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Epson Aculaser CX16NF, User Manual

The Epson Aculaser CX16NF is a reliable all-in-one printer designed to meet your business needs. With its high-quality printing capabilities and advanced features, this machine is a must-have for any office. Easily understand its operation and maximize its potential by downloading the free Reference Manual from manualshive.com.

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Symptom

Cause

Solution

It takes a very long
time to transfer
scan data to the
USB memory
device. 
(AcuLaser CX16NF
only)

The response time may be slow
depending on the USB memory
device that is used.

Wait until the transfer is finished.

It is not possible to
enter Scan mode
or Fax mode. (Fax
mode is only for
AcuLaser CS16NF.)

An error has occurred in Copy
mode.

Correct the cause of the error, and then enter a different
mode.

Solving Problems with Printing Quality

Symptom

Cause

Solution

Nothing is printed,
or there are blank
spots on the
printed page.

One or more of the toner
cartridges may be defective.

Remove the toner cartridges and check if any is damaged.

The photoconductor unit may
be defective.

Remove the photoconductor unit and check for damage. If it
is damaged, replace it.

The media is moist from
humidity.

Adjust the humidity for media storage. Remove the moist
media and replace it with new, dry media.

The media set in the printer
driver mismatches the media
loaded in the machine.

Load the correct media in the machine.

The power source does not
match the machine
specifications.

Use a power source with the proper specifications.

Several sheets are being fed at
the same time.

Remove the media from the tray and check for static
electricity. Fan plain paper or other media, and replace it in
the tray.

Media is not set properly in the
tray(s).

Remove the media, tap it to straighten it out, return it to the
tray, and realign the media guides.

AcuLaser CX16 Series     Printer / Copier / Scanner User’s Guide

Troubleshooting     

184

Summary of Contents for Aculaser CX16NF

Page 1: ...Printer Copier Scanner User s Guide NPD4210 00 EN ...

Page 2: ...orporation Epson software included as part of the printing system Printing Software the digitally encoded machine readable outline data encoded in the special format and in the encrypted form Font Programs othersoftwarewhichrunsonacomputersystemforuseinconjunctionwiththePrinting Software Host Software and related explanatory written materials Documentation The term Software shall be used to descri...

Page 3: ...s described above 10 In no event will Epson or its licensor be liable to you for any consequential incidental indirect punitive or special damages including any lost profits or lost saving even if Epson has been advisedofthepossibilityofsuchdamages orforanyclaimbyanythirdparty Epsonoritslicensor disclaims all warranties with regard to the software express or implied including without limitation im...

Page 4: ...tificates Legal Documents Food stamps Postage stamps canceled or uncanceled Checks or drafts drawn by government agencies Internal revenue stamps canceled or uncanceled Passports Immigration papers Motor vehicle licenses and titles House and property titles and deeds General Identification cards badges or insignias Copyrighted works without permission of the copyright owner In addition it is prohi...

Page 5: ...When in doubt about the nature of a document consult with legal counsel AcuLaser CX16 Series Printer Copier Scanner User s Guide Copyright Notice 5 ...

Page 6: ...l and Configuration Menu About the Control Panel 21 Control Panel Indicators and Keys 21 Display Indications 23 Checking the Machine Status and Settings 28 PRINTER MODE Menu 28 TONER REMAINING 29 T C CHANGE 29 REPORT STATUS Menu 30 Configuration Menu Overview 32 UTILITY Menu 32 Chapter 3 Media Handling Print Media 49 Specifications 49 Types 50 Printable Area 57 Envelopes 58 Page Margins 58 AcuLase...

Page 7: ...indows 72 Printer Driver Settings for Windows Macintosh 72 Common Buttons 72 Basic Tab 74 Layout Tab 75 Overlay Tab 75 Watermark Tab 75 Quality Tab 76 Version Tab 76 Chapter 5 Using the Copier Making Basic Copies 77 Basic Copy Operation 78 Specifying the Copy Quality Setting 79 Specifying the Zoom Ratio 80 Selecting the Media Tray AcuLaser CX16NF only 80 Making Advanced Copies 81 Setting 2in1 Copy...

Page 8: ...cting the Data Format 114 Selecting the Scan Quality Setting 114 Setting the Scan Size 115 Setting the Scan Color 115 Specifying the Subject 116 Deleting a Queued Transmission Job 116 Chapter 7 Replacing Consumables Replacing Consumables 117 About Toner Cartridges 117 Replacing a Toner Cartridge 119 Removing All Toner Cartridges 125 Replacing the Photoconductor Unit 127 Chapter 8 Maintenance Maint...

Page 9: ... and Service Messages 190 Status Messages 190 Error Messages 191 Service Messages 197 Chapter 10 Installing Accessories AcuLaser CX16NF only Introduction 198 500 Sheet Paper Cassette Unit Tray 2 198 Kit Contents 199 Installing Tray 2 199 Duplex Unit with Attachment Duplex Option 201 Kit Contents 202 Installing Attachment 202 Installing the Duplex option 203 Appendix A Appendix Technical Specificat...

Page 10: ...pace Requirements To ensure easy operation consumable replacement and maintenance adhere to the recommended space requirements detailed below AcuLaser CX16NF Front View 505 mm 405 mm 100 mm AcuLaser CX16 Series Printer Copier Scanner User s Guide Introduction 10 ...

Page 11: ...mm 238 mm 432 mm 100 mm 100 mm Side View with Options when Tray 2 and the duplex option are installed 947 mm 100 mm 430 mm 886 mm 160 mm 238 mm 548 mm 100 mm 157 mm 100 mm AcuLaser CX16 Series Printer Copier Scanner User s Guide Introduction 11 ...

Page 12: ... attachment and duplex option are installed 947 mm 100 mm 430 mm 831 mm 160 mm 100 mm 238 mm 493 mm 157 mm 100 mm Note The option appears shaded in the above illustrations AcuLaser CX16 Front View 505 mm 100 mm 405 mm AcuLaser CX16 Series Printer Copier Scanner User s Guide Introduction 12 ...

Page 13: ...following drawings illustrate the parts of your machine referred to throughout this guide so please take some time to become familiar with them The illustrations used in this manual show AcuLaser CX16NF as an example AcuLaser CX16 Series Printer Copier Scanner User s Guide Introduction 13 ...

Page 14: ...CX16 M 3 1 1 Control Panel 2 Automatic document Feeder ADF AcuLaser CX16NF only 2 a ADF feed cover 2 b Document guide 2 c Document feed tray 2 d Document output tray 2 e Document stopper AcuLaser CX16 Series Printer Copier Scanner User s Guide Introduction 14 ...

Page 15: ...pper when scanning Legal size paper with the ADF 3 Original cover AcuLaser CX16 only 9 8 10 7 4 11 6 5 4 Dust cover 5 Tray 1 Mulitpurpose tray 6 Output tray 7 Extension tray 8 Original glass 9 Original cover pad 10 Scanner unit AcuLaser CX16 Series Printer Copier Scanner User s Guide Introduction 15 ...

Page 16: ...X16NF only 13 13 14 12 15 16 17 12 15 16 12 Fuser unit 13 Fuser separator levers 14 Fuser cover lever 15 Photoconductor unit 16 Toner cartridge 17 Front cover AcuLaser CX16 Series Printer Copier Scanner User s Guide Introduction 16 ...

Page 17: ...r CX16 4 2 1 1 Power switch 2 Power connection 3 LINE telephone line jack AcuLaser CX16NF only 4 USB port 5 10Base T 100Base TX Ethernet Interface port AcuLaser CX16NF only AcuLaser CX16 Series Printer Copier Scanner User s Guide Introduction 17 ...

Page 18: ...river for Windows 7 Vista XP This driver enables you to set scanning functions such as the color setting and size adjustments For details refer to Windows WIA Driver Settings on page 92 WIA Driver for Windows 7 Vista XP for 64 bit PC Fax Drivers AcuLaser CX16NF only Drivers Use Benefit Windows 7 Vista XP Server 2008 Server 2003 2000 Thesedrivers enable you to specify fax settings such asthe papers...

Page 19: ...al daily operations such as using the drivers and control panel and replacing consumables Facsimile User s Guide AcuLaser CX16NF only This manual provides details on general fax operations such as sending and receiving faxes and using the control panel Reference Guide AcuLaser CX16NF only This manual provides details on specifying settings for the network Local Setup Program and the printer manage...

Page 20: ...nal x64 Edition Windows Server 2008 Standard Enterprise Windows Server 2008 Standard Enterprise x64 Edition Windows Server 2003 Windows Server 2003 x64 Edition Windows 2000 Service Pack 4 or later Mac OS X 10 3 9 or later We recommend installing the latest patch Free hard disk space 256 MB or more RAM 128 MB or more CD DVD drive I O interface 10Base T 100Base TX Ethernet interface port AcuLaser CX...

Page 21: ...dressbook key AcuLaser CX16NF only Displays the information registered in the favorite list speed dialdestinationsand group dial destinations For details refer to the Facsimile User s Guide 2 Auto RX indicator AcuLaser CX16NF only Lights up when the automatic receiving function is selected For details refer to the Facsimile User s Guide AcuLaser CX16 Series Printer Copier Scanner User s Guide Cont...

