Epson DS-530 II, User Manual, Page: 173 / 191

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When saving to Microsoft® Office or Searchable PDF files, check that the correct languages are selected.
Cannot Solve Problems in the Scanned Image
If you have tried all of the solutions and have not solved the problem, initialize the application settings by using
Epson Scan 2 Utility.
Note:
Epson Scan 2 Utility is one of the applications supplied with the scanner software.
1.
Start Epson Scan 2 Utility.
❏
Windows 10
Click the start button, and then select EPSON > Epson Scan 2 Utility .
❏
Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏
Windows 7
Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan
2 Utility .
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Mac OS
Select Go > Applications > Epson Software > Epson Scan 2 Utility .
2.
Select the Other tab.
3.
Click Reset .
Note:
If initialization does not solve the problem, uninstall and re-install the scanner driver (Epson Scan 2).
Uninstalling and Installing Applications
Uninstalling Your Applications
You may need to uninstall and then reinstall your applications to solve certain problems or if you upgrade your
operating system. Log on to your computer as an administrator. Enter the administrator password if the computer
prompts you.
Uninstalling Your Applications for Windows
1.
Quit all running applications.
2.
Disconnect the scanner from your computer.
3.
Open the Control Panel:
❏
Windows 10
Right-click the start button or press and hold it, and then select Control Panel .
Solving Problems
>
Uninstalling and Installing Applications
>
Uninstalling Your Applications
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