Troubleshooting
85
Check
Remedy
Is a 3D image being projected?
If the projector is projecting a 2D image, or if an error occurs on
the projector that prevents the 3D image from being projected,
you cannot view 3D images even if you are wearing the 3D
Glasses.
Is the input image in 3D?
Check that the input image is 3D compatible.
Since most TV broadcasts do not contain a 3D format signal, 3D
reception must be set manually.
Is
3D Display
set to
2D
?
If
3D Display
is set to
2D
from the Configuration menu, the pro-
jector does not automatically switch to 3D even when a 3D image
is input. Press the
button, and then set
3D Display
to
3D
or
Auto
.
s
Signal
-
3D Setup
-
3D Display
Is
3D Format
set correctly?
Unless the 3D format of the AV device and
3D Format
of the
projector are the same, part of the image may not be displayed.
Check that the projector's
3D Format
setting matches the 3D
format setting for the AV device.
s
Signal
-
3D Setup
-
3D For-
mat
When changing the
3D Format
, set
3D Display
to
Auto
, and
then press the
button.
Are you viewing within the reception range? If the distance between the projector and the 3D Glasses exceed
10 m, the connection may be lost. Move the 3D Glasses closer to
the projector.
Has pairing been performed correctly?
See the User's Guide for the 3D Glasses to perform pairing.
Are there any devices that cause radio wave
interference in the vicinity?
When using other devices at the same time with the frequency
band (2.4 GHz) such as Bluetooth communication devices, wire-
less LAN (IEEE802.11b/g), or microwave ovens, radio wave inter-
ference may occur, the image may be interrupted, or communi-
cation may not be possible. Do not use the projector near these
devices.
Problems with HDMI
HDMI Link does not function
Check
Remedy
Are you using a cable that meets the HDMI
standards?
Operations are not possible with cables that do not meet the
HDMI standards.
Does the connected device meet the HDMI
CEC standards?
If the connected device does not meet the HDMI CEC standards,
it cannot be operated even if it is connected to the HDMI port.
See the documentation and so on supplied with the connected
device for more information.
Also, press the
button, and then check if the device is
available under
Device Connections
.
s
Are the cables connected correctly?
Check that all the cables required to use HDMI Link are securely
connected.
s
Is the power for the amplifier or DVD recorder
and so on turned on?
Put each device in standby status. See the documentation and
so on supplied with the connected device for more information.
If you have connected a speaker and so on, set the connected
equipment to PCM output.
Summary of Contents for EH-TW5400
Page 1: ...User s Guide ...
