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Epson C11C484001 - Stylus C62 Color Inkjet Printer, Printer Basics Manual

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Summary of Contents for C11C484001 - Stylus C62 Color Inkjet Printer

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Page 2: ...Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION A Note Concerning Responsible Use of Copyrighted Materials Digital cameras and scanners like photocopiers conventional cameras and ink jet printers can be misused by improper copying and reprinting of copyrighted material While some countries laws permit limited copying of copyrighted material in certain circumstances th...

Page 3: ...h 7 Loading Paper 8 Loading Envelopes 9 Basic Printing in Windows 10 Selecting the Settings You Use Most Often 12 Basic Printing on a Macintosh 12 Printing with OS 8 5 1 to 9 x 12 Printing with OS X 14 Customizing Your Print Settings 17 Customizing Windows Print Settings 17 Customizing Macintosh Print Settings 19 Selecting the Correct Media Type 21 Using Film Factory 22 Using Exif Print 22 ...

Page 4: ...rinter 36 Solving Problems 37 Printer Parts 38 Diagnosing Printer Problems 39 Running a Printer Check 40 Problems and Solutions 41 Setup and Software Installation Problems 41 Printer Problems 42 Print Quality Problems 43 Paper Feeding Problems 45 Miscellaneous Printout Problems 45 Uninstalling and Reinstalling Printer Software 47 Where To Get Help 48 Installing Your Printer Software 49 Installing ...

Page 5: ...tem Requirements 57 Macintosh System Requirements 58 ENERGY STAR Compliance 58 Important Safety Instructions 59 Ink Cartridge Safety Instructions 60 FCC Compliance Statement 61 Declaration of Conformity 62 Epson America Inc Limited Warranty 62 Index 65 ...

Page 6: ...ing cards Resolution Performance Management RPM technology which optimizes the number and placement of ink droplets on a variety of paper types and delivers superior photo quality and performance with manageable print file sizes Versatile paper handling lets you print on a wide variety of media from EPSON Premium Bright White Paper to EPSON Matte Paper Heavyweight Genuine EPSON ink and papers deli...

Page 7: ...ck on screen access to information about your printer It includes EPSON Print Show animated tutorials on loading paper improving print speed and other tasks It also includes your on screen Reference Guide for complete information about your printer The desktop icon may be different on some Mac OS X systems EPSON Software Film Factory is a photo management program that lets you organize beautify an...

Page 8: ...er Printing with Windows or on a Macintosh Maintaining the printer Solving basic problems Please follow these guidelines throughout Warning must be followed carefully to avoid bodily injury Caution must be observed to avoid damage to your equipment Note contains important information about your printer Tip contains additional hints for better printing For more information on your printer use your ...

Page 9: ...the instructions on the Start Here sheet to install the EPSON Printer Information Center if you haven t already Note You need a browser such as Microsoft Internet Explorer 4 0 or later or Netscape Navigator 3 0 or later to view the Reference Guide If you are using a different browser the pages may not display correctly Launching the Movies 1 Double click the EPSON Printer Information Center icon o...

Page 10: ... replay a step or skip ahead 4 Click Exit to exit Print Show Launching the Manual 1 Double click the EPSON Printer Information Center icon on your desktop 2 Click Reference Guide You see this screen 3 Click a topic on the left to expand the table of contents Click a topic to view a movie Click here to expand the table of contents ...

Page 11: ...to view subtopics then click on a topic Click down arrows to close subtopic lists Note If you see an icon for a graphic when viewing your Reference Guide in Netscape Navigator click the Reload button to load the graphic Closed list click to expand Click to go to topic ...

Page 12: ... page 21 Using Film Factory on page 22 Using Exif Print on page 22 Tip Whenever you print make sure you Use the right paper For the best looking photos most vivid colors sharpest text and greatest detail always use genuine EPSON papers and EPSON ink Choose the right printer settings for the paper Your printer automatically adjusts itself for each type of document and paper you ve selected so make ...

