Epson EH-TW5400 User Manual Download Page 82

Page: 82 / 112

Troubleshooting

Problem

Page

Problems with HDMI

HDMI Link does not function.

p.85

The device name is not displayed under device connections.

p.86

Network problems

Cannot access the network via wireless LAN.

p.86

The image contains static during network projection.

p.86

Cannot connect using Screen Mirroring.

p.87

The image contains static during Screen Mirroring connection.

p.87

Bluetooth device prob-
lems

Cannot connect Bluetooth device.

p.87

The audio and connection for the Bluetooth device disconnects.

p.88

Summary of Contents for EH-TW5400

Page 1: ...User s Guide ...

Page 2: ...as well as a support and service guide troubleshooting check lists and so on Make sure you read this guide before using the pro jector User s Guide this guide Contains information on setting up and basic operations before using the projector using the Configuration menu and handling problems and performing routine maintenance Quick Start Guide Contains information on the procedures for setting up ...

Page 3: ...n that if ignored could possibly result in personal injury or physical damage due to incorrect handling General Information Indications Attention Indicates procedures which may result in damage or malfunctions to occur c Indicates additional information and points which may be useful to know regarding a topic s Indicates a page where detailed information regarding a topic can be found Menu Name In...

Page 4: ...perating range top to bottom 24 Basic Operations Projecting Images 25 Turning On the Projector 25 If the target image is not projected 26 Using the Home Screen 26 Turning Off 27 Adjusting the Projected Image 28 Displaying the Test Pattern 28 Adjusting the Focus 28 Adjusting the Projection Size 28 Adjust the Height of the Image 29 Adjusting the Projector s Tilt 29 Adjusting the Position of the Imag...

Page 5: ...ting Network Settings for the Projector 54 SelectingtheComputer sWirelessLANSettings 56 Selecting wireless network settings in Windows 56 Selecting wireless network settings in Mac 56 Setting Up Wireless Network Security 57 Connecting a Mobile Device Using a QR Code 57 Projecting in Screen Mirroring 59 Selecting Screen Mirroring Settings 59 Projecting in Windows 10 60 Projecting in Windows 8 1 61 ...

Page 6: ...Lamp replacement period 93 Replacing Consumables 94 Replacing the air filter 94 Replacing the lamp 95 Resetting lamp hours 96 Appendix Optional Accessories and Consumables 98 Optional Items 98 Consumables 98 Supported Resolutions 99 Computer Signals Analog RGB 99 HDMI1 HDMI2 Input Signal 99 MHL Input Signal 99 3D Input Signal HDMI 100 3D Input Signal MHL 100 Specifications 101 Appearance 103 List ...

Page 7: ... into your eyesormouth contact yourlocalphysiciansimmediately Caution Whileprojecting donotputyourfaceorhandsneartheairexhaustvent and do not place objects that may become warped or damaged by heat near the vent Hot air from the air exhaust vent could cause burns warp ing or accidents to occur d Lens cover Close when not using the projector to protect the lens from being scratched or soiled s p 27...

Page 8: ...on s p 31 n Control panel Operates the projector s p 7 Control Panel Buttons Indicators Function a Turns the projector on or off s p 25 Shows the projector s status through a combination of other indicators lit and flashing s p 79 b Operation indicator Flashes blue to indicate the projector is warming up or cooling down Shows theprojector sstatusthroughacombinationofotherindicatorslitandflashing s...

Page 9: ...whiledisplayingtheprojector smenu PerformshorizontalkeystonecorrectionwhentheKeystonescreenisdisplayed s p 31 h Adjusts keystone distortion in projected images s p 31 Selectsmenu itemsoradjustmentvalues whiledisplayingtheprojector smenu i Return to the previous menu level when a menu is displayed s p 64 j Selects functions and settings when a menu is displayed s p 64 k Displays and closes the Conf...

Page 10: ...standards s p 49 When HDMI Link is Off Displays the HDMI Link settings menu d Displays and closes the Configuration menu On the Configuration menu you can make ad justments and settings for Signal Image Input Signal and so on s p 64 e Selects menu items and adjustment values s p 64 f Performs the function assigned to the User But ton s p 68 g Changes the Color Mode s p 34 h Changes the 3D Display ...

Page 11: ...turnstoitsdefaultvalue when pressed while the menu s adjustment screen is displayed s p 64 r When a menu is displayed it accepts and enters the current selection and moves to the next lev el s p 64 s Returnstothepreviousmenulevelwhenamenu is displayed s p 64 t Adjusts the volume s p 33 You cannot control the volume for Bluetooth audio devices A Temporarily mutes or plays the audio s p 33 ...

Page 12: ...peakers s p 19 e HDMI2 port Connects HDMI compatible video equipment and computers s p 18 f HDMI1 MHL port Connects HDMI compatible video equipment and computers s p 18 Also connects MHL compatible smartphones and tablets s p 18 g PC port Connects to the RGB output port on a computer s p 18 h Service port Service port This is not normally used i USB port Connects USB devices such as a USB memory d...

