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Epson ActionTower 7500, User Manual

The Epson ActionTower 7500 is a powerful, reliable printer designed to meet all your printing needs. To ensure you maximize its potential, we provide a detailed User Manual that you can download for free from our website. This manual offers step-by-step instructions and helpful tips to optimize your user experience with this outstanding product.

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Chapter 5 Installing and Removing Slimline Drives

Removing the Drive Mounting Bracket . . . . . . . . . . . . . 5-2
Installing a Hard Disk Drive in the Mounting Bracket . . . . . 5-4

Setting the IDE Device Jumpers . . . . . . . . . . . . . . . 5-5

Installing the Hard Disk Drive . . . . . . . . . . . . . . . 5-6
Replacing the Bracket in the Computer . . . . . . . . . . . 5-7
Connecting the Drive Cables . . . . . . . . . . . . . . . . . 5-8
Reconnecting the Cables to the Diskette Drive . . . . . . . 5-12

Removing a Hard Disk Drive From the Mounting Bracket . . . 5-13
Installing a Drive in an External Drive Bay . . . . . . . . . . . 5-15

Attaching Mounting Frames to the Drive . . . . . . . . . . 5-16
Installing the Drive . . . . . . . . . . . . . . . . . . . . . . 5-17

Connecting the Drive and Power Cables . . . . . . . . . . 5-19

Removing a Drive from an External Bay

. . . . . . . . . . . . . 5-22

Chapter 6 Installing and Removing Tower Drives

Setting the Jumpers and Locating Pin   . . . . . . . . . . . . . . . . . . . . . . . . . . .   6-3

Installing a Drive in the Front Internal Drive Bay . . . . . . . . . . . . . . .  6-4   

Installing the Internal Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . .             6- 5
Connecting the Cables to the Front Internal Drive . . . . . . . . . . . . . . . . . . . .  6-6

Removing a Drive From the Front Internal Drive Bay . . . . . . . . . . . . . . .   6-8
Installing a Drive in an External Bay . . . . . . . . . . . . . . . . . . . . . . . . . . .       6-11
Removing a Drive From an External Bay . . . . . . . . . . . . . . 6-15
Installing a Drive in the Rear Internal Bracket . . . . . . . . . . . 6-17
Removing a Drive From the Rear Internal Bracket . . . . . . . . . . . . . 6-20

Chapter 7 Troubleshooting

I d e n t i f y i n g   Y o u r   S y s t e m

. . . . . . . . . . . . . . . . . . . . 

7-2

The Computer Will Not Start . . . . . . . . . . . . . . . . . . . . . . . . 7-4
The Computer Does Not Respond . . . . . . . . . . . . . . . . . . . . . . . 7-5
Keyboard Problems . . . . . . . . . . . . . . . . . . . . . . . 7-6
Mouse Problems . . . . . . . . . . . . . . . . . . . . . . 7-6
Monitor Problems . . . . . . . . . . . . . . . . . . . 7-7
Diskette Problems . . . . . . . . . . . . . . . . . . . . . . . 7-8
Diskette Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Hard Disk Drive Problems . . . . . . . . . . . . . . . . . . . . . . . 7-10

ix

Summary of Contents for ActionTower 7500

Page 1: ......

Page 2: ...if you want to install cache memory in your computer Power Management The Windows 95 CD ROM Autoplay feature operates continuously and prevents power management from being fully effective on your system If you want to take advantage of your computer s power saving features you must use the Widows Device Manager to disable Autoplay See your Windows documentation for instructions System Board Becaus...

Page 3: ...The illustration below shows the correct location of jumpers and other components on the system board in your computer 2 ...

Page 4: ...e factory default settings are indicated by an asterisk Miscellaneous jumper settings Parallel port ECP mode DRQ jumper settings Function JP13 JP14 DRQ1 DACK1 1 2 1 2 DRQ4 DACK3 2 3 2 3 CPU voltage jumper settings CPU valtage JP18 3 3V 13 4 3 45V 5 6 3 6V 7 8 4 0V 9 10 5 0V 1 2 Cache jumper settings 3 ...

Page 5: ...ttings CPU clock speed JP17 25 MHz 1 2 I 33 MHz 40 MHz 50 MHz 1 2 3 4 5 6 1 2 3 4 5 6 EPSON is a registered trademark of Seiko Epson Corporation Copyright 1995 by Epson America Inc Torrance California USA 400557200 10 95 ...

Page 6: ... means electronic mechanical photocopying recording or otherwise without the prior written permission of Epson America Inc No patent liability is assumed with respect to the use of information contained herein Nor is any liability assumed for damages resulting from the use of the information contained herein Further this publication and features described herein are subject to change without notic...

Page 7: ...cord with the computer make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord s ampere rating Also make sure the total of all devices plugged into the wall outlet does not exceed 15 amperes Except as specifically explained in this Users Guide do not attempt to service the computer yourself Unplug the computer and refer servicing to qualified servi...

Page 8: ...ordon d alimentation de l ordinateur n est pas abîmé ni effiloché l Dans le cas oú on utilise un cordon de rallonge avec l ordinateur s assurer que l intensite en ampéres requise pour tous les appareils branches sur ce cordon ne soit pas supérieure a la capacité du cordon S assurer aussi que cette intensité ne dépasse jamais la somme de 15 amperes pour l ensemble des appareils l Sauf dans les cas ...

Page 9: ...tungsschlitze ein Verwenden Sie nur die auf dem Typenschild des Computers angegebene Stromversorgung Schließen Sie alle Geräte an ordnungsgemain geerdete Steckdosen an Verwenden Sie keine Steckdosen die mit demselben Stromkreis wie Fotokopiergerate oder Klimaanlagen die sich regelmäßig ein und ausschalten verbunden sind Achten Sie darauf daß das Netzkabel des Computers stets in einwandfreiem Zusta...

Page 10: ...ain oder die Leistung hat sich merklich geändert Stellen Sie nur die Bedienelemente ein die in der Gebrauchsanweisung beschrieben sind l Nehmen Sie den Computer bei Flugreisen als Handgepack mit in den Fluggastraum damit er nicht in einem drucklosen Frachtraum verstaut wird l Beachten Sie den folgenden Hinweis wenn Sie den Computer in Deutschland in Betrieb nehmen Beim Anschluß des Computers an di...

Page 11: ... of the art PCI Peripheral Component Interconnect bus architecture gives you fast and efficient access to both PCI and IDE option cards It also provides PCI performance for IDE drives and your VGA or high resolution monitor And when you re ready for even more capability you can expand your system video and cache memory install option cards or additional drives and upgrade your processor Computer F...

Page 12: ...ture option slots and two PCI option slots supporting up to two PCI bus m aster cards On the slim line model space for up to four mass storage devices three externally accessible and one internal on the tower model space for up to seven mass storage devices four externally accessible and three internal Power saving Features In standard configurations this computer complies with the United States E...

Page 13: ...s sound cards and SCSI Small Computer System Interface cards System and video BIOS The computer s system and video BIOS are contained in a flash memory device on the main system board which you can upgrade without replacing the chip Your computer supports shadowing of the system and video BIOS to allow BIOS routines to run from fast 32 bit RAM instead of from the slower S bit flash device How to U...

Page 14: ...pter 5 explains how to install and remove mass storage devices on the slim line computer Chapter 6 explains how to install and remove mass storage devices on the tower computer Chapter 7 contains troubleshooting tips Appendix A lists the specifications of your computer including DMA and IRQ assignments Where to Get Help If you purchased your computer in the United States or Canada EPSON provides c...

Page 15: ...t program for technical support information If the software was installed on your computer see the User s Digest for technical support information Electronic Support Services If you have a modem the fastest way to access helpful tips specifications drivers application notes DIP switch or jumper settings and bulletins for EPSON products is through the online services below EPSON Bulletin Board Serv...

Page 16: ...rship as an owner of an EPSON product This membership entitles you to An introductory credit on CompuServe Your own user ID and password A complimentary subscription to CompuServe Magazine CompuServe s monthly publication To take advantage of this offer call 800 848 8199 in the United States and Canada and ask for representative 529 In other countries call the following U S telephone number 614 52...

Page 17: ...onitor 1 4 Connecting a Parallel or Serial Device 1 6 Connecting the Power Cord 1 7 Turning On the Computer 1 8 Turning Off the Computer 1 10 Chapter 2 Running SETUP and Installing Drivers Starting the SETUP Program 2 2 Using the System Setup Option 2 3 Using the Fixed Disk Setup Option 2 5 Using the Advanced System Setup Options 2 7 Setting the Boot Options 2 12 Selecting the Security and Anti Vi...

