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Epson C11CG29501, User Manual

The Epson C11CG29501 printer is equipped with innovative features to enhance your printing experience. To maximize your understanding of its functionalities, you can easily access the comprehensive User Manual available for free download at manualshive.com. This manual provides step-by-step instructions and invaluable tips to optimize your printer's performance.

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Solving Problems Printing from a Computer

Check these sections if you have problems while printing from your computer.

Note:

When printing using AirPrint, the available print settings are different from those covered in this

manual. See the Apple website for details.

Nothing Prints
Product Icon Does Not Appear in Windows Taskbar
Printing is Slow

Parent topic:

Solving Problems

Nothing Prints

If you have sent a print job and nothing prints, try these solutions:

• Make sure your product is turned on and connected to your computer.

• Make sure any interface cables are connected securely at both ends.

• If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print,

connect your product directly to your computer instead of the hub.

• Make sure the printer status is not offline or pending.

• Run a product check to see if a test page prints. If the test page prints, check to see if your product

software is installed correctly.

• In Windows, make sure your product is selected as the default printer.

• In Windows, delete all jobs from the Windows Spooler. Click

Print Queue

on the Maintenance tab in

the printer settings window, and cancel any stalled print jobs.

• On a Mac, make sure the printer is not paused.

Parent topic:

Solving Problems Printing from a Computer

Related references

Product Status Messages

Summary of Contents for C11CG29501

Page 1: ...XP 5100 User s Guide ...

Page 2: ......

Page 3: ...uct Parts Inside 26 Product Parts Back 27 Using Power Saving Settings 28 Changing the Sleep Timer Settings 28 Changing the Power Off Timer Settings 29 Epson Connect Solutions for Smartphones Tablets and More 29 Setting Up Epson Connect Services 30 Using Epson Email Print 32 Using the Epson iPrint Mobile App 32 Using Epson Remote Print 33 Using Epson Scan to Cloud 33 Using AirPrint 34 Using Google ...

Page 4: ...ig Utility 49 Changing a USB Connection to a Wi Fi Connection 50 Connecting to a New Wi Fi Router 50 Disabling Wi Fi Features 51 Loading Paper 53 Loading Paper in the Cassette 53 Paper Loading Capacity 57 Turning Off the Paper Setting Alert 58 Double sided Printing Capacity 59 Available Epson Papers 61 Borderless Paper Type Compatibility 62 Paper or Media Type Settings Printing Software 63 Selecti...

Page 5: ...1 Selecting Extended Settings Windows 92 Extended Settings Windows 93 Printing Your Document or Photo Windows 94 Checking Print Status Windows 96 Selecting Default Print Settings Windows 96 Changing the Language of the Printer Software Screens 97 Changing Automatic Update Options 98 Printing with the Built in Epson Driver Windows 10 S 99 Selecting Print Settings Windows 10 S 100 Printing on a Mac ...

Page 6: ...the Epson Scan 2 Icon 130 Starting a Scan from a Scanning Program 132 Starting a Scan from a Smart Device 134 Scanning in Epson Scan 2 134 Additional Scanning Settings Main Settings Tab 137 Additional Scanning Settings Advanced Settings Tab 138 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 139 Image Format Options 140 Scan Resolution Guidelines 141 Scanning to Online Destinations...

Page 7: ...m a Memory Card to Your Computer 175 Printing Personalized Projects 176 Printing Calendar Pages 176 Printing Lined Paper Graph Paper and Music Sheets 177 Printing Personalized Note Paper 178 Replacing Ink Cartridges and Maintenance Boxes 180 Check Cartridge and Maintenance Box Status 180 Checking Cartridge and Maintenance Box Status on the LCD Screen 180 Checking Cartridge and Maintenance Box Stat...

Page 8: ...porting Your Product 211 Cleaning Your Product 211 Cleaning the Paper Rollers 211 Cleaning the Print Head Path 213 Transporting Your Product 216 Solving Problems 219 Checking for Software Updates 219 Product Status Messages 220 Running a Product Check 222 Resetting Control Panel Defaults 223 Solving Setup Problems 224 Product Does Not Turn On or Off 225 Noise After Ink Installation 225 Software In...

Page 9: ...t 238 Incorrect Margins on Printout 239 Border Appears on Borderless Prints 239 Incorrect Characters Print 240 Incorrect Image Size or Position 240 Slanted Printout 241 Solving Print Quality Problems 242 White or Dark Lines in Printout 242 Blurry or Smeared Printout 243 Faint Printout or Printout Has Gaps 244 Grainy Printout 245 Incorrect Colors 245 Solving Scanning Problems 246 Scanning Software ...

Page 10: ...Your Product Software 253 Uninstalling Product Software Windows 253 Uninstalling Product Software Mac 254 Where to Get Help 255 Technical Specifications 257 Windows System Requirements 257 Mac System Requirements 258 Paper Specifications 258 Printable Area Specifications 259 Scanning Specifications 261 Ink Cartridge Specifications 262 Memory Card Specifications 263 Dimension Specifications 264 Ele...

Page 11: ...r Serial Number 271 FCC Compliance Statement 271 Binding Arbitration and Class Waiver 272 Trademarks 275 Copyright Notice 275 libTIFF Software Acknowledgment 276 A Note Concerning Responsible Use of Copyrighted Materials 277 Default Delay Times for Power Management for Epson Products 277 Copyright Attribution 277 ...

Page 12: ......

Page 13: ...13 XP 5100 User s Guide Welcome to the XP 5100 User s Guide For a printable PDF copy of this guide click here ...

Page 14: ...ng Google Cloud Print Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Mopria Print Service Using the Control Panel See these sections to learn about the control panel and select control panel settings Control Panel Buttons and Lights Changing LCD Screen Language Adjusting the Screen...

Page 15: ... The help button 4 The LCD screen 5 The and buttons 6 The stop button 7 The back button 8 The arrow buttons and the OK button 9 The reset button 10 The start button The LCD Screen Status Icon Information Navigating the LCD Screen Entering Characters on the LCD Screen Viewing Animations ...

Page 16: ...ferent options and settings 4 Setting options 5 Displays available buttons Parent topic Control Panel Buttons and Lights Related references LCD Screen Safety Instructions Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions Icons Description Ink and maintenance box status select the icon to view the ink and maintenance box levels ...

Page 17: ...d Wi Fi Direct is enabled The Quiet Mode setting is enabled or disabled Select the icon to change the setting When this feature is enabled and depending on the selected paper type and print quality noise is reduced during printing at the cost of print speed There is a problem with the indicated setting select the icon for information on resolving the problem Additional information is available sel...

Page 18: ...e the menus press the arrow buttons to change your highlighted selection and press the OK button to confirm your selection To change a setting press the arrow buttons to highlight the setting and press the OK button ...

Page 19: ...field and press the OK button to display the on screen keyboard Parent topic Control Panel Buttons and Lights Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings On screen keyboard 1 Displays the character count ...

Page 20: ...Displays a list of common domain names to choose from 7 Enters a space 8 Select when you are finished 9 Deletes the previous character Note You can also switch the character type by pressing the reset button On screen keypad 1 Cancels entry and closes the keypad 2 Select when you are finished 3 Clears the entered number 4 Deletes the previous number Parent topic Control Panel Buttons and Lights ...

Page 21: ... procedure or to troubleshoot a problem 1 Press the help button You see a screen like this 2 Select Troubleshooting if you are experiencing a problem or How To to view instructions on common procedures 3 Select a topic from the list of available topics and follow the on screen instructions ...

Page 22: ...e left arrow button to view the previous step 3 Indicates your overall progress through the animation 4 Press the right arrow button to view the next step Parent topic Control Panel Buttons and Lights Changing LCD Screen Language You can change the language used on the LCD screen 1 Press the home button if necessary 2 Select Settings ...

Page 23: ... Select Basic Settings 4 Select Language 5 Select a language Parent topic Using the Control Panel Adjusting the Screen Brightness You can adjust the brightness of the LCD screen 1 Press the home button if necessary 2 Select Settings ...

Page 24: ...ess the or buttons to decrease or increase the brightness 6 Select OK to exit Parent topic Using the Control Panel Product Parts Locations See these sections to identify the parts on your product Product Parts Front Product Parts Inside Product Parts Back Parent topic Product Basics ...

Page 25: ...25 Product Parts Front 1 Output tray 2 Paper cassette 3 Paper cassette edge guides 4 Legal size paper guide Parent topic Product Parts Locations ...

Page 26: ...26 Product Parts Inside 1 Document cover 2 Scanner glass 3 Control panel 4 Front cover ...

Page 27: ...27 5 Memory card slot 1 Scanner unit 2 Ink cartridge holder Parent topic Product Parts Locations Product Parts Back ...

Page 28: ...d for a period of time You can make the time period shorter and select other options to save energy and resources Changing the Sleep Timer Settings Changing the Power Off Timer Settings Parent topic Product Basics Changing the Sleep Timer Settings You can adjust the time period before your product enters sleep mode and turns off the LCD screen 1 Press the home button if necessary 2 Select Settings...

Page 29: ... specified period of time 1 Press the home button if necessary 2 Select Settings You see a screen like this 3 Select Basic Settings 4 Select Power Off Timer 5 Select a time period between 30minutes and 12h 12 hours Parent topic Using Power Saving Settings Epson Connect Solutions for Smartphones Tablets and More Use your smartphone tablet or computer to print and scan documents photos emails and we...

Page 30: ...t with Epson Scan to Cloud or the Epson iPrint Mobile App Setting Up Epson Connect Services Using Epson Email Print Using the Epson iPrint Mobile App Using Epson Remote Print Using Epson Scan to Cloud Parent topic Product Basics Related tasks Using AirPrint Using Google Cloud Print Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Pr...

Page 31: ...Service Settings 4 Select Epson Connect Services You see a screen like this 5 Select Register 6 Follow the instructions on the screen to activate your product s email address Parent topic Epson Connect Solutions for Smartphones Tablets and More ...

