the amount of ink remaining by internally monitoring ink usage The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions As a precaution perform regular visual inspections of the ink tanks to ensure ink levels do not fall below the lower line Continued use of the product when the ink level...

Page 187: ...allow it to warm up at room temperature for at least three hours before using it Store ink bottles in a cool dark place Store the ink bottles in the same environment as the product When storing or transporting an opened ink bottle do not tilt the bottle and do not subject it to impacts or temperature changes Otherwise ink may leak even if the cap on the ink bottle is tightened securely Be sure to ...

Page 188: ...e the ink levels in the tanks instead it estimates the amount of ink remaining by internally monitoring ink usage The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions As a precaution perform regular visual inspections of the ink tanks to ensure ink levels do not fall below the lower line Continued use of the product when the in...

Page 189: ... 1 To check your ink levels access the Windows Desktop and double click the icon for your product in the right side of the Windows taskbar or click the up arrow and double click You see a window like this ...

Page 190: ... is below the lower line on the tank could damage the product Parent topic Check Ink Levels Related references Ink Safety Precautions Related topics Refilling Ink Checking Ink Levels Mac You can check your ink levels using a utility on your Mac 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies ...

Page 191: ...isplayed are an estimate and may differ from the actual ink remaining in the ink tanks To confirm the actual remaining ink visually check the ink levels in the ink tanks Continued use of the product when the ink level is below the lower line on the tank could damage the product Parent topic Check Ink Levels Related references Ink Safety Precautions ...

Page 192: ...isable special offers messages from Epson using a utility on your Windows computer 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click Select Monitoring Preferences You see this window ...

Page 193: ...les must be used for printer setup and are not for resale The printer ships with full ink bottles and part of the ink from the first bottles is used to charge the print head Yields vary considerably based on images printed print settings paper type frequency of use and temperature Ink Bottle and Maintenance Box Part Numbers Parent topic Refilling Ink Ink Bottle and Maintenance Box Part Numbers Use...

Page 194: ...ing ink usage The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions As a precaution perform regular visual inspections of the ink tanks to ensure ink levels do not fall below the lower line Continued use of the product when the ink level is below the lower line on the tank could damage the product Caution Wear disposable gloves ...

Page 195: ... or squeeze the bottle Do not touch the top of the bottle after its cap is removed Warning If ink gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out immediately Seek medical advice if problems persist Keep the ink bottles out of the reach of children and do not drink the ink ...

Page 196: ...g the slot in front of the filling port then slowly stand the bottle up to insert it Note Refer to the color coded sticker on the ink tank unit to identify the color of each tank Do not force the bottles into position they are keyed for each color ...

Page 197: ...or the ink to fill the tank Do not squeeze the bottle Ink flows into the tank and stops automatically when the ink is filled to the upper line Note If ink does not flow from the bottle lift and reinsert the bottle ...

Page 198: ...upright for later use 8 Repeat the previous steps as necessary for each ink tank you need to refill 9 Close the ink tank cover then close the scanner unit 10 Press the OK button on the product control panel to proceed Follow the on screen instructions to reset the ink level for the color you refilled Parent topic Refilling Ink Related concepts Purchase Epson Ink and Maintenance Box ...

Page 199: ... and left uninstalled for more than a week Keep the maintenance box away from direct sunlight 1 Remove the new maintenance box from its package Caution Do not touch the green chip on the maintenance box Doing so may prevent normal operation and printing 2 Using a flat tipped screwdriver remove the screw on the maintenance box cover and remove the cover ...

Page 200: ...eas shown below on the maintenance box otherwise ink may leak Warning If ink gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out immediately Keep the maintenance box out of the reach of children and do not drink the ink ...

Page 201: ...new maintenance box Seal the bag and dispose of it carefully 5 Insert the new maintenance box and push it all the way in 6 Reattach the maintenance box cover and tighten the screw 7 Press the OK button on the product control panel to resume operation Parent topic Refilling Ink ...