Page 13: ...n loading paper Always load the short edge first even when you re printing landscape oriented documents Load the printable side face up It s usually whiter or brighter than the other side Load letterhead or pre printed paper into the printer top edge first Don t load paper above the arrow on the left edge guide See your Print Show movies for additional instructions on loading paper Double click th...

Page 14: ... flap edge against the right edge of the sheet feeder behind the tab 3 Press the locking tab on the left edge guide and slide it against the envelopes Before you print make sure you choose the correct envelope size as the paper Size Windows or Paper Size Macintosh setting and Landscape as the Orientation See page 11 Windows page 12 Macintosh OS 8 5 1 to 9 x or page 14 Macintosh OS X for instructio...

Page 15: ...t 1 From the File menu click Print You see a Print window like this one 2 Make sure EPSON Stylus C62 Series is selected 3 Click the Properties or Preferences button If you see a Setup Printer or Options button click it Then click Properties or Preferences on the next screen Click here to open your printer software Select your printer here ...

Page 16: ...print job You can use the buttons to cancel pause or resume printing You can also see how much ink you have left 1 Select the type of document you re printing Draft for rough drafts with reduced print quality Text For text only documents with higher text quality Text Image For documents with text and images with higher quality Photo For photos and graphics with good quality and speed Best Photo Fo...

Page 17: ...tings you want for all your applications then click OK You can always change the settings in your program if necessary Basic Printing on a Macintosh After you create a document in a software program follow the steps in one of these sections to print it For Macintosh OS 8 5 1 to 9 x applications see the next section For Macintosh OS X applications see page 14 Printing with OS 8 5 1 to 9 x 1 From th...

Page 18: ...ick Print 6 If you turned on background printing you can select EPSON Monitor3 from the Application menu in the right corner of the screen You see the EPSON Monitor3 window Note If you re not using background printing and you need to cancel printing hold down the J key and press the period key 1 Select your paper type see page 21 3 Select Automatic mode 2 Select Color for color documents and black...

Page 19: ...added your printer to Print Center as described in Installing Printer Software on Mac OS X on page 49 1 From the File menu select Page Setup 2 Select the following Page Setup settings as necessary 3 When you re finished click OK 4 Select Print from the File menu You see a screen like this 5 Select Print Settings from the pull down menu Select C62 Series USB from the Format for pop up menu Select t...

Page 20: ...es to select the number of copies or a page range Layout to select page layout options Output Options to save your print job as a PDF file Color Management to select ColorSync adjust the color controls change the gamma setting or turn off color adjustments by the printer software Summary to view a list of all your selections Save Custom Setting to save your selections for future use 8 Click Print ...

Page 21: ...nitor the progress of your print job or do one of the following Click the print job then click Delete to delete the job Click the print job then click Hold to pause printing Click a print job marked Hold and click Resume to resume printing If multiple print jobs are listed click a print job then click the Priority arrow as necessary to reorder the jobs 11 When you re finished close Print Center ...

Page 22: ... Print dialog box and print Click the Basic button to return to the Basic settings Click the Page Layout tab and continue with step 4 to select layout options Note For more information about advanced settings or instructions on saving them as a group so you can reuse them later click the Help or button If you want to use the Advanced screen each time you access your printer settings select the Sho...

Page 23: ... 5 Click OK to save your settings return to the Print dialog box and print 4 Select multi page document options here and here 1 Select image position options here 2 Select image resizing options here these affect only your printed image 3 Add a watermark to your printed page here To print a large image on several sheets to make a poster select poster settings here ...

Page 24: ...gs go to step 3 3 To access advanced settings click Custom and then click Advanced Settings OS X or Advanced OS 8 5 1 to 9 x Click Custom then choose one of the following Text Graph or Economy to save ink on plain paper or ColorSync to match printed colors with compatible device colors from the Custom Settings list Macintosh OS 8 5 1 through 9 x Macintosh OS X Click Custom then choose one of the f...

Page 25: ...nt OS X or click OK to save your settings then click Print OS 8 5 1 to 9 x 1 Click here to select Photo RPM for the best print quality on certain paper types 2 Select various print options here 3 Select color management settings here 1 Select a higher Print Quality here 2 Select various print options here 3 To select color management settings select Color Management from the Print Settings pull do...