Page 32: ... Connect account to personalize your product s email adjust print settings and set up other Epson Connect services Parent topic Epson Connect Solutions for Smartphones Tablets and More Related tasks Setting Up Epson Connect Services Related topics Wi Fi Networking Using the Epson iPrint Mobile App Use this free Apple and Android app to print and scan with networked Epson products Epson iPrint lets...

Page 33: ...emote Print and how to download the Remote Print Driver software 4 Download and install the Remote Print software 5 Enter the email address and optional access key of your Epson product during Remote Print setup 6 Now you are ready to print remotely Select the print command in your laptop or desktop computer application and choose the Remote Print option for your Epson product Parent topic Epson C...

Page 34: ...he setting for scanning to Scan to Cloud on your Epson product control panel Parent topic Epson Connect Solutions for Smartphones Tablets and More Related tasks Setting Up Epson Connect Services Related topics Wi Fi Networking Using AirPrint AirPrint enables instant wireless printing from iPhone iPad and iPod touch with the latest version of iOS and Mac with the latest version of OS X or macOS Not...

Page 35: ... If you don t see the Google Cloud Print Services option turn your product off and back on If the option still doesn t appear select the Firmware Update option and follow the on screen instructions to update your product 6 Click Register 7 Select the checkbox to agree to the Usage Advisory and click Next 8 Click OK to launch the sign in page A separate browser window opens 9 Enter your Google Acco...

Page 36: ...ote If you do not see a notification check to see if a number appears in the status area at the lower right corner of the screen Click this number to open the notifications menu then click Add to Cloud Print Open a web browser and enter chrome devices in the address bar Skip to step 5 If you see a registration confirmation screen instead click Register 4 Click Add Device 5 Click the Register butto...

Page 37: ...ettings on your Android device select Printing and enable the Epson plug in 4 Connect your Android device to the same wireless network as your product 5 Now you are ready to print From an Android application such as Chrome or Gmail tap the menu icon and print whatever is on the screen Note If you do not see your product tap All Printers and select your product Parent topic Product Basics Related t...

Page 38: ...e print option in your Windows 10 application to send whatever is on the screen to an Epson product 1 Connect your Epson product to your wireless network See the link below 2 Connect your Windows 10 Mobile device to the same wireless network as your product 3 Now you are ready to print From your Windows 10 application tap the print option and select your product to print whatever is on the screen ...

Page 39: ... Epson product or any Mopria certified product from other manufacturers You can download the Mopria Print Service from Google Play Note For details on the Mopria Print Service click here U S or click here Canada 1 Connect your Epson product to your wireless network See the link below 2 On your Android device download the Mopria Print Service from Google Play Note On some Samsung Galaxy devices Mop...

Page 40: ... interception of traffic over the wireless LAN Your router may already have a default password enabled by your Internet service provider ISP See your ISP and router documentation for instructions on how to change the default password and better secure your network Connect your product only to a network protected by a firewall Connecting your product directly to the Internet may leave it vulnerable...

Page 41: ...ccess point can be connected to your computer over a wireless or wired network 1 Epson product 2 Wireless router or access point 3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable used only for wired connection to the wireless router or access point Selecting Wireless Network Settings from the Control Panel Parent topic Wi Fi Networking ...

Page 42: ...te The installer program guides you through network setup Note Breakdown or repair of this product may cause loss of network data and settings Epson is not responsible for backing up or recovering data and settings during or after the warranty period We recommend that you make your own backup or print out your network data and settings 1 Press the home button if necessary 2 Select the icon You see...

Page 43: ... you are entering the name manually use the displayed keyboard to enter your network name Note The network name and password are case sensitive Be sure to correctly enter uppercase and lowercase letters and numeric or special characters To move the cursor press the left or right arrows To change the case of letters select ...

Page 44: ...port to print a network setup report or OK to finish with the setup If setup was unsuccessful select Print Check Report to print a network setup report or Re enter to re enter your network name and password again 10 Press the home button to return to the Home screen The Wi Fi icon is displayed on the LCD screen and indicates your wireless connection status If the product is not connected to the ne...

Page 45: ... wireless router or access point In Wi Fi Direct Mode the product itself acts as a network access point for up to 4 devices 1 Epson product 2 Computer with a wireless interface 3 Other wireless device Enabling Wi Fi Direct Mode Parent topic Wi Fi Networking Enabling Wi Fi Direct Mode You can enable Wi Fi Direct mode to allow direct communication between your product and computer or other devices w...

Page 46: ...46 2 Select the icon You see a screen like this 3 Select Wi Fi Direct 4 Select Start Setup 5 Select Start Setup again You see a screen like this ...

Page 47: ...topic Wi Fi Direct Mode Setup Related references Status Icon Information Wi Fi Protected Setup WPS If your network uses a WPS enabled wireless router or access point you can quickly connect your product to the network using Wi Fi Protected Setup WPS Note To check if your router is WPS enabled look for a button labeled WPS on your router or access point If there is no hardware button there may be a...

Page 48: ...ess connection status If the product is not connected to the network repeat these steps to try again If you are printing from a computer make sure you installed the network software as described on the Start Here sheet Parent topic Wi Fi Protected Setup WPS Related references Status Icon Information Printing a Network Status Sheet You can print a network status sheet to help you determine the caus...

Page 49: ...ese sections to change or update how your product connects to a network Accessing the Web Config Utility Changing a USB Connection to a Wi Fi Connection Connecting to a New Wi Fi Router Disabling Wi Fi Features Parent topic Wi Fi Networking Accessing the Web Config Utility You can select your product s network settings and confirm its operating status using a web browser You do this by accessing y...

Page 50: ... you can change to a Wi Fi connection 1 Disconnect the USB cable from your product 2 Uninstall your product software 3 Download and install your product software from the Epson website using the instructions on the Start Here sheet Parent topic Changing or Updating Network Connections Related concepts Uninstall Your Product Software Connecting to a New Wi Fi Router If you change the wireless route...

Page 51: ...ur product s Wi Fi features if you change your network connection type or need to solve a problem with your network connection Note Before disabling Wi Fi features make a note of your product s SSID network name and password and any network settings selected for the Epson Connect services you may use 1 Press the home button if necessary 2 Select the icon You see a screen like this 3 Select Wi Fi R...

Page 52: ...7 Select Start Setup to disable Wi Fi 8 When finished press the home button to return to the Home screen Parent topic Changing or Updating Network Connections Related tasks Printing a Network Status Sheet ...

Page 53: ... Capacity Available Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings Printing Software Selecting the Paper Settings Control Panel Loading Paper in the Cassette You can load paper up to this size in the paper cassette Legal 8 5 14 inches 216 356 mm Note Before loading paper make sure your product is not currently printing scanning or copying 1 Open the front cover ...

Page 54: ...54 2 Pull out the paper cassette until it stops 3 Squeeze the tab on the right edge guide and slide the edge guides outward ...

Page 55: ...the cassette with the glossy or printable side facedown and slide it in until it stops Note Make sure the paper is loaded against the rear of the cassette For legal size paper extend the legal paper guide and load paper using the guide line as shown ...

Page 56: ...as shown 5 Slide the edge guides against the paper but not too tightly Note Make sure the paper fits under the tabs on the edge guides 6 Slide the cassette back into the product until it stops 7 Select the size and type of the paper you loaded on the product LCD screen and select OK ...

Page 57: ...tte If you have trouble loading a stack of envelopes press each envelope flat before loading it or load one envelope at a time If print quality declines when printing multiple envelopes try loading one envelope at a time Load letterhead or pre printed paper top edge first Check the paper package for any additional loading instructions Parent topic Loading Paper Related references Paper Loading Cap...

Page 58: ...emi gloss Epson Ultra Premium Photo Paper Luster 20 sheets If paper feeds incorrectly or printing is uneven or smeared load 1 sheet at a time Epson Premium Presentation Paper Matte Double sided Epson Brochure Flyer Paper Matte Double sided Epson Photo Quality Self adhesive Sheets Epson Iron on Cool Peel Transfer paper 1 sheet Envelopes 10 envelopes Parent topic Loading Paper Turning Off the Paper ...

Page 59: ... 4 Select Paper Mismatch 5 Set the Paper Mismatch setting to Off Parent topic Loading Paper Related tasks Selecting the Paper Settings Control Panel Double sided Printing Capacity You can print double sided using Auto or Manual mode on the paper types and sizes listed here ...

Page 60: ...ouble sided Epson Brochure Flyer Paper Matte Double sided Letter 8 5 11 inches 216 279 mm 1 sheet You cannot print double sided on the following paper types Epson Presentation Paper Matte Epson Premium Presentation Paper Matte Epson Ultra Premium Presentation Paper Matte Epson Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Premium Photo Paper Semi gloss Epson Ultra Premium Photo Paper G...

Page 61: ...aper Letter 8 5 11 inches 216 279 mm S041586 500 Epson Presentation Paper Matte Letter 8 5 11 inches 216 279 mm S041062 100 Legal 8 5 14 inches 216 356 mm S041067 100 Epson Premium Presentation Paper Matte 8 10 inches 203 254 mm S041467 50 Letter 8 5 11 inches 216 279 mm S041257 S042180 50 100 Epson Ultra Premium Presentation Paper Matte Letter 8 5 11 inches 216 279 mm S041341 50 Epson Premium Pre...

Page 62: ...inches 216 279 mm S042182 S042175 25 50 Epson Premium Photo Paper Semi gloss 4 6 inches 102 152 mm S041982 40 Letter 8 5 11 inches 216 279 mm S041331 20 Epson Ultra Premium Photo Paper Luster Letter 8 5 11 inches 216 279 mm S041405 S041913 50 250 Epson Brochure Flyer Paper Matte Double sided Letter 8 5 11 inches 216 279 mm S042384 150 Epson Iron on Cool Peel Transfer paper Letter 8 5 11 inches 216...

Page 63: ...ium Presentation Paper Matte Double sided Epson Brochure Flyer Paper Matte Double sided Borderless Paper Sizes 4 6 inches 102 152 mm 5 7 inches 127 178 mm 16 9 wide 4 7 1 inches 102 181 mm A4 8 3 11 7 inches 210 297 mm Letter 8 5 11 inches 216 279 mm Parent topic Loading Paper Paper or Media Type Settings Printing Software For this paper Select this paper Type or Media Type setting Plain paper Eps...