Page 202: ...202 Related references Ink Bottle and Maintenance Box Part Numbers ...

Page 203: ...n the nozzles only if print quality declines You can check for clogged nozzles before you clean them so you don t clean them unnecessarily Note You cannot clean the print head if the ink level has reached the lower line on the ink tank and may not be able to clean it when the ink level in any of the tanks is low You must refill the ink tank first If you still see white or dark lines or missing noz...

Page 204: ...panel on your product 1 Make sure there are no errors on the LCD screen the CD DVD tray is not inserted for printing and the output tray is extended 2 Load a few sheets of plain paper in the product 3 Press the home button if necessary 4 Press the arrow buttons to select Settings and press the OK button 5 Select Maintenance and press the OK button ...

Page 205: ...s the OK button to select Nozzle Check 7 Press the start button The nozzle check pattern is printed 8 Check the printed pattern to see if there are gaps in the lines Print head is clean Print head needs cleaning ...

Page 206: ...l Power Cleaning Using the Product Control Panel Checking the Nozzles Using a Computer Utility Related topics Loading Paper Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer 1 Make sure there are no errors on the LCD screen the CD DVD tray is not inserted for printing and the output tray is extended 2 Load a few sheet...

Page 207: ...207 You see a window like this 5 Click Print ...

Page 208: ... at least 12 hours Then try cleaning the print head again If quality still does not improve run a Power Cleaning If there is still no improvement contact Epson support Parent topic Print Head Nozzle Check Related tasks Cleaning the Print Head Using a Computer Utility Power Cleaning Using a Computer Utility Checking the Nozzles Using the Product Control Panel Related topics Loading Paper Print Head...

Page 209: ...ter Utility Parent topic Print Head Maintenance Cleaning the Print Head Using the Product Control Panel You can clean the print head nozzles using the control panel on your product 1 Make sure there are no errors on the LCD screen the CD DVD tray is not inserted for printing and the output tray is extended 2 Load a few sheets of plain paper in the product 3 Press the home button if necessary 4 Pre...

Page 210: ...rt button to print a nozzle check pattern and confirm that the print head is clean If you don t see any improvement after cleaning the print head up to 3 times turn off the product and wait at least 12 hours Then try cleaning the print head again If quality still does not improve run a Power Cleaning If there is still no improvement contact Epson support Parent topic Print Head Cleaning Related ta...

Page 211: ...sheets of plain paper in the product 3 Do one of the following Windows Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click Mac In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and selec...

Page 212: ...here are no gaps click Finish If there are gaps or the pattern is faint click Clean to clean the print head again If you don t see any improvement after cleaning the print head up to 3 times turn off the product and wait at least 12 hours Then try cleaning the print head again If quality still does not improve run a Power Cleaning If there is still no improvement contact Epson support Parent topic...

Page 213: ...duct stops printing and you must contact Epson for support Power Cleaning Using the Product Control Panel Power Cleaning Using a Computer Utility Parent topic Print Head Maintenance Power Cleaning Using the Product Control Panel You can run a Power Cleaning using the control panel on your product Note After a Power Cleaning you must turn off the product and wait at least 12 hours before running an...

Page 214: ... are no errors on the LCD screen and the output tray is extended 2 Load a few sheets of plain paper in the product 3 Do one of the following Windows Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click Select Printer Settings and click the Maintenance tab Mac In the Apple menu or the Dock select System P...

Page 215: ...lity did not improve turn off the printer and wait at least 12 hours before running another Power Cleaning If the print quality does not improve after running the Power Cleaning utility multiple times contact Epson for support Parent topic Power Cleaning Related tasks Checking the Nozzles Using a Computer Utility Power Cleaning Using the Product Control Panel ...

Page 216: ...djusting Print Quality Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product 1 Make sure there are no errors on the LCD screen the CD DVD tray is not inserted for printing and the output tray is extended 2 Load a few sheets of plain paper in the product 3 Press the home button if necessary 4 Press the arrow buttons to select Se...

