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36

Solving Problems

Solving Problems

If you have a problem with your Epson Stylus CX all-in-
one, check the lights on the control panel and the number 
or letter in the 

Copy

 window to diagnose the cause.

You can also check “Problems and Solutions” on page 38 
for basic troubleshooting suggestions, or double-click the 

User’s Guide

 icon on your computer desktop for more 

detailed help.

See these sections:

“Error Indicators” (below)

“Problems and Solutions” on page 38

“Where To Get Help” on page 40

Error Indicators

Light: status

Copy window 
status

Cause

Solution

P

On

: Flashing

b

Error

: On

No paper is loaded in 
the sheet feeder.

Load paper in the sheet feeder. 
Then press 

x

Start Color

 to 

continue or 

y

Stop

 to cancel. 

See page 4.

Multiple pages have 
been fed into the 
sheet feeder.

Remove and reload the paper. 
Then press 

x

Start Color

 to 

continue or 

y

Stop

 to cancel. 

See page 4.

b

Error

: Flashing

Paper is jammed.

See page 38.

B

Ink

: Flashing

An ink cartridge is 
running low on ink.

See “Replacing Ink Cartridges” 
on page 31.

B

Ink

: On

An ink cartridge is 
empty or not installed 
correctly.

See “Replacing Ink Cartridges” 
on page 31.

Summary of Contents for CX4200 - Stylus Color Inkjet

Page 1: ...Epson Stylus CX4200 Series CX4800 Series Quick Guide Basic Copying Printing and Scanning Maintaining Your Epson Stylus CX All in One Solving Problems ...

Page 2: ...hotos or DPOF Photos 17 Printing From a Digital Camera 18 Printing From Your Computer 19 Printing in Windows 19 Printing With Macintosh OS X 22 Using Special Papers 25 Scanning a Photo or Document 26 Basic Scanning 26 Restoring Color in Faded Photos 28 Maintaining Your Epson Stylus CX All in One 29 Checking the Print Head Nozzles and Ink 29 Cleaning the Print Head 30 Replacing Ink Cartridges 31 So...

Page 3: ... most of these things without ever turning on your computer Of course your Epson Stylus CX can do lots more when you connect it to your Windows or Macintosh computer For additional instructions see the on screen User s Guide by selecting the icon for it on your desktop Please follow these guidelines as you read your Epson Stylus CX instructions Warning Warnings must be followed carefully to avoid ...

Page 4: ...y then slide out the extensions 2 Flip the feeder guard forward Then slide the left edge guide to the left 3 Insert the paper printable side up against the right edge guide Always load it short edge first even for landscape printing The printable side is often whiter or brighter than the other side Narrow paper Place paper beneath the tabs ...

Page 5: ...re just making a copy or printing a rough draft of an image plain paper is fine However for the best results you ll want to use one of Epson s special ink jet papers designed for your printer For example your photos will look great printed on Epson Premium Glossy Photo Paper See page 25 for more information 4 Slide the left edge guide against the left edge of the paper but not too tightly Then fli...

Page 6: ...ment cover and place your original face down on the glass in the upper left corner Move your original about 0 04 inch 1 mm away from the top and left edges so all of it will be copied 2 Close the cover gently so you don t move the original Caution Never open the document cover beyond where it stops and do not place heavy objects on top of the Epson Stylus CX all in one Move the original about 0 04...

Page 7: ... pull it straight up If you need to press the document flat while you copy or scan it do not press too hard and be careful not to move it Caution Do not use excessive force on the document cover and do not twist it You may damage the document cover When you are done replace the document cover by inserting the tabs back into the slots ...

Page 8: ...his way To make more than 9 copies see page 10 5 Press the paper type button to select Plain Paper The light indicates which type is selected 6 Press the paper size button to select Letter 7 If you want your copies automatically reduced or enlarged to fit the loaded paper size press the Fit to Page button 8 To make a color copy press the x Start Color button To make a black and white copy press th...

Page 9: ...e paper type button to select Photo Paper 6 Press the paper size button to select Letter 4 x6 or 5 x7 7 If you want borderless photos printed without a white border press the Fit to Page button Otherwise photos are printed with a 06 inch 1 5 mm border 8 To make a color copy press the x Start Color button To make a black and white copy press the x Start B W button The P On light flashes and after a...