Page 64: ...n Ultra Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided Epson Brochure Flyer Paper Matte Double sided Premium Presentation Paper Matte Note The settings listed here are available only when printing from your computer they do not apply to your product s control panel settings Parent topic Loading Paper Related references Paper Type Settings Control Panel Selecti...

Page 65: ...n Note Disabling this feature turns off the automatic display of the paper settings selection screen after you load paper in the cassette If this setting is disabled you cannot use AirPrint and you cannot turn on the Paper Mismatch setting 4 Select Paper Setup You see a screen like this ...

Page 66: ...ent topic Loading Paper Related tasks Turning Off the Paper Setting Alert Paper Type Settings Control Panel Select a Paper Type setting that matches the paper you loaded Paper type loaded Paper Type setting Plain paper Epson Bright White Paper Epson Photo Quality Self adhesive Sheets Epson Iron on Cool Peel Transfer paper Plain Paper Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra ...

Page 67: ...Paper Matte Epson Premium Presentation Paper Matte Epson Ultra Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided Epson Brochure Flyer Paper Matte Double sided Prem Matte Parent topic Selecting the Paper Settings Control Panel ...

Page 68: ...Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm 1 Open the document cover ...

Page 69: ...the corner Slide the original to the edges of the indicated corner ID card Place an ID card 0 2 inch 5 mm away from the corner mark on the scanner glass as shown Multiple photos for copying You can place multiple photos of different sizes on the scanner glass to make separate copies Make sure your photos are at least 0 2 inch 5 mm away from ...

Page 70: ...erent sizes on the scanner glass and save them separately using Photo Mode in Epson Scan 2 Make sure your photos are at least 0 6 inch 0 6 inch 15 15 mm in size and placed away from each other and from the corner mark on the scanner glass as shown 1 0 2 inch 4 5 mm 2 0 8 inch 20 mm Note To view multiple scanned photos in Epson Scan 2 select the Thumbnail checkbox in the preview window ...

Page 71: ...n on the document cover or scanner glass or you may damage the product Remove your originals after scanning If you leave the originals on the scanner glass for a long time they may stick to the glass surface Parent topic Placing Originals on the Product Related tasks Scanning in Epson Scan 2 ...

Page 72: ... Restored Photos Copying Books ID Cards or Borderless Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper including Epson special papers 1 Place your original document or photo on the scanner glass 2 Load the paper you want to print on 3 Press the home button if necessary 4 Select Copy You see a screen like this ...

Page 73: ...ditional copy settings if necessary 8 Select Preview to preview your copy on the LCD screen 9 When you are ready to copy press the start button Note To cancel printing press the stop button Parent topic Copying Related references Copying Options Related tasks Placing Originals on the Scanner Glass Copying Restored Photos You can restore the colors in faded photos and make copies of them 1 Place yo...

Page 74: ...eed to edit the copy press the reset button and change any of these settings as necessary Photo Adjustments Select Fix Photo On to improve the color contrast and sharpness of flawed photos Filter Select B W to apply a monochrome filter Crop Zoom Zoom in and enlarge a part of the photo and crop it 10 To print more than one copy press the and buttons to increase or decrease the number of copies Note...

Page 75: ...canner Glass Copying Books ID Cards or Borderless Photos You can copy two pages of a book or both sides of an ID card onto a single sheet of paper You can also copy a photo and print it without any borders 1 Place your originals on the scanner glass 2 Load the paper you want to print on 3 Press the home button if necessary 4 Select Various prints 5 Select Various copies You see a screen like this ...

Page 76: ... numeric keypad to select the number of copies up to 99 8 Change any of the displayed settings as necessary 9 Select the Advanced Settings tab to view and change additional copy settings if necessary 10 Select Preview to preview your copy on the LCD screen 11 When you are ready to copy press the start button Note To cancel printing press the stop button 12 Follow any on screen instructions to plac...

Page 77: ...pe Reduce Enlarge Actual Size Copies the original at its full size or 100 magnification Auto Fit Page Automatically sizes the image to fit the paper size you selected 45 195 and other conversions Automatically converts from one size to another Paper Size Various sizes Select the paper size you loaded Paper Type Various paper types Specifies the paper type you loaded Paper Cassettes Cassette View y...

Page 78: ...roduct Button Related tasks Checking for Software Updates Printing with Windows You can print with your product using any Windows application as described in these sections Note If you are using your Epson product with the Windows 10 S operating system you cannot use the software described in this section You also cannot download and install any Epson product software from the Epson website for us...

Page 79: ...your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 If necessary select your product name as the printer you want to use Note You may also need to select Properties or Preferences to view your print settings You see the Main tab of your printer settings window ...

Page 80: ...ct the Quality setting that matches the print quality you want to use 9 Select a Color option To print a color document or photo select the Color setting To print text and graphics in black or shades of gray select the Black Grayscale setting 10 To print on both sides of the paper select a 2 Sided Printing option 11 To print multiple pages on one sheet of paper or print one image on multiple sheet...

Page 81: ...g Standard Vivid For text and graphics with good quality and print speed High For photos and graphics with high print quality More Settings Opens a window that lets you choose among levels of speed and quality Parent topic Selecting Basic Print Settings Windows Multi Page Printing Options Windows You can select any of the available options in the Multi Page menu to set up your multi page print job...

Page 82: ...lipping the paper on the long edge Auto Short edge binding to print your double sided print job by automatically flipping the paper on the short edge Manual Long edge binding to print your double sided print job by printing one side and prompting you to flip the paper over on the long edge to print the other side recommended for paper types that do not support automatic duplexing Manual Short edge...

Page 83: ...83 You see this window 3 Select the double sided printing options you want to use 4 Click OK to return to the Main tab 5 Click the Print Density button ...

Page 84: ...ment to test the selected settings 10 Follow any instructions displayed on the screen during printing Double sided Printing Options Windows Print Density Adjustments Windows Parent topic Printing with Windows Related tasks Selecting Basic Print Settings Windows Double sided Printing Options Windows You can select any of the available options on the 2 Sided Printing Settings window to set up your d...

Page 85: ...ng Settings Windows Print Density Adjustments Windows You can select any of the available options on the Print Density Adjustment window to adjust the print quality of your double sided print job Print Density Sets the level of ink coverage for double sided printing Increase Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the ...

Page 86: ...on to size your image to fit the paper you loaded Select the size of your document or photo as the Document Size setting and the size of your paper as the Output Paper setting If you want to center your image on the paper select the Center option Select the Zoom to option to reduce or enlarge your document or photo by a specific percentage Select the percentage in the menu 2 Select one of the foll...

Page 87: ...ilable for all types of printing Watermark adds a visible watermark to your printout Note Click the Add Delete button to create your own watermark and click the Settings button to customize the watermark Header Footer adds information such as the date and time to the top or bottom of your printout Note Click the Settings button to customize the text and location of the header or footer 4 Select an...

Page 88: ...r tones Depending on the selected color mode you can also adjust the midtone density using the Gamma setting Fix Photo Improves the color contrast and sharpness of flawed photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an inte...

Page 89: ... increase readability Emphasize Thin Lines Adjusts the weight of printed lines to increase visibility Edge Smoothing Smooths jagged edges in low resolution images such as screen captures or images from the Web Fix Red Eye Reduces or removes red eye in photos Print Text in Black Prints colored text in black For Color Text Prints colored text on a background pattern or underlined For Color Graphs an...

Page 90: ...ettings options to add headers or footers when you print The items are available to print at the top or bottom of your pages in either the left right or center of the page Note These settings are not saved with your document You can select to print the following information User Name Computer Name Date Date Time Document Name Collate Number copy number Note The user name computer name date and tim...

Page 91: ...roups of print settings you can select a printing preset on the Main or More Options tab Note You can create your own preset by clicking the Add Remove Presets button 1 Click the Main or More Options tab You see the available Printing Presets on the left 2 Place your cursor over one of the Printing Presets to view its list of settings ...

Page 92: ...topic Printing with Windows Selecting Extended Settings Windows You can select additional settings that apply to all the print jobs you send to your product 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Printer Settings 3 Click the Maintenance tab You see the maintenance options ...

Page 93: ...ings Windows Parent topic Printing with Windows Extended Settings Windows You can select from these settings on the Extended Settings window Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues Separator Page Before each document prints a separator page containing the title user date and time Remove white borders Removes white margins that may appear...

Page 94: ...rm ICM Color Matching Allows applications to perform ICM color matching Always Use the Driver s Paper Source Setting Prints using the paper source setting in the printer driver rather than the setting in your application Output 1 page documents facedown in 2 Sided mode Outputs single sided pages in a 2 sided print job facedown instead of faceup Output documents for filing Outputs all landscape por...

Page 95: ...see your application s Print window such as this one 2 Click OK or Print to start printing Checking Print Status Windows Parent topic Printing with Windows Related tasks Selecting Basic Print Settings Windows ...

Page 96: ...rent topic Printing Your Document or Photo Windows Selecting Default Print Settings Windows When you change your print settings in a program the changes apply only while you are printing in that program session If you want to change the print settings you use in all your Windows programs you can select new default print settings 1 Access the Windows Desktop and right click the icon for your produc...

Page 97: ...d for printing in any program session Changing the Language of the Printer Software Screens Parent topic Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right cl...

Page 98: ...the printer software window The printer software screens appear in the language you selected the next time you access them Parent topic Selecting Default Print Settings Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software You can change how often the software checks for updates or disable this feature ...

Page 99: ...c update feature you can check for updates manually Parent topic Printing with Windows Printing with the Built in Epson Driver Windows 10 S You can print with the built in Epson printer driver using any printing program on Windows 10 S as described in these sections Note The built in Epson driver in Windows 10 S does not include all the available print settings for your product To print with addit...

Page 100: ...document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 If necessary select your product name as the printer you want to use Note You may also need to select Properties or Preferences to view your print settings You see a window...

Page 101: ... for details 5 Click the Advanced button You see a window like this 6 Select the size of the paper you loaded as the Paper Size setting 7 To print multiple copies select or enter the number as the Copy Count setting 8 To print multiple copies of multi page documents in sets select the Collated checkbox 9 Click OK You return to the printing preferences window ...

