6-18
Troubleshooting
Egret
Ref. Guide
paper.bk
Rev. D
A5 size
TROUBL.FM
3/18/99
Pass 0
L
Proof Sign-off:
M.Hida
_______
K.Nishi
_______
K.Norum
_______
Solving printer option problems
Paper does not feed from an optional 500-Sheet Lower Cassette
Unit or Large Capacity Paper Unit
Make sure you have selected the proper paper cassette in your
printer driver.
There may be no paper in the optional cassette. If so, load paper
in the cassette.
Make sure that the optional cassette unit is properly installed as
described in Chapter 3, “Handling Options”.
Make sure you have not tried to load a cassette with too many
sheets of paper. The Lower Cassette Unit can hold a maximum of
500 sheets and the Large Capacity Paper Unit can hold 2500 sheets
of 75g/m
2
paper.
Even with additional memory installed, complex pages don't print
and a Mem Overflow message still appears
The Page Protect setting in the printer driver’s or SelecType may
need to be changed.
You may not have enough memory installed. If you are printing
at 600 dpi, printing at 300 dpi may solve the problem.
When printing in Multiple Sorter mode, only one copy is printed
Your printer needs at least 64 MB of installed memory to print in
the Multiple Sorter mode. Install the required memory, or print
using the Sorter mode instead.