Page 217: ...ect Color or B W and press the OK button 8 Press the start button to print an alignment sheet Note Do not cancel printing while you are printing a head alignment pattern 9 Check the printed pattern and select the number representing the most solid printed pattern for each set on the LCD screen Vertical alignment ...

Page 218: ...y is not inserted for printing and the output tray is extended 2 Load a few sheets of plain paper in the product 3 Use the product control panel to make a copy but without placing a document on the scanner glass Note Make sure there is no dust or stains on the scanner glass or document cover 4 Check the back of the ejected paper to see if it is clean 5 Repeat as necessary until the paper comes out...

Page 219: ...aintenance and press the OK button 4 Press the down arrow button to select Paper Guide Cleaning Rear and press the OK button 5 Follow the on screen instructions to clean the paper path 6 Remove the protective sheet from the cleaning sheet 7 Load the cleaning sheet into the rear paper feed slot and slide the edge guides against the sheet Make sure you insert the cleaning sheet with the cut corner a...

Page 220: ...r may be smeared with ink To clean the printer head path use the following Several cotton swabs cup 59 ml water containing 2 to 3 drops of mild dish detergent A small flashlight Caution Do not use any other liquid to clean the printer head path or you may damage your product 1 Turn off the product 2 Unplug the power cable 3 Disconnect any connected cables 4 Lift up the scanner unit ...

Page 221: ...ipe the grease off of it You may not be able to print 6 Moisten a cotton swab with the water and detergent mixture and squeeze out any excess moisture then lightly wipe the ink off the translucent film Caution Do not press too hard on the film or you may dislocate the anchor springs and damage your product 7 Use a new dry cotton swab to dry the translucent film ...

Page 222: ...of paper that have fed through the product Checking the Sheet Counter Windows Checking the Sheet Counter Mac Parent topic Adjusting Print Quality Checking the Sheet Counter Windows You can check the number of sheets of paper that have fed through the product by checking the sheet counter 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar...

Page 223: ...Checking the Number of Sheets Checking the Sheet Counter Mac You can check the number of sheets of paper that have fed through the product by checking the sheet counter 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 2 Select Printer and Option I...

Page 224: ...224 You see this window 3 After checking the number of sheets fed into the printer click OK to close the window Parent topic Checking the Number of Sheets ...

Page 225: ...oil or other lubricants inside the product or let water get inside it 1 Turn off the product 2 Unplug the power cable 3 Disconnect any connected cables 4 Remove all the paper 5 Clean the scanner glass with a soft lint free cloth microfiber is recommended moistened with a little glass cleaner Caution Do not spray glass cleaner directly on the glass and do not press the glass surface with any force ...

Page 226: ...e ink bottle upright when tightening the cap and take measures to prevent ink from leaking when transporting the ink bottles Do not put opened ink bottles in the box with the product Do not carry the product by its control panel this may damage the product 1 Turn off the product 2 Remove all the paper from the product 3 Unplug the power cable 4 Disconnect any connected cables 5 Lift up the scanner...

Page 227: ...to the case with tape Caution Do not place tape on the white flat cable inside the product otherwise you may damage your product 7 Open the ink tank cover Make sure the ink tap caps are securely closed and close the ink tank cover ...

Page 228: ...he front cover then lower the control panel 10 Place the product in its original packaging materials if possible or use equivalent cushioning around the product Be sure to remove the tape from the print head before turning on your product If print quality has declined when you print again clean and align the print head ...

Page 229: ...229 Parent topic Cleaning and Transporting Your Product Related concepts Print Head Cleaning Print Head Alignment ...

Page 230: ...e Quality Problems Solving Memory Card Problems Solving CD DVD Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically it s a good idea to check Epson s support website for free updates to your product software Visit epson com support U S epson ca support Canada or epson com jm support Caribbean and select your product Windows Your printer software aut...