Page 22: ...Fax key LED AcuLaser CX16NF only Enters Fax mode Lights up in green to indicate that the machine is in Fax mode For details refer to the Facsimile User s Guide 13 Scan key LED AcuLaser CX16NF only Enters Scan mode Lights up in green to indicate that the machine is in Scan mode For details on the Scanner functions refer to Using the Scanner on page 89 14 Copy key LED AcuLaser CX16NF only Enters Cop...

Page 23: ...ged For details refer to Main Screen Copy Mode on page 23 2 Status Depending on the situation the machine status or an error message may appear 3 Copy density Indicates the copy density AUTO appears when DENSITY is set to AUTO and the TEXT copy mode is selected 4 Number of copies Indicates the number of copies AcuLaser CX16 Series Printer Copier Scanner User s Guide Control Panel and Configuration...

Page 24: ... Copy settings AcuLaser CX16NF 1 2 3 4 5 6 7 8 9 AcuLaser CX16 1 2 3 4 5 6 AcuLaser CX16 Series Printer Copier Scanner User s Guide Control Panel and Configuration Menu 24 ...

Page 25: ...CX16NF only Indicates whether or not 2in1 copying is selected For details on selecting 2in1 copying refer to Setting 2in1 Copying AcuLaser CX16NF only on page 81 6 Double sided copying AcuLaser CX16NF only This appears only when the duplex option has been installed Indicates whether or not double sided copying is selected If double sided copying is selected the specified binding position is indica...

Page 26: ...fer to Selecting the Data Format on page 114 2 Scan quality Indicates the scan quality that is selected For details on selecting the scan quality refer to Selecting the Scan Quality Setting on page 114 3 Scan data destination Indicates the specified destination for the scan data For details on specifying the destination of the data refer to Specifying the Data Location on page 98 and Specifying th...

Page 27: ...ge the various machine settings For details refer to UTILITY Menu on page 32 Note This menu item does not appear if an e mail address FTP address or SMB address was specified as the destination 9 REPORT STATUS Select this menu item to view the total number of pages printed by this machine and the results of fax transmissions receptions as well as to print the reports For details refer to REPORT ST...

Page 28: ...e Machine Status and Settings PRINTER MODE Menu With the main screen displayed press the l key to display the PRINTER MODE screen From this menu a general estimate of the amount of toner remaining in the toner cartridges can be viewed andtheprinteroperationmodecanbeswitched Theprinteroperationmodesincludeonefor replacing a toner cartridge REPLACE MODE one for removing all toner cartridges EJECT MO...

Page 29: ...tches the machine to the EJECT MODE This mode is used when removing all toner cartridges For details on removing all toner cartridges refer to Removing All Toner Cartridges on page 125 Note To return to normal operation mode from EJECT MODE press the Stop Reset key P H CLEAN MODE Switches the machine to the P H CLEAN MODE P H CLEAN MODE is a mode that allows the user to clean the print head window...

Page 30: ...counter shows the total number of pages printed in black and white COLOR PRINT This counter shows the total number of pages printed in color FAX PRINT AcuLaser CX16NF only This counter shows the total number of pages that were faxed TOTAL SCAN This counter shows the total number of document pages that were scanned SUPPLY STATUS The remaining amount of toner in the toner cartridges and the remainin...

Page 31: ... Guide MEMORY DATA LIST AcuLaser CX16NF only Prints the information for queued fax transmissions For details refer to the Facsimile User s Guide MEMORY IMAGE PRINT AcuLaser CX16NF only Prints the information and a reduced first page of queued fax transmissions For details refer to the Facsimile User s Guide FAVORITE LIST AcuLaser CX16NF only Prints a list of the destinations registered in the favo...

Page 32: ...ypadtotypeinthe6 digitadministratoraccess code default 000000 and then press the Select key MACHINE SETTING Menu Note Manufacturer s default settings appear in bold AUTO PANEL RESET Setting OFF 30sec 1min 2min 3min 4min 5min Specifythelengthoftimeuntilallsettingsthathavenotbeenprogrammed suchasthenumberofcopies areclearedandreturntotheirdefaultsettings when no operation is performed ENERGY SAVE MO...

Page 33: ...hat is sounded when an error occurs INITIAL MODE AcuLaser CX16NF only Setting COPY FAX Specifythedefaultmodewhenthemachineisturnedonorwhenallsettings in the control panel return to their default settings TONER OUT STOP Setting ON OFF Select whether or not printing copying and faxing for AcuLaser CX16NF stop when the toner has run out Printing copying and faxing for AcuLaser CX16NF can continue how...

Page 34: ...rease If QUALITY is selected the print quality has priority therefore the print speed will decrease while the print quality may increase Note This appears only when the duplex option has been installed CALIBRATION Setting ON OFF Selectwhetherornottoperformimagestabilization IfONisselected image stabilization is started Note The CALIBRATION function consumes toner TRAY1 PAPER SETUP Menu Note Manufa...

Page 35: ... mm for THICK1 and THICK2 The default setting is 297 mm The Setting range for WIDTH is 92 to 216 mm The default setting is 210 mm When a media type is selected a screen appears showing the available media sizes The available media sizes differ depending on the selected media type Note When printing from the printer driver the printer driver settings have priority over the settings specified in the...

Page 36: ...RESS SUBNET MASK and GATEWAY DNS CONFIG 1 Setting DISABLE ENABLE Set whether or not the DNS server setting is to be specified If ENABLE is selected specify DNS server addresses up to three addresses DHCP 1 Setting DISABLE ENABLE IfthereisaDHCPserveronthenetwork specifywhethertheIP address and other network information is automatically as signed by the DHCP server BOOTP 1 Setting DISABLE ENABLE Ift...

Page 37: ...r or not to enable IPP SLP 1 Setting DISABLE ENABLE Select whether or not to enable SLP SNMP 1 Setting DISABLE ENABLE Select whether or not to enable SNMP SPEED DUPLEX 1 Setting AUTO 10BASE TFULL 10BASE THALF 100BASE TX FULL 100BASE TX HALF Specifies the transmission speed for the network and the transmission method for bi directional transmission AcuLaser CX16 Series Printer Copier Scanner User s...

Page 38: ...mail sender used for network scanning The default setting is blank DEFAULT SUBJECT Specify the subject up to 20 characters of the E mail mes sage used for network scanning The default setting is From EPSON AL CX16NF SMTP SERVER ADDR Specify the IP address or host name up to 64 characters for the SMTP server The default setting is 0 0 0 0 SMTP PORT NO Setting 1 to 65535 Default 25 Specify the port ...

Page 39: ...mber used for communicating with the POP3 server POP3 TIMEOUT 2 Setting 30 to 300 sec Default 30 sec Select the amount of time in seconds until the connection with the POP3 server times out POP3 ACCOUNT 2 Specify the user name up to 63 characters used for authen tication with POP3 server The default setting is blank POP3 PASSWORD 2 Specify the password up to 15 characters used for authen tication ...

Page 40: ...acters The default setting is cn SEARCH METHOD 4 Setting BEGIN CONTAIN END Thespecifiedcharacterscanbesearchedforatthebeginning within or at the end LDAP TIMEOUT 4 Setting 5 to 300 sec Default 60 sec Specify the maximum wait time during a search MAX SEARCH RESULTS 4 Setting 5 to 100 Default 100 Specifythemaximumnumberofdestinations displayedafter a search AUTHENTICATION 4 Setting ANONYMOUS SIMPLE ...

Page 41: ...es cannot be sent and received Select the correct setting after checking which typeof dialing system is used by your telephone line LINE MONITOR Setting OFF LOW HIGH Select the volume of the monitoring sound of the transmis sion signal PSTN PBX Setting PSTN PBX Select whether the connected telephone wiring is a public switched telephone network PSTN or a private branch ex change PBX For a PBX syst...

Page 42: ...ute intervals Default GMT 00 00 Use the keypad to specify the current date time and time zone DATE FORMAT Setting MM DD YY DD MM YY YY MM DD Select the display format for reports and lists USER FAX NUMBER Enter your fax number A maximum of 20 characters con sisting of numbers spaces and can be entered The specified number is printed in the header of outgoing faxes The default setting is blank USER...

Page 43: ...SETTING DISABLE ENABLE is set to ENABLE COPY SETTING Menu Note Manufacturer s default settings appear in bold PAPER PRIORITY AcuLaser CX16NF only Setting TRAY1 TRAY2 Specify the paper tray that is normally used Note Ifanoptional500 sheetpapercassetteunitisnotinstalled thissettingisnotavailable QUALITY PRIORITY Setting MIX TEXT PHOTO FINE MIX FINE TEXT FINE PHOTO Select the type of document being c...

Page 44: ...st SPEED DIAL Register frequently used fax numbers and e mail addresses as speed dial des tinations Insteadofbeingenteredmanually faxnumbersande mailaddresses can simply be recalled to ensure that destination information is registered correctly A maximum of 250 speed dial destinations can be registered For details refer to and Registering Speed Dial Destinations Direct Input on page 108 and Regist...

Page 45: ...the document or if the data is large due to the fine image quality resolution DIRECT TX With this method the transmission is performed in real time in the trans missionsequenceofthedestinations Iftherearemanypagesinthedocument thefax can be sent with this method without the memory becoming full HEADER Setting OFF ON Select whether or not to print transmission source information date time of trans ...