Page 13: ... p 98 b Security cable fitting Thread a commercially available theft prevention wire lock through this opening to secure and lock the projector c Rear foot When set up on a surface such as a table extend the foot to adjust horizontal tilt s p 29 d Front adjustable foot When set up on a surface such as a table extend the foot to adjust the height of the image s p 29 ...

Page 14: ...ed in parallel use one of the following methods to adjust the projected image Correct distortion in the image using the horizontal keystone adjuster or H V Keystone s p 30 Adjust the position of the projected image using lens shift s p 29 Installing the projector horizontally by adjusting the height of either side If the projector is tilted the projected image is also tilted Install the projector ...

Page 15: ...jury When installing it in a high position such as on a shelf take measures against falling by using wires to ensure the safety in an emergency such as an earthquake and prevent accidents If it is not installed correctly it could fall causing an accident and injury Do not block the air intake vent and air exhaust vent of the projector Blocking its air intake vent and air exhaust vent may trap heat...

Page 16: ...jector is moved away from the screen Use the table below to setup the projector at the optimum position from the screen The values given here are for your reference only The maximum lens shift adjustment values are shown in the following table c The projected image becomes smaller after correcting distortion Increase the projection distance to fit the projected image to the screen size A Projectio...

Page 17: ... 150 332 x 187 443 to 719 9 to 19 200 443 x 249 591 to 959 12 to 25 250 553 x 311 740 to 1200 16 to 31 300 664 x 374 888 to 1441 19 to 37 EH TW5400 Unit cm 16 9 Screen Size A B Minimum Wide to Maximum Tele 60 133 x 75 162 to 195 7 80 177 x 100 217 to 261 9 100 221 x 125 272 to 327 11 150 332 x 187 410 to 492 17 200 443 x 249 547 to 658 23 250 553 x 311 685 to 823 28 332 735 x 413 911 to 1094 38 Le...

Page 18: ...Preparing 17 Installation example for EH TW5650 EH TW5600 with 16 9 screen size and 100 Side view Overhead view ...

Page 19: ...g different types of signals Check the user s guide supplied with the video equipment to confirm what type of signals can be output If audio is not output correctly check the settings in Audio Out Device s Settings HDMI Link Audio Out Device p 68 Connecting a Computer To project images from a computer connect the computer using one of the following methods When using a commercially available compu...

Page 20: ...ect USB devices such as USB memories and USB compatible digital cameras Using the USB cable supplied with the USB device connect the USB device to the USB TypeA port on the projector When the USB device is connected you can project image files on the USB memory or digital camera as a slideshow s p 51 When you have finished projecting remove USB devices from the projector For devices with a power s...

Page 21: ...ee the following for information on connecting 3D Glasses s Pairing 3D Glasses p 45 Audio input to the HDMI1 port HDMI2 port or Screen Mirroring is output from speakers or headphones that support Bluetooth a Press the button to display the menu in the following order Settings Bluetooth Bluetooth Audio b Use the buttons to select On and then press the button to confirm the selection c Turn on pairi...

Page 22: ... Device p 68 There is a delay in the audio output from any Bluetooth audio devices Bluetooth specifications Version Bluetooth Ver 3 0 Output Class 2 Communication dis tance Approx 10 m Supported profiles A2DP Content protection SCMS T Frequency used 2 4 GHz band 2 402 to 2 480 GHz Supported codecs SBC Qualcomm aptX audio Warning Electromagnetic interference may cause medical equipment to malfuncti...

Page 23: ... communication method for Bluetooth uses the same frequency 2 4 GHz as wireless LAN IEEE802 11b g or microwave ovens Therefore if these devices are used at the same time radio wave interference may occur the image and audio may be interrupted or communication may not be possible If you do need to use these devices at the same time make sure there is enough distance between them and the Bluetooth d...

Page 24: ...ery cover While pushing the battery compartment cover catch lift the cover up b Replace the old batteries with new batteries Check the polarity of the batteries and before installing c Reattach the battery cover Press the cover until it clicks into place c If delays in the responsiveness of the remote control occur or if it does not operate it probably means that the batteries are becoming flat Wh...

Page 25: ...Preparing 24 Remote Control Operating Range Operating range left to right Operating range top to bottom ...

Page 26: ... is warmed up the operation indicator stops flashing and turns blue c When Direct Power On is set to On you can start projecting by simplyconnectingthepowercord to the projector without having to press any buttons s Extended Operation Direct Power On p 71 d Open the lens cover e Turn on the connected equipment Warning Do not look into the lens during projection The powerful light emitted could cau...

Page 27: ...ected If the image is not projected you can switch the source using one of the following methods Remote control Control panel Press the button for the target port Press the button and select the target port Press the button to confirm the selection Using the Home Screen The Home screen feature allows you to easily select an image source and access useful functions Press the button on the remote co...