Page 231: ...lp information and how to instructions on the screen Press the home button if necessary select Help and press the OK button LCD screen message Condition solution Operation canceled An error occurred while saving A memory card or external storage device may be damaged Make sure the memory card or external device is inserted correctly and meets the specifications for the product Printer error Turn t...

Page 232: ...pdating Connect your product using a USB cable and try updating the firmware again If you still receive this error message contact Epson for support Note The ink pads in the printer collect distribute and contain the ink that is not used on printed pages During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reache...

Page 233: ...tem The accuracy of this system depends on the user refilling the ink tanks correctly The product cannot directly measure the ink levels in the tanks instead it estimates the amount of ink remaining by internally monitoring ink usage The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions As a precaution perform regular visual ins...

Page 234: ...d press the OK button 7 Press the start button The nozzle check pattern is printed 8 Do one of the following depending on the results of the product check If the page prints and the nozzle check pattern is complete the product is operating properly Any operation problem you may have could be caused by your computer cable software or selected ...

Page 235: ...gs on the product control panel you can reset them to their factory defaults You can choose which settings to reset or reset them all 1 Press the home button if necessary 2 Press the arrow buttons to select Settings and press the OK button 3 Select Restore Default Settings and press the OK button 4 Select one of these options Network Settings Resets all network settings All Except Network Settings...

Page 236: ... product Turn it back on and check to see if charging is still in progress If it is still in progress contact Epson for help Parent topic Solving Setup Problems Software Installation Problems If you have problems while installing your product software try these solutions Make sure your product is turned on and any necessary cables are securely connected at both ends If you still have problems inst...

Page 237: ...uct Does Not Appear in Mac Printer Window Cannot Print Over a Network Cannot Scan Over a Network Parent topic Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point try these solutions If you are connecting the product via Wi Fi Protected Setup WPS and the Wi Fi icon on your product s LCD s...

Page 238: ...r connection Then make sure to enter the exact WEP key or WPA passphrase correctly Check if your computer is restricting the available wireless channels If so verify that your wireless access point is using one of the usable channels and change to a usable channel if necessary If you are using a Wi Fi Direct connection that suddenly disconnects the Wi Fi direct password on your device may have bee...

Page 239: ...instructions Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing detection of your device over the network See your router or access point documentation for instructions on disabling the Privacy Separator function Parent topic Solving Network Problems Related concepts Uninstall Your Product Software Related topics Wi Fi or Wired Network...

Page 240: ...make sure the product s IP address is set correctly for your network If your network does not assign IP addresses using DHCP set the IP address manually Make sure your computer and product are both using the same wireless network If network printing is slow print a network status sheet and check the signal strength If it is poor place your product closer to your router or access point Avoid placin...

Page 241: ...5 GHz mode If your router uses a single network name SSID for both the 2 4 GHz and 5 GHz band give each band its own network name SSID instead such as Home Network 2 4 GHz and Home Network 5 GHz See your router documentation or contact your internet service provider for instructions If you are scanning a large original at a high resolution a network communication error may occur Try scanning again...

Page 242: ...ems Check these solutions if you have problems copying with your product Product Makes Noise But Nothing Copies Product Makes Noise When It Sits for a While Parent topic Solving Problems Product Makes Noise But Nothing Copies If your product makes a noise but nothing copies try these solutions Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if neces...

Page 243: ... above the tab on the edge guides inside the cassette If multiple pages feed at once remove the paper fan the edges to separate the sheets and reload it Do not load more than the recommended number of sheets Make sure your paper meets the specifications for your product If paper jams when you print on both sides of the paper try loading fewer sheets For best results follow these guidelines Use new...

Page 244: ... the Product If you see a message that paper has jammed inside the product follow the steps here or on the LCD screen to clear the jam 1 Cancel the print job if necessary 2 Lift up the scanner unit 3 Remove any jammed paper inside ...

Page 245: ...nside the printer 4 Close the scanner unit 5 Follow the prompts on the LCD screen to clear any error messages If you still see a paper jam message check the other paper jam solutions Parent topic Solving Paper Problems Related references Paper Jam Problems in the Paper Cassette ...