Page 18: ...alling and Removing Options Removing the Cover 4 2 Replacing the Cover 4 5 Locating the Internal Components 4 6 Locating System Board Components 4 8 Changing the Jumper Settings 4 9 Setting the Jumpers 4 12 Installing Memory Modules SIMMs 4 13 Inserting SIMMs 4 17 Removing SIMMs 4 19 Installing an Option Card 4 20 Installing a Card in the Slim line Computer 3 slot Side 4 22 Installing a Card in th...

Page 19: ...Drive from an External Bay 5 22 Chapter 6 Installing and Removing Tower Drives Setting the Jumpers and Locating Pin 6 3 Installing a Drive in the Front Internal Drive Bay 6 4 Installing the Internal Drive 6 5 Connecting the Cables to the Front Internal Drive 6 6 Removing a Drive From the Front Internal Drive Bay 6 8 Installing a Drive in an External Bay 6 11 Removing a Drive From an External Bay 6...

Page 20: ... Mass Storage A 5 Keyboard A 6 Mouse A 6 SETUP Program A 6 Power Supply A 6 Option Slot Power Limits A 7 Physical Characteristics A 7 Environmental Requirements A 7 Video Resolutions and Colors A 8 Processor Upgrades A 9 Information for Qualified Hard Disk Drives A 1 0 DMA Assignments A 1 1 Hardware Interrupts A 1 2 System Memory Map A 1 2 System I O Address Map A 1 3 Connector Pin Assignments A 1...

Page 21: ... a convenient location that provides a flat hard surface Do not place your system too close to any electrical device such as a radio that generates an electromagnetic field Protect your computer from extremes in temperature humidity dust and smoke and avoid direct sunlight or other sources of heat Read the Important Safety Instructions at the front of this manual for more information about choosin...

Page 22: ...f you use the computer in North America South America or Japan If you plan to operate the computer in the United Kingdom Europe or some South American countries you will almost certainly need to reset the voltage selector switch to 220 VAC Line source voltages between 200 and 240 VAC are acceptable with the switch set to 220 VAC Caution Before you turn on the power to your system make sure the vol...

Page 23: ...ustrations below to locate the ports on the back of your system as you connect the keyboard monitor printer and other devices The icons on the case identify the function of each port slimline computer Tower computer setting up Your System 1 3 ...

Page 24: ...connector faces the icon on the computer case The icon is shown at the left Caution Although the connectors and ports for the mouse and keyboard are physically identical they cannot be used interchangeably Be sure to plug the connectors into the appropriate ports or you may damage your system Connecting a Monitor Refer to the illustrations under Connecting System Components as you connect your VGA...

Page 25: ...e SVGA monitor port Caution To avoid damaging the connector be careful not to bend the pins when you insert it 4 If the connector has retaining screws tighten them 5 Plug the monitor s power cord into the power inlet on the back of the monitor 6 Plug the other end of the power cord into a grounded electrical outlet or into the power outlet on the back of the computer Note that the position of the ...

Page 26: ...ice and the computer so that the backs are facing you 2 Align the connector end of the parallel cable with the printer port and plug it in If the connector has retaining screws tighten them This icon identifies the printer port 3 Connect the other end of the cable to the parallel device To secure the cable squeeze the clips at each side of the device port and push them into place 4 Plug the parall...

Page 27: ...nnect it to one of the serial RS 232C ports Make sure you have a cable compatible with a DB 9P connector To connect a serial device insert the connector into l o either of the two serial ports which are marked with the icons shown at the left If you are connecting only one serial device use the serial 1 port Connecting the Power Cord Follow these steps to connect the computer s power cord 1 Plug t...

Page 28: ... it into the wall outlet 2 Plug the other end of the cord into an electrical outlet Turning On the Computer Once you set up your system you re ready to turn on the power Refer to the illustrations below to locate the POWER button and other features on the front panel 1 8 Setting Up Your System ...

Page 29: ... Turn on the monitor printer and any other devices connected to the computer 2 Turn on the computer by pressing the POWER button on the front panel The power indicator lights up then the computer performs its power on diagnostics which are a series of checks to make sure everything is working correctly During diagnostics you see a message telling you to press Del to run the SETUP program Setting U...

Page 30: ... any application programs and exit or shut down Windows If you see a message wait until it says you can safely turn off your computer 2 Check the drive lights to make sure they are not on You can damage the drive or lose data if you turn off the computer when one of these lights is on 3 Remove any diskette s from the diskette drive s 4 Press the POWER button to turn off the computer 5 Turn off the...

Page 31: ...turn off or reset your computer You may also want to install drivers and utilities for the built in PCI IDE interfaces and the built in PCI local bus video interface You only need to install these drivers if you re using an operating system other than Windows This chapter describes the following procedures Starting the SETUP program Using the System Setup option to set basic system functions Using...

Page 32: ...stics the system detects an error in your system configuration you hear two beeps and see an error message followed by this message Press F1 to resume DEL to run SETUP Press Del to run SETUP and correct the problem SETUP displays the Main Menu which allows you to select various options to identify your system s configuration and then save your new values You can also cancel any changes you have ma...

Page 33: ...for the SETUP options on the current screen F10 Ignore any changes you have made on the current screen and exit the screen Enter Select the current option or value Esc Return to the previous screen While you are in SETUP the bottom of the screen lists the keys you can press to perform specific functions Using the System Setup Option When you select the System Setup option you see the System Setup ...

Page 34: ...te Drive A and B 3 5 inch 1 44MB A 3 5 inch 720KB 5 25 inch 1 2MB 5 25 inch 360KB 3 5 inch 2 88MB Not installed B Defines the types of diskette drives installed as drives A and B Keyboard Installed Not installed Enables or disables keyboard testing during power on diagnostics select Not Installed if you plan to use your system without a keyboard as a network server for instance so you do not recei...

Page 35: ...n MS DOS or Windows From this screen you can configure each of the installed drives by selecting them at these options IDE Adapter 0 Master IDE Adapter 0 Slave IDE Adapter 1 Master IDE Adapter 1 Slave The IDE Adapter 0 drives are the master and slave drives connected to your primary IDE interface The IDE Adapter 1 drives are connected to the secondary IDE interface Individual drive options Your co...

Page 36: ...Enabled if your drive is larger than 528MB and supports LBA mode If you have a large drive that does not support LBA mode you may not be able to use the drive s full capacity The auto sensing feature sets this option appropriately for your drive The 32 Bit I O option enables the 32 bit I O transfer rate for data read from the disk The auto sensing feature sets this option appropriately for your dr...

Page 37: ...ns at their default settings The Plug Play O S option is set to Yes at the factory The Reset Configuration Data option is set to Yes at the factory The system resets this option to No after you run Windows 95 for the first time If you are using Windows 95 reset this option to Yes whenever you upgrade your computer or install a new component Con figuring integrated peripherals Select Integrated Per...

Page 38: ...eir default settings the Auto Disabled setting disables the port Disabled LPT Port 378 IRQ7 278 IRQ7 Auto Disabled Assigns the address for the built in parallel port the Auto setting detects any optional ports you may have installed and sets the built in port automatically based on the optional port settings to avoid conflicts if no optional ports are installed Auto sets the built in port to the d...

Page 39: ...automatic Configuration Disabled assignment of cache speed External cache Enabled Enables or disables the system s Disabled external secondary caching System BIOS cacheable Enabled Enables or disables caching of Disabled the system BIOS memory area Video BIOS cacheable Enabled Enables or disables caching of Disabled the video BIOS memory area 2 cache write back Enabled Selects write back mode for ...

Page 40: ...deo ROM and any optional ROMs into RAM When you use shadowing your system can perform certain operations faster providing a significant increase in performance Note Some option ROMs cannot be shadowed see the documentation that came with your optional equipment for information on shadowing the option s BIOS ROM Configuring the advanced chipsef You can change values in the chipset register to optim...

Page 41: ... devices connected to the PCI option slots in your computer The default settings work well for most configurations You can however set the PCI device options listed in the table below PCI de vice options Option PCI Auto Configuration PCI Control 1 1 HCLK PCICLK 1 1 2 PCHSA BCLK Divider PCI Devices Slot 1 and Slot 2 options Default setting Settings Enabled Enables or disables automatic Disabled ass...

Page 42: ...n C Loads operating system from drive A if it isn t there loads it from drive C recommended setting C then A Loads operating system from drive C if it isn t there loads it from drive A C only Loads operating system from drive C Default setting The Floppy check option allows you to speed up the boot process by disabling power on diagnostic checking of the diskette drive type The default setting for...