Page 28: ...e control panel Remote control Control panel A confirmation message is displayed c Press the button again The operation indicator flashes and the projector begins to cool down d Wait until cool down is complete When cool down is complete the operation indicator stops flashing e Disconnect the power cord c If the power cord is connected someelectricityisconsumedeven if no operations are made f Clos...

Page 29: ...ition just after setting up the projector you can display a test pattern instead of connecting video equipment Press the button on the remote control to display the test pattern The standard for horizontal lines at the top and bottom uses 2 40 1 CinemaScope Press the button again to end the test pattern display Adjusting the Focus Adjust the focus using the focus ring or the focus adjuster Adjusti...

Page 30: ... s Tilt If the projected image is horizontally tilted the left and right sides of the projected image are at different heights whentheprojectorissetuponatable adjusttherearfootsothatbothsidesarelevelwitheachother Adjusting the Position of the Image Lens Shift EH TW5650 EH TW5600 only If the projector cannot be installed directly in front of the screen you can adjust the position of the image by us...

Page 31: ...ly c The projected image becomes smaller after correcting distortion Increase the projection distance to fit the projected image to the screen size Install the projector parallel with the screen without any loss in image quality If you cannot install the projector parallel to the screen adjust the shape of the image using H V Keystone correction When correcting distortion rotate the lens shift dia...

Page 32: ... You can correct images up to 30 left or right Correct manually H V Keystone You can use the buttons on the control panel to correct keystone distortion Press the buttons to display the V Keystone H Keystone gauges When the gauges are displayed press the buttons to perform vertical correction and press the buttons to perform horizontal correction When the top or bottom is too wide When the left or...

Page 33: ...he button c To reset the Quick Corner corrections hold down the button for about two seconds while the areaselection screen is displayed and then select Yes d Use the buttons to adjustthepositionofthecorner Press the button to return to the area selection screen c Ifyouseethisscreen youcannot adjust the shape any further in the direction indicated by the gray triangle e Repeat steps 3 and 4 as nee...

Page 34: ...aution Do not start at high volume A sudden excessive volume may cause loss of hearing Always lower the volume before powering off so that you can gradually increase the volume when you next turn on the power Hiding the Image and Muting the Audio Temporarily A V Mute You can temporarily stop projection and mute any sound by pressing the buttonontheremotecontrol or by closing the lens cover To turn...

Page 35: ...26 b Select Color Mode Use the buttons to select a mode and then press the button to confirm the selection Choices when projecting 2D images Mode Application Dynamic Ideal for use in a bright room BrightCinema Ideal for use in a bright room Images are clear and sharp Natural Ideal for use in a dark room We recommend selecting this mode when performing color adjustment for the image s p 38 Cinema I...

Page 36: ...es fixed by the signal Note that using the aspect ratio function of the projector to reduce enlarge or split the projected image for commercial purposes or for public viewing may infringe upon the rights of the copyright holder of that image based on copyright law Adjusting the Sharpness You can adjust the outline of the image Pressthe buttontodisplaysmenusinthefollowingorder Image Sharpness Use t...

Page 37: ...he adjustments to their default values d Press the button to exit the menu Setting Auto Iris Byautomaticallysettingtheluminanceaccordingtothedisplayedimage youcanenjoydeepandrichimages You can select the luminance adjustment tracking for changes in brightness in the displayed image from Normal to High Speed a Press the button c You can make settings from the Configuration menu s Image Auto Iris p ...

Page 38: ... s Signal Advanced Image Processing p 66 When the source is HDMI1 or HDMI2 When inputting 2D signals or 3D signals 1080p 24 Hz s p 99 a Press the button c You can make settings from the Configuration menu s Image Frame Interpolation p 65 b Use the buttons to select the item and then press the button to confirm the selection ...

Page 39: ...s to make the adjustments The image becomes brighter when moved to the right positive and darker when moved to the left negative Offset When the image is made brighter shading for the darker sections is more vividly expressed When the image is made darker the image appears more full bodied but shading for the darker sections is harder to distinguish Gain When the image is made brighter the bright ...

Page 40: ...n to adjust another color Press the button to return the adjustments to their default values e Press the button to exit the menu Adjusting the Gamma You can adjust slight coloration differences that may occur due to the device being used when the image is displayed You can set it by using one of the following methods Select and adjust the correction value Adjust using the gamma adjustment graph Se...

Page 41: ... the gamma adjustment graph becomes rounded c The horizontal axis of the gamma adjustment graph shows the input signal level and the vertical axis shows the output signal level Select Reset to return the adjustments to their default values Adjust using the gamma adjustment graph Select a tone point on the graph and make adjustments a Pressthe buttontodisplaysmenus in the following order Image Adva...

Page 42: ...t means the memory has already been registered When you select a registered memory a message is displayed asking you to confirm that you want to overwritethememory IfyouselectYes the previous content is erased and the current settings are saved Loading Deleting and Renaming a Memory You can load delete and rename registered memories Press the button and then select the target function on the scree...

