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Solving Problems
Problems and Solutions
Check the solutions below if you’re having trouble using your printer.
Printing Problems
■
Make sure your paper is loaded short edge first and is positioned against the
right side with the edge guide against its left side. Don’t load paper above the
arrow mark inside the edge guide.
■
If you are printing borderless photos, make sure you select the
Borderless
option in Windows, or one of the
Sheet Feeder - Borderless
sizes in Mac
OS. Use the
Expansion
setting in the printer software to adjust how the
image fits on the page.
Paper Feeding Problems
■
If paper doesn’t feed, remove it from the sheet feeder. Flip through the stack to
separate the sheets a little. Then reload the paper against the right side, and
slide the left edge guide against the paper (but not too tightly).
■
Do not load too many sheets at once. Load up to 20 sheets of photo paper,
120 sheets of letter-size plain paper, 100 sheets of Presentation Paper Matte,
or 80 sheets of Epson Bright White Paper. Load other special papers one sheet
at a time.
■
If paper is stuck inside, open the printer cover, then remove the jammed paper
and torn pieces. Close the cover. If paper is stuck in the sheet feeder, gently
pull it out. Then carefully reload paper and press the
I
paper button.