Page 102: ...102 10 Select the Layout tab 11 Select the orientation of your document as the Orientation setting ...

Page 103: ... s Print window 14 Click OK or Print to start printing Parent topic Printing with the Built in Epson Driver Windows 10 S Printing on a Mac You can print with your product using any Mac printing program as described in these sections Note If you have an Internet connection it is a good idea to check for updates to your product software on Epson s support website Selecting Basic Print Settings Mac S...

Page 104: ...ttings Mac Select the basic settings for the document or photo you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product as the Printer setting 4 If necessary click the arrow...

Page 105: ...int window may look different depending on your version of the Mac operating system and the application you are using 5 Select the Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing ...

Page 106: ...print window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 7 Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Print Settings from the pop up menu ...

Page 107: ... the Print Quality setting you want to use 11 Select the Borderless checkbox if you want to print a borderless photo If the option is grayed out change the Media Type setting to a paper type that supports borderless printing 12 Select any of the available print options Print Quality Settings Mac Print Options Mac Parent topic Printing on a Mac Related references Paper or Media Type Settings Printi...

Page 108: ...printing with good quality and print speed Fine For text and graphics with good quality and print speed Quality For photos and graphics with good quality and print speed Best Quality For the best print quality but the slowest print speed Parent topic Selecting Basic Print Settings Mac Print Options Mac You can select any of the print options to customize your print Some options may be unavailable ...

Page 109: ... you loaded as the Paper Size setting If you are printing a borderless photo select the Borderless checkbox or a paper size with a Borderless option You can also select a custom setting to create a custom paper size but the Quality setting will be limited to Normal Note You must select a compatible borderless paper type and size to print without borders Check the borderless paper compatibility lis...

Page 110: ...ges on one sheet of paper select the number of pages in the Pages per Sheet pop up menu To arrange the print order of the pages select a Layout Direction setting To print borders around each page on the sheet select a line setting from the Border pop up menu To invert or flip the printed image select the Reverse page orientation or Flip horizontally settings Parent topic Printing on a Mac ...

Page 111: ...g Settings from the pop up menu on the print window Note Some options may be pre selected or unavailable depending on other settings you have chosen or if you are accessing the product over a network This screen may be different depending on the Mac OS version you are using 1 Select one of the Two sided Printing options ...

Page 112: ...screen 4 Print a test copy of your double sided document to test the selected settings 5 Follow any instructions displayed on the screen during printing Double sided Printing Options and Adjustments Mac Parent topic Printing on a Mac Double sided Printing Options and Adjustments Mac You can select any of the available options in the Two sided Printing Settings or Output Settings pop up menu to set...

Page 113: ... Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double sided printing Parent topic Selecting Double sided Printing Settings Mac Managing Color Mac You can adjust the Color Matching and Color Options settings to fine tune the colors in your printout or turn off color management in your printer softw...

Page 114: ...ting on a Mac Color Matching and Color Options Mac You can select from these settings on the Color Matching and Color Options menus Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management ColorSync Prints using standard color profiles for your product and paper to help match image colors You can customize the conversio...

Page 115: ... sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects Off No Color Adjustment Turns off color management in your printer software so you can manag...

Page 116: ... select from these settings on the Options or Driver tab Skip Blank Page Ensures that your product does not print pages that contain no text or images Quiet Mode Lessens noise during printing but may decrease print speed Permit temporary black printing Allows you to print using black ink when color ink is expended High Speed Printing Speeds up printing but may reduce print quality ...

Page 117: ...e warning notifications from the printer software for various operating conditions Establish bidirectional communication Allows the product to communicate with the computer Do not change the default setting unless you experience issues when using a shared printing pool Parent topic Selecting Printing Preferences Mac Printing Your Document or Photo Mac Once you have selected your print settings you...

Page 118: ...s as necessary for your Mac OS version To cancel printing click the print job and click or Delete To pause a print job click the print job and click or Hold To resume a print job click the paused print job and click or Resume To pause printing for all queued print jobs click Pause or Pause Printer To display other printer information click Settings or Supply Levels Parent topic Printing Your Docum...

Page 119: ...firmation screen instead click Register 4 Click Add Device 5 Click the Register button that appears next to your product 6 Click Register on the confirmation screen Your product s LCD screen displays a confirmation message 7 Select OK or press the OK button on your product to confirm the Google Cloud Print connection and print a test page 8 To print to the connected product select the print comman...

Page 120: ...120 Cancelling Printing Using a Product Button If you need to cancel printing press the stop button Parent topic Printing from a Computer ...

Page 121: ... a Scan from a Scanning Program Starting a Scan from a Smart Device Parent topic Scanning Related tasks Placing Originals on the Scanner Glass Starting a Scan Using the Product Control Panel You can scan an image to a variety of destinations using your product s control panel 1 Make sure you installed the product software and connected the product to your computer or network Note Restart your comp...

Page 122: ... Epson Connect Computer WSD lets you manage network scanning in Windows 10 Windows 8 x Windows 7 or Windows Vista English only To use this feature you must first set up WSD Web Services for Devices on the computer 6 Follow the instructions in the links below to complete your scan Scanning to a Memory Device Scanning to a Connected Computer Scanning to the Cloud Scanning Using Web Services for Devi...

Page 123: ... scan an original and save the scanned image to a memory card 1 Insert a memory card into your product s memory card slot 2 Place your original on the product for scanning 3 Press the home button if necessary 4 Select Scan You see a screen like this 5 Select Memory Device ...

Page 124: ...l Scanning Options Related topics Using Memory Cards with Your Product Scanning to a Connected Computer You can scan an original and save it to a connected computer using your product s control panel The computer must be connected using a USB cable or connected to the same network as your product You can save the scanned file as a JPEG or PDF file or attach it to an email You can also set up custo...

Page 125: ...original on the product for scanning 2 Press the home button if necessary 3 Select Scan You see a screen like this 4 Select Computer You see a screen like this Note Select OK to close the information screen if necessary ...

Page 126: ...PEG email attachment Follow custom setting to save the scanned document or image using custom settings you have selected using the Event Manager custom scan settings option Note You can customize the settings for each of the options above using Event Manager 7 Press the start button to start scanning Your product scans your original and saves the scanned file to your computer Parent topic Starting...

Page 127: ...the displayed settings on the Scan tab as necessary 6 Select the Advanced Settings tab to view and change additional scan settings if necessary 7 On the Scan tab press the start button to start scanning Your product scans your original and saves the scanned file to the selected destination ...

Page 128: ... control panel using WSD Web Services for Devices for network scanning in Windows 10 Windows 8 x Windows 7 or Windows Vista English only Note To use this feature on Windows 7 or Windows Vista you must first set up WSD on the computer See Windows help for instructions 1 Make sure you installed the product software and connected the product to your computer or network 2 Place your original on the pr...

Page 129: ...g Available options Description Color Mode B W Select whether to scan images in color or black and white Color File Format JPEG Select for photos PDF Select for documents Original Type Text Specifies the type of original you are scanning Photo Resolution 200dpi Select for documents 300dpi Select for photos 600dpi Select for highest quality printing Scan Settings Letter Select the page size for doc...

Page 130: ... list and select the scan job settings you want to view or change 5 Change the settings as necessary 6 Click OK 7 Click Close to close the Event Manager window Parent topic Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings scan and save the scanned image to a file Note If you are using your Eps...

Page 131: ...131 Mac Open the Applications folder open the Epson Software folder and select Epson Scan 2 You see an Epson Scan 2 window like this ...

Page 132: ...n You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store 1 Open your scanning program and select its scanning option See your scanning program help for instructions 2 Select your product Note In certain programs you may need to select your product as the source first If you see a Select S...

Page 133: ...133 You see an Epson Scan 2 window like this ...

Page 134: ...e 2 Place your original on the product for scanning 3 Open the Epson iPrint app and select your product 4 Select the scan settings and scan your original 5 Save your scanned image to a file or cloud location Parent topic Starting a Scan Related tasks Using the Epson iPrint Mobile App Scanning in Epson Scan 2 Epson Scan 2 automatically scans your document and saves the scanned file in PDF format in...

Page 135: ...135 You see this window ...

Page 136: ...6 Select the Resolution setting you want to use for your scan 7 Click the Preview button Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window 8 Select any of the additional settings that you want to use on the Main Settings tab 9 Do one of the following If you re scanning in Document Mode select any of the additional settings that you want to use on the Main Sett...

Page 137: ...n Guidelines Parent topic Scanning Additional Scanning Settings Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab Not all adjustment settings may be available depending on other settings you have chosen Rotate Rotates the original image clockwise to the desired angle before scanning it Select Auto to allow your product to automatically rotate...

Page 138: ...nd white images clearer and text recognition more accurate by separating the text from the graphics Threshold Adjusts the level at which black areas in text and line art are delineated improving text recognition in OCR Optical Character Recognition programs Color Enhance Enhances the shades of the color you select in the scanned image This setting is available only if you select Grayscale or Black...

Page 139: ... PDF Using Epson Scan 2 You can scan a document and save the text in a searchable PDF In a searchable PDF text is recognized using Optical Character Recognition OCR and then embedded in the scanned original Note The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet If you install your scanner software program...

Page 140: ...e PDF or protect printing or editing properties 11 Click OK 12 Confirm the File Name setting and select a Folder setting for your document 13 Click Scan The scanned image is saved as a searchable PDF Parent topic Scanning in Epson Scan 2 Image Format Options You can select different image formats and related options For details on available options click the icon on the Epson Scan 2 Image Format O...

Page 141: ...mat that is readable by Windows and Mac systems using Adobe Reader Acrobat or other programs You can save multi page documents in one PDF file Recognized text in the scanned document can be searched Parent topic Scanning in Epson Scan 2 Scan Resolution Guidelines The Resolution setting measured in dpi dots per inch controls the amount of detail captured in your scans Increasing the resolution rais...

Page 142: ...ne destinations such as photo sharing sites web servers or network folders using Easy Photo Scan Note If you are using your Epson product with the Windows 10 S operating system you cannot use the software described in this section You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store Sca...