Page 246: ... Product Button Paper Jam Problems in the Paper Cassette If you see a message that paper has jammed in the paper cassette follow the steps here or on the LCD screen to clear the jam 1 Cancel the print job if necessary 2 Close the output tray 3 Pull out and remove both paper cassettes ...

Page 247: ...r messages If you still see a paper jam message check the other paper jam solutions Parent topic Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Rear Cover Related tasks Cancelling Printing Using a Product Button Paper Jam Problems in the Rear Cover If you see a message that paper has jammed in the rear cover follow the steps here or on the...

Page 248: ...248 2 Press the buttons to release the rear cover and remove it from your product 3 Remove any jammed paper from inside the product 4 Reattach the rear cover ...

Page 249: ... the correct paper size when you reprint If paper is wrinkled when it ejects it may be damp or too thin Load new paper and be sure to select the correct paper type setting when you reprint Parent topic Solving Paper Problems Related references Paper Specifications Paper or Media Type Settings Printer Software Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper Sol...

Page 250: ... Printing from a Computer Product Icon Does Not Appear in Windows Taskbar If you do not see your product icon in the Windows taskbar first try restarting your computer If that does not work try this solution 1 Do one of the following Windows 10 Click and select Settings Devices Printers scanners Select your product name and select Manage Printing preferences Windows 8 x Navigate to the Apps screen...

Page 251: ...un a defragmentation utility to free up existing space Close any programs you are not using when you print If your product is connected to a USB hub connect it directly to your computer instead If printing becomes slower after printing continuously for a long time the product may have automatically slowed down to protect the print mechanism from overheating or becoming damaged Let the product rest...

Page 252: ...select Show hidden files folders and drives in the Advanced settings list and click OK 2 Right click the EPAUDF01 AUD file and select Delete 3 Restart your computer and try printing again Parent topic Solving Problems Printing from a Computer Related references Windows System Requirements Mac System Requirements Paper or Media Type Settings Printer Software Related tasks Selecting Basic Print Sett...

Page 253: ...ailable for your product Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Mac Selecting Additional Layout and Print Options Windows Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies Parent topic Solving Page Layout and Content Problems Blank Pages Print If blank pages...

Page 254: ...per size in your printing program Make sure your paper is positioned correctly for feeding into the printer You can use the preview option in your printer software to check your margins before you print Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings Mac Selecting Page Setup Settings Mac Border Appears on Bor...

Page 255: ...tenance tab in the printer settings window and cancel any stalled print jobs If your product is connected to a USB hub connect it directly to your computer instead If incorrect characters still appear in your prints try connecting your product using a different cable Parent topic Solving Page Layout and Content Problems Incorrect Image Size or Position If your printed image is the wrong size or in...

Page 256: ...r printer software Turn off any high speed settings in your product software Align the print head Make sure the product is not printing while tilted or at an angle Parent topic Solving Page Layout and Content Problems Related concepts Print Head Alignment Related tasks Selecting Basic Print Settings Mac Selecting Basic Print Settings Windows Related topics Loading Paper Solving Print Quality Probl...

Page 257: ...intable side of the paper correctly for your product Turn off any high speed settings in your product software Align the print head You may need to refill the ink Visually check the ink levels If you have not used the product for a long time run the Power Cleaning utility Note Power Cleaning consumes a lot of ink so run this utility only if you cannot improve print quality by cleaning the print he...

Page 258: ...l decrease print speed Remove each sheet from the output tray as it is printed Avoid handling printouts on glossy paper right after printing to allow the ink to set Turn off any high speed settings in your product software If you print on both sides of a sheet of paper smudges may appear on the reverse side of heavily saturated or dark images If one side of a sheet will contain a lighter image or ...

