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Scanning Software Does Not Operate Correctly
Cannot Start Epson Scan 2
Scanning is Slow
Cannot Send Scans to a Cloud Service
Parent topic:
Scanning Software Does Not Operate Correctly
If your scanning software does not operate correctly, try these solutions:
• Make sure your computer has adequate memory and meets the system requirements for your
operating system.
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,
wake your system and restart your scanning software.
• If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it.
• In Windows, make sure your product is listed as a valid device in the
Scanners and Cameras
control
panel.
• Use the Epson Scan 2 Utility on your computer to reset the scanner software settings. If resetting the
settings does not solve the problem, uninstall and reinstall the scanner software.
Parent topic:
Related concepts
Uninstall Your Product Software
Related references
Windows System Requirements
Mac System Requirements
Cannot Start Epson Scan 2
If you cannot start Epson Scan 2, try these solutions:
• Make sure your product is turned on and any interface cables are securely connected at both ends.
• If your product is connected to a USB hub, connect it directly to your computer instead.
• If you scan at a high resolution over a network, a communication error may occur. Lower the
resolution.
• Make sure Epson Scan 2 is selected as your scanning program.
Summary of Contents for ET-2800
Page 1: ...ET 2800 ET 2803 User s Guide ...
Page 2: ......
Page 14: ...14 Product Parts Inside 1 Document cover 2 Scanner glass 3 Control panel 1 Scanner unit ...
Page 116: ...116 You see an Epson Scan 2 window like this ...
Page 128: ...128 1 Click the Settings button You see a screen like this 2 Click the File Name Settings tab ...
Page 130: ...130 You see a screen like this 2 Click the Save Settings tab ...
Page 133: ...133 You see a screen like this 2 Click the Customize Actions tab ...
Page 135: ...135 You see this window ...
Page 160: ...160 You see a window like this 5 Click Print ...