Page 143: ...an Select your product and click OK if necessary Windows other versions Click or Start and select All Programs or Programs Select Epson Software Easy Photo Scan Select your product and click OK if necessary Mac Open the Applications folder select Epson Software and select Easy Photo Scan Select your product and click OK if necessary You see a window like this 3 Click the Scan icon Your scanning pr...

Page 144: ...oad 8 When you finish scanning click one of the destination icons to upload the images Note You may need to click the arrow next to the icons in order to see all of them The available icons may vary depending on the software version you are using Parent topic Scanning to Online Destinations Using Easy Photo Scan Related tasks Uploading Scanned Images to Facebook Uploading Scanned Images to Google ...

Page 145: ... Photo Scan you can select the Setting Name or Destination Name for the account click Login if necessary and click Send to upload your images 3 Click Login 4 On the Application Authentication screen log in to your Facebook account Note To enable automatic image uploading select the option for staying logged in ...

Page 146: ... the image s to a local folder checkbox and select a folder 9 If you want to save the current settings click Edit or the Setting Name or Destination Name field and select Save As Enter a name for the setting and click OK 10 Click Send to upload the images to your Facebook account or click Cancel to cancel the operation Parent topic Scanning to Online Destinations Using Easy Photo Scan Related refe...

Page 147: ...for the account click Login if necessary and click Send to upload your images 3 Click Login 4 On the Application Authentication screen log into your Google account 5 Click Accept to allow Easy Photo Scan to upload images to your account An authentication code is generated 6 Copy the authentication code into the Please enter authentication code field and click OK ...

Page 148: ...age s to a local folder checkbox and select a folder 12 If you want to save the current settings click Edit or the Setting Name or Destination Name field and select Save As Enter a name for the setting and click OK 13 Click Send to upload the images to your Google Photos account or click Cancel to cancel the operation Parent topic Scanning to Online Destinations Using Easy Photo Scan Related refer...

Page 149: ...ook from the Notebook list Note If you want to create a new notebook you must create it directly in Evernote 4 Select the image format for the uploaded files from the File or File Type list 5 If there are options for the selected file format click Options or Option and select the options you want 6 If you also want to save the images to a local folder select the Copy the image s to a local folder ...

Page 150: ...lick Cancel to cancel the operation Parent topic Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi TIFF File Settings Related tasks Saving Scanned Images to a Folder Uploading Scanned Images to SugarSync You can configure a SugarSync account for use with Easy Photo Scan and upload your scanned images 1 Scan your original using Ea...

Page 151: ...unt information in the E Mail Address and Password fields 4 Select a Place option for the uploaded images Note In SugarSync the Magic Briefcase is now called My SugarSync Uploads to the Magic Briefcase appear in the My SugarSync folder 5 Enter a folder name in the Folder field If you enter the name of an existing folder the images are uploaded to that folder If the folder does not exist a new fold...

Page 152: ...image s to a local folder checkbox and select a folder 11 If you want to save the current settings click Edit or the Setting Name or Destination Name field and select Save As Enter a name for the setting and click OK 12 Click Send to upload the images to your SugarSync account or click Cancel to cancel the operation Parent topic Scanning to Online Destinations Using Easy Photo Scan Related referen...

Page 153: ...nter the login information in the User Name and Password fields 5 If you want to replace existing files with the same name with the uploaded images click the Overwrite file s with the same name checkbox 6 Click Check Connection to test whether the account information is correct 7 Select the image format for the uploaded files from the File or File Type list 8 If there are options for the selected ...

Page 154: ... Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi TIFF File Settings Related tasks Saving Scanned Images to a Folder Uploading Scanned Images to Email You can save your scanned images to a local network folder and send them by email using Easy Photo Scan Note With Windows Easy Photo Scan supports Microsoft Outlook 2000 2002 2003 2007 2010 x86 2013 x86 and Wind...

Page 155: ...ges Then click OK to save the images to the folder and launch your email program or click Cancel to cancel the operation Mac If you also want to save the images to a local folder select the Copy the image s to a local folder checkbox and select a folder Then click Send or click Cancel to cancel the operation Parent topic Scanning to Online Destinations Using Easy Photo Scan Related references Epso...

Page 156: ...ning to Online Destinations Using Easy Photo Scan Epson JPEG File Settings You can select from the following settings in the JPEG settings window in Easy Photo Scan Note The available settings may vary depending on the operating system you are using Setting Description Image Quality Options Specifies the compression level The file size increases with higher quality Encoding Specifies the encoding ...

Page 157: ... of the image using the ICC profile Parent topic Scanning to Online Destinations Using Easy Photo Scan Epson TIFF and Multi TIFF File Settings You can select from the following settings in the TIFF settings window in Easy Photo Scan Note The available settings may vary depending on the operating system you are using Setting Description Byte Order Specifies the operating system where the scanned im...

Page 158: ...ize increases with higher quality Embed ICC Profile Allows the ICC profile information on color reproducibility of scanned image to be embedded in the image Programs that use color management software will display the colors of the image using the ICC profile Parent topic Scanning to Online Destinations Using Easy Photo Scan ...

Page 159: ... here 1 Make sure the memory card and the files on it are compatible with your product before inserting the card 2 Insert your memory card into the slot making sure the card is oriented correctly Note Do not force the card all the way into the slot Insert it only until it meets resistance The memory card access light flashes and then stays lit Caution Do not remove a memory card or turn off your p...

Page 160: ... card slot SD SDHC SDXC miniSD miniSDHC microSD microSDHC microSDXC Parent topic Inserting a Memory Card Memory Card File Specifications You can insert memory cards in your product containing files that meet these specifications File format JPEG with the Exif version 2 31 standard taken with digital camera using DCF Design rule for Camera File system version 1 0 or 2 0 compliant Image size 80 80 p...

Page 161: ...our product is connected to your computer using a USB cable do one of the following Windows Open the My Computer Computer Windows Explorer or File Explorer utility Then right click the name of your memory card listed as a removable disk and select Eject Mac Drag the removable disk icon for your memory card from the desktop or computer window into the trash 3 Push in the memory card then pull it st...

Page 162: ...print photos displayed on your product s LCD screen Viewing and Printing Photos From the LCD Screen Memory Card Print Settings Parent topic Printing from a Memory Card Viewing and Printing Photos From the LCD Screen You can select photos for printing as you view them on the LCD screen 1 Load photo paper in your product 2 Insert a memory card into your product s memory card slot 3 Press the home bu...

Page 163: ... you selected Press OK button to enlarge a thumbnail image To select an image for print press the or buttons Press the left or right arrow buttons to scroll through and select additional photos To select all photos or a group of photos select the icon Use the menu options to browse select and change the display order of the photos 7 Select Print Settings and select your paper and print settings as...

Page 164: ...4 You see a screen like this 9 Press the right or left arrow buttons to scroll through the photos you selected if necessary 10 If you need to edit a photo press the reset button You see an image like this ...

Page 165: ...to change the number of copies as necessary 12 When you are ready to print press the start button Note To cancel printing press the stop button Parent topic Viewing and Printing Photos Related references Memory Card Print Settings Related tasks Inserting a Memory Card Memory Card Print Settings Select the memory card options you want to use when printing photos displayed on the LCD screen Note Not...

Page 166: ...selected photo layout Off Turns off automatic cropping Date Various date formats Prints the date the photo was taken on the photo in the format you select Parent topic Viewing and Printing Photos Printing Photo Layouts from a Memory Card You can print one or more photos from a memory card in special layouts on various sizes of photo paper Note Photos are placed automatically in the layout If you w...

Page 167: ...elect your paper and print settings as necessary 8 Press the right arrow button 9 Do one of the following to select your photos Select the thumbnail images of the photos you want to print by pressing the and buttons Each photo you select has a number on it to indicate the number of prints you selected ...

Page 168: ...o edit a photo press the reset button You see an image like this Note Press the reset button again to switch between Correction Off and Correction On If Correction On is selected any color corrections you make to a photo are displayed on the screen If Correction Off is selected any color corrections you make are not displayed on the screen but will be applied to your printouts 1 Adjusts the croppi...

Page 169: ...ory Card Print Settings Related tasks Inserting a Memory Card Printing ID Photos from a Memory Card You can print ID photos from a memory card Two copies of one photo are printed at different sizes onto this size photo paper 4 6 inches 102 152 mm 1 Load photo paper in your product 2 Insert a memory card into your product s memory card slot 3 Press the home button if necessary 4 Select Print Photos...

Page 170: ...want to print 7 Select Print Settings and select your paper and print settings as necessary 8 Press the right arrow button You see a screen like this 9 If you need to edit a photo press the reset button You see an image like this ...

Page 171: ...ness sharpness and saturation if necessary 10 Press the or buttons to change the number of copies as necessary 11 When you are ready to print press the start button Note To cancel printing press the stop button Parent topic Printing from a Memory Card Related references Memory Card Print Settings Related tasks Inserting a Memory Card Printing Photos with a Template You can print one or more photos...

Page 172: ...late options You see a screen like this 7 Select your paper and print settings as necessary 8 Press the right arrow button 9 Do one of the following If you selected a single photo template select the photo you want to print Select Preview and Print and go to step 10 ...

Page 173: ...in your template 10 When you see the Preview screen confirm your selected photos and make any changes as necessary 11 When you are ready to print press the start button Note To cancel printing press the stop button Parent topic Printing from a Memory Card Related references Memory Card Print Settings Related tasks Inserting a Memory Card Transferring Photos on a Memory Card You can transfer photos...

Page 174: ...uct s file sharing settings Caution Remove the memory card before you change this setting or you may lose data from the memory card Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card 1 Remove any memory cards from the product 2 Press the home button if necessary 3 Select Settings 4 Select File Sharing Setup ...

Page 175: ...icon Mac with a USB connection Look for the removable disk icon on your desktop or computer window then select it Mac with a network connection Select the hard drive icon on your desktop or computer window select your product in the SHARED section of the sidebar you may need to widen the sidebar to see the name then select the MEMORYCARD icon 4 Select the folder that contains your photos 5 Drag th...