Page 43: ...on Renaming a Memory Changes the memory name Select the memory name you want to change and then press the button Enter the memory name using the soft keyboard s p 74 When you have finished move the cursor over Finish and then press the button ...

Page 44: ...r 3D Glasses s p 45 This projector supports the following 3D formats Frame Packing Side by Side Top and Bottom If the 3D image cannot be viewed The projector automatically projects a 3D image when detecting a 3D format Some 3D TV broadcasts may not contain 3D format signals If this happens follow the steps below to set the 3D format a Press the button to set 3D Display to 3D The button toggles 3D ...

Page 45: ...Overscan Off fixed You cannot use the Split Screen function EH TW5650 only during 3D projection How the 3D image is viewed maychange depending on the temperature of the surroundings and how long the lamp has been used Refrain from using the projector if the image is not projected normally Using 3D Glasses Use the optional 3D Glasses ELPGS03 to view 3D images s p 98 c The 3D Glasses come with prote...

Page 46: ... you can view 3D images the next time the devices are turned on You can perform pairing within a range of three meters from the projector While pairing is being performed make sure you stay within a range of three meters from the projector Otherwise pairing will fail If synchronization cannot be performed within 30 seconds pairing is automatically canceled When pairing is cancelled 3D images canno...

Page 47: ...on or pairing succeeded Converting 2D Images to 3D You can convert 2D images from HDMI1 or HDMI2 into 3D images a Press the button to set 3D Display to Auto The button toggles 3D Display between Auto 3D and 2D b Press the button to display the menu in the order Signal 3D Setup 2D to 3D Conversion c Use the buttons to select the strength of the 3D effect and then press the button to confirm the sel...

Page 48: ...f the glass sections and so on are broken an injury could occur Store the glasses in the soft glasses case Be careful of the edges of the frame when wearing the 3D Glasses If it pokes your eye and so on an injury could occur Do not place your finger in any of the moving sections such as the hinges of the 3D Glasses Otherwise an injury could occur Caution Wearing 3D Glasses Make sure you wear the 3...

Page 49: ...ges If using 3D Glasses in a room with fluorescent or LED lighting you may see flashing or flickering throughout theroom Ifthisshouldoccur reducethelightinguntiltheflickeringgoesawayorturnoffthelightscompletely when viewing 3D images In some very rare cases this flickering could trigger seizures or fainting for some individuals If you begin to feel uncomfortable or unwell at any time when viewing ...

Page 50: ...ed back on the connected device Connected Devices Operations Using the projector s remote control you can perform op erations such as Play Stop Fast Forward Rewind Next Chapter Previous Chapter Pause VolumeAdjustment and Audio Mute You can also select the following functions from the HDMI Link screen Function Explanation Audio Out Device When an AV system is connected you can output audio from the...

Page 51: ...heck that HDMI Link is set to On s Settings HDMI Link HDMI Link p 68 a Pressthe button andthenselect Device Connections The Device Connections list is displayed Devices that have an aqua icon to their left are linked by HDMI Link If the device name cannot be determined this field is left blank b Select the device you want to operate using the HDMI Link function c If the cable does not meet the HDM...

Page 52: ...e projected clearly if the compression ratio is too high Playing a Slideshow a Connect a USB storage device Files are displayed as thumbnails To open a folder select the folder and then press the button c If thumbnails of the files are not displayed press the button on the remote control to switch the source b Select Slideshow Use the buttons to select Slideshow at the bottom right of the screen a...

Page 53: ... Display Order You can select to display the files in Name Order or Date Order Sort Order You can select to sort the files In Ascending or In Descending order Continuous Play You can set whether to repeat a slideshow Screen Switching Time When playing a slideshow you can set the time for a single file to be dis played You can set a time between No 0 to 60 seconds When you set No auto play is disab...

Page 54: ...d on the left of the screen and images from Screen Mirroring are projected on the right of the screen c 3D images cannot be projected in the split screen projection Changing the Split Screen Settings When you press the button while performing the split screen projection you can change the Split Screen settings The following table shows the details for each item Screen Right For mat Select the orie...

Page 55: ... iProjection for free using one of the following methods however any fees incurred when communicating are the responsibility of the customer Download Epson iProjection Windows Mac from the following Web site http www epson com Download Epson iProjection iOS Android from the App Store or Google Play Selecting Network Settings for the Projector Before you can project from your wireless network you n...

Page 56: ...ttons on the remote control to highlight characters and then press to enter them e Select Wireless LAN and then press the button f Select the Connection Mode setting Quick Letsyouquicklyconnecttoonesmartphone tablet orcomputer WhenyouselectQuick gotostep10 Advanced Lets you connect to multiple smartphones tablets or computers over a wireless network access point When you select Advanced go to step...

Page 57: ...s settings for your projector you need to make wireless settings on the connected device Then start the network software to send images to your projector through a wireless network c To prevent the SSID and IP address from being displayed on the LAN standby screen or the Home screen set SSID Display and IP Address Display to Off s Network Network Configuration Wireless LAN p 72 Selecting the Compu...