Page 26: ...um Bright White Paper Plain paper EPSON Iron On Transfer Paper 360 dpi Ink Jet Paper EPSON High Quality Ink Jet Paper EPSON Photo Quality Ink Jet Paper EPSON Photo Quality Ink Jet Cards EPSON Photo Quality Self Adhesive Sheets Photo Quality Ink Jet Paper EPSON Matte Paper Heavyweight EPSON Double Sided Matte Paper Matte Paper Heavyweight EPSON Photo Paper EPSON Glossy Photo Paper EPSON Glossy Phot...

Page 27: ... you print with Film Factory to ensure the most accurate image reproduction not available with Macintosh OS X Using Exif Print With Exif Print special image settings such as white balance contrast color saturation and exposure time are saved in your digital photo files If your digital camera supports Exif Print you can use this technology when you print with Exif Print enabled applications such as...

Page 28: ...2 Select a roll of film or click the Roll button and select New Roll 3 If your photos were taken with a digital camera that supports Exif Print you can use this technology when you print with Film Factory to ensure the most accurate image reproduction Right click Windows or Ctrl click Macintosh a photo thumbnail to display information about the Exif Print data in the photo file 4 Click the photo y...

Page 29: ...the software will open If not click Import Settings and select your scanner or digital camera not applicable to OS X 6 Click a button on the left to select a print option For example click the Standard Prints button You see buttons for each step you need to follow as shown 7 Click Import Retouch to retouch or edit your photo if necessary Note You can rotate trim and correct for red eyes and still ...

Page 30: ...ettings box at the bottom of the screen Macintosh OS X Click the Properties button Select your printer in the Format for menu select the correct Paper Size setting and click OK 3 If you want to print the current date with your photo click the Print Date box Click to print the date with your photo Select your printer settings here 1 Make sure your printer is selected 2 Select your paper size 3 Sele...

Page 31: ...screen Windows Your pictures are printed Macintosh OS 8 5 1 to 9 x You see the Print window click Print Your pictures are printed Macintosh OS X You see the Print window Select Printer Settings from the Copies Pages pull down menu Then select your Media Type and other print settings as necessary and click Print Store your prints in resealable plastic bags photo albums or glass covered picture fram...

Page 32: ...hey can deliver ink properly Print head cleaning uses ink so clean it only if quality declines This section explains how to clean the print head using the Head Cleaning utility available only when your printer is connected directly to your computer not over a network You can also clean the print head by holding down the b maintenance button on the printer for three seconds when the red b error lig...

Page 33: ...structions on the screen to clean the print head Cleaning takes about 30 seconds during which the printer makes some noise and the green P power light flashes Caution Never turn off the printer while the P power light is flashing unless the printer hasn t moved or made noise for more than 5 minutes 4 When the green P power light stops flashing make sure paper is loaded in the printer and click Pri...

Page 34: ...s on you need to replace one of the cartridges Note The red b error light also comes on if your paper runs out or is jammed so make sure you check your paper before replacing a cartridge When a cartridge is more than six months old you may need to replace it if printouts don t look their best If the quality doesn t improve after cleaning and aligning the print head you can replace the cartridge ev...

Page 35: ...not refill them Other products may cause damage to your printer not covered by EPSON s warranty When you need new ink cartridges contact your dealer or call the EPSON Store at 800 873 7766 or visit www epsonstore com U S sales only In Canada please call 800 463 7766 for dealer referral Ink Cartridge Precautions Warning Keep ink cartridges out of the reach of children and do not drink the ink If in...

Page 36: ...int head moves towards the center and the green P power light flashes The red b error light also begins to flash or remains on If it flashes at the same speed as the green P power light replace the black cartridge If it flashes twice as fast as the green P power light replace the color cartridge If it remains on replace both cartridges Note You can also use the Status Monitor to find out which car...