Page 259: ...tings Windows Selecting Additional Layout and Print Options Windows Selecting Double sided Printing Settings Windows Selecting Basic Print Settings Mac Selecting Printing Preferences Mac Selecting Double sided Printing Settings Mac Cleaning the Paper Path Related topics Loading Paper Faint Printout or Printout Has Gaps If your printouts are faint or have gaps try these solutions Run a nozzle check...

Page 260: ...ed tasks Cleaning the Paper Path Related topics Refilling Ink Loading Paper Grainy Printout If your printouts are grainy try these solutions Make sure you loaded the printable side of the paper correctly for your product Select a higher print quality setting and turn off any high speed settings in your product software Run a nozzle check to see if any of the print head nozzles are clogged Then cle...

Page 261: ...rint Settings Windows Selecting Additional Layout and Print Options Windows Selecting Basic Print Settings Mac Selecting Printing Preferences Mac Incorrect Colors If your printouts have incorrect colors try these solutions Make sure the paper type setting matches the paper you loaded Make sure the Black Grayscale or Grayscale setting is not selected in your printer software Run a nozzle check to s...

Page 262: ...lity Problems Related concepts Print Head Nozzle Check Print Head Cleaning Power Cleaning Related tasks Selecting Basic Print Settings Windows Selecting Additional Layout and Print Options Windows Selecting Basic Print Settings Mac Managing Color Mac Related topics Refilling Ink Solving Scanning Problems Check these solutions if you have problems scanning with your product Scanning Software Does N...

Page 263: ...dby If so wake your system and restart Epson Scan 2 Check the connection setting and test the connection using Epson Scan 2 Utility Windows 10 Click and select EPSON Epson Scan 2 Utility Make sure the correct product is selected If necessary select the Other tab and click Reset Windows 8 x Navigate to the Apps screen and select Epson Scan 2 Utility Make sure the correct product is selected If nece...

Page 264: ...is Too Dark Back of Original Image Appears in Scanned Image Ripple Patterns Appear in an Image Image is Scanned Upside Down Scanned Image Colors Do Not Match Original Colors Scan Area is Not Adjustable in Thumbnail Preview Scanned Image Edges are Cropped Parent topic Solving Problems Image Consists of a Few Dots Only If your scanned image consists only of a few dots try these solutions Make sure y...

Page 265: ...a scanned image appears distorted or blurry try these solutions Make sure your original is not wrinkled or warped This may prevent the original from laying flat on the scanner glass Do not move your original or your product during scanning Your product will not operate properly while tilted at an angle Place your product on a flat stable surface that extends beyond its base in all directions Adjus...

Page 266: ...lack paper on the back of the original and scan it again Adjust these Epson Scan 2 settings if available and try scanning again Select the Advanced Settings tab and adjust the Brightness setting If the Image Type is set to Black White select Text Enhancement If the Image Type is set to Color or Grayscale change the Text Enhancement setting to High Parent topic Solving Scanned Image Quality Problem...

Page 267: ...ur computer monitor because printers and monitors use different color systems monitors use RGB red green and blue and printers typically use CMYK cyan magenta yellow and black Check the color matching and color management capabilities of your computer display adapter and the software you are using to see if they are affecting the palette of colors you see on your screen To adjust the colors in you...

Page 268: ...lot If a memory card does not fit properly in a slot do not force it in You may need to use an adapter with your memory card Parent topic Solving Memory Card Problems Related references Memory Card Types Related tasks Inserting a Memory Card Cannot View or Print Photos from a Memory Card or Device If you cannot view or print photos from a memory card or USB device inserted in your product try thes...

Page 269: ...haring setting for your product is set correctly Parent topic Solving Memory Card Problems Related references Memory Card Types Memory Card Specifications External USB Device Specifications Related tasks Inserting a Memory Card Connecting and Printing from a Camera Connecting and Using a USB Flash Drive or External Device Solving CD DVD Problems Check these sections if you have problems printing o...