Page 46: ...as been received RX MODE Setting AUTO RX MANUAL RX Selectwhetherthereceptionmodeissettoautomaticreceptionormanualreception AUTO RX Automatically begins receiving the fax after the set number of rings MANUAL RX Does not automatically receive the fax Reception begins after making a connection by picking up the telephone receiver or pressing the On hook key then pressing the Start key FORWARD Setting...

Page 47: ...ati cally after the transmission is finished ON Prints the report after each transmission ON ERROR Prints the report after a transmission only if an error occurred OFF Does not print the report after each transmission even if an error has occurred The transmission result report is normally printed after a broadcast transmission RX RESULT REPORT Setting ON ON ERROR OFF Select whether the report sho...

Page 48: ... compression ratio for these methods increases in the following order MH MR MMR Note These settings are available only if BW Only was selected for the color setting during the e mail transmission FILE SIZE Setting NO SPLIT SPLIT Select whether or not to limit the size for scan data sent as e mail attachments If SPLIT is selected specify the maximum size between 1 and 10 Mb If the data to be sent e...

Page 49: ...es Statement 1 No Yes Yes No Yes Yes Executive 1 No Yes Yes No Yes Yes Folio 1 No Yes ADF Yes No No Yes Letter Plus 1 No No Yes No No Yes UK Quarto 1 No No Yes No No Yes Foolscap 1 No No Yes No No Yes Government Legal 1 No Yes ADF Yes No No Yes B5 ISO 1 No No Yes No No Yes Envelope DL 1 No Yes Yes No Yes Yes Envelope C6 1 No Yes Yes No Yes Yes Postcard 1 No Yes Yes No Yes Yes Kai 16 1 No No Yes No...

Page 50: ... mm Types Before purchasing a large quantity of special media do a trial print with the same media and check the print quality Keep media on a flat level surface in its original wrapper until it is time to load it Plain Paper Recycled Paper Capacity Tray 1 Up to 200 sheets depending on the media weight Tray 2 1 Up to 500 sheets depending on the media weight Orientation Tray 1 Face up Tray 2 1 Face...

Page 51: ... heat press transfer paper Cold water transfer paper Pressure sensitive Designed specifically for inkjet printers such as superfine paper glossy film and postcards Already been printed on by another printer copier or fax machine Dusty Wet or damp Note Keep media between 15 and 85 relative humidity Toner does not adhere well to moist or wet media Layered Adhesive Folded creased curled embossed warp...

Page 52: ... can print continuously with thick stock However this could affect the media feed depending on the media quality and printing environment If problems occur stop the continuous printing and print one sheet at a time Capacity Tray 1 Up to 50 sheets depending on their thickness Tray 2 1 Not supported Orientation Face up Driver Media Type Thick Stock 1 Thick Stock 2 Weight Thick Stock 1 91 to 163 g m2...

Page 53: ...Driver Media Type Envelope Duplexing 1 Not supported 1 Only for AcuLaser CX16NF Use envelopes that are Envelope C6 or Envelope DL Other envelope sizes are not supported Common office envelopes approved for laser printing with diagonal joints sharp folds and edges and ordinary gummed flaps Note Because the envelopes pass through heated rollers the gummed area on the flaps may seal Using envelopes w...

Page 54: ...one sheet at a time Try printing your data on a sheet of plain paper first to check placement Check your application documentation for more information on printing labels Capacity Tray 1 Up to 50 sheets depending on their thickness Tray 2 1 Not supported Orientation Face up Driver Media Type Labels Duplexing 1 Not supported 1 Only for AcuLaser CX16NF Use label sheets that are Recommended for laser...

Page 55: ...ts depending on their size and thickness Tray 2 1 Not supported Orientation Face up Driver Media Type Letterhead Duplexing 1 Not supported 1 Only for AcuLaser CX16NF Postcard You can print continuously with postcard However this could affect the media feed depending on the media quality and printing environment If problems occur stop the continuous printing and print one sheet at a time Try printi...

Page 56: ...e Approved for laser printing DO NOT use postcards that are Coated Designed for inkjet printers Precut or perforated Preprinted or multicolored Folded or wrinkled Note If the postcard is warped press on the warped area before putting it in the tray AcuLaser CX16 Series Printer Copier Scanner User s Guide Media Handling 56 ...

Page 57: ...uired by the machine and software constraints the amount of memory available for the full page frame buffer The printable area for all media sizes is the page size minus 4 0 mm 0 157 from all edges of the media Note When printing in color on legal size media the following limitations apply The printable area is 339 6 13 4 mm from the leading edge of the paper However there is a non printable area ...

Page 58: ... envelope print orientation is determined by your application With the Envelope DL size long edge feeding the nonprintable areas on the left and right sides are 6 mm Page Margins Margins are set through your application Some applications allow you to set custom page sizes and marginswhileothershaveonlystandardpagesizesandmarginsfromwhichtochoose Ifyouchoosea standard format you may lose part of yo...

Page 59: ...Continuous printing on media other than plain paper such as envelopes labels or thick stock may adversely affect print quality or reduce engine life When refilling media first remove any media remaining in the tray Stack it with the new media even the edges then reload it Do not mix media of different types and sizes as this will cause media misfeeds Tray 1 Multipurpose Tray For details on the typ...

Page 60: ...ng Paper 1 Remove the dust cover 2 Slide the media guides to provide more space between them M 3 Load the paper face up in the tray AcuLaser CX16 Series Printer Copier Scanner User s Guide Media Handling 60 ...

Page 61: ...k Up to 200 sheets 80 g m2 21 lb of plain paper can be loaded into the tray at one time M For envelopes with the flap load the envelopes flap side down in the tray M AcuLaser CX16 Series Printer Copier Scanner User s Guide Media Handling 61 ...

Page 62: ... Select TRAY1 PAPER SETUP in the UTILITY menu and then select the settings for the size and type of paper that is loaded See also Print Media on page 49 Tray 2 Note Only A4 plain paper can be loaded in Tray 2 AcuLaser CX16 Series Printer Copier Scanner User s Guide Media Handling 62 ...

Page 63: ...Loading Plain Paper 1 Pull out Tray 2 as far as possible 2 Lift up Tray 2 to remove it 3 Remove the lid from Tray 2 AcuLaser CX16 Series Printer Copier Scanner User s Guide Media Handling 63 ...

Page 64: ...to place 5 Load the paper face up in the tray Note Do not load above the 100 line Up to 500 sheets 80 g m2 21 lb of plain paper can be loaded into the tray at one time 100 75 50 AcuLaser CX16 Series Printer Copier Scanner User s Guide Media Handling 64 ...

Page 65: ...etails on installing the duplex option refer to Duplex Unit with Attachment Duplex Option on page 201 If the paper has low opacity high translucency then the printed data from one side of the page will showthroughtotheotherside Checkyourapplication for margininformation Forbestresults print a small quantity to make sure the opacity is acceptable AcuLaser CX16 Series Printer Copier Scanner User s G...

Page 66: ...o flip at the top 1 1 1 1 2 3 If Long Edge Binding is selected the pages will be laid out to flip at the side In addition if Combination has been set to Booklet autoduplex printing is performed The following Order settings are available when Booklet is selected 1 1 2 3 If Left Binding is selected the pages can be folded as a left bound booklet 3 3 1 1 2 If Right Binding is selected the pages can b...

Page 67: ...dup The output tray can be pulled out to be extended Adjust the output tray according to the size of paper to be printed on Media Storage Keep media on a flat level surface in its original wrapper until it is time to load it Media that has been stored for a long time out of its packaging may dry up too much and cause misfeeding If media has been removed from its wrapper place it in its original pa...

Page 68: ...ctsweighingmorethan3kg 6 6lb ontheoriginalglass otherwisetheglassmay be damaged Do not press down extremely hard on a book spread on the original glass otherwise the original glass may be damaged Documents that can be loaded into the ADF AcuLaser CX16NF only The following types of documents can be loaded into the ADF Document media type Weight Plain paper 50 to 110 g m2 13 to 29 lb Maximum documen...

Page 69: ...ther with paper clips or staples Documents that are bound in a book or booklet Documents with pages bound together with glue Documents with pages that have had cutouts removed or are cutouts Label sheets Offset printing masters Documents with binder holes Placing and Loading a Document to be Copied Placing a document on the original glass 1 Lift to open the cover AcuLaser CX16 Series Printer Copie...

Page 70: ...ent on the original glass Document Note Align the document with the arrow on the left side toward the rear of the machine 3 Gently close the cover AcuLaser CX16 Series Printer Copier Scanner User s Guide Media Handling 70 ...

Page 71: ...emain on the original glass Loadthedocumentpagessothatthetopofthedocumentistowardthebackortherightsideofthe machine 2 Adjust the document guides to the document size Note For details on copying the placed or loaded document refer to Using the Copier on page 77 For details on scanning refer to Using the Scanner on page 89 AcuLaser CX16 Series Printer Copier Scanner User s Guide Media Handling 71 ...

Page 72: ...1 Close all applications 2 Choose Uninstall Program 3 When the Uninstall dialog box appears select the printer to be deleted and then click Uninstall button 4 The printer driver will be uninstalled from your computer Printer Driver Settings for Windows Macintosh Common Buttons The buttons described below appear on each tab OK Click to exit the Properties dialog box saving any changes made Cancel C...