Page 37: ...s rest on the hooks in back Caution Don t place the cartridge tabs under the hooks you may damage the clamp when you close it black cartridge color cartridge Caution You must remove the yellow tape from the top of the cartridge or you will permanently damage it Don t try to remove the clear seal underneath the cartridge Don t touch the green circuit board on the back of the cartridge you may inhib...

Page 38: ...button and close the printer cover The printer begins charging the ink delivery system The green P power light flashes and the printer makes noise Charging takes about half a minute When it s finished the green P power light stops flashing and stays on and the red b error light goes out Caution Never turn off the printer while the green P power light is flashing unless the printer hasn t moved or ...

Page 39: ... or Print Then click the Utility button In the Utility menu click the Print Head Alignment button Macintosh OS X Open the Applications folder and select EPSON Printer Utility Select C62 Series in the printer list click OK and select Print Head Alignment 4 Follow the instructions on the screen to print a test page You see this window 5 On the printed page select the pattern with the two vertical li...

Page 40: ...ith a soft damp cloth 4 Clean ink out of the printer s interior with a soft damp cloth Warning Don t touch the gears inside the printer Caution Be careful not to wipe the carriage shaft Never use a hard or abrasive brush or alcohol or paint thinner for cleaning they can damage the printer components and case Don t get water on the printer components and don t spray lubricants or oils inside the pr...

Page 41: ...r and remove the paper support 4 Open the printer cover Secure the ink cartridge holder to the printer with tape as shown then close the printer cover Caution Be sure to remove the tape after installing the printer in its new location 5 Push in the output tray extension and close the tray 6 Repack the printer and its attachments in the original box using the protective materials that came with the...

Page 42: ... good idea to check EPSON s support web site periodically for free updates to your printer driver Visit http support epson com Download instructions are posted for your convenience Then see these sections for solutions Setup and Software Installation Problems on page 41 Printer Problems on page 42 Print Quality Problems on page 43 Paper Feeding Problems on page 45 Miscellaneous Printout Problems o...

Page 43: ... Problems Printer Parts Power button and light Maintenance button and error light Ink replacement button Paper support Printer cover Output tray extension Output tray Left edge guide Ink cartridges and print head ...

Page 44: ...your ink cartridges See page 29 for details Red b light flashes One of the ink cartridges is low Make sure you have a replacement cartridge To determine which cartridge is low check the ink level as described on pages 29 and 30 Green P power light is off and red b error light is on Paper may be blocking movement of the print head Turn off the printer open the cover and remove any jammed paper or o...

Page 45: ...The printer prints one page showing its ROM version number and a nozzle check pattern If the pattern has lines or gaps through it clean the print head see page 27 If the check page prints the problem probably lies in your software settings the interface cable or your computer Your software may not be installed correctly If the check page doesn t print you may have a problem with your printer Try t...

Page 46: ...nnected at both ends Follow the installation steps on the Start Here sheet and make sure your system meets the requirements on pages 57 and 58 Close your other programs including screen savers and virus protection software and install the printer software again If the C62 Series icon doesn t appear in the Macintosh Chooser you may have too many items in the Chooser Delete any unused items If you s...

Page 47: ...inter makes noise when you turn it on or after it has been sitting for a while Your printer is performing routine maintenance Printing is too slow Make sure your system meets the requirements listed on pages 57 and 58 If you re printing a high resolution image you need more than the minimum requirements You may also need to Clear space on your hard drive or run a defragmentation utility Close prog...

Page 48: ...es may need replacing see page 29 Try using Automatic mode Macintosh only see page 13 OS 8 5 1 to 9 x or page 15 OS X Align the print head as described on page 34 Your printout is blurry or smeared Make sure your paper isn t damp or curled or loaded face down the printable side should be face up Reload new paper face up Use a support sheet with special paper or try loading your paper one sheet at ...

Page 49: ...e the image resolution or print it in a smaller size see your software documentation You see wrong or missing colors Make sure Black Ink Only is off Windows or Color ink is selected Macintosh even when printing black and white photographs Clean the print head see page 27 for instructions The ink cartridges may be old or low on ink see page 29 Turn off PhotoEnhance Also check if you re using a spec...