Page 270: ...arent topic Solving CD DVD Problems Related tasks Printing Your CD DVD Design Windows Printing Your CD DVD Design Mac Printing Photos from a Memory Card Onto a CD DVD Ink Smears on CD DVD If you notice smeared ink on your disc try these solutions Make sure you are printing on ink jet printable CDs or DVDs and that the surface of the disc is dry Handle printed discs carefully and let them dry for 2...

Page 271: ...e following Windows 10 Click and select Settings Apps Apps features Then select the program you want to uninstall and select Uninstall Windows 8 x Navigate to the Apps screen and select Control Panel Programs Programs and Features Select the uninstall option for your Epson product then select Uninstall Change Note If you see a User Account Control window click Yes or Continue Select your product a...

Page 272: ...lem contact Epson Parent topic Uninstall Your Product Software Uninstalling Product Software Mac In most cases you do not need to uninstall your product software before re installing it However you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here Note If you find that re installing your product software does not solve a proble...

Page 273: ...e you call Epson for support please have the following information ready Product name Product serial number located on a label on the product Proof of purchase such as a store receipt and date of purchase Computer configuration Description of the problem Then call U S 562 276 4382 6 AM to 8 PM Pacific Time Monday through Friday and 7 AM to 4 PM Pacific Time Saturday Canada 905 709 3839 6 AM to 8 P...

Page 274: ...ry Card Specifications External USB Device Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications Network Interface Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software your computer should use one of these Microsoft operating systems Windows 10 Windows 8 x Windows 7 Wind...

Page 275: ...ating system visit the Epson support site at epson com support U S epson ca support Canada or epson com jm support Caribbean select your product and select Downloads Parent topic Technical Specifications Paper Specifications Note Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time Epson cannot guarantee the quality of any non Epson brand or typ...

Page 276: ...03 254 mm 11 17 inches 279 432 mm 16 9 wide 4 7 1 inches 102 181 mm Paper types Plain paper and paper distributed by Epson Weight Plain paper 17 lb 64 g m2 to 24 lb 90 g m2 Envelopes Size No 10 4 1 9 5 inches 105 241 mm Paper types Plain bond paper Weight 20 lb 75 g m2 to 24 lb 90 g m2 Parent topic Technical Specifications Printable Area Specifications Note When printing borderless quality may dec...

Page 277: ...2 Reduced print quality area top 1 61 inch 41 mm minimum 3 Reduced print quality area bottom 1 46 inch 37 mm minimum Single sheets borderless printing 1 Reduced print quality area top 1 73 inch 44 mm minimum 2 Reduced print quality area bottom 1 57 inch 40 mm minimum ...

Page 278: ... 2 Top bottom 0 20 inch 5 mm minimum 3 Reduced print quality area right 0 71 inch 18 mm minimum 4 Reduced print quality area left 1 61 inch 41 mm minimum CD DVD 1 Inner margin 0 71 inch 18 mm minimum 2 Inner reduced print quality area 1 69 inch 43 mm minimum ...

Page 279: ... dpi sub scan Color Depth Color 48 bits per pixel internal 16 bits per pixel per color internal 24 bits per pixel external 8 bits per pixel per color external Grayscale 16 bits per pixel internal 8 bits per pixel internal Black and white 16 bits per pixel internal 1 bit per pixel external Light source LED Parent topic Technical Specifications Ink Specifications Note This product is designed to wor...

Page 280: ...ture Storage 4 to 104 F 20 to 40 C 1 month at 104 F 40 C Ink freezes at 5 F 15 C Ink thaws and is usable after 2 hours at 77 F 25 C Parent topic Technical Specifications Related concepts Purchase Epson Ink and Maintenance Box Memory Card Specifications Note Cards marked with an asterisk require an adapter consult your adapter documentation for details on using it Compatible types and maximum capac...

Page 281: ...operation of externally connected devices CD ROM CD R drive 700MB maximum capacity CD RW is not supported DVD ROM DVD R drive 4 7GB maximum capacity DVD RW DVD R DVD RW DVD RAM and Blu ray Disc are not supported Magneto optical drive 1 3GB Hard disk and USB flash drives 2TB Formatted in FAT FAT32 or exFAT Parent topic Technical Specifications Dimension Specifications Height Stored 6 6 inches 168 m...