Page 43: ... the computer s diskette drives or the virus protection features You must set the Supervisor password before you can set a User password See the next sections for instructions on selecting the type of password prompting you want and on entering changing or deleting passwords Note If both a Supervisor password and a User password are enabled SETUP displays options for setting the User password only...

Page 44: ...ption now displays Enabled To set a User password select the Set User Password option as you follow the steps above Deleting passwords To delete your passwords follow these steps 1 Set the Password on boot option to Disabled 2 Delete the User password by pressing Enter for both the password field and the confirmation field Don t type any characters in these fields 3 Then delete the Supervisor pass...

Page 45: ...rive If you select User for the Diskette access option you can access the diskette drives whether you enter the Supervisor or User password when you start the system Note To use passwords for diskette drive access you must enable the Password on boot option If you select a password level for Diskette access but leave the Password on boot option disabled you see an error message whenever you try to...

Page 46: ...of the computer s power saving features you must enable this option to set the rest of the features described in this table System Doze Timer 15 seconds Sets the time period of system 30 seconds inactivity after which the system 1 minute enters Doze mode or allows you 2 minutes to disable entry into Doze mode 4 minutes 8 minutes Disabled System Standby Timer 2 minutes 4 minutes 8 minutes 16 minute...

Page 47: ... IDE Hard Disk Standby Timer Disabled 1 to 15 minutes 15 minutes Sets the time period of hard disk drive inactivity after which the hard disk enters Standby mode or allows you to disable the hard disk standby timer System enters Doze Standby modes by VGA access event System wakeup from Suspend modes by list of 13 sources of SMI access Default setting On Off On Off Enables or disables checking of v...

Page 48: ...nd start over Load Values from CMOS Loads the current values stored in CMOS for all SETUP options This ignores any changes you have made through SETUP Save Values to CMOS Saves the changes you have made to your configuration to CMOS You can also select these options from the Main Menu Press Esc to exit SETUP and restart your computer Installing the PCI IDE Drivers All the files and drivers you nee...

Page 49: ... install the PCI IDE drivers make sure you back up your hard disk drive Then use the installation program on the PCI IDE drivers diskette to install the drivers Note Make sure you use the installation program to install the PCI IDE drivers If you simply copy the driver files they won t work correctly The driver files for each of the programs listed above are in their own directory on the diskette ...

Page 50: ...een to install the PCI IDE drivers on your hard disk Note Not all hard disk drives can take full advantage of the PCI IDE interface To take advantage of this feature your hard disk drive must support the ATA 2 standard and a 32 bit data path If the drive is larger than 528MB it also must support LBA If you need information on your hard disk drive see the hardware specifications for the drive or co...

Page 51: ... install diskettes using the utility program on your computer See the User s Digest for instructions on using the diskette creation utility Once you create the video drivers diskettes follow the instructions in the README file on the diskettes To obtain drivers for additional applications or new drivers as they become available contact the EPSON Connection or access one of EPSON s electronic suppo...

Page 52: ...ettes Stopping a command or program Resetting the computer Using a password Working Comfortably If you spend a lot of time at your computer you may experience occasional fatigue or discomfort caused by repetitive motions or too much time spent in one position If you follow the guidelines in this section you may avoid these problems and actually increase your productivity Using Your Computer 3 1 ...

Page 53: ...ng within easy reach A split level desk or one with a pull out keyboard drawer lets you place the keyboard in a comfortable typing position Since you ll usually be sitting when you use your computer it s important to have a good chair An adjustable chair allows you to support your body in the correct position Make sure the chair supports your lower back the backrest should fit the curvature of you...

Page 54: ...r or on a stand Your line of sight to the screen should be about 10 to 20 degrees below the horizontal If the monitor has a tilt and swivel base you can adjust the position of the screen for the best viewing angle Sit about an arm s length or more away from the monitor The most comfortable viewing distance depends on the size of the screen characters and your ability to focus on the display Adjust...

Page 55: ...des or drapes to control the amount of daylight in the room or reduce overhead lighting by turning off or dimming the lights Here is a simple way you can test your lighting While looking at the screen use your hand to shield your eyes from the brightest light source in the room such as a window or overhead light If you feel a sense of relief no matter how small your current lighting is too bright ...

Page 56: ...you shouldn t have to spend too much time thinking about it Work in a relaxed natural upright position and let the chair support you Your back and neck should be straight with your shoulders down and relaxed Keep the elbows and hips bent at about a 90 degree angle and your forearms and thighs parallel to the floor Try to keep your arms in an easy natural position with your elbows near your body an...

Page 57: ...power Energy Star compliant computer you join a growing number of users concerned about conserving energy Here are a few additional tips you can use to be even more energy wise If your printer and monitor aren t Energy Star compliant turn them off when you re not using them Use the print preview option on your software before you print something You ll be able to catch formatting errors before you...

Page 58: ...hapter 2 for information on customizing these options The power saving operations performed by your computer in each of the power saving modes are summarized in the table below Power saving modes Mode Doze Standby disabled by default Power saving operations The processor slows down The processor speed slows further and the monitor screen goes blank the monitor is placed in a low power consumption ...

Page 59: ...e to reach its full operating speed and read or write to the disk Note Some hard disk drives do not support low power modes Also the delay caused by the hard disk drive returning to active mode may cause errors in some applications If you have problems you may want to disable the standby timer for the hard disk drive Inserting and Removing Diskettes To insert a diskette into a 35 inch drive hold t...

Page 60: ...uter or turn it off while a diskette drive light is on You could lose data Also remove all diskettes before you turn off the computer Stopping a Command or Program You may sometimes need to stop a command or program while it is running If you want to stop a DOS command or DOS application program try one of the following from the DOS prompt Press Pause Press Ctrl c Press CM Break Using Your Compute...

Page 61: ... occurs and the computer does not respond to your keyboard entries you can reset it to reload your operating system and try again However resetting erases any data in memory that you have not saved so reset only if necessary Caution Do not reset the computer to exit a program Some programs classify and store new data when you exit them If you reset the computer without properly exiting a program y...

Page 62: ... time you turn on or reset the computer If you enter a password but disable the Password on boot option you must enter the password when you start SETUP If you set the Diskette access option to Supervisor you can access a diskette drive only if you entered the Supervisor password when you started your system If you entered a User password when you started the system but the Diskette access option ...

Page 63: ...BLED You must either turn off the computer or press the RESET button to start over In this situation you cannot reset the computer by pressing Ctrl Alt Del Note If you want to delete your password you must run the SETUP program and follow the instructions for deleting a password under Selecting the Security and Anti Virus 0ptions in Chapter 2 If you do not remember your password see Password Probl...

Page 64: ...out the chapter before performing any of the procedures it describes This chapter describes the following Removing the computer s cover Replacing the computer s cover Locating the internal components Changing the jumper settings Installing and removing SIMMs single in line memory modules Installing and removing option cards Adding video memory Installing external cache Upgrading the processor Perf...

Page 65: ...ibed in Chapters 5 and 6 Follow these steps 1 Turn off the computer and then any peripheral devices 2 Disconnect the computer s power cable from the electrical outlet and from the back panel Also disconnect any other cables that are connected to the computer including the keyboard cable 3 If the monitor is on top of the computer lift it off and set it to one side 4 Turn the computer around so the ...

Page 66: ...uring the cover three on the slim line computer and six on the tower computer as shown below Save the screws to secure the cover again when you are through Slimline computer Tower computer Installing and Removing Options 4 3 ...

Page 67: ...e cover and lift it off as shown below For the slimline computer lift up the cover at an angle and then pull it off For the tower computer pull the cover straight back until it clears the case Slimline computer TOWer computer ...

Page 68: ...ck all cable connections especially those that might have been loosened during your work Make sure all cables are out of the way so they do not catch on the cover 3 For the slimline computer insert the lip at the front of the cover between the front bezel and the computer case and guide the cover straight down For the tower computer squeeze the sides in and slide the cover forward until the lip at...

Page 69: ...Locating the Internal Components As you follow the instructions in this chapter refer to the illustration below to locate the major components inside your computer 4 6 Installing and Removing Options ...

Page 70: ...Tower computer Installing and Removing Options 4 7 ...

Page 71: ...Locating System Board Components The illustration below shows the system board inside your computer Use this illustration to locate jumpers and drive connectors 4 8 Installing and Removing Options ...