Page 73: ...ck the button to display an image of the printer in the figure area When this button is clicked it changes to the Paper View button when a tab other than the Watermark tab or Quality tab is selected the WatermarkView button when the Watermark tab is selected or the Quality View button when the Quality tab is selected Note This button does not appear on the Version tab Paper View Click the button t...

Page 74: ...their defaults Note This button does not appear on the Version tab When this button is clicked the settings in the displayed dialog box are reset to their defaults The settings on other tabs are not changed Basic Tab The Basic Tab allows you to Specify the orientation of the media Specify the size of the original document Select the output media size Register edit custom paper sizes Zoom expand re...

Page 75: ...e Be sure to use overlays with print jobs with a media size and orientation that matches the overlay form In addition if settings have been specified for N up or Booklet AcuLaser CX16NF only in the printer driver the overlay form cannot be adjusted to match the specified settings The Overlay Tab allows you to Select the form Overlay to use Add edit or delete overlay files Print the form on all pag...

Page 76: ...ing documents Specify the resolution for the printout Select whether or not economy print is used Adjust the contrast Contrast Control the darkness of an image Brightness Adjust the saturation of printed image Saturation Adjust the sharpness of the printed image Sharpness Version Tab The Version Tab allows you to view information about the printer driver AcuLaser CX16 Series Printer Copier Scanner...

Page 77: ...t the Copy key is lit up in green If the key is not lit up in green press the Copy key to enter Copy mode Thedefaultpapersizesettingcanbechangedwith TRAY1 PAPER SETUPinthe UTILITYmenu For details refer to TRAY1 PAPER SETUP Menu on page 34 If while specifying settings no key is pressed for the length of time specified for AUTO PANEL RESET the entered settings are canceled and the main screen Copy m...

Page 78: ...ADF AcuLaser CX16NF only on page 71 2 For AcuLaser CX16NF press the Copy key For AcuLaser CX16 go to the step 3 3 Specify the desired copy settings 4 Using the keypad specify the desired number of copies Note If the number of copies was incorrectly entered press the Back key and then specify the correct number of copies AcuLaser CX16 Series Printer Copier Scanner User s Guide Using the Copier 78 ...

Page 79: ...press the Select key 3 PresstheuordkeytoselectMIX TEXT PHOTO FINE MIX FINE TEXTorFINE PHOTO andthen press the Select key The main screen Copy mode appears again Specifying the Copy Density 1 Inthemainscreen Copymode presstheuordkeytoselectthecurrentcopyqualitysetting and then press the Select key 2 Press the u or d key to select DENSITY and then press the Select key 3 Press the l or r key to selec...

Page 80: ... key 2 Press the u or d key to select MANUAL and then press the Select key 3 Use the keypad to type in the desired zoom ratio or press the u or d key to specify the zoom ratio and then press the Select key The main screen Copy mode appears again Note Each press of the u or d key changes the zoom ratio by 1 A setting between 50 and 200 can be specified Selecting the Media Tray AcuLaser CX16NF only ...

Page 81: ...o a single page 2in1 Copying From the ADF 1 Inthemainscreen Copymode pressthe uordkeytoselectthecurrentpagelayoutsetting and then press the Select key 2 Press the u or d key to select 2in1 and then press the Select key Thezoomratioisautomaticallysetaccordingtothespecifiedmediasize Changethezoomratioif necessary The main screen Copy mode appears again Note In order to perform duplex double sided co...

Page 82: ...ecessary settings before performing step 4 For details refer to Setting Duplex Double Sided Copying AcuLaser CX16NF only on page 86 and Setting Collated Sort Copying AcuLaser CX16NF only on page 88 5 When NEXT PAGE appears in the message window place the second document page on the original glass and then press the Select key 6 Repeat step 5 until all document pages have been scanned If 2in1 is se...

Page 83: ...the original glass refer to Placing a document on the original glass on page 69 ID Card Copying WithIDcardcopying thebackandfrontofadocument suchasacertificate arecopiedatfullsizeona single sheet of paper front side back side A B Note The paper sizes that are available for ID card copying are A4 Letter and Legal 1 Position the document on the original glass Note For details on positioning the docu...

Page 84: ...only the front sides that were scanned first press the Start Color key or the Start B W key in step 5 Repeat Copying With repeat copying small documents such as memos are tiled and printed on a single page 1 Position the document on the original glass Note For details on positioning the document on the original glass refer to Placing a document on the original glass on page 69 2 In the main screen...

Page 85: ...ndthenusethekeypadto specify the desired size Poster Copying With poster copying the length and width of the scanned document are each enlarged 200 and printed on four pages Note If the scanned image does not fit on the size of paper that is used there may be margins on the sides of the image or the image may not fit in the paper 1 Position the document on the original glass Note For details on po...

Page 86: ...d Copying From the ADF With duplex double sided copying two single sided document pages can be scanned with the ADF and printed onto a single sheet of paper 1 Inthemainscreen Copymode presstheuordkeytoselectthecurrentduplexsetting andthen press the Select key 2 Press the u or d key to select LONG EDGE or SHORT EDGE and then press the Select key The main screen Copy mode appears again Note When LON...

Page 87: ...Select key 3 Press the u or d key to select LONG EDGE or SHORT EDGE and then press the Select key Note For details on LONG EDGE and SHORT EDGE refer to Duplex Double Sided Copying From the ADF on page 86 4 To print color copies press the Start Color key To print monochrome copies press the Start B W key Scanning of the document begins 5 When NEXT PAGE appears in the message window place the second...

Page 88: ...refer to Placing a document on the original glass on page 69 2 In the main screen Copy mode press the u or d key to select the current Sort setting and then press the Select key 3 Press the u or d key to select SORT and then press the Select key 4 To print color copies press the Start Color key To print monochrome copies press the Start B W key 5 When NEXT PAGE appears in the message window place ...

Page 89: ...nningoperationcan be performed from TWAIN or WIA compatible applications From the scanner driver a preview can be displayed and various adjustments such as the size of the scan area can be specified Install Desktop Experience in advance to use the scanner driver on Windows Server 2008 Basic Scanning Operation 1 Position the document to be scanned AcuLaser CX16 Series Printer Copier Scanner User s ...

Page 90: ...tton in the scanner driver Windows TWAIN Driver Settings Load Load a saved settings file dat file for scanning Save Save the current settings as a settings file dat file Default Return all settings to their defaults Help icon Click to display the Help About icon Click to display the software version information Paper source AcuLaser CX16NF only Select whether documents are placed on the original g...

Page 91: ...ightness Contrast and Filter Note The parameters that can be set differ depending on the scanning mode that is selected IfAutoisselectedasthescanningmode scanningfromtheoriginalglassisperformedafteraprescan is performed so that a preview image can be checked Image size Shows the data size of the scan image Rotation Select the orientation of the image to be scanned Close Click to close the TWAIN dr...

Page 92: ...preview image Drag the rectangle over the image to select an area Before After RGB Move the pointer in the preview window to display the color tones at the pointer s position before and after adjustments Width Height Displays the width and height for the selected area in the selected measurement units Windows WIA Driver Settings Paper source AcuLaser CX16NF only Select whether documents are placed...

Page 93: ...e Advanced Properties dialog box In the Advanced Properties dialog box settings can be specified for Brightness Contrast Resolution and Picture type select from color grayscale or black and white Note These settings are applied when Custom Settings is selected Page size AcuLaser CX16NF only Specify the paper size when Page source is set to Document Feeder Preview window Displays a preview image Dr...

Page 94: ...ormation Paper source AcuLaser CX16NF only Select whether documents are placed on the original glass or loaded into the ADF Original Size Specify the original size Scan Type Specify the scan type Resolution Specify the resolution Scale Specify the enlargement or reduction ratio for the selected area Note If the resolution is set at 1200 1200dpi or higher a setting larger than 100 cannot be specifi...

Page 95: ...hecked Image size Shows the data size of the scan image Rotation Select the orientation of the image to be scanned Close Click to close the TWAIN driver window Prescan Click to begin scanning a preview image Scan Click to begin scanning AutoCrop icon Click to automatically detect the scanning position based on the preview image Zoom icon Click to rescan the area selected in the preview window and ...

Page 96: ...is operation differs from scanning from a computer application since the destination of the scan data can also be specified Note Before scanning check that the Scan key is lit up in green If the key is not lit up in green press the Scan key to enter Scan mode If while specifying settings no key is pressed for thelength of time specified for AUTO PANEL RESET the entered settings are canceled and th...

Page 97: ...red scan settings 4 To scan color scans press the Start Color key To scan monochrome scans press theStart B W key If the document was loaded in the ADF scanning begins and then the data is sent to the specified location If the document was placed on the original glass continue with step 5 5 When NEXT PAGE appears in the message window place the second document page on the original glass and then p...

Page 98: ...cifying the Destination Address Scan to E mail FTP SMB on page 99 Note If an address has been specified as the destination for the data SCAN TO USB MEMORY cannot be selected Saving Data on a USB Memory Device Scan to USB Memory FollowtheproceduredescribedbelowtosavescandatatoaUSBmemorydevicepluggedintotheUSB memory port of this machine Note This machine is compatible with a USB Host device of 4 GB...

Page 99: ...g For details refer to the Reference Guide Directly Entering the E mail Address The destination address e mail address where the scan data is to be sent can be directly typed in Note A maximum of 16 addresses total of e mail addresses from direct input and an LDAP search can be specified 1 In the main screen Scan mode use the keypad to type in the destination address up to 64 characters Note For d...