Page 282: ...ly 6 4 W Sleep mode Approximately 0 9 W Power off mode Approximately 0 1 W Parent topic Technical Specifications Environmental Specifications Temperature Operating 50 to 95 F 10 to 35 C Storage 4 to 104 F 20 to 40 C 1 month at 104 F 40 C Humidity without condensation Operating 20 to 80 RH Storage 5 to 85 RH Parent topic Technical Specifications Interface Specifications Interface type Hi Speed USB ...

Page 283: ...ote Wireless LAN standard complies with either IEEE 802 11 b g or IEEE 802 11 b g n depending on purchase location Ethernet Standard IEEE802 3i 10BASE T to prevent risk of radio interference use a Category 5e or higher shielded twisted pair cable IEEE802 3u 100BASE TX IEEE802 3az Energy Efficient Ethernet connected device should be IEEE802 3az compliant Communication mode Auto 10Mbps Full duplex 1...

Page 284: ... 2 this device must accept any interference received including interference that may cause undesired operation of the device To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing This equipment complies with FCC IC ra...

Page 285: ...duct Use only the type of power source indicated on the product s label Use only the power cord that comes with the product Use of another cord may cause fires or shock Do not use the cord with any other equipment Place the product near a wall outlet where the plug can be easily unplugged Avoid plugging the product into an outlet on the same circuit as a photo copier or air control system that reg...

Page 286: ...roduct for sufficient ventilation Do not block or cover openings in the case or insert objects through the slots Keep the product away from potential sources of electromagnetic interference such as loudspeakers or the base units of cordless telephones When connecting the product to a computer or other device with a cable ensure the correct orientation of the connectors Each connector has only one ...

Page 287: ...d causing an accident Parent topic Important Safety Instructions LCD Screen Safety Instructions Use only a dry soft cloth to clean the LCD screen Do not use liquid or chemical cleansers If the LCD screen is damaged contact Epson If the liquid crystal solution gets on your hands wash them thoroughly with soap and water If the liquid crystal solution gets into your eyes flush them immediately with w...

Page 288: ... by the manufacturer could void the user s authority to operate the equipment For Canadian Users CAN ICES 3 B NMB 3 B Parent topic Notices Binding Arbitration and Class Waiver 1 DISPUTES BINDING INDIVIDUAL ARBITRATION AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1 1 Disputes The terms of this Section 1 shall apply to all Disputes between you and Epson The term Dispute is meant to have the br...

Page 289: ...ice Epson and you agree to act in good faith to resolve the Dispute before commencing arbitration 1 4 Small Claims Court Notwithstanding the foregoing you may bring an individual action in the small claims court of your state or municipality if the action is within that court s jurisdiction and is pending only in that court 1 5 WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS YOU AND EPSON AGREE THA...

Page 290: ... the amount of damages sought to be recovered You can find a copy of a Demand for Arbitration at http www jamsadr com Demand for Arbitration ii Send three copies of the Demand for Arbitration plus the appropriate filing fee to JAMS 500 North State College Blvd Suite 600 Orange CA 92868 U S A iii Send one copy of the Demand for Arbitration to the other party same address as the Dispute Notice or as...

Page 291: ...y provision in this Agreement to the contrary you and Epson agree that if Epson makes any future amendments to the dispute resolution procedure and class action waiver provisions other than a change to Epson s address in this Agreement Epson will obtain your affirmative assent to the applicable amendment If you do not affirmatively assent to the applicable amendment you are agreeing that you will ...

Page 292: ...is Epson product Epson is not responsible for any use of this information as applied to other products Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterat...

Page 293: ...not be as broad as some people assume Contact your legal advisor for any questions regarding copyright law Parent topic Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse This is to ensure that the product meets Energy Star standards of energy efficiency More energy savings can be achieved by setting the time to ...

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