Page 176: ...alendar Pages You can create and print a weekly or monthly calendar page 1 Load plain paper in either Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm size 2 Press the home button if necessary 3 Select Various prints You see a screen like this 4 Select Schedule 5 Select one of the calendar format options Note View the images for each option to preview the design layout 6 Select you...

Page 177: ...rent topic Printing Personalized Projects Related references Memory Card Print Settings Related tasks Inserting a Memory Card Printing Lined Paper Graph Paper and Music Sheets You can print music sheets wide rule or narrow rule notebook paper and graph paper 1 Load plain paper in either Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm size 2 Press the home button if necessary 3 Pre...

Page 178: ... button Note To cancel printing press the stop button Parent topic Printing Personalized Projects Related references Memory Card Print Settings Related tasks Inserting a Memory Card Printing Personalized Note Paper You can print lined or unlined note paper with one of your own photos in the background 1 Load plain paper in either Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm siz...

Page 179: ...e right arrow button 9 Select the photo you want to include in the background 10 Select Preview and Print or Use This Photo 11 Press the or buttons to change the number of copies as necessary 12 When you are ready to print press the start button Note To cancel printing press the stop button Parent topic Printing Personalized Projects Related references Memory Card Print Settings Related tasks Inse...

Page 180: ...for more information Check Cartridge and Maintenance Box Status Purchase Epson Ink Cartridges and Maintenance Box Removing and Installing Ink Cartridges Printing with Black Ink and Expended Color Cartridges Conserving Low Black Ink with Windows Maintenance Box Replacement Check Cartridge and Maintenance Box Status Your product and its software will let you know when an ink cartridge is low or expe...

Page 181: ...alling Ink Cartridges Checking Cartridge and Maintenance Box Status Windows A low ink reminder appears if you try to print when ink is low and you can check your cartridge or maintenance box status at any time using a utility on your Windows computer 1 To check your status access the Windows Desktop and double click the icon for your product in the right side of the Windows taskbar or click the up...

Page 182: ...en Note If any of the cartridges installed in the product is broken incompatible with the product model or improperly installed Epson Status Monitor will not display an accurate cartridge status 3 To disable the low ink reminder right click the product icon in the Windows taskbar and select Monitoring Preferences ...

Page 183: ...w 4 Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen 5 To disable promotional offers deselect the Display Epson Offers checkbox 6 Click OK Parent topic Check Cartridge and Maintenance Box Status ...

Page 184: ...tatus of your ink cartridges and maintenance box using a utility on your Mac 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 2 Select EPSON Status Monitor You see this window ...

Page 185: ... for use with Epson cartridges only not third party cartridges or ink Other brands of ink supplies are not compatible and if described as compatible may not function properly or continuously Such restrictions can be avoided with some other printers such as Epson EcoTank cartridge free printers The included initial cartridges are designed for reliable printer setup and cannot be used as replacement...

Page 186: ...dy to replace them to prevent the print head nozzles from drying out Do not open ink cartridge packages until you are ready to install the ink Cartridges are vacuum packed to maintain reliability Note If you remove a low or expended ink cartridge you cannot re install and use the cartridge 1 Turn on your product If an ink cartridge is expended you see a message on the LCD screen Note which cartrid...

Page 187: ...187 2 Lift up the scanner unit until it clicks Caution Do not move the print head by hand otherwise you may damage your product Do not touch the flat white cable or translucent film inside the product ...

Page 188: ...ning If ink gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out and see a doctor right away Keep ink cartridges out of the reach of children 4 If you are replacing the black ink cartridge gently shake the new black ink cartridge four or five times Do not shake the color ink cartridges ...

Page 189: ...tion Do not shake the cartridges after opening the packages or ink may leak 5 Remove the cartridge from the package Caution Do not touch the areas shown here Doing so may prevent normal operation and printing ...

Page 190: ...e yellow tape from the cartridge Caution Do not remove any other labels or seals or the ink cartridge may leak or become unusable 7 Insert the new cartridge into the holder and push it down until it clicks into place ...

Page 191: ...dust and store it in the same environment as the printer The valve in the ink supply port is designed to contain any excess ink but do not touch the ink supply port or surrounding area Always store ink cartridges with the label facing up do not store cartridges upside down Parent topic Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box...

Page 192: ...porarily print with black ink 2 Select Proceed again 3 If you want to print or copy in black only select No remind me later The current print job is canceled 4 Press the home button if necessary 5 Try printing or copying again Parent topic Printing with Black Ink and Expended Color Cartridges Printing with Expended Color Cartridges Windows If you see a message during printing telling you that you ...

Page 193: ...pic Printing with Black Ink and Expended Color Cartridges Printing with Expended Color Cartridges Mac If printing stops you can cancel your print job and select settings to temporarily print with only black ink on plain paper or on an envelope 1 Click the printer icon in the Dock 2 If you see a message telling you that you can temporarily print with only black ink click the Delete or button to can...

Page 194: ... or an envelope in your product 10 Access the print settings in your print application 11 Select Print Settings from the pop up menu 12 Select Plain Paper Bright White Paper or Envelope as the paper type setting 13 Select the Grayscale option 14 Click Print to print your document Parent topic Printing with Black Ink and Expended Color Cartridges ...

Page 195: ...to continue using the remaining black ink for the document you are printing Click Disable this feature to continue using the remaining black ink Note If you disable this feature it remains disabled until you install a new black ink cartridge Parent topic Replacing Ink Cartridges and Maintenance Boxes Related references Paper or Media Type Settings Printing Software Maintenance Box Replacement The ...

Page 196: ...o strong shocks If you cannot replace the cover the maintenance box may not be installed correctly Remove and reinstall the maintenance box Do not store the maintenance box in high or freezing temperatures Caution Do not reuse a maintenance box that has been removed and left uninstalled for a long period Keep the maintenance box away from direct sunlight Note The maintenance box is a user replacea...

Page 197: ...become too light or you see dark or light bands across them you may need to clean the print head nozzles Cleaning uses ink so clean the nozzles only if print quality declines You can check for clogged nozzles before you clean them so you don t clean them unnecessarily Note You cannot clean the print head if an ink cartridge is expended and may not be able to clean it when a cartridge is low You mu...

Page 198: ...Load a few sheets of plain paper in the product 2 Press the home button if necessary 3 Select Maintenance You see a screen like this 4 Select Print Head Nozzle Check You see a screen like this 5 Select Print ...

Page 199: ...structions on the screen to clean the print head check the nozzles and repeat the process as necessary Caution Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print If you don t see any improvement after cleaning the print head up to 4 times wait at least 6 hours without printing or longer if printing Then try cleaning the print head again If qu...

Page 200: ...puter 1 Load a few sheets of plain paper in the product 2 Do one of the following Windows Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click Mac In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Selec...

Page 201: ...201 You see a window like this 4 Click Print ...

Page 202: ... there are gaps or the pattern is faint clean the print head Parent topic Print Head Nozzle Check Related tasks Cleaning the Print Head Using a Computer Utility Related topics Replacing Ink Cartridges and Maintenance Boxes Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles you can clean the print head ...

Page 203: ...he Product Control Panel Cleaning the Print Head Using a Computer Utility Parent topic Print Head Maintenance Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product 1 Load a few sheets of plain paper in the product 2 Press the home button if necessary 3 Select Maintenance You see a screen like this 4 Select Print Head Cleaning ...

Page 204: ... you don t see any improvement after cleaning the print head up to 4 times wait at least 6 hours without printing or longer if printing Then try cleaning the print head again If quality still does not improve contact Epson Parent topic Print Head Cleaning Related tasks Checking the Nozzles Using the Product Control Panel Related topics Replacing Ink Cartridges and Maintenance Boxes Cleaning the Pr...

Page 205: ...n the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 3 Select Head Cleaning You see a window like this 4 Click Start to begin the cleaning cycle The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished ...

Page 206: ... gaps in the lines Print head is clean Print head needs cleaning If there are no gaps click Finish If there are gaps or the pattern is faint click Clean to clean the print head again If you don t see any improvement after cleaning the print head up to 4 times wait at least 6 hours without printing or longer if printing Then try cleaning the print head again If quality still does not improve contac...

Page 207: ... head Note Banding may also occur if your print head nozzles need cleaning 1 Load a few sheets of plain paper in the product 2 Press the home button if necessary 3 Select Maintenance You see a screen like this 4 Select Print Head Alignment 5 If your printout contains misaligned vertical lines or blurry continue with the next step If your printout contains horizontal banding go to step 12 6 Select ...

Page 208: ...the printed pattern on the alignment sheet and for each set of patterns select the number representing the pattern with the least amount of separation or overlap 10 Select Ruled Line Alignment and follow the on screen instructions to print an alignment sheet 11 Check the printed pattern on the alignment sheet and for each set of patterns select the number representing the pattern with the least mi...

Page 209: ...erlap 14 Continue following the rest of the on screen instructions to finish with the alignment Parent topic Adjusting Print Quality Cleaning the Paper Guide If you see ink on the back of a printout you can clean the paper guide rollers to remove any excess ink 1 Load plain paper in this size Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm 2 Press the home button if necessary 3 Se...

Page 210: ...Cleaning 5 Follow the on screen instructions to clean the paper guide 6 Repeat these steps as necessary until the paper comes out clean Parent topic Adjusting Print Quality Related tasks Cleaning the Paper Rollers Cleaning the Print Head Path ...

Page 211: ...r other lubricants inside the product or let water get inside it 1 Turn off the product 2 Unplug the power cable 3 Disconnect any connected cables 4 Remove all the paper 5 Clean the scanner glass with a soft lint free cloth microfiber is recommended moistened with a little glass cleaner Caution Do not spray glass cleaner directly on the glass and do not press the glass surface with any force 6 Cle...

Page 212: ...212 3 Disconnect any connected cables 4 Slide out the paper cassette and remove any loaded paper 5 Place the product on its side as shown Warning Be careful not to trap your fingers under the product ...

Page 213: ...connect the power cable and any interface cables Parent topic Cleaning and Transporting Your Product Related tasks Cleaning the Paper Guide Cleaning the Print Head Path Cleaning the Print Head Path If the print quality has not improved after aligning the print head and cleaning the paper guide the print head path inside the product may be smeared with ink To clean the print head path use the follo...

