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Epson 850N, User Manual

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Epson 850N User Manual Download Page 145

Troubleshooting

7-17

Solving Network Problems

If any computer on the network can’t see the Ethernet card or 
the network, or isn’t able to send print jobs, first check that:

◗

The printer is turned on and the 

 

P

 power light is on.

◗

All the computers (such as the print server), hubs, and 
gateways in the pathway from your computer to the printer 
are turned on and working correctly.

◗

All the cables are connected correctly for 10BASE2 and 
10BASE-T cables and terminated correctly if you are using 
10BASE2 cables.

◗

All the network software and protocols have been set up 
and are working correctly.

If you still have network problems, see the following solutions.

EPSON Net! doesn’t see the Ethernet card.

EPSON Net! does not start.

Possible cause

Solution

The settings in the 
Ethernet card are incorrect.

Initialize the card. See page 6-5 for instructions.

The network is not set up 
correctly.

Make sure the network software settings are correct.

The cables are not 
connected correctly.

Check all the network cable connections and make sure they are 
connected and/or terminated correctly. Check the network with 
EPSON Net! or your network software (i.e., NetWare). 

Wrong settings in the 
printer.

Try to print a status sheet, as described on page 6-3. If you can’t, 
set the network interface mode on the printer’s control panel to 

On

. See page C-7 for instructions.

Possible cause

Solution

You added or deleted 
protocols after installing 
EPSON Net!.

Uninstall EPSON Net! as described on page 7-20. Then reinstall 
EPSON Net! as described in the 

Setup Guide.

The software did not install 
correctly.

Uninstall EPSON Net! as described on page 7-20. Then reinstall 
EPSON Net! as described in the the 

Setup Guide. Make sure you 

check the settings carefully during installation.

basket-7.fm  Page 17  Wednesday, May 13, 1998  3:12 PM

Summary of Contents for 850N

Page 1: ...User s Guide Printed on recycled paper with at least 10 post consumer content basket fm fm Page i Wednesday May 13 1998 11 33 AM ...

Page 2: ...uct or excluding the U S failure to strictly comply with SEIKO EPSON CORPORATION s operating and maintenance instructions SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION EPSON EPSON ESC P and EPSON Stylus...

Page 3: ...tion between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the ...

Page 4: ...iv basket fm fm Page iv Wednesday May 13 1998 11 33 AM ...

Page 5: ...r support extension paper support control panel output tray output tray extensions color print head cleaning button black print head cleaning button power button paper thickness lever load eject button nsidecov fm Page 1 Wednesday May 13 1998 11 32 AM ...

Page 6: ...ps 5 Where To Get Help 6 ENERGY STAR Compliance 7 Year 2000 Ready 7 Important Safety Instructions 8 1 Basic Printing Printing from Windows 1 1 Setting Printer Options from Windows Applications 1 2 Setting Default Printer Options 1 4 Checking Printer Status 1 5 Printing from a Macintosh 1 7 What To Do When the Printer Lights Flash 1 10 basketTOC fm Page v Wednesday May 13 1998 11 34 AM ...

Page 7: ... Paper 2 7 3 Custom Printing Using Predefined Advanced Settings 3 2 Customizing Print Quality and Special Effects 3 4 Customizing Color Settings 3 7 Using ColorSync on the Macintosh 3 9 Selecting Paper Size and Orientation Options 3 11 Selecting Paper Options in Windows 3 11 Selecting Paper Options on a Macintosh 3 15 Selecting Print Layout Options 3 20 Choosing Print Layout Options in Windows 3 2...

Page 8: ...17 Using the Macintosh Status Monitor 4 19 Selecting Configuration Options 4 20 5 Maintenance and Transportation Replacing an Ink Cartridge 5 1 Removing an Empty Ink Cartridge 5 2 Installing the New Cartridge 5 4 Replacing an Outdated Ink Cartridge 5 5 Cleaning the Print Heads 5 6 Using the Head Cleaning Utility 5 6 Using the Control Panel 5 7 Examining the Nozzle Check Pattern 5 8 Aligning the Pr...

Page 9: ...Piping to the Printer 6 9 Sharing a Printer Among Several Workstations 6 12 Configuring for UNIX 6 13 Setting Up the Printer as a Network Device 6 13 Setting Up the Printer as a Remote Printer 6 15 Printing with Standard UNIX Systems 6 16 Printing with Other UNIX Systems 6 17 Using Novell NetWare Modes 6 22 Using Print Server Mode 6 23 Using Remote Printer Mode 6 23 Using Auto Print Server Remote ...

Page 10: ...ut Problems 7 15 Solving Network Problems 7 17 Uninstalling Printer Software 7 20 A Using Floppy Diskettes Using the Disk Creation Utility A 1 Copying Files Manually A 4 Installing EPSON Net A 4 Installing EPSON Net in Windows A 5 Installing EPSON Net on a Macintosh A 5 Installing Status Monitor 2 A 6 Installing the Printer Software Driver in Windows A 8 Installing the Printer Software Driver in M...

Page 11: ...C 3 Ink Cartridges C 5 Mechanical C 6 Electrical C 6 Environmental C 6 Safety Approvals C 6 DOS Support C 7 Control Panel Settings C 7 Control Codes C 8 Character Tables C 9 Ethernet Card C 10 Glossary Index basketTOC fm Page x Wednesday May 13 1998 11 34 AM ...

Page 12: ...tch the colors on your monitor Your printer offers flexible resource sharing you can use it with multiple types of operating systems and network operating systems With an integrated Ethernet card for complete network connectivity setup is fast and easy Windows System Requirements To use your printer and its software with a PC your system should have An IBM compatible PC with at least a 386 25 MHz ...

Page 13: ...stem should have Any Macintosh or Power Macintosh model except the Macintosh Macintosh 512 Performa 410 PowerBook 100 and some early versions of the Macintosh such as the II or Classic System 7 1 or later 7 5 or later recommended At least 16MB of RAM 20MB or more is recommended At least 50MB of free hard disk space for storing images 100MB or more is recommended 13 inch RGB display or better Doubl...

Page 14: ...rTalk Phase I and Phase II communication Windows NT Supports Windows NT 4 x Provides easy configuration of the IP address and other settings with the EPSON Net utility when using TCP IP UNIX Supports most major commands including lpd ftp and ping Requires no setup utility The IP address is assigned by sending the arp and ping commands Operating System 2 Supports IBM OS 2 Warp and Warp Connect with...

Page 15: ... to manage print jobs and check printer status while you re printing Chapter 5 gives instructions for replacing ink cartridges cleaning and aligning the print heads and cleaning and transporting the printer Chapter 6 provides information on the Ethernet card and network configurations not covered in the Setup Guide Chapter 7 provides solutions for any problems you may have Appendix A gives instruc...

Page 16: ...t your manual Warnings must be followed carefully to avoid bodily injury Cautions must be observed to avoid damage to your equipment Notes contain important information about your printer Tips contain additional hints for great printing basket int fm Page 5 Wednesday May 13 1998 11 34 AM ...

Page 17: ...7 Set your communications software to 8 data bits 1 stop bit no parity Modem speed can be up to 28 8 Kbps EPSON Forum on CompuServe Members of CompuServe can type GO EPSON at the menu prompt to reach the Epson America Forum For a free introductory CompuServe membership call 800 848 8199 and ask for representative 529 Automated telephone services Service Access EPSON SoundAdviceSM For pre recorded ...

Page 18: ... ENERGY STAR Partner EPSON has determined that this product meets the ENERGY STAR guidelines for energy efficiency The EPA ENERGY STAR Office Equipment program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy efficient personal computers monitors printers fax machines and copiers in an effort to reduce air pollution caused by power ge...

Page 19: ...t regularly switch on and off Place the printer near a wall outlet where the plug can be easily unplugged Placez l imprimante près d une prise de contacte où la fiche peut être débranchée facilement Do not let the power cord become damaged or frayed If you use an extension cord with the printer make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cor...

Page 20: ...uld result in damage to the print head Once you install an ink cartridge do not open the clamp or remove the cartridge except to replace it with a new one The cartridge may become unusable otherwise Install the ink cartridge immediately after you remove it from its foil package Leaving the cartridge unpacked for a long time before use may result in reduced print quality Do not use an ink cartridge...