Page 72: ... purposes only Do not change their settings Miscellaneous jumper settings Jumper number JP2 JP25 JP49 JP50 Jumper setting 1 2 2 3 Off On On Off 1 2 2 3 Function Enables on board I O controller Disables on board I O controller Enables PCI IDE controller Disables PCI IDE controller Clears CMOS memory resets SETUP values to factory defaults Normal CMOS values Enables on board VGA controller Disables ...

Page 73: ...CPU type jumper settings 4 10 Installing and Removing Options ...

Page 74: ... ov 17 8 5 0V Remove voltage regulator and jumper all pins in socket Default setting depends on installed processor CPU clock jumper settings CPU clock speed JP6 25 MHz 1 2 33 MHz 1 2 3 4 5 6 40 MHz 1 2 3 4 50 MHz 5 6 Default setting depends on installed processor Installing and Removing Options 4 11 ...

Page 75: ...d to remove them to access the jumpers See Removing an Option Card for instructions 3 A jumper s setting is determined by where the jumper is placed on the pins Use the table below to identify the pin settings for 2 3 and 4 pin jumpers To identify the pin numbers look at the system board under the jumper For 6 pin jumpers refer to the 4 pin illustrations and set jumpers accordingly 4 12 Installing...

Page 76: ...n Option Card for instructions 5 Replace the computer s cover as described under Replacing the Cover Installing Memory Modules SIMMs Your computer comes with 4 or 8MB of memory on a SIMM By installing additional SIMMs you can increase the amount of memory in your computer up to 128MB There are four SIMM sockets on the main system board and each can contain one memory module You can install lMB 2MB...

Page 77: ...The following table shows the recommended SIMM configurations Do not install SIMMs in any other configuration SIMM configurations 4 14 Installing and Removing Options ...

Page 78: ...SIMM configurations continued Installing and Removing Options 4 15 ...

Page 79: ...fast page mode SIMMs that operate at an access speed of 70ns or faster Be sure all the SIMMs operate at the same speed Your SIMM sockets may not look exactly like the ones in the illustrations If you re not sure how to install SIMMs contact the EPSON Connection or your Authorized EPSON Servicer and ask for assistance 4 16 Installing and Removing Options ...

Page 80: ...he Internal Components to locate the SIMM sockets in the corner of the main system board 2 Remove any option cards that may be blocking your access to the SIMM sockets See Removing an Option Card for instructions 3 Position the SIMM at an angle over the empty socket with the SIMM components facing the front of the computer Installing and Removing Options 4 17 ...

Page 81: ...M socket If it does not go in smoothly do not force it pull it all the way out and try again 5 Replace any option cards you removed See Installing an Option Card for instructions 6 Replace the computer s cover as described under Replacing the Cover Then see Post installation Procedures for instructions on configuring your computer with your new memory size 4 18 Installing and Removing Options ...

Page 82: ...corner of the main system board 2 Remove any option cards that may be blocking your access to the SIMM sockets See Removing an Option Card for instructions 3 Use your fingers or a small screwdriver to carefully pull away the tabs that secure the SIMM at each end as shown below The SIMM falls to the side remove it from the socket 4 Follow the same procedure to remove any other SIMMs Installing and ...

Page 83: ...has five slots the three large slots are ISA compatible and two smaller slots are PCI compatible Note The two PCI slots are identified as PCI1 and PCI2 on the option slot connector card The computer s SETUP program refers to the slot number as it configures PCI cards so note the slot you use for each card you install The slot nearest the system board accommodates only a half length card On the sli...

Page 84: ...t no components are touching or obstructing other cards or cables When you unpack the option card do not touch the components on the circuit board or the gold edged connectors Place the card gently on top of its original packing material with the component side facing up Keep the packing materials in case you remove it later Adjust any switches or jumpers on the card if necessary before you instal...

Page 85: ... three slot side 1 Remove the retaining screw securing the option slot cover to the computer as shown below Keep the screw to secure the option card to the computer 2 Slide out the slot cover and set it aside Store it in a safe place in case you remove the option card later 3 Hold the card along the top corners and guide it into the slot as shown below If you are installing a full length card inse...

Page 86: ...rew Installing a Card in the Slimline Computer 2 slot Side The option card connector board in the slimline computer has two slots on one side and three slots on the other side Follow these steps to install an option card on the two slot side 1 Remove the retaining screw securing the slot cover bracket Remove the bracket by lifting it straight up and out of the small metal holder at the bottom 2 Re...

Page 87: ...do not force it pull the card all the way out and try again 4 Replace the slot cover bracket by inserting it into the small metal holder below the option slots then replace its retaining screw 5 Replace the computer s cover as described under Replacing the Cover Then see Post installation Procedures for instructions on configuring your computer with your new option card 4 24 Installing and Removin...

Page 88: ...e instructions for installing an ISA card 1 Remove the retaining screw securing the option slot cover to the computer as shown below Keep the screw to secure the option card to the computer 2 Slide out the slot cover for the slot you are going to use and set it aside Store it in a safe place in case you remove the option card later Installing and Removing Options 4 25 ...

Page 89: ...e card in firmly but carefully You should feel the card fit into place If it does not go in smoothly do not force it pull the card all the way out and try again 4 Secure the end of the card to the computer with the retaining screw 5 Replace the computer s cover as described under Replacing the Cover Then see Post installation Procedures for instructions on configuring your computer with your new o...

Page 90: ...ver bracket Then pull the card straight out of the slot 3 If you are not installing another option card replace the option slot cover the slot cover bracket if necessary and retaining screw 4 Replace the computer s cover as described under Replacing the Cover Then see Post installation Procedures for instructions on configuring your computer without your option card Adding Video Memory Your comput...

Page 91: ...em board shown under Locating the Internal Components 2 If there is an option card in your way remove it See Removing an Option Card for instructions caution To avoid generating static electricity and damaging the memory chips ground yourself by touching the metal surface on the inside of the computer s back panel Then remain as stationary as possible while you install them 3 Position the chip ove...

Page 92: ...he Cover Then see Post installation Procedures for instructions on configuring your computer with the increased video memory Installing External Cache You can install 128KB 256KB or 512KB of external cache with 32K x 8 64K x 8 or 128K x 8 15ns or 20ns SRAM DIP chips and one 32K x 8 15ns or 20ns tag chip Your computer may already have cache installed You must install cache in one of the configurati...

Page 93: ...er and ask for assistance Follow these steps to install the external cache if you have a tower computer start with step 2 1 If you have a slimline computer you need to remove the drive mounting bracket to access the cache memory sockets See Removing the Drive Mounting Bracket in Chapter 5 for instructions 2 Locate the external cache memory sockets as shown under Locating System Board Components Ca...

Page 94: ...he small notch on the end of the chip with the corresponding notch on the socket 5 Gently press the chip halfway into the socket to make sure it is correctly aligned If the chip goes in at an angle remove it and try again 6 When the chip is properly positioned push down firmly on both ends of the chip to make sure it is well seated 7 Repeat steps 4 through 6 for each of the remaining chips 8 Now i...

Page 95: ...e powerful one to improve system performance see Appendix A for a list of compatible processors If you re not sure how to install a processor contact the EPSON Connection or your Authorized EPSON Servicer and ask for assistance Follow these steps to replace a processor 1 Use the illustration under Locating the Internal Components to locate the processor on the system board The processor is install...

Page 96: ...n 4 Gently pull the processor straight up and set it aside Store the chip in the packaging included with your new processor in case you need to reinstall it later 5 Remove the replacement processor from its package and inspect the pins If they are bent do not install the processor chip Contact your vendor for a new one 6 Position the processor over the socket aligning the notched edge with the ext...

Page 97: ...P6 to match the processor clock speed If you installed a processor with a different voltage check the table under Processor Upgrades in Appendix A you need to change the settings of jumper JPl on the voltage regulator See the tables under Changing the Jumper Settings for information on all processor jumper settings 10 If you are upgrading to a DX DX2 DX4 or Pentium OverDrive processor you must als...

Page 98: ...g Windows 95 you need to turn on the Reset Configuration Data option See Starting the SETUP Program and Using the Advanced System Setup 0ptions in Chapter 2 for instructions Additionally you may need to add some commands to your configuration files See your operating system documentation and the manual that came with your optional equipment Installing and Removing Options 4 35 ...

Page 99: ...ss storage devices N o t e This chapter describes installing and removing drives in the slim line computer if you have a tower computer see Chapter 6 Although your drive may look different from the ones illustrated here you should be able to install it the same way Follow the appropriate instructions in this chapter to do the following Remove the diskette drive and mounting bracket Install a hard ...

