EPSON AcuLaser CX11/CX11F
Revision B
TROUBLESHOOTING
Printer
186
FIP-29
Panel Message
Jam E
Possible parts that caused the error
Troubleshooting
ROLL ASSY PRE-REGI
ROLL-PINCH
ROLL-REGI METAL
ROLL REGI RUBBER
ACTUATOR-REGI
SENSOR REGI
MOTOR-PH
HARNESS-ASSY P/H1
HARNESS-ASSY P/H2
PWBA MCU
LV/HVPS
HARNESS ASSY MAIN
Step
Check
Yes
No
1
Paper size check
Is the paper size compliant with the
specifications?
Go to Step[2].
Use paper of size
compliant with
the
specifications.
2
Paper size setting check
Does the size of the paper in use match the size
of the paper set on the control panel?
Go to Step[4].
Change the paper
size setting, and
proceed to step
[3].
3
Does the error recur when a test print is
made by dialog operations?
Go to Step[4].
End of procedure
4
Shape and operation check of ROLL ASSY
PRE-REGI and ROLL-PINCH
Open CHUTE ASSY-REAR.
Are ROLL ASSY PRE-REGI and ROLL-
PINCH attached correctly?
Also, do these parts rotate smoothly without
any dirt or damage?
Turn by hand to check.
Go to Step[5].
Replace or re-
attach ROLL in
question.
5
Shape and operation check of ROLL-REGI
METAL and ROLL REGI RUBBER
Open CHUTE ASSY-REAR.
Are the ROLL-REGI and ROLL REGI
RUBBER attached correctly?
Also, do these parts rotate smoothly without
any dirt or damage?
Turn by hand to check.
Go to Step[6].
Replace or re-
attach ROLL in
question.
6
Operation check of ACTUATOR-REGI
Does ACTUATOR-REGI move smoothly
without any damage? Does ACTUATOR-
REGI enter the sensor sensing area when there
is paper? Does it leave the sensor sensing area
when there is no paper?
Go to Step[7].
Replace
ACTUATOR-
REGI.
7
Operation check of SENSOR REGI
The voltage of P408-12
↔
P408-11 on PWBA
MCU is 0 VDC when ACTUATOR REGI
enters the sensing area of SENSOR REGI, and
is 5 VDC when it leaves the sensing area?
Go to Step[8].
Go to Step[11].
8
24 VDC power supply check to MOTOR-PH
The voltage of P409-6
↔
P409-5 on PWBA
MCU is 24 VDC?
Go to Step[9].
Go to Step[14].
9
Continuity check of HARNESS-ASSY P/H1
Disconnect P/J405 and P/J604 from PWBA
MCU.
Do all of the wiring below have normal
continuity?
J409-1
↔
P604-6
J409-2
↔
P604-5
J409-3
↔
P604-4
J409-4
↔
P604-3
J409-5
↔
P604-2
J409-6
↔
P604-1
Go to Step[10].
Replace
HARNESS-
ASSY P/H1.
10
Check after replacement of MOTOR-PH
Replace MOTOR-PH.
Does the error recur when the power is turned
ON?
Replace PWBA
MCU.
End of procedure
Step
Check
Yes
No
manuals4you.com
manuals4you.com
Summary of Contents for AcuLaser CX11 Series
Page 1: ...EPSON AcuLaserCX11 CX11F Color Multi Function Page Printer SERVICE MANUAL SEOT04007 ...
Page 11: ...Schematic Diagram of Safety System ...
Page 15: ...C H A P T E R 1 PRODUCTDESCRIPTION ...
Page 75: ...C H A P T E R 2 OPERATINGPRINCIPLES ...
Page 126: ...C H A P T E R 3 TROUBLESHOOTING manuals4you com manuals4you com ...
Page 297: ...C H A P T E R 4 DISASSEMBLYANDASSEMBLY ...
Page 528: ...C H A P T E R 5 ADJUSTMENT manuals4you com manuals4you com ...
Page 543: ...C H A P T E R 6 MAINTENANCE ...
Page 562: ...C H A P T E R 7 APPENDIX manuals4you com manuals4you com ...
Page 618: ...IR A ASSY manuals4you com manuals4you com ...
Page 619: ...IR B ASSY ...
Page 620: ...1 4 3 01 1 01 2 2 DOC COVER manuals4you com manuals4you com ...
Page 621: ...2 3 4 5 6 7 8 9 10 11 1 13 11 17 18 12 22 14 19 16 20 21 15 11 11 13 ADF UNIT ASSY ...
Page 624: ...PAPER GUIDE ASSY manuals4you com manuals4you com ...
Page 627: ...Board C588MAIN BOARD Model Aculaser CX11 CX11F Sheet 1 of 6 Rev A ...
Page 629: ...Board C588MAIN BOARD Model Aculaser CX11 CX11F Sheet 3 of 6 Rev A ...
Page 631: ...Board C588MAIN BOARD Model Aculaser CX11 CX11F Sheet 5 of 6 Rev A ...