Page 21: ... and other options from your application s Print dialog box When you click a button in the Print dialog box you select additional settings using your printer software such as the media type you ve loaded and the resolution you want to use The following sections tell you how to do the following Select printer software settings and print from Windows applications Change the default printer software ...

Page 22: ...er settings dialog box 4 Click the Main tab if necessary and make sure the Mode option is set to Automatic This is the easiest way to get good printing results for all kinds of documents on all types of paper Note You can also set printer options by clicking Print Setup in the File menu then clicking the Printer Setup Properties or Options button However in most applications you ll then have to se...

Page 23: ...rinting page layout and watermark options to make sure they re correct for your print job See page 3 20 for details 10 Click OK when you re finished checking your settings The dialog box closes 11 In the Print dialog box click OK or Print You may need to click a sequence of these buttons on different dialog boxes While your document is printing a dialog box appears showing the printer status and t...

Page 24: ... Options in Windows NT 4 0 1 Click Start point to Settings and select Printers 2 Double click the EPSON Stylus COLOR 850 icon 3 Open the File menu and select Document Defaults You see the printer software dialog box as shown on page 1 2 Setting Default Options in Windows 3 1 1 Double click the Control Panel icon in the Main group 2 Double click the Printers icon 3 Select EPSON Stylus COLOR 850 fro...

Page 25: ...ch ink you have left and can view the Status Monitor 2 Printer Status window See page 4 2 for more information about Status Monitor 2 You can set up the way your printer software sends print jobs and select whether to display the Progress Meter dialog box or not see page 4 10 for instructions Windows NT 4 0 If you installed Status Monitor 2 you see information about how much ink you have left and ...

Page 26: ...set other options See your Windows NT documentation for details Windows 3 1 After you send your print job the EPSON Despooler dialog box appears on your screen This dialog box shows the progress of your print job and the status of your printer If you run out of paper while printing for example the Despooler warns you You can use the buttons to cancel pause or restart your print job Click to pause ...

Page 27: ...s to print from a Macintosh 1 Open your word processor or other Macintosh software application and open a file you want to print 2 Choose Page Setup from the File menu You see the Page Setup dialog box 3 Choose your paper size orientation and other options as described on page 3 15 and click OK Note On the Macintosh printer settings are saved with your document but you can t save them from one app...

Page 28: ...uality Ink Jet Paper Photo Paper Photo Quality Glossy Film Ink Jet Transparencies The type of paper or other media you choose determines the print quality or resolution you can use If you re not sure which setting to select for your media see the table on page 2 1 8 Choose Color or Black ink Click to select your media type Use the Quality Speed slider to select your print resolution Click to selec...

Page 29: ...or details For information on the Print Order options see page 3 19 Then click OK to return to the printer settings dialog box 11 Click Print when you re finished checking your settings If you chose background printing when you set up your printer you can continue working while your document is printing See Using Monitor3 on page 4 17 Note The Quality Speed slider is not available for certain medi...

Page 30: ... load eject button See page 7 14 for more information S When the paper out light comes on your paper ran out or is incorrectly loaded Load paper in the feeder and then press the E load eject button B A When an ink out light flashes your ink supply is low Make sure you have a replacement cartridge B A When an ink out light comes on you need to replace the ink cartridge See Chapter 5 for instruction...

Page 31: ...ed to be careful about choosing the correct Media Type and Paper Size settings in your printer software The table below lists the available EPSON media and the corresponding Media Type setting for each one in your printer software Printing on Special Paper Note Be careful when printing on special paper over the network If anyone else sends a job to the printer your paper may be wasted Or with smal...

Page 32: ...1062 EPSON Photo Quality Ink Jet Cards 4 1 5 8 A6 8 10 S041054 S041122 EPSON 720 dpi Index Cards 4 1 5 8 A6 S041054 EPSON Photo Quality Self Adhesive Sheets A4 S041106 EPSON Photo Quality Glossy Paper Letter A4 S041124 S041126 Photo Paper EPSON Photo Paper 4 6 Letter A4 Panoramic S041134 S041141 S041104 S041145 EPSON Photo Quality Glossy Film Letter A4 4 1 5 8 A6 S041072 S041071 S041107 Photo Qual...

Page 33: ...sheet packed with the media or a plain paper sheet beneath the stack Don t use a support sheet with Photo Quality Glossy Paper You can load up to 20 sheets of glossy paper up to 30 sheets of glossy film or up to 10 transparencies Note When you load paper make sure the printable side is facing up Some special media have a cut corner that you need to position in the upper right of the paper support ...

Page 34: ... media with these sheets before stacking To print on transparencies remove the paper support and reposition it in the slots at the back of the paper support holder Envelopes You can load up to 10 envelopes as shown below Note Use ink jet papers within one year of purchase Use glossy media and transparencies within six months Return unused sheets and envelopes to their original package as soon as p...

Page 35: ...1 sheet of Panoramic paper at a time Make sure you place a support sheet beneath the paper if it is included in the paper package Keep the following in mind when using EPSON Photo Paper Load the paper with the whiter side facing up If you re loading Panoramic Photo Paper pull up the paper support extension as shown on page 2 3 Then load the Panoramic paper and hold up its top edge while you press ...

Page 36: ...ing and Maximum as the Printable Area setting After you print fold the paper back and forth along the perforations and carefully tear the margins off For Letter or A4 size Photo Paper select Letter or A4 as your Paper Size setting For Panoramic Photo Paper choose Panoramic 210 594 mm as the Paper Size setting trim size printed image size 0 67 in 0 24 in 0 12 in 0 24 in 0 12 in You can use 4 6 inch...

Page 37: ...before you load them EPSON Iron On Transfer Paper You can print photos company logos or anything else you want on this paper and then transfer your images to T shirts or other cloth items Load one sheet of transfer paper at a time After you print follow the instructions that came with the paper to iron the image onto the shirt or other item Be sure to select Ink Jet Transparencies as the Media Typ...

Page 38: ...he Macintosh If you re using Windows 95 Windows NT or a Macintosh your printer software s print layout options let you print almost any size image on your printer proof multiple pages on one sheet of paper and add watermarks This chapter includes the following information Using predefined advanced settings Customizing print quality and special effects Customizing color settings Using ColorSync on ...

Page 39: ...pplication software 2 Access the printer settings dialog box as described on page 1 2 Windows or page 1 8 Macintosh You see one of the following dialog boxes 3 Choose Color or Black ink 4 Click Advanced and then Custom Settings You see the list of project types Windows Click Advanced then click here to see a list of project types Macintosh Click Advanced then click here to see a list of project ty...

Page 40: ...e when printing on plain paper or Ink Jet Transparencies For more information see page 3 9 6 Choose the Media Type you want to print on If you re not sure which setting to select see the table on page 2 1 7 In Windows click the Paper and Layout not available on Windows 3 1 tabs to check or change any necessary settings as described on page 3 11 and page 3 15 On a Macintosh check or change any nece...

Page 41: ...ument image or project in your application software 2 Access the printer settings dialog box as described on page 1 2 Windows or page 1 8 Macintosh 3 Click Advanced and then click More Settings You see the More Settings dialog box After you customize your print settings for a special project you can save them as a group Then you can reuse them whenever you print a similar project See page 3 33 for...

Page 42: ...aper Photo Paper or Photo Quality media 5 Choose the Media Type and Ink settings you want to use following the guidelines in Chapters 1 and 2 Macintosh Some of these options are automatically set or disabled by other settings you choose Click here to change your Print Quality resolution Note The Print Quality is selected automatically depending on the current Media Type If you choose a Print Quali...

Page 43: ...For fast bidirectional printing at lower quality Flip Horizontal Prints a mirror image of your document Use for printing with iron on transfer paper so your ironed on printout will read correctly Finest Detail For printing text graphics and line art with very sharp edges Slows print speed and increases your system memory requirements 8 Click OK if you re ready to return to the printer settings dia...

Page 44: ...To achieve the maximum color accuracy you can use Image Color Matching ICM Windows 95 or ColorSync Macintosh Follow these steps to customize your color settings 1 Access the More Settings dialog box as described on page 3 4 The color settings appear on the right side of the dialog box as shown Windows Click to set a Color Adjustment Mode Drag sliders to set values between 25 and 25 Click to set a ...