Page 58: ... Complete and follow the on screen instructions to save your settings and exit the menus Connecting a Mobile Device Using a QR Code When wireless LAN settings have been completed for the projector you can read the QR code projected onto the projection screen by Epson iProjection V1 3 0 or later to connect mobile devices such as smartphones and tablets c When using Epson iProjection in Quick connec...

Page 59: ...n iProjection Read the code from in front of the screen so that the QR code fits into the guide in your smart phone or tablet If you are too far from the screen the code may not be read When a connection is established select the Contents menu from and select the file you want to project ...

Page 60: ...ed over a Miracast connection The audio and connection to Bluetooth audio devices may be lost due to radio wave interference Audio may continue to be output from Screen Mirroring even when projecting images from a source other than Screen Mirroring Do not change the projector s Screen Mirroring Settings during Screen Mirroring projection Doing so may cause the projector to disconnect and it may ta...

Page 61: ...ended make the Extended settings Interrupt Connection Set this to On to allow other users to switch the screen while projecting in Screen Mirroring or select Off to prevent the screen from being switched Channel Select the wireless channel used in Screen Mirroring h When you finish selecting settings select Set and follow the on screen instructions to save your settings and exit the menus Projecti...

Page 62: ...at the bottom right of the projected image The projector displays the image from your computer c Itmaytakesometimeuntiltheconnectionisestablished Whileconnecting donotdisconnect the projector s power cord Doing so may cause your device to freeze or malfunction Projecting in Windows 8 1 YoucansetupyourcomputerforwirelessprojectionfromCharmsinWindows8 1 Youcanplayaudiothrough the projector s speaker...

Page 63: ... s Display Name from the list f If you see the PIN entry screen on your computer enter the PIN code displayed on the Screen Mirroring standby screen or at the bottom right of the projected image The projector displays the image from your computer c Itmaytakesometimeuntiltheconnectionisestablished Whileconnecting donotdisconnect the projector s power cord Doing so may cause your device to freeze or...

Page 64: ...y screen c On your mobile device use your Miracast function to search for the projector You see a list of available devices d Select the projector s Display Name from the list e If you see the PIN entry screen on your mobile device enter the PIN code displayed on the Screen Mirroring standby screen or at the bottom right of the projected image The projector displays the image from your mobile devi...

Page 65: ...selection When you select the top menu on the left the sub menu on the right changes The line at the bottom is a guide for operations c Use the buttons to select the sub menu on the right and then press the button to confirm the selection The adjustment screen for the selected function is displayed d Use the buttons to adjust the settings Ex Adjustment bar Ex Choices Press the button on an item di...

Page 66: ...and shade in the images By increasing the contrast the images become vivid Color Satura tion Adjusts the color saturation for the im ages Tint Adjusts the tint for the images Sharpness Adjusts the image sharpness Color Temp Color Temp Adjusts the tint for the images The image is tinted blue for high values and tinted red for low values Customized Adjusts the offset and gain for each R G and B colo...

Page 67: ...umption Normal ECO You can set the lamp brightness to one of two settings Select ECO if the images being projected aretoobright WhenECOisselected pow er consumption during projection decrea ses and fan rotation noise is reduced Auto Iris Off Normal High Speed You can change the luminance adjust ment tracking for changes in brightness in the displayed image s p 36 Reset Yes No Resetsthe adjustmentv...

Page 68: ...mal Full 3 Zoom 3 Selects the aspect mode s p 35 Tracking 2 3 Varies depending on the input signal Adjusts computer images when vertical stripes appear in the images Sync 2 3 0 to 31 Adjusts computer images when flickering fuzzi ness or interference appear in the images Adjusting the Brightness Contrast or Sharp ness may cause flickering or fuzziness When adjustingSync after adjustingthe Track ing...

Page 69: ...only displayed when a HDMI1 or HDMI2 image signal is being input 2 Settings are saved for each type of input source or signal 3 This is only displayed when a PC image signal is being input 4 This is only displayed when a Screen Mirroring image signal is being input Settings menu Function Menu Settings Explanation Keystone H V Keystone V Keystone 60 to 60 Corrects vertical distortion in an im age s...

Page 70: ...rations to the connected device and turning on the projector select Bidirectional or Device PJ Whenlinkingpoweronforthepro jector to the connected device se lect Bidirectional or PJ Device Power Off Link On Off Sets whether or not to power off connected devices when the pro jector is turned off Bluetooth Search Bluetooth Device SearchesforavailableBluetoothde vices and displays them as a list Blue...

Page 71: ... Lock Disables all of the pro jector s buttons except for the button is displayed on the screen if but tons are pressed while the projector is locked To unlock press and hold the buttononthecontrolpanel for at least 7 seconds If changed this setting is enabled once you close the Configuration menu User Button Fine Fast 2D to 3D Conversion Brightness Control In fo Display the QR Code EH TW5650 only...