Page 50: ...he paper may be damp or too thin Load new paper Miscellaneous Printout Problems The image is inverted as if viewed in a mirror Turn off Mirror Image Windows or Flip Horizontal Macintosh in the printer software or the mirror setting in your program If you re printing on EPSON Iron On Transfer Paper the image should be inverted The printer prints blank pages Make sure your printer is selected in the...

Page 51: ...ea of the page see Printer Specifications in your on screen Reference Guide Make sure your paper is positioned next to the right side of the feeder and the left edge guide is lightly against the other side Don t load paper above the arrow on the left edge guide Image size or position is incorrect Make sure paper and layout options are set correctly Too many copies are printing Make sure that the C...

Page 52: ...2 Series is selected and click OK Then follow the on screen instructions 4 Restart your computer then see the Start Here sheet to reinstall your software Windows 95 and 2000 users see page 49 for installation instructions Macintosh OS 8 5 1 to 9 x 1 Insert your printer software CD ROM 2 Double click EPSON on your desktop then double click EPSON in the folder that opens The Main Menu appears 3 Clic...

Page 53: ...ices listed below You can purchase ink cartridges paper manuals and accessories from the EPSON Store at 800 873 7766 or visit www epsonstore com U S sales only In Canada please call 800 463 7766 for dealer referral Service Access World Wide Web From the Internet you can reach EPSON Support at http support epson com At this site you can download drivers and other files look at product documentation...

Page 54: ...nstalling Printer Software on Mac OS X below Installing Printer Software on Windows 2000 on page 53 Installing Printer Software on Windows 95 on page 55 Installing Printer Software on Mac OS X First you ll install your printer software for OS X applications then you ll restart your Macintosh in OS 9 x and install your printer software for Classic mode applications 1 Start up your Macintosh in OS X...

Page 55: ...l screen click Install 8 Follow the on screen instructions to complete the installation and restart your Macintosh 9 After your Macintosh restarts double click the Film Factory Installer icon to install Film Factory follow the on screen instructions to install it on your system 10 Click Quit then close the Film Factory folder 11 To install the EPSON Printer Information Center double click the Prin...

Page 56: ... the Printer list go to step 16 14 At the Printer List screen click Add Printer 15 Select EPSON USB click C62 Series USB then click Add Your printer appears in the printer list 16 Close Print Center and start up your Macintosh in OS 9 x Follow the instructions in the next section to install the OS 9 x printer driver and optional software for your Macintosh Classic applications Select Print Center ...

Page 57: ...r Macintosh 4 After your Macintosh restarts register your printer with EPSON as instructed 5 Open the Chooser in the Apple menu Select C62 Series then select your USB port and turn on background printing 6 Close the Chooser 7 Select EPSON in the window on your desktop again You see the Main Menu 8 Click Install EPSON Software Film Factory follow the on screen instructions to install it on your sys...

Page 58: ...ndows to detect your printer connection and display a screen like this Don t click any buttons on the screen yet Note If this screen doesn t appear make sure your printer is turned on and connected 4 Put the EPSON CD ROM in your CD ROM or DVD drive and wait a few seconds for the CD ROM to be recognized 5 Click Next 6 Click the Search for option then click Next 7 Click CD ROM drives then click Next...

Page 59: ... Factory follow the on screen instructions to install it on your system During the installation process you see a message about installing QuickTime click Yes and follow the on screen instructions You don t need a registration number to install QuickTime 13 Select Install Printer Movies and Manual to install the EPSON Printer Information Center on your desktop It includes helpful printer animation...

Page 60: ...you return to the Main Menu click Install EPSON Software Film Factory follow the on screen instructions to install it on your system During the installation process you see a message about installing QuickTime click Yes and follow the on screen instructions You don t need a registration number to install QuickTime 7 Select Install Printer Movies and Manual to install the EPSON Printer Information ...

Page 61: ...56 Installing Your Printer Software ...