Page 45: ...of the printer software so you can use a stand alone color management utility 3 If you want to specify individual color correction values use the sliders to increase drag right or decrease drag left the settings listed below If you use one of the options described in step 4 you won t be able to specify individual color correction values Brightness Makes your image lighter or darker Contrast Increa...

Page 46: ...osh Every device you use for producing or viewing colors your monitor scanner and printer employs a different color technology That s why it s difficult to get printed colors to match the colors displayed on your monitor or other device The Macintosh ColorSync system helps you control all your devices so their colors match your printer s as closely as possible ColorSync uses profile information fr...

Page 47: ...ync 7 For Profile choose EPSON Standard This is the ColorSync profile created especially for your printer Don t choose any other printer profile you may have on your system 8 Choose one of the following options for Rendering Intent Perceptual For printing scanned photographs Saturation For printing graphics intensive documents like presentation pages with charts and graphs Colorimetric For matchin...

Page 48: ...not available with Windows 3 1 Selecting Paper Options in Windows Follow these steps to select paper options on the Paper tab 1 Create your document image or project in your application software 2 Access the printer software dialog box as described on page 1 2 Windows or page 1 8 Macintosh 3 Click the Paper tab You see the Paper dialog box Click to select your Paper Size Printer graphic reflects c...

Page 49: ...6 114 162 mm Photo Paper 4 6 in Panoramic 210 594 mm B4 257 364 mm B3 364 514 mm Ledger 11 17 in A3 297 420 mm Super A3 B 329 483 mm A2 420 594 mm US C 17 22 in User Defined See page 3 14 for instructions 5 If you did not or cannot select the number of copies you want to print in your application program s Print dialog box choose the number from 1 to 99 in the Copies box Don t select the number of...

Page 50: ...nted as shown in one of the following printer graphics select the options listed below it 9 To use the maximum printable area of your selected paper size set the Printable Area option to Maximum To center your document on the page select Centered 10 Click a tab for the settings you want to check or change next or click OK to print your document Note The Rotate by 180 setting lets you print the low...

Page 51: ... to the bottom of it using the arrows or scroll bar 3 Click the User Defined option You see one of the following dialog boxes 4 Windows 95 or Windows NT Type a name up to 24 characters for your custom paper size in the Paper Size Name field Then select a Paper Width and Paper Height for the paper To use centimeters instead of inches click the 0 01cm option When you re finished click Save The paper...

Page 52: ...nd click Delete or change Paper Width Paper Height and or Unit settings as necessary Click OK when you re done Windows 3 1 You can change the custom paper size but cannot delete it Click User Defined in the Paper Size list Then on the User Defined Paper Size dialog box change Paper Width and Paper Height settings as necessary Click OK when you re done Selecting Paper Options on a Macintosh The Pap...

Page 53: ... 3 Click the Paper Size pop up list to select the size of paper you loaded in the printer A4 B5 A5 Letter Legal Executive Half Letter Envelope 10 Envelope C6 Envelope DL A6 Index card Index card 5 8in Index card 8 10in EPSON Photo Paper 4 6in Panoramic 210 594mm Click to select your Paper Size Printer graphic reflects changes to Orientation and Printable Area settings Click to select your Orientat...

Page 54: ...llate multiple copies of a multi page document or you want to reverse the order in which pages are printed click OK Then see page 3 19 for instructions If you ve finished selecting page size and orientation options click OK to close the Page Setup dialog box Then select Print from the File menu to select any other printer settings you may need and print your document Note The Rotate by 180 setting...

Page 55: ...box 3 Click the New button Width and Height fields and Inches and cm radio buttons appear on the screen 4 Type the width and length of your custom paper in the Width and Height fields If you need to change from inches to centimeters click the correct radio button 5 Type a name for your custom paper size in the New Paper Size field then click OK The name is added to the Paper Size list and selected...

Page 56: ...s printed in sets click the Collate checkbox The page graphics change to show collated documents 4 If you re printing a multi page document and want the last page printed first so the pages come out without needing to be reordered click the Reverse Order checkbox The page graphics change to show later pages printing first 5 Click OK to close the Layout dialog box Note For information on the other ...

Page 57: ...ayouts and page frames Adding a watermark Using Proportional Printing When you want to make the printed size of a document different from its actual size you can use your printer software s proportional printing features to reduce or enlarge it You can proportion the document to fit in the maximum centered area on a selected paper size You can also choose to reduce or enlarge it to a selected perc...

Page 58: ...ected for your document is within the maximum paper size that can fit on your printer but you want to enlarge or reduce the image you need to select proportional printing manually Go to step 5 4 If the Paper Size setting you selected is larger than the maximum size that can be printed on your printer you see the following dialog box In the Output Paper list select the actual size of the paper load...

Page 59: ...r graphic If you want to adjust the proportions or sizes go to step 5 If you re ready to print go to step 7 5 Click the Layout tab You see the Layout dialog box Paper Size setting reduction percentage Output Paper setting Proportional Printing options Windows 95 only basket 3 fm Page 22 Wednesday May 13 1998 11 39 AM ...

Page 60: ...d Page Frames Windows 95 Only If you re printing a multiple page document but you want a quick proof of the images on each page printed on one piece of paper you can select Print Layout options in the printer software You can choose the way the pages are placed on the paper and add a lined frame to each page if you want Note If you previously selected a Paper Size setting that is larger than the m...

Page 61: ... the next section Adding a Watermark You can add a watermark to each page in your document to emphasize its purpose or indicate how the document should be handled For example you may want to add a watermark of the word Confidential to documents you don t want distributed to other parties Or you can add a custom bitmap of your company logo so your document looks like printed letterhead Click the bu...

Page 62: ...termark drop down list and choose one of the following options Confidential Draft Urgent Priority Hot Do Not Copy For Your Eyes Only Review Copy Top Secret Duplicate Then go to step 5 Click here to select a predefined watermark Click here to load a custom watermark you ve created Specify how you want your watermark to appear using these options See how your selections will look in the Layout graph...

Page 63: ...r page Center Top Left Top Right Bottom Left or Bottom Right Size adjusts the size of the watermark either larger or smaller as you move the slide bar Color lets you choose a color for your predefined watermark Red Black Blue Aqua Lime Fuchsia or Yellow You cannot select a color for a custom watermark it is printed in its original colors Click Browse to select your bitmap file Then type a name for...

Page 64: ...Page Option When you want to make the printed size of a document different from its actual size you can use your printer software s Fit to Page option to proportion it to fit in the maximum centered area on a selected paper size Follow these steps to use the Fit to Page option 1 Create your image or document in your application software 2 Open the File menu and select Page Setup You see the Page S...

Page 65: ... If you want to print this image at the maximum size on Legal size paper 8 1 2 14 inches you ll use the Fit to Page option to enlarge the document to that size 4 Click OK to close the Page Setup dialog box 5 Now open the File menu and select Print 6 Click the Layout button You see the Layout dialog box Fit to Page options basket 3 fm Page 28 Wednesday May 13 1998 11 39 AM ...

Page 66: ... now appear beneath the printer graphic 8 If you re finished selecting Layout options click OK If you want to select more options see the next sections Using Multiple Print Layouts and Page Frames If you re printing a multiple page document and you want a quick proof of the images on each page printed on one piece of paper you can select Print Layout options in the printer software You can choose ...

Page 67: ...ction Adding a Watermark You can add a watermark to each page in your document to emphasize its purpose or indicate how the document should be handled For example you may want to add a watermark of the word Confidential to documents you don t want distributed to other parties Or you can add a custom PICT file of your company logo so your document looks like printed letterhead Click the arrow and s...

Page 68: ...e select the file and click Open The name of your PICT file appears in the Name field and is added to the Watermark List Click the Save button to close the dialog box The custom watermark now appears as the selected watermark in the Layout dialog box and is shown in the Layout graphic Note If you selected a multiple page print layout option as described on page 3 29 your watermark will appear on e...