Page 100: ...hen press the Select key Note To add an additional e mail address select ADD in step 4 and then specify the destination When sending the data to an FTP address or SMB address multiple addresses cannot be specified To check the specified e mail address select CHECK EDIT in step 4 To delete an address select CHECK EDIT in step 4 and then continue with step 2 of Deleting a Specified Destination Addre...

Page 101: ...e group Follow the procedure described below to specify e mail addresses from the registered group dial destinations as the recipient of the scan data Note For details on registering e mail addresses as group dial destinations refer to Registering Group Dial Destinations on page 111 A group dial destination containing a telephone number cannot be used in Scan mode 1 Withthemainscreen Scanmode orCa...

Page 102: ...pecified 5 If an e mail address was selected press the u or d key to select FINISH and then press the Select key Note To add an additional e mail address select ADD in step 5 and then specify the destination When sending the data to an FTP address or SMB address multiple addresses cannot be specified To check the specified e mail address select CHECK EDIT in step 5 To delete an address select CHEC...

Page 103: ...the u or d key to select FINISH and then press the Select key Note To add an additional e mail address select ADD in step 6 and then specify the destination When sending the data to an FTP address or SMB address multiple addresses cannot be specified To check the specified e mail address select CHECK EDIT in step 6 To delete an address select CHECK EDIT in step 6 and then continue with step 2 of D...

Page 104: ...le of a word 5 Press the u or d key to select the desired data and then press the Select key Note To check the found information press the r key An e mail address exceeding 64 characters cannot be specified If such an e mail address is specified ADDRESS IS TOO LONG appears for about two seconds and then the screen for specifying the destination address appears To narrow down the search results pre...

Page 105: ...r to Selecting a Group Dial Destination on page 101 For details on selecting from the address book refer to Selecting From the Address Book on page 102 For details on searching the address book refer to Searching the Address Book on page 102 For details on searching an LDAP server refer to Searching an LDAP Server on page 103 Editing a Specified Destination Address A specified destination e mail a...

Page 106: ... an e mail address press the u or d key to select CHECK EDIT and then press the Select key Then presstheuordkeytoselecttheaddresstobedeleted TodeleteanFTPaddressorSMB address continue with step 3 3 Press the Stop Reset key 4 Press the u or d key to select YES and then press the Select key The selected address is deleted Note If all specified addresses are deleted the main screen is displayed 5 To ...

Page 107: ...IAL REGISTER and then press the Select key 3 Press the u or d key to select FAVORITE and then press the Select key Note If data is already registered on the favorite list continue with step 7 after completing step 3 4 Press the Addressbook key to switch between SPEED DIAL and GROUP DIAL 5 Use the keypad to type in the number between 1 and 250 for the speed dial destination or the number between 1 ...

Page 108: ... 8 To finish deleting addresses press the Back key 9 Press the u or d key to select FINISH and then press the Select key Registering Speed Dial Destinations Direct Input E mail addresses can be registered as speed dial destinations A maximum of 250 speed dial destinations can be registered Note Machine key operations cannot be used to register an FTP address or SMB address as a speed dial destinat...

Page 109: ...d Dial Destinations LDAP Search E mail addresses can be registered as speed dial destinations by using information on the LDAP server A maximum of 250 speed dial destinations can be registered Note To connect to an LDAP server settings for LDAP SETTING must be specified For details refer to the Reference Guide Machine key operations cannot be used to register an FTP address or SMB address as a spe...

Page 110: ...For details on entering editing text refer to the Facsimile User s Guide Text starting with the first character of the maximum 10 characters is searched for Text will not be found if the search keyword is in the middle of a word 8 Press the u or d key to select the desired data and then press the Select key Note To check the found information press the r key An e mail address exceeding 64 characte...

Page 111: ...on or DELETE to delete the destination and then press the Select key If DELETE was selected the settings are deleted and the DIAL REGISTER menu appears again 6 Use the keypad to edit the registration name and then press the Select key Note For details on entering editing text refer to the Facsimile User s Guide 7 Use the keypad to edit the e mail address and then press the Select key The edited se...

Page 112: ...tween 1 and 220 for the speed dial destination to be added to the group and then press the Select key The information registered for the selected speed dial destination appears 7 Press the Select key again 8 To register another speed dial destination press the u or d key to select ADD press the Select key and then repeat the procedure from step 6 9 To finish registering speed dial destinations pre...

Page 113: ...n If ADD was selected continue with step 6 of Registering Group Dial Destinations on page 111 If CHECK EDIT was selected continue with step 8 8 Press the u or d key to select the speed dial destination to be deleted and then press the Stop Reset key Note To check the settings for the selected speed dial destination press the Select key 9 Press the u or d key to select YES and then press the Select...

Page 114: ...h image processing applications such as PhotoShop Microsoft Office Document Imaging or ACDsee Selecting the Scan Quality Setting The resolution scan mode and density appropriate for the scanned image can be selected Selecting the Resolution 1 In the main screen Scan mode press the u or d key to select the current scan quality setting and then press the Select key 2 Press the u or d key to select R...

Page 115: ...to select the current scan size setting and then press the Select key 2 Press the u or d key to select the desired size and then press the Select key The main screen Scan mode appears again Setting the Scan Color The color of the scan data can be specified 1 In the main screen Scan mode press the u or d key to select the current scan color setting and then press the Select key 2 Press the u or d k...

Page 116: ...Back key Deleting a Queued Transmission Job The list of jobs queued for transmission can be displayed and a job can be deleted 1 In the main screen Scan mode press the u or d key to select CANCEL RESERV and then press the Select key 2 Press the u or d key to select the job to be deleted and then press the Select key Note To check the information for the selected job press the r key If no jobs are ...

Page 117: ... skin wash it off with cool water and a mild soap If you get toner on your clothes lightly dust them off as best as you can If some toner remains on your clothes use cool not hot water to rinse the toner off c Caution If you get toner in your eyes wash it out immediately with cool water and consult a doctor Note Do not use refilled toner cartridges or unapproved toner cartridges Any damage to the ...

Page 118: ...ht due to heat The maximum storage temperature is 35 C 95 F and the maximum storage humidity is 85 noncondensing If the toner cartridge is moved from a cold place to a warm humid place condensation may occur degradingprintquality Allowthetonerto adapttotheenvironmentfor about one hour before use Level during handling and storage Donothold standorstorecartridgesontheirendsorturnthemupsidedown theto...

Page 119: ...G Menu on page 32 1 Check the message window to see which color toner cartridge needs replacing Note Ifthemachinedetectsthatatonercartridgeisempty TONER OUTorTONER LIFE ENDappears the empty toner cartridge is automatically moved so that it can be replaced Ifyouwishtochangethetonercartridge useetheroperationdescribedbelowtoswitchtheprinter to REPLACE MODE 2 With the main screen displayed press the ...

Page 120: ...en Tray 1 if it is not already open 7 Check that the toner cartridge to be replaced has been moved to the front Note You can identify the toner cartridge by the color of the handle AcuLaser CX16 Series Printer Copier Scanner User s Guide Replacing Consumables 120 ...

Page 121: ...ked and moves out slightly toward you Remove the toner cartridge Note Do not manually rotate the toner cartridge carousel In addition do not rotate the carousel with force otherwise it may be damaged AcuLaser CX16 Series Printer Copier Scanner User s Guide Replacing Consumables 121 ...

Page 122: ... to About Toner Cartridges on page 117 9 Check the color of the new toner cartridge to be installed 10 Remove the toner cartridge from the bag 11 Shake the cartridge a few times to distribute the toner Note Make sure that the toner roller cover is securely attached before shaking the toner cartridge AcuLaser CX16 Series Printer Copier Scanner User s Guide Replacing Consumables 122 ...

Page 123: ...roller Note Do not touch or scratch the toner roller 13 Align the shaft on each end of the toner cartridge with its holders and then insert the cartridge AcuLaser CX16 Series Printer Copier Scanner User s Guide Replacing Consumables 123 ...

Page 124: ...artridge to be installed is the same as the label on the toner cartridge carousel Note Do not touch the contact indicated in the illustration 14 Press in the toner cartridge until it locks into place AcuLaser CX16 Series Printer Copier Scanner User s Guide Replacing Consumables 124 ...

Page 125: ...e Becarefulnottospilltonerwhileremovingatonercartridge Iftonerspills immediatelywipeitoffwitha soft dry cloth By selecting the EJECT MODE in the PRINTER MODE menu all toner cartridges can be removed Follow the procedure described below to use the EJECT MODE 1 With the main screen displayed press the l key to display the PRINTER MODE screen 2 Press the d key to select T C CHANGE and then press the ...

Page 126: ...en Tray 1 if it is not already open 5 Pull down the handle on the toner cartridge until the toner cartridge is unlocked and moves out slightly toward you Remove the toner cartridge AcuLaser CX16 Series Printer Copier Scanner User s Guide Replacing Consumables 126 ...

Page 127: ...move the cartridges for the cyan black then yellow toners 8 Press the Stop Reset key to reset the machine Replacing the Photoconductor Unit Part Name Photoconductor Unit Part Number Photoconductor Unit 1198 Note For optimum print quality and performance use only the corresponded TYPE genuine Epson photoconductor unit You are advised to replace the photoconductor unit when the message P U LIFE END ...