Page 10: ... until it runs out of paper Then the red b Error light comes on 8 To make more copies load more paper and press the x Start Color or x Start B W button to resume If you don t need any more copies press the y Stop button Note When making a lot of copies it is a good idea to remove the printed copies from the output tray after every 10 sheets or so Speeding Up Printing If you want to make a copy qui...

Page 11: ...rts DPOF Digital Print Order Format you can pre select the photos you want to print while the card is still in the camera Then when you insert the card in the Epson Stylus CX4800 Series it knows which photos to print and how many copies of each See these sections Compatible Cards and Image Formats below Inserting the Card on page 13 Printing an Index Sheet to Select Photos on page 14 Printing All ...

Page 12: ...r 2 0 compliant File format JPEG DOS FAT FAT 12 or 16 one partition taken with a DCF version 1 0 or 2 0 compliant digital camera Supports Exif version 2 21 Image size 80 80 pixels to 9200 9200 pixels Number of files Up to 999 Right slot Memory card access light Adapter required Slot Type of card Right slot CompactFlashTM MicrodriveTM Left slot SmartMediaTM Memory StickTM MagicGateTM Memory Stick M...

Page 13: ...off and that no cards are in any of the slots Then insert your card into the correct slot See page 12 for details The memory card access light flashes and then stays on 4 Close the memory card door Now you can Print an index sheet so you can select which photos to print page 14 Print all the photos on the card page 17 Print photos pre selected on your camera using DPOF page 17 When you want to rem...

Page 14: ...on the index sheet that you want to print scan the sheet and let the Epson Stylus CX4800 Series automatically print the selected photos Printing the Index Sheet 1 Make sure your Epson Stylus CX4800 Series is not connected to your computer or your computer is turned off 2 Load several sheets of letter size plain paper Use only letter size paper to print the index sheet Up to 30 images are printed o...

Page 15: ... button Now follow the instructions below to select which photos to print Selecting Photos on the Index Sheet 1 Once you have printed the index sheet use a dark pen or pencil to fill in one of the ovals beneath each photo you want to print to indicate how many copies you want 1 2 or 3 Make sure just one oval is filled in for each selected photo and mark the sheet carefully once it has been scanned...

Page 16: ...re paper later as necessary to print all your selected photos 5 Make sure the Print From Index Sheet light is on 6 Select Plain Paper or Photo Paper whichever you loaded If you select Plain Paper the photo s print with a white border If you select Photo Paper the photos print borderless to the edge of the paper 7 Select Letter 4 x6 or 5 x7 for the paper size 8 Press the x Start Color button to sta...

Page 17: ...ur photos 3 Press the Memory Card button until the Print All DPOF PictBridge light comes on Note If the memory card does not contain DPOF information one copy of all the photos on the card will be printed 4 Select Plain Paper or Photo Paper whichever you loaded If you select Plain Paper the photo s print with a white border If you select Photo Paper the photos print borderless to the edge of the p...

Page 18: ...r or Photo Paper whichever you loaded If you select Photo Paper the photos print borderless to the edge of the paper 5 Select Letter 4 x6 or 5 x7 for the paper size 6 Connect the USB cable that came with your camera to the USB connector on the front of your Epson Stylus CX 7 Turn on your camera and select the photos you want to print Then adjust any necessary settings and print your photos as expl...

Page 19: ... described on the Start Here sheet Also be sure to use the right paper and select the correct paper type setting in the printer driver See page 25 for more information Follow the instructions in these sections Printing in Windows below Printing With Macintosh OS X on page 22 Using Special Papers on page 25 Printing in Windows 1 Load paper see page 4 2 Open the photo or document in your application...

Page 20: ...On the Main tab select the basic print settings Make sure you choose the correct paper Type setting for the paper you are using See page 25 for details Note For more information about print settings click the or Help button Select the type of document you re printing choose Photo or Best Photo for pictures Select your document Orientation Select your paper Size Select your paper Type Click here fo...

Page 21: ...s click the Page Layout tab and select settings as necessary 8 Click OK to save your settings then click OK or Print to start printing This window appears and shows the progress of your print job Select a color management method To choose No Color Adjustment click ICM first Select Print Options as necessary Select Paper Quality Options as necessary Click here if you want to see this Advanced scree...

Page 22: ...e menu Make the following settings For borderless printing choose the Sheet Feeder Borderless option in the Paper Size list for your paper size US Letter 8 x 10 5 x 7 or 4 x 6 4 Click OK to close the Page Setup window 5 Select Print from the File menu You see a window like this one Select Stylus CX4200 or Stylus CX4800 Select your Paper Size Select your document or image orientation Select Print S...