Page 69: ... cursor changes to a hand To move the watermark click anywhere inside the graphic and drag it into one of five positions center upper right upper left lower right or lower left To resize the watermark move the cursor over one of the corner boxes the cursor changes to a pointing hand Click and drag the box corner to reduce or enlarge the watermark 4 If you re finished changing Layout options click ...

Page 70: ...a unique name for your settings up to 16 characters and click the Save button The name you choose will now be available on the printer settings dialog box To use the settings click Advanced Then open the Custom Settings list and double click the name you selected for your custom settings group To redefine or delete your custom settings see the next sections Macintosh Windows Note If you change the...

Page 71: ... Save Settings Then select the name of the custom settings group you re redefining in the Custom Settings box 4 If you re using Windows click Save You see the Save As dialog box Click OK to save your redefined settings Click Cancel to cancel your changes On a Macintosh click the Redefine button Then click Replace at the confirmation dialog box to save your redefined settings Click Cancel to cancel...

Page 72: ...nd Windows NT EPSON Status Monitor 2 Windows 95 and NT which provides a variety of print monitoring options as described on page 4 2 Progress Meter Windows 95 which appears each time you send a print job as described on page 1 5 You can turn the Progress Meter on or off and select other printing options using the Speed Progress button see page 4 10 for details Spool Manager Windows 95 which appear...

Page 73: ... enabled on the taskbar in the bottom right corner of your screen Access the printer software from your application or the Printers utility see page 1 2 and page 1 4 click the Utility tab and click the EPSON Status Monitor 2 icon This method accesses the Printer Status window only see page 4 5 for details When you start Status Monitor 2 you see the main window Note The Status Monitor 2 icon appear...

Page 74: ... open the window Click the printer name in the Installed Printers list to highlight it and click the icon Click the printer name in the Installed Printers list to highlight it and select Monitoring Preferences from the Settings menu Right click the printer name in the Installed Printers list and select Monitoring Preferences from the drop down menu You can customize the appearance of items on the ...

Page 75: ...ter icon in the Status Alert dialog box indicates the type of error as described on page 4 5 Set the length of the interval in which you want Status Monitor 2 to monitor your printer here short intervals may cause some applications to run slowly Turn background monitoring on or off for the selected printer here Select if and when to use the Status Alert dialog box while printing when errors occur ...

Page 76: ...ab then click the EPSON Status Monitor 2 icon For instructions on accessing your printer software see page 1 2 and page 1 4 You can also access the Printer Status window by clicking the Details button on the Progress Meter see page 1 5 or the Status Alert dialog box see page 4 3 You see the Printer Status window The Current Status tab gives printing status and error correction information Printer ...

Page 77: ...rinters list to highlight it and click the icon or select Job Status from the Printer menu Right click the printer name in the Installed Printers list and select Job Status from the drop down menu You see the Job Status window These graphics indicate the amount of ink remaining in your cartridges Note The Job Status window is very similar to the Spool Manager window Windows 95 only Both allow you ...

Page 78: ...nting problem has occurred without opening Status Monitor 2 If you have trouble with network traffic or if you need to use EPSON Net you can disable background monitoring To turn on or turn off background monitoring follow these steps 1 Open Status Monitor 2 using one of these methods Click Start point to Programs click the Epson folder and click EPSON Status Monitor 2 Double click the icon on the...

Page 79: ...all the printer software and Status Monitor 2 is unable to find the printer Follow these steps to change your settings 1 In Windows Explorer or My Computer find the folder where your EPSON Status Monitor 2 files are located ESM2 is the default and double click Setup exe 2 Close any open programs and click Next 3 If you are using Windows 95 and you have TCP IP installed you see a screen asking you ...

Page 80: ...bout EPSON Status Monitor 2 that may be useful to network administrators Controlling packet traffic on the network EPSON Status Monitor 2 communicates with the printer across the network If too many computers are monitoring printers over the network or if too many printers are being monitored packet traffic can slow down the network significantly To limit the packet traffic on your network you may...

Page 81: ...eyond routers set the number of hops to 0 during installation To reset the number of hops change your Status Monitor 2 settings as described on page 4 8 About uninstalled network printers The Uninstalled Network Printers menu shows network printers that don t have drivers installed on a computer This option lets network administrators monitor printers without loading drivers on their computers If ...

Page 82: ...OR 850 printer icon and select Properties from the drop down menu You see the printer settings dialog box 3 Click the Utility tab You see the Utility menu 4 Click the Speed Progress button Speed Progress button basket 4 fm Page 11 Wednesday May 13 1998 2 36 PM ...

Page 83: ...nter Port lets you optimize the transfer rate of your printer port for EPSON printers instead of using the Windows default printer port If you are printing over the network ignore this option it is for printing locally 5 Click OK to close the Speed Progress dialog box and return to the Utility menu Then click OK again to exit your printer software If you have more than one hard disk drive you can ...

Page 84: ...r window displays the status of your print job files and lets you control them To cancel pause resume or restart a print job click the job to highlight it then click one of the command buttons on the bottom of the window Deleting a Stalled Print Job If you re having trouble printing it may be because of a stalled print job Follow these steps to delete it and continue printing 1 Click the EPSON Sty...

Page 85: ...d a job to the printer It allows you to print in the background while you continue to work on your computer and to hold jobs to print at a later time It also handles multiple print jobs that come in from different computers on the network at the same time See the next section for details The Despooler also starts automatically when you send a job to the printer It displays on your screen to alert ...

Page 86: ...and the default spool directory Click Help in the Spool Manager menu bar for detailed information Deleting a Stalled Print Job If you re having trouble printing it may be because of a stalled print job Follow these steps to delete it and continue printing 1 Open the Spool Manager as described on page 4 14 2 Click on any print jobs marked Held 3 Open the Document menu and click Delete Then click Ye...

Page 87: ... for this port is checked Then click OK 6 Choose Default Spool Directory from the Options menu 7 In the dialog box change the spool directory to the one you created in step 1 Then click OK 8 Close Spool Manager Managing Print Jobs on a Macintosh Your Macintosh printer software includes two print job management utilities Monitor3 and Status Monitor It also includes a Configuration utility for setti...

Page 88: ...onitor3 dialog box to check on your print jobs and cancel pause or restart them To use this utility you need to turn on background printing and increase the memory allocation for Monitor3 as described in the next section Setting Up Monitor3 1 Open the Chooser from the Apple menu and select the SC 850 AT icon Then select the port or AppleTalk zone you re using 2 Under Background Printing click On a...

Page 89: ...st becomes active Click the arrow and select Normal Urgent or Hold The job moves up or down in the list of waiting print jobs Using the Macintosh Status Monitor You can use the Status Monitor to check the level of ink in your printer Follow these steps 1 Choose Page Setup or Print from the File menu in your application You see a printer settings dialog box Job currently printing Jobs queued for pr...

Page 90: ...e checks the amount of ink remaining in the printer and displays the Status Monitor window 4 To update the ink level check click the Update button To close the Status Monitor dialog box click OK For information about these utilities see Chapter 5 Click to recheck the ink level basket 4 fm Page 19 Wednesday May 13 1998 2 36 PM ...

Page 91: ...nfiguration Settings dialog box 4 Select the configuration options you want as follows Error notification lets you select whether you want your system to beep and display error message text or just display text if your printer encounters an error Warning lets you choose whether warning messages beep and display text or display text only Printing stops when these messages appear Printing continues ...

Page 92: ...ange the folder from the default folder shown Click the Check for errors before starting to print checkbox if you want your software to check for errors before starting your print job Click the Check the ink level before starting to print checkbox if you want your software to check for a low ink condition before starting your print job 5 When you re finishing changing your configuration options cl...

Page 93: ...s on the cartridge is empty and you need to replace it Use these EPSON ink cartridges within six months of installing them and before the expiration date on the package Black ink cartridge S020108 Color ink cartridge S020089 When you need new ink cartridges contact your dealer or call EPSON Accessories at 800 873 7766 U S only In Canada please call 800 807 7766 Maintenance and Transportation Warn ...

Page 94: ... X color cleaning buttons next to the control panel under the printer s cover 4 Press the Y black or X color cleaning button and hold it for three seconds The print heads move slightly left and the Ppower light begins flashing The print heads return to their home position if you don t proceed to step 5 within 60 seconds Caution To avoid damaging the printer never move the print heads by hand black...