Page 72: ...hefunctionassignedtotheHomescreen Custom Function 2 Display Messages On Off Setswhetherornottodisplaythefollowingmes sages On or Off Item names for image signals color modes and aspect ratios If the internal temperature is rising when no im age signal is being input or an unsupported sig nal is detected DisplayBackground Black Blue Logo Selects the screen status when no image signal is being input...

Page 73: ... Mode Illumination On Off Set this to Off if the light from the indicators on the control panel bother you when watching a movie in a dark room High Altitude Mode On Off SetthistoOnifyouareusingtheprojectorabove an altitude of 1500 meters Auto Source Search On Off SettoOntodetecttheinputsignalautomatically andprojectimageswhenthereisnoinputsignal Standby Mode EH TW5650 only Communication Off Commu...

Page 74: ...equency channel you want to use and then stabilizes the connection status Reset Yes No Resets all adjustment values on the Screen Mir roring Settings menu to their default settings Wireless LAN Power On Off Sets whether or not to use a wireless LAN On or Off Network infor mation Wire less LAN Displays the following network settings Connection Mode Wireless LAN system Antenna Level Projector Name S...

Page 75: ...Projector Name Up to 16 alphanumeric characters Enter a name to identify the projector over a network Remote Password Up to 8 alphanumeric characters When operating the projector from a smartphone or a tablet enter a password for accessing the projector Display LAN Info Text QR Code Text Setthedisplayformatfortheprojector snetworkinformation Wireless LAN menu Function Menu Settings Explanation Con...

Page 76: ...x x 224 0 0 0 to 255 255 255 255 where x is a number from 0 to 255 Subnet Mask Inputs the subnet mask for the projector The following subnet masks cannot be used 0 0 0 0 255 255 255 255 Gateway Address Inputs the gateway IP address of the projector The following gateway addresses cannot be used 0 0 0 0 127 x x x 224 0 0 0 to 255 255 255 255 where x is a number from 0 to 255 SSID Display On Off Set...

Page 77: ...y be needed if service is required Color Depth Displays the color depth Status This is information about problems thathave occurred on the projector This information may be needed if service is required Serial Number Displays the projector s serial number Event ID The application error log appears s p 89 Version Main Displays the firmware version of the projector Video2 Screen Mirroring Reset menu...

Page 78: ...Flashing Lit Status maintained Off Indicators Status Remedy blue orange Replace Lamp It is timetoreplaceyourlamp Replacethelampwithanewlamp as soon as possible s p 95 The lamp may explode if you continue to use it in this status blue orange High Temp Warning You can continue projecting If the temperature rises too high again projection stops automatically If the projector is installed next to a wa...

Page 79: ...e Power Err Ballast blue orange Lamp Error Lamp Failure Lamp Cover Open There is a problem with the lamp or it failed to turn on Disconnectthepowercord andthencheckifthelampiscracked s p 95 If it is not cracked reinstall the lamp and turn on the power If reinstalling the lamp does not fix the problem or if the lamp is cracked remove the power plug from the electrical outlet and contact your local ...

Page 80: ...ashing Lit Off Indicators Status Remedy blue Standby condition When you press the button on the remote control or the control panel projection starts after a short wait blue Warm up in progress Warm up time is about 30 seconds The power off operation is disabled while the projector is warm ing up Cool down in pro gress All operations are disabled while the projector is cooling down The projector e...

Page 81: ...problem Problem Page Problems relating to im ages No images appear Projection does not start the projection area is completely black or the projection area is completely blue p 81 Moving images being projected from a computer are not projected p 81 Not supported is displayed p 82 No Signal is displayed p 82 Images are fuzzy or out of focus p 82 Interference or distortion appears in the images p 82...

Page 82: ...rojector s power cord Check that pressing the power button after connection supplies the projector with power Is an image signal being input Check that the connected device is turned on When Messag es is set to On from the Configuration menu image signal mes sages are displayed s Extended Display Messages p 71 Are the Configuration menu settings correct Reset all of the settings s Reset Reset All ...

Page 83: ... For the computer s specifications see the documentation sup plied with the computer If the connection is made while the power of the projector or the computer is already turned on the Fn key Function key that switchesthecomputer simagesignaltoexternaloutputmaynot work Turn the power for the computer and the projector off and then back on again Images are fuzzy or out of focus Check Remedy Has the...

Page 84: ...om the Configuration menu s Signal Aspect p 66 Is the image Position adjusted correctly Adjust the Position setting from the Configuration menu s Signal Position p 66 Only when projecting computer image sig nals Is the correct resolution selected Setthecomputersothatthesignalsbeingoutputarecompatible with the projector s p 99 Image colors are not right Check Remedy Is the contrast adjusted correct...

Page 85: ...connect and reconnect the projector s power cord If the problem continues stop using the projector remove the power plug from the electrical outlet and contact your local dealer or the nearest projector information center s Epson Projector Contact List Problems with the remote control The remote control does not respond Check Remedy Is the remote control light emitting area pointing towards the re...