Page 23: ...put Options Save your print job as a PDF file Scheduler Schedule your print job to print at a later time Paper Handling Select page printing options such as Reverse print order ColorSync or Color Management Select ColorSync or adjust the color controls change the gamma setting or turn off color adjustments in the printer software Expansion Reduce or enlarge the image size for borderless printing S...

Page 24: ...s of your print job click the printer icon when it appears in the dock on the bottom of your desktop If you re using OS X 10 2 x click the Print Center icon instead then double click Stylus CX4200 or Stylus CX4800 in the Printer List window You see a screen like this 11 When you re finished close the printer window or Print Center Select Print Quality and other options as necessary Cancel printing...

Page 25: ...41286 S041667 Epson Premium Semigloss Photo Paper Letter 8 5 11 inches S041331 Epson Glossy Photo Paper Borderless 4 6 inches S041809 Letter 8 5 11 inches S041141 S041649 S041272 S041271 Epson Matte Paper Heavyweight Borderless 8 10 inches S041467 Letter 8 5 11 inches S041257 Epson Double Sided Matte Paper Letter 8 5 11 inches S041568 Epson Photo Quality Ink Jet Paper Letter 8 5 x 11 inches S04106...

Page 26: ... image and provides automatic image adjustments cropping tools and preset options for various types of scans Professional Mode previews your image and lets you manually configure your scan settings with a full array of tools Basic Scanning You can scan from any TWAIN compliant application such as ArcSoft PhotoImpression using EPSON Scan Or you can start EPSON Scan directly from your computer and s...

Page 27: ...ou see the EPSON Scan standby window 4 If the Mode setting in the upper right corner is set to Full Auto Mode click the Scan button Note If you want to automatically restore a color photo as you scan click the Customize button and see page 28 for instructions If you are in Home or Professional Mode you see a different EPSON Scan settings window You can change the mode using the Mode selector in th...

Page 28: ...using Home or Professional Mode or for more information about Full Auto Mode settings see the on screen User s Guide You can also click Help on the EPSON Scan screen for information about all the available settings Home Mode Preview your image click the Color Restoration button and click Scan Professional Mode Preview your image scroll down to the Adjustments area click the Color Restoration butto...

Page 29: ...ne or more of the ink cartridges Follow the steps below to check the print head nozzles and remaining ink levels using the control panel 1 Turn off the Epson Stylus CX 2 Load letter size paper in the sheet feeder 3 Press the B ink and P On buttons together and hold them down for about 3 seconds The Epson Stylus CX turns on and prints a test pattern It also shows the percentage of ink left in each ...

Page 30: ...tton for 3 seconds until the P On light starts flashing The Epson Stylus CX runs a head cleaning cycle and the P On light flashes Caution Never turn off the Epson Stylus CX while head cleaning is in progress You may damage it 3 When the P On light stops flashing run a nozzle check as described on page 29 to verify that the print head is clean 4 If there are still gaps or lines or the test patterns...

Page 31: ...mbers when you order or purchase new ones Caution Leave the empty cartridge installed until you have obtained a replacement or the ink remaining in the print head nozzles may dry out We recommend that you use genuine Epson cartridges The use of other products may affect your print quality and could result in printer damage See www epson com for more cartridge information Yields vary considerably b...

Page 32: ...ment position Go to step 5 Note Do not hold down the B ink button for more than 3 seconds or the printer will start to clean the print head Caution Do not move the print head by hand this may damage the Epson Stylus CX Always press the B ink button to move it 4 Press the B ink button again If more than one cartridge is empty or low the next cartridge moves to the _ ink out mark Once the Epson Styl...

Page 33: ...fill it Warning If ink gets on your hands wash them thoroughly with soap and water If ink gets into your eyes flush them immediately with water 6 Before you open the new ink cartridge package shake it four or five times Then remove it from the package Caution Do not remove or tear the label on the cartridge otherwise ink will leak Do not touch the green chip on the front of the cartridge This can ...

Page 34: ...7 Place the new ink cartridge into the cartridge holder and push it down until it clicks into place 8 Replace any other cartridges that need to be replaced 9 Close the ink cartridge cover and press it until it clicks into place 10 Close the scanner ...