Page 95: ...of the printer and dispose of it carefully 7 Follow the steps in the next section to install the new ink cartridge Caution Don t open the clamp or remove a cartridge except to replace it with a new one Once you remove a cartridge you can t reuse it even if it contains ink Warning If ink gets on your hands wash them thoroughly with soap and water If ink gets into your eyes flush them immediately wi...

Page 96: ...r seal underneath the cartridge 3 Lower the ink cartridge into its holder with the label facing up and the arrow pointing to the back of the printer 4 Press down the ink cartridge clamp until it locks in place Caution You must remove the yellow tape from the top of the cartridge or you will permanently damage it It s okay if the tape doesn t tear off completely at the dotted line Do not remove the...

Page 97: ...after cleaning and aligning the print heads you can replace one or both cartridges Follow these steps to replace an ink cartridge before the B black or A color ink out light is flashing or on 1 Make sure the printer is turned on and not printing 2 Lower the output tray and raise the printer cover 3 Press both the Y black and X color cleaning buttons and hold them down for a few seconds until the b...

Page 98: ... or a Macintosh 1 Make sure the printer is turned on but not printing and the B black and A color ink out lights are off 2 Access the printer settings dialog box as described in Chapter 1 3 Click the Utility tab Windows or the Utility button Macintosh You see the Utility menu 4 Click the Head Cleaning button 5 Follow the instructions on the screen to clean one or both print heads Cleaning both hea...

Page 99: ...oise and the Ppower light flashes 3 When the Ppower light stops flashing repeat step 2 for the other print head if necessary 4 After you re finished cleaning and the Ppower light stops flashing you need to print a page to test the print quality and reset the cleaning cycle If you re connected directly to the printer run a nozzle check Go to step 5 If you re using DOS or you didn t install Status M...

Page 100: ...d straight vertical line should be complete with no gaps in the dot pattern If your printout looks okay you re done If any dots are missing as shown below clean the print heads again see page 5 6 for instructions Aligning the Print Heads If your printouts contain misaligned vertical lines you may need to align the print heads You can align the print heads in either of the following two ways With t...

Page 101: ...the printer cover 2 Hold down the E load eject button and the Y black cleaning button and turn on the printer Then release the buttons After a moment the printer prints an instruction sheet telling you how to select a language for the alignment instructions 3 Press the correct control panel buttons as instructed to select a language The printer prints instructions for aligning the print heads 4 Fo...

Page 102: ...nd any paper from the printer 4 Push in the output tray extensions and close the tray 5 Remove any T connector from the Ethernet card 6 Repack the printer and attachments in the original box using the protective materials that came with it See the Notice Sheet that was packed with the printer Be sure to keep the printer level as you transport it If you notice a decline in print quality after trans...

Page 103: ...ause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment It is the responsibili...

Page 104: ...operating systems and configurations follow the instructions in this chapter This chapter tells you about Operating the Card Configuring for DLC on Windows NT 4 0 Configuring for OS 2 Configuring for UNIX Using Novell NetWare Modes Changing the Routing Protocol for NetWare 4 x Installing EPSON Net for DOS Finding Additional Resources for Using TCP IP Operating the Card The Type B Ethernet interfac...

Page 105: ...ng the Ethernet Card Printing a Status Sheet The status sheet gives you important information about your Ethernet card including the Current configuration Serial number Hardware address MAC address DLC address NetWare name TCP IP address To print a status sheet turn on the printer and then press the status sheet button Ethernet thin coaxial 10BASE2 connection Ethernet twisted pair 10BASE T connect...

Page 106: ...rnet card s indicator lights show an Error status condition you may be able to correct it by resetting the printer memory Press the E load eject button on the printer s control panel for about 30 seconds Then press it again Turn the printer off wait a few seconds and then turn it on Red Green Status Blink together Printer and Ethernet card are initializing Blink alternately Ethernet card recognize...

Page 107: ...east three seconds To reset all card configuration settings to their factory defaults turn the printer on while pressing the status sheet button on the card plate Configuring for DLC on Windows NT 4 0 If you use Windows NT 4 0 the Ethernet card works with the DLC Data Link Control protocol provided in your operating system Follow the instructions below to install DLC protocol and configure the Eth...

Page 108: ...gure the card and your printer for Window NT 4 0 1 Double click My Computer then double click the Printers icon 2 Double click the Add Printer icon 3 Select My Computer then click Next 4 Click Add Port 5 Select whatever DLC network port setting you have on your system then click New Port If necessary insert your Windows NT CD ROM or diskette so Windows can copy the files 6 Type a name for the port...

Page 109: ...p Connect or Server with NetBEUI or NetBIOS over TCP IP EPSON Net for OS 2 provides the following programs NetBEUI RPRINT3 RSTAT3 LPT redirection REMPRT3 REMBEU REMSTAT3 pipe support TCP IP RPRINT RSTAT LPT redirection REMPRT REMSTAT pipe support Setting Up Redirection to the Printer To redirect the workstation s ports to your printer print a status sheet for the Ethernet card to obtain the card s...

Page 110: ...wing RPRINT3 card serial number port name 6 Repeat step 5 for each port you want to redirect 7 Reboot the workstation All printed output spooled to the workstation is redirected to the EPSON Stylus COLOR 850 printer specified in the STARTUP CMD entry Obtaining Printer Status for Redirected Ports You can obtain printer status for each redirected port on your workstation by typing the RSTAT command ...

Page 111: ...s Copying the Piping Software Print a status sheet following the instructions on page 6 3 to obtain the card serial number Then follow these steps to copy the piping software to your computer 1 Insert the EPSON CD ROM or diskette into your workstation s drive 2 Open an OS 2 full command session 3 Create a remote print service directory by typing MD C EPNET at the command line 4 Open the OS 2 direc...

Page 112: ...necessary install the printers and create queues attached to your workstation See your OS 2 documentation for information TCP IP NetBEUI Description ADDPORT CMD ADDPORT CMD Adds ports on the server DELPORT CMD DELPORT CMD Removes ports from the server PORTCHG EXE PORTCHG EXE Program used to add or remove ports REMPRT EXE REMPRT3 EXE Remote Print Service program REMDRV EXE REMDRV3 EXE Remote Print ...

Page 113: ...BEUI type EPNET REMPRT3 REMPRT3 INI 7 Use the LAN Server Administration program NET ADMIN to add newly configured printers to the list of shared resources See your OS 2 documentation for more information Obtaining Printer Status for Piped Ports You can obtain printer status for each piped port on your workstation by typing the REMSTAT command For TCP IP type REMSTAT For NetBEUI type REMSTAT3 After...

Page 114: ...t is shared by two workstations might look like the following REMPRT 100900416 PORTA PORTB 4 Edit STARTUP CMD in your workstation s root directory to include the REMPRT command and the initialization file on the last line For TCP IP type EPNET REMPRT REMPRT INI For NetBEUI type EPNET REMPRT REMPRT3 INI 5 If necessary use the LAN Server Administration program NET ADMIN to add the printer to the lis...

Page 115: ...nd IP address in its directory The following sections explain how to set up and use the printer with UNIX Setting Up the Printer as a Network Device Setting Up the Printer as a Remote Printer Printing with Standard UNIX Systems Printing with Other UNIX Systems Setting Up the Printer as a Network Device Before you begin make sure you Set the printer s IP address Make sure the Ethernet card and the ...

Page 116: ...1 1 6 bytes 32 time 10ms TTL 30 Reply from 192 1 1 6 bytes 32 time 10ms TTL 30 Reply from 192 1 1 6 bytes 32 time 10ms TTL 30 Reply from 192 1 1 6 bytes 32 time 10ms TTL 30 This shows that the Ethernet card is set up correctly 3 Edit the etc hosts file on the computer to include the new IP address and an Ethernet card name as follows IP address Ethernet card name For example include this command l...

Page 117: ...ne in the etc printcap file type a name for the local printer being redirected to the EPSON Stylus COLOR 850N followed by the Ethernet card name then the path to the printer If you want to set up the printer to support different lpr filters listed in the table below enter the printer option Type in the information as follows local printer rm Ethernet card name rp remote printer option sd path remo...