Page 100: ...er 4 Then remove any option cards that may be in your way Once you have installed the drive replace any option cards you removed See Installing an Option Card in Chapter 4 for instructions Some of the steps in this chapter may not apply for the drive you are installing See the documentation that came with your drive for more information Removing the Drive Mounting Bracket Your computer has a 3 5 i...

Page 101: ...ables from the diskette drive as shown below Grasp the connectors and pull them straight out so you do not bend the pins do not pull on the cables 2 Remove the two cables from the hard disk drive Installing and Removing Slimline Drives 5 3 ...

Page 102: ...ket You can install a new hard disk drive below the diskette drive in the mounting bracket once you have removed the bracket and drive from the computer In order to fit in this space your hard disk drive must be 1 inch high by 3 5 inches wide If you have a larger hard disk drive you can install it in one of the other drive bays See Installing a Drive in an External Drive Bay 5 4 Installing and Rem...

Page 103: ...our operating system and the other as the slave A table in the Information for Qualified Hard Disk Drives section of Appendix A lists the master and slave jumper settings for some high capacity IDE hard disk drives If your drive is not listed or you need more information see the documentation that came with your drive or contact the manufacturer If you are installing another type of IDE device suc...

Page 104: ... 1 indicated by a 1 or 2 printed on the board You need to know the location of pin 1 when you connect the hard drive cable Follow these steps to install a hard disk drive in the mounting bracket 1 With the drive components facing down slide the drive into the bracket until the front of the drive is nearly flush with the edge of the bracket 5 6 Installing and Removing Slimline Drives ...

Page 105: ...the location of the holes Replacing the Bracket in the Computer Follow these steps to replace the bracket in your computer 1 Lower the bracket into the mounting area and slide it forward inserting the front of the diskette drive through the drive slot in the front panel of the computer Installing and Removing Slimline Drives 5 7 ...

Page 106: ...ved previously Connecting the Drive Cables After you replace the bracket you need to connect the cables for both the hard disk drive and the diskette drive This section includes steps for the following procedures Connecting the hard disk drive cables Reconnecting the cables to the diskette drive 5 8 Installing and Removing Slimline Drives ...

Page 107: ...IDE device connectors on the other end A red wire runs down one side of the cable See Locating System Board Components in Chapter 4 to find the primary and secondary IDE interfaces on the system board Use the primary IDE interface for your boot drive and your second hard disk drive use the secondary IDE interface to connect IDE CD ROM drives other IDE devices or your third and fourth drives You ca...

Page 108: ...f you do not see it on the connector casing and you did not locate it before you replaced the drive bracket you may have to remove the drive and turn it over to check the circuit board 4 Position the connector on the cable so that the red wire aligns with pin 1 on the drive 5 10 Installing and Removing Slimline Drives ...

Page 109: ... connector 6 Locate one of the power supply cables that lead from the power supply They have multi colored wires and a plastic connector on the end 7 Position the power supply cable connector so that its notched corners line up with the notched corners of the power supply connector on the hard disk drive 8 Make sure the holes fit over all the pins and then push in the connector installing and Remo...

Page 110: ... supply cable with the small connector Position the power supply cable connector so that the holes fit over all the pins and the red wire aligns with pin 1 on the drive s connector Then push in the connector If you have finished installing or removing drives replace the computer s cover as described under Replacing the Cover in Chapter 4 Then see Using the Fixed Disk getup Option in Chapter 2 for ...

Page 111: ...ded a Recovery CD ROM it contains an image of your hard drive as it was configured at the factory You can use this CD ROM to restore the original files that came on the hard drive you cannot restore any data files you have created Follow these steps to remove a hard disk drive from the bracket 1 Disconnect the cables from the back of the hard disk drive and diskette drive in the bracket Grasp the ...

Page 112: ...e the bracket following the instructions under Replacing the Bracket in the Computer 6 If you have finished installing or removing drives replace the computer s cover as described under Replacing the Cover in Chapter 4 Then see Using the Fixed Disk Setup 0ption in Chapter 2 for instructions on defining your new drive configuration 5 14 Installing and Removing Slimline Drives ...

Page 113: ...e with your drive or contact the manufacturer Note You must connect IDE CD ROM drives or other devices to the secondary IDE interface Use the primary interface only for IDE hard disk drives You cannot connect a CD ROM drive and hard disk drive to the same interface Before you can install a drive in one of the external bays you must remove the mounting bracket containing the diskette drive and poss...

Page 114: ...h mounting frames to a drive 1 Locate the two mounting frames and four screws that came with the drive 2 As shown below place a mounting frame on one side of the drive and align it so that the oval holes in the frame are positioned over the holes in the drive Then secure the mounting frame to the drive with the two screws 3 Repeat step 2 to attach a mounting frame to the other side of the drive 5 ...

Page 115: ...rive bay slot Move the screwdriver up and down until the plate loosens then grasp the plate with your hands and pull it out of the back of the drive bay Discard the plate you do not need to reinstall it 2 Remove the plastic faceplate from the bay by pushing it out from the inside of the computer Keep the faceplate in a safe place in case you remove a drive later or if you install a hard disk drive...

Page 116: ...the front of the computer 4 Align the slots at the side of the drive bay with the mounting holes in the drive or mounting frames Then secure both sides of the drive to the bay using the retaining screws that came with the drive 5 18 Installing and Removing Slimline Drives ...

Page 117: ...rive to the secondary IDE interface do not use same cable for a hard disk drive and a CD ROM drive Follow these steps to connect the drive and power cables 1 Locate the connector at the end of the ribbon cable 2 Locate pin 1 on the drive connector next to the power Connector 3 Position the connector on the cable so that the red wire aligns with pin 1 on the drive Installing and Removing Slimline D...

Page 118: ...h in the connector 5 Locate one of the power supply cables that lead from the power supply They have multi colored wires and a plastic connector on the end 6 Align the notched corners of the power supply cable connector with the notched corners of the drive s power connector such as the one shown below Make sure the holes fit over all the pins and then push in the connector 5 20 Installing and Rem...

Page 119: ...in Chapter 4 8 Position the audio cable connector so that the tab faces up and aligns with the notch in the CD ROM drive s audio connector Then push in the connector 9 If you installed a hard disk drive in one of the external bays replace the faceplate Insert one side of the plate then gently press on the other side until it snaps into place 10 Replace the internal mounting bracket and the drives ...

Page 120: ...ity in your operating system Refer to the online help files or software documentation for instructions If your system included a Recovery CD ROM it contains an image of your hard drive as it was configured at the factory You can use this CD ROM to restore the original files that came on the hard drive you cannot restore any data files you have created To remove a drive from an external drive bay f...

Page 121: ...DE device connected to the interface the device used you may want to disconnect the device cable from the main system board and remove it from the computer 7 Replace the drive mounting bracket See Replacing the Bracket in the Computer for instructions 8 If you have finished installing or removing drives replace the computer s cover as described under Replacing the Cover in Chapter 4 Then see Using...

Page 122: ...ves or other mass storage devices Note This chapter describes installing and removing drives in the tower computer if you have a slimline computer see Chapter 5 Although your drive may look different from the ones illustrated here you should be able to install it the same way Follow the appropriate instructions in this chapter to do the following Set the IDE device jumpers Install a drive in the f...

Page 123: ...PCMCIA full height drive and two card reader 3 5 inch half height drives One front Hard disk drive only One 3 5 inch half height or internal bay third height drive Two rear internal Hard disk drive only Two 3 5 inch half height or bays third height drives or one 3 5 inch full height drive To install or remove a drive first remove the computer s cover as described under Removing the Cover in Chapte...

Page 124: ...able check the documentation that came with it or call the manufacturer for the jumper settings Note You may also want to look at the information that came with your drive and make a note of the drive parameters such as cylinders heads etc in case the auto sensing feature in SETUP cannot detect these parameters when you configure the drive If you are installing another type of IDE device such as a...

Page 125: ...e connector containing pin 1 indicated by a 1 or 2 printed on the connector or the board You need to know the location of pin 1 when you connect the hard drive cable Installing a Drive in the Front internal Drive Bay You can install a half height 35 inch drive in the front internal drive bays 6 4 Installing and Removing Tower Drives ...

Page 126: ...its circuit board is on the bottom 2 Slide the drive into the front internal drive bay as shown below Align the holes in both sides of the drive with the slots in the drive bay Then secure the drive to the bay with the four screws that came with it You are now ready to connect the cables to the drive using the instructions in the next section Installing and Removing Tower Drives 6 5 ...