Page 214: ...o clean the print head path or you may damage your product 1 Turn off the product 2 Unplug the power cable 3 Disconnect any connected cables 4 Lift up the scanner unit 5 Using the flashlight check the translucent film shown here for ink smears ...

Page 215: ...cent film Caution Do not press too hard on the film or you may dislocate the anchor springs and damage the product 7 Use a new dry cotton swab to dry the translucent film 8 Repeat steps 6 and 7 as necessary to clean all ink smears 9 When the translucent film is dry close the scanner unit 10 Plug in the power cable and reconnect any interface cables Parent topic Cleaning and Transporting Your Produ...

Page 216: ...s installed Removing the cartridges can dry out the print head and may prevent the product from printing Do not carry the product by its control panel this may damage the product Note Before storing your product for a long period replace low expended or expired ink to help prevent the print head from drying out Store your product in a cool dry place 1 Turn off the product 2 Lift up the scanner uni...

Page 217: ...he white flat cable inside the product otherwise you may damage your product 4 Lower the scanner unit 5 Remove all the paper from the product 6 Remove any memory cards inserted in the product 7 Unplug the power cable 8 Disconnect any connected cables 9 Close all parts on the product as shown ...

Page 218: ...ransportation Be sure to remove the tape from the ink cartridge holder before turning on your product If print quality has declined when you print again clean and align the print head Parent topic Cleaning and Transporting Your Product Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Aligning the Print Head Using the Product Control Panel ...

Page 219: ...good idea to check Epson s support website occasionally for free updates to your product software Visit epson com support U S epson ca support Canada or epson com jm support Caribbean and select your product Note Epson periodically provides firmware updates to address issues of security performance minor bug fixes and ensure your printer functions as designed Your printer was designed to work only...

Page 220: ... also press the help button to see help information and how to instructions on the screen LCD screen message Condition solution Printer error Turn on the printer again See your documentation for more details A fatal error has occurred Turn the product off and then back on again If the error continues check for a paper jam or any protective material inside the product If there is no paper jam or pr...

Page 221: ...entation for more details There is a problem with the network connection to your product Check the solutions in this guide To use cloud services update the root certificate from the Epson Web Config utility Access your product s built in Web Config utility and update the root certificate for your product Check that the printer driver is installed on the computer and that the port settings for the ...

Page 222: ...s during the standard warranty of the product the exchange of the product or replacement of the pads is covered under the standard warranty If the product is out of warranty the pads can be replaced by any Epson authorized service provider The waste ink pads are not a user replaceable part Parent topic Solving Problems Related references Paper Jams Inside the Product Where to Get Help Related task...

Page 223: ...lutions in this manual or try uninstalling and reinstalling your printer software If the page prints but the nozzle check pattern has gaps clean the print head If the page does not print the product may have a problem Check the other solutions in this manual If they do not work contact Epson Parent topic Solving Problems Related concepts Print Head Maintenance Uninstall Your Product Software Reset...

Page 224: ... settings except for network settings All Settings Resets all control panel settings You see a confirmation screen 5 Select Yes to reset the selected settings Select No if you want to cancel the operation Parent topic Solving Problems Solving Setup Problems Check these sections if you have problems while setting up your product Product Does Not Turn On or Off Noise After Ink Installation Software ...

Page 225: ...ot finished after approximately 5 minutes turn off your product Turn it back on and check to see if charging is still in progress If it is still in progress contact Epson for help Parent topic Solving Setup Problems Related references Where to Get Help Software Installation Problems If you have problems while installing your product software try these solutions Make sure your product is turned on ...

Page 226: ...outer or Access Point If your product has trouble finding or connecting to a wireless router or access point try these solutions If you are connecting the product via Wi Fi Protected Setup WPS and the Wi Fi icon on your product s LCD screen is not lit or does not appear make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your ro...

Page 227: ...less channels If so verify that your wireless access point is using one of the usable channels and change to a usable channel if necessary If you are using a Wi Fi Direct connection that suddenly disconnects the Wi Fi direct password on your device may have been changed If necessary delete the existing DIRECT xxxxxxxx connection settings from your device and enter a new password See your device do...

Page 228: ... set the router to operate in dual band 2 4 GHz and 5 GHz mode If your router uses a single network name SSID for both the 2 4 GHz and 5 GHz band give each band its own network name SSID instead such as Home Network 2 4 GHz and Home Network 5 GHz See your router documentation or contact your internet service provider for instructions Check to see if your wireless router or access point has an enab...

Page 229: ...work If you cannot print over a network try these solutions Make sure that your product is turned on Make sure you install your product s network software as described in your product documentation Print a network status sheet and verify that the network settings are correct If the network status is Disconnected check any cable connections and turn your product off and then on again If you are usi...

Page 230: ...erate in dual band 2 4 GHz and 5 GHz mode If your router uses a single network name SSID for both the 2 4 GHz and 5 GHz band give each band its own network name SSID instead such as Home Network 2 4 GHz and Home Network 5 GHz See your router documentation or contact your internet service provider for instructions If you are scanning a large original at a high resolution a network communication err...

Page 231: ...Makes Noise But Nothing Copies Product Makes Noise When It Sits for a While Parent topic Solving Problems Product Makes Noise But Nothing Copies If your product makes a noise but nothing copies try these solutions Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary If the nozzle check page does not print but the product s power is on make s...

Page 232: ...ecommended number of sheets Make sure your paper meets the specifications for your product If paper jams when you print on both sides of the paper try loading fewer sheets For best results follow these guidelines Use new smooth high quality paper that is not curled creased old too thin or too thick Load paper in the cassette printable side down Follow any special loading instructions that came wit...

Page 233: ...er Feeding Problems Paper Ejection Problems Related topics Loading Paper Paper Ejection Problems If you have problems with paper ejecting properly try these solutions If paper does not eject fully you may have set the wrong paper size Cancel printing to eject the paper Select the correct paper size when you reprint If paper is wrinkled when it ejects it may be damp or too thin Load new paper and b...

Page 234: ...e connected securely at both ends If you connected your product to a USB hub make sure it is a first tier hub If it still does not print connect your product directly to your computer instead of the hub Make sure the printer status is not offline or pending Run a product check to see if a test page prints If the test page prints check to see if your product software is installed correctly In Windo...

Page 235: ...ck Printer under Hardware and Sound Right click your product name select Printing Preferences and select your product name again if necessary 2 Click the Maintenance tab 3 Click the Extended Settings button 4 Select Enable EPSON Status Monitor 3 and click OK 5 Click the Monitoring Preferences button 6 Click the checkbox for the option that adds the shortcut icon to the taskbar 7 Click OK to close ...

Page 236: ...double sided printing Windows Click the Maintenance or Utility tab select Extended Settings or Speed and Progress and select the following settings High Speed Copies Always Spool RAW Datatype Page Rendering Mode Print as Bitmap Windows Select Printer Properties click the More Options tab and make sure the High Speed setting is enabled Mac Select System Preferences select Printers Scanners and sele...

Page 237: ...e different from those covered in this manual See the Apple website for details Inverted Image Too Many Copies Print Blank Pages Print Incorrect Margins on Printout Border Appears on Borderless Prints Incorrect Characters Print Incorrect Image Size or Position Slanted Printout Parent topic Solving Problems Inverted Image If your printed image is inverted unexpectedly try these solutions Turn off a...

Page 238: ...ize settings in your printing program and printer software If a blank page exists in a document you are printing and you want to skip printing it select the Skip Blank Page setting in your printer software if available Run a print head nozzle check to see if any of the nozzles are clogged Then clean the print head if necessary Make sure your product is selected as the printer in your printing prog...

Page 239: ...before you print Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings Mac Selecting the Paper Settings Control Panel Loading Paper in the Cassette Placing Originals on the Scanner Glass Cleaning Your Product Border Appears on Borderless Prints If you see a border on borderless prints try these solutions Make sure ...

Page 240: ...ny stalled print jobs If your product is connected to a USB hub connect it directly to your computer instead If your computer entered sleep mode the last time you printed the next print job after your computer exits sleep mode may contain garbled characters Print your document again If incorrect characters still appear in your prints try connecting your product using a different cable Windows or M...

Page 241: ...ms Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings Mac Selecting the Paper Settings Control Panel Loading Paper in the Cassette Cleaning Your Product Placing Originals on the Scanner Glass Slanted Printout If your printouts are slanted try these solutions Slide the edge guides against the edges of the paper Select a higher print quality setting in your printer s...

Page 242: ...nts also called banding try these solutions before you reprint Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Make sure the paper type setting matches the type of paper you loaded Make sure you loaded the printable side of the paper correctly for your product Turn off any high speed settings in your product software Align the print hea...

Page 243: ...uct may print beyond the edges of the paper and cause ink to smear Make sure you loaded the printable side of the paper correctly for your product Remove each sheet from the output tray as it is printed Avoid handling printouts on glossy paper right after printing to allow the ink to set Turn off any high speed settings in your product software If you print on both sides of a sheet of paper smudge...

Page 244: ...e gaps try these solutions Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary The ink cartridges may be old or low on ink and you may need to replace them Make sure your paper is not damp curled old or loaded incorrectly in your product Align the print head Clean the paper path Parent topic Solving Print Quality Problems Related concepts P...

Page 245: ...uality Increase the image resolution by the same amount you increase the image size For example if the image resolution is 300 dpi dots per inch and you will double the image size for printing change the resolution setting to 600 dpi Note Higher resolution settings result in larger file sizes which take longer to process and print Consider the limitations of your computer system when selecting a r...

Page 246: ...drying time do not stack your printouts on top of each other Your printed colors can never exactly match your on screen colors However you can use a color management system to get as close as possible Try using the color management options in your printer software For best results use genuine Epson paper Parent topic Solving Print Quality Problems Related concepts Print Head Maintenance Related ta...

Page 247: ...aving mode such as sleep or standby If so wake your system and restart Epson Scan 2 Check the connection setting and test the connection using Epson Scan 2 Utility Windows 10 Click and select EPSON Epson Scan 2 Utility Make sure the correct product is selected If necessary select the Other tab and click Reset Windows 8 x Navigate to the Apps screen and select Epson Scan 2 Utility Make sure the cor...