Page 86: ... been performed correctly See the User s Guide for the 3D Glasses to perform pairing Are there any devices that cause radio wave interference in the vicinity When using other devices at the same time with the frequency band 2 4 GHz such as Bluetooth communication devices wire less LAN IEEE802 11b g or microwave ovens radio wave inter ference may occur the image may be interrupted or communi cation...

Page 87: ...case sensitive upper case and lower case letters are treated as different characters If you have for gotten your passphrase set a new one s Network Settings Security Passphrase p 72 Have you checked the Event ID Check the Event ID number and perform the following steps s Info Event ID p 76 s p 89 The image contains static during network projection Check Remedy Are there any obstacles between the a...

Page 88: ...youmaynotbeabletoreconnecttotheprojectorfrom the recorded information Select the projector from the list of available devices The image contains static during Screen Mirroring connection Check Remedy Is the Wi Fi antenna of the mobile device cov ered Try not to cover the Wi Fi antenna of the mobile device Is the mobile device connected to the inter net If you use a Screen Mirroring connection and ...

Page 89: ...t that could cause interference Other problems No audio or the audio is too low Check Remedy Is the volume too low Adjust the volume so that you can hear the audio s p 33 Is it connected with an HDMI cable If no audio is output when connecting via an HDMI cable set the connected equipment to PCM output Are the Audio Out Device settings correct Check that the Audio Out Device settings are correct o...

Page 90: ... you see the PIN entry screen on your com puter enter the PIN code displayed on the Screen Mirroring standby screen or at the bot tom right of the projected image If this does notsolvetheproblem restarttheprojectorand the connected devices and then check the connection settings 0038 0042 Wireless LAN system mismatch Check the wireless LAN system for the mobile device and the projector and then rec...

Page 91: ...WPA2 authentication type mismatch Check the setting of wireless LAN security to see if it is correct 0894 Communications was cut off because a con nection was made to the wrong access point Check with the network administrator and fol low their instructions 0898 Failed to acquire the DHCP Check the DHCP server to see if it is operating correctly Turn off DHCP if it is not being used s Network Sett...

Page 92: ... The projector is overheating Make sure nothing is blocking the air vent and clean or replace the air filter c Since the air filter is removable you can clean both sides Do not rinse the air filter in water Do not use detergents or solvents Attention If dust collects on the air filter it can cause the internal temperature of the projector to rise and this can lead to problems with operation and sh...

Page 93: ...e air filter by using a vacuum cleaner from the front side e Install the air filter Slide in the air filter until it clicks into place f Close the air filter cover Cleaning the main unit Clean the projector s surface by wiping it gently with a soft cloth If it is particularly dirty moisten the cloth with water containing a small amount of neutral detergent and then firmly wring the cloth dry befor...

Page 94: ...with harsh materials or handle the lenses too roughly as they can easily become damaged When maintenance is necessary disconnect the USB Charg ing Adapter from the electrical outlet and check that all ca bles have been disconnected c The 3DGlassescontainrechargeablebatteries Observe local regulations when youdisposeofthem Replacement Periods for Consumables Air filter replacement period If the mes...

Page 95: ...ding on the characteristics of the lamp and the way it has been used the lamp may become darker or stop working before the lamp warning message appears You should always have a spare lamp unit ready in case it is needed Replacing Consumables Replacing the air filter c Dispose of used air filters properly in accordance with your local regulations Filter frame ABS ELPAF54 Polypropylene ELPAF55 Filte...

Page 96: ...immediately after turning off the projector as it is still hot Wait until the lamp has cooled down sufficiently before removing the lamp cover Otherwise you could get burnt WerecommendtheuseofgenuineEPSONoptionlamps Theuseofnon genuinelampsmayaffectprojection quality and safety Anydamageormalfunctioncausedbytheuseofnon genuinelampsmaynotbecoveredbyEpson swarranty a Press the button on the remote c...

Page 97: ...re electric shock or an accident Caution Make sure you install the lamp and lamp cover securely If they are not installed correctly the power does not turn on The lamp contains mercury Hg Dispose of used lamps in accordance with your local laws and regulations on disposing of fluorescent tubing Resetting lamp hours After replacing the lamp make sure you reset the lamp hours The projector records h...

Page 98: ...Maintenance 97 c Select Reset Reset Lamp Hours A reset confirmation message is displayed d Use the buttons to select Yes and then press the button to execute The lamp hours are reset ...

Page 99: ...3 Use when installing the projector on a high ceil ing Ceiling pipe 700 700 mm white ELPFP14 RF system 3D Glasses ELPGS03 Use when viewing 3D images USB Charging Adapter ELPAC01 Use when charging the 3D Glasses Computer cable 1 8 m ELPKC02 Use when projecting a computer s screen Computer cable 3 0 m ELPKC09 Computer cable 20 0 m ELPKC10 Special expertise is required to suspend the projector from a...