Page 127: ...s in Chapter 4 to find the primary and secondary IDE interfaces on the system board Use the primary IDE interface for your boot drive and your second hard disk drive use the secondary IDE interface to connect IDE CD ROM drives other IDE devices or your third and fourth drives You cannot connect a CD ROM drive and hard disk drive to the same interface Identify the IDE device connector you will use ...

Page 128: ...connector on the end Align the notched comers of the power supply connector and the drive s power connector then push in the connector as shown above Note Your system includes five power supply cables three with full size connectors and two with smaller connectors If you need more than these five connectors you can purchase Y adapters for power supply cables at most computer accessory stores A Y a...

Page 129: ...ement Caution Before you remove a hard disk drive make sure you have backup copies of all your files and programs You can use backup software or the backup utility in your operating system Refer to the online help files or software documentation for instructions If your system included a Recovery CD ROM it contains an image of your hard drive as it was configured at the factory You can use this CD...

Page 130: ...Follow these steps to remove a drive from the front internal drive bay 1 Remove the drive and power cables from the back of the drive Installing and Removing Tower Drives 6 9 ...

Page 131: ...evice used you may want to disconnect the device cable from the interface on the main system board and remove it from the computer 5 If you have finished installing or removing drives replace the computer s cover as described under Replacing the Cover in Chapter 4 Then see Using the Fixed Disk Setup 0ption in Chapter 2 for instructions on defining your new drive configuration 6 10 Installing and R...

Page 132: ... down until the plate loosens then grasp the plate with your hands and pull it out of the back of the drive bay Discard the plate you do not need to reinstall it 2 Remove the plastic faceplate from the drive bay by pushing it out from the inside of the computer Keep the faceplate in a safe place in case you remove a drive later or you are installing a hard disk drive 3 Position the drive so the co...

Page 133: ...nnectors on the diskette drive ribbon cable If your drive has a connector containing pins a header connector be sure to align pin 1 of the drive connector with the side of the cable containing the red wire If your drive has a card edge connector with gold contacts on each side of a flat plastic connector align the key way in the cable connector with the gap in the drive connector If you are instal...

Page 134: ...rive s power connector then push in the cable connector Note Your system includes five power supply cables three with full size connectors and two with smaller connectors If you need more than these five connectors you can purchase Y adapters for power supply cables at most computer accessory stores A Y adapter allows you to use one connector for two devices Installing and Removing Tower Drives 6 ...

Page 135: ... tab faces up and aligns with the notch in the CD ROM drive s audio connector Then push in the connector 9 If you installed a hard disk drive replace the plastic faceplate for the bay you used Insert one side of the plate then gently press on the other side until it snaps into place 10 If you have finished installing or removing drives replace the computer s cover as described under Replacing the ...

Page 136: ... steps to remove a drive from an externally accessible drive bay 1 Disconnect the drive and power cables from the back of the drive you will remove Also remove the audio cable if you are removing a CD ROM drive Installing and Removing Tower Drives 6 15 ...

Page 137: ...he drive out through the front of the bay 3 If you are not installing an externally accessible drive in the open drive bay you need to install a faceplate for that bay Push the faceplate into the open bay until the tabs on the plate click into place 6 16 Installing and Removing Tower Drives ...

Page 138: ... in Chapter 2 for instructions on defining your new drive configuration Installing a Drive in the Rear Internal Bracket Your computer has a hard disk drive installed in the rear internal drive bracket Follow these steps to install a second drive in this bracket 1 Remove the drive and power cables from the back of any drive already installed in the rear internal drive bracket 2 Remove the four scre...

Page 139: ...ve and power connectors face the end of the bracket shown below Then slide the drive into the appropriate bay in the bracket and secure it with the four screws that came with the drive 5 Place the bracket as shown below and secure it to the back panel with the four screws you removed earlier 6 18 Installing and Removing Tower Drives ...

Page 140: ...r so the red wire aligns with pin 1 on the drive Make sure the holes in the connector fit over all the pins then push in the connector 8 Locate a power supply cable for each drive installed in the rear internal bracket These cables lead from the power supply and have multi colored wires with a plastic connector on the end Align the notched corners of the power supply connector with the drive s pow...

Page 141: ...ons on defining your new drive configuration Removing a Drive From the Rear Internal Bracket You may need to remove a hard disk drive for service or replacement Caution Before you remove a hard disk drive make sure you have backup copies of all your files and programs You can use backup software or the backup utility in your operating system Refer to the online help files or software documentation...

Page 142: ...er cable from the back of each drive in the rear internal bracket 2 If you are removing the only IDE drive connected to the interface you may want to disconnect the device cable from the interface on the main system board and remove it from the computer Installing and Removing Tower Drives 6 21 ...

Page 143: ... the rear internal drive bracket to the computer s back panel and slide it out of the computer 4 Remove the four screws securing the drive to the bracket and slide the drive out of the bracket 6 22 Installing and Removing Tower Drives ...

Page 144: ... under Installing a Drive in the Rear Internal Bracket to reconnect the drive and power cables to the drive 7 If you have finished installing or removing drives replace the computer s cover as described under Replacing the Cover in Chapter 4 Then see Using the Fixed Disk Setup 0ption in Chapter 2 for instructions on defining your new drive configuration Installing and Removing Tower Drives 6 23 ...

Page 145: ...n each category a more specific problem is described with possible solutions Tip If you have this manual online only you may want to print out this chapter and keep it in a safe place in case you have problems with your computer The following issues are included Identifying your system s configuration Computer will not start Computer does not respond Keyboard problems M o u s e p r o b l e m s Mon...

Page 146: ...e serial number and A code or model number of your computer its system BIOS version number its configuration including the type of disk drives monitor and option cards and the names and version numbers of any software programs you are using Use these guidelines to locate information about your system Record the information on your User s Digest so you ll have it available if your system is not wor...

Page 147: ...e versions In Windows applications select About from the Help menu As your software application starts it usually displays a version number on the banner screen Also you can check your software manual CONFIG SYS At the MS DOS prompt type TYPE C C O N F I G SYS and press Enter to see a listing of your CONFIG SYS file which contains system configuration commands AUTOEXEC BAT At the MS DOS prompt typ...

Page 148: ...ttings in Chapter 4 The computer does not start and the power light is not lif Make sure the power cord is securely connected to both the AC inlet on the back panel and an electrical outlet The power cord is securely connected but the computer still does not start Check the electrical outlet for power Plug a lamp into the outlet and turn it on to see if it works You installed or removed system com...

Page 149: ...s Check the power limits listed under Option Slot Power Limits in Appendix A The Computer Does Not Respond The computer locks up Wait a few moments if your computer does not respond after a reasonable length of time press Ctrl Alt Del and follow the instructions on the screen If that doesn t work press the RESET button Note If you press Ctrl Alt Del or RESET you will lose any data you did not save...

Page 150: ...er Make sure the keyboard is securely connected to the keyboard port and not the mouse port Although these ports look alike they cannot be used interchangeably The cursor keys on the numeric keypad do not work properly If the Num Lock light in the upper right corner of the keyboard is lit press Num Lock to turn off the function Mouse Problems Your mouse isn t working properly Make sure the mouse c...

Page 151: ...not see anything on the screen make sure the monitor is securely connected to the computer If you installed a display adapter card make sure your monitor type matches the card type Make sure you disabled the built in VGA controller by changing the setting of jumper JP50 see Changing the Jumper Settings in Chapter 4 for instructions Also be sure you set the correct display type for the Video System...

Page 152: ...erformance your system has been set to run Windows with the High Color palette 64 thousand colors Some application programs you may install work better with the 256 color palette If you want to change your color palette you can use the Display utility Windows 95 or the WinMode utility Windows 3 1 in the Control Panel See your Windows documentation or online help for more information about changing...

Page 153: ...s security option in SETUP enabled If you entered a User level password when you started the system but this option is set to a Supervisor level you see an error when you access the drive See Using the virus protection features in Chapter 2 for more information You may have a defective diskette Try copying the files from the bad diskette to a new diskette Something is wrong with the data in the fi...

Page 154: ...talled the drive correctly and check all cable connections Also check the jumper settings on your drive If this is your only hard disk drive make sure it is connected to the primary IDE interface on the system board If you have a CD ROM drive make sure it is not connected to the same interface as the hard disk drive If you are using MS DOS and Windows 3 1 make sure the PCI IDE driver is installed ...

Page 155: ...e are set correctly See the documentation that came with the drive for more information You are unable to store data on the hard disk drive Make sure your hard disk drive has space available for storing data Also if the hard disk drive has been in a power saving mode make sure the drive has had time to achieve its full operating speed before you try to write data to it You have been using your har...

