Product Support Bulletin
Subject:
Apex 100 Computer - Answers to Common Questions
Date: 9/5/89
Page:
1 of 8
P S B N o :
Originator:
Q. Where can I obtain help regarding software or hardware questions on the
APEX 100 computer?
A. PFS First Choice applications software
Software Publishing Corp. provides the warranty and end - user support for
the First Choice software. Please refer to the First Choice User’s Guide for
customer support information. The telephone number for PFS First Choice
support is (415) 962 - 9002.
APEX 100 Hardware and MS- DOS software support
Epson America Inc. provides technical support for questions regarding the
MS - DOS (software) and the APEX 100 computer, Apex printer and Apex
monitors (hardware). Customers can obtain support by calling our Product
Support Department at (213) 539 - 9955, or by writing to:
Epson America, Inc.
Product Support Department
23610 Telo Ave.
Torrance, Ca. 90505
Q. Where can I obtain warranty repair service for my Epson Apex products?
A. Epson America, Inc. has a network of Authorized Epson Customer Care
Centers located throughout the U.S. If you require service please call our
toll free Consumer Information number at (800) 922- 8911 to locate the
nearest Apex Customer Care Center for service or product upgrades. You
must provide proof of purchase for warranty service.
Q. Does the APEX 100 have a serial interface port?
A. Yes, an IBM PC- compatible (25 - pin connector) serial port is standard
with the APEX 100 and can be used to connect a serial device such as
an external modem, serial mouse or a serial printer.
