Problem Solving
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Restoring the Printer’s Default Settings
If you encounter problems while printing, you may need to reset
the printer’s default settings. Press the
Font
(
Item
U
) and
Pitch
(
Item
D
) buttons at the same time to stop printing, clear any
print job being received from the active interface, and clear
errors that may have occurred at the interface.
This operation restores the printer’s settings to their default
values.
Note
If you just want to cancel printing, and don’t want to restore the
default settings, see “Canceling Printing” on page 74.
Where To Get Help
If your Epson printer is not operating properly and you cannot
solve the problem using the troubleshooting information, see the
contact information below. Epson provides technical assistance
24 hours a day through the electronic support services and
automated telephone services listed below.
Service
Access
World Wide Web
From the Internet, you can reach Epson Support at
http://support.epson.com
. At this site, you can
download drivers and other files, look at product
documentation, access troubleshooting information,
and receive technical advice through e-mail.
Automated
Telephone Services
A variety of automated help services are available
24 hours a day, seven days a week. To use these
services, you must have a touch tone telephone and
call
(800) 922-8911
. Use the following Epson
SoundAdvice
SM
Express Code to quickly select the
DFX-9000 in SoundAdvice:
70620
.