Page 118: ...ss it is combined with a compatible spooling unit the printer does not have any disk spooling capability Print jobs received while the printer is processing a job are stacked and printed in rotation The printer responds to a print query by sending back information on the status of the current print job and any stacked jobs If it receives the query when all available connections are in use it does ...

Page 119: ... open PrintrA ascii send txtfile feed Printing with Other UNIX Systems Not all UNIX systems support the same printer functions The sections below cover specific differences in setting up and printing with the various forms of UNIX Setting Up for SCO UNIX SCO UNIX systems don t support lpr The two scripts on the following pages allow you to print from within some applications using ftp which is sup...

Page 120: ...RINTER v dev null i etc INTERFACESCRIPT PRINTER is the printer name used in lpd printer and INTERFACESCRIPT is the file name containing the next ftp script Script 1 General interface program file NETPRINTER basename 0 copies 4 shift shift shift shift shift file i 1 while i le copies do for file i n files do echo binary tmp ftp echo put file tmp ftp echo quit tmp ftp usr bin ftp n NETPRINTER tmp ft...

Page 121: ...on with the printer sets binary mode and sends the temporary file to the printer The temporary file is then removed Setting Up for IBM AIX Systems AIX uses the lpr function which you set up using the SMIT utility Follow these steps 1 Complete the steps in Setting Up the Printer as a Network Device on page 6 13 and Setting Up the Printer as a Remote Printer on page 6 15 2 Invoke SMIT as a superuser...

Page 122: ... the etc qconfig file epson device epsonprn up true host 200 200 200 99 rq C82331_PRT epsonprn backend usr lp rembak 6 If you want the printer to support lpr filters include a line with the following format in the etc qconfig file Remote Device printer option For example to support the lpaf filter type Remote Device lpaf Name of queue EPSON Queuing discipline serve first come first Activate the qu...

Page 123: ...llowing settings To print use either rlp or the following lpd d printer name Using FTP with HP UX Follow these steps to use ftp with HP UX 1 Type the following lpshut lpadmin p spooler name m modelscript v dev null accept spooler name enable spooler name lpsched Printer Name Any name Remote System Name Use name in etc hosts Remote Printer Name Nothing or lps lpaf etc if using filters Remote Counci...

Page 124: ...inal model and write to temporary file REALMODEL TMPPATH Log onto peripheral switch to binary and send the temporary file echo user xx echo binary echo put TMPPATH echo bye ftp i n PERIPH ERRSTAT bin rm TMPPATH exit ERRSTAT End of Script Using Novell NetWare Modes You can use the card in one of three modes under Novell NetWare Print Server mode Remote Printer mode or Auto Print Server Remote Print...

Page 125: ...st printing speed while retaining the control security and convenience of a NetWare print server Using Remote Printer Mode As a remote printer the Ethernet card emulates a workstation running Novell s RPRINTER program and operates under the control of a Novell NetWare print server The print server can be either a dedicated workstation running PSERVER or a file server At power up the interface card...

Page 126: ...he Ethernet card has the same name as the main Novell print server on your network it detects the presence of the print server and operates as a remote printer If your primary print server is unavailable the Ethernet card automatically switches modes to provide print server backup To use the Ethernet card as a print server remote printer you must set it up as both a print server and a remote print...

Page 127: ...IP SAP Compatibility and press Enter then select RIP SAP Only and press Enter Installing EPSON Net for DOS If you have Novell NetWare you can install EPSON Net on your DOS computer Insert the EPSON Stylus COLOR 850N CD ROM in your drive and use the DOS COPY command COPY D FILENAME to copy the following files to a network directory or to your hard drive D EPSONNET DOS EPNWDE EXE D EPSONNET DOS EPNW...

Page 128: ...Books Worldwide Inc 1995 ISBN 1 26884 241 4 These Internet sites contain useful information on TCP IP Mark Sproul s Open Transport Page newest form of TCP IP for Macintosh http msproul rutgers edu macintosh OpenTpt html MacTCP http www math niu edu behr comp mactcp html Newsgroups discussion groups comp protocols tcp ip comp os os2 networking tcpip Uri s TCP IP Resources List http www qnx com mphu...

Page 129: ...Solving printer software problems Fixing paper jams and other paper problems Solving miscellaneous printout problems Solving network problems Uninstalling the software Diagnosing Problems Your printer provides a number of ways to help you diagnose problems To identify the most common problems check the lights on the printer s control panel See page 7 2 for details You can also use the Status Monit...

Page 130: ...ns in this chapter solve your problem contact EPSON as described under Where to Get Help in the Introduction Checking the Control Panel Lights Follow these guidelines when the control panel lights come on or flash power button load eject button color cleaning button black cleaning button paper out light color ink out light black ink out light power light S When the paper light flashes paper is jam...

Page 131: ...en release them The printer prints on the first and last lines of one sheet of paper then prints a nozzle check pattern shown on page 5 8 and samples of fonts and colors on the next sheet 5 To end the test turn off the printer Then reconnect the network cable and turn on your printer and computer B A When an ink light flashes your ink supply is low Make sure you have a replacement cartridge B A Wh...

Page 132: ...er prints the exact code it receives in hexadecimal format 5 Turn off the printer to exit hex dump mode Improving Print Quality If you find that your print quality has been declining you can often improve it by doing one or more of the following Clean the print heads following the instructions in Chapter 5 Use higher quality paper appropriate for your print job See Chapter 2 for a list of EPSON pa...

Page 133: ...rintable side face up See Chapter 2 for instructions The print head nozzles are clogged Clean the print heads See Chapter 5 for instructions The ink cartridges are low on ink Check the B black and A color ink out lights to see which cartridge you may need to replace See Chapter 5 The MicroWeave or Super MicroWeave option is not turned on Turn on MicroWeave or Super MicroWeave if available in the M...

Page 134: ...nozzles are clogged Clean the print heads See Chapter 5 for instructions The ink cartridges are low on ink or one or more ink colors are empty Check the B black and A color ink out lights to see which cartridge you may need to replace See Chapter 5 for instructions The colors displayed on your monitor don t match the printed colors Because your monitor and printer use different technologies to rep...

Page 135: ...ou tried to print on cardboard or other non recommended media Make sure your paper or media meets the specifications listed in Appendix C If your printouts are still blurry after you change paper clean the print heads as described in Chapter 5 The Media Type setting doesn t match the loaded paper Make sure the Media Type setting matches the paper you re using See Chapter 1 for instructions Ink has...

Page 136: ...rd securely Make sure the outlet is not controlled by a switch or timer and is operable Possible cause Solution The interface cable is not connected securely Turn off your printer and computer Then make sure the cable is connected securely and meets the printer s specifications The printer has an internal problem Turn off the printer and computer disconnect the interface cable and run a self test ...

Page 137: ...llow the guidelines for preventing jams as described on page 7 14 If on paper is used up or is loaded incorrectly Load paper or remove the stack and reload it as described in the Setup Guide and in Chapter 2 Then press the E load eject button to turn off the light and resume printing Possible cause Solution If flashing the ink supply is getting low You need to replace the indicated ink cartridge s...

Page 138: ...ternal error may have occurred Turn off your printer wait a few seconds and turn it on again If the lights still flash or stay on contact EPSON as described in the Introduction Possible cause Solution The ink cartridge clamp isn t locked down Press down on the clamp to lock it Packing material remains in the printer Remove all packing material following the instructions on the Notice Sheet in the ...

Page 139: ...the resolution of your image Select fewer colors or a lower resolution for your display or monitor Add more memory to your computer Possible cause Solution You need to increase the memory allocation for your application EPSON Monitor3 or both Choose Get Info from the File menu when the application is active or EPSON Monitor3 is selected and increase the memory requirements See Chapter 4 for more i...

Page 140: ...the following Clear space on your hard disk or run a defragmentation utility Don t run too many applications at the same time Turn off virtual memory Increase your system s memory RAM Upgrade your CPU You re using background printing on a Macintosh Select EPSON Monitor3 and choose Get Info from the File menu to increase the Memory Requirements for EPSON Monitor3 See Chapter 4 for more information ...