Page 156: ...wer computer Check that the cables are securely connected Make sure the ribbon cable is connected so that the red wire on the ribbon cable is connected to pin 1 on the drive Also verify that the ribbon cable is attached to the secondary PCI IDE interface and that the drivers are installed correctly See Installing the PCI IDE Drivers in Chapter 2 Check that the master slave jumpers on the drive are...

Page 157: ...s If you installed PCI IDE drivers for another operating system such as UNIX make sure you followed the instructions in the README file for the drivers See Installing the PCI IDE Drivers in Chapter 2 for instructions The application program does not start Check that you are following the correct procedure for starting the program and that it is installed correctly If you need help contact your sof...

Page 158: ...again Some software like OS 2 UNIX or NetWare needs at least 8MB to 16MB of RAM to work correctly Check your software documentation for the minimum memory requirements If necessary add more memory as described under Installing Memory Modules SIMMs in Chapter 4 Printer or Scanner Problem The printer or scanner does not work at all Check that the printer or scanner has power and is properly connecte...

Page 159: ...tion Card Problems A newly installed option card is not working correctly Make sure the option card is installed correctly and is well seated in its slot Run SETUP to update your configuration after you install the card If you are using Windows 95 turn on the Reset Configuration Data option See Starting the SETUP program and Using the Advanced System Setup 0ptions in Chapter 2 for instructions Per...

Page 160: ...cable to securely connect the device to the card Memory Module Problem The memory count displayed by power on diagnostics or the SETUP program is incorrect You may have installed the SIMMs incorrectly They may be the wrong type or speed or they may not be inserted all the way or in the correct sockets See Installing Memory Modules SIMMs in Chapter 4 for more information If you have installed a gol...

Page 161: ...ill work with your device you can install it and change the jumper settings on the system board to disable the built in controller You can then continue to use your system until it is convenient for you to have it serviced External Cache Problems The amount of external cache displayed by the power on diagnostics program is incorrect You may have installed the external cache chips incorrectly They ...

Page 162: ...Jumper Settings or Installing External Cache in Chapter 4 for more information about these procedures see Configuring cache memory in Chapter 2 for instructions on setting the cache options in SETUP 7 18 Troubleshooting ...

Page 163: ...er specifications Video resolutions and colors Processor upgrades Drive option information DMA assignments Hardware interrupts System memory map System I O address map Connector pin assignments Tested operating environments Options available from EPSON Specifications A 1 ...

Page 164: ...the speed of the processor and slow is 8 MHz from the MS DOS prompt speed selectable by pressing Ctrl Alt slow or Ctrl Alt fast Memory ROM 4 or 8MB RAM standard on a SIMM expandable to 128MB using 1 2 4 8 16 and 32MB SIMMs SIMMs must be tin plated 72 pin 32 bit fast page mode type with access speed of 70ns or faster 128KB Phoenix system BIOS video BIOS and SETUP code located in Flash ROM on main s...

Page 165: ...ntegrated Lithium battery Controllers PCI Chipset Provides PCI caching memory and control for the PCI bus and the two channel PCI IDE interface integrated PCI bridge translates CPU bus cycles to PCI bus cycles and CPU to PC1 memory write cycles to PCI burst cycles Video Diskette Cirrus Logic GD5430 high performance GUI accelerator controller supports resolutions up to 1024 x 768 in 256 colors with...

Page 166: ...ilt into system board 15 pin D shell connector One standard multimode parallel interface built into main system board supports S bit unidirectional 16 bit bidirectional and ECP Extended Capability Port modes 25 pin D shell connector operation controllable by SETUP program and jumpers Two high speed RS 232C programmable asynchronous interfaces built into main system board 16550 compatible 9 pin D s...

Page 167: ... wide one inch high drive Rear internal mounts Two 3 5 inch wide one inch high drives or one 3 5 inch wide full height drive Externally accessible mounts Two 3 5 inch wide one inch high drives and two 5 25 inch wide half height drives Diskette drive 3 5 inch diskette drive 720KB or 1 44MB types storage capacity 5 25 inch diskette drive 360KB or 1 2MB storage capacity or combination 3 5 inch 5 25 i...

Page 168: ...ion keys Mouse Detachable two button PS 2 compatible SETUP Program Stored in ROM accessible by pressing Del during boot System security User and Supervisor level passwords available for system boot or diskette access Virus protection Write protection feature for the hard disk drive boot sector Power Supply Type 200 Watt UL TUV CSA listed fan cooled Input ranges 100 120 VAC or 200 240 VAC switch se...

Page 169: ...r Width 16 8 inches 427 mm 7 125 inches 181 mm Depth 15 8 inches 401 mm 16 25 inches 413 mm Height 4 4 inches 112 mm 13 25 inches 337 mm Weight 18 2 lb 8 3 kg with one diskette drive without keyboard 20 6 lb 9 3 kg with one diskette drive without keyboard Environmental Requirements Condition Operating range Temperature Humidity non condensing 20 to 90 Altitude 41 to 90 F 5 to 32 C 330 to 9 900 ft ...

Page 170: ...56 32K 64K 32K 64K 256 32K 64K 16 256 N o n i n t e r l a c e d a n d i n t e r l a c e d I n t e r l a c e d Refresh rates Hz 60 72 75 60 72 75 60 60 72 75 60 72 75 60 72 75 43 5 60 70 75 43 5 60 70 75 43 5 43 5 43 5 60 Remarks 8 bits pixel 16 bits pixel 24 bits pixel 8 bits pixel 16 bits pixel 16 bits pixel 8 bits pixel 16 bits pixel 16 bits pixel 4 bit planes 8 bits pixel A 8 Specifications ...

Page 171: ...ge AMD DX4 100 3 45 Intel DX4 100 3 45 AMD DX2 66 3 45 Intel DX4 75 3 3 AMD DX2 80 3 45 Intel DX2 66 5 0 Cyrix DM2 80 4 0 Intel DX SX 5 0 Cyrix DX2 66 3 45 3 6 Intel Pentium OverDrive 5 0 Cyrix DX2 50 3 3 5 0 UMC U5S Super 5 0 Cyrix DX4 3 45 UMC U5DS SUPER 5 0 When you replace the processor you need to check the settings of a number of jumpers See Changing the Jumper Settings in Chapter 4 for a co...

Page 172: ...Information for Qualified Hard Disk Drives The following table lists parameters for hard disk drives qualified for use in your computer Hard disk drive parameters A 10 Specifications ...

Page 173: ...D jumpered No jumpers I Conner CFS270A C D jumpered C D jumpered No jumpers I Western Digital AC2540 No jumpers 5 6 jumpered 3 4 jumpered Western Digital AC2420 No Jumpers 5 6 jumpered 3 4 jumpered Western Digital AC2340 No jumpers 5 6 jumpered 3 4 jumpered Western Digital AC2250 No jumpers 5 6 jumpered 3 4 jumpered DMA Assignments Level Assigned device D M A 0 Reserved DMA1 Available D M A 2 Disk...

Page 174: ...Reserved IRQ12 PS 2 mouse IRQ13 IRQ14 IRQ15 Math coprocessor Primary IDE controller Secondary IDE controller System Memory Map Address range FE0000h FFFFFFh 100000h FDFFFFh 0E0000h 0FFFFFh 0C8000h 0DFFFFh 0C0000h 0C7FFFh 0A0000h 0BFFFFh 000000h 09FFFFh Function 128KB duplication of ROM BIOS stored at 0E0000h 0FFFFFh System extended memory 128MB maximum 128KB ROM BIOS Adapter ROM BIOS Video ROM BIO...

Page 175: ...F1 Reset math coprocessor OF8 OFF Math coprocessor 1F0 1F8 Primary hard disk interface 1E0 1E7 Secondary hard disk interface 200 207 Game I O 278 27F Parallel printer port 2 2B0 2DF Alternate enhanced graphics adapter 2E1 GPIB adapter 0 2E2 2E3 Data acquisition adapter 0 2F8 2FF Serial port 2 300 31F Prototype card 360 363 Available 368 36B Available 378 37F Parallel printer port 1 380 38F Availab...

Page 176: ...Available C2E1 Available E2E1 Available Connector Pin Assignments Parallel port connector pin assignments J6 Pin 1 2 3 4 Signal Signal ground Signal ground Signal ground Signal ground Signal ground Signal ground Signal ground 5 6 7 8 9 Signal Strobe Data 0 Data 1 Data 2 Data 3 Data 4 Data 5 Data 6 Data 7 Pin 10 11 12 13 14 15 16 17 18 Signal A C K Busy PE Select A F D Error Init Selectin Signal gr...