Page 248: ...h as interference network traffic or weak signal strength may affect your scanning speed Parent topic Solving Scanning Problems Related concepts Scan Resolution Guidelines Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer screen has a quality problem Image Consists of a Few Dots Only Line of Dots Appears in All Scanned Images Straight Lines in an Image...

Page 249: ...cloth if necessary Paper towels are not recommended Caution Do not spray glass cleaner directly on the scanner glass Parent topic Solving Scanned Image Quality Problems Related tasks Cleaning Your Product Straight Lines in an Image Appear Crooked If straight lines in an original appear crooked in a scanned image make sure to place your original straight when you scan it Parent topic Solving Scanne...

Page 250: ... you scan it Parent topic Solving Scanned Image Quality Problems Image is Too Dark If your scanned image is too dark try these solutions If the Image Type is set to Color or Grayscale adjust the Brightness setting Check the brightness and contrast settings of your computer monitor Parent topic Solving Scanned Image Quality Problems Related tasks Scanning in Epson Scan 2 Back of Original Image Appe...

Page 251: ... color systems monitors use RGB red green and blue and printers typically use CMYK cyan magenta yellow and black Check the color matching and color management capabilities of your computer display adapter and the software you are using to see if they are affecting the palette of colors you see on your screen To adjust the colors in your scanned image adjust these Epson Scan 2 settings if available...

Page 252: ...y Card Problems Related tasks Inserting a Memory Card Cannot View or Print Photos from a Memory Card or Device If you cannot view or print photos from a memory card or USB device inserted in your product try these solutions Make sure your memory card or device is compatible with the product Make sure the files on your memory card or device are in the correct format If you have too many photos on y...

Page 253: ...ing setting for your product is set correctly Parent topic Solving Memory Card Problems Related references Memory Card Types Memory Card File Specifications Related tasks Setting Up File Sharing for Photo Transfers from Your Computer Related topics Transferring Photos on a Memory Card Uninstall Your Product Software If you have a problem that requires you to uninstall and re install your software ...

Page 254: ...stall Epson Event Manager then follow any on screen instructions Windows 10 8 x Select Epson Event Manager and click Uninstall Windows 7 Windows Vista Open the Windows Control Panel utility Select Programs and Features In Classic view select Programs and click Uninstall a program Select Epson Event Manager and click Uninstall Change 5 Do one of the following to uninstall Epson Scan 2 then follow a...

Page 255: ...he printer driver and your product name remains in the Print Fax Print Scan or Printers Scanners window select your product name and click the remove icon to remove it Parent topic Uninstall Your Product Software Where to Get Help If you need to contact Epson for technical support services use the following support options Internet Support Visit Epson s support website at epson com support U S eps...

Page 256: ... Time Saturday Days and hours of support are subject to change without notice Toll or long distance charges may apply Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at epson com U S sales epson ca Canadian sales or epson com jm Caribbean sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 in t...

Page 257: ...tions Printable Area Specifications Scanning Specifications Ink Cartridge Specifications Memory Card Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications Network Interface Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software your computer should use one of these Microso...

Page 258: ...S 10 13 x macOS 10 12 x OS X 10 11 x OS X 10 10 x OS X 10 9 x OS X 10 8 x OS X 10 7 x OS X 10 6 8 Note For the latest product software available for your operating system visit the Epson support site at epson com support U S epson ca support Canada or epson com jm support Caribbean select your product and select Downloads Parent topic Technical Specifications Paper Specifications Note Since the qu...

Page 259: ... Executive 7 25 10 5 inches 184 267 mm 16 9 wide 4 7 1 inches 102 181 mm Half Letter 5 5 8 5 inches 140 216 mm Paper types Plain paper and paper distributed by Epson Weight 17 lb 64 g m2 to 24 lb 90 g m2 Envelopes Size No 10 4 1 9 5 inches 105 241 mm Paper types Plain bond paper Weight 20 lb 75 g m2 to 24 lb 90 g m2 Parent topic Technical Specifications Printable Area Specifications Note When prin...

Page 260: ... inch 3 mm minimum 2 Top reduced quality area 1 61 inches 41 mm minimum 3 Bottom reduced quality area 1 46 inches 37 mm minimum Borderless 1 Top reduced quality area 1 73 inches 44 mm minimum 2 Bottom reduced quality area 1 57 inches 40 mm minimum ...

Page 261: ...61 inches 41 mm minimum Parent topic Technical Specifications Scanning Specifications Scanner type Flatbed color Photoelectric device CIS Effective pixels 10200 14040 pixels at 1200 dpi Document size Maximum 8 5 11 7 inches 216 297 mm Scanner glass US letter or A4 Scanning resolution 1200 dpi main scan 2400 dpi sub scan Output resolution 50 to 9600 in 1 dpi increments ...

Page 262: ...uously Such restrictions can be avoided with some other printers such as Epson EcoTank cartridge free printers The included initial cartridges are designed for reliable printer setup and cannot be used as replacement cartridges or resold After setup the remaining ink is available for printing Yields are based on ISO 24711 in default mode printing continuously Yields vary due to print images settin...

Page 263: ...ance Box Part Numbers Memory Card Specifications Note Cards marked with an asterisk require an adapter consult your adapter documentation for details on using it Compatible types and maximum capacities SD 2GB SDHC 32GB SDXC 64GB miniSD 2GB miniSDHC 32GB microSD 2GB microSDHC 32GB microSDXC 64GB Media format JPEG taken by digital cameras that are DCF Design rule for Camera File system version 1 0 o...

Page 264: ...pply rating 100 to 240 V Rated frequency range 50 to 60 Hz Rated current 0 4 to 0 2 A Power consumption Standalone copying Approximately 12 W ISO IEC24712 Ready mode Approximately 5 3 W Sleep mode Approximately 0 7 W Power off mode Approximately 0 2 W Parent topic Technical Specifications Environmental Specifications Temperature Operating 50 to 95 F 10 to 35 C Storage 4 to 104 F 20 to 40 C 1 month...

Page 265: ...s security WPA2 PSK AES complies with WPA2 with support for WPA WPA2 Personal WEP 64 128 bit Frequency band 2 4 GHz Communication mode Infrastructure mode Wi Fi Direct Simple AP not supported for IEEE 802 11b Security protocol SSL TLS HTTPS Server Client IPPS Maximum radio frequency power transmitted 19 8 dBm EIRP Parent topic Technical Specifications Safety and Approvals Specifications United Sta...

Page 266: ...e undesired operation of the device To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing This equipment complies with FCC IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio...

Page 267: ...k Cartridge Safety Instructions Wireless Connection Safety Instructions LCD Screen Safety Instructions Parent topic Notices General Product Safety Instructions Be sure to follow all warnings and instructions marked on the product Use only the type of power source indicated on the product s label Use only the power cord that comes with the product Use of another cord may cause fires or shock Do not...

Page 268: ...r Leave enough space in front of the product for the paper to be fully ejected Avoid locations that are subject to rapid changes in heat or humidity shocks or vibrations or dust Do not place or store the product outdoors Do not place the product near excessive heat sources or in direct sunlight Leave enough room around the product for sufficient ventilation Do not block or cover openings in the ca...

Page 269: ...g the product make sure that the print head is in the home far right position and the ink cartridges are in place When storing or transporting the product do not tilt it stand it on its side or turn it upside down otherwise ink may leak Parent topic Important Safety Instructions Ink Cartridge Safety Instructions Keep ink cartridges out of the reach of children and do not drink the ink Be careful w...

Page 270: ...ess Connection Safety Instructions Radio waves from this product may adversely affect the operation of medical equipment or automatically controlled devices such as pacemakers automatic doors or fire alarms When using this product near such devices or inside a medical facility follow the directions from authorized staff members at the facility and follow all posted warnings and directions on the d...

Page 271: ...gy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio and television reception which can be determined by turning the equipment off and on the user is encouraged to try to correc...

Page 272: ...on agree that all Disputes shall be resolved by binding arbitration according to this Agreement ARBITRATION MEANS THAT YOU WAIVE YOUR RIGHT TO A JUDGE OR JURY IN A COURT PROCEEDING AND YOUR GROUNDS FOR APPEAL ARE LIMITED Pursuant to this Agreement binding arbitration shall be administered by JAMS a nationally recognized arbitration authority pursuant to its code of procedures then in effect for co...

Page 273: ...w jamsadr com or by calling 1 800 352 5267 and under the rules set forth in this Agreement All Disputes shall be resolved by a single neutral arbitrator and both parties shall have a reasonable opportunity to participate in the selection of the arbitrator The arbitrator is bound by the terms of this Agreement The arbitrator and not any federal state or local court or agency shall have exclusive au...

Page 274: ...of the award whichever is greater ii pay you twice the amount of your reasonable attorney s fees if any and iii reimburse you for any expenses including expert witness fees and costs that your attorney reasonably accrues for investigating preparing and pursuing the Dispute in arbitration Except as agreed upon by you and Epson in writing the arbitrator shall determine the amount of fees costs and e...

Page 275: ...ion 1 5 This means that if Section 1 5 is found to be unenforceable the entire Section 1 but only Section 1 shall be null and void Parent topic Notices Trademarks EPSON is a registered trademark EPSON Exceed Your Vision is a registered logomark and Epson ConnectTM is a trademark of Seiko Epson Corporation Epson iPrintTM and Remote PrintTM are trademarks of Seiko Epson Corporation Apple App Store A...

Page 276: ...ignated as Epson approved Products by Seiko Epson Corporation This information is subject to change without notice libTIFF Software Acknowledgment A Note Concerning Responsible Use of Copyrighted Materials Default Delay Times for Power Management for Epson Products Copyright Attribution Parent topic Notices libTIFF Software Acknowledgment Copyright 1988 1997 Sam Leffler Copyright 1991 1997 Silicon...

Page 277: ...righted material in certain circumstances those circumstances may not be as broad as some people assume Contact your legal advisor for any questions regarding copyright law Parent topic Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse This is to ensure that the product meets Energy Star standards of energy effi...

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