Page 35: ...te When it s finished the P On light stops flashing and remains on and the B ink light goes out Caution Never turn off the Epson Stylus CX while the P On light is flashing or you ll waste ink Note If the B ink light stays on not flashing the ink cartridge may not be installed correctly Press the B ink button again and reinstall the ink cartridge until it clicks into place ...

Page 36: ...ge 38 Where To Get Help on page 40 Error Indicators Light status Copy window status Cause Solution P On Flashing b Error On No paper is loaded in the sheet feeder Load paper in the sheet feeder Then press x Start Color to continue or y Stop to cancel See page 4 Multiple pages have been fed into the sheet feeder Remove and reload the paper Then press x Start Color to continue or y Stop to cancel Se...

Page 37: ...ndex sheet mark it correctly and try again see page 15 4 The index sheet does not match the photos on the memory card Remove the memory card and insert the card used to print the index sheet see page 13 for instructions or place the correct index sheet on the glass Then press x Start Color to continue or y Stop to cancel b Error Flashing fast H The paper thickness lever is set to the H position If...

Page 38: ...inst the right edge guide and slide the left edge guide against the paper but not too tightly Make sure the paper is not in front of the feeder guard Do not load too many sheets at once up to 20 sheets of photo paper and 100 sheets of plain paper See the User s Guide for more information If paper is jammed the red b Error light flashes Follow these steps to clear the jam 1 Press the x Start Color ...

Page 39: ...d genuine Epson ink cartridges see page 31 Set the paper thickness lever to the m L position for most paper types If you are printing on envelopes set the lever to the H position If you notice light or dark bands across your printouts or they are too faint you may need to clean the print head This unclogs the nozzles so they can deliver ink properly Run a nozzle check as described on page 29 to se...

Page 40: ...e nearest reseller please call 800 GO EPSON 800 463 7766 To purchase online visit www epsonstore com U S sales only In Canada please call 800 463 7766 for reseller referral Other Software Technical Support Service Access World Wide Web From the Internet you can reach Epson Support at http support epson com At this site you can download drivers and other files look at product documentation access t...

Page 41: ...t exceed the cord s ampere rating Also make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet s ampere rating Avoid locations that are subject to rapid changes in heat or humidity shocks or vibrations or dust Leave enough room around the Epson Stylus CX for sufficient ventilation Do not block or cover openings in the Epson Stylus CX case or in...

Page 42: ...reach of children and do not drink the ink Be careful when you handle used ink cartridges there may be ink remaining around the ink supply port If ink gets on your skin wash it off with soap and water If it gets in your eyes flush them immediately with water Do not put your hand inside the Epson Stylus CX or touch any cartridges during printing Install a new ink cartridge immediately after removin...

Page 43: ...nable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception However there is no guarantee that interference will not occur in a particular installation If this equipment does cause inte...

Page 44: ...rsonal Computers and Peripherals and or CPU Boards and Power Supplies used with Class B Personal Computers We Epson America Inc Located at MS 3 13 3840 Kilroy Airport Way Long Beach CA 90806 Telephone 562 290 5254 Declare under sole responsibility that the product identified herein complies with 47CFR Part 2 and 15 of the FCC rules as a Class B digital device Each product marketed is identical to ...

Page 45: ...five 5 working days of receipt of the replacement Epson requires a debit or a credit card number to secure the cost of the replacement printer in the event that you fail to return the defective one If your printer is being repaired Epson will direct you to send your printer to Epson or its authorized service center where the printer will be fixed and sent back to you You are responsible for packin...

Page 46: ...ESE LAWS APPLY THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED TO THE WARRANTY PERIOD IDENTIFIED ABOVE UNLESS STATED HEREIN ANY STATEMENT OR REPRESENTATIONS MADE BY ANY OTHER PERSON OR FIRM ARE VOID EXCEPT AS PROVIDED IN THIS WRITTEN WARRANTY NEITHER EPSON AMERICA INC NOR ITS AFFILIATES SHALL BE LIABLE FOR ANY LOSS INCONVENIENCE OR DAMAGE INCLUDING DIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DA...

Page 47: ...rials Digital cameras scanners and ink jet printers like conventional photocopiers and cameras can be misused by improper copying or printing of copyrighted material While some countries laws permit limited copying of copyrighted material in certain circumstances those circumstances may not be as broad as some people assume Epson encourages each user to be responsible and respectful of the copyrig...

Page 48: ...CPD 19831 Printed in XXXXXX XX XX XX XXX ...

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