Page 141: ...hapter 2 or your paper packaging for more information Loaded above the arrow on the left edge guide Jammed inside the printer If the S paper out light is flashing paper is jammed Then reload the paper as described in the Setup Guide and in Chapter 2 making sure the left edge guide is adjusted to fit the paper s width Try this Then do this Remove the stack of paper from the printer Make sure the pa...

Page 142: ...even the edges before loading it Load paper beneath the arrow mark on the left edge guide Adjust the left edge guide to fit the width of your paper Possible cause Solution If the paper doesn t eject fully you may have set the wrong paper size Press the E load eject button to eject the paper Then make sure you select the correct paper size in your printer software See Chapter 3 for instructions If ...

Page 143: ...lete any queued files See Chapter 4 for instructions The network cable is not securely connected Turn off your printer and computer Then make sure the network cable is connected securely and meets the Ethernet card s specifications Your video driver may be conflicting with the EPSON printer driver Change to a standard VGA driver see your computer or video card documentation for instructions If you...

Page 144: ...nd turn off background printing You need to increase the memory allocation for your application EPSON Monitor3 or both Choose Get Info from the File menu when the application is active and increase the memory requirements See Chapter 4 for more information Possible cause Solution Your printer is not selected in your application or as the Windows default printer Select your printer as the default W...

Page 145: ...itialize the card See page 6 5 for instructions The network is not set up correctly Make sure the network software settings are correct The cables are not connected correctly Check all the network cable connections and make sure they are connected and or terminated correctly Check the network with EPSON Net or your network software i e NetWare Wrong settings in the printer Try to print a status sh...

Page 146: ...r connection to the Internet and get the addresses from the InterNIC Possible cause Solution You typed the wrong address in the ping command Check and retype the command correctly The hardware is not connected correctly Check all the cables and make sure the printer and the Ethernet card are turned on and working correctly If you have 10BASE2 cable thin coaxial make sure it is terminated correctly...

Page 147: ...rt and network path Possible cause Solution The clients may not be registered or the Ethernet card may not be logged in to the NetWare server Make sure each client is a registered user of the print queue and print server Also make sure the Ethernet card is logged in to the NetWare server If you need more information about using NetWare for printing see pages 6 22 through 6 24 and your NetWare docu...

Page 148: ...he Add Remove button Follow the instructions on the screen to uninstall your software 5 To reinstall your software see the Setup Guide Windows 3 1 Printer Software Instructions 1 Double click the Main program group icon then double click the Control Panel icon 2 Double click Printers 3 Select EPSON Stylus COLOR 850 in the Installed Printers list and click the Remove button 4 To reinstall your soft...

Page 149: ...h Instructions 1 Insert the EPSON printer software CD ROM in your drive 2 Double click the Installer icon Then click Continue 3 Click the arrow in the list at the top showing Easy Install and select Remove from the list 4 Click the Remove button on the bottom of the screen 5 Follow the instructions on the screen to uninstall the printer software 6 To reinstall your software see the Setup Guide Not...

Page 150: ...tion Utility Copying Files Manually Installing EPSON Net Installing Status Monitor 2 Installing the Printer Software Driver in Windows Installing the Printer Software Driver in Macintosh Using the Disk Creation Utility Make sure you have several formatted diskettes ready then follow these steps to use the EPSON Driver Disk Creation Utility in Windows 95 3 1x NT 4 0 1 Insert the EPSON Stylus COLOR ...

Page 151: ... double click the Epson CD ROM icon to start the EPSON Installation program 2 Select which program you want and click OK You see a screen like the following The screen lists the number of diskettes you need and lets you change the floppy drive letter if necessary 3 Click Next basket a fm Page 2 Wednesday May 13 1998 4 09 PM ...

Page 152: ...rt disk 1 of 2 etc 5 If you have to create more than one disk insert the next disk and click Copy Repeat this step for a third disk if necessary 6 When the diskettes have finished copying click Quit and then click OK After you have created all the diskettes you need you can install the software by reading the sections that start on page A 4 Note If you are making Status Monitor 2 diskettes make su...

Page 153: ...ry Files EPSON Net for DOS D EPSONNET DOS Epnwde dat Epnwde exe EPSON Net for OS 2 NetBEUI Pipes D EPSONNET OS2 NETBEUI PIPES Addport cmd Delport cmd Portchg exe Rembeu exe Remprt3 exe Remstat3 exe EPSON Net for OS 2 NetBEUI Redirection D EPSONNET OS2 NETBEUI REDIRECT Rprint3 exe Rstat3 exe EPSON Net for OS 2 TCP IP Pipes D EPSONNET OS2 TCPIP PIPES Addport cmd Delport cmd Portchg exe Remdrv exe Re...

Page 154: ...r NetWare on page 16 in your Setup Guide or for NT and TCP IP on page 23 in your Setup Guide Installing EPSON Net on a Macintosh 1 Create a folder for EPSON Net on your hard disk 2 Insert the EPSON Net diskette in your drive 3 Double click the diskette to open it and copy EPSON Net to the folder you created After you install EPSON Net you use it to configure your printer for AppleTalk as described...

Page 155: ... Select Yes if you want to print with TCP IP and then click Next If you are printing with Novell NetWare select No TCP IP Printing Yes_______ No_______ 7 Select the type of printer s you want to monitor and click Next Monitor EPSON TCP IP printers_______ NetWare printers_______ local printers_______ 8 Select Monitor to monitor EPSON network printers that do not have drivers installed in your compu...

Page 156: ...ound monitoring icon in your Startup group on the taskbar Click stop monitoring now This step turns off background monitoring which may interfere with EPSON Net when you configure the card See page 4 7 to turn on background monitoring Caution If you have dial up routers in a NetWare environment they may automatically dial up the next hop and you may be charged for the line connection depending on ...

Page 157: ...a port as described on pages 27 and 29 of your Setup Guide Installing the Printer Software Driver in Macintosh Follow these steps to install your printer software 1 Turn on your printer and your Macintosh and turn off any virus protection programs you may have 2 Insert the diskette in your drive and double click the diskette icon that appears 3 Double click the Installer icon 4 Follow the instruct...

Page 158: ...ou order accessories be sure to use the part numbers listed in this appendix EPSON Accessories Ink cartridges Cartridge type Part number Black ink cartridge S020108 Color ink cartridge S020089 EPSON ink jet paper and other media Media name Size Part number EPSON 360 dpi Ink Jet Paper Letter A4 S041060 S041028 S041059 S041025 EPSON High Quality Ink Jet Paper Letter A4 S041111 S041117 EPSON Photo Qu...

Page 159: ... 4 1 5 8 A6 4 1 5 8 A6 S041144 KIT S041144 EPSON Photo Quality Ink Jet Cards 4 1 5 8 A6 8 10 S041054 S041122 EPSON Ink Jet Transparencies Letter A4 S041064 S041063 EPSON Photo Quality Self Adhesive Sheets A4 S041106 EPSON Iron On Transfer Paper Letter SE41001 SE41002 EPSON Iron on Cool Peel Transfer Paper Letter S041153 S041155 EPSON ink jet paper and other media Media name Size Part number basket...

Page 160: ...l Specifications Character pitch characters per inch Printable columns Printing speed characters per second Draft Normal 10 80 533 400 12 96 640 480 15 120 800 600 17 10 condensed 137 912 684 20 12 condensed 160 1067 800 Print quality CR speed inches per second 180 dpi 180 dpi 26 7 360 dpi 360 dpi 20 720 dpi 720 dpi 20 1440 dpi 720 dpi 20 basket c fm Page 1 Wednesday May 13 1998 3 23 PM ...

Page 161: ...haracter set Bitmap fonts EPSON Roman proportional EPSON Sans Serif proportional EPSON Courier EPSON Prestige EPSON Script All bitmap fonts are available in 10 12 and 15 cpi You can select other font pitch combinations using ESC P 2 commands Scalable fonts EPSON Roman EPSON Sans Serif EPSON Roman T EPSON Sans Serif H All scalable fonts are available in sizes from 8 to 32 points in 2 point incremen...