Page 100: ...Input Signal Signal Refresh Rate Hz Resolution dots SDTV 480i 60 720 x 480 SDTV 576i 50 720 x 576 SDTV 480p 60 720 x 480 SDTV 576p 50 720 x 576 HDTV 720p 50 60 1280 x 720 HDTV 1080i 50 60 1920 x 1080 HDTV 1080p 24 30 50 60 1920 x 1080 MHL Input Signal Signal Refresh Rate Hz Resolution dots SDTV 480i 60 720 x 480 SDTV 576i 50 720 x 576 SDTV 480p 60 720 x 480 SDTV 576p 50 720 x 576 HDTV 720p 50 60 1...

Page 101: ...V 720p 50 60 1280 x 720 HDTV 1080i 50 60 1920 x 1080 HDTV 1080p 50 60 1920 x 1080 HDTV 1080p 24 1920 x 1080 3D Input Signal MHL Signal Refresh Rate Hz Resolution dots 3D Format Frame Pack ing Side by Side Top and Bot tom HDTV 720p 50 60 1280 x 720 HDTV 1080i 50 60 1920 x 1080 HDTV 1080p 50 60 1920 x 1080 HDTV 1080p 24 1920 x 1080 ...

Page 102: ...ting 296 W Standby power consumption Communication On 2 0 W Standby power consumption Communication Off 0 2 W Operating altitude Altitude 0 to 3 000 m Operating temperature 5 to 35 C No condensation Storage temperature 10 to 60 C No condensation Mass Approx 3 5 kg Approx 3 4 kg Approx 3 2 kg Connectors PC port x 1 Mini D Sub15 pin female blue HDMI port x 2 HDMI For HDCP For CEC signals For MHL sig...

Page 103: ...easonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful i...

Page 104: ...Appendix 103 Appearance Units mm a Center of lens b Distance from center of lens to suspension bracket fixing point ...

Page 105: ...hat has risk of electric shock IEC60417 No 5957 For indoor use only To identify electrical equipment designed primarily for indoor use IEC60417 No 5926 Polarity of d c power connector To identify the positive and negative connections the polarity on a piece of equipment to which a d c power supply may be connected IEC60417 No 5001B Battery general On battery powered equipment To identify a device ...

Page 106: ...entmeetingthesafetyrequirementsspecified for Class II equipment according to IEC 61140 ISO 3864 General prohibition To identify actions or operations that are prohibited ISO 3864 Contact prohibition To indicate injury that could occur due to touching a specific part of the equipment Never look into the projection lens while the projector is on To indicate that the marked item don t place anything ...

Page 107: ...tion for High Definition Television This refers to high definition systems which satisfy the following conditions Vertical resolution of 720p or 1080i or greater p Progressive i Interlace Screen aspect of 16 9 Dolby Digital audio reception and playback or output MHL An abbreviation for Mobile High definition Link which is a standard high definition in terface that enables high speed transfer of vi...

Page 108: ... SeikoEpsonCorporationshallnotbeliableagainstanydamagesorproblemsarisingfromtheuseofanyoptions or any consumable products other than those designated as Original Epson Products or Epson Approved Prod ucts by Seiko Epson Corporation The contents of this guide may be changed or updated without further notice Illustrations in this guide and the actual projector may differ Restriction of Use Whenthisp...

Page 109: ...s or other intellectual property rights of Stonestreet One LLC 2000 2012 Stonestreet One LLC All Rights Reserved MHL the MHL logo and Mobile High Definition Link are trademarks registered trademarks or service marks of MHL and LLC in the United States and or other countries Wi Fi Miracast WPA and WPA2 are registered trademarks of the Wi Fi Alliance App Store is a service mark of Apple Inc Google P...

Page 110: ... 18 Connecting a computer 18 Connecting Bluetooth devices 20 Connecting external speakers 19 Connecting smartphones or tablets 18 Connecting USB devices 19 Connecting video equipment 18 Connection Mode 74 Contrast 65 Control Panel 7 Control panel 6 Control panel lock 70 Cool down 27 D Detail Enhancement 36 65 DHCP 75 Direct power on 72 Display 71 Display Background 71 Display LAN Info 74 Display t...

Page 111: ...n 71 Projection size 28 Projector Info 76 Projector name 74 Q Quick Corner 32 68 R Remote Control 9 Remote control 23 Remote Password 74 Replacement periods for consumables 93 Replacement time 93 Replacing consumables 94 Replacing the air filter 94 Replacing the lamp 95 Reset 66 68 71 72 Reset all 76 Reset lamp hours 76 96 Reset memory 76 Reset menu 75 76 RGB 66 RGBCMY 38 66 S Saturation 38 66 Sav...

Page 112: ...Index 111 U USB 51 User button 70 V Version 76 V Keystone 68 Volume 33 68 W Wireless LAN menu 74 Wireless LAN Power 73 Z Zoom 35 Zoom adjustment 28 Zoom ring 6 ...

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