Page 177: ...ested for campatibility with your system Microsoft MS DOS 3 3 and later Novell DOS Novell NetWare 3 12 and 4 1 Novell Personal NetWare IBM OS 2 including version 3 0 Warp SCO UNIX SCO Open Desktop Microsoft Windows 3 1 and later Microsoft Windows 95 Microsoft Windows for WorkGroups Microsoft Windows NTT M including version 3 5 Certified as workstation tested as file server Your system has also rec...

Page 178: ...ns Available From EPSON Many options for enhancing and supplementing this product are available from EPSON Call your nearest marketing location for more information about specific options A 16 Specifications ...

Page 179: ...check its components and then load the operating system into memory Cache A high speed memory buffer that stores frequently used data where your processor can access it faster Your computer includes 8KB of internal cache built into the processor and may include external cache installed on the main system board The external cache can be expanded to 512KB by installing additional cache SRAM chips CM...

Page 180: ...k of stored data and controls input and output operations See also Processor Device A piece of computer equipment that performs a specific task such as a disk drive a monitor a printer or a scanner Also called a peripheral Device driver A file containing instructions that allow your computer to recognize and communicate with a device The device may be a printer monitor or other type of device DIF ...

Page 181: ...nce the performance of your computer Extended memory Memory above 1MB that is accessed by 386 486 and 586 processors when they are operating in protected or virtual mode Flash ROM Non volatile read write RAM Flash ROM can be erased and reprogrammed using the normal voltages inside your computer This capability allows the computer and its peripherals a means of storing data without the need for a c...

Page 182: ...ate of the image on the screen Interrupt A signal that a device uses when the device is ready to accept or send information I O base address The location within the input output space of your computer that a computer device such as a printer or modem uses to communicate with software IRQ Interrupt Request Hardware channel over which devices can send interrupts Typically each device connected to th...

Page 183: ... and speed Math coprocessor A device that enables the computer to process mathematical calculations faster by using floating point numbers instead of whole numbers for calculations Memory module A small circuit board commonly called a SIMM single in line memory module that contains surface mounted memory chips You can add memory modules to the main system board to expand your computer s memory Mod...

Page 184: ...ows high speed data transfer and was designed for the current generation of processors but its circuitry design is not tied to the requirements of a specific processor or family PCMCIA card Personal Computer Memory Card International Association card A credit card sized device that can be used for data storage memory expansion or other purposes PCMCIA cards are often used in notebook computers Por...

Page 185: ...h a monitor can redraw a screen image The faster the refresh rate the less the screen will flicker Reset To restart a computer without turning it off You can reset your computer by pressing Ctrl Alt Del Resetting erases all data stored in RAM and reloads the computer s operating system ROM Read Only Memory Memory that can only be read and cannot be modified ROM retains its contents even when you t...

Page 186: ... the system to regulate its power usage according to system activity levels SRAM Static Random Access Memory A type of fast memory used in caches SVGA Super VGA Video Graphics Array In addition to supporting standard VGA modes your computer s built in SVGA controller supports resolutions up to 1280 x 1024 in 256 colors with 2MB of video memory and a compatible monitor True Color A VGA feature that...

Page 187: ...ics Write protect To protect the data on a diskette from being changed by setting the write protect switch on a 3 5 inch diskette or by placing a write protect tab over the notch on a 5 25 inch diskette You cannot change data on a write protected diskette ZIF socket Zero Insertion Force The type of socket on your computer s system board that holds the processor With this type of socket it s easy t...

Page 188: ... 4 16 Battery 2 1 A 3 BIOS 2 1 7 3 A 2 system Intro 3 upgrades Intro 3 video Intro 3 Boot options 2 12 3 10 7 4 Boot sequence 2 12 Floppy check 2 12 Booting system 1 9 2 2 2 18 7 4 Bracket drive 4 6 7 5 2 5 4 8 5 13 5 15 option slot cover 4 23 slot cover 4 23 Brightness 7 7 Buttons diskette release 3 8 9 power 1 8 10 RESET 1 8 9 3 10 3 12 7 1 C Cable diskette drive 5 3 5 12 13 5 19 20 6 12 hard di...

Page 189: ...7 A 4 VGA port 1 3 5 Contrast 7 7 Controller s diskette drive 4 9 A 3 hard disk drive 4 9 7 11 A 4 problems 7 17 SVGA 2 21 A 3 Coprocessor math A 3 Cover removing 4 2 4 replacing 4 5 CPU see Pentium Ctrl Alt Del 3 10 3 12 7 5 Cursor 2 3 Customer support Intro 4 D DB 9P connector 1 7 Default settings SETUP 2 3 2 18 Depth of computer A 7 Diagnostics power on 1 9 7 3 7 16 DIP chips see Video memory D...

Page 190: ...ro 2 2 16 3 6 7 7 7 8 A 2 A 4 Energy conserving 3 6 Environmental requirements A 7 Environments tested operating A 15 EPSON contacting Intro 4 Ergonomic tips 3 1 5 Errors controller 7 17 diskette drive 7 8 10 hard disk drive 7 11 12 keyboard 7 6 power on diagnostics 1 10 read write 7 12 Expansion buses ISA Intro 3 PCI Intro 3 External cache see Cache memory F Faceplate removing 5 17 replacing 5 23...

Page 191: ...oblems 7 10 12 removing 5 13 5 22 23 SETUP options 2 5 6 slave 2 6 5 15 A 11 standby mode 2 16 17 3 7 7 14 A 2 A 4 suspend mode 3 7 8 timeout options 2 16 17 types 2 6 user defined 2 6 Hardware interrupts Intro 3 A 12 Heat 1 1 Height of computer A 7 Help screen SETUP 2 3 Help EPSON Intro 4 Humidity requirements 1 1 A 7 I O address map A 13 14 expansion slots see Option slots problems 7 17 Icons 1 ...

Page 192: ... Mass storage Intro 2 5 2 6 2 A 5 6 Master hard disk drive 2 6 5 15 A 11 Math coprocessor A 3 Measurements computer A 7 Memory banks 4 8 4 13 4 16 cache see Cache memory clearing 3 10 CMOS RAM 2 18 A 3 configurations 4 14 16 extended A 12 installing 4 13 4 16 18 location 4 6 4 8 map A 12 modules see SIMMs problems 7 16 RAM Intro 1 2 10 A 2 removing 4 19 requirements video A 8 ROM 2 10 2 18 A 2 sha...

Page 193: ...cations A 5 using 4 20 4 23 4 25 Optional equipment A 16 Outlet electrical 1 5 6 1 8 P Parallel port configuring mode 7 15 connecting to 1 6 controller A 4 jumpers 1 6 location 1 3 pin assignments A 14 problems 7 14 Password changing 2 14 deleting 2 14 3 12 entering 2 14 options 2 13 15 3 11 problems 7 9 7 12 prompting 2 13 selecting type 2 13 using 3 11 12 PC1 bus architecture Intro 1 2 expansion...

Page 194: ...9 PS 2 compatible A 4 R RAM Intro 1 2 10 A 2 Random Access Memory see RAM Read write errors 7 12 Real time clock A 3 RESET button 1 8 9 3 10 3 12 Resetting the computer 3 10 11 7 1 Resolutions see Video resolutions Resume system activity 3 8 ROM 2 10 2 18 A 2 RS 232C ports see Serial ports S Safety instructions iii vi 1 1 3 1 5 Scanner 7 14 SCSI cards Intro 3 Security and anti virus options 2 13 1...

Page 195: ...sor speed A 2 Small Computer System Interface see SCSI cards Smoke 1 1 Software see Application programs SOJ flat pack video DRAM chips 4 27 Speaker A 5 Speed light 1 8 9 SRAM chips see Cache memory Standby mode 2 16 17 3 7 7 7 7 14 A 2 A 4 Static electricity 4 28 4 30 Stopping a command or program 3 9 Storage devices Intro 2 5 2 6 2 A 5 6 Supervisor password see Password Suspend mode 3 7 8 SVGA c...

Page 196: ...A 3 connector 1 3 1 5 A 4 controller A 3 DIP chips see Video memory drivers 2 21 jumper settings 4 11 port 1 3 5 A 4 problems 7 7 8 resolutions A 3 A 8 SOJDRAM chips 4 27 standby mode 2 16 3 7 7 7 A 2 time out 2 16 Video memory installing 4 27 29 location 4 6 4 8 requirements A 8 specifications 4 27 A 2 Virus protection options 2 13 15 A 6 Voltage selector switch 1 2 W Weight of computer A 7 Width...

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