Page 62: ...Windows XP At least 64MB of RAM 128MB recommended 100MB of free hard disk space 200MB or more recommended VGA or better display adapter and monitor One of the following For USB connection a computer running Windows 98 Windows Me Windows 2000 or Windows XP with a Windows compliant USB port and a shielded USB AB cable up to 6 5 feet 2 meters long For parallel connection a high speed bidirectional IE...

Page 63: ...mmended At least 100MB of free hard disk space 200MB recommended VGA display or better A shielded USB AB cable up to 6 5 feet 2 meters long ENERGY STAR Compliance As an ENERGY STAR Partner EPSON has determined that this product meets the ENERGY STAR guidelines for energy efficiency The EPA ENERGY STAR office equipment program is a voluntary partnership with the computer and office equipment indust...

Page 64: ...e such as loudspeakers or cordless telephone base units Avoid locations that are subject to rapid changes in heat or humidity shocks or vibrations or dust Leave enough room around the printer for sufficient ventilation Do not place the printer near a radiator or heating vent or in direct sunlight Place the printer on a flat stable surface that extends beyond the printer base in all directions The ...

Page 65: ... cartridges in a cool dark place After bringing an ink cartridge inside from a cold storage site allow it to warm up at room temperature for at least three hours before using it Do not shake an ink cartridge this can cause leakage Do not dismantle the ink cartridges or try to refill them This could damage the print head Do not touch the green IC chip on the side of the cartridge This may affect no...

Page 66: ...e following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the F...

Page 67: ...that the EPSON printer covered by this limited warranty statement if purchased and used in the United States or Canada conforms to the manufacturer s specifications and will be free from defects in workmanship and materials for a period of one 1 year from the date of original purchase Epson also warrants that the consumable ink cartridges enclosed with the printer will perform to the manufacturer ...

Page 68: ...son e g dealer or user added boards or components Epson is not responsible for warranty service should the Epson label or logo or the rating label or serial number be removed or should the product fail to be properly maintained or fail to function properly as a result of misuse abuse improper installation neglect improper shipping damage caused by disasters such as fire flood and lightning imprope...

Page 69: ...64 Requirements and Notices ...

Page 70: ...13 16 Windows 11 Characters incorrect 45 Checking printer 40 Chooser 41 45 Cleaning print head 27 to 29 printer 35 sheets 35 Color Management settings Mac OS 8 5 1 to 9 x 19 to 20 Mac OS X 19 to 20 Windows 17 Color problems 44 ColorSync 15 19 to 20 44 Control panel 38 to 39 Controlling printing Macintosh 13 16 Windows 11 Copies settings 46 Custom settings Macintosh 19 to 20 Windows 17 to 18 D Decl...

Page 71: ... 17 44 Incorrect characters 45 colors 44 margins 46 size 46 Ink cartridge level of ink in 11 13 29 to 30 ordering 30 48 problems solving 44 replacing 29 to 33 safety instructions 30 to 32 60 Ink Jet Transparencies 21 Ink level checking Macintosh 13 30 Windows 11 29 Installation problems 41 Inverted image 45 Iron On Transfer Paper 21 45 J Jams paper 45 L Layout problems 46 Layout settings Macintosh...

Page 72: ...right White Paper 21 Premium Glossy Photo Paper 21 Premium Luster Photo Paper 21 Premium Semigloss Photo Paper 21 Preprinted paper 8 Previewing printout 11 13 26 Print dialog box 10 Print head aligning 34 cleaning 27 to 29 Print Head Alignment utility 34 Print quality problems 43 to 44 Print Show movies 2 4 to 5 Printer cable 57 58 check 40 cleaning 35 control panel 38 to 39 maintaining 27 to 35 n...

Page 73: ...talling 47 to 48 summary 2 uninstalling 47 to 48 SoundAdvice 48 Stickers 21 System requirements 57 to 58 T Technical support 48 Testing printer 40 Transfer paper 21 45 Transparencies 21 Transporting printer 36 Troubleshooting 37 to 46 Type setting 11 42 43 44 U Uninstalling software 47 to 48 USB problems 41 requirements 57 58 Utilities Head Cleaning 27 to 29 Nozzle Check 29 Print Head Alignment 34...

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