Page 128: ...r in the output tray remove it and then fold up the output tray before opening the scanner unit Note Do not touch the wires and flat cable shown in the illustration AcuLaser CX16 Series Printer Copier Scanner User s Guide Replacing Consumables 128 ...

Page 129: ...ose of the used photoconductor unit according to your local regulations Do not burn the photoconductor unit 3 Prepare the new photoconductor unit Note Do not touch the PC drum and the transfer belt on the photoconductor unit AcuLaser CX16 Series Printer Copier Scanner User s Guide Replacing Consumables 129 ...

Page 130: ...otoconductorunitvertically andthenpushitslightlydowntowardyouto finish installing the photoconductor unit 5 Carefully close the scanner unit AcuLaser CX16 Series Printer Copier Scanner User s Guide Replacing Consumables 130 ...

Page 131: ...ete a calibration cycle after the photoconductor unit has been replaced If you open the scanner unit or front cover before the machine is reset the calibration stops then starts over again after the cover is closed AcuLaser CX16 Series Printer Copier Scanner User s Guide Replacing Consumables 131 ...

Page 132: ... damaged and an electric shock may occur c Caution Thefuserunitishot Whenthetopdoorisopened thefuserunittemperaturedropsgradually one hour wait time Be careful when cleaning the inside of the machine or removing media misfeeds as the fuser unit and other internal parts may be very hot Do not place anything on top of the machine Use a soft cloth to clean the machine Never spray cleaning solutions d...

Page 133: ...edia in the output tray at a minimum level If the media is stocked too high your machine may experience media misfeeds and excessive media curl When lifting the machine grasp the areas shown in the figure Keep the machine level to avoid toner spillage Before moving the machine remove the dust cover and fold up Tray 1 If the optional 500 sheet paper cassette unit attachment and duplex option are in...

Page 134: ...cleaning However be sure to turn on the machine when cleaning the print head window Exterior Control Panel Ventilation Grille Machine Exterior M Original Window a Exposure Window b only AcuLaser CX16NF b a Original Cover Pad AcuLaser CX16 Series Printer Copier Scanner User s Guide Maintenance 134 ...

Page 135: ...s Cleaning the Media Feed Roller 1 Open the scanner unit Note If there is paper in the output tray remove it and then fold up the output tray before opening the scanner unit Note Do not touch the wires and flat cable shown in the illustration AcuLaser CX16 Series Printer Copier Scanner User s Guide Maintenance 135 ...

Page 136: ... unit horizontally as shown in the illustration below Be sure to keep the photoconductor unit horizontal and place it where it will not become dirty Do not leave the photoconductor unit removed for more than 15 minutes and do not place the removed photoconductor unit in a location where it would be exposed to direct light such as sunlight AcuLaser CX16 Series Printer Copier Scanner User s Guide Ma...

Page 137: ... around the fuser unit is extremely hot Touching anything other than the indicated levers may result in burns If you get burned immediately cool the skin under cold water and then seek professional medical attention AcuLaser CX16 Series Printer Copier Scanner User s Guide Maintenance 137 ...

Page 138: ...s touched Be careful not to touch the surface of the transfer roller 4 Slowly insert the photoconductor unit vertically and then push it slightly down toward you to finish reinstalling the photoconductor unit AcuLaser CX16 Series Printer Copier Scanner User s Guide Maintenance 138 ...

Page 139: ...5 Carefully close the scanner unit Note Do not touch the wires and flat cable shown in the illustration AcuLaser CX16 Series Printer Copier Scanner User s Guide Maintenance 139 ...

Page 140: ... for the ADF AcuLaser CX16NF only 1 Open the ADF feed cover M 2 Clean the media feed rollers by wiping them with a soft dry cloth M 3 Close the ADF feed cover M AcuLaser CX16 Series Printer Copier Scanner User s Guide Maintenance 140 ...

Page 141: ...datthebackofTray2 removethe locking pins one in each opening on the left and right sides at the back of Tray 2 To remove a locking pin turn it to either the left or the right so that its grip is vertical and then pull out the locking pin to remove it 2 Remove the dust cover from Tray 1 and close the tray 3 Lift the machine off of Tray 2 and temporarily place it on a sturdy flat surface AcuLaser CX...

Page 142: ...l the locking pins While holding the grip of the locking pin vertical insert the locking pin into the opening on either the leftorrightsideofthe500 sheetpapercassetteunitand whilepushingitin turnittoeithertheleftor the right The locking pin is installed when its grip is horizontal Installing the left and right locking pins secures the 500 sheet paper cassette unit to the machine so it cannot be re...

Page 143: ...or the attachment 1 If the duplex option is installed remove it 2 Remove the dust cover from Tray 1 and close the tray 3 Lift the machine off of the attachment and temporarily place it on a sturdy flat surface 4 Clean the media feed rollers by wiping them with a soft dry cloth AcuLaser CX16 Series Printer Copier Scanner User s Guide Maintenance 143 ...

Page 144: ...6 Open Tray 1 and reattach the dust cover 7 If you removed the duplex option in step 1 reinstall it Cleaning the Media Feed Rollers for the Duplex AcuLaser CX16NF only 1 Open the duplex door AcuLaser CX16 Series Printer Copier Scanner User s Guide Maintenance 144 ...

Page 145: ...ow can cause print quality problems Clearing the Print Head Window 1 With the main screen displayed press the l key to display the PRINTER MODE screen 2 Press the d key to select T C CHANGE and then press the Select key 3 Press the d key to select P H CLEAN MODE and then press the Select key AcuLaser CX16 Series Printer Copier Scanner User s Guide Maintenance 145 ...

Page 146: ...hine has incorrectly been switched to P H CLEAN MODE perform steps 4 through 7 then steps 11 through 16 skipping steps 8 through 10 to exit P H CLEAN MODE mode 4 Open the front cover Note Before opening the front cover open Tray 1 if it is not already open AcuLaser CX16 Series Printer Copier Scanner User s Guide Maintenance 146 ...

Page 147: ...ner cartridge until the toner cartridge is unlocked and moves out slightly toward you Remove the toner cartridge Note When the magenta toner cartridge is removed a gap is created within the machine so that the print head window can easily be cleaned AcuLaser CX16 Series Printer Copier Scanner User s Guide Maintenance 147 ...

Page 148: ...e Do not touch the contact indicated in the illustration 6 Close the front cover Note The toner cartridge rotate within the machine AcuLaser CX16 Series Printer Copier Scanner User s Guide Maintenance 148 ...

Page 149: ... the toner cartridges have finished rotating open the scanner unit Note Do not touch the wires and flat cable shown in the illustration AcuLaser CX16 Series Printer Copier Scanner User s Guide Maintenance 149 ...

Page 150: ... unit horizontally as shown in the illustration below Be sure to keep the photoconductor unit horizontal and place it where it will not become dirty Do not leave the photoconductor unit removed for more than 15 minutes and do not place the removed photoconductor unit in a location where it would be exposed to direct light such as sunlight AcuLaser CX16 Series Printer Copier Scanner User s Guide Ma...

Page 151: ...round the fuser unit is extremely hot Touching anything other than the indicated levers may result in burns If you get burned immediately cool the skin under cold water and then seek professional medical attention AcuLaser CX16 Series Printer Copier Scanner User s Guide Maintenance 151 ...

Page 152: ... touched Be careful not to touch the surface of the transfer roller 10 Slowly insert the photoconductor unit vertically and then push it slightly down toward you to finish reinstalling the photoconductor unit AcuLaser CX16 Series Printer Copier Scanner User s Guide Maintenance 152 ...

Page 153: ...11 Close the scanner unit Note Do not touch the wires and flat cable shown in the illustration 12 Press the Stop Reset key AcuLaser CX16 Series Printer Copier Scanner User s Guide Maintenance 153 ...

Page 154: ...ridges have finished rotating open the front cover 14 Align the shaft on each end of the toner cartridge with its holders and then insert the cartridge AcuLaser CX16 Series Printer Copier Scanner User s Guide Maintenance 154 ...

Page 155: ... touch the contact indicated in the illustration 15 Press in the magenta toner cartridge until it locks into place 16 Close the front cover AcuLaser CX16 Series Printer Copier Scanner User s Guide Maintenance 155 ...

Page 156: ... term storage of the printer If the printer will not be used for a month or more install the protective materials onto the fuser unit AcuLaser CX16 Series Printer Copier Scanner User s Guide Maintenance 156 ...

Page 157: ...ss the Start B W key or the Start Color key Preventing Media Misfeeds Make sure that Media matches the machine specifications Media is flat especially on the leading edge The machine is on a hard flat level surface You store media in a dry location away from moisture and humidity You always adjust the media guides in Tray 1 after inserting the media a guide that is not properly adjusted can cause ...

Page 158: ...efore the fusing process If you touch the printed surface the toner may stick to your hands so be careful not to touch the printed face when removing the misfed media Make sure not to spill any toner inside the machine c Caution Unfused toner can mess your hands clothes or anything else it gets on If you accidentally get toner on your clothes lightly dust them off as best as you can If some toner ...