Page 162: ...r 8 5 11 inches A4 210 297 mm A5 148 210 mm B5 182 257 mm Legal 8 5 14 inches Half letter 5 5 8 5 inches Executive 7 5 10 inches Plain paper and special ink jet papers distributed by EPSON 0 003 to 0 004 inch 0 08 to 0 11 mm 17 to 24 lb 64 to 90 g m2 Transparencies and glossy media Letter 8 5 11 inches A4 210 297 mm A6 105 148 mm glossy film only Transparencies glossy paper and glossy film distrib...

Page 163: ... 1 10 inches 28 mm for 10 envelopes 0 28 inch 7 mm for DL envelopes 0 12 inch 3 0 mm for all other paper sizes C The minimum bottom margin is 0 55 inch 14 0 mm A The maximum top margin is 0 67 inch 17 0 mm B L B R The maximum left and right margin is 0 24 inch 6 1 mm C The maximum bottom margin is 0 24 inch 6 1 mm A B L B R C A B R C B L Envelope Single sheets and cards A B L B R C EPSON 4 6 inch ...

Page 164: ... products may cause damage to your printer not covered by EPSON s warranty Do not use an ink cartridge after the expiration date on the package A B L B R C EPSON Panoramic Photo Paper Specification Black ink cartridge S020108 Color ink cartridge S020089 Color s Black Cyan magenta and yellow Print capacity 900 pages A4 paper text at Normal 360 dpi ISO IEC 10561 Letter Pattern 300 pages A4 paper Nor...

Page 165: ...ridges Electrical Also designed for IT power systems with Phase to Phase voltage 220 240V Environmental Temperature Operation 50 to 95 F 10 to 35 C Storage 4 to 140 F 20 to 60 C 1 month at 104 F 40 C 120 hours at 140 F 60 C Humidity Operation 20 to 80 RH Storage 5 to 85 RH without condensation Stored in shipping container Safety Approvals Safety standards UL 1950 with D3 CSA 22 2 950 with D3 Speci...

Page 166: ...change the following default settings from the printer s control panel Setting Options Print direction Auto Bi D Uni D Font Courier Roman Sans Serif Prestige Script Roman T Sans Serif H Draft Pitch 10 cpi 12 cpi 15 cpi 17 1 cpi 20 cpi Proportional I F mode Auto Parallel Serial Option Auto I F wait time 10 seconds 30 seconds Software ESC P 2 IBM X24E Auto CR IBM mode only Off On AGM IBM mode only O...

Page 167: ... in effect until you change them again Control Codes ESC P 2 control codes See the ESC P Reference Manual for more information about these commands General operation ESC ESC U ESC EM Paper feeding CR FF LF ESC 0 ESC 2 ESC 3 ESC Page format ESC C ESC C ESC C 0 ESC Q ESC l ESC c ESC N ESC O Print position motion ESC ESC ESC V ESC v ESC D HT ESC B ESC J VT Font selection ESC k ESC x ESC X ESC P ESC M...

Page 168: ... ESC J AGM Font selection DC2 ESC P ESC ESC E ESC F ESC I Font enhancement DC4 SO ESC SO ESC W ESC SI ESC SI ESC G ESC H ESC T ESC S ESC ESC _ Spacing BS SP ESC Character handling ESC 6 ESC 7 ESC T ESC ESC Bit image ESC K ESC L ESC Y ESC Z ESC g ESC AGM Alternate Graphics Mode Character Tables All character tables except Italic are the same as the PC437 table for hex codes 00 through 7F Additional...

Page 169: ...k hardware connectors IEEE 802 3 10BASE2 RG58A U coaxial cable via BNC connector IEEE 802 3 10BASE T straight through twisted pair modular cable via RJ45 connector Network software Novell NetWare 3 x or 4 x Bindery Emulation Mode EtherTalk AppleTalk DLC TCP IP protocol Environmental Temperature Operation 50 to 95 F 10 to 35 C Storage 4 to 140 F 20 to 60 C 1 month at 104 F 40 C 120 hours at 140 F 6...

Page 170: ...u with the characters used in a particular language characters per inch cpi A measure of the size of text characters sometimes referred to as pitch CMYK Cyan blue green magenta yellow and black These colored inks are used to create printed colors ColorSync Macintosh software that is designed to help you get WYSIWIG what you see is what you get output This software prints colors as you see them on ...

Page 171: ...ds gives you control of your printer from your computer It is standard for all EPSON printers and supported by most application programs for personal computers ESC P 2 The enhanced version of the ESC P printer command language Commands in this language produce laser like features such as scalable fonts and enhanced graphics printing Ethernet Local area network technology that allows multiple trans...

Page 172: ...onto paper ips Inches per second This scale is used to measure the print head speed IPX SPX Network protocol used mostly by Novell NetWare LPR Printing protocol media Materials upon which data is printed such as envelopes plain paper special paper and transparency film MicroWeave Printing technology that produces images in fine increments to reduce the possibility of banding See also banding node ...

Page 173: ...cument different from its actual size protocol A set of rules and formats that computers use to communicate to one another and to peripherals over networks remote printer A printer that is connected directly to the network and chooses a specified print server when it is turned on reset To return a printer to its defaults either by sending a command an INIT signal or by turning the printer off and ...

Page 174: ...ts The subnet mask can divide an IP network into smaller parts TCP IP Transmission Control Protocol Internet Protocol A protocol suite made up of two parts TCP and IP that organizes and delivers data across a network terminator A device at the end of a network connection that stops the signal at the end of the network to prevent interference thin coaxial cable Also called 10BASE2 This cable is use...

Page 175: ...c using 3 3 3 9 to 3 10 CompuServe 6 Configuration button 4 20 Configurations 6 2 Contrast setting 3 8 Control codes C 2 C 8 to C 9 Control panel default settings C 7 Control panel using 1 10 5 7 to 5 9 7 3 Custom settings changing 3 34 color 3 7 to 3 33 deleting 3 34 list 3 2 print quality 3 4 to 3 6 saving 3 33 to 3 34 special effects 3 4 to 3 6 Cyan setting 3 8 D Default control panel settings ...

Page 176: ...2 3 to 2 4 C 3 to C 4 H Halftoning setting 3 6 Head Cleaning utility 5 6 to 5 7 Help EPSON 6 to 7 Help online 1 2 7 2 Hex dump mode 7 4 High Speed setting 3 6 Horizontal banding 7 5 HP UX UNIX 6 21 to 6 22 I IBM AIX UNIX 6 19 IBM X24E emulation control codes C 2 C 7 to C 9 ICM Image Color Matching setting 3 3 3 9 Initializing Ethernet card 6 5 Ink cartridge ordering B 1 cartridge specifications C ...

Page 177: ...10 More Settings dialog box 3 4 to 3 10 Multiple print layouts 3 23 to 3 24 3 29 to 3 30 N NetWare print modes auto print server remote printer 6 24 print server 6 23 remote printer 6 23 Network cables 6 2 Network operating systems 6 2 Network problems 7 17 to 7 19 Nozzle Check 5 8 O Options accessories B 1 to B 2 OS 2 piping configuring the printer 6 10 copying the software 6 9 obtaining printer ...

Page 178: ...able area specifications C 4 to C 5 Printer driver 1 1 Printer software uninstalling 7 20 to 7 21 Printing speed C 1 Problems diagnosing 7 1 to 7 4 network 7 17 to 7 19 paper handling 7 13 to 7 14 print quality 7 4 to 7 7 printing 7 8 to 7 12 slow printing 7 12 solving 7 1 to 7 21 Status Monitor 2 7 11 unexpected printout results 7 15 to 7 16 uninstalling software 7 20 to 7 21 Progress Meter dialo...

Page 179: ...xt Graph setting 3 3 Thickness lever 2 5 7 7 Transparencies choosing 1 3 1 8 2 2 B 2 loading 2 3 to 2 4 specifications C 3 to C 4 Transporting printer 5 10 Troubleshooting 7 1 to 7 21 U UNIX configuring 6 13 to 6 16 printing 6 16 to 6 22 HP UX 6 21 to 6 22 IBM AIX 6 19 SCO UNIX 6 17 to 6 19 using ftp 6 16 setting up printer network device 6 14 remote printer 6 15 Utility button 1 9 5 6 to 5 7 5 9 ...

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