Mobile printing
Connect wirelessly from your smartphone, tablet, or computer.
Print documents and photos from across the room or around
the world:
• Print directly from your iOS device. Simply connect your
printer and device to the same network and tap the action
icon to select the print option.
• Print directly from your Android™ (v4.4 or later) device*.
Simply connect your printer and device to the same network
and tap the menu icon to select the print option.
• Print from wherever you are, next to your printer or remotely,
with Epson Connect™ and Google Cloud Print™. Learn
more at
www.epson.com.jm/connect.
* May require the Epson Print Enabler or Mopria Print Service app from
Google Play™.
Any problems?
Network setup was unsuccessful
• Make sure you select the right network name (SSID).
• Restart your router (turn it off and then on), then try to
connect to it again.
• The printer can only connect to a network that supports
2.4 GHz connections. If your router offers both 2.4 GHz and
5 GHz connections, make sure 2.4 GHz is enabled.
• If you see a firewall alert message, click
Unblock or Allow
to let setup continue.
• If your network has security enabled, make sure you enter
your network password (WEP key or WPA passphrase)
correctly. Be sure to enter your password in the correct
case.
There are lines or incorrect colors in my printouts.
Run a nozzle check to see if there are any clogged nozzles.
Then clean the print head, if necessary. See the online User’s
Guide for more information.
The product’s screen is dark.
Make sure your product is turned on, and press any button to
wake it from sleep mode.
Setup is unable to find my product after connecting
it with a USB cable.
Make sure your product is on and securely connected
as shown.
EPSON is a registered trademark, EPSON Exceed Your Vision is a registered logomark, and
Epson Connect is a trademark of Seiko Epson Corporation.
Designed for Excellence is a trademark of Epson America, Inc.
Mac is a trademark of Apple Inc., registered in the U.S. and other countries.
Windows is a registered trademark of Microsoft Corporation in the United States and/or other
countries.
Android, Google Cloud Print, Chromebook, and Google Play are trademarks of Google LLC.
General Notice: Other product names used herein are for identification purposes only and may
be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
This information is subject to change without notice.
© 2018 Epson America, Inc., 12/18
Printed in XXXXXX
CPD-56762
3
Insert paper with the printable side down and slide the
edge guides against the paper, but not too tightly.
4
Keep the cassette flat as you insert it all the way and then
close the paper cassette cover.
Note:
Make sure the paper is loaded against the front of the
cassette.
5
Select the paper settings on the product’s control panel.
4
Install software
Note:
• If you are using a Mac or your computer does not have a
CD/DVD drive, an Internet connection is required to obtain the
product software.
• To print from a Chromebook™, go to
www.epson.com.jm/support/gcp for instructions.
1
Make sure the product is
NOT CONNECTED to your
computer.
Windows
®
:
If you see a Found New Hardware screen, click
Cancel and disconnect the USB cable.
2
I
nsert the product CD (Windows only) or download and
run your product’s software package. For the latest
software, visit
www.epson.com.jm/support/m2170.
3
Follow the instructions on the computer screen to run the
setup program.
4
When you see the Select Your Connection screen, select
one of the following:
•
Wireless connection
In most cases, the software installer automatically
attempts to set up your wireless connection. If setup
is unsuccessful, you may need to enter your network
name (SSID) and password.
•
Direct USB connection
Make sure you have the USB cable ready.
•
Wired network connection
Make sure you have an Ethernet cable (not included).
Error codes
If you see one of the error codes below on the LCD screen,
follow the steps here to proceed:
E-01
A printer error has occurred.
Open the printer cover and remove any paper or protective
material inside the printer. Turn the power off and on again.
E-02
A scanner error has occurred.
Turn the power off and on again.
W-01
A paper jam has occurred.
Remove the paper from the printer and press the button
displayed on the bottom of the LCD screen to clear the error.
In some cases, you may need to turn the power off and on
again.
If you see a code that is not listed here, see your online User’s
Guide.
Any questions?
User’s Guide
Windows: Click the icon on your desktop or Apps screen to
access the online User’s Guide.
Mac: Click the icon in Applications/Epson Software/Guide to
access the online User’s Guide.
If you don’t have a User’s Guide icon, go to the Epson website,
as described below.
Technical support
Visit
www.epson.com.jm/support/m2170 to download
drivers, view manuals, get FAQs, or contact Epson.
You can also speak to a service technician by calling one of
these numbers:
Argentina
(54 11) 5167-0300
Guatemala* 1-800-835-0358
0800-288-37766
Mexico
01-800-087-1080
Bolivia* 800-100-116
Mexico City (52 55) 1323-2052
Chile
(56 2) 2484-3400
Nicaragua* 00-1-800-226-0368
Colombia 018000-915235 Panama* 00-800-052-1376
Bogota
(57 1) 592-2200
Paraguay 009-800-521-0019
Costa Rica 800-377-6627
Peru
0800-10-126
Dominican
Lima
(51 1) 418-0210
Republic* 1-888-760-0068 Uruguay 00040-5210067
Ecuador* 1-800-000-044 Venezuela
(58 212) 240-1111
El Salvador* 800-6570
* Contact your local phone company to call this toll free number from a mobile
phone.
If your country does not appear on the list, contact your
nearest Epson sales office. Toll or long distance charges may
apply.
Need paper and ink?
Ensure brilliant results with Epson
®
specialty
and plain papers, engineered specifically for
Epson printers. You can purchase them from
an Epson authorized reseller. To find the
nearest one, visit
www.epson.com.jm
or contact Epson as described in
“Any questions?” on this sheet.
M2170 replacement ink
Color
Standard-
capacity
High-
capacity
Black
534S
534
* Ink availability varies by country.