Page 159: ... FEED COVER Clearing a Media Misfeed from the ADF AcuLaser CX16NF only on page 174 OUTPUT JAM OPEN TOP COVER Clearing a Media Misfeed in the Machine on page 160 TRANSFER JAM OPEN TOP COVER Clearing a Media Misfeed in the Machine on page 160 TRAY2 JAM OPEN TOP COVER Clearing a Media Misfeed in Tray 2 AcuLaser CX16NF only on page 170 DUPLEX JAM OPEN DUPLEX COVER Clearing a Media Misfeed from the Dup...

Page 160: ...t Note If there is paper in the output tray remove it and then fold up the output tray before opening the scanner unit Note Do not touch the wires and flat cable shown in the illustration AcuLaser CX16 Series Printer Copier Scanner User s Guide Troubleshooting 160 ...

Page 161: ...nit horizontally as shown in the illustration below Be sure to keep the photoconductor unit horizontal and place it where it will not become dirty Do not leave the photoconductor unit removed for more than 15 minutes and do not place the removed photoconductor unit in a location where it would be exposed to direct light such as sunlight AcuLaser CX16 Series Printer Copier Scanner User s Guide Trou...

Page 162: ... the fuser unit is extremely hot Touching anything other than the indicated levers may result in burns If you get burned immediately cool the skin under cold water and then seek professional medical attention AcuLaser CX16 Series Printer Copier Scanner User s Guide Troubleshooting 162 ...

Page 163: ...t the media from below the fuser unit as shown in the illustration above If the media cannot be removed from below the fuser unit raise the fuser unit cover and then remove the media from above the fuser unit AcuLaser CX16 Series Printer Copier Scanner User s Guide Troubleshooting 163 ...

Page 164: ... you cannot remove paper jammed in the fuser unit remove the fuser unit M Remove the dust cover from Tray 1 and remove the media AcuLaser CX16 Series Printer Copier Scanner User s Guide Troubleshooting 164 ...

Page 165: ... not touch the surface of the fuser roller in the fuser unit Do not touch the matching connectors of the fuser unit and the machine AcuLaser CX16 Series Printer Copier Scanner User s Guide Troubleshooting 165 ...

Page 166: ...on the fuser unit Decreased print quality may result if the surface of the transfer roller is touched Be careful not to touch the surface of the transfer roller AcuLaser CX16 Series Printer Copier Scanner User s Guide Troubleshooting 166 ...

Page 167: ...their original positions 6 Slowly insert the photoconductor unit vertically and then push it slightly down toward you to finish reinstalling the photoconductor unit AcuLaser CX16 Series Printer Copier Scanner User s Guide Troubleshooting 167 ...

Page 168: ...7 Carefully close the scanner unit Note Do not touch the wires and flat cable shown in the illustration AcuLaser CX16 Series Printer Copier Scanner User s Guide Troubleshooting 168 ...

Page 169: ...out the misfed media M Note If the media cannot be removed instead of pulling it with extreme force clear the media misfeed according to the procedure described in Clearing a Media Misfeed in the Machine on page 160 AcuLaser CX16 Series Printer Copier Scanner User s Guide Troubleshooting 169 ...

Page 170: ...ch the dust cover 4 Press the Start key Clearing a Media Misfeed in Tray 2 AcuLaser CX16NF only 1 Pull out Tray 2 as far as possible AcuLaser CX16 Series Printer Copier Scanner User s Guide Troubleshooting 170 ...

Page 171: ...ove any misfed paper Note If necessary remove the dust cover from Tray 1 and close the tray 4 Remove the lid from Tray 2 and then remove all paper from the tray AcuLaser CX16 Series Printer Copier Scanner User s Guide Troubleshooting 171 ...

Page 172: ...e paper and align its edges 6 Press down the media pressure plate to lock it into place 7 Load the media in Tray 2 and attach the lid AcuLaser CX16 Series Printer Copier Scanner User s Guide Troubleshooting 172 ...

Page 173: ...8 Reinsert Tray 2 9 Open and close the scanner unit to clear the misfeed message AcuLaser CX16 Series Printer Copier Scanner User s Guide Troubleshooting 173 ...

Page 174: ...ed from the ADF AcuLaser CX16NF only 1 Open the ADF feed cover M 2 Remove the document from the ADF document feed tray 3 Lift to open the ADF cover AcuLaser CX16 Series Printer Copier Scanner User s Guide Troubleshooting 174 ...

Page 175: ...dia Note If the edge of the white leading sheet in the ADF comes out insert it as it was before 5 Close the ADF cover 6 Close the ADF feed cover M AcuLaser CX16 Series Printer Copier Scanner User s Guide Troubleshooting 175 ...

Page 176: ...x Option AcuLaser CX16NF only 1 Open the duplex cover 2 Carefully pull out the misfed media Note Always remove the misfed media in the feed direction as shown only AcuLaser CX16 Series Printer Copier Scanner User s Guide Troubleshooting 176 ...

Page 177: ...rrow until the media can be pulled out 3 Close the duplex cover Solving Problems with Media Misfeeds Note Frequent misfeeds in any area indicate that area should be checked repaired or cleaned Repeated misfeeds may also happen if you re using unsupported print media or original media AcuLaser CX16 Series Printer Copier Scanner User s Guide Troubleshooting 177 ...

Page 178: ...es in the tray Do not duplex envelopes labels letter head postcards or thick stock Media is still being misfed Check the media path inside the duplex again to make sure that you have removed all of the misfed media Media is misfed in the ADF AcuLaser CX16NF only The loaded document does not meet the specifications Load the correct document For details on the documents that can be loaded refer to D...

Page 179: ...nvelopes labels postcards thick stock or letterhead are loaded in Tray 2 AcuLaser CX16NF only Special media must be loaded in Tray 1 only The recommended label sheet is facing the wrong way in Tray 1 Load the label sheets according to the manufacturer s instructions Media is misfeeding Envelopes are facing the wrong way in Tray 1 Load the envelopes in Tray 1 with the flaps facing down If the flaps...

Page 180: ...control panel displays TONER LOW much sooner than expected One of the toner cartridges may be defective Remove the toner cartridges and check for damage If it is damaged replace it Printed with heavy toner coverage See specifications in Appendix A Technical Specifications on page 207 Cannot print the machinestatuslist The tray is empty Check that at least Tray 1 is loaded with media in place and s...

Page 181: ...achine Not all pages print A different user accidentally canceled the job Try printing the remaining pages The tray is empty Check that the tray is loaded with media in place and secure A document is printed with an overlay file which has been created by an unsuitable printer driver Print the overlay file using a suitable printer driver Some parts of the image are lost with 2in1 copying AcuLaser C...

Page 182: ...ion With N up on multiple copies the output is incorrect Both the printer driver and the application have been set for collation For N up on multiple copies choose Collate only in the printer driver s Basic Tab Do not set collation in the application Booklet Left and Right Binding outputisincorrect AcuLaser CX16NF only Both the printer driver and the application have been set for collation For Boo...

Page 183: ...issing Acrobat 8 Macintosh version is used for scanning the image With the Acrobat Scansetting turn off the OCR and Filtering functions The web based utility cannot be accessed AcuLaser CX16NF only The EpsonNet Config Administrator s password is incorrect The EpsonNet Config Administrator password has a 4 character minimum and an 8 character maximum For details refer to the Reference Guide Media i...

Page 184: ...ed The photoconductor unit may be defective Removethephotoconductorunitandcheckfordamage Ifit is damaged replace it The media is moist from humidity Adjust the humidity for media storage Remove the moist media and replace it with new dry media The media set in the printer driver mismatches the media loaded in the machine Load the correct media in the machine The power source does not match the mac...

Page 185: ...Remove the toner cartridges and check for damage If it is damaged replace it Media type is set incorrectly When printing envelopes labels letterhead postcards or thickstock specifytheappropriatemediatypeintheprinter driver Image is too dark The copy density is set too dark Select a lighter copy density The document was not pressed close enough against the original glass Position the document so th...

Page 186: ...e machine is not level Place the machine on a flat hard level surface Irregular print or mottled image appears The media is moist from humidity Adjust the humidity in the media storage area Removethemoistmediaandreplaceitwithnew drymedia Unsupportedmedia wrongsize thickness type etc is being used Use Epson approved media See Print Media on page 49 One or more of the toner cartridges may be defecti...

Page 187: ...black or color appear in a regular pattern The print head window is dirty Clean the print head window A toner cartridge may be defective Remove the toner cartridges with the color causing the abnormal image Replace it with a new toner cartridge The photoconductor unit may be defective Removethephotoconductorunitandcheckfordamage Ifit is damaged replace it The exposure window is dirty Clean the exp...

Page 188: ...ndcheckfordamage Ifit is damaged replace it Scaly marks appear on the front surface of the sheet during duplex double sided printing The media is moist from humidity Set DUPLEX SPEED to QUALITY in the MACHINE SETTING menu of the UTILITY menu If the problem persists contact your vendor or authorized service provider Dirty spots appear at intervals on the front surface of the sheet during duplex dou...

Page 189: ...t cover is opened during the calibration Set MACHINE SETTING CALIBRATION in the UTILITY menu to ON and then perform the color calibration For details refer to MACHINE SETTING Menu on page 32 Gradations are not adjusted correctly The photoconductor units is not correctly seated Removethephotoconductorunitandcheckfordamage Ifit is damaged replace it One or more of the toner cartridges may be defecti...

Page 190: ...The settings were applied DATA RECEIVING This machine is receiving data NONE The object does not exist PC SCAN CANCEL Thescanjobwascanceledfromthedriver PLEASE WAIT The color calibration is being performed The color calibration is performed automatically in the following circumstances When the machine is turned on When the machine recovers from Energy Save Sleep mode When the machine is restarted ...

Page 191: ... in the NETWORK SETTING and E MAIL SETTING menus and then try sending the data again CANNOT GET IP xxx Server The IP address of the specified server could not be obtained from the DNS server Check the settings specified in the NETWORK SETTING and E MAIL SETTING menus and then try sending the data again CHECK TRAY1 PAPER LOAD PAPER 1xx PRESS START KEY Tray1 has run out of paper Load media into the ...

Page 192: ...nting result are not guaranteed If printing is continued the message P U LIFE END REPLACE P U appears and printing stops P U LIFE END REPLACE P U The time to replace the photoconductor unit has been reached Replace the photoconductor unit P U Low The photoconductor unit is nearly empty Prepare the photoconductor unit JOB CANCELED While a document was being scanned from the original glass in Scan m...

Page 193: ...le for printing is not loaded in a paper tray Load paper suitable for printing into a paper tray NOT AVAILABLE The menu cannot be set For details on the menu settings refer to Configuration Menu Overview on page 32 NOT E MAIL ADDRESS When the destination for the scan data was specified a fax number registered in the favorite list or as a speed dial destination or group dial destinationhasbeenselec...

Page 194: ...y to cancel the caution To print on paper of the size specified in the printer driver load paper of the correct size into the specified tray and then try performing the print job again PC CONNECTION FAILED While data was being sent in Scan mode the connection to the computer was interrupted Check the connection with the computer and the scanner driver status and then try sending the data again Pro...

Page 195: ...ONER The indicated toner cartridge has become empty This message appears if TONER OUT STOP on the MACHINE SETTING menu is set to ON Replace the indicated toner cartridge Note If TONER OUT STOP on the MACHINE SETTING menu is set to OFF printing can continue However the printing result are not guaranteed Toner Out X The indicated toner cartridge has become empty This message appears if TONER OUT STO...

Page 196: ...eck the password and then specify the correct one Wrong Toner x An inappropriate toner cartridge is installed Install only the toner cartridge listed in About Toner Cartridges on page 117 xxx COVER OPEN CLOSE xxx COVER The indicated cover is open Close the indicated cover The photoconductor unit is not installed Install the photoconductor unit A photoconductor unit incompatible with the machine is...

Page 197: ...t your local vendor or authorized service provider This service message means Do this MACHINE TROUBLE SERVICE CALL xxxx An error has been detected withtheitemindicated xxxx in the service message Reboot the machine This often clears the service message and machine operation can resume If the problem persists contact Technical Support AcuLaser CX16 Series Printer Copier Scanner User s Guide Trouble...

Page 198: ...ng Note The attachment is an interface unit for installing the duplex option on the machine During installation install the attachment before installing the duplex option Note Installing accessories always requires that the machine and accessories are turned off and unplugged during installation 500 Sheet Paper Cassette Unit Tray 2 You can install up to one optional 500 sheet paper cassette unit T...

Page 199: ...idental spills 1 Turn off the machine and disconnect the power cord and interface cables 2 Remove the dust cover from Tray 1 Close Tray 1 and the output tray 3 Prepare the 500 sheet paper cassette unit Note Be sure to place the 500 sheet paper cassette unit on a level surface AcuLaser CX16 Series Printer Copier Scanner User s Guide Installing Accessories AcuLaser CX16NF only 199 ...

Page 200: ... the bottom of the machine w Warning This machine weighs approximately 21 kg 46 lb when it is fully loaded with consumables 5 Open Tray 1 and reattach the dust cover 6 Load paper into Tray 2 For details on loading paper refer to Tray 2 on page 62 7 Insert Tray 2 into the machine AcuLaser CX16 Series Printer Copier Scanner User s Guide Installing Accessories AcuLaser CX16NF only 200 ...

Page 201: ...all the 500 sheet paper cassette unit from the machine remove the locking pins on the left and right side at the back of Tray 2 and then remove the 500 sheet paper cassette unit To remove a locking pin turn it to either the left or the right so that its grip is vertical and then pull out the locking pin to remove it 9 Reconnect all interface cables 10 Reconnect the power cord and turn on the machi...

Page 202: ...option can be installed The attachment cannot be used by itself it must be used together with the duplex option Note Sinceconsumablesareinstalledinthemachine besuretokeepthemachinelevelwhenmovingitinorder to prevent accidental spills 1 Turn off the machine and disconnect the power cord and interface cables 2 Remove the dust cover from Tray 1 Close Tray 1 and the output tray AcuLaser CX16 Series Pr...

Page 203: ...is fully loaded with consumables 5 Open Tray 1 and reattach the dust cover Next install the duplex option Installing the Duplex option Note The illustrations in the following installation procedure show the machine with Tray 2 installed however the installation procedure would be the same if the attachment was installed 1 Turn off the machine and disconnect the power cord and interface cables AcuL...

Page 204: ...right side at the back of Tray 2 remove them Toremovealockingpin turnittoeithertheleftortherightsothatitsgripisvertical andthenpull out the locking pin to remove it 4 Prepare the duplex option AcuLaser CX16 Series Printer Copier Scanner User s Guide Installing Accessories AcuLaser CX16NF only 204 ...

Page 205: ...on the bottom of the duplex option until it locks into place Note When attaching the duplex option attach the bottom of the option first If the duplex option is attached incorrectly it may be damaged AcuLaser CX16 Series Printer Copier Scanner User s Guide Installing Accessories AcuLaser CX16NF only 205 ...

Page 206: ...cord and turn on the machine Note Once youinstall the duplex option unit do not use the printer without it The gears at the openings of the printer may pinch your finger or catch your hair Always attach the protective seal applied with the duplex option unit when you use the printer without the duplex option unit AcuLaser CX16 Series Printer Copier Scanner User s Guide Installing Accessories AcuLa...

Page 207: ...nt system Fusing system Heat roller system Resolution 1200 dpi 600 dpi or 600 dpi 600 dpi First print Simplex Monochrome 14 seconds for A4 Letter plain paper Full color 23 seconds for A4 Letter plain paper First copy Simplex Monochrome 23 seconds for A4 Letter plain paper Normal 600 300 dpi Full color 52 seconds for A4 Letter plain paper Normal 600 300 dpi AcuLaser CX16 Series Printer Copier Scann...

Page 208: ...pose tray Plain recycled paper 200 sheets Envelopes 10 envelopes Letterhead labels thick stock 1 2 postcard 50 sheets Tray 2 optional Plain recycled paper 500 sheets Output capacity Output tray 100 sheets Operating temperature 10 to 35 C 50 to 95 F Operating humidity 15 to 85 Power supply AC 120 V 50 to 60 Hz AC 220 to 240 V 50 to 60 Hz Power consumption AC 120 V 990 W or less AC 220 to 240 V 1060...

Page 209: ...16NF 17 6 kg without consumables 20 8 kg with consumables AcuLaser CX16 16 0 kg without consumables 19 2 kg with consumables Interface AcuLaser CX16NF USB 2 0 High Speed compliant 10 100Base T Ethernet Host USB for Scan to USB Memory AcuLaser CX16 USB 2 0 High Speed compliant Standard memory AcuLaser CX16NF 128 MB AcuLaser CX16 64 MB Standards and approvals European model Low voltage directive 200...

Page 210: ...pliance with the essential requirements and other relevant provisions of Directive 1999 5 EC For use only in AcuLaser CX16NF only Ireland UK Austria Germany Liechtenstein Switzerland France Belgium Luxemburg Netherlands Italy Portugal Spain Denmark Finland Norway Sweden Iceland Cyprus Greece Slovenia Bulgaria Czech Estonia Hungary Poland Romania Slovakia Malta AcuLaser CX16 Series Printer Copier S...

Page 211: ...4 Select media tray 80 Zoom ratio 80 Copy Setting menu 43 D Dial Register menu 44 Duplex copy 86 Duplex printing 65 Duplex Unit with Attachment 201 E Envelope 53 F Favorite list Deleting address 107 Registering address 106 107 Selecting address 100 FAX RX Operation menu 45 FAX TX Operation menu 44 G Group dial Editing deleting address 112 Registering address 111 Selecting address 101 I ID card cop...

Page 212: ...stcard 55 Recycled paper 50 Thick stock 52 Print quality 184 Print screen 27 Printable area 57 Printer driver Basic tab 74 Layout tab 75 Overlay tab 75 Quality tab 76 Setting 72 Uninstalling 72 Version tab 76 Watermark tab 75 Q Quality tab 76 R Recycled paper 50 Repeat copy 84 Reporting menu 47 S Scan 89 Data format 114 Delete queued transmission job 116 Resolution 114 Scan color 115 Scan density ...

Page 213: ...s 19 T T C CHANGE 29 Thick stock 52 Toner remaining 29 Tray 1 Paper Setup menu 34 Troubleshooting 157 Media misfeed 177 Status error and service messages 190 TWAIN driver For Macintosh 94 For Windows 90 U USB memory device 98 Utility menu 32 Admin Management menu 35 Copy Setting menu 43 Dial Register menu 44 FAX RX Operation menu 45 FAX TX Operation menu 44 Machine Setting menu 32 Reporting menu 4...

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